Comentarios del cliente para U-Haul Moving & Storage of Stockyards District

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Stockyards District

Grado total:

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Ricky N.
Grado:

The Manager at this location is amazing and very professional. I will definitely be using this location more often.

Caroline K.
Grado:

El cliente no dejó un comentario.

Chidiebere O.
Grado:

El cliente no dejó un comentario.

ROBERTO B. | First Impressions |
Grado:

El cliente no dejó un comentario.

LUIS K.
Grado:

No comments, you're doing fine!!

Oleksii K.
Grado:

El cliente no dejó un comentario.

Maria T.
Grado:

El cliente no dejó un comentario.

Adewale A.
Grado:

The manager was very considerate and understanding

Jorge D.
Grado:

El cliente no dejó un comentario.

Jeffery T.
Grado:

El cliente no dejó un comentario.

CEM B. | Overall Experience |
Grado:

Thank you!

Samuel A.
Grado:

I has a problem with the web site for return the cargo van. But the service was great???????????? thank you

juan D.
Grado:

Just keep the good service always and Good relation to the customer.

Helder R.
Grado:

El cliente no dejó un comentario.

Neil O.
Grado:

El cliente no dejó un comentario.

Randy J.
Grado:

No comment

Amanzo B.
Grado:

Nothing Kim was great

Susana P.
Grado:

El cliente no dejó un comentario.

Chantille O.
Grado:

El cliente no dejó un comentario.

rick R.
Grado:

El cliente no dejó un comentario.

Michael D.
Grado:

It was a good experience. Sonny was a great help.

Allan R.
Grado:

El cliente no dejó un comentario.

Michael D.
Grado:

El cliente no dejó un comentario.

darryl S.
Grado:

El cliente no dejó un comentario.

Oleksii K.
Grado:

El cliente no dejó un comentario.

Bruno Luis K.
Grado:

Well, I need to tell something, in my experience with u-haul , because of one person everything changed. I booked my van and when I got at the place, the person who was there told me that I booked wrong time, in that moment I was in show because I needed to move in that time, she looked me and saw my situation right away she called one costumer who would delivery one van as soon as possible, she did everting and booked another time giving more time and get the car in that moment m, I just need to say thank you Tania for your excellent customer service that you provided to me, because of you I could move. Tania for your excellent customer service that you provided to me, because of you I could move.

Alexander M. | Overall Experience |
Grado:

All good

Al E.
Grado:

Quick, honest service that helped me at a late time on a cold day. I was happy with my rental, pricing and its rental use. Thanks, U-Haul @Weston/Rogers. Definitely will be back!

Janette H.
Grado:

El cliente no dejó un comentario.

John S.
Grado:

This is one of the best customer service around this area, clean , professional , and very helpful service.

Giovanni R.
Grado:

El cliente no dejó un comentario.

Jeese P.
Grado:

El cliente no dejó un comentario.

salvador a. | Overall Experience |
Grado:

All personnel at this facility is extraordinarily efficient and friendly. In spite of the high volume of work, they have a great attitude towards the customers.

ricky N.
Grado:

Great location and the team was amazing

Sharon A. | First Impressions |
Grado:

Great customer service! Everything is clean and organized!

Joshua O.
Grado:

El cliente no dejó un comentario.

Catherine M.
Grado:

El cliente no dejó un comentario.

Adriano F.
Grado:

Sonny was really helpful ! Truck assigned was behind the facility and blocked by other 5 trucks, trailers and vans. He was a great assistance juggling cars around to let me go. Problem however was it took 30 minutes more than planned and I forgot to check if my optional pads and dolly were onboard... guess what, they were not. I still had to fill the oil engine (oil lights appeared). This was promptly fixed by the local customer service, despite of her limitations dealing with her online system. Not her fault, but her app was slow and sometimes unresponsive, making her to start the transactions all over again... Long story short, I’ll call customer service to refund the unused 12 extra pads and dolly not used as part of the rental. Other than that, keep it up. It was a snowy day and facility was very busy in the morning.

ESTHER T.
Grado:

El cliente no dejó un comentario.

Robert R.
Grado:

Excellent experience

Vishnu S.
Grado:

Air freshener! More dollies instead of first come first serve.

EMILIO C.
Grado:

El cliente no dejó un comentario.

josefina C.
Grado:

El cliente no dejó un comentario.

