Customer Reviews for U-Haul Moving & Storage of Saint Peters

4,774 reviews

3990 N Service Rd   Saint Peters, MO 63301
(I-70 N Service Rd @ Cave Springs Rd NW corner of intersection, Next to Baue (pronounced Bow-ie) Funeral Home)

(636) 946-1563

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(636) 946-1563

3990 N Service Rd
Saint Peters, MO 63301
(I-70 N Service Rd @ Cave Springs Rd NW corner of intersection, Next to Baue (pronounced Bow-ie) Funeral Home)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Rhonda Dahlberg 
Rating:
5.0

Customer did not leave a comment.

Kenneth Parker 
Rating:
4.0

Have real people at each location not a virtual person. Very hard to deal with!! Was not impressed.

Connie Heisler 
Rating:
5.0

Always friendly crew. Been going there for close to 5 years now. Always have a tow dolly or a trailer when I need one.

Charles Favuzza 
Rating:
5.0

Customer did not leave a comment.

Kenneth Parker 
Rating:
5.0

Customer did not leave a comment.

Christian Kostrewski 
Rating:
5.0

Customer did not leave a comment.

jason mohr 
Rating:
5.0

Excellent staff service

stephen powell 
Rating:
5.0

The UHaul app is perfect. Easy to reserve a truck and add any additional needs. I’ve used UHaul several times over the years and have never had any problems. Renting a U-Haul truck is the easiest part of moving.

Zane Lee 
Rating:
5.0

Customer did not leave a comment.

bob stacy 
Rating:
5.0

Customer service was excellent

DAVID PITTS 
Rating:
5.0

Customer did not leave a comment.

Robert Merriott 
Rating:
5.0

Lived in St. Louis most of my adult life and have used this facility on numerous occasions from storage and moving supplies to propane refills. I can say this is definitely one of the better run facilities in the St. Louis area and I would intentionally drive out of my way to frequent this location.

Adam Weinstein  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bob Stacy 
Rating:
5.0

Customer did not leave a comment.

Mechelle northrup 
Rating:
5.0

Staff was awesome & very helpful.

Terry Southards 
Rating:
5.0

Customer did not leave a comment.

JAMES GRASS 
Rating:
5.0

Thank you to the courteous, knowledgeable technicians who finished this in under an hour. I’m very pleased with the work and the service.

Robert CHANEY 
Rating:
5.0

Customer did not leave a comment.

bob stacy 
Rating:
5.0

Customer did not leave a comment.

Christian Kostrewski 
Rating:
5.0

Customer did not leave a comment.

Richard Miller 
Rating:
5.0

The people there always do a good job

JAMES COOK 
Rating:
3.0

Clear sigbs for returns

Zachary Summers 
Rating:
5.0

Customer did not leave a comment.

Sharon Peterson 
Rating:
5.0

Calista was amazing. She explained everything clearly and took the time to show me how to access the unit.

dennis fischer  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Joseph Hudson 
Rating:
5.0

Good people good product good service

patrick mccain 
Rating:
5.0

Customer did not leave a comment.

CASSANDRA JONES 
Rating:
5.0

Very good service program! Can't think of any improvements needed!

Jeff Heath 
Rating:
5.0

Not sure you could really improve, our experience was awesome and Paul the installer was very kind and very knowledgeable. The whole staff at u-Haul was just awesome thank you to everyone.

Cindy and Jim Reeves 
Rating:
5.0

Friendly staff. Easy to work with.

Dan Kalist 
Rating:
5.0

Customer did not leave a comment.

JAMES ANTHONY 
Rating:
5.0

Customer did not leave a comment.

Adam Cross 
Rating:
5.0

I had a great experience. Theo did an excellent job in explaining what my best options were for my trailer hitch. I found his knowledge very assuring. Everyone there was thoughtful and kind. They offered me something to drink and kept me updated often on the progress of the installation. Paul the installer was very kind and did a good job of explaining everything he had done. I would drive out of my way to do business at this location! Thanks Fred Stamps

Fred Stamps 
Rating:
5.0

Customer did not leave a comment.

Wendy Drnec 
Rating:
5.0

Customer did not leave a comment.

Kevin Kuhn 
Rating:
5.0

Friendly, efficient, knowledgeable

Matt Jacobson 
Rating:
5.0

Paul and crew were great! I had a trailer hitch installed today and they were polite, helpful, and timely!

Joyce Hill 
Rating:
5.0

Great bunch of guys that work there. Always enjoy dealing with them.

JAMES COOK 
Rating:
5.0

Everything went very well, service staff was knowledgeable and very helpful

Travis Goddard 
Rating:
5.0

I have recommended this location for storage needs to my friends and family. Great facilities, helpful and attentive staff, and great experience overall.

Abigail watson  |  Overall Experience 
Rating:
5.0

Fix the alarm

Patrick Shannon 
Rating:
5.0

Totally awesome, guys are great!

