Customer Reviews for U-Haul Moving & Storage of East Bellwood

710 reviews

950 25th Ave   Bellwood, IL 60104

(708) 318-4074

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(708) 318-4074

950 25th Ave
Bellwood, IL 60104

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Jeff Clausius 
Rating:
5.0

Alfredo is Awsome!!! Great Young Msn and should have is own Location in the nesr future...

CHRISTOPHER BENJAMIN  |  First Impressions 
Rating:
5.0

Shout out to Marrrria(gotta roll the r’s when you say here name lol) for making my move in experience very pleasant. She’s the cutest & most polite, helpful little lady I ever met working at a storage place. Highly recommend this location to anyone in need of such service as long as I live in area this will be my first and only choice for storage services.

Breion Bynum  |  Overall Experience 
Rating:
5.0

your staff are cooperative and friendly.

Gabriel Villamor 
Rating:
4.0

Customer did not leave a comment.

Chole Rayner  |  Overall Experience 
Rating:
4.0

All was fair and good during the stay! Although, the roof may need some attention more regularly due leaks that occurred a couple times in the unit. Thanks!

By a Henry-ARR  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tyrone Robinson 
Rating:
5.0

Train Personal The Same Way The Current One Operates 3/19/2024

Jose Duran 
Rating:
5.0

The person who took care of me is very courteous prompt and efficient went above and beyond..

Jose Gomez 
Rating:
5.0

workers are. Always friendly and ready to assist ! Please keep up

ROBSON GREGOIRE 
Rating:
5.0

Customer did not leave a comment.

Roynette cavanaugh 
Rating:
4.0

No comment

Christine Barrett  |  Overall Experience 
Rating:
5.0

Our customer service agent was truly amazing! He has excellent customer service experience and we were very pleased with our experience here. We rented a truck and storage.

Kimberly Gibson 
Rating:
4.0

Customer did not leave a comment.

PHILLIS MICHAEL 
Rating:
5.0

Customer did not leave a comment.

DEBONNAE MOORE 
Rating:
1.0

A lot of my things were damaged due to rat infested unit

keisha bailey  |  Overall Experience 
Rating:
5.0

None

Sebastian Cannon  |  Overall Experience 
Rating:
5.0

The guys were great on pick up and return.

George Gagesch 
Rating:
5.0

Best storage in the area!

Renaldo Devaul  |  Overall Experience 
Rating:
5.0

Nothing

anderson weathers 
Rating:
5.0

Customer did not leave a comment.

JOANNA REYES 
Rating:
5.0

Customer did not leave a comment.

Janet Ferguson 
Rating:
5.0

Customer did not leave a comment.

Lee Jordan 
Rating:
5.0

I was impressed how clean is the location and the truck. When I checked in for the truck the lady who helped was very efficient. When I returned the truck and tent an storage Irwing explained everything to me. This is the first time I go to that location, but definitely this , from now on, the place that I go to rent a truck o rent an storage. Compared to CubeSmart definitely I will go with Uhaul in Bellwood.

Miguel Sanchez 
Rating:
5.0

Great location. Fast and friendly service.

Renaldo Devaul  |  First Impressions 
Rating:
4.0

Just back from U-Haul in East Bellwood after sorting out my storage space, U-Box, and truck return. Everything went pretty smoothly, but it did seem like they were short on staff. A few more hands on deck could speed things up. Friendly team, though!

Tyliece Pepper 
Rating:
5.0

The store manager Maria really went above and beyond in helping me find the perfect storage unit for my items and making my move quick and easy! I loved the customer service provided by representative Jay as well!

KEREN ROSALES-MEDINA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dana Calice 
Rating:
5.0

Absolutely perfectly executed in the pod delivery, packing and securing the goods to delivering and unloading. Nothing was damaged in transit and everything was on schedule

sandra sanders 
Rating:
5.0

Keith was great. Explained everything to me and showed me how the trailer attaches and comes off the hitch.

Gerald Courier 
Rating:
5.0

I would definitely recommend this Uhaul facility to my family and friends.

