Customer Reviews for U-Haul Moving & Storage of Superior

2,284 reviews

3015 Tower Ave   Superior, WI 54880
(On Tower Between 28th and 31st St, Across from Benna Ford)

(715) 392-2903

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(715) 392-2903

3015 Tower Ave
Superior, WI 54880
(On Tower Between 28th and 31st St, Across from Benna Ford)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
Adaptive reuse location

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

MARK BOOTH 
Rating:
5.0

Customer did not leave a comment.

Daniel Khalar  |  Overall Experience 
Rating:
5.0

The truck was really dirty. It was not swept out. There was also garbage behind the seats

Jacob Mabie 
Rating:
5.0

Customer did not leave a comment.

Marcus Fitzgerald  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

CHAD JONES 
Rating:
4.0

Customer did not leave a comment.

Paul Urbaniak 
Rating:
5.0

Megan and Brennan have been wonderful in navigating a difficult situation. Can't say enough great things about them!

karistal ohara  |  First Impressions 
Rating:
5.0

Great customer service!

Fred Nelson 
Rating:
4.0

Customer did not leave a comment.

timothy rosin 
Rating:
5.0

Customer did not leave a comment.

Benella Jarvi  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

todd Feldick 
Rating:
2.0

I was given a trailer to take 1600 miles with bad tires. I was lightly loaded and limited speed to 55 mph. I had a blowout in a bad place in heavy rush hour traffic and felt in danger.

Larry Plummer 
Rating:
5.0

Customer service was exceptional.

Sheri Stuckslager 
Rating:
5.0

Was able to rent a car trailer for 2hours and bring it back. No issues.

Billie Suomala 
Rating:
5.0

Nothing - it was the right service in the right place. Thank you.

Kathleen Wakaruk 
Rating:
5.0

Employees were amazing and very helpful and accommodating!!

Lisa Chadderdon 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA SCHULTZ 
Rating:
5.0

Blake and Megan greeted me..everything explained…van ready to go.Dropoff was equally simple! Great work Superior U Haul

Nancy Hall 
Rating:
5.0

Customer did not leave a comment.

Debra Brims 
Rating:
5.0

Customer did not leave a comment.

SHERYL LEHTO  |  Overall Experience 
Rating:
5.0

perfect transaction very reasonably prices. Staff was friendly.

Beth Jennings 
Rating:
5.0

Customer did not leave a comment.

Michael Malone 
Rating:
5.0

Customer did not leave a comment.

Kreshana Kelley 
Rating:
5.0

The people there are awesome

Caleb Happy 
Rating:
5.0

Customer did not leave a comment.

Rodney Nelson 
Rating:
4.0

Customer did not leave a comment.

Erik Nelson 
Rating:
4.0

Customer did not leave a comment.

Erik Nelson 
Rating:
4.0

Customer did not leave a comment.

Jerry Choate 
Rating:
5.0

Customer did not leave a comment.

John Strongitharm 
Rating:
5.0

Quick, friendly and not a horrible price.

BART KLINZING 
Rating:
5.0

I'm very pleased,staff is polite and prompt Thank you for your service

SCOTT DOW 
Rating:
5.0

The one month free storage after a one way move across country was extremely beneficial for our move .

Andre Drinkwine  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ryan Jost 
Rating:
5.0

Customer did not leave a comment.

KERRY HANLON 
Rating:
5.0

Customer did not leave a comment.

Scott Gaitan 
Rating:
5.0

Customer did not leave a comment.

Jonathan Backstrom 
Rating:
3.0

Customer did not leave a comment.

Ray Miller 
Rating:
3.0

The place smells strongly of pesticides and rodent repellent. What was stored all needed to have the smell washed out.

Brian Allen  |  Overall Experience 
Rating:
5.0

Went super smooth!! The gal I dealt with super professional And a great personality. Glad to be here

Jeralynn Sobczak  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James Berka 
Rating:
3.0

Think about the customer before your profits.

Pat Burke 
Rating:
5.0

Customer did not leave a comment.

ViAnn Rask 
Rating:
5.0

Customer did not leave a comment.

Jennifer Zubiate  |  Online Move In 
Rating:
5.0

Great and very friendly staff

Jeffrey Olson 
Rating:
5.0

Customer did not leave a comment.

Amanda Akervik  |  Online Move In 
Rating:
5.0

Nothing that I know of.

Lorretta Bauerfeld 
Rating:
5.0

Customer did not leave a comment.

Andre Drinkwine  |  First Impressions 
Rating:
2.0

Make certain lights on your trailer work

Johanna Kirk 
Rating:
4.0

Customer did not leave a comment.

Melissa Olson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kelly Bosiacki  |  First Impressions 
Rating:
4.0

The ignition switch of this truck at times wouldn’t allow me to turn the key to the off position and remove the key. Also witnessed by the rep at the Hardware Store in Sparta.

Jerry Choate 
Rating:
1.0

They over charge you to get them a truck they want at their location when they can't even provide it at the pickup location you requested

Jaryd Erkkila 
Rating:
5.0

Customer did not leave a comment.

ERIC SKOGLUND  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Virgil Baross 
Rating:
1.0

Was charged for another day when i told the gentleman it would be a few hours after noon when we brought it back he said thats fine didnt bother to tell me it would charge me for another day if i brought it back past noon had he would have said that i would have been quicker packing and got up earlier but no and now they keep trying to charge me for that extra day had he would told me id gladly would have payed but no the gentleman didn't say a word about it be another day fee so .... Uhaul you can eat that loss

Brittney Francis 
Rating:
5.0

I found the U-Haul personnel who assisted my request to rent a cargo van were friendly and provided the necessary information for the rental.

Ivan Wishkeno 
Rating:
5.0

The only thing you can do to improve is to give everything away for free

David Carlson 
Rating:
5.0

Not one thing. Everything was smooth and easy.

Lester Heffner 
Rating:
5.0

Customer did not leave a comment.

Laurie Larson 
Rating:
5.0

Customer did not leave a comment.

christen downey 
Rating:
4.0

good service

Dennis Larochelle 
Rating:
5.0

The staff was helpful and amazingly friendly.

Luke Norlund  |  First Impressions 
Rating:
4.0

BUT - just as I’m leaving my departure location, some unknown staffer or 3rd party changes my drop off location to a site 12 miles away. I was devastated. I had to change all my plans, my crew, etc. I’m still stunned that an organization as good as U Haul would permit such irresponsible behavior.

