Customer Reviews for U-Haul Storage of Sherwood

6,227 reviews

13921 SW Tualatin-Sherwood Rd   Sherwood, OR 97140
(, EXTREMELY Limited Parking Available; Between Oregon St and DEQ)

(503) 925-6443

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(503) 925-6443

13921 SW Tualatin-Sherwood Rd
Sherwood, OR 97140
(, EXTREMELY Limited Parking Available; Between Oregon St and DEQ)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

The fact that you have to put your pin code into the front of the building before entering when your unit is on the second floor and half way down the length of the building turn and go the full width of the building. The alarm sounds Everytime you open your unit. It's BLARING and takes forever to silence many times so for those of us with sensory issues it's an experience I dreaded just going there for anything. Put a pin code on the wall near your unit not at the front door.

Kellie Craig  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Killian Flood  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marlina De Mello  |  First Impressions 
Rating:
2.0

The rent continued to go up and the quality continued to go down, way down. When paying for storage for as long as we did it would be really nice to not have rodents running around and for the facility to have working climate control (a/c) like we originally signed up for. We could give two craps if the stuff in our storage unit got cold. We did care if it melted during the summer. Every year it got worse. We truly looked forward to getting our things out and never coming back.

stephanie perritt  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

AMY JOLLETT  |  First Impressions 
Rating:
2.0

The office in Sherwood staff was great but the sudden price hike of $20 and corporates non caring attitude along with not honoring the contract made me never want to use Uhaul storage again nor recommend to others. The staff was great at the Sherwood, Oregon location at least.

James Larsen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

dong lee  |  Overall Experience 
Rating:
2.0

When I rented my unti and went to move in content, the unit was full of content that belonged to someone else. The UHaul employee did not have an option for me. VERY upset.

Brent CICHOSKI   |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

George Kariuki  |  Overall Experience 
Rating:
5.0

Great ~

dong lee  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Heather Dominguez  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Halo Hashiado  |  Overall Experience 
Rating:
5.0

Very professional and pleasant. Wide variety of goods and se

tom Stinnett  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nick Hartzell  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Rudy Portillo  |  Overall Experience 
Rating:
5.0

I walked in and they had me get behind the counter to do it myself. I have to give a huge shoutout to Alec Winkel. That man knows his stuff and even gave me a 20% discount. That is all

Alec Winkel  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Debrah Alevarez  |  Overall Experience 
Rating:
5.0

I lived 40 minutes away and when I phoned about and when I phoned about a question, or hours, etc, I was never able to speak to a live person at the facility.

Maryann Edmonds  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joan Webb  |  Overall Experience 
Rating:
5.0

Positive... excellent storage facility Negative... needed refund at move out for unused days/weeks

Sarah Billeci  |  Overall Experience 
Rating:
5.0

Great staff and very helpful!

MARK TUBBS  |  Overall Experience 
Rating:
2.0

During my check in I asked for help to get a unit and I was told it would be easier for me to do it myself if I scanned the code on the front of the building. I am not knowledgeable in scanning codes and let the attendant know. He told again it was easier for me to do it and because I had my son with me, he told him to " be a son" and do it for me. After standing outside and trying to scan the code, which was nearly impossible as there was a sticker on the automatic doors that covered the code everytime the door opened. Between customers going in and out and the door being activated every time I moved I felt frustrated. I finally got the code scanned and could not complete the reservation ither due to the app not working or because I had no idea what I was doing which is why I asked for help to begin with. The attendant was at that point willing to help and booked the unit for me with the help of his supervisor on the phone. I understand and I am all about people learning a new skill and his not knowing how to book the unit was not at all a part of my frustration of the day. I believe his telling me to do it using the scan code and then shaming both my son and myself was his attempt to not tell me he had never booked a unit before. During the booking when on the phone with his supervisor, he had asked for a first floor unit because I am "an older lady". So this was the highlight of my insults, I am 59 and yes, not young but that was very offensive. I was told there would be a lock that came with the unit and there was not. I purchased a lock from the attendant. After the unit was rented and we were shown where to find it, we started to unload the moving truck and quickly realized it was too small. The wrong size unit is all on me. I called to toll free number to ask for a bigger unit and had it set up on the phone and was told to just go back and ask him to cancel the smaller one and assign me the bigger unit. The bigger unit did have the lock inside for us to use, so the one I purchased was no longer necessary. As the supervisor was at the counter at that point this went relatively well. The moving into the bigger unit was brutal due to the stairs and the roll up door at the loading dock being locked, and this again was more on the unit I chose to save some money on down the line and still, brutal. After the moving truck was emptied I went to return the moving truck and the unneeded lock. I was asked for my receipt and told the same attendant who sold it to me , he did not give me a receipt. He told me he could not return it without a receipt. When I Said again " you didn't give me a receipt " he told me I must have told him I must have told him I didn't want one because he "always asks if people want a receipt " because the computer prompts him to do so. He did not ask if I wanted a receipt. I was also told I could leave the truck out front where I had parked it and leave the keys in the cup holder. I was told I would get a text message to let me know it was returned in about 15 minutes, that was last evening about 4 pm and I still have no message. I called the toll free number to ask if was returned about 5 30 last evening and they did not see it showing returned. I also want to add each time. I address any of my concerns with the attendant his comment was "call Uhaul and tell them"

Georgia Graven  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Douglas Tull  |  Overall Experience 
Rating:
5.0

Very helpful outstanding customer service representatives.

Patricia Strafford  |  First Impressions 
Rating:
5.0

Manager resolved a complaint I had about an employee 10 days previous who refused to answer any questions I had about storage saying no one answered storage questions at the store and could only be done online and who made fun of my wearing a face mask. The Manager Cody addressed my specialized disability questions that could not be addressed online and said the info I got from the employee was inaccurate. He assisted me to get the unit reserved close to elevator due to my ambulation problems. He also gave us a great deal for 1st month. Cody was great and staff that day were very helpful getting us checked into 2 new units. Many Thanks.

