Customer Reviews for U-Haul Moving & Storage of West Wichita

1,664 reviews

600 Holland St   Wichita, KS 67209

(316) 749-2945

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(316) 749-2945

600 Holland St
Wichita, KS 67209

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane exchange
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Staff was very helpful. Would use again and reccommend to others.

Karen Hibbs  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cameron Diaz 
Rating:
4.0

Customer did not leave a comment.

Charles Brewer 
Rating:
5.0

Customer did not leave a comment.

MEGAN HAYES  |  Overall Experience 
Rating:
5.0

Couldn’t use ratchet straps because there was no space where rub rails were attached to the wall

Ralph Summers 
Rating:
5.0

I always try to go to this location, they are friendly, well trained and quick.

Charles Monckton 
Rating:
5.0

Customer did not leave a comment.

Devyn Ellerman 
Rating:
5.0

Customer did not leave a comment.

Brooke Reist 
Rating:
5.0

Customer did not leave a comment.

Roger Allen DuVall 
Rating:
5.0

Customer did not leave a comment.

HUGH FREDERICK 
Rating:
5.0

Customer did not leave a comment.

Donna Quinton  |  First Impressions 
Rating:
4.0

The staffed agents were not as professional as they could have been. There was a mix up in my storage unit costing my movers a significant delay. It was corrected but without apology. Things should have been smoother. That being said UHaul is almost always my “go to!”

gayle jarvis  |  First Impressions 
Rating:
5.0

No comment

David Lee 
Rating:
5.0

Staff was friendly and worked with me to get the most cost effective truck rental for my needs.

Roland Herwig 
Rating:
5.0

Customer did not leave a comment.

Tricia Janssen 
Rating:
5.0

I loved Amanda khone and if prices were more affordable than I would probably try and go back

Rebecca Whatley  |  Overall Experience 
Rating:
5.0

Everything was great

james janson 
Rating:
5.0

Customer did not leave a comment.

Tyler Richards   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Howard Edwards 
Rating:
5.0

Customer did not leave a comment.

Tyler Grant 
Rating:
5.0

First time using U-boxes and I received exceptional service. Staff at 600 Holland St Wichita KS 67209 is amazing!

Kevin Bundi 
Rating:
4.0

Customer did not leave a comment.

Michelle Masterson 
Rating:
5.0

Can't think of anything

Suzanne Howard 
Rating:
4.0

Customer did not leave a comment.

Kenneth Miller 
Rating:
4.0

Customer did not leave a comment.

Bobbie Howlett 
Rating:
5.0

Everything was smooth and easy.

Dan Warren 
Rating:
4.0

One trailer tire was severely warn and not worthy to drive halfway across the country.

Craig Nelson 
Rating:
3.0

Customer did not leave a comment.

Daniel Garcia 
Rating:
5.0

On line reservation was easy, staff at the store were very helpful. I'd do this again!

Deborah Derber 
Rating:
5.0

Friendly and professional service!

ronnie kendall 
Rating:
5.0

Customer did not leave a comment.

Alejandra Silva 
Rating:
4.0

Customer did not leave a comment.

Shari Bell  |  Overall Experience 
Rating:
5.0

I wish you had one on the east side. Loved driving in the garage to load. Thank you

Dalila Stevenson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ron McEwen 
Rating:
5.0

Customer did not leave a comment.

Zachary Goza 
Rating:
5.0

Customer did not leave a comment.

JAKORY THOMAS  |  Overall Experience 
Rating:
5.0

Why do your car trailers have a 55 mile an hour limit on speed aloud?

Sean Richardson 
Rating:
5.0

Customer did not leave a comment.

Andy Rusch 
Rating:
5.0

Customer did not leave a comment.

Pat Bandy 
Rating:
5.0

Customer did not leave a comment.

Matthew Swartz 
Rating:
5.0

Customer did not leave a comment.

Kevin Bundi  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Weingartner 
Rating:
5.0

Customer did not leave a comment.

Larry Steward 
Rating:
2.0

Customer did not leave a comment.

Kyler Hagen  |  Overall Experience 
Rating:
5.0

Donuts & coffee would really top things off.

mark walker 
Rating:
5.0

The ladies were polite/respectful. Used this location a few times and always have good service. Only thing that could be made better is the smell inside the cab of the trucks.

richard gaines 
Rating:
3.0

Staff could improve product knowledge and customer service skills .

ralph brown 
Rating:
4.0

Why was I charged an additional $29.03 after returning the truck? I was told you would not charge any more money on my credit card .

Thomas Fosler  |  First Impressions 
Rating:
5.0

The staff at this U-Haul facility. It’s always friendly helpful and go above and beyond to help and explain how everything works.

MARIA MCMILLAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Morgan Pounds 
Rating:
5.0

The app was terrible. I created my profile but it wouldn't let me continue after entering my password and password confirmation. Luckily I was able to reset my password and continue. Then I was not able to take issues with the app. I had "allowed' the app permission to everything in my phone but could not take pictures. This was stressful at the end of a long busy day. Had to call support because I didn't want to 'violate' my rental agreement. Honestly, is rather find another way to haul my stuff than have this hassle again.

June Schurr 
Rating:
5.0

Customer did not leave a comment.

Drew Shelton  |  First Impressions 
Rating:
4.0

Customer service was very friendly equipment was clean facilities clean very nice place to go.

Tyrone Peil 
Rating:
5.0

Customer did not leave a comment.

Treyton Cole  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Emmanuel Dykes  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Susie Jacques  |  Overall Experience 
Rating:
2.0

Door was broken too many times. Constantly had to go to office to get access.

Tim Willingham  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Mason Rohleder  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

rufus shaver 
Rating:
5.0

Customer did not leave a comment.

