Customer Reviews for U-Haul Storage of Beaverton

19,663 reviews

14225 SW Tualatin Valley Hwy   Beaverton, OR 97005
(Just East of Murray blvd, Across TV Hwy from Beaverton Toyota.)

(503) 643-9539

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(503) 643-9539

14225 SW Tualatin Valley Hwy
Beaverton, OR 97005
(Just East of Murray blvd, Across TV Hwy from Beaverton Toyota.)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

Customer did not leave a comment.

Andre Marks Solorzano 
Rating:
5.0

Good

Brian Lorts 
Rating:
5.0

Customer did not leave a comment.

Lorena Vildozola 
Rating:
5.0

Customer did not leave a comment.

MATHEW FOSTER SCAMAHORN 
Rating:
5.0

Honestly the ONLY thing that could be improved is the price. While not outrageous, it is a Lot. James the serviceman was great. Very respectful, helpful, and efficient. Will be happy to return back here for any of my other towing/hitch needs.

David Benjamin 
Rating:
3.0

Installer was professional and provided useful information and incite.

John Toews 
Rating:
3.0

No night drop off available for our vehicle. No credit for packing blankets which we did not use and were still sealed in their bag. Overly reliant to have the customer do the work themselves on an app. The person on phone call was professional and pleasant the guys in the in-person store were less so.

Eric Taylor 
Rating:
5.0

Customer did not leave a comment.

Jocelyn Londraville 
Rating:
3.0

Get rid of the morning guy at the front counter. He was so rude. My brother noticed as well. He was a jerk from the second I walked in through the entire process of renting a truck.

Charise Sargent 
Rating:
1.0

They were extremely rude to everyone, not just me. The equipment that I reserved was not there, they gave to someone else and did not notify me ahead of time.

CRISTIANE TRAVIS 
Rating:
4.0

When I dropped the truck off, they were not open.

Michael Romano 
Rating:
1.0

The attendant in the lot was incredibly rude, refused to give us keys after we checked our equipment in on the mobile app, yelled at us about someone else’s car being parked where it wasn’t meant to be, and kept yelling at us to take out/move equipment that we did not rent because he was too lazy to. We told him it was not our responsibility and we did not want to touch equipment that the previous customers left (dollys) and he kept saying that if we want the keys we need to take it out because he wasn’t doing it for us. The guys inside were kind and efficient, but I have never had such a terrible experience somewhere.

Braydon Reed 
Rating:
1.0

Rented a motorcycle trailer and the tongue of the trailer was worn out and the tire had way to much tire pressure. trailer wouldn't stay planted to the road. Even when going under 5mph. Trailer ate up my brand new tow hitch that I purched with trailer rental. front desk wouldn't replace or return the tow hitch. Trailer with plate starting with GGG needs to be taken out of service.

Scott Kaady 
Rating:
4.0

There was mud and dirt in the truck and it t wasn’t clean. I can send pictures. Didn’t pay attention at the time but then it ended up staining the back of a rug. Other than that, experience was good. Stephen was very helpful.

Adam Ibrahim 
Rating:
5.0

Customer did not leave a comment.

Jennifer Strickland  |  Overall Experience 
Rating:
1.0

Location had a single check-in person even when the line had 10 people waiting. Waited in line for 30 minutes, and then was told my 4-hours had already started and that I had to have the van back in 3 hours. Van smelled like cigarette smoke. Was disgusting.

Bryan Brooks 
Rating:
5.0

Wiper blades on driver side needed to be replaced.

JEFFREY LEVINE 
Rating:
4.0

Customer did not leave a comment.

May Cheng 
Rating:
3.0

Inside staff was great. The guy in the lot was an a$shole.

Thomas Meyer 
Rating:
5.0

Customer did not leave a comment.

Robert trietsch 
Rating:
5.0

Customer did not leave a comment.

Louis Dahl 
Rating:
5.0

Customer did not leave a comment.

Karen Lumpkins - Ochoa 
Rating:
4.0

There was only one employee at desk. Wait to pick up was long as a result. Customer parking instructions should be easier to understand. Add signs along green curb. Finding out you parked in wrong place after you've parked adds to stress of moving and amount if ti.e to check in. Returning vehicle was easy and fast though. Thanks for that!

Julie Tesore 
Rating:
4.0

Customer did not leave a comment.

edilberto barreto 
Rating:
5.0

Customer did not leave a comment.

Debra Eastburn 
Rating:
5.0

Front desk staff during this morning (Friday) were excellent and very helpful. One suggestion would be: State somewhere before finalizing a booking that if you have a provisional license you cannot be the driver. I wasn't aware of this until the staff notified me before pickup. Thankfully my dad was able to drive, so it all worked out.

Owen Sundbom 
Rating:
5.0

Jacob was great. Gave us clear choices and got the job done earlier than expected. Very happy.

Marilyn Arthur 
Rating:
4.0

Clear instructions, I filled the truck to the level it was to begin with. I should have taken a photo of the gas gage when rented, before refilling, and after refilling so, they couldn't charge me for more gas saying I didn't refill the truck. Also they need it posted that they do not recycle cardboard boxes/have a used box program. They charged me $25.00 for the flattened used uhaul boxes left in the truck. The last time I rented a uhaul truck, I wasn't charged a cleaning fee because of leaving the flattened used in good condition boxes

Sarah Banta 
Rating:
5.0

Customer did not leave a comment.

Greg Chrones 
Rating:
4.0

Amazing

Joseph Escalona 
Rating:
3.0

Floor was dirty, but not terribly so. My biggest gripe is with the automation that didn't work for after hours return. Location couldn't be found and barcode wouldn't scan, then couldn't add the picture of dash for mileage and fuel levels, had to just lock truck and put keys in drop, was all that worked. We'll see if this review even goes through...

Niles Rubin 
Rating:
3.0

There was only 2 people working and a lot of people in line. The workers were overloaded. They need more staff at this location. They did a fine job considering how overwhelmed they were.

Joseph OBrien 
Rating:
2.0

A few of the employees unfriendly, some chaos and I posible I would not go back to this location. Maybe this is the U-Haul culture at all locations.

Traian Grecu 
Rating:
5.0

Customer did not leave a comment.

Trystan Neikes 
Rating:
1.0

Understaffed, very long wait and no where to park. Entire lot was jammed with returned trucks they had no employees to move. Horrible experience and I will never use that location again, will rent from someone else if I have to.

Eric Kettwig 
Rating:
5.0

The people work there, they know exactly how to help you.

Romin Furutan 
Rating:
5.0

Customer did not leave a comment.

Rogoberto Rosiles 
Rating:
5.0

Customer did not leave a comment.

Carrie Matos 
Rating:
5.0

Your team excellent customer services.thank you very much.

MUSTAFA VERMELHO 
Rating:
5.0

You guys were amazing, really nice

Alejandra Montes 
Rating:
5.0

Customer did not leave a comment.

Jean Fratto 
Rating:
5.0

Customer did not leave a comment.

Fariborz Habibi 
Rating:
5.0

Customer did not leave a comment.

Vanshidhar Konda 
Rating:
5.0

Customer did not leave a comment.

robert trieisch 
Rating:
5.0

Customer did not leave a comment.

Dmitry Lifshits 
Rating:
2.0

This location is always extremely slow at helping customers and their staff is not friendly. The average wait time for help is no less than 10 minutes, that’s just for an employee to recognize you’re standing in line… It’s apparent they are very understaffed and most employees have minimal to no customer service experience. Only reason I choose to rent at that location is due to proximity.

JEFF LIVINGSTON 
Rating:
5.0

Customer did not leave a comment.

Jean Baker 
Rating:
5.0

Customer did not leave a comment.

Gary Crossman 
Rating:
5.0

Very friendly representative. Fast and effective.

donna jackson 
Rating:
5.0

Customer did not leave a comment.

Eliza Marie Amad Casilla 
Rating:
5.0

Best experience ever for any customer service. The reservation person was totally helpful and knowledgeable about services and took care of an immediate need for a last minute rental. The rental property was well managed and extremely helpful personnel. I just thank you all very much.

juanita werner 
Rating:
1.0

I am filing a complaint. After the hitch was installed I had to pick up the trailer at another location. My lights weren’t working so the branch manager in Beaverton had to re-wire my entire car. All the wires were sagging and he expressed how dangerous this could have been if I were to drive it. I made several calls to the Branch Manager in Sherwood with no response. I am going to dispute the charges.

Charmain Tompkins 
Rating:
1.0

Just say no. It’s like drugs…harmful to your best interest. Unethical and dishonest at best.

