Customer Reviews for U-Haul Storage of New Port Richey

1,244 reviews

6118 US Hwy 19 N   New Port Richey, FL 34652

(727) 848-2598

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(727) 848-2598

6118 US Hwy 19 N
New Port Richey, FL 34652

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Great job

Jerzy Wicik 
Rating:
5.0

Customer did not leave a comment.

Gary Miller  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JOSEPH DONERO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kelly Logan  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BRAD MYERS  |  Overall Experience 
Rating:
5.0

Diana was most informative and helpful! An asset to your company, for sure!

Rebecca Little  |  First Impressions 
Rating:
5.0

They are very lovely and hospitable. It is very clean. Thank you

olga king  |  Overall Experience 
Rating:
5.0

This U-HAUL facility was excellent. The staff was always available to help and were friendly. The storage units were always clean and accessible. I highly recommend this storage facility.

ANA SIERRA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Linda Devall 
Rating:
5.0

My email took me to the wrong address. Called the main number the self check out link was not available. Mary updated me to the building where she is that has an elevator vs stairs.

Roberta Waterworth  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CLAIRE HATCHER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GERALD LONG  |  First Impressions 
Rating:
5.0

Owners are extremely kind and friendly... Accommodating family Owners....

KYLE KRUTSINGER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Donna Carletta  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ricardo Lopez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jane Zulueta  |  Overall Experience 
Rating:
5.0

Very helpful. Always kind and polite.

elizabeth mcquiston  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

STEVEN LICHTWALD  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

edward turner  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer Moye 
Rating:
5.0

Customer did not leave a comment.

Nadine Elder  |  Overall Experience 
Rating:
5.0

Excellent temperature and pretty easy to acces the storage trough elevators, doors with the car., My clothes were smelling fresh and clean and everything good

ELSA SWARTZ  |  Overall Experience 
Rating:
5.0

This location happened very nice people working there. Very informative, they listen to my concerns. Very pleasant business and I got a new truck to drive!

Darrin Nichols 
Rating:
5.0

Great customer service everyone is very helpful and cordial

LINDA SMALLWOOD  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kelly thompson  |  Overall Experience 
Rating:
5.0

Great experience. Very friendly and helpful staff.

PAUL BROOME  |  First Impressions 
Rating:
5.0

Very friendly help and easy process to move in

Robert Kovanis  |  First Impressions 
Rating:
5.0

Very happy with the overall experience.

Robert Kovanis 
Rating:
5.0

Customer did not leave a comment.

kimberly simpson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Emily Thomas-Swind  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Debra Doctor 
Rating:
5.0

Customer did not leave a comment.

Dixie Hiles  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dixie Hiles  |  Overall Experience 
Rating:
5.0

Very good

Herica Santiago 
Rating:
5.0

Customer did not leave a comment.

Erica grimmett  |  Overall Experience 
Rating:
5.0

Dixie was very nice and helpful

james allen  |  Overall Experience 
Rating:
5.0

Mary is Fantastic!

STEPHEN EDGCOMBE   |  First Impressions 
Rating:
5.0

Great customer service and great running u haul

Rita Agostino 
Rating:
5.0

Customer did not leave a comment.

Raymond Henry  |  Overall Experience 
Rating:
5.0

The owners were amazing!!!

TIMOTHY OCONNELL  |  Overall Experience 
Rating:
4.0

I rented a parking space for several months. Overall there were no problems. My only complaint is that the monthly rate was raised during my rental period. For a parking space, a slab of concrete. I fail to see the reason for why this occurred.

JOHN REITER  |  Overall Experience 
Rating:
5.0

The management team there were very very good. Good job

MAX PRICE   |  Overall Experience 
Rating:
5.0

Everything was great customers were friendly knowledgeable

Steven Nadile 
Rating:
4.0

Customer did not leave a comment.

Scott Kessinger 
Rating:
5.0

Customer did not leave a comment.

Brittany Maxwell  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Tammy Brown 
Rating:
5.0

Excellence at its best. Great Service

Jose Rodgrguez 
Rating:
5.0

Customer did not leave a comment.

KRISTEN MAHADEO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ihsan Aboulhosn  |  Overall Experience 
Rating:
5.0

Mary and Dixie were both very helpful. Mary went above and beyond.

Barbara Haines  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ROBIN ELLENOR  |  First Impressions 
Rating:
4.0

Very friendly service. Easy app. The unit needs a light bulb. Thank you 😊

Evelyn Earley  |  Overall Experience 
Rating:
5.0

excellent

patricia cunningham  |  Online Move In 
Rating:
5.0

The staff is very helpful and very friendly. I appreciate you.

John Walker  |  Overall Experience 
Rating:
1.0

When I called U-Haul I spoke to Nicholie the most sympathetic person I’ve spoken to in a while and she told me due to us getting hit by hurricane Idalia I can get the first month for free, but then when I went to the location that nicholie told me there’s vacant storages which is 6118 us 19 n npr,Fl 34652 Eric Herron and mary Herron told me that location is not nichloie to basically be stuck with paying the first month, there so inhuman and unsympathetic or helpful I couldn’t believe that U-Haul had such management, then later at night after a long exhausting day they began to rush me and other renters in such a rude way it was almost unbelievable! But it took a lot to get just only what I was told I was going to get!

BENILDA VEGA  |  First Impressions 
Rating:
5.0

The couple at this location were very efficient and friendly. They helped me locate an appliance dolly at another Uhaul which I desperately needed to facilitate my move. Thanks!

Steve Moos 
Rating:
5.0

Customer did not leave a comment.

Raymond Henry  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sarah Williams  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

EBERT SALDANA  |  First Impressions 
Rating:
5.0

I try to use this U-Haul location each time because they are very kind and friendly. The customer service I receive here is fantastic. I never have any sort of issues with their vehicles or equipment, and always have what is needed in stock. I recommend this location each time someone inquires about U-Haul. I thank them for such great service.

Dean Luciano 
Rating:
4.0

Customer did not leave a comment.

Shawn Armstrong  |  Online Move In 
Rating:
1.0

The gm was rude accusive insinuating that I'm homeless this lady said she was going to cut off the lock on my bike and throw if in the dumpster because I had it there overnight locked up to a light pole just one time it was there she was very rude and unfriendly I wouldn't never store there again

Jeffery Tenk  |  Overall Experience 
Rating:
5.0

Very friendly and competent.

Douglas Schneider  |  First Impressions 
Rating:
5.0

Lovely I'll do it again

leandro santiago  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Williams 
Rating:
5.0

Customer did not leave a comment.

Maria Lopez 
Rating:
5.0

Customer did not leave a comment.

Justyn Lucas  |  Overall Experience 
Rating:
5.0

Thank you. Great facility to store your personal items. I would highly recommend.

Karie McAteer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JUSTINE CHRISTMAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHRISTINA SMACH  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dwayne Thompson 
Rating:
5.0

Always Helpful !!!