David Hozza 
Rating:
5.0

Nothing, it was fast and efficient.

Denise Selden 
Rating:
5.0

Customer did not leave a comment.

Dylan Ryan 
Rating:
5.0

Customer did not leave a comment.

Eric King 
Rating:
5.0

Customer did not leave a comment.

Michelle LeBeau 
Rating:
5.0

Customer did not leave a comment.

Thomas Murphy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

john Lundell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JIM SPENNINGSBY 
Rating:
5.0

Very easy, customer friendly process.

john ludvigsen 
Rating:
5.0

Customer did not leave a comment.

Marvin Gabrielson 
Rating:
5.0

Customer did not leave a comment.

Martha Little 
Rating:
4.0

Customer did not leave a comment.

Michelle Taft  |  Online Move In 
Rating:
5.0

Normally we have really great service but tonight the guy that was working was extremely rude!

Michelle Taft 
Rating:
5.0

Customer did not leave a comment.

Susan Roberts  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kim Josephson 
Rating:
5.0

Customer did not leave a comment.

Rick Mallow 
Rating:
5.0

Megan , the manager of the SUPERIOR,WI U-HAUL has done a wonderful job handling any problems or questions that I have had. she deserves a 5 star rating for excellence!!!! Sincerly, patricia udovich.

Patrica Udovich  |  First Impressions 
Rating:
5.0

A great and very helpful staff. I appreciate how much the staff gave me information and support in my move, a very stressful time for me that they made easier with their assistance and personable attitude.

Jessie Piper 
Rating:
5.0

Very easy and great customer service

Randy Moberg 
Rating:
3.0

Customer did not leave a comment.

GARY DUDA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel Buehrer  |  Overall Experience 
Rating:
5.0

THANK you for your excellent service and facility .

Marie Zelina  |  Overall Experience 
Rating:
5.0

Great service overall

Jacob LaPlante 
Rating:
5.0

Fast and friendly. Good communication

Shawn Penney 
Rating:
5.0

Great people to work with. It was fast and easy . Very clean.

NAHEED TOHKEY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Naheed Tohkey 
Rating:
5.0

Loved the patience of your employees at this location. Flexibility and excellent customer service

Julie Paulley 
Rating:
5.0

My only negative is the uhaul trucks parked in the loading bay. The two spots left are always in use when I’ve been there. And it’d be nice to have a key card instead of the code deal

Rich Staupe  |  First Impressions 
Rating:
2.0

The u Haul truck I rented radio stopped working after 2 days of renting then the battery died 3x I was unable to drive the truck for a day and a half and had to pay someone to take me to work even though I was suppose to be relying on the truck. I still had to pay for that day and wait an hour each time to jump the truck. I would recommend this location because they were understanding. I am not happy with the trucks condition and the headache and money lost just so I could drive a truck I was paying for.

Brooke Fieldson 
Rating:
4.0

Customer did not leave a comment.

Chuck Shaul 
Rating:
5.0

Customer did not leave a comment.

SCOTT CARROLL 
Rating:
5.0

Customer did not leave a comment.

Downal Turner 
Rating:
4.0

excellent service

BRAD MYERS 
Rating:
5.0

very nice and respectful staff from the beginning to the last day I cleaned my storage room and thanks to the warm friendly environment.

Daniel Kayler  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Briley King 
Rating:
4.0

Have Megan train all employees to mirror her excellence. Her attention to detail and customer satisfaction was truly superior. Due to changing closing dates on the house we had to reschedule the uhaul a couple times and Megan made the changes seem simple. Other employees left us holding tanks of propane without even questioning if we needed assistance. Megan is definitely top notch and enjoys her job.

Rita Dahl 
Rating:
1.0

I was emailed a notice to have my car at the installation location at 7:30 am and that they would call me when it is done. I showed up the afternoon before the appointment to drop off my car and was told that the emailed notice was not an appointment. Several calls and emails, AND THREE WEEKS LATER, later I finally got the hitch installed. The installer himself did a very good install and appears to be very competent, but the rest of the staff was like dealing with a bunch of incompetent, possibly lying, monkeys. If I could rate their performance below poor I would. Do Not use this location.

Grant Odeguard 
Rating:
5.0

Customer did not leave a comment.

Carol Kline 
Rating:
4.0

Customer did not leave a comment.

David Regner 
Rating:
5.0

Very professional staff. The trailer pulled great. Thank you.

John Hilliard 
Rating:
1.0

I originally set up my rental at another location. Two days prior it was moved to another location which was farther away. I was told would be credited some free miles due to this change. When I picked up this rental I informed the customer rep of this and was told would adjust when truck was brought back. Brought it back and had same customers rep and again told him on this and said he would adjust and see it in my invoice. Got my invoice and saw No adjustment. Terrible customer service!!! Will share my views on numerous sites. Absolutely terrible!!!!!

Scott Wollack 
Rating:
4.0

Customer did not leave a comment.

Richard Aspling 
Rating:
5.0

Customer did not leave a comment.

James Schneider 
Rating:
4.0

I personally didn't pick up the shipment in Wisconsin, the Ubox was shipped to my ex from Alaska to this location. I was double charged for the shipping however the folks there in Wisconsin helped to remedy the overcharge and I had my credit the next morning. Staff was friendly and helpful on the phone. Dave

David Borg 
Rating:
5.0

Very polite person working, very easy to check out, I will come back to this physical location. I will never rely on your app or your online access--Your App is the worst app I have ever downloaded into my phone. I actually just deleted it off my phone now so that I don't have to see it and get pissed any more about my experience with your company.

Stuart Matthaias 
Rating:
5.0

Did a great job

Tom Smith 
Rating:
5.0

My experience was A+, Representative was helpful and fast.

Lonnie howard 
Rating:
3.0

Customer did not leave a comment.

Jonas Sova 
Rating:
5.0

Customer did not leave a comment.

Kim Olson  |  Online Move In 
Rating:
5.0

Great service. Wonderful low price. Good Experience. Thank you.

Lenard Schiller 
Rating:
5.0

Exceptional. Everything is heavy duty professional grade. Everything works. Moving is hard, but storage doesn't have to be. U-Haul has it down to a perfect science.

