Customer Reviews for U-Haul Moving & Storage of Spring Valley

2,134 reviews

5220 S Jones Blvd   Las Vegas, NV 89118

(702) 220-7777

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(702) 220-7777

5220 S Jones Blvd
Las Vegas, NV 89118

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

you guys are great.

MURRAY XIAO WANG 
Rating:
5.0

Customer did not leave a comment.

Emily Sessions 
Rating:
5.0

Customer did not leave a comment.

alesia brown 
Rating:
5.0

Customer did not leave a comment.

Shirli Jackson 
Rating:
3.0

I returned the equipment same day and the next day I got a call accusing me that I never returned the vehicle. They need to keep better track of the returns.

Zachary Beals 
Rating:
5.0

Too many additional contacts required. One would be enough. Three is excessive.

Aleksandr Kushch 
Rating:
5.0

Customer did not leave a comment.

NAJAINDIKO KIT CLARY  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

NAJAINDIKO KIT CLARY 
Rating:
4.0

The app kept stalling when attempting access gps although it was enabled on my phone preventing me from completing the rental process. The attendant completed the process from the POS computer.

Vincent Lewis 
Rating:
5.0

Customer did not leave a comment.

NURU NEGASH 
Rating:
5.0

Just keep doing what you're doing. Service was fast, friendly and efficient. A pleasant experience.

CARLOS MAURICIO 
Rating:
5.0

I appreciate the friendly, knowledgeable associates I interacted with!

Michael Fleming 
Rating:
5.0

Customer did not leave a comment.

Charlene Curtis 
Rating:
5.0

Laura Was So Friendly N Helpful! 😊

Sophia Medeiros  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

lance hebert 
Rating:
5.0

Customer did not leave a comment.

Lee Roma 
Rating:
5.0

Customer did not leave a comment.

K. Alexandra Monaco 
Rating:
5.0

The manager Rhonda was very nice. Took care of situations efficiently. You can see the communication in the respect that the team have amongst each other and the customers I really enjoyed watching that every system isn’t perfect and you will have shut downs from time to time but the energy of this location was very very different to the point I got my U-Haul and my storage at the same location, when I only wanted a U-Haul because of the prices not only that the professionalism was tiptop shape I’m a businesswoman, and when I walk into a business, I always look to see how people carry themselves, and how they run the business being the face of the company I give this company five stars all the way around the cleaning of the storage units the professionalism of all of the staff and even the ones that are responsible for cleaning out the vehicles. They were very nice and professional as well. I do say whoever picked this team did a very good job. I wish it was more people like this around the world.

Laporche Spencer  |  First Impressions 
Rating:
5.0

Ronda p. Mike, Alan, and trainee were awsome. I’ll always do business with them From green fix plus.

Joseph Elisarraras 
Rating:
5.0

Customer did not leave a comment.

Gwen Dunn 
Rating:
5.0

Customer did not leave a comment.

JUN HUANG 
Rating:
5.0

Customer did not leave a comment.

Tina Galvez 
Rating:
5.0

Customer did not leave a comment.

Pedro Montoya-munguia 
Rating:
5.0

Customer did not leave a comment.

DANIELLE RIVERS  |  First Impressions 
Rating:
5.0

Staff are always helpful with all questions and processing payments. etc. Very professional team.

Aloyse W McClellan  |  First Impressions 
Rating:
3.0

Returned truck ghe lady Laura said I was good to go then call me an hour later saying that I owe $125 that’s crazy

Randesha Wittenburge 
Rating:
5.0

Amazing reps and manager took care of me right away and when i had an issue addressed it without questions. Uhaul should be proud!!

Tiffani Carter 
Rating:
5.0

Customer did not leave a comment.

Kendra Martinez  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Dylree Stewart 
Rating:
4.0

Customer did not leave a comment.

Richard Skillings 
Rating:
5.0

Customer did not leave a comment.

Linda Flagg 
Rating:
5.0

Customer did not leave a comment.

kevin bell 
Rating:
5.0

Customer did not leave a comment.

Joseph Elisarraras  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Todd Joseph Malgarini  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Matthew Peterson 
Rating:
5.0

Property manager was helpful , cooperative , property is clean , she also communicates well

George Roa 
Rating:
5.0

Customer did not leave a comment.

Arthur rosson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

William Earley 
Rating:
5.0

Everyone at the Jones location I worked with was amazing. Thank you for everything.

Joe Studnicka  |  First Impressions 
Rating:
5.0

Thank you for everyone at the Jones location!

Joe Studnicka 
Rating:
5.0

Make sure last customer fills tank all the way to Full. Hitting 7/8 was not easy

roger pellaton 
Rating:
5.0

Customer did not leave a comment.

VICTORIA PERNELL  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Victor Ramos 
Rating:
4.0

Hire more people

Sharon Nichols 
Rating:
5.0

Great service and super clean. I was very happy. Ty Jeff Lyons

Jeffrey Lyons 
Rating:
5.0

This is the best storage company I've ever dealt with!! Very professional, knowledgeable and sooo helpful and friendly. When I need another storage unit I will definitely be using them!!!! Bonus is all my storage was as clean coming out as it was going in. Thank you, thank you 👍

Cathy Kerins  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

patrricia grannen 
Rating:
1.0

If I hadn’t noticed I would have been given the wrong keys in the self pickup box

Charles Wise 
Rating:
5.0

Customer did not leave a comment.

TRESA JARECKI  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cody Rodrigues 
Rating:
5.0

Customer did not leave a comment.

TyeReisha Johnson  |  First Impressions 
Rating:
4.0

Got reservation quickly. Our work truck wouldn’t start and needed another FAST. Got it here👍 phone reservation lady was great. Been long time U-Haul acct holder for years. Lady at counter had to have me text 2 ppl she could call to verify that I was me?! WTH😳 i dont look homeless or illegal. Friends and colleagues i told experience said U-Haul just FKN with you! Noticed when i returned truck they were NOT asking other ppl to do this either.👎👎

VEREEN DICKSON DENNE 
Rating:
5.0

no problems friendly staff very helpful

Sharon Nichols  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jacob Cook  |  Online Move In 
Rating:
5.0

A wonderful experience! You gals are great!

Jeff Westfall 
Rating:
5.0

Customer did not leave a comment.

