Customer Reviews for U-Haul Moving & Storage of South Temple

2,753 reviews

215 SW H K Dodgen Loop   Temple, TX 76502

(254) 770-3001

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(254) 770-3001

215 SW H K Dodgen Loop
Temple, TX 76502

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Ms. Wanda was very helpful. Everything went well.

Jennifer Raimer 
Rating:
5.0

Customer did not leave a comment.

Timotjy Davis 
Rating:
5.0

Very personable young man.

Karen Fraiser  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Kendra Finley 
Rating:
5.0

Customer did not leave a comment.

Layna Musser 
Rating:
5.0

Customer did not leave a comment.

doris morgan 
Rating:
5.0

Customer did not leave a comment.

tammy mullins 
Rating:
5.0

Customer did not leave a comment.

zelda carpenter 
Rating:
5.0

A very good experience

larry douglas 
Rating:
5.0

Syreeta was awesome! She was very helpful and very courteous, and the energy that she puts out is very positive and warm.

alex buchanan 
Rating:
4.0

Customer did not leave a comment.

Steven Kehrer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Maria Rodriguez 
Rating:
5.0

Not a thing because the staff was kind and friendly. I don't remember the name of the female who helped me but she did a great job. She was patient with me and answered all of my questions. Very professional. I would definitely go back to this u-haul location if I needed another truck and equipment.

Alexandria Wright 
Rating:
5.0

Customer did not leave a comment.

Stephen Rutledge  |  Overall Experience 
Rating:
5.0

I would let everyone have 24 hrs access for those who work night until 1 or 2 am

Harold Mcknight  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

richard novak 
Rating:
4.0

Customer did not leave a comment.

Kimberly Gilliam 
Rating:
5.0

The two young men working on Sunday, March 10th were very professional, courteous, and knowledgeable. Outstanding customer service!

Allison Vernon 
Rating:
5.0

Customer did not leave a comment.

William Kurtz 
Rating:
5.0

Customer did not leave a comment.

craig Thornton 
Rating:
5.0

People were great to deal with.

curtis lavender 
Rating:
5.0

They real helpful

Ronald McNutt 
Rating:
4.0

Everything went really well, nice staff

EVERETT WATSON 
Rating:
5.0

These guys were quick efficient, friendly and deserve a five star I would highly recommend to any friends of mine

Mark Hodges 
Rating:
4.0

Nice friendly people....got in and out fast.....they took great care of me ..ty...u-haul for moving me again....

Joyce Farmer 
Rating:
5.0

They was real friendly staff and real helpful

Ronald McNutt 
Rating:
5.0

Perfect for what I was moving

Joshua Jeffers 
Rating:
5.0

Customer did not leave a comment.

James Lewing 
Rating:
5.0

Customer did not leave a comment.

Jermiane Calamese 
Rating:
5.0

Excellent customer service both in rental and return! Fast, friendly staff at this location!

Sheila Whetstone 
Rating:
5.0

Customer did not leave a comment.

Sharonda Hawthorne 
Rating:
3.0

Customer did not leave a comment.

Allison Mouser 
Rating:
5.0

Customer did not leave a comment.

sonja holtzclaw 
Rating:
5.0

Customer did not leave a comment.

Nikisha Tarrant  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Maryann Sayers 
Rating:
4.0

Customer did not leave a comment.

Douglas Crenshaw 
Rating:
5.0

I dealt with cordial, professional people

Jim Granfor 
Rating:
3.0

Customer did not leave a comment.

Martin Gonzales 
Rating:
5.0

N:A

Errod Clayton 
Rating:
5.0

Very well accommodating, staff was very helpful and professional, I very much appreciated the support and courteousness.

Fred Powell  |  Overall Experience 
Rating:
5.0

Need to fix bugs on Uhal app. Was not Not able to do pick up on app. Only thru Google chrom.

