Customer Reviews for U-Haul Storage of North Dorchester

3,709 reviews

8222 Dorchester Rd   North Charleston, SC 29418
(Between Leisure Depot and Bosch)

(843) 552-3361

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(843) 552-3361

8222 Dorchester Rd
North Charleston, SC 29418
(Between Leisure Depot and Bosch)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Diana Garcia 
Rating:
5.0

Customer did not leave a comment.

mattie clark 
Rating:
4.0

Customer did not leave a comment.

April Hager 
Rating:
4.0

Correction, I moved out on March 12, 2024. Not March 22, 2024

HERMINE HAWKINS  |  Overall Experience 
Rating:
3.0

I had a great experience with my location. I was just disappointed with the fact that I had to change my location. My original location did not have the truck that I requested at the last minute so I had to change locations. Which is not their fault. I don’t fault them for that. I just wish I would have been given some sort of discount for the inconvenience.

Chanele Sylvester 
Rating:
3.0

Customer did not leave a comment.

Michael Collins 
Rating:
5.0

Everything went great I didn't see anything that needed to be changed from my experience

voston womble 
Rating:
5.0

Great location

Randy Nelson 
Rating:
5.0

Customer did not leave a comment.

luis morales 
Rating:
3.0

Had a storage unit with you guys for almost four and a half years y'all kept going up on your rate so that's why I terminated my storage unit with you guys

Jeffrey laycock  |  Overall Experience 
Rating:
5.0

Everythig was good

Fabian Bethea 
Rating:
5.0

Easy drop off & friendly staff. Looked like they had a large selection of rentals.

David Mattingly 
Rating:
5.0

Customer did not leave a comment.

Michael Nicholas 
Rating:
5.0

Bethany was very helpful and kind!

KRYSTAL NATHAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michelle Wurz 
Rating:
5.0

Customer did not leave a comment.

caroline Hewett 
Rating:
5.0

Customer did not leave a comment.

MARIAH LUCIEN  |  Online Move In 
Rating:
5.0

Easy to make reservations. Easy pick up. Polite staff. Good equipment.

William Henderson 
Rating:
5.0

Customer did not leave a comment.

Natasha Anglin 
Rating:
5.0

Customer did not leave a comment.

Jamie Stephens  |  Overall Experience 
Rating:
5.0

Everything arrived on time. Boxes even arrived at final uhaul destination early and not one thing was broken and all 5 of our boxes were packed floor to ceiling. Best deal out there for moving.

Neil Berzins 
Rating:
4.0

Customer did not leave a comment.

Chris Callahan 
Rating:
5.0

Rental was smooth and problem free.

Kenneth Wright 
Rating:
5.0

The girl at the desk was a killer! She got us hooked up and ready before I could even get my hitch on!

Andrew Vosler 
Rating:
3.0

Customer did not leave a comment.

Rachael Litaker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Pete Johnson 
Rating:
5.0

Customer did not leave a comment.

Samantha Smalls  |  First Impressions 
Rating:
3.0

Girl that works at the desk is insanely rude to the customers and other employees. Yelled at her co-worker right in front of us and then proceeded to get snippy with us about our online rental. Truck was okay, burning oil and looked like it had been in a few wrecks.

Denver Litaker 
Rating:
5.0

Customer did not leave a comment.

Tommy Teague 
Rating:
5.0

Great people. East service

Alexander Villalobos 
Rating:
1.0

The Uhaul experience in Illinois was great. The South Carolina experience was poor to worse than poor. I had a scheduled pick up for Saturday. March 2, 2024. I started calling on Friday, March 1 to get information on what time my containers would be delivered. Nobody could tell me the time. I was given answers from scheduling person comes in at 5 to delivery has been rescheduled to Monday to no drivers to Bethany telling me I could pick them up. I finally was connected to Miss Lakia. A G-d send. She coordinated with Ateam movers and was prepared to drive in from Savannah to pick up container. Miss Kakia deserves praise and a raise. She understands customer service and true problem solving: a skill your customer service people lack. Thank you Miss Lakia. I am forever grateful to you.

Miriam Jones 
Rating:
5.0

Great experience

Robert Meter 
Rating:
5.0

Customer did not leave a comment.

Griselle Rivera 
Rating:
5.0

Customer did not leave a comment.

Emily Graham 
Rating:
5.0

Customer did not leave a comment.

tyese funderburk  |  Overall Experience 
Rating:
5.0

OUTSTANDING customer service from Bethany and Mark

MIKE ELLEGOOD 
Rating:
5.0

Great Uhaul center. The young man that hooked the trailer to my truck was so polite and efficient ! A good employee for sure

JOE BREWER 
Rating:
5.0

Customer did not leave a comment.

kent stine 
Rating:
4.0

Customer did not leave a comment.

Arluther Key 
Rating:
5.0

Staff was exceptional and friendly. Awesome customer service.

Marci Thrasher 
Rating:
3.0

Thanks for convience

Kena Miller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paul Mansfield 
Rating:
4.0

Customer did not leave a comment.

Robert Miller 
Rating:
4.0

Customer did not leave a comment.

Bryon Spinler  |  Overall Experience 
Rating:
5.0

EXCELLENT Service, we drove 1 hour to this location and they did not disappoint thank you

kathy harkey 
Rating:
2.0

Customer did not leave a comment.

Amanda Burnell 
Rating:
5.0

Beverly and her team are awesome. They are friendly and customer service oriented. Focused on building relationships and helping the customer.

Rich Glickman 
Rating:
1.0

Customer service horrible never coming back even the Gm Isabella was rude as ever

MELISSA MYERS 
Rating:
4.0

Great customer service at counter. However need to make sure there is not standing water in the box. I had to clean/dry out before loading. I would expect a refund for my time I was delayed cleaning.

Michael Cantrell 
Rating:
5.0

Easiest process ever!!!

Brittany Davis 
Rating:
5.0

Excellent experience

John Hungerford 
Rating:
5.0

Customer did not leave a comment.

Ross Little 
Rating:
5.0

Customer did not leave a comment.

Jack Camilliere 
Rating:
5.0

Everything went great. No changes required.

Bryon Spinler 
Rating:
5.0

Very professional and a nice location.

Bobby Long 
Rating:
5.0

Customer did not leave a comment.