Michael Brazel 
Rating:
5.0

Proud! Uhaul Only! I'd never mess with those other guys 🥴 20 years+ UHAUL

Shewanda Sanders 
Rating:
5.0

Paul did an amazing job and it was quick. Was super friendly and spent as much time as I needed explaining everything to me and how to upkeep everything. The whole shop is super helpful and created a great experience!

BRIAN CUMMINGS 
Rating:
5.0

The Rental Agent that waited on me was the most personable, friendly, and efficient person i have dealt with in a long time.

Eric Halterman 
Rating:
4.0

Third or fourth hitch I've had installed at this facility. Always easy, with no complications. Staff is friendly and communicates well.

robert magrath 
Rating:
5.0

Customer did not leave a comment.

Joseph VanArtsdalen 
Rating:
3.0

The return process was a little daunting. I went up to the door to drop my keys and I went to the website listed. I was carrying everything in my arms from the truck and I had no idea I would have to submit 10+ photos and turn the vehicle back on, which means I had to put everything in my arms back down and climb back into the vehicle.

Sarah Brodeur 
Rating:
5.0

Customer did not leave a comment.

David Engrav 
Rating:
5.0

Customer did not leave a comment.

John Sheahan 
Rating:
5.0

Had a great and easy time renting a pick up truck to haul I bed I bought. It was fast and affordable. The young lady Taylor was very helpful and nice to work with. She did a fantastic job helping with the rental process and returning the truck. Will definitely use this location again and tell family and friends about

brian butteiger 
Rating:
4.0

It was all good.

ROBERT STAPLETON 
Rating:
5.0

Customer did not leave a comment.

Anthony Brauchle 
Rating:
5.0

great staff, very helpful and knew their jobs

mike head 
Rating:
5.0

Customer did not leave a comment.

Kerri Tharp 
Rating:
3.0

We did an after hours drop so we can’t really rate this location

John Ingles 
Rating:
5.0

Customer did not leave a comment.

Brandon ossmann 
Rating:
5.0

Customer did not leave a comment.

Clifford Curten 
Rating:
5.0

I trust U-Haul to do business before any other storage company ! Most all competitors are overpriced, unfair, & honestly they have ill intentions to the customer to raise prices after moving in, just to force failure in payment. Thanks for being kind to me !

Don Paul  |  Overall Experience 
Rating:
5.0

Great customer service!!

Jason Defriese 
Rating:
5.0

Customer did not leave a comment.

Dan OConnell 
Rating:
5.0

I was greeted by a friendly young man who escorted me into the rental office. He got me in and out in a very timely manner. He had the trailer hooked up, checked and double-checked for safety and I was on the road in literally less than 15 minutes. The return was just as efficient and the gentleman who assisted me made the process of dropping the trailer off seamless. I will certainly use St. Peters Uhaul for future rental needs.

Rhonda Shanika Croy 
Rating:
5.0

Service was prompt and the vehicle was in impeccable shape. Staff was very nice and would recommend to everyone!

jason cearlock 
Rating:
5.0

Customer care is the best!

BARRY SAWATSKY 
Rating:
5.0

staff was great thank you

Jeff Bladdick 
Rating:
4.0

Good location, good service.

Chad Hunsinger 
Rating:
5.0

Uhaul had what I needed with no hassles

Ken Holloway  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANGELA BOYD 
Rating:
5.0

It was a good experience.

STEWART GORDON 
Rating:
5.0

Customer did not leave a comment.

Stephanie Sammons 
Rating:
5.0

Customer did not leave a comment.

DENNIS HAYS 
Rating:
5.0

Customer did not leave a comment.

Raul Vides Sarmiento 
Rating:
5.0

Customer did not leave a comment.

Tasha Colyer 
Rating:
5.0

Customer did not leave a comment.

Clifford Curten 
Rating:
4.0

Customer did not leave a comment.

Tommy Webb 
Rating:
5.0

Very kind and helpful staff …thank you

Marsha Hohenstein 
Rating:
5.0

Customer did not leave a comment.

james leach 
Rating:
4.0

All good from pickup to return.

Tommy Webb 
Rating:
5.0

Overall the experience went really well. I was able to get the van I needed to expedite my move and I was able to return it the next day without any issues. If I have a need to rent another one the in the near future, I will be sure to consider the St. Peters location for my rental service needs.

Joel Warren 
Rating:
5.0

Customer did not leave a comment.

ronnie niere 
Rating:
5.0

Customer did not leave a comment.

Andrew Riggle 
Rating:
5.0

I was in a pinch. They were able to get me in and get me taken care of that day. The customer service was amazing and the install looks great. I greatly appreciate them.

Todd Sterling 
Rating:
5.0

The staff are always polite, professional and willing to help. The equipment never fails. This is a great location to rent from.

Tommy Webb 
Rating:
5.0

Customer did not leave a comment.

Michael Thompson 
Rating:
5.0

Excellent and friendly. We got there late just before they closed for the night. They treated us like we were their first and best customers of the day. Grade A+. Would use them again and most likely will at some point.

John Giertz 
Rating:
5.0

Customer did not leave a comment.

