Customer Reviews for U-Haul Storage of Smithtown at Bellemeade Ave
24/7 Rentals  |  U-Haul Truck Share 24/7© Location

242 reviews

29 Bellemeade Ave   Smithtown, NY 11787
(Go north on Bellemeade Ave 500 feet and we are located on the right, 500 feet north of James Cress Florist in Smithtown, NY)

(631) 265-1932

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Office Hours

Always Open On Your Smartphone

Services at this Location:

Contact Us

(631) 265-1932

29 Bellemeade Ave
Smithtown, NY 11787
(Go north on Bellemeade Ave 500 feet and we are located on the right, 500 feet north of James Cress Florist in Smithtown, NY)

Services at this Location:

Office Hours

Always Open On Your Smartphone

What is 24/7?

It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Cindy Toledo  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

richard gutierrez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carolyn Mcpartland  |  Overall Experience 
Rating:
5.0

I had a genuinely great experience with U-Haul in Smithtown and stored my belongings in a unit for almost two years after a move from Michigan. The loading dock of building C made everything so easy to move. The facility was always clean, including the bathroom. I have told many people about this storage location and will continue to share my great experience.

Bryan Baker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Riccardo Dalla Rosa  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rose Schaer  |  Overall Experience 
Rating:
5.0

Great storage for reasonable price, would recommend

Damian Minter  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William Marino  |  First Impressions 
Rating:
5.0

Uhaul has been great to work with and your employees at this location were phenomenal!

Craig James  |  First Impressions 
Rating:
5.0

The location is safe and clean. The staff was always helpful when I called and needed assistance.

James Traynor  |  Overall Experience 
Rating:
5.0

Been here for years. Great facility

MARIA SAMET  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael Wichtendahl  |  First Impressions 
Rating:
5.0

The guy at the location on Nesconset Highway was very friendly and accommodating. He explained the rates and made it easy getting everything set up.

Robert Zagaria  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

lisa devito  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOHANNY Baltazar  |  First Impressions 
Rating:
5.0

Alex helped us at the office. She was extremely helpful and git everything set up very easily amd stress free. O would definitely recommend this Uhaul facility and if Alex is available she would also be highly recommended.

Jennifer Hoock  |  First Impressions 
Rating:
5.0

If there is a men’s room it’s needs better signage!

James Shutowich  |  Overall Experience 
Rating:
5.0

The storage is clean and easy to reach anytime. I will recommend this U HAUL STORAGE. I will rent again someday.

Luz Belarmino  |  Overall Experience 
Rating:
1.0

My unit was robbed and you didn’t help

Anthony Robledo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John Simmons  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alexander Jowett  |  First Impressions 
Rating:
3.0

Bathroom toilets seat was always busted barely had toilet paper in the men’s room but always stocked in the women’s. Other than that it was what it was a storage facility

NAPHTALI MARTINEZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Denise Riesterer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

STEPHEN STROM  |  First Impressions 
Rating:
2.0

Price hikes were ridiculous

David Berg  |  Overall Experience 
Rating:
5.0

We had the storage unit for over 3 years It was an excellent experience the entire time!!!

Jennifer Fondacaro  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Jumoke Taiwo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

OLEG KING  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard Vigorito  |  Overall Experience 
Rating:
5.0

The facility in Smithtown is well run and well maintained. I had a unit there for over a decade. In that time, U-Haul acquired the property. U-Haul made it better every year, and management and staff running this location remotely are friendly, responsive and professional. They make the experience smooth and solve problems quickly. Thank you!

HENRY ALFANO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

FREDERICKWILLIAM BOSSERT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHAEL HENNESSEY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brenda Zaino  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ana Morales Mejia  |  Online Move In 
Rating:
5.0

perfect in respects except that the access panel on the left side of the entry door is not working properly snd requires sometimes three tries to have the door open. This is for building C

Irwin Cohen  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jack Dillman  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Tracy Henchey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gael Martinez  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Anthony Egan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

anna kusi  |  Overall Experience 
Rating:
5.0

Alexis was very friendly and helpful with picking my unit. i appreciate your help i hope this gets back to you

lianna rivera  |  Overall Experience 
Rating:
5.0

Easy access with huge elevator

STEPHEN STROM  |  Overall Experience 
Rating:
5.0

Staff at both the departure and arrival UHAUL. places were very knowledgeable and efficient. This made my move very easy.

PHILIP ALIBERTO  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

vincent Hernandez  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Cassandra Erdman  |  Overall Experience 
Rating:
5.0

When I went in store Jennifer assisted me and she was very helpful and answered all my questions and then some

Vincent Drago  |  First Impressions 
Rating:
5.0

Jennifer and her team were a pleasure to work with. The storage facility was very clean and safe. Would use Uhaul storage again.

