Customer Reviews for U-Haul Moving & Storage of Warren

1,836 reviews

24100 Groesbeck Hwy   Warren, MI 48089

(586) 776-8899

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(586) 776-8899

24100 Groesbeck Hwy
Warren, MI 48089

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • Propane exchange
  • 24 hour customer return
  • Wine Storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Phillip Johnson 
Rating:
4.0

Customer did not leave a comment.

Nadjia Ridley  |  First Impressions 
Rating:
1.0

Very unprofessional staff working here the lady at the front constantly argued with customers. The boy working front is very dry and acts like he doesn’t know anything. They don’t know how to talk to people and the U-Haul’s are not up to par. I will never come to this location again.

Leah Williams 
Rating:
5.0

Customer did not leave a comment.

Phillip Johnson 
Rating:
4.0

No comment

Kimberly Hardy 
Rating:
1.0

The staff was bad mouthing the genral manager Keith because he didn't know how to do my job he was asking me questions like am I married omg never never will I referre someone here to this company the worst experience iv ever had with a company

sherri lamkin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

joshua sullivan 
Rating:
1.0

Bad employees.....

sherri lamkin 
Rating:
5.0

The service was very professional and convenient. Will recommend this location to family and friends. Customer service was great!

Marsha Bolden 
Rating:
5.0

Keith and all the staff are always so funny and pleasant. I’ve rented uhauls here for years

VaTyna Gray  |  Overall Experience 
Rating:
3.0

Over priced

omar james  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jametta Mance  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

deborah adams 
Rating:
5.0

Always treated well at this location.

Arthur Marshall  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steve Vivian 
Rating:
4.0

The person helping me was professional. However when I walked in no one was in the building. I could have broke into the cash register lol. But no seriously when he finally came in he did an amazing job. The truck was dirty though I will say. Maybe hire another person to clean the trucks? Idk

KUWAN LAMONT PAYNE 
Rating:
5.0

Customer did not leave a comment.

Geraldyn Copeland 
Rating:
1.0

Customer did not leave a comment.

David Smoger 
Rating:
4.0

Customer did not leave a comment.

corey hansen 
Rating:
5.0

The staff is always very professional and friendly. I visit this location often for propane refills and when we need to rent a trailer like this time. I have seen them keep their professional attitude even when dealing with extremely rude people. I would give them 10000 stars if I could!

Amanda Narbut 
Rating:
2.0

This was my first time visiting this location and when walking up to the counter, I had to ask the employee was he available. He was just sitting there looking, I’m also confused how I was charged a $20 fee I inspected the truck myself and it was returned before after hours 5:15.

Alecia Bradley 
Rating:
5.0

Customer did not leave a comment.

OTTIES WOODS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kostantinos Batsikouras 
Rating:
5.0

Customer did not leave a comment.

Brandon Williams 
Rating:
5.0

The customer service, hospitality, and professionalism my Kenneth Love was commendable. I was very very pleased with his services.

Aldeana Goodspeed  |  Overall Experience 
Rating:
3.0

The representative helping me upon equipment return had the worse attitude. She snapped on me. I waited patiently and she was acting as if i was rude i barely said anything but i was checking the equipment back in. She stated it wasnt her fault the manager was slow and she. Was helping someone else. I was confused by the statement and replied that i didnt say anything she shoved the money in my hand and told me to leave

KARISSA MASON 
Rating:
1.0

The workers need better help wit there job

Charlisa Bason 
Rating:
5.0

Customer did not leave a comment.

Tyronne Kemp 
Rating:
5.0

Customer did not leave a comment.

QUASHEENAMONET WEAKS 
Rating:
1.0

The service was ghetto and the employees were very rude and unprofessional. The truck was not maintained correctly and left on fumes.

Crystal Myers 
Rating:
4.0

Customer did not leave a comment.

charles boney 
Rating:
5.0

Customer did not leave a comment.