Devin Cargill 
Rating:
5.0

I HAD A VERY PLEASANT EXPERIENCE ALL AROUND. KISTIN EXPLAINED EVERYTHING THOROUGHLY. WAS BACK ON THE ROAD SAFELY AND QUICKLY. ARRIVED WITHOUT A RESERVATION. WOULD DEFINITELY RECOMMEND TO FRIENDS.

leo tevlin 
Rating:
5.0

All good

Ron Puszkar 
Rating:
5.0

Customer did not leave a comment.

Rachel Swihart 
Rating:
5.0

Customer did not leave a comment.

dan ottenlips 
Rating:
5.0

Customer did not leave a comment.

Jim Amlong 
Rating:
5.0

Customer did not leave a comment.

Cassandra Jones 
Rating:
5.0

Customer did not leave a comment.

RANDY JOHNSEN 
Rating:
5.0

Customer did not leave a comment.

Sherry Copeland 
Rating:
5.0

Customer did not leave a comment.

KEVIN CHITERI 
Rating:
5.0

Customer did not leave a comment.

jim mosquera 
Rating:
5.0

I’ve only had great experiences with anyone at this location. Very helpful and always friendly

Kenneth Reynolds 
Rating:
5.0

Customer did not leave a comment.

MARK RAYFIELD 
Rating:
5.0

Amazing people here! Helped me with everything and was super personable.

Brent Williams 
Rating:
5.0

Customer did not leave a comment.

Hannah Brown 
Rating:
5.0

Customer did not leave a comment.

Derrick Docket 
Rating:
5.0

Great people working up there in the morning

Clifford Curten 
Rating:
5.0

They were great to work with and helped me when I didn't have the right trailer for my needs

Bryan Wittie 
Rating:
5.0

Great

larry henderson 
Rating:
5.0

Customer did not leave a comment.

MILES MILLER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shaun Rainey  |  First Impressions 
Rating:
5.0

The staff were super friendly and helpful! I will certainly use uHaul and uhaul storage again!

NATHAN PETERSON  |  Overall Experience 
Rating:
5.0

We have been using this location for a few years and have always been pleased. The staff is courteous, efficient, helpful, and is pleasant to deal with. We have used this location for storage and to rent the occasional truck. The storage area is clean, maintained, and any issue was dealt with right away. The vehicles have always been clean, a good value, and easy to rent. We will continue to use this location.

Stephen Paur  |  Overall Experience 
Rating:
5.0

Service was GREAT! Very helpful, knowledgeable, friendly. When I got there, I realized my storage unit was too small and not the right fit for me. The staff showed me alternatives and helped me get the storage unit that was best for my needs. Thank you!

NATHAN PETERSON  |  First Impressions 
Rating:
5.0

Staff was very friendly. The store smelled very clean and looked very well put together. The unit was clean and it was easy for us to move our things into.

Amanda OMara  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cory Dansler  |  Overall Experience 
Rating:
5.0

The young lady that helped us was excellent! Professional, knowledgeable and polite! An excellent staff member!

Mark Schulte  |  First Impressions 
Rating:
5.0

The assistant manager helped me when I finally decided to go with U-haul for my storage solution. She was friendly, engaging and kind. Also extremely knowledgeable and made the process easy and simple. 10/10

paris forest  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Julia Thomas  |  Overall Experience 
Rating:
5.0

I really appreciate y’all for keeping the facility clean and working with me thank you all so much

Janiah Jones  |  Overall Experience 
Rating:
5.0

The staff was nothing but kind and helpful through the whole process.

SHERI HALBAKKEN  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Nicholas Houck  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BETTY NEWELL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Luz Rodriguez  |  Overall Experience 
Rating:
5.0

The staff was very professional at whate they do I would highly recommend using them for my future moving needs

Daniel Keely  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Deryl Abram  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brittany Brock  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jaime Jenkins  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Caldwell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

julio villa  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Oliver Wade  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paul Mcpherson  |  Overall Experience 
Rating:
5.0

The staff was amazing. Very helpful and friendly!

cameron aldrich  |  First Impressions 
Rating:
5.0

The staff are wonderful, best I’ve seen. Clean facility, highly recommend.

Stephanie Stewart  |  Overall Experience 
Rating:
5.0

Staff was outstanding to work with. Professional and friendly answering all of our questions. Most helpful.

Sue Kesel  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sterling Nabours  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Chasity Patterson  |  Overall Experience 
Rating:
2.0

I have used this location for storage since 2015. Much to my disappointment the cleanliness of the building has drastically gone down hill during that time I've noticed mice poop in the hallways outside of my unit. As well as spiders and dead roaches. The floors in the hallways are in need of a serious degreaser. Due to these on going pest issues and lack of overall cleanliness I will no longer use this location for storage.

CARRIE ANDERSHOCK  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

rosie brown-jones  |  Overall Experience 
Rating:
5.0

The staff is friendly and helpful.

Paul Mcpherson  |  Online Move In 
Rating:
5.0

Very clean. And helpful staff.

