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ken karmerisCustomer Reviews for U-Haul Moving & Storage of Saint Augustine
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The staff does an excellent job with customers and managing an under-invested facility. The driveways are cracked, unlevel, unsafe and dangerous, the storage buildings dated and worn with inconsistent, if any, of the proper cooling. It's time for U Haul to invest in this facility - a complete makeover or tear down and rebuild. The employees are great, the company does not adequately maintain the facility.
Robert Weiner | Overall ExperienceStaff was very helpful and fast!
SCOTT TODD | First ImpressionsProperty is clean and well maintained. Previous mgmt blew all the dirt from hallways into units, under the doors. All our stuff was literally covered in dirt. Jared was quite surprised when he saw all the dirt. 33 yrs, we were there. That's a lot of dirt. Sadly, some fabric items are completely ruined. Very disappointing, since we were the 6th unit to be rented when it opened. Over $24,000 spend there and lack of caring employees ruined some of our stuff. It's not Jared's fault, he hasn't even been there long enough to cause it. He was really polite and personable. I wish he'd been there sooner. I'm certain future renters will not have those same issues. Jared seems to be on top of things.
TERRI JOHANSSON | Overall ExperienceHappy to be on my new apartment...sad to leave U Haul tho..Nice Friendly People...GREAT MGMT!
Kathleen Russell | Overall ExperienceJared was always helpful.... the only reason I left, was because the location was no longer close to where I lived.
George Avery | Overall ExperienceTruck was dropped off last night and dolly was in back of truck. Thanks fot the outstanding customer service that I received, the manager was very helpful and very respectful to my needs Sincerely: Mr. William P Hall Retired military gentleman Keep up the great customer service.
WILLIAM HALL | First ImpressionsJarod was always very friendly and positive! The facilities were well kept every time I visited. Great rental experience!
James Cannon | Overall ExperienceGreat customer service and after hours support!!
BRANDI BUTCHER | Overall ExperienceJared was very helpful through our entire experience from moving in to moving out....we were almost sorry to leave!!! Jared and his team are a credit to your organisation.
Mark Sullivan | Overall ExperienceJared is extremely professional even in a peer-peer setting. He knows everything he can know about his facility and is eager to answer any questions.
Richard Kaplan | First ImpressionsJarred and his team were phenomenal. I have had self storage at probably over a dozen facilities and this is the best experience I’ve ever had. Very professional and efficient operation
Tyler Dick | Overall ExperienceAll of the staff members I worked ( 3 different ones) were all extremely helpful and made the process smooth and simple.
Monica Hayes | Overall ExperienceMade to feel welcomed there.very helpful and friendly. The girl working the late shift was very nice and knowledgeable. Helped with picking up trailer sng taking it back. And using storage.
PETER BEHARRELL | Overall ExperienceDon’t remember her name but was very nice and a big help to us.
PETER BEHARRELL | First ImpressionsEveryone was AWESOME!
Joyce Bright | Overall Experiencestaff was excellent , very helpful. storage unit was clean and easily accessed.
James E Cullen | Overall ExperienceI was very impressed with the offer to get a month free storage unit and truck rental in one package. Money and Time Savings. Awesome
TRACY THOMPSON | First ImpressionsThe female employee was very good at her profession, explain protocol to me with ease
Dean Camacho | First ImpressionsGreat experience, no admin free, no written 2 week notice to vacate, quick check in and check out. Perfect, thank you.
Jeff Pinar | Overall ExperienceI dont know how to answer, my parents taught me if u have nothing nice to say, then don’t say nothing. The man Jarred at the Storeage place was the only positive thing I have to say about uhaul (since I picked up the truck on riverside drive in Danville)!!!!!!!!!!!!!!! I would love to speak with a supervisor about my experience overall!!!!!!!!!!!!!!!! I checked everything negative because it won’t allow me to turn it in without making a comment, so no, nothing was nice except for Jerred!!!!!!!!!!