Lana Robert 
Rating:
5.0

I don't usually do the survey things, but i felt compelled in this case. Staff has been fantastic when talking on the phone (usually the scheduling office). The staff that are actually in the stores- some of them really take the time ti help, but a small few of them, not so much. To their credit, when they get busy, they're *really* busy. Sometimes i see one or two additional staff on their computers, i'm sure they are working, but they won't take the time to let you know. It would be nice if they would say something like "i'll be with you in a sec", or "i have these things i need to complete but i'll be right with you. Heck, even if they said, "this job is a pain in the ass right now but i'll let you know when i'm ready to help you" would be great to hear- just *some* sort of something that confirms that they know you are there and they'll get to you when they can. I got three storage locations in sherwood. The dimensions on paper seem erroneous on paper, maybe even practically- i feel like i'm being shorted frankly. Because of the type of metal being used, i loose significant space because the metal pieces that make up that walls, every few inches they stick out. I effectively loose all of the space (on three sides if i remember, tho the door doesn't contribute to the problem). So for a 10'x10', i loose a couple of inches from each wall (that's a guess, i haven't had time yet to use a tape measure, but i will. Also, there are gaps in the metal in some areas- holes that goes to god knows.. lf i'm adjusting something to make it fit, or using a tool for whoever knows what, and a nut or bolt goes down one of those openings, i think it's goodbye forever bolt, i don't see any possibility of getting it back. The openings that i see at the top-why? on the one hand, the place has a very good temperature for furniture etc, i get there has to be some way for that to happen. But on the other, it's a really big hole. What if the person on the other side of my wall moves in a, for example, a bed that's infested with bed bugs rats and god knows what else.. I wanted to reserve a 10'x20' but they didn't have available, so i got (1) 10x10 and (2) 5x10 (i think) that adds up to a 10x20. But it doesn't really add up to a 10x20 because of the lost space as i mentioned before, I like it tho that the (2) 5x10's are next door to each other, but they are on a different hallway from the 10x20. All of them have a flight of stairs which i didn't want, it was hell lugging all of the stuff up. I was surprised to find that the building with all of the storage locations has restrooms. I'm not one for using public restrooms, but moving is such hard work, and when you gotta go (etc...) They seem like they're reasonably clean on average, tho one day in particular i looked like someone pissed all over the sink, toilet, floor, all over the roll of toilet paper etc.. Not a complaint, it's more a testament of some anonymous funky weirdo. In other words, no complaints about that, just a comment. The lights in the hallway are plenty bright so i don't need to have a light in the unit. But the uhaul i have in vancouver (andreson blvd in vancouver wa) doesn't have a light either, and it's completely dark and i need flashlights.. I'm hoping to move everything from my vancouver Uhaul to sherwood uhaul. I can't do it myself- a lot of furniture, i'm told you have people help with that, and i'll be asking about it in a few weeks. Overall, i didn't like a lot of the negative comments and reviews i see on the net for uhaul. But as is usual these days, people b*, moan and complain as much as they like, with no regard to reality it seems. I've seen the same thing with uhaul- overall uhaul has been fantastic, in particular when i talk to the folks at the scheduling center. As i understand, each uhaul site pretty much does their own thing. I can call the sched center and get on-point info about truck rentals ect, but was disappointing to find that the sched center can't find much more info about rental spaces that i can online. Several times i called a uhaul site, they were too busy to answer so my call was forwarded to (i think) the scheduling office, or maybe some corporate office, who is in the same boat- they have no way to know anything about storage spot rentals, and they told me i need to contact the location, which just keeps forwarding my call. It felt almost as if each uhaul location was a different company from the uhaul scheduling offices.. Anyway, i've typed a book, sorry- i rarely bother to write reviews or do surveys, i just felt strongly about a few things- for the most part i think uhaul works really well. I hate reading horrid reviews about companies when my experience has been the opposite, and i think uhaul is one of those companies..

Robert Trujillo 
Rating:
5.0

Customer did not leave a comment.

Abdul Hashmat 
Rating:
4.0

I however would not recommend Ohana garden and hydroponic! The guy was locking the door when I pulled up, he said check in online and save $20. It would not let me complete online check in so I locked doors and dropped key in drop box. It was above the gas level it came with, I swept and left dolly in the truck! Then the next day not only was I not credited $20 but they charged me $9 dollars more! For what?

Troy Keast 
Rating:
4.0

The wait time was long as it always is at any U-Haul site.

David Barton 
Rating:
1.0

Picked up U-Haul and there was no gas. I dropped off the U-Haul and had a $25 cleaning. I called to ask way and a dispute was put in. I was called two hours later saying the cleaning fee should have never happened and the will refund it. Come today my bank card has been charged 6 times! I am now negative and all U-Haul can say is we refunded you and it can take up to 5 days.

VICTOR PRIETO 
Rating:
2.0

The people are nice enough, once you get to them. The lines are long, and the online application promising to fix this is broken. The result was a very late start for my moving team.

Gary Stephens 
Rating:
2.0

Not overcharge me for gas, cleaning and mileage driven. I spoke with the rental location immediately upon receiving my email receipt which listed 28 miles driven which was accurate according to Google maps. A cleaning fee of $25 and 9 gallon fuel adjustment of $44.62 were listed. I called about both and those were taken off. They then informed me that the mileage in of 28 miles was wrong and inaccurately charged me for 66 miles. I disputed this but was told that without a photo of the odometer upon return I had no case. I contacted Customer Service and lodged a complaint. This is now being looked into. My contract number is 72889086. Larry Moffett

Larry Moffett 
Rating:
1.0

Customer did not leave a comment.

Jessica Gemza 
Rating:
2.0

Over charged and not professional once asked about the sudden changes

josh Jenkins 
Rating:
3.0

Customer did not leave a comment.

Moises Santamaria  |  Overall Experience 
Rating:
3.0

Where to park/not to park during the rental is a bit confusing. And the return process was also slow due to the line of vehicles out into the street and no staff outside to provide guidance on what to do. Otherwise it was a smooth experience.

Maureen Caryl 
Rating:
4.0

Easy pick up and drop off, convenient location

Steve Schulz 
Rating:
5.0

Customer did not leave a comment.

Bruce Blihovde 
Rating:
5.0

N/A

Tim Espinoza 
Rating:
5.0

The return process was God awful. It was pouring down rain and I had to download the app and take multiple pictures. I was soaked and cold.

Tim Wakefield 
Rating:
3.0

Drop off was a mess and the older Hispanic man with a gotee should be better at explaining where in the hell he wants a trailer and not stand on a line and guide back instead should have stood where he wanted it which would have saved a lot of time

William Keech 
Rating:
2.0

Majority of staff were rude and impatient

Skyler Cloud 
Rating:
5.0

Customer did not leave a comment.

Jonathan Kiser 
Rating:
1.0

Because I was put gas they’re charged me $17 dollars extra

Mohammad Abulrahimzai 
Rating:
5.0

Friendly and helpful staff.

Bruce Skerry 
Rating:
5.0

Wonderful service!

Cory Lehan 
Rating:
2.0

I was treated fine by the staff (I'm a white female) but my husband, who is a black man, was treated with an unacceptable aggressive and insulting manner. A Hispanic male employee yelled at him upon arrival, and when my husband asked the person to repeat themselves, as he didn't hear or understand clearly the first time, was talked down to. The employee asked him if he even understood English. He then yelled at him. This is unacceptable. He only had to drop off our truck because I seriously tore several ligaments in my ankle and have a bad sprain. I would expect any service that we have to pay for would at least maintain the smallest modicum of professionalism, but your office doesn't seem capable of such things. Totally disappointing and infuriating.

Joanna Johnson 
Rating:
5.0

Customer did not leave a comment.

Yi An Ko 
Rating:
5.0

Customer did not leave a comment.

Hyang Bernard 
Rating:
4.0

Only thing that was a guy don’t know his and but was a Latino was kinda rude .

CYNTHIA DIAZ FREGOSO 
Rating:
1.0

Beware! 1st truck-picked up and had holes in the gas tank The store knows this is a problem but downs check for it prior to customers renting trucks for moves 2nd truck- the manager assisted me. Engine trouble a 6hr move on the road turned into a 9 hour move. Very dissatisfied

Kelsey Brandl 
Rating:
1.0

Customer did not leave a comment.

rolando mendoza 
Rating:
1.0

The customer service was extremely nasty, my experience was as not pleasant at all. If I knew that the customer service was that bad, I would had never requested any services from that location (TV Highway and Murray, Beaverton, Oregon).

Rogelio Evangelista Morton 
Rating:
1.0

Some of the outside staff is very rude.

Jesus Cerda 
Rating:
5.0

Customer did not leave a comment.

Jose Fajardo Nejia Rodas 
Rating:
4.0

Customer did not leave a comment.

Joyce McCulloch 
Rating:
5.0

Customer did not leave a comment.

Jasmine Robb 
Rating:
1.0

The lot attendant at drop off was rude and extremely unhelpful. When driving into the lot, there is an arrow on the ground and a traffic line that directs traffic to the left of the lot. However, apparently returning traffic is supposed to go to the right even though there are no signs directing traffic there. When I followed the arrow to the left, the attendant belligerently approached the truck and asked me "where I was going". I told him I was returning the truck and I asked him if he wanted me to turn around. He ignored me and walked away. I told him twice that there were arrows that directed me there, but he ignored me and continued to walk away. The attendant also yelled at my friend who was picking me up for parking in the lot, even though it was in a designated parking spot away from traffic. I expected better customer service.