Kostantinos Batsikouras  |  First Impressions 
Rating:
5.0

Great customer service. Very nice.

Kenneth Moore 
Rating:
3.0

Customer did not leave a comment.

gary Mcjennett  |  Overall Experience 
Rating:
5.0

Very professional and Friendly Staff!

OTTIES WOODS  |  First Impressions 
Rating:
5.0

This location was the best. After going to a previous location and being told “We don’t have a truck” despite me having a reservation for one, I came to this Groesbeck location and the gentleman working was so nice and patient and helpful! I was so grateful after the unprofessionalism at the previous location I had booked at. Thank you!

STEFANIE JUNE FLANCHER 
Rating:
5.0

UHAUL crew is very professional and pleasant and knowledgeable about the business!

OTTIES WOODS 
Rating:
5.0

Customer did not leave a comment.

Susan Nanry 
Rating:
5.0

Customer did not leave a comment.

Earnest Johnson 
Rating:
5.0

Customer did not leave a comment.

Christopher Johnson 
Rating:
4.0

Customer did not leave a comment.

Marilyn Stanley 
Rating:
4.0

Customer did not leave a comment.

Daniel Moua 
Rating:
1.0

Customer did not leave a comment.

cherelle jennings  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Williamraymond-J Mosley 
Rating:
1.0

Customer did not leave a comment.

Syetta hicks 
Rating:
5.0

Customer did not leave a comment.

Travis Roberts 
Rating:
2.0

The wait time to pick up and drop off was crazy so if you have something to do after moving the wait time maybe a problem but if the young man had more help because it was only two man and than the 1 guy was off work for the day and the other guy was alone but other than that good

Keyana Mcguire 
Rating:
5.0

I was in and out. Keith was very pleasant and helpful

NARESSA ANN PERRY 
Rating:
1.0

Manager called me and was yelling at the top of her lungs about me returning a truck that I had returned the same day

Evelyn Scott 
Rating:
5.0

Very professional and great customer service

Lenee Cheatom 
Rating:
5.0

Customer did not leave a comment.

Katherine Edwards 
Rating:
5.0

Customer did not leave a comment.

robert WOJTYLO 
Rating:
3.0

Clean on the inside cab compartment of your newer vans the outside was dusty and the bed of the van was dusty and it’s almost 200+ dollars gust to go to bad axe Michigan an back really shitty dealers it’s says $19,99. A day I can see maybe $100 dollars but no more thin $150. plus having to fill the gas tank back up to full… gasoline is expensive nowadays

Anthony Blue 
Rating:
5.0

Keith was very helpful, I appreciate all that he did to help me with my move.

robert WOJTYLO  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James Little 
Rating:
5.0

Customer did not leave a comment.

Babar Rahman 
Rating:
5.0

Customer did not leave a comment.

Elbert Williams 
Rating:
5.0

Customer did not leave a comment.

kenneth gregorowicz  |  First Impressions 
Rating:
5.0

Everything went smoothly

Jamesglenn Little 
Rating:
4.0

All was good except driving that 15 footer was a experience. Not very responsive and sluggish.

Scot Hershman 
Rating:
5.0

customer service was amazing, turning in was not the best. wasn't aware i needed photos of the vehicle. some were needed inside and it was too late (already placed keys in lockbox)

Beverly Pryor 
Rating:
5.0

The Van isn't fit for the road. The driver door sensor is broken.

Zahirul Islam 
Rating:
5.0

Customer did not leave a comment.

PAUL EDWARD 
Rating:
5.0

Customer did not leave a comment.

Larry Bunch 
Rating:
5.0

Customer did not leave a comment.

Martha Hernandez 
Rating:
5.0

Improving in having deposit monies expeditiously put back in costumers account.

Kimberly Taylor 
Rating:
5.0

ONE OF THE BEST UHAUL PLACE I'VE EVER RENT FROM

Jeffrey Seals 
Rating:
5.0

Customer did not leave a comment.

