Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The young man that I dealt with was awesome !!
Helpful and always in a good mood even when his office was full of customers !! The young girl that helped me when I rented the unit was great too ! She told me she was leaving soon to travel so I didn’t get to thank her when I moved out ..
SHERRILL BRAMLETT
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
ashely dumas
|
First Impressions
Rating:
3.0
Unit was difficult to get items in or out base on the set up of or location of the door. Was a pain to get things because door had to be swung open get items and swing door back in a very tight corner.
trina Williams
|
Overall Experience
Rating:
5.0
I will be using your services again. Keep up the good work.
Margaret Nodd
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
John Walton
|
Overall Experience
Rating:
5.0
I think the gas guage float needs to be changed in the truck i rented because i fill it up all the way drove 10 miles and I get a email that it was 3/4 . And I got charged 18 dollers for gas
LUIS Bautista
Rating:
5.0
I don't like the paper with the milage don't match with real. I pay 30 dollars additional for miles I don't use. I'm not happy.
Pablo Lopez Parrague
Rating:
5.0
Customer did not leave a comment.
lidia ligon
|
Overall Experience
Rating:
5.0
Perfect!
OSCAR GARIDO
|
Overall Experience
Rating:
1.0
Customer did not leave a comment.
DAVE TURNER
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Maydora Davis
Rating:
5.0
A perfect truck rental experience. The staff were especially friendly and helpful. Highly recommended.
John Scarbrough
Rating:
5.0
Great Customer Service 👌
latisha smith
Rating:
5.0
I have rented from you guys before and I’ve always walked away and not worry about my things being stolen or anything else . The facility is always very clean. The staff is also friendly and helpful. I would highly recommend U-Haul storage and rentals on the trucks.
DEBBIE PAYNE
|
First Impressions
Rating:
5.0
N/A
JOSH MUHAMMAD
Rating:
4.0
L
Levon Hall
|
Overall Experience
Rating:
4.0
A site or method that helps customers a link to donate , sell wardrobe boxes and other boxes for reuse
GREGO SHULLEK
Rating:
2.0
Closed out account on Jan 7 and my checking account was attempted to charge on Jan 10. Called facility and was told by an assistant manager that there was nothing they could do to stop this from happening and that I needed to just tell my bank to block transactions. I'm very disappointed that your system is still trying to charge me and your answer to fixing the problem is I need to contact my bank. Why not see why YOUR system is still charging me?. Why am I being made to do YOUR job? I did what I was supposed to do on my end. Staff was very unhelpful and assistant manager told me I can speak to his boss Cody but he is sure that he will tell me the same thing . Unacceptable
kindra cruz
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
shakayla peoples
Rating:
3.0
Customer did not leave a comment.
Stoney Browning
Rating:
5.0
Customer did not leave a comment.
DEVONTE NESBY
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
georgette venson
|
Overall Experience
Rating:
5.0
Jennifer provided great customer service!! She is an asset to the company. She made the process painless
Cabretta Howell
|
First Impressions
Rating:
2.0
I set up after hours pick up and got to the location and there was a lock on the back of the truck with no key. Had to wait on someone to get there to cut the lock. Also when I finally got the back door open after waiting almost 2 hours the dollys I paid for were not in the truck. Had to return the next morning to pick up the dollies.
Shanavia Jones
Rating:
1.0
The Gentleman at the desk was professional and friendly!
robert warren
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Antoni Bradley
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Shericka Perry
Rating:
5.0
Very nice .
SERETA THOMAS
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
natasha freeman
|
First Impressions
Rating:
4.0
Just didn’t know you had to let the staff know you were or have moved stuff out when I was there the last time I didn’t and this time I was being charged and first month was free and my stuff was out before the 5th .
MABLE DUNN
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
SANDRA FRANKLIN
|
Overall Experience
Rating:
5.0
No comments at this time. I will be needing photos and videos of a young man I requested assistance of. His face was shown on many views including at the Airport location. He kept my furniture and refused to answer the phone. I will be needing a little information later.
Nellina Lofton
|
Overall Experience
Rating:
5.0
Great service!
Thank You!
Joseph Meka
Rating:
5.0
Customer did not leave a comment.
Antoni Bradley
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
VIJAY SURYADEVARA
Rating:
4.0
Customer did not leave a comment.
BARBARA TRAVIS
|
First Impressions
Rating:
3.0
Lock mechanism on storage unit is off track and doesn't lock
Antoni Bradley
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Samantha Newbegin-Fraction
Rating:
5.0
Customer did not leave a comment.
shelexia rembert
Rating:
3.0
Megan was a good CSR--a keeper. The truck was sub-standard. The cab reeked of cigarette smoke; i had to change clothes after driving. The windows were plated with cigarette smoke residue and hampered visibility. The windshield wipers need replacing. The brakes and transmission need work. The backup lights were too dim to be of use. I got less than 5 MPG, which is horrible mileage for a 1/3 filled truck. The tie-downs were mostly useless because of the metal brackets over the top, which prohibited passing rope or other materials through them. This van is substandard and unsafe--shame on you for having it in your system. Worst of all? I asked for a location 5 miles closer (each way) in order to save time and money. You said you sent notifications of the different location, but they never arrived. I paid for an additional 10 miles I should have avoided. NOT HOLDING MY BREATH WAITING FOR YOUR WRITTEN REPLY.
RANDALL SLAFSKY
Rating:
4.0
Customer did not leave a comment.
Melinda chism
|
Overall Experience
Rating:
5.0
Very nice truck
Nice air conditioning
TONY DIDONNA
|
First Impressions
Rating:
3.0
My luck was not inside my unit as promised and caused me extra time and money that I did not have.
Amy McClaskey
|
Online Move In
Rating:
5.0
I appreciate Uhaul.
