Customer Reviews for U-Haul Moving & Storage of Sierra Vista Southeast

1,371 reviews

3637 S Hwy 92   Sierra Vista, AZ 85650

(520) 895-6032

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Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(520) 895-6032

3637 S Hwy 92
Sierra Vista, AZ 85650

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Dawn Saunders  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Savannah Atchinson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kimberly Helbig 
Rating:
5.0

Stop putting the blankets and dolly in the truck..I specifically did not want those things, and being in the truck I lose space..feel like uhaul owes me 5$ for the lost space..yes it's a big deal,, every square foot matters and I was a little tighter than I would have liked to be...wish I paid 10$ for the bigger truck, however if bot for the lost space i wouldn't have needed to

BEN STEPKA 
Rating:
4.0

The local U-Haul facility personnel at each phase did well and were very helpful. The following response reflects on and is directed toward U-Haul Operations and Executive Management, who appear to either be ill-informed or wholly inadequate (“feckless” is the term that comes to mind). Our relocation necessitated renting an auto-trailer and a 26’ truck, equipment that had been (with a limited) “guarantee” to be at one of our three local U-Haul locations (any of which would be within 15 miles of our home). Just prior to picking up the auto-trailer, I had received a call that I would instead need to drive an additional 88 miles roundtrip to another city to pick up the equipment (an additional hour and 40 minutes of travel time, given mountainous terrain). When I had scheduled picking up the 26-foot truck well in advance (locally), I had been later informed that I would need to recover the vehicle from yet another location that was an additional 154 miles round trip to yet another city (adding another three hours and 34 minutes round trip to my driving time due to regional geography). When I earlier requested the drop-off location in our new state, I did so based on U-Haul’s system requesting (green highlighted font) that I take the equipment to a specific site north of our new city, apparently due to the need for that type of equipment at that location. Enroute to our new city I receive a phone call from U-Haul Operations telling me that the location had an overage and that I had to take the moving van to one of two locations 88 miles further (and nearly two hours longer drive) than the location U-Haul had just a week previously wanted me to deliver the equipment. When I delivered the equipment at the required location, the attendant there informed me that U-Haul’s system had also added the mileage (fee) I had to drive based on U-Haul’s requirement to my bill for that extended travel! In addition, my spouse had to drive to those other locations to drop me off and pick me up. The stress of the move is placed entirely at the foot of U-Haul Operations and its “leadership.” I frankly cannot picture myself ever using U-Haul again, nor recommending U-Haul to another person.

Paul King 
Rating:
4.0

Location and equipment clean, some noticeable damage to equipment, and discovered during trip that wrong tire type was on auto transport trailer when picked up.

Steven Stinson 
Rating:
5.0

Super fast and friendly turn in.

Lamoni Parry 
Rating:
5.0

Customer did not leave a comment.

Robert Winstrom   |  Overall Experience 
Rating:
4.0

All is good 👍

Teresa Lease  |  First Impressions 
Rating:
5.0

Very professional and friendly service!

Chuck Fenly 
Rating:
5.0

The person that helped me made suggestions that became so helpful and in the long run saved me hundreds of dollars

Pamela Raymond  |  First Impressions 
Rating:
5.0

I will definitely use this one again and have friends and family to use it as well

Diamond Miller  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Soraya Pereyda  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

louise casarotto 
Rating:
5.0

Quick and easy to pick up the moving truck. Very friendly employees.

Scott Bosse 
Rating:
5.0

The staff was very accommodating. They were professional. I would recommend this facility to everyone.

Linda Smith  |  Overall Experience 
Rating:
5.0

So easy and the guy that works here is great

KERI ONEILL 
Rating:
5.0

You got it right! The assistant manager Adam was extremely professional, helpful, kind, courteous and just a delight to work with. Keep up the great work!

Johnny Shields 
Rating:
5.0

Customer did not leave a comment.

Patrisha Yonge  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lori Elliott 
Rating:
5.0

Customer did not leave a comment.

Clay Garner 
Rating:
5.0

Customer did not leave a comment.

Clay Garner 
Rating:
5.0

Very friendly crew to work with. Everything was well discussed and the application process was quite and easy.

Joseph Saxman   |  First Impressions 
Rating:
5.0

Surprisingly perfect experience

Dwight Swisher 
Rating:
5.0

Customer did not leave a comment.

rebecca belden  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kimberly Smith 
Rating:
5.0

Excellent staff, service and products.

Chris Ladra 
Rating:
5.0

Customer did not leave a comment.

DONALD HARPER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Darel Graham  |  First Impressions 
Rating:
4.0

Lower costs or provide a discount if returned early (e.g., the same day).

FRANK MCDONOUGH 
Rating:
5.0

Uhaul computer system showed I was being charged for one more day, they made certain I left owing no additional charges for an extra day. I very much appreciated them solving this computer error.

Cheryl Warren 
Rating:
5.0

Customer did not leave a comment.

Brianna Dunlop 
Rating:
5.0

The best customer service! From the rental shop people- very friendly and helpful during pick up and return. Can't say enough nice things about them. Had a flat due to hitting an object in the road (no fault of the trailer). Getting road side assistance was very easy and they got us on our way.

Rana Boling 
Rating:
5.0

Joshua was extraordinarily helpful, the staff was amazing, definitely would recommend using this storage again based on my positive experience.

FADY HAKIM  |  Overall Experience 
Rating:
4.0

The young man that assisted me was more than helpful. He was able to answer any of my questions, and was very knowledgeable in his job. He made my experience very pleasant.

Deborah Grant   |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

rachel grieme  |  Overall Experience 
Rating:
5.0

cortious and professsional staff,don't change anything

Bruce Hart 
Rating:
5.0

The whole process from reservation to return was fast and painless. The associate was friendly, knowledgeable, courteous, and professional.

Jose benitez 
Rating:
4.0

The only snafu was not being able to pickup the truck size I needed from Douglas even though I had reserved a Douglas truck and had to drive to Sierra Vista, an hour away, to pick it up. Otherwise, the experience was fine. Staff was friendly and helpful.

Edward Thurnbeck 
Rating:
5.0

Customer did not leave a comment.

Christopher Kimmel 
Rating:
3.0

Fairly well maintained, but loading areas are covered in bird crap and have been for over a year. Buildings also no longer have cameras inside.

STACY PUTZ  |  Overall Experience 
Rating:
5.0

They are always awesome. Great crew, great customer service.

Erin Ohara 
Rating:
5.0

When the location on Fry Bld Sierra Vista AZ could not provide the truck I needed, the guys at the 3637 S Hwy 92 Sierra Vista location were able to equip me with a vehicle capable of performing the necessary tasks of hauling travel trailers to Tucson. The vehicle was clean, well maintained and operated flawlessly. The staff were kind and professional. I would recommend this location.

Paul Mcgehee 
Rating:
5.0

Customer did not leave a comment.

RUE CHATFIELD 
Rating:
5.0

This store should be the gold standard that all other stores aspire to be like. ALL the staff is friendly and competent. They explain things clearly. The office is clean and attractive . You can easily see all the merchandise. They open early so trailers and trucks can be picked up and loaded in time to hit the road early. . The 24 access to storage is handy if you’re moving items after work and the whole storage area is well lit for late delivers. We had moving nightmare- our movers didn’t show, but Brad and Josh went above and beyond giving us 2 free days to accommodate our finding a new mover to load our truck. Although our relationship with this U-Haul store was brief, we enjoyed every interaction. We have recommended to all our friends.

Mildred Havens   |  Overall Experience 
Rating:
5.0

Nothing. Everyone there was very friendly and helpful

David Kemnitz 
Rating:
5.0

Customer did not leave a comment.

Nina Herford  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Karen Sulzer  |  Overall Experience 
Rating:
5.0

The guy that checked me out was awesome in Sierra Vista. But the guy at the Cave Creek store where I turned it in, was hands down a straight bad ass. Polite, quick. Made the whole experience a 10.

Karl Nehammer 
Rating:
5.0

Nice facility. Very clean and staff friendly.

Timothy Coates  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CASPER HUNDTOFT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

pat hasenbuhler 
Rating:
5.0

Customer did not leave a comment.

Claire Cotter 
Rating:
4.0

Too many rate increases in the last two years.

ERIC SORENSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kimberly Brooks  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ADAM KINNON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John Meredith 
Rating:
5.0

Customer did not leave a comment.

Carlos Marshall  |  Overall Experience 
Rating:
5.0

Very friendly, respectful, and helpful people who are able to address & answer all questions and concerns. Great place to do business. Thank you. Robert S.

ROBERT SANBORN  |  First Impressions 
Rating:
5.0

Best customer relations bar very few!!! Thank you guys!

Martha Kelliher 
Rating:
3.0

golf cart patrol from afar makes me uncomfortable while there

PaulMichael Shulsky  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

CAROLINE GONZALES  |  Overall Experience 
Rating:
5.0

So far my experiences with storage here I've found highly organized.

Elizabeth Perkins   |  First Impressions 
Rating:
5.0

All the employees were very patient and knowledgeable. Store and yard were very clean, and organized.

Johnette Shelley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Deedee Lebaron  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHAEL BRACE 
Rating:
5.0

Customer did not leave a comment.

Scott Benson   |  First Impressions 
Rating:
5.0

Representative was very professional. He made the rental return a very good experience. Thank you.

Ron Angone 
Rating:
5.0

Customer did not leave a comment.

