Comentarios del cliente para U-Haul Moving & Storage of W Columbia

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of W Columbia

Grado total:

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john S.
Grado:

I just want to say that Jonathan was friendly and helpful. Nice to do business with him!!

Marcus H.
Grado:

El cliente no dejó un comentario.

Hassan M.
Grado:

That wasn't my initial pick up location. I wad suppose to pick up on Bush rivet lot of confusion nevet usr u haul again

James K.
Grado:

Best in town

kentrell G.
Grado:

El cliente no dejó un comentario.

Agria N.
Grado:

El cliente no dejó un comentario.

Mycah W. | Overall Experience |
Grado:

Great team

Jeremy S.
Grado:

El cliente no dejó un comentario.

Emmylou T.
Grado:

I did not receive a call the night before to confirm my reservation and I went to the wrong location, but both locations had great customer service and were very nice and accommodating.

Robert R.
Grado:

El cliente no dejó un comentario.

Brian W.
Grado:

El cliente no dejó un comentario.

Latonya R.
Grado:

El cliente no dejó un comentario.

Thomas S.
Grado:

well, the first truck we had reserved was in no shape to have been rented (ABS warning lights, power steering inoperable, this was a 26' from Two Notch Location), so we refused it and went looking for another truck, which we found at the Orchard Road location- clean, low mileage, everything worked, and it was as pleasurable as driving a UHaul truck could have possibly been.

martin W.
Grado:

El cliente no dejó un comentario.

Una C.
Grado:

El cliente no dejó un comentario.

Wendy P.
Grado:

El cliente no dejó un comentario.

Leigh H.
Grado:

Great customer service. We will use you again. Thank you

Toyia S.
Grado:

El cliente no dejó un comentario.

Michael Q.
Grado:

El cliente no dejó un comentario.

Renwick B.
Grado:

El cliente no dejó un comentario.

Eugene R.
Grado:

Equipment was clean form the most part but had muddy wheels

Alan R.
Grado:

El cliente no dejó un comentario.

john M.
Grado:

El cliente no dejó un comentario.

Cecil J.
Grado:

El cliente no dejó un comentario.

Tara B.
Grado:

I was charged for having the truck 24 hours when I didn't.

Alfonzo R.
Grado:

Check in equipment when returned so that the customer is not charged twice.

William S.
Grado:

El cliente no dejó un comentario.

david J.
Grado:

El cliente no dejó un comentario.

Glinda C.
Grado:

El cliente no dejó un comentario.

Suresh P.
Grado:

El cliente no dejó un comentario.

Robert G.
Grado:

El cliente no dejó un comentario.

Tia W.
Grado:

El cliente no dejó un comentario.

Robbie B.
Grado:

El cliente no dejó un comentario.

julie C.
Grado:

El cliente no dejó un comentario.

Laura S.
Grado:

El cliente no dejó un comentario.

MARION G.
Grado:

El cliente no dejó un comentario.

LEVESTER C.
Grado:

great service

karen L.
Grado:

Quinton helped me on this dolly rental. He was super professional and very knowledgeable of the product. He made sure I was squared away. Shout out for doing a amazing job

Paul G.
Grado:

El cliente no dejó un comentario.

Kevin B.
Grado:

El cliente no dejó un comentario.

john K.
Grado:

El cliente no dejó un comentario.

Lyle O.
Grado:

El cliente no dejó un comentario.

Monica B.
Grado:

El cliente no dejó un comentario.

Michael A.
Grado:

Difficult to get onto Uhaul property. The entrance has traffic barriers that prevent easy access.

David W.
Grado:

Staff are friendly and hard working.

Richard B.
Grado:

El cliente no dejó un comentario.

Zachary T.
Grado:

El cliente no dejó un comentario.

Dustin D.
Grado:

El cliente no dejó un comentario.

Margaret D.
Grado:

El cliente no dejó un comentario.

Michaeljohn N.
Grado:

El cliente no dejó un comentario.

geraldine D.
Grado:

Everything was great customer service

Harriet E.
Grado:

Quinton was Awesome. So professional and very knowledgeable.

Glendoria E.
Grado:

It was good location.

Evelyn G. | Overall Experience |
Grado:

Special thanks to the manager Mr. Q . who is a very nice person. He is always helpful. His staff also have good custom services. Thanks!

ANGELA N.
Grado:

The only thing Jerry A. or Quinton M. could have done to improve anything would be to have actually done the move for me. Spectacular Job!!

STEVE H.
Grado:

El cliente no dejó un comentario.

Stephen H.
Grado:

El cliente no dejó un comentario.

Jonica Danielle P.
Grado:

Second time dropping off at this location. All staff that I have encountered are super friendly and they get you in and out

David G.
Grado:

El cliente no dejó un comentario.

Steven D.
Grado:

Jonathon was great, very nice and accomadating Thank you

Stephen B.
Grado:

El cliente no dejó un comentario.

Amber J.
Grado:

El cliente no dejó un comentario.