Rachael Litaker  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Teresa Stanley 
Rating:
5.0

Friendly and courteous staff, very helpful prompt service.

Michael Cohen 
Rating:
5.0

Customer did not leave a comment.

Marcia Robinson 
Rating:
4.0

Customer did not leave a comment.

Kyre Paige 
Rating:
5.0

Staff was great!

troy lebouf 
Rating:
5.0

Our truck was not ready day/time guaranteed. Had to pay movers compensation for driving to our location. Manager of Uhaul did deduct a day rate for the inconvenience. If there is an early morning pickup, recommend calling the person that is currently renting the truck to be sure they will be returning the truck by that 0800 deadline.

Annette Carlson 
Rating:
5.0

Customer did not leave a comment.

brittany baxter 
Rating:
4.0

Customer did not leave a comment.

Jessica Huston 
Rating:
2.0

Customer did not leave a comment.

Shikile Coles 
Rating:
5.0

Customer did not leave a comment.

Shawnta Milligan  |  First Impressions 
Rating:
5.0

We wanted the boxes to deliver but the truck broke down so it was delivered the next day. Uhaul did a good job reaching out to let us know

Thomas Black 
Rating:
5.0

The person that helped us was wonderful. Thanks for a smooth transition.

ANGELA GAST  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kristen Jenkinson 
Rating:
3.0

Customer did not leave a comment.

Chris Garcia 
Rating:
5.0

The staff was friendly and efficient.

James Christian Acree 
Rating:
5.0

Customer did not leave a comment.

Richard Colangelo 
Rating:
4.0

Customer did not leave a comment.

Ollie Pecha 
Rating:
5.0

I was impressed with the u-box service and would definitely recommend it. They provide plenty of furniture pads. The delivery was on schedule, and everything arrived intact.

Christian Estrada 
Rating:
3.0

Nothing to add.

kat blejski 
Rating:
5.0

Only issue I had was renters at times used all the carts to move in and out. I had to get my own dolly.

MARK IPPOLITO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JONATHAN JACKSON 
Rating:
5.0

I’ve been coming to this Location for 20 years plus. Each time I’ve rented a Truck it’s was awesome. Yes This is my Favorite Spot to rent a Truck and I will not go anywhere else. 100% Stars

zelda Coleman 
Rating:
5.0

Customer did not leave a comment.

Wilhelmena Brown  |  Overall Experience 
Rating:
4.0

Nothing at this time

ANTHONY YATES  |  Overall Experience 
Rating:
5.0

Great customer service and the attendant was very efficient!! I’ll definitely use them again in the future

Tim Simmons 
Rating:
5.0

Started the installation hitch process before the scheduled time. Love that they are super prompt! Thank you.

elizabeth robtussei 
Rating:
1.0

Customer service at this location is below par. I have used this location several times in the past without any problems. This current team needs training.

CLARENCE SMITH 
Rating:
5.0

Wonder,helpful and friendly employees.would definitely use them and recommend them to anyone.

BETTY JANSON 
Rating:
5.0

In and out in less than 20 minutes. Awesome

WILLIAM PILON  |  First Impressions 
Rating:
2.0

Vehicle was dirty, beat up, smelled of cigarettes and had noticed it only had 3/4 a tank when I had already drove off

Antonio Glorioso 
Rating:
4.0

There was no one at the Desk I waited for awhile no bell no buzzer had go to next side to get someone to come over and assist me

Ramsay Barrett 
Rating:
5.0

Customer did not leave a comment.

Erik deJesus 
Rating:
5.0

Customer service was great! The van itself was clean however it had an odor that was strong and air freshener did not help.

Ramona Edwards 
Rating:
5.0

Nothing, keep everything the same

HERMINE HAWKINS 
Rating:
5.0

Customer did not leave a comment.

Sara Spicer  |  Overall Experience 
Rating:
3.0

N/A

LUDOVINA SOUSA 
Rating:
5.0

Eric was amazing upon my return of the trailer. Great customer service!

REGINALD GODBOLT 
Rating:
5.0

Customer did not leave a comment.

HERMINE HAWKINS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marie Heeter  |  Overall Experience 
Rating:
5.0

Nothing

HERMINE HAWKINS 
Rating:
5.0

Customer did not leave a comment.

TERAYE DANIELS 
Rating:
5.0

From start to finish, this was a wonderful experience. Friendly helpful professional staff at both locations.

Alan Brookshire 
Rating:
5.0

I have rented from this location quite a bit for the past 2 years. Bethany is friendly, professional and efficient as they come. All of the personnel at this location are very friendly. Im usually in and out in just a few minutes.

Mathew Sarsfield 
Rating:
5.0

Very grateful for the amazing service received here. Thank you

Lana Milton 
Rating:
3.0

This location is good. I have an issue with uhauls "system" When I booked I chose a location less than a mile away and I booked atleast 2weeks ahead. My reservation was confirmed and then I received a text that my pick up location was 20miles away. I called and they got me a truck at a closer location. Still 12 miles away. If I book a reservation 2 weeks out at a specific location that specific truck should be delivered to that location. It's ridiculous that I pass 3 uhaul places on the way to the one I have to pick up at. Also the drop off location. I had a one way reservation. To drop at the closest uhaul to my destination cost $60 more than driving 10 miles out of my way to return at an alternate location. This make zero sense but I did it because it was cheaper. The truck was fine the people were nice. I just don't like the poorly planned logistics

Adam Coble 
Rating:
5.0

Customer did not leave a comment.

Melva Dobson 
Rating:
5.0

Customer did not leave a comment.

George Brannon 
Rating:
5.0

Customer did not leave a comment.

BARBARA BLACKWELL  |  First Impressions 
Rating:
5.0

Friendly and professional staff. Aaron helped me manuever out of the parking lot. Auto transport was easy to use and tow.

Tracy Miller 
Rating:
5.0

Customer did not leave a comment.

Rodney Crenshaw  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kenneth allen  |  Overall Experience 
Rating:
4.0

Out of the way location

Megan McCullough 
Rating:
5.0

Customer did not leave a comment.

Bernard Milligan  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John Hungerford 
Rating:
5.0

Customer did not leave a comment.

Tracy Hellams 
Rating:
5.0

Customer did not leave a comment.