Cynthia Jordan 
Rating:
3.0

Make the return instructions better. I don’t necessarily believe that it is a specific location issue, but for instance, this location has the equipment return entrance off of a side street and had the entire return lane full with multiple short box trucks. When I brought my 26’ truck to return, I had to navigate out of the storage section and back out of the facility to the front entrance. The parking area and return area don’t leave enough light or space to take pictures appropriately enough.

Aaron Murphy 
Rating:
5.0

Interacted with 3 employees , all were great.

Russell Keller 
Rating:
5.0

Quick and easy transaction. The young lady who helped me was extremly helpful, pleasant and polite.

Joseph Pedone 
Rating:
5.0

Always helpful and friendly service! Thx for attn to details.

Robert Poynter 
Rating:
5.0

Customer did not leave a comment.

Ramona MacMurtrie 
Rating:
5.0

Customer did not leave a comment.

KYLE HEINZ 
Rating:
5.0

Rep got me unhooked at out of there very fast. Friendly and professional staff.

Marc Esquer 
Rating:
5.0

At drop off, the service associate was fast and friendly. Thank you.

Robert Fatula 
Rating:
5.0

Customer did not leave a comment.

Jay Hizer 
Rating:
5.0

Customer did not leave a comment.

Hunter Bachrach 
Rating:
5.0

LOWER your one-way pricing policy.

john durante 
Rating:
3.0

The 20' uhaul we rented was not water tight - damaged alot of our stuff

Marc Jaffrey 
Rating:
5.0

Customer did not leave a comment.

Allan Foubister 
Rating:
4.0

Middle console was full of dog hair. Make sure vehicles have been fully wiped out before next customer picks up.

Eric Lobstein 
Rating:
5.0

Fast and easy

Byron Holt 
Rating:
5.0

Friendly staff, good service, definitely would recommend!!!

snake rainlord  |  Overall Experience 
Rating:
5.0

Joshua was amazing and very knowledgeable! Happy I chose to go with Uhaul!

Breanna Spaeth   |  First Impressions 
Rating:
5.0

Excellent idea and better service.

Elsa Ozuna  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Michael Westman 
Rating:
5.0

Customer did not leave a comment.

Hector Olmo 
Rating:
5.0

Customer did not leave a comment.

Dave Durst  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dave Durst 
Rating:
5.0

Best facility, best people, best prices!

DENNIS SHIPMAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gregory Crotto  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chester Yancey  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

alatair fortenbacher 
Rating:
4.0

Fair people

Ron Cross  |  Overall Experience 
Rating:
4.0

You were awesome..thank you

Norma Haddow 
Rating:
5.0

Customer did not leave a comment.

Michael Dominique 
Rating:
5.0

Customer did not leave a comment.

Caroline Dixon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephen Moran 
Rating:
5.0

Dakota was awesome.

Brandon Mixon 
Rating:
5.0

Absolutely nothing!

Gary Brock 
Rating:
5.0

None, Maria was fast, professional and took care of my needs quickly. Was in and out in no time.

Jacquleline Dructor 
Rating:
2.0

This is only in regards to vehicle storage. The spaces are 10' wide trailers are 8'. Just not enough room to even open a door. And we moved to a different facility, 12' wide and about $40 less.

WALT FUHRMANN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeff rey 
Rating:
5.0

VeloVets Sierra Vista (A military Veteran support non-profit) relies on our local U-HAUL for moving equipment for our fund raising activities throughout the year. We operate on a shoestring budget and our local U-HAUL provides us the right vehicles, at a fair price and in great condition. Thanks to both Sierra Vista U-HAULs: on SR-92 and Fry Blvd. If one location doesn't have what we need, they call the other to collaboratively provide us what we need. We are grateful for their wonderful service. THANKS U-HAUL!! Stu Carter President & CEO, VeloVets Sierra Vista (501c3 & 509a2)

STUART CARTER 
Rating:
5.0

Customer did not leave a comment.

Marsha Miller 
Rating:
5.0

Love this place!!

CORWIN ASAY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Starkey 
Rating:
5.0

The best in town!

Stephanie Seymour 
Rating:
5.0

Customer did not leave a comment.

Willard Lemons  |  Overall Experience 
Rating:
5.0

Quick, efficient sign up. They even found me a discount I hadn’t found myself.

Karl Griffor  |  First Impressions 
Rating:
4.0

The only reason I am not rating excellent: I reserved this truck + storage location online with a promised promotion of the first month’s rent on my unit provided free. When I arrived, my deal was no longer in place and it couldn’t be immediately rectified. I appreciate Adam, he did his best to correct the mistake and was very courteous.

Kaden Weaver  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Caleb Park 
Rating:
5.0

Customer did not leave a comment.

Crystal Prescott  |  First Impressions 
Rating:
5.0

👍

Dario Romero  |  First Impressions 
Rating:
5.0

Very helpful and great service

Debbie Laszok  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alayna Sprott  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Chuck Fenly 
Rating:
5.0

Customer did not leave a comment.

Jonathan Adcox  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Deedee Lebaron  |  Online Move In 
Rating:
5.0

All employees were amazing and helpful, super fast experience 👍

thomas payne  |  First Impressions 
Rating:
5.0

Very helpful very clean and very kind.

MARC BORGESON 
Rating:
5.0

Customer did not leave a comment.

Samuel Lee 
Rating:
5.0

Good location Easy access Fair price Easy going staff

Deanna Nord  |  Overall Experience 
Rating:
5.0

Friendly Fair price Convenient

Donald Nord 
Rating:
5.0

Customer did not leave a comment.

Sandra Rosario 
Rating:
5.0

Customer did not leave a comment.

ESTHER HAGEMEIER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Audrey Sexton 
Rating:
5.0

Very convenient, will definitely use again if needed

Sylvia Camarillo-Clark  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Anderson  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Donald Manley 
Rating:
5.0

Very helpful always!

Kimberly Helbig  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lamoni Parry 
Rating:
3.0

Customer did not leave a comment.

Jorge Villalvazo 
Rating:
5.0

Customer did not leave a comment.

Julie Stephens 
Rating:
5.0

Customer service was exceptional. We rented a car trailer, and they helped us with attaching it to our truck. The total for the rental came to $62. Which is a fair price. I will be a returning customer.

Patricia Andujar 
Rating:
5.0

Customer did not leave a comment.

Julie Stephens 
Rating:
5.0

Customer did not leave a comment.

Joe Burton 
Rating:
4.0

The only thing I really didn't like was they do not prorate if you move out after the 8th. Also I had rented this until for someone and I am spoiled by where I have a storage until and there very helpful if you have to pay late. There is no help here at U-Haul! Very by the book! But then again. It's a larger facility. They probably have to be that way.

Robin Kandil  |  Overall Experience 
Rating:
4.0

Maria,was great

WALT FUHRMANN  |  First Impressions 
Rating:
5.0

Great staff. A few commments: It would be nice if anyone storing there could get a remote. When i gave up my RV spot, my remote was disbled and i returned it. Both indoor and outdoor access storage seem to have a lot of insects to deal with. I removed and did not store certain items because of the bugs. The restroom was hit and miss. Thank you for having one, but it was occasionally dirty, missing items, or non-functional. When i altered the staff they remidied it immediately but our experience was such that my spouse would not use it.

DAVIDLAWRENCE GOSINSKI JR  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mary Jose Gonzalez 
Rating:
5.0

Customer did not leave a comment.

RALPH MAYBERRY 
Rating:
4.0

RV storage area is not well lit, and I had my catalytic converter stolen from my motor home. Other than that, facility is good.

Buster Monasmith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Fred Mcafee  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ed Grose  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JEANNE SCHULTZ  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Dwight Brown 
Rating:
5.0

Customer did not leave a comment.

Jenna Vaaler 
Rating:
5.0

Customer did not leave a comment.

Andrew Garcia 
Rating:
5.0

The guy who assisted with the tow dolly was a great help! Above and beyond!

Juan Rodriguez 
Rating:
3.0

I was frustrated as i was told i would get the bigger truck for the same price after they had to have me used a bigger truck but they charged me the larger truck price.

Paul Hay 
Rating:
5.0

Customer did not leave a comment.

maria zeppieri  |  Overall Experience 
Rating:
5.0

Staff was extremely helpful and professional. Couldn't get better service.

Jerry Fine  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SERGIO TOVARMARTINEZ 
Rating:
2.0

We had several problems with the storage that was suppose to be included in our contract. When we visited yesterday to make sure we would get the 2nd month free they were able to confirm that it was due to us but because the storage 1st month was to be up on the 26th they started the 2nd month on the 24th and said our next month rent was due the 24th. They cheated us out of 2 days as well as having to fight for what had been authorized to us.

susan rice  |  Overall Experience 
Rating:
5.0

You need to have bathroom facilities for renters

nacy sparks  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Duff 
Rating:
5.0

Always reliable and friendly service!

Kevin Netherby  |  Overall Experience 
Rating:
4.0

Customer parking is very limited. Only four spaces available, some used by employees.

Michael Pena 
Rating:
5.0

I have always had good experiences renting with U-Haul but yesterday's rental went above and beyond. My son and I had just finished loading up his apartment's contents and as I got on the road to head to the next town over, the check engine light came on. I drove back into the U-Haul site (fortunately it was close by) where the truck was promptly checked out and it was determined that I couldn't safely proceed in that vehicle. Not the best moment, but your two U-Haul reps worked quickly to move everything to a new truck and I was back on the road in record time! Unfortunately, I didn't catch their names but it was Wednesday, July 19th at the Sierra Vista, AZ location on Hwy. 92. I would like to thank both of them for their hard work on my behalf and for making the whole thing as easy as possible! It was a lot of extra work for them and it was hot yesterday so they could have been unpleasant about it but they were both professional, friendly, and positive. I will definitely recommend this location to others and won't hesitate to go there again myself for any future rental needs!