Douglas Sylvester  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

christopher paullin  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Michael Tucker 
Rating:
1.0

I WAS VERY SURPRISED AT HOW THE STAFF HAD NOT CLEANED ANY OF THE TRUCKS, I HAD TO WAIT ABOUT 30MINS FOR IT TO WARM UP. THEN HAD TO CLEAN OFF TRUCK WITH NO BRUSH AND HAD THE TRUCK SNOWED IN SO IT TOOK A WHILE TO GET OUT OF LOT AND THEN THE DOORS FROZEN TO WHERE I COULDN'T GET IN BED OF TRUCK FOR AN HOUR WHEN I GOT TO MY DESTINATION.

Amanda Toles 
Rating:
5.0

Have more workers

DONALD COOK 
Rating:
5.0

Rented a cargo van with self check in process through the phone and i couldn’t get a key for it on the same day but still got charged of $81.45(without driving that van) the girl on the store told me that i will get refund for that. Then i went on the next day, they changed that order so that i could still rent that van and i got charged a second time of $81.73

MYKHAILO KAPENYAK 
Rating:
5.0

Customer did not leave a comment.

jonatan rebollar 
Rating:
3.0

Customer did not leave a comment.

Shabon Cannon 
Rating:
5.0

Superior customer service.

james godlewski 
Rating:
5.0

Customer did not leave a comment.

April Laisure 
Rating:
5.0

Customer did not leave a comment.

CONSUELO BRIDGES SMITH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tevarius Robinson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JENNIFER GREEN  |  First Impressions 
Rating:
5.0

The best experience

CECELIA MC MURRAY  |  First Impressions 
Rating:
4.0

You guys were great and good prices. The other guys wanted to charge more money.

Frank Jones 
Rating:
2.0

Office did not open on time, employee showed up 15 minutes late. Truck did not have the items I requested inside. Worker seemed more interested in texting instead of helping me find my truck rental outside. Would recommend a different location if you are able! Pricing was great!

Robert Deptula 
Rating:
5.0

Customer did not leave a comment.

Esteban Ortega 
Rating:
5.0

Nothing

Aj Green 
Rating:
5.0

. All was great

JAMES FAULKNER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lionel Page 
Rating:
5.0

Staff is very polite and professional!

Amanda Toles 
Rating:
3.0

Customer did not leave a comment.

Ferial Jackson 
Rating:
5.0

Customer did not leave a comment.

GWENDOLYN WILLIAMS  |  Overall Experience 
Rating:
5.0

Overall the whole process went smoothly and quickly, biggest concern was hoping contents arrived safe and sound which they were. Only thing to comment on was that the door clasp and hinges were in disrepair and door was very loose and missing screws and loose. I took it upon myself to tighten and replace missing screws to safe guard my contents during the 1500 mile plus journey. Other then that it all went great.

Robert Mikenis 
Rating:
5.0

Great that I had the option to get a storage unit with the first month free after renting a cargo van for our move and the extra items I needed to store away for a brief moment.

Theodore Roseman  |  Overall Experience 
Rating:
5.0

The support staff were very helpful and courteous.

FRANK WALLACE 
Rating:
5.0

Just continue with the quick and courteous service. I was in and out with ease. Thank you!

John Calloway 
Rating:
3.0

Customer did not leave a comment.

GLORY VAZQUEZ 
Rating:
5.0

Customer did not leave a comment.

Romelia rodgers 
Rating:
5.0

Everytime I Turn in my vehicle and never received a email for my final receipt because I estimated the mileage that I will be driving. David Jackson

David Jackson 
Rating:
3.0

I thought that I had a couple of items in the storage and it seemed like mice or something got in my storage unit. They bit open a bag and little papers was late in a chair I had in the storage plus there were mouse droppings

George Radcliff  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Lionel Page 
Rating:
3.0

Customer did not leave a comment.

fayedora MADISON 
Rating:
5.0

Customer did not leave a comment.

sam montanez 
Rating:
5.0

We love this loation...and I''m renting at this location again!

Pamela Buchanan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wendell Young 
Rating:
4.0

Nothing

IOMEGENE THOMAS 
Rating:
5.0

Would like little more clarification in storage size mines was a little tight

lillian livingston  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

gerald moody 
Rating:
5.0

Customer did not leave a comment.

Jarvelle Redmond 
Rating:
5.0

Customer did not leave a comment.

Pariz Robinson 
Rating:
5.0

Customer did not leave a comment.

DENISE LEE  |  Overall Experience 
Rating:
5.0

Everything I needed was taken care of from truck rental to storage.

