Comentarios del cliente para U-Haul Moving & Storage of Waxahachie

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Waxahachie

Grado total:

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Tina S.
Grado:

The young man that helped me with my pick up was very knowledgeable and very customer friendly. I would definitely recommend.

carol M.
Grado:

The ladies in charge were most helpful and arranged for our drop off at this location when Uhaul head office would nothelp us.

Richard M.
Grado:

El cliente no dejó un comentario.

Stuart V.
Grado:

Great customer service

Kathy E. | Overall Experience |
Grado:

Mannnn Bianca was awesome not sometimes ALL the time.. Thank you and thank you to Bianca!!

Margaret F.
Grado:

El cliente no dejó un comentario.

Stuart V. | First Impressions |
Grado:

Great experience from picking up the trailer in San Antonio to unloading and dropping off the trailer in Waxahachie. Everyone at both location s were helpful and friendly.

Thomas Y.
Grado:

El cliente no dejó un comentario.

Preston S.
Grado:

El cliente no dejó un comentario.

Don W. | Overall Experience |
Grado:

Very friendly and accommodating staff. Met our needs for 6 months.

STEVE A.
Grado:

Very easy drop off. Very fast and freindly.

Rodolfo C.
Grado:

Good experience, and knowledge customer service

Ernest C.
Grado:

Need updated software for payment. Location took funds out of account but charges were less when we returned vehicle rep had to re charge account and I had two invoices and charges

Chantee D.
Grado:

El cliente no dejó un comentario.

Paul S.
Grado:

El cliente no dejó un comentario.

Scotty T.
Grado:

Nothing! Everything was perfect. Excellent experience! I use this location multiple time a year.

Antonio H.
Grado:

El cliente no dejó un comentario.

James M.
Grado:

El cliente no dejó un comentario.

Drake H.
Grado:

The Ladies running this location were the most professional I've ever experienced at this location.

Edward M.
Grado:

This place was great. Very cool ladies.

Reggie C.
Grado:

Great customer service and convenient drop off and pickup location.

Chandra L. | Overall Experience |
Grado:

Unacceptable repairs to ceiling with duct tape that ruined my belongings and black mold on my mattress and ruined paintings, purse with black mold all over it. Everything was wet. Unacceptable.

Colby L.
Grado:

El cliente no dejó un comentario.

Richard K.
Grado:

El cliente no dejó un comentario.

Reginald C.
Grado:

Staff was very friendly and helpful. Thanks U-HAUL!

John D.
Grado:

Person taking care of me did an excellent job.

Michael B.
Grado:

El cliente no dejó un comentario.

Brian R.
Grado:

El cliente no dejó un comentario.

Thomas W.
Grado:

El cliente no dejó un comentario.

John D.
Grado:

Young person who helped was terrific!

AHMED A. | Overall Experience |
Grado:

Thank you

Emma S.
Grado:

El cliente no dejó un comentario.

Mark B.
Grado:

El cliente no dejó un comentario.

George F. | Overall Experience |
Grado:

No need to comment.

HECTOR A.
Grado:

El cliente no dejó un comentario.

John D.
Grado:

El cliente no dejó un comentario.

Keenon K. | Overall Experience |
Grado:

Awesome

Mica C.
Grado:

The truck was out a lined. It pulled to right bd.

robert D.
Grado:

El cliente no dejó un comentario.

trinidad B.
Grado:

El cliente no dejó un comentario.

Joe C.
Grado:

El cliente no dejó un comentario.

Airika B.
Grado:

El cliente no dejó un comentario.

Lealand B.
Grado:

Continue your efficient policies

Jake S.
Grado:

El cliente no dejó un comentario.

George F. | First Impressions |
Grado:

Very obliging,ready to help.

Steven W.
Grado:

El cliente no dejó un comentario.

dennis j. | Overall Experience |
Grado:

Was there for 2 or 2.5 days couldn't use gate card or the pin number given wrong name on acc and they Would Not Refund me even through they messed up NOT HAPPY WITH THIS FACILITY

Trena J.
Grado:

El cliente no dejó un comentario.

Kevin B. | Overall Experience |
Grado:

We were always treated well and were taken care of in a timely and kind manner. The facility was well maintained.

Nicolas O.
Grado:

The truck that I took needed an alignment, break pads where very bad. My trip was 34 hours of driving, I expect at least to have a truck that has good breaks and a straight steering. I was charged 1215.50$ at waxahachie location. I never mentioned anything about the money and paid my money in advance. My storage unit was next to uhaul storage in waxahachie, I had no chance to test the truck and check the mechanic conditions on it as I am a mechanic person I would not recommend that truck to be given to any one before performing maintenance to it. I guess I paid a lot of money for such a truck. It was the worse time I have ever drove a Uhaul truck.

Barry H.
Grado:

El cliente no dejó un comentario.

Erik W.
Grado:

El cliente no dejó un comentario.