Osbaldo Garcia 
Rating:
5.0

Prompt service. Fast and efficient check out. The two young men working when I dropped off my rental were polite and exhibit awesome customer service skills. Thank you for such such a fast and easy return.

Michael Martinez 
Rating:
5.0

I would recommend your staff treat everyone the way they treated me and y'all will keep doing great. The lady in the office was great, helpful and wanted to help us. Thank you.

Caesar Barrientoz 
Rating:
5.0

Customer did not leave a comment.

austin miller 
Rating:
5.0

Customer did not leave a comment.

Kessy Garcia 
Rating:
5.0

Customer did not leave a comment.

maurice walker 
Rating:
5.0

Very friendly and great customer service. The lady that helped me was beyond amazing and helpful with everything.

john duck 
Rating:
4.0

Customer did not leave a comment.

Gary Angelo 
Rating:
5.0

Great customer service!

Michael Huse 
Rating:
4.0

Customer did not leave a comment.

Navasha Byrd  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeremiah Boutin 
Rating:
5.0

Great service. Thank you

Daniel Sebeck 
Rating:
5.0

Customer did not leave a comment.

MARKEL CARTER 
Rating:
2.0

Staff were kind but incredibly slow

Morgan Lubenow 
Rating:
5.0

Customer did not leave a comment.

Leslie Shelton 
Rating:
4.0

Customer did not leave a comment.

Kempapura Murthy 
Rating:
5.0

Excellent customer service from Wanda and her staff. Well maintained and a very well run operation. Highly recommend this location.

Benjamin Plank 
Rating:
3.0

Staff was friendly and helpful. Assisted me with any questions.

Della Grant 
Rating:
5.0

Customer did not leave a comment.

Aundrea Hage 
Rating:
3.0

Customer did not leave a comment.

Tommy Chaney 
Rating:
5.0

Customer did not leave a comment.

Steven Ramirez 
Rating:
5.0

When returning the truck the app didn't want to upload my photos, it was much easier on the web page.

Jena Robinson 
Rating:
5.0

Very helpful, courteous and professional.

Ronald Kirkpatrick 
Rating:
5.0

Customer did not leave a comment.

Larry Murphy 
Rating:
5.0

Customer did not leave a comment.

Teddy Kemp 
Rating:
5.0

Wanda was very professional and easy to work with. An asset to your company thanks

Teddy Kemp 
Rating:
4.0

Customer did not leave a comment.

Fredrick Terrell  |  Overall Experience 
Rating:
5.0

Great staff nice vehicles and even better customer service/care.

Wilson Hallmark 
Rating:
5.0

Customer did not leave a comment.

Joe Murphy 
Rating:
5.0

Customer did not leave a comment.

Carlos Bourne 
Rating:
5.0

Nothing, staff was helpful and nice.

Henry Bueno 
Rating:
4.0

Customer did not leave a comment.

Jason Williams 
Rating:
5.0

Customer did not leave a comment.

Durward Durbin 
Rating:
5.0

The staff was friendly, yet professional. I’m a returning customer and has done business with this location in the past. I look forward to using them in the future.

Errod Clayton 
Rating:
4.0

Customer did not leave a comment.

Debbie Worley 
Rating:
5.0

Large selection, fast, friendly service, good location.

JAMES FEATHERSTON 
Rating:
5.0

I can’t remember her name but she was so helpful, her suggestions were spot on. Very friendly and quick in the computer. Would definitely recommend this Temple U-haul location.

Katherine Botz 
Rating:
5.0

Customer did not leave a comment.

Leroy Brown 
Rating:
5.0

Customer did not leave a comment.

Gary Shea 
Rating:
5.0

Customer did not leave a comment.

Jennifer Paoletto  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stewart Dearing 
Rating:
5.0

Customer did not leave a comment.

kim sebek 
Rating:
5.0

Yes, the equipment was dirty, but it’s a trailer. Customer service was outstanding.