Frank Koshere  |  Online Move In 
Rating:
5.0

I have got to tell you, I was in need of renting a uHaul and the various items to facilitate an easy move. This could not have been a more simple process. Everyone was capable and explained every detail and provided options without overwhelming me. The Superior, Wisconsin U-Haul store is filled with capable moving/storage professionals, who listened, and provided relevant information in a Kind, Friendly, Respectful, Professional manner. Know that I know the various products that can be rented, I anticipate to be a customer for life. GREAT- GREAT EXPERIENCE. From Reservation to pick up/return and everything in-between. Oh, and I used the buisness card for locating local movers KA Movers were fantastic and professional. Great experience all around.

Denise Latscher 
Rating:
5.0

Absolutely smooth process from start to finish! Excellent customer service from Everyone in store, on phone and down to Ashley who delivered my u box! Wonderful and I would highly recommend for anyone moving!!! Thank you!!

Krista Smith 
Rating:
5.0

As a returning customer, the process was very easy. Megan took care of the transaction quickly and efficiently.

steve germond 
Rating:
5.0

The staff who work at this location are so friendly and efficient. I’ve been stressing about moving for a couple months and I’m surprised how easy it’s been with all the different products and services available.

brice guse 
Rating:
4.0

A little more inspection on returned equipment as I had a fender fall off on my route to home.

Roger Skaja 
Rating:
5.0

Customer did not leave a comment.

EARL TEKIPPE 
Rating:
5.0

Customer did not leave a comment.

ERIC GUEHNA 
Rating:
5.0

Very helpful and professional staff!!

Scott Wollack 
Rating:
5.0

It was a quick in, drop-off and I was out in less than 10 minutes

Harry Suleski 
Rating:
4.0

Customer did not leave a comment.

Jacob Drake 
Rating:
5.0

Customer did not leave a comment.

Debra Boulanger 
Rating:
4.0

The return app is really buggy, had to just go on the web to return and was so much faster and easier

RYAN ROWE 
Rating:
5.0

I made reservation days in advance, would be nice if the van was parked closer to the key box / building. I used the mobile app. / after hours to check out the vehicle. One of the steps was to locate vehicle prior to retrieving the keys from the keybox. My vehicle was on the opposite side of the building / parking lot. had to walk across the lot, locate the van, walk back to the keybox to get the key, then walk across the lot to get van.

Phil Chapman 
Rating:
5.0

Customer did not leave a comment.

Alyce Masterson  |  Overall Experience 
Rating:
4.0

clerk said truck had 3/8 tank fuel and to return with 3/8 or id be charged $8 a gal but the truck barely had 1/4 tank, need to verify fuel level or require full tank out and on return

lon wigren 
Rating:
4.0

Power wash rentals when they get returned.

Keith Martin 
Rating:
5.0

I honestly appreciate the manager Meagan she is always so helpful, professional and pleasant and I knew I could count on Megan if I had questions. Blake was also helpful and pleasant. Thank You and if I ever need storage again I would choose U-Haul.

Rosemary Rose  |  Overall Experience 
Rating:
5.0

Meghan is great! She is professional and friendly.

Brenda Johnson  |  Overall Experience 
Rating:
5.0

I've had to use it for 2 yrs and the staff was always friendly and helpful and I knew my stuff was safe. I would definitely recommend and would use again if the need arises. I just wish there were more like it

Colleen Blomquist  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ryan Barnard  |  Overall Experience 
Rating:
5.0

The U-Haul facility in Superior, WI, was so fantastic there are not enough positive things I can say about them. A perfect location to store our daughter's college stuff for the summer. All the staff we dealt with were friendly and helpful. If a need arises again in the future, we will definitely use this location again.

Alan Wolf  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Caitlin Hoh  |  Overall Experience 
Rating:
4.0

A zip tie was left on my lock latch. Thankfully I had scissors in my car but it would have been nice for that to have been taken off or warned to bring soemthing to cut with. My storage unit was lovely and clean. However the hallways definitely need a mopping ;).

Lynsi Passeri  |  Online Move In 
Rating:
4.0

Thank you for your service ;)

KELLY GARZA   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kimberly Zezulka  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Charles Bender  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

tina breimon  |  Overall Experience 
Rating:
4.0

Recent Customer Support far superior to when we first rented our unit 3 years ago.

karl vonrabenau  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Erik Prescott  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GAGE MORAVITZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carey seehus  |  Overall Experience 
Rating:
2.0

Well I paid for my locker and a lock but I didn’t receive the lock that I paid for but a cheaper one and was told to come back and get the one I purchased in 3 days and I had to argue with them about getting the lock I paid for with my receipt and still didn’t get what I paid for and was also told that they wouldn’t put my locker up for auction as I had talked to Megan as I had lost my job and was paying what I could on it until I got mail stating I was really behind with my payment so I’m not sure if my small payments were even being applied to my account I have talked to the staff about this issue and seemed as if they didn’t care or had an excuse as to why my in store cash payments weren’t applied to my account needless to say my locker went up for auction and I lost my items and I don’t agree with the staff there being able to go through the lockers before it’s actioned off for slim to nothing when you can offer the owner a discount or a payment plan to pay it without it getting sold for $10 and I don’t agree you take less then what’s owed on the unit I will not be using uhaul storage or tell anyone anything good about uhaul storage sorry but not sorry

Melissa Kylen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kelli Briggs  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Walter Kaufman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Danyel Berka  |  First Impressions 
Rating:
4.0

I love using U-Haul for all my storage and moving needs. From renting the trailer this week to move my stuff to ending my use, the staff was fabulous!! I will recommend U-Haul of Superior to everyone.

CLAUDIA WOLF  |  Overall Experience 
Rating:
3.0

As senior citizens, we found uhaul storage of Superior very user friendly. That was greatly appreciated.

Patty Hansen  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

ELIZABETH CAMPBELL  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Suzanne Brittan  |  Online Move In 
Rating:
4.0

A bit overpriced.

johnny Northfield  |  Overall Experience 
Rating:
5.0

Good communication with staff. They called when CC payment debit didn't go through instead of letting it rack up extra charges ot got to collections. That was cool.

Todd Fringer  |  Overall Experience 
Rating:
4.0

Not enough staff on duty, only 1 staff person on duty. Long waits for staff help.

Karen Geegan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

HALLIE OSABEN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shannon Swanstrom  |  First Impressions 
Rating:
5.0

Big place. Well run. Immediate help when I get lost in there. Five Stars.