Theodore Roseman 
Rating:
5.0

Customer did not leave a comment.

armani jordan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charles Spivery 
Rating:
5.0

Excellent,?I’ve already referred to several of my friends

Angela Villafana 
Rating:
5.0

Customer did not leave a comment.

SALVATORE SULLA 
Rating:
5.0

U-Haul representative was very helpful hooking up trailer and making sure I was good to go. Did not have trailer adaper for power and they were able to help locate adapter in store for purchase and install for me. I pleasantly surprised by excellent customer service.

Tim Spatzek 
Rating:
5.0

Customer did not leave a comment.

Gerardo Verdin 
Rating:
4.0

Maria De Santos and team should be lauded for this U-Haul facility. I have had this unit for several years and at one point had multiple units at this location and they supplied my truck for the move to Florida. This Maywood facility is exceptional, the staff have ALWAYS been great and super helpful. The facility is always clean, the lights all work great and even the restrooms were always clean and well stocked. I have recommended this facility to several people and would continue to do so. Great job Maria!

Vince Battista  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Denise Thompson 
Rating:
5.0

Customer did not leave a comment.

Tyrone Robinson 
Rating:
5.0

Customer did not leave a comment.

KATEENA BUTLER 
Rating:
5.0

Customer did not leave a comment.

IOMEGENE THOMAS 
Rating:
3.0

Customer did not leave a comment.

Clarice Halley 
Rating:
5.0

Both ladies working at this location where friendly and helpful at time of pickup.

Steven Greene 
Rating:
1.0

Reserved a truck 3 different times through the app and over the phone and they have failed to leave the keys in lock box for me to pickup on my reserved time. Had to wait for them to open the store. Very inconvenient and have ruined my plans, don’t know why I keep renting here.

Victor Ortiz 
Rating:
5.0

Customer did not leave a comment.

Ricardo Vilchez 
Rating:
5.0

Customer did not leave a comment.

Shana Washington  |  Overall Experience 
Rating:
5.0

The staff was always helpful. They were courteous on the phone and the facility very clean in my opinion. Especially the bathroom. Love the fact that you can drive into the building to un/load. Would definitely recommend

LaVonnia Rufus  |  Overall Experience 
Rating:
5.0

Was happy with availability of access. Plus the ease of renting trailers.

Michael Albertini  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

frankie buels 
Rating:
5.0

Never a problem with this location

Jerome Marconi  |  Overall Experience 
Rating:
5.0

The staff member was very friendly and helpful.

JEROME WOOD  |  First Impressions 
Rating:
5.0

Very clean facility. Staff is very helpful. Would highly recommend this site to others.

Evelyn Hernandez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Yolanda Perry  |  Online Move In 
Rating:
5.0

The team members were pleasant and professional. The equipment was well maintained. I would use this facility again.

JOHNNY HILL 
Rating:
4.0

Customer did not leave a comment.

BLAS DIAZ 
Rating:
5.0

The truck was not in good condition. I had an anxiety attack while driving & due to maintenance not being up to date I had to go to the hospital because my driving foot ankle & leg just wouldn’t stop hurting! It was that bad. That particular truck needs to go, the staff was GREAT!!! they explained everything & took their time. On Sunday the lady was very informative & on Monday during the return the staff member (lady) was kind, patient, courteous, and knowledgeable. The loacatin was great but now my foot is in a boot to help fix whatever happened while I was driving.

Alexus Armstrong 
Rating:
3.0

This will be probably my last time renting at this location because I rent a cargo van every two weeks or more and an the last two times I rented the price keeps going up and I drive to the same place each time with the same mileage and I used to get charged $75.00 to 78.00 each time and now they been charging me $90.00 to $103.00 the last two times so I believed I am getting charged to much so I will go to a different company. David Jackson jdavid313@gmail.com

David Jackson 
Rating:
4.0

Overall very happy with the uhaul experience from this location.

Gregory Kintzle 
Rating:
3.0

this truck had a horrible smell in it, I called immediately to let customer service rep know. Also the truck stalls and felt like it was going to cut off. Tried to turn headlight on and the light holder went inside the panel. This truck was not in good condition as at to be rented.

