Customer Reviews for U-Haul Moving & Storage of South Sarasota

9,188 reviews

4861 S Tamiami Trl   Sarasota, FL 34231
(Just South of Proctor Rd / 1 mile South of Bee Ridge Rd, Across street from Olive Garden + Landings shopping center)

(941) 921-6605

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(941) 921-6605

4861 S Tamiami Trl
Sarasota, FL 34231
(Just South of Proctor Rd / 1 mile South of Bee Ridge Rd, Across street from Olive Garden + Landings shopping center)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

The girl was very nice but did not seem to know her job very well.I paid cash and when I dropped the dolly off in georgia they had no cash to give me my deposi said which the girl had told me they would. I have still not received my deposit back. The people in Georgia were absolutely awful.

carla wolfe 
Rating:
1.0

Incompetent, uncaring attendant who was putting on trailer rolled it into the bumper of my brand new car!! Causing two scratches and a gouge.

philip wirtenberg 
Rating:
5.0

Customer did not leave a comment.

greg mccuen 
Rating:
5.0

You need more than one person checking people in/out. Since we had a time to come in, you should have been prepared with extra help. The gal is super helpful, but can only work with one person at a time!!

RALPH Williams 
Rating:
5.0

Perfect Score 👌🏼

Steve Kramer 
Rating:
3.0

We were told that equipment was fcfs despite having the option to "reserve" it online. The app didn't work for picking up the truck, and the truck had clearly not been checked. Gate was rusted shut, gas and mileage were incorrectly listed. It took us almost an hour to pick up our uhaul and we didn't get the equipment we requested

Jeremy Friedman 
Rating:
5.0

Agent and location was perfect for our rental.Was very helpful and quick check in. Only problem we had was that the engine had problems starting multiple times. Appears to be a weak battery. Return agent agreed that there is an issue and should not have been rented as it was. So glad we did not get stranded somewhere. Equipment was clean, but engine was not maintained.

James E Bogucki 
Rating:
5.0

Customer did not leave a comment.

Vincent Barbera 
Rating:
4.0

Customer did not leave a comment.

Athyna Smith 
Rating:
5.0

Customer did not leave a comment.

frank infantino 
Rating:
5.0

Everything was great

Richard Puglisi 
Rating:
5.0

Customer did not leave a comment.

GLEN Fabian 
Rating:
4.0

Customer did not leave a comment.

caren digloria 
Rating:
5.0

Process was very easy.

Scott Baker 
Rating:
1.0

This is in regards to the Sarasota, FL location. I have probably left 2 bad reviews for businesses in my lifetime. Unfortunately, I have nothing good to say other than the trailer was not damaged. The rental rate for the small trailer from TN to FL was over a couple hundred dollars less than coming back. I feel there should be a policy in place to let customers know the same distance could be a much higher rate. Have used UHaul many times but this was our last, very disappointed.

MATTHEW HUFF 
Rating:
2.0

Charged me for another day when they made me wait 45 minutes past the deadline to check out. I still couldn't check out and the woman said just leave it and I'll send you a receipt. They had available personnel but said there were only two people. More walk-ins came and I went to the back of the line. Of course an additional day was added. I will never use them again.

Nicolas DeBruyne 
Rating:
1.0

I returned it with the same amount of fuel that I received it. Just over a half of tank. I put gas in it at a gas station maybe 500 feet away from the location. But they charged me $25 for 5 more gallons of fuel at $5/gallon. They also charged me an extra $20 for an after hour drop off. It would nice I was told instead of being told I can drop the truck off anytime and put the key in the Dropbox.

Norman Smith 
Rating:
5.0

Customer did not leave a comment.

Donald Smith 
Rating:
3.0

Communication with this location was terrible. I attempted to return a call from the agent looking for keys that may have been left in the vehicle I picked. 4 phone calls later, 3 of which resulted in holds / ignore of half an hour before I had to hang up. 3 additional calls were picked up by the national line and they just put me back on ignore with this location.

Tim Jansen 
Rating:
4.0

Customer did not leave a comment.