WALTER CASSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

HAROLD KETCHAM  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Brennan  |  Overall Experience 
Rating:
5.0

The owners are very friendly and helpful!!

TIMOTHY OCONNELL  |  First Impressions 
Rating:
5.0

All looked fine to me. Thanks, Bon

robert nazzaro 
Rating:
5.0

Nicole eas very polite and helpful. I was in new storage unit very quickly with all questions answered well!

Braden King  |  Overall Experience 
Rating:
5.0

Totally professional, helpful, and friendly!

GEORGE TAYLOR  |  Overall Experience 
Rating:
5.0

Staff at this location are the best! Very polite, helpful, friendly and kind. Thank you for making my stay here fabulous!

DEBORAH LALONDE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Maria Semancik  |  Overall Experience 
Rating:
5.0

Courteous and always helpful

Douglas Ward  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANDREW MOORE  |  Overall Experience 
Rating:
5.0

Staff was very helpful in finding us the right storage solution in a crunch

KRISTEN MAHADEO  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kristen Mahadeo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dale Brown  |  Overall Experience 
Rating:
5.0

The staff there is fabulous. Will tell others

donna schramm  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

steven vitiello  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rose Bennardo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brittany Maxwell  |  Online Move In 
Rating:
5.0

Been my daughter and I are both disabled and require alot of help to move things it would be better if the access hours were 24 hrs like most locations but the staff is awesome at this location. The staff is helpful and try to accommodate tenants as much as possible they are awesome in professionalism, attitude, customer care and satisfaction and they also try to resolve issues as quick as possible as the issues arise. This location has a great team and are an absolute pleasure to do business with. Unlike other locations.

Lorianne Richards  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Donald Cadle  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DIANE CHENEY 
Rating:
5.0

Customer did not leave a comment.

APRIL HERNANDEZ  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ann Hogan  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jazmin Agueda  |  Overall Experience 
Rating:
5.0

Overall great storage experience from this U-Haul facility

Carly Slachta  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Celia Fox  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

jeff Brouillard  |  Overall Experience 
Rating:
5.0

Keep up the great work

Kenneth Stonis  |  Overall Experience 
Rating:
5.0

I really like this location

Steve Hayes  |  First Impressions 
Rating:
1.0

When I close my account I didn't get any paperwork and I said Don't I supposed to get something that I closed Out some paperwork or something And she said no And a week later I come to find out it was still open it was never closed my account I had an automatic withdraw And it was still open that is not acceptable

jess wrather  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Buckmann  |  Overall Experience 
Rating:
5.0

Always great!

edward turner  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robin Schweers  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jess wrather  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mark Freeman  |  Overall Experience 
Rating:
4.0

Convenient location, very clean.

valerie marciano  |  First Impressions 
Rating:
5.0

Was a great couple of folks that checked me in and showed the space. Very happy with experience so far

terry brown  |  First Impressions 
Rating:
5.0

This uhaul location was a pleasure. The staff was absolutely great. Overall great experience with this location

Lorianne Richards  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joshua Smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark Freeman  |  First Impressions 
Rating:
5.0

The staff here are polite and attentive. What a great experience. Thank you for making it simple and easy.

Chris Patton 
Rating:
5.0

The manager was very helpful, and the truck was useful for our needs (transporting a heavy washer and dryer). They made a suggestion for the best way to secure them, which worked perfectly.

Faith Eves 
Rating:
5.0

The facility was safe,?well lit and clean. I would defiantly rent from this facility again if I need storage again.

Susan Steiner  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joshua Smith  |  First Impressions 
Rating:
4.0

Inside the storage unit wasn't lit up too good

Cynthia Strait  |  Overall Experience 
Rating:
4.0

The temperature didn't seem to be working

theresa smith  |  First Impressions 
Rating:
2.0

Your staff barely wanted to do their job. I had to ask her to give me a map to my unit, why? Also, the card machine didn't work, that was inconvenient. Do better!

Antonia Seabrooks  |  First Impressions 
Rating:
5.0

Easy, trouble-free storage and access to unit.

Bryan Kust  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

joan willett  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Justine-Marie Hanshew 
Rating:
5.0

Customer did not leave a comment.

Laura MARYANSKI  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Shaclara Morgan  |  First Impressions 
Rating:
5.0

The facility was always clean and the staff were very friendly and helpful.

RAE HAYWARD  |  Overall Experience 
Rating:
5.0

Overall, it was a great rental.

Jean Eckstien 
Rating:
5.0

Customer did not leave a comment.

Suzanne Vittorio  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William Crosby  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charmaine Volcic  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Gerard Corrigan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kelly Long  |  Overall Experience 
Rating:
5.0

The overall experience was excellent! Would love to recommend it to others!

Paragon Community Healthcare  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

David Wolcott 
Rating:
5.0

Customer did not leave a comment.

Eileen Crawford  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kenneth Stonis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brandi Hall  |  Overall Experience 
Rating:
5.0

Everything has been excellent at this location. Easy access, clean, safe etc. Great customer service by the local team!

Todd Timmons  |  Overall Experience 
Rating:
5.0

The attendant was very helpful in answering all of my questions and taking me to show me three different available units to choose from. He did an excellent job for me

Jason Knode  |  First Impressions 
Rating:
5.0

Nice people and clean facility. Would definitely recommend.

tamara darrow  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Bowen  |  First Impressions 
Rating:
5.0

Very nice people

BRAD MYERS  |  First Impressions 
Rating:
5.0

Would like to access the storage unit 24 hrs a day. When you have access gate and security the unit holder should have 24hr access. Life is not always convenient, and access to unit needed. The unit holder is given access with the code and you know who is accessing due to cameras and code used. Otherwise I was happy, 24 hour access was biggest issue.

Brenda Wallace  |  Overall Experience 
Rating:
5.0

Workers were professional and they completed the job in no time.

CALVIN CARPENTER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jim Rinker  |  Overall Experience 
Rating:
5.0

Great place, good price

Barry LeFan  |  Overall Experience 
Rating:
5.0

You 2 are absolutely great.

Kimber daniels  |  Overall Experience 
Rating:
5.0

The couple that run U-Haul in this location are the Greatest. They are very professional and friendly. I will tell any and everyone who asks, that this is the place to rent a storage unit and/or truck. They are wonderful people! I'm a happy customer.

KIMBER DANIELS 
Rating:
5.0

The man behind the counter was extremely nice ,knowledgeable professional, courteous and friendly. Because of his personality I will always recommend that storage place to all. Thank you

Vincent Donohue  |  Overall Experience 
Rating:
5.0

Great customer service. Will us this place again if needed.

Warner Everson 
Rating:
5.0

Excelente

Carlos Rodriguez Marrero  |  Online Move In 
Rating:
5.0

Staff was very professional, friendly and answered all my questions. The office was immaculate. Will recommend

Vincent Donohue  |  First Impressions 
Rating:
5.0

Friendly. Buildings very clean. Good place.

