Customer Reviews for U-Haul Moving & Storage of South Bluffs

1,411 reviews

137 W Illinois Ave   Memphis, TN 38106

(901) 881-1777

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(901) 881-1777

137 W Illinois Ave
Memphis, TN 38106

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane exchange
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

A McCrorey 
Rating:
4.0

Customer did not leave a comment.

Tara White  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Delonda Segree  |  First Impressions 
Rating:
5.0

The New Orleans location didn't take the money out on time and kept adding undisussed expenses.

Jasmine Mack 
Rating:
5.0

Help me very much communication skills are 100.

Joy Cooper  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Coleman Wilson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anetra Augustus 
Rating:
3.0

Customer did not leave a comment.

Lorenzo Hudson 
Rating:
1.0

Customer did not leave a comment.

Pearlina Ivory 
Rating:
5.0

Thanks for the pleasant, smooth experience.👍👍

Darrien Pratcher 
Rating:
5.0

Customer did not leave a comment.

Mack Rogers  |  Overall Experience 
Rating:
5.0

Keep the same great professional, patient, helpful, crew you have. I will never go to another location. I would recommend that location to everyone. Thanks

April Webster 
Rating:
1.0

I was overcharged by $1500.00. I only had it 2 days over and was charged for two weeks twice for insurance. Im putting this on public record that it was Rented on 3/8 and returned on 3/12. As soon as they opened for business they had the keys that were in lockbox. The bill wasn’t closed out until 3/14. Then they charged a cleaning fee of $25. It was returned clean. Never will I use U-Haul again. These are fraudulent charges.

Bridget Lorraine Thomas-calloway 
Rating:
5.0

None, everything was excellent and service was great.

JOEL WHITE 
Rating:
5.0

Customer did not leave a comment.

Willie McNeal 
Rating:
5.0

Customer did not leave a comment.

Katrina French 
Rating:
5.0

Customer did not leave a comment.

APRIL BROWN 
Rating:
5.0

Customer did not leave a comment.

WALTER RAYBORN 
Rating:
5.0

I received incredible help from very kind, patient and friendly staff. They were so helpful!!!))))))))

David Michael Sitra 
Rating:
5.0

Customer did not leave a comment.

natorra dunn  |  Overall Experience 
Rating:
5.0

I'm not certain of the name of the lady who assisted me but she was awesome. She showed me a example of the unit that I choose online and it was not anywhere close to the size that I needed. So she help me to transfer into a bigger unit. I greatly appreciated it.

Keviena Coleman-Mason  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jeremiah Kenyatta  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Carl Johnson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Issac Mason 
Rating:
5.0

Customer did not leave a comment.

Greg Williams 
Rating:
5.0

Customer did not leave a comment.

Joycelyn Rose  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jawayne barton 
Rating:
5.0

Customer did not leave a comment.

Hazel Lee  |  Overall Experience 
Rating:
5.0

Everything here at this location was great from the experience with the workers and also the facility was very clean as well

Jherikia Wade  |  First Impressions 
Rating:
3.0

I reserved a 26 foot truck and was given an 20 foot truck, causing me an inconvenience due to all of my belongings not being able to fit. If you don’t have what I request, then you should have let me know that it wasn’t available

Veronica Miller 
Rating:
3.0

We had an agreement for me to do a payout on my storage. But they went on someone else's word without my consent 😭😢 They put my storage up auction without my consent 😭😔 And I asked the person they said they never gave permission to do such

yolanda robinson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charlie Tacito 
Rating:
5.0

Customer did not leave a comment.

Anthony Berry 
Rating:
5.0

Customer did not leave a comment.

Charles Hanson 
Rating:
5.0

Customer did not leave a comment.

kuzi murwira 
Rating:
5.0

Claudia is a great Supervisor and very knowledgeable. She has great customer service and staff. I wouldn’t go anywhere else. This is a very clean storage and bathroom.

Denozanna Moore  |  Overall Experience 
Rating:
5.0

The staff seem like they genuinely enjoy their jobs. That’s such a rarity these days!

ALEXIS AGNEW  |  First Impressions 
Rating:
5.0

This is one of the best locations. Customer service is great and the staff has a great service. The building is very clean.

Denozanna Moore 
Rating:
5.0

Great Job

Jasmine Bowen  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kevin Johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PAIGE UNDERWOOD  |  First Impressions 
Rating:
5.0

Great Customer Service!!!

Danielle Shepherd 
Rating:
5.0

Customer did not leave a comment.

Karen Wade 
Rating:
5.0

The GM there was so kind and accommodating. Definitely a 10/10 experience!

Taylor Herron 
Rating:
3.0

Customer did not leave a comment.

Karen Gillooly 
Rating:
5.0

This was a great experience all around. I really appreciated how helpful the manager was and the whole process was very easy. Great selection too!

Jennifer Bledsoe 
Rating:
5.0

Customer did not leave a comment.

Hubert Swift  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Shanice Clay 
Rating:
5.0

Customer did not leave a comment.

Lekiel minton 
Rating:
5.0

Customer did not leave a comment.

Preston Pinson 
Rating:
3.0

Customer did not leave a comment.

Alice Carter  |  Overall Experience 
Rating:
5.0

Thank you 😊

dartina CATHION 
Rating:
5.0

Customer did not leave a comment.

James Ward 
Rating:
5.0

Customer did not leave a comment.

SHARON PETTY 
Rating:
5.0

No improvements needed! Excellent customer service 👏

TIFFANY HOBBS 
Rating:
5.0

The staff was always friendly and helpful

Jeannette Comans  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Brandon Boone  |  Overall Experience 
Rating:
3.0

They could have gave me to 9pm before they charged my card again

Maria Thompson 
Rating:
5.0

Excellent service from start to finish. I had a billing problem, simple mistake, and it was taken care of almost IMMEDIATELY. I was more than pleasantly surprised at how quickly my online inquiry was responded to and resolved.

