Customer Reviews for U-Haul Storage of North Vision Way

113 reviews

42202 N Vision Way   Phoenix, AZ 85086

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Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

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42202 N Vision Way
Phoenix, AZ 85086

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

lee rothschild  |  Overall Experience 
Rating:
5.0

I’ve already recommended the location to others. I like the property is more easily accessible than other storage facilities. Convenient and affordable for me.

Larry Adams-C&L Partners LLC  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mark Outeiral  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

mike halloran  |  Overall Experience 
Rating:
5.0

Manny was terrific

Martin Hampton  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Joseph Paglia  |  Overall Experience 
Rating:
5.0

Excellent facility and staff.

Michael Hiber  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Riley Mumford  |  Overall Experience 
Rating:
5.0

Bill and the team were great!

Kurtis Holsinger  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brock Danielson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lori Franklin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mike Peil  |  First Impressions 
Rating:
5.0

I have rented with uhaul for many years and the manager and staff have always gone out of their way to treat me wonderful… Bill and all his staff have been super …. Thank you guys for putting up with me !!! Times are difficult and what you have helped me with was wonderful !!!

Barbara Broich  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gary Truax  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

dave Anderson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHAEL MARTEL  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

benjamin montijo  |  Overall Experience 
Rating:
2.0

Repeat Veteran Customer... Great & affordable local service in Anthem. Service Rep contacted me at 1st Available RV size plug in covered slot 🇺🇲

Cornelius Settles  |  First Impressions 
Rating:
5.0

Everyone was very very helpful. I they were very pleasant and efficient.

Kimberly Haddy  |  Overall Experience 
Rating:
3.0

The manager bill is a great guy to bad U-Haul isn't as well run as he runs his store !! For storage you cant find a better place but for renting equipment ESPECIALLY trucks go Penske!!!

Dwayne Hayden  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROXANNE GUSTITIS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tim Crowley  |  Overall Experience 
Rating:
5.0

We’ve had a lot of experience with this specific location and have had nothing but a positive experience every time..

Mark Bernstein  |  First Impressions 
Rating:
5.0

Terrific RV storage. Never had any problems getting to it. Although rates went up each year, it was still cheaper than anywhere else near by. Highly recommend U-Haul Storage of North Vision Way for RVs.

Dave Shamblen  |  Overall Experience 
Rating:
3.0

Bill is a great manager you people should be grateful you have a fair and just person as him

Dwayne Hayden  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michele Gable  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Linda Edmonds  |  First Impressions 
Rating:
5.0

Very good experience 👍

Tim Crowley  |  First Impressions 
Rating:
3.0

Excellent in every aspect except power. Many customers including me are unable to keep house batteries charged due to the 2 hour power window available. 2 hours only boils the batteries.

Richard LaPorte  |  Overall Experience 
Rating:
5.0

Great experience for the two times I have used RV storage. In fact I intend to use it again fall 2023 and will continue to come back as a customer.

Mike Hiber  |  Overall Experience 
Rating:
5.0

Bill is a great manager keeps his promises

MARK KRENZ  |  First Impressions 
Rating:
5.0

Bays are not good for 45 foot RV and the plug in peer should be on 24/7 for battery tenders

Wendy Hollister  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karen Constant  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Rodney Porter  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carlos Hernandez  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Thomas Kleeman  |  Overall Experience 
Rating:
5.0

Thank you for everything, no problems at all and when there was a few your manager Bill was amazing. I would recommend this U-Haul storage facility to anybody. Great staff And a incredible general manager girl is incredible.

Scott Gibbons  |  Overall Experience 
Rating:
5.0

Only complaint is the problems we had with reliable electric service due to the complexity created with the individual timers. You might consider clearly labeling the timers/ panels so that users are not messing around with the wrong box.

JAMES GOULD  |  Overall Experience 
Rating:
5.0

Great facility! Everything worked! Very secure!

Robert Keller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Albert Larose  |  First Impressions 
Rating:
5.0

Great experience dealing with Mgr Bill and his staff.

Cordell Shaw  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert Henaff  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Sean McKibben  |  Overall Experience 
Rating:
5.0

Perfect

Frank Felix  |  Overall Experience 
Rating:
3.0

space was difficult to get into and the price going up made it not worth having

Jeff Lindsay  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Keith Krogh  |  First Impressions 
Rating:
5.0

Very professional and friendly.

Katharine Gray  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tyler Estes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sherry perguson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Reed Veralrud  |  Overall Experience 
Rating:
4.0

Fob didn’t work for gate access. Met another customer who used his fob to let us in and he said his 1st fob didn’t work either. When we returned our bad fob, the girl merely placed it in a container with the other fobs, meaning another person will sooner or later get the bad one again. Overall RV storage looked nice, would be nice if was swept out as a lot of grit was on the blacktop. Also drove around the block trying to find the office which was at another location from the storage units, but no one on phone mentioned that.

Allen Pancio  |  First Impressions 
Rating:
5.0

Great location, convenient clean and all around great storage lot especially with a covered spot with electric. Great price would definitely let my friends know. I would have continued storing my MH there but now have a home with an RV garage, sorry. Thanks again. The staff could not be more helpful and pleasant to work with. All around best RV and boat storage facility in the area.

steve perrotta  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joe Munoz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

devan melton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jose Naranjo  |  Overall Experience 
Rating:
5.0

Easy to work with. Check in, payment, and gate access easy, check out Process was easy!!