Todd Worthley 
Rating:
3.0

The U-Haul I got had traction problems and something else going on. My brakes did not work well. Customer service was great though. Renting it was easy.

Yareli Guadalupe Fernandez Varela 
Rating:
5.0

Super quick return!

Ken Malueg 
Rating:
3.0

Customer did not leave a comment.

Jonathan Morse 
Rating:
1.0

The guy that met me in the parking lot was rude. English obviously a second language. He was gruff. Unwelcoming. Loud. Later when he set me up with the trailer he wasn't any better.

Terry Mallon 
Rating:
4.0

couldn't be better

Bob Graves 
Rating:
5.0

Customer did not leave a comment.

Jorge Martinez 
Rating:
5.0

Customer did not leave a comment.

Sebastin Moncada 
Rating:
5.0

Customer did not leave a comment.

Christina West 
Rating:
5.0

Very friendly. Hitch installed quickly even when parts on car were in poor condition.

Rylan Kihs 
Rating:
5.0

Keep making your staff happy, it translates to happy customers :D

Jasmine Robb 
Rating:
5.0

Customer did not leave a comment.

Larz Hitchcock 
Rating:
5.0

Some of your workers were a little gruff so maybe some lessons on customer service. The guy out in the lot directing traffic was off putting.

Meredith Babler 
Rating:
1.0

The guy at the counter made me feel like I was stupid and didn't know what I was doing since I am a woman. The lot attendant is very rude, while I was inside getting my rental taken care of he yelled at my son in law and told him that he needed to move his F*****g vehicle, and then when I went outside we moved my vehicle to where we needed to go and he started yelling at us some more, even after we told him we were trying to get the trailer we rented. He did apologize, but if he wouldn't have needed to if he didn't act the way he did to begin with. Parking there is confusing and there are no signs indicating where you are able to park. I have used this location before and had no problems. But this time I was very tempted to back in and cancel my rental before I even left the store.

Deanna Queener 
Rating:
5.0

The instructions for responding to your web requests for information could be a little clearer.

Daniel Storzbach 
Rating:
5.0

Customer did not leave a comment.

Anne Marciano 
Rating:
5.0

efficient, helpful, supplies are plentiful

Dale Brounstein 
Rating:
5.0

Luis and the manager have been so kind and helpful every time I come in. I’m so grateful they made my experience at Uhaul so great for me!

Ariel Broyles  |  Overall Experience 
Rating:
2.0

See previous rating details.

Mark Moore  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jordyn Parsons  |  Online Move In 
Rating:
5.0

It would be able to access our units later, but overall, great job.

Donald Boyd  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Ervin Garner  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Paula Robles Marquez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

sharon dolph  |  Overall Experience 
Rating:
4.0

The off duty supervisor was available by phone to help us get the correct size of storage unit we needed.

sharon dolph  |  First Impressions 
Rating:
1.0

To be yelled at and acosted by the workers is not what I would consider a good experience. On numerous occasions over the past few years there have been some select employees outside that have almost downright started physical confrontations, after yelling at both my wife and me - treating us as if we are idiots and we're doing something wrong by accessing our roll-up storage unit. Your team may struggle with issues with other tenants, But that does not mean you need to take out your aggression on every other good, well-paying tenant, who use storage services that they pay for as intended. How your fleet management interferes with access to the storage is unacceptable, and not a reason to bark orders at people trying to go about their day. The staff inside at the counter are always reasonably pleasant, and are at a complete opposite to the staff outside running around yelling at people. We have avoided going to the storage unit for months at a time specifically because we dread interaction with this outside staff. Also, shuffling rental vehicles in the storage area might be necessary for THIS location, however there are a lot of other locations without this fleet congestion. Many other companies that offer storage only. Demanding that a tenant move their vehicle while they are actively accessing their storage unit is unacceptable. Especially when fleet vehicles are blocking the roadway and many roll-up units - get the keys and move vehicles yourself! It's not the responsibility of the paying storage customer to help do do the job of a disorganized rental fleet. I have made several complaints to the interior staff, one of whom I believe was a manager. No changes were made for at least a year following. I sincerely hope that changes have been made since then, But this is absolutely an unacceptable way to conduct business.

Christopher Baltaxe  |  Overall Experience 
Rating:
3.0

We rented a truck to move to Beaverton, and the package included a month's free storage. We were assigned one unit, but when we got to Beaverton, they gave us a different unit. Then we were billed for the month that was supposed to be free. When we brought this to the manager's attention, we received a refund for that month. As for lighting, there does not appear to be any light inside the unit, and it is a bit difficult to read labels on boxes stacked at the back of the unit. Staff were not always friendly, and made promises they didn't keep (we'll help you with that... sorry, too busy).

Allen Prowell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sylvester ceasar  |  Overall Experience 
Rating:
5.0

I cannot give enough praise and thanks to this team. They really helped me out in a tough situation and made the entire process very smooth and communicated with me well. Thank you to the manager Stephen he is wonderful! I wish they were open a little later on weekdays for access, but we all need to have time off too. Thanks again !

Paige Iverson  |  Overall Experience 
Rating:
4.0

Overall, U-Haul is good to use but they faculty the people that they have working for them are not friendly. Have you standing there while they carry on conversations about what they doing? Plenty of times I went to put things in my storage couldn’t get into it had to walk back-and-forth to the office. Was there a one hour and 30 minutes I couldn’t get into my storage they need new people that know how to deal with customer service I had one storages one for eight years. 2020. I got another storage and kept that for three years. I just couldn’t take the rudeness no more and disrespect. I rent a truck from them several times to move the Philadelphia to move to Florida to move to Augusta to move to San Antonio. Also, I use the U Pack

TRACEY Best  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jean Hendricks  |  Overall Experience 
Rating:
5.0

I recently had the experience of a renter not wanting to move out of my house. When they did leave, they left most of their things behind—we packed 7 seventeen foot truck loads of stuff to take to 2 large storage units until it could be sorted and sent to Habitat for Humanity, Goodwill and the rest to the dump. Without Uhaul, I don’t know how it could have been coordinated and for a reasonable price. Thank you Uhaul!

Arlinda Dickson  |  Overall Experience 
Rating:
3.0

Price is a bit high. There is no light in the storage unit. (Our previous unit with another company in California had a light in it.) Also, I had a unit reserved with my truck rental, but when my wife went in, they gave her a different unit and seemed unaware of the reservation I made online. Another thing, my wife and I both got keys to the unit, but they only gave us one access card to get into the area where the storage units are.

Allen Prowell  |  First Impressions 
Rating:
5.0

Nice staff and clean facilities and equipment

Rob Harris  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Harryman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kevin bradley  |  Overall Experience 
Rating:
3.0

The place is dirty and several employees are just very rude.

PAT MARTIN  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Elisabeth Connor  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Keith Barnett  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

ABHISHEK KADABA  |  First Impressions 
Rating:
1.0

The person that set up my rental for the unit was very rude, the next time my mother in law went to pay they were rude to her, and to me onbthe phone. Rather than ask if she wanted her change they decided to automatically put it towards the next month. I told them no give the change. They got irritated because they had to open a cash drawer. Took their time to count it. Very unfriendly place.

Amanda Ortiz  |  Overall Experience 
Rating:
5.0

The staff here went above and beyond for me more than once!!! Great team!!!! Thank you!!

Mary Michelle Sonokey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dan Oberst  |  Overall Experience 
Rating:
5.0

Louis at the front desk was awesome to work with.

SARAH SEMPERT  |  Overall Experience 
Rating:
3.0

Almost every time I needed in the storage unit. The was a U Haul truck parked Infront of my door. Had to shimmy past the truck. Trying to get help move was next to imposable. Log line at the counter.

Joseph Abeyta  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LUIS M CASTRO  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Steve Sierra  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Ricardo Alberto Gonzalez Daniel  |  First Impressions 
Rating:
4.0

No comments

MARGARITA LABORDE  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

DAWN OLMSTED  |  First Impressions 
Rating:
5.0

Stephen Goodrich made the whole rental process quick and easy!

lawrence lee  |  First Impressions 
Rating:
5.0

I was there two days in a row, the service attendants were amazing and friendly. They were upbeat even though there was a line. They seem like a cohesive work group.

Claudia Hoff  |  Overall Experience 
Rating:
4.0

Check in process is very slow. Staff that are there are great but there is not enough help.

Margaret Dibblee  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LYNDA CLARKE  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

James Blaine  |  Overall Experience 
Rating:
5.0

Luis was very helpful, efficient and took time to explain everything thoroughly.