Linda Yegge-Brannon  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

patricia garrison  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kristina veenendaal  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Larsen  |  First Impressions 
Rating:
5.0

Always clean and accessible, never had any issues

Jon Carlson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

George Kariuki  |  Online Move In 
Rating:
5.0

No comment

Dennis Keller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Heather Dominguez  |  First Impressions 
Rating:
5.0

Staff provided excellent service in a professional manner.

lamont stott  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marina Morrison  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Dawn Cram  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Mark Pruitt  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

NIKI NELSON  |  Overall Experience 
Rating:
3.0

Trash dumpster area very dirty. Some confusion pertaining to payment amount early on.

Deborah Mullin  |  Overall Experience 
Rating:
5.0

Using the Sherwood Uhaul storage facilities was convenient, clean, and easy to access inside the building. The facility manager, Amanda, and all her staff was always professional, courteous, and extremely helpful. Her and her staff’s assistance reduced the overall stresses of our relocating and their helpfulness above what we had expected. The only inconvenience were the large potholes in the gravel area encountered while driving into the facility entrance. Overall it was a very satisfactory experience and we would use the particular facility again if needed and have recommended it to friends.

Richard Mishaga  |  Overall Experience 
Rating:
3.0

Staff do not respond to requests made from the uhaul main customer service line and you aren't able to contact the office directly. I "moved out" oof my unit 9 days ago and still do not have a confirmation of move out. Nice secure storage place but the communication could use some work.

AMBER JONES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MELANIE FIELDS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marina Morrison  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Dylan Currier  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

JOAN MAESTAS  |  First Impressions 
Rating:
3.0

You could have done a better job explaining that split level meant carrying everything up a flight of stairs and not a unit with a shelf. That was my misunderstanding but there was no advertising I could find they made it clear when I booked the unit. I won’t be using your storage again. Other than that, the convenience of self-storage was nice and the facility was well maintained

Patrick Curzon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michelle Geffert  |  Overall Experience 
Rating:
5.0

Amanda Wyland has built a truly remarkable team here at the Sherwood Uhaul. Everyone I have had the pleasure of working with over the last few years has been always been friendly and respectful with a cheerful customer service first attitude. I would recommend the Sherwood location even if you live closer to another one.

John Nelson  |  Overall Experience 
Rating:
5.0

The guys at the Sherwood shop are awesome!

Eileen Mirchel  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Vickie Sheppard  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ja Waun Johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dennis Dimick  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Lauren Armanino  |  Overall Experience 
Rating:
5.0

Eric, Thomas,and Amanda 10 stars each, thank you!!

Christi Shepherd  |  Online Move In 
Rating:
2.0

Customer did not leave a comment.

Debbie Knauss  |  Overall Experience 
Rating:
1.0

They charged me an extra month after having all my stuff moved out last month. Do not recommend

Jon Carlson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steven Hicks  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Daniel Burns  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lorri Strickland  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dylan Howell  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Emma Bryan  |  Overall Experience 
Rating:
3.0

Only used 1/2 a month still charged a whole month. Had the locks they sold me on. They wanted different locks on told them when I would be there Then the locked me out when was there moving out

jennifer smith  |  Overall Experience 
Rating:
1.0

I would have given you an excellent rating except for your billing. I was automatically charged for a full month on 2/12/23 - 3/12/23. I moved out on 2/13/2023. You are getting a whole month of payment from me because I did not realize I should have been out one day earlier. And, obviously, your people are not authorized to make any adjustments. Terrible service. I thought it was just covering the month of February. I am beyond disappointed. .I called your facility and was told you were unable to adjust.

Caryn Aman  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Richard Mishaga  |  Online Move In 
Rating:
5.0

My phone still wouldn't load pictures to your site and thankfully it wasn't busy n the manager was able to do all the online things for me

Kerry Young  |  Online Move In 
Rating:
4.0

Staff were great! Room was secure. Some creepy customers made us nervous a few times approaching my wife, yelling and upset, or walking past looking at our stuff as we loaded even though their rooms were on other side of facilities.

Otis Gray  |  Overall Experience 
Rating:
4.0

Initially I didn’t know I had to confirm my reservation, I just thought when I reserved it that would be it. But when I got to the storage place they said I needed to “confirm” the reservation before I got my entry text. So that is kind of confusing and I had so much going on with moving that if I didn’t confirm and it all fell through I would have been VERY upset. So maybe another notification or warning that you MUST confirm the reservation would be good. Otherwise people were very friendly and helpful. Was able to get everything in before 10pm so that was good. It was unfortunate that we couldn’t open the bay doors to offload, but I understand that’s for safety.

Samantha Czapiewski  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Erin Hall  |  Online Move In 
Rating:
3.0

The office staff were not helpful when I had questions about the storage. They just said everything is online

Ana Cotter  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alexandra Wagner  |  Overall Experience 
Rating:
5.0

Made my move easy and almost painless

Loree Shelburne  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Ilene Tannahill  |  Overall Experience 
Rating:
5.0

The facility itself is always clean. Anyone in the office in very pleasant and helpful. Thank you guys very much!

Wayne Wood  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Gayle Jensen  |  Overall Experience 
Rating:
5.0

Very helpful and pleasant

Kerilyn Lynch  |  Online Move In 
Rating:
2.0

2 ramps in back only one has access to 2nd floor. No signage to indicate this, had to go to office and male staff member very unhelpful. 2nd floor access ramp slider door wide open. Check out crew were great and friendly.

hilary Merjil  |  Overall Experience 
Rating:
1.0

Hoping the manager sees this. If you can’t handle high volumes of work without getting flustered and becoming rude to your customers, then perhaps choose a calmer line of business. Me and my girlfriend came in and Amanda was extremely rude to us, and even passive aggressive to her subordinates. Not only that but her logic did not make sense. We came to pick up a truck but also wanted to change our account information - and at first she wanted us to get in the back of the line so she can help other customers (there were two other parties tops, and she was not the only employee present), because it was “busy” and those folks needed their trucks (did we not as well?). It was only after I insinuated that that was silly, when she changed her mind and tune. Was too early for me to deal with that and started our day off sour. Would hate to work there. I suggest some lower level training, maybe she forgot basic customer service skills while being in the manager position.