Scott Burgess  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kevin asbell 
Rating:
5.0

Customer did not leave a comment.

RON McEWEN 
Rating:
5.0

I want to know why my reservation changed and I only had 24 hours to return to Wichita for the exact same amount. Very disappointing

Bryce Anderson 
Rating:
5.0

Customer did not leave a comment.

Stephen Hardin  |  Overall Experience 
Rating:
5.0

I can't think of ANYTHING this place could do any better! They are THE ONLY U-Haul store I will use or recommend!!

MICHELLE SMITH-ARNOLD 
Rating:
5.0

Customer did not leave a comment.

John Graves  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Charles Monckton 
Rating:
5.0

Very friendly and helpful staff

Anya Winnett 
Rating:
5.0

Make returning equipment after hours a bit easier. I had to stand outside in the cold taking pictures and couldn't close the back roll up for easily. Staff at this location is GREAT,

Michelle Smith-Arnold 
Rating:
5.0

Customer did not leave a comment.

Michelle Vint  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michelle Vint 
Rating:
5.0

My name is Erin Wheeler. I had a unit for about a year and a half but unfortunately I got very sick with covid and was hospitalized more than a month at a time 3 times in the last year. It’s been hard. They held onto my unit for me as long as they could. Unfortunately I lost my belongings to auction on the 1st. If there is anything left that nobody wanted, please text me 316-285-8802 and I would be more than happy to come get it. It was all sentimental. Mostly my engagement ring I’ve had for 20 years. Not worth anything to anyone but me. Thank you.

Erin Wheeler  |  Overall Experience 
Rating:
5.0

Nothing I can think of...

Shannon Sanders 
Rating:
5.0

Customer did not leave a comment.

Kelly Rowlett 
Rating:
4.0

Customer did not leave a comment.

Craig Coffey 
Rating:
4.0

Easy pick up and drop off!

Michael Steele 
Rating:
5.0

My 1 year stay was perfect. Only during my move out at 6am, I had the most trouble accessing the facility and picking up the reserved truck with the app. I had to wait till they were open to get back in the facility and started the truck pickup through the website.

Tamisha Moore  |  Overall Experience 
Rating:
4.0

Front of truck was damaged and I didn't notice it until after I left. Wish it had been pointed out previous to me leaving. Can you have the gas at full tank when picked up and needs to be full when returned? Much easier to guess how much to put in. Thanks

Sue Clemens-Bibo 
Rating:
5.0

Customer did not leave a comment.

Ashley Dilorenzo-Bird  |  Online Move In 
Rating:
5.0

I would like to share my experience in total. Both the location in Wichita for pickup as well as the drop off in Salina provided good customer service overall. In addition to the rental truck I agreed to pull a trailer for reimbursement for U Haul to my final destination. The truck with 19xxx miles had an advantage issue pop up early in to the drive. I acknowledged by pressing OK and from that point on cruise control didn't work. Also this low mileage truck was pulling hard to the right so the alignment was pretty far off. When I arrived to my house I went to disconnect the trailer so I could unload it and could not release it from the ball. Contacted the drop off site and was told to drive it to them so extra mileage and fuel. Got it released and emptied the truck and turned it in the same day with more fuel than required. Get my receipt and was charged a little over a $1 for going over mileage because I had to drive to get the trailer released from the truck. Worth it to rent from uhaul again? Not sure.

Steve Jared 
Rating:
1.0

When we first walked in, all of the employees were on their phones and laughing messing around and talking poorly about a previous customer that came before me. I stood there and had to say TWICE “I have a reservation I need to pick up”. I made the reservation on the app and was told it was $60. I had the option to pay on the app but opted to pay in store. Well apparently I just should’ve paid on the app because in store it wasn’t $60 it was $109 for only about 5 hours and about 30 miles. Not to mention when we picked up the uhaul and moving equipment (utility dolly, furniture wrap and 10 furniture pads) the employee did not secure the dolly in the uhaul so when we were driving we heard it flying around in the back and had to pull over to secure it so it didn’t get broken or damaged. Then when we returned the U-Haul and equipment at about 6:30pm, we walked in and AGAIN employees were on their phones and didn’t even acknowledge us until I said “we need to drop off” then he didn’t even look at me, he remained in his phone and said “cool we will email you a receipt. I explained I wanted to know the total cost. He said again “right we will email you a receipt” I said once again, I want to know the total cost with the mileage. He sighed and said “alright well follow me outside”. We followed him and he checked the mileage then said “well you didn’t fold the furniture pads and they have to be folded. So you can either fold them or be charged $25” so we stood there in the cold and folded up 4 furniture pads. You’re telling me the employees who were sitting on their phones are incapable of folding up 4 furniture pads so that their customers don’t have to do it in the cold or be charged $25? That’s the most ridiculous thing I ever heard. I’m a pretty understanding person and rarely if ever, complain or write bad reviews but this was the most ridiculously unprofessional and the poorest customer service ive experienced. I will most definitely be calling and speaking to the manager on Monday.

Jessica Bailey 
Rating:
5.0

Customer did not leave a comment.

gabriel rocha  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alexander Lloyd  |  Overall Experience 
Rating:
5.0

Great Customer Service! Well done.....

Paul Hilliard 
Rating:
5.0

Customer did not leave a comment.

JAMES WOOLEY  |  Overall Experience 
Rating:
5.0

Uhaul at 600 Holland has been our storage service, trailer, truck rentals for over the 3 years we have been in Wichita. Wonderrful, helpful and courteous staff. As long as we are here, we will not change.