Charmaine Byrd
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Trumaine Smith
Rating:
5.0
Renting was easier and quicker than I thought that it would be.The dispatch and drop off location made it super easy.The price was reasonable and the miles were calculated exact.
Tim Bullion
Rating:
5.0
Customer did not leave a comment.
Marcus Caldwell
Rating:
5.0
Always exactly what is expected
Paul Smith
|
Overall Experience
Rating:
3.0
The truck was barely drivable. I was unable to make my planed trip in this vehicle. It is in serious need of an alignment. The cab also smelled like smoke and it was an all around bad experience.
Matthew Bees
Rating:
5.0
Thank you all for your kindness
JOHN JOHNSON
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
DERRICK BAILEY
|
Overall Experience
Rating:
4.0
Megan was awesome on Saturday 8/12/2023
THERESA M CLARK
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Melinda chism
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
erica maull
Rating:
5.0
Excellent customer service Daimon d was well act knowledgeable helpful and professional
JEANENE WRIGHT
Rating:
5.0
Customer did not leave a comment.
Yohontias Brison-Thomas
Rating:
5.0
Please be sure I am off all of your email, text lists, etc. Thanks
Carole Boudreaux
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
april Williams
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Andrea Penix
|
First Impressions
Rating:
5.0
Make sure Damion is working. He is delightful, professional, knowledgeable and overall an excellent representative for you company.
Thomasine Brown
Rating:
2.0
Never even had a working light in unit
jennifer breiding
|
Overall Experience
Rating:
5.0
The young man was well mannered and friendly hard to find good help. Please keep them.
JOHN JOHNSON
|
First Impressions
Rating:
5.0
My initial storage was under a leaking pipe and had water in my storage. And I received a text that said I had my lock in there and I didn't. So the next day I went to the front office and the gentleman there switched me to another storage and I received my lock while I was in there with no problem.
Monique Harris
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
Becky Lacoste
|
Overall Experience
Rating:
5.0
great customer service
David Robinson
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
Justin Culpepper
Rating:
5.0
I believe the young man who helped me is called Damon? He was so kind, helpful, and professional. I was in and out in a flash.
JENNIFER IRIZARRY
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Zareka Blackmon
Rating:
5.0
Customer did not leave a comment.
JERRY WILLIAMS
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
prince antoniette
Rating:
5.0
Customer did not leave a comment.
JERRELL NORED
|
Overall Experience
Rating:
5.0
Just as always and as expected. This is why I continue to use U-Haul. Very good communication and they do exactly what they say. Great!
Paul Smith
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
katie bumpers
Rating:
3.0
Customer did not leave a comment.
Michele Rogers
Rating:
5.0
Fast and friendly assistance from Bryan. Thanks.
Jose Antonio Montiel
Rating:
4.0
Nothing
elarus mitchell
Rating:
4.0
Customer did not leave a comment.
Hannah Shaffett
Rating:
5.0
Customer did not leave a comment.
Matthew Strickland
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
yolanda graham
|
Overall Experience
Rating:
3.0
I was not satisfied with the price hike so many different times that's exactly why I moved out
Exiomara Goins
|
Overall Experience
Rating:
4.0
please make sure that all items are actually available and put into the uHaul before giving it to the customer
This is the second time I've rented a uHaul and a Dolly only to not receive the dolly both times so money was wasted
ALLISON CHESTANG
Rating:
5.0
Customer did not leave a comment.
JAMES GRIFFIN
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
JERRELL YOUNG
Rating:
5.0
The Young Man that works at this facility, shows Outstanding Customer Service skills, he was friendly and provided excellent help. He is truly an excellent employee to represent your company.
charles cox
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
james sellers
|
Overall Experience
Rating:
5.0
Include the dolly with truck the truck sounded like it needed maintenance it was pulling slow but we made it
ZANNIE HOUSTON
Rating:
5.0
Customer did not leave a comment.
JERRELL NORED
|
First Impressions
Rating:
5.0
Daimon was above excellent!! Very knowledgeable, helpful and patient with us!!! Great customer service!!
jack chavers
Rating:
5.0
Customer did not leave a comment.
Kamilah Calhoun
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Alexae Pickett
Rating:
5.0
I moved into a senior apartment and then moved my belongings into there.
ethel keller
|
Overall Experience
Rating:
4.0
Very good customer service.
HETTIE VAUGHN
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Anthony Striplin
|
Overall Experience
Rating:
5.0
Continue providing great service 👏 👍 👌
janice Rodgers
Rating:
5.0
You have to slam the door dor it to close. Otherwise it says the door is open.
LATRINA MCCLENDON
Rating:
5.0
The only problem I had was poor communication with the young man who set me up on 2/9/23 for the U-Haul on 2/10/23. He never told me I needed to go to another location to pick up the truck. That was very poor having me to drive to one place wait 20 minutes to be told I need to pick up some where else. When I got to the 2nd location, the young man who waited on me was so professional and very nice very courtesy. He made my day good and I felt better about all the miscommunication between the first guy at the other U-Haul business that's something that your company needs to train your people to let them know that you will not come back to this location to pick up you will be going to another location to keep someone from traveling out of their way but to sum it all up it was a very well experience because that young man that I went to the location to get the U-Haul was very very kind.
caprina boykin
Rating:
5.0
Very pleased with service
Lakeitha Young
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
YOO KIM
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Ebonee Kenny
|
Overall Experience
Rating:
1.0
I was Kicked out by the manager the guy 1st time seeing me there and said I had to leave I work two jobs I have a place to lay my head but this guys comment was that I was living there this place sucks as well as the manager
javan marvin
|
Overall Experience
Rating:
5.0
The young black guy was always helpful very friendly and respectful I would recommend this property to anyone
arkika washington
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Tameka jackson
|
First Impressions
Rating:
4.0
Very friendly, helpful staff but unit had a leak in the roof that resulted in water damage to many items
Dusty Smith
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Dnedra Portis
|
Overall Experience
Rating:
5.0
This Uhaul location was AMAZING & ABOVE, STAFF & ALL! The only issue was when I had to put my code in at the gate I had to get out of my car even some times in the rain being that I didn't want to pay extra for the remote access gate key. I would recommend this location to relocate the gate code post so No one has to get out of their vehicle. Beside that my experience was superb! Thanks UHAUL!