Ray Glasgow 
Rating:
5.0

Customer did not leave a comment.

ahyana mcarthur 
Rating:
3.0

Customer did not leave a comment.

Mary Brandon 
Rating:
5.0

Customer did not leave a comment.

Caitlin Malcolm 
Rating:
5.0

Customer did not leave a comment.

CARLOS PRICE 
Rating:
5.0

I love this location. Very clean! Staff is always so polite and friendly. You can use the bathroom here which was amazing to me, cuz usually I would never; but had to go right then 😂

Juanita Barbee  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Linda Crockett 
Rating:
3.0

Customer did not leave a comment.

Steven Moore 
Rating:
5.0

This was my best experience with Uhaul, ever! They were super helpful, knowledgeable, and seemed to care if i had an easy trip my last two uhaul experiences were negative. This time, new location, guaranteed I will remain a customer. Moving van was well maintained, clean, and newer. .

Eric Duerr 
Rating:
5.0

Everything was great!

FELECIA ARMOUR 
Rating:
4.0

Only downside was that I was not given the $69.95 rate that was posted in store for the 5x5 unit. I was charged a rate of $79.95.

RUBEN RAMIREZ  |  First Impressions 
Rating:
4.0

My truck was missing a windshield wiper blade on the driver's side.

Cecilia Cannon 
Rating:
5.0

Unfortunately I had to use these services as apart of the worst day I’ve had in a long time. But these people that are staffed in this particular location deserve the world. They were so patient, kind, I mean a true blessing they went above and beyond to assist. It was the power and motivation for me, the testimonies, reassurance and all. I thank God for sending me in that direction but mostly I am thankful that they showed me that humanity is not lost and kind genuine people still exist. I love you for ever for the blessing you bestowed upon me that day, Ms.Claudia and Ms.Georgia(I think it was) and the other sweet queen with the beautiful crown( I didn’t catch her name) as well as the patient gentleman who assisted. I can’t Thank You enough God know I needed you. Thanks for your true act of Kindness! Happy Holidays!

Daphne Gibson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kynzie bearden  |  First Impressions 
Rating:
1.0

Employee tried to get $80 dollars after I’d already paid him almost $60 total after returning the U-Haul

Kamarrauian Boyce 
Rating:
5.0

I have used U-Haul quite of few times in Memphis but I hadn’t use this location before. (Illinois Ave) I’ve always had issues with U-Haul the waiting on the truck “possibly having to come back the next day to pick up”, equipment issues, inaccurate bill issues, etc…When I tell you this was the most easiest, pleasantest, smoothest, experience I’ve ever had with U-Haul. The customer service was great the truck was there waiting, and it was clean.The whole property was clean. I can’t thank these young men enough for this amazing experience. I recommend this location to the whole Memphis and surrounding areas! I give this location 10 stars. If I ever have to use U-Haul again in the future, it will most definitely be this location, for here on out! Thanks again! Charlotte

charlotte fentress 
Rating:
3.0

I reserved a small truck for a local move one week in advance. There was a small truck on the lot, but the representative explained UHaul policy to keep it for one-way moves. The only trucks available for local moves were 20 ft. long. The first truck I was assigned had only enough gas to go eleven miles. The second truck’s check engine light was on. Both trucks had high mileage and been smoked in. Conclusion: UHaul does not maintain enough inventory to meet its business demand.

CARL KUHLMAN 
Rating:
5.0

All the employees here are nice and helpful. They always offer something to drink.

JUANITA BARBEE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shakeisha Williams 
Rating:
5.0

Customer did not leave a comment.

Cornelius Cathey 
Rating:
5.0

Nothing I can think of

Tommy Banks 
Rating:
5.0

Customer did not leave a comment.

Kay Newell  |  Overall Experience 
Rating:
5.0

See comments above, they apply to both locations (pickup in St. Louis MO & drop off in Memphis TN)

RALPH TAYLOR 
Rating:
5.0

Customer did not leave a comment.

Latoria Jones  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAMES PARKER 
Rating:
5.0

Always professional in every way.

Tina Houston  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tarik Hunter  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brandon Genes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Philip Henderson 
Rating:
3.0

Need additional elevator, if more than one family is adding or taking away furniture, the wait time is bad.

DEWAYNE MILLER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Scott Koblas  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Barbara Walker 
Rating:
5.0

This was the best storage I have had the privilege of usage. The staff was so friendly and accommodating, always having the facility clean.

Bernice Ware  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rene Koopman 
Rating:
2.0

Very unclear instructions around using a debit card for the cargo van rental. Also did not honor price advertised on the side of the rental.

Merchell Hunt 
Rating:
5.0

Customer did not leave a comment.

Tiffany Braxton  |  Overall Experience 
Rating:
5.0

Great and quick experience. Ms. Claudia was amazing, very kind and helpful. Definitely will recommend this location.

Demetria Coleman 
Rating:
5.0

Nothing customer service was great

Catherine Johnson 
Rating:
5.0

The guy with the dreads locks was very professional

Tony Townsend  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Monica Black-Hughes  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Mark Ryan Steed 
Rating:
5.0

Nothing everything is good

Richard Crawford 
Rating:
5.0

The equipment can be replaced with too much play in the steering wheel. The customer service personnel was exceptional I always go to this location because of the great customer service and the careful attention to detail and patient keep people like this because they are invaluable.

Mary Wilkinson-White 
Rating:
5.0

Nothing you guys are doing a great job Claudia is so nice very good customer service

julia quinn 
Rating:
5.0

Customer did not leave a comment.