JAMES WOOLEY  |  First Impressions 
Rating:
3.0

I was not contacted in advance of the day of container drop-off/pickup. I reached out and was told I would be and was not until the morning of. This was not ideal because the movers, hired though Uhaul, couldn't schedule until they knew when the containers were going to be there. Other than this, everyone was very friendly throughout. All of the ordered products were there on-time without issue.

Kris Guffey 
Rating:
5.0

The moving van needs to be serviced. The brakes were going out.

Julie wilkinson 
Rating:
4.0

Customer did not leave a comment.

Lisa Holman 
Rating:
5.0

Customer did not leave a comment.

Kevin Rambo 
Rating:
5.0

Customer did not leave a comment.

Katherine McCue 
Rating:
4.0

Customer did not leave a comment.

Theresa Wiiest 
Rating:
5.0

Customer did not leave a comment.

Tabitha Peterson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michaelle Jordan  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Fred Robertson 
Rating:
5.0

Was a bit confusing to start off but once I talked with the desk everything was super smooth. The staff was friendly and very helpful. Glad to have great customer service in an era where it is so lacking. The facility was clean and I felt safe there the whole time.

Carol Coleman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kent Farran 
Rating:
4.0

Customer did not leave a comment.

Anthony Feldbruegge  |  Overall Experience 
Rating:
5.0

It was reading Cole outside, and the employees were friendly helpful. Did not hesitate to get out there and make sure everything was hooked up properly clean and in order.

Charles Monckton 
Rating:
4.0

Customer did not leave a comment.

Haley Vincent 
Rating:
2.0

Don’t expect help from employees here. The only “help” we got was employee unhooking the trailer before the car was off of it which caused the trailer to buck up and almost hit the back of the UHaul, also potentially putting the car driver in an unsafe situation. Employees clearly need better training at this location.

Haley Vincent 
Rating:
4.0

Cleanest facility I have ever rented from. Most of the staff were very helpful. Some were not. Amanda has been very helpful during my rental agreement.

Susan Hopkins  |  Overall Experience 
Rating:
3.0

Receptionist couldn't give me a receipt for returning trailer in

Antonio Perez 
Rating:
4.0

When I turned in the truck the representative said they will contact if there was any extra charges and she didn't and I later found out there was extra charges for miles and no one has contacted me yet and it's been approximately 2 weeks

Bernadette Hall 
Rating:
5.0

The guy helping me was new and super nice. He let me know it might take a little longer than normal, but he worked through everything and made sure my experience was good and I was taken care of.

Joshua Needham 
Rating:
5.0

Customer did not leave a comment.

Jacob Sattler 
Rating:
5.0

Customer did not leave a comment.

Todd Stedman 
Rating:
4.0

Please make sure the key drop box is set up for after hours drops

Matthew Owens 
Rating:
3.0

It’s just to pricy if it was $75 I would not feel screwed but it basically being a $100 makes me want to find better options.

Zaydon Gooch  |  First Impressions 
Rating:
3.0

Majority of the personnell were helpful and professional. They could have been a bit more professional when I was trying to bring some boxes back inside on a cart and it was windy and they key flying off and I kept trying to hold them down etc. had an associate walk right by me twice. Didn’t even offer to help. He went inside to sit at the desk to look at his personal phone. When I got to the desk he was still looking at his phone and said it’ll be a second. I asked if it was a personal or business phone he said personal. This was the same guy that was to open that morning and was late so there were customers waiting for the office to open.

Michael Love 
Rating:
4.0

I wish the code in or alarm will go off had been better explained

WILLIAM BRACKIN  |  Overall Experience 
Rating:
5.0

An’t think of anything. Everything was good and convenient.

darin brungardt 
Rating:
5.0

Customer did not leave a comment.

Trent Ramsey 
Rating:
5.0

The staff was helpful

Bernadette Hall  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Cathy Link 
Rating:
5.0

?, Maybe coffee ect.

Gerald McDow 
Rating:
5.0

Customer did not leave a comment.

rita voss 
Rating:
5.0

Customer did not leave a comment.

Brice Ricke 
Rating:
5.0

Customer did not leave a comment.

Spencer Tepe  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

mackenzie orchard  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

AngelA Oneal 
Rating:
5.0

Customer did not leave a comment.

Carol Coleman  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Justin Swearingen 
Rating:
4.0

Customer did not leave a comment.

Rose Anne Frey 
Rating:
4.0

The only complaint i have was that the keypad denied me access one night that I needed to get in and had to wait until the next day to get in. They had not entered in the system all my info so it looked like I had not paid my bill bit the it was their error. One time the keypad wasn't working and fortunately the inside was still open so I could get in. I had some things in my unit that the family member was only in town for 9 days so we were on a crunch time. That was frustrating and also the alarms being set off constantly

Carolyn Fair  |  Overall Experience 
Rating:
5.0

nothing everything was good

John Earick 
Rating:
5.0

The girls up front were excellent and even hooked up the trailer and unhooked it when I brought it back.

Darrin Harding 
Rating:
5.0

Customer did not leave a comment.

Paul Wells 
Rating:
5.0

I understand that things break. so I hope you get the door access fixed soon.

SHERRY BEASLEY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JOLENE WRIGHT 
Rating:
5.0

This is my fifth receiver type hitch U-Haul has installed. First was on a 2001 Dodge Stratus, second was a Chevrolet HHR, third was a 2014 Ford Escape, forth was a 2018 Ford Escape and fifth is this 2024 Mazda. All installations were quick and well-done installations servicing my needs to haul a few bicycles.

Gerald Griggs 
Rating:
5.0

Customer did not leave a comment.

Sara Erway 
Rating:
5.0

Customer did not leave a comment.

David Finn 
Rating:
5.0

Customer did not leave a comment.