Jennifer Dubs 
Rating:
5.0

Customer did not leave a comment.

Tonya Johnson 
Rating:
5.0

Thanks for the help ⚖️

marcus johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jayvon Dale 
Rating:
3.0

Customer did not leave a comment.

rick kalinski 
Rating:
5.0

The man who helped me was great putting the trailer on and taking it off!

Donald Grace 
Rating:
5.0

Customer did not leave a comment.

LISA MARIE HEISE  |  Online Move In 
Rating:
5.0

Very friendly and most helpful staff!

Deb Spehar 
Rating:
2.0

I waited 20 minutes in line and there was one person at the register in front of me. Three employees were standing around one was a manager. They were friendly yes but I probably wouldn’t rent a U-Haul from here again because of the way I had an appointment at one, and I really didn’t get checked until 130.

Alexia Creswell 
Rating:
1.0

Customer did not leave a comment.

Wissam Kinaya 
Rating:
3.0

The staff was rude and when I wasn’t quite sure how to check out on line the young man was very sarcastic will not be renting from this location again

danetta olive 
Rating:
5.0

Customer did not leave a comment.

Raquel Henderson 
Rating:
4.0

Service was slow, just not enough people working.

PATRICK ROBERT WARREN 
Rating:
5.0

Customer did not leave a comment.

Thomas Schoenherr 
Rating:
1.0

Staff (Young Lady) in front wasn’t very friendly short and Rude didn’t smile one time didn’t answer any questions I asked her…

KARINMA NICOLE PROPHET 
Rating:
4.0

I would expect a discount after getting sent to three different locations to finally get a truck.once I got the truck then the location had its gate locked so I couldn’t get out till the facility opened. In addition, I ran to two more places to get the moving blankets that I had requested. Very poor service. I also sat on the phone for 54 min before Jeff from traffic finally answered my call.

Kevin Baune 
Rating:
5.0

The store is clean and organized,the young lady at the desk, was very friendly and informative.Overall exception at ease experience.I would definitely highly recommend.

Raquel Henderson 
Rating:
5.0

The staff was amazing and their customer service was wonderful. The lady gave me a good deal on a truck and when I needed to change my return time on the truck rental, another lady at the front desk was more than happy to help.

Bianca Mack 
Rating:
5.0

Customer did not leave a comment.

Laurie Stoner-Jemison 
Rating:
5.0

Customer did not leave a comment.

Valerie Craig 
Rating:
4.0

Customer did not leave a comment.

Trinita Huggins 
Rating:
5.0

Service here was excellent. I've rented u-hauls before at other locations and it wasn't bad but nothing write home about. I'm surprised how easy and helpful this crew made it. Especially since, anytime I'm moving, probably chaos is going on in my life. Kudos, I'm seriously appreciative (can't even believe I'm saying that).

Les Guessing 
Rating:
5.0

Customer did not leave a comment.

christina martin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Erin Jones 
Rating:
2.0

very nasty customer service

Antwaine Dunbar 
Rating:
5.0

The young that assisted was GREAT. I think her name was Kim or Tracie 5star the survey will not allow me to select my answers

roney glenn 
Rating:
5.0

Customer did not leave a comment.

Nekos Ross 
Rating:
3.0

Customer did not leave a comment.

Brian Sherman 
Rating:
5.0

Just keep doing a good job

Kelvin Green 
Rating:
4.0

Customer did not leave a comment.

barbara moore  |  Overall Experience 
Rating:
5.0

The guy that the hookup on trailers is great he iS always on top of his game you pull up he gets you out quickly

SHAWN DALE 
Rating:
2.0

More accessible for disabled and handicapped is needed at this location.

Henry Liu 
Rating:
5.0

Customer did not leave a comment.

