Customer Reviews for U-Haul At 39th Expressway

4,063 reviews

4050 NW 39th   Oklahoma City, OK 73112
(Btwn Portland & Meridian South side of 39th Expy, SE corner of 39th and Tulsa Ave)

(405) 946-0751

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(405) 946-0751

4050 NW 39th
Oklahoma City, OK 73112
(Btwn Portland & Meridian South side of 39th Expy, SE corner of 39th and Tulsa Ave)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
Adaptive reuse location

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

James Lardner 
Rating:
5.0

Everything was nice and no complaints

wanzetta barber 
Rating:
4.0

Customer did not leave a comment.

Patrick Stapleton 
Rating:
5.0

none

Rhonda Geanes 
Rating:
5.0

Customer did not leave a comment.

Marcus Patterson 
Rating:
5.0

The staff was excellent, very friendly and helpful. Check out and Check in was quick and efficient. Streamlined process from beginning to end, can't ask for a better experience. 5⭐ ask the way.

LATISHA STRUBLE 
Rating:
5.0

Tye check out and in was a quick and easy process. We did get the pickup truck back 3 hours earlier but still charged us for the one mile we went over. But it is what it is. It was only $1- something more. However,overall very good!

Kelly Moberly 
Rating:
5.0

I really appreciate the manager/sales rep who called me and notified me that my rental was going to be late, according to our original contract. Moving is stressful and I don't always plan correctly. I called back the manager and updated him that I was going to be late again and he was super chill. I really appreciate that he was so chill and kind and not making a huge deal over being late, just as long as we were in communication. Thanks bro

Morgan Tepsic 
Rating:
5.0

Customer did not leave a comment.

Creed Wood 
Rating:
5.0

Customer did not leave a comment.

Jim Roblyer 
Rating:
5.0

Customer did not leave a comment.

clay roper 
Rating:
5.0

Customer did not leave a comment.

WENDELL SHANNON 
Rating:
4.0

Customer did not leave a comment.

Andrea Gomez 
Rating:
5.0

Both employees were extremely polite and helpful especially the one that helped with check in. Great location! Give those guys a raise!!!

Kathleen Crismyre 
Rating:
5.0

Personnel working at these location is very helpful they take care you right away very fast I really have a nice service I recommend to everyone

adoni collado 
Rating:
5.0

I have rented from this location more than once. They are convenient, friendly and efficient.

Kaye Potter 
Rating:
5.0

Customer did not leave a comment.

Jasmin Esparza-valles 
Rating:
5.0

Customer did not leave a comment.

Robin Cochnauer 
Rating:
1.0

Make suggestions to help save money I’ve moved with Uhaul for the pass fifteen years and I have never paid over two hundred dollars to move customer service was horrible from ordering to the return sadly I’m going to choose wisely next time poor customer service can lose good customers

EBONY LEONARD 
Rating:
5.0

Customer did not leave a comment.

Bart Ming 
Rating:
5.0

Customer did not leave a comment.

Allen badry 
Rating:
5.0

Excellent service as always. Got the job done.

NATHAN HOLAND 
Rating:
5.0

They got me in fast and did a great job!!!

Tim Burns 
Rating:
5.0

Customer did not leave a comment.

John Freeman 
Rating:
5.0

This location was not my location of the reservation. My reservation was on Northwest Expressway but the trailer wasn’t there. They said I had 10 minutes to get to the next location to pick up a U-Haul trailer. The location on NW. 39th Expressway was very helpful and got me on my way.

BOB DAVISON 
Rating:
4.0

Customer did not leave a comment.

Jodi Breeden 
Rating:
3.0

Customer did not leave a comment.

Tavone Boyd 
Rating:
5.0

Customer did not leave a comment.

Keith Buehler 
Rating:
5.0

Customer did not leave a comment.

Tammy Moses 
Rating:
4.0

Customer did not leave a comment.

Brett Greiwe 
Rating:
3.0

Customer did not leave a comment.

