Customer Reviews for U-Haul Storage of Pearl

3,899 reviews

2203 Hwy 80 E   Pearl, MS 39208
(E Of Pearson, Half mile west of Post Office)

(601) 939-4770

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(601) 939-4770

2203 Hwy 80 E
Pearl, MS 39208
(E Of Pearson, Half mile west of Post Office)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Paul Harris 
Rating:
5.0

Customer did not leave a comment.

Ebonie Strickland 
Rating:
4.0

The equipment was clean but not maintained. Keep good tires on your trailers. Luckily the location had a second car transport trailer because the that I initially received had a very bad wear on it. Nevertheless, the young ladies there were super professional and friendly.

EDMUND ALLEN 
Rating:
4.0

Customer did not leave a comment.

Stacey Aycox 
Rating:
5.0

Great and fast service. Friendly staff.

Chris Ransom 
Rating:
5.0

Customer did not leave a comment.

Jimmy Jenkins 
Rating:
5.0

Customer did not leave a comment.

Merlyn Dungey 
Rating:
4.0

Nothing

Ashley Hill 
Rating:
5.0

Everything was wonderful!

Leno Holmes 
Rating:
1.0

Reservation was not right when to 3 different locations to find a truck and it took 3 hours to find a truck even with a confirmed reservation we were also supposed to get a 50 dollar credit for bringing a car dolly back to Vilonia also no one had one of those I think we still need the discount for all the trouble

Jimmy Sheffield 
Rating:
4.0

Customer did not leave a comment.

Gerald Jones 
Rating:
4.0

Customer did not leave a comment.

Dan McClendon 
Rating:
5.0

N/A

Silvester Tatum 
Rating:
5.0

The staff gets five stars for customer service!

Clifton Fears 
Rating:
5.0

Customer did not leave a comment.

Tim Meeks 
Rating:
4.0

Customer did not leave a comment.

larry thames 
Rating:
4.0

The young lady at this location was exceptional. We were in a rush and needed to hurry and it seemed like it all was slow (computers) she was friendly, calm, and took the situation into her own hands to make sure we got what we needed! She was knowledgeable and quick and got us going with smile on her face! She did a great job! Give her a raise!

JESSICA KNIGHT 
Rating:
4.0

Friendly staff

Judy Stuart 
Rating:
5.0

Service representatives were very helpful and respectful. They deserve a raise! I will be coming back here to use this U-Haul’s location and services in the future.

Russell Espiritu 
Rating:
4.0

Customer did not leave a comment.

Justin Jackson 
Rating:
5.0

More than one employee, on the weekend, would be an improvement. The lone attendant had folks lined up to rent equipment. I had to help her with some heavy lifting.

Henry Aiken 
Rating:
5.0

The lady that help me working so hard .she should get a raise. Working like a man

MARY HITT 
Rating:
1.0

Have your employees to be friendly and cordial and not be disrespectful. They don’t acknowledge you when you say hey, how are you? I had to repeat myself to get a yeah! No, your welcome just acting like zombies. Treat the customer like an inconvenience. And then one of them damaged my tire and rim and of course denied it. A horrible experience at this location.

Paul Jarreau 
Rating:
5.0

Ms.Kadijah is a wonderful store manager. She is the best. Her attitude and customer service is beyond excellent. I will always rent from this location only. The other stores staffs are not friendly at all like this location. If I could rate this store with a 100, I would. Thats just how much I love the staffs here at this location.

Chessica Wilson 
Rating:
4.0

Have employees place more importance on the overall cleanliness and safety of the vehicle inside / outside.Preventative maintenance and repairs should be addressed when vehicles are checked into shop.Items I experienced with my rental: (1) Headlights did not work properly and had to use high beams at all times (2) both rear tires only had 20 lbs. tire pressure when correct pressure is (80 lbs). Before I returned the truck both tires had deflated again to (20 lbs), Obviously had slow leaks. I personally aired up tires to proper inflation (3) The entire vehicle had not been washed in a while. I personally had to clean all windows. (4). I booked the truck two weeks ahead for a 4 day rental; however after I picking up the truck I was contacted via email saying it was to be returned in 4 hours. The customer service personnel said it was my mistake. After further discussion with her we were able to extend my rental properly. Our corporation has used this facility annually for many years, but we were very disappointed in the level of care and service regarding the safety of the vehicle indicating poor customer service and quality control.