Tamkia Felton 
Rating:
5.0

Very good

leeola fitzgerald 
Rating:
5.0

Very happy with my truck rental, I definitely will return to this location. The 10 foot truck worked out great, just the right size.

Kim Kippert 
Rating:
4.0

Make sure that the vehicles are not leaking when it rains wetting my items

Jonathon Collis 
Rating:
5.0

Customer did not leave a comment.

Johnise Greene 
Rating:
2.0

The lady at the front desk made it very apparent she didn’t want to be there. I know it Sunday but rolling your eyes and dismissive gestures don’t go hand in hand with customer service. I should not feel like I’m bothering you, it’s your job. If you don’t like it just go work somewhere else, you’re not doing me a favor. I made a reservation at one location and then was told my truck was “up the street”. When I went to check in via the app the location service was saying that I’m not at the correct location. I don’t need to hear that it’s because nobody was there, your app made me drive back to the original location to check in. This is not my first time renting with U-Haul and when 10 minute experience changes to 45 minutes it’s problematic and when I politely go back and ask for help don’t act like I’m bothering you or get a job at a warehouse so you don’t have to deal with clients face to face. At least try to match your clients energy because I was very polite despite your lack of professionalism.

KRZYSZTOF WDOWIAK 
Rating:
3.0

Customer did not leave a comment.

Lynette Purse 
Rating:
4.0

Customer did not leave a comment.

nina washington   |  Overall Experience 
Rating:
5.0

Very professional

malchi Marsh  |  Overall Experience 
Rating:
2.0

The employees smoke weed while on the job and didn't hook up the equipment fully, there were other issues with billing that still have not been corrected. There was very little help after reporting issues to the GM and President. The smoking worker was still making comments while the GM was in the store but said nothing to her about her action. The comments being made was because she was turned in for smoking on the job but as we seen her and the other person are still working there until something happens.

Renee McNeil 
Rating:
3.0

Customer did not leave a comment.

Larisa Washington  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

mellisa shaw 
Rating:
2.0

98% chance I’ll never rent from this location or any other again I’m also waiting for my $20 inconvenience fee thanks

Arthur Courtemanche 
Rating:
5.0

Customer did not leave a comment.

Willie Godbold  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NATALEE PEARLINE HILL 
Rating:
5.0

Customer did not leave a comment.

Lolita Bell 
Rating:
5.0

Ms Tamara Bates was fabulous she help me so much. Beautiful personality. We need more people like her in retail. I work in retail so game recognizes games. Excellent Thank you so much. 🌹

Orlando Wysinger  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SYLVIA moore 
Rating:
4.0

Have other equipment in the truck such as dollies and furniture pads.

Sylvia Mitchell 
Rating:
5.0

Customer did not leave a comment.

Duane Stanley 
Rating:
5.0

Tamara was wonderful and very helpful

mark Steiner  |  First Impressions 
Rating:
5.0

The people there was even nice and assisted me really fast and answered all questions and even offered different things that I didn't even know that you had.

Valerie Dodson 
Rating:
5.0

Tamarra Bates and her team was great!!! They took care of everybody including me! Spotlight on them!!!

Matthew George 
Rating:
5.0

More people working inside the store. Was waiting for a long time to be helped

jasmine rayford 
Rating:
5.0

Customer did not leave a comment.

Willie Godbold  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Andre Moore 
Rating:
2.0

The computer system was down multiple times I cleaned out my storage and a month later they're asking me for storage fees when I no longer have a storage

KATHLEEN BUTLER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carlos Carter  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Sheldon Douglas  |  Overall Experience 
Rating:
5.0

They were very professional and pleasant.

