Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They are nice here and worked to help fix a problem with rental...
Sean Cheek
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
rusty tucker
Rating:
4.0
Customer did not leave a comment.
Brandon Ard
Rating:
5.0
Friendly service and knew what they were doing
Michael Burkholder
Rating:
5.0
Matt is great.
Christopher Munsey
Rating:
5.0
Customer did not leave a comment.
Aaron Rainier
Rating:
4.0
Very easy to work with. I had to keep my rental a bit longer than expected back and it was no problem to adjust things.
Austin Seagraves
Rating:
5.0
Customer did not leave a comment.
Greg Dudash
Rating:
5.0
Customer did not leave a comment.
Elmer Hendricks
Rating:
5.0
Customer did not leave a comment.
Linda Merrill
Rating:
5.0
Clean unit a little more. I had to wash backdoor from dirt on outside and sweep a little more.
George Boyce
Rating:
1.0
Mya storage was broken into twice. Kristian Thompson, The GM, was the absolute worst. Once I realized it was broken into she was so nasty towards me with looking through the video. She stayed the video only went back 1 month and was not willing to look through it. She continuously denied that it was my unit being broken into even though I watched them take my items out of the unit. She asked when the last time I visited my unit and when told she then made the remark “who doesn’t go to their storage in 2 months?” . I use U-Haul everytime I need to move, but with the service I was provided I’ll make sure that none of my friends or family ever use it again. I’m still waiting on a claims adjuster to contact me.
NE'MIAH MILLER
|
Overall Experience
Rating:
5.0
The service I received at this location was exceptional. I had a trailer reserved and when I got there the whole process went perfectly. I would certainly use this location again and recommend it to others.
Kevin Horres
Rating:
5.0
As always great customer service and fast for me as well! Love the location and as always I’ll be back.
Amanda White
Rating:
5.0
Customer did not leave a comment.
John Wisniewski
Rating:
1.0
More training, more training, more training
And making sure every equipment leaves your place is safe to travel
THOMAS ROGERS
Rating:
5.0
Customer did not leave a comment.
matthew COPELAND
Rating:
5.0
Great staff
Danny Allen
Rating:
5.0
Great staff.
Brenda Leo
Rating:
1.0
I was charged way more than what i was supposed to. I turned in the U-Haul way before my scheduled time was told by the older male employee with the ponytail he would send me a email receipt in 15 minutes never received it so i called later that day and was told they would put a end time in and now i have been charged 2 different times at 2 different prices. I WILL NEVER USE YALL AGAIN!
Deja Henry
Rating:
5.0
Customer did not leave a comment.
David Rutherford
Rating:
5.0
Not sure you can. It was relatively simple and painless process. The gentlemen working were professional courteous, and empathetic. I will consider this establishment as a first option should any future necessity arise.
Steven Shock
Rating:
5.0
Customer did not leave a comment.
Teresita Villatoro
Rating:
3.0
The location is a tough one. They have you line up in a line and wait for people to come to you and you end up hanging into the street right off the highway not the ideal way to do drop off's. They should number spots and have you park then either wait or go inside. They were busy and seemed a little overwhelmed but the gentlemen that took care of us was very quick and professional to help us drop off our trailer and be on our way.
Stephen McHale
Rating:
5.0
Customer did not leave a comment.
Karen Walker
Rating:
5.0
Nothing can be done to improve anything. The staff were great and my equipment was very clean.
Richard Salz
Rating:
3.0
Had reserved a car trailer on Wednesday for this morning when I went to pick it up it wasn’t available said one would be back at 2:30. I couldn’t wait as I had made previous arrangements to pick up a car on Columbia, SC. I went to central reservations and found one in Colo. but it cost me over $50. I received a VIP certificate but couldn’t use it until tomorrow. The manager at Whitney road was able to give me an o start credit. Thanks to him. Very disappointing to have this experience.
Rick Van Vleet
Rating:
5.0
Customer did not leave a comment.
Milton McKellen
Rating:
4.0
Thank you much for your service!!!
Martin Goodwin
Rating:
4.0
Customer did not leave a comment.