Psalmbrea Doss  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

DAVID WILLHELM  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Perna  |  Overall Experience 
Rating:
4.0

Only issue I had was the difficulty to have my ID photo taken using uhaul web sight. That took me over an hour and I almost just gave up and look for a different company to do business with because of this difficulty.

Mark Edington  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

RYAN LEE  |  Overall Experience 
Rating:
5.0

I went into the office to get help setting up the unit. It was very easy, very pleasant experience. EXCELLENT customer service!

Deborah Damron  |  Online Move In 
Rating:
5.0

The gal that helped us check in was very helpful and went above and beyond. I believe that she could be the manager of the Sherwood u-haul. Was given a unit that was upstairs without an elevator. I'm unable to climb stairs and she was able to find a unit by going physically to check to see if it was empty and then assigned us that unit which was with an elevator. Again above and beyond!

Vickie Emra  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

Gayle Jensen  |  Online Move In 
Rating:
4.0

Everything was great, and the rotating manager who assisted me was extremely helpful. There was another staff member there earlier in the day that was the opposite of helpful, but the gentleman that helped in the afternoon more than made up for it. The stored contents which were there for 4+ years were all in good condition, except for a wool rug that was not wrapped and had moth damage. This was frustrating, though a number of silk rugs and silk items stored in the same unit were luckily fine. I’m not sure how this happened, and I know that one year into storage, everything was fine. In the future, I would definitely wrap any consumable materials and pack them with desiccants for long-term storage, as I had with the other wool rugs.

gary higbee  |  Overall Experience 
Rating:
4.0

Nobe

Mark Narron  |  Overall Experience 
Rating:
5.0

The move in process was so easy in the app and my unit was ready for me with a lock inside when I arrived. The only time I needed to speak to U-Haul associates was on truck pickup and to ask how to access the loading dock near the elevators. Wonderfully smooth experience on a really stressful moving day.

Victoria Curtis  |  Online Move In 
Rating:
5.0

None

MICHAEL CRAIG  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

David Mansfield  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jeremy Fair  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Julie Lee  |  Overall Experience 
Rating:
1.0

Rented over $1500 of equipment to move from Montana to Oregon, 6/10-6/12. Due to unforseen circumstances, I needed storage for a few things temporarily, I was told I had 2 months free storage. While I was taking care of paperwork, husband was moving things into unit, then I was told, since it was ground floor, not free, so had to pay $79.95 or move stuff. Then last Friday, moved things out, as my husband approached the door, to give notice of move out, someone locked the door in his face! I called immediately, connected to call center, but by Tuesday, they apparently still had not received message, as they called me inquiring if I had moved out or if I wanted to pay for another month. Have used U-Haul in Yakima, WA & Billings, MT with excellent service, but Sherwood & McMinnville (where we had to return equipment) Oregon were the worst customer service I have ever experienced!

tammy swindler  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

miles bachand  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rebecca Steen  |  Online Move In 
Rating:
5.0

Great place for short or long term storage needs.

Bob Kroon  |  Overall Experience 
Rating:
5.0

Always a pleasure with whatever business I had with them. So nice and helpful.

Wilda Noelle  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

louise loghry  |  Overall Experience 
Rating:
4.0

Just wish I was prorated when I cleaned out my unit

LINDA BRADFORD  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert & Tina Beltrone  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jonathan Bossie  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marie Foote  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jerald Driskell  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Tracey Oberacker  |  Online Move In 
Rating:
5.0

Great staff. Very helpful and courteous.

TIMOTHY MIXDORF  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeff Rawlings  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Perna  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

RONDA CLARK  |  Overall Experience 
Rating:
3.0

I moved to a smaller unit to save money, but the price increases made me leave. The back area by the loading dock needs some major work as it looks like a war zone with all the ruts and puddles everywhere.

Martin Bush  |  Overall Experience 
Rating:
5.0

Thank you!

Marie Windhorn  |  Overall Experience 
Rating:
5.0

The manager Amanda was very helpful and courteous. Made my day better! She was very accommodating. It’s was a stressful day of moving and she was very helpful. Thank you for being so kind

Linda Kelso  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Christina Marquez  |  First Impressions 
Rating:
1.0

I reserved a storage unit and a truck. Online it stated that it was 1 month free rent, with a free lock. Apparently my unit didn’t qualify for a free month bc it was on the ground floor, even though online it stated it qualified and when I called prior to arriving was reassured that it qualified for a free month of rent. When I came in to complete my reservation he stated that there were no ground floor units available, even though that is what I reserved online. The form to be completed for storage I had to fill out 3 separate times because they wouldn’t accept the secondary contact person as someone in the same house, my secondary phone # couldn’t be my work number because it had an extension. I then came to get into my unit, and there was a green zip tie on my door, which due to having a disability (MS) I could not get it off without having a pair of scissors. I asked one of the workers if he had something to remove it and he was incredibly rude, and said “maybe try using your hands, it pulls right off” mind you we were in the other side of the building from where my unit was when I located him, he then made me walk all the way down there to watch him pull it off. Great for you, but I physically cannot pull it off and make certain movements with my hands due to my MS. This is an obstacle I face daily and can be incredibly frustrating when your hands don’t work the same way as someone else, but this just rubbed that in my face of a day where I was already having a challenging time. He grabbed the lock in the package handed it to me and yet again I’m faced with the predicament of having to open a package and the inability to do so because of my disability, I don’t have the strength to be able to do many things with my hands. So he took the lock opened it and then handed it back very abrasively. I said thank you I appreciate your help, I didn’t get a response, so I said thank you a little louder in case he didn’t hear me, and he just kept his back turned and kept walking shaking his head. When I first got to the storage, I had an issue with the keypad not recognizing my code and he said “it’s works just fine, if you use the right code box.” This man was the rudest individual, and could have simply handled this situation by just taking the tag off for me (saying oh sure I can grab it for you, no problem) instead of making me walk and make two extra trips empty handed with my 4 year old son I had with me, and that would have been that. He was extremely rude, inconsiderate, Condescending, and Far from efficient in his attempts to help and made it very well known he was annoyed and didn’t want to assist. I will not be recommending this location to anyone. Overall this was not a pleasant, or easy experience whatsoever. Worst customer service!