Taysia Wilson 
Rating:
5.0

Customer did not leave a comment.

Patrick Pirotte 
Rating:
5.0

Trailer was in good condition and pulled well. It was pretty well maintained except for a left fender marker light out, likely wiring since led light, but I accepted it. No big deal.

Cory Callender 
Rating:
5.0

Absolutely no issues. Easy covered return area. First Class.

Gib Carpenter 
Rating:
5.0

Customer did not leave a comment.

KENNETH HAINES 
Rating:
5.0

Convenient drop off , open late !

Michael Steele 
Rating:
5.0

Customer did not leave a comment.

lylia clark  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tammy spencer  |  Overall Experience 
Rating:
5.0

Great Experience and clean facility

Lanis Hembree  |  Overall Experience 
Rating:
5.0

The best

Joel Flores Tovar  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Leonardo Raffinengo  |  First Impressions 
Rating:
5.0

Everything was perfect, quick pick up, nice truck and instantaneous return. Thank you.

Stuart Ray 
Rating:
5.0

I was very impressed with the service. It was a good value compared to all other options.

Scott Loeffler 
Rating:
5.0

Customer did not leave a comment.

Adam Grilliot 
Rating:
5.0

Customer did not leave a comment.

Habtom Fissuh 
Rating:
5.0

Every staff member was very helpful each and every time I needed them or had questions. Thanks y’all!😚

Yolanda Smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eileen Hernandez  |  Overall Experience 
Rating:
5.0

The staff were amazing. Left very satisfied.

Joseph stierwalt  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Timothy Williams  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

NANCY KENNALLEY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael McGarvey  |  Overall Experience 
Rating:
5.0

Clean nice clean secure place

Dan Myers  |  Overall Experience 
Rating:
5.0

Everyone there was so helpful and friendly made our experience very enjoyable!

johnny mitchell  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Mark Friskel  |  Overall Experience 
Rating:
5.0

Amanda and her team were so helpful and friendly!

Sheona Sleiman  |  Overall Experience 
Rating:
5.0

I wish they had this same indoor facility on the East side of town.

Pamela crabtree  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jacque Goddard  |  Overall Experience 
Rating:
4.0

I thought I rented a10 x 20. Turns out that is 2 10x10 next to each other. I had to get 2 separate locks and ended up only using one unit. I told them after we finished packing the one unit and they said that it was too late. They rent the 10x20 as two units and I would have to unpack and rent a10x10 and could not get my money back for the second unit. It doesn't say online this is two separate units when you rent them. I think this is dishonest and deceiving. Shame on uhaul for ripping people off

karen dunn  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SHERRY BEASLEY  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Ebonee Bradley  |  Overall Experience 
Rating:
4.0

Only one elevator in facility. Really should consider a backup. Got stuck in elevator once and patrons alerted staff to the problem to open the door.

Daniel Hilton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LaShaebria Randle  |  First Impressions 
Rating:
3.0

We had some confusion with the billing. We got it worked out in the end. But we tried to get in after office hours and found a U-Haul lock on our unit. That was frustrating.

Robert Jackson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JULIA JOHNSON  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ashlee Swanson  |  Overall Experience 
Rating:
4.0

I had to give it a five due to the fact that it so hot inside. I loved the you give carts to help with the load and unload but we needed locks on the wheels. I definitely needed a bigger storage but I was frustrated hot and ready to go.

Kristi Carter  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Brad Lindley  |  Overall Experience 
Rating:
5.0

The only problem we had was the alarm going off several times while we were in our unit. (One day, when we were organizing our unit, it went off ten times). We were told they were cutting off locks. The alarm was right by our unit and it was deafening! I understand uhaul needs to have security, but this made it impossible for us to work in our unit for ANY length of time. Which is the reason we moved out. Other than that it was a great experience.

TERESA JANTZ  |  Overall Experience 
Rating:
5.0

The staff very efficient, facility always clean!

Tara Gibson  |  Overall Experience 
Rating:
5.0

Great customer service and prompt help!!

Tara Novak  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Matthew Evans  |  Overall Experience 
Rating:
5.0

The manager, Amanda, went above and beyond to make sure everything we needed was taken care of. Every staff member that we dealt with was extremely courteous and knowledgeable. Highly recommend

larry mcclment  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anthony Lockwood  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lanis Hembree  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jodi Mestepey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chantele Crossman  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Christine Shearhart  |  Online Move In 
Rating:
3.0

My unit wasn’t actually available

ASHLEE BRADFORD  |  First Impressions 
Rating:
5.0

.

Ryan Lee  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

bryce sheron  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ALISON BENSON  |  Overall Experience 
Rating:
1.0

Roaches everywhere disgusting

QUINTON PERSON  |  Overall Experience 
Rating:
5.0

I have dealt with two different places when I rented a UHAUL truck and both are excellent. The people I dealt with when renting a storage place were also top notch. They were the nicest people EVER! The customer service and the janitorial lady was the best. If there is a UHAUL facility close by, I would consider it first for my needs. Thanks to all the people that I came in contact with. You guys are the CATS MEOW.

Regina Coffee  |  Overall Experience 
Rating:
4.0

Pain getting into the building having to enter code twice.

JACOB BOLSON  |  Overall Experience 
Rating:
5.0

I will use again if ever needed. You have a great team at this location. Amanda and the crew have always been very helpful. I have rented many trailers and trucks from this location and will continue too. Thanks again

Ronald Handsaker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michelle Vint  |  Online Move In 
Rating:
5.0

Drive in area needs air circulation or air conditioning. Elevator needs better air circulation, or connected to storage area air conditioning. Both were sweltering and air was thick making hard to breathe.