Lexi Kust  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel Crews  |  Overall Experience 
Rating:
5.0

The move in process was extremely easy. Thank you for making it that way.

Susan Steiner  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Westley Dansie  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Teresa Hofmann 
Rating:
5.0

Customer did not leave a comment.

Delon Boyd  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Catherine Boyle-Virca  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Daniel Adderly 
Rating:
5.0

Customer did not leave a comment.

Robert Mandel  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

lisa faw  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Laura Johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kristin comte  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

loralea Slocum  |  Online Move In 
Rating:
5.0

There was nothing I would change about the experience. Very Helpful Great Personality of both Ladies I talked with today. Very Professionally ran operation

Ron Boyd 
Rating:
3.0

Computer system slow

John Maniscalco 
Rating:
5.0

I have nothing but EXCELLENT service at this location!

Lisa Amato 
Rating:
3.0

I understand that maintaining roadways of asphalt,or concrete are difficult to keep up with. But every time I pulled or pushed the cart to the rental van the wheels would get caught in the cracks and my items would fall off the cart. Also the elevators are slow to respond.

Richard Iorio  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kevin jones  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rafael Batista  |  First Impressions 
Rating:
5.0

Very clean unit, after 2 years of storage my belongings were in pristine condition. Very friendly and helpful staff.

Millie Barone  |  Overall Experience 
Rating:
5.0

I found the website took some effort. I inadvertently had reserved another u haul site for storage but nothing showed me that -no cart telling me that unless i just couldn't see it. Help at the facility i chose was great n helpful.

kristin comte  |  First Impressions 
Rating:
5.0

The management was fantastic and friendly I will recommend to everyone.

Tony Gregg  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Christine Browne  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Igor Ivanovski  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Rafael Batista  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

terina sink  |  First Impressions 
Rating:
1.0

They treated me like a child I had to sign in and out and was only allowed to be there for 30 min at a time I will never rent a storage unit from them again

christopher herrick  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

margarita labron  |  Overall Experience 
Rating:
5.0

The agents Mary, Eric and Dixie were absolutely great. Truly concerned about helping me (and ending a 6 week fiasco trying to rent a truck from Ryder, where I had a commercial account) and dealing quickly and fairly with me, like it's normal - it isn't these days it seems. Mary solved my problem on first contact, and kept her word. U-Haul was wonderful. Five stars!

Donald Gray 
Rating:
4.0

Customer did not leave a comment.

Igor Ivanovski  |  Overall Experience 
Rating:
5.0

Great storage facility nice staff I would recommend to store there.

Andres Dejesus  |  Overall Experience 
Rating:
5.0

very nice facility and the Staff was very professional and accomidating my move was a long move about a month ~~ went well with no problems. I had a large storage then after moving in i was going to need a small unit they made the transition smooth along with the day i was moving in to the small unit i decided i did not need the unit after all so they just returned my money with no hesitation. 5 stars michelle stevens Dunedin FL now living in NPR FL

MIchelle Stevens  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Samuel Smith  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Lisa Hales  |  Overall Experience 
Rating:
5.0

It's a little bit out of my range. DriveWise Port richey. I live in hudson. But it's the only one that has accommodations for smaller lockers. 😁 Very thankful for their help

Victoria Merrill  |  Online Move In 
Rating:
5.0

Mary and Eric at the Hwy 19 location are wonderful people , kind and friendly and excellent customer service.

Melissa Parrish  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeff Caudle  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Thomas Sandoval  |  Overall Experience 
Rating:
5.0

Great price, no contact rental option was quick and convenient. The free lock was a nice bonus!.

Terri Caldwell  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Tomas Cisar  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Helene Douglas Swartsel  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ROGER SMITH 
Rating:
4.0

Customer did not leave a comment.

Carla Garlock  |  First Impressions 
Rating:
5.0

On the handout the 5x5 room stated it is 19.99 I am paying $55 monthly can you explain?

Robert Mandel  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

cindy gibson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

natalie dailey  |  Overall Experience 
Rating:
5.0

This location is the best one I've ever used. And I've used a TON of storage facilities over the years. Unbelievably friendly ownership and staff. They really care and take pride in their facility. Nothing was ever damaged or dirty. It was always clean and well-lit. There is another U-haul storage and office just down the street and I have no clue why because nobody can provide the service and cleanliness this location provides. I will most definitely use this location again and refer it to my friends.

Thomas Castriota  |  Overall Experience 
Rating:
5.0

Mary and Eric go above beyond and are awesome people. I have been with this storage unit since 2013 and this will be the only storage place I will use when I’m in this area. I would recommend my family and friends or anyone to this place. They have also helped me when ever I needed it.

LINDSEY ALBRECHT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark Kent  |  Overall Experience 
Rating:
5.0

Havent moved in yet, but the staff is very friendly and the facility seems very well kept.

Nancy Pearson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

walter pampano  |  Overall Experience 
Rating:
5.0

Mary and Eric have been great over the last 5 years that I have had belongings in storage. I would highly recommend them and if needed I would use their storage facility again.

heather brown  |  Overall Experience 
Rating:
5.0

This is only day 2 so I can only say so far this is a good place to store my belongings.

Lorraine Croft  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

JEFFERY MCGARRY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CAROL BRYSON  |  Overall Experience 
Rating:
5.0

They were always their when I needed help.

William Helsley  |  Overall Experience 
Rating:
4.0

The back units drive spaces are a little tight for trucks to be going both ways

Patricia Scott  |  Overall Experience 
Rating:
5.0

The manage was exceptional, professional and very helpful in every way. The facility was immaculate and easily accessible.

Arthur Gardner  |  First Impressions 
Rating:
5.0

Have been a customer for years top shelf location.

GREGORY SMITH 
Rating:
5.0

Customer did not leave a comment.

Ashley Taylor  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

john brickey  |  Overall Experience 
Rating:
4.0

I was texted with information with information to pre-register. website address was wrong and unable to to so. Was notified by text to return the truck by mobile if after hours or be charged $20. Returned during open hours but I am unable currently to do such with my phone. Found the $20 "courtesy fee" offensive and insulting. The experience in general was excellent with those exceptions.

WILLIAM HALVERSEN 
Rating:
5.0

Customer did not leave a comment.

Catherine Yovich  |  Overall Experience 
Rating:
5.0

Always a pleasure.

BJORN WILLIE GULBRANDSEN  |  First Impressions 
Rating:
5.0

Every time we have needed storage we chose Uhaul. Always satisfied.

BJORN GULBRANDSEN 
Rating:
5.0

Customer did not leave a comment.

Theresa Hurst  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Randal Krick  |  First Impressions 
Rating:
5.0

I had a medical emergency and I asked Scheduling Mgr Jackie for 4 more hours. She was so kind to issue that courtesy extension at no additional cost! Thanks so much Jackie & UHAUL.

pablo san gabriel 
Rating:
5.0

Mary and her husband were awesome to work with!