Crystal Thomas  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Samuel Curcuru  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ruby Winford  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

shakita carr  |  First Impressions 
Rating:
5.0

This U-haul storage facility it great! It’s well lit , clean, drive upable, gated and has 24 hour access with a keycard or code. Which is great for someone like me who easily misplace things. The actual U-haul store is well stocked with boxes (and they have free ones!!!), tape and locks with codes which again is great for someone like me who misplace things or forget things like tape or boxes or what not. The staff… They are all amazing! I have yet to come in there and not be greeted with a pleasant reception. They are all very helpful and explain things nicely. I’ve been in there when a customer was rude. The issue was clearly the customers fault, but the customer didn’t care and was fussing and the staff calmly explained and still assisted the customer so well that I commended the staff once the customer transaction was over. Oh yeah and the restrooms… first of all they have them!!! But most importantly they are always clean and stocked! Thanks

Nataki Mckinnon  |  Overall Experience 
Rating:
5.0

Ms. Tamarra Bates made the experience top notch. While the app was inconvenient, problematic, and extremely frustrating, Ms. Bates was the exact opposite. She was professional, understanding and was able to problem solve my issues. I cannot say enough wonderful things about how she handled my situation. She is an outstanding human and manager. Thank you, Ms. Bates! O. Marang

orehemetse marang  |  Online Move In 
Rating:
4.0

Personnel needs to be better at customer service

LOZANO SMITH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rashard Brown  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jalisa peterson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Artis Evans  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

erricka mayfield   |  Overall Experience 
Rating:
3.0

N/A

tangor pruiett  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

SCHINETRIA SPEARMAN  |  Overall Experience 
Rating:
5.0

The staff was very understanding and helpful.

veronica coleman-Kawa  |  Overall Experience 
Rating:
1.0

This uhaul clerk held us hostage by refusing to tell us how to open the gate or opening it for us. The video will show me, a 55 year old women crawling under the gate to ask repeatedly to be let out. Luckily, I'm a Christian or I would sue the pants off of you and file criminal charges for holding me against my will. My grandchildren. Ans daughter will testify to that as well as the video. Thank you.

amy guigneaux  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DONTA TILL  |  Overall Experience 
Rating:
2.0

There was suppose to a lock in the unit when I arrived after hours and it wasn’t. I had to leave my things unprotected overnight. At this time I can’t tell if anything is missing.

Carlos Carter  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

MARZELL WALK  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

KATHLEEN BUTLER  |  First Impressions 
Rating:
4.0

First time using a storage unit all went well

jammarrae summerour  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

Deshonda Davis  |  Overall Experience 
Rating:
2.0

They have ridiculous fees for little things. For instance, they said they would charge 15 dollars per item I threw in the dumpster. Your stupid autopay feature overdrafted my account twice. Other than that. Pretty average experience over all.

kyle lay  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Angela Lockett  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

JOSEPH LESTER SMITH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jesse Duncan  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LARONNIE MALLEN RIPPY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GERTRUDE BURNSIDE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

shadira winston  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Meyonda Greene  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Jasmine Micou  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

darlene walker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

corine smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Julie Mccoy-fisher  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Darmon Shaw  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Courtneye Butts  |  Overall Experience 
Rating:
5.0

The hours were good and the staff was knowledgeable and friendly.

Darius REEDER  |  Overall Experience 
Rating:
5.0

I was very happy with the services.

Karen Weatherby  |  Overall Experience 
Rating:
5.0

N/A

Keith Childress  |  First Impressions 
Rating:
5.0

The manager Tamera is on point and should get a raise! She’s very helpful and thorough.

Tina Kavanaugh  |  Overall Experience 
Rating:
5.0

The mice problem is extremely bad they ate threw a lot of the boxes and left feces in the boxes with beds but other then that service was good especially the ladies in the office they where friendly and helpful

Kaylyn Calhoune  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Darius REEDER  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Tierra Mills  |  Overall Experience 
Rating:
5.0

When ever I go to this uhaul facility they are all very respectful an patient with me an my family. We had a extra charger on are credit card right then an there of course we were like not calm!! But not rude or ignorant either we called Uhaul an spoke to Mrs Tam the manger an she helped us understand the charges an how the company not her facility made a mistake. She told us what to do an 3 day later the money was put back on our card!! Thank you Mrs Tam an your staff for always being kind an helpful! I WAS ALWAYS TAUGHT ITS NOT WHAT YOU SAY ITS HOW YOU SAY IT!! Miss YPS

YVONNE PINCKNEY  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Shawne Barr  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Daraun Boyd  |  Overall Experience 
Rating:
5.0

Staff was knowledgeable and very pleasant.

