Customer Reviews for U-Haul Storage of Eau Claire
24/7 Rentals  |  U-Haul Truck Share 24/7© Location

345 reviews

229 Moore St   Eau Claire, WI 54703

(715) 834-4435

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Office Hours

Always Open On Your Smartphone

Services at this Location:

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(715) 834-4435

229 Moore St
Eau Claire, WI 54703

Services at this Location:

Office Hours

Always Open On Your Smartphone

What is 24/7?

It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Melissa Fierro  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Scott Thomas  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Taisha Smith  |  Overall Experience 
Rating:
5.0

This location is amazing. They always make sure I'm taken care of and have everything I need. Thank you.

Jennifer Maddox  |  Overall Experience 
Rating:
5.0

Great experience renting a unit here! Facility was very clean every time we visited and never had any issues with any of the rental process.

Emma Smykalski  |  Overall Experience 
Rating:
5.0

Great experience. Facility is second to none and support is there whenever you need it. I'll Be Back!

Ron Bakken  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Connie Spickler  |  Overall Experience 
Rating:
2.0

I had my storage for around 5 years and it started at $29.95 when I moved out it was $59.95. the rate was increased 3xs in the last year and a half. I felt like I was being gouged over and over. The homeless was everywhere dogs running around. It was bad in the end. Always smelled bad. I was one of the first people to rent inside. I feel driven away by haul.

Angela kammeyer  |  Overall Experience 
Rating:
5.0

I felt safe going in/out with the scanning system. That assured me only people with storage units would have access to the inside of the building. Having a climate controlled unit was nice too, both for myself and the items I stored. Staff was friendly and helpful when I started and ended my rental.

renae pierce  |  Overall Experience 
Rating:
5.0

Easy peasy! Thank you

Jamie Edington  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jennifer Maddox  |  Online Move In 
Rating:
1.0

People called in to your private property to steal things while police sit across the street and aid them, people living in units, always a witch craft voodoo satanic pagan trash wanna be important tool being coached around at us normal successful people , faulty lock mechanism, faulty door, has vagrants sitting partying st unit all day and most of the night, employees play "craft" at the customets planning with their crime ring on how to finagle "emergency contact" data so that they can make umnecessary phome calls as if thet don't have your own contact number though they do and they try to play games with you and one emergency contact they designated and it is a form od human trafficking, your employees are criminals and I wS lucky to get out of there alive and with only a few stolen items as they are confederate type of slavery trash kkk freaks who are into property conversion scams amd the whole world os killing off assholes like that so...

JESSICA Seymour  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Fawnna Wilkins  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Louis Henke 
Rating:
5.0

Nick was very helpful with storage information. Great job setting up a storage spot on a short notice

JAMIS SWEENEY  |  First Impressions 
Rating:
5.0

Hate to say it, but there are still homeless people living in there. Was the same experience last time with weird people creeping around the inside of the building. Obviously nothing has been done about it.

Rob Collins  |  Online Move In 
Rating:
5.0

X

Chris Gaylord  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brian Ward  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Elizabeth Holtz  |  Overall Experience 
Rating:
5.0

The property was well maintained. When I needed to pay over the phone every month because I hate technology, the staff was very friendly, pleasant and professional. I’m glad I chose this place for my storage needs.

Sarah Schantz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brad Burg  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Jacob Kantowski  |  First Impressions 
Rating:
3.0

I received an invoice with a late fee weeks after I had done an in app move out. I called to clear it up and the phone rang and rang. I went in to office in person and the employee was helpful in checking my account but no reason for the invoice being sent to me and my emergency contact was provided. Also, why is my emergency contact being contacted for a non-emergency?

Michael Gray  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Henry Lynch  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Anna Darlene Johnson  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

der moua  |  First Impressions 
Rating:
5.0

Nick in Eau Claire, Wisconsin was very helpful and even called me directly when a truck I preferred was available. Awesome customer service.

kris farnsworth 
Rating:
5.0

Very helpful and when I had unfortunate circumstance happen even tru everything uhual worked with me and was very polite about it and helpful. I highly recommend uhual to others Thank you for all the help and also I enjoyed knowing my items were secured & safe

Amanda Berman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

karen brewer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Noe  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andrew Larson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Courtney Erickson  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Anna Darlene Johnson  |  Overall Experience 
Rating:
5.0

I would definitely do the pod again! Very timely and efficient when moving long distances!

William Bowe 
Rating:
5.0

My experience was great. everyone was professional and very helpful with any situation, or question I had.

James rennie  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Noe  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amy Yuen Sum Leung  |  First Impressions 
Rating:
5.0

one of the U-boxes leaked water inside and some of our boxes were wet on the bottom!!! Other than that everything else was alright.

Jeffrey Badman 
Rating:
5.0

Staff responded quickly to our requests.

Robert Dale Anderson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LAYLA fisher  |  Overall Experience 
Rating:
5.0

My wife and I are in our mid-70s and we’re making a move that is huge for us. Since we’re downsizing, we needed a place for long term storage of items we need to keep but won’t be using often. When we learned we could rent a truck and drop it off at our destination with a 1-month free rental we were very happy. When we got to our destination and saw how nice the climate-controlled storage units were, we were thrilled! The whole process was easy for us and the service we received at U-Haul Storage of Eau Claire was exceptional! I highly recommend them.