Joseph Hunsaker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

angel burgos   |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Harold McCallus  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

RYAN ROUDEBUSH 
Rating:
5.0

Brandee was excellent to work with!! She is the utmost example of excellent Customer Service!!!

Juan Nadal  |  Overall Experience 
Rating:
5.0

Small storage. Clean, well kept

james bowen  |  Overall Experience 
Rating:
5.0

I have been using this facility off and on for several years. The staff has always been kind, polite, and professional. I have always felt safe there, knowing that the area was secured and that if I needed help, or someone was acting in a way that was threatening, they could see it on camera and would make sure to show up and or get help. I also felt my property was secure. Thank you for a good experience in renting storage space from you.

faustine judd  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mary Antonio  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

wilhelm gordon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Antonino Santacroce  |  Online Move In 
Rating:
5.0

Great owner, went above and beyond to make our moving life so much easier. Thank you

Yulia Smirnova  |  First Impressions 
Rating:
5.0

Brandee was amazing..... Professional and personable. You are blessed to have her as an employee!

JAMES BRAMBLETT 
Rating:
5.0

Mary & Eric were very helpful and I can’t thank them enough for assisting me with my long-distance move.

TIMOTHY MERCHANT  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

OSCAR BOTERO HOYOS 
Rating:
4.0

Customer did not leave a comment.

MARK TIMMONS 
Rating:
5.0

The folks there are always excellent to work with. They are always helpful, available, friendly and consistent. Easily the best storage group I have ever worked with.

Todd Timmons  |  First Impressions 
Rating:
5.0

Would use them again in a heartbeat Thanks U-HAUL!!!!!!!!!!!!!

Danny Ellerin  |  Overall Experience 
Rating:
5.0

Clean facility. Handy carts and friendly staff.

Bryan Kust  |  Online Move In 
Rating:
5.0

Good moving experience

Georgi Koclanes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stacy Anderson 
Rating:
5.0

Customer did not leave a comment.

WILLIAM HANLON 
Rating:
5.0

Customer did not leave a comment.

Pamela Caldwell 
Rating:
4.0

Customer did not leave a comment.

BERNARDO VELASQUEZ 
Rating:
5.0

Customer did not leave a comment.

DANIEL LEWIS 
Rating:
5.0

Never had a problem, they were very good and helpful.

Bill Sutko  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Adalberto Rodriguez  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

TODD SHEVLIN 
Rating:
5.0

Customer did not leave a comment.

JOSE RIVAS CINTRON 
Rating:
5.0

Customer did not leave a comment.

Barbara Lackey  |  Overall Experience 
Rating:
5.0

Very friendly employees. I was very impressed with how clean this facility was kept. The only reason I am leaving this facility is because I’m moving. Thanks Uhaul

Douglas Dilley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PAULA BROWNE 
Rating:
5.0

Customer did not leave a comment.

Javier Valdez Dominguez  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Danny Maldonado  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH MCCREARY 
Rating:
5.0

Customer did not leave a comment.

magdi aboelmoneim  |  Overall Experience 
Rating:
5.0

I am really pissed that the drop off location sent to me by Uhaul would NOT accept the truck, forcing me to drive 5 additional miles to drop it off to a place that was no accepting.

JEFFERY SWINEY 
Rating:
5.0

Customer did not leave a comment.

MAGDI ABDELMONEIM 
Rating:
5.0

Excellent, always making your stay a good on.

Eileen Crawford  |  First Impressions 
Rating:
5.0

I forgot the ladies name who assisted me but she is the prime example of excellent customer service. Morales, Values and Ethics is the foundation of who she is. KUDOS

Pablo Rosa  |  First Impressions 
Rating:
4.0

None

joseph buckles  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

wilhelm gordon  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

HILDA MARQUEZ  |  First Impressions 
Rating:
2.0

Had to use. Gave me a really small unit looked and went back to get a bigger on he gave me one that we had to unpack in sun at 90 + degree. It was to small to but because he acted like we were being a problem. I didn’t go back. We had to keep some items in the car. Just reall uhaul over all bad service

Sherry Sue Morgan 
Rating:
5.0

Customer did not leave a comment.

Mark Blanchard 
Rating:
5.0

Staff was very accommodating especially Brandi and Mary

karen manco  |  First Impressions 
Rating:
5.0

Facility selected for boat storage. Manager Mary was very gracious and accommodating. The customer service experience was one of the best in recent memory. Great job!

michelle Holliday  |  First Impressions 
Rating:
5.0

Eric was very sweet! Not knowing the area we moved to he was more then helpful

JEANNIE LINKOUS 
Rating:
5.0

Customer did not leave a comment.

nick puccillo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROBERT ELLIS 
Rating:
5.0

Customer did not leave a comment.

nathaniel barlow  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

wilmarie otero  |  Overall Experience 
Rating:
4.0

I think everything went quite well and I like the storage unit as well but the only question I have is why are there two charges on my credit card for the U-Haul truck I paid for the storage unit cash please recheck my card and make sure I was not charged twice I dropped it off the same afternoon in the evening at 6:30 p.m. the same day that I got it

cristine carter  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lori Lee 
Rating:
3.0

Customer did not leave a comment.

Erin ODonnell 
Rating:
4.0

Customer did not leave a comment.

Michelle Lawson 
Rating:
5.0

Customer did not leave a comment.

Jerry Hodak 
Rating:
5.0

Customer did not leave a comment.

Jonathan Muriel rivera  |  Online Move In 
Rating:
5.0

Its close to where I want to be

Sandra Basile  |  First Impressions 
Rating:
4.0

Wasn't informed that I had to be out at 10, just that it closed at 10. 🤔Miscommunication....lol😄 Not as cold as I would expect for climate controlled. 😕

Christine Marshall  |  First Impressions 
Rating:
4.0

Not much room to turn around truck, unable to pick up truck without assistance, website wasn’t working properly

ELAINE LONTZ 
Rating:
5.0

Customer did not leave a comment.

Igor Ivanovski  |  First Impressions 
Rating:
5.0

Staff members where friendly and helpful, it all went smoothly. Thanks

CARLOS SUREDA 
Rating:
5.0

Owners were a delight to meet. They answered any-and all questions and made me feel comfortable with renting one of their units to store all my personal belongings. I Like the fact that they live on the premises :) Well worth the drive from Eastlake area. I highly recommend their facility as it is hard to find good people to trust in this world today.

Karen Delk  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JEFFREY O DONNELL 
Rating:
5.0

Customer did not leave a comment.

Jonathan Maze 
Rating:
5.0

Customer did not leave a comment.

Georgi Koclanes  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

anthony becker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Robinson 
Rating:
4.0

The only problem i ever faced was the sloping drive at the back of the property made it challenging at times...the carts often rolled away while trying to load with my arms full.

debbie tice  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RONALD TUCKEY 
Rating:
5.0

Customer did not leave a comment.