Kelsey C.
Grado:

Great service.

johnny H.
Grado:

El cliente no dejó un comentario.

William C.
Grado:

El cliente no dejó un comentario.

wesley F.
Grado:

Service was great and Quinton was great

Jeff R.
Grado:

Lots of employees....few knowledgeable.....bad customer seevice

Richard R.
Grado:

Very organized and friendly.

Ted Y.
Grado:

El cliente no dejó un comentario.

Barton B.
Grado:

El cliente no dejó un comentario.

Dean S.
Grado:

El cliente no dejó un comentario.

NICK P.
Grado:

U want good service and good equipment? Choose UHaul The go to folks!

John G.
Grado:

Even though it was a Sunday, the employee was very helpful in returning the equipment and in giving directions to me. 5 stars on both end!

William C.
Grado:

Everything went just fine. Employee's very professional and helpful. I don't know how to improve excellent work.

Robert J.
Grado:

El cliente no dejó un comentario.

Nikki J.
Grado:

The big issue we had when we went to pick up the U-Haul trucks: The trucks were reserved under a corporate account. It was confirmed by Rebecca a few days later. When our employees went to pick up the trucks, the U-Haul employee stated it was not reserved under a corporate and that we had to pay upfront. It took a couple of hours to get everything straightened out. Apparently it was messed up on U-Haul's end. Due to the time to get straightened out with the billing/corporate reservations, we were late getting the equipment for our county out in a timely manner.

Joesph H.
Grado:

very friendly employee, had me in and out in just a few minutes.

Luisito C.
Grado:

Good

Toni C.
Grado:

El cliente no dejó un comentario.

ines R.
Grado:

El cliente no dejó un comentario.

Jayne E.
Grado:

Key fob would not fit into key drop off

George N.
Grado:

Outstandingly service

Donyell W.
Grado:

El cliente no dejó un comentario.

Steven S.
Grado:

After I left I noticed the tire inflation indicator light was on so when I got home I did have to put air in the tires. Otherwise, I would have rated “Excellent” instead of “Above Average”. The staff member, Jonathan I think, whom checked me in was very professional but at the same time friendly and I like that.

Robert T.
Grado:

El cliente no dejó un comentario.

Walter S.
Grado:

El cliente no dejó un comentario.

Steven B.
Grado:

I can't think of anything to improve, the customer service, both pick up and return, will great. The price was great.

Brandon B.
Grado:

We had booked another Uhaul at a different location they told me it wasn't there that I had to go to a different location. The Orchard dr location was a life saver.

Jason R.
Grado:

Atleast tell someone you are charging their credit card for extra fees. You representative told me to make sure i had truck back before 7 a.m. i turned truck in before 11 pm the previous day and was charged a after hours service fee.... For what? I did everything i was told plus put extra gas in vehicle... Was service fee for me lifting the flap and dropping the key in? Plus i called the store and was told the gentleman would call me back. I just wanted to hear from him why i was charged extra. Needless to say he never called. So uhaul just billed me and didnt even have the courtesy to call me.... Seemed kinda shady

geogre D.
Grado:

El cliente no dejó un comentario.

Debora S. | First Impressions |
Grado:

I could not have had a better experience anywhere than I did with U-Haul Moving & Storage of W Columbia. It is wonderful to be able to have a storage unit at the drop-off. The manager was wonderful.

Jose A.
Grado:

Excellent customer service

Erin W.
Grado:

I love this facility! With my kids going to college and now myself in the middle of a move I have used this facility at least 4 times this year! Everyone is great especially Quentin, what a helpful gentleman! Highly recommend!

tania C.
Grado:

El cliente no dejó un comentario.

Chris R.
Grado:

I was incorrectly billed for 5 days I didn't have the equipment. I have been trying to contact the store with no luck.

gary R.
Grado:

El cliente no dejó un comentario.

tina D.
Grado:

Comment to the young lady who checked me in and got the truck I needed. She had quite a line. I was extremely pleased at how knowledgeable she was with customers needs in front of me as well as my own. I would definitely revisit this location because of her. I wish I could remember her name. In addition, the gentleman that checked me in later that evening also made a positive impact on my returning to Uhaul but more importantly to this location!! Great job UHaul For hiring these two awesome employees. I was very grateful to both of these individuals!! Definitely will have me coming back.

Elantra T.
Grado:

Shaundell and quinton were a great team.

carol O.
Grado:

Great experience! Thank you!

David B.
Grado:

When I picked up the trailer, the associate hooked me to the wrong trailer size, hoping to expedite my checkout (an effort I do appreciate). He got me corrected as swiftly as he could, but I noticed one light was not working (running light only), and he asked whether I still wanted the trailer. I took it because I myself didn't want to muck about trying to find a trailer that evening, but when I.mentioned it to the receiving associate, he assured me it was not a trailer problem, but a vehicle problem. I am not claiming a superior level of mechanical expertise, but I have worked on and towed a good number of trailers with this vehicle, and this is the first that has the problem. I attempted to assure the associate that it was not an issue with my vehicle, but he said it was either a fuse or a programming error. My vehicle has wires run directly from the battery and the tail lights to the trailer hitch connector, which I installed myself. There are no in-line fuses, and furthermore, a trailer light plug only has four wires, with one for running lights. If one running light works, they all should work. The main reason I tell you this is so you can repair the equipment, which already has damage to it from a previous incident (quick-claim stickers present)

james B.
Grado:

Nothing to improve was excellent..!!!