CHERYL WILLIAMS 
Rating:
5.0

I got a quote for 90 miles price and they charge me more and I never got a receipt I have pictures of the mileage that used only 79.7 I got charged $103.00 This isn't right need a refund If you want proof I can send you the pictures I have Thank David Jackson jdavid313@gmail.com

David Jackson 
Rating:
4.0

Didn’t pick up the trailer at this location because they wanted to do a picture of me. I when to another location and got a smaller trailer not what I wanted.

Kenneth King 
Rating:
5.0

Customer did not leave a comment.

James Jankowski 
Rating:
3.0

The manager is very rude

Babatunde Owolabi  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Natanya Newsome 
Rating:
4.0

Customer did not leave a comment.

Lionel Page 
Rating:
5.0

Customer did not leave a comment.

SCOTT THOMPSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

cheryl HAMLET COLLINS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kristen halverson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

shaquill tate 
Rating:
5.0

Nice location. Big parking lot, easy in, easy out.

Peter Hertzberg 
Rating:
5.0

The staff was very helpful. He had a lots of patience. I was extremely tired from the move .

GWENDOLYN WILLIAMS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

PATRICIA HALLBERG  |  Overall Experience 
Rating:
5.0

The staff was very polite friendly and helpful

John Yates  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Nolan Stoffer 
Rating:
5.0

I love your facility .

LINNELL PRICE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marshaun Ballard  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sharvell dixon  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

MONICA HARRIS 
Rating:
5.0

Keith Reed was very professional and knowledgeable. Very pleasant to work with.

YARA MAIETTA 
Rating:
5.0

Customer did not leave a comment.

Coutney Winston  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DARRYL SONES 
Rating:
5.0

My experience was great, we will use this facility again in the future.

Calvin Cox 
Rating:
5.0

Best experience

MARIA DESANTOS  |  First Impressions 
Rating:
2.0

I rented a van and when getting ready to leave I noticed the tail light was broken. Also the air in the back tires were 49 and 26 pounds. I had to wait 30 minutes to get the air out in the tires. I am not happy with my last rental and will rethink where I go for a rental next time.

James August 
Rating:
5.0

Great service

LUIZ ROJAS 
Rating:
4.0

Customer did not leave a comment.

CHARLES RIALES 
Rating:
5.0

This is the only one I’ve been using since the store got built. Employees are very nice to me.

Felicia Tate 
Rating:
4.0

I never received my receipt very upset about that because I got this survey so you have my email but I didn’t get my receipt

LILLIAN MICKIEL 
Rating:
5.0

Keith assisted me and provided exceptional customer service! Refreshing to experience!

DENISE GLADDEN-PETERS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Erica Williams  |  Overall Experience 
Rating:
1.0

They don’t monitor the units when the alarm sounds they just cut it off. Anybody could come in and out and no one would stop them. The manager doesn’t respond and they put auto Charges on your card without consent

Sierra Shelby  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Willie brown  |  Overall Experience 
Rating:
5.0

Very good service

Rodney Smith 
Rating:
2.0

My box arrived one day late, which the store apologized and compensated me for. A couple of my items were broken upon receiving the box once it was delivered.

Janise Wright 
Rating:
5.0

Customer did not leave a comment.

Willie Taylor  |  First Impressions 
Rating:
2.0

Give a better arrival window, our items came much later than expected. More communication on location of boxes and status

Gina Wachowski 
Rating:
5.0

Customer did not leave a comment.

Scott Thompson 
Rating:
5.0

Customer did not leave a comment.

Akerus Hughes  |  First Impressions 
Rating:
3.0

Rebooked my U-Haul for 3 different locations, ended up not having my truck even though I booked it well in advance. Got a notice 24 hours before pick up that my location & truck wasn’t available for my move the next day. I had to drive an hour there and back with traffic to the new location. I also had to pay for a larger truck & same cost for mileage even though I had to drive much further for the new location.

Kelsey Magilton 
Rating:
4.0

Customer did not leave a comment.

glenn wright  |  First Impressions 
Rating:
4.0

They should denote when facility is one floor and have better mapping

Albert Henderson  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Demetrius Page 
Rating:
5.0

Customer did not leave a comment.

Leona Derden  |  Overall Experience 
Rating:
5.0

Staff was very helpful.