Chris Lyons
Rating:
5.0
Customer did not leave a comment.
TRAVIS COLLINS
Rating:
5.0
They were super nice and helpful.
Shawn Laws
Rating:
5.0
Matt was great. Helped me quickly. I couldn't have asked for better service.
WILLIAM STRONG
Rating:
3.0
They Did Not Refund My $50.00 Pending Deposit….They Charged Me Twice!! Plus I Did Not Receive E-mail Receipt Of My Bill As Promised!! Fred E. Foster 2/28/2028
FRED FOSTER
Rating:
5.0
Very nice people working there. Thank you for being so helpful I appreciate it.
Teresita Villatoro
Rating:
2.0
Our uhaul broke down on the way to returning it. This was the second uhaul truck at this location in the same day to not be kept up and safe to drive.
Kayla Britto
Rating:
5.0
The unit is very conveniently located. I was a bit confused about the check-in and initial access, but now I’m a fan of it. My only problem is that I may need another room
Rena Jones
|
Online Move In
Rating:
4.0
Customer did not leave a comment.
MICHAEL LEONARD
Rating:
5.0
Customer did not leave a comment.
TASHE CARPENTER
Rating:
5.0
Customer did not leave a comment.
Tom Vasavong
Rating:
4.0
Customer did not leave a comment.
Heath Dunagin
Rating:
5.0
Customer did not leave a comment.
Steve Martin
Rating:
5.0
I was very happy with the service I received.
Milford Irvin
Rating:
4.0
Customer did not leave a comment.
Shakita Rhinehart
|
Overall Experience
Rating:
5.0
Clean. Super helpful friendly staff. Would recommend
Jennifer Corben
|
Overall Experience
Rating:
5.0
I still have not got my refund back! I paid $100.00 while using a cash app credit card. The total was $48.62. I am still waiting on my refund of $51.38. But the experience and service was great. This service is very reliable!
Felicia Miller
Rating:
5.0
Customer did not leave a comment.
Wendy Ody
Rating:
5.0
Customer did not leave a comment.
Heather Lucy
Rating:
4.0
Customer did not leave a comment.
Edward Doyle
Rating:
5.0
Customer did not leave a comment.
Jean Head
Rating:
5.0
Customer did not leave a comment.
Catherine Querin
Rating:
5.0
I rented a 20 foot truck and it leaked a fair amount of gas or oil in my driveway.
Thomas Haggerty
Rating:
5.0
Customer did not leave a comment.
Sylvia Holbert
Rating:
5.0
Customer did not leave a comment.
Treasure Sailes
Rating:
4.0
Customer did not leave a comment.
Robert Green
Rating:
5.0
From drop off to check out in 4 mins. Fast service I experienced.
JOHN GRIGSBY
Rating:
5.0
Great people!
Cesar Kannee
Rating:
5.0
Customer did not leave a comment.
Jean Head
Rating:
5.0
Customer did not leave a comment.
Theresa McCullough
Rating:
5.0
Customer did not leave a comment.
KELVIN BROWNING
Rating:
5.0
Very professional
vinson edwards
|
First Impressions
Rating:
5.0
N/A
Jerry Pugh
|
Overall Experience
Rating:
5.0
Nice people
John Walters
Rating:
4.0
Person was on his own and had a lot of costumers waiting for him. He did his best, but you were able to see clearly that the location was under staffed.
Andrea Kikkert
Rating:
5.0
Customer did not leave a comment.
CLARENCE HARRIS
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Sylvia Porter
Rating:
3.0
It took way to long to get things settled before we could get the truck we rented. Other than that the service was good. Very nice people to deal with
Paula Greene
Rating:
5.0
Customer did not leave a comment.
Urica Cunningham
Rating:
5.0
I have rented many times from this location. I knew the drop off would be quick and easy. They are awesome!
clifford bowers
Rating:
4.0
Customer did not leave a comment.
Seth Hunt
Rating:
5.0
Customer did not leave a comment.
larry alexander
Rating:
4.0
Online line not able to pick up at 7:30am had to return at 9:00 am to pick up, same with returning the truck. Do need to improve that service.