WILLIAM MOORE 
Rating:
5.0

Customer did not leave a comment.

John Foster 
Rating:
5.0

Nothing. I was helped by two different associates and they were both great. Great job.

Amanda Criswell 
Rating:
4.0

The employees there aren’t very friendly and every time I would ask for help of need help it felt like I was inconveniencing them.

Kalena Garrett  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jordan Rimmer 
Rating:
5.0

This is the #1 Uhaul facility in the country for customer service HANDS DOWN! I had a one way auto transport to return and was rented as a local in Montgomery AL. The "Girls of Pearl" (hope you liked that) were tremendous in resolving the issue. I go out of my way to deal with this location and you should too or in time you'll find out you should have.

Tim Ausmus 
Rating:
5.0

I enjoyed driving the U-Haul for my move-in.

alexus white 
Rating:
5.0

The stores need more Transports and dollies.

cavin brown 
Rating:
1.0

The customer service at this location is terrible. Pickup was cancelled because we were late, even though we told them we were running late. Had to rebook the rental and lose two hours of rental. Then we we tried to return, there was no one working the counter. A line of people waited half an hour for someone to show up.

JACOB SIMS 
Rating:
4.0

Customer did not leave a comment.

Erik Davis  
Rating:
5.0

Customer did not leave a comment.

Cristian Bonilla 
Rating:
1.0

Customer service was horrible

Conesha Holiday 
Rating:
2.0

I had made a reservation with another location in Pearl, Ms 4494 US-80, but they said they did not have a 4x8 trailer, like i had reserved. This location, 2203 US 80 pearl, Ms 39208, was very dis-interested in helping me change the reservation from the original location. After prompting the attendant to call and cancel the other reservation, and telling her I needed blankets like the original reservation, she then forgot to add the blankets to the order and then had to run another charge for the blankets. She then directed me to pull around and said "The guy in the back will have it all ready for you to go" So he hooked up the trailer and we left. Once we got down the road about 10 minutes, I realized the blankets may not be in the trailer and so I called back and the original attendant said she forgot to get them for us. So we drove back 10 minutes and she got them out of the warehouse. Overall it was a very poor customer service and attitude. That may be why there is only a 2.6 Star review on Google. Once we called to turn the trailer in, we had an EXCELLENT experience with the online operator. She was great and very understanding and made up for the lack of professionalism at the two Pearl locations.

Steve Slay 
Rating:
5.0

Customer did not leave a comment.

Kenya Armstrong 
Rating:
3.0

Good

Stacey Aycox 
Rating:
3.0

Customer did not leave a comment.

Mary Mcdonald 
Rating:
5.0

Very helpful good customer service

Alicia Hill 
Rating:
5.0

Thank you very much for the great service. I look forward to renting another van.

James Davis 
Rating:
2.0

The change oil light was on. I had to request twice that someone come to the vehicle to answer a question about the vehicle. When returning the vehicle I couldn’t find anyone in the store. After several attempts of calling them I had to call on the phone to get someone to come into the shop. Rudeness when returning the vehicle.

Nancy Clarkson 
Rating:
5.0

This office made the rental process quick, easy and efficient. Would recommend to others.

Troy Baugh 
Rating:
5.0

Customer did not leave a comment.

Chessica Wilson 
Rating:
5.0

Customer did not leave a comment.

Thomas McWilliams 
Rating:
4.0

Customer did not leave a comment.

Tommy Danna 
Rating:
4.0

Customer did not leave a comment.

Catherine Wilson 
Rating:
3.0

The truck was terrible! I rented on a Monday and we had an ice storm the following day so we couldn’t use the rental pretty much at all that day in fear of the ice. We made 2 -3 trips the following day and had to bring it back a couple hours late because of weather. I received my bill and it’s more than what I was told it would be. From now on, I’ll rent from Penske or another more reputable company!

Corey Mitchell 
Rating:
5.0

Customer did not leave a comment.

CHARLES CRITTENDEN 
Rating:
5.0

Customer did not leave a comment.