Florea Sutton  |  Overall Experience 
Rating:
5.0

I have becoming to Uhaul for years! Miss Tam as a manger has always had patience when dealing with a lot of customers she can be so overwhelmed at time but she never let it interrupt her professionalism at all!! Every time I went in there it was always a lot of people an she tries to takes her time with every single person an that’s hard if she the only one in there. She has the young ladies an the young gentlemen an the other guy who help to get the trucks the tarp an etc. If I could give her 5 stars she would get an extra one as an manger she does a terrific job.

YVONNE PINCKNEY  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Tiffany Dillard  |  First Impressions 
Rating:
5.0

Great work

Terrence Knott jr  |  Online Move In 
Rating:
5.0

Friendly kind

Judy Brown  |  Overall Experience 
Rating:
5.0

I really appreciate the service

Leonza Pickett  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Felicia Vaughn  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

tamiesha heath  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brittany Cogwell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nancy klein  |  Overall Experience 
Rating:
5.0

All the staff treated me Welland Tamra Bates helped me the most wheni my whole house was in the storage I thank the whole staff love Sharon Williams.

sharon williams   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

AKM ARAFAT  |  Overall Experience 
Rating:
5.0

Tamarra Bates was very kind and proved customer services in excellence!!!

tina mingo bryson  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Meyonda Greene  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elizabeth terell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHARLES MOORE  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Katherine Higgins  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patti Shepherd  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LAVON SIMS  |  Overall Experience 
Rating:
5.0

Very pleasant

Regina Durham  |  Overall Experience 
Rating:
5.0

I glad uhaul let me rent these many years, Love all the Uhaul Staff never, mean always courteous. Thanks all employees. Happy Holidays to come.🤗🤗🤗

MONICA BALLARD  |  First Impressions 
Rating:
5.0

The staff are very friendly and helpful. They seem to enjoy their jobs. Extra Kudos to Jackie, very pleasant and cheerful young lady.

EDUARDO JR MUNOZ  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dawna Bennett  |  Overall Experience 
Rating:
5.0

It's been 5 years having you guys as my storage belongings going to miss you guys tty the people was really helpful down to customer service if I ever had to come back you guys will be the one..

ANTOINETTE YOUNG  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stefany Wells  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Laura Coker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alphonso Reyna  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Susan Hardiman  |  Overall Experience 
Rating:
5.0

Good employee

Katherine Higgins  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Adam Graham  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

michael collins  |  Overall Experience 
Rating:
5.0

The staff explained everything clearly and was able to answer my questions quickly and accurately.

Alexis Jackson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Michelle Brook  |  Overall Experience 
Rating:
1.0

THE STORAGE FACILITY WAS FILTHY AND SMELLED. I WOULD NEVER RECOMMEND IT . THERE WERE NO GARBAGE CANS AND THEY CHARGED TO USE THE DUMPSTER. THIS WAS HORRIBLE!!!!

jean chaplin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

crystal williams  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

THERESA SYROID  |  Overall Experience 
Rating:
5.0

Quite satisfactory

Sobowale Solaja  |  First Impressions 
Rating:
3.0

My unit was smaller than I expected they asked what I had and they recommended the unit I have and I wasn’t able to put my appliances in with my furniture and I wasn’t feeling the huge rat trap but it’ll have to due

Michelle Brook  |  First Impressions 
Rating:
1.0

Horrible customer service rude employees very unprofessional

Andrew Catinella  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Anderson  |  Overall Experience 
Rating:
2.0