Della Thompson 
Rating:
5.0

The whole experience was great. The helpers on both end were fantastic great job!!!

Wayne Simmons 
Rating:
5.0

You were great

Charles Zanes 
Rating:
4.0

There is some bug infestation with these little black beetles, where a few hitched a ride on my stuff and now a few are in my home. Thank God they are not bed bugs!

Robert Loiseau  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carl Chitwood 
Rating:
5.0

Customer did not leave a comment.

Mike Seitz   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Duff 
Rating:
5.0

They went above and beyond.

Michael Starkey 
Rating:
5.0

Customer did not leave a comment.

Randall Cardwell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John Hempel 
Rating:
5.0

Customer did not leave a comment.

Darrell Noble 
Rating:
5.0

Nothing Dakota was very professional and I recommend a raise for him if that’s possible I will definitely be going back to that site.

Alejandro Villas 
Rating:
5.0

Very friendly, accommodating, and well-priced!

Sterling Nelson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

susan rice  |  First Impressions 
Rating:
2.0

I did not get a storage. I rented a Uhaul truck. I reserved and paid for it online. When I got there they charged me again, and then a few hours after I dropped my truck off I got charged a 3rd time. I had my truck for 2 hrs.

Christin Rocker  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Michael Dominique 
Rating:
5.0

I rented covered RV space. Your staff were prompt, courteous and efficient. Couldn't ask for more!

DENNIS SHIPMAN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Octavia Clements  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

nacy sparks  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Clark Sullins  |  First Impressions 
Rating:
5.0

The staff was very professional and competent.

Kevin Netherby  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Nazar Nazarian  |  Overall Experience 
Rating:
5.0

Job well done

Daniel Helmrich  |  First Impressions 
Rating:
4.0

Clean easy to get to Fair price Just on the other side of town

Deanna Nord  |  First Impressions 
Rating:
5.0

The employees are great! So helpful and friendly. Very professional. I would highly recommend this storage facility!

Pauline Hintermeister  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gregory Crotto  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gregory Pfaff  |  Overall Experience 
Rating:
5.0

The gentleman that handled my agreement and payment was very friendly and helpful.Fast and had me in and out completely satisfied. Thank you 5*****

Tracy Gamez  |  First Impressions 
Rating:
5.0

Great service!!

Cory Helmrich  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Arthur Thomasson III  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dena Hollin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jose Mercado  |  Overall Experience 
Rating:
5.0

Josh was very kind. He even offered a tissue for my dogs runny nose! So sweet!☺️ Thank you Josh!

CORWIN ASAY  |  First Impressions 
Rating:
5.0

Very Curtious, Helped me out when I needed the help!🤗✌

Carla Harsh  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Matthew Cruz  |  First Impressions 
Rating:
4.0

We had our catalytic converter stolen while we were there, so security is somewhat lacking.

David Allen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LESTER POTTER  |  Overall Experience 
Rating:
5.0

It was all good. Probably the best U-haul I've ever used from every view point. I'm over 60, so I've used a few.

Steve Miller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Randall Cardwell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JEANNE SCHULTZ  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Donald Thames  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

EVERETT McCREIGHT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DEWON JEFFERSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TERESA COOPER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Johnette Shelley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joann Deakin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Candice Stedman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Toni Allen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

thomas payne  |  First Impressions 
Rating:
5.0

Josh and the whole staff were always very friendly and willing to help us in any way they could! Great group of workers!

Cynthia Schulz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tisha Lee Gilmore  |  Overall Experience 
Rating:
5.0

We rented a trailer in Alabama and were on the road when I reserved a storage unit online. We were able to pull into this Sierra Vista facility, sign the contract and go to our storage unit only to realize we needed a larger unit. I called the office and they changed my contract to a larger unit in just a few minutes. We were then able to offload into tje unit, turn in the trailer and be on our way. Big thumbs up.

Shannon Wise  |  First Impressions 
Rating:
5.0

Josh and his team are all very professional! I appreciate this team!

LISA ASKEW  |  Overall Experience 
Rating:
5.0

Joshua and his staff were always pleasant and very helpful, both on the phone and in person. We don't usually suggest, but if asked we will certainly let people know about your facility. Thank you so very much!

Rona Wendeborn  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Barbara Oliver  |  Overall Experience 
Rating:
5.0

Everything one was pleasant My latch on my unit sticks hopefully it will loosen up

Victoria Bishop  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sue Shaw  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

michael butler  |  First Impressions 
Rating:
5.0

Now please stop emailing me

logan kendrick  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

THOMAS PELTIER  |  First Impressions 
Rating:
4.0

I had my storage unit before U-Haul took over. I saw a lot of changes when U-Haul did take over, some for the better and some more irritating. Yes, the place is clean, and no the roof doesn't leak like other storage units I'd rented before. Overall, I was satisfied. However, the reason I left U-Haul is that their storage units are very expensive in my opinion, and when the insulation in the roof started to fall, no one called me to set up a time to fix it.

TAMARA BALSER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elodia Barron  |  First Impressions 
Rating:
5.0

Staff was very helpful with getting unit transferred, and setting up a new code. Staff made sure my belongings were going to be safe and handled my situation very carefully and respected my wishes.

Amanda wintz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bryant Keefe  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wendy Jacob   |  First Impressions 
Rating:
5.0

I had to call uhaul for a last minute storage (day of) as I was completing an out of state move. This site supported me easily since day one. Checking out was even easier. Loved every moment of the interaction

Kindred Barlolong  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alexis Valencia  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rosa Delia Varela  |  Overall Experience 
Rating:
5.0

Thanx for being there !

Allan Foubister  |  First Impressions 
Rating:
1.0

Account was enrolled in auto pay without consent the rates were raised drastically without notification prior to increasing

Jessica Diaz  |  Overall Experience 
Rating:
5.0

Joshua's team is friendly and very professional. They worked with us getting storage rooms when it was get what you could. They were always there to help. Yes the price went up but we were notified in a timely matter. ALL storage companies went up so this was not a surprise. Thank you for helping us make our long time of moving easy.

Melissa Dougherty  |  Overall Experience 
Rating:
1.0

The price continued to increase every few months. When questioned, the UHaul employee kept telling me it was due to high demand. Well, I can count empty units of the same size in the UHaul facilities in town. I can also find plenty of available units of size in privately owned businesses and for a lower fee. So, I opted to support small business and not feed corporate greed.

John Zehmisch  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Leticia Saldivar  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

TOM KELLER  |  Overall Experience 
Rating:
5.0

Manager Josh was very nice and helpful over the phone and made me a reservation until noon on a unit. Adam was very nice and very helpful too during the paperwork and gave us a map of the units ! Unit was ver clean and ready to put my things in. Great Service!

Ramona Boyd   |  First Impressions 
Rating:
4.0

I cannot pay my movers due to broken payment codes. I blame uhaul for this horrible situation.

Mathew Faber  |  First Impressions 
Rating:
3.0

My only complaint is that I was told by U-Haul when making my reservation that I would get one month free. When we get there and ask about this during check out we were told that the location does not do the one month free and that it was only at select locations. That was not what I was told when I booked the reservation. I feel like I got cheated out of 1 month free. In addition to this, the guy helping us had issues charging the card on file so we ended up having to use a different form of payment (which was not planned for) to pay for the first month, which once again should have been free in the first place. My experiences with U-Haul have otherwise been great, so that’s why I rated three stars instead of one.

Simone Charles  |  First Impressions 
Rating:
5.0

Nothing at this time.

DANIEL IBARRA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Christine S George  |  Overall Experience 
Rating:
5.0

Thank you for the excellent customer service.!

Christine S George  |  First Impressions 
Rating:
5.0

Thank you for the excellent service!

Hector Ponce DeLeon  |  Overall Experience 
Rating:
5.0

good staff, good hours in office. No complaints!!!

Toby Cotner  |  Overall Experience 
Rating:
5.0

My move in was fast, professional and courteous!

Christopher Smith  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

lewis Barker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jack Shaddy  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ariana herrman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tina Ayres  |  First Impressions 
Rating:
5.0

Office team very friendly and helpful; consummate professionals dedicated to their jobs and customer support. Recommend some kind of heavy-duty weather stripping on bottom of storage unit door - a lot of dirt and bugs blown in by wind and weather. Great place, and I’d definitely rent there again if I come back to SV.

Paul Brooks  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shannon Holloway  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Peggy Dean  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ERNESTO DE LA CRUZ  |  Overall Experience 
Rating:
3.0

When we first rented a climate controlled unit, we never visited it when it was hot. Last summer we were shocked that it was 85…this was too hot for our antiques. We believe the policy was changed.

Jan Ruth Mills  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dennis Harrell  |  First Impressions 
Rating:
5.0

Thanks

Bradley Nicholson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MICHAEL LARMORE  |  Overall Experience 
Rating:
1.0

The reason for a poor rating, has to do with the fact. That I was told I would get use of a storage unit for up to thirty days at NO Charge! Other wise I would have made different arrangements. To me, It’s a bait and switch. False advertisement. Not morally right.

Fletcher Daniels  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Susan Lopez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Raymond chalou  |  Overall Experience 
Rating:
5.0

Thanx again, and happy holidays !