Shirome Campbell
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Cynthia Freeman
Rating:
5.0
I accidentally locked the keys in the truck and was given conflicting information on how to handle it
valerie white
Rating:
3.0
It was fine just hate I lost all my stuff after all those years.
Ada Lowman
|
Overall Experience
Rating:
4.0
Very well maintained
Selener Thomas
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
ADRIENNE JONES
|
Overall Experience
Rating:
5.0
This is a good company to use the rates are reasonable I will always use this company and will recommend it to anyone that need a storage or U-Haul truck thanks for being so nice and kind to me I appreciate you
CONSTANCE MURPHY
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
holly Jordan-Webster
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
LINDA CORCORAN
|
First Impressions
Rating:
5.0
I always have excellent service with Uhaul in location stores and customer representatives on the phone! It's great to know I can call a company for a rental and not have to worry about any issues or problems to get something!
Amanda Romero
Rating:
4.0
Customer did not leave a comment.
SALLY BARREN
|
Overall Experience
Rating:
5.0
My experience was smooth & very professional. I was in a hurry to move items temporarily while changes to my house were being made & all items removed from the floors, including closet floors. Uhaul was perfect. There is no lighting inside the individual spaces so one depends on bright hall lighting (good enough for me).
Barbara Asmus
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Terry Atchison
|
Overall Experience
Rating:
1.0
Customer did not leave a comment.
JOE KAI
Rating:
3.0
Customer did not leave a comment.
Charlene Williams
|
Overall Experience
Rating:
5.0
Everything was great, I picked truck at 6am , it was dark, had a little trouble seeing letters on lock, but I will definitely recommend …
Marvin Tarver
Rating:
5.0
Customer did not leave a comment.
Jauvis Matthews
Rating:
5.0
Customer did not leave a comment.
DOMINICK DAVIS
|
Overall Experience
Rating:
5.0
Would have stayed storing my things there. The unit cost increased and I found another storage place for same money, bigger unit and climate control. Then Having things damaged from another customer hitting my unit with their vehicle was the end of interest to stay there.. I know it was an accident but very unhappy having damage to a couple things that are not replacible but hope I can find someone to repair. Mr.Cody Hill was on top of it and had unit door fixed quickly no complaint there.
Gregory Miles
|
Overall Experience
Rating:
4.0
N/A
sabrina dixon
|
Overall Experience
Rating:
5.0
Employee was knowledgeable and very efficient. He was busy with 2 other people. But I waited only a few minutes.
EDNA CALDWELL
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
COURTNEY WILSON
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
YOLANDA PURIFOY
|
Overall Experience
Rating:
5.0
Exceptional customer service experience, as I was treated with respect, kindness and understanding of my needs interms of storage space and moving supplies.
Peggy Hill
|
First Impressions
Rating:
5.0
Damon and Andrew have been extremely helpful!
REBECCA MANNING
|
First Impressions
Rating:
5.0
Continue the good service
Leophus lyde
|
First Impressions
Rating:
2.0
Customer did not leave a comment.
ELBERT Taylor
|
First Impressions
Rating:
3.0
No parking area, hard to navigate to location off Airport Blvd.
Martha Brown
Rating:
5.0
I just wish there was lighting in the unit. Lighting from the hallway is not sufficient even with the door open enough to read the writing on my boxes. I’m certain it’s a fire safety issue, but with todays technology, one would think it’s possible. Other than that, I have NO complaints!
Barbara Asmus
|
First Impressions
Rating:
1.0
Customer did not leave a comment.
MATHILDE NICOLAS
|
Overall Experience
Rating:
3.0
Difficult to get into and out of the place with a large UHaul
Marian DePriest
Rating:
4.0
Customer did not leave a comment.
madeline bouck
|
Overall Experience
Rating:
3.0
When pickng up the equipment the gentleman helping was awesome and very helpful but the boy that was on when returning the uhaul definitely shiould not be working in customer service 1) i was trying to call to let them know i was on my way but still had a few item in the truck that did not fit in my other unit and did they pissibly have a small unit i could rent. After 30 min of calling and him picking up and putting on hold finally spoke with him when i was 5 mins from the store and was told yes they have a small unit but they are closing in 5 mins and i could leave the uhaul and they would dispose of my items. I literally pulled in at 4 pm and tried to go in not only was the door lock he got in his car and drove off smiling at me. We can all follow are schedule and turn customers away or we can all do exactly what we was trained to to do but the best customer service is when an employee goes beyond what has to be dobe and schedule to assist customer and this boy failed. But if we based this review on the first gentelman who was there when i picked up it would have
been perfect!! theirs always one person
That ruins it for everyon
Lesley Lovett
Rating:
5.0
Customer did not leave a comment.
VIVIAN NEWMAN
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Brittney Osborne
Rating:
5.0
Customer did not leave a comment.
terry green
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
robert coleman
Rating:
5.0
Customer did not leave a comment.
JOHN GREENWAY
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Chanda Burks
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
DOUGLAS ATCHISON
|
Overall Experience
Rating:
5.0
Nice everything very nice and professional. Great help at front desk with Andrew
shannon ivery
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
samierya mitchell
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Jakala Kidd
Rating:
5.0
Customer did not leave a comment.