Bridget Payton  |  Overall Experience 
Rating:
5.0

Very nice staff and rental van. Thanks

Eric Raznick 
Rating:
3.0

On the positive side, I changed my reservation the night before, via the website, to a larger truck, and they did have the correct size truck "ready" for me early the next morning. But the odometer reading and fuel level (the truck had less than their records showed) were both different from their information. I had to spend some time making certain all this was documented. The padlock on the rear roll-up door was so hard to operate, I couldn't open it. I had to have their maintenance guy open it so I could check the cargo area. Thankfully I didn't need to use the padlock during my quick local move. There was no dolly in the truck; thankfully my moving crew was fully equipped. Also, even though I did the online check-in, I still had to spend a while in the office at pick-up time because they wanted contact information for not one but three people!

Candace Skalet 
Rating:
5.0

This location is great, everyone was always friendly and helpful.

Caryn King  |  Overall Experience 
Rating:
5.0

Rhonda, carol and Kathy are amazing. All around spirited, friendly and beyond helpful!

Jeremy Osslund  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

angela whitfield 
Rating:
4.0

Kept my belongings indoor well protected from the elements, so many pros with the storage unit rented. The only con of my duration was increase of rent, which was to be expected with inflation all around us.

Albert Kaili  |  Overall Experience 
Rating:
5.0

Laura was great even though she was the only person working she was quick & professional.

Jasmine Maxwell 
Rating:
5.0

Customer did not leave a comment.

carol mathews 
Rating:
5.0

Customer did not leave a comment.

Robin Ratcliffe  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bess Rodriguez  |  First Impressions 
Rating:
5.0

The owners were amazing! Very helpful and extremely professional.

MARCUS DONTE FOXWORTH  |  First Impressions 
Rating:
5.0

They did a great job

Michael Stuhlman 
Rating:
3.0

Rhonda was great ! And I appreciate her and Steven for helping me and giving me the option to get my things, however a older lady that works nights was rude and seemed to go out here way to make everything more inconvenient ! Literally no problems unless I went to uhaul after 5 ! EVERYTIME !

Daisy Sherrice Jackson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

YONAS MULETA  |  Overall Experience 
Rating:
5.0

Nothing the sweet lady at the front was amazing!!!! I wish I remembered her name, her son works there too. She was professional, informative, and took pride in her profession. She is definitely an important part of your business. Thank you for making my move easy.

Bernadette Browne 
Rating:
5.0

Customer did not leave a comment.

Gene Tekle  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DARELLE DAVIS  |  Overall Experience 
Rating:
3.0

Have the vehicle you reserved online. I had to make several trips with the van and got charged heavily for the milage

Micaela Arenas 
Rating:
5.0

Laura was so awesome! She was friendly, knowledgeable, sufficient, and professional. The trailer that I rented was clean and in great condition. Highly recommend going to the S Jones Blvd location for fast, friendly, and professional service. 10/10!

Jerome Torres 
Rating:
5.0

Customer did not leave a comment.

Guido Huizing 
Rating:
5.0

Everything went smoothly.

Annette Nickerson 
Rating:
5.0

Customer did not leave a comment.

araceli del hoyo 
Rating:
4.0

I’m thankful to be able to take care of my needs with this location stuff

Karatep Melikian 
Rating:
5.0

Best experience by far front desk was beyond the bestvl customer service I’ve experienced renting a uhaul

RICK OLIVAREZ 
Rating:
5.0

The service was outstanding.

Steve Ahlenius 
Rating:
5.0

The person who took the truck return was the complete opposite being nice, helpful and answered my questions.

Tony French 
Rating:
1.0

Front desk lady was screaming at me bcuz the paper gas gauge didnt match the actual fuel gas gauge on this truck. Other lady said return right above 1/2 tank. When i pulled up rental it showed 1/4 tank. Other lady said its 5/9th tank. I said i dont want to be charged for wrong gas returned amount. You can see n hear this on your lobby video. She was awful and tried to embarrass me by calling me “MAAM” and yelling at me, since lobby was full of ppl. I accidentally refueled waaayyyy over—almost a full tank. Thats ok cuz I probably wont be back

VEREEN DICKSON DENNE 
Rating:
4.0

Customer did not leave a comment.

Loras Even 
Rating:
5.0

Great costumer service.. I forgot my keys by the time I returned the truck.. they called me and waiting until they almost close!!👏🏻👏🏻👍🏼👍🏼

Victor Escobedo 
Rating:
5.0

Customer did not leave a comment.

SOLISA MATTHEWS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRAD SHIBATA  |  Overall Experience 
Rating:
5.0

Just continue being great.

ELIZABETH MEDINA 
Rating:
5.0

Customer did not leave a comment.

Keith Estrada  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Cynthia Glor  |  Overall Experience 
Rating:
5.0

These gala in this Location are always helpfull

CANDAN ALTINAY 
Rating:
4.0

Kathy was so great, it was a pleasure renting for this property.

Lucas Rangel 
Rating:
5.0

Kathy was superb, quick and very informative

Thomas Stout 
Rating:
4.0

Excellent over all

Johnny Odisho 
Rating:
3.0

Customer did not leave a comment.

Neil Alqueza 
Rating:
5.0

Great service, very friendly crews

alebachew kifle  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sheldon Lee 
Rating:
5.0

Customer did not leave a comment.

Hosea Tialavea 
Rating:
5.0

Very smooth process even though went through redundant check in process through the web and office.

Nicholas Miceli 
Rating:
5.0

Wow! Excellent staff - helpful and friendly. Climate controlled unit. Very clean, well-lit. Organized, efficient, and safe. Again the staff is GREAT! Intelligent people who care about their jobs and the customers.

SADIA CARONE  |  First Impressions 
Rating:
5.0

Excellent service!!

Jai-zen Cabanting 
Rating:
5.0

Many times when I try to book this location on the app, it doesn't show up. This last time I had to call the 800 number to book this vehicle.

Deborah Schroeder 
Rating:
3.0

Had paid online, but when my friend went to pick it up,he was told would need to pay in person. If this a U-Haul policy it is rediculous. Also, was leaving vehicle at U-Haul location. Asked if it was ok where it was parked for overnight was told yes. Received a call later that car would have to be moved due to parking lot was going to be stripped. Was very inconvenient

Terry Peterson 
Rating:
4.0

I will not recommend the storage until you get rid of Laura she is rude unprofessional and not truthful. She needs to look for a new career she does not belong at your facility

Karen Heyer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mayra Jaramillo  |  First Impressions 
Rating:
5.0

Ronda was so helpful

Andrea Suprano  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ava Nichols 
Rating:
5.0

Thank you Kathy for your excellent customer service!

jacqueline yeoman 
Rating:
4.0

Customer did not leave a comment.

BRITNEY FULLBRIGHT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Annette Hankins 
Rating:
5.0

Customer did not leave a comment.