Kenneth Anselment  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

SHELBY KONG  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Brittany Frane  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHAEL WAMPLER  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Tami Pichler  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michaela Peterson  |  Overall Experience 
Rating:
2.0

When renting a storage unit everything should be explained better I couldn't even get into my unit do to a 24 hour building wouldn't let me in come to find out the next day there's a 10 dollar fee that was never expanded due to homeless problem people in the building so charge the customer like that will fix your problem

JOSEPH FABBRI  |  First Impressions 
Rating:
5.0

Everyone was amazing. Every time I called and every time I visited the facility in Eau Claire the staff was friendly professional and very efficient . I wish Comcast, AT and T United Health care could be trained by you guys.

PATRICIA MCLAIN  |  Overall Experience 
Rating:
5.0

Costumer service was great! they were super busy and the one worker was very apologetic and super helpful. Did not rush through when people had questions.

Emily Koch  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Albert Davis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SYDNEY SCHMIDT  |  Overall Experience 
Rating:
5.0

Staff persons were both very kind and professional. Helped answer all my questions.

James rennie  |  First Impressions 
Rating:
5.0

Josh and Caitlyn were very helpful and genuinely nice. They made moving so much easier and less stressful. Thank you! Great customer service!

Erin Davis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

rory schutte  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Eugene Beck  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Tina Hinze  |  Overall Experience 
Rating:
5.0

Uhaul truly helped out in a time of need and having storage units ready and available was an absolute life saver! Renting a truck was also quick and easy! Overall, the cost was very affordable and essential for moving.

Tiffany Olek  |  Overall Experience 
Rating:
5.0

Awesome service, will use again! Very fast, convenient

Rating:
5.0

Very nice people that work there

JOHN CUNNINGHAM  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Elizabeth Tremblay  |  Overall Experience 
Rating:
5.0

Find a way to keep the bathroom cleaner.

Paul Gaier  |  Overall Experience 
Rating:
5.0

Very happy with uhaul sevices

David Johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mora Nedland  |  Overall Experience 
Rating:
5.0

This Eau Claire UHaul is excellent, efficient, and friendly!

Frank Helquist  |  Overall Experience 
Rating:
5.0

We were happy

Tammy Ginder  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dominik Paintner  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jerry Kipp  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lori Lien 
Rating:
5.0

Customer did not leave a comment.

David Johns  |  Online Move In 
Rating:
5.0

Good service, im really glad. If i need yall again ill come back. Work in the entrance doot sensors, they don't work too good

Luz Bautista Chamale  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paul Gaier  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Paul Gaier  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

JoAnna Fordham  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Leigh Muller  |  Overall Experience 
Rating:
5.0

I really appreciated being able to make the reservation and do most of it online. Prior to settling on U-Haul I was calling around just to get prices and many of my calls went unanswered. After the reservation was made I went directly to the office and it was a quick and easy transaction.

Bethany Bulgrin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amanda Berman  |  First Impressions 
Rating:
5.0

My only grip on the communications regarding the move-in relates to the check-in process. There was no information on the preparatory emails about checking in. While there was information on the outside of the facility itself, it was a little overwhelming and there are 3 identical keypads, all of which take the same code, but only 1 of which you have to use first ONLY to check in. That was nowhere in the email comms, which would have been helpful. Other than that: Everything was fantastic. Thank you!

Brian Gumm  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Hayley Aranda  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Clay Moen  |  First Impressions 
Rating:
5.0

I had a very easy time renting a storage locker here. The staff was very helpful and efficient.

Patrick Frohrip  |  First Impressions 
Rating:
1.0

The final walk through with the manager. Where I paid an amount to grab what I wanted within 24 hours. That was the nicest they were. Otherwise I left because they made it feel like a prison. Staff always there. One hour limits. They have cameras for Pete's sake. And they are too quick to call the police. I never signed up to pay a one hour daily monthly fee. I had a friend that got evicted. Very bad experience. I would not ever rent there again. Why not hire an armed guard. That's how people feel there. With your supposed time limit request and extra security. Everyone should have a reasonable expectation of privacy. Especially if they aren't there consecutive days in a row. If homeless. Who cares. You got cameras all over. Let them be. As long as not consecutive days. Or if people Wana dumpster dive. Let them. They do because of reasons. Did you know the eau Claire police are required to document where homeless people frequent. I hope that wasn't why ya had the extra cops etc. That was the worst business decision u made. I don't know anybody but maybe the cops that liked it. Aren't cameras enough. Let them do there own job. Get warrants. Old fashioned police work. Not jail via U-Haul. My princess you made feel very unwelcome. But people have addictions. Don't be so quick to throw away someone's freedom. Because jail is not treatment. At least maybe you saved a life for the night by looking the other way in a heated storage unit. Not consecutive. A difference. Think about people. Not being the police in disguise when you have cameras. Too much big brother. No thanks. I'll never recommend U-Haul storeage to anyone. I do give the manager a compliment. Only when she said ...when she was a kid they lost all her family stuff in storeage. Probably the same people you rent to but first to call police. That's my two cents but it's the truth in my perspective. That was the only time she seemed real and caring. I saw she hurt as a kid when she talked. I related too. But too much security....no thanks

Scott Lapek  |  Overall Experience 
Rating:
5.0

Super easy to get a unit on-line and move in. Looks very secure and I love the 24 hour access as I work 2nd or 3rd shift hours.