Amy Randolph 
Rating:
3.0

The employees at this location made me feel like I was inconveniencing them by being there. It was a mistake to use this location, and I'll make sure that I don't use it again. I'll also be sure to tell other people that I know to use the better and more friendly location only five miles up the road.

Michael Turner 
Rating:
4.0

Customer did not leave a comment.

RICHARD SHORTIS 
Rating:
4.0

Customer did not leave a comment.

Dennis Thompson 
Rating:
1.0

The staff was completely confused about what equipment was available. We needed a one way rental to tow our car because it broke down, and they recommended we get a truck at one place and the car dolly at another place. They first said a 10 foot truck and trailer were available and then changed their mind and said they only had a 26 foot truck. The two stores would not communicate with each other and then it turned out we got the truck and trailer at the same store. It was completely inefficient, confusing, and cost us more because of the size of the truck. The communication was horrible.

Thomas Sanchez 
Rating:
5.0

Customer did not leave a comment.

Todd Puckett 
Rating:
5.0

Customer did not leave a comment.

David Boone 
Rating:
5.0

Everything was A OK...

Walter Morehead 
Rating:
4.0

Customer did not leave a comment.

Stacey Aycox 
Rating:
5.0

Customer did not leave a comment.

Mironda Cooper 
Rating:
5.0

Make sure the trucks are serviced properly

Devin Purvis 
Rating:
1.0

They put the wrong mileage down and charged me gpr oy. I know I put gas I'm truck when I brought back. But I know they miscalculated how much was originally in there. I am not happy. . They are not friendly. Will not be using this location. Again. There us another location. Not to far. They are polite and do not try to get over on customers. Unacceptable.

April Majors 
Rating:
5.0

Customer did not leave a comment.

Tracey Watson 
Rating:
4.0

Completely satisfactory

Jack Blasingame 
Rating:
5.0

Just pricey but worth it

Randi Ramirez Perez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michelle Cartmell 
Rating:
5.0

Customer did not leave a comment.

Robert Toombs 
Rating:
5.0

Everything was great

Leroy Lee 
Rating:
5.0

The young lady that helped me was fast and very professional.

Tracey Watson 
Rating:
5.0

Pick up was flawless!!! the car trailer was exactly what I needed and was in great shape, loading and unloading was easy, U-Haul even had a video on the internet to show how. Drop off was left open, after unloading I attempted to return the rental at the closest facility listed, and was there 1 hour 20 minutes before closing according to the listed info, and it was unattended, (Ii arrived @ 3:40PM), then the next closest was scheduled to close in 20 minutes (at 4PM), which was on the other side of town. When I called customer service for help they were very helpful, the customer service rep told me they showed a return to a different facility in a adjacent town, that was open until 7PM after that everything went fine. At pickup / drop off facilities and customer service, the were people were super nice and friendly and very helpful.

Peter Hasparitsch 
Rating:
4.0

In and out... Nice

Kenneth Roberts 
Rating:
5.0

As a Professional Moving Company, CHRISTIAN PACKERS, LOADERS & MOVERS I think you covered all the basic info. a customer needs to know. Great customer service I Michael Atkinson............Owner/Operator

Michael Atkinson 
Rating:
5.0

Customer did not leave a comment.

Neely Hill 
Rating:
3.0

Customer did not leave a comment.

Stacey Aycox 
Rating:
5.0

Great experience great customer service

Machell Davis 
Rating:
5.0

Customer did not leave a comment.

Monika Gross 
Rating:
4.0

Customer did not leave a comment.

Marc Grassel 
Rating:
5.0

Customer did not leave a comment.

Benjamin Clerk 
Rating:
5.0

Customer did not leave a comment.

KERMIT SNOW 
Rating:
5.0

Nothing! The black female employee was very nice and hilarious! The service was awesome!

lester davenport 
Rating:
3.0

I wanted to expect my total to be around 112.99$ however I was charged $161.16. As a single woman with 3 children that was a lot of difference. I wish I was told a closer total to reference when speaking with an agent.

Brittany Case 
Rating:
3.0

Customer did not leave a comment.

Robert Boyd 
Rating:
5.0

Customer did not leave a comment.

