Customer Reviews for U-Haul Moving & Storage of Verde Valley

697 reviews

1650 E Cherry St   Cottonwood, AZ 86326
(E Of Main St)

(928) 634-5180

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(928) 634-5180

1650 E Cherry St
Cottonwood, AZ 86326
(E Of Main St)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Haley Shepard  |  First Impressions 
Rating:
5.0

Had a great experience with this location. Friendly and extremely helpful staff there always. Would not hesitate to use them again in the future or recommend them to others.

Jean Harrison  |  Overall Experience 
Rating:
5.0

Everyone is also helpful, friendly, and professional!

Stephanie Young  |  Overall Experience 
Rating:
5.0

KJ and his team at U-haul Moving & Storage of Verde Valley were very accommodating to our moving needs, and helped us with ordering, delivery and departure of our U-haul U boxes every step of the way. KJ and everyone else we encountered were friendly and easy to work with. This U-Haul facility and the box truck we rented from them were clean and easy to use. We would recommend this facility to anyone with storage or moving needs. Thanks guys!

Adam Clump 
Rating:
5.0

Customer did not leave a comment.

BRADLEY DANGLER 
Rating:
5.0

They answer the phone and are friendly, helpful, knowledgeable and respectful. The 9 foot cargo van was comfy and easy to drive. I highly recommend.

Sally Stricker 
Rating:
5.0

The lady working was extremely friendly and helpful.

Joshua Rodriguez 
Rating:
5.0

Customer did not leave a comment.

Marty Darden 
Rating:
4.0

Customer did not leave a comment.

Richard Crayne 
Rating:
5.0

They we're amazing and the lady who helped us in the office was very knowledgeable and great!

Shiloh Tichi 
Rating:
5.0

A shout out to Sarah on site and Jennifer at Network. They were extremely helpful and friendly and made our move much easier. Thanks ladies!

BOYD HEIDENREICH 
Rating:
5.0

Great service

Tommy Stills 
Rating:
5.0

Customer did not leave a comment.

sharon catt  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eden Archer 
Rating:
5.0

The best customer service in all of Cottonwood. They definitely know how to treat their customers. I'd use them for anything!!

marilyn james 
Rating:
5.0

Customer did not leave a comment.

Richard Baranowski 
Rating:
5.0

Keep up the great work. Knowledgeable, kind, compassionate, dependable, thoughtful, and business savvy. Thanks Sara!

Dustin Posegate 
Rating:
5.0

Nothing. Great customer service at the location. Fast and easy!

Stacie Garcia 
Rating:
5.0

Always perfect Service!

Rock Svoboda 
Rating:
4.0

Customer did not leave a comment.

BRUCE MISAMORE 
Rating:
5.0

Customer did not leave a comment.

John Simonson 
Rating:
5.0

Customer did not leave a comment.

Louis Bartfai  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRADLEY DANGLER 
Rating:
1.0

Not helpful in any means. Very poor customer service. Will never rent from them again.

Rachelle Satterfield 
Rating:
5.0

Customer did not leave a comment.

LETRICA ROWE 
Rating:
5.0

KJ was knowable and friendly. Great to work with even at 7am. He was the first to inform me of the one way free rental storage unit too. Thank you!

Patricia Daniel 
Rating:
5.0

The ladies at UHaul in Cottonwood, AZ are 5h3 most friendly, give great customer service and were ever helpful to me at a time when my life was up in the air. They were very kind and professional.

Tina Sutfin  |  Overall Experience 
Rating:
5.0

I have no suggestion for improvement. Everything was just perfect.

Sakinah Nemati 
Rating:
5.0

Customer did not leave a comment.

William Verdery  |  Overall Experience 
Rating:
5.0

Great service!!

THEODORE WILLIAM JOHNSON  |  First Impressions 
Rating:
5.0

Great , friendly customer service . Will use this location for any of my future moving / storage needs . Of course also refer to friends that might need these services

Carsten Peter 
Rating:
5.0

Strongly recommend this location to several NPO.

MICHELE INGLIS ZAHNER 
Rating:
5.0

Customer did not leave a comment.