Rebecca Tosca
Rating:
5.0
Customer did not leave a comment.
Rhesa Hodges
Rating:
5.0
Customer did not leave a comment.
Sandra Jacobs
Rating:
5.0
The staff was polite and professional. The entire experience was amazing.
Karen Lotts
Rating:
3.0
The lady working on site was horrible in her attitude towards me as a customer. I’ve never had this problem with anyone in my past and I have rented from the location about five times. I can’t say I’ll be back. My money spends on anywhere.
Javion Woods
Rating:
5.0
Customer did not leave a comment.
Judy Hall
Rating:
5.0
Everyone was so friendly and helpful. I highly recommend the Whitney Road location above any U-Haul locations. Pick up and drop off was a great experience as anyone could have in this situation.
Tammie Church
Rating:
4.0
The equipment was clean, but the steering had too much play in it. I would not want to drive this vehicle again 120 miles. Local, maybe, but not on long distances. Also, it was uncomfortable as the driver's side had no armrest. The manager was extremely nice and pleasant to work with. I would give this location an excellent if the parking places for parking your personal car to pick up a daily rental were designated better and had more parking spaces.
Mark Lawing
Rating:
5.0
This location was open on Sunday and staff was helpful. However, I had reserved a truck from another location using the 24/7 access and could NOT get the lock open. I then was referred to the Whitney location which was great BUT out of my way. Disappointed the 24/7 did not work.
Rene Frick
Rating:
4.0
Customer did not leave a comment.
daniel carroll
Rating:
4.0
Not a thing I think you are doing great 👍
lewis meadows
Rating:
4.0
Customer did not leave a comment.
Maxie Miller
Rating:
3.0
Customer did not leave a comment.
Thomas BIGGERS
Rating:
4.0
Customer did not leave a comment.
John Hernandez
Rating:
5.0
He made the pick up very easy for me.
Milford Irvin
Rating:
5.0
Customer did not leave a comment.
Scott Kekoa
Rating:
5.0
Customer did not leave a comment.
Bobby Hammett
Rating:
5.0
Customer did not leave a comment.
Bob Jones
Rating:
5.0
Customer did not leave a comment.
Melissa Cole
Rating:
5.0
I always rent from them!
William Epting
Rating:
5.0
Customer did not leave a comment.
Gregory Mathis
Rating:
5.0
Great customer service ❤️
Michelle Cole
Rating:
5.0
Customer did not leave a comment.
Gregory Fairbanks
Rating:
5.0
Customer did not leave a comment.
Elizabeth Blackwood
Rating:
4.0
Customer did not leave a comment.
MICHAEL LEONARD
Rating:
5.0
Customer did not leave a comment.
Edward Mclane
Rating:
5.0
Everything was satisfactory
Brian Manning
Rating:
5.0
They were more than helpful with every step of the process and I’ll definitely choose them again.
LATOYA PETTY-MCNEIL
|
Overall Experience
Rating:
5.0
Good job
Arnold Mswia
Rating:
5.0
Extremely helpful in my time of need. I used service for 1.5 years and I’ve used another storage unit in the past and U-haul was an angel compared to them.
Tiauna Clowney
|
Overall Experience
Rating:
4.0
Make sure gas gages are correctly working and transmission is working properly
Danyele Mazzotta
Rating:
5.0
Great customer service
JACQUELINE PAGE
Rating:
5.0
Customer did not leave a comment.
Tyeast Lyons
|
Overall Experience
Rating:
5.0
No comments
Jerry Pugh
|
First Impressions
Rating:
5.0
Great staff, always helpful. Convient office hours too. Helped me out the day after Thanksgiving with no problems.