John Thomas 
Rating:
5.0

Thanks for working with the issue! Ryan Sparks

Ryan Sparks 
Rating:
1.0

Customer did not leave a comment.

Megan Hardin 
Rating:
5.0

Wow! What a friendly and knowledgeable staff. Super nice people to work with. Van was very clean. Everything was ready. Best service I have ever had at UHaul. Thanks!

Julian Codding 
Rating:
5.0

Customer did not leave a comment.

Nowena Kitsmiller 
Rating:
3.0

Customer did not leave a comment.

Omar Quintana 
Rating:
1.0

When I was there somebody inquired about having a hitch installed and they said we do not install hitches on the weekend I remember being employed for you and I'd love to working for you and I would install a hitch at any moment I in fact used to work at this Location on Northwest 39th and Tulsa And the general manager had me go get my own truck which is okay but I was supposed to be a customerit should have been brought around to me she did not check the gas or the mileage she just said here's your keys

david Walden 
Rating:
4.0

In my pre-check in online, it estimated the miles to be driven at 12. At the location, I was told by Michael that every contract had to be written at a 50 mile estimate. When I returned, I was told that was not a true statement and now I have to wait for a credit on my credit card bill. Seems unnecessary and keeps me from saying that it was all good. It’s deceptive and that never helps in a customers eyes.

James Holman 
Rating:
5.0

Everyone is always friendly and quickly get in you in and out. Michael is always a great help.

Rylan Dravon 
Rating:
5.0

Friendly staff. Easy checkout and return.

Kenneth Lund 
Rating:
3.0

The manager Michael was very rude and unprofessional!

Moniesha Nwankwor 
Rating:
5.0

Thank you.

WENDELL SHANNON 
Rating:
5.0

Excellent customer service, smooth checkin/checkout of equipment, handy location. Will use these folks again when needed.

bradley ballard 
Rating:
5.0

The manager was working that day and she was incredible! Efficient and very kind!

Mary Lenihan 
Rating:
5.0

Fast and friendly service

glenn coleman 
Rating:
5.0

Customer did not leave a comment.

Brittney Stone 
Rating:
5.0

Dont remember her name but she has alot pins she is always helpful. And very attentive to your needs. Even asks how things went when you come back to return trailer.

Richard Rowley 
Rating:
1.0

Customer did not leave a comment.

angela judy 
Rating:
5.0

He even went to my vehicle and explained things I wanted to understand.

Ramona Bonnin 
Rating:
5.0

Excellent service u haul is always upfront about everything and always dependable I give them 5 stars

Randolph Stowe 
Rating:
5.0

Sarah Brumley, the manager at the location we used, is truly exceptional! Both my wife and i were completely impressed with her evaluation of our transportation/cartage needs, and absolutely satisfied with the result. Congratulations on having such a competent employee! J. Patrick Livingston, M.D.

JOHN LIVINGSTON 
Rating:
4.0

Customer did not leave a comment.

Robert Srum 
Rating:
5.0

Every one was so friendly! Great Customer service!!

Ashlee Falepouono 
Rating:
5.0

Customer did not leave a comment.

Mark Glass 
Rating:
5.0

Customer did not leave a comment.

jennifer carmack 
Rating:
5.0

Customer did not leave a comment.

Kevin Kennedy 
Rating:
5.0

They got me in and out with quick accurate service. Thankh You fellas!

Talisha Tillis 
Rating:
5.0

Customer did not leave a comment.

Zacharia Benson 
Rating:
5.0

The sales rep who was there alone…. Should be given a raise for how he handled all the tasks and customers as they all seem to be never ending.

GRANT MATHIEWS 
Rating:
3.0

The truck smelled so maybe clean it up a little more. Online was taking too long to do my pick up but going in took a bit of time as well. The guys were cool though.

Elizabeth Gates 
Rating:
1.0

Customer did not leave a comment.

Kiara Lewis 
Rating:
5.0

Customer did not leave a comment.