Colleen Pollock  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Boone Dell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jon hurst  |  First Impressions 
Rating:
5.0

Manager Stephen Goodrich deserves a raise! That guy goes above and beyond.

Ryan Pollock  |  Overall Experience 
Rating:
3.0

Was there Sat and Sunday. Both days I was met by Jose in the drop off area. He was extremely rude and disrespectful both times. He interrupted and was dismissive of my unusual situation and problems. David outside was just the opposite. David was kind, a good listener, smart, and solved my problems. Brad on the inside was also excellent. However, Jose’s rudeness and uncaring behavior is a showstopper particularly after driving almost 1,000 miles in a uhaul truck with mechanical issues. While I was inside doing the paperwork for my storage room with Brad, another gentleman came in and insulted the manager about staffing. The Experience was unpleasant and unprofessional. I’ve been using Uhaul for over 50 years and this is the first time I’ve had a vehicle with mechanical problems or a problem with rude people.thanks

PAT MARTIN  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Ingrid Mathewson  |  First Impressions 
Rating:
4.0

All employees are always be very nice except for one who I seem to be a supervisor. I have witnessed him more than once be very rude to the other employees and some customers. I have not once seen him sep in to help his coworkers when there is a line out the door. He is always on the radio when talking to other coworkers.

CHRISTIE MCKEE  |  First Impressions 
Rating:
4.0

Some trouble with having to recheck in sometimes with card at front even though I was going in and out of building inside already

Niles Rubin  |  Overall Experience 
Rating:
4.0

When I signed up for the unit I was asked for an alternate address. I'm not sure what the company is looking for with that but from what I found out by asking around most people give an old address or just make something up. Not sure you're getting the information you want with that request. Just my two cents on that.

Dawn Beaudreau  |  Overall Experience 
Rating:
5.0

I have rented storage unit for couple years and never had issues with anything, when I lost my wallet and my access card was in it, they were super helpful and understanding that I was out of access to my money till replacement bank cards arrived and they replaced my access card so I can get in unit, free of charge. I have been renting trucks at same facility for decades and still great customers service every time. Thanks guys keep up great work.

Sammy Yetisen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

OLIVER GARCIA  |  First Impressions 
Rating:
5.0

None

MICHAEL ROSE  |  Overall Experience 
Rating:
5.0

Very friendly

yu chen Huang  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

David Pool  |  Overall Experience 
Rating:
2.0

The desk people were fine. customer service training for some of the employees outside guiding trucks or signage that is clearer would be helpful. Will try to use other locations as much as possible.

Elisabeth Connor  |  First Impressions 
Rating:
4.0

We had no problems with the space and appreciate how easy move in/move out was (from the storage unit).

Zeenia Junkeer  |  Overall Experience 
Rating:
1.0

The gentleman that works outside is very rude and disrespectful and because of him I am looking for a new storage facility

Kierra Bostic  |  Online Move In 
Rating:
4.0

Please don’t be stingy with the ice melt.

Leia Ogg-Mcrae  |  Overall Experience 
Rating:
4.0

Lights inside unit would have been helpful

Stephen Van Nortrick  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY HOWARD  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Matthew Nelson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Catherine Edington  |  Overall Experience 
Rating:
1.0

I wasn’t even able to access my unit yesterday because the hours that were on literally everything said they were 5 am - 10 pm. We got there to find out that no, that’s not when they close and that it’s actually 7am-7pm M-F 9am-5pm Sunday The only indication of those hours were in the office hours but every piece of communication I received while booking said that office hours and self storage hours were different. The employees including the manager basically told us that that’s the way things have been for over a year and shrugged us off. I don’t understand how that can be the way the business has been operations for over a year but none of the online communications have been updated to reflect this. This is ridiculous and complete unacceptable. I will be making sure that we don’t need this unit more than one month so that you never get another penny out me for the way I’ve been treated.

Jean Marie Clymer  |  Online Move In 
Rating:
5.0

I have had the best experience with Uhaul. The employees I've dealt with are friendly and helpful.

DAWN OVERMAN  |  Overall Experience 
Rating:
4.0

process for renting unit seemed slow and cumbersome. but staff nice and friendly.

Julie Ann Martchenke  |  First Impressions 
Rating:
4.0

The Team at uhaul Were Awesome.

Jennifer Broten  |  First Impressions 
Rating:
3.0

There was a smug attitude with a few of the employees that was unsettling. Personally I felt a slight prejudice vibe but that was just my opinion. Also I paid for a full month storage rent and I only used the storage for two weeks, a prorated refund would have been fair. But like I said I think they only reserve that type of specials for their white customers.

Nadrah Foster  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephen Van Nortrick  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Catherine Edington  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sandra Kay George  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patricia Ulloa   |  Overall Experience 
Rating:
5.0

Stephen and his team are top notch, keep up the good work?

Jared Ruffell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brandon Kittrell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Trey Neuman  |  First Impressions 
Rating:
5.0

Daphne, Luis, Brad, went beyond to help me. I’m giving a big shout out to these three for being there when I needed them. A big thank you.

Diane M. Sleczkowski  |  First Impressions 
Rating:
5.0

Luis was courteous and very knowledgeable when helping me with a truck as well as my storage unit. Great worker! Thank you!

CHRISTOPHER FILES  |  Overall Experience 
Rating:
1.0

Storage units were listed as 5x5, they do not meet these dimensions and I was unable to store the small amount of stuff I needed to. When this was brought up with the employees no one knew what they could do assist and make the situation better. I went in and complained about unit size being wrong and they were surprised I measured (unit exact usable space was 4'x4'6" barely large enough to put my storage rack in and not at all big enough for the totes I needed to store). All around the facilities are okay, the door latches and doors are weak wooden doors (for interior units) and never felt fully secure. Employees wouldn't even give me a single free box to attempt to make the situation better. Moved out of my unit within a week and had to pay to get an entirely new unit elsewhere as the access hours are minimal, and the staff is very unknowledgeable about how the business runs.

Jared James  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Lorena Pearson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

linda rogers  |  Overall Experience 
Rating:
5.0

Staff was ALWAYS friendly!!

michelle macrinak  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAWN OVERMAN  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Ana Palmer  |  Overall Experience 
Rating:
1.0

Staff changed my access code for zero reason. That's customer abuse. I refuse to wait in line for an hour without getting reimbursed for my time. The manager doesn't care about filling the soap in the bathroom in the back of the storage lot, even during the plandemic. Too cheap to provide soap for us. Doesn't even empty the garbage bins in the bathroom. There's nails all over the road, I have to repair my tire once every couple of months because of this. The hours are awful, this is not what I signed up for and not what I paid for. I only get about an hour after work to access my stuff now. And the host spigots are now off limits, even though I was told years ago that was part of what I was paying for. U-Haul just keeps making it worse and worse for their customers.

Elliot Tippie  |  First Impressions 
Rating:
4.0

U Haul of Beaverton is very helpful. Mostly positive experience. The facility is not the cleanest of facilities I have visited at U Haul, and the access to storage units is limited to 7pm and 5pm on Sundays. Wish it had more hours to access my unit.

Calvin Chinn  |  Overall Experience 
Rating:
2.0

I received a mixture of great service and horrible. Setting up the rental was awful! I felt like the person setting up my rental was rude and condescending. The rest of the staff was always fantastic, I rented the unit for over a year and never had any other issues aside from access times. If not for convenience I would have walked out the first day.

Brian Fettkether  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

JONATAN CASTILLO  |  First Impressions 
Rating:
1.0

General bad attitude from the management. My worst experience here was when I was moving my things out. The maintenance staff had blown dirt and dust into my unit and coated all of my belongings with filth. I now have to manually clean all of my belongings before moving them into my new house. When I brought this up with the management, they were dismissive (even though it was their fault) and told me to file a claim with the insurance company. I will do this because it appears to be the only way for it to be made right. Overall an abysmal experience and I will never recommend this place to anyone. I have tried to resolve this prior to writing this feedback. The assistant manager had told me I would get a call from the manager within 3 business days and I still have not received a call.

ALLEN NIMAN  |  Overall Experience 
Rating:
2.0

First, thanks for having storage. I don't mean to knock on people. But I'm being asked how it went, so here's the answer... It took me over an hour to get my storage unit. First I had a lengthy wait in line. Staff were clearly very stressed and overworked. When I got checked in, the person at the counter did not seem to know much about the storage units. I was asked to fill out a form that could have been done much faster and more reliably online. I was assigned a storage unit and sold a disc lock. It took about 10 minutes to get my access code to work. When I got to my unit, it had a padlock on it, so I had to run back to the clerk and get it taken off. Then I found that my padlock did not fit into the hasp, which was different from most of the other units that DID have disc locks. I again had to go back inside, stand in line for another 10-15 minutes, and wait to be seen by someone again. This meant reassigning me to a different storage unit, since the one I was in had an older style of hasp that couldn't accept a disc lock. It was a good thing I went back in too, because apparently the first guy didn't take a picture of the form with my license, so we had to get out the paperwork and ID again. And he didn't ring me up for the disc lock, so we had to redo that whole transaction. Extensive signage around the facility says to ask about extended access. I asked. The guy I was talking to didn't know, so he asked another dude who started laughing and said we won't be seeing extended access again anytime soon with all the theft taking place around here. I was frustrated, because currently access hours are restricted to 7am to 7pm. I understand business is very challenging, staffing is hard right now and crime really is an issue especially being so close to a MAX station, so I don't want to sound like I'm beating up on people here. I'm glad to have a storage place. But those are the issues I ran into. The whole thing could have been done more efficiently, saving everyone a lot of time. Also, the signage referring to 24 hour access should be changed, removed or covered -- I did not discover extended access had been completely revoked until I was well into the process.