Allan Foubister  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JENNIFER STARKEY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Travis McDonald  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dianna Smith  |  Overall Experience 
Rating:
5.0

Friendly and knowledgeable employees. Enjoyed being a customer

delila sobarzo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

linda grale  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Victoria Benjamin   |  First Impressions 
Rating:
1.0

Raising the price 20+tax is outrageous !!! Let's see 109.95 + tax of 8.06%,$8.86 =$118.81 when it was $89.95 that's $28.86 a month or 900 units x 28.86 is $25,974.00 a month or $311,688.00 year ! Ridiculous !!!

James Cohen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sue Morrison  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

RONALD LEON LINGLE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Matthew Hill  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BEN PERNOL  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

NANCY KUHRT  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

michelle graf  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sue Morrison  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Terry Reeves  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Powell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PAUL PETER PIPIK  |  Overall Experience 
Rating:
5.0

Everything was top notch with a friendly helpful staff.

CHRISTOPHER JACOBSEN  |  Overall Experience 
Rating:
1.0

e called in

TINA COLLEY  |  First Impressions 
Rating:
5.0

Fast process and was able to rent a storage unit in a very timely manner.

Ryan Higginbotham  |  First Impressions 
Rating:
5.0

Staff was amazing. Super professional and friendly. I won’t consider going anywhere else for future needs. Made me a customer for life.

Sean Sullivan  |  First Impressions 
Rating:
4.0

It can use more light and cameras. Very clean but need maintenance in some area.

Edy Alcantara Jr  |  Overall Experience 
Rating:
4.0

I only say "above average, because, as a long-term renter, I saw increases to my monthly rate, even though I paid regularly, and had no breaks in my time there. It would have been nice to have a stable rate.

Joseph McDermott  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jannece lawson  |  Overall Experience 
Rating:
5.0

Joshua runs a great facility!

Rick Fraker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY LEWIS  |  First Impressions 
Rating:
5.0

Thank you so much

CONNIE SUE MCGREGORY  |  Overall Experience 
Rating:
4.0

I moved here from Phoenix and rented my storage unit before I had rented a house. I kept my storage unit for a year until I bought a home. So having it was very valuable to me. I had access to my storage unit from 6 a.m. to 10 p.m. 7 days a week. The staff was friendly and helpful. Several different ways to pay the rent in person, online and over the phone. They offer veterans a 10% discount. Thanks Uhaul!

Scott Reynolds  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eric Hall  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MAGDA OR ROBERT VALDEZ  |  Overall Experience 
Rating:
5.0

Isaac and team are professional, efficient and very helpful! I also appreciate the convenient easy-to-use website and app.

Gail Costner  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Oscar Bentley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William Purciello  |  Overall Experience 
Rating:
5.0

Always awesome at uhaul!!

Brenda Luna  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHERYL WOOMER  |  First Impressions 
Rating:
5.0

Wonderful assistance from Isaac and Joshua!

Ellen fox  |  First Impressions 
Rating:
5.0

Tony is a awesome employee. He was very helpful

CONNIE SUE MCGREGORY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Raheem Lee  |  Overall Experience 
Rating:
5.0

The manager Josh was very knowledgeable and helpful

Shirley Pursley  |  Overall Experience 
Rating:
5.0

Staff was friendly and knowledgeable, the site feels very secure, and we had no issues with access or storage.

Linn Elliott  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

donna savel  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WILLIAM HELWIG  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CARA FORAND  |  Overall Experience 
Rating:
4.0

Would be helpful if garbage bins weren't locked.

Sandra Raebig  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elaine EMEIGH  |  Overall Experience 
Rating:
5.0

your recent $20.00 price hike for my uncovered RV space is GREED personified. I will look for more economical storage. Josh is doing great. He's a good Manager.

WILLIAM OLOFSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lisa Brennan  |  First Impressions 
Rating:
5.0

Great employees

stan beaty  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gloria Thacker  |  Overall Experience 
Rating:
5.0

Great staff!

Robert Montgomery  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jon Jones  |  Overall Experience 
Rating:
3.0

There was water damage to a dresser and one box after three months of storage.

melissa bawkin  |  Overall Experience 
Rating:
4.0

We started off a little bumpy. The guys in office were great. I had no issues with them. I put the payments of my unit on auto pay after first month. I don’t know what happened but I got notified that my payment was past due. So I had to pay that plus a late fee. This happened quite a few times. I don’t know if I ever got reimbursed for late charges. Everytime I spoke to someone about it I got a different answer. Yes you’ll get a refund or no you won’t. Ones it was well put the refund on next billing. So it is what it is. Thanks and have a great day. Brenda Gaskill

brenda gaskill  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DON TILLMAN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rosa Delia Varela  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Connie Dooley  |  Overall Experience 
Rating:
4.0

Answered all questions. Paper work done immediately. Pleasant, friendly and helpful Clean unit and made it ready same day. Outside units and roadway very clean. Fenced in area, with 1 of 3 gates with safety code to enter in. The cost for 2022 for a 10×10 is $99 My first time using the storage unit 2022 The units would be better if bricked.

Susan Lopez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shirley Pursley  |  First Impressions 
Rating:
5.0

Wish it was a little cheaper but still a fairly good price.

Colin Kerr  |  Overall Experience 
Rating:
4.0

Need to put lighting in the covered rv storage area to help deter mice and rodents as the rv storage is next to a wash with a lot of under brush. Also plug ins for the RV's to maintain their batteries. The parking is on black top witch is great, it also looks like the area is maintained very well. Great group of people running the facility and are willing to help you anytime.

lonnie dobbs  |  First Impressions 
Rating:
5.0

Josh and Isaac were both incredibly helpful and polite. They made it very convenient and pleasant for the customer.

April Powers  |  First Impressions 
Rating:
5.0

This is Angela's mother Barbara Basel. I was very impressed with the people I had to deal with. Everyone helped me to close what I could. It was great help with my problems because of my daughters death.

Angela Hesson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kimberly Ashbrook  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LYDIA GARCIA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RONALD MCELRAFT  |  Overall Experience 
Rating:
5.0

Practically perfect in every way. Excellent, professional staff

JOHN GUESS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Beverly Wood  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sherri Wooldridge   |  First Impressions 
Rating:
3.0

Lots of dead bugs in unit. Rodent got into tub & did some damage. I understand some of this can not be avoided. Gate always worked & staff very friendly. Cost reasonable. I would utilize the facility again.

Mike Lautemann  |  Overall Experience 
Rating:
5.0

Josh was awesome!!! `5 Stars *****

Jeffery Hawke  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

James Askew  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christianna Hamill  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Josue Mercado  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Brian Sanders  |  Overall Experience 
Rating:
5.0

All the employees that we had contact with were so helpful and courteous.

charline oden  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John Trombley  |  Overall Experience 
Rating:
5.0

Josh was most helpful.

Rick Standard  |  First Impressions 
Rating:
5.0

They were able to meet my needs of covered RV storage with competitive prices

stan beaty  |  First Impressions 
Rating:
4.0

This facility bent over backwards to find and secure storage for our 20 foot U-haul truck when another Uhaul place gave away our storage last minute just as the truck arrived. Once they realize that a staff member was late on the move-in day and we went through a lot with the other facility - they gave us the last storage spot (a second one) free also for the introductory month. all the above was true too plus checkout was easy and fast - we just had some dead Arizona bugs to pick up on our way out (moved my Mom into her apartment that wasn't ready in time upon arrival here with all her stuff. :) Thanks again for getting us through a messy move. (we even had a Uhaul tire pop hours after leaving Olympia WA to get to this facility, so a rough go, but made it. :)

Marie Holloway  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAVID SIMPSON   |  First Impressions 
Rating:
5.0

Adam was a great help to start my account. Joshua was easy to work with...he showed me storage choices and access points using a golf cart. This is a real convenience. Together I am very happy with the customer support.

Fred Mcafee  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JOHN ERP  |  First Impressions 
Rating:
5.0

Although my free lock was not in the unit upon arrival, I called the office it was brought to me right away. This storage facility is clean, caring and has very curious employees. I will always come to this uhaul 1st.

Michele Steward  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

VIKTORIA SINGLETON  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Tracy Gutierriz  |  First Impressions 
Rating:
5.0

Josh was super helpful & nice, a real lifesaver!

SEAN OKEEFFE  |  Overall Experience 
Rating:
5.0

Best Uhaul place.

Kelley Jones  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RAY ZINICOLA  |  Overall Experience 
Rating:
5.0

I just 1st want to Thank the Manager Chris Miller, it started with my 1st one then I ended with 4. The best mgr and staff. Total professionalism from him and his staff. I just Thank Chris for helping me protect my mom's personal item ssd's after she passed. Thank you Issac & Josh the team that I worked with the most over the past 2yrs, Chris since I believe 2017! Thank you, Thank You, Thank you from the bottom of my heart!

ALVIRA GATES-WILLIAMS  |  Overall Experience 
Rating:
5.0

Very helpful & courteous

Martha Stoner  |  Overall Experience 
Rating:
5.0

Josh was EXTREMELY helpful, a real lifesaver.

SEAN OKEEFFE  |  First Impressions 
Rating:
4.0

Joshua was super nice and tried to make up for another Uhaul place cancelling our reservation and ruining a close easy and enough storage by getting us the last 2 of his units. a stafu had me waiting a while outside for 30 minutes, but to make up for it I got all my old discounts and got in right away-they even held my ID card that got lost and a customer brought it in- I got a nice call and arrangements at my convenience. I made comfortable and they made sure I had the correct locks and how to get in and out.