Joyce Reeves  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Debbie Ayres  |  First Impressions 
Rating:
4.0

Temperature in half of the third floor was inconsistent and often higher than what it should be.

Jason Becker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Heath Bishop  |  Overall Experience 
Rating:
5.0

Every one who works there is so nice and helpful! The storage units are well lit and clean and I felt completely safe there

Susan Robson  |  First Impressions 
Rating:
5.0

Every employee there is so nice and really helpful. The storage units were well lit and clean and felt completely safe.

Susan Robson  |  Overall Experience 
Rating:
3.0

I reserved an until via a telephone call. I thought my reservation was made as I paid for the unit. The young lady was great There was a young lady who helped in the office. When I went to into the building after hours, I could not access the building which cause a which major delay in the moving my items. Now, I have to hope I can access the building at 5:00am

Chasity Patterson  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

nachelle wooldridge  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tiffany Hamm  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ETHAN HAGAN  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Diana Bonner  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Phillip Oleary  |  Overall Experience 
Rating:
5.0

This location was accessible and convenient. Friendly and courteous staff. Overall good value.

Denise Harrell  |  Overall Experience 
Rating:
5.0

Not related to the storage facility. I also rented a box trailer. Who rents someone a trailer without a flip down wheel to take it off of the truck at the loading site?

Adam Weinstein  |  First Impressions 
Rating:
3.0

I know that I had one payment left on account in case the mail carrier failed to deliver my payment. However, when I moved out, I was told that there was "nothing" left in the account. I went on-line to check that and to my surprise and my personal ignorance, I was not able to see any of the accounting records for my storage unit. My suggestion is that you add that information to all accounts, including the receipt that is already posted on the account.

Nancy Farrell  |  Overall Experience 
Rating:
4.0

Good facility with easy access, one section seems to be better climate controlled than the other, ordered a climate controlled unit but it was 10+ degrees warmer than the other side

Jason Becker  |  First Impressions 
Rating:
5.0

Josh Smith went out of his way to make me feel appreciated. On top of that he even offered to help me move some of my heavier items(desk, workbench) into the facility.

Joshua May  |  First Impressions 
Rating:
5.0

Great service

QUIWONYEN HALLOWANGER  |  Overall Experience 
Rating:
4.0

I just wish the prices would not have kept going up. I feel at a certain point if you've had a locker or storage unit For quite some time, you should be grandfathered in. At a set price.

Terri Orr  |  Overall Experience 
Rating:
3.0

A/C should not still be malfunctioning more than a year later. This is the ONLY reason I moved out, excessive heat in my section (over 90 most of the summer inside)

ELIZABETH TRAFFORD  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michelle Anderson  |  Overall Experience 
Rating:
4.0

My experience was very satisfactory. Would definitely use this location again if i needed one.

Barbara Wallace  |  Overall Experience 
Rating:
5.0

Great service always !

QUIWONYEN HALLOWANGER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Keona Banks  |  First Impressions 
Rating:
5.0

It started as a stressful day for us but Taylor was incredibly helpful and put our whole family at ease, and walking away with a smile. CJ knew plenty about the ins and outs of the business to answer any other questions we had in the meantime. Great team, who is happy to help.

zachary lowler  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Joyce Simmons Cowper  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Barbara Wallace  |  Overall Experience 
Rating:
5.0

Thanks

timothy fogal  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KENNETH REYNOLDS  |  First Impressions 
Rating:
5.0

The lady at front desk her name was Taylor she was very nice and helpful

Jesse Jakubik  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KENDRA HORTON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shameka Johnson  |  Overall Experience 
Rating:
5.0

The associate was friendly, helpful and efficient. She is a great help to anybody who comes totally blank to the business and she educate me so well. Thanks and very much appreciated her help.

Javier Robledo  |  First Impressions 
Rating:
5.0

Facility is very clean, in a very convenient location. The staff is very professional, and easy to deal with. Very people friendly.

Barbara Wallace  |  First Impressions 
Rating:
5.0

Used facility from 2016-2023 & had no problems during that time. It was close to home & I could come whenever I needed to. It was clean & I always felt safe . Staff was helpful and I appreciated their help when I was moving out. This is a good location (70 & Cave Spring in St Charles). Would highly recommend. K. Davis

Kathleen Davis  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Steven Lester  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TRACY GUNDY  |  First Impressions 
Rating:
2.0

My locker was full of damaged goods and mouse droppings. I will be putting a complaint in with corporate office and video of damage.

STEPHANIE LAUTNER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BOB BEHLMAN  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Mandy Hahn  |  First Impressions 
Rating:
5.0

The 'no contact' rental option is nice for those who work, or have time constraints which allows them to complete a rental and begin the storage process at their convenience.

James Bridges  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

Mandy Hahn  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

paige franke  |  Overall Experience 
Rating:
5.0

Always a great place

Daniel Tripp  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Valerie Blakemore  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

denise mcgrath  |  Overall Experience 
Rating:
5.0

Tay Miller was really helpful and explained well all the questions I had about the unit

Rayontay Miller  |  First Impressions 
Rating:
5.0

Thank you for amazing service and helping me with all my storage needs!

