Comentarios del cliente para U-Haul Moving & Storage of Stoughton

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Stoughton

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

Chester K.
Grado:

Understaffed. Always long wait at rental counter.

Kelly A.
Grado:

El cliente no dejó un comentario.

Ellias M.
Grado:

El cliente no dejó un comentario.

Daniel D.
Grado:

Nothing. Everything went smoothly with pickup. Reserved over the phone and did some pre-registration on line.

Thomas L.
Grado:

UHaul in general should do away with the “we’ll let you know the day before if your truck is available”. If you reserve a truck you need to know you have it....period.

Stanley K.
Grado:

El cliente no dejó un comentario.

Kevin G.
Grado:

same

Geneci D.
Grado:

Excellent attention

John W.
Grado:

El cliente no dejó un comentario.

Paul C. | Overall Experience |
Grado:

Staff worked with me, overall a good experience. Have also had good results during two previous usages of facility.

Andre W.
Grado:

El cliente no dejó un comentario.

Nancy C.
Grado:

Christopher was very professional and extremely helpful. He cares about his customers and went above and beyond his job duties to make sure we were helped. The van we rented was comfortable and very clean.

Nichamon S.
Grado:

The service was great. There are nice to me.

Brian A.
Grado:

El cliente no dejó un comentario.

Serge G.
Grado:

El cliente no dejó un comentario.

William C.
Grado:

Mouthwash!

Richard M.
Grado:

The in sales store representatives were great and helpful. I was informed of a balence for some kind of an E rental. When i called the 1800 number I was told it was from 2015, later in the conversation I was told it was 2017. I have rented only motorcycle trailers the last several years. I have used the reservation process and made multiple rentals last year. I am without any real explanation as to why this situation occurred.

michael A.
Grado:

El cliente no dejó un comentario.

myrlene M.
Grado:

El cliente no dejó un comentario.

Trysenia S.
Grado:

Thank you

Michael D.
Grado:

El cliente no dejó un comentario.

joanne Z.
Grado:

El cliente no dejó un comentario.

Jean D.
Grado:

El cliente no dejó un comentario.

Mounir L.
Grado:

Very good service

Maurice W.
Grado:

El cliente no dejó un comentario.

Alisia T.
Grado:

El cliente no dejó un comentario.

ANNE K. | Overall Experience |
Grado:

I removed everything from the unit by 12/20/19, had it inspected and ended my association with UHAUL- I received a threatening e-mail yesterday because I didn't pay for January - IDIOTS!!!

Brian W.
Grado:

El cliente no dejó un comentario.

Carlos H.
Grado:

Point to the unit more clearly.

Jaime O.
Grado:

El cliente no dejó un comentario.

Ivor M.
Grado:

El cliente no dejó un comentario.

Benny R.
Grado:

El cliente no dejó un comentario.

Richard B.
Grado:

El cliente no dejó un comentario.

Sydney M.
Grado:

Truck was warm and ready to go. Big deal on an 18 degree day!!

Illyse H.
Grado:

East experience from start to finish. Van was ready and waiting with ice cleared from window. Out the door and in the van quickly. Well organized. Would definitely rent at this location again.

John D.
Grado:

Quick drop off and exit. No problems with checkout. Excellent operation.

Henry G.
Grado:

El cliente no dejó un comentario.

Robert B.
Grado:

Always a good experience. The staff is courteous and attentive.

Robert B.
Grado:

El cliente no dejó un comentario.

christopher C.
Grado:

El cliente no dejó un comentario.

carol s. | Overall Experience |
Grado:

My experience was great. Met all my expectations. Thanks!

Atley C.
Grado:

Keep doing what you are doing!

EDWARD M.
Grado:

El cliente no dejó un comentario.

Jan O.
Grado:

El cliente no dejó un comentario.

Michael C.
Grado:

El cliente no dejó un comentario.

Richard T.
Grado:

El cliente no dejó un comentario.

Jared R.
Grado:

El cliente no dejó un comentario.

tiara R.
Grado:

El cliente no dejó un comentario.

Lance P.
Grado:

Don’t go to this location. Customers are an inconvenience to the staff here. The office may as well have a sign “open, but please go away.”

onan C.
Grado:

perfectly find

john S.
Grado:

This Uhaul location is one of the best I've used. The truck was clean and ready when I arrived and the staff was particularly helpful and friendly. I can't say this about every Uhaul location I've used over the years. Keep up the good work. Pleasure doing business with you.

CELESTE H.
Grado:

N/A

Robert B.
Grado:

El cliente no dejó un comentario.

Douglas P.
Grado:

Is a pleasure dealing with this location.

Kenneth P.
Grado:

El cliente no dejó un comentario.

Timothy G.
Grado:

This location was well maintained and had friendly personnel. The 1-800-GO-UHAUL rep who picked up when we called was very unhelpful and unaccommodating. Completely changed my view of UHAUL after having to call dispatch. Called twice, got the same guy both times.