Angela Felder  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Erica Hayes-Frederick 
Rating:
5.0

Customer did not leave a comment.

KRYSTAL NATHAN  |  First Impressions 
Rating:
1.0

Gave me a broken chain which didn't reach as far as it should making it unsafe. Then it was marked against me at the drop off location.

Charles knott 
Rating:
5.0

Hire more employees like Mark! He was friendly, professional and very thorough!

Terry Tyner 
Rating:
5.0

Honestly the pick up and drop off's were excellent locations and the staff was super helpful and it all was a great experience. I had set up movers at the first location and they were wonderful. We felt like the whole move could not have gone any better. And we were super anxious. My daughter and I had never moved a big truck from TX to SC and we were worried we would be broken down on the side of the highway. However, your truck was great and everyone involved in this move was spectacular at their jobs. Thank you !!

Brenda Piaskowski 
Rating:
5.0

An employee whose name was Michol (sp?) assisted me on my moving day. He went above and beyond in providing me with the best service I could have.

GWENDOLYN GILLENWATER  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

LAUREN CASTELLUCCI  |  Overall Experience 
Rating:
5.0

This U-Haul facility is the best I’ve ever seen. All of the staff was extremely helpful. The facility was clean every time I visited and the trucks and trailers were always in great condition. Will definitely recommend to anybody needing your services.

Glenn Stiles  |  Overall Experience 
Rating:
5.0

The best UHAUL EVER. Staff is amazing

DINA MORGAN 
Rating:
5.0

Customer did not leave a comment.

sandy Bourda jr 
Rating:
4.0

Customer did not leave a comment.

michael fetterolf 
Rating:
5.0

They made my return simple and easy.

scott read 
Rating:
5.0

Customer did not leave a comment.

jasmine joyner 
Rating:
5.0

Customer did not leave a comment.

Nathan W Williams 
Rating:
4.0

Customer did not leave a comment.

Jennifer Moon 
Rating:
5.0

Customer did not leave a comment.

tiffany ogwin 
Rating:
4.0

I had to extend by a day and gladly paid the 44 dollars charge. I called when I realized I was going to be returning at 5 pm instead of 4 pm and I was charged ANOTHER 34 dollar charge because it would be 1 hour later because I was caught behind a traffic jam. That sucks. So I was double charge for a day late. Everyone else about the rental was fine

Bentley Carter 
Rating:
5.0

Customer did not leave a comment.

flora shahban  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ALETIA ANCRUM  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Yuklin Sue Wing  |  Overall Experience 
Rating:
4.0

I would’ve given you an excellent rating until I found out that you only had one elevator. When the elevator went out of service, and the only other option was to walk 3 flights of steps to get my stuff, I was a bit disappointed.

David LeCain  |  Overall Experience 
Rating:
5.0

All of the staff member were very polite and helpful!

ERIC JONES  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Donald Blair  |  Overall Experience 
Rating:
5.0

Bethany is amazing! She has a youthful personality, friendly ,and knowledgeable! The others in the team are courteous and friendly and seem to enjoy their job! This is the only location I utilize for rentals!

Tracey Murray  |  Overall Experience 
Rating:
3.0

We had an incident with our lock in which we didn’t damage but it’s ok but either way was always very rude when assistance was needed. Training should definitely be required when serving customers.

Deandrea Bush  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Erica Crawford  |  Overall Experience 
Rating:
5.0

always great people - in person or over the phone. This time I avoided using the app, which made it so LESS stressful. I always have at least one issue when suing the app.

Ralph Swain  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

John Rattelsdorfer  |  Overall Experience 
Rating:
5.0

Helpful staff. Easy access to storage

MARK IPPOLITO  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

LEONARD METTS  |  Overall Experience 
Rating:
1.0

People didn't know what they were doing and attempted to over charged me

John Smalls  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Terrence Hudgen  |  Online Move In 
Rating:
5.0

I am very pleased with my Uhaul storage experience at the store across from Bosh. I used the storage near 526 and had a GodAweful Experience. That place is a dump and the management was horrible. Whenever I need a rental or a storage unit again it’s the store across from Bosh that I will use. My overall customer experience was amazing and that young lady Isabella is very well fit for her job.

Annabelle Adeware  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gwendolyn Jackson  |  Online Move In 
Rating:
4.0

Keep up the good work , Job Well Done. An Thinks Again.

Willis Mitchell  |  Overall Experience 
Rating:
5.0

Bethany is awesome!

Charles Sellers  |  Overall Experience 
Rating:
5.0

Best U-Haul facility ever

Ryan Carter  |  Overall Experience 
Rating:
5.0

Thanks your hospitality!!! Smooches

SHENEATHIA DAVIS  |  Overall Experience 
Rating:
1.0

I rated it poor because my locks were taken off and replaced with someone else’s locks there’s no telling if my things are stolen are not. I can see if they put another lock on the storage since I am due for payment but to just cut off my locks and have them replaced is crazy to me.

Ashley Felder  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rodney Crenshaw  |  First Impressions 
Rating:
5.0

Staff is very helpful and friendly.

joseph Tindall  |  First Impressions 
Rating:
5.0

The only issue was the bathroom in the office was in bad shape other then that everything else was great

Trusty Bolton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MIGUEL VILCHEZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charles Sellers  |  Online Move In 
Rating:
5.0

Bethany was very helpful and friendly! Will always use her location for all my uhaul needs!

SONJA LOCKETT  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Deborah Makowski  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

REESESHEMMA FRASIER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Timothy Burns  |  Overall Experience 
Rating:
2.0

Choose the facility site unseen and was immediately disappointed at how old and unkept it was in person compared to pictures. Trash, dirt, and furniture frequently littered the outside of units. After less than two mouth we found signs of droppings within unit so immediately moved to a newer more secure storage facilty which cost additional time and money. Also found the storage unit area not easily accessibe since you had to step outside vehicle to punch in code or swipe card to gain entry into gate.

Joy Capers  |  Overall Experience 
Rating:
5.0

Bethany was very knowledgeable and extremely helpful. What a great facility manager. I would highly recommend this facility.