PAMELA LANCE | First ImpressionsJared Lessence were accessible & helpful. Pleasant experience! Would come here again! I travel a little farther to do business here!
RICHMOND BURRELL | Overall ExperienceJarred showed great customer service skills and made me feel good about doing business with uhaul in the future!
JONATHAN OLIN | First ImpressionsThere was a rat!!! And a trap in unit!!
Jamie Sprague | Overall ExperienceThere was a rat in the unit!!!
Jamie Sprague | First ImpressionsTricky storage unit access. But, nice facility with just about everything available.
BRANDI BUTCHER | First ImpressionsJared was excellent. He and his staff were supportive, engaged and helpful and could not do enough to support us moving our belongings from our U-Haul boxes into the unit. Jared is to be commended for his excellent customer support!!!! Thank You Jared!!!
Mark Sullivan | Online Move InOnly 1 person there, they were busy loading a truck. We waited over an hour.
June McBride | First ImpressionsMy moving help was badly delayed, secured 2 storage rooms, one climate controlled and a standard room. Unload at 9:45 PM, checked in the truck the next morning. Both employees were fantastic, the girl loaned me her personal cell phone charger. They both made moving a little easier.
Jeff Pinar | First ImpressionsEverything is getting more expensive. Including storage apparently. Buy my only actual complaint is that Uhaul trucks and trailers routinely blocked my drive up units access.
Stuart Aspinwall | Overall ExperienceJared and Laessence were very professional and helpful with everything. 5 stars overall!
joseph stewart | Overall ExperienceThe staff is always friendly and helpful no matter how busy it is.
PATRICK AINSWORTH | First ImpressionsGood people. Only complaint I have is due to a change in our closing date buying a home, We needed 2 more days on our rental unit but were forced to rent the unit for another month. $190. It was only unit available for our use.. That hurt. But we're told that was their policy mm
WILLIAM HANSEN | Overall ExperienceBest UHaul business around! I cannot say enough positive things about this facility. The Managers are fantastic people with a "yes" attitude. They make everything easy and try to keep all of their customers attended to and satisfied. I have rented trucks, trailers and storage units from this facility and have not had even one negative experience!!!
Nancy Baglietto | Overall ExperienceThe only complaint we have is that our reserved storage unit wasn’t available and we had to take a smaller unit.
Heather Letto | First ImpressionsThe folks running the location now are great ! They have cleaned up the place, are very helpful and very friendly ! We have seen a lot of improvement since they took over !
Kevin McDermott | Overall ExperienceNot only was I wonderfully helped with storage but also with advice re issues I had with FPL ! Very impressed with their attentiveness. They even gave me free cold bottled water for my moving workers! Bravi!
Donald Guastaferro | First ImpressionsEssence was great despite of the store being so busy and her the only one there she was very cute. Awesome. I’ll recommend you all to everyone.
rafael tirado | First ImpressionsThe manager, assistant manager, and staff are wonderful! They are all amazing to deal with.
Ian Kemp | Overall ExperienceThanks great service.
joseph Arms | First ImpressionsThank you so much
Banita Washington | First ImpressionsGreat Staff and nice facility.
Daniel Deitrick | Overall ExperienceJared was very Nice and Helpful, answered All My Questions, Very Courteous.
ANN TWINE | First ImpressionsJerry and the team were always helpful and welcoming.
Richard Page | Overall ExperienceCheck-in was fast. The Uhaul man helping me was smiling and seemed happy to be at work.
SHARON ARNAL | First ImpressionsCustomer service at this location was outstanding. Staff made it a point to make my move easy and worry free. This Uhaul Location grounds, and storage area was the best compared to the others I saw in St. Augustine. For efficiency, cleanliness, and outstanding CS... I highly recommend this Uhaul location.
ANNETTE REID-WATTLEY | First ImpressionsJared Floyd was very kind. He helped me right away. My time wasn't wasted. While I was unpacking my truck, he offered me bottle of water. I wish there were more Jareds in businesses I visit.