EDWARD PALMER
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
EDWARD PALMER
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
McArthur Wright Jr
|
Overall Experience
Rating:
5.0
Great people ! Great service
greg ashton
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
kelly newman
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Terry Reeves
|
Overall Experience
Rating:
5.0
Friendly, helpful, accommodating and clean
kelly newman
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
GREG SHEALY
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Jazzmin Phillips
|
Overall Experience
Rating:
5.0
Thanks to the lady that helped me back the truck up
Mckarius Woods
|
First Impressions
Rating:
1.0
Managers are never in store and calling uhaul store is near impossible you’re always sent to customer service who can never help with issues
malaki aguado
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Christen Gafford
|
Overall Experience
Rating:
5.0
I am sorry I didn't get their names, but the two gentlemen that were at the facility when we arrived were very polite and extremely helpful even though they were very, very busy.
Timothy Tague
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
brittney davis
|
Overall Experience
Rating:
5.0
John D was always helpful
David Maclean
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
La' Charles Harris
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
nyeaijah saxon
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
steveas moore
|
First Impressions
Rating:
5.0
The level of customer service was refreshingly great!
LARRY CHRISTOPHER
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Wakendra Raykill Allen
|
Overall Experience
Rating:
2.0
After I spoke to customer service giving my close out date I received emails more than one I felt bullied by Jeffrey Burnett I'm assuming a manager or supervisor at the location it was very unsettling
Chris Estinvil
|
Overall Experience
Rating:
5.0
Thank you
Janice Price
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
lisa lyles
|
Overall Experience
Rating:
4.0
Great experience!!!
Edward Drake
|
First Impressions
Rating:
5.0
The lady was very helpful and very polite nice and super friendly
marandy glenn
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
pascual rodriguez
|
Overall Experience
Rating:
2.0
After using the storage unit for more than a year today we moved out. Our furniture was covered in rat feces and ruined other items. The assistant manager was nice and stated to never have this happen before and gave me the insurance company information. Hopefully they can compensate for this issue.
Fakeerah Johnson
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Tara Cooper
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
meagen bernard
|
Overall Experience
Rating:
2.0
As all of the above questions were great. The location of our unit was not good having to go up a flight of stairs while moving furniture is terrible WHO decided that this was a good idea.
MALIK FAREED
|
Overall Experience
Rating:
5.0
I was having a bad day the man was still kind to me. Unlike any other company they answer the phone every time
cietria cheeks
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Tara Cooper
|
First Impressions
Rating:
5.0
Shareka Wallace and Courtney were wonderful. They were friendly and helpful. Excellent people!
JAMIE KENDALL
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
laura hall
|
Overall Experience
Rating:
1.0
Had a lock on unit i couldnt get in
lisa lyles
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
juantia simpson
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
LANNY TIMMONS
|
Overall Experience
Rating:
5.0
Ms. Sheri is very customer service she his a very sweet person thank you Sheri for being so nice god bless you
Mary Briggs
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Dearis Laney
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
NYESHA NEWSOME
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Sharion Bagley
|
Online Move In
Rating:
5.0
Convenient & friendly, thank you!
DORIS MICKLES
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Andrea Bogan
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Regena Baker
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
sasha king
|
Overall Experience
Rating:
4.0
Thought you would offer military or AAA discount.
Johnnie Broughton
|
First Impressions
Rating:
5.0
Best uhaul i have every been to
SEAN BALDWIN
|
Overall Experience
Rating:
5.0
Good customer service
VERA SEREBRYAKOVA
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
LANNY TIMMONS
|
First Impressions
Rating:
2.0
Had a total of 2 units, seemed to be much confusion about my move out date for one. Malinda (I believe is her name) helped clear that up after speaking with 1800 customer service who couldn't even figure it out and I never got a call back from a store manager. Second unit was outside, my things were covered in rat poop and roaches dead and alive literally had to bomb my new place to kill everything. Prices could definitely be cheaper due to critters. This location is literally always 100% busy with very little staff. Josh ( or maybe Justin is his name ) was always helpful anytime I needed anything. Facility definitely needs to be deep cleaned and pest controlled asap.
agsonnia greene
|
Overall Experience
Rating:
1.0
Customer did not leave a comment.