Kendra Hollins
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
KEYANDRA ARIYO
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
xavier withers
Rating:
1.0
Left message for store to give me a call and never received it. Next day Store opened at 9am but personnel there unable to help until another person arrives at 930. 930 turned into 1030 while at least 6 people are waiting at connected location for this person. The original person who said he couldn’t he is the same person who eventually helps. Needless to say this is a complete waste of 1.5 hours of my day just waiting on personnel after a 3.5 hour drive.
SeCora Washington
Rating:
5.0
I am always pleased with the service I received when I use this facility.
annette gibbs
|
Overall Experience
Rating:
4.0
The place I unloaded my UHaul and turned it in was extremely nice and kind and I enjoyed his service. I would recommend this place to anyone that needs you. Thank you very much!
tammy hull
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
gwendylin kennedy
|
First Impressions
Rating:
5.0
I have had a unit at this U-haul location for almost a decade. All of my experience with the staff and location are excellent. I still have another unit at this location that I continue to look forward using.
SAM RYALS
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Marzelle jefferson
|
Overall Experience
Rating:
4.0
i didn't like the fact that the prices kept increasing
Luis Mcmurphy
|
Overall Experience
Rating:
5.0
The guy at the mobile airport Blvd drop off location has the best customer service I have seen in a while I think his name was Damien but he was great
CORY MOORE
|
First Impressions
Rating:
5.0
The two guys in the shop were amazing. You can improve by giving those boys a raise they keep that place afloat.
anthoy popalardo
Rating:
1.0
Customer did not leave a comment.
Jana Williams
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
ASHLEY TARLETON
Rating:
4.0
Customer did not leave a comment.
Shatondra thompson
Rating:
5.0
Customer did not leave a comment.
Anthony Striplin
Rating:
5.0
Customer did not leave a comment.
Randy Fuller
Rating:
5.0
Customer did not leave a comment.
SHANDA GILES-WILSON
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
JOHN GREENWAY
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
John Greenway
Rating:
5.0
Customer did not leave a comment.
SADE JAMES
Rating:
2.0
Upon return, the young lady was rude then she called me and hung up in my face because I was late returning the truck. The location closes at 5:30, I got there at 5:21 she had her bags at the door, office was locked and she asked me thru the door to put the key in the after hours slot on the door. Very unprofessional and rude and I will never rent or recommend this location to anyone!!
Rebecca Snowden
Rating:
5.0
Staff very helpful and friendly.
Sophia Lee
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Suresh Karne
Rating:
5.0
The Mileage was incorrectly assigned. Got an error trying to correct it. Showed the Rep the correct reading. Waiting on a refund. Make sure to take a picture of the odometer just in case. Overall service was good.
Marvaleen Galloway
Rating:
5.0
Customer did not leave a comment.
Michael DeRamus
Rating:
5.0
The guy at the front desk was very friendly and helpful when checking in !!
KLYNN PLEASURE
|
Overall Experience
Rating:
3.0
Picked up Uhaul and expressed my concerns about the vehicle durability and noises heard while driving and employees neglected the problems mentioned to them.
Frederick Jackson
Rating:
5.0
Customer did not leave a comment.
KEYANDRA ARIYO
|
First Impressions
Rating:
4.0
The purpose of the 24/7 truck option is for convenience at the pick up and drop off times. However, if it’s always down due to technical difficulties it’s more of a nuisance than a help.
Nicole Thornton
Rating:
3.0
Customer did not leave a comment.
Gregory Overbeek
Rating:
4.0
Truck leaked on the inside ruining some of the boxes of books we were carrying. This truck does not need to go back out until the entire back section is sealed.
Ronald McCarson
Rating:
5.0
Customer did not leave a comment.
Bryan Boylan
Rating:
4.0
Customer did not leave a comment.
DILLON HERBERT
Rating:
5.0
Customer did not leave a comment.
Sean Dunn
Rating:
5.0
Customer did not leave a comment.
Gary Blake
Rating:
5.0
They were a big help. Everything went smooth. I’d recommend U-Haul to anyone.
david Parker
Rating:
3.0
It's a storage unit place. Not really much space to park a 26ft U-Haul but managed.
David Tougaw
Rating:
3.0
The driver door didn’t want to close, the check engine light was on, the truck didn’t have a ramp, no inspection or details given on pickup, wasn’t notified that it didn’t have a ramps either.
Antiana Smith
Rating:
5.0
Customer did not leave a comment.
dianne drain
|
First Impressions
Rating:
4.0
Rent was expensive!
peggy pettway
|
Overall Experience
Rating:
5.0
Andrew was very helpful and friendly. All of my questions were answered. Everything went smoothly and was great.
niegel campbell
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
William Reynolds
Rating:
4.0
Stop going up on the price of rent !
peggy pettway
Rating:
5.0
The gentleman at the counter Damon he was very helpful and knowledgeable about the storage units
KIRTISTIA KNIGHT
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
CHARLES PHARR
Rating:
5.0
Very friendly and thanks to everything.
loukisha spencer
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
richard hackworth
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Patricia Reese
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
CARLOTTA BURROW
Rating:
5.0
Customer did not leave a comment.
Jocelyn Brumfield
|
Overall Experience
Rating:
5.0
courteous and helpful
Sam Maisel
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Lezerick Harris
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Phyllis Crabtree
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Samantha Merritt
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
MICHAEL MILES
Rating:
4.0
Customer did not leave a comment.
CHELSEARENEE BROWN
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
johnathan showers
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
DEBORAH FORTENBERRY
|
Overall Experience
Rating:
5.0
I really like this store. The associates behind the desk are really nice and easy to work with. I call on this location every time I need a truck. We have also utilized the storage units several different times.