MARCELO FERNANDES 
Rating:
1.0

The fact that I had to argue over $11.98 over a bogus gas charge, when I filled up, and the image of where the gas line is was perfectly at a quarter tank is ridiculous. I won’t use Uhaul at all on the next move. That was bullsh—

Chad Henry 
Rating:
5.0

Ronda is very helpful and we received excellent service. If I need a rental truck I will definitely come back to the location.

Arthur Chianello 
Rating:
5.0

Nice people and nice trucks

Brad Keiser  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mark Anderson 
Rating:
5.0

Customer did not leave a comment.

Robert Jaster 
Rating:
1.0

When I picked up my truck, and signed my contract, I was told (as indicated on the contract) that the truck had 7/8 of a tank of gas. When I checked the truck, I noticed that it had only 1/4 a tank of gas. Your mistake would have cost me over $100 if I had not noticed. And the same thing happened to the customer who rented a truck immediately before me. Is somebody not doing their job? Or is somebody stealing gas from UHaul? I don't care, but I do not appreciate losing almost $100 because of your mistake.

Robert Jaster 
Rating:
5.0

Customer did not leave a comment.

Kathy Ellison  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Antionette Chism  |  Overall Experience 
Rating:
5.0

Ronda and rose at the jones location was amazing !

Joseph Elisarraras  |  First Impressions 
Rating:
5.0

Good fast service. Good value for the money!

Pam Wilson 
Rating:
5.0

Great

William Boaz 
Rating:
4.0

Great truck new & clean!

Jessenia Ceciliano 
Rating:
4.0

Keep doing well

teshane embele 
Rating:
4.0

Location was very busy, but they went over and above to take care of my needs. Much appreciated.

Don Warndahl 
Rating:
5.0

Very professional, helpful staff. Polite and friendly. Everything went well.

Christine Cloud 
Rating:
5.0

Customer did not leave a comment.

Raeann Rigirozzi 
Rating:
5.0

Nothing The stuff was very helpful and professional Super nice people

Ricardo Junco 
Rating:
5.0

Everything was great.

James Watkins  |  Overall Experience 
Rating:
5.0

Keep up the good work as you have always done.

Jennifer Jones  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michelle Harrigan 
Rating:
5.0

Customer did not leave a comment.

Emilio Acevedo 
Rating:
5.0

Ronda and Laura were amazing and took care of us with the reservation. Made the interaction very smooth and kept checking in with us. Both went out of their way to help us. Thank you guys again!! Definitely coming back

TIALYNN TAIMANGL SALLE 
Rating:
3.0

Customer did not leave a comment.

Antionette Chism  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Donald Peppers 
Rating:
5.0

Customer did not leave a comment.

Wilfredo Cobeo 
Rating:
5.0

They tried hard to try and get me some kind of compensation for all the extra costs and for all of the trouble. But still to no avail

William Stallard 
Rating:
3.0

Overall, it wasn’t a horrible experience but it definitely could have been worse. Their system was down and this is completely out of their control but I think the way staff handled it could have been better. We also saw the manager of the location leave in the middle of chaos. That to me speaks volumes of how the location is being ran. It was also almost closing time and we had been there for over 30 mins trying to figure out if we were going to get a truck or not and we ended up leaving without one and having to come back the next day. Again, it could have been a lot worse but there were certain things that made the experience worse.

Jonathan Headley 
Rating:
5.0

Open up earlier because some people just want to get done earlier before the sun comes out.

jody lewis 
Rating:
5.0

Not a thing. Very professional. Smiling faces

Jacque Hill 
Rating:
5.0

Customer did not leave a comment.

andreya taylor 
Rating:
5.0

Rhonda was an amazing help with the entire process.

Angelique Brown 
Rating:
3.0

Customer did not leave a comment.

Cassandra Jose 
Rating:
5.0

Great service

YOHANNES SISAY 
Rating:
5.0

The best in Las Vegas.

Rodney Pruitt  |  Overall Experience 
Rating:
5.0

I had my furniture, many books, large big screen TV and many boxes for more than 3 yrs in this storage, which has air conditioning. When I moved out, all my stuff was in the same condition, nothing was ruined and/or broken, which was great because I heard experiences other people have had elsewhere and their stuff was ruined. The helpfulness, understanding and overall customer service when I moved out was exceptional, Thank you to Kathy and Rhonda especially.

vladimir povolotsky  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel Krupinski  |  Overall Experience 
Rating:
5.0

Great Staff always friendly, polite and very courteous. I really liked the facility. My move out was easy and I let the front office know I was leaving. Please stop my auto pay. Thank you. 10+

Kathy Kennard  |  Overall Experience 
Rating:
5.0

Prices too high

Victoria Bush  |  First Impressions 
Rating:
5.0

Thank you for all the help! Much appreciated!

SHERVON WADE  |  Overall Experience 
Rating:
5.0

The unit was easy to locate, thanks to the maps of the building posted by the elevator. Donald was working the day I moved in - he was super helpful, honest, and super kind! I appreciated his time and he put me at ease with storing my belongings at this site. Thank you.

Cheryl Goetzman  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Kay Horvath  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jose Lopez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KRYSTAL COLEMAN  |  Online Move In 
Rating:
5.0

The whole staff was very helpful at uhaul on Jones Blvd. Kind and courtous and friendly.

CARL DUNKERSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael Goetzman  |  Online Move In 
Rating:
3.0

Good place to be

Alfred Perry  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Yusuf Nuri   |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

LATONI ASHLEY CRUTCHFIELD  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

michael campbell  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Robert Wong  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Frank Tscherne  |  Overall Experience 
Rating:
5.0

Manager and staff is amazing!

Ronda Percy  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

COREY PRISOC  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ALI TAHA HABIB  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Frank Tscherne  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Kim Mcclain  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

michael moorehead  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

KHANT ZAW  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Martin garcia  |  Overall Experience 
Rating:
5.0

I had my storage for over 10 years and got to know the staff very well. They were all so great!

Teresa Blair  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RENA BECHTEL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NATE GRAY  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Michelle Tuazon  |  Overall Experience 
Rating:
5.0

everything was great.

Gretchen Adams  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MATHEW ASHMORE  |  First Impressions 
Rating:
5.0

Thank u so much

Anna Artsruni  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

AUGUSTINE VARGAS  |  Overall Experience 
Rating:
5.0

Keep up the good work

Tyrone Barber  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anna Artsruni  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

George Lyman  |  Overall Experience 
Rating:
5.0

N/A

Sidale Pitts  |  Overall Experience 
Rating:
5.0

Spring valley location was very helpful and friendly.