Quentez MCCann 
Rating:
5.0

Claudia at South Bluff is a True Professional. Knowledgable and Friendly

Ethan Adkins 
Rating:
5.0

Awesomeness

richard owens 
Rating:
5.0

Customer did not leave a comment.

winter phelps  |  Overall Experience 
Rating:
5.0

Ms Claudia is the best! I will always recommend people going to this location!

Erica Anderson 
Rating:
5.0

My visit was absolutely amazing! She was the most nicest and patient person ever!! I will most definitely be going there again for.my packing needs!

Erica Anderson 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA WEBSTER  |  Overall Experience 
Rating:
5.0

Staff always helpful. Lot always spotless and unit always clean before use. LITERALLY THE ONLY STORAGE IVE USED IN MEMPHIS SINCE IVE LIVED HERE AND IVE BEEN HERE 6 YEARS!

Cierra Harris  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Elton wallace 
Rating:
5.0

Customer did not leave a comment.

David Haines 
Rating:
4.0

Customer did not leave a comment.

Valerie Brady 
Rating:
3.0

My truck wasn't there I waited for 45 minutes on it to show up and it didn't I felt I should have been credited. So I had to take a smaller truck

Doretha Woods 
Rating:
5.0

Customer did not leave a comment.

Saige Lickteig 
Rating:
5.0

Customer did not leave a comment.

Frank Clanton 
Rating:
5.0

Nothing. Claudia and her team are efficient and kind.

Lisa Slate 
Rating:
5.0

Customer service was great

BRENDA WIGGINS  |  First Impressions 
Rating:
5.0

Customer service was great

BRENDA WIGGINS 
Rating:
5.0

Customer did not leave a comment.

Henninefaye Neal  |  Overall Experience 
Rating:
5.0

Based on my experience, nothing much

Jean Aymard NZIGOU MANDOUCKOU 
Rating:
4.0

Customer did not leave a comment.

DARIAN LEWIS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jacqueline Sutton  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

tameka harris  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joy Cooper  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MADOU LY 
Rating:
5.0

The customer service experience and kindness of the staff make me want to continue to use just this Uhaul location.

Lundria Moore 
Rating:
5.0

Great customer service, very convenient and secure.

TRACEY CLAYTON  |  Overall Experience 
Rating:
5.0

Love the atmosphere Great people

Murray Jones 
Rating:
3.0

Customer did not leave a comment.

LATONYA TAYLOR 
Rating:
5.0

Customer did not leave a comment.

Chanda Mathews 
Rating:
5.0

Customer did not leave a comment.

Dianna Pinkins 
Rating:
5.0

Customer did not leave a comment.

MICA NUNNALLY 
Rating:
5.0

Customer did not leave a comment.

Trevita Peete  |  First Impressions 
Rating:
5.0

Great job

Dwight WADE 
Rating:
4.0

The 24/7 truck share was more work but didn’t h offer any benefit. Everything else was good.

Grant Wolfe 
Rating:
5.0

Customer did not leave a comment.

Rena Johnson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Phyllis Poindexter  |  Overall Experience 
Rating:
2.0

May as well been a self serve station

brandon wilbanks 
Rating:
5.0

Really great storage space with the nicest staff. I thoroughly enjoyed my experience here!

Caroline Fourmy  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Schyler Eddy 
Rating:
5.0

Their accommodations on my storage unit helping me protecting my things I look forward to spreading the word thanks so much

Sara Padgett  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

A Montae Jones  |  First Impressions 
Rating:
5.0

I noticed there was no rating for the price; I’m sharing that feedback in the comment section. The price of rental is deceiving. I would suggest to remove the low price of $19.95 from the billboard. That is not the actual rental fee. The rental price dependent upon mileage, instead. Only rented from UHaul because Home Depot moving truck was not available.

Titantia Moore-White 
Rating:
5.0

Staff was very knowledgeable and nice with a good attitude

Juanita henderson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Heavyn Jennings 
Rating:
2.0

Worst experience I have had in 10 years of renting from U haul...Laura with the reading of the gas hand

Shadine Bland 
Rating:
5.0

Customer did not leave a comment.

Monterio Weaver  |  First Impressions 
Rating:
5.0

Ms Claudia was amazing and her staff professional and helpful. Will be using this UHaul location again!

Joshua Stark  |  Overall Experience 
Rating:
5.0

The folks at South Bluffs were so helpful. They provided Dollies for move in and out. The facility was very clean and cool. Location was very secure. I would store here again!.

Sandra Long   |  Overall Experience 
Rating:
5.0

Great customer service Claudine was very friendly and made the moving experience easy.

Kayla Reiss 
Rating:
5.0

Turning the vehicle in was very quick and easy. The service was great. Thank you

Mark POOLE 
Rating:
5.0

Customer did not leave a comment.

latrena roberson  |  First Impressions 
Rating:
1.0

The woman running the place was very rude, I will not ever use this location again. She called me this morning to ask if I returned the trailer, I told her that her helper even help me park it, she has bad customer service skills

Scott Schroeder 
Rating:
5.0

Customer did not leave a comment.

Kenneth Miller 
Rating:
5.0

Customer did not leave a comment.

Kenneth Ellis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sharon wells 
Rating:
5.0

Outstanding Customer Service… This will be my new location of choice! KEEP UP THE GOOD WORK❤️ Customer Rose Marie Hopkins

Rose Marie Hopkins 
Rating:
5.0

Customer did not leave a comment.

Pamela Brown  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

John Dandar 
Rating:
5.0

Customer did not leave a comment.