Yuri Tayts 
Rating:
5.0

Nothing. Everything went well

Michelle Stanley 
Rating:
5.0

The customer service reps were very helpful and friendly

Julio Osorio 
Rating:
3.0

Battery died while I was using truck multiple times. When I went to return my truck my car was blocked in the parking lot

Joshua Campbell 
Rating:
5.0

Customer did not leave a comment.

Henry Yoder 
Rating:
5.0

Customer did not leave a comment.

Mikita Hryhoryeu 
Rating:
5.0

Friendly staff. Cora was especially professional

JAMES FIALA 
Rating:
4.0

Customer did not leave a comment.

Gary Kukowski 
Rating:
5.0

Customer did not leave a comment.

Scott Parrill 
Rating:
5.0

Customer did not leave a comment.

steve faulkner 
Rating:
5.0

Customer did not leave a comment.

Jim loach 
Rating:
5.0

Customer did not leave a comment.

frank infintino  
Rating:
5.0

Customer did not leave a comment.

Gianna Kennedy 
Rating:
4.0

Customer did not leave a comment.

George Danek 
Rating:
4.0

Close the windows so you don't have water in the truck when it rains.

Mark Mckee 
Rating:
5.0

Customer did not leave a comment.

Vicki Ford 
Rating:
5.0

Customer did not leave a comment.

william pospisil 
Rating:
5.0

Customer did not leave a comment.

robert lacamera 
Rating:
5.0

As for am happy the staff was very friendly and helpful .

Luckman Jackson 
Rating:
5.0

Good service

Betsy Kenney 
Rating:
5.0

Customer did not leave a comment.

Alan Montauck 
Rating:
3.0

Customer did not leave a comment.

scott mc 
Rating:
5.0

Customer did not leave a comment.

roniel cegarra 
Rating:
5.0

Customer did not leave a comment.

JANET SILVERSTEIN 
Rating:
5.0

Customer did not leave a comment.

Glenn Goodrich 
Rating:
5.0

Great customer service and friendly attitude.

alex suarez 
Rating:
5.0

Customer did not leave a comment.

robert cianci 
Rating:
5.0

They did a great job and had it done when promised.

howard lamb 
Rating:
5.0

Customer did not leave a comment.

Andrey Sivtsov 
Rating:
5.0

Customer did not leave a comment.

Marty Inlow 
Rating:
5.0

Customer did not leave a comment.

William Fox 
Rating:
5.0

Customer did not leave a comment.

Ray Macias 
Rating:
5.0

i will always choose uhaul they were helpful, super pleased and professional!

chellie Sherman  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Bruce Swail 
Rating:
5.0

Smooth as silk, fast and convenient.

anthony mansell 
Rating:
5.0

not a thing

Thomas Marchman 
Rating:
5.0

Customer did not leave a comment.

Lazaro Javier 
Rating:
5.0

Customer did not leave a comment.

Cristen Peterson 
Rating:
5.0

Customer did not leave a comment.

Marc Delisle 
Rating:
4.0

Customer did not leave a comment.

Samuel Vazquez 
Rating:
4.0

Customer did not leave a comment.

Mary Foster-Clement 
Rating:
5.0

Sarasota made the process very easy.

barbara stio 
Rating:
5.0

It's always consistently good! 👍

Cristen Peterson 
Rating:
5.0

Customer did not leave a comment.

KATHY KELLY 
Rating:
5.0

Great and easy to use.

Steven Weiss 
Rating:
5.0

Easy online process. Self return function is easy. Good job!

todd thomas 
Rating:
5.0

Customer did not leave a comment.

JOHN CARBONARO 
Rating:
5.0

The right rear tire only had 40psi pressure and had to be topped off. The staff in Sarasota was very friendly.

Michael Gibbons 
Rating:
3.0

Will be using someone else in future. Your shrinkflation is to thank and i think you know what I mean….

David Moore 
Rating:
5.0

Customer did not leave a comment.

jim vecchio 
Rating:
5.0

Customer did not leave a comment.

Lisa Flewelling 
Rating:
5.0

Everything was smooth and easy. Everyone was extremely helpful answering my questions.