Gregory Saunders  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RYAN HADDOCK  |  Overall Experience 
Rating:
3.0

unit leaked and caused water damage and mildew to accumulate along the bottom edge of several items touching the floor along the back of the unit. no recourse offered by management. at some point, the door was bent inward by someone else (probably by backing into it), thus making it very difficult to open.

trenton Quinney  |  Overall Experience 
Rating:
5.0

The climate controlled price for storage was reasonable and I was there for 5 months and they did not increase their rates. The staff is always super nice and there if you need them and the premises are well kept and clean. No complaints about this facility at all. Great experience with them!

Tracy Marsh  |  Overall Experience 
Rating:
5.0

Single staff person was professional, patient, and very knowledgeable! Although she was the only one on duty, she had an awesome attitude which made everyone waiting feel like we were appreciated.

robbie robinson  |  First Impressions 
Rating:
5.0

The staff here was absolutely amazing and very helpful.The facility was always clean and well kept.I would rent here again in the future

Slyvester Holmes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark Vann  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

ANDREA MILFORD  |  Overall Experience 
Rating:
1.0

I made reservations for a truck and 10x15 storage unit 4 days prior to my date. The man at the desk told me I had to put a card in file to reserve. I asked him did I need to pay now he said no you will pay when you pick the truck up. On the day of my reservations after my arrival I was told they didn’t have any more of the sizes that I made reservations for. The gut working front desk wasn’t knowledgeable about a lot nor helpful. The general manager was a little more helpful and apologized.

Collada McCall  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

AMY GRAMPUS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MAURICE DOCTOR  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David LeCain  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Sharon Capers  |  Overall Experience 
Rating:
5.0

Happy with your facility

HENRY SELLERS  |  First Impressions 
Rating:
5.0

The young lady that helped me at the facility was amazing ! I’m sure She needs a raise! :)

Emily Kelley  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

MARKEYA WILLIAMS  |  Overall Experience 
Rating:
5.0

The facility is great and well managed. Thanks!

Jeremy Newby  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jermaine Greene  |  Overall Experience 
Rating:
2.0

I thought by putting my furniture in there it would be safe. But when I went to get it out it was completely destroyed. I put in a claim but I lost a lot of items that meant a lot to me. I pay way to much each month to have nothing left. I would NEVER USE THEM AGAIN.

BARABARA AUSTIN  |  Overall Experience 
Rating:
4.0

The service by uhaul was excellent. However, the constant reminders to leave a review was undesirable. I would suggest allowing individuals to unsubscribe in the future.

MICHELLE CARSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William Cobb  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

JAMES DUVALL  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John Kennedy  |  Overall Experience 
Rating:
5.0

There were 2 hard working young ladies working that day. They were very professional, polite helpful and knowledgeable about what they were doing. YOU GO GIRLS!!!! KEEP UP THE GOOD WORK.

Olga Rodriguez  |  First Impressions 
Rating:
5.0

There was a bit of a mix up when I returned the truck,but the staff worked quickly and as a team to resolve the matter.It was greatly appreciated

Slyvester Holmes  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

danyel fontaine  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

EMMETTEJ MCCORMICK  |  Overall Experience 
Rating:
5.0

Nothing at this time

ANTHONY YATES  |  First Impressions 
Rating:
3.0

Staff was nice and friendly but there was a rodent issue with those outside units. I had throw away alot of my families stored belongings including a couple of mattresses for our beds do to Rats destroying it.

JERMAINE GARDNER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

teshima russell  |  Overall Experience 
Rating:
5.0

Thank you for every thing

MARCIA BROWN  |  Overall Experience 
Rating:
5.0

Very clean and comfortable storage units. If and when I have to move Im definitely renting at this location again.

Antonyo Trace  |  Overall Experience 
Rating:
1.0

My unit was not a climate control. However I didn’t expect an overwhelming intrusion of rodents and pine dirt dust and debris . I complained about the amount of pine dirt etc that was getting in the unit they claimed replaced . And the Rats Drippin OMG we’re big and disgusting. The rat ate through clothes boxes and chipped furniture etc

Juvonda Jackson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Quanday Guest  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Johnnie Edge  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Murtada Ali  |  Overall Experience 
Rating:
5.0

Always there to answer my questions and help me through my moving transition.

Velma Duenas  |  Overall Experience 
Rating:
5.0

The two people working at the facility could not have been more helpful. It was a great experience

JOHN PREMUS  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Robert Butler  |  Overall Experience 
Rating:
5.0

Store manager was great very helpful .

John Rattelsdorfer  |  First Impressions 
Rating:
3.0

I didn't get the 7nit I rented. Then I had to wait 30 days for a refund.

Toya Holmes  |  Online Move In 
Rating:
5.0

Very nice and clean facility.

Jeremy Newby  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Tauquincy Goodloe  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Lashae Washington  |  Online Move In 
Rating:
5.0

The milage the computer calculations were off

Kena Miller  |  First Impressions 
Rating:
5.0

Everyone one from Bethany on down were friendly and helpful!

steven palmer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sidney Ahl  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sara Ahl  |  Overall Experience 
Rating:
5.0

I’m very happy that I chose your U-Haul in North Charleston. Everybody was very helpful and I’m so happy thank you for being so helpful.

Frances Doctor  |  Overall Experience 
Rating:
5.0

Bethany was so helpful and informative. And fast! The whole process was fast and efficient. Made that part of my moving stress free!

LATOYA JOHNSON  |  Online Move In 
Rating:
5.0

The process was easy. Made moving my things very easy to do for it being my first time.

PARIS CONNOR  |  First Impressions 
Rating:
5.0

Isabella helped us and she was very much helpful.

Velma Duenas  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Altesa Jackson  |  Overall Experience 
Rating:
5.0

The general manager, Brittany is a gem! Top notch, pleasant, competent, and professional.

steven palmer  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jennifer Kuhns  |  Overall Experience 
Rating:
5.0

The staff was professional and accommodating

Lee Moultrie  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael Griffin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Yuklin Sue Wing  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David Dick  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MELISSA DOWELL  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Abraham Cortez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nataylia Pressley  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

julie Harris  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Denise LACKEY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Annet Simmons  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

April Brown  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Michael Davis  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Angie Valdez  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Alvin T Robinson  |  Overall Experience 
Rating:
1.0

All of my stuff ended up molding and nasty

Monet Capers  |  Overall Experience 
Rating:
3.0

My unit had hoes where water got in

KEITH BLACK  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kristopher Hill  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Bruhns  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ASHLEY DANIELLE GREEN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nichole Jordan  |  First Impressions 
Rating:
5.0

I’m so happy to be here. I feel like it’s a one stop shop. It has everything I need even a loading dock!