Trinity Aldrich  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Lisa Pelowski-Black  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Heidi Pfuhl  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAMES MOYER  |  Overall Experience 
Rating:
5.0

I appreciated the ease of access to the unit and the helpful staff!

Angela Gunn  |  Overall Experience 
Rating:
5.0

The staff was very nice and had good communication. The facility was well run and maintained. The only feedback I have was that some of the exterior garage door motion detectors weren't working when I moved out but we were able to use the manual buttons. Loved having access to that heated space for truck loading.

Mackenzee Pierog  |  Overall Experience 
Rating:
4.0

More security and less questionable people hanging out

Heidi Pfuhl  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Brittany Frane  |  Online Move In 
Rating:
4.0

#5 above. The facility was clean... However, in the maintenance category, we had an issue with the locker door not staying up in the open position as needed, (locker 2105). I reported it to staff and they responded immediately, attempting to rectify the issue. Unfortunately, it was not resolved. A second issue reported and unresolved is that the slide lock bar is extremely tight; difficult to open; painful on the fingers, especially when opening. .

Michael Rehak  |  Overall Experience 
Rating:
5.0

Thank you ,for your services i like very much if need Again i find the next time

edgar mulato   |  Overall Experience 
Rating:
4.0

Great storage renting experience. Would recommend to many.

Dan Severson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dominique Stafford  |  Overall Experience 
Rating:
5.0

The staff are above excellent at this location in customer service, knowledge, kindness, and caring. Very considerate U-Haul Moore St crew.

Kelsie Lofberg  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lindsey Hillesheim  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Tia Henning  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Dominique Stafford  |  First Impressions 
Rating:
4.0

Nice floors. The provided lock that came with the unit was not in my unit so I had to drive back to the office and pick one up before I could actually unload my stuff.

Alex Luedtke  |  First Impressions 
Rating:
1.0

This guy and a girl came driving up to me unloading some stuff from my kids moms van. Harrassing me. Telling me it should only take me 10 minutes to unload and store my things. I move my stuff out the next day due to that employee. I do not recommend uhaul storage to anybody.

Michael Siegert  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Connie Young  |  Overall Experience 
Rating:
5.0

What to do with lock /keys and card? Where do I return them to the office on birch st? It was a good experience using your storage units on Moore St… I would use it again and recommend it to my family and friends😎

Debra Jacobson  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Leann Ware  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Stacy Hess  |  Online Move In 
Rating:
5.0

Holly has gone above providing exceptional customer service.

Diane Wojt  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shantel Collis  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

vj PATEL  |  Overall Experience 
Rating:
5.0

The staff is very friendly and very motivated to help you with your needs. Love the energy!!

JENNIFER MADDOX  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

charles philpott  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Edla Karr  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

david marshall  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michel Ziebell  |  First Impressions 
Rating:
5.0

Excellent experience. Love the online rental process. I had made a mistake that was my own fault during the rental process and you were very understanding and effortlessly resolved the issue.

Rob Collins  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

CHASITY BRENTS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

edgar mulato   |  First Impressions 
Rating:
2.0

I was told I could use the storage facility as I had a one way vehicle and a one way trip. The manager Holly called me the next morning after the move and storage were already completed to tell me that her underlines screwed up and I needed to come get my stuff 3 hours away or pay the monthly 80 dollar fee. Mind you, I only had the wrong size vehicle to begin with because of the advice I received from another employee. I had to call customer service to get this squared away and I ended up not having to pay for storage. But all the same, I won’t recommend this specific facility. Note: also gas was closer to half a tank than 3/4. I returned it with 7/8 so I got kinda screwed there too.

JASON BANTLE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

charles philpott  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

vj PATEL  |  First Impressions 
Rating:
5.0

Holly - Thanks for cleaning out an 8x10 unit so I could rent it.

Frank Helquist  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lacy John  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Billy Staves  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Cheryl Bengtson  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Carl Brown  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Mary Linberg  |  First Impressions 
Rating:
3.0

Overpriced but loved the 24 hour availability,manager was friendly including the girl when I checked out,however the girl who helped me check in was actually a bit rude and never once smiled, I would recomend these storage units if they were cheaper.

Andrea Hunter  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANGELA MEAD   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

troy pearce  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alison Bowe  |  First Impressions 
Rating:
2.0

Staff were friendly but we had system issue after system issue and no one would pick up the phone. Auto pay was a nightmare once we added a second unit. Even checkout was an issue… we were initially charged after we moved out.