Cristen Peterson 
Rating:
3.0

The trailer I rented leaked. It rained all day and my boxes got wet in the leaky corner.

Elaine Hughes 
Rating:
5.0

Customer did not leave a comment.

Aliz Kiss 
Rating:
5.0

Customer did not leave a comment.

Douglas Warren 
Rating:
4.0

Staff very friendly and helpful. Committed to a two hour install and met my expectations completely.

Jim Higson 
Rating:
4.0

Customer did not leave a comment.

elisandra maldonado 
Rating:
5.0

Customer did not leave a comment.

DIANE FOGARTY 
Rating:
4.0

Customer did not leave a comment.

Caitlin McNally 
Rating:
5.0

Customer did not leave a comment.

Robert Christiansen 
Rating:
5.0

Customer did not leave a comment.

JOHN REDMOND 
Rating:
5.0

Customer did not leave a comment.

Bryan Bivens 
Rating:
5.0

I reserved a dolly and a hand truck...expecting that they would be available and reserved. They were not and the desk associate stated that only the truck was guaranteed. Fortunately, I was able to purchase them elsewhere and in a timely manner. Had that not been the case, I would have been screwed. In my opinion, as an owner of a company that has retail locations in ALL 50 states, that is bad business. If you are unable to provide an inventory system then I would suggest CLEARLY and BOLDLY state there is no guaranty for your rentals.

James Shores 
Rating:
5.0

Customer did not leave a comment.

Carla Hendrickson 
Rating:
5.0

Customer did not leave a comment.

David A Smith 
Rating:
4.0

Improve mpg capacity on the 10’ trucks. Drove only 50 miles, yet needed to replace over $23 i(7 gals.) in fuel costs. That requires to about 7 miles per gallon!

Lewis Lyon 
Rating:
3.0

A truck advertised as $19.95 cost $65 Fuck you. False advertising

james howarth 
Rating:
3.0

No where to leave car , had to cross 6 lanes of traffic to cross to park and walk to get back my vehicle. Even the crosswalk light was only long enough for me to get to median and dangerous to stand there waiting for another light. Ridiculous., make arrangements with next door or allow to park by trailors. Had to walk long way to light.and still dangerous

Wendy Belling 
Rating:
5.0

Fantastic work by Stefan and Alicia. Their speed of service, amazing customer service and knowledge far exceeded my expectations. I would go nowhere else! Thank you for an outstanding job :-)

Rachel Griffiths 
Rating:
4.0

Customer did not leave a comment.

mayerling gonzalez 
Rating:
4.0

WELL.....I was happy until I found out how LUCKY I got after the tow settup was diagnosed at my drop off location as TOTALLY incorrect. Ignorance is bliss, but we BOTH got VERY lucky the vehicle remained on the trailer.

PHILIP ZELECHOSKI 
Rating:
4.0

Everything went great However I was charged $6 for gas AND charged by the mile. I drove just 7 miles. I believe that was price gauging. The attendant was embarrassed that I was being charged but couldn’t adjust bill.

Robert Hansbrough 
Rating:
5.0

Customer service was great,I was in and out quickly and their wasn't any surprises

Daniel Ruiz 
Rating:
4.0

Customer did not leave a comment.

Ken Junkins 
Rating:
5.0

Customer did not leave a comment.

chris olson 
Rating:
4.0

Customer did not leave a comment.

William Breda jr 
Rating:
4.0

Customer did not leave a comment.

Daryn Walters 
Rating:
5.0

Customer did not leave a comment.

Frank Kulis 
Rating:
5.0

Seamless and efficient

Paul Taylor 
Rating:
5.0

Don't park the trucks so close to each other that the mirrors overlap. If I hadn't noticed, I would have damaged mirrors on both trucks when backing out of my space.

Linda Halderman 
Rating:
4.0

Customer did not leave a comment.

Dalton Poole 
Rating:
5.0

The online rental was outstanding and saved me time at the U-Haul store

rena elsasser 
Rating:
5.0

Customer did not leave a comment.