Scott Anderson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Donna Jackson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Ernestine Edwards  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

gloria simmons  |  First Impressions 
Rating:
5.0

Made a reservation. Was taken care of quickly and customer service rep walked me through everything necessary to find and secure storage unit.

Brenda Rhoden  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Wendy Tireman  |  Overall Experience 
Rating:
5.0

Very friendly and helpfull

Kelvin Undahl  |  First Impressions 
Rating:
5.0

Maybe I’m old but step by step is better for me. Understanding the process for doors opening and closing and alarming and disarming is confusing until I completed it. There was an employee there that walked me through it step by step and now I come and go freely w/out fear of doing it wrong. Thanks to the young man that helped me.

Wendy Tireman  |  Online Move In 
Rating:
5.0

Love the drive in option

David Schmand  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jack Ursin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Linda Anderson  |  Overall Experience 
Rating:
5.0

Should I need to rent storage space again, I would only rent from Uhaul. I would never go to any other facility.

Kathleen Drinkwine  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sam Trujillo  |  First Impressions 
Rating:
5.0

Very good experience all around. Excellent staff.

Sterling Rathsack  |  First Impressions 
Rating:
5.0

Blake was so patient and helpful.

Laura Timm  |  Online Move In 
Rating:
5.0

Very well maintained and managed. EVERYONE was so helpful when we needed it. Thanks Megan, Blake, Brandon and the rest of the Superior team. You all are really Superior!

Arctic Compressor  |  Overall Experience 
Rating:
5.0

Thank you for being great while I needed to store items!!!

milles meunier  |  Overall Experience 
Rating:
5.0

Very helpful and I feel safe having my stuff stored here.

Lynnette Hoopman  |  First Impressions 
Rating:
3.0

I purchased a $10 lock for my unit and was told to keep checking back to see when they get locks in but gave me one to use in the meantime so I'd be sure to check to see if you have a specific lock in stock before you sell a lock you don't have

Melissa Kylen  |  First Impressions 
Rating:
5.0

I was very impressed with the storage facility. Loved being able to unload and load the vehicle indoors!

Joan Turner  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lowell Fermenich  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

John Wiley  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Sydney Miller-serrano  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

michelle davis  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Thomas Wood  |  Overall Experience 
Rating:
1.0

I was surprised that when I closed my account U Haul would not credit my card for the unused portion of my monthly payment. The reply I received from employee was because no deposit was requested from U Haul. That reasoning made no sense to me. I will not recommend anyone to U Haul. Policy should be changed.

James Hastings  |  Overall Experience 
Rating:
5.0

Megan Briggs is of top-notch quality service and management.

Ryan Crary  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Travis Arlitt  |  Overall Experience 
Rating:
4.0

The Customer service is outstanding!!

JOSEPH RIORDAN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jan Cummings  |  First Impressions 
Rating:
5.0

Always just smooth and easy. When I had a late hour entry and did not know process - I made a call and was responded to very promptly to my great relief as I did not live really close by and did not wish to make another trip. Close out super easy as well. Excellent storage space would highly recommend

Julianna Muthu  |  Overall Experience 
Rating:
3.0

I had a lot of confusing trouble with electronic access. Two of the four exterior garage doors were out-of-order for too long. The storage unit itself was great.

WILLIAM DANIELS  |  Overall Experience 
Rating:
5.0

I did not end up using the storage facility. Management was cooperative with canceling our contract.

susan Christenson  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Valerie Gellerstedt  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

nathan lee  |  Overall Experience 
Rating:
2.0

There is an overwhelming smell of chemicals and mothballs that gave me an instantaneous headache I had planned on storing my shop inventory but didn't want the contamination to ruin it. Apparently KMart contaminated the entire building when they owned it.

Kathleen Grassinger  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Katie Gall  |  Overall Experience 
Rating:
5.0

The employees were polite and helpful

KASSIE HELGERSON  |  Overall Experience 
Rating:
5.0

The gentleman who checked me into my rental unit was incredibly kind and patient. He was thorough and explained everything to me, and never got impatient when I asked questions or didn’t quite understand something. I felt like he cared I was there, and wanted to help me have a good move-in experience.

CRISTINE FOLZ  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Kathleen Grassinger  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ronald meyer  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

RACHEL HOWES   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sammy Dennison  |  First Impressions 
Rating:
4.0

Great place. I love that you can drive in and unload. It's very clean and well maintained. It feels very secure.

Wendy Holmquist  |  First Impressions 
Rating:
5.0

Blake went above and beyond. Really helped me out in a pinch. He deserves a raise and promotion.

Thomas Penton  |  Overall Experience 
Rating:
5.0

Everything was run smoothly and conveniently.

Brad Strauman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rita Johnston  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nicole Barber  |  Online Move In 
Rating:
5.0

Beautiful place very friendly staff very clean building easy access plenty of amenities thank you

Laurie Tousignant  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Nancy Chellman  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

George Parker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

PATRICK MORONEY  |  First Impressions 
Rating:
5.0

A well run facility in all regards.

Steve Farrell  |  Overall Experience 
Rating:
5.0

Megan Briggs went above and beyond to help with any questions and concerns we had!! Megan Briggs was very professional and while even giving instructions to her fellow staff maintain giving us the best customer service! THANK YOU Megan Briggs

CALE ANDERSEN  |  First Impressions 
Rating:
4.0

Good.👍

Matthew Hendrickson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Cheryl Bach  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brian Stewart  |  Overall Experience 
Rating:
5.0

The staff were approachable and helpful. I had an excelent experience.

Dan Hansen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

STACY LAURVICK  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

THOMAS PFEFFER  |  First Impressions 
Rating:
5.0

Thank you for the great service while being with U haul!! Thank you Denise Flick.

Denise Flick  |  Overall Experience 
Rating:
5.0

We are done renting the unit.

ROLAND MELANCON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Samantha Zimmerman  |  Overall Experience 
Rating:
5.0

Great spot and easy to reserve

Emily Weiland  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Joe Tribbey  |  Overall Experience 
Rating:
5.0

Called in morning got a unit over the phone. Can bring your own lock if it mets their criteria. Or have available for purchase unit was clean.

Jolene Addeo  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jacey gaida  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Deja Wishart  |  Overall Experience 
Rating:
5.0

I love UHaul

ANGELA MCPHERSON  |  Overall Experience 
Rating:
5.0

Have already recommended you to friends.

