Customer Reviews for U-Haul Storage of Salisbury
24/7 Rentals  |  U-Haul Truck Share 24/7© Location

135 reviews

1402 N Salisbury Blvd   Salisbury, MD 21801

(410) 749-6464

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Office Hours

Always Open On Your Smartphone

Services at this Location:

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(410) 749-6464

1402 N Salisbury Blvd
Salisbury, MD 21801

Services at this Location:

Office Hours

Always Open On Your Smartphone

What is 24/7?

It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Nobody answers the phone

BARRY SPEACE  |  Online Move In 
Rating:
5.0

Will and Rachel were awesome and really helpful

Leah Shank  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tiffany Coble  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GERDA REVEIL  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Althea Willis  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Alicia Crain  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Barbara Townsend  |  Overall Experience 
Rating:
5.0

I am finished with unit within 4 days. I was quick and easy to reserve to have a safe place to store my mother's things we were keeping so we had room in apartment to throw the rest away and put back together again. The lock was missing from inside unit, but they called next business day to discuss that with me! Very polite.

Colleen Wisniewski  |  Online Move In 
Rating:
5.0

Everything was fine with me. Excellent service and very friendly staff

Jean Pierre  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Erich Wolf  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SARA PUSEY  |  First Impressions 
Rating:
5.0

Staff were very friendly and helpful.

Erich Wolf  |  First Impressions 
Rating:
4.0

Thanks very much

Arthur Spencer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer Salome  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel Postley  |  First Impressions 
Rating:
2.0

Terrible experience from finding the facility to renting a uhaul.

Kerwyn Ross  |  Online Move In 
Rating:
4.0

Everything was great except for price increases every year Thank you

Tara Robinson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sheila whaley  |  Overall Experience 
Rating:
2.0

Lift doors bind and hard to open. Sliding locks hard to negotiate. Raised prices to frequently. I was a loyal customer for many years. Property in decline over past few years and frequent increases in rental fees prompted me to seek less expensive storage facility which I found.

STEVE HARAY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Davis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Juanita Smullen  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHYVONNE' TA RAYNE  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Alexcia Cooper  |  Overall Experience 
Rating:
5.0

Chance was very friendly and helpful. He explained all the options to me and when I asked to see a unit he didn’t hesitate. He drove over and we did a walk through as he explained the different options. He allowed me to choose the option that I wanted and was very supportive. The process was quick and overall customer service was great. Thank you for all your help and patience.

LATOYA TULL  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GERDA REVEIL  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Trinity Copeland  |  Overall Experience 
Rating:
1.0

You guys gave me roaches and I wasn’t compensated enough (1month rent) for my property and issues I have to deal with moving forward

Ldawn Young  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

LEAH HOLLAND  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alphonzo Smith  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jaquita Turnage  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael Davis  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

MARK SELLARDS  |  First Impressions 
Rating:
5.0

Honestly, I’m really more than satisfied the way that I was treated with Ms. Nicole and Wille. Both of them were very patient with me. Once again, thank you!

MARIA MELENCIANO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Felicia Hill  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

mason Burrell  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Bernadette Adkins  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Alisha Council  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Julia Glading  |  First Impressions 
Rating:
4.0

Satisfied.

gardenia taylor  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ryan Lewis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ADEEL SIDDIQUI  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

keymonie page  |  Online Move In 
Rating:
2.0

When I seen the storage area I canceled my unit. I never moved my stuff in there dark not well lighting and looks very unkempt. Would not recommend this storage facility Then after I canceled the unit they are still trying to get paid. I never used the unit

Angel Liersemann  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CAROLYN DAUGHTRY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Linda Abdullah  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kelly Jackson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kanika Smith  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GWENDOLYN BELOTE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mira Robinson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

STEPHEN MONZ  |  Overall Experience 
Rating:
5.0

Both gentlemen was great with assisting me and professional and polite

Natasha Davis  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

MICHAEL PARKER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

HUWA EVANS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TINA MANN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

deanna Patrick  |  First Impressions 
Rating:
4.0

When do I get a final and full Accounting Statement on the auction of my personal items, which I happily, agreed to due my age and poor health. All I want it the truth. In this case, the truth is numbers, which are facts. Make known the information, so that others might know the truth as well. It has been written; let it be done.