PATRICIA HALLBERG  |  First Impressions 
Rating:
1.0

I was scheduled to get 5 containers on July1. I received 3 after much complaining. The other 2 were supposed to be delivered Monday July 3 and never showed up. In addition when I called I was put on hold 28 minutes and no one ever answered. Also I almost missed the closing date on the sale of my house because of this UHaul. They kept my movers waiting more than 2 hours on 2 different dates.There was very almost no communication between this office and the rest of the UHaul company it seemed. I was on the phone for about 1 to 2 hours a day with these people to straighten up the mess they kept making. If you want to improve service at this location you should do more than just pretend to be a competent moving company. If I were you I would try to cause the Bellwood management and workers to perform as they did in Ocala, Florida. The movers were coordinated with UHaul and I had no scheduling issues what-so-ever. I think UHAUL has a very big problem in trying to correct all the problems I experienced at the Bellwood location.

James Skawski 
Rating:
5.0

Customer did not leave a comment.

Matthew Bultas  |  Online Move In 
Rating:
3.0

Train your employees! The associate stayed on her cellular phone the entire time I was there.

Earnest Smith 
Rating:
5.0

Customer did not leave a comment.

SALVATORE SULLA 
Rating:
5.0

Customer did not leave a comment.

Deresa Weatherspoon 
Rating:
5.0

Truck ran a little rough. I was a little afraid it would leave us stranded, however it made it back with no problem. Customer service was great at this location. I was impressed with them.

Marta Torres 
Rating:
5.0

Service rep was very friendly and very helpful, she made this transaction extremely easy..

Shannon Hester  |  Online Move In 
Rating:
3.0

I had to disconnect my own trailer! The lady behind the desk didn't even look at the trailer or inspect for damage. I left feeling unsettled about getting charged for a dent or scratch that isn't my responsibility.

sheldon bright 
Rating:
5.0

Great 🌹 place.

Roger Harris 
Rating:
5.0

Customer did not leave a comment.

DAVID CLARK  |  First Impressions 
Rating:
5.0

Easy as 123

fayedora MADISON  |  First Impressions 
Rating:
2.0

Rats did hundreds in damage

Gabriel Tisher  |  Overall Experience 
Rating:
2.0

Keith did an excellent job assisting us with our storage unit at the Bellwood location and helping us switch our drop off location for 5x8 trailer. Below average rating is not specific to Bellwood Storage facility, it was for overall use of U-Haul scheduling (primarily trailer pickup) and information not updating correctly in the iOS app.

Hannah Winston  |  Online Move In 
Rating:
5.0

The whole team were very friendly and helpful.

Shiela Farrales  |  Overall Experience 
Rating:
4.0

None

Jerry Barker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DEANNA PERRY  |  First Impressions 
Rating:
3.0

NA

Cynthia Jones  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Arianna Butler  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

FRANCES MENDEZ  |  First Impressions 
Rating:
4.0

The process and explany

SABRINA BARNES  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kiev doxie  |  Overall Experience 
Rating:
3.0

I moved out on the 4th of this month, but the lady who helped me didn’t make me aware i had to do anything, but i made her aware i was leaving 5-4-2023. That is why i submitted move out yesterday. 5-11-2023.

dyamond allen  |  Overall Experience 
Rating:
5.0

Love the indoor drive through

Ebony Jeffries  |  Overall Experience 
Rating:
2.0

Poor mice traps….mice ruined some clothing and a mattress…mice droppings everywhere.

Ashley Allen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GEORGE WELCH  |  Overall Experience 
Rating:
1.0

I was told I wasn't going to get charged extra for being told to move to another self storage facility because of an online glitch and now I have no money.

Andres Oceguera Vazquez  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Pallavi Wagle  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

elizabeth cubero  |  First Impressions 
Rating:
4.0

When I came to move into the facility in East Bellwood, they had reserved the wrong unit for me. I was supposed to be in 1334 per the initial contract. But when I got there that room was occupied with another person's lock. And the room next door to it 1332 was available with a new green moving tag on it. So there was just a little confusion on my move-in day. I had to wait till the next day to get everything rectified. And the process to change units was painless. The staff was very helpful.