DAVID BEHRENS  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Mitchell Herndon  |  Overall Experience 
Rating:
5.0

Sarah provided excellent service and brightened my day with her upbeat attitude and humor.

Gregory Onstott 
Rating:
5.0

excellent personnel and customer service

Michelle DeClue 
Rating:
5.0

Tip: Plan your pickup/dropoff time away from school start/ end hours. Great location and handy 24hr access.

Kendall Merson 
Rating:
5.0

Customer did not leave a comment.

Wendell Hankins 
Rating:
5.0

Sarah was very helpful! I’d refer anyone to the Cottonwood AZ facility. Prompt and efficient!

Susan Van Norman 
Rating:
5.0

Exellent !!!!

DENNIS DIXON 
Rating:
5.0

Customer did not leave a comment.

Wayne Knowles 
Rating:
5.0

Customer did not leave a comment.

Tiffany Rippenhagen 
Rating:
5.0

Was perfect, 10/10

Beth Cooper 
Rating:
5.0

Customer did not leave a comment.

Socorro Jimenez  |  First Impressions 
Rating:
5.0

Sara is a rockstar!!

Rhonda PIGATI  |  First Impressions 
Rating:
5.0

I gotta tell ya. Miss Sara made the whole experience worth it. She was quick to help us get a truck and displayed incredible professionalism and kindness. Thank you Sara :)

LAYLA KUNKLE 
Rating:
5.0

👍

nick myers  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jessica Mavropoulos  |  Overall Experience 
Rating:
5.0

Great staff…friendly and helpful..!

Robert Kosslyn 
Rating:
5.0

It was quick and efficient, and the owner was friendly and helpful. I haven't seen my electronic receipt come through yet.

Gillian Hubble 
Rating:
5.0

Windshield had small spider crack in drivers side, and was a little smudgey. (Minor observations.) Sarah was excellent!

donald worfolk 
Rating:
3.0

Reserved a box truck for a certain time only to be called 10 minutes prior to pickup that a mistake was made and my reservation would be pushed back to a later time. In the end I got the truck later than I wanted but still finished up the move.

Jeffrey Howell 
Rating:
5.0

Customer did not leave a comment.

AMANDA IVERSON 
Rating:
5.0

Everyone there has been great to work with. I am currently renting 3 units and each time the process was very easy.

Stephanie Young  |  First Impressions 
Rating:
4.0

The only reason I didn’t give 5 stars, is that I moved from the facility on Oct 15th. I was told that I wouldn’t received a partial refund for the remainder of October. We left the unit clean and swept, and I know there’s a waiting list in Cottonwood. That U-Haul will be getting another’s rent for those remaining 2 weeks. That’s not really fair to charge rent when we’re not there.

Deirdrea Cummins  |  Overall Experience 
Rating:
5.0

2nd time renting from this location and they are fabulous! Great friendly customer service and their trucks are the best. They made everything easy and pleasant. I would definitely recommend them.

Carl Hunter 
Rating:
5.0

Super staff.

MICHELE INGLIS ZAHNER 
Rating:
5.0

Customer did not leave a comment.

BRADLEY DANGLER 
Rating:
5.0

Customer did not leave a comment.

JOEL CASTRO 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Kim 
Rating:
5.0

Customer did not leave a comment.

BRADLEY DANGLER 
Rating:
5.0

Excellent customer service and convenience. Thank you

JEFFREY BRION 
Rating:
1.0

Would not let me extend my rental another day but charged me a days worth extra for only extending it a few hours. I felt cheated and ripped off when you can rent it for 24 hours 19.99 but can't extend it any longer than that and when I dropped off the uhaul that was needed at a certain time they were quick to offer me a new one out of the 6 sitting there.

Keith Gray 
Rating:
5.0

I love the customer service attention, knowledgeable, kind, comprehensive, friendly

GLORIA MOLINA 
Rating:
5.0

Customer did not leave a comment.

Jeffrey M Kalb 
Rating:
5.0

Great service!

BRADLEY DANGLER 
Rating:
5.0

Great recommendations!

VIVIEN MANN 
Rating:
4.0

Customer did not leave a comment.