Rebecca Harris 
Rating:
5.0

Need more help.

michael decicco 
Rating:
5.0

Thanks for maintaining and cleaning of equipment.

WENDELL SHANNON 
Rating:
5.0

Customer did not leave a comment.

Leslie Webster 
Rating:
5.0

Customer did not leave a comment.

Mike Scott 
Rating:
5.0

Customer did not leave a comment.

austin jenkins 
Rating:
5.0

Great personnel

william springer 
Rating:
3.0

Store was understaffed. You need to get them some help. No one should ever have to work alone. Store was messy.

Wesley Raines 
Rating:
5.0

They were all very nice. They went above and beyond.

Delilah Johnson 
Rating:
5.0

Customer did not leave a comment.

Doug Robichaux 
Rating:
5.0

The people working there were very friendly, helpful, and easy going. Made my first experience with uhaul amazing!

Kaylea Taylor 
Rating:
5.0

Great service.

shirley Hauton 
Rating:
5.0

Nothing right now I will say your doing a good job

Tony Brown 
Rating:
5.0

Customer did not leave a comment.

Charles Gosset 
Rating:
5.0

Customer did not leave a comment.

Pamela Ayers 
Rating:
5.0

Customer did not leave a comment.

caleb amerson 
Rating:
5.0

Help me with everything alsome people nice and helpful

Ronnie Soliz 
Rating:
5.0

I reserved my U-Haul online checked everything in online it was a quick in and out and then less than an hour I had it back and they checked it in and I was right out of there quick and easy experience and loved it I always use U-Haul and I'll definitely use this store because the people in there were very friendly very helpful

Judy Johnson 
Rating:
5.0

Friendly,courteous and knowledgeable

Faye Hearn 
Rating:
5.0

I think it was great.

CALI HAYS 
Rating:
3.0

Customer did not leave a comment.

Laura Merrell 
Rating:
5.0

The team at 39th Street is awesome, they had everything ready to go as soon as we arrived. When we returned they were just as prompt to get our contract completed. Thank you Sarah and crew

Lavonne Crahan 
Rating:
5.0

Great visit this time!

GRANT MATHIEWS 
Rating:
4.0

Customer did not leave a comment.

Sandra Bailey 
Rating:
4.0

Customer did not leave a comment.

Michelle Blasquez  
Rating:
5.0

ran a little hot

Melvin Moore 
Rating:
5.0

Customer did not leave a comment.

Keith Buehler 
Rating:
5.0

Customer did not leave a comment.

Emily Hendrick 
Rating:
5.0

I did not catch the man’s name but he was working the evening shift at U-Haul and he did an incredible job installing my hitch. He stayed late and did everything right and even had a good conversation while working. I would recommend anyone to any store he is working at he has excellent customer service skills and very professional.

Tristan Diehl 
Rating:
5.0

Staff was very friendly and helpful!

STEPHEN AUSTIN 
Rating:
5.0

Customer did not leave a comment.

kenny brown 
Rating:
5.0

Customer did not leave a comment.

Amelia Haynes 
Rating:
5.0

Customer did not leave a comment.

Francyne Patterson 
Rating:
5.0

Easy check in and easy check out. Everyone was helpful and polite.

Michael Peery 
Rating:
3.0

The hitch wasn't properly torqued. They clearly just used an impact. The nuts are all chewed up. They also didn't give me the pins I ordered. I would've installed the hitch myself if I knew they weren't going to torque it properly.

Mathew Dover 
Rating:
5.0

Darion was help, fast and friendly!

Christopher Morrison 
Rating:
5.0

Customer did not leave a comment.

WENDELL SHANNON 
Rating:
5.0

Customer did not leave a comment.

Melissa reeves 
Rating:
5.0

Process was easy, convient, and timely. Thank you!

Tanya Cooper 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

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  • Moving Supplies

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  • Propane

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  • History

    We have an adaptive reuse program to better the environment!

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