Joy Campbell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kristopher Hill  |  First Impressions 
Rating:
5.0

My entire experience with this facility was great.

David Brown  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Vera Campbell  |  Overall Experience 
Rating:
5.0

Well maintained facility Workers are pleasant and helpful. They clearly seem to appreciate working for uhaul

Michael Enders  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LUIS DEASSIS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

PIERRE SMALLS  |  Overall Experience 
Rating:
2.0

My furniture, clothes, shoes, curtains beddings, appliances, books and pictures were damaged while in the storage container. When I inquired of the staff for instructions of how to handle the claims they were not much help and now I’m finding out that the instructions Bethany and another male staff to take pictures and throw away the damaged clothes and other items may not be right and may cause me not to be able to recuperate a great deal of my loss. No I won’t send my worst enemy to the place where my stuff was damaged, the unit was overrun by spiders and spider web and the staff are not knowledgeable of every process…worst of all when I asked about my contract number so I could do the claim form, they put me on hold and never came back…thankfully the number was on a message correspondence I received from them

Octavia Mccants  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alvin T Robinson  |  First Impressions 
Rating:
5.0

This was my first experience and I must say it was not expecting to pay over $100! Wow times has changed along with the economy I guess. Nonetheless the service was great! I will be doing business with you again in the future. Thx

Lenora Brown  |  Overall Experience 
Rating:
5.0

Employee's gave outstanding service. Very professional, friendly and giave information upon request while there. Thanks for the kind services!

Yvonne Jefferson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Flora Shahbin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

AUTUMN SMITH  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Frank Luvisi  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tiffany Miles  |  Online Move In 
Rating:
5.0

Bethany is very professional and helpful

DEBORAH CAREW  |  First Impressions 
Rating:
5.0

Very helpful. Even when I change dates. They accommodate for me. Thanks U-Haul for all you have done for me.

Nora Schmidt  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ASHLEY Felder  |  First Impressions 
Rating:
5.0

Friendly and helpful staff. Clean and easy access with smooth moving carts. One aspect I noticed is wide hallways to navigate to you storage unit.

MARK IPPOLITO  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Aja Salley  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

christopher rose  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DELORIS WASHINGTON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jermaine Greene  |  First Impressions 
Rating:
5.0

Easy, no problem moving in

MATTHEW PRIDGEN  |  First Impressions 
Rating:
4.0

I will always use U-Haul for my moving and storage.

MARY GANTT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

VALERIE WEBSTER  |  First Impressions 
Rating:
5.0

Great customer service

Aja Salley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Terry Stratton  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Emil Popko  |  Overall Experience 
Rating:
5.0

Staff was very friendly and helpful.

Kent Ballough  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BROOKE CREEKMORE  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

ASSEGAHEGNE ADAMU  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ELISA ROBERTSON  |  Overall Experience 
Rating:
5.0

Great service and welcoming staff

Erica Shaw  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shelton Desaussure  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Jeremy Trotter  |  Overall Experience 
Rating:
2.0

Online it stated this was climate control and had a gate. Once arriving at storage facility, there was no gate nor any climate control storage available. Will be moving to a new location soon.

Adam Hollifield  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Emil Popko  |  First Impressions 
Rating:
5.0

The facility was outstanding.

WILLIAM MATHIS  |  Overall Experience 
Rating:
4.0

Due to construction and expansion the access controls were not in place for some time. Nothing negative occurred to my unit, but just not a secured site. I also had some minor water intrusion at one point during my use.

Richard Oxner  |  Overall Experience 
Rating:
4.0

Will be a great facility once construction is complete.

Melvin Rutledge  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Melvin Rutledge  |  First Impressions 
Rating:
5.0

I rented a 26' truck from this facility and verified the day before that the reservation was active. When I arrived the day of my move, the staff could only offer a 20' truck. While inconvenient, Bethany authorized a discount for the additional trips I was required to make as a result of not having the needed vehicle.

jeri Jones  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

christopher rose  |  First Impressions 
Rating:
1.0

The entrance and exit is congested by uhauls that could be moved to a big empty lot beside the facility. You have to wait a waste gas while trying to enter because some else is trying to exit. The are uhauls stored in the driving space in the storage area. I rented a 26 foot truck and had maneuver around them I also had to go out on the main road and come back into the storage area because the entrance was blocked. So the gas I had just put in for the return was being wasted because of the inconvenience. I want be putting in any more gas and I don't expect to be charged and I expect a full return of my deposit. I will be calling the corporate office with a serious complaint because from the start they messed up my reservation. Calls are recorded for quality and I'm always very specific. Your staff in person are so involved with their cell phones and can't pay better attention to the customer in front of them and I'm certain the same thing is going on with the phone conversation and this is why orders are not taken properly. For me this is not the first time.

Thomasina Thorne  |  First Impressions 
Rating:
5.0

I would come back always and tell my family to check you out.I’m very happy 😊 I Mrs smalls

synovia smalls  |  First Impressions 
Rating:
4.0

Not happy about receiving late notices when I have cleaned out the unit..But the office people are doing a great job of helping when they can..

BARBARA CARROLL  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

BRADLEY HUDSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DEXTER HALL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

HERMINE HAWKINS  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Jared Anderson  |  Overall Experience 
Rating:
1.0

UHaul pushed my drop-off date a few days due to the hurricane. They neglected to also push my storage reservation, and I was informed by Andrew McCain that I had no reservation, and that I was supposed to be at the UHaul at 4788 Dorcester Road. He was confused, as that is where I was supposed to drop off my trailer the following morning at 7 AM. Mr. McCain could not tell me if any units were available, and I had to call the main UHaul number, make a new reservation, and only then would Mr. McCain set me up in the system. He was very quiet and seemed very confused for most of our interaction. I had been informed by UHaul that I had access to my unit until 10 PM, but Mr. McCain informed me that my access was shut off at 5:00 PM due to construction. This was at 4:35 PM. I asked if I could unload my trailer, and he coldly said "I can't allow you to do that, sir." Seeing as my access to my unit would be limited to office hours for the indeterminate future, I said "You know what? Cancel my reservation." He said "Okay, you can go sir." I called UHaul again and made a reservation at another storage location, and when I went there the next day, they had no record of a reservation. So I went to CubeSmart. A free month of storage with UHaul is not worth the hassel.