Barbara Blanton  |  Overall Experience 
Rating:
5.0

Very pleasant people, and quick to help out, super great quality service with a smile can’t beat that.

Daniana Alvarado  |  First Impressions 
Rating:
5.0

Quick and Efficient

Robert Viegas 
Rating:
5.0

Customer did not leave a comment.

Andrea Melchiorre  |  Overall Experience 
Rating:
5.0

Claudia And Ray Are Par Excellence In Giving And Extending Service To The Customer! Both Their Energy Made Us Want To Go To The Location When They Are On Shift! Claudia And Ray Definitely Are Creating An Image For UHAUL That Is Absolutely Needed Now A Days With Any Business! They Both Connect To The Customer In A Very Authentic Manner! Thank You❤️❤️❤️

Scott petersen 
Rating:
5.0

Customer did not leave a comment.

Michael Cain 
Rating:
5.0

The staff was very helpful and friendly.

sid haskin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRADLEY DANGLER 
Rating:
5.0

Customer did not leave a comment.

Bradley Hansen 
Rating:
5.0

Customer did not leave a comment.

MIKE SANDOVAL  |  Overall Experience 
Rating:
3.0

Milage rate was too high.

Roger Redenbaugh 
Rating:
5.0

Excellent management and top notch service.

Pasquale Neri 
Rating:
5.0

Great friendly service! Thank you.

Brian Hornbeck 
Rating:
5.0

Friendly helpful clean units!

Rick VanWyhe  |  Overall Experience 
Rating:
5.0

There service was excellent. The representative was super nice, courteous and helpful!

Brian Hornbeck 
Rating:
5.0

Customer did not leave a comment.

Sarah Knapp  |  First Impressions 
Rating:
4.0

The truck was dirty, especially the windows. I was told I would get a receipt via email in a few minutes, 1 day later and still no receipt.

Brian Hornbeck 
Rating:
5.0

The staff at this location is excellent all of the time!

Rachel Collins 
Rating:
4.0

Customer did not leave a comment.

CHRISTOPHER RENDELL 
Rating:
5.0

The ladies that work at the U Haul storage facility were always very helpful and knowledgeable to me. I never had any problems accessing the storage facility. It was convenient and close by.

Jane Defoe   |  Overall Experience 
Rating:
4.0

I was freaking out and then started crying and she was very nice and heard what l had to say and just was a very pleasant person

Robin Watson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Tracy McCabe  |  Overall Experience 
Rating:
5.0

Ladies are very professional and kind!

Amado Marron 
Rating:
5.0

Customer did not leave a comment.

Kelli Walker 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Kalb 
Rating:
5.0

Fabulous operation. Fantastic manager.

MICHELE INGLIS ZAHNER 
Rating:
5.0

Customer did not leave a comment.

Reinhold Schmitz 
Rating:
5.0

Very friendly and Respectful i feel very welcome there

Tim claybon  |  First Impressions 
Rating:
5.0

Nothing

Judy Harris 
Rating:
5.0

Customer did not leave a comment.

robert boyle 
Rating:
5.0

Customer did not leave a comment.

DEVON BELANGER 
Rating:
5.0

Customer did not leave a comment.

Erica Gratton 
Rating:
5.0

Very kind ladies work there.

SHANE LANDERS  |  Online Move In 
Rating:
5.0

They were fantastic! All the women who work there are great, very friendly and welcoming. If I ever have storage needs in the valley again it will definitely be with you folks. Thanks for being kind and safe and clean!

Rebecca Miller  |  Overall Experience 
Rating:
2.0

I had to pick up the vehicle before the location opened. The cargo van was absolutely disgusting, and parked in between to clean vans. The windshield was so covered in bugs that I literally could not see to drive. I had to stop at a gas station nearby and try for 15 minutes to scrape the bugs off the vehicle, and it was not successful. There were bugs on the side mirrors and the vehicle was essentially dangerous to drive due to lack of visibility. The brakes were squeaking which is not reassuring on 6% descent Hills, the vehicle over revved when driven in manual. The vehicle clearly needed a good detail and a full service before it can safely be rented out to a customer. I had to pay $200 to drive this liability. I informed the employee when I came back and she simply said she would make a note about it. My 15 minute stop at the gas station was unexpected and made me late for every single scheduled appointment that day. Very stressful and unacceptable experience

DEVON BELANGER 
Rating:
5.0

No complaints. Very friendly.