Kathleen Phillips  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Peter Liberantowski  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

ANGELIQUE WELKER 
Rating:
5.0

Customer did not leave a comment.

michael rekstis  |  Overall Experience 
Rating:
5.0

Staff is incredible. So is the facility

Jan Bieckmann  |  Overall Experience 
Rating:
1.0

Customer service and staff were extremely unhelpful and shockingly rude will never use U-Haul again let alone recommend them and have any of my friends or family go through the same crap.

Cole Morrison  |  Overall Experience 
Rating:
5.0

Had plenty of room for my stuff and space to access it. Very clean facilities.

shilo wilke  |  Overall Experience 
Rating:
4.0

The storage served its purpose and all my goods were secured at all times. The staff was great and informative. I recommend Uhaul

edwin valentin  |  Overall Experience 
Rating:
1.0

Worst experience of my life.

MARY KRAEMER 
Rating:
5.0

They are very friendly and helpful... I would highly recommend this location.

SHANE SMITH  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ERIC FRANTZ  |  Online Move In 
Rating:
5.0

I would absolutely recommend this location to others. Facility was extremely well kept and the customer service rep was exceptionally polite, helpful and informative.

MARK ROBINSON 
Rating:
4.0

Customer did not leave a comment.

GARY FRITZELL  |  First Impressions 
Rating:
5.0

Great

Gloria Johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHERJ BIDA 
Rating:
5.0

Staff were very helpful. The facility was very clean and organized.

John Frett  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NANCY HILDEBRAND  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jodi nemeth  |  First Impressions 
Rating:
2.0

I have a leak in my unit that the whole time during my contract was never fixed. Substantially four pieces of furniture were ruined and had to be thrown in the trash after bringing them down here from Michigan.

tracey forbes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Deleree Schuller 
Rating:
5.0

Customer did not leave a comment.

JOHN KRIVACSY 
Rating:
5.0

Lady was very helpful

Peter Thomas 
Rating:
4.0

Customer did not leave a comment.

Kenneth Skaggs 
Rating:
5.0

These folks manage a business the way it should be run. The customer is number one, and every effort is given to completely satisfy their storage needs. They made it possible for the job to be quick and easy by having answers to questions, convenient access to tools to move in efficiently, and a helpful anticipation for the needs of the customer. I would recommend this well run storage facility to anyone in this lovely area of Florida, USA!

Michael Eskesen  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

jaqua sowells  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

HECTOR FIGUEROA 
Rating:
5.0

Customer did not leave a comment.

ruth simpson  |  Overall Experience 
Rating:
5.0

The people our good very nice l will be back

JoAnne Robinson  |  Overall Experience 
Rating:
5.0

I highly recommend this place....Mary runs a great facility

WILLIAM WHITNEY  |  Overall Experience 
Rating:
5.0

Nothing....you guys are the best

WILLIAM WHITNEY 
Rating:
4.0

Besides me paying an extra 180 dollars cause I had to make more then one trip to move. I had a great experience and the staff worked with me when I had to extend the time I had the Uhaul.

DONALD CONNER 
Rating:
5.0

Customer did not leave a comment.

gabriellee collins  |  Overall Experience 
Rating:
5.0

you guys are the best Brandy and Donny were fantastic and when Mary found i was having an issue due to the corporate office sorta messing up my reservation she quickly stepped in and resolved any minor issues I had....I would highly recommend this place for all your moving and storage needs....thank you for helping me out during these rough times

WILLIAM WHITNEY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ryan listerman  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Teresa Peterson  |  First Impressions 
Rating:
5.0

Vert easy and priced right!

Jamie Fretwell 
Rating:
1.0

I rented a moving truck and used it from 1pm to 6:30pm I was taking photos of the miles and gas meter when I was returning it because the app says to. When I was taking photos a guy ran out and told me everything is ok and there is no need to do that. When I got my receipt when I got home, he charged me for 2 days, double the insurance and charged me for gas even though I filled it up to full. I waited on customer service for 30 minutes for them to investigate it and give me a refund. I'm convinced the reviews on google for this location are fake. This guy tried to scam me in every way possible.

Brenden Kaemmer 
Rating:
5.0

Customer did not leave a comment.

MICHAEL MORIARTY 
Rating:
5.0

Customer did not leave a comment.

Lisa Flores 
Rating:
5.0

This is the third time that I have used this U-Haul storage facility. Everything about my experience was very positive, and I would highly recommend this facility to anyone

KAI SONNENSCHEIN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jennifer dicks  |  Overall Experience 
Rating:
5.0

Mary and Eric are the glue that holds this facility together. For any moving or storage needs I will ALWAYS come to this location. The pricing is always fair, the staff is always friendly, and the cleanliness is always a 10/10. I would recommend to friends and friends!

nicole mencher  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Laura Maulucci 
Rating:
5.0

Customer service was fantastic

frank vrana 
Rating:
5.0

Customer did not leave a comment.

Darryl Anderson  |  First Impressions 
Rating:
5.0

This location is so Clean n Everyone is so Friendly, I've moved out of town but when I came back to town I came Right back to this U-haul, I was here for around 7-8 yrs last time.. they have all sizes for when I get ride of some of my things, I can go small units...

Michelle Works  |  First Impressions 
Rating:
5.0

Brandi was excellent. Great service

FELIX MONTANEZ 
Rating:
5.0

Customer did not leave a comment.

Edward Boza 
Rating:
5.0

nice people

JEFFREY FERGUSON 
Rating:
5.0

Excellent service! Brandee is so helpful! Thanks for everything! Silvina

Maria Luna  |  First Impressions 
Rating:
5.0

All was expected as posted and well beyond that. Staff well beyond my expectation as owner's . Bathrooms were well keep and clean.

John Delaney  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Brandon Bernard 
Rating:
5.0

Thanks

Estelle Alexander  |  Overall Experience 
Rating:
5.0

Great staff, great facilities. I outlined what I had to store and staff helped me find the perfect size unit with a great & convenient location. Dave

David Luikart  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JOSE ESCOTO 
Rating:
5.0

Customer did not leave a comment.

DAVID PENN  |  Overall Experience 
Rating:
5.0

Great experience for the second time. Thank you

DIANE SMITH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michelle Sorensen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CAROLYN KEILMAN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Laura Baughman  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Craig Lambert  |  Overall Experience 
Rating:
5.0

Staff needs ro talk to one another we returnef vehicle an hour a head of schedule but forgot to put fuel in it so when we finished unloading it the young lady said we could go get fuel in it and it was slready shown as returned. So my son went down to the corner fuelrd truck up and came back ar this time someone else was at desk and showed us as just checking in charging ys for another day and over drafting my bank account. I called the next day after seeing the extra charge on my bank account and was told it would be refunded but as of today it has not been. So now I have an overdraft charge of $36 on my account. I am not happy

deborah brown 
Rating:
5.0

very friendly and helpful. Gave advise on how to place items in the storage so to when you return you know where thing are located.