SARAH ANN FITZSIMMONS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LOLA PASCUA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JANE TURNER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CRAIG ROBERT NEWMAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LISA MIDDLETON   |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

William Coles  |  Online Move In 
Rating:
5.0

Nice people and willing to work with you.

Steven Sexton  |  Overall Experience 
Rating:
2.0

Manager right on top of his worker and making the process very slow if it wasn't for the free month I don't thing I would have choice uhaul

Albert Quintero  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Kaleb Lopez  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Danielle Henderson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jeannette Acomb  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Scott Zawacki  |  Overall Experience 
Rating:
5.0

Easy process and no issues!

Daniel Lanoue  |  Overall Experience 
Rating:
5.0

Stored my stuff here for a long time and had the best experience. They never raised the monthly rates which is what made me stay there. Sad to go but I’m moving. Definitely would recommend to other people.

Jurean Leon Guerrero  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAVID BERNABE LOPEZ  |  First Impressions 
Rating:
5.0

Well kept facility. Love the furnishings recycle center! Manager is genuinely friendly.

tina riley  |  First Impressions 
Rating:
5.0

I would just note it was not clear to me that I needed to reenter the building access code when I left the facility. I did request a clarification from on-site personnel and will reenter my code when I leave after my visit.

Lavonda Driskell  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Brandon Spracher  |  First Impressions 
Rating:
5.0

Wish I could rate my experience 10 stars! Mark was awesome!!

Todd Nordahl  |  First Impressions 
Rating:
5.0

First of all, I would like to say thank you so much Mark for making the last 9 months as painless as possible both emotional and financial. Mark is the manager and he was very understanding and went above and beyond for me. The staff was positive and always helpful. I would definitely recommend SHERWOOD U-HAUL for all your moving and storage needs. Thanks C. L. N.

CHRISTIE LOUISE NAPOLITANO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dane Miller  |  Overall Experience 
Rating:
4.0

Great people

james denny  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Neal McGuire  |  Overall Experience 
Rating:
5.0

We needed a short term storage unit and were happy with our experience at the Sherwood facility. The staff was helpful and made a stressful time easier. We would definitely recommend this location.

Trasie Humble  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Nylen  |  Overall Experience 
Rating:
5.0

Mark was immediately understanding, accommodating and friendly! He listened politely, adjusted accordingly and made my frustration dispense! While I am new to the whole condo storage concept, the facility was very clean, accessible, and manageable! KUDOS MARK

Gretchen Heidmann  |  First Impressions 
Rating:
5.0

Met our every exception we had, would use again.

GREGORY SNOW  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

lori roarke  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Virginia Arendt  |  Online Move In 
Rating:
5.0

The staff there was very helpful when we were stressed and moving. They really made a difference. We ordered to small of a unit and they were super helpful when I needed a larger room. I cant say enough about there service and products. Made moving easy and having a storage. They act and treat you like a customer and that has been amazing.

Desjawn Waldrop  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ellen Freedman  |  First Impressions 
Rating:
5.0

My move out date was 8/1 actually and not 8/6. But the team was short staffed that night and busy. The nice blonde lady in her late 30's(didn't catch her name) got the lobby room caught up at closing while the team was busting their tails on the trucks to close and she definitely knew what she was doing. She gave 5 star service

Matthew Gladheim  |  Overall Experience 
Rating:
5.0

Workers at the Uhaul at Sherwood are awesome.

Dane Miller  |  First Impressions 
Rating:
4.0

I was locked out of my storage unit one time without notice when I was one day late on my payment. That was the only disappointment

Gerald Bergum  |  Overall Experience 
Rating:
5.0

The staff and management were a pleasure to work with. Each one always went out of her/his way to help or answer my questions

ROBERT GARCIA  |  Overall Experience 
Rating:
5.0

Great experience very clean storage units. My only complaint it is very hard to get ahold of a live person and/or a person who can make decisions.

Tanya Groark  |  Overall Experience 
Rating:
5.0

Clean, well maintained facility. Will definitely use again for any future storage needs.

Shannon Orlando  |  Overall Experience 
Rating:
5.0

Great prices compared to the rest of the area and awesome staff to work with.

Jeff Rawlings  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Patty Marmann  |  Overall Experience 
Rating:
4.0

Amanda was excellent. The online process was not helpful. I am glad you have good staff at this location.

Stephen Green  |  Online Move In 
Rating:
4.0

Your call center was terrible the recording said 5 minutes 45 minutes still no answer my wife called 10 minutes she was connected

lyle Benish  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

LINDSAY LEE BRANINE  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Lynette McSweeney  |  Online Move In 
Rating:
5.0

Beautiful

Michael Lowry  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Uatataiza Kakujaha  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Araceli Ramos  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Dongjun Rew  |  Online Move In 
Rating:
5.0

The facility was always clean and secure. The management was very helpful especially with forgetfulness in entry code use.

Michele Woolley  |  Overall Experience 
Rating:
5.0

Helpful and personable employees. Easy to reserve, purchase and move in online. Extremely clean and secure as well as a good location. Pricing is the best compared to most commercial sites. I’ve always had great experiences with this company! Thank you!