Alec Trinidad  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

ana miller  |  Overall Experience 
Rating:
4.0

Front doors are having some issues but other than that everything was good.

John Fazekas  |  Overall Experience 
Rating:
5.0

Excellent facility and Jennifer M is a great asset to U-Haul.

DAVID LIEBLING  |  Overall Experience 
Rating:
5.0

Use you all the time. I volunteer in the community with several different organization utilizing your trucks, trailers and storage. Your staff is so helpful.

WILLIAMCHARLES IRMSCHER  |  Overall Experience 
Rating:
5.0

Very easy very pleased

Matthew Currie  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Denise Noto  |  First Impressions 
Rating:
5.0

The whole UHAUL operation including truck rentals, and storage rentals is very convenient. My experience was great. Thank you.

Keith Harvey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amer Zijadic  |  Overall Experience 
Rating:
5.0

I had this unit for my pharmaceutical products for many years . I would highly recommend this storage place .

Linda Braga  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

nina kerr  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

steven dennis  |  Overall Experience 
Rating:
4.0

hallways are a little tight to move big furniture through.

John Fazekas  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Margaret White  |  Overall Experience 
Rating:
3.0

No light inside the storage unit. No one was ever in the office for assistance

KAREN ROBINSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carolyn Mcpartland  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Connie Mahoney  |  Overall Experience 
Rating:
5.0

The staff was very pleasant and knowledgeable!!

Tuula Jonkka  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Erika Estrada  |  Overall Experience 
Rating:
5.0

Hi! Other than the storage facility being an IDEAL, the staff named Jennifer and Kyle have been very helpful and courteous. The rent is very reasonable. I have been renting trucks from them for the past 11 years. Thanks for meeting my storage needs in a manner beyond my expectations. 😊😊😊😊😊

Syed Ali  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

STEPHEN STROM  |  First Impressions 
Rating:
5.0

Although a 3 day grace period should begin *after the due date, not on it! Therefore that's only a TWO day grace period.... And I wish there was still staff and an office in Smithtown, but I understand it's difficult... Otherwise your staff and facilities are excellent, thank you.

Stephanie Pavlidis  |  First Impressions 
Rating:
2.0

Had a problem with the bay door. staff was nasty.

len montlack  |  Overall Experience 
Rating:
1.0

I called to make my reservation for a storage of 5x8x8 and was told it was on a ground level with climate control. That it would be $79.99 each month with the first month free. That was not the case when I got there, and they refused to even help me told me I needed to go to another location and the cost is $116.00. I will be looking for a new place as I will never use Uhaul again

donald delaney  |  First Impressions 
Rating:
4.0

I was not happy when the the excellent staff was removed from the Smithtown building, it was great to have those people there. Also not happy new locks were forced upon us, and a three day grace period does not include the actual date due, but I appreciate the efficiency and access otherwise.

STEPHANIE PAVLIDIS  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

James Fritts  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Thomas Connor  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANN ABOULAFIA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

colleen rowlinson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KAREN OMALLEY  |  Online Move In 
Rating:
5.0

Experience with the people there were very nice ,they help me with everything I needed and the truck ran smooth like it should

Jeanna Castagnaro  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

robert Pollock  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Erika Estrada  |  First Impressions 
Rating:
5.0

Super impressed. Bought the unit online and moved in within the hour with no problems. Great system!

Jacqueline Schroder  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Thomas Knoll  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

angelo Anderson  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

eugene brosnan  |  Overall Experience 
Rating:
5.0

Staff was always friendly and helpful

Thomas Falciano  |  Overall Experience 
Rating:
5.0

Minor conveniences can go a long way for customer satisfaction. Pls keep all swipe-in security key pad on the RIGHT SIDE of each doorway. Thanks for your service

Ross Myers  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Taibah Rock  |  Online Move In 
Rating:
5.0

I cannot be more pleased with my experience. I had many items left in a 26’ U-Haul truck that I needed to put in my 10x10 storage unit. I was worried about having a large truck and moving everything into the building, but was surprised and relieved to see a very large truck loading dock specifically for this purpose! Hand carts next to the door we’re also very helpful. I am extremely pleased. Instructions to access the unit were clear and easy to understand.

Bryan Baker  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jonathan Cruz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kimberly stehn  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Liz Lundy  |  Overall Experience 
Rating:
5.0

Jennifer Morales is a great asset to Uhaul. She takes great care in your clientele with professionalism and care

Peter Mielach  |  Overall Experience 
Rating:
2.0

Your call center is full of the most obnoxious people I have ever dealt with. They are insulting and rude. And it takes forever to get through. My trailer was stuck in the ice and rather than simply tell me that I could unhitch it and pull it out, they talked to me like I was a dumb POS and said they couldn’t help me with roadside assistance… I spent hours damaging my property and my car trying to do something that would have been easy if you actually cared about your clients. They gave me some BS story about how they can’t give me any advice for “legal” reasons. I will NEVER use your company again unless someone calls and assures me this was a big mistake.