Charla Stevens 
Rating:
4.0

Very impressed with the staff member who assisted on the day of the rental. She was fast and efficient.

Laura Bambusch 
Rating:
5.0

I really love dealing with the Store Manager, Casey. She never disappoints, is pleasant, and her Customer Service is ALWAYS top-shelf.

Doncy Falvey 
Rating:
5.0

Customer did not leave a comment.

Rosalie Mohar-Marty 
Rating:
4.0

Customer did not leave a comment.

Jamie Banks 
Rating:
5.0

Customer did not leave a comment.

ken ayers  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shiloh Tichi 
Rating:
5.0

Customer did not leave a comment.

Patrick Jones  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brittany Palmer  |  Overall Experience 
Rating:
5.0

The manager was so helpful and courteous

Noel Leonard 
Rating:
5.0

Nothing! Your company has always been above and beyond each time I rent from you. Thank you for everything!

Rock Svoboda 
Rating:
2.0

The girl working there was super! Friendly and helpful.

DEVON BELANGER 
Rating:
5.0

Customer did not leave a comment.

Christopher Ford 
Rating:
4.0

Customer did not leave a comment.

BARBARA WHITT 
Rating:
5.0

Nothing at all

Tom Sporrer 
Rating:
5.0

Customer did not leave a comment.

Marty Darden 
Rating:
3.0

It would have been nice if they told us that when returning the vehicle we needed to take a pic of everything while still at the location. I took a photo of the gas a mileage than took off logged on trying to up load the pic. We were ready 30 miles away and had to turn back just to upload the photo.

Monica Bustamante 
Rating:
5.0

There was NOTHING about this visit that needed improvement. The Manager at this location, Casey, is nothing short of a U-Haul Goddess. VERY pleasant and professional to work with. She is a keeper, for sure.

Doncy Falvey 
Rating:
5.0

I only wish the gas tanks would already be totally full, as it would be so much easier to fill back up just by waiting to hear that full-click sound.

Doncy Falvey 
Rating:
5.0

Customer did not leave a comment.

Tom Sporrer 
Rating:
4.0

It would be so nice to have full tanks of gas to start off with.

Doncy Falvey 
Rating:
5.0

Sara is dedicated, friendly and professional . Casey is awesome. Both are very knowledgeable and helpful. Great equipment.

MICHELE INGLIS ZAHNER 
Rating:
5.0

We love renting from this location! Everyone who works there is friendly and bends over backwards to help. We Rent often for our business and will always use this location. Thank you for the excellent service

Amy Mills 
Rating:
5.0

Customer did not leave a comment.

Roxanne Mitchell 
Rating:
5.0

Sarah cares about her role. 👍🏼

Daniel Doria 
Rating:
5.0

Customer did not leave a comment.

Michael Unruh  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jessica Mavropoulos  |  First Impressions 
Rating:
5.0

The attendant was great. She felt so bad that the van we rented was still out with the prior customer. She upgraded us to a larger truck with actually worked at better for the same price, except for the gas increase. She was a great asset to your company.

Margaret Bevan 
Rating:
3.0

Customer did not leave a comment.

Steven Keiffer 
Rating:
4.0

Customer did not leave a comment.

roger sill 
Rating:
5.0

Customer did not leave a comment.

Margaret Napier  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patrick Collins 
Rating:
5.0

Customer did not leave a comment.

Richard Champney 
Rating:
5.0

Claudia was very helpful

kelly farlow  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gregory Bernstein  |  First Impressions 
Rating:
5.0

Es muy buena la atención que brindan al igual que las instalaciones

Alfonso Romero  |  Overall Experience 
Rating:
5.0

Great place! The staff ; professional, knowledgeable, and super friendly! Will recommend this facility to friends and strangers alike. The 24 hr access was a great option to those who may need it. We did! Thanks for everything. It was overall a good experience and helpful to our lives. Blessings!! ~~sea~~~

chelsea Johnson  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Christine Latham  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Joseph Guarino  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vivian Ingole  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Samantha Welt  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Denise serrano  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Greg Berthume  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Diane Lavin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Madonia  |  First Impressions 
Rating:
5.0

Great ,friendly staff !