KELLY THAMES
Rating:
4.0
Hope i dont have to use youguys again an that your all blessed
Lataya Harrison
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Gilbert Tucker
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
BRITTANY MILLER
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
TERRY WILLIAMS
Rating:
4.0
Customer did not leave a comment.
Jacqueline Crittenden
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
JOEL MILSTEAD
Rating:
3.0
The roach spray was very strong and in you storage items. I was not pleased with that....
michelle johnson
|
Overall Experience
Rating:
5.0
The staff was always courteous and helpful .
CHININA FRANKLIN
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
TACORA PETTWAY
Rating:
5.0
Great service thank you!!
ARCHIE SANDERS
Rating:
5.0
Customer did not leave a comment.
Chinina White
Rating:
5.0
Customer did not leave a comment.
Junella Unger
|
First Impressions
Rating:
3.0
The storage I rented was misleading on the size that it would hold 1-2 bedroom it's actually like a studio apartment and it was to small
JACQUITTA PERRY
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
latanya McGadney
|
Overall Experience
Rating:
1.0
Customer did not leave a comment.
MELODIE LOTT
Rating:
5.0
Customer did not leave a comment.
TEKEARA CARROLL
Rating:
5.0
I would just like to say thank you for all of the assistance that I received from your team. The young man who checked me in was very knowledgeable, friendly and was able to make sure that I had everything I needed for my unit. I was back-and-forth several times to the unit and every time I saw him he had a smile for me and always made me feel safe and welcome. Keep up the good work over there and I will definitely be recommending you to my friends and family. With Mobile in the condition it’s in right now Safety is high on the priority list. Your location and staff made my family and I feel secure while using the unit. Thank you for all you do keep up the good work!
Stephanie Davis
|
Overall Experience
Rating:
3.0
When I made my reservation, I was told I could pick up the truck an hour before the store opened by using the 24/7 Truck Share check in on my smartphone. When I arrived at the store at 9:15 am, the app told me my order was switched to in person pickup. So I had to wait for 45 minutes for the store to open. Then had to wait another 20 minutes while the truck was checked in and cleaned before I could take it. This fiasco caused my movers to have to wait around for me for an hour 15 minutes.
JEFFREY COLLUM
Rating:
4.0
The only difficulty I had was locating a cart during the move in/move out process.
Timothy Jurgensen
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
michael person
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Jessica Welch
|
First Impressions
Rating:
1.0
The initial location I reserved, did not have any employees there and the did not return my call after initial contact.
I had to wait 15 minutes at the next location for the employee to finish using the bathroom.
The vehicle was very jerky and the check engine light came on right after I picked the vehicle up.
Call in customer service was excellent, but I would have hated to be on a deadline.
STARISK WILLIAMS
Rating:
5.0
Have a sign on the door telling us where to park. Other than that, the guy who helped me was fantastic.
Deirdre Sanders
Rating:
5.0
Customer did not leave a comment.
TERESIA JONES
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Azlean Williams
|
First Impressions
Rating:
1.0
No parking lot at all
Kurt Hockett
Rating:
5.0
Customer did not leave a comment.
Ennius Collazo
|
Overall Experience
Rating:
5.0
Ethan made the process so easy. He was very professional and so friendly. I will definitely be using this location again
SHATAY ADAMS
Rating:
4.0
The only complaint I have is that I moved into the unit Nov 1, and out on the 13th. I paid for a month in advance. I was told at checkout, that they do not refund partial payments. I was due over $120. There is no way I am paying for something I'm not getting full use of.. Especially in todays economy. I am not even sure this is legal, and will pursue further if I dont get my money back. I need my money back, asap. I reported this to the Asst.GM and he will get with GM and he is supposed to get with me on Monday.
KATHRYN CHAILLOT
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
DAVID MARTIN
Rating:
4.0
This was not the location I had reserved or the truck I had reserved. The staff was very nice and made up for the issue
WAYNE BELIS
Rating:
5.0
The guy that waited on me is very nice
SHEILA WHITTED
|
First Impressions
Rating:
4.0
My only note is that i could not find any carts to help move my boxes.
Timothy Jurgensen
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Shaquanda Hollis
|
Overall Experience
Rating:
5.0
Keep up the great work.. and excellent customer service 👌
TERRY TILLMAN
Rating:
5.0
Customer did not leave a comment.
KAREN ALFORD
Rating:
4.0
Customer did not leave a comment.
joe howze
|
Overall Experience
Rating:
2.0
Lady behind the counter was absolutely rude, no care for working, and genuinely didn’t want to be there
TOBY EASTIN
Rating:
5.0
One of the best storages . Great prices, and helpful service!!
jasmine rooks
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Richard Beech
|
Online Move In
Rating:
3.0
Customer did not leave a comment.
charles cox
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
johnny LOCKE
|
Overall Experience
Rating:
5.0
Christopher was very helpful
Kenneth Stabler
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Edward King
|
First Impressions
Rating:
4.0
The facility seem to have a hard thin keeping employees, I recommend purchasing a gate remote to access the facility at your convenience
ELIZABETH COLLINS
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
DARALYNN ROBERTS
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Luis Mcmurphy
|
First Impressions
Rating:
5.0
I had a fast a friendly check out and my move in was a breeze. Thanks for making my experience so easy.
Libeada mathews
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Lilly Mosley
|
Overall Experience
Rating:
5.0
Excellent customer service.
HETTIE VAUGHN
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
mable dunn
|
First Impressions
Rating:
5.0
Building is kept clean and secure , outstanding customer service.
alex aedo
|
First Impressions
Rating:
5.0
Thank you for your service.