Candy Morgan  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Alexis Williams  |  Overall Experience 
Rating:
5.0

Helpful staff Secure facility

MICHELLE LOPEZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Ramirez  |  Overall Experience 
Rating:
5.0

Great storage facility, I had Great experience at this place and I recommend it to anyone. Friendly staff. Thank you all.

ABBAS Rostami  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Alonzo Delon Adams  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chevy Shem Kekuaokalani Yaw  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Eric Maratita  |  First Impressions 
Rating:
5.0

People here are amazing! They offered assistance every step of the way to make my move easier on me. Beautiful and kind managers and athletic and empathetic journeyman made this amazing.

Marvin Green  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Eric Lopez'Linarz  |  First Impressions 
Rating:
3.0

I had an issue with after hours return & the staff over the phone was not that helpful. Just one agent named Denice/ Denise not sure how to spell her name

SARAH ANICE SUTTON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alexiusa Jones  |  Overall Experience 
Rating:
5.0

In an unexpected time of need your people went above and beyond to make things as smooth and easy as possible. Being a disabled senior that meant the world to me. Thank you for your kindness you started my new year off right.

Cathy Kerins  |  First Impressions 
Rating:
4.0

Ms Kimberly Very helpful and Diligent 💪🏿💪🏿

DARNELL POLLARD  |  Overall Experience 
Rating:
5.0

The storage unit are clean and very secure. The staff are extremely helpful and friendly. I would recommend this facility to anyone

WILLIAM HEATH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAQUELINE WILLIAMS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brody Hutchins  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Ramirez  |  First Impressions 
Rating:
5.0

Easy access, self explanatory, clean and easy, with access to moving equipment. 100% satisfactory! Great job guys!

Alexis Williams  |  Online Move In 
Rating:
5.0

I can’t say enough good things about this location and its employees. Both Kimberly and Laura were so helpful in helping me find a last minute truck and store room. They were kind and patient despite my stressful situation. Aaron was helpful as well in showing me the size store room I would be renting. Truly a great big thank you to all of you even though I haven’t mentioned you by name. You are all about customer service!!!

SUSAN JOHNSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeannie Parubrub-Harry  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

TAMMY STEPANOVICH  |  First Impressions 
Rating:
4.0

They just need to provide Restrooms None available in storage area

Marc Behic  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

terry ormond  |  First Impressions 
Rating:
5.0

Jeremy did an excellent job of communicating my new parking spot for my RV. Move in process was simple, quick and easy. Thank you UHaul!

Christopher Delacruz  |  First Impressions 
Rating:
4.0

Thanks for everything

Nickia Davis  |  Overall Experience 
Rating:
5.0

Both ladies I dealt with were friendly and very helpful.

Kathy Mack  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Frances Crain  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Khantelicia Evans  |  Overall Experience 
Rating:
5.0

Great service . No one seemed racist like many previous reviews stated. I think those folks were with old management team . Everyone treated me , a minority woman really nice and I appreciate that

Chalon Reynolds  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NARUE KANDO  |  First Impressions 
Rating:
5.0

The rate hikes (understandable) was the reason of my leaving the space, plus the fact that I moved across town and it was not accessible anymore. But the staff specifically Kimberly was excellent in their service towards me and my needs.

NORRIS BURRELL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DOUG MORNINGSTAR  |  Overall Experience 
Rating:
5.0

Staff was very friendly and professional. Would recommend

WILLIAM HEATH  |  First Impressions 
Rating:
5.0

Joice is amazing. She proactively guided us, taped some boxes for us, loaned us her gloves, and walked down to the unit to make sure everything was in order. She has a great sense of humor and picked up on things that were subtle. Give her a raise. the Moores

Wayne Moore  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Darlene Heronema  |  Overall Experience 
Rating:
5.0

I have used this location multiple times and they are great. Fast, professional service and the site is always clean and secure.

Matthew Bolden  |  Overall Experience 
Rating:
5.0

Keep up the good customer service

Tyrone Barber  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Joan Sentieri  |  Overall Experience 
Rating:
4.0

Kimberly Joyce was very friendly and helpful, really made U-Haul shine!

Linda Osborn  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Istvan Csiki  |  First Impressions 
Rating:
4.0

The price was right, location was convenient, it was secure, I wish my tv storage spot was a little wider than the 10 x 40. 11 x 40 or 12 x 40 would be great as my only complaint because the mirror was torn off my class A rv by a neighboring rv because the spots are so narrow

LARRY EDWARDS  |  Overall Experience 
Rating:
5.0

Very friendly, professional service!

Gloria Kenitzer  |  Overall Experience 
Rating:
1.0

I had a 36 inch TV with stands connected to the TV which were broken!! It was a brand new TV!! Somehow my stands to my TV were broken when I went to retrieve it!! I had to give access to the storage unit when apparently there was a check on the sprinklers inside my unit. I also had a back stretcher that was taken from my unit!!! So, either your staff or the people they had come in to check the sprinklers stole from me!!! This is completely unacceptable and exactly why I did not want to give access to my unit!! My items should all be accounted for but yet, you broke my TV legs and stole a personal item for me!! I expect to me reimbursed immediately! I paid insurance on my items and this is completely UNACCEPTABLE!! I've been with Uhaul now for about 7 6 months and no where else have they given me such a disgusting experience!!!! I expect to hear from someone about this immediately!! If not, I will get in contact with Uhaul and take the necessary precautions for my broken and stolen items!!!!!!

Thalia Juarez  |  Overall Experience 
Rating:
5.0

You guys are very attention with me in particularly,all the time i call you are promptly to atend me...thank you to your time... Att:Nina Wright

NINA WRIGHT  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Linda Osborn  |  First Impressions 
Rating:
5.0

Jeremy, Kim and JC are exceptional employees and very Service Oriented.

MARK C. KIPPEN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Albert Teran  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Kiara Chaney  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Brandon Turner  |  First Impressions 
Rating:
5.0

Nice owner and staff, well run. Thank you. Nice facility also.

JEFFREY JOSEPH NOVELLA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sonia Velez  |  Overall Experience 
Rating:
5.0

I love this place everyone that works in the office is so great and inviting, love u guys.

Aklilu Tadesse  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

AUGUSTINE VARGAS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TODD BARBER  |  Overall Experience 
Rating:
5.0

Kimberly provided awesome customer service, and answered all of my questions.

Fernando Monares  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SHANE WILSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mamadou Diakite  |  First Impressions 
Rating:
5.0

Good friendly people

HERBERT WATTERS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DEAN SHERIDAN  |  Overall Experience 
Rating:
5.0

My friend and I went down there to rent a storage space and there was a slight mix-up at first. Kim, the assistant manager, was more than accommodating. She went above and beyond to make sure we were taken care of. I would definitely recommend U Haul if you are looking to rent a storage. All the staff members were very helpful and friendly, and I appreciate them taking the time to resolve any problem that arose. I've rented storages from a few different companies now and am definately the most pleased with these guys.