Michael Plantz  |  Overall Experience 
Rating:
4.0

Even though I specifically verified this was a 1st floor unit, with your representative, after check in I was assigned a 3rd floor unit. Hopefully the elevator is operable and large enough to accommodate the items I need to move into storage.

Mark Dietz  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Diane Shepherd  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jodi Mestepey  |  Overall Experience 
Rating:
5.0

Amanda and the crew at the UHaul always go above and beyond to help get you what you need. I would recommend them to anybody looking for storage, boxes, or truck/trailer rentals. Thanks again for all you help with my move.

SHANE ALLEN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TERESA JANTZ  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Shayn Guillemette  |  Overall Experience 
Rating:
5.0

The free lock that was part of the online check in was not in the storage locker. A quick visit to the store took care of that issue.

Darrel Kohlman  |  Online Move In 
Rating:
5.0

I can’t thank Amanda and her staff enough for always making sure my stuff was safe and protected. Her crew was always very helpful. Thanks again

Renae Perry  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Lauren Hawk  |  Overall Experience 
Rating:
5.0

It was clean and ready for my family when we arrived.

JACOB BOLSON  |  Online Move In 
Rating:
5.0

I was comfortable doing business with U-Haul. The employees were friendly, courteous, informative and helpful. The grounds and facility were always clean and maintained.

Thomas Suntheimer  |  Overall Experience 
Rating:
5.0

Every one was very helpful, the facility was was way more than my expectations

ROBERT DEGENHARDT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CAMIE BORSDORF  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHANE ALLEN  |  First Impressions 
Rating:
1.0

I was supposed to get my first month free since I rented a u-haul truck as well but the manager charged me for the storage unit and has never called me back to fix it, very disappointed as I had issues the last time I rented here and I don’t have the time or money to move again.

Shari Bell  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

CAMILLE KORSCHGEN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

paula philson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John McKaig  |  Online Move In 
Rating:
2.0

Couldn't get the manager to respond to my move outs in fact they're still sending me a bill saying I'm late on my rent I've been moved out for over a month other than that wasn't too bad

JEREMY PETERSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Veronica Gilliard  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Diane Shepherd  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

tasheala randle  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Iesha Dukes  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Christopher Wiebe  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Zluticky  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Beverly Griffin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jessica wexler  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jerry Sapp  |  Overall Experience 
Rating:
3.0

Was there for a little over a year and the rates were raised 3-4 times. Pretty ridiculous. The facility is in great condition and well kept and staff is friendly.

cory johnston  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

lura Borsdorf  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jim Lickey  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

RICKY VAUGHAN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Keith Nagel  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Darian Maxfield  |  Overall Experience 
Rating:
5.0

Amanda is amazing! Very helpful, quick and efficient!

Shawn Mercer  |  First Impressions 
Rating:
5.0

getting in after hours was tricky. We did get someone to help eventually

Stephanie Evans  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Omar Franco  |  Overall Experience 
Rating:
5.0

Good job

Jad Wolf  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Eric Walter  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Thomas Patterson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Roger Neifert  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Emmalee Gragg  |  Overall Experience 
Rating:
3.0

The late fee is exorbitant.

TABATHA BRYANT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kristen Poljansek  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Darrel Allen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH GERGES  |  Overall Experience 
Rating:
5.0

You guys were amazing and very helpful

Amber Jacks   |  First Impressions 
Rating:
5.0

The staff was very helpful and they were nice.

Denise Rooker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JOHN BEAL  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Michael Barrett  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Summer Brown  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cristy Cornelius  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GREORIO RODRIGUEZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

denny lawrence  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

david tamez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Edward Caillet  |  Overall Experience 
Rating:
3.0

i would ordinarily raye them excellent, and have in the passed! however this last time was took lots of time to check out the truck even though we had reservations ahead of time! otherwise, we love uhaul, especially this one!

melanie terhune  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alyson Elder  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Russell Jones  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Maria Tesch  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

cameron Mattix  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jason Floyd  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GEORGIA QUERY  |  Overall Experience 
Rating:
5.0

The staff is EXCELLENT!!!! They are welcoming, polite, helpful and just amazing! I admit years ago I had a very negative view of UHaul, but this site and staff have completely turned it around and I think UHaul is excellent. This staff went above and beyond to be helpful.

Cynthia Duncan  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

richard oyler  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Wendy Threet  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Danny Yoger  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

GLENDALE SHAFFER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ruthann whatley  |  First Impressions 
Rating:
1.0

I had my account set up for autopay from day 1, and yet every month (6 straight) I had to come in and make a payment in person because they couldn't get autopay through their brains.

Danette Brown  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bryce Snider  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael Tann  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Caroline Rebein  |  Overall Experience 
Rating:
1.0

Uhaul cost me over $700 in items I could not load on my truck or trailer, at least $700 I left for the new owner of my home because it could not fit on the truck and trailer I was stuck with. I do entend to make a call as the trailer blew a tire and brakes causing an unnecessary stay in another hotel where I had to pay for my pets as that was not covered....and then we ran into rain and the truck nor the trailer were sealed so my things were all wet when I unloaded. I am not a happy customer!!!!!!

Vickie Bradford  |  Overall Experience 
Rating:
4.0

The girl was very helpful.. she was great. The only bad thing I couldnt get into my unit because i didnt have a knife or scissors on me. So I have no idea what it looks like until tonight when I can bring a knife to open the door.

JULIE SAFFLE  |  First Impressions 
Rating:
5.0

Aside from the storage unit mix up everything was great. Amanda corrected the situation immediately. The staff on 10/30 were easy to work with and very polite, made the whole process smooth. I will definitely recommend and use this location next time.