Robert P.
Grado:

The Team Member at this location was alone, in her first week and Amazing! Such a refreshing sight when someone who doesn’t know all the answers but is focused and intent on finding solutions.

kevin C.
Grado:

El cliente no dejó un comentario.

majida C.
Grado:

The customer service was impeccable...

Kristina D.
Grado:

El cliente no dejó un comentario.

Vanna W.
Grado:

El cliente no dejó un comentario.

Edward D.
Grado:

My truck was old and tired, high price to pay .99 cents per mile on a truck with over 115K on it.

Ana G.
Grado:

Don’t change a thing

Timothy A.
Grado:

El cliente no dejó un comentario.

James S.
Grado:

Great reception from the staff

Janilton S.
Grado:

As a your customer more than 12 years. Always recommend you to all anytime. Thank you very much! Janilton Sousa

Robert B.
Grado:

El cliente no dejó un comentario.

Joseph G.
Grado:

So disgusted by the entire process with nobody willing to help or return calls. I will be pursuing no matter how long it takes me.

Roland C.
Grado:

El cliente no dejó un comentario.

Deqiang M.
Grado:

El cliente no dejó un comentario.

Thomas P.
Grado:

When I dropped off the trailer, the woman was busy and said I had to wait behind the other 7 customers. She had previously said all I had to do was drop it off. She threatened me that I would not be able to rent from Uhaul again unless I waited. I left. She was very rude. She seem like an unhappy person and is not very pleasant every time I go there. Please advise 508-944-0009 Thanks. Tom tmpeebles@burstpouch.com

Neil L.
Grado:

El cliente no dejó un comentario.

William F.
Grado:

El cliente no dejó un comentario.

Ifeuwa U.
Grado:

El cliente no dejó un comentario.

Robert H.
Grado:

Surprisingly easy. Pickup with U-Haul can be a real shitshow, but this location was a pleasant surprise.

Kenneth P.
Grado:

El cliente no dejó un comentario.

Richard R.
Grado:

Before this rental I've always dreaded renting from Uhaul because the process of picking up equipment takes forever and the staff has been sullen and slow moving. I typically have rented from the Norwood MA office. Yesterday's experience in Stoughton MA was completely different. The staff was attentive, pleasant, prompt, quickly processed my paperwork and got me on my way. When I returned to the office the staff immediately came out, disconnected me and processed my receipt on the spot. It was a very pleasant surprise. Good work!

FRANK F.
Grado:

Very clean and new truck staff was exceptionally knowledgeable and helpful .

Dennis W.
Grado:

El cliente no dejó un comentario.

Robert B.
Grado:

El cliente no dejó un comentario.

Kenneth M.
Grado:

Replace the women who helped.... Me check in. She never even went over the vehicle is with me! I'm a CDL driver so I know what to look for, but to just put any class D driver in a vehicle like that and have no instruction is crazy! Then she told me when I get in to remove the advertising in the window..... I think getting a truck ready for a customer would be her job. The young man who checked me in did a fine job.

bernard B.
Grado:

Nothing. Everything went like clockwork . Customer service was great, efficient and quick with a very pleasant attitude!!

Robert B.
Grado:

El cliente no dejó un comentario.

Nancy L.
Grado:

El cliente no dejó un comentario.

Stephanie A.
Grado:

I chose the self service option when picking up the truck, but it took longer than I expected. It would have been easier to perform the transaction with a customer service representative. Otherwise, my experience was good and they were very understanding and accommodating when I returned the truck a little later than I expected to.

Audrey H.
Grado:

El cliente no dejó un comentario.

Nicholas P.
Grado:

El cliente no dejó un comentario.

Stephan A.
Grado:

Great. Five stars.

Janilton S.
Grado:

Thank you very much for all!

Nikolay A.
Grado:

El cliente no dejó un comentario.

Jason M.
Grado:

Sherry and the crew are great to work with.

David A.
Grado:

El cliente no dejó un comentario.

christopher N.
Grado:

So I was told that the Gas Tank was full and that i needed to return it full. I went 17 miles and when filling the gas tank back up i had to add 5.5 gallons of gas. there is no way that i was given a truck with a full gas tank. Nice way to steal money from your customers

Arturo M.
Grado:

El cliente no dejó un comentario.

chris L.
Grado:

El cliente no dejó un comentario.

Ben L.
Grado:

Service with a smile would be appreciated. While my service was functionally fine, the person greeting me in the morning had a bit of an attitude and wasn't very welcoming.

francine T.
Grado:

El cliente no dejó un comentario.

PAUL T.
Grado:

El cliente no dejó un comentario.

MARK B. | Overall Experience |
Grado:

Sherry is great.

Kevin P.
Grado:

El cliente no dejó un comentario.