Shayne Soentpiet  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Chardonnay Vail  |  Overall Experience 
Rating:
5.0

Everything was online. I asked the clerk in the store a lot of questions but they were not able to let me look at the actual storage space or get me signed up. I did all that online and it was very simple. The place is well lit and very clean.

Kenneth Baldwin  |  Online Move In 
Rating:
5.0

thank you

Clifford Savage  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

kelly birtle  |  Overall Experience 
Rating:
5.0

Thanks for great help.

Eric Weigel  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

NORMA HOLCOMBE  |  Overall Experience 
Rating:
5.0

moved in with my girl friend did not need unit any longer

DAVID MOORE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Timothy May  |  Overall Experience 
Rating:
5.0

Jennifer is great. Shout out to her and others there to make our storage experience a good one!

Deborah Mullin  |  First Impressions 
Rating:
5.0

Both General Manager John McDonald and Storage Manager Mark Hansen went above and beyond to meet my needs - arranging for units or a combination of units that provided the storage space I needed and allowing flexibility on move-out dates - all in a good and friendly spirit. I rented 6 storage units and probably as many trucks over the past two years from U-Haul Sherwood and the experience has been overwhelmingly positive. Thank you!

David Esler  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Lauren Barnes  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shelley Jensen  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ETHAN WHITTED  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Katherine sculthorp  |  Overall Experience 
Rating:
5.0

Do you have a senior citizen discount on storage units? Do you have a discount for long-term customers?

DOUGLAS HADLEY  |  First Impressions 
Rating:
5.0

Clean, secure storage units with easy access and plenty of carts to help transfer items from your vehicle to the unit. Also very friendly staff and reasonable prices on moving supplies. Great job!

Mark Owens  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Shelley Jensen  |  First Impressions 
Rating:
5.0

I am very impressed with how the whole place is set-up and looks. It even smels nice!

Jason Donoho  |  Online Move In 
Rating:
5.0

I couldn’t have had a better storage unit experience! The manager was amazing, too: understanding, knowledgeable and helpful. Every interaction went smoothly!

joelle mccormick  |  Overall Experience 
Rating:
5.0

Everything was great!

Corey Ballard  |  Overall Experience 
Rating:
5.0

Attendant (John) went out of his way to patiently show me the facility and options.

vincent reiser  |  First Impressions 
Rating:
5.0

My belongings were stored for several years and I always felt they were safe and secure!

Robin Anderson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Debrah Alevarez  |  First Impressions 
Rating:
5.0

great customer service

Gary Swartz  |  First Impressions 
Rating:
2.0

Mark the manager and or supervisor gave my password / code to a person who paid for a unit but was not currently on any contract within the facility. Allowing that person access to the facility, this person then broke into my storage unit and took my safe containing jewlery,, my tools and anything else valuing approximately $5000 o4 more. I later was able to negotiate most of it back since I know this person and this person felt that I owed them personally. When I made the complaint and asked Mark about this he played dumb to the situation and lied to me about it. It wasn't until this same person and I were at this storage facility at the same time, were they able to point Mark out as the person who gave them the password/code. Mark then went on to over exaggerate small situations that I had possibly been wrong in, yet other uhaul customers were doing the same thing. He began speaking to me rudely, threatening to kick me out and ultimately only allowing me access during business hrs, locking my storage units with uhaul locks. This posed a problem for me because I work nights at times and daylight hours were hard for me to work around those restrictions. When my account was restricted I continued to be charged a $10 24hr access fee for months. When I was charged incorrectly for various reasons throughout my stay, he would not correct the error and locked my account to where only him and John, his manager, had access to making any changes or adjustments on my accountI. He took my photo on a cell phone without my permission, assuming I was doing something wrong. And I was NOT! I was infact working very hard to clean up a mess during the moving process where shampoo got all over a box and its entire contents.I feel like it is a complete violation of uhauls policy, if not against the law for a manager or supervisor to give out the code to someone who is not authorized on any account, nor are they an account holder bound by a contract with U-Haul. I have made a formal complaint with U-Haul corporate.

Amanda Cooper  |  Overall Experience 
Rating:
5.0

Both John and Mark provided excellent customer service!!!

Angelo Martin  |  Overall Experience 
Rating:
5.0

They went above and beyond helpful... Treated me more like family than a costomer. Awesome staff. Wonderful people. I will always use this facility even if it's not close by. Thank you all!!

Debra Moser  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shannon Orlando  |  First Impressions 
Rating:
5.0

Friendly, helpful, knowledgeable staff. Work with me on my needs.

Ross Cady  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rene Martinez-Mejia  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sondra Donahue  |  Overall Experience 
Rating:
5.0

Once again a fantastic storage experience. Seriously, I will go far out of my way to store my items here anytime the need arises. Always have a truck available, great staff, facilities are clean and well maintained.

Josh Chandler  |  Overall Experience 
Rating:
5.0

Great place very helpful and understanding I wouldn’t find no other place like this. Thank you Manager McDonald for you service very much appreciated!

miguel rosales  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Liam Harlan  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kathy Groves  |  Overall Experience 
Rating:
5.0

Very well run and clean place.

kevin loberger  |  Overall Experience 
Rating:
5.0

It would be a huge help if you answered your phone rather than sending it to the U-Haul main number. It causes delays, misinformation and wasted time waiting on a representative - who usually can not address the issues in questions.

paul latta  |  Overall Experience 
Rating:
4.0

The staff at this location made everything easier. During times of great upheaval, the people here were very understanding and patient. Amma, the service rep that helped, was fantastic and so was the manager team of John and Mark. Will use this location again ASAP 😎

Anthony Almeida  |  Overall Experience 
Rating:
5.0

I was a little confused about having to arm and disarm the security on my unit. I did not realize I had to enter a code until I tried to access my unit a few days after check-in and an alarm went off. That was the only small issue I've had, and it was clarified when I asked about it at the front. The facility is extremely clean and the staff have been very helpful anytime I've had questions or needed to buy something from the store.