Eloy Alicea  |  Overall Experience 
Rating:
5.0

When we got the truck, it appeared clean and we commented it was but a bit later my husband was poking around and popped open the ashtray which had cigarette butts in it. There were also a lot of big ants which we killed a lot of. Otherwise, we were happy with the rental.

Kurt Thompson 
Rating:
5.0

Customer did not leave a comment.

Autumn Stubbs 
Rating:
5.0

Customer did not leave a comment.

shirley jones  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Popovnak 
Rating:
5.0

Staff was very nice and very helpful and checking in and checking out

Brian Schroeder  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

NADINE ELDER 
Rating:
5.0

Customer did not leave a comment.

JEFFREY RILEY  |  First Impressions 
Rating:
4.0

Uhaul online check in and out is the worst i have ever seen. This is the 21st century update your 20th century feature

thomas gregg 
Rating:
5.0

Customer did not leave a comment.

Richard McKeen  |  First Impressions 
Rating:
5.0

The staff at this location were wonderful. They were helpful, attentive and professional.

PAUL KENDRICK 
Rating:
4.0

Customer did not leave a comment.

Deanna Barbin 
Rating:
5.0

Customer did not leave a comment.

Aileen Kane  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rebecca guido  |  Overall Experience 
Rating:
5.0

staff very helpful in our time of need. Manager went above and beyond to help us when we had a problem. I recommend this storage place very highly and if I need storage again, this will be my place. Thanks for all your help. B.J. Meadows

bedford Meadows  |  Overall Experience 
Rating:
5.0

Very good and professional..

Luis Miranda 
Rating:
5.0

Customer did not leave a comment.

DAVID PENN  |  First Impressions 
Rating:
5.0

Great service and responsive to our needs!

Jay MILLER  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

CHARLY SCHACKERT  |  First Impressions 
Rating:
5.0

Absolutely nothing keep up this type of customer service it’s the best I’ve seen in a long time. Mary and her husband was super. When I returned the truck Brandee was kind and courteous and attentive. ⭐️⭐️⭐️⭐️⭐️

sammy caudill 
Rating:
5.0

Customer did not leave a comment.

MICHELLE BEIL  |  Overall Experience 
Rating:
4.0

Easy processing.

Rafael Martinez  |  First Impressions 
Rating:
5.0

This is one of the nicest stores I’ve been to. My only comment would be to make the code boxes to get in and out of the Storage so you can reach them from your car window. Not have it so you need to get out of the car to enter your code.

pam stafford  |  First Impressions 
Rating:
5.0

This Place is Very Close To My House And Price Are Get Thank you Mrs Robertson

JoAnne Robinson  |  First Impressions 
Rating:
2.0

Well first of all I had to go to two separate locations to get all the stuff I needed.. was told all lights worked on the trailer and of course they did not which I had to wait for someone to come out and fix the issue! Matthew was awesome fixing the problem but it delayed my trip. Got half way to my stop with the same issue. Happened to find a Uhaul tech at a truck stop who fixes the same light issue on the trailer.. ended up getting in two days later than expected because of the lighting issues.. they really need to have this stuff worked out before we pick this up.. I was so mad I spent over $400 to use it and it not working to standard! Definitely Second guessing U-Haul again.

STEPHANIE MORELLI 
Rating:
5.0

Staff was unusual friendly and professional it was a very good experience

JEFFERY STARK 
Rating:
5.0

Friendly, helpful staff. Very clean facility.

Millie Barone  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

dennis gabardi  |  Overall Experience 
Rating:
5.0

The manager and Brandy were both very welcoming and accommodating as well as extremely helpful...they got my unit fast and helped me out with the special... I can't thank them enough for their help....great teamwork...

Gail Kane  |  First Impressions 
Rating:
5.0

A most pleasant experience!

Gaston Rivero  |  First Impressions 
Rating:
4.0

Very polite , & professional. Thank you!!

Stanley Rogers  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

mary kaplan  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ruth simpson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

charles vatella  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

alex krikorian  |  First Impressions 
Rating:
5.0

Even though my pre-ordered for 2 pods was messed up they made good on the order quickly and efficiently. I was very impressed with the staff handling this situation and will gladly continue to use and recommend this company.

marietta toney  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Delia Derige  |  First Impressions 
Rating:
5.0

This U-Haul Storage is definitely the best storage facility in the area. Eric and Mary are excellent managers. Unfortunately we had to give up our storage unit because we moved and no longer live in the county.

RICHARD FINLEY  |  Overall Experience 
Rating:
5.0

I’m 63 been all over country have rented a dozen or sob also bid on with winning bid several at auction Very familiar with this industry Eric and Mary run the tightest ship in bizz They are no nonsense on the ball folks in a part of the USA that is a bit thin on such types ! Awesome folks and facility 2?years in a big climate unit Mark Rad

mark radabaugh  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

zelda mitchell  |  Overall Experience 
Rating:
5.0

The proprietors were very nice to me. Facility was well cared for, the unit was nice. Overall great experience. Not the first time I've rented a unit there.

Daniel Cutler  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

esther garrett  |  Overall Experience 
Rating:
3.0

I had made my reservation over the phone with a Uhaul representative. The confirmation email I received stated that this location was open on Sundays until 5:00 PM. Upon arriving at the facility at approximately 3:00 PM, There was a piece of paper on the door that stated they had change the office hours to close at 12:00 PM. I was never notified of this change and was unable to check in to rent my storage unit. After a few calls to the main U-Haul call center, someone was able to get in touch with the managers for this location, they arrived and we were checked in. Everything went well after that, but I felt we should have been notified if the hours were changed so we could have planned accordingly. The manager of the facility did help me out by providing a free lock to make up for the inconvenience. My only other complaint is the fact that the first thing I saw when I opened my storage unit was a rat trap. That’s not very comforting when I’m getting ready to store all of my belongings in there. I hope the rat trap gets the rats before they eat my things.

Craig Lambert  |  First Impressions 
Rating:
5.0

A repeat customer and always thoroughly pleased. Friendly, helpful, professional, just top notch in all respects. Always clean storage units & buildings. Well done!!

William FETTA  |  First Impressions 
Rating:
5.0

Fast, friendly, clean, no hassle.

olga king  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

stacy kakaris  |  Overall Experience 
Rating:
3.0

You said it was a climate control but every time I was there it wasn’t cool at all

PAUL ERNST  |  Overall Experience 
Rating:
5.0

Professional staff. Very helpful and courteous. Would highly recommend this location all others in local region.

Carol Lanford  |  First Impressions 
Rating:
5.0

Always the BEST!! Professional yet friendly and the facility is always clean and well maintained. WELL DONE!!

