Super fast service, truck was clean and everyone was very friendly and helpful. Thank you!
Tandalaya RCustomer Reviews for U-Haul Moving & Storage of Sierra Vista Southeast
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great U-Haul facility!
DEAN H | First ImpressionsHave been with UHaul Storage for 5 years. The customer service and facilities are well kept and secure. Thank you all for the years of service.
RAMONA L | Overall ExperienceThe fact that they were open on Easter Sunday and were very kind and accommodating to me and my family that were picking up my fathers belongs is priceless to us! Thank you for being so kind even when working on a holiday!
Margaret R | Overall ExperienceI took the truck off the lot and about 1 mile away from the U-haul the engine light came on. We returned the truck to the lot, Dakota checked the engine with his tools and said it was a Co2 problem and was because of the cold and warm weather. He said we would be fine driving the truck. I stated that we wanted another truck, as I have had issues in the past, being broke down on the side of the hwy and didn't want that to happen again. So, he gave us a different truck, but also stated that the problem would probably happen again, due to the weather fluctuations. Fortunately, we did not have any more problems. This was a stressful move for us, with the truck problems. At least it is over now. Thank you. Teresa Kalb Stella Gregory
Stella GThank You for offering storage with my long distance move. You guys were a Godsend. Thank You for Your hospitality and Professionalism. May God’s Richest and Greatest Blessings be Yours!!
Gregory T | Overall ExperienceUpon arrival my reservation didn't go through and I was stuck without a equipment to rent for the day condemn your demand your at this location when a button beyond to locate a trailer and carto Dolly for me to use for the day and was very helpful and getting my issues resolved even after me being upset but highly recommend them they're very professional and do their job very well.
MICHAEL FThe staff is very friendly and accommodating. I would recommend this facility to everyone!
michael b | Overall ExperienceA friendly face after a long day of moving is always welcome! These two guys were the best!
Lisa BStop putting the blankets and dolly in the truck..I specifically did not want those things, and being in the truck I lose space..feel like uhaul owes me 5$ for the lost space..yes it's a big deal,, every square foot matters and I was a little tighter than I would have liked to be...wish I paid 10$ for the bigger truck, however if bot for the lost space i wouldn't have needed to
BEN SThe local U-Haul facility personnel at each phase did well and were very helpful. The following response reflects on and is directed toward U-Haul Operations and Executive Management, who appear to either be ill-informed or wholly inadequate (“feckless” is the term that comes to mind). Our relocation necessitated renting an auto-trailer and a 26’ truck, equipment that had been (with a limited) “guarantee” to be at one of our three local U-Haul locations (any of which would be within 15 miles of our home). Just prior to picking up the auto-trailer, I had received a call that I would instead need to drive an additional 88 miles roundtrip to another city to pick up the equipment (an additional hour and 40 minutes of travel time, given mountainous terrain). When I had scheduled picking up the 26-foot truck well in advance (locally), I had been later informed that I would need to recover the vehicle from yet another location that was an additional 154 miles round trip to yet another city (adding another three hours and 34 minutes round trip to my driving time due to regional geography). When I earlier requested the drop-off location in our new state, I did so based on U-Haul’s system requesting (green highlighted font) that I take the equipment to a specific site north of our new city, apparently due to the need for that type of equipment at that location. Enroute to our new city I receive a phone call from U-Haul Operations telling me that the location had an overage and that I had to take the moving van to one of two locations 88 miles further (and nearly two hours longer drive) than the location U-Haul had just a week previously wanted me to deliver the equipment. When I delivered the equipment at the required location, the attendant there informed me that U-Haul’s system had also added the mileage (fee) I had to drive based on U-Haul’s requirement to my bill for that extended travel! In addition, my spouse had to drive to those other locations to drop me off and pick me up. The stress of the move is placed entirely at the foot of U-Haul Operations and its “leadership.” I frankly cannot picture myself ever using U-Haul again, nor recommending U-Haul to another person.
Paul KLocation and equipment clean, some noticeable damage to equipment, and discovered during trip that wrong tire type was on auto transport trailer when picked up.
Steven SSuper fast and friendly turn in.
Lamoni PAll is good 👍
Teresa L | First ImpressionsVery professional and friendly service!
Chuck FThe person that helped me made suggestions that became so helpful and in the long run saved me hundreds of dollars
Pamela R | First ImpressionsI will definitely use this one again and have friends and family to use it as well
Diamond M | First ImpressionsQuick and easy to pick up the moving truck. Very friendly employees.
Scott BThe staff was very accommodating. They were professional. I would recommend this facility to everyone.
Linda S | Overall ExperienceSo easy and the guy that works here is great
KERI OYou got it right! The assistant manager Adam was extremely professional, helpful, kind, courteous and just a delight to work with. Keep up the great work!
Johnny SVery friendly crew to work with. Everything was well discussed and the application process was quite and easy.
Joseph S | First ImpressionsSurprisingly perfect experience
Dwight SExcellent staff, service and products.
Chris LLower costs or provide a discount if returned early (e.g., the same day).
FRANK MUhaul computer system showed I was being charged for one more day, they made certain I left owing no additional charges for an extra day. I very much appreciated them solving this computer error.
Cheryl WThe best customer service! From the rental shop people- very friendly and helpful during pick up and return. Can't say enough nice things about them. Had a flat due to hitting an object in the road (no fault of the trailer). Getting road side assistance was very easy and they got us on our way.
Rana BJoshua was extraordinarily helpful, the staff was amazing, definitely would recommend using this storage again based on my positive experience.
FADY H | Overall ExperienceThe young man that assisted me was more than helpful. He was able to answer any of my questions, and was very knowledgeable in his job. He made my experience very pleasant.
Deborah G | First Impressionscortious and professsional staff,don't change anything
Bruce HThe whole process from reservation to return was fast and painless. The associate was friendly, knowledgeable, courteous, and professional.
Jose bThe only snafu was not being able to pickup the truck size I needed from Douglas even though I had reserved a Douglas truck and had to drive to Sierra Vista, an hour away, to pick it up. Otherwise, the experience was fine. Staff was friendly and helpful.
Edward TFairly well maintained, but loading areas are covered in bird crap and have been for over a year. Buildings also no longer have cameras inside.
STACY P | Overall ExperienceThey are always awesome. Great crew, great customer service.
Erin OWhen the location on Fry Bld Sierra Vista AZ could not provide the truck I needed, the guys at the 3637 S Hwy 92 Sierra Vista location were able to equip me with a vehicle capable of performing the necessary tasks of hauling travel trailers to Tucson. The vehicle was clean, well maintained and operated flawlessly. The staff were kind and professional. I would recommend this location.