Jo Yesberger  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jennifer Larson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOHN PARKER  |  First Impressions 
Rating:
5.0

Good value, excellent facility. If I ever need a storage unit again I’ll be back!

Brian Thorbjornsen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ronald Sigler  |  Overall Experience 
Rating:
5.0

Nice facility, easy to use and nice to unload in a garage area instead of outside.

Lowell Fermenich  |  First Impressions 
Rating:
5.0

10/10 service and staff @superior Will recommend Will use again Great job all!

Nate Mykkanen  |  Overall Experience 
Rating:
5.0

Didn't know what I was doing. Set off the alarm multiple times. The staff was very good about it. .

RANDY OLSON   |  Overall Experience 
Rating:
5.0

Gm was very friendly very helpful 10/10 will use again !

Nate Mykkanen  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jalyn schilling  |  Overall Experience 
Rating:
3.0

I thought I was gonna get a deposit back but I never did

Courtney Rivera  |  Overall Experience 
Rating:
5.0

So far so good

David Wenaas  |  First Impressions 
Rating:
5.0

Staff was very professional, knowledgeable and friendly. Great experience!

Teresa Nelson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

jason bonice  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cheri Fitch  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mark Carlson  |  Overall Experience 
Rating:
5.0

Very friendly and helpful staff

Tina Plunkett  |  First Impressions 
Rating:
5.0

It is very convenient and clean facility. The staff is very friendly and easy to communicate.

Dan Liao  |  Overall Experience 
Rating:
3.0

Bathrooms were nasty.

James Hastings  |  First Impressions 
Rating:
5.0

The facility is very well run and the manager does an excellent job. She is super friendly, knowledgeable, hard working and helpful. Highly recommend!

Raymond Pasquali  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Landon Cadigan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANGELA ROBINSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sharon White  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Laura McDonald  |  Overall Experience 
Rating:
4.0

After seeing my unit and security features,I feel secure,as I was recently robbed at a different facility.

Suzanne Larsen  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BRIAN ANDERSON  |  First Impressions 
Rating:
5.0

I feel that Uhaul self storage has been a blessing for me and I appreciate the staff tremendously.

Rachel Zeidan  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Richard Emery  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kara Ponder  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Pauline Dull  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CLAUDIA ADAMS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel Buehrer  |  First Impressions 
Rating:
5.0

Everything is cost effiecient.

Stephanie Thompson  |  First Impressions 
Rating:
3.0

My only issue with this facility is that I noticed on several occasions animal feces and urine in the hallways of the storage.

Victor Mauricio  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karen Clark  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ashley youngblom  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Roger Childs  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SANTO BERNARDO  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

Josephine Engelmeyer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gail Kuhlman  |  Overall Experience 
Rating:
3.0

Moving my boxes from the Uboxes(3) would've been much easier if they were closer to door of inside storage units that I reserved. I requested this to help me but they were about 80-100 yards away. This increased this task significantly and more than tripled my time.

Todd Fringer  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Randall McGill  |  Overall Experience 
Rating:
5.0

Staff was very helpful.

Debra Dallin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sarah Culver  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Sheila blackmon  |  Online Move In 
Rating:
4.0

My only issues were that the instructions for move in were a little confusing and my unit didn’t come with a lock. But to be fair, I rented my unit very last minute so that I could leave an abusive relationship quickly. I really appreciated the fast and easy online reservation system. It made it easy to get my locker and move out all in one day. Thank you.

Brittany Brown  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Michele Thompson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

pam fetters  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Raquel Pank  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cody Oneil  |  First Impressions 
Rating:
5.0

Very courteous customer service staff. Nice of you to provide carts to carry things in.

Lonnette Cran-Hovis  |  First Impressions 
Rating:
4.0

N/a

Sydney Elliott  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Debra Cudnowski  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kris Gilley  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

marion lunsford  |  First Impressions 
Rating:
5.0

We needed a storage unit as we were decluttering to sell home. The price for this unit was on 10-15 dollars more per month then an outside garage unit. A great deal for secure, dry and hassle free storage. We have told many what a great place we had and will recommend whole heartedly.

Tony Guerra  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nicole Thirion  |  First Impressions 
Rating:
2.0

There was strong glue (or other chemical) odor at the facility and all stored fabric items picked up the smell. I'm not happy with this. otherwise it was great.

Paul Maccabee  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

diane poole  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Patsy Harris  |  Overall Experience 
Rating:
5.0

Megan was very professional, helpful and friendly. The gentleman (didn’t get his name) that checked in my truck was extremely nice, professional and very very helpful!!! I rented a truck for a few hrs and have a storage unit; Very pleased. Thank you!

Shelley Roe  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stephanie Caldwell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard Emery  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeanne Ryan  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Santo Bernardo  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rebecca Demars  |  Online Move In 
Rating:
5.0

The guy in the office was very friendly and helpful. 10 stars there. It was clean and everything was fine. The only item I would improve is strong odor in the facility. I bet I will carry it with my items.

Paul Maccabee  |  First Impressions 
Rating:
5.0

Thanks

Bob Poverud  |  Overall Experience 
Rating:
5.0

No complaints - great place to store my items in between places.

Bart Bailey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alexis Sininger  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Arlene Seashore  |  First Impressions 
Rating:
5.0

Staff was very helpful and efficient.

Roderick Humphreys  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Carson Schroeder  |  First Impressions 
Rating:
5.0

Being able to drive in and unload or load when it’s cold or raining was great!

Donna Hoffmockel  |  Overall Experience 
Rating:
5.0

Very helpful staff. Well lighted spaces. Easy to use carts.

Roderick Humphreys  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Bergman  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Tina Anderson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stephanie Sanda  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shaina Frolik  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

terry johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRIAN ANDERSON  |  Overall Experience 
Rating:
5.0

The staff helped me beyond the call of duty and I really appreciate it

Tawarn carter  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nicole Higgins  |  Online Move In 
Rating:
5.0

Relaxed; friendly, competent

Thomas Tjepkema  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Allen Hahn  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ruth romero  |  Overall Experience 
Rating:
5.0

Staff was friendly and helpful.