William FETTA  |  Overall Experience 
Rating:
5.0

Kayla was excellent she helped and answered all my questions

christopher hanson  |  First Impressions 
Rating:
5.0

Great experience from the moment we called to 1st arrival to sign docs to closing the account. Super staff. Very professional. I highly recommend this specific storage facility.

GERRY KEARNS  |  Overall Experience 
Rating:
5.0

2nd time we have used this facility. Owners are lovely people, facility met all requirements!

edward turner  |  Overall Experience 
Rating:
5.0

It was so easy to use and very safe place. No insects found in any of my boxes after being there for 5 months. Staff was very friendly and supportive as well. Thank you.

jennifer harsha  |  Overall Experience 
Rating:
5.0

Rachel was informative and helpful on the phone and in person. She was able to answer our questions courteously and professionally. She was patient and kind throughout our time together.

Jay MILLER  |  First Impressions 
Rating:
5.0

Kayla was very professional, courteous and efficient. She is an asset to your company. It was easy to rent a unit. Thank you!

cindy gibson  |  First Impressions 
Rating:
5.0

Iam very happy and appreciate for the kindness i receive when I got my storage unit! Thanks for my service Micky Gallina

Micky Gallina  |  First Impressions 
Rating:
5.0

Friendly helpful staff

joseph stand  |  Overall Experience 
Rating:
5.0

Very secure storage facility

STEVE STARR  |  Overall Experience 
Rating:
5.0

Thank you so much for the service

MARIA MARTINEZ  |  Overall Experience 
Rating:
5.0

Everyone very helpful and friendly. I will definitely use them again if needed.

Mary Cecil  |  Overall Experience 
Rating:
5.0

Great place. Awesome people.

Mathew Knisley  |  Overall Experience 
Rating:
5.0

Only one thing was I got charged for October for full month and left on October 7th so I was not able to use the storage for three weeks and you got to rent it during my rental month. Just not right.

John Coffey  |  Overall Experience 
Rating:
5.0

Eric was very helpful and friendly. The whole check-in process was quick and easy, couldn't ask for anything more.

Randy Johnson  |  First Impressions 
Rating:
5.0

I rented storage at this location for 5 years, everything with Uhaul was great, but way too many morons that have no basic courtesy, constantly blocking the the way in, and out of the storage areas.

JAMES MCFADDEN  |  Overall Experience 
Rating:
5.0

Read complaints online but found nothing out of line in my 2 month experience. They were friendly even though I misread my contract and was there after hours moving in.

Scott Bird  |  Overall Experience 
Rating:
5.0

Mary was very helpful and explained everything to me

cynthia siper  |  First Impressions 
Rating:
5.0

Great service

Joe Rogers  |  Overall Experience 
Rating:
5.0

The staff at this location Eric and Mary were always so friendly and helpful. The unit and the facility was always clean.

Gwenaviere Reaves  |  Overall Experience 
Rating:
5.0

Very pleased with staff and the facility.

Keith OConnor  |  Overall Experience 
Rating:
5.0

They were so friendly and had a problem with the first unit I got was to small and they went out of their way to fix it and find me a bigger unit. Also brought me and my son out bottled water.

TONJA FOX  |  Overall Experience 
Rating:
4.0

Pleasant experience

Martin Murphy  |  First Impressions 
Rating:
5.0

My rating* * * * * * * * * * * +++++++++++++×

Mary Walsh  |  Overall Experience 
Rating:
5.0

Rates are reasonable and access times are very good. Staff is very friendly and helpful

Carol Benvenuto  |  Overall Experience 
Rating:
5.0

I've had to use this facility twice and I will be going back if I ever need to. They are like family and very helpful. They were also knowledgeable in helping me to save money.

charles kluxen  |  Overall Experience 
Rating:
2.0

requested a truck and storage special mentioned online, but ended up with van from one uhaul vendor, and storage at another. wasn't allowed to drop off. Also forced lock charge is bait and switch. Bad

DONALD RUA  |  First Impressions 
Rating:
5.0

I would definitely use them again!

pete zollo  |  Overall Experience 
Rating:
5.0

Everyone there was so nice we had just gotten in after a very long trip they made it so easy instructions were very easy to follow maps very very clean place

Mary Walsh  |  First Impressions 
Rating:
5.0

Very nice couple who manages this location. Everything worked great and appreciate the upkeep of the facility. Thanks!

David Doty  |  Overall Experience 
Rating:
4.0

Very clean facility good customer service

Lorie Jaquez  |  First Impressions 
Rating:
5.0

There are other self storage places in the area that I looked at but this is the best. Its bright, open and close to the road which made it feel safer than others. The owners were great too.

Brook Ellery  |  First Impressions 
Rating:
5.0

Very Friendly and clean facility that I would recommend.

John Coffey  |  First Impressions 
Rating:
5.0

This is the second time I have rented from this group and I would rent a third time in a heartbeat.

William Wade  |  Overall Experience 
Rating:
2.0

I moved to another storage facility. No other comments.

DARRELL BOWLIN  |  Overall Experience 
Rating:
5.0

Very satisfied with the service. Mary & Eric Herron are so professional & I have recommended this U-Haul location to many friends & acquaintances. The site is clean & secure.

EVELYN BURDETT  |  Overall Experience 
Rating:
4.0

The staff were very helpfull. It was a maze at first but I got used to it.

Gillian Duval  |  Overall Experience 
Rating:
5.0

The staff there was willing to go above and beyond to make sure everything moved smoothly

John Heylmann  |  Overall Experience 
Rating:
5.0

Very helpful staff and was as knowledgeable as I’ve seen on options available for my needs.

Richard Coffey  |  First Impressions 
Rating:
5.0

Vood

nancy connelly  |  Overall Experience 
Rating:
5.0

Very nice employees, very happy with the services they offered. Smaller storage facility then normal, which is great. More help and customer service really pays off.

Geri Schwartz  |  First Impressions 
Rating:
5.0

Staff was very helpful

mark ditondo  |  First Impressions 
Rating:
5.0

These folks are great.

larry hoffman  |  Overall Experience 
Rating:
1.0

The assistant couldn’t answer any questions we had, he was unsure about how payment is made he did not know how to check us in, and had to call someone by phone to help. Took us to the wrong unit,

Deborah Kosta  |  First Impressions 
Rating:
5.0

Great location with ease of access. High security in place. I would recommend this location without hesitating a minute.

miguel velazquez  |  First Impressions 
Rating:
5.0

Office Staff was always helpful

Daniel Gray  |  Overall Experience 
Rating:
5.0

Customer service is the best

ANTHONY SMITH  |  Overall Experience 
Rating:
5.0

This is the second time I've used them and will continue to do so in the future. The service is great and the price is too!

stephanie bevan  |  First Impressions 
Rating:
5.0

Representative was extremely pleasant and very professional.

Shnell Pierce  |  First Impressions 
Rating:
5.0

Excellent!