Giovanni Fuentes 
Rating:
5.0

Great job 👍

Ralph Jimenez 
Rating:
5.0

Customer did not leave a comment.

Daniel Powers 
Rating:
5.0

Best location always friendly staff!😊😊

Angel Roman-Murphy 
Rating:
5.0

Customer did not leave a comment.

Kathleen Winters 
Rating:
5.0

Customer did not leave a comment.

Andraya Scott-Harris 
Rating:
5.0

This Uhaul location is most excellent! Everyone is friendly and knowledgeable. They all go above and beyond to make your transactions smooth and easy. The storage units and rental equipment are super clean and well maintained.

Jody Rogers 
Rating:
1.0

The uhaul companies do not seem to be on the same page and have different processes.

patrice maximo 
Rating:
4.0

Customer did not leave a comment.

randall gibson 
Rating:
5.0

Customer did not leave a comment.

Joshua Mesecke 
Rating:
5.0

Customer did not leave a comment.

Catrina Davis 
Rating:
5.0

Customer did not leave a comment.

Steven Johnson 
Rating:
5.0

Very smooth pick up a return.

Leonard Lippert 
Rating:
1.0

When we got there they screwed up our reservations, I took forever to correct. Once we got moved and went to return the truck there was no clear area to go to speak with a rep. Then when we attempted to return it the check-in link was not working and again no clear instruction. When I called the next day to explain what happened I found out they charged us $128 when I called to find out why the guy was rude and found they charged an extra day and additional items. I called to get it corrected and they only corrected a portion of the issue. I will not be using U-haul ever again..

graeyson Bradhurst 
Rating:
5.0

No complaints. Location was close to where it needed to be and convenient. The Truck Share/Mobile Proccesss was a bit of a pain but not related to location.

Tomas Capolongo 
Rating:
5.0

Customer did not leave a comment.

Enoch Munson 
Rating:
4.0

Can't recommend specific improvements. The staff were all very polite and attentive to my needs. Good job by all. Thanks!

Robert Grundborg 
Rating:
5.0

Customer did not leave a comment.

Cindy Lemoine 
Rating:
5.0

Customer did not leave a comment.

Clifford Woods 
Rating:
5.0

Customer did not leave a comment.

Isiah Davis  |  Online Move In 
Rating:
5.0

Excellent service and the staff were very helpful. I always recommend Uhaul 👌 😌.

RAFAELA BENJAMIN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

nikki tezino 
Rating:
5.0

Customer did not leave a comment.

Nancy Craig 
Rating:
5.0

Customer did not leave a comment.

Steven Lawson 
Rating:
5.0

Great customer service

Matthew Cornett 
Rating:
5.0

Customer did not leave a comment.

Rohn Fenity 
Rating:
5.0

They accommodated us even though we were running late.

cesar moore 
Rating:
5.0

Customer did not leave a comment.

Rhonda Beckers 
Rating:
5.0

Customer did not leave a comment.

Melanie Lillard 
Rating:
4.0

The guy at the front desk was rough around the edges. A bit rude but helpful.

George Yelverton  |  Online Move In 
Rating:
5.0

A little pricey, but I suppose worth it.

CHEYENNE ASHMORE  |  Overall Experience 
Rating:
5.0

Very friendly staff helped us with a free month for a one way rental.

lee worbington  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Logan Burke  |  Overall Experience 
Rating:
5.0

The staff was very friendly and helpful. The facility is super clean and secure.

Jody Rogers  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

THEODORE ERVIN  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Felicia Leggett  |  Overall Experience 
Rating:
3.0

The place has a rat problem.

Dennis Smith  |  Overall Experience 
Rating:
5.0

This is the first time I needed a storage facility. I was pressed for time to store some items and when I called to the time I had left was only 2 hours. I was able to move in my belongings within the time I had! Although I would have preferred an actual person to be there to help me in the storage facility, the Self move in option was not as difficult as I imagined it.