Uladzimir F.
Grado:

El cliente no dejó un comentario.

Camille R.
Grado:

Nothing it was awesome!

darrell F.
Grado:

I was blown away with the care and thoroughness taken by Tanya who booked my order. Was further impressed by Sunny when I returned my vehicle. Sunny had a bright and positive attitude (in a cold and wet weather). He clearly took pride in his work as he managed my returns and the returns of other customers around me. VERY nice to see!

mark S.
Grado:

El cliente no dejó un comentario.

Anna C.
Grado:

El cliente no dejó un comentario.

Virginia C. | Overall Experience |
Grado:

The staff at this location was always willing to help in which ever way possible and made the stay very successful

Camilo R.
Grado:

El cliente no dejó un comentario.

Brendan C.
Grado:

Fact that your location offers NO PARKING for customer vehicle makes it very inconvenient. I would not return to this location. Suggest, why dont u allow customer to park in spot where Van or Truck is taken from.

janette H.
Grado:

El cliente no dejó un comentario.

Taiwo B. | Overall Experience |
Grado:

Nice storage

JOSELITO V.
Grado:

El cliente no dejó un comentario.

Stephen A.
Grado:

The staff were very helpful and friendly.

jonas R. | First Impressions |
Grado:

I recomend.

natasha K.
Grado:

Customer service sucks. Don’t provide details of returned vehicle condition. They waste your time. Took 1.5 hours to return the loaner as it needed to be cleaned by me and etc. Had to go back and forth so many times. One sales clerk said one thing and another said something else. Extremely frustrating.

mark S.
Grado:

El cliente no dejó un comentario.

Giovanni R.
Grado:

El cliente no dejó un comentario.

noreen f. | First Impressions |
Grado:

Good service

Silviana P.
Grado:

Small hiccup with the mileage/fuel level but was resolved quickly and extremely satisfactory results. The staff were friendly and helpful. 11/10 would use Uhaul again

tonisha g. | Overall Experience |
Grado:

I arrived with my truck to unload my locker onto said truck. I asked for help 4-5 times over the span of 60 minutes and no one helped. There were MANY other problems that day as well.

Nestle H.
Grado:

Sonny and Kim were very helpful - thank you!

Matthew D.
Grado:

There is no parking at this location, which was not advertised--I had to drive nearly a km down a side street to find parking. When I got the truck, the door was still frozen shut, and it took about 15 or 20 minutes to get it open. Also, I never got the mats I paid for when I paid the deposit.

Jeffrey M. | Overall Experience |
Grado:

Excellent and friendly staff. Using this location made our moving just that much easier! Would recommend

Sean C.
Grado:

I was not able to check the vehicle back in using your online app, leading to your people making a mistake on my invoice. I booked a storage unit on the first floor, but you gave me one on the third floor when the freight elevator was broken forcing me to use the much smaller passenger elevator on the other side of the building.

Nicholas B.
Grado:

Staff needs more rounded training in using the systems. Very slow and not smooth service.

Joshua O.
Grado:

Read my.last review and contact me asap 4168760248. Joshua I am requesting my money back on the rental

Steven E.
Grado:

Your customer agent, Lilly was so kind to me. She really went the extra mile to make sure I had what I needed for my move.

Joshua O.
Grado:

Vehicle was obviously in a previous accident and the turn signal did not work. I was pulled over by the police twice and was extremely inconvenienced. This is not what i expect from a rental company that i pay TOP DOLLAR for. Im am not happy and will be contacting my social media representatives and my corporate office.

Ralph B.
Grado:

El cliente no dejó un comentario.

Derek P.
Grado:

There was some confusion re location of the store. Apparently there are 5 Uhauls on Weston Rd in Toronto and the address was not prominent when I was notified of a change to the pick up location. A follow up email would’ve been ideal.

Michelle R.
Grado:

Friendly, helpful staff. Nice and clean and big location. Great experience. Thank you!

Carlos R.
Grado:

El cliente no dejó un comentario.

Courtney P.
Grado:

Provide on site parking for cars & more people working at the front for less wait times to pick up truck.

matthieu t. | Overall Experience |
Grado:

elevator was not working when I moved in and when I moved out (3 weeks after)

matt r. | First Impressions |
Grado:

I apologize I didn't catch the girls name who helped me out but she was absolutely fantastic in every way. Despite there being facility issues she single handedly made everything great. Promote her.