Paul MThis store should be the gold standard that all other stores aspire to be like. ALL the staff is friendly and competent. They explain things clearly. The office is clean and attractive . You can easily see all the merchandise. They open early so trailers and trucks can be picked up and loaded in time to hit the road early. . The 24 access to storage is handy if you’re moving items after work and the whole storage area is well lit for late delivers. We had moving nightmare- our movers didn’t show, but Brad and Josh went above and beyond giving us 2 free days to accommodate our finding a new mover to load our truck. Although our relationship with this U-Haul store was brief, we enjoyed every interaction. We have recommended to all our friends.
Mildred H | Overall ExperienceNothing. Everyone there was very friendly and helpful
David KThe guy that checked me out was awesome in Sierra Vista. But the guy at the Cave Creek store where I turned it in, was hands down a straight bad ass. Polite, quick. Made the whole experience a 10.
Karl NNice facility. Very clean and staff friendly.
Timothy C | Overall ExperienceToo many rate increases in the last two years.
ERIC S | Overall ExperienceVery friendly, respectful, and helpful people who are able to address & answer all questions and concerns. Great place to do business. Thank you. Robert S.
ROBERT S | First ImpressionsBest customer relations bar very few!!! Thank you guys!
Martha Kgolf cart patrol from afar makes me uncomfortable while there
PaulMichael S | Online Move InSo far my experiences with storage here I've found highly organized.
Elizabeth P | First ImpressionsAll the employees were very patient and knowledgeable. Store and yard were very clean, and organized.
Johnette S | Overall ExperienceRepresentative was very professional. He made the rental return a very good experience. Thank you.
Ron AMake the return instructions better. I don’t necessarily believe that it is a specific location issue, but for instance, this location has the equipment return entrance off of a side street and had the entire return lane full with multiple short box trucks. When I brought my 26’ truck to return, I had to navigate out of the storage section and back out of the facility to the front entrance. The parking area and return area don’t leave enough light or space to take pictures appropriately enough.
Aaron MInteracted with 3 employees , all were great.
Russell KQuick and easy transaction. The young lady who helped me was extremly helpful, pleasant and polite.
Joseph PAlways helpful and friendly service! Thx for attn to details.
Robert PRep got me unhooked at out of there very fast. Friendly and professional staff.
Marc EAt drop off, the service associate was fast and friendly. Thank you.
Robert FLOWER your one-way pricing policy.
john dThe 20' uhaul we rented was not water tight - damaged alot of our stuff
Marc JMiddle console was full of dog hair. Make sure vehicles have been fully wiped out before next customer picks up.
Eric LFast and easy
Byron HFriendly staff, good service, definitely would recommend!!!
snake r | Overall ExperienceJoshua was amazing and very knowledgeable! Happy I chose to go with Uhaul!
Breanna S | First ImpressionsExcellent idea and better service.
Elsa O | Online Move InBest facility, best people, best prices!
DENNIS S | Overall ExperienceFair people
Ron C | Overall ExperienceYou were awesome..thank you
Norma HDakota was awesome.
Brandon MAbsolutely nothing!
Gary BNone, Maria was fast, professional and took care of my needs quickly. Was in and out in no time.
Jacquleline DThis is only in regards to vehicle storage. The spaces are 10' wide trailers are 8'. Just not enough room to even open a door. And we moved to a different facility, 12' wide and about $40 less.
WALT F | Overall ExperienceVeloVets Sierra Vista (A military Veteran support non-profit) relies on our local U-HAUL for moving equipment for our fund raising activities throughout the year. We operate on a shoestring budget and our local U-HAUL provides us the right vehicles, at a fair price and in great condition. Thanks to both Sierra Vista U-HAULs: on SR-92 and Fry Blvd. If one location doesn't have what we need, they call the other to collaboratively provide us what we need. We are grateful for their wonderful service. THANKS U-HAUL!! Stu Carter President & CEO, VeloVets Sierra Vista (501c3 & 509a2)
STUART CLove this place!!
CORWIN A | Overall ExperienceThe best in town!
Stephanie SQuick, efficient sign up. They even found me a discount I hadn’t found myself.
Karl G | First ImpressionsThe only reason I am not rating excellent: I reserved this truck + storage location online with a promised promotion of the first month’s rent on my unit provided free. When I arrived, my deal was no longer in place and it couldn’t be immediately rectified. I appreciate Adam, he did his best to correct the mistake and was very courteous.
Kaden W | First Impressions👍
Dario R | First ImpressionsVery helpful and great service
Debbie L | First ImpressionsAll employees were amazing and helpful, super fast experience 👍
thomas p | First ImpressionsVery helpful very clean and very kind.
MARC BGood location Easy access Fair price Easy going staff
Deanna N | Overall ExperienceFriendly Fair price Convenient
Donald NVery convenient, will definitely use again if needed
Sylvia C | Overall ExperienceVery helpful always!
Kimberly H | First ImpressionsCustomer service was exceptional. We rented a car trailer, and they helped us with attaching it to our truck. The total for the rental came to $62. Which is a fair price. I will be a returning customer.
Patricia AThe only thing I really didn't like was they do not prorate if you move out after the 8th. Also I had rented this until for someone and I am spoiled by where I have a storage until and there very helpful if you have to pay late. There is no help here at U-Haul! Very by the book! But then again. It's a larger facility. They probably have to be that way.
Robin K | Overall ExperienceMaria,was great
WALT F | First ImpressionsGreat staff. A few commments: It would be nice if anyone storing there could get a remote. When i gave up my RV spot, my remote was disbled and i returned it. Both indoor and outdoor access storage seem to have a lot of insects to deal with. I removed and did not store certain items because of the bugs. The restroom was hit and miss. Thank you for having one, but it was occasionally dirty, missing items, or non-functional. When i altered the staff they remidied it immediately but our experience was such that my spouse would not use it.
DAVIDLAWRENCE G | Overall ExperienceRV storage area is not well lit, and I had my catalytic converter stolen from my motor home. Other than that, facility is good.
Buster M | Overall ExperienceThe guy who assisted with the tow dolly was a great help! Above and beyond!
Juan RI was frustrated as i was told i would get the bigger truck for the same price after they had to have me used a bigger truck but they charged me the larger truck price.
Paul HStaff was extremely helpful and professional. Couldn't get better service.
Jerry F | Overall ExperienceWe had several problems with the storage that was suppose to be included in our contract. When we visited yesterday to make sure we would get the 2nd month free they were able to confirm that it was due to us but because the storage 1st month was to be up on the 26th they started the 2nd month on the 24th and said our next month rent was due the 24th. They cheated us out of 2 days as well as having to fight for what had been authorized to us.
susan r | Overall ExperienceYou need to have bathroom facilities for renters
nacy s | Overall ExperienceAlways reliable and friendly service!
Kevin N | Overall ExperienceCustomer parking is very limited. Only four spaces available, some used by employees.