Wayne Stroupe 
Rating:
5.0

The van had cigarette ashes in the cupholder and had the smell of smoke. It took some Lysol wipes and spray to remove it. The back of the van was clean. Customer service was good. Had the van available when they said it would be. Overall was a good experience. Would use them again.

jodie adams 
Rating:
2.0

Customer did not leave a comment.

Martha Davis 
Rating:
5.0

Customer did not leave a comment.

James Kooyman 
Rating:
2.0

We waited 20 minutes to get trailer they hooked it up went down road a few blocks heard a thump stop they did not tighten the bolt that holds the ball almost came off. Dropping off the lady said she didn’t know how to unhook and not strong enough to operated the dolly had to do it myself. Had to wait 10 minutes for her to check in and didn’t give a reciept

William Bannister 
Rating:
5.0

Everything was great !

Shanekia Mcentee 
Rating:
5.0

Customer did not leave a comment.

Sandy Harrell 
Rating:
5.0

Customer did not leave a comment.

Scott Eddy 
Rating:
5.0

Customer did not leave a comment.

John Adcox 
Rating:
5.0

Can’t get no better they where awesome

KANESIVE WOODS 
Rating:
5.0

The lady that took care of me I wish I could find someone her to work n my office she was great with helping me

tony willis 
Rating:
1.0

It was infested with rats!!!!! Told employees several times nothing was ever done about it. Had to throw away a lot of stuff.

SHAWN WEST  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Antonio Allen 
Rating:
5.0

Customer did not leave a comment.

Damion Zanders 
Rating:
4.0

Customer did not leave a comment.

clint guidry 
Rating:
5.0

i would lower the mileage fee a little for in town moves. which is obviously not a location issue but its where the bulk of the fee comes in so a lot of people might find the advertised prices slightly misleading. it was higher than even i expected just because you go so many more miles than you think you will

Kirby Lee 
Rating:
3.0

The truck was really unsafe because it kept acting like it wanted to stall and the brakes need some maintenance. Not to mention putting so much money in the tank just to maintain 1/4 tank and I only went to North Jackson once and then back to Pearl. That was $30. Ridiculous!!!

Lisa Johnson 
Rating:
3.0

Customer did not leave a comment.

latonya miller 
Rating:
5.0

I have rented many uhauls in the past and this is by far the best location I’ve been to. Everyone was nice and helpful. It’s run very efficiently.

Maria Renfrow 
Rating:
1.0

Train the employees on how to be professional and be proficient in processing the rental. The trailer I rented had a severe vibration. Either the wheels and tires were out of balance or it had a wheel bearing going out.

Harry Gray 
Rating:
5.0

The front of the store was kinda messy and appeared unorganized. It was not enough to deter my decision to procure the rental, as the employees were friendly and accommodating.

Fawn Conerly 
Rating:
5.0

Customer did not leave a comment.

Nettie Scarbrough  |  Overall Experience 
Rating:
1.0

Customer service was rude. We were locked out of the building during office hours. No one in the office would assist us. The general manager stated I would get a refund. I was emailed several invoices showing my refund. Several days later, I have not seen my refund nor does anyone in the office answer the phone during normal business hours.

CHRISTY WEBB  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHRISTY WEBB  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

JuWan Parker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Valencia Burke  |  First Impressions 
Rating:
5.0

Just high priced I've never paid that much for a storage but I was in need asap so had to pay it and it was the only one y'all had left

Randi Ramirez Perez  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Kristy McCullough  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Joanne Haynes  |  Overall Experience 
Rating:
5.0

I had a very pleasurable experience storing with U-Haul. Ms. KaDejia, the manager at the Hwy 80, Pearl location, was a gem. She was professional, friendly, knowledgeable, and compassionate. U-Haul is lucky to have Ms. KaDejia!

PAULA PATTON  |  Overall Experience 
Rating:
1.0

This is by far the worst facility I have ever used anywhere. I lost several hundreds of dollars merchandise due to the lack of pest control. Rats chewed yp my furniture, urinated and dedicated on my furniture and clothes. Let's not forget the roaches and spiders that infested my belongings also. Would not recommend this facility to a homeless person to live. This place needs to be condemned.