LaVonnia Rufus  |  Online Move In 
Rating:
5.0

Very clean and worker very nice

Ebony Jeffries  |  First Impressions 
Rating:
5.0

I thank the store manager and her team for being helpful and friendly during the short period of time that I had my storage there everyone was polite and friendly

charlena harris  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ABOSEDE ADESINA  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Marquise Drake  |  Overall Experience 
Rating:
4.0

The associate Jerry was VERY professional, he was knowledgeable about what was available and he was extremely helpful. I was just come in to check and he was the deciding factor for me getting a unit.

shannon reid  |  Overall Experience 
Rating:
5.0

Jerry was VERY professional, knowledgeable and courteous.

shannon reid  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

jabari ellis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Victor Flowers  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kasey lawrence  |  Overall Experience 
Rating:
5.0

Love it I will definitely be back

Paris Mayfield  |  Overall Experience 
Rating:
5.0

They made it easy to rent my storage at this location

Charlena Harris  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

VERONICA COLEMAN  |  Overall Experience 
Rating:
5.0

Great staff, very helpful and knowledgeable.

Barbara Miller  |  First Impressions 
Rating:
5.0

Larry Helped Me Out A lot, I Booked A 5x5x8 n he showed me the display i proceeded to get it but they realized it was too small. He was very friendly n helpful when i asked for a bigger unit.

Mariah Reed  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alfred Bynum  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

SAMANTHA DANIELS  |  First Impressions 
Rating:
5.0

Loved the service great staff. Can’t remember his name but he’s great. Asset to uhaul

Carlos Simmons  |  First Impressions 
Rating:
5.0

I really enjoyed working with Larry, he's a burst of energy and always attentive. It's nice to deal with people with positive attitudes who treat you like a person and not a number. I would definitely recommend this location and would use Uhaul again when needed.

kianna hughes  |  Overall Experience 
Rating:
5.0

I like that the units were inside and the high level of security. Although some units required a bit of walking to get to I would definitely use this facility again. Also the prices were posted in large print and there were no unexpected surprises with price changes as I have experienced at other storage companies. I will definitely be a repeat customer.

gloria coleman  |  Overall Experience 
Rating:
5.0

It was great very helpful

derick young  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LASHUN RICHARDSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Schmyra Green  |  Online Move In 
Rating:
5.0

Helpful, knowledgeable staff.

portia riley  |  First Impressions 
Rating:
5.0

Great facility clean and secure. Helpful staff members.

Karen Egenes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cynthia Westbrook  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

balarie scottpresberry  |  Overall Experience 
Rating:
5.0

Larry was very pleasant and made my decision easy to want to rent and even upgrade the size of my unit. It's always nice when the reception is warm and inviting and you're treated like a person vs. a number. I walked in as a customer and left feeling like a friend. I would definitely recommend this location based on the customer service alone, not to mention it's well lit and seems like a pretty safe and secure environment.

kianna hughes  |  First Impressions 
Rating:
5.0

This is a great location! Keep up the good work!

Beverly Palmer  |  Overall Experience 
Rating:
5.0

Thank you for keeping my stuff clean and safe.

Marilyn Serrano  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carone Pierce  |  First Impressions 
Rating:
4.0

Good

MS WILLIE BROWN  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Willie Rown  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

shkeira morris  |  Overall Experience 
Rating:
5.0

Very clean and easy to move in

Grover Stallings  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

maria coleman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Willie Taylor  |  First Impressions 
Rating:
5.0

The staff treated me like Gold. I was sad to leave. The place was always clean. I never had an issue getting access to my unit. (My only issue was the faulty like I purchased and put on the unit). But that has nothing to do with the facility. Overall I would highly recommend anyone to use this facility for storage and rental equipment. Thanks to all staff that assisted me while I was a customer.

Evelyn Hernandez  |  Overall Experience 
Rating:
4.0

Staff was awsome

Shahid Ainuddin  |  Overall Experience 
Rating:
5.0

The staff there is friendly and helpful. Atavia and Larry were super helpful in getting me set up to move out of the UBox into a storage unit in the most efficient manner. I've had a really good experience over there and would happily recommend it to others!

Janet Stiver  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CARMELITA GREEN-KILPATRICK  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KOFFI AMOUZOU  |  First Impressions 
Rating:
2.0

Went to get my stuff out of uhaul and mice were jumping out of my bags and totes, droppings all in my clothes chewed up soles to my shoes I will never ever rent from uhaul in the city of Chicago again YALL are not sanitized and have rodent problems. Ustoreit in westmont tops uhaul any day I’m just being honest

Octavia Hale  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Naudia Johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

latavea williams  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

sheila warfield  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joann McCline  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Melissa Finch  |  Online Move In 
Rating:
1.0

Customer did not leave a comment.