Michael PI have always had good experiences renting with U-Haul but yesterday's rental went above and beyond. My son and I had just finished loading up his apartment's contents and as I got on the road to head to the next town over, the check engine light came on. I drove back into the U-Haul site (fortunately it was close by) where the truck was promptly checked out and it was determined that I couldn't safely proceed in that vehicle. Not the best moment, but your two U-Haul reps worked quickly to move everything to a new truck and I was back on the road in record time! Unfortunately, I didn't catch their names but it was Wednesday, July 19th at the Sierra Vista, AZ location on Hwy. 92. I would like to thank both of them for their hard work on my behalf and for making the whole thing as easy as possible! It was a lot of extra work for them and it was hot yesterday so they could have been unpleasant about it but they were both professional, friendly, and positive. I will definitely recommend this location to others and won't hesitate to go there again myself for any future rental needs!
Della TThe whole experience was great. The helpers on both end were fantastic great job!!!
Wayne SYou were great
Charles ZThere is some bug infestation with these little black beetles, where a few hitched a ride on my stuff and now a few are in my home. Thank God they are not bed bugs!
Robert L | Overall ExperienceVery friendly, accommodating, and well-priced!
Sterling N | First ImpressionsI did not get a storage. I rented a Uhaul truck. I reserved and paid for it online. When I got there they charged me again, and then a few hours after I dropped my truck off I got charged a 3rd time. I had my truck for 2 hrs.
Christin R | Online Move InI rented covered RV space. Your staff were prompt, courteous and efficient. Couldn't ask for more!
DENNIS S | First ImpressionsThe staff was very professional and competent.
Kevin N | First ImpressionsJob well done
Daniel H | First ImpressionsClean easy to get to Fair price Just on the other side of town
Deanna N | First ImpressionsThe employees are great! So helpful and friendly. Very professional. I would highly recommend this storage facility!
Pauline H | Overall ExperienceThe gentleman that handled my agreement and payment was very friendly and helpful.Fast and had me in and out completely satisfied. Thank you 5*****
Tracy G | First ImpressionsGreat service!!
Cory H | First ImpressionsJosh was very kind. He even offered a tissue for my dogs runny nose! So sweet!☺️ Thank you Josh!
CORWIN A | First ImpressionsVery Curtious, Helped me out when I needed the help!🤗✌
Carla H | Overall ExperienceWe had our catalytic converter stolen while we were there, so security is somewhat lacking.
David A | Overall ExperienceIt was all good. Probably the best U-haul I've ever used from every view point. I'm over 60, so I've used a few.
Steve M | Overall ExperienceJosh and the whole staff were always very friendly and willing to help us in any way they could! Great group of workers!
Cynthia S | Overall ExperienceWe rented a trailer in Alabama and were on the road when I reserved a storage unit online. We were able to pull into this Sierra Vista facility, sign the contract and go to our storage unit only to realize we needed a larger unit. I called the office and they changed my contract to a larger unit in just a few minutes. We were then able to offload into tje unit, turn in the trailer and be on our way. Big thumbs up.
Shannon W | First ImpressionsJosh and his team are all very professional! I appreciate this team!
LISA A | Overall ExperienceJoshua and his staff were always pleasant and very helpful, both on the phone and in person. We don't usually suggest, but if asked we will certainly let people know about your facility. Thank you so very much!
Rona W | Overall ExperienceEverything one was pleasant My latch on my unit sticks hopefully it will loosen up
Victoria B | First ImpressionsNow please stop emailing me
logan k | First ImpressionsI had my storage unit before U-Haul took over. I saw a lot of changes when U-Haul did take over, some for the better and some more irritating. Yes, the place is clean, and no the roof doesn't leak like other storage units I'd rented before. Overall, I was satisfied. However, the reason I left U-Haul is that their storage units are very expensive in my opinion, and when the insulation in the roof started to fall, no one called me to set up a time to fix it.
TAMARA B | Overall ExperienceStaff was very helpful with getting unit transferred, and setting up a new code. Staff made sure my belongings were going to be safe and handled my situation very carefully and respected my wishes.
Amanda w | Overall ExperienceI had to call uhaul for a last minute storage (day of) as I was completing an out of state move. This site supported me easily since day one. Checking out was even easier. Loved every moment of the interaction
Kindred B | Overall ExperienceThanx for being there !
Allan F | First ImpressionsAccount was enrolled in auto pay without consent the rates were raised drastically without notification prior to increasing
Jessica D | Overall ExperienceJoshua's team is friendly and very professional. They worked with us getting storage rooms when it was get what you could. They were always there to help. Yes the price went up but we were notified in a timely matter. ALL storage companies went up so this was not a surprise. Thank you for helping us make our long time of moving easy.
Melissa D | Overall ExperienceThe price continued to increase every few months. When questioned, the UHaul employee kept telling me it was due to high demand. Well, I can count empty units of the same size in the UHaul facilities in town. I can also find plenty of available units of size in privately owned businesses and for a lower fee. So, I opted to support small business and not feed corporate greed.
John Z | Overall ExperienceManager Josh was very nice and helpful over the phone and made me a reservation until noon on a unit. Adam was very nice and very helpful too during the paperwork and gave us a map of the units ! Unit was ver clean and ready to put my things in. Great Service!
Ramona B | First ImpressionsI cannot pay my movers due to broken payment codes. I blame uhaul for this horrible situation.
Mathew F | First ImpressionsMy only complaint is that I was told by U-Haul when making my reservation that I would get one month free. When we get there and ask about this during check out we were told that the location does not do the one month free and that it was only at select locations. That was not what I was told when I booked the reservation. I feel like I got cheated out of 1 month free. In addition to this, the guy helping us had issues charging the card on file so we ended up having to use a different form of payment (which was not planned for) to pay for the first month, which once again should have been free in the first place. My experiences with U-Haul have otherwise been great, so that’s why I rated three stars instead of one.
Simone C | First ImpressionsNothing at this time.
DANIEL I | First ImpressionsThank you for the excellent customer service.!
Christine S | First ImpressionsThank you for the excellent service!
Hector P | Overall Experiencegood staff, good hours in office. No complaints!!!
Toby C | Overall ExperienceMy move in was fast, professional and courteous!
Christopher S | First ImpressionsOffice team very friendly and helpful; consummate professionals dedicated to their jobs and customer support. Recommend some kind of heavy-duty weather stripping on bottom of storage unit door - a lot of dirt and bugs blown in by wind and weather. Great place, and I’d definitely rent there again if I come back to SV.
Paul B | Overall ExperienceWhen we first rented a climate controlled unit, we never visited it when it was hot. Last summer we were shocked that it was 85…this was too hot for our antiques. We believe the policy was changed.
Jan R | Overall ExperienceThanks
Bradley N | Overall ExperienceThe reason for a poor rating, has to do with the fact. That I was told I would get use of a storage unit for up to thirty days at NO Charge! Other wise I would have made different arrangements. To me, It’s a bait and switch. False advertisement. Not morally right.
Fletcher D | First ImpressionsThanx again, and happy holidays !
