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grace yangCustomer Reviews for U-Haul Storage at Country Club - Carrollton
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I believe office hours should 6am-6pm.
Bertran Johnson JR | Overall ExperienceEs un exelente lugar para rentar y muy amables
Fernando Gonzalez | First ImpressionsThe Husband and Wife Managers were GREAT!
Sharon Pickett | Online Move InExcellent customer service.
Kelvin Simien | First ImpressionsIf it’s possible can I get my door fixed I have hard time to open it.
Abigail Gaytan | First ImpressionsMuy.buen.servisio.personal.exselente.los.recomiendo
Cervando Amaya | First ImpressionsThis place met all my expectations: *easy and friendly communication with staff *helpful staff *proper security and policy arrangements. *useful access times.
Adrian Armaselu | First ImpressionsThank you for keeping my property’s in safe hand
Douglas Oruche | Overall ExperienceThe owners are awesome and understanding.
Jose Martinez-Giron | Overall ExperienceWorked with Amy this time. Such a pleasure to have helped me. Very kind. Made sure all questions were answered and that I was satisfied with my visit with them.
Katrina Garcia | First ImpressionsExcelent service
Magdalena Ortiz | First ImpressionsI loved going and talking with everyone there. They were so inviting to this Arizonan moving into Texas. Extremely kind people. We need more people like that in the world.
paris keller | Overall ExperienceOnly thing missing was an onsite dumpster. We had old cardboard boxes and other trash to throw away. We had to put it in our car then find somewhere to throw it away.
LAURA MCNEILL | Overall ExperienceThe Lady was nice and helpful
Lafayette Brown | First ImpressionsVery Friendly, clean and organized!
Kimberly Lloyd | First ImpressionsReally easy to access.
Stephen Hatter | Online Move InGood access to storage, clean and friendly customer service.
Terence Dean | Overall ExperienceAmy knows her business and is very helpful. 2 other staff members there were also very cool to work with. If you’re looking for a good price, friendly & knowledgeable staff, go see them today.
Joe Alvarez | First ImpressionsIt would have been excellent if the move out instructions were more clear and we didn’t have to go back and forth for months but overall while I was out the country, it’s a good though that we finally figured out and they were able to make the process smooth.
Princess Ugochukwu | Overall ExperienceWell maintained Clean Great service
Neena Stodden | Overall ExperienceCece, was a pleasure to deal with & very helpful 🤟
MISAEL GEBREGIORGIS | First ImpressionsThank you so much I will definitely recommend you you're really sweet to us and we do appreciate
John Harris | Overall Experiencemanagers. very. nice. thank. you. so. kind.
Olivia Ferrari | Overall ExperienceWomderful experience. I would use this facility again if need be.
Joanne Covington | Overall ExperienceStAff was very helpful, knowledgeable.
Paula Cabrera | First ImpressionsExcellent customer service. Staff is very supportive and active throughout the process of renting UHaul and/or storage. They were very helpful. Thanks !!!
Tyler JILES | First ImpressionsSuzanne has been extremely helpful and efficient.
JKH Properties Inc | Overall ExperienceWhat I don’t like is the minute you put stuff in - you hike the rate
RHEDONDA COX | Overall ExperienceNone
FRANSCISCO AYALA | Overall ExperienceGreat service !
Rufat shafi-zada | Overall ExperienceI don’t have any problems anything to say everything was great you guys was fantastic and Qake
McRecco Junior McFadden | First ImpressionsI will definitely rent again at this place in the future if I have too. Good service overall.