Lisa Boyd  |  Overall Experience 
Rating:
5.0

So far so good

ZouaPa Vang  |  First Impressions 
Rating:
4.0

My initial experience with U-Haul was horrible and I’m still waiting for a contact back from the supervisor regarding that. But once I got to the south store and they opened the lady was wonderful in Eau Claire.

adria ellsworth  |  First Impressions 
Rating:
5.0

Very simple procedures to get a storage unit with clear instructions.

Primitivo Lactaoen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Skipper Johnson  |  First Impressions 
Rating:
1.0

Was looking to get a refund for some rooms that I rented as they weren’t going to be big enough for what I needed. Was told to come back the next day when a manager was available. Thought I’d be able to call to avoid an hour fifteen minute drive one way. Called multiple times throughout the day with no answer, ever. Also called general customer service and they were unable to help and I was told I did have to go to the location. Unhappy with not being able to resolve my issue by a simple phone call

Matt Johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christopher KALINA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jesse Woodford  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Lacy John  |  First Impressions 
Rating:
1.0

One of the ladies, Holly, screamed at me and her fellow employees because I asked for a unit. She preceded to say how she was going to quit her job and screamed at me to leave. I was just trying to calmly explain my situation cause someone messed up my account precisely. It was an easy fix but she was the rudest person I have ever had to deal with. It was like a crazy SNL skit and didn’t feel real. Everyone else was extremely helpful but they also do not like her as an employee.

Ashley Dalgren  |  Overall Experience 
Rating:
5.0

I have a few units at this facility for my clients. Staff are always very helpful and friendly. The facility is always clean and well lit. Thank you for providing great customer care and service in the Eau Claire area!

Diana Fox  |  First Impressions 
Rating:
1.0

I was picking up a UHaul box which was supposed to be on a trailer. When I arrived at the store, I was told the box was still in the warehouse. The only trailer they had on site had a broken jack, which they knew 2 days prior to my scheduled pickup. I was advised the parts to repair the jack would take 2 weeks. When I did not accept this delay, they were able to find a trailer at a different location, but even then, I had a 90 minute delay, causing extra costs for me, as I had crew lined up to help me unload.

Karen Storlie 
Rating:
1.0

Sorry Not Happy At All With The Services Me And My Mom Received

chrystal williams  |  Overall Experience 
Rating:
5.0

Our storage unit had a lot of trash in it when we first moved into it

Taylor Bradley  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

ALYSSA WELKER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Justin Smieja  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Janet Von Druska  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

DERRICK PETERSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John Peterson  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Diane Selle  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Trista Wickware  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

LEE LEPAK  |  First Impressions 
Rating:
5.0

The U-Pod delivery person, Bobbie, was the BEST! She was so helpful and friendly. It was obvious that the enjoys her job. She was a pleasure to meet. Thank you, Bobbie. You are a gem!!

Carla Wallen 
Rating:
5.0

Customer did not leave a comment.

Grady Leonardson  |  First Impressions 
Rating:
5.0

I will use Uhaul for future storage needs.

Fawnna Wilkins  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Miranda Harm  |  First Impressions 
Rating:
5.0

Great staff and very friendly.Wonderful customer service. Highly recommend this store.

Paul Hansen  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

cory kistner  |  Overall Experience 
Rating:
5.0

U-Haul is the best place to go if you want you properties to be well lit, secured, highly affordable, easy to access and very clean. I will us U haul over and over again if I need to. More grease elbows UHau!.

KHADIJAH AROBO-IKHILOR  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Elaine Aexel  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tasha Ellis  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Gage Morse  |  Online Move In 
Rating:
5.0

Used them for 5 months while finalizing my move. Flawless. Recommend without hesitation or reservations!

james young  |  Overall Experience 
Rating:
5.0

My only feedback would be to share a map that shows where the particular unit is. I was looking outside for my unit when it was actually inside. Since I’d never been there before, the map was kind of confusing out of context. When I asked for help, the general manager was exceptionally helpful and courteous. I am very pleased with the process overall.

Taylor Tarras  |  Online Move In 
Rating:
5.0

Thank you For your help

Charles Hill  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Karl Markgraf  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PHILLIP BALTAZAR   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lauren Sauter  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Savannah Neibert  |  First Impressions 
Rating:
5.0

Will always look for them before going to another facility. Great customer service

Sandra Ruffin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sherry Autrey  |  First Impressions 
Rating:
5.0

Great very happy

David Johnson  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jim Cinelli  |  Overall Experience 
Rating:
5.0

The staff is incredibly friendly and helpful. A+

Gregory Spindler  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Madelynn Kettner  |  Overall Experience 
Rating:
5.0

Manager is great! Holly is a keeper - she made my overall experience excellent!!!

Glenna Jones  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lindsey Hillesheim  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Wendy Luna  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Salli Westman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andy Peterson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dominik Paintner  |  First Impressions 
Rating:
5.0

Excellent experience from getting a unit to the check out process. Would use again in the future without hesitation.

Sarah Mertens  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joseph Mendez  |  Online Move In 
Rating:
5.0

Clean, new facility. Friendly helpful manager named Andrew and Fritz worked with me to make experience hassle free

Harry Raemont  |  Overall Experience 
Rating:
2.0

Staff tried to put onus on me to solve their mistake of failing to check in my returned U-Box unit when I returned it in June. I had to push back and have my issue escalated to a manager, whom then could not be bothered to call me back and I had to call again to further pursue a solution to my issue.