Desiree Grasmick  |  First Impressions 
Rating:
5.0

The staff were all so pleasant and helpful throughout the years. I was very happy with my time using your facility. Wish my larger unit was more climate controlled and airtight as the inside smaller one I had originally but overall I have no complaints just praise. Great Job!!

Michele Trout  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sidale Pitts  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Khantelicia Evans  |  First Impressions 
Rating:
5.0

No comment it is very very good service everything good thank you so much

Yeneneh Kebede  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andre Cooper  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

SURACHART STARUT  |  Overall Experience 
Rating:
4.0

I'm still in the moving in process ... So far from my experience and what I've seen everything has been easy to figure out and convenient. The monthly rate is affordable and the facility is very clean and well kept up... Nice place ...

Jason Wolf  |  Online Move In 
Rating:
5.0

Kimberley was fantastic! she answered all of my question and assisted me all the through the booking process.

Jemishia Cottrell  |  First Impressions 
Rating:
5.0

The service was exceptional, we were well looked after. Very kind, thoughtful service.

Dianne Winslow  |  First Impressions 
Rating:
5.0

The units were very clean and accessible. The staff was very friendly and professional. If you are looking for a storage facility, i would recommend this one to anyone.

Scott Mook  |  Overall Experience 
Rating:
5.0

The service was perfect. Excellent storage. Thank you 🙏

Susanna Weslien  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Ronald Kung  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GRETCHEN L ADAMS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bart Hollomon  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Ronald Kung  |  First Impressions 
Rating:
5.0

As you know the weight of moving can be a very heavy load(s). It was soothing to have someone so efficient and polite. Helped to make this a memorable experience!

Tommy Thompson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John Phelps  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dennis Washington  |  Overall Experience 
Rating:
5.0

FINALLY MOSTTTTTT of the people in Vegas have been GREAT! (With the exception being 2210 w bonanza and 2001 w bonanza. Their employees are TERRIBLE. Even attacked me.) BUT the people here been GREAT!

JON CALDERONE  |  First Impressions 
Rating:
5.0

No comment

Michelle Tuazon  |  First Impressions 
Rating:
5.0

Laura Thank You to make my move in fast.

Helen Nagy-Szakal  |  First Impressions 
Rating:
4.0

Good location, access to my storage unit was a breeze. Great deal, one month free and came with a lock, great deal, thank you

George Lyman  |  First Impressions 
Rating:
5.0

Always helpful and easy to reach! Plus they give military discount!

Andrea Jordan  |  Overall Experience 
Rating:
4.0

Don't know weather or not Covid had anything to due with the 0$ move out special , but that was totally a life saving deal. Thank you UHAUL. AND STAFF ESPECIALLY at S. Jones and. Reno.

Daniel Anthony Morales  |  Overall Experience 
Rating:
5.0

Kimberly is amazing, super helpful, courteous, knowledgeable and very organized,,, she should be the manager at my store on Jones and hacienda!!!

John Jump  |  First Impressions 
Rating:
5.0

Staff is very helpful and friendly!

Joffa Laroe  |  Overall Experience 
Rating:
5.0

Very clean, friendly, and helpful. This was a great first experience using uhaul storage. This staff was amazing and of ever needed in the future, I'd definitely go back. Thank you.

MICHAEL GAMBOA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wynette Thompson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Martini Bailey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lorena Marquez-Ramos  |  Online Move In 
Rating:
5.0

They have all been amazing and very helpful I appreciate the staff at this location

Tina Angenette Love  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeannie Parubrub-Harry  |  First Impressions 
Rating:
5.0

I was especially sad to leave and it was not by choice but the staff was always friendly, overly helpful and always surprised me. Brought tears to my eyes and I wish nothing but blessings upon the people running this location. Thank you — Russ

Russell Wilson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sharyn Kennedy  |  Overall Experience 
Rating:
5.0

Great staff who were very helpful and friendly. Top notch especially when compared to the majority of Uhaul experiences.

Harvey COHEN  |  First Impressions 
Rating:
5.0

I had a great experience with the facility and staff. Unfortunately I came upon a financial situation the caused some disturbance on my part, so I was incredibly grateful for the settlement options Laura offered to me. Thank you.

DAVID LEON  |  Overall Experience 
Rating:
5.0

Very clean. Exceptional friendly staff. Highly recommend.

Cathy DE LOS SANTOS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHAEL DWAYNE MILES  |  First Impressions 
Rating:
5.0

On my case especially at the Covid 19 , I have a trouble to keep my bills on top!!! I did call to the office and talked with a management department to help me I can payed in two times a month, Uffa what's a help they give me!!! I never ever wll found nice company to work with like Uhall...They are note 10000

NINA WRIGHT  |  Overall Experience 
Rating:
4.0

It was convenient and clean.

Angela Holley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brian Norfleet  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MICHAEL GAMBOA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jennifer Cheshire  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jackie ray Wilson  |  Overall Experience 
Rating:
5.0

Incredibly friendly.

Cathy DE LOS SANTOS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David Mcculley  |  Overall Experience 
Rating:
5.0

The lady Lauren in office must be the kindest most patient employee at uhaul she understood my situation provided multiple solutions to help and I couldn't be happier than I am now. To Lauren thanks for making usual and the rental process fast and managable

Adam Isaacson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MARCUS ANDREI HENDRICKS  |  Overall Experience 
Rating:
5.0

The staff were awesome to help me as a walk in even though it's confusing with online reservations there tends to be mix ups in timing but the staff worked it out they were great thank you very much

Gregory Ford  |  First Impressions 
Rating:
1.0

Reserved a 10×10, was given a 5×15 with all the depth of a small apartment closet. Impossible to store any furniture. Kimberly was lovely but the woman who stepped in to "help" me was horrible. Rude and unprofessional. In the few minutes I was in that office I watched her get rude with the other girl(Kimberly) working there. Even while Kimberly was on the telephone trying to assist another customer.

Amber Malloy  |  First Impressions 
Rating:
2.0

Just rude

Jorge Escareno  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Salomon Desantiago  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Erica Renee Roberson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Reginald Burns  |  Overall Experience 
Rating:
5.0

Jeff is amazing!

Jenna Fink  |  First Impressions 
Rating:
5.0

Awesome people. They work with you to make things right.

Thomas Willman  |  Overall Experience 
Rating:
2.0

The woman that checked me in was rude and inefficient. The young man working with her completed my check in was very nice. Also, there was no lock in my unit.