Allan F | Overall ExperienceFriendly and knowledgeable employees. Enjoyed being a customer
delila s | Overall ExperienceRaising the price 20+tax is outrageous !!! Let's see 109.95 + tax of 8.06%,$8.86 =$118.81 when it was $89.95 that's $28.86 a month or 900 units x 28.86 is $25,974.00 a month or $311,688.00 year ! Ridiculous !!!
James C | Overall ExperienceEverything was top notch with a friendly helpful staff.
CHRISTOPHER J | Overall Experiencee called in
TINA C | First ImpressionsFast process and was able to rent a storage unit in a very timely manner.
Ryan H | First ImpressionsStaff was amazing. Super professional and friendly. I won’t consider going anywhere else for future needs. Made me a customer for life.
sean s | First ImpressionsIt can use more light and cameras. Very clean but need maintenance in some area.
Edy A | Overall ExperienceI only say "above average, because, as a long-term renter, I saw increases to my monthly rate, even though I paid regularly, and had no breaks in my time there. It would have been nice to have a stable rate.
Joseph M | Overall ExperienceJoshua runs a great facility!
Rick F | Overall ExperienceThank you so much
CONNIE S | Overall ExperienceI moved here from Phoenix and rented my storage unit before I had rented a house. I kept my storage unit for a year until I bought a home. So having it was very valuable to me. I had access to my storage unit from 6 a.m. to 10 p.m. 7 days a week. The staff was friendly and helpful. Several different ways to pay the rent in person, online and over the phone. They offer veterans a 10% discount. Thanks Uhaul!
Scott R | Overall ExperienceIsaac and team are professional, efficient and very helpful! I also appreciate the convenient easy-to-use website and app.
Gail C | First ImpressionsAlways awesome at uhaul!!
Brenda L | First ImpressionsWonderful assistance from Isaac and Joshua!
Ellen f | First ImpressionsTony is a awesome employee. He was very helpful
CONNIE S | First ImpressionsThe manager Josh was very knowledgeable and helpful
Shirley P | Overall ExperienceStaff was friendly and knowledgeable, the site feels very secure, and we had no issues with access or storage.
Linn E | Overall ExperienceWould be helpful if garbage bins weren't locked.
Sandra R | Overall Experienceyour recent $20.00 price hike for my uncovered RV space is GREED personified. I will look for more economical storage. Josh is doing great. He's a good Manager.
WILLIAM O | First ImpressionsGreat employees
stan b | Overall ExperienceGreat staff!
Robert M | Overall ExperienceThere was water damage to a dresser and one box after three months of storage.
melissa b | Overall ExperienceWe started off a little bumpy. The guys in office were great. I had no issues with them. I put the payments of my unit on auto pay after first month. I don’t know what happened but I got notified that my payment was past due. So I had to pay that plus a late fee. This happened quite a few times. I don’t know if I ever got reimbursed for late charges. Everytime I spoke to someone about it I got a different answer. Yes you’ll get a refund or no you won’t. Ones it was well put the refund on next billing. So it is what it is. Thanks and have a great day. Brenda Gaskill
brenda g | Overall ExperienceAnswered all questions. Paper work done immediately. Pleasant, friendly and helpful Clean unit and made it ready same day. Outside units and roadway very clean. Fenced in area, with 1 of 3 gates with safety code to enter in. The cost for 2022 for a 10×10 is $99 My first time using the storage unit 2022 The units would be better if bricked.
Susan L | First ImpressionsWish it was a little cheaper but still a fairly good price.
Colin K | Overall ExperienceNeed to put lighting in the covered rv storage area to help deter mice and rodents as the rv storage is next to a wash with a lot of under brush. Also plug ins for the RV's to maintain their batteries. The parking is on black top witch is great, it also looks like the area is maintained very well. Great group of people running the facility and are willing to help you anytime.
lonnie d | First ImpressionsJosh and Isaac were both incredibly helpful and polite. They made it very convenient and pleasant for the customer.
April P | First ImpressionsThis is Angela's mother Barbara Basel. I was very impressed with the people I had to deal with. Everyone helped me to close what I could. It was great help with my problems because of my daughters death.
Angela H | Overall ExperiencePractically perfect in every way. Excellent, professional staff
JOHN G | First ImpressionsLots of dead bugs in unit. Rodent got into tub & did some damage. I understand some of this can not be avoided. Gate always worked & staff very friendly. Cost reasonable. I would utilize the facility again.
Mike L | Overall ExperienceJosh was awesome!!! `5 Stars *****
Jeffery H | First ImpressionsAll the employees that we had contact with were so helpful and courteous.
charline o | First ImpressionsJosh was most helpful.
Rick S | First ImpressionsThey were able to meet my needs of covered RV storage with competitive prices
stan b | First ImpressionsThis facility bent over backwards to find and secure storage for our 20 foot U-haul truck when another Uhaul place gave away our storage last minute just as the truck arrived. Once they realize that a staff member was late on the move-in day and we went through a lot with the other facility - they gave us the last storage spot (a second one) free also for the introductory month. all the above was true too plus checkout was easy and fast - we just had some dead Arizona bugs to pick up on our way out (moved my Mom into her apartment that wasn't ready in time upon arrival here with all her stuff. :) Thanks again for getting us through a messy move. (we even had a Uhaul tire pop hours after leaving Olympia WA to get to this facility, so a rough go, but made it. :)
Marie H | Overall ExperienceAdam was a great help to start my account. Joshua was easy to work with...he showed me storage choices and access points using a golf cart. This is a real convenience. Together I am very happy with the customer support.
Fred M | First ImpressionsAlthough my free lock was not in the unit upon arrival, I called the office it was brought to me right away. This storage facility is clean, caring and has very curious employees. I will always come to this uhaul 1st.
Michele S | Online Move InJosh was super helpful & nice, a real lifesaver!
SEAN O | Overall ExperienceBest Uhaul place.
Kelley J | First ImpressionsI just 1st want to Thank the Manager Chris Miller, it started with my 1st one then I ended with 4. The best mgr and staff. Total professionalism from him and his staff. I just Thank Chris for helping me protect my mom's personal item ssd's after she passed. Thank you Issac & Josh the team that I worked with the most over the past 2yrs, Chris since I believe 2017! Thank you, Thank You, Thank you from the bottom of my heart!
ALVIRA G | Overall ExperienceVery helpful & courteous
Martha S | Overall ExperienceJosh was EXTREMELY helpful, a real lifesaver.
SEAN O | First ImpressionsJoshua was super nice and tried to make up for another Uhaul place cancelling our reservation and ruining a close easy and enough storage by getting us the last 2 of his units. a stafu had me waiting a while outside for 30 minutes, but to make up for it I got all my old discounts and got in right away-they even held my ID card that got lost and a customer brought it in- I got a nice call and arrangements at my convenience. I made comfortable and they made sure I had the correct locks and how to get in and out.
Marie H | First ImpressionsThe CSR was very friendly and helpful. I got exactly what I needed. Thank you.
Benjamin T | First ImpressionsGreat service.