Miguel Angel S.
Grado:

El cliente no dejó un comentario.

Joshua O.
Grado:

Its jus Too expensive A customer loyalty program with incentives would help me come back instead of going somewhere else.

Hoa Quan H.
Grado:

the counter helped me to solve the problem, and nice.

alexander F.
Grado:

Tanya was awesome! She and the team were very helpful and friendly! Kudos and thank you ;)

Kevin N.
Grado:

El cliente no dejó un comentario.

KATIA C. | First Impressions |
Grado:

Coming from another UHAUL location where customer service was obviously optional, moving into this storage facility was a seamless process. Staff was professional and friendly. I recommend.

Katia C.
Grado:

Much appreciated. Thank you.

Susan S.
Grado:

Helpful Friendly staff

Olga C.
Grado:

I booked at another location and was never informed the location pick up was changed! I had movers that I was paying and I lost 3 hours because of this!! I had to pay 2 movers for 3 hours that they did nothing because of you!

Peter F.
Grado:

El cliente no dejó un comentario.

Neil E.
Grado:

I found items left by former renter. Excellent customer service an very friendly staff

Ervin H.
Grado:

El cliente no dejó un comentario.

Nicole F.
Grado:

Staff was super friendly and excellent. The wheels on the truck were bad. Wheel spinning. No grip. Dangerous

William G.
Grado:

Well done. Good service, good people, can't ask for more. Thanks.

Christopher B.
Grado:

Vehicle very dirty. Massive dent in the side and the pictures shown to me when I signed off were completely different and did not show the massive dent. Calls into question if I didn't notice the dent, would I have been blamed if I didn't catch it.

Rebecca K. | First Impressions |
Grado:

In spite of being a busy day, the move-in process was really smooth. Staff were helpful and friendly. The units are clean and well maintained at this location.

S R.
Grado:

El cliente no dejó un comentario.

Rebecca K.
Grado:

Staff are courteous and helpful. They make the moving process much smoother. Vehicles are well maintained.

Marsha T. | Overall Experience |
Grado:

I felt very secure in leaving my belongs with uhaul storage facility.

Matthew W.
Grado:

I’ve come here a few times and have always been more than satisfied!

Wilfredo O.
Grado:

Transaction was clean, fast, friendly and easy. Great experience as always

Daisy F.
Grado:

The cabin smelled like cigarette

Valentin B.
Grado:

El cliente no dejó un comentario.

milos M.
Grado:

El cliente no dejó un comentario.

Vincent C.
Grado:

Have rented here a number of times and service/everything has always been great Thank you

Uwe R.
Grado:

El cliente no dejó un comentario.

Robelyn T.
Grado:

Need a parking space for our car

ROGER L.
Grado:

El cliente no dejó un comentario.

Raquel S.
Grado:

Good service

GEORGIA H. | First Impressions |
Grado:

Great customer service.

Joshua O.
Grado:

El cliente no dejó un comentario.

William G.
Grado:

The staff here are good people. They treated me with respect and were more than helpful unlike the location at Weston Road and Albion. I appreciate it and will return to this location.

amro A.
Grado:

Make sure all charged are fully explained prior to return time. $19.95 seems like a geeat deal but when you end up paying $90 it doesn't feel that great. I could have just used my corporate deal with a regular rental van and paid half that cost.

Flavio T.
Grado:

I just had a problem with one of the vendors. She told me that I just can rent the dollie if I rent the truck.

Allan M.
Grado:

Excellent booking staff, the best I have experienced in a car rental agency. However, the sideview mirrors were so dirty they were not functional. I left the location and didn't notice until I tried to change lanes. I had to pull over and clean them myself before continuing.

Kathryn B. | Overall Experience |
Grado:

Only reason I didn't rate it excellent was because it took such a long time to get our rental trunk and check in to the storage facility. Everything after that was perfect!

Julia S.
Grado:

great customer service, fast and efficient, my vehicle was ready when I got there.

Damien B.
Grado:

Better customer service. More staff to assist (there was only one when I got there on Saturday -- long line up). Stay open until the appropriate closing time (was closed at 6:55 when I got back). Don't charge $20 dollars just to return the keys. This is a despicable thing to do to loyal customers of U-Haul storage, which I am.