Michael Docter  |  Online Move In 
Rating:
5.0

James is really awesome an nice very patient an excellent seruce e all I needed help w an also as I've been there long time they work with u also

Jara Burkhamer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ronald Sigler  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carol Sue Perkins  |  First Impressions 
Rating:
5.0

Love the friendliness and sure love how clean my unit was, also how quick and easy it was to get access to a storage unit, price was right as well as no deposit fee which saved me from deciding otherwise

tyler may  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Sam Trujillo  |  First Impressions 
Rating:
5.0

James was very helpful.

jon jackson  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Chelsea Church  |  Overall Experience 
Rating:
1.0

Miserable customer service

Jeremy Gilsdorf  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Scott Kenner  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Kathleen Terwey  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cindy Johnson  |  Overall Experience 
Rating:
5.0

Very clean and secure, we are from out of town and accidentally forgot our access card and staff provided a replacement card and a smile!!

julie orourke  |  Overall Experience 
Rating:
5.0

This U-Haul facility is about the cleanest and well maintained storage facilities I've ever seen!!! James, the manager, is extremely professional and always available to answer any questions you may have. It's a great place...

charles bille  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Zackery Howard  |  Overall Experience 
Rating:
5.0

Excellent customer service. Convenient and accessible equipment rentals. Clean and well kept facilities. Awesome experience!

kaleb amundson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Roxanne Stahl  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ZACHARY LATIMORE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Zackery Howard  |  First Impressions 
Rating:
5.0

I am very relieved to have a one stop shop for any and all of my current and future storage/ moving needs. I literally could chose to do nothing physically, as they can provide movers, supplies, and convenient methods of moving made hassle free. I was treated very kindly when opening my initial unit. he was kind, patient, and super helpful

sierra Christiansen  |  First Impressions 
Rating:
5.0

All staff was friendly, helpful and knowledgeable.

Helen Fisketjon  |  First Impressions 
Rating:
5.0

Customer service helpful, and friendly. Prices are reasonable and the facility was always clean and acceptable. Would recommend.

max kane  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kelly Russell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sheena Paavola  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kendra Ruhman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Melissa Phelps  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tim Hutchens  |  Overall Experience 
Rating:
5.0

Very helpful!

Tinamarie Hill  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Claudia Wolf  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kodi Torticill  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

ZACHARY LATIMORE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JOHNNY HACKENSMITH  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Katie Wallace  |  Overall Experience 
Rating:
5.0

The staff were sort kind and helpful. Helped ne out well during a difficult transition.

Steven Nemerov  |  Overall Experience 
Rating:
5.0

No term commitments. Great for short term needs of college students.

Catherine Zajchowski  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Raquel Pank  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marines Diaz Matos  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Carroll  |  First Impressions 
Rating:
4.0

Very clean and nicely recycled retail store.

Patti hovi  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lola Blackledge  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Tim Hutchens  |  First Impressions 
Rating:
4.0

I thought I set up auto pay on my monthly rent but i got charged for a late fee when I thought I signed up for auto pay at my storage unit setup with the employee

Joe Dempsey  |  Overall Experience 
Rating:
4.0

Staff were helpful with all instructions.

Jon Winter  |  First Impressions 
Rating:
5.0

Little expensive i prefer human interactions to computers but all worked well easy no hassle and clean it was over all well worth my time

Gregory Bartelt  |  Online Move In 
Rating:
1.0

Alarm goes off every time I open my unit and access code does not work

Sarah Dolsen  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Colleen Rule  |  Overall Experience 
Rating:
5.0

While our experience with all the staff was great, I have to especially commend your employee, April. She gave more than excellent Customer Service. She was friendly, knowledgeable, and a delight, both on the phone and in person. She is definitely a "keeper".

terri mayrand  |  First Impressions 
Rating:
5.0

Nice and Very Clean, Staff is Very Nice

nathan lee  |  First Impressions 
Rating:
5.0

Got moved in quickly without any fuss, and got checked out quickly without any issues or long wait. Facility was very clean, climate controlled area was wonderful. No issues or complaints, price was very affordable. Would recommend to friends and family.

kassandra schafter  |  Overall Experience 
Rating:
5.0

they were super nice and made the whole process nice and easy

crystal durm  |  First Impressions 
Rating:
4.0

When I was moving my stuff out I was very disappointed to find a dead mouse in my couch cover with a lot of mouse poop and holes chewed in it.

Tammy Peacock  |  Overall Experience 
Rating:
5.0

Everyone is awesome in Superior, James took care of all my needs as well as did everyone is. They made me feel like family.

Jodi Henry  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Irene patch  |  First Impressions 
Rating:
5.0

It made my move so much easier and gave me a piece of mind that my stuff was safe

Colleen Blomquist  |  Overall Experience 
Rating:
2.0

This place is way to expensive!!!!

Jaimi Nelson  |  Overall Experience 
Rating:
3.0

Wasn't compatible with our fixed income and due date. Constant battle with late fees ($15 turned into $20) and denied access with my card and double locks, lein threats, etc. Lady at the call center said they're were amenable to working with payments especially due to COVID and we would have fees waived for signing up for auto pay (never happened). When I altered the staff that I was intending on switching he was rude and condescending. He scoff that these would we difficulties with merit and simply appealed to fear stating my "stuff will get moldy" with the new storage company. Rather than being helpful or even trying to work out the payment difficulties, he said to let him know when I'm out and walked away. I feel he missed a valuable opportunity to retain me as a loyal customer with his lack of concern for customer service and poor ability to build rapport. I would suggest in the future that this facility could utilize customer service and personal sales training. I have a strong background in marketing and business and would happily provide suggestions or insight into ways that this interaction could have been made positive and ultimately secured my loyalty as a customer and even possibly created an upsale for this facility. In the future, please do not appeal to fear as the rule, it is the weakest form of persuasion. I could have been swayed to change my decision if the individual had approached the entire thing (at least pretending) to have my best interests and the interests of my belongings in mind. For example, asking me if I had sentimental photos or valuables in my locker that were not otherwise protected from the elements or insured elsewhere.

Samantha Pittman  |  Overall Experience 
Rating:
5.0

I like the reuse of an old Kmart building for self storage. It's a great idea and provides a lot of space. I think U-Haul should do this to all the old Kmarts!!! The storage security is excellent and gives me piece of mind. Each unit has an alarm and there are cameras everywhere. Indoor loading and unloading is AWESOME!!! For all this the prices are similar or less than other much less secure storage facilities.. My whole experience with staff was excellent as well. They informed me on important policies and made everything easy.