Jawun Perry  |  Overall Experience 
Rating:
5.0

Needed a tip about starting truck. Steering wheel must be flexible. Almost stranded me. A passerby knew how to do it.

Rene Koopman 
Rating:
5.0

Everyone had good attitude

Cynthia Earnest  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TYANA LACY  |  Overall Experience 
Rating:
5.0

Everything was perfect and outstanding perfect customer service cleanliness good communication only one problem it's so hot when you're putting your things in the storage extremely hot thank you all so very much looking forward to continue doing business with you all everyone have a very blessed day in Jesus name amen

yolanda robinson  |  First Impressions 
Rating:
5.0

The best storage unit I have ever used

Sherry Ferguson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Yolunda Mcdowell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Linda Shields  |  Overall Experience 
Rating:
5.0

Mrs.Claudia Watkins the General Manager was very professional and helped me with my truck rental needs and onsite storage as well.I give her 5 stars for great customer services.⭐⭐⭐⭐⭐ Thank you U-Haul !

MARGARET STRONG  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

bobby love  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dedrick Tutwiler  |  Overall Experience 
Rating:
5.0

Will continue using their storage

Mary Guffin  |  First Impressions 
Rating:
5.0

I will use them again

Mary Guffin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LAURIE Erwin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sadarius Echols  |  Overall Experience 
Rating:
5.0

The staff is AWESOME!

Taurean Haynes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Erika Prewitt  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Beatrice Pollard  |  First Impressions 
Rating:
5.0

Omg, we're do I start..the process was easy when the rep walked you thru the whole process..the staff is wonderful and very helpful..I would highly recommend this location..the price was affordable..the units was clean..the whole facility was clean and inviting..they made my move a smooth process..

Lashundra Valentine  |  Overall Experience 
Rating:
5.0

It's was a great experience

John Weaver  |  First Impressions 
Rating:
5.0

I would highly recommend this facility to anyone with moving and/or storage needs! The office staff were always extremely helpful and attentive. I stored some household items for approximately 8 months and never had any issues with the facility or staff. Their facility is well-maintained, organized, and convenient- especially for anyone living in the downtown area.

Chenoa Shelton  |  Overall Experience 
Rating:
5.0

All the workers were so great and helpful!

Emily Migliorini  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joy Cooper  |  Overall Experience 
Rating:
3.0

Although the facility was very clean and well maintained, there could have been better customer service. I feel as if the people there were not as friendly and welcoming and they didn’t explain the terms of that particular facility well because they were so anxious to leave work like the doors were locked and they had shut the office down 30 minutes before closing, which don’t get me wrong I understand that there are closing procedures that need to be done but when you have 5 people outside waiting and they can physically see you walking around in the office don’t ignore them especially when it’s windy and 40 degrees out. I basically had to figure out where my unit was how to get into it how to leave. When I arrived I assumed I only had to have my access code but that was incorrect I needed a key card to be able to get in luckily they gave me one all while pushing me out the door so I was able to access my unit. But again overall very nice facility in terms of physical appearance.

Gabrielle Davis  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

jeffery russell  |  First Impressions 
Rating:
5.0

If you’re looking for customer service and clean reliable storage in Memphis, look no further than the U-Haul at South Bluffs on Illinois Ave., Claudia and her staff are extraordinary thanks one and all

James Davis  |  Overall Experience 
Rating:
5.0

The whole staff was very friendly,and knowledgeable, I didn’t feel rushed

Michael Wilson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Latorya Aldridge  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Keyaira Brown  |  First Impressions 
Rating:
5.0

Agents were very helpful and professional.

Katrise Fennell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Trey Coulter  |  First Impressions 
Rating:
5.0

Well-maintained facilities , courteous staff, and easy access location

Nicholas Pytel  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Katie Schweitzer  |  Overall Experience 
Rating:
4.0

I rented my unit for about 11 months I never had any problems. Thank you

Sandra Zloch  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Thomas Wagner Jr  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Martina Gauldin  |  First Impressions 
Rating:
5.0

My experience was great. They are very helpful and professional. I would strongly suggest this location!

Mary Guffin  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Lakeisha Edwards  |  Overall Experience 
Rating:
5.0

Very friendly and professional service

rosalind withers  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Angela Myers  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Thomas Wagner Jr  |  First Impressions 
Rating:
5.0

Thank you and have a Merry Christmas.

SYRETTA JOHNSON  |  Overall Experience 
Rating:
5.0

Thanks so much!

marquis barnes  |  Overall Experience 
Rating:
5.0

I'll will use them in the future

Artez Warren  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Alexander Donald  |  Overall Experience 
Rating:
5.0

Great Facility

Harrel Moore  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Latonza Grove  |  Overall Experience 
Rating:
5.0

Excellent service and good service people at facility

RAPHAEL Taylor  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Wanda Wade  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tamika Johnson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carol Brown  |  First Impressions 
Rating:
5.0

The Management and staff were very helpful on the days I was there. I would definitely recommend this location to all my friends and family.

Willie Guinn  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mary, Saint Kilgore, Davis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jack LaFont  |  Overall Experience 
Rating:
5.0

The worker was real nice and friendly and helpful.

Geraldine McWilliams  |  First Impressions 
Rating:
5.0

Mrs Claudia was amazing very nice person to deal with I wish everyone was as helpful and pleasant as she was with me

AVALON WALLACE  |  Overall Experience 
Rating:
5.0

Good clean indoor facility with 6 floors, 100s of cubicles of all sizes, and a card-access elevator, card-access doors from the outside, card-access check-in and -out, and cameras ALL OVER the place, even a camera inside the elevator... Nobody's getting into this place without being issued a card... I'm confident that my stored belongings are absolutely safe... As you walk thru the corridors, the overhead lighting follows you, turning on in front of you and turning off behind you... Very nice touch... I love this place... They're more expensive than other storage facilities, but you get what you pay for... I'll give this facility and the staff responsible for it 6 out of 5 stars...