DAVID PROVENCHER  |  Overall Experience 
Rating:
5.0

The U Haul personnel was friendly and helpful, also access to storage was adequate.

First Deliverence Power and Victory Church  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Justin Bullock  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

shana maxwell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Traci Briggs  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David Dick  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Annet Simmons  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mary Hornett  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Annalisa Warinner  |  Overall Experience 
Rating:
1.0

I told to clean my unit before I leave but they didn't provide nowhere to put your garbage and any furniture, etc that you don't want. So l stacked and put the trash in trash bags and got a called the next day saying I will be charged $200 because the picked up the items I left stacked. I told them you didn't have a dumpster to put it into. And they hang up on me

Darryl Frazier  |  Overall Experience 
Rating:
1.0

I had a reservation to pick up a u box and they didn't have one available. I want my 50.00!!!

Jaffar Green  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jared Anderson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John Griswold  |  Online Move In 
Rating:
5.0

Helpful staff, clean easy access storage. Thanks!

James Burch  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Campbell  |  First Impressions 
Rating:
5.0

Great to deal with! The manager Bethany knows her stuff and oversees that her employees do too! The team provides excellent service

TIFFANY PACETTI  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DENISE LLOYD  |  First Impressions 
Rating:
5.0

Very friendly and helpful

sandra hawkins  |  First Impressions 
Rating:
5.0

Customer service was great got me a deal on truck but still very expensive only complaint

chad Dynski  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Container Maintenance Corp.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Esha Nelson  |  Overall Experience 
Rating:
5.0

Bethany was great and very helpful even though she had an irate customer before she waiting on me she handled them with respect and helped them but they just didn't want to hear it she handled it very well

Tina Repique  |  First Impressions 
Rating:
4.0

There was an issue in communication…that could possibly affect finances. When it was brought to the managers attention… she handled it professionally and proficiently…and with a smile. She extended apologies. I am grateful for the interaction.

MONIQUE GREEN  |  Overall Experience 
Rating:
3.0

Only problem. I never got a code to enter into the storage area. Had to wait until office was open to get them to buzz me in...

LaMarcus Hibbitt  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marquita Render  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

CLAYTON HEINEMAN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dan Newcomer  |  First Impressions 
Rating:
5.0

Bethany was very helpful and professional. She came out to show where to park rentals and answered all questions. She had my request for storage ready and I was done very quickly. A+ customer service. I will be back when my new place is ready to move into. Thank you, Tom from MN

THOMAS GOGGIN  |  First Impressions 
Rating:
1.0

All of my stuff was ruined. Everything was water damaged. Worst place I’ve ever had storage anywhere

Kristen Carmon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shannon drake  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

darlene green  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

cheryl gordon  |  First Impressions 
Rating:
5.0

Think for everything you have done for me

clyde wright  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lauren Vazquez  |  First Impressions 
Rating:
5.0

Great service.

BOSTON FENTON  |  Overall Experience 
Rating:
5.0

Beth was a great help

Joseph Dispenza  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

hattie rambert  |  Overall Experience 
Rating:
5.0

Bethany was so friendly and nice she went above and beyond to help me get my storage needs met. She is a big asset to this company and a star when it comes to customer service.

Jonathan Davidson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

SHEVRONMONKENITE SLAYTON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert Jackson  |  Overall Experience 
Rating:
5.0

Bethany Phillips is outstanding employee she has a great attitude and is very friendly. She was a breath of fresh air on a busy and hard day of moving.

Jonathan Davidson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

WILLIAM BENTLEY  |  Overall Experience 
Rating:
5.0

Bethany was extremely helpful and kind. She will be successful at whatever she decides to do.

Timothy Manning  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

tenesha stevens  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard Turkoly  |  Overall Experience 
Rating:
5.0

Great overall moving experience.

Gary Kotas  |  Online Move In 
Rating:
5.0

Another great visit with the U-Haul team at 8222 Dorchester Rd

GREG CHAMBERS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

guevara romero  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LaMarcus Hibbitt  |  First Impressions 
Rating:
5.0

Lock was not in unit I had to go back and pick it up but other than that it was great

Gloria Butler  |  Online Move In 
Rating:
5.0

The entire U Haul team, and especially the manager Bethany, were great and extremely accommodating and willing to assist with all of my moving needs. I believe that is extremely important to those that are either moving long distance, like me and my family from Michigan to the Charleston SC area, around 1000 miles, or even short distance because your personal belongings are important.

GREG CHAMBERS  |  Overall Experience 
Rating:
5.0

The entire U Haul team, and especially the manager Bethany, were great and extremely accommodating and willing to assist with all of my moving needs. I believe that is extremely important to those that are either moving long distance, like me and my family from Michigan to the Charleston SC area, around 1000 miles, or even short distance because your personal belongings are important.

GREG CHAMBERS  |  First Impressions 
Rating:
4.0

We need to find a way to to control dust

Wanda Gadsden  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

katrina mack  |  First Impressions 
Rating:
5.0

Chris took great care of us. We had actually arranged to drop off our trailer and rented a 10x10 storage locker at the other Dorchester UHaul location but on arrival they did not have storage facility available so they referred us to this location. I believe that UHaul Corp. needs to update their computer system so that online reservations match real time availability of units. Despite the set back, Chris did a good job.

Rod Hampton  |  First Impressions 
Rating:
5.0

Great Customer Service

Davina Simmons  |  First Impressions 
Rating:
5.0

I can't say enough good things about the service I received from the general manager Bethany. Aftera long, stressful day of driving she was courteous to let us leave the truck there while we unhitch our car and go to our hotel and come back the next day to unload into storage and return everything. That was a life saver. Thank you.