KANISHA NASH
|
Overall Experience
Rating:
5.0
Clean n staff very helpful
Mary Drescher
|
Overall Experience
Rating:
2.0
Found mounds of rat poop & roaches in my items upon moving out of one of my units. They always seem to be short staffed, things aren't done in a timely manor. Billing issues in the beginning. Overall 3 stars.
agsonnia greene
|
Overall Experience
Rating:
5.0
Donna, Jeff, Micah, and Mrs. Pat were all excellent with us. I had a rather odd situation arise while having their uhaul and they were understanding and empathic. I would recommend the team for a huge round of applause in addition to an incentive of some sort from corporate. This team is doing an outstanding job. Thanks to each and every one of u
lauren horne
|
Overall Experience
Rating:
5.0
Wonderful customer service!!
GINGER CROWDER
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
YASHECKA WELLS
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
VERA SEREBRYAKOVA
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Corey Rice
|
First Impressions
Rating:
5.0
345 Whitney rd Spartanburg South Carolina location has the best staff. My only complaint is the hall light didn’t seem to work making it impossible to see in one of my units. Besides that it was a great experience.
jonathan cooper
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
BENNYD SMITH
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
DEAUNDRE SULLIVAN
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Qwantavia Smith
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
sharon barnett
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Regena Baker
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
David Morgan
|
Overall Experience
Rating:
3.0
I could get through the sliding glass door and I had bib furniture
KAREN HARRIS
|
First Impressions
Rating:
4.0
I always try and go thru uhaul especially whitney rd staff is always nice
DAVIDA RODRIGUEZ
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Richard Labenski
|
First Impressions
Rating:
5.0
Every one was helpful and amazing. Will definitely recommend.
STACEY FIELDS
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
GLEN MILLS
|
Overall Experience
Rating:
2.0
Manager and upper management nasty
jimmy cheeks
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Keisha Burney
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Renecea Nesbitt
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
John Rogers
|
Online Move In
Rating:
4.0
Customer did not leave a comment.
Breanna Miller
|
Overall Experience
Rating:
5.0
Josh Quinn and Donna Quinn provided excellent customer service.
tom michalak
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
George Kakubava
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
George Kakubava
|
First Impressions
Rating:
5.0
Very satisfied customer, there was a problem with the u haul system and i wasn't able to get my card to get in to my unit after 5, i was able to get a hold of the manager after hours and ricki was very helpful to the situation and my needs as i had to be at work the next morning at 5am and she extended the time on the trailer for me to come in when i got off work. THANK YOU VERY MUCH spartanburg u haul team.
albert walters
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
MARIE BARRETT
|
First Impressions
Rating:
5.0
This was the cleanest storage facility I have ever used. The staff was cleaning the outside and removing leaves to keep them from blowing inside the building. Very secure and convenient. The staff was so helpful when we dropped off our belongings and even told me to call to switch the drop off to their location. Best experience with a move and storage.
Veronica Hutton
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
mercia hines
|
First Impressions
Rating:
5.0
Nice day
tom michalak
|
First Impressions
Rating:
1.0
When we went to pick U-Haul and get items out of storage to move nobody was there to open the store!! Appointment was at 8am and nobody arrived until 10am and that was after I called customer service! No discount was offered or anything and there were about five other people waiting as well!
tamala johnson
|
Overall Experience
Rating:
5.0
Manager Ruben Vega is very kind, competent and helpful.
merwan faraj
|
Overall Experience
Rating:
1.0
Too much to type, willing to talk. 734-578-3319
merwan faraj
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
arstein tjorn
|
Overall Experience
Rating:
5.0
Just great staff
Amanda Moore
|
Overall Experience
Rating:
5.0
Very professional and great with correcting things that was missed understood no hassle just fix the problem and ended with have a nice day everything taking care of thanks to the staff at the u-haul
Amanda Moore
|
First Impressions
Rating:
5.0
Mr. Sterling Farr, was awesome. Very professional, kind, polite and indeed patient. You have invested in a great employer
Terry Layles
|
First Impressions
Rating:
2.0
Everything from the pick up location, onsite storage and drop-off location was all mixed up and was truly a disaster! I’m still very angry and frustrated! Just glad the experience is over!
tamala johnson
|
First Impressions
Rating:
3.0
The employee was nice and helpful, I needed to get storage, and paid for 24acces, the stores card reader was down I made sure to get unit before they closed, just to have truck loaded then denied acce
Donavon talbot
|
First Impressions
Rating:
5.0
Thanks for your service.