William Parker  |  Overall Experience 
Rating:
1.0

You all had rat traps in the storage who in there right mind would want to put there stuff in a storage with holes and rat trap I will never go there anymore

Tequila Smith  |  First Impressions 
Rating:
5.0

Just a great job

EDNA GEESTON  |  Overall Experience 
Rating:
5.0

Was the cleanest facility I’ve ever used b for storage, I’ve used quite a few. Such a friendly welcoming staff!

Larry Bolden  |  Overall Experience 
Rating:
5.0

Excellent staff and extremely effective and patient.

Kristen Williams  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

DELMYUNTEZIA PITTMAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Toanecka Hill  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Deanna Mcgee  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Yvette Cameron  |  First Impressions 
Rating:
5.0

Y’all did a good job talking care of my stuff for years thanks

ALLEN CLINKSCALES  |  Overall Experience 
Rating:
5.0

If I ever Ned another storage unit I will use U Haul. No bugs or mice got into my units that I rented. I rented for more than 4 months.

Jean Cox  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rebecca Clancy  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Nettie Scarbrough  |  First Impressions 
Rating:
5.0

I honestly don't recall the young lady's name from yesterday 11/29/2022, when I checked out. But she is the sweetest person I've met here in MS. She knows of my situation and prayed for calm for me. God Bless her. I will Miss MS for a while, but as soon as my Fiancee returns from Iraq, I'll be back up here to be with him. Thank you all you have been fantastic. Brian Imes

Brian Imes  |  Overall Experience 
Rating:
5.0

Thr only thing I DO NOT like is when your employees talking to each other and see a customer walking in and won't stop talking to eacho other until they're finish their conversation. That is inappropriate. If it doesn't have anything to do with Uhaul or business matter, stop your conversation and take care of the customer.

Darrell Ward  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

TaMonica Mcneal  |  Overall Experience 
Rating:
1.0

Will never use this facility for anything!

Joshua White  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

CEDRIC WASHINGTON  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Justin Hawthorne  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Angel Robinson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JARED JONES  |  Overall Experience 
Rating:
2.0

The rats chewed up my washing machine hose’s and now I have to buy new ones and I don’t think that’s fair!

Tracey Graves  |  Overall Experience 
Rating:
5.0

Thank you! The usage of the store space served me well!!

Phillip Brown  |  Overall Experience 
Rating:
2.0

Access code did not work and had to postpone moving into storage for in the morning. Move to a different storage location for a bigger unit and could not enter the gate of that location. Workers were very nice and very helpful. This location seem to need a update on the systems

Quentine Gordon  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Roxanne Coulter  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Tina Hankins  |  Overall Experience 
Rating:
2.0

Never answering phone calls, standing inside building with nobody helping multiple times. Storage units were good, staff sucked.

Ben Stricklin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vickie Mcgee  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Grant Wilson  |  Overall Experience 
Rating:
3.0

The prior manager (andrea??), not new manager yelled at me one visit and I rarely accessed it. I think management changed.

Joseph Pace  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NANCY MARSHALL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tania Tasker  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Mariper Lopez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHIRLEY WASHINGTON  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Mariper Lopez  |  First Impressions 
Rating:
1.0

We have tried since May 12th to close out our a/c, we had a form to closing, but to call you had to hold over 20 min. we got mail and to my son. we finally had to go to the pearl office and get results

Billy Sears  |  Overall Experience 
Rating:
4.0

This storage space was easy to rent without any hassles. The unit was clean and spacious for the amount quoted. I would recommend UHaul to anyone for your storage and moving needs.

Raquel Barrett  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

LaSha Shofner  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Grace Hanna  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sheila Shaffer  |  Overall Experience 
Rating:
3.0

We used the storage units indoor and on the top and our furniture still got mold on it

Brittany Scott  |  Overall Experience 
Rating:
5.0

I was moving from Houston to MS. Your sales rep. Andrea showed me the convenience of registering and paying online. I felt the Usual pressure of moving diminish. All I had to do was drive and pick up my keys from my mover. I will always recommend Uhaul rental trucks and storage to any one looking to move. Thanks so much!