Richard Davis  |  Overall Experience 
Rating:
5.0

Very helpful and nice

Margaret Dunn  |  First Impressions 
Rating:
2.0

Isles were always blocked and difficult to get to. Hallways not clean always debris of some sort in them I had even taken a broom and dust pan and swept down the hallway around my unit several times it was filthy. Then we were not alerted when the climate control was off and our storage was compromised so basically we were paying for a non climate storage and found out from another source when I called and went into the unit and asked it was true and the manager says they had been working on it. Weeks went by no climate control, yes I wasn’t told no call no email nothing! But when my bill is due no problems sending reminder and email and text? I am very disappointed as I have used UHaul storage in other states this issue never happened I had expected the same clean service Uhaul had offered and we received before this was the absolute worst. The manager very arrogant doesn’t seem to care at this facility and I understand good reliable help is difficult to obtain but please don’t take it out on your customers whom keep your business going.

Tracy Bickford  |  Overall Experience 
Rating:
3.0

Priced too high

Renee Blasier  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

BRENDA ROBERTS-WARD  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Everett Harlow  |  Overall Experience 
Rating:
5.0

Todo fue excelente, Alicia fue muy amable.gracias

Jorge Arias  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lynee Price  |  Overall Experience 
Rating:
5.0

We couldn't have been better very nice people behind the counter

RAY STAHURA  |  Overall Experience 
Rating:
5.0

Alicia was a great point of contact and professional at all times. She was very helpful and knowledgeable throughout our stay.

Marcelo Pereira  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patty Beer  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Patty Beer  |  Overall Experience 
Rating:
1.0

Poor customer service on site.

laura Adams  |  Overall Experience 
Rating:
3.0

They canceled us before we got there. Had to insure online that we did not cancel.

Patty Beer  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

samuel thayer  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

John Juric  |  Overall Experience 
Rating:
3.0

The promotion rate offered with the truck rental was not provided by the rental facility. The advertisement to gain my business was false

John Juric  |  First Impressions 
Rating:
5.0

Arrived at drop off and immediately was greeted by a very friendly, helpful staff member - Cherokee. She was efficient with the U-Haul rental return as well as the storage rental process. Great experience all around.

John Connolly  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lisa Spires  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kim Blair  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lisa Spires  |  First Impressions 
Rating:
5.0

Cherokee was very helpful. Thank you.

JOHN RICE  |  Overall Experience 
Rating:
1.0

I experienced many issues with this Uhaul location but especially with management (Store Manager named Cherokee). The office never answers the phone and it's re-routed to national with one hour+ wait times. You cannot make a partial payment online or through an operator, only through the store manager. There were two manager transitions and the 1st manager had changed my due date from the 4th to the 18th. The recent manager said, "well, that's why he's no longer the manager of this store" and threatened to sell my things on their auction on Wednesday (in 2 days) but the letter I had just received 2 days prior said I had to pay full amount by 8/1 or things would be sold 8/18 (and she was threatening 7/27). Anyway, I have never experienced such poor customer service and communication from an establishment, let alone a store manager. I then call national. I am informed my account was paid in full with my credit card on file 3 days prior(so why was she demanding payment over the phone and threatening to sell my things?! Even saying my things were worth more than my bill!!) I was not set up on automatic payments and was never informed via phone message/letter/email this was happening. I went to Uhaul to start moving my things and there's a lock on my unit. I go to the office and the store manager, Cherokee, is immediately rude AGAIN saying, "well, are you going to pay your bill?". I had to tell her to look in her system and she could see it had been paid and they are the ones that ran my card?! The day after I arrived at night and she and another employee were there when I arrived and 10 minutes in the alarm starts going off and we had to stop loading the car and leave. The very next evening I arrived and there were several cardboard boxes, garbage,a rat trap with poison balls spilled out, and a hand truck in front of my unit. I feel this was done in retaliation because when we argued over the phone. These are a few examples of her unprofessionalism, lack of tact and communication skills, and her passive-aggressive pettiness to retaliate to my frustrations. I emptied the unit a week early and will never deal with such immaturity again. I suggest you hire store managers that have college educations and a desire towards professionalism.

