Customer Reviews for U-Haul Self Storage of Spanish Lake
24/7 Rentals  |  U-Haul Truck Share 24/7© Location

60 reviews

1740 Parker   Spanish Lake, MO 63138
(Corner of Parker Rd and Pattern Dr)

(314) 400-2885

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Office Hours

Always Open On Your Smartphone

Services at this Location:

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(314) 400-2885

1740 Parker
Spanish Lake, MO 63138
(Corner of Parker Rd and Pattern Dr)

Services at this Location:

Office Hours

Always Open On Your Smartphone

What is 24/7?

It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Great staff

Roberta Shears  |  First Impressions 
Rating:
5.0

Excellent

Lavelle Sawyer  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

EMMA SMITH  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Valerie Penny  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michele Reed  |  Overall Experience 
Rating:
5.0

They was very Perfectional!

ANGELA MITCHELL  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Loria Simms  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANTUAN ROBY  |  First Impressions 
Rating:
5.0

I had a great experience, one of many with the store manager Kris. Very professional, helpful, and understanding.

RICHARD AMOS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patricia Hogue  |  Online Move In 
Rating:
2.0

The gate closes really slowly. I wish there was a sensor on it so you could close it immediately after entry/exit. I had people go in while the gate was opening/closing, some even went in before I could! I never saw or spoke with a staff member and the phone number I was given is disconnected.

LaKesha Dean  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Virginia Foss  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

montez jones  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

LYNDA PAYNE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Isa Aziz  |  Overall Experience 
Rating:
5.0

It was great.

anthony harris  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LEO STITH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

larry williams  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Edward Watson  |  First Impressions 
Rating:
5.0

Customer service was excellent!

LEO STITH  |  First Impressions 
Rating:
5.0

Very good communicators. I’ll be back.

JOSEPH FERRY  |  Overall Experience 
Rating:
5.0

I needed storage at the last minute. I was in the middle of loading the truck when I found out my apartment wasn't gonna happen. I am very happy that I was able to arrange everything online and get into my unit in a matter of hours. It really took a lot of pressure off of me with so many things going wrong on that day. I just wish I had known that I needed storage in the beginning and I would've reserved a truck with UHAUL as well to get a discount or just gotten a storage pod delivered.

LaKesha Dean  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Kia Vail  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nakima Horn  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Laketia Morgan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Samuel Caldwell  |  First Impressions 
Rating:
5.0

They gave me chances …… they worked with me and they understood what I was going through

IMO OKON IBANGA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Laretha Ross   |  Overall Experience 
Rating:
4.0

Flawless

Tane Finley  |  Overall Experience 
Rating:
2.0

While everything looks great from the outside, you bought the facility on Parker while it still had tenants. You couldn’t see what was going on in the inside. Red dust coats everything over time. I believe the doors have rust in the ceiling. How clean can it be if my unit is full of acorn shells and crap? Squirrels destroy my property on a regular basis. Field mice and squirrels eat acorns. They ignore your very large bait traps. Drywall hit my daughter on the head causing a lump and in winter we got locked inside the gate cause the pad malfunctions in cold weather ( we had to climb the fence and open it from the other side) And you have the nerve to raise rates. I’m only with you because you are cheap and close to home. Keep raising rates and I’ll just buy another tough shed.

Irsheca Williams  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JAMES ELLIOT  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

TYRONE GILL  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Chinwike Nworah  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

DEVON WALKER  |  Overall Experience 
Rating:
4.0

I can not get into my unit… I had to sleep in my truck so that could wait I am not pleased.

CAMRYN SHANKLIN BAIN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BONITA STEELE  |  First Impressions 
Rating:
2.0

There may be moments where I would need to get into my storage unit after 5 PM but they’re not open at the time for me to access my storage unit. I have children that are in school and college and they are on the constant basis of needing things it will just be nice for me to access my email when I want, not when U-Haul wants me to.

TREVIA JOHNSON  |  Overall Experience 
Rating:
3.0

The storage door doesn't close all the way. Worry if the weather and rotens will be a problem

DANA DAVIS  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

paul streicher  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bryant Peppers  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Rose Mary Bain  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANGELA CARRUTH  |  Overall Experience 
Rating:
1.0

I can get into the facility

Donald Cooper  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

erica hill  |  First Impressions 
Rating:
5.0

The staff at the Uhaul at 12060 Lusher Rd; Spanish Lake, MO 63138 (Hwy 367 @ Parker Rd) are the best! They are so professional, knowlegeable, helpful and courteous that all other locations can take lessons from them.

Wayne Brown  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MARCIA MATTHEWS  |  First Impressions 
Rating:
5.0

Mr. Meeker is a very nice person, he took the time to help me immensely. I told him my situation and he explained everything to me. Move in and move out was flawless I've used other places in the past, but not anymore because of the experience I had at Uhaul. thanks to the entire staff.

Darryl Walker  |  Overall Experience 
Rating:
5.0

Customers service was outstanding.

Yolanda Ruperti  |  Overall Experience 
Rating:
5.0

Nice, clean and friendly employees. Had a great experience, smooth transaction.

Darryl Walker  |  First Impressions 
Rating:
3.0

Overpriced

HATORI GOODGAIM  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Malyea Buckley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

aishaciera winston  |  First Impressions 
Rating:
4.0

Larry the manager was a blessing

Owen Price  |  Overall Experience 
Rating:
5.0

The new owner has done a pretty good job taking over from the weird people that worked there before.

JOSEPH CONNOLLY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stan bozeman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

deanna jones  |  First Impressions 
Rating:
5.0

Larry was very helpful and courteous and give feed back about storage units in what u need and how enter and exit facility and acess your unit

Lee Sesson  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Alyssa Brookins  |  First Impressions 
Rating:
2.0

Was not given proper service

Alyssa Brookins  |  Overall Experience 
Rating:
5.0

Previous storage place, just bought by U-Haul, screwed up records and sent threatening emails on Christmas morning, ruining our family's day. Larry Meeker at U-Haul sorted it all out in 20 minutes.

STEVEN RICHARDSON  |  First Impressions 
No reviews have been submitted for this location.

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