Courtni Hale  |  Overall Experience 
Rating:
5.0

The staff at the site were great. The CALL CENTER is HORRIBLE!!!! Rude, condescending nasty people who clearly enjoy making life miserable for others.

Courtni Hale  |  First Impressions 
Rating:
5.0

friendly and courteous staff. So far everything has been good

Edwin Christian  |  First Impressions 
Rating:
5.0

First impression great

PHILIP ANTOCI  |  First Impressions 
Rating:
5.0

Just wish I had reserved a bigger unit because the move yesterday was trying to fit everything in. Whereas it could have been easier if the unit was bigger. By that point we already moved a fee things so to try and switch it all around we were over it. Other than that everything went well.

Cassandra Erdman  |  First Impressions 
Rating:
5.0

Thank you for a great place to store my things!

Mark Lang  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

ALEXSIS CRUZ  |  Overall Experience 
Rating:
5.0

The staff that I dealt with at this facility restored my faith that people actually care and know how to handle customers needs. Wonderful staff. I would recommend this facility to everyone that has a need for it.

Nicolle Haniquet  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

gerard lambert  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ERNEST ABRANKO  |  First Impressions 
Rating:
5.0

Staff is always cheerful and eager to help! By far the cleanest storage facility I have rented from.

Alexis Losito  |  Overall Experience 
Rating:
5.0

I am so impressed with this facility...access is easy & its conveniently located. It's very clean & well maintained I would recommend it to anyone!

Jacqueline Norrito  |  Online Move In 
Rating:
5.0

Renting the storage unit was the easiest part of my move! Smithtown UHaul employees were informative, professional, patient and helpful. The unit itself is immaculate, well lit and convenient. I strongly recommend smithtown UHaul storage units!

Margaret White  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John Petrucci  |  First Impressions 
Rating:
2.0

I came in because of an advertised price and when I asked for the price they told me that I needed to go to a different facility because they didn’t have anymore of the current facility and the price was going to be $50 more than the advertise price

adam feller  |  First Impressions 
Rating:
1.0

Every single step of my reservation was fraught with mistakes that made my entire move a complete headache. You're "unmanned" facilities are a nightmare. I'm telling everyone I know Uhaul is a disgrace.

Ross Myers  |  First Impressions 
Rating:
5.0

Thank you for your help and easy rental process!

Mark Lang  |  First Impressions 
Rating:
4.0

Can’t fully rate my experience , just moved in 2 days ago, so far is okay.

Yevgeniy Semeykin  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

MARGARETHAL FORD  |  First Impressions 
Rating:
5.0

Friendly staff, efficient & speedy process!

martin gross  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

matilda osei-boateng  |  Overall Experience 
Rating:
4.0

The phone customer service is abhorrent. I was on hold for more than 50 minutes and was cut off. I had to drive to a different facility to make changes.

Sharon Deland  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Doreen Owusu  |  Online Move In 
Rating:
5.0

Everything worked out lovely. Thank you!

Antwan Williams  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Karl Lown  |  First Impressions 
Rating:
1.0

Absolutely awful experience finding the unit, reaching out for assistance on figuring out why I was unable to access the elevator only to be told I’m in the wrong building even though I unloaded.

AMI LEVI  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JOHN DOLAN  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

gerard lambert  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jason Zimmerman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Melissa Zaug  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carlos Hernandez  |  Overall Experience 
Rating:
5.0

Alexis and Jennifer were exceptional, they helped me out tremendously, i was in quite a bind. Alexis explained my options and made transaction go smoothly. They are a asset to your company. Well done!

Thomas Falciano  |  First Impressions 
Rating:
5.0

Easiest process to get the unit. Building looks brand new, is extremely clean and convenient,

Alexandra Cella  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Liz Lundy  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

rachel fitzgibbon  |  Overall Experience 
Rating:
2.0

I could not get in with the access code given to me. Also there was no specific info on the correct building that our storage unit was in. It took 1 1/2 hours to enter after being on phone on hold for 20 min with customer service. No personnel working at the location is absolutely awful. This would've saved a lot of aggravation

Doug Gordon  |  Online Move In 
Rating:
5.0

Jennifer Morales is awesome

Peter Mielach  |  First Impressions 
Rating:
1.0

I paid 13 days ahead of time. The employee Alexis at the Nesconset By-Pass, Smithtown, NY branch, put the wrong telephone number, the wrong alternate contact's name and address, the wrong address of the renter and then cancelled the contract after I paid for it?!? This occurred on Dec. 19, 2020 approx. 3:20 p.m. My move in date is for 8 am on Jan. 1, 2021. My next rental payment is due 16 days after I move in !?!