Anthony R.
Grado:

It was great, I could think of anything

Angel H.
Grado:

N/a

Thomas P.
Grado:

Rented a van for the day it was new very comfortable.Rental was easy in east out would use it again if something came up.

Stephen P.
Grado:

El cliente no dejó un comentario.

RONALD J. | Overall Experience |
Grado:

I had a very enjoyable experience with the U-Haul storage facility in Stoughton, MA.

Danielle W. | Overall Experience |
Grado:

I rented a storage unit. I was unsatisfied after I close out the storage unit I was still being billed for the unit. Emails were being sent, family members were being contacted& the unit was closed.

LAWRENCE H. | Overall Experience |
Grado:

Very happy with my experience at the Stoughton Facility. Knowledgeable staff who always were helpful when I needed trailers or a storage space.

KRISTIN B. | Overall Experience |
Grado:

I have been a customer for numerous years. Overall, I was happy with the facility. My only complaint is that U-Haul increased rental rates way too often. It is one reason why I moved out of my unit

steven q. | Overall Experience |
Grado:

Despite I slight issue with being billed after the unit was vacated, I would use UHaul Stoughton again and recommend them to a friend.

joyce h. | Overall Experience |
Grado:

Initially I had a good experience. The young man tried to force me to get a larger truck a 15-footer when I only needed a 10-foot he said they didn't have any at all. When I arrivedthey had 6/ 10' tru

BRIAN A. | Overall Experience |
Grado:

Everything was great.

Trina B. | Overall Experience |
Grado:

Great!

KEITH B. | Overall Experience |
Grado:

Thanks. Good stuff there.

kimberly m. | First Impressions |
Grado:

Sherri was extremely helpful and patient.

LaKeysha H. | Overall Experience |
Grado:

n/a

ROBERT C. | Overall Experience |
Grado:

Sherri deserves accolades...super service by her and staff..thanks a heap

William W. | Overall Experience |
Grado:

Excellent service

phil g. | First Impressions |
Grado:

The manager was the most rude, uptight, condescending woman I have EVER dealt with!!!!!! Nothing but attitude from her from the first second I walked in. I would NOT go there again!!!

Madojutola D. | Overall Experience |
Grado:

Safe, clean and convenient

Nancy F. | First Impressions |
Grado:

Both times I was there Andy (03/17) and Sherry (03/23) were very pleasant & knowledgeable. Smooth experience all around.

David H. | First Impressions |
Grado:

The UHaul team in Stoughton was very pleasant and efficient.

Khanh M. | Overall Experience |
Grado:

Staff is very friendly and helpful. Highly recommend U-Haul Moving & Storage of Stoughton!

INNOCENT C. | Overall Experience |
Grado:

They were very very helpful and patient in helping my family Cherry was soo good

Paris T. | First Impressions |
Grado:

Chery is very rude and unprofessional

james r. | Overall Experience |
Grado:

Sherrie Cabral helped with all my needs A++

SCOTT B. | Overall Experience |
Grado:

it was a pleasure storing my personal items as well as truck rentals for the moves. This is a professionally ran operation in my eyes. I rented trucks & stoed my items @ this facility. They were great

CONSEATTA D. | Overall Experience |
Grado:

Love the facility.

Patricia S. | Overall Experience |
Grado:

Xxxxxxxxxxxxxxxxxxx

Lucas D. | Overall Experience |
Grado:

.

cathy b. | First Impressions |
Grado:

Everyone was great, friendly and extremely helpful. If I need to do it again I would. Only at this location.

mikaela p. | Overall Experience |
Grado:

The staff is great - very accommodating and easy to work with, would definitely recommend

Karen B. | Overall Experience |
Grado:

I would use their services again

dawn d. | Overall Experience |
Grado:

Great location and customer service

Linda (for Melanie) L. | Reservación |
Grado:

The woman who assisted with answering my questions on the phone and in person was very helpful and professional.

Patricia R. | Overall Experience |
Grado:

Need more dollies. Seems there are only two in the building and should have at least 4.

Nicole V. | Reservación |
Grado:

N

RASHIDA J. | Reservación |
Grado:

Nice clean location very close.

George S. | Overall Experience |
Grado:

Thank you for making out moving process convenient and professional.

geeta b. | Overall Experience |
Grado:

Hours of access were 24h as stated in the general email from UHaul. Misrepresentation, as not 24 h access to THIS unit which was an issue as I had to trash numerous items as could not re-access unit.

david r. | Reservación |
Grado:

Stoughton staff is great! Nick helped us downsize from 10 X 10 to 5 X 10, and found a nearby space that had just become available. He is smart, courteous, alert, and has a great sense of humor.

ROBERT C. | Overall Experience |
Grado:

Sherrie Cabral one super lady to deal with...There are no words to thank her for all her help since 2015...Just thanks Sherrie and staff for relieving headaches..

No reviews have been submitted for this location.

Back
To Top