BRUCE ALAN PODY  |  First Impressions 
Rating:
5.0

Great customer service!

GREG SENECKI  |  Overall Experience 
Rating:
5.0

Kim was very helpful and made my move out experience a good one:)

JON A. BARRETT  |  Overall Experience 
Rating:
5.0

Thank you so much for all you do, keep up the good work

CHRIS HART  |  Overall Experience 
Rating:
5.0

I rented space from you 3 or so YEARS ago. Not sure why this survey is coming in now!

Nancy Grayhek  |  First Impressions 
Rating:
5.0

JC was very helpful sweet nice and explained every thing in detail . Very patient love the experience.

RUTH GURROLA GUERRA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Krista Soda  |  Online Move In 
Rating:
5.0

Convenient and helpful, good staff as well, thanks.

Erik Eisenstein  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Raichele Scott  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

RUBEN RIVERA-ESPINOSA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Conrad Fernandez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Martha Gismu  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Heather Nicolai  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kowan Coleman  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

lisa luczaj  |  Overall Experience 
Rating:
5.0

Girl at the counter was nice, polite and courteous.

BERT REED  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

MARCUS ANDREI HENDRICKS  |  First Impressions 
Rating:
5.0

great place, rates are expensive

Mark Schumacher  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

alexis nava  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

Naeim Marghi  |  First Impressions 
Rating:
5.0

Kimberly was exceptionally helpful throughout the whole process. Couldn't have asked for a better employee.

James Shaw  |  Overall Experience 
Rating:
5.0

Hi uhaual , but I am charged two times. In one reservation. Would you pls check my bill and reverse the one transaction. Couldn't able to reach customer service over the phone. Long holding . Thanks !

Abraham Fessehaye  |  First Impressions 
Rating:
5.0

I had a Wonderful experience when I came to ur store. I was having a bad day and Malik turned it around for me. He was so helpful and considerate. I have a storage unit there now and every time I go there I plan to stop by the office and say hello. I Appreciate Great Customer Service. It really makes a difference. Thank u😄

BRENDA Denise MAINOR  |  First Impressions 
Rating:
5.0

Very quick process and friendly staff who obviously have experience working with truck rental and storage. Thanks, Jeff and Laura! You made my difficult moving experience a lot less stressful!

Stacy Neal  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Anne Richards  |  Overall Experience 
Rating:
5.0

The lady at the front desk was extremely helpful and got us taken care of right away.

HEATHER YANIRA V ZEPEDA  |  First Impressions 
Rating:
5.0

Clean and friendly staff, I would highly recommend this Uhaul facility.

Mark Zambrano  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karen Jeppi  |  Overall Experience 
Rating:
5.0

I am completely satisfied with the staff and facility and would recommend it before recommending any other storage facilities

John Larkin  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Chris King  |  First Impressions 
Rating:
5.0

The staff are ALL super friendly and very knowledgeable. They are super nice and will go out of their way to help you out.

Arlene Sy-go  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Krista Frehner  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karen Jeppi  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amy caparrotta  |  Overall Experience 
Rating:
5.0

Extremely happy customer and would highly recommend for storage/ moving vehicle rentals.

Angela Davis  |  Overall Experience 
Rating:
5.0

The staff is amazing, I've had my stuff in storage before this is the best unit I've ever used. Thank you for your kindness and making it easy for me to move in and out.

Rhonda Mcshan  |  Overall Experience 
Rating:
5.0

My actual move in date for the storage unit is 3/12/2021, not 3/9/21. Would you please change the date? The representative who helped me was very helpful, friendly, and had a great attitude. I was very pleased with Laura's client service skills. Thank you

Elizabeth Nam  |  First Impressions 
Rating:
5.0

Great customer service! I’d recommend this location to all my friends and family! Thank you all for safe guarding my belongings! Appreciate all of you for working through this pandemic with excellent customer service!

Melinda Robinson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kelly Eno Floyd  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Randy Hale  |  Overall Experience 
Rating:
5.0

Fast friendly service. Best U-Haul experience I have had. Please keep up the great customer service.

Celeste Valmoja  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nirav Patel  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alicia Flammini  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

fatima hunter  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Geremu Habtay  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Celeste Valmoja  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

fatima hunter  |  First Impressions 
Rating:
5.0

I had this unit for 5 years and I absolutely loved the staff. Everyone took great care of me. Jeremy helped me and always put me as a customer priority. He has real leadership quality’s. Thank you uhaul for everything y’all have done for me!

Natasha Thompson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RONALD FRANCIS DOO  |  Overall Experience 
Rating:
5.0

I purchased this storage unit online and the process was quick and easy. They even included a lock which was waiting for me in the unit...perfect!!

Adam Knott  |  Online Move In 
Rating:
5.0

Thanks sincerely.

JOE NEAL  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Regina Dessasure  |  First Impressions 
Rating:
5.0

The staff are wonderful!

Katherine Minnich  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John Parsons  |  First Impressions 
Rating:
4.0

I would have given an excellent BUT, I need the business name not my person name on the account. I asked it to be in DNA Analytical can you change this?

DNA Analytical Services LLC  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michelle Pardo  |  First Impressions 
Rating:
5.0

The most friendly people here. They went out of their way to help me more than once. Could not have asked for a better experience.

SUSAN FRIEDMAN  |  Overall Experience 
Rating:
5.0

This Uhaul is an excellent location. I spend a lot of money their on rentals, boxes, and supplies. The staff is always friendly, helpful and respectful. Great spot that really helps my business grow.

JACOB PETERSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paul Dicocco  |  Overall Experience 
Rating:
4.0

We came in with 26 foot U Haul dollie with car. Had to go to different location to drop off dollie. Camme back ,unloaded into storage, had to pay the onloaders extra plus the driver extra, total of $ 100.00. That was not a gpod experience. Would like my $100.00 back

HANNA DIVELBISS  |  First Impressions 
Rating:
5.0

I was with Jeff @ the Jones location For 2 Years can't think any U-Haul in this country is more profesional native Nevada residence Sincerely Randall D'Anna

RANDALL D'ANNA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Will  |  Overall Experience 
Rating:
5.0

Friendly staff, very knowledgeable and helpful.

DANIEL DWAYNE KENDALL  |  First Impressions 
Rating:
5.0

Amazing team! Thank you, Jeff for being such a great manager! A. McClellan

Armetha Mcclellan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LINDA ROTHMAN  |  Overall Experience 
Rating:
5.0

Friendly staff very helpful. Thank you!