JOHN STEGMAN  |  Overall Experience 
Rating:
1.0

This U-Haul group is insensitive, money grubbing, heartless and lack a true ethical moral compass.

Donnie Waters  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Karrington Jackson  |  Overall Experience 
Rating:
5.0

Everything went great. Just one issue. The account of my recent truck rental was deleted from the system.

STEPHEN MONZ  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brenda Pryor  |  First Impressions 
Rating:
5.0

Staff was friendly and helpful. Had answers to all of my questions.

Jeffrey Beall  |  Overall Experience 
Rating:
4.0

Upon opening my storage unit it appeared that it hadn't been rented recently. Not filty but it looked like it had been awhile since it had a cleaning . Unfortunately it needed a cleaning not filty but it needed attention. It is an outside unit so I expected it to need a little. Overall excellent experience with a friendly staff and great access and location.

ANTHONY HILL  |  First Impressions 
Rating:
5.0

Very Friendly And Professional I Love The Price Range

shurena Joyner  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shanelle C Needam  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shanelle C Needam  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

STEVEN BEHR  |  Overall Experience 
Rating:
4.0

Nicole is very understanding and easy to work with as well as the staff.

William Silvar  |  First Impressions 
Rating:
5.0

Not all of the safe were helpful, friendly, or be polite.

Samuel During  |  Overall Experience 
Rating:
5.0

Worth doing business with

Michael Bratten  |  Overall Experience 
Rating:
5.0

Everything was great

AUDLAIN DORESCA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

PAMELARENA RASHA  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

ERNEST HARMON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

amanda english  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PAMELARENA RASHA  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Daphne MCCOY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kim ennis  |  Overall Experience 
Rating:
1.0

It was dirty, not well kept, there was a dead mouse in our stuff and 2 of our TVS were stolen

Caroline Pley  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Erica Tracy  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JOHN MEEKINS  |  Overall Experience 
Rating:
5.0

Very friendly and worked well with customers.

NATHANIEL GILES  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Samer Armout  |  First Impressions 
Rating:
5.0

Question 4 response was for the most recent CSR interaction. However, not all of the reps with whom I conducted business with initially, warranted that score, because they were not friendly, and lacked good customer service skills. I was not acknowledged/greeted, when I entered the office. But I did to them what they neglected to do to me. I greeted them with a bright goodmorning and a smile. It had no effect on their demeanor anyway. Their score would below average and a "no" to question 4.

Linda Wilkins  |  Overall Experience 
Rating:
5.0

Very good we'll done they treat me very well that what count and matters to me

Roy Daniels  |  First Impressions 
Rating:
4.0

I had a great experience even when things did not go perfect. I got a unit that was still full, but the person at the office made sure it was cleaned fast. The guy that cleaned it was nice, fast, and he did a great job. Plus, I was compensated with a free month for the inconvenience.

Lynnette Darnell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Thomas Vaughan  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael Johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ashlee Pitts  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cymaine Banks  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ayisha Slaughter  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Oscar Padeway  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHAMIRROR RILEY  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Teresa Boswell  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Mary Foster  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHAMIRROR RILEY  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Randall McGeehan  |  First Impressions 
Rating:
5.0

Quick and great service

CAROLYN DAUGHTRY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ashley White  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christine Ashcraft  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

laretha payton  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Henry Hyman  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Ariel Brickhouse  |  Overall Experience 
Rating:
5.0

I was amazed and relieved by how simple and inexpensive Uhaul and the team at this facility made my move. They made every part of my move easy and stress free. Thank you!

Jennifer Rector  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ALFRED RUSSELL JR  |  First Impressions 
Rating:
3.0

Office hours can’t be convenient if there isn’t anyone there during the office hours.

Grace Steuart  |  Overall Experience 
Rating:
5.0

We had a great experience. Made reservations early and they had the truck and everything ready for us. The pick up and drop off went smoothly. We will consider U Haul again.