Roger B.
Grado:

El cliente no dejó un comentario.

Ron L.
Grado:

El cliente no dejó un comentario.

Christopher D. | First Impressions |
Grado:

Great service,very good people to do business with.

Jesus D.
Grado:

Just what I needed and great service!

Deborah S.
Grado:

El cliente no dejó un comentario.

Porter O.
Grado:

Very professional and courteous.

Ricardo C.
Grado:

El cliente no dejó un comentario.

JORDAN K.
Grado:

El cliente no dejó un comentario.

diego C.
Grado:

El cliente no dejó un comentario.

Wallace W.
Grado:

El cliente no dejó un comentario.

ricky R.
Grado:

El cliente no dejó un comentario.

Stephanie B.
Grado:

Everything was simple and went well

Earl S.
Grado:

El cliente no dejó un comentario.

Regina E.
Grado:

Bianca was awesome. Thanks you

Samuel P.
Grado:

El cliente no dejó un comentario.

William B.
Grado:

El cliente no dejó un comentario.

Steven S.
Grado:

Very friendly staff.

Joe P.
Grado:

Easy transaction, staff here are great!

Shakyra W.
Grado:

El cliente no dejó un comentario.

Larry J.
Grado:

Great and friendly service!

Ruth O.
Grado:

I was charged for insurance even after I denied the coverage and signed a waiver saying I would pay for any damages.

Richard A.
Grado:

El cliente no dejó un comentario.

KARIN F.
Grado:

El cliente no dejó un comentario.

Claudia S.
Grado:

It was great! I'll rent there again!

sidney R.
Grado:

Fix the computer problems with the change over to a new system. It did not keep pertinent information for repeat customers. The process is cumbersome from reservation, pick-up, and return. I.E. Tax exempt numbers, credit card numbers, driver license info Poor customer service because the blame is placed on corporate problems. No one is taking responsibility for the delays in the process because it is out of the local businesses control.

Stephen W. | Overall Experience |
Grado:

Excellent facility with first-rate customer service. Logan is an outstanding representative for your company.

Joe P.
Grado:

Great Customer service. Probably the best I've ever had at Uhaul rental.

Melissa A.
Grado:

El cliente no dejó un comentario.

Larry J.
Grado:

El cliente no dejó un comentario.

ANTHONY I.
Grado:

Lady running the location seemed to be having a bad day. Lack of any customer service skills were none existent. Very unfriendly.

Paislee E.
Grado:

El cliente no dejó un comentario.

John G.
Grado:

Everything was excellent

Tosha R.
Grado:

Both ofthe guys who took care of us were exceptional!! Thanks Angel and Giovanni

Christopher E.
Grado:

Hire more competent employess

Nebilna S.
Grado:

Logan was sweet and answered all my questions. Made my experience moving a lot easier!

Joseph C.
Grado:

Excellent customer service. I’ve used this location multiple times in the last two months. (Moving into area from out of state). The people at location are great.

GEROME T.
Grado:

just keep doing what you doing is just right

Amanda F.
Grado:

For drop off the location was 30 minutes away and we passed 3 other locations on the way.

Brandi T. | Overall Experience |
Grado:

Good

Lawrence C.
Grado:

El cliente no dejó un comentario.

Robert L.
Grado:

El cliente no dejó un comentario.

Roland M.
Grado:

El cliente no dejó un comentario.

Louis P.
Grado:

Your associates should be better versed in how the virtual return happens. The Waxahachie associate told me I could use the order number link from my confirmation email to return the trailer and while that took me to the correct site it would not work. I had to download the UHaul app . I didn’t discover this until numerous times trying from the order and changing settings on my phone

Sean B.
Grado:

El cliente no dejó un comentario.

Matthew S.
Grado:

El cliente no dejó un comentario.

Tommy N.
Grado:

Truck had a very bad exhaust leak that caused fumes to enter the cab and back of truck . Passenger side mirror missing glass and had tape holding what glass was left together ,making it very diffacult to see . This is an old truck with over 100,000 miles on it and is unsafe to use . My helper and myself had headaches from the fumes . this truck should be taken out of service until these maintenance issues have been addressed.

DONNA E. | First Impressions |
Grado:

The young man Giovanni was such a pleasure to do business with! He was polite, attentive and answered any questions I had with professionalism and knowledge. Thank you!!

Karen M.
Grado:

Everything great

anthony d. | First Impressions |
Grado:

Great experience great service from shaw and shank

Christine P. | First Impressions |
Grado:

Staff were very friendly and helpful. It was my first time getting a storage unit and the staff explained everything I needed to know. Everyone in the office was friendly, talkative and polite.

Erma D.
Grado:

Darrell was very nice and helpful.

Tommy N.
Grado:

all good

James W.
Grado:

El cliente no dejó un comentario.

LEONARD B.
Grado:

El cliente no dejó un comentario.

Rick C.
Grado:

Listen to your customer.