Julie Jacobs  |  Online Move In 
Rating:
5.0

Both of the gentleman at the U-Haul office that helped me rent my unit and the customer service agent I booked it with over the phone were all very nice and helpful. When you’re under the stress of moving and you’re completely exhausted it’s always nice when people make things a little easier. Thank you

JENNIFER M ROWAN  |  First Impressions 
Rating:
5.0

Everyone that was very polite and my storage unit was clean. Also outside units are well-insulated. Good experience with these folks.

Keith Andrews  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Katrina Brown  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ABBAS Rostami  |  Online Move In 
Rating:
5.0

JC is amazing! His customer service is A+! He made suggestions, assisted me when my luggage was too heavy for me to carry, very encouraging during my transition of moving. His kindness and professionalism is top notch! The young lady that was working with JC (8/8/20) was quite the opposite, unfortunately. She appeared to not want to be there, watched while JC assisted the majority of the customers and left during very busy times.

Armetha Mcclellan  |  First Impressions 
Rating:
5.0

Jeremy Dawes rocks at customer service! You guys are lucky to have him he is pretty special and AWESOME at his job.

Shelby Dukeminier  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Scott Granter  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Sonia Velez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Drina Ceballos  |  First Impressions 
Rating:
5.0

I am going to miss the staff of Jeff for they are always there just like Jeff. Their services and friendliness will give you a smile and they always take time when you go to their office and chat a bit. The estra mile of services we got form this facility is absolutely incredible. There is no word I can say but just continue the excellent services you are giving the communuty. You guys take care and will be missing you this..............................much! God bless!

ENRIQUE MORENTE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Roy Shank  |  Overall Experience 
Rating:
3.0

Website said that there were two keypads to get into your unit there was one at the gate and then one on the building near the doors that's say load here or unload here that was incorrect you need to update the website for that particular facility

Daniel Martens  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Nathaniel Phillips  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ryan Hunt  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Raeanne Chaffee  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Staci Marise  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kokitha Jones  |  Overall Experience 
Rating:
5.0

I found the facility to be a very secure place to store my articles. should the need every arise again for additional storage space I would be a returning customer.

Kathleen Hock  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jose Gonzalez  |  First Impressions 
Rating:
5.0

No complaints whatsoever. Wonderful staff.

SUZETTE MATHIS  |  Overall Experience 
Rating:
5.0

Quick crevice.

Arsen Meloyan  |  First Impressions 
Rating:
5.0

I've had no problems with this location and really friendly people.

KENNELYNN HOLMES  |  Overall Experience 
Rating:
5.0

Never experienced any problems with this location.

DIANA FESKO  |  Overall Experience 
Rating:
5.0

Amazing Staff and easily accessible!

Rebeca Mendoza  |  Overall Experience 
Rating:
5.0

Everyone was very nice and helpful, it was a very satisfying experience. Thank you. Janis

Elizabeth Martinez  |  First Impressions 
Rating:
5.0

Great

Latonya DAVIS  |  Overall Experience 
Rating:
5.0

near home, easy egress, pd. cash change credited for the next month, didnt have to know storage #, parked near elevator, nice not strict thanks

Jonathan Nitullama  |  Overall Experience 
Rating:
5.0

The whole crew over at the u haul office was very professional, and Kimberly, fast ,efficient, very courteous, helpful, answered all of my questions seeing that I’m just moving to Nevada from Calif

Gary Hodge  |  First Impressions 
Rating:
3.0

The beginning was great staff were friendly and nice. We checked out at the beginning of august and gave the key back. They still called and tried to charge me over 600 dollars. The manager was rude

Janae Angon  |  Overall Experience 
Rating:
5.0

Easy,

William Kuhn da Silva  |  Overall Experience 
Rating:
2.0

Got taken too the cleaners Will never use or recommend again.

David Miller  |  Overall Experience 
Rating:
5.0

Everyone was super nice and helpful from the original reservation to closing out storage.

Tiffany Thomason  |  Overall Experience 
Rating:
1.0

I so sad with UHAUL.I had all my stuff stolen of my u-haul storage in a sunday 10pm.Nobody is allow to stay there this time and they didn't give me the images from cameras or data about who was there.

Andre Bertinetti  |  Overall Experience 
Rating:
5.0

Very nice unit and staff helped when I needed it most process was quick and easy and flawless thanks Uhaul your the best

Jeremy Fletcher  |  Overall Experience 
Rating:
5.0

excellent service, super fast and Karla the girl who attended me very kindly willing to inform me of all my queries, it is not the first service that she requested with you previously I have requested

Carla Lindekugel  |  First Impressions 
Rating:
5.0

Very friendly and helpful

Paulette Zappia  |  First Impressions 
Rating:
5.0

Super location and great service - Just got rid of my stuff so no longer needed the storage thanks

WARREN STUART  |  Overall Experience 
Rating:
5.0

Very clean. Great service.

michael hardinger  |  Overall Experience 
Rating:
5.0

My experience working with the general manager , Jeff Dean of Uhaul in Las Vegas, Nevada was EXCELLENT! He is professional, he keeps the property clean and he was an overall pleasure to encounter.

Alisha Emerson  |  First Impressions 
Rating:
5.0

Karla is a great help!!!

Amber Ramos  |  Overall Experience 
Rating:
5.0

Excellent customer service

Grant Brown  |  First Impressions 
Rating:
5.0

Staff was friendly and helpful

Kang Lee  |  Overall Experience 
Rating:
1.0

My cargo trailer was stolen from this facility- I am extremely dissatisfied and angry.

Irwin Rivera  |  Overall Experience 
Rating:
5.0

Excellent experience

MICHAEL BRADLEY  |  Overall Experience 
Rating:
5.0

Kimberly was such a great help to me with this move. Thanks for a great customer experience.

BARBARA PAPE  |  Overall Experience 
Rating:
5.0

I’ve had a personal unit for a few years at U-Haul and we had a company unit here for many years. They were always kind and extremely professional. Awesome people to work with.

KRISTI MAGUIRE  |  Overall Experience 
Rating:
5.0

My check in went quickly, staff was helpful, and the facility is clean. This was a great experience.

Patrick McCormick  |  First Impressions 
Rating:
1.0

The customer service via phone was the only helpful part. You guys charged me for 2 days when I didn’t even have the truck that long, charged me the wrong insurance fee charged my card 87.05

Ericka Wilson  |  First Impressions 
Rating:
5.0

Superb facility and staff!

Dennis Hackenberger  |  Overall Experience 
Rating:
5.0

Whatever you are doing, and however you are being managed, it is working! I was very satisfied, and based on what I experienced I’m thinking of buying stock.