NICCOLE HOWARD  |  Overall Experience 
Rating:
5.0

Cherokee was tremendously helpful and professional!

Peter Kline  |  First Impressions 
Rating:
3.0

Understaffed and every time I came to my unit there were items piled in from of my door. Sometimes it would be dollys other times boxes and other items. It was always difficult to pull a car up for loading and unloading. The facility is more equipped for renting out uhauls than providing accessible storage.

Anna Albero  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wendy Reich  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Cameron Hinnant  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tracy Bickford  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Aubrey Pfeifer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NICCOLE HOWARD  |  First Impressions 
Rating:
5.0

John is wonderful!

NICCOLE HOWARD  |  Overall Experience 
Rating:
4.0

Parking is an issue at this location and the low ceiling units really need some sort of lighting... HOWEVER - Staff is GREAT and do give a good customer experience even when they are slammed during rush period.

Theodore Asma  |  Overall Experience 
Rating:
5.0

Superb service. The guys went above and beyond to accommodate us.

Jamie Tucker  |  First Impressions 
Rating:
3.0

The supervisor I did speak to was helpful, and the manager of the facility are the only people I give credit to and I really would like the thank. Other then that I will never use UHAUL again! I ended up having to pay more for a truck I shouldn't have gotten charged for because the lack of knowledge to help me get INSIDE a storage lacks. I got sent to a 2nd place just to be able to be moved and was given access, but arrived and access didn't work. Again, thank you to the manager who came out living far just to help me get moved in!! The confusion, and lack of description to help with the moving process was very unsetting. My move in process was very frustrating and pushed us back and caused alot of headaches. Then about an hour roughly on hold waiting for a customer rep didn't help much either! First time ever using uhaul and just very unsatisfied with them.

KARA BROWN  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Aubrey Pfeifer  |  First Impressions 
Rating:
5.0

My customer c service rep was very helpful . His name was John. I appreciate your hard efforts.

Jeanie Price  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marilyn Blanzy-Myers  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PHILIP TOSI  |  First Impressions 
Rating:
1.0

This place sucks! Parking lot is overcrowded. There is never any easy access to the loading doors to get inside. Terrible customer service! DO NOT USE THiS FACILITY!!

mike lane  |  Overall Experience 
Rating:
5.0

All was great, manager at time was the only person working and did an excellent job handling all the people waiting and he was polite and knew what he was doing. Cutoos to him for all his expertise and handling of all my needs.

Wendy Reich  |  First Impressions 
Rating:
2.0

Rude staff with the exception of the new manager who tried very hard to make things right. Staff misinformed me of the hours. Hard to get to them by phone. Was told they was no 24 hot access when there was. Angry people work there Was not a pleasant experience. Id go elsewhere next time for storage needs.

chuck nappi  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

michelle BEARD  |  Overall Experience 
Rating:
5.0

Jon Crotty made sure that we were taken care of and that we were able to get our furniture out of there in a timely manner!

mark Harrison  |  Overall Experience 
Rating:
2.0

Only one unit available was supposed to be a split level but we only were given upper half and our stuff didn't fit

michelle BEARD  |  First Impressions 
Rating:
5.0

Tommy and the rest of the team are awesome! Great customer service. Keep it up guys and thank you for everything!

luis rivera  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

luis rivera  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

MARBIN RAMOS MUNOZ  |  Overall Experience 
Rating:
5.0

Staff was awesome - very much- truly awesome

John Stein  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paul Bernal  |  First Impressions 
Rating:
5.0

Staff was AWESOME.

John Stein  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

David Quigley  |  Overall Experience 
Rating:
5.0

Amazing customer service!

Sierra Jones  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

STEVE MICHEAL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ana Andrews  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

STEVE MICHEAL  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stephen Penn  |  First Impressions 
Rating:
5.0

The employees at this location are top notch. They are the most professional and best people I’ve had dealings with in the storage industry

Jerry White  |  Overall Experience 
Rating:
2.0

90 degrees is unacceptable. I understand it's Florida summer...but advertising a place as "climate controlled" should mean the temperature is controlled. I took pictures of the thermostat in the faciliy. Right when we got there it was at 90. After 15 mins it crept up to 94. When I brought this to the staff's attention, they didn't seem to think it was a problem. One of the associates even joked that the facility was without A/C for 2 full weeks last month. I was storing expensive, handmade acoustic guitars...