Richard Page | First ImpressionsThey made things very easy....TOP JOB H.Q.
MARK KAROSZEWSKI | Overall ExperienceVery good Energy! The young man -Jeff who helped me get was very nice and helpful !
JONATHAN OLIN | First Impressionsexcellent owners!
jerrod keim | Overall ExperienceOwner -Jared is a wonderful person who will help us to solve the problem, very good listener and willing to adjustment some issues and solved! He is a superstar!!!!
Shey Amberson | Overall ExperienceLEssence Brice is very friendly, professional, and knowledgeable. She was very helpful to me during my move. She was present during my predicament and offered information for a Locksmith and tools to try and access the Ubox Uhaul lock. I am satisfied with the locker size and storage hours. Thank you for all your help.
Carmen Billingsley | First ImpressionsJared was SUPER! Both associates were very thorough & helpful! The space was adequate for my needs.
Richmond Burrell | First ImpressionsExcellent Custer service
David Pettit | First ImpressionsJust rented Cant really rate yet.
ARLENE RUSSO | First ImpressionsOh my goodness, the staff was amazing!! I have always had great service from uhaul, but they were even better! Thanks!
Patrick Hinkle | Overall ExperienceThe staff is excellent with follow up and very friendly and helpful on site. thanks for everything... thanks George
George Avery | Overall ExperienceJared is awesome! My second time working with him, great experience... again! George Avery
George Avery | First ImpressionsThey need to make more efforts to clean the storage facility
LouiseMarieJosee SaintJuste | Overall Experienceteam was respectful and good polite. Jared was extremely helpful. Thanks for the water bottles.
Jose Garcia | Overall ExperienceGreat service and team
thomas ross | First ImpressionsOn many occasions it was difficult or impossible to actually get to my unit due to having trucks and/ or trailers blocking the isle. Also over the course of the years the staff became more & more unfriendly
Teresa Sebring | Overall ExperienceGreat staff made the moving process so much easier thanks
Sean Cross | First ImpressionsYou guys are great and convenient
LouiseMarieJosee SaintJuste | First ImpressionsGreat friendly staff! Super helpful and professional. -Madison Hunt
maddison hunt | Overall ExperienceMy wife and I used this Uhaul storage because we received a free month from Uhaul. As soon as we pulled in we were greeted with joy by Jared. It was a wonderful experience, he made it so easy and helped us out with anything we needed. He and the other employees were very professional, they kept the establishment very clean and organized. We ended up needing a second storage unit a couple days later and looked around for prices but ended up going back to Jared and his crew, and again it was a wonderful experience. Shout out to these people if you need a storage unit or a uhaul rental, definitely make a drive down to them they will get you what you need!
ZANE JOSEPH NUNEZ | First ImpressionsHad a hard time getting anyone to answer the phone almost every time I called. Staff was friendly except for one guy can’t remember his name but it started with a J. He needs not to work with the public, very rude!
ROBERT Sweeney | Overall ExperienceSara went above and beyond! She was extremely helpful!!
Dannette Smith | First ImpressionsThe person who checked me out was amazing. She was very helpful and friendly. In conversation we told her we had used U-Haul one year ago for our trip from WV to FL, and she reminded us that with a one way trip you have 2 years to get one free month of storage. She saved me over $200! I am so thankful for her helpfulness.
Amy Eanes | First ImpressionsThe team at my storage facility was AMAZING! Helpful and professional are just a couple of words I would use to describe them. I was always well informed and if I had an issues they were resolved in minutes or hours. I was always well informed. Thank You so very much team St. Augustine.
Walter Burke | Overall ExperienceAngel was very nice and helpful! She gave me all the information I needed!
Anthony Thrush | First ImpressionsSecuring the storage reservation in person was super quick, with extremely easy access directions.