Ryan Merriman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LEONARD LANHART  |  First Impressions 
Rating:
5.0

We had to find a storage unit in a hurry when my wife's mother died and we needed to store her stuff before we could find a place to donate her items. We were able to get a storage unit in one day, move all the items in on one day, and know that all the items were safe and secure. It is an impressive operation and if we ever need a storage place again we would use this one.

Robert Hoffman  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Shannon Nelson  |  Overall Experience 
Rating:
5.0

The staff was friendly, helpful and the primary reason I choose this facility.

bruce carman  |  Overall Experience 
Rating:
4.0

I found a bigger storage unit more in my budget.

Danette Krosko  |  Overall Experience 
Rating:
5.0

Na

Bobbi Soley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Terry Jacobson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

linda hammersten  |  Overall Experience 
Rating:
5.0

very clean and safe feeling. Can't wait to get my 2 units condensed and moved in over t h e next month.

Jon Doller  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

linda hammersten  |  First Impressions 
Rating:
5.0

When I logged into my account online, its telling me that I have no rentals on my account.

Michelle Gaustad-Randolph  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

Jeffrey Mc Cusker  |  First Impressions 
Rating:
5.0

James hall and staff were great, very professional

richard battye  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Danette Krosko  |  First Impressions 
Rating:
5.0

The whole process was super easy and the staff was super friendly.

Steven Nemerov  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Roxanne Stahl  |  First Impressions 
Rating:
5.0

Our u haul associate who helped us both on the phone and at the facility was very helpful and professional. Our experience and the ease of using the storage space was great.

julie orourke  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jason Radzak  |  First Impressions 
Rating:
1.0

I am already searching for a new storage location. This was a terrible experience, and the prices are just ridiculous for the size of the units. They also did not inform us there was a charge for the advertised 24 hour access and second code, and would not pick up the after hours phone a short while after closing. After everything, I am definitely finding a new storage unit.

Amber Karlstedt  |  First Impressions 
Rating:
3.0

Everything was fine with the unit itself. My concern first came when they got me mixed up with another customer and even called me at one point to come and take my lock off because I had canceled (I had not at that time). My other concern was I apparently did not secure my lock properly and got an email informing me as such. I appreciated them alerting me to my mistake however they also told me if I did not get up there "asap" they would have to drill a new hole and charge me $50. With not be provided with an exact time frame I panicked and left work to go adjust it. I feel given some sort of time frame of one hour to 24 hours would have been sufficient and not simply"asap". Over all I would rent from U-Haul again when needed. Thank you, Lori Maine

Lori Maine  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Catherine Zajchowski  |  First Impressions 
Rating:
5.0

I loved that I came in was greeted before I walked to the counter. She was very helpful and friendly. She was knowledgeable and very helpful. She got me in and out and I was off to move my stuff in.

Claudia Wolf  |  First Impressions 
Rating:
5.0

The staff is extremely helpful and friendly. 10/10 recommend to anyone. The staff will ask you how they can help you as soon as you walk in the front door. Excellent!

Christian Grimaldi  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Colleen Blomquist  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sondae Gall  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lisa Grambush  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John De Sautelle  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

rachael Barta  |  Overall Experience 
Rating:
3.0

Three stars only due to access hours. You should never have to pay extra for the exact same access during a time of day when less employees are staffed! 7pm? THAT'S RIDICULOUS.

Michael John McCuskey  |  Overall Experience 
Rating:
5.0

I would use this business again.

annette larson  |  First Impressions 
Rating:
5.0

Professional, Fast, courteous. Will be back!

Matthew Chiles  |  First Impressions 
Rating:
5.0

Awesome customer service!!

Melissa Martinson  |  First Impressions 
Rating:
5.0

Professional, polite, swift and nice!

Mason Stien  |  First Impressions 
Rating:
5.0

In a time of need, U-Haul was my saving grace! Late hours let me get a truck when i needed it and the 24/7 access to a FREE storage unit for renting the truck was a life saver! THANK YOU!

Ralana Ackerson  |  Overall Experience 
Rating:
5.0

The Superior U-Haul is very well managed. I always felt that my belongings were safely stored at this location. Having 24 hour access in a climate controlled location was very convenient.

John Parenteau  |  Overall Experience 
Rating:
3.0

The garage door started coming down before I could get out. I feel this is a safety concern. Also the light in my hall does not turn on until I am about 3 feet away from my door. Not good.

Tina Sorokie  |  First Impressions 
Rating:
5.0

Too expensive

Ronald Carlson  |  Overall Experience 
Rating:
5.0

Awesome experience

Ben Bourman  |  First Impressions 
Rating:
5.0

Storing my stuff here was easy and painless. Very nice facility. Will surely use again. Thanx.

Brian Martin  |  Overall Experience 
Rating:
5.0

My experience was excellent

Orin Vann  |  Overall Experience 
Rating:
4.0

reliable, great quality products and great customer service. thank you!

scott davis  |  First Impressions 
Rating:
5.0

Great customer service.

SANDY TUFTO McInerney  |  First Impressions 
Rating:
5.0

Great people nice place if i ever need storage in the future i will be back

ELIZEBETH LYONS  |  Overall Experience 
Rating:
5.0

Should advertise to the college students. Mention that short term storage is available. We used it for the summer break, rather that move everything home and back.. Great alternative.

Catherine Zajchowski  |  Overall Experience 
Rating:
5.0

Clean facility. Friendly staff.

emma Maiers  |  Overall Experience 
Rating:
4.0

Very clean, convenient, friendly worker in store. Excited to see this business grow in Superior

STEVE NELSON  |  First Impressions 
Rating:
5.0

Megan was excellent in knowing her job and helping me understand.

Shelby Suominen  |  First Impressions 
Rating:
5.0

I was very pleased with the staff & service at u-haul. The only bummer was that I had to pay for a full months rent when I was moving out because my payment date was 5 days before I moved out.

Serina Popoe  |  Overall Experience 
Rating:
5.0

Great service!

CHAD MEYER  |  First Impressions 
Rating:
5.0

So happy to have a facility like this in Superior. Very impressive. Our experience was wonderful.

Sue Balcer  |  Overall Experience 
Rating:
5.0

Good Service....Good truck! We unfortunately had to drive 125 miles to Tomahawk, WI to pick up a 26 foot truck when we were told that our set up truck in Rice Lake was unavailable!

Jerry Bernecker  |  First Impressions 
Rating:
5.0

Very clean units and convenient location . I feel my property is safe There.