NICHOLAS GROENIG  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Beatriz Herrera  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SAAD GILIANA BOUDAGH  |  Overall Experience 
Rating:
5.0

The staff here is always great. Friendly and fast !!! Bill goes out of his way to help !!!!

Barbara Broich  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

John Giger  |  Overall Experience 
Rating:
5.0

Young lady at desk w a s polite and extremely helpful.

Frank Felix  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

George Kennard  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mikey Lochen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Darlene Lang  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Beatriz Herrera  |  First Impressions 
Rating:
5.0

very nice RV parking area.....

TERRY CRAIG  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tommy&Tawnia Lamanna  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Norm Little  |  Overall Experience 
Rating:
5.0

Excellent convenient facility with helpful and well trained staff!

ron cooper  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Walters  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mikey Lochen  |  First Impressions 
Rating:
5.0

Fantastic staff , fantastic place , fantastic overall rental experience

Don Church  |  Overall Experience 
Rating:
5.0

Kiersten was so quick. She moved the line along both times I went in. She helped me without a blink of an eye. I started my own business and if my business was not far from that location I would try and steal her from U-Haul. She is a keeper.

DIANNA BONIFARE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Peter Carbonaro  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Roger Carson  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Thomas Stilwell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Martice Berry  |  Overall Experience 
Rating:
5.0

I loved how friendly and helpful the staff was.

Christa Hymes  |  Overall Experience 
Rating:
5.0

Staff is great and the service can’t be beat. Location is convenient for me.

Edwin Thompson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gary Truax  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Valer Pascanu  |  Overall Experience 
Rating:
4.0

Overall had a good experience and storage unit was clean and secure. Only negative/frustrating thing is that there is no prorating of fees.

Jeff Seastrand  |  Overall Experience 
Rating:
5.0

Only left because a covered RV spot became available at a U-Haul location much closer to my residence.

MICHAEL RICHARDS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tina Marostica  |  Overall Experience 
Rating:
5.0

All the staff at the Anthem facility have been a pleasure to deal with - friendly and helpful

THOMAS BARNES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mike Graves  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Charles Rolland  |  First Impressions 
Rating:
5.0

convenient location easy access

steve perrotta  |  First Impressions 
Rating:
4.0

ALL ok

Valer Pascanu  |  First Impressions 
Rating:
5.0

Thankful for U-haul in Arizona... As a Veteran, U-haul really went above & beyond the call of duty providing excellent service & secure gated location.. Humbled by the experience, by far the best storage facility out West.. To the owner & entire staff, I salute you all... USAF ret. MSgt Doc Settles

Cornelius Settles  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Tommy&Tawnia Lamanna  |  First Impressions 
Rating:
5.0

Staff was great worked well with me and each other.

SHEILA MC CRACKIN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Edna McCaul  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Gregory  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bonnie King  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Frances Perkins 
Rating:
1.0

Customer did not leave a comment.

BETTE STOKES 
Rating:
5.0

Customer did not leave a comment.

Karl Schumacher  |  Overall Experience 
Rating:
1.0

I reserved a 15 x 30 x 16 last month, and confirmed again the day before going to fill out the paperwork. I was told that no such unit existed, and that there was long wait list. When I mentioned that I had reserved online a month previous, I was told that the online service was just a call center that would say "Yes" to anything. After waiting more than an hour and a half, I was told that I could be given three 10 x 15 units, but that I would have to pay extra. Otherwise, I would have to settle for two 10 x 15 units for the cost of the 15 x 30. When I told the Rep that meant I would have to get rid of some of my household good, he said that's the best he could do for me. Since I'm in the process of moving, I had no choice, and was forced to sign for two units. I called U-Haul.com and opened a CAF Case #2755040. I was assured a manager would call me immediately to help me resolve. I never received a call. We're very disappointed. I will actively discourage others from using this facility in the future.

DENNIS IRIZARRY  |  First Impressions 
Rating:
3.0

Everyone was friendly but the process took a long time. Just opening and closing the gates to see the facility was difficult.

Brock Grayson  |  First Impressions 
Rating:
5.0

Bill and everyone at this facility is so kind and so helpful I’ll be back more to come can’t thank you enough everybody was so polite and very helpful never had to wait thank you to your entire staff

Barbara Broich  |  Overall Experience 
Rating:
5.0

We have used this Uhaul throughout the years for many things and everyone has always been very friendly and helpful.

Sandra Harris  |  First Impressions 
Rating:
5.0

Kierstin Parker was very professional and excellent in helping us. You should be very proud of her. Ron Cooper

ron cooper  |  First Impressions 
Rating:
5.0

Very professional. Awesome help

Michael Mitchell  |  First Impressions 
Rating:
5.0

I continue to use Uhaul for their excellent customer service and vehicle rentals since their products are consistently and accurately maintained.

Elsa Oilar  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Mary Hornback  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRAD DEAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Corby  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Corby  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Bob Schulli  |  Overall Experience 
Rating:
4.0

So far everything has gone well.. Just unloaded today. Facility was clean and neat

Mary Hornback  |  First Impressions 
Rating:
5.0

We had a great experience, very nice, efficient staff. Everything went smoothly!!!!!!

Candace Hampton  |  First Impressions 
Rating:
5.0

Kiersten was extremely helpful and did a great job.

Karen Constant  |  First Impressions 
No reviews have been submitted for this location.

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