Jose Flores  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

nolen thomasee  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Heather Strickland  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

LaTavia Falls  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DEANNE CAPLE  |  Overall Experience 
Rating:
5.0

Syreeta was very helpful and very courtesy. thank you for a great staff 👍

THEODORE ERVIN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

william hendricks  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

steven jayo  |  Overall Experience 
Rating:
5.0

Wanda's team is always reliable! Keep up the great work!

SIDNEY DELOACH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RONALD THOMAS  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

BELINDA BECOAT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHAYLA ROLLIE  |  Overall Experience 
Rating:
5.0

Wanda he been mire than a blessing in assisting me the past year or 2 thanks so much U-Haul for your outstanding service!

Amanda Lucas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jason Mccarty  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JIMMIE HOPKINS  |  First Impressions 
Rating:
5.0

I was not happy about the fact that I asked to drop trailer in waco tx but had to drop in temple tx

Wayne Anderson  |  First Impressions 
Rating:
4.0

My only issue was the rates increasing more frequently than any place I've ever rented a unit from. The increase to 120.00 a month was more than I could afford and that prompted me to clear my unit and end my rental.

EDRA KANAVY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RAUL CORTEZ  |  First Impressions 
Rating:
5.0

Ms. Wanda was so sweet and knowledgeable. She has helped us twice in our moves and I will not use another Uhaul site besides hers. She is awesome!

Brenda Ellenbecker  |  Overall Experience 
Rating:
5.0

I would use storage again everything was always at my convenience Thank you

MARY MADDEROM  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NAKOEDA LARA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Hayward  |  First Impressions 
Rating:
5.0

Very nice and helpful staff.

Larry Dowden  |  Overall Experience 
Rating:
5.0

I love the staff and convience of this place! IT's the BEST!

Brenda Ellenbecker  |  First Impressions 
Rating:
2.0

Customer service was very poor.. was not informed the office for pickup would be closed, and had a reservation for pick up in a totally different location in which we live 1 1/2 hour away and especially in bad weather.: spoke to several different people and was very rude.. would never recommend to anyone

Heather Strickland  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

LATASHA HARRISON  |  Overall Experience 
Rating:
5.0

Great facility. Employees are kind and helpful. Overall great experience!

Bryan Ray  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Clearance Smalls  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Theodore Williams  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Robin couvillon  |  Overall Experience 
Rating:
5.0

Joseph went above and beyond the call of duty to help me out when returning the truck and the hitch. I’m very pleased with his respectfulness and his ability to make you feel good about your purchases.

Tywanda Bethel  |  First Impressions 
Rating:
5.0

I unfortunately saw a little evidence of some kind of leak.

MARK GILLILAND  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lorenzo Dominguez  |  Overall Experience 
Rating:
5.0

Staff is super friendly and very helpful

BRIDGET Crow  |  First Impressions 
Rating:
5.0

Very helpful and very nice very clean

MARY MADDEROM  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BOBBY BROWN  |  Overall Experience 
Rating:
4.0

Saw it from my apartment

Tom Talbot  |  First Impressions 
Rating:
5.0

All the staff were very professional and courteous during all my visits. Would recommend this facility for any of your rental or storage. Special thank you to Mary for her expedited service and honestly.

Alvin Overman  |  Overall Experience 
Rating:
5.0

The general manager, Wanda was very nice and helpful.

SHIRLEY HOLLOWAY  |  Overall Experience 
Rating:
5.0

Wanda was very kind and helpful.

Larry Dowden  |  First Impressions 
Rating:
5.0

Store Manager Wanda at South Temple location went above and beyond to make sure my whole experience was great!

LUPE CAMPOS  |  First Impressions 
Rating:
5.0

Extremely helpful staff and explained the process in depth. Wanda is a great leader and takes her time as in instruction to her staff in ensure compliance and satisfaction to the customer. AWESOME TEAM!

Alvin Overman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DIANE SAPP  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marie Johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robin couvillon  |  First Impressions 
Rating:
5.0

Thanks for 7yrs. Of a wonderful relationdhip.