veronica saucedo | Overall ExperienceOn 3 separate visits to U-haul storage I was harassed by a female employee. It started when I showed up to drop off. Hey Scooter and pick up some art supplies for my storage unit. I had my assistant, drop me and my helper at the front gate. After entering my access code to open up the gate. The emoloyee even though she clearly saw that, I just entered an access code, stopped me before getting a few feet onto the property, asking if she could help me. I politely smiled and said no, thank you and continued on. She got in front of me, put her hand up and asked me what we were doing there. I asked if there was a problem, considering how she was approaching the matter. I opened my phone and showed her my U-Haul app and that I was a paying customer and again asked if there was a problem. At which point you got a very argumentative telling me that they watch everyone’s backs there. It was a very weird interaction. I was quick to point out that the walk-through gate was open all the way didn’t enter through it I put it outside if she was looking for something to do maybe to go ahead and secure. The property sheets snapped that that was to be left open for employees I against smiled and attempted to head towards the climate controlled section to where my unit was. She again stopped me and suggested that maybe I stop by and speak to her manager. I apologize for any confusion, and told her I’m not sure why she was being so confrontational, but that I was simply trying to drop off the very heavy equipment that I was caring at the moment and that I didn’t have a lot of time to spare and that if she did not need anything further for me that I’d like to go ahead and go about my business. She followed me inside, and into the elevator. And although she did not escort me to my unit, she waited by the elevator, and made it well known that she was supervising my visit to the site. It was unnecessary and make me feel very uncomfortable. However, I wasn’t planning on being there for long I dropped off the scooter and equipment, grabbed the few pieces of art equipment that I had in my backpack and I locked up my unit and headed back to the elevator. At which point the employee since the elevator back down, although she remained on the second floor. It was weird, considering that nobody was on the elevator when I came back up that’s employees seem to have her as I as my helper exited the property got into a car and left. I had similar experiences with her two other times. I’m an artist, I was working on two different installations in the Carrollton area and was using the storage unit to hold some of my personal belongings that I didn’t need to have at the hotel. For example, I have more than one scooter, it’s handy to have additional Scooter’s since I use them when I am on music festivals and if I have somebody with me traveling however it’s cumbersome to load in and out of hotels when I’m on break trips, even the types of things I’m using the storage unit for nothing illicit or illegal. However, I will see that my appearance that day that I looked perhaps a bit disheveled, coming off of a very long shift, it being in the work that I do outside, since the majority of my work is installing murals and other att installations. I was very casual dressed, and me and my helper both had scooters with us. I think that the employee mistook me for perhaps someone that was not as well today, and I was shocked that, even after showing her proper documentation that I had a storage unit on site that she continued to feel the need to supervise me. to be frank - I think she was a white trash country redneck that really should have some manners. But that’s not my place, seeing as I don’t currently have anything in the storage unit, y’all would rather me take my business elsewhere as prior communication has been made to my attention. I will make other arrangements as far as storage when I’m in the Carrolton, Addison area. I’ve included some notes below of my work. I hope that your company can use this as a coaching moment. Listen, JLee was very aggressive because I had no money and perhaps storage units or episodes that are self-sufficient. Everybody has storage needs and there’s probably very little training that’s needed but it certainly was a poor taste in my mouth. I’ll be adding reviews, personally professionally and encourage those around me to also do the same. You’re awesome more than welcome to contact me directly if you’d like to discuss this matter further answer like some closure because, again, I think they’re not only was she rude I think she was intentionally room. I think that she was doing that based on our appearance. I don’t wanna three homes in two states, I travel more often than I would like, and I can honestly say this is by far one of the worst customer service experience. I have had her surgery in the last decade easily. And this includes from PNC Bank I had their merger. https://www.houseofpannek.com/
Christian Pannek | Overall ExperienceAll good
ABEL MENDOZA | Overall ExperienceThe staff that runs this facility are very kind , friendly, and extremely helpful !!!. Love 😍 = that I don't have to get out of the car to get the gate opened. Love that we have excess to our units 24/7 . I give them a 5 ⭐️ rating!!!. There were other customers there when I went to rent the unit . And I noticed that they were all treated with respect and the staff were going out of their way to help them, answering all their questions. I have a feeling I'm going to like this place.! 😉
DeAnna CAMPOZANO | First ImpressionsThe staff was amazing and so very kind! Thank you!
nia willis | Overall ExperienceSusanne and their team are amazing!!! Really easy to solve any problems with them. They are responsible, kind and mindful. I am happy to work with them.
MUSTAFA ARAS | First ImpressionsEverything was great. They accommodated me. Love how the staff was.
Janett Rios | First ImpressionsThe staff was very accommodating and understanding and made a stressful day very easy for me. I appreciate the team work & the kindness.
Teleisha Austin | First ImpressionsAfter hour access is a plus and area very well kept.
Alfred Marcum | Overall ExperienceThe staff was very accommodating to my request.
Terry Hares | First ImpressionsBoth of the managers were pleasant to deal with. They went over and beyond for all my needs. They should definitely get a pay raise ! They keep the facility very clean and work very hard. They are a great asset to your company.