Marie Holloway  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Daniel Berkey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Holly Horn  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Katrina Weddell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jessica Marshall  |  Overall Experience 
Rating:
5.0

The CSR was very friendly and helpful. I got exactly what I needed. Thank you.

Benjamin Tarver  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Raymond Levesque  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gail Knodle  |  First Impressions 
Rating:
5.0

Great service.

Anthony Abeyta  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stephanie Leon  |  First Impressions 
Rating:
5.0

Chris is the BEST! Knowledgeable, and very friendly. I’ve been there about 4 years now great service.

TAUGAIFALAAKA TERRY ELISAIA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Benjamin Deal  |  Overall Experience 
Rating:
5.0

Chris Miller and Staff are excellent. They always make things EASY because they are efficient and hard-working. Always friendly, always HELPFUL. signed Bill Olofson Sierra Vista, AZ

WILLIAM OLOFSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Katrina Weddell  |  First Impressions 
Rating:
5.0

I have been with these people for a few years and the have been very helpful through every change I have had to make and especially this last one. I will miss the security of knowing they are there for me.

Gay Veit  |  Overall Experience 
Rating:
5.0

The young man on staff was knowledgeable, accommodating and very pleasant in providing information necessary to make a decision.

ANTHONY PIKE  |  First Impressions 
Rating:
5.0

I think there should be a 24 hour on call person. The after hours phone people are rude! I was on hold for 1hour and 8 minutes and the associate got on the phone and transferred me to a uhaul store that was closed so it was like I was hung up on.

CHANNA WILLIAMSON  |  First Impressions 
Rating:
5.0

Isaac was great

Caitlin Walter  |  First Impressions 
Rating:
5.0

Best U-Haul experience in Arizona! Chris and his team are #1 in customer service - positive, can-do people. Give this place your business, you won’t be sorry!

John Hightower  |  Overall Experience 
Rating:
5.0

They were very friendly and helpful.

Betty Lopez  |  First Impressions 
Rating:
5.0

Isaac was very helpful. I bought packing supplies when I got my storage unit and he helped me bring them to my car. He was very polite and friendly. Great customer service.

Jo Enamorado  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mercedes Faut  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

michael ebbeler  |  Overall Experience 
Rating:
5.0

Isaac was very helpful and friendly and eff. Thanks.

David Levin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Theodore A Rayfield Jr  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Raymond Levesque  |  Overall Experience 
Rating:
5.0

The covered RV storage was clean, easy in and out and secure.

Ken Kaufman  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Suzanne Roberts  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Woodson Tucker  |  Overall Experience 
Rating:
5.0

I dealt with Chris, very courteous and professional!

Arnold Nunez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RAUL VAZQUEZ URIAS  |  Overall Experience 
Rating:
5.0

The best experience with this facility is that the staff makes this U Haul storage SHINE👍 I want to thank them for being Great Team Players Craig

CRAIG GRESHAM  |  Overall Experience 
Rating:
5.0

Very helpful staff and clean units

WILLIAM HOWARD  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Greg Newell  |  Overall Experience 
Rating:
3.0

When I rented the 6X12 trailer, it came with one month free rental storage. Micheal from Uhaul customer service reserved a 10X15 unit for me. He also said I could drop my rental trailer at this facility. Neither was true. There was not a 10X15 unit available, causing me to rent a 10X20 unit. More money. Also, i had to go to the Frye Rd facility to drop the trailer. Imagine my displeasure. Chris, the Hwy 92 manager. Was as professional and helpful as possible, but I was unhappy with the untruths told to me by customer service. Unit I reserved was unavailable, cost went up for unit. Cannot drop trailer at the facility, take it to another facility. More time and inconvenient. Micheal from Uhaul customer service could use more training, to help him be successful in his job. A happy customer, is a repeat customer.

wes lee  |  First Impressions 
Rating:
5.0

The gentleman that helped me was awesome and helped every way he could and I needed

Quirina VanDerVeen  |  First Impressions 
Rating:
5.0

I have always appreciated the friendly, helpful and professional service from the manager and staff. Thanks.

Michael Hanson  |  Overall Experience 
Rating:
5.0

We've been tenants here twice and that's because they have excellent customer service and the best price for what you get. Staff was the best and super helpful and caring.

Rani Katzell  |  Overall Experience 
Rating:
5.0

Manager and staff are very helpful

Patsy BAYLOR  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

EDDIE DOCKINS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Johnathan Alexander  |  Overall Experience 
Rating:
5.0

Eisac is the best!!!!!!!

michael ebbeler  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Woodson Tucker  |  First Impressions 
Rating:
4.0

I need to get a bigger unit and have to wait for one to open up. So I am still in the process of moving in.

Barbara Oliver  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Deborah Strnad  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cliff Fenno  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Vivian Towne  |  First Impressions 
Rating:
5.0

Great service

Gil Garcia  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RONALD COPELAND  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James schroeder  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

George McCaleb  |  First Impressions 
Rating:
5.0

The General manager Chris went out of his way to not only fix my hitch up to be right for hauling the trailer I was renting but also allowed me to borrow an adapter for the brakes! Then they opened my unit for my and had it all ready to go. Super easy self check in after hours and was an overall extremely welcoming experience!

Diane Peroutka  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kenton Schroter  |  Overall Experience 
Rating:
5.0

They were kind and helpful. Christopher was very clear about what size unit would address my needs and made sure the unit would be clean and fresh for my arrival.

Gay Veit  |  First Impressions 
Rating:
5.0

Everyone was very kind we appreciate everything. We were only stationed here for six months and just are moving.

CHRISTOPHER FRANCO  |  Overall Experience 
Rating:
5.0

What can you say, all was good.

kenneth Anton  |  Overall Experience 
Rating:
5.0

Love this place. I just priced didn’t go up

Kim Barwick  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Scott Reynolds  |  First Impressions 
Rating:
5.0

All good, no complaints. Having storage unit with monthly autopay made life easier while living in a trailer park for one year.

Martha Cook  |  Overall Experience 
Rating:
5.0

Very pleasant experience!

David Walker  |  First Impressions 
Rating:
5.0

Isaac wa great, he walked pretty far to show us our site.

Paul Hanson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ERIC TRACE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jazmyne Hughes  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Mary Nascimento  |  Overall Experience 
Rating:
5.0

Southeast Seirra Vista has been super to work with.

richard laycock  |  First Impressions 
Rating:
5.0

Christopher was amazing and helped me find exactly what I needed. He was friendly and when I thought all my stuff wouldn’t fit into one unit, he found me another one, if needed.

April Hoobler  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tyeez Gailliard  |  Overall Experience 
Rating:
5.0

Thanks for being there when I needed you

THOMAS DOUGHTY  |  Overall Experience 
Rating:
5.0

I have never used a storage facility and was concerned about doing so. The staff were help without being pushy. I felt very comfortable talking to them. The unit was clean and ready for me to move my things in.

Barbara Duncan  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY POMEROY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LYDIA GARCIA  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

HERBERT SANTA MARIA  |  First Impressions 
Rating:
5.0

This is the best facility I’ve ever been to...... the staff is amazing!

JOE SYPIEN  |  Overall Experience 
Rating:
5.0

very helpful.

Greg Newell  |  First Impressions 
Rating:
5.0

Issac Hernandez was very helpful when I called and asked how much the storage units were, he also explained if I rented a truck, my first month on the storage unit would be free.

Connie Ponzio  |  First Impressions 
Rating:
5.0

The manager and staff were super helpful and understanding of me moving out of the unit! Will always recommend and use this location if needed in the future!

Rebecca Cougot  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Victoria Castano  |  Overall Experience 
Rating:
5.0

Excellant service. I've used this storage facility for the past 20 years and have never been disappointed.

WILLIAM GEORGE JR.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sabrina Walls  |  First Impressions 
Rating:
5.0

Thanks for a good experience checking in and for the help

CRAIG GRESHAM  |  First Impressions 
Rating:
4.0

There seemed to be a miscommunication about the unit internally, however Joshua at the main office was quick to assist and made the process extremely smooth.

Michael Shamas  |  Online Move In 
Rating:
5.0

Christopher, the manager, did a superb job and I highly appreciate his service over the years.

THEODORE MOURAS  |  Overall Experience 
Rating:
5.0

I found the staff to be friendly and helpful. The units are clean and easily accessible.

pamela graham  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

EMMETT CALLAHAN  |  Overall Experience 
Rating:
2.0

U suck

Clint wells  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vickie Alley  |  Overall Experience 
Rating:
4.0

The manager Chris Miller has always been extremely kind to me. In a time where there was difficulty with COVID no work, he was understanding and allowed me to pay late and not lose my mom's items. Thank You Chris for being much more than a manager someone who truly cares about the customer.

ALVIRA GATES-WILLIAMS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brianna Copeland  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Greg Barfield  |  First Impressions 
Rating:
5.0

The guys in the office were great! Professional and helpful, I would recommend their services.

RAY MIRANDA  |  Overall Experience 
Rating:
5.0

Staff was friendly, patient and professional. Outstanding! Driveways and storages couldn’t have been cleaner. UHaul has always pleased us. I don’t know where you could find a better Organization. Thanks once again.

Larry Heiserman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Soraya Pereyda  |  First Impressions 
Rating:
5.0

Staff was great!!