Jonas Acres  |  First Impressions 
Rating:
5.0

Besides the card reader malfunctioning to enter the storage facility everything else went well. Steven Goodrich was great to work with.

Brandon Kittrell  |  First Impressions 
Rating:
1.0

Not enough staff waiting more than an hour to pickup truck. Got back then storage was closed. Very inconvenient

Miguel Soledad Osorio  |  First Impressions 
Rating:
5.0

Staff super jelp

Calvin Chinn  |  First Impressions 
Rating:
2.0

Employees need to keep a better eye on the back there were people smoking behind the gate by their units and people were blocking the whole driveway. They employees were great up in the office but not very good about keeping an eye behind the gate. The employees did come out after having to go get one though.

Tiffany Park  |  Overall Experience 
Rating:
5.0

Easygoing

Justin Pesce  |  First Impressions 
Rating:
4.0

Everything went very well

Claudia Orozco  |  Overall Experience 
Rating:
1.0

Signed Lease Tuesday 7/26/22 Less then 24 hours Please return my deposit Leased 10x10 drive up unit (3rd unit from office) no. 315 Staff was uncooperative to show unit before signing contract The storage floor was filthy Entry code did NOT work 3 employees tried to open gate requiring 4 or more swipes with each attempt To get inside the gate as well as attempting to leave including put card in upside down before working This has been over a disturbing experience having rented many times and over many years (since 1989) PLEASE HELP ME TO 1) Terminate this contract 2) Return my Deposit via Visa card My cell is 781 645 2496 email Jeffreybaxter72@gmail.com

Jeffery Baxter  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jim Wilson  |  First Impressions 
Rating:
2.0

Worst customer service I’ve ever had

MATTHEW MORALES  |  First Impressions 
Rating:
1.0

Entire staff was rude and Lacked customer service skills. One employee in particular had a very bad attitude and was yelling at me and giving me dirty looks even days after. He always seems to be working out in the yard and was wearing a hat mustache and has darker skin. I reserved the outdoor biggest space specifically and received a confirmation that my reservation was made. When I arrive to my storage reservation with a fully packed 16 foot moving truck, I was informed that they only had the smallest unit available and that there was nothing I can’t do. I spent $3,000 with Uhaul and I had to find other means to store half the remains of my belongings elsewhere. Thumbs down, the most terrible experience I have ever had as a customer at any business. I asked to speak with the general manager a few different days and no response. Suited.

JUSTIN COLIN  |  Overall Experience 
Rating:
5.0

Great service from the staff at the Beaverton UHaul! From answering scheduling questions to storage advice, I would definitely use them again.

Sandy Carlson  |  Overall Experience 
Rating:
4.0

The staff has to blow the dust dirt and grime and gravel off the main drive through areas to get to my (previous) outside storage. These drive through areas dip in the middle to allow rainwater to go down the several drains. The staff blows from the lower center of the the drive through areas only thus blowing all the dust dirt and grit up to the entrances of the outside storage areas! I was always sweeping the dirt away from my storage entrance back down to the low center of the drain areas. Also the dirt and dust got under the entrance door that rolls up....carrying dirt and grit with it! I had to sweep the door off at the bottom and just inside the door ...esp. the sides where the dirt came in. Otherwise it was a great place, great staff and clean bathrooms!

Penny Blanchard  |  Overall Experience 
Rating:
5.0

We were exhausted from moving states and Luis was awesome! He was so kind, helpful and accommodating.

Kyra Harrill  |  First Impressions 
Rating:
5.0

Brad Van Nuys was excellent to work with, even though it was extremely busy he provided excellent customer care!!

Ervin Garner  |  First Impressions 
Rating:
5.0

Very helpful! The original reservation was for 3 unboxes with our truck rental, but based on availability, we ended up with a storage unit, which was MUCH BETTER abs could not be more perfect! Very thankful and we appreciate all the help!

Katherine Hargrave  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Chelsey Landry  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Robert Overton  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joel Erik Nyberg  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Evella Dukes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Susan Upchurch  |  First Impressions 
Rating:
1.0

My total experience with U-Haul the other day was horrible the worst service I've ever had in my life I had to fill out paperwork five different times at four different facilities and to get the U-Haul every time I talk to anybody in customer service there wasn't a single person that said the same thing they all counterdicted each other they all said yeah that person doesn't know what they're talking about one of the people at the front desk said you can't trust or believe anybody in this business nobody knows what they're talking about she actually told me that as far as the storage unit it was good that was all good the manager took care of me there but for the rental of the U-Haul it was horrible

Samuel Banks  |  First Impressions 
Rating:
3.0

My reservation was for $204.50/mon but they are charging me $214.50 with no explanation. The paperwork and online show storage access from 5am-10pm but that is not the case due to security upgrades happening in the future with No dates on when they will be available.

Dee Sanchez  |  First Impressions 
Rating:
2.0

Most of your staff was amazing. The two i dealt with last week were so horrible i cancelled and moved out. They wouldn't let me into my unit. Took two hours for them to let me in. Incredibly rude. Locked my wife out with her car still locked in the gate and refused to let her back in until a manager got involved. Apparently they entered the paperwork wrong into the computer and refused entry to my wife. Which is fine but let her have her car back at least. Your airway heights location is amazing. But this one is absolutely horrible.

JESSIE HARLUKOWICZ  |  Overall Experience 
Rating:
1.0

Employees not knowledgeable about how to make sure customers can have gate access. Another employee yelling at me and blaring horn for blocking road when the uhauls at the center were the reason no one could get through. Continued to blare horn at me even though he could clearly see me moving my vehicle. I tried to apologize and he told me he would be going to the office to report me as NOT eligible to rent my storage unit at the facility for causing problems by blocking the drive lane. I wouldn't have been blocking the drive through lane if the uhaul vehicles were not parked everywhere. My storage unit is a drive up unit I should have been able to unload where I was. And the moment I realized he was honking at me I moved and apologized immediately his rude, unfriendly and unprofessional behavior I will not be recommending this facility to anyone.

Brooke Stuck  |  First Impressions 
Rating:
1.0

Was yelled at and cussed at when I first pulled in, simply trying to ask where I can park my car. Then had to wait 30+ minutes for my online reservation to be found and taken care of. Bob, who was helping me, didn’t seem to mind helping everyone else but me. Honestly if I didn’t have all of my belongings with me and ready to store, I would’ve gone someplace else. Total garbage customer service, generally unhelpful and now we’ll educated staff makes the process harder than pulling teeth. Seriously, fix your stuff U-Haul

Baeley Scott  |  First Impressions 
Rating:
2.0

Facility does not follow mask mandates or social distancing. One employee had a complete disregard for masks and when questioned, laughed at us.

Brian Murry  |  First Impressions 
Rating:
4.0

Alex was very helpful the first young lady that I talked to at the Beaverton And TV highway store she was very nasty unfriendly and didn’t want to help me but Alex stepped in and he helped me but the Equipment on the door Did not work I went to use the sliding card did not work I had a young man running back-and-forth for me to help me with the key so I’m going to change the rating to good but that one young lady you need to get rid of because she’s bad for business

Tracey Best  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Claudia Orozco  |  First Impressions 
Rating:
5.0

I have used this Uhaul facility for moving and storage multiple times and each time the staff and it’s offerings all made the process smooth, simple and pleasant. Highly recommend the Tualatin Valley & Murray location! Thank you so much!

Elizabeth Fanning  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Courtney Petersen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steven Poore  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MIKE VARNER  |  Overall Experience 
Rating:
2.0

location too crowded. was told to "park on street" by lot attendant, but no parking is allowed on street. u-haul equipment all over the place in storage area, difficult to get around.

Chris Olsen  |  First Impressions 
Rating:
4.0

The staff were very helpful and accommodating and very patient.

CANDICE MARIE MILLER  |  First Impressions 
Rating:
2.0

Very poor customer service. My great uncle is Sam Shoen he is my grandpa‘s cousin. My family would be greatly disappointed. Especially cousin Sam’s mom Sophia. She’s rolling over in her grave. I’m related on the Appert/Garske side. Sam’s moms side.