Christopher Schuh  |  Online Move In 
Rating:
5.0

Ms Claudia has a great business in an unlikely neighborhood. Well done. Friendly staff, helpful, good value, and a safe place to store my stuff. Thank you for making a difficult move so much easier.

Katrina Skerritt  |  Overall Experience 
Rating:
5.0

The South Bluff Location is our Place to go. Friendly and helpful staff, very clean storage and shop. U-Haul Memphis = South Bluff!!!

Hanns Dieter Jordan  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Terri and Charlie Wade   |  Overall Experience 
Rating:
2.0

Head of staff is terrible. Tone of voice turns you off. She is angry and mad all the time. She needs help. I know: good help is hard to find. You're stuck with her. GOD bless.

Michael Love  |  Overall Experience 
Rating:
5.0

Claudia and Tesh took care of us. For any transportation or storage need in Memphis, I would not go anywhere else.

Hanns Dieter Jordan  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jessica Scruggs  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kimberly Robinson  |  First Impressions 
Rating:
5.0

Thanks!

Ayanna Hampton  |  First Impressions 
Rating:
5.0

We have thoroughly enjoyed our storage experience at this U-Hail location through the years.

Stephen and Kim Wall  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

FREDRICK WILLIAMS  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Jessica Mckinney  |  Overall Experience 
Rating:
5.0

Best storage unit facility I’ve ever seen. Friendly helpful staff, excellent security, clean cheerful building. Couldn’t recommend it more.

Caroline Fourmy  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Latuiana Boyd  |  First Impressions 
Rating:
5.0

The employees were very professional and helpful in all areas of service. They were hard working and very professional. Great Job

Rosemary Coleman  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Scott Koblas  |  First Impressions 
Rating:
5.0

Great

Aylissia Spragins  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Richard Thompson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

John Gavin  |  Overall Experience 
Rating:
5.0

Thank you very much.

dagny maclin  |  Overall Experience 
Rating:
5.0

They did over and beyond to make sure I was taken care of

Khadijah Munford  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

marquita bratton  |  Overall Experience 
Rating:
5.0

My wife and I needed to move within 2 days time and it was very hectic and stressful. When I accessed online reservations there was only one location that had a 26foot truck for the time we needed. We met Ms. Claudia Wilkins and her husband and they were instantly a blessing. We got our vehicle and storage in a very short time. She even had a ice machine for ice chips that my wife loves. They were not only concerned about us renting the equipment but personally as well. The facility was clean and well tended to. We connected with a brother and sister in our faith. We really can't say enough about your professional and personal care for your customers. If I have to use U-Haul again the Storage of South Bluff in Memphis will always be my first consideration. May God continue to bless you and your team.

Mario Martin  |  First Impressions 
Rating:
4.0

Stop

Randy Lilley  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

andrew houston  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Terrence Campbell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Harold Setser  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tiffany Braxton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tiffany Braxton  |  First Impressions 
Rating:
2.0

The manager is very rude and disrespectful, no type of manner

Mahi ndiaye  |  Overall Experience 
Rating:
5.0

Outstanding customer services

Shirley PREACELY  |  First Impressions 
Rating:
4.0

Elevator a constant problem

Clyde Exum  |  Overall Experience 
Rating:
5.0

When we moved in the gentleman at the counter was very nice to us and helped us out with our moving needs that night. The women at the counter also very nice and help give information about billing and other things I'm very happy I chose this storage unit to store my stuff.

Sandra Zloch  |  First Impressions 
Rating:
5.0

I would highly recommended this facility. Feels very safe and staff is more than helpful and polite.

Melanie Landree  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anita Jones  |  First Impressions 
Rating:
3.0

I had trouble with the code and key pad but someone was there to help and was kind and professional.

Bryan Robinson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert Badger  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Chelsea Smith  |  First Impressions 
Rating:
5.0

Thank you Rob and Mrs. Claudia. I love Yawl! Give the, people a raise!!!

Shirley Woodward  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Krishina Wiley  |  First Impressions 
Rating:
1.0

I only entered my storage on the day of me moving the stuff in and on the day of moving my stuff out and my unit was locked the entire time. My 55 inch TV was stolen.

MYLA MCCLAIN  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Tia Jones  |  First Impressions 
Rating:
5.0

I love everything this uhaul place. You all had carts to help load and unload your furniture which made it easy and great. Thanks

JOANN FELDER  |  Overall Experience 
Rating:
5.0

This place is over the top for customer service.

James Davis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nita king holmes  |  First Impressions 
Rating:
5.0

Very satisfied with this facility. Will definitely use again.

Patricia ADAMS  |  Overall Experience 
Rating:
5.0

After reading good reviews online concerning a great employee, Rob, made me choose this location. After speaking with Rob over the phone from Georgia I informed him of my research & he appeared to be the friendly person that I had read about. When I arrived at the facility on December 22, 2021, I was helped by Rose. She was very professional and helpful with showing, answering questions, and taking care of the rental. She stated that Rob was taking care of another matter outside. When he walked in I got the chance to let him know that it was great putting a face with the voice. This place has a great team and even though my plans didn't work out, all went well during my check out on January 3, 2022. I met Claudia and made sure she knew about my experience. She was very helpful as well. She state that they are just like a family, and I totally agree. If, in the future, I need a storage space, this location will be my choice, Cheryl Elam Memphis, TN

Cheryl Elam  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rachael Geiser  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christen Adesanya  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brittany Hill  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeana Jupin  |  Overall Experience 
Rating:
2.0

Did not feel safe. Old building and elevator was scary. Did not feel comfortable on 6th floor.