Rick Romero  |  Overall Experience 
Rating:
3.0

I was there with my stuff in storage for 7 years. I think I visited the site only a couple times during those years. Everything was there that I’d put in when I took it out. The rent went up 3 times (I believe) during those years. I didn’t feel that was warranted but then everything went up a lot except my SS. I do have a major objection, I had paid another month about 6 days or so before I moved out. Anywhere else would have pro rated that for me, especially after that many years. Y’all just took the whole month. I’m not a happy camper about that at all. Just due to that I would not recommend y’all. Sandra McDaniel 2577 W Greenway Rd Phoenix,Az 85023

Sandra McDaniel  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Unruh  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Greg Berthume  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Michael Altmirano  |  First Impressions 
Rating:
5.0

Very nice and helpful staff

Terrie Lazarus  |  Overall Experience 
Rating:
4.0

The staff was excellent

Clementine Cortez  |  Overall Experience 
Rating:
5.0

The staff was friendly. They made sure if something wasn't exactly right they would do their best to make it that way.

Pamela Franklin  |  First Impressions 
Rating:
4.0

Sarah was amazing- so helpful. Thank you!

Lori Freed  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Annette Kearl  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cheryl Thompson  |  Overall Experience 
Rating:
4.0

Very professional, and courtesy

Donald Dishneau  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jordan Bowers  |  Overall Experience 
Rating:
4.0

It's convenient and easy for us to use

Donald Dishneau  |  First Impressions 
Rating:
5.0

The folks working here were exceptionally helpful and friendly.They made it easy to do business there.

Geneva Saint-Amour  |  Overall Experience 
Rating:
5.0

Very very accommodating. Pleasant and helpful. Their rates are well priced.

louanna klapp  |  Overall Experience 
Rating:
5.0

Helpful staff and ownership. Clean storage and facility.

Richard Jones  |  First Impressions 
Rating:
5.0

It was overall a great experience and I would recommend this U-Haul to all of my friends

George brewer   |  Overall Experience 
Rating:
4.0

I'm thankful I was able to secure the unit as it was the last available one. That said, I was less than thrilled having to pay monthly insurance. Finally, the checkout office personnel was extremely helpful and professional!

REVA BROWN  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Joseph Mohiuddin  |  First Impressions 
Rating:
4.0

People were super friendly and helpful. Unit was clean. Easy to get to. I have never rented before and they showed me all I needed to know.

Geneva Saint-Amour  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Leah Wilcock  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nathan Amick  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BEVERLY DOYLE  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Frank Nevarez  |  Overall Experience 
Rating:
5.0

These people were so very accommodating and helpful in a stressful move. We really appreciated the above average service and how they went far beyond what was expected. Cannot say enough about the customer service. Thank you!

Renee Oglesbee  |  First Impressions 
Rating:
5.0

Stacey & Victoria are awesome! Helpful, professional and expeditious! They're the BEST!!😇

Robecca Anaele  |  First Impressions 
Rating:
3.0

Getting the second key at the office and returning it is annoying

satch gonzales  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Carol walls  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RANDY STOOPS  |  Overall Experience 
Rating:
5.0

Excellent customer service.

RANDY STOOPS  |  First Impressions 
Rating:
4.0

The last question would I recommend is a yes and a no. It was quite expensive but the employees were phenomenal!

savannah morris  |  Overall Experience 
Rating:
4.0

Only a couple negative comments. 1. A need for too many contacts. 2. Gravel drives. 3. Having to stop by office to get a key to your lock is strange. Ha

Hazel Jones   |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER KLEIN  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Carrie Nieman  |  Overall Experience 
Rating:
4.0

I would use this facility again if I needed too.

DAVID SCHULTZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eric Whipple  |  First Impressions 
Rating:
5.0

Good positive people... I have always get free boxes at this location.. God bless!!