CHARLES MATHES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER ADAMS  |  Overall Experience 
Rating:
5.0

Great customer service by JD. He was able to give us all the information we needed and more to answer our questions. It made it very simple for us to decide which storage we wanted to go with. Thank you JD!

FRANCISCO GOMEZ  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

BOBBY BROWN  |  First Impressions 
Rating:
5.0

The staff at this U-Haul facility are very friendly and always willing to help.

OSCAR MARTINEZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RAFAELA BENJAMIN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MONICA VIRES  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

James Duncan  |  Overall Experience 
Rating:
4.0

This facility was great. The other storage location on IH35 was lousy and old. Rain would cause flooding and the gravel became eroded twice. Two employees were not very nice to work with.

james palla  |  Overall Experience 
Rating:
5.0

Bueno todo El tiempo

Carlos Rodriguez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Edward Sims  |  Overall Experience 
Rating:
3.0

Wanda was amazing and helpful. We were customers for many years and took comfort in knowing that our family memories were safe. However, in 2018 UHaul, as an organization changed, and I no longer felt safe about our belongings. I have not been allowed to speak with Wanda since then. Yesterday was a bad experience because we both felt our business for 15 years meant nothing. We know that even though we paid for the month of June, there is no refund even if you rented to someone else today. Perhaps I am overly sensitive because of my son, who is deceased, has all of his worldly possessions in there. We lived in Alaska and would try to move our things for many years. However, it was too painful for me, so we waited another year. I will not ever use UHaul storage, even in Alaska, because the company cares about $ and expansion more than customers. I will find mom and pick organizations from now on. I am certain you will continue to amass fortunes .. so be it. The younger folks do not know the difference. Thank you for letting me get this off my mind. At least I will never fear for my possessions in the future. Go bully someone else.

MICHAEL LANCASTER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRYCE WALKER  |  Overall Experience 
Rating:
5.0

The general manager, Ms. Hall helped me. She is so sweet and helpful. I feel like I've made a friend. Outstanding Service.

SHIRLEY HOLLOWAY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Quinton Amerson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARGARET CROSBY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

frank montez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

derek shamlin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brenda Wesson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

HAROLD LEWIS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DENNIS BRASSFIELD  |  Overall Experience 
Rating:
5.0

This experience was timely and helpful. Better than other storage experiences that I have had.

Mark Frusha  |  Overall Experience 
Rating:
5.0

Staff was great! Real helpful and friendly.

Terrese Albright  |  Overall Experience 
Rating:
5.0

they where very good and helpful so thanks you for showing up for work have a Blessed Day!

Anita Martin  |  Overall Experience 
Rating:
4.0

Three employees were having a loud conversation at the opposite end of the counter making it difficult to hear the lady helping me. I'm hearing impaired with hearing aids but still had to ask the lady to repeat herself. She was also trying to train a new person, no problem, but those other employees could have been more considerate when customers are in the office trying to conduct business. .

Samuel Longacre  |  First Impressions 
Rating:
5.0

Always friendly and helpful.

Brad Gunn  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sandra Jackson  |  Overall Experience 
Rating:
5.0

If I need a storage facility again I would definitely use this place!

barbra Pollak  |  Overall Experience 
Rating:
5.0

Wanda and the rest of the crew are awesome. 5 Stars to all!!!

Ron Wood  |  Overall Experience 
Rating:
5.0

The location is very well kept and clean. All employees were professional and friendly (I encountered three while setting up storage and coming back to unload truck) The entire process was very easy. The facility is very clean and I would highly recommend this location to others.

Candie Powers  |  First Impressions 
Rating:
5.0

Wanda and her staff are courteous and professional. Very helpful with my needs.

Mark Frusha  |  Overall Experience 
Rating:
5.0

Staff was very nice and friendly y'all need to buy them some lunch soon

Anthony Jefferson  |  Overall Experience 
Rating:
5.0

Very friendly and professional staff.