William Timmons  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Darrell Harris  |  First Impressions 
Rating:
5.0

Very clean... No evidence of rodents and bugs

Sherri Jackson  |  Overall Experience 
Rating:
5.0

Excellent service. The staff were friendly and helpful. The facility was clean and very accessible. While it was accessible to a major highway it felt very secure.

Kenneth Basile  |  Overall Experience 
Rating:
5.0

Everything worked out! Much appreciated!

James Holden  |  First Impressions 
Rating:
5.0

Awesome staff. I looked forward to seeing them every month. Ms. Brenda is the best. I will recommend this location.

Tiffany Wright  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

NICKETTA COSTON  |  Overall Experience 
Rating:
5.0

Efficient, very helpful and excellent problem solvers

Robert Freeman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shonta Horton  |  Overall Experience 
Rating:
5.0

I have been using this facility for four years my daughter is college here and we are from Philadelphia. I will say Brenda and her team had never failed us. They have helped and accommodated always. In my eyes they are who you call a team more so a family. Keep up the good that y’all bring forth. Thank you!!

rasheedah Francis  |  First Impressions 
Rating:
5.0

Thank you for letting me store my property from my move ......

Demetria Carr  |  Overall Experience 
Rating:
5.0

It made our moving much easier, thank you.

John Orth  |  Overall Experience 
Rating:
5.0

Only complaint I have is that, I didn't end up needing the storage for a whole month. It would have been nice to get some money back from that. But other than that staff were very very polite.

Christina Benson  |  Overall Experience 
Rating:
5.0

Lovely place never go to anyone else thanks Mrs Brenda

Princess Seeney  |  Overall Experience 
Rating:
5.0

Fast and efficient services

Jessica Thigpen  |  First Impressions 
Rating:
5.0

Excellent service! I am very grateful for this team, especially Brenda Cox.

Camila Fernandez  |  Overall Experience 
Rating:
5.0

Excellent and friendly service

PATRICIA CRISTIANI  |  First Impressions 
Rating:
3.0

Good but need more clarity if storage is not on same base as office

Ornelia Gillum  |  First Impressions 
Rating:
5.0

We will be contacting U-Haul in the future if we have additional moving and/or storage needs.

SCOTT KEASEY  |  Overall Experience 
Rating:
5.0

Great customer service. Will definitely recommend.

ISIDORE T WEEKS  |  First Impressions 
Rating:
5.0

Super helpful, helped correct a slew of issues from the first leg out of WI and made it easy on me, also water! Friendly and professional too! Thanks!

Jordan Alban  |  First Impressions 
Rating:
4.0

Thanks

Emilienne Marie  |  Overall Experience 
Rating:
1.0

Gave key that didn't unlock storage. had to wait over 2 hrs to get key to unlock correct storage

DeAnna Morton  |  First Impressions 
Rating:
3.0

Blocks are too rusty it's hard to put your lock in where you slide it the doors are Rusty

kenneth sanders  |  Overall Experience 
Rating:
5.0

I absolutely love Ms. Brenda and Cat

JOCELYN MORRIS-BYRD  |  Overall Experience 
Rating:
5.0

Most helpful peopla I've ever met. Fantastic staff!!

BRUCE SMITH  |  Overall Experience 
Rating:
5.0

The service was very professional. The General manager and her staff were always cooperative in assisting me. They also were friendly. I truly would recommend the usage of this facility to others.

TERRI DERRICKSON  |  Overall Experience 
Rating:
5.0

Just a great experience. A company run great and has everything you would need to make your move easier for you.

Sandy Benjerman  |  Reservation 
Rating:
4.0

Had a great experience renting from Uhaul of Salisbury. Staff was very helpful and accommodating. Would definitely use them again.

Kelly Schreck  |  Overall Experience 
Rating:
4.0

I had issues gaining entry on Sunday July 1st. My code did not work and the message on the screen said the area was closed. I was going to sweep out the empty unit. However the staff was very helpful.

JOSEPH BERNSTEIN  |  Overall Experience 
Rating:
5.0

if ineed a truck uhaul is the place.

Mary Barker  |  Overall Experience 
No reviews have been submitted for this location.

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