MELLINDA HABER | First ImpressionsThe staff was very friendly and answered all of my questions. Unlike a number of other places, they were able to get my signed up quickly. From start to finish, only took about 10 minutes.
Christopher Lopez | First ImpressionsAngel & Justin along with Ray were amazing. Very and went out of their way to help. A great experience and would highly facilitative recommend them to anyone. Thanks so much.
RALPHJOSEPH GAMBALE | First ImpressionsI can't remember the guys name that helped me the past Saturday but he was awesome, very helpful and wasn't rude about it. Best customer service ever!!!!!! #uhauliswhereitsat#STAUGUSTINEFL
Jody Rogers | Online Move InThis place is ran by a family who all claim they’re a manager. They are never there during the hours posted, even though they claim to live on the property. Jason molock was very aggressive and cussed on the phone. He said he lives there and is always there…. He may live there but not there for business clearly. They completely lost all my information and I could not get to my unit, he did not attempt to apologize. He blamed it on the system they use, we spent 3 days trying to get someone on the phone. Will definitely not be recommending this business.
Victoria Baker | First ImpressionsThe facility under past management was awful, but when you brought in Angel and her husband it was a 100% turn around for that facility. Those two deserve a raise and some time off.
ARMOND TOTH | Overall ExperienceSarah was amazing!! We needed an immediate solution to our moving situation. we were on a very short time schedule but at the very last minute she was able to accommodate us with a trailer and a storage unit. She went above and beyond all of our expectations. Thank you Sarah!!
scott cooper | First ImpressionsTruck was in spot we were told to drop off. So we picked a parking spot for it.
Christian Nieves | First ImpressionsAside from payment increase we had a fantastic experience that you for taking care of our stuff
Lisa Mesmer | Overall Experiencetrying to unload is terrible . no room to park and unload. UHaul trucks and trailers parked in the middle on both sides of the buildings. if someone is unloading you cant get by to get to your unit. or if your unloading you have to stop and move and then go back to your spot .
JEFFREY GEISLER | First ImpressionsAngel and her staff were helpful and efficient
Steve Harrison | Overall ExperienceCourteous and helpful staff
Steve Harrison | First ImpressionsLight in unit did not work.
ERIC LIPSEY | Overall ExperienceJust wish I did not have to keep moving my truck, so another truck could pass.
Vinice Jones | Overall ExperienceStaff was friendly helpful.
David Lifka | First ImpressionsThe hall could use a little more light and it could be sealed better so that bugs and lizards stay out of your unit but other than that it was a decent space.
Frankie Perry | Overall ExperienceI went to storage unitover the weekend to pickup a few items & noticed there was a red padlock & notified the office asap. I was informed the computer wiped out all of my contact info etc due to storm & I had to sign & complete etc. again. Needlelss to say, It was quite inconvenient & a hassle to repeat this process. Hopefully this doesnt happen again. The lady at front desk there was helpful & friendly.
VINCE GARCES | First ImpressionsGreat service. Fast and efficient leasing. Angel provided great service.
Ezra Magid | First ImpressionsVery friendly management team
Michael Flynn | First ImpressionsThis has been the WORST Uhaul experience I have ever had. I get trucks fairly regularly and I just am not used to Uhaul falling down on the job in this way. I was over charged by $600.00 my vehicles were NOT ready when promised, I was delayed a day leaving and was still charged full price. Just inexcusable!
Melody Oakerson | Overall ExperienceI had to wait 4hour for someone to open the building and check me in.
Kerwin Lindsay | First ImpressionsThe location is very congested.getting in an out and moving around on the lot is difficult.
Lelia Richardson | First ImpressionsFor the most part I had no issues with uhaul storage, there were a few items that seemed to have mold or something similar on them when I was moving out my things, most of those items have been in there for almost two years and Didnt have an issue with moisture, so I don’t know if maybe there was a power outage or something. Also when I was trying to cancel my storage I was unable to get ahold of anyone at the store itself even though it was 2 hours before closing, I called multiple times as well as my mom, I was always transferred to someone in customer service. I don’t know why I wasn’t able to get ahold of anyone at that location. Other than that it was good.