MARTIN MORENO  |  First Impressions 
Rating:
4.0

Customer service staff was very polite and helpful in person and over the phone. The person who assisted me on the phone was Victoria at this facility in Cottonwood, AZ.

ROBIN L HOTCHKISS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

FIONA PACE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donna Holsclaw  |  Overall Experience 
Rating:
5.0

They are so nice at both Uhaul places in Cottonwood. This one had limited hours where the other one had access 24/7 but both are very clean and the people are very nice.

donna gleine  |  Overall Experience 
Rating:
5.0

Victoria is an accomplished, professional young woman. She is highly responsible, mature, and ready to help in any way. She has been a pleasure to have as my storage manager.

Alice Dubroff  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Tobler  |  First Impressions 
Rating:
4.0

We didn't care for the additional lock you put on our unit. That should only happen if someone is in arrears with their payment.

Eric Lynn  |  Overall Experience 
Rating:
5.0

We used storage to hold my deceased moms things until I was ready to look, purge and donate items. Staff always friendly, helpful and patient during these difficult times. Thank you!

Cheryl Heimer  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Corrisa Jones  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donna Holsclaw  |  First Impressions 
Rating:
5.0

Victoria was very helpful;

kevin walsh  |  First Impressions 
Rating:
5.0

Very happy with my storage experience.

Denise serrano  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alfred Francisco  |  First Impressions 
Rating:
5.0

Staff is friendly, knowledgeable, and on top of their game!

Jared Cheney  |  First Impressions 
Rating:
5.0

I’m very grateful for that service and I have an easy access to my storage on the end of a row. Well it was several years since I was there and I do not remember if there was a light to have it be well lit. I was always there during the day and it was always well lit because of that !!!

JEANNIE FITZSIMMONS  |  Overall Experience 
Rating:
5.0

This uhaul is amazing.... the staff are phenomenal, friendly and very helpful and I would recommend them 100%. Feel very blessed and lucky to have them here. Thank you.

FIONA PACE  |  First Impressions 
Rating:
5.0

Although we were not long term unit renters, our experience was very very good. We like the security measures and the units were clean and dry. The staff was very friendly and helpful. Location was great and access was easy. Would definitely recommend this facility to anyone.

Thomas Hajdu  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Arthur Diaz  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Frank Nevarez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lawrence Eastridge  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

GINA GREGORY  |  First Impressions 
Rating:
5.0

The staff was able to find me a storage shed when almost every other storage facility in town was completely filled. I would recommend this facility to anyone with storage needs.

Tobias Hutchens  |  First Impressions 
Rating:
5.0

The staff at this location were amazing! Highly recommended.

Janine Wheelwright  |  Overall Experience 
Rating:
4.0

Great staff and convenient location.

Deborah Etgen  |  Overall Experience 
Rating:
5.0

The manager Victoria was always wonder in every way. The property, and myb2 storage units were in perfect condition. I would 1,000% recommend this location!!!

Joy Moore  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anna McGurk  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Francis brehm  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHELLE SPAULDING  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

louanna klapp  |  First Impressions 
Rating:
5.0

Awesome

Oscar Ontiveros  |  Overall Experience 
Rating:
5.0

Very helpful and friendly staff.

SUSAN SCOTT  |  Overall Experience 
Rating:
5.0

Lovely group. Friendly, helpful and clean.

SUSAN SCOTT  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SANDRA HENSLEY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christina Carroll  |  Overall Experience 
Rating:
5.0

They were so amazing and helpful and understanding. I could not have been happier with all of the help that they were able to provide.

Machelle Schanely  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ENRIQUE CID-GALVAN  |  Online Move In 
Rating:
5.0

Thank you for everything. You guys are the best

Jody Amick  |  Overall Experience 
Rating:
4.0

Employee on duty kept hanging out with a customer in the customer’s storage unit

Corrisa Jones  |  First Impressions 
Rating:
5.0

My wife and I just needed the storage unit for a month and it worked just right. The personnel at Cottonwood Uhaul were always friendly and very helpful. We had a good experience with this storage facility.