I had two 5 x 10 storage units reserved for 6/26/21. They were free for the first month. When my family and I went to load the storage units, I noticed that the units, as well as the main hallway, located in the c building was wet, and small puddles were in the units themselves. I went back to the main building to see if anymore units were available. There were Nono of the same size. The staff found me a bigger one down the street. While I figured it would be free because it was bigger, I felt that it should’ve at least been given to me at a discounted price. It was not my fault that the storage units were wet and not usable. I was not prepared to spend $150 and had to borrow the funds from my daughter because I really didn’t have a choice. I’ve used you guys a few times to rent vehicles but when my rental is over I won’t use your location again. I asked the staff if I would we receive a discounted price of the replacement unit was not going to be free and was told no.

Corangela Travis  |  Overall Experience 
Rating:
4.0

I would've given a better score, but when I got to the store to pick up the truck you didn't have any dollies?

Laura Coker  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Cara Miller  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Fernanzo Simpson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Diane Sommer  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Myshyra Walker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Meyonda Greene  |  First Impressions 
Rating:
5.0

The woman who helped me was kind and very helpful

natassia PHILLIPS  |  First Impressions 
Rating:
5.0

The young lady that waited on me has excellent customer service skills-very knowledgeable answering questions that I asked. Very efficient!

LEONARD TYMOSZEK  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

lisa wright   |  First Impressions 
Rating:
1.0

Horrible I lost my job due to covid and was not willing to work with me and sold my unit for 10.00 with my son diploma in it

canesha brown  |  Overall Experience 
Rating:
4.0

I just felt, I didn’t use the whole month so I feel my rate should have been prorated. I should have received some of my money back due to not using the whole month.

FRANCINE garrett  |  Overall Experience 
Rating:
5.0

I moved from South Carolina back to Detroit my experience was excellent.

Robert Lee  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Craig Sims  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

malaika malone  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jenna Toll  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

CEDRIC DWAYNE HAMBLIN  |  Overall Experience 
Rating:
5.0

The manager David is a nice person and very hot helpful to us customer and the staff there is very helpful to the customer as well nice and polite

Dorothy Clark  |  Overall Experience 
Rating:
5.0

Every time I have came to the facility it was very clean and professional !! I have a storage unit. So I come every month !

MICHELE HARRIS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

randy pantelis  |  Overall Experience 
Rating:
5.0

Store manager was super helpful, courteous, and knowledgeable. I had no issues.

VaTyna Gray  |  First Impressions 
Rating:
5.0

Thanks you for your help.

Lucretia Coles  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

mica randolph  |  Overall Experience 
Rating:
4.0

Ms. Tamarra was very compassionate, concerned, and caring. She was helpful from beginning to end. She also needs some help with servicing the customers.

FRANCINE garrett  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Theresa Matthews  |  Overall Experience 
Rating:
5.0

Had this unit for at least 4 years and not one problem, Very nice

JANET KENNEDY  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Chantelle Jones  |  Overall Experience 
Rating:
5.0

The team was very helpful with everything

jalisa peterson  |  First Impressions 
Rating:
5.0

I do not have the woman's name that helped me unfortunately, but she was great and answered all my questions thuroughly.

randy pantelis  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Matt spear  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dalieshia Jones  |  Overall Experience 
Rating:
5.0

Thank you guys for everything.I enjoyed my time with you all , you’ll be the first place I’ll use if I ever need storage again.

Lavesia Brown  |  Overall Experience 
Rating:
5.0

Great facility and staff were outstanding - thanks for making a painful (moving) experience brighter!