Delvin Gomez  |  First Impressions 
Rating:
1.0

Someone needs to call me I was assured I would be notified before an auction and I was not my number 843-607-2704 my understanding is the manager has left the location just after my unit was sold and I’m wondering if she had something to do with it being she was a part of it being the U-Haul truck when I was taken From Hanahan because of an incident that happened in the truck got shut up I would appreciate it if someone would call me or do I need to go ahead and contact a lawyer thank you

Ronald Driggers  |  Overall Experience 
Rating:
5.0

Thank you again for saving us the drive to the other location, and waiting for us to get gas!

Michael Aragon  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Corey Robinson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cora Frayer  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Lucas Renault  |  Overall Experience 
Rating:
5.0

Great customer service and help at all time I need it

MARITZA CORDERO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

REX JONES  |  First Impressions 
Rating:
4.0

sorry I know prices in the Charleston area are insane , not of your fault but too exspensive

TORTORELLA MASONRY  |  Overall Experience 
Rating:
2.0

It was ok, they don’t follow policy. I will not have my things here again if I had to decide on another storage. Front desk is rude.

Kiara Jenkins  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

THOMAS ROSS  |  Overall Experience 
Rating:
1.0

Brittany who I guess is one of the general managers was rude and getting smart making slick remarks. Very unprofessional. It was clear she had no idea what she was doing!!! Will never recommend her place of business to anybody. She needs to be fired.

Carl Geilfuss  |  Overall Experience 
Rating:
4.0

would of been nice to drop truck there & not drive 5 miles down the road to drop off at another location.

REX JONES  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

THOMAS ROSS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GLENN GOODWIN  |  Overall Experience 
Rating:
2.0

Major issue, my unit was emptied out saturday the 31st, i was out of town and tried calling and never got thru so I sent 2 emails, I saw Monday where november payment was deducted from my bank account I went straight to the office and tried to resolve this but was told I was supposed to turn in my access card, this is the 3rd time renting from this facility and never had to turn in these cards after leaving, I asked to have the charge reversed or give me a new card and I will use the unit for the rest of yhe month, I was told by the "manager"{who needs some serious customer service training}she would have to call her manager, I went by today and was once again told by this person that she would have to call corporate so I told her lets call but she was busy, so now I have paid for a unit that I cannot use and this is 100% un-acceptable and need this issue resolved, there seems to be a continuing change of "management" and this person needs training, my phone no is 843-345-3654, I need an answer

David Jones  |  Overall Experience 
Rating:
5.0

The staff was super helpful and friendly.

counstell dawson  |  First Impressions 
Rating:
3.0

Facility WAS suitable for my needs ( I am a contractor and used it as a place to store equipment and supplies). It is no longer a value to me. I started about 15 years ago under Stars & Stripes and over the years saw no changes in the product/service I received. I did, however, see a price increase of over 65%. Have a great day.

THOMPSON ELECTRIC  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Alvin Dickinson  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Angela Witcraft  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ALLENETTE JONES  |  First Impressions 
Rating:
1.0

I tried to call, was put on hold for 30 minutes. NO ONE EVER ANSWERED!!! Staff is rude. I was very sick with the corona virus and missed making my payment. I was told they would void my late fee. Then I find out you have two late fees. Only one was voided. Prices are ridiculously HIGH!!!!!! I will never get a storage unit with u-haul again. I will tell anyone asking about u-haul not to either.

Darlene Dickinson  |  Overall Experience 
Rating:
5.0

Thank you for helping me in a time of need! You were there...

Michael Wease  |  Overall Experience 
Rating:
5.0

Very nice manager and staff!! 5 star!!

Luis Chaparro  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

cyprian Byron  |  First Impressions 
Rating:
2.0

We had our storage unit for 10 years and really had no issues until the past year. The management decided to allow storage of RVs, cars, and trailers onsite. This decision made it dangerous for a tenant to access their unit due to the fact that they would have to park in the roadway while onsite. I found it very frustrating when there was limited access to the building that our storage unit was located in. U-Haul should not allow this practice until such time that have the room to safely do so.

PAUL SLOSAR  |  Overall Experience 
Rating:
1.0

See my Google review!

BRIAN BERRY  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

YOLANDA PALMER  |  Overall Experience 
Rating:
5.0

I’ll always do business with Uhaul. I’m a customer for life. Thank You for such wonderful experience!!!!

Shanequa Scott  |  Overall Experience 
Rating:
5.0

Extremely courteous, sincerely welcoming staff. Exceptionally clean bathroom, 24- hour access, and Wifi access distinguish this facility from most others in delivering a more complete & productive user experience.

David paggi  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JEFFREY BANNON  |  Overall Experience 
Rating:
1.0

The workers have bad attitudes with your customers. If I needed to rent a storage unit again it will not be the company. Some of my belongings are damaged with mold or water damage! If your staff at that facility did their job and checked from damage to the unit I'm sure my things wouldn't be water or moisture damaged. I'm thinking of asking a lawyer about this situation! Your staff, your safe and secure facility is below a poor rating. This says talk to your staff first to resolve any issues, well I would if they weren't so disrespectful and rude.

Ericka Perez  |  Overall Experience 
Rating:
1.0

I WOULD NOT RECOMMEND U-HAUL TO ANYONE, MY FURNITURE GOT DAMAGED DUE TO A LEAK IN THE UNIT, THEY REFUSED TO PAY ME FOR MY ITEMS, KNOWING IT WAS THEIR FAULTY RENTAL UNIT, NO, I DIDN'T TAKE OUT THE INSURANCE, IT WAS NEVER MENTIONED TO ME, SHE ASKED ME TO SIGN & INITIAL THE FORM, I SHOULD'VE READ BEFORE I SIGNED, MY (MISTAKE) BUT THEY SHOULD'VE OFFERED ME SOMETHING.. THEY ARE HORRIBLE PEOPLE TO DEAL WITH, THEY HAVE NO COMPASSION, I AM RECENTLY WIDOWED AND NEEDED MY FURNITURE REPLACED, I STILL DON'T HAVE ANY, I CAN'T AFFORD TO PURCHASE NEW FURNITURE, I FEEL IT WAS THEIR NEGLIGENCE NOT MINE, AND WHAT HURTS ME THE MOST, THEY EVEN CONFIRMED THE UNIT HAD A LEAK.. SO SAD, TERRIBLE WAY TO TREAT AN OLD LADY ON A SOCIAL SECURITY CHECK...WHY WON'T THEY COMPENSATE ME??????