Margaretrose M Zabeline  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John scerbo charles  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Connors  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Veronica Alvarez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kathy levy  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

RALPH GOLDBERG  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PHILIPSHAWN LOBIANCO  |  First Impressions 
Rating:
2.0

I always have to call to pay my bill I never received a bill payment and I always pay my bill on time sometimes in advance last month I had auto Pay and they changed the lock on my storage unit and changed me$ 15.00 extra

Donna Gallaway  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

leeann esposito  |  Overall Experience 
Rating:
4.0

Trying to close out unit was a bit crazy. They couldn’t find my acct. all ended well however.

LORRAINE SHALLOW  |  Overall Experience 
Rating:
5.0

Thanks very much — you guys have been great!!

CRISTINA O`KEEFE  |  Overall Experience 
Rating:
5.0

Veryconvenient location. Very good in all respects. Thank you. Jeffrey Wiesen

JEFFREY WIESEN  |  Overall Experience 
Rating:
1.0

Because of covid I could not retrieve the rest of my belongings from the atorage unit which was not much I tried my best they are now giving me all kinds of problems due to this ... even though uhual owes me over 600 dollars in lost revenue for issues on my move to new york I have honestly used uhaul twice in my life and I will never again use uhaul for anything I would rather carry my stuff by hand from state to state terrible company all around .....

Jesse Adams  |  Overall Experience 
Rating:
3.0

prices for storage rooms are way to high.

Edward Dorazio  |  Overall Experience 
Rating:
5.0

The employees that helped me with my move and storage, couldn't have been nicer! A big thanks to Jenn, Tom and Matt. You're the best!

Frederick Bossert  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Edward Dorazio  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

nick paccione  |  Overall Experience 
Rating:
5.0

Very helpful and professional. Great service

Ronald Greco  |  First Impressions 
Rating:
5.0

Excellent storage, great staff and ultra clean.

Mike Nadraus  |  Online Move In 
Rating:
5.0

The facility is clean, secure and climate-controlled. Excellent Experience.

neil sanders  |  Overall Experience 
Rating:
5.0

Great people, service and facility.

Donna WERTER  |  Overall Experience 
Rating:
3.0

The facilities were excellent and very convenient. It was very hard to get in touch with an actual representative. There were a few miscommunications via email, and I rarely was able to reach by phone

Evan Martinez  |  Overall Experience 
Rating:
4.0

At first service was not up to par. Since I spoke with assistant manager, Tom at Nesconset office the results have been very good. Thanks.

ANTHONY SETTINERI  |  Overall Experience 
Rating:
2.0

Well, went today to do a test run and found the code assigned didn't work. The unit was the wrong size. Spoke to asst. mgr. late today and he said they will work on the problem gave me assurances.

ANTHONY SETTINERI  |  First Impressions 
Rating:
4.0

The access card would not give me access thru the back of building.

Ludwing Castro  |  Overall Experience 
Rating:
5.0

Great Customer Service

neil sanders  |  First Impressions 
Rating:
5.0

Excellent facility

CHRISTINE DAURIZIO  |  Overall Experience 
Rating:
5.0

Jennifer is awesome!

Jessica Kearney  |  Overall Experience 
Rating:
5.0

The cleanest, driest storage ever. I would feel good storing valuable paintings here, That is rarely the case anyplace else.

PETER LUHRS  |  Overall Experience 
Rating:
5.0

Young man who helped me was polite, quick and efficient. Wish al customer service people worked as well as he. Thank you. Maria Samet

MARIA SAMET  |  First Impressions 
Rating:
1.0

Your staff does not communicate well with customers nor with each other regarding customer accounts

Kein Pettus  |  Overall Experience 
Rating:
5.0

A light in the unit itself would have been nice. Also, any phone calls I made were routed thru the national system when I wanted to talk to the local people who knew me. The facility was great! Thanks

gary pedersen  |  Overall Experience 
Rating:
5.0

GREAT CUSTOMER SERVICE . IT MADE MY MOVING THAT MUCH LESS STRESSFUL.

tom giambalvo  |  Reservation 
Rating:
5.0

We had a much better experience here than we’ve EVER had at a Public Storage unit. I would absolutely rent from UHaul again if I needed to.

Joseph Arias  |  Overall Experience 
Rating:
1.0

Awful stood a waited forever after being told someone would be there to get our belongings into a storage unit. Had to go to another place and then back to another place to drop off truck. Very unhapp

Linda Cottier  |  Reservation 
Rating:
1.0

Finally after 3 days got someone to get my card working

Perry Baldwin  |  Reservation 
Rating:
5.0

Staff were very helpful and the facility was cool and clean. I was a customer for over 3 years and was in two different units. However the lighting was much better in the larger unit we rented.

JOSEPH DECRISTOFARO  |  Overall Experience 
No reviews have been submitted for this location.

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