Claire R.
Grado:

I did find the location a little short-staffed considering a busy holiday weekend. Moving is stressful enough. And even though short-staffed, the reps who did serve customers were courteous, professional and understood our wait-time frustration. Thank you. The staff did a great job under the circumstances.

Curtis M.
Grado:

El cliente no dejó un comentario.

habib k. | Overall Experience |
Grado:

The best place and very great customer service Thanks .... johnny

Amanuel M.
Grado:

El cliente no dejó un comentario.

Valerie K. | Overall Experience |
Grado:

Excellent staff and facility

habib k. | First Impressions |
Grado:

The best place and the very great ppl Specially the very nice lady in the office Thank you sooooooo much Great job

jader b. | First Impressions |
Grado:

We were pleasantly surprised by the attention that we received from Mrs. Patricia Araujo. She was very knowledgeable of how to offer the best product and services to us.

Michelle G. | Overall Experience |
Grado:

Very good experience, very friendly staff.

Anne G. | First Impressions |
Grado:

I had to rent an additional locker, staff was very accommodating and made the process very easy.

Nikolai Z. | Overall Experience |
Grado:

Great place. On the first of December, there was only one employee behind the service desk till 9:40 AM.

Rawle H. | Overall Experience |
Grado:

I honestly had such a great experience. Every single one of the staff was professional and dedicated to their work it was really great to see and they treated me with respect. THANK YOU.

pierre s. | Overall Experience |
Grado:

Great customer service!

Fatima Y. | Overall Experience |
Grado:

I had a great experience at this location. Sunny was very helpful! Excellent customer service.

martin a. | Overall Experience |
Grado:

Elevator was problematic on the day I had the movers In to move my storage. Actually both elevators were down, and the there was only one stair case?? Is that not a fire code issue???

Luis E. | Overall Experience |
Grado:

Clean, safe and fast. Gold star.

suzan m. | Overall Experience |
Grado:

Sole freight elevator always broken. Counter staff were rude at best, overworked and understaffed. Too busy processing truck rental customers to assist the storage customers. Will never come back.

Hakan O. | Overall Experience |
Grado:

Over priced and charges extra no matter what

debbie C. | Overall Experience |
Grado:

The staff is what makes this place. They are friendly, respectful, informative, patient, very helpful, smiling, just a great group of people.

marc M. | Overall Experience |
Grado:

Excellent service

ALLA A. | Overall Experience |
Grado:

Everything was fine! Thanks.

Jessie Z. | Overall Experience |
Grado:

Excellent

Andre P. | Overall Experience |
Grado:

Great location, friendly staff.

Daniel C. | Overall Experience |
Grado:

Terrible service, takes for ever to speak to anyone

Sjanita H. | Overall Experience |
Grado:

I think the 355 Weston road location in Toronto,Ontario was amazing and extremely patient with me . The team was very knowledgeable and helpful !my experience was a blessing ! 😀

Azieb H. | Overall Experience |
Grado:

More staff to deal with your customers or shorten the process. The wait and lineup is too long. 1 elevator not enough. It took hours waiting to use elevator and paid hundreds of extra $ to the mover.

Marilyn K. | Overall Experience |
Grado:

I was very pleasantly surprised by the facility and it's close location for my needs The staff were great! They went out of their way at a time that was very stressful for me.

Mayra A. | Overall Experience |
Grado:

Very professional

Michael B. | Overall Experience |
Grado:

Super easy!!! First time using self storage and couldn't believe how easy it was!

Ernesto A. | Overall Experience |
Grado:

The staff here is amazing. The building clean and maintained.

Abdul M. | Overall Experience |
Grado:

The black lady sorry I didn’t get her name was exceptional, she is in charge of storage units, excellent customer service Give her a raise

Chloe D. | Overall Experience |
Grado:

We always need to wait at least 30 minutes to talk to someone

Elisabeth F. | Overall Experience |
Grado:

employee problems: - took 1 hour to pick a locker for me - joked climate control was broken - forgot to finish closing my unit when I was finished and sent me a charge notification

Vinicius A. | Overall Experience |
Grado:

Great service.

christopher r. | Overall Experience |
Grado:

great service

AMONIA E. | Overall Experience |
Grado:

I recommend that access period be extended beyond 8pm

Ivan L. | Overall Experience |
Grado:

Many thanks to employees at 355 Weston Road!!!