Kenneth H.
Grado:

Very nice and helpful. I will use them again.

Thomas J.
Grado:

El cliente no dejó un comentario.

Janice D. | Overall Experience |
Grado:

My unit was vandalized and over 2 grand of property was stolen all because uhaul didn't think having properly secured side gates was necessary just because they had a front gate. No cameras on units.

Ray C. | Overall Experience |
Grado:

We appreciate your taking care of the place. We sure do miss Bro. Vernon.

Melissa R. | First Impressions |
Grado:

It was clean, service was timely & friendly & we were given all we needed. TY

LYNDA T. | Overall Experience |
Grado:

This location has some really excellent and helpful staff. Quentin was outstanding.

Jessie L. | Overall Experience |
Grado:

I cannot begin to emphasize how helpful, courteous and professional the manager, Quiintin, was during my experience here. Hie and his team get “A+” from this retired teacher for the help I was given!

Stephen P. | Overall Experience |
Grado:

I had $600 worth of property stolen from my locked storage unit. I am crestfallen. I filed a police report and U-Haul report.

SHAWN C. | Overall Experience |
Grado:

Thanks

Carl C. | First Impressions |
Grado:

5 STAR SERVICE ALL THE TIME. I GO NOWHERE ELSE

Jessie L. | First Impressions |
Grado:

Manager, Quintin, is the most amazing, helpful & courteous employee I could have ever hoped to meet & have help me along with his two employees there on Thursday June 20th.

Erin B. | Overall Experience |
Grado:

I've ALWAYS had EXCELLENT customer service at this Uhaul facility!! Quinton (fantastic!) has helped me a lot, and everyone we worked with on Tues. 6/11 was great as well! Super attentive & helpful!!!!

Theatus C. | First Impressions |
Grado:

Excellent service and staff. Clean. Thank you for making my move easy.

charles d. | First Impressions |
Grado:

The people are very professional and nice. Do their job very well. Always willing to go the extra mile to help out. The equipment is very good and modern. I had a very good experience.

MARK B. | Overall Experience |
Grado:

Held our storage unit for years. Every time we visited the staff was great.

WILLIAM R R. | Overall Experience |
Grado:

Never had any issues with the unit or staff at any point. Nothing negative to say.

Patricia P. | Overall Experience |
Grado:

The storage Facility was clean and well kept but the staff was rude and did not care that they had made a mistake and even after being told about it they did not correct it

troy c. | Overall Experience |
Grado:

I do not wish to comment.

GA W. | Reservación |
Grado:

PERSONELL, PRODUCT,SERVICE AND TOTAL EXPERIENCE WAS AND HAS ALWAYS BEEN TOP NOTCH.

DAVID E. | Overall Experience |
Grado:

This is a busy store! Very friendly folks!

Patricia P. | Reservación |
Grado:

great service

Wallie W. | Reservación |
Grado:

Fast, easy, service with a smile. Especially from the lady and gentlemen working at 400 Orchard Dr. Great People.

magaly r. | Reservación |
Grado:

Great service and easy process.

MONICA W. | Reservación |
Grado:

They really helped out alot.

Damian C. | Overall Experience |
Grado:

Its not that clean

SHANNON M. | Overall Experience |
Grado:

Tried several times to contact about closing contract via phone/email and never received contact. Had to go to corp support to resolve issue, staff not at all professional when i was at the facility.

KIM CRAIG F. | Overall Experience |
Grado:

Easy and convenient to access. Clean and secure. Requiring ONLY UHAUL (disk-type) locks is an unnecessary expense as I own several disk-type locks which would be just as secure. Pls review your rules.

Lynn R. | Overall Experience |
Grado:

The office staff was almost always rude and uninterested in helping. There appeared to be no follow through with requests made via telephone. My belongings were ruined because of a leak.

Darren G. | Overall Experience |
Grado:

I requested a total of 5 times for my storage unit to close out beginning in 5/5/18 until 5/21/18. I was sent threatening collections notices and trying to reach the manager was in possible.

MICHAEL M. | Overall Experience |
Grado:

In 3.5 Year’s, I’ve paid on time every month. When properly moved out, was told what to do. Done! However, I am still receiving all types of messages about the account. If needed cal 803-529-5625

Don L. | Overall Experience |
Grado:

I was very impressed, & even asked if they need someone part-time. I am a retired truck driver (42 yrs). Once we get settled in our new house, I will follow up on that. Don Lindler

Kyle R. | Overall Experience |
Grado:

Very clean facility and great customer services

No reviews have been submitted for this location.

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