Ted Miller 
Rating:
5.0

Customer did not leave a comment.

Karl Markgraf  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ralph Ambrose  |  Overall Experience 
Rating:
5.0

The staff were very professional and friendly. They ensured that I understood everything from the beginning and there were no surprises.

Todd Buckner  |  First Impressions 
Rating:
5.0

The young lady that helped me could not have been more helpful or informed. She was unusually awesome and i appreciate her help.

Glenna Jones  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tyris Milams  |  Online Move In 
Rating:
5.0

Top notch facility. Employees were all very helpful and accommodating!

Deb Schaaf  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

lisa feck  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nicole LaPointe  |  Online Move In 
Rating:
5.0

Manager is phenomenal, very clear about how to access the facility

WESLEY KLINGINSMITH  |  First Impressions 
Rating:
5.0

I loved having my storage until with Uhaul. Great customer service and easy process. I would for sure recommend family and friends to utilize their facilities.

Karen Dominguez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Duane Leetch  |  Overall Experience 
Rating:
5.0

outstanding service and friendliness.

Ralph Ambrose  |  First Impressions 
Rating:
4.0

Thought it said I’d be getting one month free, staff member was very busy but didn’t make me feel rushed and was helpful

Matthew Petty  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LYDIA LAMPE  |  First Impressions 
Rating:
5.0

Helpful, friendly staff. Secure facility. Management listens to customers. I’m totally satisfied.

ANNE BROWN  |  Overall Experience 
Rating:
4.0

Possibly empty the trash more often- it was overflowing on most trips to storage, the other areas of the facility were clean- no complaInts.

Denise Roach  |  Overall Experience 
Rating:
5.0

The lady that helped me was great give her a raisd

Brad Burg  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

CRAIG HARGRAVE  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Katherine Krumenauer  |  Overall Experience 
Rating:
5.0

Hand carts very helpful. Facility clean.

Nancy Scidmore  |  First Impressions 
Rating:
5.0

Helpful staff helped with extra storage needs

Rebecca Johnson  |  Online Move In 
Rating:
5.0

Great location and very friendly staff!! Easy move in and out with carts to make it easier. Amazing discount for college students!! Will be talking to everyone to rent here!!

Tami Linssen  |  Overall Experience 
Rating:
5.0

Worked great

Jon Johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karsen Wise  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lauren Davis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sue Kulich  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Sarah Ruhland  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Emily Urbanski  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Herbert Engop  |  Overall Experience 
Rating:
5.0

Climate Controlled and they have loading/unloading bays!

Michaela Peterson  |  Online Move In 
Rating:
3.0

I had received several calls about my times being changed about my u container being dropped off and picked up. Thankfully, the times and dates still worked with my schedule, but it seemed I would schedule one time/day and then the next day I would receive a call saying it did not work anymore.

Matthew Finnegan 
Rating:
5.0

Customer did not leave a comment.

Abbigail Kurschner Kurschner  |  Overall Experience 
Rating:
5.0

Terry with the Schofield, WI location and Bobbi with the Eau Claire location provided EXCELLENT service! They both went above an beyond to make sure our boxes were delivered on time and in good condition. They both deserve kudos and a bonus.

Drew Zimmerman 
Rating:
5.0

Customer did not leave a comment.

Benjamin Bowe  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TAMMY DIMAGGIO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tom Parr  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRUCE LANSER  |  Overall Experience 
Rating:
5.0

Great option for storage! Highly recommend.

Sarah Mertens  |  First Impressions 
Rating:
5.0

Great overall! Thank you for having a nice facility.

michael germann  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tom Parr  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Harry Raemont  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Salli Westman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jim Cinelli  |  First Impressions 
Rating:
5.0

great option for storing my stuff!

Emily Luebke  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Rose Whitcomb  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joy Burkhart Dean  |  First Impressions 
Rating:
3.0

Had a discrepancy with moving in and my unit but it was resolved.

Alexis THOME  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Mason Lawrenz  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jack Zbiegien  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Lauren Davis  |  First Impressions 
Rating:
4.0

Recommend sizing online is wrong. 2-3 room place is not correct.

Kathryn Jaques  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Wendy Luna  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dale Eastlund  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Zachary Blackert  |  Online Move In 
Rating:
5.0

Location and security awesome 😎

kristin kelly  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Russ Raddatz  |  First Impressions 
Rating:
5.0

Very easy check in. The manager we dealt with was very friendly and got us signed in very quickly and explained the process. Very easy process.

Jeffrey Herrmann  |  First Impressions 
Rating:
5.0

I used the mobile process and it was very easy and fast. Fantastic experience

Tim Confare  |  Online Move In 
Rating:
5.0

The friendliest staff ever!

Sue Schwartz  |  First Impressions 
Rating:
5.0

Always so helpful and nice. Only place I’ll go to when moving!!

jadzia ukasick  |  Overall Experience 
Rating:
5.0

The staff was 100% awesome. Hands down.