ROSEMARY WHEAT  |  Overall Experience 
Rating:
4.0

I got behind on my rent due to loss of work due to this Covid thing and they have been very helpful

Ronald Hill  |  First Impressions 
Rating:
5.0

Friendly staff, knowledgeable and helpful.

Adelita Ledoux  |  Overall Experience 
Rating:
5.0

They were always nice and helpful.

James Coleman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tara Miller  |  Overall Experience 
Rating:
5.0

Excellent service

Charlie Arzate  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jorge Molina  |  Overall Experience 
Rating:
5.0

Chris is awesome

LANCE HOPKINS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elaine Emeigh  |  Overall Experience 
Rating:
5.0

I’d pick this location over the others in town bc the staff is friendly and hard working.

melanie sanitoa  |  Overall Experience 
Rating:
5.0

My experience with this U-Haul facility was great everything went as planned staff was friendly and helpful

Michael Jankins  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

juanita owens  |  Overall Experience 
Rating:
5.0

Convenient access in a secure environment. Helpful and friendly manager.

Martha Graham  |  Overall Experience 
Rating:
5.0

This facility and everyone there is top notch!

WENDY ARNOLD  |  Overall Experience 
Rating:
5.0

Staff was super friendly and very helpful I was running late arriving at the storage so I called and made arrangements to be there after hours and the stuff was super helpful and was able to accommodate my request

Michael Jankins  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Erin fulton  |  First Impressions 
Rating:
5.0

Chris Miller and staff are always on the job -- giving wonderful service. They always make it easy. I will return. There are other storage facilities closer to my home but will return to U-Haul every time.

WILLIAM OLOFSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sherri Fasick  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Ellison  |  Overall Experience 
Rating:
4.0

Always helpful, greeted me personally every time I visited the office. Great experience!

JAMES RUBY  |  Overall Experience 
Rating:
5.0

Excellent, personable customer service.

Diana Lee Voishan  |  Overall Experience 
Rating:
5.0

Chris assisted me on the phone to reserve a new unit. When I was able to get to the facility later that day, Josh showed me the new unit and completed the rental process. These guys make it so easy to rent. Excellent job as always!

NANCY GIBBS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

THEODORE MOURAS  |  First Impressions 
Rating:
5.0

Setting up and closing out the storage was a breeze. All of the front desk staff was helpful anytime I needed them.

katherine kelley  |  Overall Experience 
Rating:
5.0

The onsite crew were wonderful, as stated in the reviews. The online process was horrible. - had to run through the form completion step a number of times - ambiguous/unclear in showing _available_ units. This contributed to running through the form completion step numerous times.

Michael Behnke  |  Online Move In 
Rating:
4.0

The rates were very attractive relative to other storage facilities in the area, for the same size spaces.

Shelley LEON  |  First Impressions 
Rating:
4.0

Josh was polite,friendly and helpful.

Jenny Genrich  |  Online Move In 
Rating:
5.0

Very convenient, did all on line. Opened locker and as promised there sat a brand new lock. Did my thing, locked up and left.

Bill Durham  |  Online Move In 
Rating:
5.0

Joshua's help finding me a excellent unit that I could afford. Very kind person. I was in a bad position of moving and he helped me find a truck and storage I could afford. Christopher is a wonderful manager and helps a person feel comfortable. Thank you staff at Sierra vista az crew.

MICHAEL HUFF  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Susan Martinez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kent Schallenberger  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elda Chapman  |  Overall Experience 
Rating:
5.0

The staff here are kind patient & friendly the Customer Service at this U-Haul Storage is excellent

TERESA COOPER  |  First Impressions 
Rating:
3.0

It is my understanding that there were two motor homes inappropriately parked in the entrance preventing the moving van from getting to the storage unit. The best it could maneuver was 5 units away. Pretty inconsiderate on the part of the Storage manager to let that happen.

Thomas Shank  |  Online Move In 
Rating:
5.0

Overall excellent. Only problem was nails and screws all over the lot (from construction of covered motorhome storage?). Had two flat tires going in and out. Told them they needed to run a big magnet over it. Very nice employees.

Ronald Clementz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TERESA LONGMORE  |  Overall Experience 
Rating:
5.0

Great customer service, the entire staff is very accommodating, always aim to please, they go the extra mile and it's a nice storage facility!

linda grale  |  First Impressions 
Rating:
5.0

The guy who helped me was amazing! Super friendly and helpful with helping me choose the right size storage unit. Great customer service! Would highly recommend.

Sherri Fasick  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DON SHUMAR  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mary Ritenour  |  Overall Experience 
Rating:
5.0

Very nice managers.

JENNIFER MCGROFF  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Raymond Hollibaugh  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rebecca Cougot  |  First Impressions 
Rating:
5.0

Very honest and understanding

Angel Murrietta  |  Overall Experience 
Rating:
4.0

Very convenient.

Paul Jacobs  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jon Jones  |  First Impressions 
Rating:
5.0

Nice, clean, and large covered RV storage.

Ken Kaufman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Keith king  |  Overall Experience 
Rating:
5.0

There were a LOT of bugs that ended up in my unit. Spiders, beetles, grasshoppers, and cockroaches. My only suggestion would be to spray more often. Other than that, everything was great!

Valade Witzens  |  Overall Experience 
Rating:
5.0

Knowledgeable and friendly staff

Arturo Canales  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Omar Hurtado  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

dacharvrick collins  |  Overall Experience 
Rating:
5.0

Used this company thru out the years. The one on hwy 92 is awsome!. The people are genuinely friendly, and honest. Advised me on what I may need accordingly, and what was really not necessary. Helped me keep my expenses down. Will always be my "go to" guys!

Tomi Bradley  |  First Impressions 
Rating:
5.0

Our unit was clean and dry. We stored furnishings there for about 10 months while building a house and were very, very pleased. The team in the office was always helpful and efficient. Great location!

LInda Sue Baird  |  Overall Experience 
Rating:
5.0

I reserved a space via telephone from Idaho. Chris Miller took my call. As always, Chris got our business done swiftly - without any problem. If everyone were as efficient as Chris, the world would be a much better place. U-Haul is lucky to have him! signed Bill Olofson Sierra Vista AZ

WILLIAM OLOFSON  |  First Impressions 
Rating:
5.0

Online payment doesn't indicate the payment amount due until the day it's due. Then there is little grace period if you can't pay exactly on the due date if you are paying online. Late payment charges are applied after only a few days. It would be helpful if offering an online payment option to load the amount due at the same time the payment due reminder email is sent so there is an early payment option. The online convenience option is minimized as a useful tool.

KAREN DALE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Belinda Turner  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rodney Arce  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carol Stocku  |  First Impressions 
Rating:
5.0

I may have left for the summer ... but I'll be back. And one big reason I'll be back is Manager Chris Miller and his courteous, competent, always- helpful staff. Chris has a "can-do" positive attitude that I like very much. signed Bill Olofson Sierra Vista, AZ

WILLIAM OLOFSON  |  Overall Experience 
Rating:
5.0

The facility is secured. The units are clean and well maintained. The staff are courteous professional and always helpful.

Rachel gonzales  |  First Impressions 
Rating:
5.0

The staff was always helpful, if I had any questions! I wasn't living there in Sierra Vista and needed a storage space after my sister inlaw passed away . Never had a problem.

Michael Ramos  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gary Tallman  |  First Impressions 
Rating:
4.0

I would have rated excellent but did not received pro rated refund. I came in June 25 handed in my gate card. My payment date is due the 7th day of each month. I asked if I could get pro rated refund. I was told I could not despite moving out 12 days before the payment due date. I did receive a refund for having paid for the month of July.

Rachel gonzales  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MELISSA HAUBRICH  |  Overall Experience 
Rating:
1.0

Dead bugs all over the floor in the unit on our boxes. A real mess. Evidently attracted to the lights? But dead insects all over your stuff is not great. And we are talking about hundreds of them not just a couple.

David Weston  |  Overall Experience 
Rating:
5.0

Very well managed, professional and friendly. Highly recommended

Jacquleline or Bill Dructor  |  Overall Experience 
Rating:
4.0

Mike was a big help for me

Eric Bronger  |  First Impressions 
Rating:
5.0

Very good facility for the location.

christine amsrud  |  Overall Experience 
Rating:
5.0

Staff very helpful to us in a difficult time. Paying monthly fee so easy online.

Rebecca Adwell  |  Overall Experience 
Rating:
5.0

Great way of doing the process. Will definitely do it this way moving forward

Paul Hay  |  Online Move In 
Rating:
5.0

Great facility.

Scott Risser  |  Overall Experience 
Rating:
5.0

Nice people. Easy to work with.

Darrell Piper  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Suzanne Roberts  |  First Impressions 
Rating:
5.0

Very helpful with a last minute change.

Paula Parliament  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alana Mills  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Scott Risser  |  First Impressions 
Rating:
5.0

Staff were very friendly and helpful

Mark Goodman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jason Snyder  |  Overall Experience 
Rating:
5.0

I appreciate Chris' very personal attention to our needs.

Elaine Emeigh  |  First Impressions 
Rating:
5.0

I rally like the service. They gave me a month free. That was really surprising for me and shock to hear that. I was so happy. I got 1 month free in noncontract storage . I never get free things I believe in handwork. But my overall experience with U-Haul was excellent. Thank you very much!

Dipa Agarwal  |  First Impressions 
Rating:
5.0

Very helpful and fast!

Justin Myszka  |  First Impressions 
Rating:
5.0

From my initial phone call with Chris, to the delivery yesterday with Josh, all arrangements were handled flawlessly! Great customer service!