Clifford Erixon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CARLTON DUNCAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Clifford Erixon  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Anntrina Good  |  Overall Experience 
Rating:
3.0

Y'all use to get back money and now y'all more high and we use truck those days so y'all get some money back y'all don't I gave back y'all and trl the way gave to and I keep for three days I feel Refund it some money back

Sandra Jackson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

CRYSTAL SCHWAKE  |  Overall Experience 
Rating:
5.0

Awesome group of coworkers

EARLY RODGERS-CHRISMAN  |  First Impressions 
Rating:
5.0

Great service love the clicker instead of an access code

Anntrina Good  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alicia Edwards  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Pamela Johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marquita Greene  |  Overall Experience 
Rating:
5.0

Ms Wanda is a soul to be reckoned with. She works hard to help her customers. She give excellent service and is a welcoming smile when you walk in the door. When I leave I want to say have a fantastic day and God bless and love you guys. This is how all the people there make you feel. If I could give this place "more stars" I would. They deserve to be recognized and praised for all their hard work. I wish more businesses in the area would follow their example. Uhaul and Ms Wanda thank you for your kindness and support in all that I have been through. I wish you nothing but the best.

Jennifer Melear  |  Overall Experience 
Rating:
5.0

The Temple location is the BEST moving experience ever! We all know that moving is a beating all around - Wanda and the staff were of the greatest help and I couldn't be more appreciative! The only thing I'm missing is the receipt for my storage unit (I need to turn that into my employer as a moving expense) If someone could please e-mail me that, thatvtoo would be a huge help! - You are all wonderful and thank you all so so much!!

John Shallies  |  Overall Experience 
Rating:
5.0

Wanda was amazing! She was considerate and kind. The staff was well informed and helpful.

MIA GUILLEN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHARLES ROTAN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carlton Sargent  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Elizabeth Jimenez  |  First Impressions 
Rating:
5.0

Representative that helped us with the storage unit was very friendly and helpful

Jose Solis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rachel Mazuca  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

marie trudelle  |  Overall Experience 
Rating:
5.0

Amazing service! Went above and beyond to help with our needs highly recommended!

Tanya Harder  |  Overall Experience 
Rating:
4.0

"THIS U-HAUL HAS 'ONE' OF THE BEST MEN TO MAINTAIN CLEANINESS IN THE STORAGE UNITS', GREAT JOB, 'DIDO'!!!!!"🙂.

cynthia loya  |  First Impressions 
Rating:
5.0

I love Mrs. Wanda and her staff they were awesome

Shevonlinda Lurry  |  Overall Experience 
Rating:
5.0

Wanda was amazing! I really appreciate the amazing customer service, and kindness.

MIA GUILLEN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

marie trudelle  |  First Impressions 
Rating:
5.0

Excellent customer service and secure storage facility

SUZANNE DEVILLE  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Mike Hasshaw  |  Overall Experience 
Rating:
2.0

Terrible experience..will NEVER use uhaul again because of this location.. $16xx.xx spent and cant even get customer service! My move out date was 3/20/2021 Read my contract!

Sarah Walker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHARLES LINA  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ASHLEY HARRIS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephanie Baker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michelle Gerni  |  Overall Experience 
Rating:
5.0

Wanda was very helpful in securing my second unit.

Mark Frusha  |  First Impressions 
Rating:
5.0

Wanda and the team at this facility were amazing. Very grateful for their excellent customer service.

maria cochran  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rodney Lindsey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christopher Walker  |  First Impressions 
Rating:
5.0

Wanda and the rest of the staff were excellent. I needed a 10x20 but none were available. I rented a 10x10 but did not put anything in it. A few days later they let me know a 10x20 was available and we were able to change me to the 10x20 and U-Haul only charged me for the day for the days I had the 10x10 rented. Nicest people I have ever dealt with. Thumbs up to Wanda and the staff.