Bao Xiong  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Emily Urbanski  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DANNY COLLINS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Peyton Paaverud  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Danielle Bauer 
Rating:
4.0

Very easy and convenient. Only complaint was the bird wandering the halls in the upper level.

John Smathers  |  Online Move In 
Rating:
5.0

Great customer service.

Ashley Schuh  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Chad Lain  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joseph Mendez  |  Online Move In 
Rating:
3.0

Our card to get in and code seldom worked and made it hard to get in almost every time. Then when we left we followed the procedures and still got a bill with a late fee. This is super inconvenient and not very good business practice. It got fixed right away but checking out took 3 phone calls and emails to the uhaul website. Please fix your billing system issues then you would rate excellent.

Kenneth Johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard Ligon  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Vicki Oberg  |  Overall Experience 
Rating:
5.0

Kali was very helpful. I don’t think I could’ve had a better experience.

PHILLIP BALTAZAR   |  First Impressions 
Rating:
5.0

Very helpful, friendly staff. I had a real positive experience.

andrew meyers  |  Overall Experience 
Rating:
5.0

Polly was very helpful with setting up my account

andrew meyers  |  First Impressions 
Rating:
5.0

The manager for the eau Claire area, Andrew I believe his name is, it's by far the best manager I have ever worked with in my entire life. And I've had to deal with corporate douchebags most of my career. So I would know a thing about this

Robert Harris  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andrew Colman  |  Overall Experience 
Rating:
4.0

The Pin # is registered as Michelle instead of Ramona or Andrew

ramona sedlander  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jennifer Henriksen  |  First Impressions 
Rating:
5.0

Way too many furniture pads in my opinion were provided. Really a perfect experience. I now tell everyone I know that “if you are considering a move, U-Haul is the best way to move.”

barbra brooks 
Rating:
4.0

Despite having paid for the unit, when I arrived at the unit several weeks later, it had been rented out to another client. I was told it was because I hadn't used the unit immediately. It shouldn't matter if I left the unit empty or not. If the space is paid for, it shouldn't be rented to another client. I was able to sort it out, but there was certainly time lost. I had arranged for stuff to be loaded into a truck and moved. Belongings had to be unloaded in the garage while we waited to gain access.

LAURAN LARSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

colleen january  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jim Nienhaus  |  First Impressions 
Rating:
5.0

The manager at the Moore St/Hastings Way U-Haul location in Eau Claire was extremely helpful. I was very pleased with my overall experience.

Richard Spindler 
Rating:
5.0

in the midst of moving my mother in law into a new facility and needing storage quickly, I have had to work with movers, starage, phone transfer, change of address, insurance, ...the list goes on and we are in the middle of covid. I have to say, without any doubt, that UHaul was by far the easiest oto work with and best by far customer service. Thanks for making this part of a move go so well. Andrew really did an awesome job making this a great experience.

Dan Severson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Julianna Peters  |  Overall Experience 
Rating:
5.0

Came into some financial trouble and the manager Andrew was very helpful in the process making sure I didn't loose my belongings

Joshua Copas  |  Overall Experience 
Rating:
5.0

William and everyone I interacted with at UHAUL pods in Eau Claire were amazing. Friendly, helpful, and genuine nice people. they cared about my belongings and their service was amazing.

Rebecca Rother 
Rating:
4.0

The prices seem slightly sneaky and not 100% upfront, but the facilities are nice and secure.

seth gilbert  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jessica Christner  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Deborah Chalker  |  First Impressions 
Rating:
3.0

If not for Andrew and Bobbie this would have been poor at best. Uhaul is very difficult to work with at regional and website levels. We rented a 26 ft and 20 ft trucks, 4 u boxes and 3 storage units. There were hiccups on all these areas with web or regional contacts. Again Andrew and Bobbie at Eau Claire saved the day. Wesley from Como in St Paul was also great with delivering the uboxes.

Glenn Meidl  |  Overall Experience 
Rating:
5.0

U-Haul is very willing to work with you. I had several situations where I needed payment extensions and had other various issues and they helped me resolve those issues. I would 100% recommend!!

Skye Kujawski  |  Overall Experience 
Rating:
4.0

The movers on both ends were great, and everything arrived in good condition.

Jessica Burnham-Hinton 
Rating:
5.0

Customer did not leave a comment.

Mike Deacon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mike Deacon  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Peter Peloquin 
Rating:
4.0

Overkill on security. Put an access gate on fenced property. Alarm goes off even when properly logging in.

Glenn Meidl  |  First Impressions 
Rating:
5.0

When doing an on-line quote, more clarification of charges would be helpful. Quote indicated a delivery charge, but didn’t clarify it was to drop off the empty box, then another charge for a non U-Haul company to deliver it at the ship to location, and yet another charge for them to pick it up after was emptied.

Randall Stuttgen 
Rating:
5.0

Customer did not leave a comment.

Steve Amos  |  Overall Experience 
Rating:
5.0

Andrew and his employees were very helpful and professional throughout the entire process.

Robert Butke  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Taylor Metz  |  Online Move In 
Rating:
5.0

Andrew Wagner was an excellent store manager. Incredibly professional, helpful, and kind.