Jessie Epperson  |  Overall Experience 
Rating:
5.0

Very helpful staff , price is right, would recommend to others.

Sharon Schabel  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kenneth Jensen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard DeFraties  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Russell Jones  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cynthia Duncan  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

laquincha sanders  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John ALLEN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jim Catt  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

george montague  |  Overall Experience 
Rating:
5.0

All were very friendly and professional! I have my storage there!

Pamela crabtree  |  First Impressions 
Rating:
1.0

Facility was great. Some staff was helpful. Should not have EVER had to go in 4 times due to not being able to access my unit after hours when I paid for 24hr access. Tried calling the after hours number on the facility for the manager and could not get an answer or a phone call back. Absolutely ridiculous. Due to move out having so many issues with not being able to get in my unit I had to rush to get moved to MN when I would have had a couple days to unload the Uhaul I rented but instead I had about 12hrs! I had to have people move the last of my things out of the unit for me because I could not be there to finish myself unless I wanted to pay for more time with the Uhaul trailer. Worst experience with a storage unit.

BETTY YEAGER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jessa Armantrout  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

DOMINIC HEMKEN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

george montague  |  First Impressions 
Rating:
4.0

Picked up truck Dodge City location and it did not have full tank. Had to go fill

Caroline Rebein  |  First Impressions 
Rating:
5.0

Service was prompt, staff was knowledgeable, and efficient. Facility was clean 5+:stars

Kipp devoer  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jim Lickey  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeff Cotner  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Candis Mitchell  |  Overall Experience 
Rating:
4.0

I like the gently used area for people to leave things and take things if they want. I’m sure many people dump trash there but it is nice for people that use it for its intended purpose.

Michael Rose  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JACK KELTZ  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Barbara Outhouse  |  First Impressions 
Rating:
5.0

Very good customer service and friendly staff.

LORI JACOBS  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Heidi McDowell  |  Overall Experience 
Rating:
5.0

The staff are amazing! Very friendly and willing to help.

ALISON BENSON  |  Overall Experience 
Rating:
5.0

The entire staff is super friendly and professional. From when I went in the office to get a storage unit, to when I returned it. Also when I returned a trailer I had rented.

jose maron  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amanda Talbott  |  First Impressions 
Rating:
1.0

Terrible experience, manager Amanda never returned one call out of 5 attempts

Timothy Jacobs  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Iris Savage  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Renee Litlle  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

brad rhodes  |  Overall Experience 
Rating:
2.0

Y’all are a bad company to use

Quenton Jacobs  |  Overall Experience 
Rating:
1.0

The staff was super, but instead of getting a 10x20 they gave me 2 -10x10s I have called the manager Amanda Koehn 4 times and left masgs and was told she would call and have heard nothing. I will not be renting again.

Timothy Jacobs  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Renae Perry  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Cody Downs  |  Overall Experience 
Rating:
4.0

Didn’t have the unit or the equipment available that i had reserved.

jacob hayes  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SEAN SKINNER  |  First Impressions 
Rating:
4.0

We recently moved to Topeka and wish there was a storage place like this there. I am disappointed that we did not receive a refund for the three weeks we will not be using the unit.

SABRINA AUBUCHON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jacob easley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Steve Crandell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jennifer spaun  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LEONARD JACKSON  |  Overall Experience 
Rating:
4.0

It's an excellent facility, everything is in tip top shape. The only real problem I have is that after a certain hours everything is closed. I think it's 10:00 p.m. You no longer have access to your storage. I prefer 24-hour access because sometimes I can't always get there during daylight hours or in the hours that you have to set. Doesn't seem like to me it would be that much extra for you to have a night person considering all the electronic security that you have you shouldn't have any issues with 24-hour facility.

matthew seed  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dajah Bisserup  |  Overall Experience 
Rating:
5.0

I thank u for everything

Rebecca Whatley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Terry Mcleod  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

claudia campos   |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Patrick Wiesner  |  Overall Experience 
Rating:
5.0

The storage facility was easy to move in and out of. We had no issues during the time we had the storage unit. The only thing I would recommend for U-haul overall is the automatic payment system, it never worked for us. I would recommend renting again and would consider it for future storage needs.

jacob Newman  |  Overall Experience 
Rating:
5.0

I don’t know where the storage units good but in the rental for trucks was good also

William Underwood  |  Overall Experience 
Rating:
5.0

Everything is great about the storage. The only thing that would make my experience better is if trucks could load and unload from opposite sides of the building, saving some walking time. Thanks!

james noland  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

ANN DANGHA  |  Overall Experience 
Rating:
5.0

I really appreciate how clean your facility is.

Matthew Dreher  |  First Impressions 
Rating:
5.0

I think the prices are overly priced.

Kimberly Keene  |  Overall Experience 
Rating:
5.0

One of the best experiences I have witnessed with customer service!

Marcus Mason  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mike Barrett  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

david shuman  |  Overall Experience 
Rating:
5.0

Great people!!

vickie buckman  |  Overall Experience 
Rating:
5.0

Our experience with this U-Haul was excellent. Amanda was extremely friendly and helpful, as were all the staff, with all our needs. We used 2 spots, an RV spot and a unit while we were waiting on our house to be built. The facility was always clean convinient and well kept. Thank you for working with us and making our experience a positive one.

Blaine Sparks  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

judy mitts  |  Overall Experience 
Rating:
4.0

Unit could’ve been much cleaner. They need to be swept and/or vacuumed before the next renter. I noticed the corners were especially dirty.

CASSIDY JOLINE COX  |  Overall Experience 
Rating:
4.0

My sister is the one that emptied out the locker they told her that the lock belonged to them but it did not belong to me so they took my lock

lynet roberts  |  Overall Experience 
Rating:
5.0

The general manager was awesome with helping us and made sure we had everything we needed.