Brian Tabeling  |  Overall Experience 
Rating:
5.0

All 3 of the staff I dealt with were terrific! Marian Kolb

marian kolb  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Maki Ben Avari  |  Overall Experience 
Rating:
5.0

Great customer service!

Forest Bowman  |  Overall Experience 
Rating:
5.0

Victoria is a wonderful person as well as all the other staff members. Great environment - super helpful.

Nancy Bradley  |  Overall Experience 
Rating:
4.0

I would give the staff five stars, except no one there knew how to detach the tow dolly from the truck. Otherwise, great service!

Sharon Sterling  |  First Impressions 
Rating:
5.0

Staff was very helpful and friendly!

Pam Wood  |  Overall Experience 
Rating:
5.0

Sandi and Tyler helped me check in right away and were able to upgrade my unit size. Tyler even helped me move my 2 heavier furniture pieces that I couldn't get myself. Thank you so much!

Nadine Mann  |  First Impressions 
Rating:
5.0

Thank you!!!

Jodi Elliott  |  Overall Experience 
Rating:
2.0

We have had many storage lockers and they all would pro rate you if you checked out early very disappointed in your service in that regard.

Becky & Gordon Moline  |  Overall Experience 
Rating:
2.0

Price for storage shed was raised one month after I began renting, didn't really seem worth the cost of $100.00 per month. No partial refund for moving my things out before the end of the month.

Tobias Hutchens Bradi Rhodes  |  Overall Experience 
Rating:
5.0

They do a great job there . I will use them again if I ever need a storage .

Todd Lincoln  |  Overall Experience 
Rating:
5.0

Nice place to do business with.

Todd Lincoln  |  First Impressions 
Rating:
5.0

The manager Sandy was awesome and had the best customer service. And the other employees were awesome to.

Nathan & Jena Amick  |  Overall Experience 
Rating:
5.0

Friendly staff, nice clean and secure facility. Would recommend to others!

Tobias Hutchens Bradi Rhodes  |  First Impressions 
Rating:
5.0

Very Friendly. Was clean.

CAROLE ROBINSON  |  Overall Experience 
Rating:
5.0

Springfield Missouri to cottonwood Arizona. From beginning to end you all made a stressful time simple and easy.

Patricia Garland Lisa Griel  |  Overall Experience 
Rating:
5.0

Very accommodating and courteous.

Janette & Daryl Cason  |  Overall Experience 
Rating:
3.0

,,,,,

Gayle Johnston  |  Overall Experience 
Rating:
4.0

They had everything that I needed for my move . plastic ,locks,they have it all

George Lay  |  Overall Experience 
Rating:
5.0

Nicole & Sandi were both absolutely lovely to work with. Keep it up!!!

Karen Broman James Montanez  |  Overall Experience 
Rating:
4.0

Very Friendly staff.

Howard & Naomi Rosenberg  |  Reservation 
Rating:
2.0

My unit was filthy!! So much dust blew into my unit it was amazing. Everything was covered in dust. I complained to the person at the desk and they couldn't care less. I also saved $25/m by leaving.

Jeffrey Klisiewicz  |  Overall Experience 
Rating:
5.0

Sandi was wonderful to work with. Very friendly & efficient service at move-in. Unit was clean & secure.

Karen Broman  |  Reservation 
Rating:
5.0

Excellences all the way through, from facilities to staff!

Nelson Caraballo  |  Overall Experience 
Rating:
4.0

We were very pleased that Uhall was willing to help us out after our place fell through. Thanks

Daniel & Mira Curtis  |  Overall Experience 
Rating:
5.0

Sandi was superb in helping me get the move-out done, so kind and patient, too, U-Haul is lucky to have her. Have a great summer!

Jacqueline or Leena Ades  |  Overall Experience 
Rating:
5.0

The staff is friendly, courteous, and professional.

Julie Larsen Rick Barley  |  Overall Experience 
Rating:
5.0

I really appreciated the service I had received at U-Haul, the Managment was very polite and helpful. Thank you for being there for your community...

Jim Fenwick  |  Overall Experience 
No reviews have been submitted for this location.

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