Iyanna Oneal  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

denise lee  |  Overall Experience 
Rating:
5.0

I appreciate you're help thanks and keep up the good work.

Paxton Williams  |  Overall Experience 
Rating:
5.0

Staff is very nice and knowledgeable and quick.

shawn hardy  |  First Impressions 
Rating:
3.0

I was given A unit #1227 but when we went check it was not locked but filled with someone's belongings. The 2 agents helping me were both new and it took some time to fix the problem. I had to leave to make it to another facility to pick up A truck that was not available at the first store.

Marvin Martin  |  First Impressions 
Rating:
5.0

Convenient and clean and staff is very patient, 5 stars Thank you

Patricia Hill  |  First Impressions 
Rating:
5.0

I’m so grateful for the experience I had during my storage stay. I have NO COMPLAINTS ‼️ The staff was awesome, courteous, helpful and friendly.

Lucrisha McAllister  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

pearlitha floyd  |  Overall Experience 
Rating:
5.0

Good Job!

LEON GILMORE  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

mercedes dearbone  |  First Impressions 
Rating:
5.0

Mrs. Pruitt was very helpful when I arrived.

Michael Albertini  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

Octavia Hale  |  First Impressions 
Rating:
1.0

It took 1 additional month, 4 calls and a return visit to close out my account after I cleared the unit

Adeola Aboyade-Cole  |  Overall Experience 
Rating:
5.0

Andres was incredible. He was working alone on a holiday weekend and treated everyone with respect and worked super hard to make sure all my needs were met. He is a total asset to y’all. He spoke to everyone by name and treated each guest like they mattered most. It was great service.

Amelia Wohrle  |  First Impressions 
Rating:
5.0

Great staff. Very friendly and helpful

Eddie Morgan  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lavonzell Brownlee  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Isiah Sanders  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kamran Bhatti  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael Miller  |  Overall Experience 
Rating:
5.0

Problemas con mi tarjeta para entrar

Irmanelly Santiago Santiago  |  Online Move In 
Rating:
5.0

Manager Atavia was always super helpful go above and beyond to fix any issues I was having and was always super polite would definitely use this facility again.

Subrina Cook  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shurray Winston  |  First Impressions 
Rating:
5.0

I couldn’t believe just how friendly everyone was to me. Thank you and God bless

Jon Burton  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Yvette Streeter  |  Overall Experience 
Rating:
5.0

Atavia Pruitt was very resourceful and helpful, she was pleasant when we talked on the phone and also when we met in person.. Thank her for her service.

TRENDA WELLS-HAMPTON  |  First Impressions 
Rating:
4.0

Buen service.

Jose Garcia  |  First Impressions 
Rating:
5.0

Great customer service and clean environment highly recommended

Henry Brown  |  First Impressions 
Rating:
5.0

Love the U-Haul

betty mason  |  First Impressions 
Rating:
5.0

Keith Reed was great I was welcome with a smile and felt welcome

AVIS BROWN  |  First Impressions 
Rating:
4.0

Convenient clean and staff was always helpful... at this location!!

ALEXANDER PEREZ  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

charles reed  |  First Impressions 
Rating:
5.0

Thank you to Kash for all her help.

Eva pedraza  |  First Impressions 
Rating:
5.0

Customer service was excellent and very friendly. I will continue to use Uhaul when needed.

Valeria Peoples  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Diamond Harris  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

mary carpenter  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

yvonne gooden  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Sherry Brown  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Robert Lewis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

FALECIA LAMB-MARTIN  |  Overall Experience 
Rating:
5.0

The staff has A1 customer service. That location gets rated 10 out of 10 from me.

Valeria Peoples  |  First Impressions 
Rating:
5.0

The overall experience was fantastic!!

Clifton Williams  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Yvette Streeter  |  First Impressions 
Rating:
5.0

Still don’t know my results on unit I re Ted or recv my credit via email

kimberly giles  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jill Anderson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ASHAWNTE GAVIN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Earl Watts JR  |  Overall Experience 
Rating:
5.0

Your associate whose name is “Cash” could not have been nicer! She was very knowledgable and helpful and her courteous attention was gratefully appreciated. She is definitely an asset to your company.

ricardo lopez  |  First Impressions 
Rating:
5.0

The staff and manager were very helpful and had kept conversation polite and funny.

will womack  |  First Impressions 
Rating:
5.0

Manager Octavia very helpful.