Richard Watson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

diana godfrey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sarah King  |  Overall Experience 
Rating:
5.0

We rented 5 units for 4 months as we moved into a home that required much renovation. Amanda and her staff were always kind and helpful. We would highly recommend using that storage unit to anyone.

Dan Atkeson  |  Overall Experience 
Rating:
5.0

Well staffed and very friendly and helpful

John Carter  |  First Impressions 
Rating:
1.0

Elevator kept moving up and down even after the doors opened causing various items of ours to fall over and get damaged. The app wasn't working so we couldn't return the truck, got charged for bringing it back after hours, and got charged for an additional day (additional charges were later reversed except for the extra days rental of the utility dolly). Rented a 20ft truck and was given a free storage unit only to discover that the free unit was 7x10x11 and wouldn't hold all of our belongings. The following day received message warning about potential future charges being assessed due to not putting all of their courtesy carts back in the holding area before leaving. All and all I'm over the whole experience and won't ever use them again.

Leann Miller  |  First Impressions 
Rating:
5.0

Top shelf service.

CHRISTOPHER HEWITT  |  Overall Experience 
Rating:
5.0

I was in an emergency move-out situation due to domestic violence. All of the staff was calm and extremely helpful.

Sarah King  |  First Impressions 
Rating:
4.0

Would have given 5 stars but price is a little too high.

Tommy Kirk  |  First Impressions 
Rating:
5.0

Great place and great people. A pleasure doing business here. I highly recommend this facility and the staff.

JIM MCDANIEL  |  Overall Experience 
Rating:
5.0

The best storage experience I have ever had. I have rented a few unit throughout the year's to help people out with places to store their things. Nicest, cleanest and most secure storage facility I have ever see. Thank you all.

Ronald Handsaker  |  First Impressions 
Rating:
5.0

Amanda is amazing! Extremely knowledgeable and very friendly. Can't thank her enough for all the help.

Gregory Mistretta  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Brent Lang  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WILLIAM HARVEY  |  First Impressions 
Rating:
5.0

Great & professional service. Thank you!

Torrey Morrow  |  Overall Experience 
Rating:
5.0

Very friendly and helpful staff at this location (W Holland Street in Wichita). I'm usually pleased with u-haul but they were beyond the expectations!!! Excellent services there: for the truck rental, for the units, etc...

Sandra Asset  |  Overall Experience 
Rating:
5.0

Everyone very courteous. Thanks

nadyne farrier  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Veronica Gilliard  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James Combs  |  First Impressions 
Rating:
2.0

I tried four different times to have the U-haul return location changed to Wichita because that was where my car was and despite my efforts it remained in Anthony 54 miles away from my car an 10 miles from my home. The only reason I can see for this is either the staff isn't listening or U-haul is trying to stick people with the wrong return location charge of $300 dollars. I returned my U-haul in Anthony an rented it again an still I was stuck with Anthony as my return location despite me telling them that I needed to return the U-haul in Wichita because that was were my car was!! I see that as trying to rip me off or the staff at U-haul just doesn't listen.

Randy Smith  |  Overall Experience 
Rating:
5.0

Great customer service always helpful informative professional and friendly .. They go above and beyond for their customers. A+++ experience thank you so much for making my moving and storage needs a breeze!

nikki griffith  |  Overall Experience 
Rating:
5.0

Amanda at the storage facility ? in Wichita went above and beyond the service I I expected to receive , in my opinion she deserves a 5 star rating Thanks U-Haul

David Dwight  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

robert glenn  |  First Impressions 
Rating:
5.0

Great professional customer service. Very efficient and knowledgeable. And storage unit very nice and clean. Thanks!

Torrey Morrow  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

phil peck  |  Overall Experience 
Rating:
4.0

I wish the facility had 24-hour access vs 5 AM to 10PM

Jamin Johnston  |  Online Move In 
Rating:
5.0

Best service and helpfulness I have come across in years

JIM MCDANIEL  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Bailey Jones  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gary Davis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ryan Rivera  |  First Impressions 
Rating:
5.0

No issues

Kipp Deboer  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

James Stearns  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ruby Garcia  |  First Impressions 
Rating:
5.0

Great service.

Donyail Smith  |  First Impressions 
Rating:
4.0

Too expensive for me.

Philip Atkinson  |  Overall Experience 
Rating:
5.0

Clean, secure storage and very helpful staff.

carol guild  |  Overall Experience 
Rating:
5.0

The equipment was great. Chadd’s Auto went above and beyond.

pat nixon  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Randy Smith  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tracy Duarte  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer Graham-Rateliff  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Katrina Stockton  |  First Impressions 
Rating:
4.0

Loading carts need to be 6-8" wider to help with furniture. Glass doors will probably be broken soon. LOL

Philip Atkinson  |  First Impressions 
Rating:
5.0

I am very impress of the services and customer relation one of the best

henry negrette  |  Overall Experience 
Rating:
5.0

Great staff, gave great details on how everything works!

Jared Garrett  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

courtney cabral  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer Graham-Rateliff  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gerald Spilinek  |  First Impressions 
Rating:
5.0

I'd use it again if I needed to. It was very safe.

Vicki Brend  |  Overall Experience 
Rating:
5.0

Great customer service by Donnethen he is awesome.

Norma Terrell  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Michael Thompson  |  Overall Experience 
Rating:
1.0

Lady that waiting on me cussed and held atme because I wasn’t satisfied with service . And will tell everyone that iknow that never rent or store anything with uhaul .

randy allen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

beverly johnston  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

STACY ALFARO  |  First Impressions 
Rating:
2.0

Facility and staff were great, above my expectations. The process to get a local agent on the phone is horrendous, you should be ashamed of this treatment of customers!