Carl Schlender  |  Overall Experience 
Rating:
4.0

Friendly and capable staff

ART HOLLY  |  Overall Experience 
Rating:
4.0

The only issue was the size of the facility. it was kind of tight maneuvering a 26 ft truck with a 12 foot trailer around the facility.

Michael Cox  |  Overall Experience 
Rating:
5.0

Thank you for all your help!

carl nelson  |  Overall Experience 
Rating:
5.0

If I need storage again this will be it. Very nice people very nice place

wanda hall  |  Overall Experience 
Rating:
5.0

The Staff are super nice and friendly .!!

Ralph Chafin  |  Overall Experience 
Rating:
2.0

Groundskeeper lied and told the manager i was working on my vehicle when all i did was start it and let it idle a bit. Ended up switching to a 24hr storage that doesnt lie on its patrons.

Damien McGregor  |  First Impressions 
Rating:
5.0

Back building elevator needs adjustment, does not stop on floor right and door opens slightly then elevator adjusts to floor and door opens,

Robert Haines  |  Overall Experience 
Rating:
4.0

Good customer service

Alexis Wurtzel  |  First Impressions 
Rating:
5.0

Eric and Mary are truly fine people. They recognize me and call me by name which stands out and makes one feel welcome and just being outstanding friendly people.

wallace outten  |  Overall Experience 
Rating:
5.0

Very clean and Well maintained. Secured place and we felt confident leaving our belongings there .

Diane Wuelfrath  |  Overall Experience 
Rating:
5.0

Emailed receipts are not in a readable format. Simple PDF would work much better.

DAVID DUNBAR  |  Overall Experience 
Rating:
5.0

Very nice people friendly

Trudy Hall  |  First Impressions 
Rating:
5.0

Staff was very kind and accommodating. Facility was kept nice and clean and I felt safe storing my stuff there. Great prices as well! Very pleased with my experience!

gregory faught  |  Overall Experience 
Rating:
5.0

Thanks

JOANNE JORAE  |  Overall Experience 
Rating:
5.0

From the time I moved in until I left, the staff was friendly and helpful.

Cyndie Steiner  |  Overall Experience 
Rating:
5.0

The management team is top shelf. Wished I still needed the space!

GEORGE TUCKER  |  Overall Experience 
Rating:
5.0

Nice place to store your stuff. Very well maintained facility. Highly recommend.

carol clark  |  Overall Experience 
Rating:
5.0

Everything was great, didn’t have anything bad to say.

Kelly Myers  |  Overall Experience 
Rating:
5.0

Spoke to Mary, who showed us the storage room. Nice storage units and well kept. We rented there 4 or 5 years ago and they always keep a well kept facility.

Anita Rochester  |  Reservation 
Rating:
5.0

The staff is very friendly and the place was very clean.

Valerie Rodriguez  |  Reservation 
Rating:
3.0

A leak - twice. Really!

Tracey Ledesma  |  Overall Experience 
Rating:
5.0

The staff and owners were a pleasure to work with. The facility is clean and well maintained and is secure.

Todd Snyder  |  Overall Experience 
Rating:
5.0

Wonderful staff, great safe facility..

KATHERINE PAGE  |  Overall Experience 
Rating:
5.0

This is an excellent storage facility with a great staff and owners. I've used them several times over the years and have never had one bad experience at all. I highly recommend this place.

Ronald Higgins  |  Overall Experience 
Rating:
5.0

Very courteous and helpful.

Ralph Chafin  |  Reservation 
Rating:
5.0

Awesome experience thank you for taking care of my

Lauren Tiborsky  |  Overall Experience 
Rating:
5.0

I always get great service at this Uhaul location

SUSAN stickles  |  Reservation 
Rating:
4.0

No comment

Ashley Bissett  |  Overall Experience 
Rating:
5.0

Found every thing they said it would.

ANTHONY CINCOTTA  |  Overall Experience 
Rating:
5.0

I actually moved out on Sept 7 th. Please let me know if the storage unit across from me finds anything that rolled under their door. One of my boxes broke n personal items fell close to their door.

Ellen Moss  |  Overall Experience 
Rating:
5.0

Very helpful staff.

richard james  |  Overall Experience 
Rating:
5.0

They were nice enough to hold a smaller unit for us since everything we had would fit. I had a locker here before and they go above and beyond to make me happy. If I know someone who needs a locker he

charles kluxen  |  Reservation 
Rating:
5.0

Haley, your representative was a pleasure to work with, knowledgeable, efficient and friendly.

Robert W McAdoo Jr  |  Reservation 
Rating:
5.0

Great U-Haul facility! Always clean, secure and staff is always friendly.

EDWARD SWARTZ  |  Overall Experience 
Rating:
5.0

The office workers extremely friendly and helpful

Amber Pierce  |  Overall Experience 
Rating:
5.0

Cannot say enough about the staff. Always a pleasure interacting with them. Well done!

William FETTA  |  Overall Experience 
Rating:
4.0

Because the facility closes access at 7pm, I had to leave many household items at my rental house for garbage pickup, because we ran out of time to put them in storage. Never again.

Claudia Robinson  |  Overall Experience 
Rating:
5.0

Excellent facility, great staff. Always felt my belongings secure.

ANNY PILCHER  |  Overall Experience 
Rating:
5.0

Nice people. Friendly and helpful

Susan Rossi  |  Overall Experience 
Rating:
5.0

Very friendly and helpful.

Amber Pierce  |  Reservation 
Rating:
5.0

Very cordial, descriptive and good experience, in making then cancelling a reservation.

Gregory thiesing  |  Reservation 
Rating:
5.0

Well maintained facility and convenient to my home

MATTHEW DLUGOSZ  |  Overall Experience 
Rating:
5.0

Staff helpful and knowledgeable

Catherine Diamond  |  Overall Experience 
Rating:
5.0

Staff is friendly and helpful, the buildings are clean, bug free, cool due to the air conditioning, convenient carts for your use and safe. I went there many times by myself. Thank you.

DEBORAH RAZDAR  |  Overall Experience 
Rating:
5.0

Eric & Mary run a very professional business....They went out of their way to be helpful and answering questions we had, especially being new to area. ..very clean storage area. .Very Happy

jeff randall  |  Overall Experience 
Rating:
5.0

Helpful, friendly staff. Good location.

Hal McIntrye  |  Overall Experience 
Rating:
5.0

This facility and it's owners/operators are outstanding! Pristine facility and the owners offer exemplary service above and beyond expectation! Thank you!

David Epperson Jr  |  Overall Experience 
Rating:
5.0

none

Dennis Grimm  |  Overall Experience 
Rating:
5.0

Very pleased.

LAREE DISPARTI  |  Overall Experience 
Rating:
5.0

Eric and Mary are wonderful people and I would highly recommend this U-Haul storage to everyone!

Dorothy Reynolds  |  Overall Experience 
No reviews have been submitted for this location.

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