Jacqueline Pittman  |  First Impressions 
Rating:
1.0

I was told that I had 24 hours access and I paid for it I have to leave all my stuff in the back of the u haul truck because my card didn’t work & my storage unit is open with some of belongings I will never go back to this place again

Steven Lester  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Maria Hemann  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tiffany Wooldridge  |  Overall Experience 
Rating:
5.0

Very nice and well maintained

Paula Smashey  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Irene Ramirez  |  Overall Experience 
Rating:
5.0

This location has always been my favorite to use! They are always helpful, friendly and always has everything I need! Highly highly recommend!!

Angel Johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joyce Reeves  |  First Impressions 
Rating:
5.0

The store manager was beyond amazing! Really made the whole experience a breeze, I am very thankful I chose this location for my truck rental as well as storage location!

elizabeth lohrmann  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael Elliott  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

elbert hinton  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

ALICIA PAYNE  |  First Impressions 
Rating:
5.0

Your staff was helpful and very courteous. Your facility was always very clean.

Cathy Sachse  |  Overall Experience 
Rating:
5.0

UHaul went above and beyond! In the process of moving, we literally found ourselves pretty much homeless for about a week between selling our condo and getting to move into our new home. People at UHaul were the kindest people we dealt with during that week. We had to rent trucks and vans two different times and also a storage facility. They made it easy and affordable. Kudos to the staff at UHaul on the service road in St. Charles, MO.

Susan Gallaher  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MARTIN GLENN  |  First Impressions 
Rating:
5.0

No problems with move it. Great experience!

Margaretta Moore  |  First Impressions 
Rating:
3.0

-staff generally aloof & uninterested in assisting -with the layout of local store, there is no way to safely see someone settled behind the counter or for staff to see incoming guests - doesn’t seem safe for customer or staff -recently paid for month but cleaned out unit after 6 days; on fixed income; staff said pro-rate is only 3 days; seems unfair

MARIAN STAEBEL  |  Overall Experience 
Rating:
5.0

Staff was very friendly, understanding, helpful, and accomodating. Will definitely recommend to friends. Overall, a 10 out of 10!

Susan Gallaher  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Edward Acevedo  |  Overall Experience 
Rating:
5.0

Always excellent in person service or telephone call service (directly to facility).

WILLIAM BIRD  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

denise mcgrath  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amber Gordon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

aaron Schea  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Debbie Vasallo  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

charles sarchett  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Keene Stum  |  First Impressions 
Rating:
5.0

I have been a customer for 11 years. Very happy

DIANE EOFF  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeff Nunn  |  Overall Experience 
Rating:
5.0

The whole process was quick and easy.. I was pleased with the helpfulness of the staff and the ease of moving in.

Margaret Odonnell  |  First Impressions 
Rating:
5.0

Very helpful and polite

Jacqueline Speights  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dwight Houston  |  First Impressions 
Rating:
5.0

The representative was help and courteous

MARIAN STAEBEL  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Samuel Moulton  |  First Impressions 
Rating:
5.0

I enjoyed having a storage at U-Haul moving and storage

Roosevelt Paige  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MAUREEN FARRELL  |  Overall Experience 
Rating:
5.0

Everyone was friendly. Very easy to move my stuff out with no problems.

CHRISTINE KUNTZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

erin jones  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cathy Sachse  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

eldis shumpert  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mike Thomason  |  Overall Experience 
Rating:
5.0

The process of renting a truck and adding a storage unit was seamless.

Denise Harrell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

REBECCA LOVELACE  |  Overall Experience 
Rating:
5.0

Thank you

GLENDA TAYLOR  |  Overall Experience 
Rating:
5.0

General manager was great

Edward Acevedo  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Kirby Edmondson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PAM LAMMERT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tess Hayes  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tess Hayes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Aronica Taylor  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JOHN SPELLAZZA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel Wilson  |  Overall Experience 
Rating:
4.0

Was about to contact mng. after hours, when needed to.

ladonna bitters  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jennifer Williams  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

STEPHEN GEIGER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ALBERT SMITH  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

timothy kloeppel  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carol Kraus  |  Online Move In 
Rating:
5.0

The staff were great and so helpful. I've rented storage there and vehicles and I've always had the best experience.

jon boeger  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sarah Sydor  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lawrence Lott  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Geena Stephens  |  Overall Experience 
Rating:
5.0

I've had 2 good experiences so far at U-Haul. I bought boxes online and then picked them up with no waiting. Andrew was very helpful when I rented a storage room. He explained everything and even walked us to the storage unit explaining all the safety/security features at this facility. This gave me peace of mind about leaving my possessions.