Peter Cavesina  |  Overall Experience 
Rating:
5.0

I didn’t quite understand that I needed to disarm the unit prior to opening the door and I ended up setting off the alarm. But it is great that every unit has an alarm system for it.

Bryan Daly  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

devonte williams  |  Overall Experience 
Rating:
5.0

First time storage user. My only complaint is that neither the email or text told me I had to check in when getting there. I did everything online so I assumed that I was checked in and ready since it said my key was in my unit. It gave me access codes and such but did not really explain that I needed them even during store hours. Other than that, it has been great so far.

Kacee Moore  |  Online Move In 
Rating:
1.0

I had to threaten to take legal actions against them

Naomi Weide  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John struble  |  Overall Experience 
Rating:
4.0

Employees were great. My only recommendation is that there needs to be more parking at the front.

Tracy Duarte  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Darlene Paxson  |  Overall Experience 
Rating:
5.0

Last minute unit needed - I was able to go in and get the small unit right away. The process was very quick and painless!!

Kim Frangenberg  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Steven Dean  |  Online Move In 
Rating:
5.0

Everyone is very courteous and helpful. We have worked with Amanda and Rochel and they have answered all of our frequent questions. Thanks to them!

louis turner  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Blaine Sparks  |  First Impressions 
Rating:
5.0

The truck came full of gas and was easy to check out and bring back to the facility. We also received a discount for where the truck was dropped off so that was a nice bonus. We would rent from U-haul again in the future.

jacob Newman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bobby Roush  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

debra alderman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shanice Johnson  |  Online Move In 
Rating:
5.0

The staff was AH-Mazing! They were very helpful and friendly. They gave great instruction as to the best way to get my car off the tow dolly and unload the truck! I believe the guy'a name is Austin and I didn't catch the woman's name working that night, 01.30.21, as well but both were outstanding! Hands down the best customer service I've received in a long time!

erica morgan  |  First Impressions 
Rating:
5.0

Computer system was down and staff were able to improvise to get me set up with storage. It had been a long exhausting day and they were able to get the job done even in unusual circumstances. A++ customer service!

mona wyrick  |  First Impressions 
Rating:
4.0

Didn’t like how price increased within 3 months of joining

zach ledwich  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Susie Jacques  |  First Impressions 
Rating:
5.0

Great facility. Easy to use staff was very helpful. We moved in as they were first opening and very little opening glitches. Rented cargo van too and it was a great experience. Hope I don’t move again but if I do and need temporary storage this where I will go.

john foulston  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Allison Casalenuovo  |  Overall Experience 
Rating:
3.0

The wichita facility was great to me started off bad but wichita made it all better and I will continue to do business with them in the future the reservation part was horrible thank you west wichita for making it better

Tomi Cody  |  Overall Experience 
Rating:
5.0

The staff was friendly & helpful. They abided by the mask ordinance. It was difficult to find a phone number for this location.

PETER GARRISON  |  First Impressions 
Rating:
5.0

I will be using them again if ever needed. I highly recommend Uhaul storage to friends!!! I've already told some about it!

Kelly Headley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

susan randall  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JAMES WOOLEY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Randy Stockman  |  First Impressions 
Rating:
5.0

Had a no hassle experience

Richard Jaso  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kelly Headley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

rebecca porter  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shawn Wolfe  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cynthia Cook  |  First Impressions 
Rating:
5.0

I appreciated their understanding and were helpful with helping us make informed decisions.

Kimberly Keene  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kimberly Keene  |  First Impressions 
Rating:
5.0

Very friendly staff. Very hospitable!

Kevin Ouderkirk  |  First Impressions 
Rating:
5.0

The staff was friendly, courteous and extremely helpful.

Thomas Suntheimer  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MARCUS ABENDROTH  |  First Impressions 
Rating:
5.0

Our original reservation was lost, and we got to the facility a little after 7pm, did not know they closed at 7. The lady that was working there had not left yet and got us taken care of. We really appreciated her help! She went above and beyond to help us out!

Wolf Zon  |  First Impressions 
Rating:
5.0

Staff were warm and friendly and very efficient.

Robyn Chadwick  |  First Impressions 
Rating:
5.0

New, clean, open hallways, fast service. Best storage / uhaul return I have ever had. Great job.

Tim Kern  |  First Impressions 
Rating:
3.0

I realize the building just opened but I when I signed on the elevator did not work for 3 days and there are rodents in the building. We had to carry storage unit content up the stairs when moving in and rodent came thru the storage unit.

debra alderman  |  First Impressions 
Rating:
5.0

There was a miss communication on the pickup sight but besides that everything went good

gary delzeit  |  First Impressions 
Rating:
5.0

Amanda’s professionalism helped make the entire Sign up and move in experience problem free.

robert gallop  |  First Impressions 
Rating:
5.0

Everyone was helpful and it was simple to rent the storage space.

michael conrey  |  First Impressions 
Rating:
5.0

Waiting for key card/remote entry control for parking area.

ralph rissmiller  |  First Impressions 
Rating:
5.0

AMANDA AND THE OTHER GIRL THAT WOR WITH HER WERE VERY HELFUL AND KNOWLEGEABLE ABOUT THE BUSINESS

Edward Caillet  |  First Impressions 
Rating:
5.0

Brand new facility. Staff was very helpful and friendly. They went above and beyond to help. Would definitely recommend this facility.

Steve Johnson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Angel Rodriguez  |  First Impressions 
Rating:
5.0

Very helpful and friendly people

Richard Jaso  |  First Impressions 
No reviews have been submitted for this location.

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