Justin Gipson | Overall ExperienceCouldn’t be more thankful for the two ladies helping me through the process of reserving a time that was best for me. Great customer service.
Marvely Villegas | First ImpressionsSusan at the CARROLLTON TX LOCATION was very friendly helpful & knowledgeable
Joanne Covington | First ImpressionsI had a written agreement with the facility that I would remove my items from the unit my 5pm on 2/10/23. The staff trashed my items before the 5pm cutoff.
SHIWANDA HAMILTON | Overall ExperienceThese are the Best people who work here! Working with them a pleasant experience! Thank you
JOHN SEILER | Overall ExperienceThe married couple are very nice and will help out anyway they can
Josh Jones | Overall ExperienceLove the staff. Very helpful and friendly.
Elida Aguilar | First ImpressionsThe staff was always helpful and friendly.
Melinda Stockwell | Overall ExperienceThey were very friendly and very kind and accommodating. Both husband and wife were very helpful and was very gracious to us.
jane veedan | First ImpressionsThe office assistant gave me fast and friendly service and a good arrangement for storage
Alicia Snape | First ImpressionsEra mui bueno asta q me cobraron doble renta por eso me salí
LUIS MANUEL AGUILAR-ORTIZ | Overall ExperienceAmy is the best !!!
Justin Laing | Overall ExperienceI appreciate everyone's help, patience, friendliness, and making us feel welcome. The staff was excellent and perfect.
Shelley Flanary | First ImpressionsThis facility is nuch more convenient for me.
Anthony cureton | First ImpressionsTener un lugar como este era como tener una casita donde guardar los tiliches porque lo que no podía tener en mi departamento este lugar me servía de mucho . Muchas gracias y cuando necesite un lugar como este no dudaré en rentar otra vez con ustedes gracias 😊
Juana Gonzalez | Overall ExperienceMuy amables y atentados
Oscar Escoto | Overall ExperienceGrasias por su asistencia muy buen servicio
Blanca hernandez | First ImpressionsIt’s a wife and husband that runs this location.. the wife is such a sweetie, meanwhile the husband is very rude and does not know how to speak with customers in a friendly manner!..
alexis smith | Overall ExperiencePersonas muy amables
Iris Aleman | First ImpressionsMuy satisfecha por el amplio espacio que tiene el storage, recomendado esta ubicación 100%
MARISA GOMEZ | First ImpressionsVery helpful staff
Nghia Tran | First ImpressionsGreat customer service and assistance in the moving process.
luis velez | Overall ExperienceGreat management group, even helping the new personnel learn how to set up a storage unit rental.
Brandon Gregory | First ImpressionsI had my belongings and two classic cars in storage for over 2 years. Everything was safe and secure.
joe puliafico | Overall ExperienceSuzanna was very helpful and helped us even after they were closed. Her and Paul. I was having a very long and day. Her opening at 4:15 after they was closed brought tears of relief.
Melany Ramsey | First ImpressionsVery friendly staff, great location and easy setup and opt out time when renting month to month! Thank you!!!!
ANDERIA WRIGHT | Overall ExperienceEverything was great they sent my code to my email. I opened the gate with code, grabbed a cart and put everything in the unit, easy and convenient. I've had a unit here before so it was easy enough to come back.
Marina Romero-Webb | Online Move InMe gusto mucho así como lo quería gracias
Delmi Soto | First ImpressionsCouldn’t have been happier with my stay there! Thanks!
Richard geil | Overall ExperienceSusanne is the best! I love this place. So friendly and fairly priced!
Brittany Ferguson | First ImpressionsThe staff was very accommodating
JUDY CERVANTES | Overall ExperienceVery nice management
Traci Lester | First ImpressionsPaul and his wife were super nice and helpful, and they are knowledgeable and informative. I look forward to doing business with U-Haul.
Paul Eubanks | First ImpressionsWonderful and responsibile facility managers. We are very happy with our choice in storage.
Tyler Schroeder | First ImpressionsI would have rated higher but the unit next to us was frequently missing their payment and for some reason Uhaul would cancel our unit/account. They would fix it but it required me to come in and sign a contract. This happened twice.
David Keckley | Overall ExperienceBest Storage Ever! Thanks!
Shiree Williston | Overall ExperienceN/A
SHANELLE HOBBS | Overall ExperienceThe world needs more people like them.