Lucy Johnson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Janel Lane  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mara DuVernois 
Rating:
5.0

Nothing. Overall, this was a great solution for us to get us moved during a Pandemic. We were able to minimize contact, move at our own pace and Uboxes provided us with a cost-effective way to store our items while we searched for a new home.

Jari Barac 
Rating:
5.0

Customer did not leave a comment.

Dennis Tolle  |  Overall Experience 
Rating:
5.0

Kali was wonderful to work with and was a tremendous help in trying to deal with a unit issue (my daughter, not U-Haul!). I thank her and U-Haul for being so helpful and easy to work with!

Thomas Wilson  |  Overall Experience 
Rating:
3.0

Had a significant amount of issues setting up the ubox (i dont believe it was eau claire's fault though just the geberal hotline) i origibally reaerved the box to be dropped of on a monday pucked up on a tuesday. Sunday before comes turns out uboxes dont deliver on sunday or monday. Set up the appointment for tuesday pick up wednesday. Got a call saying that their equipment broke and either it has to come on a different day or has to come via trailer (we couldnt do it any other day as we were moving 1,500 miles to nevada that Wednesday morning). They called and said wait trailer has to be picked up same day otherwise it wont meet the guaranteed delivery. Five minutes later get a call from the same person saying hey cross that we do have to pick it up wedensday. There was just a significant amount of either changes or miscommunication that lead to not a great overall experience. It was fine but a significant hassle.

Ryan Hathaway 
Rating:
5.0

Andrew is great to work with. Knows his business and very helpful.

Robert Butke  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Elaine Aexel  |  Overall Experience 
Rating:
5.0

Very happy with U-haul & plan to be going to U-haul for any other future needs. The customer service is great. At least at the Eau Claire self storage they do work with you and are flexible.

Lilyanna Manor  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christopher Brothers  |  First Impressions 
Rating:
5.0

Overall my experience with U-Box was excellent. My only complaint is that I got way too many furniture pads for a single box, and they ended up getting in the way (6 would probably have been enough, 12 definitely would have been). Otherwise, would 100% recommend U-Boxes for long distance moves.

Allison Beemer 
Rating:
4.0

Staff was very fast and helpful had me in and out with storage in under ten minutes

Joshua Copas  |  First Impressions 
Rating:
5.0

Andrew is a great manager and problem solver.

chris dolen  |  Overall Experience 
Rating:
3.0

The person that took my order was very vague about how to move in. She did not mention first month free. Said I need to check in morning of. So I did that and got set up over the phone. Went to unit number was in tape about one inch tall could not find at first. No lock inside.

Sandra Jack  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alejandra Azahares  |  Online Move In 
Rating:
5.0

Maggie & Andrew are both so nice, professional & a step above the best!

Anglea Parrett  |  Overall Experience 
Rating:
5.0

Very reasonable, affordable, straight forward, positive experience during the nightmare of moving. Thanks guys.

Rita Lystrom  |  Overall Experience 
Rating:
5.0

No issues at all. We have used Uhaul storage several times in the past and will continue to use them for future storage and moving needs.

Rachael Burnett  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Larry Detlaff 
Rating:
5.0

Customer did not leave a comment.

Scott Holmen  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Adam Madison  |  Overall Experience 
Rating:
5.0

Wonderful place with professional and friendly customer service at the location on Hastings. Storage facility is secure, clean, and has many benefits that no where else around here can offer. I truly cannot recommend them more.

Brennen Sarauer  |  Overall Experience 
Rating:
2.0

Although Andrew was exceptional when initially renting truck and securing the storage unit, the move out process and completing transaction was ridiculous. I called four times, on hold for almost 10 mins. each time no resolution, finally rec'd this survey so assume my storage unit check out process is now complete? However no one could communicate that to me when I called 4 times to ask why I was receiving emails for a late fee.

Amy Petri  |  Overall Experience 
Rating:
2.0

The Eau Claire, WI location is understaffed. It took me 4 hours to be able to contact someone to find my U-boxes that were in storage because my reservation was lost. I was hung up on multiple times when trying to find my U-boxes. I will not use this service again. The manager, Andrew, at the Eau Claire location was very helpful when our reservation was found. Please get this location more staff so this doesn't happen to more people.

Lauren McIntire 
Rating:
5.0

Andrew and the staff were great to work with.Will recommend this facility to everyone!

Chris Parmer  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Castor Schilling  |  Overall Experience 
Rating:
5.0

I spoke directly with the manager and he was awesome. We were thrilled that you had a special 1 month free program for our college daughter. You made it sooo easy and you now have a customer for life! P.S. I've been telling everyone about the amazing offer from U-Haul. Thanks, Chris

CHRIS CALAWERTS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Randall Fleck  |  Overall Experience 
Rating:
4.0

Everything worked out great, the only issue I had was the online app with billing...it shows you have a 00 due with 00 upcoming. The day it’s due it becomes late... You all need to fix that

Robert Vandenberg  |  Overall Experience 
Rating:
5.0

Great experience. I was in a 2nd floor unit which I was concerned about. The elevator and carts still made it easy to move everything, and the facility was clean and well organized.