Kristine Kozar  |  Overall Experience 
Rating:
5.0

Great Company

James Hollowell  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Rosharnda Barnard  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Lauren Alexander  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Andrea and David HOLMES  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Christine Greenwood  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Terri and Charlie Wade   |  First Impressions 
Rating:
5.0

Top Notch, Superb. Pleasant & Professional

CATHY STEELE  |  Overall Experience 
Rating:
5.0

The staff was very friendly courteous and thoroughly knowledgeable

Charles Shelton  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Margo Willis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Crystal Coble  |  Overall Experience 
Rating:
5.0

Excellent courteous staff @ 137 W.Illinois Memphis TN.location I have never had to use a storage before ; & the professional service I received was above & beyond; BRAVO ZULU to the ENTIRE staff at the location; if I or any friends, family ever desire storage your location is. @ the top of my priority list. Thanks so much for Excellent Service Rendered… NEddings

NORA EDDINGS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

natasha scales  |  Overall Experience 
Rating:
5.0

Everyone was helpful and friendly. Made sure I understand the contract and all my policy.

Martina Gauldin  |  First Impressions 
Rating:
5.0

Very professional, helpful and extremely courteous in assisting in all my storage needs!!!

Red Door Urban Missions  |  Overall Experience 
Rating:
3.0

My belongings were full of bugs and roaches in which opening the containers eggs were present.

JEANETTE STEVENSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kiara Blanks  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dimesha Carter  |  First Impressions 
Rating:
5.0

moving stuff is a Major CHORE, having the pleasant & Professional staff experience during this process is a big Welcome. Thank you

CATHY STEELE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Phyllis Hunt  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stephanie Streeter  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alicia Wigfall  |  Overall Experience 
Rating:
4.0

Overall, my experience was great but I wish the young lady who got me started would've explained the use of the access card. My self and many others were very confused once we got to the elevator. Thankfully, I believe her brother was there and he politely explained that we must swipe upon entering and once we were done to ensure access. I share that knowledge with several guests as I was there loading/unloading on trips. The young lady didn't say a word about the use of the card.

Vernon Fant  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TAMIKA JOHNSON  |  First Impressions 
Rating:
3.0

No air on 5th floor I feel like we should’ve gotten a discount

Precious Milem  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeana Jupin  |  First Impressions 
Rating:
4.0

There was a very helpful employee with Locs. He helped me both moving in and moving out. I would not recommend this storage facility if it meant having to interact with other individuals working there.

Stephen Lee  |  Overall Experience 
Rating:
5.0

Service was Excellent, very helpful Rob was the Best!!!!

BARRY WHITE  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Tiffany Banks  |  Overall Experience 
Rating:
5.0

The young man who helped me was absolutely the most polite, knowledgeable, and patient individual. He created a very comfortable and safe experience.

REBECCA HUTCHINSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jane Brakefield  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

david mccullough  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel Keevy  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GWENDOLYN BARR  |  Overall Experience 
Rating:
5.0

I like how your company handle customer and very helpful

JOANN FELDER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lena Fowler  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

lawrence justice  |  First Impressions 
Rating:
5.0

No complaints, friendly efficient staff, clean safe well maintained facility

Brad Perkins  |  Overall Experience 
Rating:
5.0

I love that sight, they are pretty friendly an understanding.

Felisa Suggs  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Carmen Shimizu  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Varisha Ramey  |  First Impressions 
Rating:
1.0

Claudia and her team did all they could to make my experience better, but the facility is just horrible. I reserved a 1st floor 10x20 climate controlled unit. When I arrived, all they had was one 10x9 unit on the 6th floor that was not climate controlled. The elevator was malfunctioning. At one point, I was trapped in the basement on the elevator. I had to use the stairs. The stairs are not locked, there is no camera on the 6th floor, and anyone can use the elevator to go down without a key card. Thus, anyone can walk in there and steal stuff (there are no secure roofs on any units) and take the elevators down. After I filed a complaint with Uhaul, Claudia suddenly had more units available and could help me more. When I came to the facility to close my units and move my stuff back out, she was no longer friendly. My complaint was not so much aimed at Claudia, but at Uhaul itself for allowing folks to reserve units and trucks that aren't available. Also, why did Uhaul allow that facility to open when it is clearly unfinished? I will never use Uhaul's services again!

Leslie Malland  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Veronica Neely  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

alan balladolid  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

CARL DILLARD  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Clarissa Roberson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jane Brakefield  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TIFFANY JONES  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bionca Sherrod  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Chenequa Holmes  |  First Impressions 
Rating:
5.0

Wonderful service

Hosie Kelly  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Clyde Exum  |  First Impressions 
Rating:
5.0

Rob, and I apologize I can't remember his last name, a tall well mannered young man was the most helpful person I have ever encountered at a storage facility... ANY storage facility. Give that young man a raise because his customer service is above and beyond. I would recommend that facility solely based on his work ethic and kindness. Thanks, Laura Chandler

Laura Chandler  |  Overall Experience 
Rating:
5.0

Nice and helpful

Deondric Martin  |  Overall Experience 
Rating:
5.0

Good service

Anthony Jake Estranero  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LaToya Boswell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Yolunda McDowell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephanie Robertson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brenita Seay  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Nathaniel Brown  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Angela Hopson  |  Overall Experience 
Rating:
5.0

Everytime i went on and needed help.i always delt with rob he was always super friendly and professional. When i moved out the helped me make sure my ropes and straps were secure and went above and beyond. If i ever need storage again ill definitely be back.