Willa Cooper  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Marcia DiAnn  |  Overall Experience 
Rating:
1.0

This company SOLD everything that my family had during a pandemic whereby I don't have a job and 6 dependents with $26 in my bank account. This company has no compassion for people who are going through hard times. COVID-19 is still going on and this company had a lien placed on all of my children's and our family belongings and SOLD them to the highest bidder during a pandemic? I am very displeased with this company's ethics :{

CHARLES STORKS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marcia DiAnn  |  First Impressions 
Rating:
3.0

Except that there is NO DOOR HANDLE to the storage facility, everything is great.

Gregor Kay  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOHN DANIELS  |  Overall Experience 
Rating:
2.0

Henry was rude and no help and when I conta t u hall no call back as of yet then I told siteasiteanager she took up for him

CHRISTOPHER SCOTT  |  Overall Experience 
Rating:
4.0

I had an issue with the truck itself. The brakes were bad. I almost had to accidents. I couldnt finish moving things due to the codition of the truck

Shavoka Kimes  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Robert Moore  |  Overall Experience 
Rating:
3.0

I was very satisfied with the people at the U-Haul location in pearl had no problem at all getting my storage reservation the staff at this location was very nice and helpful

Beckey Macoy  |  First Impressions 
Rating:
3.0

Thx

Ambra Smith  |  First Impressions 
Rating:
2.0

I was promised a 26 ft truck the night before the move i was called and told the only truck available was a 20 ft. I called around and couldn't find another company to fill my request. 630-267-9987

Russell Stetz  |  Overall Experience 
Rating:
5.0

Andrea and her staff were very helpful and attentive to my every need. Not only did they go out there way to make sure I was accommodated. Thay always did it with a smile.. great job

Malcolm Johns  |  Overall Experience 
Rating:
5.0

Great place to keep stuff in times of transition.

John Hedges  |  Overall Experience 
Rating:
5.0

Andrea was awesome !

karen seagraves  |  First Impressions 
Rating:
1.0

First tried to shorten my reservation time due to their issues Never had to give a contact name that they called to be the contact Manage and trainee argues two days in my presence

Tez Washington  |  Overall Experience 
Rating:
5.0

The lady that helped me was great

Angela Lay  |  First Impressions 
Rating:
5.0

I must say this was the best return/storage experience. The manager takes pride in her store and her worked are polite and professional!! The restrooms were clean and the property was spotless.!!!!

Dawn Brown  |  First Impressions 
Rating:
5.0

Personnel was professional and helpful

Tez Washington  |  First Impressions 
Rating:
5.0

Professional personnek

Tez Washington  |  First Impressions 
Rating:
2.0

The entire time we stored our things there, the air/heat wasn’t working. It’s suppose to be climate controlled. It wasn’t . They had called to get it fixed, but apparently nobody wanted to come fix it

Karen Watson  |  Overall Experience 
Rating:
5.0

The facility was very nice, the team members that helped us were great and truly cared about my needs. I appreciated the community tools for helping unload the truck.

Nicholas Kirschten  |  First Impressions 
Rating:
1.0

I had many issues with the now GM, Casey. She d handles herself in a unprofessional manner with customers, my storage had rat droppings, etc. UHAUL will just say she's new and let her continue as so.

Annette Woodard  |  Overall Experience 
Rating:
3.0

great customer service clean facility, great availability

MATOYA TAYLOR  |  Overall Experience 
Rating:
5.0

Renting was easy, quick and professional.

Dyssie Kahn  |  First Impressions 
Rating:
5.0

Great staff. She was helpful and understanding. U-Haul as a company. Never again

mike mccabe  |  First Impressions 
Rating:
5.0

C ould not have had any better service or help in any way.

HARVEY WASHINGTON  |  Overall Experience 
Rating:
1.0

The staff was not friendly at all. My mom was there on my behalf when my furniture was delivered and the worker was not friendly at all to her. I experience the same thing with other staff members.

bradford charleston  |  Overall Experience 
Rating:
3.0

The storage units themselves are fine, but the customer service at this location is the worst.

Amber Moore  |  Overall Experience 
Rating:
2.0

The staff reserved wrong size truck and wrong size storage unit,extra fees were not explained upfront.multiple late charges for PO delivery being late.Ceiling fell in,rats got in soiledmy furniture.

melissa ware  |  Overall Experience 
Rating:
4.0

Casey was very helpful.

heather gilreath  |  Overall Experience 
No reviews have been submitted for this location.

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