Luke Hillbery  |  Overall Experience 
Rating:
5.0

Andrew was great to work with and explained everything about the storage unit

Mark wilcher  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Michael Mcginley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jason Metten  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jason Metten  |  Overall Experience 
Rating:
5.0

Very helpful and courteous staff. Thank you!

Autie Kelley  |  First Impressions 
Rating:
3.0

Originally finding a place to park and access to our space was difficult. You all made some changes and improvements and things were much better.

Russell Radcliffe  |  Overall Experience 
Rating:
4.0

The storage area is clean. The only negative is the height of the units is only 6" and the door entrance is even shorter.

John Hillard  |  Overall Experience 
Rating:
5.0

Staff was great! Thank you!!

sheri smith  |  First Impressions 
Rating:
5.0

:)

Marianna Nagyhaju  |  Overall Experience 
Rating:
5.0

A real lifesaver and the staff is super friendly!

Angela Carr  |  First Impressions 
Rating:
5.0

Very professional and friendly staff. Ceiling space in storage unit is very low, but workable.

John Hillard  |  First Impressions 
Rating:
1.0

Was very very aggressively confronted by employee for not placing packing material in trash... which turned out to be dumpster that was not visible and located behind the facility.

Tim Donovan  |  First Impressions 
Rating:
5.0

Very polite and Friendly With us With respect Thanks again!

Daniel Romero  |  Overall Experience 
Rating:
2.0

Very bad bug problem clock roaches crawling all over I am heart broken having to leave my life there

Deborah Perica  |  First Impressions 
Rating:
5.0

We used U-Haul storage unit for 6 months. People are very friendly and helpful. Thank you so much.

carol barnard  |  Overall Experience 
Rating:
5.0

Thank you for being kind and helpful.

Cynthia Mcnelly  |  First Impressions 
Rating:
5.0

Very professional and friendly staff.

Rob Early  |  Overall Experience 
Rating:
5.0

Very helpful and professional

Rob Early  |  First Impressions 
Rating:
5.0

Very good service and the employees were very good

George Andrews  |  Reservation 
Rating:
2.0

I was told I had a free month s storage but didn't get it because it was on the second floor check before you book a storage unit . If it is on the second floor you have to haul it on your own .

Stacy Miller  |  Reservation 
Rating:
5.0

Excellent staff , especially Jose who assisted me greatly due to a recent debilitating injury. I have nothing but high marks for the store and will definitely rent from them again. Randy Dunkle

Randal Dunkle  |  Reservation 
Rating:
3.0

I wish it wasn't on the 2nd floor up a flight of stairs but I like that it is climate controlled and clean.

denise bezona  |  Reservation 
Rating:
5.0

I do not have words to discribe how helpful and Cortez they are. They make my move easy.

MARLENE VIEIRA  |  Reservation 
Rating:
5.0

Very friendly people. They did every thing to resolve my dificulties . I righ recomend .

MARLENE VIEIRA  |  Reservation 
Rating:
4.0

We called to let them know we where delayed in moving. We will be using U-Haul in 3 weeks when we are ready to move to Florida. Thank you.

gordon clark  |  Reservation 
Rating:
5.0

The staff took care of me and were helpful. I just wish they would have unloaded my trailer for me....lol

bill siddell  |  Overall Experience 
Rating:
5.0

Very friendly and helpful.

Alisha Buckman  |  Reservation 
Rating:
4.0

No comments at this time

Mark Bisgeier  |  Overall Experience 
Rating:
4.0

Access to storage rooms is limited, must open large garage door, if trucks are not in the way. The only alternative is to go through the main store with cart. Not user friendly at all.

John Hillard  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

    We have the most coverage in North America!

  • U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane

    Propane service delivered straight to your door!

  • Trucks for Sale

    We have the largest selection in the industry!

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