Ron Wood  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

ASHLEY HARRIS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

angela barron  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Susan Stermer  |  Overall Experience 
Rating:
5.0

Wanda and Andrew are simply the best. I could not ask for any more pleasant, courteous, helpful people. On a scale of 1-10, they are both 10's.

Ron Wood  |  Overall Experience 
Rating:
4.0

The staff was friendly and very helpful.

Ron Wood  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Samantha Alvarez  |  Overall Experience 
Rating:
5.0

Ms. Wanda Hall was patient and explained every step in detail. She also showed me a model of the storage area that would best meet my needs.

JEWEL LADELL  |  First Impressions 
Rating:
4.0

The Rodent traps are good, I think that their should have been bait instead of my belongings.

Dianne Cox  |  Overall Experience 
Rating:
5.0

I have been using this facility at this location for storage and moving truck rental since 1996. I have always received excellent customer service and have never had any issues at all. I have recommended it 2 multiple friends, family, and coworkers and will continue to do so.

Ernest Fuller  |  Overall Experience 
Rating:
4.0

Good job!

DEVARAL BARNETT  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

aaron smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHRISTINA BATTLE  |  Overall Experience 
Rating:
3.0

The lock sticks a little making it difficult to use and it looks like there is some water damage to the ceiling. It is convenient and seems secure.

Meera Beharry  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

BRYCE HURD  |  Overall Experience 
Rating:
5.0

All the personnel took time to answer my questions concerning the unit. Very friendly, knowledgeable, and willing to help. I will definitely use UHaul again when needed! Thank you!

Sue Cornelius  |  Overall Experience 
Rating:
5.0

The gentleman was very professional and helpful !

BRYCE HURD  |  First Impressions 
Rating:
4.0

Staff was always very helpful and available.

Olivia Schrecengost  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Diana Sandlin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Madeline Dietrich  |  First Impressions 
Rating:
5.0

Andrew was Great at the front desk, very personable. got my lease for the 30 day free unit done immediately, no problems with the whole time frame I was there. Prefer this location over the General Bruce location, based on customer service and friendliness of staff and knowledge.

Sandra Rawlins  |  Overall Experience 
Rating:
5.0

Every time I needed help staff was easily accessible, I would go back to them should I need storage again

Timothy Harris  |  Overall Experience 
Rating:
5.0

Ms. Wanda always provide the most helpful and professional customer service. She insures that her staff are efficient and friendly and professional as well. I will always use this location for moving and for storage.

Ernest Fuller  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

hannah Taylor  |  Overall Experience 
Rating:
5.0

The staff are quick to answer questions and the phone when you call.

Mary Evans  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Susan Feldtman  |  Overall Experience 
Rating:
3.0

Found a dead rat on top of one of my open shelving unit.

KENNETH MOLETTE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cecil Don Barfield  |  Overall Experience 
Rating:
5.0

I only needed the facility for one month, but I really appreciated everything that Wanda and her staff did for me. I will go back and use them again if needed and will recommend to a friend if needed.

William Rachal  |  Overall Experience 
Rating:
4.0

None

Bennie Perkins  |  Overall Experience 
Rating:
5.0

I was blown away at how quickly I was waited on...Wanda was at the top of her game from start to finish...Very knowledgeable...The "Customer Service" was second to none...Outstanding Service...

Wanda Nichols  |  First Impressions 
Rating:
5.0

Wanda was wonderful in explaining and getting us a unit

Deverie Hasshaw  |  First Impressions 
Rating:
5.0

The manager made it easy to check out and get out of there

mary thomason  |  Overall Experience 
Rating:
5.0

the customer service person Wanda was very courteous and informative. She answered all questions and gave advice on some the kind of lock needed

Mary Atkinson  |  First Impressions 
Rating:
5.0

Staff friendly, knowledgeable, and welcoming

mary thomason  |  First Impressions 
Rating:
5.0

Super friendly and great service.