Jason H.
Grado:

Everyone was awsome... fix the credit card machine system

Keith B.
Grado:

El cliente no dejó un comentario.

Stephen H.
Grado:

Truck drove really ruff. Not comfortable at all.

debrah S.
Grado:

Excellent customer service

Ja'Shayia P.
Grado:

El cliente no dejó un comentario.

Robert B.
Grado:

you should start a program for unused time if only use a few hours to be able to use unused hours another day if needed for half price if need for no more time than time left over the first time!

Stacey A.
Grado:

Had 0730 am scheduled pick up. No one at desk. Asked person working for help. Response was, "I'm just housekeeping" I asked if she could call them. Nope. WOW! So this took until 830 to get the truck. Went to drop off...again no one. Ridiculous.

Robyn D.
Grado:

Everyone I encountered was helpful and courteous. Please suggest that customers be reminded about which products are expected to be returned; that they are rented, not purchased. I left some furniture pads/blankets behind, thinking I had purchased them, and therefore they were mine to do with as I pleased. I had to drive back to get them which was an unexpected burden. The staff apologized and no real harm was done.

David B.
Grado:

El cliente no dejó un comentario.

Ebony G. | First Impressions |
Grado:

I have nothing bad to say. The customer service was excellent and very helpful. Great job !

Chrystal M. | Overall Experience |
Grado:

Darryl worked with me and all of my issues. Angel very sweet! Customer service was well displayed here with the staff! Thank you for giving me the opportunity 2 take care of my business.

Van h. | First Impressions |
Grado:

Excellent

Irene C. | First Impressions |
Grado:

The representative was very professional, very polite, very caring for all our needs. She explained our contract to us clearly.

Randy H. | Overall Experience |
Grado:

The staff went above and beyond. Great place to do business with.

James M. | Overall Experience |
Grado:

nice people

Robert S. | Overall Experience |
Grado:

Very good did everything I needed and very helpful

Deborah G. | Overall Experience |
Grado:

Giovanni was very professional and helpful, excellent customer service.

Rebecca M. | Overall Experience |
Grado:

Darrell, Cara, Giovanni and Angel took great care of our belongings while in storage. Thank you everyone for keeping our belongings safe and bug free.

DAVID J. | Overall Experience |
Grado:

Convenient

Laurinda G. | Overall Experience |
Grado:

No comments

Norma M. | Overall Experience |
Grado:

The entire staff was wonderful and the manager early helped me out when I had no where else to store my life.

Suzanne W. | Overall Experience |
Grado:

The staff was friendly and helpful.

Arthur M. | Overall Experience |
Grado:

Everyone was always friendly and helpful. Service was prompt and thorough

Bob T. | Overall Experience |
Grado:

Staff is very professional and friendly. Great group of folks.

Ollie W. | Reservación |
Grado:

Super nice,very accommodating. Helped me get every thing I needed. Cant wait to pick up the truck and get moved. Thanks uhaul

Connor M. | Overall Experience |
Grado:

I was pleased with my stay at uHaul except for one thing. Charging people additional money to access storage after office hours is ridiculous. It in no way costs you more so why does it cost me more.

PHILIP E. | Overall Experience |
Grado:

I never had any problems with the service or the staff.

kathy v. | Overall Experience |
Grado:

My experience with U-Haul was exceptional as usual

Stephen L. | Overall Experience |
Grado:

Thank you everyone that helped us in our season of need. We will always remember u-haul for its kindness that was showed towards us

elisa h. | Overall Experience |
Grado:

My experience at U-haul Moving & Storage of Waxahachie was the Best ever, Giovanni was the Most Respectful, Understanding, Professional Employee I have dealt with. He made the whole process Perfect.

Fredrick P. | Overall Experience |
Grado:

Very helpful service. All my questions were answered.

kathy v. | Reservación |
Grado:

My movers never showed. I have not been able to get a response to my request for a refund yet.

MARK G. | Overall Experience |
Grado:

It was a fantastic storage place, the staff was extremely friendly, I will use them again if I ever need storage, without a doubt.

MARK G. | Reservación |
Grado:

Very friendly service and a delight to work with.

steven t. | Overall Experience |
Grado:

Everything and everybody that I encountered were professional and did a great job. i would definetly recommend U-Haul to family and friends.

Mercedes F. | Overall Experience |
Grado:

I was told I could sign a waiver to turn over the items in my unit that I no longer wanted When I got there to do so they told me no & did not give me a reason why. But discussed among each other afte

milton m. | Overall Experience |
Grado:

I had nothing short of Excellent customer service, safe,clean and secure property! It was Awesome doing business with my Fantastic Friends! Love Y'all!

DONNA C. | Overall Experience |
Grado:

The trailer that I picked up had lost a wheel by the time I got to the place that I was going to load it. It looked like the bearings had been going out for a long time. Another trailer was brought

No reviews have been submitted for this location.

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