Ollie Gumbus  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

pamela valencia  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Libra Ramos  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

SYKIA RICHARD  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

FALECIA LAMB-MARTIN  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

james clark  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Beverly Palmer  |  First Impressions 
Rating:
4.0

I was a given a passcode online that didn’t work when I got there. I was so happy the employees was still there to help me check in to the unit with the correct information

Jacqueline Sanders  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

yvonne gooden  |  First Impressions 
Rating:
5.0

there are the young girls and they are the best, affable, friendly and if there is a problem, unflappable.

CHRIS ABBOTT  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Markita Redwell  |  Overall Experience 
Rating:
5.0

This location is beautiful

Zandra Peters  |  Overall Experience 
Rating:
5.0

I was very pleased with the condition of the units . I was more pleased with the friendliness of the staff. They were very helpful and made the experience all that less painful for me because moving is painful. Thank you.

Patricia Mough  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sabrina Sykes  |  Overall Experience 
Rating:
5.0

The manager was very helpful

james garner  |  First Impressions 
Rating:
3.0

Usually the staff is professional and friendly. My last issue wasn't a professional experience. It was resolved but there are some training issues at this location.

Monique Flowers  |  First Impressions 
Rating:
5.0

Demetrius was very helpful… he went out of his way to get a closer storage unit so when we have to unload we didn’t have to far to unload… I liked the fact I didn’t have to ask he saw there was a problem and fixed it!!!

dina witken  |  First Impressions 
Rating:
4.0

Friendly and very helpful.

ARIEL (CATHY) HENTON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Samuel Garza  |  Overall Experience 
Rating:
4.0

I had no problems and that's a good thing. It seemed very warm in the climate control area but then again it was 90゚ outside and doors were opening and closing

Patricia Mough  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shannon Vanderpool  |  First Impressions 
Rating:
4.0

Saida Romero provided me with excellent customer service. The other two Black ladies treated me aweful. They refused me a truck and dollies that where clearly available for rent and other services. I am Black also so this is not a racially motivated comment.

beatrice fleming  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sabrina Sykes  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MS WILLIE BROWN  |  First Impressions 
Rating:
5.0

staff was friendly, good deals, clean a lot of karts !

Hector Torres  |  First Impressions 
Rating:
5.0

I absolutely love that the on call management is available when I have a questions and any given time of day. I really appreciate speaking to someone. Her promptness to help and kindness is appreciated.

Michelle Ceballos  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lisa Tyree  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ASHLEY BLAIR  |  First Impressions 
Rating:
5.0

Jasmin at the desk helped me out so much with my storage unit. When booking online picking the right size storage room was very difficult. I either got a smaller storage from what i originally picked or just picked wrong size. Jasmin was so nice and helped me pick a bigger storage and closer to the loading dock. She made my 1st experience with uhaul very easy and fast.

Zuly Everastico  |  Online Move In 
Rating:
5.0

The two ladies that helped me Shaniyah Gable & Destine Lovett we’re awesome 👏!!! They are the reason I have no hesitation recommending this UHaul in Bellwood. The ladies went above & beyond to assist me with renting a truck and a space unit . They made it so easy for me. These ladies gave excellent customer service 👍🏽👍🏽 Thank you.

Sherry Sparks  |  First Impressions 
Rating:
5.0

The woman who checked me in was very helpful and knowledgeable..also super nice

John Simonian  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Erica Palmer  |  First Impressions 
Rating:
5.0

Management as staff were very kind and helpful. Thank you!

Michelle Ceballos  |  First Impressions 
Rating:
5.0

Great costumbre service!!!

Eduardo Rodriguez  |  First Impressions 
Rating:
5.0

Very good service

ALFREDO SANTOS  |  First Impressions 
Rating:
5.0

I under estimated the size I needed for my belongings so I had to upgrade to a larger unit. The two young ladies were very helpful and made the process easy.

Monique Flowers  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Thomas Wagner Jr  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sam Sulla  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rolandra Morris  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

shanavia ware  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sabrina Sykes  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SAREENA GREEN  |  First Impressions 
No reviews have been submitted for this location.

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