Alana Dianatkhah  |  Overall Experience 
Rating:
2.0

We found rodent droppings and urine on our items and the management weren't co-operative at all when we told them. We have a claim in and thank God I got insurance policy because they are being helpful , upper management and the claims department NOT the U-Haul location management. I will never rent from U-Haul again. Next time I am doing use storage pods if I have to store things again. I lost thousands of dollars in furniture and house items.

evdakia frolov  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

STEPHANIE L BROWN MATTHEWS  |  First Impressions 
Rating:
1.0

• Didn’t have the units we reserved. • Manually deleted the promotional prices we’d reserved. Seriously!! • Would not make a deal to make up for the reservation that was messed up. • Couldn’t care less if we went to a competitor. • Wasted our money and time. • SLOW, sloppy and unprofessional.

Shawn Becker  |  First Impressions 
Rating:
1.0

Reservations mean nothing and the customer service was some of the poorest we’ve ever experienced at any business. Ahead of our out-of-state move, we made a reservation at this location for two large storage units. We received email notification that those units had been reserved for us. However, when we arrived at this location to sign documents and unload our two enormous moving trucks - with a moving crew we were paying for - we were met with a rude awakening. The guy at the counter was overly chatty and slow as molasses. It took him half an hour to get to the part where he let us know they only had one large unit available for us, despite our reservation for two. We were dumbfounded. Instead of finding a reasonable solution, the counter person told us that making a reservation online doesn’t actually mean they have anything available. Not an acceptable answer when we’ve traveled multiple states and have been counting on the product we reserved with the confirmation we’d received. When a manager was finally brought over to review the situation he confirmed that they did not have the two units we reserved, only one. Furthermore, he adjusted our price to remove, yes REMOVE, promotional discounts that we had received online. When asked if they could make a deal for multiple smaller units to make up for the lack of unit that was reserved, we were told that was not possible. We would have to pay full price for each and every unit, with no promotions provided. This all happened while the manager and employee knew I was on the phone with their competitor, who is literally a mile and a half straight down the same road, to check on availability of the same sized units we had reserved through U-Haul. Rather than make any effort to keep our business or pretend they cared about our time, money or the predicament we’d been put in, they nonchalantly as if we “just want to cancel.” This location did not deliver on any level of professionalism. Moreover, this whole process wasted our time and money with the moving crew we’d employed, who stood idle while the U-Haul team pecked at the computer keys and stared blankly at the screen and whom we had to pay for the wasted time at U-Haul and the drive to the new location. Terrible experience.

Shawn Becker  |  Overall Experience 
Rating:
5.0

Steve and on site staff are excellent to work with.

JIM DIX  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Kellee Duffy  |  Overall Experience 
Rating:
4.0

Everything was great over all. The only recommendation I would make is having a light inside units.

Mark Baenen  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Daniel Debates  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chris Parkin  |  Overall Experience 
Rating:
5.0

Employees at location nice and helpful,

Carlos Diaz  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lillian Draper  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John Barrett  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Orlando Green  |  Overall Experience 
Rating:
5.0

We rented a climate-controlled unit here for several years and encountered no problems. Staff was helpful, and automated check-in/check-out worked well. We have only one minor complaint: some trash (coffee cups) accumulated near our unit (which was right next to one of the doors). We disposed of it ourselves, but this seems like something the staff should be checking on.

charlotte dietterich  |  Overall Experience 
Rating:
1.0

Do not store your belongings here. There is a very rude employee that drives at very fast speeds through there with large uhaul trucks and honks at anyone parked there even though there are no parking spots he expects you to get out of his way. Hes going to run someone over! He was alsorude to me in the store parking lot in front and forced me to park at a private business across the street that clearly has signs that say "No parking violators will be towed". I also waited in line in the store for about an hour just to check in only to have the guy that was helping me start helping someone else before he handed me the keys. He then told me to wait. I waited for him to finish. Meanwhile the everyone else that was behind me in line was helped by the next available employee. Then they promised to waive a day off the truck rental for breakdown but didn't and did not put any notes so customer service is refusing to adjust the bill stating that there isn't any notes. How is that my fault? On top of all this the truck was not ready and we spent an hour and half on hold trying to locate one then had to drive another hour and half to go pick it up. They were supposed to call the day before to let us know all this but they didn't. I will never use uhaul again.

Hollie Lamberte  |  Overall Experience 
Rating:
5.0

Everything you would expect from a U-Haul facility, clean, simple, secure, safe feeling, no problems at all.

Jeremiah Johnson  |  First Impressions 
Rating:
5.0

Staff was exceptional; process was quick and easy.

Cody May  |  First Impressions 
Rating:
5.0

Great team at the Beaverton location. Very helpful and easy to deal with! Thanks guys

Elias Whetsell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RYLEE ANNA ROBERTSON  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Cassandra Noble  |  Overall Experience 
Rating:
1.0

The manager of this location is terrible with clients, employees, and is menacingly incompetent.

shahriyar smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tammy Bowling  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Hailey Parmentier  |  Overall Experience 
Rating:
5.0

The young lady at the counter for check in was most helpful, efficient, and friendly... excellent...

Roy Ellis  |  First Impressions 
Rating:
5.0

Very friendly, helpful staff. Resolves issues, protects and maintains the facility for safety using secured cameras and locking devices/gates! Reasonable prices and discounts!

Dustin Hicks  |  Overall Experience 
Rating:
5.0

They where so nice and helpful and made getting into our unit nice and easy!!

Hailey Parmentier  |  First Impressions 
Rating:
5.0

The staff was so friendly and made everything so easy even when they had a line of customers needing assistance as they were understaffed for the business needs of the day.

Allison Carter  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

ray clark  |  First Impressions 
Rating:
5.0

Helpful and friendly

Anthony Nelson  |  First Impressions 
Rating:
3.0

The fact that they park unrented vehicles in front of the storage units and that you have to wait a long time for them to move vehicles in order for you have access to your rental is a huge INCONVENIENCE. On top of that I had to wait about 20 minutes while they hooked up a trailer before I could exit the property. The parking is a MESS!

Gary Buechler  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christine Lovato  |  First Impressions 
Rating:
3.0

Truthfully, you were understaffed when I was there and the access door to the storage unit had to be forcefully opened and needs repair. The door is 2F and my unit is 364.

Bradley Long  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Beverley Bejarano  |  Overall Experience 
Rating:
2.0

I requested a move out on April first. I received an email stating my rent would increase and responded stating I would not be paying as I had already requested a move out. I then called U-Haul's customer service line and they said that they were going to have somebody be submitting my move out request and have it be processed. Then finally on May 14th someone called me and noticed my padlock was gone and my door was open on my storage unit and wanted to know if I had done that intentionally. I said yes I've been wanting to move out of this unit for over a month. Thankfully at that point Sherry was great and has processed my move out.

Megan Scherpf  |  Overall Experience 
Rating:
3.0

I reserved a storage unit and it wasn’t available when I showed up with all my worldly belongings. It made me feel very vulnerable and discouraged. The reason I was given was that many people do not show up for their reservations, but I don’t see how that is relevant to me. I showed up!

Alison Archer  |  First Impressions 
Rating:
1.0

I rented a truck and a storage unit at the same time/location. The gentleman at the counter could not have been any more helpful and courteous. When I went out to the lot to get my truck a Hispanic gentleman asked me for my contract. I gave him ALL of the paperwork I had received from the gentleman at the counter. The Hispanic gentleman then got upset and threw all of my paperwork in the trash. I had to dig thru the trash to recover my rental contract and the location/number of my storage unit. The behavior of the Hispanic gentleman ruined an otherwise very positive rental experience. I've never before been treated with such hate and disrespect.

Gary Buechler  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

STEPHEN ARNOLD  |  Overall Experience 
Rating:
1.0

Storage was okay, check out was ridiculous. Despite doing everything correctly, it took 16 days, multiple live chats with uhaul, several phone calls, and finally traveling to the site itself to complete the process. Multiple messages to the manager weren’t returned, even when the request for callbacks were made by uhaul themselves. Horrible experience.

Robynne Feavearyear  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Carlos Torres  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

sean albert  |  Overall Experience 
Rating:
2.0

First trip to the storage unit and they had locked it themselves without telling me to lock it before hand, second trip around I had a Uhaul full of furniture ready to unload and the gate was closed for the night. Had to keep Uhaul an extra day so I could unload.

STEPHEN MIKKEL MCWHIRTER  |  First Impressions 
Rating:
4.0

It would be nice to be able to reach the facility directly on the phone 4 of 5 times instead of the opposite of that. Otherwise all good.

RICHARD BREUNISSEN  |  Overall Experience 
Rating:
5.0

I would like to thank you all who helped me there. You took very good care of me. I appreciate everything you all did.

sybil rinne  |  Overall Experience 
Rating:
5.0

The process was easy and the online system was user friendly.