Glenn Korhorn  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ameer Collins  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Greg Georgeson  |  Overall Experience 
Rating:
3.0

I had to call several people and got transferred every time I called to more than one person. I had set up my u haul box to be picked up on a day at 12, but then got called and said they are unable to do that and had to move the pick up date but I had previously talked to two workers confiriming that day. It seemed there was not good communication at all between the workers and had to call numerous times before to get everything set up. Not just three times, but 9 times!

Matthew Finnegan 
Rating:
5.0

The manager, Andrew, at the Eau Claire, WI store was exceptionally helpful. His level of customer service was absolutely mind blowing. So kind, professional, and helpful. Very impressed. Will recommend.

Lucy Johnson  |  First Impressions 
Rating:
5.0

Very professional staff

Greg Georgeson  |  First Impressions 
Rating:
5.0

This is a fantastic U-Haul...top customer service, advice, and care. Super clean, very well organized, and easy in and easy out. They also have a beautiful new storage facility that is terrific. Andrew the GM of this location and his team are tops in my book...Thank you for your help on a challenging move day....

Craig Stacey  |  First Impressions 
Rating:
5.0

Amazing experience, we checked in at the Hastings St. location by the GM. He was friendly, helpful & informative. We arrived at the Self Storage on Moore St. The facility is clean, organized & easily accessed! I would utilize U-HAUL for future storage needs!

elizabeth Chapes  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mariah Brower  |  Online Move In 
Rating:
4.0

The whole lock out/alarm system is confusing at first.

Lilyanna Manor  |  Online Move In 
Rating:
5.0

The manager Andrew is awesome. He was helpful and very polite. The type of customer service that keeps me coming back, and would absolutely recommend!

chris dolen  |  First Impressions 
Rating:
5.0

Andrew, the General Manager of the store, was very professional, helpful, and polite. U-Haul won my business for rental trucks and for storage lockers in Eau Claire. This was my best rental experience, and I would highly recommend this store. Thank you!

Glenn Korhorn  |  First Impressions 
Rating:
5.0

Very clean facility. We felt comfortable leaving our property in the storage unit knowing it was secure and safe from being damaged. The free use of the flat bed carts were an additional bonus helping move everything in.

Amy Schmitz  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amy Petri  |  First Impressions 
Rating:
2.0

The manager i dealt with was extremly respectful and just made us feel like friends walking through the door. The only complaint i have was that because of unforseen reasons we were assigned to a unit that wasnt ours and then had to wait on hold for over an hour to speak to someone who apparently didnt know anything. After having to go back to the store and speaking with the same manager quickly handled the situation and seemed genuinely sorry for the troubles we had. My rating negitively to the company but would give that manager 5 stars all the way around for handling a bad situation and making everything better.

Virginia Bolson  |  First Impressions 
Rating:
4.0

The latch on the door was difficult to close

David McCall  |  Overall Experience 
Rating:
5.0

Tell my you box arrived... One it took a day to find out where it was... No one said anything about a guaranteed delivery or anything after they lost my box???

scott Jevne 
Rating:
5.0

Customer did not leave a comment.

paul meyers  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

mike lien  |  Online Move In 
Rating:
5.0

The GM was wonderful and I was very impressed with the facility!!

Katherine Dorway  |  First Impressions 
Rating:
4.0

Overall it’s been good. Had a few issues with drop box/pickup dates and charges. However with one call Courtney, Carlie, and Ken usually resolved issues Right away! That was Amazing! Now just waiting for u-box to arrive at destination. Prompt and professional!!

Elizabeth Olson 
Rating:
5.0

Straight forward, affordable, convenient, first month in storage unit free, free lock. Looking forward to working with U-Haul again in the future! Thanks guys!

Rita Lystrom  |  First Impressions 
Rating:
5.0

Very clean and safe storage facility. First 30 days are free and the staff is amazing! I’d recommend this location to anyone.

Kali Schryver  |  First Impressions 
Rating:
5.0

The process was very easy and entirely online. I was able to rent, gain access, and start loading my unit within an hour. Very smart operation!

Bradford Patton  |  Online Move In 
Rating:
5.0

Great. Couldn't have been better.

Larry Paulson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shea Turek  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Judy Kolve  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mitchell Kaiser  |  First Impressions 
Rating:
5.0

The staff I had the pleasure of meeting where amazing and helped me a lot when I was dealing with the stress of moving, I very much appreciate the help of andrew specifically

victoria dawson  |  Overall Experience 
Rating:
4.0

There were some technical difficulties with their computer system, it got stuck processing while checking in and then checking out. But the lady who helped us check out took off part of our bill to compensate so that was nice.

Alyssa Strukel  |  Overall Experience 
Rating:
5.0

The staff was extremely helpful both for my move-in and my move-out. They made policies very clear in a polite and professional way. The storage facility itself was well-maintained and surprised me with conveniences like supplying moving carts and a clean bathroom. I would recommend this facility to others and I already have.

Sam Murphy  |  Overall Experience 
No reviews have been submitted for this location.

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