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Deloris W | First ImpressionsCustomer Reviews for U-Haul Storage of Beloit
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
You need security cameras on your properties because I had my unit broken into at night, and hours that no one is outside to be seen. Midnight and after to not be seen and no one would never know or seen.
wanda d | Overall ExperienceIt was very confusing getting the storage building as the one we rented did not exist but they were helpful in getting it resolved I do believe this is a problem of the higher-ups not the local U-Haul
Richard T | First ImpressionsEverybody was great. I will be back next year.
Greg H | Overall ExperienceEveryone was very friendly and helpful, which is a rare commodity present day.
Susan B | Overall ExperienceVery very helpful staff. They helped me locate a climate control unit that met my criteria.
William R | First ImpressionsVery friendly and professional.
Susan B | First ImpressionsIt was a very bad experience overall. I never received a reservation for the original storage, and then had to settle for a smaller unit. I then had to get a second smaller unit through a different company. We never received a pay code for the movers. Then they just said they were raising my monthly rate. Never again will I use Uhaul.
Lisa W | Overall ExperienceNo problems except a bit of flooding from the corner unit's outer wall. Rotted 3 tables, but otherwise, it was fine.
Katie R | Overall ExperienceI have been unable to leave anything in my unit. There was no lock inside door as stated. Have gone to facility twice and no one there. Have tried calling multiple times and keep getting an automated “we are experiencing difficulty” then hung up on. I will go buy a lock for the storage unit, no problem. But thinking one is already there then taking a load of items over only to discover no one available and I can’t leave anything was very frustrating.
Shara M | Online Move InThank you
Dawn B | Overall ExperienceWe never got access to the storage unit because the code didn’t work. We had no one to call, and the off-site manager closed ten minutes early. She was leaving when we got there and wouldn’t help us.
LLIAM L | Overall ExperienceNot aware of any issues. All seems well. As long as there were no additional fees or charges I’m aware of. Then I did my part and they did their part.
Marvin H | Overall ExperienceThe staff member that I talked with was very polite and informative
Eydie D | First ImpressionsJen in the office is the best!!! Always friendly and helpful and have enjoyed working with her over the years we've rented.
Linda S | Overall ExperienceLack of communication between staff is extremely poor.. Unit that was rented to me, someone else had. Waited about 2 hour before finding me another unit. Took way to long to figure out what was going on and why. Very stressful and nerve racking.
Pamela W | First ImpressionsI have no complaints with uhall and I will highly recommend you to everyone I know
Audrea M | Overall ExperienceThis company is the best with the best employees so thank you for helping with free space in the place I'm at .
Audrea M | First ImpressionsFacility was basically brand new so it was very nice. However, the security gate, which appeared to be a very nice gate was never closed. The lighting down the storage rows was poor or rather absent and it was almost impossible to get a live body to communicate with for any matters.
KEVIN O | Overall Experience