James Petty | First ImpressionsVery rude unprofessional
Breanna Stearns | Overall Experiencethanks 👍
Ruben Espinoza | Overall ExperienceFor about 3 months I would submit my payment 2 days before the due date and for some reason every time I would submit a payment online, U-hall would never receive it. And I would always be charged a late fee, not sure if they were doing maintenance on their website but hopefully it's fixed for feature and curent customers.
Justin Monsivais | Overall ExperienceThere was a few spider webs on my items that was in the storage unit, but otherwise no other problems. Overall the service I received was great. The mgmt team & staff was great!!
david bell | Overall ExperienceAmazing people and amazing service!!!
KITARA RAGIN | First ImpressionsThey are professional and swift in making my U-Haul Storage rental experience a wonderful one. I will definitely refer my family and friends to this U-Haul. Thanks
yongseung lee | Overall ExperienceThanks!
Andrea Sallie | First ImpressionsI was never concerned about the security or cleanliness of my units. The owners and the staff were always friendly, courteous and helpful. My belongings were in exactly the same shape as when they were stored. The owners were a great help during my move and found me a last minute rental truck even though it wasn’t from their facility. I couldn’t have asked for more.
Tim Thompson | Overall ExperienceHad a unit but they accidentally cancelled it and had to come back in to set up a contract all over again.
David Keckley | First ImpressionsThey cancelled my contract by accident and I had to go in to set up a new contract
David Keckley | Overall ExperienceSuzanne and Paul were very helpful and made sure I understood costs, commitment, accessibility and insurance options. I found them to be friendly and professional.
LISA CRAIN | First ImpressionsVery unorganized. Phone system is horrible. Call just so operators can hang up on you or leave you on hold for hour or more.
ALFRED GARCIA | First ImpressionsGreat doing business with Uhaul
Maria Johnson | Overall ExperienceThe online check-in/check-out r the truck didn't work well and I had to go inside. Not gonna lie, I was aggitated and aggrivated. They were SO nice and helpful that I cancelled my reservation for a storage unit at another facility and rented from them instead.... and even paid a little more for the unit. I feel the staff there is top notch. I highly recommend them.
Judy Phillips | First ImpressionsThe owners provided great service with a personal touch.
Meagan Ferdinand | First ImpressionsI still like the old technology because I was in America since 1979 for 42 years now & I was joined in the U,S Army for training & medication electrician School on U.S Army & I was joined Army National Guard 💂♀️ for 15 years too . When I lived closed to downtown Hotsprings National Park, AR. 9 years , I was lucky learned exercise walking backward with dancing together since 2009 . When I moved back to Carrollton , TX I still exercise with walking dancing together & walking backward for 14 years now so far so good because I haven’t seen nobody walking backward with dancing 🕺 together same like me yet yahoo so far so good . Have U been downtown Hotsprings National Park , AR for vacation , holiday , travel yet because I knew there was more than 1 millions people visits downtown Hotsprings National Park , AR . every year too . Also , I remembered & knew there was 9 presidents visited downtown Hotsprings National Park , AR . for vacation , holiday , travel too . Also , I was learned , studied , & remembered all 46 presidents names , I can sing music song 46 presidents names from Hotsprings, AR too that why Presidents Bill Clinton , Donald Trump , & Joe Biden like me walking with dancing together . Also, when I moved in America in 1979 for 42 years ago , I remembered President Jimmy Carter in Television listen his name Jimmy Carter , now I believed President Jimmy cater is living longer than 45 presidents in America . President Jimmy Carter is 96 years old now yahoo because I still remembered all 46 presidents of America that I don’t want to forget it so far so good yahoo .
PHUOC MINH LY | First ImpressionsLos mejores en trato al cliente 7 años de servicio con U-Haul
Jose Garcia | Overall ExperienceDavid and Susanna made our move easy. They were honest and very helpful. We appreciate them because this relocation could have been much more difficult than it was.
Ruth Schackmann | Overall ExperienceExcelente servicio muy amables
Jaime Beltran | First ImpressionsPricing was perfect for a covered RV spot and even got a storage unit for my extras
Rojelio Barrientez | First Impressionswhat i needed when i needed it. all good.
robert marks | First ImpressionsExcellent facility
TOM MASSEY | First ImpressionsSusanna and her staff offer the best customer service with genuine kindness. I highly recommend this facility to anyone who have storage or moving needs. Thank you Susanna!