Alvin Miskel
|
Overall Experience
Rating:
5.0
Great customer service.
rhonda garner
|
Overall Experience
Rating:
5.0
Alana and her husband were very knowledgeable and very friendly. The young man who took care of me on the 13th was very respectful and also knowledgeable. I will definitely use this facility again. I give them a 10 out of 10.
Annette Gibbs
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
CONRAD WILLIAMS
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Joycelyn Wallace
|
Overall Experience
Rating:
4.0
The staff was great and I left completely satisfied with my new storage unit. The only thing that was a cause for concern, is due to being active duty military, I was asked for my commanding officer’s name and phone number. I was told that this was company policy in the case a service-member is deployed or any situation that would warrant contacting military officials. The reason that this is an issue is because a service-member’s commanding officer (CO) changes quite frequently. It’s a temporary billet assignment not one permanent person. A better point of contact could possibly be the manpower headquarters element for the particular branch of service. The service-member should be able to generate that information. Just an aspect to consider regarding service-members.
jeff arnold
|
First Impressions
Rating:
5.0
Ms. Bridgette was really helpful and I’d recommend her to anybody
Meah Smith
|
Overall Experience
Rating:
5.0
The staff was very friendly and kind and knowledgeable about all my needs I surely appreciate them. Thanks M York
melinda york
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
robert warren
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
KEITH MOORE
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
isaiah jackson
|
Overall Experience
Rating:
3.0
Unit I rented was taken. And wasn’t what I expected.
YEKATERINA TULBYA
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
deangelo washington
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
JOHN M TYSON Jr (representing Charles R. McDonald)
|
First Impressions
Rating:
5.0
Great place
Montrez Poellnitz
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Herman Cade
|
Overall Experience
Rating:
5.0
The Staff is Awesome,Polite and helpful!
Thank You for everything!
Joe Meka
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
herbert faile
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Carletha Walls
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
deangelo washington
|
First Impressions
Rating:
5.0
Thank you so much Alana😀
Lewis Watts
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Demarcus Crenshaw
|
First Impressions
Rating:
5.0
This is an excellent storage facility it is always clean and very well maintained. I rented a storage unit from them for over two years. The Robertson’s (the purveyor’s for U-haul) are so nice, helpful, caring and make the over all experience a 11 out of 10. If you have an opportunity or need to rent a storage unit...MAKE SURE YOU CHOOSE THIS LOCATION!! You won’t be sorry.
Jon Fore
|
Overall Experience
Rating:
5.0
Overall, a great experience. I was sorry to leave and would have stayed if the site were closer to our new residence. Management could even have been nicer or more cooperative.
Barbara Stanton
|
Overall Experience
Rating:
5.0
They are great just wish they stayed open later
DANIEL BURGIN
|
First Impressions
Rating:
5.0
Alana and her team were amazing and always very friendly! I would highly recommend this location!
Douglas Cayton
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
chashity lewis
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
amber robinson
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
loukisha spencer
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Keith Franklin
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Crystal Morris
|
Overall Experience
Rating:
5.0
Everything is great! I recommend this location for storage to everyone! Friendly and lovable staff!
Kenton Washington
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Samuel Ryals
|
Online Move In
Rating:
5.0
Very friendly staff. Convenient location.
herbert faile
|
First Impressions
Rating:
5.0
Always so nice and accommodating
CHRISTI SMITH
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Marvin Lingelbach
|
Overall Experience
Rating:
5.0
Great experience. Had to keep our furniture in storage until we signed for our house. Nice, clean, and convenient.
Nancy Devenuto
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Sandra Rene
|
First Impressions
Rating:
5.0
Owners and staff were so very nice and helpful. Highly recommend
stephani lee
|
Overall Experience
Rating:
1.0
Customer did not leave a comment.
Ciara Nobles
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
CHERRY WATKINS
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Amanda Gunn
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Charlene Williams
|
First Impressions
Rating:
5.0
👍🏼
andrew kahn
|
Overall Experience
Rating:
5.0
Very nice and helpful they all needed raises!!!
Brian samuels
|
Overall Experience
Rating:
5.0
Manager and all employees very nice and helpful. If I ever need storage again will definitely be back.
JAMES BRECKENRIDGE
|
Overall Experience
Rating:
5.0
The lady who works the counter is so sweet very helpful as always my daughter had a storage space here she is just as sweet as ever
desiree davis
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
felisha knight
|
Overall Experience
Rating:
5.0
Everyone was so helpful when I checked out. I walked back to the unit and a nice man gave me a ride back to the front in his cart...also, I left my Iphone at the desk and once discovered, drove back and the very pleasant young man at the desk walked out with a smile and handed it to me. Great people!
Judi Dyess
|
Overall Experience
Rating:
5.0
Everyone was awesome and helpful.
John Reed
|
First Impressions
Rating:
5.0
The couple running the Uhaul Storage were so incredibly nice and helped me with any issues I had! Such kind people, highly recommend.
sandra scheer-martinez
|
Overall Experience
Rating:
5.0
Clean area
Helpful and respectful employees
diane bostwick
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
terrell loveless
|
Overall Experience
Rating:
5.0
People in charge are amazingly great, best experienced ever.
alejandra aguilar
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Natalie Alexander
|
Overall Experience
Rating:
5.0
Alana was really helpful and very easy to work with. Highly recommend.
Jessica Olena
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Adrianne Gaines
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jalynn Williams
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
Michkayla Prince
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Kimberly Holcombe
|
Overall Experience
Rating:
5.0
everyone was always so nice and the place is very clean and secure
Rick Sartwell
|
Overall Experience
Rating:
4.0
Hard to call in
JAMES HATCHETT
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Brianna Jordan
|
Overall Experience
Rating:
5.0
The Robertsons were very polite and professional. I found them to be the most positive part of the experience of storage unit rental.