Sharon Gillette  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Harold Overstreet  |  Overall Experience 
Rating:
5.0

That drew guy, he’s pretty alright in my book I guess.

nicholas Tinsley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Martin Ryan  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

alice boria  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHARON YATES  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Keith Boswell  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

aaron Schea  |  First Impressions 
Rating:
5.0

This was an amazing facility with some amazing workers and it from the time I brought my first piece of equipment there till the time I checked out, they were all about the customer service. It was amazing! I had never experienced anything like it especially when you've heard other things from other people about other storage places. I truly want to thank the workers here and the owners here and the manager here too. You guys are all something quite special! Thank you for working with me

Demarcus Tunstall  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wallys Arroyo  |  Overall Experience 
Rating:
5.0

I will use again if the need arises.

Richard Riemann  |  Overall Experience 
Rating:
5.0

12 years of great storage and service.

RONALD THURBER  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Jaren Rhines  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Donna S Ratliff  |  First Impressions 
Rating:
4.0

Just started, but so far so good

Tiffany Hamm  |  Online Move In 
Rating:
5.0

Staff is very friendly and helpful. Finding my unit was easy.

Kaltrina Ferati  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Joseph Frisz  |  Overall Experience 
Rating:
5.0

So far, everything is great! Thanks

Hyacinth Shaw  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Charles Brown  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Duane Hackworth  |  Overall Experience 
Rating:
5.0

Todo muy bien.

PABLO SALINAS  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Tara Carroll  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tara Carroll  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carla Caldwell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dennis Ryan  |  Overall Experience 
Rating:
4.0

Appears staff is too lazy that you have to take a picture of clean unit and have to bring it to them. Light wouldn't come on in hallway. Very inconvenient,but would come back

allison jensen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RICK MCCURDY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel Robinson   |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Wallys Arroyo  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

john nienhaus  |  Overall Experience 
Rating:
5.0

Great staff! Love this U haul.

Deedra Seawood  |  First Impressions 
Rating:
5.0

Easy access, all person helpful

Wayne McConnell  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Dawn LOOMIS  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Brenda Myers  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Harold Overstreet  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

brian oswald  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cheryl Shults  |  First Impressions 
Rating:
1.0

Over priced and the employees were hit and miss

KIEANNA BRANSON  |  Overall Experience 
Rating:
4.0

It was difficult to get ahold of someone to help us properly drop off the trailer.

Kurtis Ogden  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Katrina Farmer  |  First Impressions 
Rating:
1.0

The Rv storage doent worth the price they charge , $65 monthly for a open storage , somebody can steal the trailer easily and just one camera for that part of the storage

FERNANDO DA SILVA CARDOSO  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

larry flynn  |  Overall Experience 
Rating:
5.0

always clean an always helpful

Samuel Reeser  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nathan Milliken  |  First Impressions 
Rating:
5.0

All employees super helpful, professional. If we need storage again we will use.

Kenneth Pesce  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mike Thomason  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

dorothy brookes  |  First Impressions 
Rating:
4.0

I’ve used U-Haul storage for over 10 years. Several locations. Along with their trucks, and other items they sell. Bought boxes, and hitches. Never had any problems. Always clean. Highly recommend them.

Mario Battocletti  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

larry flynn  |  First Impressions 
Rating:
5.0

Great people that work here

BARBARA GILBREATH  |  First Impressions 
Rating:
5.0

We are going through a moving process, need a truck and somewhere for storage. Moving is not a fun process, the professional and friendly staff takes so much stress out of this. Well done, first class.

Roger Akester  |  First Impressions 
Rating:
3.0

I asked for a 12 x12 storage there wasn’t any available, so they gave me 2 6/6 and they were all the way on 3 red floor and 4 units from another it was very hard to put my new large couch into one of the storages which now there are scratches and tears all over my brand new couch!!!

Tina Ellis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gregory Green  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RON HEYDUCK  |  Overall Experience 
Rating:
5.0

Your team there initiates helpfulness. When we walk in the door you treat you with fun respect and work to give us what we want but ask questions to help get to what we really need. If we want a 15 foot truck but really need a 10 footer, you asked questions and were quick to try to understand our problem. We are doing a self move you have made the move and all the logistics around the move much easier. We've have 3 separate transactions with you in the past month (2 trucks and a storage unit) and every time my wife and I have said we are glad we used u-haul and we are glad we used this u-haul team. We will do 2 more transactions tomorrow (a pickup truck and a bike rack) and then I think we will be moved. Your prices are the best we found and your service is top rate.

CHRIS ACKERMAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Emily Pashia  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

heather cook  |  Overall Experience 
Rating:
5.0

Excellent assistance in how to access storage facility, where to park, where the carts are located, where the elevator is, and how to turn in equipment after hours. Map was very helpful.

Wayne McConnell  |  First Impressions 
Rating:
5.0

I have stored at this location for the past 15 months. The manager at the time was okay, nothing special, very much a doing her job type of person, nothing more. At some point she had left and the present staff is now much more pleasant. They go out of their way to help you and are much more personable. They moved me into a much more convenient locker on the first floor right near the entrance at double the size I originally had and get this, for only $6.00 more per month! Say What?!? I was almost a little sad to leave because of the great way that I was treated and the amazing deal and location that I had. I could not recommend this location any more for anyone with storage needs, this is your go-to place, bar none.