Eric Gitzlaff  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Virginia Atkinson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Deirdre Rickard  |  Overall Experience 
Rating:
5.0

John McDonald and his team are amazing. I’ve been a frequent renter of large and small trucks. I would like to thank everyone that works in that office. John has an amazing team. I believe other locations could learn a thing or two from how “these guys & gals “ run things. Just saying So thank you. Chris Allen

Christopher Allen  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Penni Hunter  |  First Impressions 
Rating:
5.0

The employees here are very helpful. Storage is clean and easy to move in. Wish they had rv and boat storage.

Anthony Almeida  |  First Impressions 
Rating:
5.0

The manager is always very helpful. It’s a great facility, but it would be nothing without him.

Daniel Harned  |  Overall Experience 
Rating:
5.0

The only issue was the ladies rest room, it was out of paper towels the whole day.

Deborah Damron  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Greg Caleen  |  First Impressions 
Rating:
5.0

John was extremely helpful and always available for questions and planning a move. We look forward to any trips to Sherwood and I will certainly be stopping by to tell him hello. I trusted his information and it never failed me. If I ever need you again. I will be asking him for information first. Thank John for mr please.

Lucas Moyer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brianna Jensen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

paul latta  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Daniel Burns  |  Overall Experience 
Rating:
5.0

Good experience. I'd use it again.

MONTE OTTENBACHER  |  Overall Experience 
Rating:
5.0

The gentleman that helped me was so helpful and informative . Made the task easy.

Wilda Noelle  |  First Impressions 
Rating:
5.0

John was very professional and efficient.

Glenn Ezelle  |  First Impressions 
Rating:
5.0

One of the best customer experiences I have ever had. An extremely well-run facility. Wonderful staff.

Tim Timmins  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amanda Powell  |  Overall Experience 
Rating:
5.0

Love the cardboard cut out of a security guard by my unit, it’s so funny! Makes me laugh. Easy process and totally painless. It’s great that carts are available for use.

Gabriela Navarro-Santana  |  Online Move In 
Rating:
5.0

Very happy with Uhaul, especially the Sherwood location. The staff is always helpful. If you need a great storage unit, I cannot recommend these guys enough.

SCOTT CHRONISTER  |  Overall Experience 
Rating:
5.0

The manager and staff were so nice to do business with. Very professional. Would highly recommend the Sherwood storage and uhaul.

Marilyn Vogel  |  Overall Experience 
Rating:
5.0

Lake Havasu City area U-Haul availability was terrible. Reserved truck/and transport then they said customer is keeping. 2nd attempt same thing. 3rd attempt had to drive 3 1/2 hours one way to pick up a smaller truck a day later. Not happy. Sherwood facility was good experience.

dennis doyle  |  First Impressions 
Rating:
5.0

Thank you for making it fast, easy, affordable and With access to my belongings on my time.

Dawn-Marie Gray  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeremy & Kevin Garrison Easton  |  Overall Experience 
Rating:
5.0

Thank you for a great service.

Karolina Spoljaric  |  Overall Experience 
Rating:
5.0

John and team were outstanding. A true best of classs Uhaul experience. Thank you.

Darko Spoljaric  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Marilyn Vogel  |  First Impressions 
Rating:
5.0

Our needs changed so we had to switch to a unit with drive up access, otherwise we would have stayed with Uhaul.

Amy Jollett  |  Overall Experience 
Rating:
4.0

Only issue was when I arrived to empty my unit bottom side had been pushed or kicked in and a nearby box could have been accessed. It wasn’t, thankfully, but I don’t know how long it had been damaged as I hadn’t been there in at least 3 mo due to COVID.

Debra Lund  |  Overall Experience 
Rating:
5.0

All went well, except for self check-in on internet which I was not able to complete on line.

GEORGE GONZALES  |  First Impressions 
Rating:
5.0

Absolutely love to use this haul place to rent trucks and now store some of my sons college stuff. My only frustration was with he truck rental where I only had a little over a 1/3 tank so I needed to get some gas on my way to corvallis and then some more before returning. I would prefer to start with a full tank so I can just fill it back up one time without guessing how much so I can return it with the same amount.

David Malinowski  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

WAYNE LAIRD  |  First Impressions 
Rating:
5.0

John went above and beyond to help us sign up for our unit and was super informative on how to navigate our way to the unit. It was the best experience I've had so far with renting a storage unit! Thank you.

Josephine Yang  |  Online Move In 
Rating:
5.0

Aside from an initial misunderstanding when my debit card expiration date passed and didn't realize I needed to update them, so I switched to checking account withdrawal, it was all good.

KAREN HEINTZ  |  Overall Experience 
Rating:
5.0

The staff at the establishment was friendly and helpful. I would definitely recommend it to my friends and family.

John Darcus  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jennifer Miller  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Sondra Donahue  |  First Impressions 
Rating:
5.0

I had literally less than 24 hours to get down to OR get my daughter off campus at George Fox University. This location was not only local but very friendly an easy to work with once Covid19 shut everything down. They made a tense situation very calm and were so helpful. they understood the local panic and made suggestions that suited us for storage. As a family we agreed they and Uhaul in general will keep our business in the future. UHaul was the first storage company to see the need for storage and offer up first month free for college students. They were weeks ahead of any other similar businesses.

anthony schwaerzler  |  Overall Experience 
Rating:
5.0

One of the best customer service experiences I’ve had in a long time. I forget the gentleman who assisted me, but he was incredibly kind and helpful. Y’all are lucky to have someone like that.