Anthony A | First ImpressionsChris is the BEST! Knowledgeable, and very friendly. I’ve been there about 4 years now great service.
TAUGAIFALAAKA T | First ImpressionsChris Miller and Staff are excellent. They always make things EASY because they are efficient and hard-working. Always friendly, always HELPFUL. signed Bill Olofson Sierra Vista, AZ
WILLIAM O | Overall ExperienceI have been with these people for a few years and the have been very helpful through every change I have had to make and especially this last one. I will miss the security of knowing they are there for me.
Gay V | Overall ExperienceThe young man on staff was knowledgeable, accommodating and very pleasant in providing information necessary to make a decision.
ANTHONY P | First ImpressionsI think there should be a 24 hour on call person. The after hours phone people are rude! I was on hold for 1hour and 8 minutes and the associate got on the phone and transferred me to a uhaul store that was closed so it was like I was hung up on.
CHANNA W | First ImpressionsIsaac was great
Caitlin W | First ImpressionsBest U-Haul experience in Arizona! Chris and his team are #1 in customer service - positive, can-do people. Give this place your business, you won’t be sorry!
John H | Overall ExperienceThey were very friendly and helpful.
Betty L | First ImpressionsIsaac was very helpful. I bought packing supplies when I got my storage unit and he helped me bring them to my car. He was very polite and friendly. Great customer service.
Jo E | First ImpressionsIsaac was very helpful and friendly and eff. Thanks.
David L | First ImpressionsThe covered RV storage was clean, easy in and out and secure.
Ken K | Overall ExperienceI dealt with Chris, very courteous and professional!
Arnold N | First ImpressionsThe best experience with this facility is that the staff makes this U Haul storage SHINE👍 I want to thank them for being Great Team Players Craig
CRAIG G | Overall ExperienceVery helpful staff and clean units
WILLIAM H | Overall ExperienceWhen I rented the 6X12 trailer, it came with one month free rental storage. Micheal from Uhaul customer service reserved a 10X15 unit for me. He also said I could drop my rental trailer at this facility. Neither was true. There was not a 10X15 unit available, causing me to rent a 10X20 unit. More money. Also, i had to go to the Frye Rd facility to drop the trailer. Imagine my displeasure. Chris, the Hwy 92 manager. Was as professional and helpful as possible, but I was unhappy with the untruths told to me by customer service. Unit I reserved was unavailable, cost went up for unit. Cannot drop trailer at the facility, take it to another facility. More time and inconvenient. Micheal from Uhaul customer service could use more training, to help him be successful in his job. A happy customer, is a repeat customer.
wes l | First ImpressionsThe gentleman that helped me was awesome and helped every way he could and I needed
Quirina V | First ImpressionsI have always appreciated the friendly, helpful and professional service from the manager and staff. Thanks.
Michael H | Overall ExperienceWe've been tenants here twice and that's because they have excellent customer service and the best price for what you get. Staff was the best and super helpful and caring.
Rani K | Overall ExperienceManager and staff are very helpful
Patsy B | First ImpressionsEisac is the best!!!!!!!
michael e | First ImpressionsI need to get a bigger unit and have to wait for one to open up. So I am still in the process of moving in.
Barbara O | First ImpressionsGreat service
Gil G | First ImpressionsThe General manager Chris went out of his way to not only fix my hitch up to be right for hauling the trailer I was renting but also allowed me to borrow an adapter for the brakes! Then they opened my unit for my and had it all ready to go. Super easy self check in after hours and was an overall extremely welcoming experience!
Diane P | First ImpressionsThey were kind and helpful. Christopher was very clear about what size unit would address my needs and made sure the unit would be clean and fresh for my arrival.
Gay V | First ImpressionsEveryone was very kind we appreciate everything. We were only stationed here for six months and just are moving.
CHRISTOPHER F | Overall ExperienceWhat can you say, all was good.
kenneth A | Overall ExperienceLove this place. I just priced didn’t go up
Kim B | Overall ExperienceAll good, no complaints. Having storage unit with monthly autopay made life easier while living in a trailer park for one year.
Martha C | Overall ExperienceVery pleasant experience!
David W | First ImpressionsIsaac wa great, he walked pretty far to show us our site.
Paul H | First ImpressionsSoutheast Seirra Vista has been super to work with.
richard l | First ImpressionsChristopher was amazing and helped me find exactly what I needed. He was friendly and when I thought all my stuff wouldn’t fit into one unit, he found me another one, if needed.
April H | First ImpressionsThanks for being there when I needed you
THOMAS D | Overall ExperienceI have never used a storage facility and was concerned about doing so. The staff were help without being pushy. I felt very comfortable talking to them. The unit was clean and ready for me to move my things in.
Barbara D | First ImpressionsThis is the best facility I’ve ever been to...... the staff is amazing!
JOE S | Overall Experiencevery helpful.
Greg N | First ImpressionsIssac Hernandez was very helpful when I called and asked how much the storage units were, he also explained if I rented a truck, my first month on the storage unit would be free.
Connie P | First ImpressionsThe manager and staff were super helpful and understanding of me moving out of the unit! Will always recommend and use this location if needed in the future!
Rebecca C | Overall ExperienceExcellant service. I've used this storage facility for the past 20 years and have never been disappointed.
WILLIAM G | First ImpressionsThanks for a good experience checking in and for the help
CRAIG G | First ImpressionsThere seemed to be a miscommunication about the unit internally, however Joshua at the main office was quick to assist and made the process extremely smooth.
Michael S | Online Move InChristopher, the manager, did a superb job and I highly appreciate his service over the years.
THEODORE M | Overall ExperienceI found the staff to be friendly and helpful. The units are clean and easily accessible.
pamela g | Overall ExperienceU suck
Clint w | Overall ExperienceThe manager Chris Miller has always been extremely kind to me. In a time where there was difficulty with COVID no work, he was understanding and allowed me to pay late and not lose my mom's items. Thank You Chris for being much more than a manager someone who truly cares about the customer.
ALVIRA G | First ImpressionsThe guys in the office were great! Professional and helpful, I would recommend their services.
RAY M | Overall ExperienceStaff was friendly, patient and professional. Outstanding! Driveways and storages couldn’t have been cleaner. UHaul has always pleased us. I don’t know where you could find a better Organization. Thanks once again.
Larry H | Overall ExperienceStaff was great!!
ROSEMARY W | Overall ExperienceI got behind on my rent due to loss of work due to this Covid thing and they have been very helpful
Ronald H | First ImpressionsFriendly staff, knowledgeable and helpful.
Adelita L | Overall ExperienceThey were always nice and helpful.
James C | Overall ExperienceExcellent service
Charlie A | Overall ExperienceChris is awesome
LANCE H | Overall ExperienceI’d pick this location over the others in town bc the staff is friendly and hard working.
melanie s | Overall ExperienceMy experience with this U-Haul facility was great everything went as planned staff was friendly and helpful
Michael J | Overall ExperienceConvenient access in a secure environment. Helpful and friendly manager.