ROBERT ARNONE  |  Overall Experience 
Rating:
5.0

Everyone and everything exceeded my expectations

lisa thomason  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Lonnie Holmes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cheryl Burke  |  Overall Experience 
Rating:
5.0

Very clean!

luz roemer  |  First Impressions 
Rating:
5.0

Good experience.

SCOTT DOWNS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

renee bonner  |  Overall Experience 
Rating:
5.0

A "Cadillac" of storage units. A great experience all around!

joanie mcmahan  |  Overall Experience 
Rating:
5.0

Everyone at u.haul. were always very kind.

Chris Pohl  |  Overall Experience 
Rating:
5.0

All associates were very helpful, professional, knowledgeable and personable. A very good team here. Nicholas was especially helpful. I give them a AAA, 5 star rating! Keep up the good work.

Mark Bassett  |  First Impressions 
Rating:
5.0

Very impressed with the facility. Clean, convenient, and am very comfortable leaving my possessions locked up there.

joanie mcmahan  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Westlake  |  First Impressions 
Rating:
5.0

The 2 young ladies working today where upbeat, friendly, greeted customers when they came in, was quick to help customers if required. A friendly staff makes all the difference. Everything was throughly explained and great.

meghann blanton  |  First Impressions 
Rating:
1.0

Bugs, evidence of mice, and a repeated leak in the roof. Do not rent here. Staff is unacceptable. Taylor played on her phone for 5 minutes before acknowledging me, and then was rude. She said she was the assistant manager and the storage manager. Well, she needs to learn to manage. Don't rememberthe other one's name, but both girls are too young to be doing this job. Place needs better management.

Whitney Kelley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Linda Summers  |  First Impressions 
Rating:
4.0

2 concerns. 1) there was a bubble in the ceiling. Apparently holding water-approx 3gal at that point. Noticed half way they move in process or wouldn't hv rented it. Did report. Anxious to c how fast this is resolved. 2). Cannot contact store via phone during store hours. This could be problematic when have an issue of importance w unavailability of driving to the location. Not customer friendly.

Kathy Kuehn  |  First Impressions 
Rating:
2.0

Assistance manager now owns this storage location. Nice to see she can buy when I worked for you. The assistance manager owned the location in Columbia MO. I still want to sue because I still have bad problems but he was the boss even when Jim talked to him. Then fired after got back not even clocked in.

CHARLES MACE  |  Overall Experience 
Rating:
5.0

Thank you for keeping my stuff save and dry.

RANDALL RICHTER  |  Overall Experience 
Rating:
3.0

My rating deals with the fact that they offered no refund for the unused time when I vacated early.

Larry Gallaher  |  Overall Experience 
Rating:
5.0

the u haul staff is great very helpful and will assist you in every way even if it means going to your individual storage unit. Highly recommend U Haul of st. peters

Jerline Tuggle  |  Overall Experience 
Rating:
5.0

I exclusively use this location. The service and convenience are top notch. I recommend them to EVERYONE!

Brittany Houck  |  First Impressions 
Rating:
5.0

I really appreciate the courtesy and professionalism of the staff. This place is highly recommended.

Juanita Neier  |  Overall Experience 
Rating:
4.0

I was not please that you didn’t offer pre rated rate, I left on the fifth, and paid for the complete month. Very disappointed.

Cindy Smith  |  Overall Experience 
Rating:
5.0

Jennifer was awesome! Very easy move in process and employees were great!

Brian Dunn  |  First Impressions 
Rating:
5.0

Brittany and April was wonderful I was really impressed by they customer service.They made everything run smoothly.

Chantya Floyd  |  First Impressions 
Rating:
5.0

April and Britney both have impeccable customer service and care. They are the true example and model of giving someone a great experience and how every business should be ran. Christy sparks

CHRISTY SPARKS  |  Overall Experience 
Rating:
5.0

Excellent service by April Hogan! She was so friendly and thorough! Fair and apparent pricing. No hidden fees. Clean facility! Easy access. Carts available. Would definitely recommend!

karen dunn  |  First Impressions 
Rating:
5.0

Only complaint is how little the discount for a room with a pillar is. Other than that, the facility and staff were excellent!

Jeffery Davis  |  Overall Experience 
Rating:
5.0

thank you, we were treated kindly and given great instructions

Shirley Gastler  |  First Impressions 
Rating:
1.0

Camper was stolen. Video cameras conveniently have not been working . Employees/manager not wanting to be helpful.

anthony meurer  |  First Impressions 
Rating:
5.0

Everyone was nice and friendly

WILLY MANOS  |  First Impressions 
Rating:
1.0

Since I only have 200 characters to leave a review, you can find my detailed negative review on Google. I would have stayed if I just got an apology, but that didn't happen.