AUSTIN VASSAR  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

doug rux  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Vanessa Triana  |  Overall Experience 
Rating:
5.0

Everything was explained when I was taken on a tour. When I brought a load for storage I knew exactly what needed to be done to enter and exit. Everyone was pleasant and helpful which made me feel comfortable to be there.

DONNA SILVA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Craig Smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOHN MCDONALD  |  First Impressions 
Rating:
5.0

What a great experience storing at Sherwood U-Haul! Facility is clean and I felt my belongings were safe and secure there.

SAMANTHA NYLEN  |  Overall Experience 
Rating:
5.0

Good customer service

Rafael Cortes  |  First Impressions 
Rating:
5.0

Smooth move-in process! Great prices!

cindy atkins  |  First Impressions 
Rating:
5.0

Facilities are in great shape, staff was always pleasant and helpful, equipment inventory is conducive to getting lots of work done! Kudos to the team for a "well oiled machine".

WILLIAM HAMMOND  |  Overall Experience 
Rating:
5.0

The online moving process was so easy! Took only a few minutes. The facility itself was so clean and affordable!

Shannon Marvin-Christopherson  |  Online Move In 
Rating:
5.0

Staff made are move easy and the manager was very friendly and understanding of my first time renting a storage unit. The unit was clean and ready to go when we arrived.

lorie hall  |  First Impressions 
Rating:
5.0

Great place! Will use again if I ever need this kind of service again.

PATRICK DAVIS  |  Overall Experience 
Rating:
5.0

storage manager, Mark is so jolly! Just hilarious! The loading docks, elevator and hours of access are perfect for my budget and schedule. Got my first month free and didn't even ask for it!

JOHN MCDONALD  |  First Impressions 
Rating:
5.0

great

jesse graf  |  Overall Experience 
Rating:
5.0

Surprisingly a great experience based on others past.

Bruce Johnson  |  First Impressions 
Rating:
5.0

Everyone was helpful.

Eric Hoppe  |  Overall Experience 
Rating:
1.0

I rented a unit for 5+ years and every month like clockwork the assistant manager would call me harassing me for rent when I paid it online every month. Never would I recommend this facility.

PAYNE HERBST  |  Overall Experience 
Rating:
5.0

I’ve used U-haul storage and moving at multiple locations and this Tualatin-Sherwood location was the best overall. The manager and her staff were friendly and made me feel like a valued customer.

Victoria Lee  |  Overall Experience 
Rating:
5.0

What a great storage experience! Thank you Sherwood U-Haul!

Amber Young  |  Overall Experience 
Rating:
2.0

The signs say a 10x10 for 114.95 heated.. They wouldnt honor that. Also i needed a unit close to elevators due to disabilities and they gave one clear over on the other side of the grounds upstairs.

Debra Moser  |  First Impressions 
Rating:
5.0

Amber was extremely knowledgeable and helpful. We received excellent service with everything we wanted.

Robert Mosher  |  First Impressions 
Rating:
4.0

Quick and efficient. Loved the online reservation!

Fran Bade  |  First Impressions 
Rating:
5.0

The storage facility was very neat and clean with convenient restrooms inside. The staff were very courteous and helpful in ensuring that everything was satisfactory.

david paxton  |  Overall Experience 
Rating:
5.0

Bother Antonio and Amber are amazing managers! They bust their butts to keep that place running!

JEFFREY GARCIA  |  Overall Experience 
Rating:
5.0

We had a unit for three years and never had any issues with U-haul. Finally got a big enough shed for our downsized home that everything now fits here on our lot. Good rates, clean. Thank you.

Joyce Atkins  |  Overall Experience 
Rating:
5.0

Best storage place ever!!

Linda Meyer  |  Overall Experience 
Rating:
5.0

Amber, is and excellent manager, very customer friendly and professional at all times!!!

Angelo Martin  |  Overall Experience 
Rating:
4.0

Helpful staff.

Lisa Wagner  |  First Impressions 
Rating:
5.0

The staff was spot on and very helpful. Very clean and well kept facility.

Lee Hamora  |  Overall Experience 
Rating:
5.0

Excellent experience for us!! Convenient, accessible and secure. Staff helpful when needed. Also reasonable prices for longer term renters.

edward lacy  |  Overall Experience 
Rating:
5.0

Very clean facility.

Michelle Barnes  |  First Impressions 
Rating:
5.0

Very good customer service and worked with me on my move in date and truck rental. 5 stars

TONYA COLEMAN  |  First Impressions 
Rating:
3.0

Units being divided made difficulty storing.

Alicia Spencer  |  Overall Experience 
Rating:
5.0

Thank you for an enjoyable experience.

Ann Irgens Lee  |  Overall Experience 
Rating:
5.0

Manager Amber is the BEST!!!

CHERIE GREENE  |  Overall Experience 
Rating:
5.0

when i didnt end up liking unit chosen they let my bf help me (authorized entry) cause i was at work. All staff very friendly helpful and just great people!! Keep them around they do great job

Jennifer Moser  |  First Impressions 
Rating:
5.0

Great facility. Clean, secure, indoor, climate control… and I love that there is a place to put donation items that others can take from.

Monica Dulwick  |  Overall Experience 
Rating:
5.0

nice place

MICHAEL CRAIG  |  First Impressions 
Rating:
4.0

The woman (Rachel) was extremely helpful and informative with the entire process. I would recommend using your U-Haul facilities for any storage needs.

Neal McGuire  |  First Impressions 
Rating:
5.0

Amber dropped everything to assist me and get me taken care of. Sheer professionalism and excellent service. She put me at ease due to my rowdy toddler acting up, and didn’t make me feel unwelcome.

Nicholas Graeber  |  First Impressions 
Rating:
5.0

Superb "product" at a terrific price! Mark Hansen is the best!

Tim Timmins  |  First Impressions 
Rating:
5.0

Thank you

DANA BRONCHEAU  |  Overall Experience 
Rating:
4.0

little bit of confusion when checking in but overall good service, very clean facility

Charles Blatt  |  First Impressions 
Rating:
5.0

The GM was the one to set up my storage unit account. Very friendly and personable. So far all the staff I have had contact with have been helpful and understanding.