Martha G | Overall ExperienceThis facility and everyone there is top notch!
WENDY A | Overall ExperienceStaff was super friendly and very helpful I was running late arriving at the storage so I called and made arrangements to be there after hours and the stuff was super helpful and was able to accommodate my request
Michael J | First ImpressionsChris Miller and staff are always on the job -- giving wonderful service. They always make it easy. I will return. There are other storage facilities closer to my home but will return to U-Haul every time.
WILLIAM O | Overall ExperienceAlways helpful, greeted me personally every time I visited the office. Great experience!
JAMES R | Overall ExperienceExcellent, personable customer service.
Diana L | Overall ExperienceChris assisted me on the phone to reserve a new unit. When I was able to get to the facility later that day, Josh showed me the new unit and completed the rental process. These guys make it so easy to rent. Excellent job as always!
NANCY G | First ImpressionsSetting up and closing out the storage was a breeze. All of the front desk staff was helpful anytime I needed them.
katherine k | Overall ExperienceThe onsite crew were wonderful, as stated in the reviews. The online process was horrible. - had to run through the form completion step a number of times - ambiguous/unclear in showing _available_ units. This contributed to running through the form completion step numerous times.
Michael B | Online Move InThe rates were very attractive relative to other storage facilities in the area, for the same size spaces.
Shelley L | First ImpressionsJosh was polite,friendly and helpful.
Jenny G | Online Move InVery convenient, did all on line. Opened locker and as promised there sat a brand new lock. Did my thing, locked up and left.
Bill D | Online Move InJoshua's help finding me a excellent unit that I could afford. Very kind person. I was in a bad position of moving and he helped me find a truck and storage I could afford. Christopher is a wonderful manager and helps a person feel comfortable. Thank you staff at Sierra vista az crew.
MICHAEL H | First ImpressionsThe staff here are kind patient & friendly the Customer Service at this U-Haul Storage is excellent
TERESA C | First ImpressionsIt is my understanding that there were two motor homes inappropriately parked in the entrance preventing the moving van from getting to the storage unit. The best it could maneuver was 5 units away. Pretty inconsiderate on the part of the Storage manager to let that happen.
Thomas S | Online Move InOverall excellent. Only problem was nails and screws all over the lot (from construction of covered motorhome storage?). Had two flat tires going in and out. Told them they needed to run a big magnet over it. Very nice employees.
Ronald C | Overall ExperienceGreat customer service, the entire staff is very accommodating, always aim to please, they go the extra mile and it's a nice storage facility!
linda g | First ImpressionsThe guy who helped me was amazing! Super friendly and helpful with helping me choose the right size storage unit. Great customer service! Would highly recommend.
Sherri F | First ImpressionsVery nice managers.
JENNIFER M | Overall ExperienceVery honest and understanding
Angel M | Overall ExperienceVery convenient.
Paul J | Online Move InNice, clean, and large covered RV storage.
Ken K | First ImpressionsThere were a LOT of bugs that ended up in my unit. Spiders, beetles, grasshoppers, and cockroaches. My only suggestion would be to spray more often. Other than that, everything was great!
Valade W | Overall ExperienceKnowledgeable and friendly staff
Arturo C | First ImpressionsUsed this company thru out the years. The one on hwy 92 is awsome!. The people are genuinely friendly, and honest. Advised me on what I may need accordingly, and what was really not necessary. Helped me keep my expenses down. Will always be my "go to" guys!
Tomi B | First ImpressionsOur unit was clean and dry. We stored furnishings there for about 10 months while building a house and were very, very pleased. The team in the office was always helpful and efficient. Great location!
LInda S | Overall ExperienceI reserved a space via telephone from Idaho. Chris Miller took my call. As always, Chris got our business done swiftly - without any problem. If everyone were as efficient as Chris, the world would be a much better place. U-Haul is lucky to have him! signed Bill Olofson Sierra Vista AZ
WILLIAM O | First ImpressionsOnline payment doesn't indicate the payment amount due until the day it's due. Then there is little grace period if you can't pay exactly on the due date if you are paying online. Late payment charges are applied after only a few days. It would be helpful if offering an online payment option to load the amount due at the same time the payment due reminder email is sent so there is an early payment option. The online convenience option is minimized as a useful tool.
KAREN D | Overall ExperienceI may have left for the summer ... but I'll be back. And one big reason I'll be back is Manager Chris Miller and his courteous, competent, always- helpful staff. Chris has a "can-do" positive attitude that I like very much. signed Bill Olofson Sierra Vista, AZ
WILLIAM O | Overall ExperienceThe facility is secured. The units are clean and well maintained. The staff are courteous professional and always helpful.
Rachel g | First ImpressionsThe staff was always helpful, if I had any questions! I wasn't living there in Sierra Vista and needed a storage space after my sister inlaw passed away . Never had a problem.
Michael R | Overall ExperienceI would have rated excellent but did not received pro rated refund. I came in June 25 handed in my gate card. My payment date is due the 7th day of each month. I asked if I could get pro rated refund. I was told I could not despite moving out 12 days before the payment due date. I did receive a refund for having paid for the month of July.
Rachel g | Overall ExperienceDead bugs all over the floor in the unit on our boxes. A real mess. Evidently attracted to the lights? But dead insects all over your stuff is not great. And we are talking about hundreds of them not just a couple.
David W | Overall ExperienceVery well managed, professional and friendly. Highly recommended
Jacquleline o | Overall ExperienceMike was a big help for me
Eric B | First ImpressionsVery good facility for the location.
christine a | Overall ExperienceStaff very helpful to us in a difficult time. Paying monthly fee so easy online.
Rebecca A | Overall ExperienceGreat way of doing the process. Will definitely do it this way moving forward
Paul H | Online Move InGreat facility.
Scott R | Overall ExperienceNice people. Easy to work with.
Darrell P | Overall ExperienceVery helpful with a last minute change.
Paula P | First ImpressionsStaff were very friendly and helpful
Mark G | Overall ExperienceI appreciate Chris' very personal attention to our needs.
Elaine E | First ImpressionsI rally like the service. They gave me a month free. That was really surprising for me and shock to hear that. I was so happy. I got 1 month free in noncontract storage . I never get free things I believe in handwork. But my overall experience with U-Haul was excellent. Thank you very much!
Dipa A | First ImpressionsVery helpful and fast!
Justin M | First ImpressionsFrom my initial phone call with Chris, to the delivery yesterday with Josh, all arrangements were handled flawlessly! Great customer service!
Kent S | First ImpressionsEveryone was so helpful and we even got 1 month free storage which was a blessing
Wayne L | First ImpressionsWe rented a truck two weeks in a row and these guys were fantastic. Super friendly and helpful. Great place and great staff!
JENNIFER M | Overall ExperienceVery easy to reserve and then move in!