Kevin Macaluso
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
sandra roussos
|
Overall Experience
Rating:
5.0
They treated my like family,,,,,
Much Love & Respect
David Daniels
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
AMY G SANDERSON
|
Overall Experience
Rating:
5.0
Alana and her team have always gone and beyond each time I visited the faculty. I would definitely rent again.
Kalandra Haynes
|
Overall Experience
Rating:
5.0
The staff at this location go above and beyond to satisfy their customers. They work together as a team to effectively complete all forms of business. I would always choose this location to do handle my uhaul and storage needs. Thank you so much much for your kindness and courtesy.
Kimberly Holcombe
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Azlean Williams
|
Overall Experience
Rating:
5.0
Alana & her husband are the best representative for U-haul. Their personality is phenomenal . They are very caring people they make you feel like home away from home. Thanks for there hard work in keeping me happy and my property secure.
Sonya Miles
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jacelyn Wheat
|
First Impressions
Rating:
5.0
The staff you have running the facility were great.
Best in years.
John Gibson
|
Overall Experience
Rating:
5.0
Absolutely love this place!! Staff was always SUPEE FRIENDLY & helpful! If I ever need storage space again this will be my go to place!
zaria King
|
Overall Experience
Rating:
5.0
Thank you so much for your professionalism and courtesy.
lewis watts
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Erica Powell
|
First Impressions
Rating:
5.0
Never had a problem in almost 27 years of using the storage facility. Great place and great people to work with.
JOSEPH P GIVHAN JR.
|
Overall Experience
Rating:
5.0
friendly staff and easy to work with
Rick Sartwell
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Robert Taquechel
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Ashley Figueroa
|
Overall Experience
Rating:
5.0
Each location I visited the staff was very friendly and helpful. Even, during these difficult times its really nice to see people smile and I must say the location on the service road GREAT GREAT customer service.
Sandra Richardson
|
First Impressions
Rating:
5.0
Great staff, helpfull and resourcefull
William Charles
|
First Impressions
Rating:
5.0
Alaina and the whole team are so helpful, kind, accommodating, professional, and easy to work with!
We will always use this U-haul location for van rental and storage needs.
Alysia Coppejans
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Zatavia Reese
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Beverly Johnson
|
First Impressions
Rating:
4.0
I didn’t like that I couldn’t bring my own lock and had to purchase one regardless. Everything else was great.
Brandon Tucker
|
First Impressions
Rating:
5.0
The owners of this property are very competent and professional. It was a smooth transition.
Thank you.
Kevin Macaluso
|
First Impressions
Rating:
5.0
Alana and Austin were extremely polite and helpful during my move in process. They are an exceptional example of good customer service.
Michael Papa
|
First Impressions
Rating:
5.0
The gentleman explained everything in detail
Mike Dry
|
First Impressions
Rating:
5.0
Staff WAS always friendly and very helpful
Yvette Williams
|
Overall Experience
Rating:
5.0
Everything was exactly as advertised. Friendly helpful staff. Have only had a unit a week or so.
Brenda Woodmansee
|
First Impressions
Rating:
5.0
Love each and everyone of the staff it was a great experience and with me and my family relocating to George there were very healthfull.
LAKUELDRA ELY
|
Overall Experience
Rating:
5.0
THIS HAS BEEN A WONDERFUL EXPERIENCE, THANK YOU U-HAUL!
ALANA AND AUSTIN ROBERTSON PROVIDED THE HIGHEST LEVEL OF SERVICE. THEY ARE FRIENDLY, PROFESSIONAL AND KNOWLEDGEABLE.
MERRY CHRISTMAS!
SUSAN
Susan Jones
|
Overall Experience
Rating:
5.0
Very professional, organized and friendly. Would recommend them to anyone I know needed storage or moving needs.
Virginia Jeffries
|
Overall Experience
Rating:
5.0
Thank you for such a smooth experience.
mary chapman
|
Overall Experience
Rating:
5.0
Owners are awesome..best u haul facility I've ever used
ATTILA VOIT
|
Overall Experience
Rating:
5.0
Always great staff. Always clean. Always felt safe. No issues at all.
Planned Parenthood Southeast
|
Overall Experience
Rating:
5.0
U should pro rate storage so patrons do t have to pay a whole month if they only need the u it 1 day out the month if taking stuff out
Larry busby
|
Overall Experience
Rating:
5.0
N/a
tamichael lucky
|
First Impressions
Rating:
5.0
Really try to accommodate customers. Know their business.
Duane Leinhos
|
First Impressions
Rating:
5.0
Sweetest people I ever met.
LAKUELDRA ELY
|
First Impressions
Rating:
5.0
The office staff was extremely helpful and I would recommend this location!!
STELLA JACKSON
|
Overall Experience
Rating:
5.0
They were always great and polite.
aundrae Greenwood
|
Overall Experience
Rating:
5.0
Mr. & Mrs. Robertson are very professional, have very kind personalities, and just excellent business manners etiquettes.
wanda washington
|
Overall Experience
Rating:
5.0
Very accommodating!
Kara Rochowicz
|
Overall Experience
Rating:
5.0
the experience was great
Japonica Bryant
|
First Impressions
Rating:
5.0
Gate Job
ROBERT KENNEDY
|
Overall Experience
Rating:
5.0
Excellent facility I’ll be using them in future
Knikita Martin
|
Overall Experience
Rating:
5.0
Austin and Alayna who manage this store could not have been more polite, helpful and professional! This was a great experience for us after a long move from New England. We highly recommend them!
alexandra roussos
|
Overall Experience
Rating:
5.0
The experience was excellent and the staff was terrific
Tracy preyer
|
Overall Experience
Rating:
5.0
Everything was above and beyond professional.