Ruben Landeros  |  First Impressions 
Rating:
3.0

I rated average because I requested a 10x10x10 and the unit I was rented has a lower head clearance with roll up door cylinder just inside entrance. The unit is actually 10x9. I had 3 standard pallets to load in to be pickup later and can not be stacked to 6'4" ready to go in storage unit. Disappointed and will have to repack in driveway at time of pickup.

MIchael Havnar  |  First Impressions 
Rating:
5.0

Everyone at these two locations were incredibly helpful and eased my process of moving. When I move in the future I will definitely be using the storage facility.

Jordan Pugh  |  Overall Experience 
Rating:
5.0

Need more parking space.

Wayne Appleman  |  Overall Experience 
Rating:
2.0

I don’t understand why I keep being charged for storages I already made a settlement on? And it’s hard to get in contact with someone at the store. I settled my account in September or October and I have been getting billed every month after that. I don’t want this to go on my credit report. So please fix this error.

Elizabeth-zakari Donald-newton-douglass  |  Overall Experience 
Rating:
5.0

Jacob and Antonio were a fantastic help. The process of truck renting and use of their storage facilities were simple, straightforward, and well priced. Thanks guys!!

sarah woolverton  |  Overall Experience 
Rating:
5.0

The staff is AMAZING, and they give great service. I was upset that I was charged a late fee of $23.99, not knowing that I had to pay right on time. I'd like that to be refunded. Having spent money on vans to move, etc. - I feel I invested a lot to support this crew, and happy to do my part. But disappointed with the inability to reverse the charge.

travis-carolina conway  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Timothy Baca  |  First Impressions 
Rating:
5.0

The owner Bob was very helpful. We had a very rough move from Phoenix with equipment issues and changes that no one could control. I was very upset at the situation and was rude to say the least. Bob worked with me and calmed my concerns. I am thankful he took the time to help me even though he was dealing with several other issues himself. Thank you for the understanding and I will be using his location for any of my upcoming rental needs.

Brian Fettkether  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

bruce martin  |  First Impressions 
Rating:
5.0

Great and very helpful staff!!

JOHN REMBOLDT  |  Overall Experience 
Rating:
3.0

I gave only an average rating because I had some individual issues regarding moving out of my storage and I had a horrible time getting through for help on the phone line in addition to leaving repetitive phone and email messages without hearing back from management.

barbera kolb  |  Overall Experience 
Rating:
5.0

Always busy, so allow plenty of time to check in.

Sandy Carlson  |  First Impressions 
Rating:
5.0

Nice staff and helpful. Would recommend this place.

Gerardo Camacho  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JEANNE BIRD  |  Overall Experience 
Rating:
5.0

The staff at the Beaverton facility on TV Hwy are great people; very friendly, helpful, knowledgeable, and professional. Even with all the smoke and the natural stress patrons bring with them, the staff was able to retain their sense of humor and helpfulness. The storage unit was clean, very secure, and easy to access. I appreciate the tall ceilings! Thank you U-Haul!

brian blachly  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shari Bouck  |  Overall Experience 
Rating:
4.0

only issue I had. I had waited 30 minutes in line to get a truck and rentva unit. The guy stated I could fill out paperwork when I returned truck. I assumed my storage unit was in the system, so upon my return I could place my items in unit. I was not given my code, upon return I had to wait another 20 minutes in line to finish getting the unit, in which was never put in system upon my first visit and the unit was not placed on hold and was unavailable. The second time waiting in line was my issue.

Barbara Tiede  |  First Impressions 
Rating:
5.0

Very good customer service!

Rose Scarse  |  Overall Experience 
Rating:
5.0

Too expensive

ricardo rameriz  |  Overall Experience 
Rating:
4.0

My only complaint, which is kind of a major one. The prices were a bit high and kept rising. Which is why I had to relocate to another storage place to pay less.

Melinda Dougan  |  Overall Experience 
Rating:
5.0

I love the guys in the office they were helpful, friendly, funny and light-hearted. During such stressful and uncertain times it was really nice to just be able to crack a few jokes and lighten the mood. I will definitely use this storage facility again in the future if the need ever arises!

SOPHIE BOUDREAUX  |  Overall Experience 
Rating:
2.0

I really liked that I could rent via mobile device and after hours, since the move was unplanned. However, I was supposed to receive the first month free with the rental of a vehicle. There was no way to apply the free month via online. There is no way to contact the storage office directly (I must call and wait on hold from 20 min to 1hr+) and have yet to receive assistance with this 3 weeks after the move-in. Also, the access wasn't clear, and we we're locked out of the facility after hours the first time we arrived (because 2 vehicles entered using our code, which "logged us out"). We had to call an after hours line, leave a message, and wait 30 min for someone to show up only to tell us that we could have walked outside the gate and enabled our code again. If there was a usable FAQ or chat feature, and if I could actually reach a human at the rental location, this would be much better.

Ali Ackerman  |  Online Move In 
Rating:
4.0

Jeff set up my storage unit very professionally. When he had a computer glitch, he knew how to get around it and kept the process going. I appreciated the time he took and will recommend him and the facility to others.

brian blachly  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

amye byington  |  Overall Experience 
Rating:
5.0

Clean storage, secure, temperature controlled, no issues with humidity or mildew, helpful staff.

Harley Roe  |  Overall Experience 
Rating:
1.0

Understaffed and the staff who are there don’t respect client’s time. Each time I have gone in, I have waited nearly half an hour to get service, been treated like an inconvenience, and the office staff are very disorganized. No one ever answers the phone either. Do better.

Erica Nelson  |  Overall Experience 
Rating:
1.0

I dropped a rental truck at this location as well as renting a storage unit. The process with the storage unit went well and there were no issues. I however have an issue with the rental return. I picked up a 15 foot truck in Medford Oregon on Saturday June 27th. When I picked up the truck it was very low on gas and I asked the attendance what is the process for fueling. I was told to return the truck with the same amount of gas as when I picked it up. I returned the truck with the exact amount of gas to the Beaverton location but then last night got a bill for $54 in fuel charges. I called the store and was told they will look into it. I am not sure why I was charged for fuel when I returned it exactly the same amount of fuel as I picked it up with. I think this is taking advantage of customers and a sneaky way to get some additional money from the customer. I will certainly dispute this charge if a credit is not give to my account. This is no way to treat a customer.

Abbas Habibelahian  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

charlotte heard  |  Overall Experience 
Rating:
4.0

Door was stuck! But they came and helped me! Great one on one service!! Thanks!

judy graf  |  Overall Experience 
Rating:
3.0

The office always has a line. Maybe they need to hire more staff?

Evan Ingle  |  Overall Experience 
Rating:
2.0

The staff were very loud so it was hard to hear to process my reservation. Besides that, my reservation was lost and had to be created which took much longer than expected. The paperwork there is duplicative and wasteful. Why can't the storage contract be emailed? Why did I have to fill out my insurance information twice? These seem to be mostly systemic issues and not the fault of the particular location.

Evan Ingle  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jessie Santos  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Katelyn Hansen  |  First Impressions 
Rating:
5.0

The whole team was fantastic! Thanks!

Amber Young  |  First Impressions 
Rating:
5.0

Excellent service!

David Andrews  |  Overall Experience 
Rating:
5.0

Excellent, Thank you!!

Chris Casteel  |  Overall Experience 
Rating:
5.0

I really appreciate the free cart available in the storage building.

Jeff Stevenson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Judy Vickery  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jessie Santos  |  First Impressions 
Rating:
3.0

More staff in the store would be helpful.

nancy gornick  |  Overall Experience 
Rating:
5.0

Thank you! Very friendly professional service.

Holly Beckman  |  Overall Experience 
Rating:
5.0

Excellent service friendly staff...im stay with uhaul...

ARIEL GODINEZ  |  First Impressions 
Rating:
1.0

Unprofessional, poorly managed, and rude staff

Bernard Huffman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

bonnie sousa  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mahealani Santos  |  Overall Experience 
Rating:
5.0

other than long wait times in line, excellent.

Amy Caplan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Henry lockett  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Selena Crocker  |  Overall Experience 
Rating:
4.0

other than very long wait times in office lines to pick up the truck/van and arrange for storage, getting from california to oregon with a 15' foot, returning it, and then putting stuff in storage was a breeze. next day, picked up a 10' van to transport from storage into a condo. HOWEVER, was not informed needed to provide home owners insurance coverage information for storage and that would have been helpful to know when reserving.

Amy Caplan  |  First Impressions 
Rating:
3.0

There were only 2 Uhaul employees behind the counter at 3:30 on a Sunday. Also the 1st day of the month. The line was out the door. I was told the gentleman was going to put a lock on my empty storage unit and then I could leave. He never came back. 10 minutes later someone else finished the transaction but only by telling me he would send me and email.

markie borda  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jessica Tucker  |  First Impressions 
Rating:
5.0

Jeffery at the beaverton location was very helpful, friendly and knowledgeable. Definitely would recommend! Give that man a raise!

kharina Fu  |  First Impressions 
Rating:
5.0

Many Thanks to the staff for all their help in making my moving experience so much easier for me!!