Victoria O | First ImpressionsThis was a very quick, efficient move-in. The ability to accomplish all move-in steps on line was really wonderful! Thank you
Laura A | Online Move InEverything was great and I appreciate the military discount.
Aladin S | Overall ExperienceNice place
SEAN K | First ImpressionsOur storage unit was clean & dry throughout the length of our rental. The same can be said for the whole facility.
Ronald H | Overall ExperienceAll staff most helpful on several occasions during 4-month rental of storage unit.
Jim W | Overall ExperienceExcellent attention, thank you for your help.
Eduardo M | First ImpressionsNice company and very accommodating to our needs!
Wafaa S | First ImpressionsVery convenient and usable. I had free access to my locker and had no problems. Only reason giving up is because close to moving so all stuff must be in one location for moving truck to collect.
Diana O | Overall ExperienceWe were grateful to have such a great RV storage location so close to our home. Thank you for all your help.
NELS B | Overall ExperienceMy request for a storage rental was very sudden and last-minute, but the staff was super accomodating. They were great!!!
Blanca W | Overall ExperienceI don’t remember the name of the manager, but he was super professional and friendly.
galin k | Overall ExperienceWonderful service. Chris was as sharp as they get. Time for a raise. No, he didn't ask me to say that.
BRUCE U | First ImpressionsMy experience was great except for availability by phone. The 2 times I needed to talk to someone I could not reach anyone local. I decided to move out for that reason plus the 8% increase.
Steven T | Overall ExperienceAWESOME
Rodney R | First ImpressionsGreat staff and facility.
Stephen G | First ImpressionsEveryone I worked with was kind and caring truck was a new one that ran awesomely. Uhaul always makes my moves easy
Peggy R | Overall Experienceno comments
Debbie G | Overall ExperienceFantastic. Everyone at this store I talked with and worked with were excellent in business and customer service. they took care of everything with excellence. Thank You U-Haul of Sierra Vista Southwes
Donald H | First ImpressionsStaff quite helpful, flexible, and competent. Paperwork went smoothly. Gate card is a big improvement over punching in a gate code.
Jim W | First ImpressionsChris Miller and his crew there do a fantastic job! I have rented from that location more than once and they always go the extra mile to make sure I am happy and taken care of!
CINDY A | Overall ExperienceGood units, price fair for the area. Staff very helpful.
Chris W | Overall ExperienceHonestly the best experience I’ve ever had with a storage facility. They were friendly, understanding, and most of all, efficient. Amazing customer service
Mark G | Overall Experiencechris miller very helpful n gave me a good deal on storage.
Debbie G | First ImpressionsNever had a bad experience here. Everybody was super nice and super helpful...prices were amazing. Ihad a 5*10 and only 55 bucks no insurance...
Rani K | Overall ExperienceExceptional Service online and in person! Set up everything online. Went in verified, got my unit, had everything into my unit in under an hour. Thank you!
Connie F | First ImpressionsChris is the best
Robert S | Overall ExperienceGreat place for storage, very accommodating. Would use the same location again if needed, even if closer ones are nearby.
Max G | Overall ExperienceChris Miller and his staff are proficient, efficient, helpful, excellent - the main reason I keep coming back time after time. signed Bill Olofson Sierra Vista, AZ
WILLIAM O | First ImpressionsGreat place friendly people
David R | First ImpressionsThe staff was great. Always friendly & helpful. We appreciated the convenience of being able to pay automatically. We lived out of state, so we never used the facility after dark. Great place!
Diane M | Overall Experiencea+
TOMMY T | Overall ExperienceTop notch service from top to bottom. The work ethic and dedication to serving the customer is second to none. The manager not only leads, but leads from the front. Not just your typical figure head.
Jeffrey D | First ImpressionsThe customer service was excellent. Thank you Chris and Michael!
Patricia W | First ImpressionsChris and his staff are awesome!!!
SUSAN B | Overall ExperienceThe Mngr., Chris, and his entire staff are incredibly kind & professional. They went out of their way to streamline our move for both my disabled Vietnam veteran husband, Jeffery, & myself. Thank you
JEFFERY D | Overall ExperienceThe staff was friendly and very helpful. The facility was clean and the security more than I expected. I highly recommend.
Donna M | First ImpressionsGreat experience
tracy h | Overall ExperienceEveryone was very friendly and super helpful!
Jacquelynn P | First ImpressionsChris and associates were awesome. Well run business!
Ron R | Overall ExperienceTop notch all the way around! Thank you!
James N | Overall ExperienceThe free 1 months storage was just what I needed— Thank You once again!
TAMMY W | Overall ExperienceGood
Carisa G | First ImpressionsManager Chris Miller and his competent staff have a "can do" attitude, they are always helpful. I will be back at U-Haul early September. Bill Olofson
WILLIAM O | Overall ExperienceVery helpful
Robert S | First ImpressionsI am very pleased with my unit 10 x 20...very pleased Jim Hernandez
JAMES H | Overall ExperienceGreat customer service, especially Joshua! Always cheerful!
KAREN B | Overall ExperienceVery satisfied.
DEBORAH O | Overall ExperienceThey we're very nice and helpful.
Diana O | First ImpressionsI am very pleased with my service at Uhaul. On move in day they helped me in switching to a bigger unit and accommodated my moving company’s 18wheeler in accessing gates for an easier route to my unit
Tiara R | First ImpressionsVery clean units. Easy set up to rent. Good prices. Will use them again if we are in the need
Rhonda T | Overall ExperienceThe young man that helped me was very friendly. There are not very many young men that are as nice as he was. Your company is very lucky to have him. He really likes his job and it shows.
Nancy M | Overall ExperienceThe staff is what makes this a great storage facility. They are very helpful and considerate. The reminders for payment were appreciated.
Melissa L | Overall ExperienceMy experience was excellent, the staff are extremely helpful, facility is perfectly run
CHARLES R | Overall Experienceeverything was in good condition and very clean
Vernon F | First ImpressionsI was a customer for 11yrs renting a storage unit and never had any issues or concerns with the quality and security of the storage facility.
EDUARDO B | Overall ExperienceQuick efficient service, friendly staff.
KRISTA D | First ImpressionsQuick, thorough and easy. Very nice facility.
CHARLES R | First ImpressionsVery helpful staff
Peggy B | Overall ExperienceThank you for everything!
David M | First ImpressionsThank You
GEORGE S | Overall ExperienceVery polite,explained contract, took me to view site and view gates ,code and restrooms. Sold me a lock and explained the entry card.
Chris Y | First ImpressionsChris Miller and staff were beyond exceptional dealing with me during the 4 months of truck rental and storage business I conducted with them. They were professional, courteous, and acc
John S | Overall ExperienceHelpful and friendly
Verlyn F | First ImpressionsChris made the rental experience easy and convenient.
Benjamin H | Overall ExperienceThanks for all your help
Lynn W | Overall ExperienceEveryone at this Uhaul facility are helpful, friendly, efficient and a great crew. Thank you to all.