Natalie Barnes  |  Overall Experience 
Rating:
5.0

Thanks

Ebonye Wash  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Almatene Long  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jazmyne Jamison  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ian Ritchie  |  First Impressions 
Rating:
5.0

Perfection

Glen Nick  |  First Impressions 
Rating:
4.0

Staff very helpful, friendly and most of all, their willingness to assist me assist me. You have the best team ever. Thank you so much

Patricia Jones  |  First Impressions 
Rating:
5.0

Rob da man

Eric Garmon  |  Overall Experience 
Rating:
5.0

Everything was great and I moved out on May 1st.

paul jumper  |  Overall Experience 
Rating:
5.0

The staff was very Sweet and friendly and extremly helpful. I was so stressed from my move from Sc and the Lady there and I'm sorry I can't remember her name, was so understanding. Actually her and the other gentleman there both were 😊. We hadn't slept in 32 hours from loading the truck and the long drive that we were just out of it and I was so happy and relieved to have warm welcoming staff and the BEST experience we EVER had with a storage facility!!! Thank you so much!!!

Patricia Reynolds  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Debra Perry  |  Overall Experience 
Rating:
1.0

Online this facility did not and could not accommodate me. They did not have the storage space available that I requested nor could they accommodate me. Thankfully, the manager tried his best to assist. He even attempted to located another location and aided in extending my U-hual truck for the morning due to the inconvenience. This experience was horrible, I was over changed for the truck and still had to go to another storage center in which only one person was working thel line thus still making me late for the arrival time. want my money back and I want to spek with someone in corporate for an immediate refund.

Janika Willingham  |  First Impressions 
Rating:
4.0

Claudia was excellent and helpful on multiple occasion. She and staff are what made the difference.

robert tucker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

latonya washington  |  Overall Experience 
Rating:
5.0

Very Professional and Courteous.

Patricia Ford  |  First Impressions 
Rating:
5.0

Rob was very professional and courteous. He took the time to explain and show me different size storage units. Being able to see the units allowed me to make the best choice for my storage needs.

Carmella Rogers  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Dylan Johnston  |  Overall Experience 
Rating:
5.0

Rob was a huge help and very accommodating! He made my experience much better.

Jeremy Wyman  |  Overall Experience 
Rating:
5.0

Nice facility. Friendly staff.

James Mundo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joy Cooper  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

La Tonia Smith  |  Overall Experience 
Rating:
5.0

Tish was amazingly helpful. We had driven here to Memphis from Colorado so were very tired and out of sorts. Tish saw the trailer we were hauling and asked us if we were sure we had the right size storage unit. When she showed us what we had reserved we realized that it was way to small. No problem - Tish helped us to upgrade to one that was just the right size. She then quickly and efficiently showed us everything we needed to know about accessing the facility. We really appreciate how friendly and helpful she was!

James Mundo  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tiffany Banks  |  First Impressions 
Rating:
5.0

Clean and secure! Good access!

Thomas Huet  |  Overall Experience 
Rating:
5.0

Great customer service :)

GLADYS BLACKSHIRE  |  Overall Experience 
Rating:
3.0

Had an ant infestation.

Larrica Hill  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kelisia Thornton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Valerie Nelson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Arnezz Stewart  |  Overall Experience 
Rating:
5.0

Rob was excellent and I appreciate him so much. He was very helpful and knowledgeable.

Shirley Woodward  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Starmetris Branch  |  Overall Experience 
Rating:
5.0

Staff was excellent deserves a raise!!

rayven giles  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Zakiya Moss  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Nikki Reed  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marylin Davis-Smith  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Arnezz Stewart  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Fred Shank  |  Overall Experience 
Rating:
5.0

Best experience I have ever had with Uhaul. The staff went above and beyond to be professional, helpful, and understanding. Highly recommend!

Stacy McMurray  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rodney Chism  |  Overall Experience 
Rating:
5.0

The staff at this location were very kind and patient. They did an awesome job of making sure we had everything we needed.

Nicole Francis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANGELA LAWSON  |  First Impressions 
Rating:
5.0

When it comes to awesome customer service, please go see this team. Awesome , welcoming and over the top knowledge.

uhaul of South Bluffs  |  Overall Experience 
Rating:
5.0

This is an awesome Uhaul storage facility. Staff was very helpful. Great hours. Good location. I felt safe and felt like my belongings were safe.

Jay TODD  |  Overall Experience 
Rating:
5.0

I was very pleased. Staff was friendly, professional and helpful.

Diatra Drone  |  Overall Experience 
Rating:
5.0

Excellent service and facility. Will recommend

uhaul of South Bluffs  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Simranjit Khalsa  |  First Impressions 
Rating:
5.0

I wish I knew the clerk's name that helped me with my check in. He was very friendly and helpful.

Jason Horn  |  Online Move In 
Rating:
5.0

A fantastic storage experience! Not something I’d normally equate in storage, but the staff and facility were excellent.

Scott Stewart  |  Overall Experience 
Rating:
5.0

Super friendly staff; very helpful

RENEE FALCH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

paul jumper  |  First Impressions 
Rating:
5.0

Only concern was I did not necessarily like seeing the rodent control trap box in the unit I rented. Staff was fast friendly and efficient. Thank you

Brad Perkins  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LaRyah Williams  |  First Impressions 
Rating:
5.0

Very professional, friendly, and best service every

Diatra Drone  |  First Impressions 
Rating:
5.0

This is the best U-Haul facility I have ever been to and dealt with. Everyone was so friendly and helpful. I could not have asked for a better experience.

becca bryant  |  First Impressions 
Rating:
5.0

The facility and staff were great. However, the truck pick up reservation was made to a location that had no trucks, requiring a trip to a place 24 min away. And the location where I was given instructions to go for storage did not have any. Overall a bad experience with uhaul but not with me Td affiliates

ROBERTO SOTO  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lakequsia Harper  |  Overall Experience 
Rating:
5.0

Way beyond the normal service ... all around great facility! Whenever a problem did arise they were on the phone with us and it was worked out immediately ... no surprises.

