Customer Reviews for U-Haul Storage of Loves Park
24/7 Rentals  |  U-Haul Truck Share 24/7© Location

43 reviews

6930 N Alpine Rd   Loves Park, IL 61111

(815) 209-0814

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Office Hours

Always Open On Your Smartphone

Services at this Location:

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(815) 209-0814

6930 N Alpine Rd
Loves Park, IL 61111

Services at this Location:

Office Hours

Always Open On Your Smartphone

What is 24/7?

It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Nicholas Smith  |  Overall Experience 
Rating:
5.0

Thank you great place

MARY GUZMAN  |  Overall Experience 
Rating:
4.0

Na

Corey Aiken  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marsha Farris  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Judith Vecchio  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Frederick Boyd  |  First Impressions 
Rating:
1.0

I stored my items there for a little over a year. When I came to open my door there were rats droppings all at the front door with nesting pieces. There were rats droppings all over my items to the back of the unit. I had to throw away my mattress and boxspring as there were feces and what looked like rat urine all over a year old bed. I threw away a chair as well. All of my items had to be sanitized twice to get the disgusting smell of urine out of them. I will NEVER store my things in an outdoor UHaul facility again!!

June Sotelo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Aldo Delgado  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Reggie Segers  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brett Gonzalez  |  Online Move In 
Rating:
3.0

The rent increases were the real source of irritation. When I called to check and see what I needed to do for the move out I was told one thing and then when I got to the office I was told something completely different... I guess I feel like you know everybody should be on the same page when you're talking to customers.

BRUCE HAMMOND  |  Overall Experience 
Rating:
5.0

Thanks

Frank Bailey  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Joshua Gillespie  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Frank Bailey  |  First Impressions 
Rating:
3.0

There was only one unit available...the smallest. Said it would hold a 1br it 2be apt...didn't even hold 1/3 of my 2br apt!!

Terri Lask  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ann Walker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michelle Rogers  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elaine Holland  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MARGARET SPENCER  |  Overall Experience 
Rating:
5.0

Justin was very helpful

Ann Walker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

vance anderson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

thomas lester  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MICHAEL HALLER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sonya Dowdakin  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

margaret Chears  |  Overall Experience 
Rating:
5.0

Very helpful.. highly recommend

Judith Vecchio  |  First Impressions 
Rating:
2.0

They no way for you to leave a empty box. The staff refused to check me out, because, there is a small box broken down in a garbage bag I'm 70 and walked around the storage looking for a garbage can, Justin was rude and told he was going to keep changing my account,as long as the bag was there I'm in Atlanta ga. I've been moving with you for over ,20 years.

johnella martin  |  Overall Experience 
Rating:
5.0

I would only charge the location, make it closer in town or more storage locations. Perfect price range, it fills like you're not getting robbed of all your money like other places.

Erton Hoskins  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

vance anderson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Angie Layng  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jordan Tinnin  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

tom galassi  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ELSA REY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BRUCE HAMMOND  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tony Hecker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Heyerdahl  |  Overall Experience 
Rating:
5.0

Will did a great job getting me signed up. At the loves park Il store. Great customer service. Highly recommend to my family and friends

John Ford  |  First Impressions 
Rating:
4.0

A 12% rate increase is not acceptable to me..... So you lost a good customer.

Pam Rehm  |  Overall Experience 
Rating:
5.0

Justin was extremely helpful and professional. I've rented a truck 2 times and now storage unit. I'm not crazy about the after hours bringing a truck back, but during operating hours there's less headache with the staff helping.

Richard Rice  |  First Impressions 
Rating:
5.0

Sorry i had to leave but if i have to move again and need a storage space in the near future i will be back thank you for you service

DIONE DOTSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Craig  |  Overall Experience 
Rating:
5.0

Great storage units and wouldn't hesitate to use them again. Good Staff

King Derek  |  Overall Experience 
Rating:
1.0

Moved out of the storage unit and they keep trying to charge me. Will never get anything from uhaul again!

NICK BINDENAGEL  |  Overall Experience 
No reviews have been submitted for this location.

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