LOUISE G | Overall ExperienceI used the facilities for almost 6 months with no issues or complaints.
Kay S | Overall ExperienceI had items stored here for 5 years so the management has changed a few times. The current managers are awesome!
JANICE K | Overall ExperienceUnits are clean. Ability to drive in and out is efficient.
Vernon F | First ImpressionsAfter one day of loading and two days of driving, we didn't need any issues or problems cropping up. These guys came through for us. The storage facility is clean, secure and affordable.
Ronald H | First ImpressionsI am a long-time repeat customer. Just re-uped yesterday. Chris and his staff are excellent. There are other storage facilities in the area but so important to have good management! Bill Olofson
WILLIAM O | First ImpressionsAll went well up until the day we took our stuff out 10 days iadter we paid for 30 days and the employee wouldnt pro rate the monthot fee They owe us 20 days pro rated fee to believe
Kyle R | Overall ExperienceChris and Mike were friendly with every interaction we had with them. We have used the storage units and have rented 2 u hauls recently and they have been great. Have 2 more big moves to go with you.
TJ P | Overall ExperienceWe were pleased with our 3+ year storage rental
ELLEN G | Overall ExperienceExcellent process and good communication.
AFM A | Overall ExperienceOutstanding Customer Service. Rented Truck for the move and storage for the products. Superb place! Thank you!
RAMONA L | First ImpressionsCourteous employees that know their job and perform it well. Chris is great to do business with.
John S | First ImpressionsThankyou it worked for me
DANIEL C | Overall Experiencethe customer service staff was always very professional, they are doing a exelent job.
RAYMOND S | Overall ExperienceEveryone was very helpful. Will use this facility again if needed!
karen B | Overall ExperienceChris was EXTREMELY helpful and this was our first move ever. He not once made me feel silly for asking certain ?'s or having him repeat himself. Very friendly and professional staff and management.
Regina O | Overall ExperienceThe guy working at the desk is a nice guy, I was in and out in a couple minutes. Also, great hours.
Bryan W | Overall ExperienceChris Miller, Manager, at this Facility, and All of his Staff, Especially Joshua, were Very Professional, and Knowledgeable about the Company, and Very Courteous, to Me, the Customer. I Highly recom
John C | Overall ExperienceThe staff at this facility should have ten stars, Always polite on the phone, go above and beyond their duty, Thank you Chris and Josh!
RANDALL L | Overall ExperienceManager Chris Miller and Kathy, his assistant, run a clean, efficient operation. I am a repeat customer, and because of Chris and Kathy I will be returning sometime in March. Bill Olofson
WILLIAM O | Overall ExperienceChris, Josh, Michael and Pricilla were great to work with! Their conduct and caring natures are a credit to U-Haul! Five stars all the way for sure!
Paul J | Overall ExperienceGreat staff! I really enjoyed doing business with them.
Jon C | Overall ExperienceTop notch facility. Friendly and helpful staff. My first choice for recommendation.
JAMES R | Overall ExperienceWhen someone moves out with only a little more than a week used in the billing cycle, you should give refunds.
NANCY R | Overall ExperienceWe were very happy with the service and the facility. The the young lady and manager Chris went out of their way to help us. Could not have asked for more. Thank you. Sunny
Sunny J | Overall ExperienceCustomer service was great
Gabrielle K | Overall ExperienceThank you for your services.
Jerri A | Overall ExperienceEverybody on staff is excellent, helpful, friendly.
LOUISE G | Overall ExperienceOutstanding!
Terry D | ReservationYour people there are very professional & helpful. I would return there with any need.
Jo K | ReservationUhaul greatly improved facility
RALPH S | Overall ExperienceExcellent and prompt service!!! Have and would recommend to all my friends!!!
Gregory S | Overall ExperienceChristopher is an excellent employee. He is informative, willing to answer any and all questions and is very personable.
Candra K | Overall ExperienceSigns at the gates mention key cards, however, none were available at this location. Recommend adding all benefits to this location. Full price should include access cards.
Nick H | Overall ExperienceChris, the local manager is very service oriented. He helped me several times when immediate action was required. I wouldn't consider using any other facility. Thank you so much. Robin lara
ROBIN L | Overall ExperienceThis is the best storage facility I have used and the staff is just excellent.
LOUISE G | Overall Experiencevery friendly staff
Mary N | Overall ExperienceIf I need storage and/Or have moving needs, this is the place to go!
TIMOTHY P | Overall ExperienceNice facility. Friendly, helpful staff.
Stewart T | Overall ExperienceVery friendly staff always willing to help
Gisselle O | Overall ExperienceFantastic service! Staff and facilities were perfect and made our move to Sierra Vista less stressful.
ANDREW J | Overall ExperienceChris Miller is a big asset to your company.
GEORGE L | Overall ExperienceChris, Josh & Alexis were all very helpful during my visits. We had (2) 10x15 units that were clean and easy access. We rented a 15ft. truck for 3 days for a local delivery. Everything was positive.
HAROLD H | Overall ExperienceChris did a fabulous job customer service wise, helped put the car trailer on the truck. He also obtained a newer truck for our long trip from Arizona to Oregon!! Thank you Chris and U haul. Dean
DEAN M | Overall ExperienceMet on lot as we drove up. Very professional and friendly. Great operation.
Ron R | ReservationGreat staff !!
Joe S | Overall ExperienceNo problems at all- very accommodating!
Stephen B | Overall ExperienceGreat service.
Orson G | ReservationThanks to Chris, My move was great!
Cynthia J | ReservationU-Haul has always treated me well the facility was neat and clean the person that helped me had a great attitude thank you
DAVID E | ReservationManager Chris Miller does a great job!!!
MARK D | Overall Experiencenone
REBECCA D | Overall ExperienceThem staff, especially the GM Chris?? Make this a great place. From day 1 his outstanding customer service assured me that I was in the right place. *GM is the location on HWY 92
SCOTT W | Overall ExperienceAwesome staff, clean, informative, punctual.
DERICK T | Overall ExperienceChris miller is a excellent person, any time we ever had any kind of problem its was resolved immediately,, thank you
MICHAEL H | Overall ExperienceThe unit came in handy for me. Appreciate the staff as well. Thx, highly recommended.
Priscilla S | Overall ExperienceVery helpful
Mary F | Overall ExperienceCompletely satisfied with U-Haul and it has been a pleasure working with Chris the manager. He has provided excellent customer service. I highly recommend U-Haul.
LAURIE B | Overall ExperienceDue to the nature of my receiving monthly paychecks it is appreciated if I could have until the 5th of each month to make payment -- also it would help if you would reinstate sending monthly invoices
RONALD A | Overall ExperienceI have only nice things to say about the staff. Everyone was very friendly and accommodating. No problems in any other way either. I'd use this facility again. Thank you.
RUTH A | Overall Experience