Phyllis Crabtree
|
First Impressions
Rating:
5.0
Was very impressed with Alana ..very helpful and a happy person
Pat Darr
|
First Impressions
Rating:
5.0
Friendly and courteous customer service thank you
Kimberly Holcombe
|
First Impressions
Rating:
5.0
Always clean and secure. Staff always courteous and helpful. Would use this facility again!
Allen Williams
|
Overall Experience
Rating:
5.0
Owned by a young family who lived on site which made it extra conviniéndole if you ever had to get into the facility before opening or after closing. Very friendly and professional.
Juan Alvarez
|
Overall Experience
Rating:
5.0
The team at the location where I rented my truck were awesome! I haul is.blessed to have a team like they are! Would definitely rent from that location again.
Tracy preyer
|
First Impressions
Rating:
4.0
We are leaving because we built our own storage.
Thank you
BURTON PROPERTY GROUP
|
Overall Experience
Rating:
5.0
Staff is very pleasant, accommodating and helpful.
PHILIP TAFFET
|
First Impressions
Rating:
5.0
They are the best. Love that couple. So helpful and hardworking. You are lucky to have them. ❤️⭐️⭐️⭐️⭐️⭐️⭐️🌟
Eileen Oneal
|
First Impressions
Rating:
5.0
Super friendly.
Jared Jones
|
First Impressions
Rating:
4.0
Answer all questions immediately
Yvette Williams
|
First Impressions
Rating:
5.0
Awesome storage facility!!!
ANGELA SANDERS
|
Overall Experience
Rating:
4.0
I am leaving comments for the CURRENT staff at the facility. The prior staff told me I could leave a ladder that would not fit on the 2nd floor in their unit, and they took it when they left.
William Diacheysn
|
Overall Experience
Rating:
5.0
Very pleasant, knowledgeable salesperson. He was patient even after solidifying my sale and having to cancel it. Thank you. I will always use UHaul at Springdale on Airport Blvd. Mobile.
Angela Blakley Smith
|
First Impressions
Rating:
5.0
Service and team was awesome and family environment
Nylisha Hughes
|
Overall Experience
Rating:
5.0
I would definitely recommend UHaul to anyone looking for safe storage.
victoria scott
|
Overall Experience
Rating:
5.0
Staff very friendly and helpful!
SHERRY HEADLEY
|
Overall Experience
Rating:
5.0
I am very confident that my belongs are in a very safe and secure U-haul Company Storage Unit location in Mobile, Alabam with very Professional Management living on site location..
wanda washington
|
First Impressions
Rating:
5.0
Very curtious, knowledgeable, clean and willing to help in any way possible. I feel the staff went out of their way to assist me in my needs! HIGHLY RECOMMENDED LOCATION!!! A++ rating if available!!!!
MICHAEL HOWELL
|
Overall Experience
Rating:
5.0
It was a very nice experience. We moved our office files in in the rain and they were completely helpful. Very nice owner and staff!!
Bay Chevrolet
|
First Impressions
Rating:
5.0
Very satisfied with everything
Deshondra Knight
|
Overall Experience
Rating:
4.0
Na
terry roberson
|
Overall Experience
Rating:
5.0
l
Raymond McCall
|
Overall Experience
Rating:
5.0
The staff was very professional .
Sandra Arnold
|
Reservation
Rating:
5.0
Very helpful and friendly
tonya lynn
|
Overall Experience
Rating:
3.0
This is the secon storage and neither one had a light in it and very inconvenient for me. Advised the office several times.
carrie rivers
|
Overall Experience
Rating:
5.0
Alana and family are friendly, enthusiastic and helpful. I never had problems but the ceiling in my unit needed some work. Expanded gate hours extremely convenient.
Dianne McGee
|
Overall Experience
Rating:
5.0
Alana and Austin were always very helpful. Of all the different managers, they seemed to be the most helpful. You would actually see them around the facility checking on the units.
Karen Lew
|
Overall Experience
Rating:
5.0
Clean, well managed & maintained facility. Friendly & helpful staff.
SHERRYL ROBINSON - CARLTON
|
Overall Experience
Rating:
5.0
Customer service was outstanding!
calvin readus
|
Overall Experience
Rating:
5.0
Fitted our needs perfectly
ANDREW HUNT
|
Overall Experience
Rating:
5.0
I rented for 3 years with no problem. The storage is in a great location and it's well maintained.
Highly recommend
Anthony
ANTHONY FIGUEROA
|
Overall Experience
Rating:
5.0
The manager and the staff were really friendly and great professional l will definitely use the u- haul again, great and Awesome people
Victor Phiri
|
Overall Experience
Rating:
5.0
Staff very friendly and helpful
Jeneane Bland
|
Overall Experience
Rating:
5.0
Excellent service.. I could not ask for any more. Thanks.
David Cook
|
Overall Experience
Rating:
5.0
thank you
ELIZEBETH WOOD
|
Overall Experience
Rating:
5.0
Clean ,safe and friendly and helpful staff.Thank you!👍⭐⭐⭐⭐⭐
audrey sandy
|
Overall Experience
Rating:
3.0
None.
Adrian Rosado
|
Overall Experience
Rating:
5.0
Thank you for all your help
kenyatta carey
|
Overall Experience
Rating:
3.0
The late fee charges is ridiculous .The facility closes a little bit too early,and opens too late especially on weekends.
ALPHONSIUS CHARLERY
|
Overall Experience
Rating:
4.0
They were pass helpful, Very respectful, and they stayed til job was to our satisfaction. Something None of the other three helpers did on our long move from nevada, BJ called us back to Thank us. Wow
LINDA GRIGSBY
|
Overall Experience
Rating:
5.0
Excellent customer service - always available, friendly, professional, and ready to answer questions. The lot was always neat and everything in place. Shelves well stocked.