Kent Schallenberger  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stephanie Cantu  |  Overall Experience 
Rating:
5.0

Everyone was so helpful and we even got 1 month free storage which was a blessing

Wayne Lynch  |  First Impressions 
Rating:
5.0

We rented a truck two weeks in a row and these guys were fantastic. Super friendly and helpful. Great place and great staff!

JENNIFER MARTIN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kenneth Woods  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sonia Martinez  |  Overall Experience 
Rating:
5.0

Very easy to reserve and then move in!

Victoria Olson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SEAN KELLY  |  Overall Experience 
Rating:
5.0

This was a very quick, efficient move-in. The ability to accomplish all move-in steps on line was really wonderful! Thank you

Laura Alcala  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Marian Horgan  |  Overall Experience 
Rating:
5.0

Everything was great and I appreciate the military discount.

Aladin Sidahmed  |  Overall Experience 
Rating:
5.0

Nice place

SEAN KELLY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Caroline Dixon  |  First Impressions 
Rating:
5.0

Our storage unit was clean & dry throughout the length of our rental. The same can be said for the whole facility.

Ronald Hamous  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WENDY ARNOLD  |  Overall Experience 
Rating:
5.0

All staff most helpful on several occasions during 4-month rental of storage unit.

Jim Wilson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Roseanne mattingly  |  Overall Experience 
Rating:
5.0

Excellent attention, thank you for your help.

Eduardo Moreno  |  First Impressions 
Rating:
5.0

Nice company and very accommodating to our needs!

Wafaa Smith  |  First Impressions 
Rating:
5.0

Very convenient and usable. I had free access to my locker and had no problems. Only reason giving up is because close to moving so all stuff must be in one location for moving truck to collect.

Diana Ormond  |  Overall Experience 
Rating:
5.0

We were grateful to have such a great RV storage location so close to our home. Thank you for all your help.

NELS BLOMSTRAND  |  Overall Experience 
Rating:
5.0

My request for a storage rental was very sudden and last-minute, but the staff was super accomodating. They were great!!!

Blanca Williams  |  Overall Experience 
Rating:
5.0

I don’t remember the name of the manager, but he was super professional and friendly.

galin knight  |  Overall Experience 
Rating:
5.0

Wonderful service. Chris was as sharp as they get. Time for a raise. No, he didn't ask me to say that.

BRUCE URQUHART  |  First Impressions 
Rating:
3.0

My experience was great except for availability by phone. The 2 times I needed to talk to someone I could not reach anyone local. I decided to move out for that reason plus the 8% increase.

Steven Truso  |  Overall Experience 
Rating:
5.0

AWESOME

Rodney Ross  |  First Impressions 
Rating:
5.0

Great staff and facility.

Stephen Gallagher  |  First Impressions 
Rating:
5.0

Everyone I worked with was kind and caring truck was a new one that ran awesomely. Uhaul always makes my moves easy

Peggy Rayburn  |  Overall Experience 
Rating:
5.0

no comments

Debbie Gant  |  Overall Experience 
Rating:
5.0

Fantastic. Everyone at this store I talked with and worked with were excellent in business and customer service. they took care of everything with excellence. Thank You U-Haul of Sierra Vista Southwes

Donald Hoffman  |  First Impressions 
Rating:
5.0

Staff quite helpful, flexible, and competent. Paperwork went smoothly. Gate card is a big improvement over punching in a gate code.

Jim Wilson  |  First Impressions 
Rating:
5.0

Chris Miller and his crew there do a fantastic job! I have rented from that location more than once and they always go the extra mile to make sure I am happy and taken care of!

CINDY AHRENS  |  Overall Experience 
Rating:
5.0

Good units, price fair for the area. Staff very helpful.

Chris Williamson  |  Overall Experience 
Rating:
5.0

Honestly the best experience I’ve ever had with a storage facility. They were friendly, understanding, and most of all, efficient. Amazing customer service

Mark G Romo  |  Overall Experience 
Rating:
5.0

chris miller very helpful n gave me a good deal on storage.

Debbie Gant  |  First Impressions 
Rating:
5.0

Never had a bad experience here. Everybody was super nice and super helpful...prices were amazing. Ihad a 5*10 and only 55 bucks no insurance...

Rani Katzell  |  Overall Experience 
Rating:
5.0

Exceptional Service online and in person! Set up everything online. Went in verified, got my unit, had everything into my unit in under an hour. Thank you!

Connie Fauber  |  First Impressions 
Rating:
5.0

Chris is the best

Robert Songer  |  Overall Experience 
Rating:
5.0

Great place for storage, very accommodating. Would use the same location again if needed, even if closer ones are nearby.

Max Gustafson  |  Overall Experience 
Rating:
5.0

Chris Miller and his staff are proficient, efficient, helpful, excellent - the main reason I keep coming back time after time. signed Bill Olofson Sierra Vista, AZ

WILLIAM OLOFSON  |  First Impressions 
Rating:
5.0

Great place friendly people

David Reis  |  First Impressions 
Rating:
4.0

The staff was great. Always friendly & helpful. We appreciated the convenience of being able to pay automatically. We lived out of state, so we never used the facility after dark. Great place!

Diane Maki  |  Overall Experience 
Rating:
5.0

a+

TOMMY TESTA  |  Overall Experience 
Rating:
5.0

Top notch service from top to bottom. The work ethic and dedication to serving the customer is second to none. The manager not only leads, but leads from the front. Not just your typical figure head.

Jeffrey Dreyer  |  First Impressions 
Rating:
5.0

The customer service was excellent. Thank you Chris and Michael!

Patricia Walker  |  First Impressions 
Rating:
5.0

Chris and his staff are awesome!!!

SUSAN BOYUM  |  Overall Experience 
Rating:
5.0

The Mngr., Chris, and his entire staff are incredibly kind & professional. They went out of their way to streamline our move for both my disabled Vietnam veteran husband, Jeffery, & myself. Thank you

JEFFERY DEMARCO  |  Overall Experience 
Rating:
5.0

The staff was friendly and very helpful. The facility was clean and the security more than I expected. I highly recommend.

Donna Miller  |  First Impressions 
Rating:
5.0

Great experience

tracy hearn  |  Overall Experience 
Rating:
5.0

Everyone was very friendly and super helpful!

Jacquelynn Petty  |  First Impressions 
Rating:
5.0

Chris and associates were awesome. Well run business!

Ron Robinson  |  Overall Experience 
Rating:
5.0

Top notch all the way around! Thank you!

James Nicolson  |  Overall Experience 
Rating:
4.0

The free 1 months storage was just what I needed— Thank You once again!

TAMMY WAUGH  |  Overall Experience 
Rating:
4.0

Good

Carisa Garcia  |  First Impressions 
Rating:
5.0

Manager Chris Miller and his competent staff have a "can do" attitude, they are always helpful. I will be back at U-Haul early September. Bill Olofson

WILLIAM OLOFSON  |  Overall Experience 
Rating:
5.0

Very helpful

Robert Songer  |  First Impressions 
Rating:
5.0

I am very pleased with my unit 10 x 20...very pleased Jim Hernandez

JAMES HERNANDEZ  |  Overall Experience 
Rating:
5.0

Great customer service, especially Joshua! Always cheerful!

KAREN BOWLING  |  Overall Experience 
Rating:
5.0

Very satisfied.

DEBORAH OSTER  |  Overall Experience 
Rating:
5.0

They we're very nice and helpful.

Diana Ormond  |  First Impressions 
Rating:
5.0

I am very pleased with my service at Uhaul. On move in day they helped me in switching to a bigger unit and accommodated my moving company’s 18wheeler in accessing gates for an easier route to my unit

Tiara Rodriguez  |  First Impressions 
Rating:
5.0

Very clean units. Easy set up to rent. Good prices. Will use them again if we are in the need

Rhonda Taylor  |  Overall Experience 
Rating:
5.0

The young man that helped me was very friendly. There are not very many young men that are as nice as he was. Your company is very lucky to have him. He really likes his job and it shows.

Nancy McFarland  |  Overall Experience 
Rating:
5.0

The staff is what makes this a great storage facility. They are very helpful and considerate. The reminders for payment were appreciated.

Melissa Lasure  |  Overall Experience 
Rating:
5.0

My experience was excellent, the staff are extremely helpful, facility is perfectly run

CHARLES ROSENBERGER  |  Overall Experience 
Rating:
5.0

everything was in good condition and very clean

Vernon FLEMING  |  First Impressions 
Rating:
5.0

I was a customer for 11yrs renting a storage unit and never had any issues or concerns with the quality and security of the storage facility.

EDUARDO BRACAMONTE  |  Overall Experience 
Rating:
5.0

Quick efficient service, friendly staff.

KRISTA DUNCAN  |  First Impressions 
Rating:
5.0

Quick, thorough and easy. Very nice facility.

CHARLES ROSENBERGER  |  First Impressions 
Rating:
5.0

Very helpful staff

Peggy Benson  |  Overall Experience 
Rating:
5.0

Thank you for everything!

David Munoz  |  First Impressions 
Rating:
5.0

Thank You

GEORGE SANDERS  |  Overall Experience 
Rating:
5.0

Very polite,explained contract, took me to view site and view gates ,code and restrooms. Sold me a lock and explained the entry card.

Chris Young  |  First Impressions 
Rating:
5.0

Chris Miller and staff were beyond exceptional dealing with me during the 4 months of truck rental and storage business I conducted with them. They were professional, courteous, and acc

John Silva  |  Overall Experience 
Rating:
5.0

Helpful and friendly

Verlyn Fick  |  First Impressions 
Rating:
5.0

Chris made the rental experience easy and convenient.