JESSIE MATHER  |  First Impressions 
Rating:
5.0

Great facility and friendly staffs.

molly nantharath  |  Overall Experience 
Rating:
5.0

The staff was very friendly and helpful. The storage facilities are very clean and well thought out. My overall experience was very positive and helped to make the burden of moving more palatable.

david paxton  |  First Impressions 
Rating:
5.0

nice place

Jim Mcconnell  |  Overall Experience 
Rating:
1.0

ALL of my belongings are sitting in the hallway at Uhaul, Unit was not left unlocked for me. Manager couldn't come in to unlock. I had already paid the mover to help me unload. BAD situation.

Ashley Tarver  |  First Impressions 
Rating:
5.0

The first several questions don't apply to me as I didn't go into the facility. Everything else was good. I do want to thank you for fitting me in for delivery on very short notice. It saved me cash

jeanna deacon  |  Overall Experience 
Rating:
5.0

It was a fairly busy Sunday afternoon but the staff seemed to multi task well. Was able to secure a storage unit, unload and then return the truck. We drove from south of LA so we were tired and done.

Fred Schutter  |  First Impressions 
Rating:
5.0

Freaking awesome...... period

MARK HUSTACE  |  First Impressions 
Rating:
4.0

Good place, good people rented there for years

RICHARD BREUNISSEN  |  Overall Experience 
Rating:
5.0

It was helpful to have this place to keep stuff while we moved. We had the 24 hr access which we used most every time we needed to go in. Very convinient.

Savannah Gomm & Nicole Kronsup  |  Overall Experience 
Rating:
5.0

Thank You... Your staff was always nice and very professional. Facility was always clean and organized...

CARLOS JUAREZ  |  Overall Experience 
Rating:
2.0

Had to take issue to corporate before issue was resolved with an adequate solution

Aida Ramos  |  Overall Experience 
Rating:
5.0

Like the indoor storage. Great facility

DANIELLE ISAAC  |  Overall Experience 
Rating:
5.0

Would definitely recommend.

rogelio cedillo jr  |  Overall Experience 
Rating:
5.0

Excellent

carey gregory  |  Overall Experience 
Rating:
5.0

A great professional operation. Really appreciate this business resource in my community.

James Wilkens  |  Overall Experience 
Rating:
5.0

Very helpful getting me the things I needed

jennifer kabza  |  Reservation 
Rating:
4.0

Everything was great with the exception on the autopay sometimes not taking out on the day requested. There is more but I will try to type better

JERRY RICHARDSON  |  Overall Experience 
Rating:
5.0

Awesome!

Amber Gregory  |  Overall Experience 
Rating:
5.0

??

Kathy Groves  |  Reservation 
Rating:
5.0

The storage facility and its staff are excellent. If I call and they are unable to answer (meaning that I get re-routed to the sub-par answering service), they always call back to follow up!

Bill Haskins  |  Overall Experience 
Rating:
5.0

Very friendly and helpful staff and a nice facility

Kelly McMullen  |  Reservation 
Rating:
5.0

Very responsive and helpful

Marvin Owen  |  Reservation 
Rating:
5.0

Great storage facility and staff was very helpful.

Mike & Deb Williams  |  Overall Experience 
Rating:
5.0

Never any problems and the facility was always clean.

MANNETTE FOSTER  |  Overall Experience 
Rating:
5.0

I was very pleased with the staff, both at the front desk, as well as the fact that I was called and advised that I had not locked my unit securely. I appreciated that, very much.

PATTY BLACK  |  Overall Experience 
Rating:
5.0

I did not see facility. They were responsible for storage/delivery of my U-boxes-they did an excellent job! Boxes in great shape! Delivery and pick up of boxes was done at time said. Great job!

susan muth  |  Overall Experience 
Rating:
5.0

Great help. Good deal compared to other companies.

Elizabeth Suzanne Juarez  |  Overall Experience 
Rating:
4.0

n/a

Youngbok Kang  |  Overall Experience 
Rating:
5.0

thanks to all the staff .. this was a quick convenient solution for me.

ROXANNE SPRING  |  Overall Experience 
Rating:
5.0

Quick efficient and friendly staff

ANGELA MERRITT  |  Reservation 
Rating:
5.0

Really appreciate the warm clean bldg where my storage unit was. Also that it was well lit.

Elma Cutler  |  Overall Experience 
Rating:
5.0

Loved the facilty and the carts!!!! Employees are efficient and super friendly

angela Merritt  |  Overall Experience 
Rating:
5.0

I have used u-haul for years. This is one of the best in the business. Security excellent, cleanliness excellent. Personnel always willing to go the extra mile to insure your satisfaction.

Roger Epps  |  Overall Experience 
Rating:
5.0

Thank you.

DEWEY ANKNEY  |  Overall Experience 
Rating:
5.0

Sherwood is a convenient location!

Deborah Kaio  |  Overall Experience 
Rating:
5.0

The staff very helpful and I feel my unit is secure.

ROXANNE SPRING  |  Overall Experience 
Rating:
5.0

Highly recommend

Kim Gaw  |  Overall Experience 
Rating:
5.0

Very good place

Gayla Gonsells  |  Overall Experience 
Rating:
5.0

Thanks

dean lewis  |  Overall Experience 
Rating:
5.0

Great experience for over two years at this location. Antonio and the rest of the crew, were always helpful and fast. Nicely done.

MATT HUMPHREY  |  Overall Experience 
Rating:
3.0

I was happy with my time at Uhaul, I was just very surprised at the amount of money I had to pay for such a small space. I ended up paying more than all of my items were worth over the last few months

aliyah jackson  |  Overall Experience 
No reviews have been submitted for this location.

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