Luchana Ayers | Overall ExperienceWow..just wow! The owners at Country Club, Paul and Susanne are such amazing people. I’m so grateful to have met them. I initially rented a unit sight-unseen at a Public Storage and had a horrible experience. I chose not to accept that unit at Public Storage and found myself needing another storage ASAP. I reserved a unit at Country Club and Paul and Susanne were so kind and generous to me and made sure that I had everything I needed. The facility was clean, well-lit, climate controlled and dry. Paul and Susanne really went above and beyond not because they had to, but because they are truly genuine, virtuous people that care. Wherever you go, there you are..and sometimes that’s exactly where you need to be. 5+ All the stars from me!
Bernice Plange | First ImpressionsExperience was efficient and easy, only trouble I ran into was the map given to me was not accurate and did not give the direction to where the unit was located within the facility.
Darshankumar Patel | Online Move InPaul, the owner, went out of his way from the initial call to reserve the storage to moving in and completing all the simple paperwork into an easy and efficient process. The unit was clean and with wide access outdoors for my vehicle. Unlike some places, all of uhaul’s employees are always in a cheerful mood. I plan on renting the unit out for years. Thank you.
Richard geil | First ImpressionsSusanne in the front office was great! I would definitely use this location again.
Richard Kennedy | Overall ExperienceVery friendly and professional thank for been there.
John Harris | First ImpressionsThank God for good people
SUSEN HOHMAN | First ImpressionsSusi, Paul and the team are exceptionally nice and always went above and beyond to help with and need or concern I had.
Kacy Johnson | Overall ExperienceThis was a great experience even in a tough time with an abrupt move with Covid. The managers were very helpful and went above and beyond for me even in a stressful time for them. I had planned on a couple months and it ended up being a year. All of my belongings were safe and in good condition (no water, mold, insect, or rodent damage). I was thankful for the great service and safety of everything!
Laura Freeman | Overall ExperienceSuzanne, the manager is awesome. She took care of every detail is a professional and caring fashion. It felt like I was dealing with family. I really appreciate her efforts to make my customer experience so special. She’s the best!
chris davis | First ImpressionsStaff was very nice. Answered all my questions. Explained everything. Great experience.
Melinda Stockwell | First ImpressionsExelent service very clean property😁
Francisco Mendez | First ImpressionsDeducting one point Just bcuz it’s little pricy , the rest it was good
Maleeha Gulnar | Overall ExperienceStaff was very friendly and efficient
Stephen DEl Prete | First ImpressionsThis is the only storage location I will ever use in the Dallas and surrounding areas. The staff go above and beyond to make sure you have a great experience with them. Moving is hard. They make it just a bit easier.
Michelle Torres | First ImpressionsOwners are very kind and helpful, I won’t be going anywhere else for storage or transportation
Zachary Gonzalez | First ImpressionsThese place is nice like my home and the staff very helpful and kind to dale with I like them so much.
MUSTAFA AL TAIE | Overall ExperienceSuzanne and staff very courteous. Excellent customer service.
PHYLLIS HAYES | Overall ExperienceVery good experience
JUDY CERVANTES | First ImpressionseregrO
Melissa Smith | First ImpressionsExcellent and friendly service I would definitely recommend others for U-Haul storage
SHIRAZ BADRUDDIN | First ImpressionsSusanne and her husband were really nice and helpful. The facility is very clean and safe. It was a good experience and I would rent again.
Davee Sok | Overall ExperienceThe managers live onsite and are truly one of the nicest people I’ve met! I definitely want to keep my storage after our move is done!
Jessica Guerrero-Ahhaitty | First ImpressionsSusanne and David are always so nice, pleasant and extremely helpful.
Jennifer Bass | First ImpressionsYo me mudé en enero y no se porque no me cerraron contrato
Alexander Marquina | Overall ExperienceAs soon as your greeted at the door, you know you are in the right place. Susanna provided excellent customer service and so friendly. During these difficult times we need people to show kindness and empathize the struggles all Texans are having and Susanna understands. I truly recommend you use this facility for your storage needs.
Luchana Ayers | First ImpressionsWas able to get truck and storage at same place. Saved me time and money.
UHAUL BONUS | First ImpressionsThe staff was very helpful, and very kind.