JOHN MILLER  |  Overall Experience 
Rating:
5.0

I would like to thank U Haul storage company the way I kept my goods it’s the way I found them clean to me U Haul is the best and I hop all areas are like St. Peter’s and staff have respect and kind

Joyce Kamau  |  Overall Experience 
Rating:
4.0

Professional and quick

Allen Andersen  |  First Impressions 
Rating:
5.0

Best in class service, thank you

Bradley Fleschert  |  Overall Experience 
Rating:
5.0

none

Steven Jones  |  Overall Experience 
Rating:
5.0

Great customer service!!

Lillian BoldenRogers  |  Overall Experience 
Rating:
5.0

Would definitely use U haul again and recommend to friends.

Karen Fesenmeyer  |  Overall Experience 
Rating:
5.0

All employees were very nice and answered all my questions. Helped me to get just the right storage unit for my needs.

linda beam  |  First Impressions 
Rating:
5.0

This is the second time using your facility. This place is clean and accessible! Staff has always been helpful. I recommend this U-Haul facility if anyone ask.

luz roemer  |  Overall Experience 
Rating:
5.0

Everyone was very professional and friendly .

john johnson  |  Overall Experience 
Rating:
1.0

Every single time I went into the store to talk to someone, they were in the back smoking, eating, or joking around. I just had to sit there and wait for them to see me through the window. Annoying!

Helene Hodak  |  Overall Experience 
Rating:
5.0

Helpful, friendly service. Unit was clean and in good condition.

Ian Davis  |  First Impressions 
Rating:
4.0

I thought everything was great except that you have not stopped billing my credit card. Please remove the $150 from your last billing by refunding it to my American Express Card.

GARY LAFLAMME  |  Overall Experience 
Rating:
5.0

Everyone was always very helpful.

Terri West  |  Overall Experience 
Rating:
5.0

Staff is knowledgeable and friendly. Facility is always very clean, no bugs or mice.

Gina Boyd  |  Overall Experience 
Rating:
4.0

Everyone was always friendly

Joy Myers  |  Overall Experience 
Rating:
5.0

It was very clean and a good experience.

Cheryl Wilkinson  |  Overall Experience 
Rating:
5.0

Very easy process

Christian Mintman  |  Overall Experience 
Rating:
5.0

Great place

BRENDA MACRENO  |  Overall Experience 
Rating:
5.0

Brittany & her team are professionals! Everyone was pleasant and helpful every time I needed something. They all seemed to work great as a team and I could tell they take pride in their work. Thanks!

Brian McMeley  |  Overall Experience 
Rating:
4.0

Great place ! Have used them many times..

kyle bailey  |  Overall Experience 
Rating:
5.0

The whole staff was very friendly and accommodating! Would definitely use this location again if I ever need storage or to rent a truck!

John Wallace  |  Overall Experience 
Rating:
5.0

Facility was very well maintained, staff was genuinely friendly; even the bathrooms were super nice. Honestly a positive experience and well worth the cost. 10/10 - would recommend

RYAN ZELLER  |  Overall Experience 
Rating:
4.0

Had trouble with access at the beginning, had to call to get access after hours. That was a hassle.

Trudy Mullen  |  Overall Experience 
Rating:
5.0

Very impressed with the professional, friendly staff! Chantel and her partner, Amber, were awesome to deal with. Chantel even located a missing item for us that I was able to pick up at your location

David Mattingly  |  Overall Experience 
Rating:
5.0

*****************************************************************************************

MICHAEL BOND  |  Overall Experience 
Rating:
5.0

Everything went very smooth. From booking it online to your person showing us how to get into the building and then taking us to the unit, very well done!

Harold Meyer  |  Reservation 
Rating:
5.0

Great experience thanks for all that you did

James Smith  |  Overall Experience 
Rating:
4.0

Everything went well

Ron Dougherty  |  Overall Experience 
Rating:
5.0

The ubox delivery drivers were awesome

Katherine Bolser  |  Overall Experience 
Rating:
5.0

I did not go personally to the storage facility. However, my 2 UBoxes arrived on time and in good condition, as did their contents. I will definitely use them again and will recommend them to others

aline russell  |  Overall Experience 
Rating:
5.0

Brittany and her staff were great working with us when we needed a change in our storage unit. We really appreciated the use of their carts which helped getting things on and off the truck.

Mark Janssen  |  Overall Experience 
Rating:
5.0

Very convenient,well managed & clean. Took the stress off my move.

Jane Clark  |  Overall Experience 
Rating:
3.0

My unit was invested with some kind of insect

Drusilla Clerkley  |  Overall Experience 
Rating:
3.0

Regular Storage Facilities.

DEBRA DRAINE  |  Overall Experience 
Rating:
5.0

Great to work with

Jason Marino  |  Overall Experience 
Rating:
5.0

Very helpful, v good customer service.

gloria lynch  |  Overall Experience 
Rating:
5.0

Awesome

David Dohle  |  Overall Experience 
Rating:
5.0

Rented the u-boxes. The ladies who came and delivered them were friendly and very helpful. They came and picked them up and deliver them to my new address as expected. They were great to work with.

jeremy morton  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

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  • U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane

    Propane service delivered straight to your door!

  • Trucks for Sale

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