Shane W. | Overall Experience |
Grado:

Some idiot tried to steal my shoes. I was gunna kick his teeth down his nose but your staff was extremely friendly and I wanted her to get home in time for supper so I didn’t. Plus I’m black. jailtime

James S. | First Impressions |
Grado:

Staff were excellent but there were not enough and I felt bad for how overworked they were: also closing at 7 seems fairly impractical.

TASHI D. | Overall Experience |
Grado:

Timing is not convienent should be 24 hours access all the time. Elevator keeps breaking down so inconvienent and always short of staff and have to wait long to get someone to assist

ladislas h. | Overall Experience |
Grado:

Honestly found the hours Open to speak with someone could be open later, & to have at least 1 more person to help customers. On busier times, need more moving Carts. Faith is awesome & friendly!!!

Susy B. | Overall Experience |
Grado:

The ac was broken which made the unit really hot. I really didn’t agree with paying extra for 24 hour access and I found it difficult to access the unit when needed because of my work hours

Stevan S. | First Impressions |
Grado:

great staff, very helpful. straight forward service.

Scott D. | Overall Experience |
Grado:

Excellent communication throughout my stay.

aman m. | Overall Experience |
Grado:

The lady at the front desk was great. Her name started with L (maybe Liliana)

lloyd m. | Overall Experience |
Grado:

I had a good experience using your facility, and would recommend U-Haul to a friend

Matthew J. | First Impressions |
Grado:

Very nice facility, nice staff, explained everything well, seemed a bit understaffed but just could have been a busy moment.

amr a. | Overall Experience |
Grado:

I just wish that the after-hours front entrance has easier access. We had to enter the the digits twice every time we moved an item.

Stephen A. | Overall Experience |
Grado:

I wish the non 24hr access was a little later, but other than, I was very impressed with every aspect of the experience. Great staff, facility, and reliability.

MARK S. | Overall Experience |
Grado:

Very poor COMMUNICATION at the location. I was told my staff that I would not be billed again for storage, and then I received an automatic message requesting payment AND A PENALTY. Very poor

Rui A. | First Impressions |
Grado:

No comments. Everything was done and explain properly. All the best 4 U guys.

Alanna A. | Overall Experience |
Grado:

N/A

rogene r. | Overall Experience |
Grado:

I was not notified my belongings would be removed. I tried to work out a payment plan and Uhal was uncooperative.

Olivia P. | Overall Experience |
Grado:

This facility accommodated our needs for a larger unit on short notice and gave us the same excellent service a year ago when we moved in, as this month when we moved our belongings to their new home!

JEAN PAUL C. | Overall Experience |
Grado:

Excellent clean facility would definitely use this location again

Semen K. | Overall Experience |
Grado:

People at that location were friendly. Thanks for that. It was pleasure to have business with them.

Amanzar k. | Overall Experience |
Grado:

Nice ,clean and convenient location.

GLENDON M. | Overall Experience |
Grado:

The experience was very satisfactory and I will use U Haul again . I will definitely recommend this location especially over others . Staff was knowledgeable and professional

Crystal G. | Overall Experience |
Grado:

The location of the building is inconvenient and lacks sufficient parking. There is only one freight elevator. It was broken once when i was there. Too many units for the number of elevators.

Gildo M. | First Impressions |
Grado:

Amazing staff made sure everything was perfect and convenient to me, outstanding customer service made us feel home away from home, 100% would recommend to a friend

Kelly S. | Overall Experience |
Grado:

Thank you for keeping all my things well taken care of. Great storage and friendly service!🙂

Jackson H. | Overall Experience |
Grado:

My U-Box was delivered on time. Access to load and unload was easy and convenient. The staff in both Calgary and Toronto were friendly and helpful. I would gladly use the U-Box service again.

Mike O. | First Impressions |
Grado:

Service was good. Truck was quite dirty. When I first drove it I thought the windows were mostly covered in condensation but it was dirt. Seats were stained and cup holders were full of something.

Omar H. | Overall Experience |
Grado:

All the staff were very friendly and helpful throughout the time I rented the storage unit. Special mention to Tanya, Lily and Mary. Thank you for the great experience.