John Moreno  |  Overall Experience 
Rating:
3.0

Y’all charged my card the NEXT DAY after I retired the truck in for a extra day saying that I just returned it today this morning at 6:53 am and that’s not true and now my bank account is overdraft because you charged me for something I never should have been charged for and I’m very unhappy

Dalieshia Jones  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JOYCE JOHNSON  |  First Impressions 
Rating:
2.0

I reserved online for the free first month, got in store an paid for my first month, didn’t realize it until later in the day

Jaylen Martin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Theresa Matthews  |  First Impressions 
Rating:
1.0

My things got ruined and molded from get wet. From the way the facility was built and will be filing a claim

dalelah durrah  |  Overall Experience 
Rating:
5.0

great service all around

William Goodwin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mary Kelly  |  Overall Experience 
Rating:
5.0

The staff were helpful and friendly!!

Lashawnrenee Horton-Duncan  |  Overall Experience 
Rating:
5.0

Great customer service! I appreciate that they were open and they were very polite and attentive!

Lashawnrenee Horton-Duncan  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Cierra Trotter  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Angelikayvonne Franklin  |  Overall Experience 
Rating:
5.0

Love the price & the location it’s a very nice place I would tell everyone to go their

ivory selvy  |  Overall Experience 
Rating:
4.0

Friendly service

ALISHA MALLETT  |  Overall Experience 
Rating:
5.0

Extremely clean...friendly people...treated like family

Jacqueline Melton-Pearson  |  First Impressions 
Rating:
1.0

Though the staff was nice I am totally disappointed with the services I received. I was also over charged for truck rental and inconvenienced with not receiving my funds back after a turnaround trip

Eboni Jenkins  |  Overall Experience 
Rating:
1.0

I was gave the run around and paid more then I was told

Latonya Lester  |  First Impressions 
Rating:
5.0

Great price for the storage unit I had I had a great experiance and hope.to see you guys the next time I move 👍

gabrielle evans  |  Overall Experience 
Rating:
5.0

They were very helpful friendly

keshia golden  |  First Impressions 
Rating:
1.0

I couldn’t believe that my storage room destroyed sofas had mold on it I would never ever use them again. Even though I had Insurance i’m highly disappointed, I’m still not satisfied I paid more

joann austin  |  Overall Experience 
Rating:
5.0

I had exceptional customer service. Greatly appreciated!

Shari Chapman  |  First Impressions 
Rating:
5.0

I would like to thank David Miller who goes out his way everytime I came 2this location. He’s very respectful, humble, kind , he’s truly a gentleman. He deserves more then 5⭐️s Thank You Yvonne P

Yvonne Pinckney  |  First Impressions 
Rating:
5.0

Good job. Thanks David

Dianna White Mcqueen  |  Overall Experience 
Rating:
5.0

Your employees that morning were outstanding, I was very pleased and thankful for them!

Catherine Jackson  |  First Impressions 
Rating:
4.0

Great place

Jerome Gelil  |  Overall Experience 
Rating:
2.0

Horrible staff

Stephanie Smith  |  Overall Experience 
Rating:
4.0

Friendly staff

Johnnie Adams  |  Overall Experience 
Rating:
4.0

I really appreciate uhaul. But I do find it unfair that when moving out cost is not adjusted to prorate days not used. When moving out before month out.

Celestine Johnson  |  Overall Experience 
Rating:
5.0

Thank you

Jonathan Roberts  |  Overall Experience 
Rating:
5.0

David Miller provided excellent service in getting me set up.

ronald johnson  |  Reservation 
Rating:
4.0

Need more lighting at night, and too bad no lights inside unit

JOHN BELL  |  Overall Experience 
Rating:
5.0

Nice and easy move thanks

Jerome Gelil  |  Reservation 
Rating:
4.0

Only issues were that ur fees kept raising for long term rental,or should be the lowering for long term customers!

April Waterman  |  Overall Experience 
Rating:
5.0

Sometimes the entrance gate was stuck in the open position. Only reason I would say it was not secure.

Cardi DeMonaco  |  Overall Experience 
No reviews have been submitted for this location.

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