Betty Smith  |  Overall Experience 
Rating:
1.0

We lost our thing threw rain coming in and bug and rats. Was only paid small amoutbut

Kenneth Broderick  |  Overall Experience 
Rating:
4.0

Manager is willing to help out in any way she can. Friendly staff.

Erica Smith  |  Overall Experience 
Rating:
2.0

Everything in my unit was flooded and molded 100 year old table RUINED as well as all my clothing and pictures ....and there were bugs in my unit!!! I’m await a phone call from the GM

Brandon Mclaughlin  |  Overall Experience 
Rating:
5.0

The staff was courteous and accommodating and knowledgeable. They made my rental and drop-off easy even with a change of plans.

Jennifer Pennington  |  First Impressions 
Rating:
5.0

Great customer service

jasmanie porter  |  Overall Experience 
Rating:
5.0

Great customer service

BENJAMIN DEROSIA  |  First Impressions 
Rating:
5.0

Excellent service with ample space & friendly staff

Delia Johnson  |  Overall Experience 
Rating:
5.0

Ashley was OUTSTANDING! Her customer service was amazing and I appreciate her professionalism!

shana maxwell  |  Overall Experience 
Rating:
5.0

They were very helpful,

Delia Johnson  |  First Impressions 
Rating:
5.0

Above and beyond. Very caring. The whole staff was very courteous and customer oriented.

Al Chapa  |  First Impressions 
Rating:
5.0

Ashley, Steven and Portia were FANTASTIC!!

mark hoch  |  Overall Experience 
Rating:
5.0

Quick and respectful service was in out happy and content.

Omar Anderson  |  First Impressions 
Rating:
5.0

The staff went above and beyond. Helped us when we couldn't find our card to get in..

Christina Stoddard  |  Overall Experience 
Rating:
5.0

The whole staff were very professional and helped me immensely by getting me the one-way move free storage unit. They have an energetic crew and they take care of you with a good attitude.

BERNARD REYNOLDS  |  First Impressions 
Rating:
5.0

Great people working here!

Anitra Pierce  |  First Impressions 
Rating:
5.0

After losing a spouse, losing a sister and subsequently losing a home and then a huge misunderstanding later, UHaul really stepped up and helped me through this awful time to get everything situated.

Danielle Sundby  |  First Impressions 
Rating:
4.0

I have had little experience with storage units. They was very nice and helpful. The only drawback that I had was the location was very busy and crowded to enter and exit the facilities

wayne denlinger  |  Overall Experience 
Rating:
5.0

We picked the truck up out of state for a one way trip back. They were very nice and it only took a few minutes. We got back unloaded the stuff into a small storage unit and we were done. smooth move.

Christina Stoddard  |  First Impressions 
Rating:
5.0

We really appreciate Kayla, she was so nice and kind and has a great personality, she's a lovely lady, thank you so much Kayla and U Haul

Brian McDaniel  |  First Impressions 
Rating:
5.0

Very polite and curdious. Friendly hard working people.

Nancy Kratz  |  First Impressions 
Rating:
3.0

100%

ADAWNYA MACK  |  Overall Experience 
Rating:
5.0

They were great.

Angela Carter  |  First Impressions 
Rating:
5.0

Kind and personable staff.

ALEX BRITT  |  Overall Experience 
Rating:
5.0

Everone was absolutely accomodating for the short time we were there

Colette Auenson  |  Overall Experience 
Rating:
5.0

Thank you very much for experience.

Ronald Rumph  |  Overall Experience 
Rating:
5.0

Very professional. Thanks

Ramsey Derrick  |  Overall Experience 
Rating:
5.0

Great group and excellent customer service!

Jean Rebecca  |  Overall Experience 
Rating:
3.0

The staff here was simply amazing especially Porsha. We had some hiccups with the deposit refund but she handled it professionally and efficiently making sure we didn’t walk away upset or empty handed

Mariah Mainiero  |  First Impressions 
Rating:
4.0

It's all good

Liola Crockett  |  First Impressions 
Rating:
5.0

Area was clean and the people were more than helpful. Only "complaint" is that when I returned to my storage, there were lizards, spiders, and toads inside. Ultimately, no harm, no foul.

Zachary Rossi  |  Overall Experience 
Rating:
5.0

Every person who works here, who I met, was extremely helpful, and each person seemed genuinely concerned that I have the best self-storage experience possible. Really great!

Mark McDonald  |  Reservation 
Rating:
5.0

My answer to the questions above says it all.

JOHN RIDGEWAY  |  Overall Experience 
Rating:
5.0

Very pleased. Thank you

Donna Spivey  |  Overall Experience 
Rating:
4.0

My experience was good.

kristy jovanelly  |  Overall Experience 
Rating:
2.0

Had to run around to get checked in. Unit was locked had to go and get keys to unlock. Took alot of time when I secured everything before arriving

REGAN BROWN  |  Reservation 
Rating:
5.0

People were friendly

Aaliyah Bradley  |  Reservation 
Rating:
1.0

The furniture I had in your storage facility I have to replace. Yea I'm stupid for not getting insurance. But this is the second time I've had to replace my furniture due to your storage.

Allison Rywelski  |  Overall Experience 
Rating:
2.0

I had no real issues with this location. I recommend moving entrance from the street further from the front door and replacing the gravel with pavement.

Benjamin Parmenter  |  Overall Experience 
Rating:
4.0

The half of the driving areas were muddy, but other than that it was was a really good experience.

Benjamin Parmenter  |  Reservation 
Rating:
5.0

The staff was amazing. Very clean facility. I LOVED my experience at this location!

Robert Doan  |  Overall Experience 
Rating:
5.0

Thank you

Ronnie Chisolm  |  Overall Experience 
Rating:
5.0

The staff was very helpful and nice. I will use U- Haul again

jesse washington  |  Overall Experience 
Rating:
3.0

Friendly but not all very helpful... Called multiple times couldn't reach no one they don't return phone calls & customer service for Uhaul was worse from scheduling wrong reservation wrong price etc.

Gertrude Doyle  |  Overall Experience 
Rating:
5.0

This facility has always taken care of me and the customer service there is always the best on top of everything and treat me as a valued guest every time. I would definitely recommend to friends.

KEITH MCPHERSON  |  Overall Experience 
No reviews have been submitted for this location.

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