Benjamin Hubbard  |  Overall Experience 
Rating:
5.0

Thanks for all your help

Lynn Wolchansky  |  Overall Experience 
Rating:
5.0

Everyone at this Uhaul facility are helpful, friendly, efficient and a great crew. Thank you to all.

LOUISE GILBERT  |  Overall Experience 
Rating:
5.0

I used the facilities for almost 6 months with no issues or complaints.

Kay Schumann  |  Overall Experience 
Rating:
5.0

I had items stored here for 5 years so the management has changed a few times. The current managers are awesome!

JANICE KROGH  |  Overall Experience 
Rating:
5.0

Units are clean. Ability to drive in and out is efficient.

Vernon FLEMING  |  First Impressions 
Rating:
5.0

After one day of loading and two days of driving, we didn't need any issues or problems cropping up. These guys came through for us. The storage facility is clean, secure and affordable.

Ronald Hamous  |  First Impressions 
Rating:
5.0

I am a long-time repeat customer. Just re-uped yesterday. Chris and his staff are excellent. There are other storage facilities in the area but so important to have good management! Bill Olofson

WILLIAM OLOFSON  |  First Impressions 
Rating:
4.0

All went well up until the day we took our stuff out 10 days iadter we paid for 30 days and the employee wouldnt pro rate the monthot fee They owe us 20 days pro rated fee to believe

Kyle Rader  |  Overall Experience 
Rating:
5.0

Chris and Mike were friendly with every interaction we had with them. We have used the storage units and have rented 2 u hauls recently and they have been great. Have 2 more big moves to go with you.

TJ Pfannenstiel  |  Overall Experience 
Rating:
4.0

We were pleased with our 3+ year storage rental

ELLEN GROMBACHER  |  Overall Experience 
Rating:
5.0

Excellent process and good communication.

AFM Angel Serrano Laureano  |  Overall Experience 
Rating:
5.0

Outstanding Customer Service. Rented Truck for the move and storage for the products. Superb place! Thank you!

RAMONA LANHAM  |  First Impressions 
Rating:
5.0

Courteous employees that know their job and perform it well. Chris is great to do business with.

John Silva  |  First Impressions 
Rating:
5.0

Thankyou it worked for me

DANIEL CLARK  |  Overall Experience 
Rating:
5.0

the customer service staff was always very professional, they are doing a exelent job.

RAYMOND SALINAS  |  Overall Experience 
Rating:
5.0

Everyone was very helpful. Will use this facility again if needed!

karen Bamburak  |  Overall Experience 
Rating:
5.0

Chris was EXTREMELY helpful and this was our first move ever. He not once made me feel silly for asking certain ?'s or having him repeat himself. Very friendly and professional staff and management.

Regina Ochoa  |  Overall Experience 
Rating:
5.0

The guy working at the desk is a nice guy, I was in and out in a couple minutes. Also, great hours.

Bryan Weaver  |  Overall Experience 
Rating:
5.0

Chris Miller, Manager, at this Facility, and All of his Staff, Especially Joshua, were Very Professional, and Knowledgeable about the Company, and Very Courteous, to Me, the Customer. I Highly recom

John Cornelius  |  Overall Experience 
Rating:
5.0

The staff at this facility should have ten stars, Always polite on the phone, go above and beyond their duty, Thank you Chris and Josh!

RANDALL LINDSEY  |  Overall Experience 
Rating:
5.0

Manager Chris Miller and Kathy, his assistant, run a clean, efficient operation. I am a repeat customer, and because of Chris and Kathy I will be returning sometime in March. Bill Olofson

WILLIAM OLOFSON  |  Overall Experience 
Rating:
5.0

Chris, Josh, Michael and Pricilla were great to work with! Their conduct and caring natures are a credit to U-Haul! Five stars all the way for sure!

Paul Jones  |  Overall Experience 
Rating:
5.0

Great staff! I really enjoyed doing business with them.

Jon Charles Dixon  |  Overall Experience 
Rating:
5.0

Top notch facility. Friendly and helpful staff. My first choice for recommendation.

JAMES REGAN  |  Overall Experience 
Rating:
5.0

When someone moves out with only a little more than a week used in the billing cycle, you should give refunds.

NANCY RICHARDSON  |  Overall Experience 
Rating:
5.0

We were very happy with the service and the facility. The the young lady and manager Chris went out of their way to help us. Could not have asked for more. Thank you. Sunny

Sunny Jasra  |  Overall Experience 
Rating:
5.0

Customer service was great

Gabrielle Klein  |  Overall Experience 
Rating:
5.0

Thank you for your services.

Jerri Acord  |  Overall Experience 
Rating:
5.0

Everybody on staff is excellent, helpful, friendly.

LOUISE GILBERT  |  Overall Experience 
Rating:
5.0

Outstanding!

Terry Draper  |  Reservation 
Rating:
5.0

Your people there are very professional & helpful. I would return there with any need.

Jo Keiser  |  Reservation 
Rating:
5.0

Uhaul greatly improved facility

RALPH SNAPP  |  Overall Experience 
Rating:
5.0

Excellent and prompt service!!! Have and would recommend to all my friends!!!

Gregory Stephens  |  Overall Experience 
Rating:
4.0

Christopher is an excellent employee. He is informative, willing to answer any and all questions and is very personable.

Candra Kondos  |  Overall Experience 
Rating:
4.0

Signs at the gates mention key cards, however, none were available at this location. Recommend adding all benefits to this location. Full price should include access cards.

Nick Heinz  |  Overall Experience 
Rating:
5.0

Chris, the local manager is very service oriented. He helped me several times when immediate action was required. I wouldn't consider using any other facility. Thank you so much. Robin lara

ROBIN LARA  |  Overall Experience 
Rating:
5.0

This is the best storage facility I have used and the staff is just excellent.

LOUISE GILBERT  |  Overall Experience 
Rating:
5.0

very friendly staff

Mary Noble  |  Overall Experience 
Rating:
5.0

If I need storage and/Or have moving needs, this is the place to go!

TIMOTHY POMEROY  |  Overall Experience 
Rating:
5.0

Nice facility. Friendly, helpful staff.

Stewart Thompson  |  Overall Experience 
Rating:
5.0

Very friendly staff always willing to help

Gisselle Ortiz  |  Overall Experience 
Rating:
5.0

Fantastic service! Staff and facilities were perfect and made our move to Sierra Vista less stressful.

ANDREW JOHNSON  |  Overall Experience 
Rating:
5.0

Chris Miller is a big asset to your company.

GEORGE LICHTI  |  Overall Experience 
Rating:
5.0

Chris, Josh & Alexis were all very helpful during my visits. We had (2) 10x15 units that were clean and easy access. We rented a 15ft. truck for 3 days for a local delivery. Everything was positive.

HAROLD HUTCHINSON  |  Overall Experience 
Rating:
5.0

Chris did a fabulous job customer service wise, helped put the car trailer on the truck. He also obtained a newer truck for our long trip from Arizona to Oregon!! Thank you Chris and U haul. Dean

DEAN MURRAY  |  Overall Experience 
Rating:
5.0

Met on lot as we drove up. Very professional and friendly. Great operation.

Ron Robinson  |  Reservation 
Rating:
5.0

Great staff !!

Joe Staley  |  Overall Experience 
Rating:
5.0

No problems at all- very accommodating!

Stephen Bloom  |  Overall Experience 
Rating:
5.0

Great service.

Orson Garnsey  |  Reservation 
Rating:
5.0

Thanks to Chris, My move was great!

Cynthia Johnson  |  Reservation 
Rating:
5.0

U-Haul has always treated me well the facility was neat and clean the person that helped me had a great attitude thank you

DAVID EDWARDS  |  Reservation 
Rating:
5.0

Manager Chris Miller does a great job!!!

MARK DOTTLE  |  Overall Experience 
Rating:
5.0

none

REBECCA DAVENPORT  |  Overall Experience 
Rating:
5.0

Them staff, especially the GM Chris?? Make this a great place. From day 1 his outstanding customer service assured me that I was in the right place. *GM is the location on HWY 92

SCOTT WILLIAMS  |  Overall Experience 
Rating:
5.0

Awesome staff, clean, informative, punctual.

DERICK TALVY  |  Overall Experience 
Rating:
4.0

Chris miller is a excellent person, any time we ever had any kind of problem its was resolved immediately,, thank you

MICHAEL HUFF  |  Overall Experience 
Rating:
5.0

The unit came in handy for me. Appreciate the staff as well. Thx, highly recommended.

Priscilla Silva  |  Overall Experience 
Rating:
5.0

Very helpful

Mary FELLER  |  Overall Experience 
Rating:
5.0

Completely satisfied with U-Haul and it has been a pleasure working with Chris the manager. He has provided excellent customer service. I highly recommend U-Haul.

LAURIE BRADLEY  |  Overall Experience 
Rating:
4.0

Due to the nature of my receiving monthly paychecks it is appreciated if I could have until the 5th of each month to make payment -- also it would help if you would reinstate sending monthly invoices

RONALD A HILL  |  Overall Experience 
Rating:
5.0

I have only nice things to say about the staff. Everyone was very friendly and accommodating. No problems in any other way either. I'd use this facility again. Thank you.

RUTH A WHITEHOUSE  |  Overall Experience 
No reviews have been submitted for this location.

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