Wendy Bursch  |  Overall Experience 
Rating:
5.0

The staff was very nice to me

Latara Whitfield  |  Overall Experience 
Rating:
5.0

Thank you for great service

taylor etter  |  Overall Experience 
Rating:
2.0

The $100 dollar deposit for the truck rental covered the rental fee of $ 89.62. The balance owed back to me for the rental was not placed back on the card used to pay for the rental. Please respond

Norma Gillespie  |  Overall Experience 
Rating:
5.0

Great staff — so friendly and fun. And this is the cleanest facility I’ve ever seen! I’m sorry I’m moving out!

Chris Nemec  |  Overall Experience 
Rating:
5.0

Claudia is an excellent manager and wonderful to do business with! Very pleased with my unit and the facility cleanliness.

Sarah Tims  |  First Impressions 
Rating:
5.0

Good experience... Handle my order in a timely manner. 1 stop shop. Definitely recommend. Polite workers and great customer service.

Lakequsia Harper  |  First Impressions 
Rating:
4.0

Very nice staff. Other customers were using all applicable carts.

Michael Penrod  |  First Impressions 
Rating:
5.0

Very good customer service. Claudia is the best!

Stephen Helmers  |  Overall Experience 
Rating:
5.0

All of the staff is great! This should be a training facility!

Regina Hildreth Arnold  |  Overall Experience 
Rating:
5.0

Robert was so friendly and helpful.

Chris Nemec  |  First Impressions 
Rating:
5.0

Outstanding customer service

James Apple  |  First Impressions 
Rating:
5.0

Cleanest and friendliest U-Haul I've ever been to. Wouldn't hesitate to use this facility again.

SPENCER ERWIN  |  Overall Experience 
Rating:
5.0

The nicest and friendliest staff I've ever encountered at a U-Haul. Facility is clean and safe. I wouldn't hesitate to use their facility again. 5 star.

SPENCER ERWIN  |  First Impressions 
Rating:
1.0

Claudia Watkins is a horrible manager. BAD customer service. Refused to give her supervisors name/# after she ran my credit card without my authorization. The unit is way overpriced for a tiny room.

Alexis Ryan  |  Overall Experience 
Rating:
5.0

Team was extremely cordial and friendly.

harshbir sidhu  |  Overall Experience 
Rating:
5.0

Thanks to the entire staff perfect

Latrice Moore  |  Overall Experience 
Rating:
5.0

All of the staff were very helpful. Thank you for providing water on such a hot day!

Samantha Etters  |  First Impressions 
Rating:
5.0

Excellent staff, very helpful and qualified. This was a great experience.

Virginia Gummelt  |  Overall Experience 
Rating:
1.0

Being forced to buy a lock and than told its wrong to only be charged again for another lock is unacceptable. Also had to moved in through small man door instead of double wide doors; took even longer

Tasia Tolliver  |  First Impressions 
Rating:
5.0

Thank You everything was excellent

Latrice Moore  |  First Impressions 
Rating:
5.0

Very quick and polite service. Excellent experience.

Malerie Gatti  |  First Impressions 
Rating:
5.0

Fantastic customer service!

Alexis Amedeo  |  First Impressions 
Rating:
5.0

Courteous, polite and helpful. Thanks!!!!!!

dagny maclin  |  First Impressions 
Rating:
5.0

professional, efficient, compitent

Missy Donovan  |  First Impressions 
Rating:
5.0

Excellent service.

Quayon Colbert  |  Overall Experience 
Rating:
5.0

Witnessed the most professional and helpful service that I've experienced in years in this town! Ms Watkins knows her job and the products/services well enough to describe and suggest options!

Beatrice Wilson  |  First Impressions 
Rating:
5.0

This was my first time using U-Haul and it was excellent everyone was very helpful and went beyond thank you so much have a blessed and happy new year .. West Illinois Ave., Memphis, TN

Sharon and Archie Evans  |  Overall Experience 
Rating:
5.0

Great facility and staff!!

brandon thurmand  |  Overall Experience 
Rating:
5.0

Thanks Ms. Claudia Watkins at the 137 Illinois Ave Memphis Tenn she the best . Thanks Ms. Sharon E.

Sharon and Archie Evans  |  First Impressions 
Rating:
5.0

None at this time

Yolanda Grove  |  Overall Experience 
Rating:
5.0

Claudia was superior ... friendly, helpful and knowledgeable about U-haul products. She was definitely providing a great customer experience!

Wendy Bursch  |  Overall Experience 
Rating:
5.0

The staff is friendly and helpful

ashley brown  |  Overall Experience 
Rating:
5.0

All good

Jamie Nanney  |  Overall Experience 
Rating:
5.0

I'm really pleased with the the management and staff very professional. Thank you!

DEMEKA ROUNDS  |  Overall Experience 
Rating:
5.0

Best Uhaul facility ever. #1

Claudia watkins  |  Overall Experience 
Rating:
5.0

The south bluffs uhaul mini storage has been such a blessing to us. The facility is clean and the employees are very friendly and helpful. We are very comfortable storing our household items here.

mary and Doug Tims  |  Overall Experience 
Rating:
5.0

This is the Greatest Facility at this Location is Memphis! Mrs. Claudia, Mr. Ken and Albert is a Dream Team for sure! They will help you and the sevices is Amazing! Uhaul on 137 W.Illinois is the Move

latoya brookins  |  Overall Experience 
No reviews have been submitted for this location.

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