Robert Walstrum  |  First Impressions 
Rating:
5.0

The staff was friendly and well knowledged. While renting herE. I HAD NO ISSUES. THANKS UHAUL

lachonce buckner  |  Overall Experience 
Rating:
5.0

The guy who helped us was very professional. Ty

CARMEN KEELER  |  First Impressions 
Rating:
5.0

Would definitely use again.

Stacy McDermid  |  Overall Experience 
Rating:
2.0

Sales pitch on the website says 24 hr access and order confirmation says 5-10 access 7 days a week. I really only get access to my unit 7-7 M-Sat and 9-5 on Sunday unless I pay extra $10. Not happy

Derrick Ellis  |  First Impressions 
Rating:
1.0

The salesperson checking me in was very rude and unprofessional. Several times I overheard him swear to a customer. He was rude to his coworkers. Overall I felt customer service was poor.

Allissa Kaul  |  First Impressions 
Rating:
5.0

Very quick and easy.

Luke Sakowski  |  First Impressions 
Rating:
5.0

Jim the manager is great. He has excellent customer service skills. I have been witness to terse people in the store when I was there (moving is stressful after all). He handles things very well.

James Ronding  |  Overall Experience 
Rating:
5.0

Everything went as planned and the customer service was excellent.

debra brobin  |  First Impressions 
Rating:
4.0

.

tiana manson  |  First Impressions 
Rating:
4.0

Relatively easy to purchase a unit and move in.

Madeline Scanlan  |  First Impressions 
Rating:
5.0

ALWAYS A GREAT EXPERIENCE...JAMES IS A PLEASURE TO DEAL WITH..TY

Rick Lampton  |  First Impressions 
Rating:
5.0

Great place with a helpful staff. James runs a great operation. Highly recommend the facilitx

joe montisano  |  Overall Experience 
Rating:
5.0

Excellent service and super easy to set up! The unit is clean and easy to access 😊

melinda vandervieren  |  First Impressions 
Rating:
5.0

James is a great manager. He was flexible and assisted us with both a Ubox and a storage unit. The entire office staff was awesome every time we visited and accommodated our requests with a smile.

Amanda Gonyea  |  Overall Experience 
Rating:
5.0

Best Uhaul facility that I have seen anywhere

John Archambault  |  Overall Experience 
Rating:
5.0

I am so happy to have UHaul storage available in Superior! It is a welcome addition to the business community and fills a huge need.

lori elliot  |  Overall Experience 
Rating:
5.0

Keep up the great work! Thanks Again.

Ryan Wuertz  |  Overall Experience 
Rating:
4.0

Some staff are nicer than others. Temperature in the storage was chillier than we thought. My wife made the comment that we should have brought gloves because thedollies that were provided were cold.

Josh Schustak  |  Overall Experience 
Rating:
5.0

Everyone was wonderful

ELIZEBETH LYONS  |  First Impressions 
Rating:
5.0

Great customer service, prompt attention, and met our expectations.

Lynne Hamre  |  First Impressions 
Rating:
5.0

I was treated very well. The facilities were clean. I went to U-Haul because of price and conviniencey.

David Launderville  |  First Impressions 
Rating:
5.0

Nice clean facility. Very friendly staff!!

lori elliot  |  First Impressions 
Rating:
5.0

Thank you.The staff and experience was amazing.I would like to do more business soon.Happy New Year

scott dow  |  Overall Experience 
Rating:
4.0

James and Zack were so helpful and professional. I recommend them to all of my friends in Duluth and Superior. However, your answering service is terrible. They never give messages to the center.

Amanda Gonyea  |  Overall Experience 
Rating:
5.0

Very helpful and friendly!

Genny Wolbert  |  First Impressions 
Rating:
5.0

A well run facility.

Ron Warcholak  |  Overall Experience 
Rating:
3.0

Associate didn't seem to pleased when I walked in the door

STEPHEN SMITH  |  First Impressions 
Rating:
5.0

Great place loved it if I have to move again I will be using Them again

Rebecca Harstaddallmann  |  Overall Experience 
Rating:
5.0

The folks there were always so helpful and patient!

LAURIE BRIDWELL  |  Overall Experience 
Rating:
5.0

Very helpful with getting a storage unit, along with returning the equipment

Anthony Coauette  |  First Impressions 
Rating:
2.0

I like the facility. The person who checked me in wasn't exactly Mr. Personality. Went over things so fast and mumbly I asked him, more than once, to slow down and speak more clearly.

richard kronzer  |  First Impressions 
Rating:
5.0

I had a U-Box which came from PA to Superior and then to me in Duluth. That service was excellent. I never actually saw the facility in Superior.

LEE STUART  |  Overall Experience 
Rating:
2.0

Did not like having to move storage items through the facility on carts meant for shopping at a lumber yard. Very inefficient.

Scott Archambault  |  Overall Experience 
Rating:
4.0

I got all my stuff out right before the facility closed but was unable to close my account because the door was locked. I got charged for a whole month that I wont be using. They refused a refund.

racheall williams  |  Overall Experience 
Rating:
5.0

.

Mike Hunter  |  Overall Experience 
Rating:
5.0

I really like how secure the storage is I would recommend u-haul storage to all my friends and family thank u so much for all the friendly service also

Amanda Burnett  |  Reservation 
Rating:
5.0

The workers were great very helpful polite and funny

Josh Avery  |  Reservation 
Rating:
4.0

I would and I have recommended uhaul storage.

Angela Luoma  |  Overall Experience 
Rating:
5.0

This facility is the best

Debra Vogt  |  Overall Experience 
Rating:
5.0

The process to rent, pay and process paperwork was easy and fast. You made my move a remarkable one! Thank you!!!!

James Buckner Jr  |  Reservation 
Rating:
5.0

James and his staff are wonderful to work with.

Superior Schooldistrict  |  Reservation 
Rating:
2.0

Not at all accommodating with my delivery request. Please contact me if you would like more information. (218) 320-3984

Gary Houdek  |  Overall Experience 
Rating:
3.0

Seemed like no one ever was around to help at the front desk.

Tristan Laplant  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

    We have the most coverage in North America!

  • U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane

    Propane service delivered straight to your door!

  • Trucks for Sale

    We have the largest selection in the industry!

  • History

    We have an adaptive reuse program to better the environment!

Back
To Top