Frank Coughlin  |  First Impressions 
Rating:
5.0

The young lady at rhe counter was very friendly and helpful.

Richard Ochoa  |  First Impressions 
Rating:
5.0

I have nothing but good things to say about this U-Haul location, which is where I rent my storage space.

larenda dickenson  |  First Impressions 
Rating:
4.0

Good job staff 👍🏼

Eddie Soltero  |  First Impressions 
Rating:
5.0

I have used this facility several times. This is a busy location but the employees are efficient and friendly.

David Cobbett  |  Overall Experience 
Rating:
5.0

Jeremy did an excellent job. He is very professional and friendly. Thanks to Jeremy i will definitely go back to this location and refer my friends to them

JOHN WAEL-OZONE  |  Overall Experience 
Rating:
5.0

Excellent customer service, clean facility in a good location. I would highly recommend.

Lynne Tinker  |  Overall Experience 
Rating:
5.0

Felt very secure storing our RV there while visiting Las Vegas. Would highly recommend this facility

Jeffrey Hobart  |  Overall Experience 
Rating:
3.0

You need to repait it the card reading on entrance/exit.

Andre Bertinetti  |  First Impressions 
Rating:
5.0

When I get out , It took time. I tried to get out a few times.

Kyoichi Ikemiya  |  First Impressions 
Rating:
5.0

The office staff is very helpful and friendly...Assisted with multiple storage and transport needs. The location is convenient, clean, and secure.

Travis Cage  |  Overall Experience 
Rating:
5.0

Great easy simple service. Got me in and out within 10 minutes

Gia Hudson  |  First Impressions 
Rating:
5.0

thank you Staff for you Great hospitality

William Spelker  |  Overall Experience 
Rating:
5.0

I would name names but the entire staff is excellent they go above and beyond to help their customers.

Audrey Earle  |  Overall Experience 
Rating:
5.0

Staff is extremely friendly and helpful. I'll be going here for all my moving and storage needs from now on.

DONNY Abbott  |  Overall Experience 
Rating:
5.0

GM Jeff Dean and his staff run a first class operation.

Paul LaRocca  |  Overall Experience 
Rating:
5.0

very good all around . great staff,and property.

Stephen Freeman  |  Overall Experience 
Rating:
5.0

The staff was very helpful

Terry Adams  |  Overall Experience 
Rating:
5.0

Excellent customer service !!

Roxana Hernandez  |  Overall Experience 
Rating:
5.0

The young lady that helped me was so nice. She took care of me, and was very professional.

Shawn Dombroski  |  Overall Experience 
Rating:
5.0

Appreciate everything

David Heinz  |  Overall Experience 
Rating:
4.0

Friendly and helpful

Lorri Castle  |  First Impressions 
Rating:
4.0

All service, the facility, and location was great. However, i was guaranteed a Military locked-on rental rate upon new sign-up, but it was increased a year later. My complaint was ignored by the CEO.

Nate Richey  |  Overall Experience 
Rating:
5.0

Very good customer service. Very happy with Jeff and how he helped us with everything.

Erik Mason  |  Reservation 
Rating:
5.0

Very professional staff people!!

RICHARD PERALES  |  Overall Experience 
Rating:
3.0

I would refer people to this location because it is a nice place and they treat you fairly

Lonnie Strasser  |  Overall Experience 
Rating:
5.0

Check in was fast and the agents were friendly and knowledgeable.

kenneth jones  |  Reservation 
Rating:
1.0

Jeff Dean, manager, personally gave permission to a thief stealing my Rig stored In the covered RV spots. It has been recovered, thanks to the Las Vegas Police. Don’t store anything valuable here.

Alison West  |  Overall Experience 
Rating:
5.0

Great location, staff was always very professional, kind, and willing to help with any of your needs.

ISAAC BROWN  |  Overall Experience 
Rating:
4.0

Great location for storage.

JEFFREY B JOHNS  |  Overall Experience 
Rating:
5.0

Keep up the good work!

Larry Bortles  |  Overall Experience 
Rating:
5.0

These folks are always busy and seem to come under a lot of pressure from customers, but they are always kind and professional and helpful.

Briana Mackey  |  Overall Experience 
Rating:
5.0

The service is always awesome.

Roxanna Monsivais  |  Overall Experience 
Rating:
3.0

it woild be really more easier if they have a wide doors

Roger Rivera  |  Reservation 
Rating:
5.0

Great place, friendly helpful,staff and would recommend to anyone in need of storage, clean! Thank you.🙂

MARTHA HAGEN  |  Overall Experience 
Rating:
5.0

Very friendly staff.

brad scherer  |  Overall Experience 
Rating:
5.0

Awesome

Andre Brunson  |  Overall Experience 
Rating:
3.0

Staff not helpful at all especially the old man I think he is the owner.

Hewet Fantahun Gobena  |  Overall Experience 
Rating:
5.0

Worked out good over time.

LEO A RENAUD  |  Overall Experience 
Rating:
1.0

My unit was broken into the first week there lost 7000 dollars In Police equipment and wood working tools Easy charged a late fee of 25 due haul charging old card on file after I updated a new one

Jeffrey Hinton  |  Overall Experience 
Rating:
5.0

Helpful staff

Daniel Brehmer  |  Overall Experience 
Rating:
5.0

Very friendly staff.

Barbara Adams  |  Overall Experience 
Rating:
5.0

I absolutely loved my storage room. I stored my furniture in a climate control unit for 8 months, and when I finally removed my items, there was not one speck of dust on my belongings! Thanks U-Haul!

FELICIA ADAMS  |  Overall Experience 
Rating:
2.0

Jeff Dean was very frustrating to deal with. He would not properly record receipt of my check which cost me hours every month to prove receipt. He also cannot add and kept telling me the wrong amount.

MARTI MCKINNY  |  Overall Experience 
Rating:
5.0

Jeremy, J.C. and Gavin are great employees. They greet you with a smile, ensure facility & equipment is properly maintained & provide impeccable customer service with each transaction.

kourtney Zurek  |  Overall Experience 
Rating:
5.0

We did not have any problems for all he years we were there.

GRETCHEN L ADAMS  |  Overall Experience 
Rating:
1.0

Items I stored were stolen. Staff is uncooperative. After some research I see that many others have had the same experience.

GALIANO TIRAMANI  |  Overall Experience 
Rating:
3.0

You double charged me on 5/29/18 for a truck rental Charged me $88.54 twice on 5/29/18 which over drew 4 other transactions @ $35 for each. OUCH!!! PLEASE CONTACT ME! Peter Moore 702-488-6487

Peter Moore  |  Overall Experience 
No reviews have been submitted for this location.

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