Kristin Marriott | Overall ExperienceHad been told by central U-Haul of different facility on S35-E Carrollton, I drove there and found it was closed permanently. Was disappointed to not be given proper information from them. Drove over to this facility in Carrollton and they were able to help me immediately, and were very kind and helpful to us
Kristin Marriott | First ImpressionsMy experience with U-Haul was a great one since day one. The husband and wife duo was so friendly and they’re customer service was amazing! Thanks to you both.... S Pipkins
Sabrina Pipkins | Overall ExperienceIt was a great storage facility I'm just sorry I didn't need it longer. Very convenient and very friendly and helpful staff.
Marina Romero-Webb | Overall ExperiencePaul and the rest of the staff have always been very professional and helpful. They’re also friendly and courteous at all times.
Tim Thompson | First ImpressionsAfter five years of renting a storage unit and to find out my lock was cut off by a mistake things happen but the day I come to take my things out the manager was so unfriendly I will never again rent a storage unit from this location again repeat never again.
SHARONDA WASHINGTON | Overall ExperienceMy experience was the best I've ever had. Suzanne and Paul were so thoughtful and they put their customers first. Service was outstanding, they were very professional, kind and accommodated all my needs. They went far and above my expectations. It was bittersweet to leave the storage because they made me feel like family. I will always go to them for all my rental needs. Thank you Suzanne and Paul, Edith🌺
Edith Campbell | Overall ExperienceFriendly and helpful
CAROL ELLIOTT | Online Move InSatisfied customer
KEITH WEAVER | First ImpressionsWonderful mgmt team and great storage facility. Should I need future storage I will certainly be back.
Misty Rangel | Overall ExperienceElevator broken for months, lights in the hallway barely came on. Husband and wife very rude during move out. Had a storage there for years and when it can time to move out they said we owed because we didn’t tel them we left. No we didn’t tell them, we told another representative that worked the front desk that day. The wife said rudely, “how are we supposed to know you moved?” You should trust us, we’ve been there for years! I referred my daughter there for a storage but I had her move out of it because their rude! And the husband could give two shits. He was busy walking their dogs. Never Again!
DONALD LOVE | Overall ExperienceIt has been a great experience working with UHaul!
Jennifer Banner | Overall ExperienceVery friendly and helpful couple while maintaining social distancing protocols. Van was clean and sanitized. Storage unit very convenient. Excellent experience.
Theresa Donia | First ImpressionsThe managers of facility were excellent and very helpful. I highly recommend this facility to anyone who needs storage services.
Gary Lyles | Overall ExperienceSusanne, Thank you so much for an incredible experience with your company. The customer service at your location was wonderful. I look forward to doing business with you again and will refer my friends and family.
Susan Mayer | Overall ExperienceStaff is great and helpful, I have no complaints, will use again.
Virginia Serra | Overall ExperienceThe staff is the best!! I always have questions and they were very patient with me. I will use uhaul again in the future for storage needs. Thank you
Cristian Rendon | Overall ExperienceWonderful people very professional and efficient thank you paul and Susanne for helping me .
Norman Ardon | First ImpressionsI love Suzanne and Paul I truly think that they're amazing people even though my experience was horrible it wasn't their fault. When I was on a time crunch and a physical disability the people in my world failed me. They tried to help me but on my last load of stuff I think Paul misunderstood me and threw it all away I had told him that I had to go home and take my medicine and eat and after I eat sometimes pass out from a surgical condition so I was gone an hour and a half and the rest of my clothes and all of my tile for my house my TV my cart and all kinds of things we're just lost I've been staying in bed eating tranquilizers ever since. I don't think that they understood that I was having to move everything by hand and I'm 58 years old it's not easy
Carla Holland | Overall ExperienceThe folks running this went above and beyond to help me even during a very busy and stressful time with the Covid-19 issues and Dallas going into lock down. Facility is very well maintained and I like the location.
Laura Freeman | First ImpressionsGreat service
Natividad Perdomo | Overall ExperienceMy storage was broken into at the Carroll ton location. Also, its bad practice to not prorate money due to moving out before month is up. I will NEVER rent with UHaul again
NYTIA JACKSON | Overall ExperienceThe husband and wife were Excellent... Even when I wrongly accuse them concerning my account, their attitudes didn’t change. They mannerisms didn’t change. They were very kind.. and I felt guilty.