Mary Shipp | Overall ExperienceVery nice and helpful
Marquita Bennett | First ImpressionsThe front desk personnel were knowledgeable and very kind.
Cheyenne Chandler | Overall ExperienceA little costly for me but it worked out great. It was a clean place and very professional people. Thanks
JEFF SCHNITZ | Overall ExperienceSt Augustine facility was great others I dealt with only mediocre
gordon panter | Overall ExperienceEasy process!
Everything Bagel | First ImpressionsMy overall experience was excellent ! I had my things there for the better part of seven years. The facility was clean , dry , easily accessible and well lit. The staff was always friendly and answered any questions that came up during my time there. I would recommend the St Augustine location to anybody that values the above listed attributes. Thanks again,
JOHN OSBORNE | Overall ExperienceThe staff was great and I had a wonderful experience doing business with this company. Thank you for everything and to staff for all their help and with my needs.
Mark Weatherholt | Overall ExperienceFrom day one this facility has taken care of me and all the staff have been kind and friendly. From calling and emailing about payment to rental of trucks I have never had a problem and always have been happy with doing business there. Only reason I left is I moved further away from the facility and takes me 15 min or more to get there and it is no longer convenient for me to use. Have nothing but great things to say about this U-haul.
Mike Redpath | Overall ExperienceAshley is a superstar
Randy Eugene | First ImpressionsAshley was the bomb, we rent uhauls all thru Orlando daily and none of em were as fast as this one.
Randy Eugene | Overall ExperienceFrom the booking agents on phone to your people working onsite at the facilities are first rate in customer service. They made everything very simple.
Melissa Young | Overall ExperienceMy experience on 3/17/21 was perfect, the staff went above and beyond to meet my needs. She was very friendly and knowledgeable, the business had all the equipment I needed at a fair price. I will be doing business there again. Thanks!
Mark Weatherholt | First ImpressionsI just want to let you know that you’re on call 800 ladies are fabulous! as well as Ashley Kari and Megan who have been handling the rt1 Uhaul in Saint Augustine Florida! Everything Was handled with ease! It was quick and easy I really appreciate it I gave them all a 10!
Melissa Young | First ImpressionsThe lady was very helpful & pleasant.
Suzanne Chowaniec | First ImpressionsEnjoy their professionalism. Satisfied with their knowledge of all equipment at hand. Their commitment to their customers and their concerns. Keeping the area clean and organized. The experience of knowing my things are safe! Just one less thing to worry about. 👍
ANA DELGADO | First ImpressionsStaff were great , place was always well kept.
Richard Velzy | Overall ExperienceShaun and the rest of the staff were always very helpful
John Connerton | Overall ExperienceOverall good group of staff workers and mechanics from Petier of Uhaul and storage of Jericho NY who really helped me out of pinch to the young man that gave me a storage space at closing time in Saint Augustine FL. However i can't say the same for My horrible experience at the Uhaul of Rockville cntr NY Thanks to a very rude and unprofessional male African american who should not be dealing with the public in my opinion.
OSCAR RIVERA | First ImpressionsStaff was very helpful and friendly. unit is easy to access, and move in was a breeze
Teresa Sebring | First ImpressionsThe staff were very friendly and knowledgeable. The facility is clean and well kept.
BARBARA MCBRIDE | First ImpressionsGood job
John Dunmire | Overall ExperienceDawn and her team at this facility are outstanding. Courteous,polite and always very helpful. The property is in need of some attention mainly the concrete drives are cracking up and the doors of some of the outside units are hard to raise without them coming out of there track. Also the property is wayyy over crowded with rental trucks and trailers.
