Travis and Trina were absolutely GREAT! They took the time to explain everything to me. They went out of their way to make sure that I was happy with the whole process of renting a unit from them. I was very happy. I can honestly say that I left there with a smile on my face. Thank you, Travis! Thank you, Trina!
Debby Black | First ImpressionsCustomer Reviews for U-Haul Storage of Midway
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Thank you for your service and clean facility
DEBRA EARLY | Overall ExperienceWish my reservation would of went by what I selected but staff was nice and helpful
Jaala Wyatt | First ImpressionsHalf the time they would let me go after solving a problem just to have me return or call to remind them they forgot something. Total wait time for uhaul storage to set me up with a space, AFTER already reserving one online, was 2 hours out in the hot sun with my family and dogs waiting in the car to unload our uhaul truck. Not the best situation either.
Lawrence Atkins | Overall ExperienceDonna was the most helpful person I have ever worked with!!! She was knowledgeable, helpful, patient, and kind all while showing extraordinary professionalism! Way to go Donna!!! Thank you so much for helping me find the storage which meets my needs!
Lara Donahoe | First ImpressionsI completed the paperwork on 6/17/2022. Went to the unit and could not access it. Next day brought my furniture to the unit still could not access. Called to try to see if someone could help and received no help. Called the after hours number and left a message and no reply. Had to make other arrangements for my furniture. I will say they did refund my money without a problem.
Sheila Gibson | Overall ExperienceGreat people to rent from.
Kathleen Yates | Overall ExperienceAmazing company to work with. They are understanding and work with you when times are hard. VERY happy with the services and the facilities.
summer brown | Overall ExperienceKeep up the good work
DEBRA EARLY | First Impressions