Tailor Brown  |  First Impressions 
Rating:
4.0

Great facility and friendly staff. Still upset I couldn’t use any of my earned storage time for the unit.

Jarrid lovenburg  |  Overall Experience 
Rating:
5.0

Wanda runs a tight ship but it’s amazing! She saved the day for UHaul with me!

Brianna Wilganowski  |  Overall Experience 
Rating:
5.0

Great facility and fantastic customer service.

Steven Tabat  |  Overall Experience 
Rating:
3.0

When I check out, I was told no Refund I was paid up for the whole month??

Raymond Jacinto  |  Overall Experience 
Rating:
5.0

This location is wonderful, HOWEVER!...... I will never use UHaul again. Wanda, is absolutely wonderful though and saved my entire day.

Brianna Wilganowski  |  First Impressions 
Rating:
5.0

Wanda and her staff are great people. When I walk in I feel like I am home. I met a new employee who helped me to close out my storage room and Orlando was concerned because I was so hot got me water.

Jennifer Melear  |  Overall Experience 
Rating:
4.0

Staff very helpful.+

Rene Santiano  |  First Impressions 
Rating:
2.0

I understand that it is not the storage facilities fault but there was rat feces ALL over my clothing and blankets and a dead rat in my unit. They should warn people and tell them to cover any clothin

Stefani Collins  |  Overall Experience 
Rating:
5.0

The unit was well maintained, clean and secure.

oscar Vargas  |  Overall Experience 
Rating:
1.0

I called to get pricing for the final month because I was moving out of my storage 3/1 only to find out I would still be charged for the full month. Evidently managers are able to make the decision.

ANDREA TAPLIN  |  Overall Experience 
Rating:
5.0

No additional comments

Roy Hickok  |  Overall Experience 
Rating:
5.0

Our experience using this location was great - thank you!

Ronald Ryckman  |  Overall Experience 
Rating:
3.0

There was a little bit of confusion about my storage unit reservation. I also never needed to give so many additional contacts.

Eric Childress  |  First Impressions 
Rating:
3.0

Do to the mis understanding and wrongful charges I've been charged for is mind blowing. Do to the fact that I didn't even get to use the storage room that was free of rent for 30 days butstillcharge

Chelsea Martinez  |  Overall Experience 
Rating:
1.0

I am being charged 1700 dollars for a unit that this location kept under my name for 2 years after I closed the unit out I even rented the trailer from this location to move my belongings

DANIEL SLOAN  |  Overall Experience 
Rating:
5.0

Ms Wanda wonderful providing EXCELLENT service

CHRYSTAL DAVIS  |  Overall Experience 
Rating:
4.0

I would rate y'all a 5, but my last day of moving things into storage the gate was broken and blocked by a truck. I had to make 8 walking trips to get my things to storage.

Barbara Quirk  |  Overall Experience 
Rating:
5.0

N/A

JEFF GIBSON  |  Overall Experience 
Rating:
4.0

This is a good company. I have not a complaint one.

Jack Stein  |  Reservation 
Rating:
5.0

Ms. Hall was very pleasant to work with in filling out the contract. She explained everything well and showed us on the map where our locker would be located.

Susan Pena  |  Reservation 
Rating:
5.0

Great staff and facilities! Clean, insect free and always helpful! Thanks Uhaul!

JODY HUSKEY  |  Overall Experience 
Rating:
5.0

We are very happy with this facility and would use it again if the need arises.

Steven Nichols  |  Overall Experience 
Rating:
5.0

Went out of the way to help me. A great location and knowledgeable people

Steven Hall  |  Overall Experience 
Rating:
5.0

We were very pleased with this U-Haul facility. This is our third time using them. Miss Wanda and Andrew were especially helpful. They were knowledgeable, efficient and very pleasant. Thank you!

Steven Nichols  |  Overall Experience 
No reviews have been submitted for this location.

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