Wade C. | First Impressions |
Grado:

Staff was very polite and very infomercial.

Valerie C. | Overall Experience |
Grado:

Very clean facility. Staff were all excellent and helpful. I'm very happy with my storage and moving experience and would recommend this location to anyone.

GLENDON M. | First Impressions |
Grado:

The staff seemed very condescending and unprofessional in there attitude.

amr a. | First Impressions |
Grado:

Extremly nice and supportive staff. a 5 star Uhaul location

Julian L. | Overall Experience |
Grado:

thank you

Daryn D. | Overall Experience |
Grado:

I can't say enough good things about the staff person Maricon who helped me with picking up my U-Boxes. She was extremely helpful, friendly and made the whole process a breeze. Thank you Maricon!!

Dustin F. | Overall Experience |
Grado:

Lilli was polite and kind and accommodating and helpful.

CHRISTOPHER A. | Overall Experience |
Grado:

I was very impressed with the entire staff. They are friendly knowledgeable and very professional. One of the staff that stands out is Donna. She's a natural service oriented individual. Awesome job!

Hadish M. | First Impressions |
Grado:

For me the customer service people were very Helpful.

Jacob D. | Overall Experience |
Grado:

Thanks a lot guys. Came to my rescue right when I needed it.

ryan m. | First Impressions |
Grado:

I had a fantastic experience! I rented a u-Haul, and was pleasantly surprised to be offered a free storage unit for a month. Most of all, the staff were incredibly friendly & helpful. Very impressed!

glenn F. | Overall Experience |
Grado:

Excellent staff,, great service. Will recommend to others. Thanks.

ruane r. | Overall Experience |
Grado:

Really helpful staff. Clean facilities.

debbie l. | Overall Experience |
Grado:

Great service

tessy n. | Overall Experience |
Grado:

Excellent service... I would definitely refer my friends

Marsha T. | First Impressions |
Grado:

Great services. Thank you for making this a breeze for me.

hernan b. | Overall Experience |
Grado:

Above my expectations. Clean, secured and easy to access. Reasonably priced as well.

vinroy s. | First Impressions |
Grado:

The service was a great experience I will recommend a friend.

Katrin A. | Overall Experience |
Grado:

Staff were very helpful and accommodating. Thank you!

frank s. | Overall Experience |
Grado:

Amazing service experience!! All my moving stress went away when I went to you guys! Need to promote more the U- Box. It work perfectly with my moving

pericles p. | Overall Experience |
Grado:

Staff was great and place was clean. So many delays and problems. Machines at cash didn’t work. Took an hour to get everything done. And charging people $100+ to cut a lock is ROBBERY. Wil not go back

Francis B. | Overall Experience |
Grado:

They went out of their way to help when I needed to park my car for a short term while moving. Very helpful and would highly recommend!

Omar H. | Overall Experience |
Grado:

Tanya and Lily were fantastic, they helped me correct an initial wrong selection that I made. Definitely will recommend that location primarily because of the service I received from several staff

olia p. | Overall Experience |
Grado:

Everything went well. The staff was helpful.

Sarah B. | Overall Experience |
Grado:

I had a great experience over all with uhaul!

Raven M. | Overall Experience |
Grado:

The staff was great. They even helped me find a forgotten item after I closed my unit. Great service guys!

carine b. | Overall Experience |
Grado:

Good experience.. thanks for 1 month free storage. Would recommend!

Christopher M. | Overall Experience |
Grado:

Was with the company for over a year! Can’t complain just wish your price was cheaper lol :)

Remy A. | Overall Experience |
Grado:

There was not enough staff to attend to customers in a timely manner, and there was only one elevator. I spent more time waiting on the elevator than moving, and consequently I returned the truck late

Maria G. | Overall Experience |
Grado:

It is very inefficient to have staff working the desk and then having to leave to check equipment. There would be less of a lineup if there were seperate staff for the desk and in the parking lot

sina Z. | Reservación |
Grado:

Has Very friendly and patient staffs. Clean storages, easy access.