JULIE MOREHOUSE  |  Overall Experience 
Rating:
1.0

Go someplace else. Take pictures before & after renting a vehicle or move into storage. So when they try to charge you bogus fees you can get them removed. Be persistent, use the 800 cust service #.

Martha Sevcik  |  Overall Experience 
Rating:
2.0

Not a good experience. There was a lot of miscommunication that frustrated me and obviously annoyed the employees. If things had been communicated clearly, there wouldn’t have been any issues.

Savanna Oller  |  First Impressions 
Rating:
5.0

Great job

ellen dishman  |  Overall Experience 
Rating:
5.0

Great customer service

Ericka Venegas  |  First Impressions 
Rating:
5.0

Great employees. Very helpful.

Sean Murtagh  |  Overall Experience 
Rating:
5.0

Great customer service!

Nichole Shepherd  |  First Impressions 
Rating:
5.0

Everyone was very professional and friendly and the storage unit was clean and ready to go

sharon baker  |  First Impressions 
Rating:
4.0

Auto pay option doesn’t work online. 2 customer service people at peak time with customers waiting 30-min isn’t good business. Front desk closed my unit and eliminated my access code before I exited.

Thomas Webber  |  Overall Experience 
Rating:
4.0

Not enough staff over too many customers, Waited long for services

hi-jung chung  |  Overall Experience 
Rating:
5.0

Nice helpful staff!

Cherie Shanteau  |  Overall Experience 
Rating:
5.0

Staff is always very helpful and professional. Occasionally the outside staff is a little disorganized and lack communication skills. But overall I’m very happy with my experience.

IRENE YBARRA  |  Overall Experience 
Rating:
5.0

Very helpful and personable

Nancy Ripperda  |  First Impressions 
Rating:
5.0

Customer service was great. Very helpful and clean..

CARLOS JUAREZ  |  First Impressions 
Rating:
5.0

Everyone was very helpful.

jennifer steve Rammer  |  Overall Experience 
Rating:
3.0

Need to get the other gate fixed to exit.

Jasmine Thompson  |  Overall Experience 
Rating:
5.0

Thanks for being Extremely helpful and providing excellent customer service.

jennifer steve Rammer  |  First Impressions 
Rating:
1.0

The worst customer service ever. I was also over charged.

Richard Owens  |  Overall Experience 
Rating:
5.0

By far the best Uhaul I've ever been to. Everyone is incredibly friendly and helpful. I cannot recommend this facility highly enough. My only complaint is that you are so far from me now!

Michael Seals  |  Overall Experience 
Rating:
3.0

North Idaho needs more pick up locations. Had to drive an hour to pick up truck.the trucks insode was dirty, but we were given 1 day free . given 3 locations to drop off in Portland after one agreed t

Kerrie Messke  |  First Impressions 
Rating:
5.0

Thank you.

Kevin-wendy McCall-ferra  |  Overall Experience 
Rating:
5.0

Thanks for helping!

NAOMI EMMICH  |  Overall Experience 
Rating:
5.0

Had a great experience thank you

JESSICA LARSEN  |  Overall Experience 
Rating:
5.0

They were very helpful. Over the top.

ronald phillips  |  First Impressions 
Rating:
4.0

Great thanks again!

CRISTY CRAIG  |  Overall Experience 
Rating:
5.0

Very kind manager and staff. A pleasure doing business with them.

BARBARA MAHONEY  |  Overall Experience 
Rating:
5.0

Professional, courteous, prompt services!

David Andrews  |  First Impressions 
Rating:
5.0

Great staff.

Scott Sanders  |  Overall Experience 
Rating:
3.0

ok

julie yeh  |  First Impressions 
Rating:
4.0

Busy but helpful

Landon Perry  |  First Impressions 
Rating:
5.0

Competitively priced. Clean. Easy.

Kyle McCallum  |  Overall Experience 
Rating:
1.0

The gate was not working properly , my code dont work and I can only get in when uhaul is open Tripled the cost of my move had to miss work and. Hire people because of the fact when I can get in.

Sadae Hudson  |  First Impressions 
Rating:
4.0

I had to walk back and forth from the storage unit to the office a couple times. Which in itself is no big deal. However there was no clear signage as to where to go or how to get into the office.

Tom Luedecke  |  First Impressions 
Rating:
1.0

The gentleman that checked me in was very rude he kept on wanting me to hurry up and get out of the truck I’m 62 years old disabled and it takes me a while to get down from an elevated position

Henry lockett  |  First Impressions 
Rating:
5.0

Paul was Knowledgeabe, intelligent and helpful.

John Mrjenovich  |  First Impressions 
Rating:
5.0

Good morning very happy thank you for your help thank you for your customer service

Roel Nava Onofre  |  First Impressions 
Rating:
5.0

I am very satisfied and have used used uhaul for many years .

Barbara Nakonieczny  |  First Impressions 
Rating:
4.0

Chyna is fantastic!!!

MIKE HUGHES  |  Overall Experience 
Rating:
5.0

Thank you for the great service

sergio davila guimaraes  |  Overall Experience 
Rating:
5.0

Great place clean and nice

BARRETT OVERSON  |  First Impressions 
Rating:
5.0

My experience here at the Beaverton Uhaul was quick, easy and as expected.

Brock Keen  |  First Impressions 
Rating:
5.0

I was disappointed to learn that the unit rental was not pro-rated as I paid for a full month but vacated on the 14th. I was told "No refund". My payment of $245 was made on the 6th.

Robert Rice  |  Overall Experience 
Rating:
4.0

a little tight access around buildings

Rich Nordling  |  Overall Experience 
Rating:
5.0

This is a good Uhaul Center. I have experienced far worse. China is an outstanding representative of this facility

MIKE HUGHES  |  First Impressions 
Rating:
5.0

Incredibly helpful and kind

Michael Seals  |  Overall Experience 
Rating:
3.0

There seems to always be a shortage of desk help..... causing long wait times. .

ALISA SANDERS  |  Overall Experience 
Rating:
3.0

Everyone I’ve dealt with for the past 3 years while having a storage unit was great- I loved Brock. However your new general manager was extremely unprofessional and rude to deal with- glad to be gone

MELISA MULDER  |  Overall Experience 
Rating:
4.0

More expensive then you're Oregon Facility by far I don't understand why and would really like to

RICHARD BREUNISSEN  |  Overall Experience 
Rating:
3.0

None

MICHAEL D MOORE  |  Overall Experience 
Rating:
5.0

Very good

Virginia Griffith  |  Overall Experience 
Rating:
5.0

Received Very capable and helpful service. Thanks!

Cherie Shanteau  |  Reservation 
Rating:
5.0

Brock was very helpful and pleasant to do business with.

Zach Weinrich  |  Overall Experience 
Rating:
5.0

Some of the staff are a little curt and short.

steve burhle  |  Overall Experience 
Rating:
3.0

It’s a tough areato navigate, get items from vehicles to storage units. Staff and facility is fine... but the old layout makes it tough to recommend.

Kris Maher  |  Overall Experience 
Rating:
2.0

Too hard to gauge how much truck rental will cost. Unfriendly staff; not willing to explain differently when I didn't understand.

bridget keller  |  Overall Experience 
Rating:
5.0

Ubox delivery person was the BEST!!!

Mike Meyer  |  Overall Experience 
Rating:
5.0

.

Michael Anderson  |  Overall Experience 
Rating:
3.0

Idid not have my unit for the month and expect to be refunded the prorated amount. When can I expect a refun???

Patricia Montezuma  |  Overall Experience 
Rating:
3.0

Rates raised allott. Manager never returned phone calls.

PATRICE SLIGER  |  Overall Experience 
Rating:
5.0

The whole staff is professional and excellent

michael kaplan  |  Overall Experience 
Rating:
5.0

Everything went great.

Cliff Roach  |  Overall Experience 
Rating:
3.0

The bathroom in the storage area was filthy. Our stuff in storage full of cotton from vents. The guy who closed is out was rude! 195.00 too much

Brian Holmes  |  Overall Experience 
Rating:
5.0

Jeff is the best guy!!!

vladimir mironov  |  Overall Experience 
Rating:
5.0

A staff member helped me shop for moving supplies through the whole store and helped me load everything into my vehicle. They went way beyond what I expected. I'll definitely be back!

GARY WEBER  |  Overall Experience 
Rating:
5.0

Your office went above and beyond to provide information, advice and quick service when our UBox was weeks late arriving from Houston. Thanks!

John Miller  |  Overall Experience 
Rating:
4.0

The Beaverton U-Haul was a nice place to store our things.

William raphelt  |  Overall Experience 
No reviews have been submitted for this location.

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