Julia Carter
|
Overall Experience
Rating:
5.0
Very friendly staff and excellent service.
Darrell Bullins
|
Overall Experience
Rating:
5.0
Courteous staff , clean and convenient location
Lisa Durrah
|
Overall Experience
Rating:
1.0
The storage alarm units were going off the store employee was not concerned. I went back to retrieve items with people that could help me move items. And employee told me that I would have to come bac
kathy johnson
|
First Impressions
Rating:
5.0
Everyone was very friendly & helpful!!
Cheryl Greening
|
Overall Experience
Rating:
5.0
The best team Ive ever dealt with, never <;
Amy Guyton
|
First Impressions
Rating:
5.0
I used U-Haul Storage for 30 days. From the 1st day to the last, I visited the storage facility 4 times and each visit was excellent with staff addressing any questions or problems that I had.
Stanley Cich
|
Overall Experience
Rating:
2.0
The uhaul storage facility is infested with roaches, and I feel I should be reimbursed for the bug removal products I'm definitely going to have to buy after using your facility.
william stanley
|
First Impressions
Rating:
5.0
Jeffery assisted me in storing my items, answered any questions and was always there to help whenever I had to get something from my ubox. Every store needs a Jeffery.
Thank you,
-Andy
Cannizzaro Sa
Andrew Tritten
|
Overall Experience
Rating:
5.0
Very helpful, friendly, staff. Have rented several pieces of equipment from this location and rented storage unit. WIll definitely use again when next need arises.
Steven Teaster
|
Overall Experience
Rating:
1.0
Truck broke down and they still have my property. want me to pay to get property back from their storage. when it wasn't suppose to be at their storage. it suppose to be at my storage building.
VEREMELLA CARSON
|
First Impressions
Rating:
5.0
Great customer service.
ann mims
|
Overall Experience
Rating:
5.0
Great team of employees , each month for 15 mos. I came to pay our unit fee in person . Each time was a pleasantly easy visit.. also told them many times that this was the best ran location for sure !
Luis Uribe
|
Overall Experience
Rating:
5.0
Very easy self check in
Cynthia Blackwell
|
Reservation
Rating:
5.0
Staff was nice and friendly. Knowledgable. And was able to help and answer any questions or concerns I had.
Dillon Lee
|
Overall Experience
Rating:
5.0
Thank you for your kindness,consistent, friendly smiling face and made me feel like we had known each other for years. So for that I say thank you and if I need to move or storage space
jamenia settles
|
Overall Experience
Rating:
1.0
My husband loss his job and we got behind on our storage payments. They said they would auction our belongings and throw away pictures and other stuff. Rat poop and urine was on all our things.
LINDA LITTLEJOHN
|
Overall Experience
Rating:
3.0
That was canceled and resecheled to Lake Bowan storage. U-haul said the first would be free but lake bowan said no. So I can't rate your service till I move in. Thank You Thomas B
thomas biggins
|
Reservation
Rating:
5.0
I would recommend all my family and friends to uhaul
Laura Edwards
|
Overall Experience
Rating:
1.0
Provided terrible customer service, and communication regarding my ubox. I will never use or recommend the uhaul ubox service to anyone.
Scott Hoff
|
Overall Experience
Rating:
1.0
EXTREMELY POOR. Staff was selling personal stuff to customers and getting paid through cash app and left the front desk in order to take care of that instead of the next customer in line for 15 min.
Denisa Zani
|
Overall Experience
Rating:
4.0
This facility and staff was good. They moved or changed some staff members on me, but nevertheless it was still okay.
Latarsha Willis
|
Overall Experience
Rating:
5.0
Very friendly and very efficient.
tim hass
|
Reservation
Rating:
5.0
Everything as promised. Courteous, knowledgeable employees. Good experience. Decent price. Would recommend.