Mike S. | Reservación |
Grado:

👍

Sarah F. | Overall Experience |
Grado:

The facility was fine but unfortunately the staff was way below par. They never took the time to explain things and most of the time had an awful attitud. For this reason I wouldn’t recommend U-Haul

Michael C T. | Overall Experience |
Grado:

None

Richard D. | Reservación |
Grado:

all good

James B. | Overall Experience |
Grado:

Working with Lilly was a pleasure she's frendly and helpful

Riley G. | Overall Experience |
Grado:

The experience of using the UBox was terrible. Multiple employees did not know what was going on and it was a huge headache.

Maria G. | Reservación |
Grado:

The person who helped us was very helpful

Francois R. | Overall Experience |
Grado:

The staff lost whatever file pertained to my scheduled pick up date and time, so they didn't know I was coming. It took them 1.5 hours to figure things out, which meant the rest of the day was hectic.

janice j. | Overall Experience |
Grado:

I would use U- HAUL service again. I would strongly recommend U -HAUL services to my family and friends.

sebastian f. | Reservación |
Grado:

The confirmation email is hard to read and doesnt show pricing. It would have alleviated the pricing issues i now have.

Mike C. | Overall Experience |
Grado:

Operates on hours that are not designed for customers that work during the day. Had updated contact info. Contacted references 1 day after payment date instead of me w/ updated contact info.

Terry Q. | Overall Experience |
Grado:

Everyone I worked with was very helpful and patient, arrival to my departure. Thanks to all of the staff at this venue. This is was just what I needed after arriving from a cross-continent move.

Mansha I. | Overall Experience |
Grado:

The Ubox was delivered on time and everything was done smoothly. Had a pleasant experience. We forgot one small rod in the Ubox and Lilly came back the next day to hand over the equipment. Happy

Sannie K. | Overall Experience |
Grado:

The move out date is not correct. I moved out on Sat 21st July 2018. I was annoyed because my account was not closed when I moved out and I received a bill for the following month.

Louay D. | Overall Experience |
Grado:

Excellent customer service, and amazing staff!!

OGUGUA H. | Overall Experience |
Grado:

I initially asked for my U-Box to be delivered week of July 16th. Advised would arrive 18th for sure. Took week off for move, confirmation says 23rd itll come. Didnt come til 25th. Twitter was helpful

Kimisha T. | Overall Experience |
Grado:

The staff when I could get to them via phone was pleasant and helpful. The wait period to talk to someone via phone, VERY POOR.

Anubhav M. | Overall Experience |
Grado:

The Lady who drove the vehicle and brought the containers was very helpful and friendly. The overall service was excellent. Thank you.

DEQA D. | Overall Experience |
Grado:

Moving is already stressful in itself, your staff, trucks and facility made the process so much simpler. Thank you!

Yalin K. | Overall Experience |
Grado:

Everything was good until the day I decided to move out of my storage unit. There was a huge line at the desk and only 1 employee was helping the customers.

adam r. | Overall Experience |
Grado:

This was an awful experience renting the U-boxes. Very disorganized, late delivery and poor customer service. Would not recommend this service to anyone. Pay the extra money to go with another company

Shawn G. | Overall Experience |
Grado:

The front line staff I delt with was very friendly and helpful. That said, wait times were longer than expected. The management team however seems less than competent.

Anita T. | Overall Experience |
Grado:

Thanks

danny h. | Overall Experience |
Grado:

My only problem was trying to reach the office via phone - I was on hold for 15 minutes, only to be told computers were down and to call back in 20 mins.

Charlie B. | Overall Experience |
Grado:

All staff that I encountered were fantastic, especially Lily. Amazing customer service. I could not have asked for better, and got much more than I expected. Bravo team!

Barb M. | Overall Experience |
Grado:

The receptionist was wonderful on the phone & was very helpful in assisting me with finding capital movers . To bring my u box to my place & unload & return the unit . Made my life easy . Thank you

lily h. | Overall Experience |
Grado:

I’m not happy with customer service, I ask many times to change the email address I gave them at the beginning and they never did it. I ask them in person and over the phone.

XIAO Y. | Overall Experience |
Grado:

Great job!

Stef G. | Overall Experience |
Grado:

Main elevator was broken on move in.

lelain d. | Overall Experience |
Grado:

Lili the manager in Toronto was very helpfull and professional. She did everything to help us and make our moving much easier. If rate 1 to 10 (10 being the highest) i will give her 10.

No reviews have been submitted for this location.

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