SHIRLEY COLLINS | Overall ExperienceWould certainly recommend!! Great location and staff!!!
Sandy Travis | Overall Experience???
John Athens | Overall ExperienceEverything was handled very well - felt comfortable with the staff.
Sandy Travis | First ImpressionsUsed this storage from 2005 until 2019 and have always been satisfied with the facility.
JOSEPH DICKHERBER | Overall ExperiencePaul was very helpful and attentive to my needs.
Brenda Swindle | First ImpressionsThank you!
FRANCIS FUENTES | Overall ExperienceAlways helpful and friendly. Everything was always kept clean. Great service.
MABLE JONES | Overall ExperienceThe customer service I received was terrible. On the two occasions I needed a dumpster, I asked about the "dumpster service" offer that was posted in the office & was rudely denied with no explanation
MACKENZIE GARFIAS | Overall ExperienceI was very pelases with the service.
Juana Gonzalez | First ImpressionsVery nice and staff was quite helpful
Abiola Idowu | Overall ExperienceThanks
Jimmie McDonald | Overall ExperienceNeeded a quick storage solution for my daughter and this facility worked out great.
Scott Alexander | Overall ExperienceYou let the elevators stay broken for over a month and had often completely locked the 2nd story. As I had both of my units on the second floor - I was completely locked out of my unit for weeks.
MICHAEL JAY FOX | Overall ExperienceThe access time is changed earlier than before, so it is inconvenient now. But your staffs are all very kind.
IN SUK HONG | Overall ExperienceClean, good customer service, well worth the price.
Tamesha Scott | Overall ExperienceThe personnel were always available and pleasant. The facility was always Clean. I was impressed with their Security and Service.
Betty Robinson | Overall ExperienceAngel is wonderful!
William Reyes Perez | Overall ExperienceQuit after many years, because of rate increase. Location was 22 minutes from home and now too expensive. I am getting rid of things.
SHIRLEY KINDER | Overall ExperienceNa
LaToya Cross | Overall ExperienceTanesha was an absolute joy to deal with at the facility. She helped me get my access card and rent a van. I really enjoyed interacting with her in person and by phone.
SENZENI ACHODO | Overall ExperienceBoth the ladies in the front office were wonderful!
Keri Williams | Overall ExperienceIm very dissapointed withthe service. I paid up in advanced till May, and went to take out my stuff from the storage and was told that they couldnt refund my money. That is stealing money from cust.
GABRIELLA BATALLA | Overall ExperienceStaff was very professional and friendly
Chad Washington | Overall ExperienceGreat customer service!
Leslie Muchmore | First ImpressionsVery professional service theme both ladies are doing a awesome job thanks again
FAYE SAMMS | First ImpressionsThe ladies at the location were so pleasant and informative.
Nancy camacho | Overall ExperienceAngela is always helpful and attentive. We highly recommend this location!
Mandy Whitfill | Reservationexcellent staff, friendly and very helpful as this was the first time I have rented a storage facility. Not a single complaint.
Lucinda Bingham | Overall Experienceall was good, will come back if i needed a storage
Zaid Takriti | Overall ExperienceVery nice place.
Robert Nowlan | Overall ExperienceAll was good for the 15 years we stored our items with you!
JEFF L. WILLIAMS | Overall ExperienceOutstanding customer service! More than willing to help.
Treejun Winters | ReservationJust love the ladies working there miss.anglela and miss.Temasha great wonderful helpful to me. .I hope i spelled their names right..thank you for persons like that working for U haul.
Linda Hernandez | Overall ExperienceShe deserves a raise. Awesome awesome customer service
Nicole Jenkins | Overall Experience.
TAWNYA GRANDY | Overall ExperienceThis location was really helpful and accommodating and really helped ease my mind about my things being safe.
Esperanza Moreno | Overall ExperienceVery great customer service the lady who help me didn’t awesome job getting me a U-Haul and a storage first month free
jasmine roquemore | ReservationWill never be back to uhaul
DIEGO SANCHEZ | Overall ExperienceAwesome experience
Aaron Steorts | Overall ExperienceThe staff here made it a wonderful experience (the women) they were super nice, knowledgeable and helpfull This is the best storage experience i have ever had! :)
Kimberly Wilson | Overall ExperienceI hope the rate was a little lower. I truly believe that I paid a little too much for the facility.
Sun young Kim | Overall Experience