Gregory Oppelt | Overall ExperienceThe general managers are friendly, proactive and over all excellent. My only concern was that ants invaded our storage and were all over our things on the wall shared with unit 22. We were very careful to not put any sort of food/etc. in the unit that might attract pests. My guess is that unit 22 has something in it. Again, the staff was great. Unfortunately the pest invasion made it a bad experience.
NATHAN BJORKLUND | Overall ExperienceSite manager went above and beyond to assist me especially given the last minute change of drop off location. It really made me feel appreciated as a Uhaul customer
KATRINA SLATER | First ImpressionsGreat staff , very friendly, made moving in very pleasant thank you very much you all rock
Mark Korte | Online Move InAfter being a storage unit renter for over 2 years, using auto pay on my credit card, and a frequent renter of trucks by me and my son who own a business that requires truck rentals i checked out of my unit on the 29th of April, 2 days before the first. The employee gave me a receipt, showing no charge due for May. I advised him I was on auto pay and was worried that it might be taken out. He said no. Well, auto pay took the $170.00 for May. I called the local Uhaul number, talked to same employee, he said he was sorry but he couldn't do anything about it, and the manager was not available. I called the 1-800 number, and they said the local manager would call me within 72 hours. He did call, gave me the run around, said it had been more than 24 hours, so he couldn't do anything about it, and wouldn't do anything about it. I asked him if the unit was going to be rented now that it was empty, and he told me because it was no longer rented by me, it was available for rent. Wow. By the way, it took me 2 months to rent that unit in the first place, the larger units are always in demand. So I called back the 1-800 number, and was advised it was up to the local manager what would be done, and that was policy. I told them I wished to register a complaint about it, they advised me they would do so, and the local manager would respond to it within 72 hours. So far I have not received that phone call, which is just as well, it probably would not go well. I will NEVER use Uhaul again for anything, and will advise anyone who asks how poorly I was treated and how I was ripped off for $170.00 by Uhaul. Thank you for the opportunity to leave feedbakck.
Paul Wyland | Overall ExperienceSome of the units have holes in the drywall.
BRIAN HICKS | Overall ExperienceAll good; just a bit pricey. Thank you.
Donna MANNING | Overall ExperienceHands down the friendliest staff we’ve ever worked with thus far.
Matthew Spangler | First ImpressionsShawn and Dawn are great to work with. We did not want to use UHaul after a bad experience we had with the one off Blanding Blvd it they convinced is to allow them to make a difference and they did. Thank you both for a better experience and we will recommend your facility to others!
Peggie-Sue Moorefield | Overall ExperienceClean facility and friendly staff.
Paula Yeoman | First ImpressionsHave used Uhaul for moving and storage several years.Satisfied.Probaboy will again.Not moving anytime soon,hopefully.🙂
kay romines | Overall Experiencestaff is very helpful. After a bad experience with a different location this staff made me want to come back to Uhaul.
Peggie-Sue Moorefield | First ImpressionsNone
Amanda lininger | Overall Experience.
Thomas Dale | Overall ExperienceThis has been the best move in Ove experienced in my life. Shaun and hos team are super!
PRISCILLA DREW | First ImpressionsVery good
Dwight Mayes | First ImpressionsEmployee told me he had the storage unit I needed, hour and a half later he did not have what I needed big waste of time
Dennis Mahon | First ImpressionsDuring hurricane evacuation there were wonderful
Tammy Tombroff | Overall ExperienceGREAT experience. Very easy to work with
John Connerton | First ImpressionsI so appreciate the kindness of the company and the professionalism o the staff!
Leonard Foster | First ImpressionsService was great Service was prompt they got me set with my storage space and everything I needed to go with it in no time at all Thanks to all that help
Trudy Schweinberger | First ImpressionsWe were very pleased with our experience. The staff is terrific.
brendan collins | Overall Experienceeverything went well
Ramona Henry-Rodriquez | First ImpressionsAccess to the property and units is terrible due to all the trucks and trailers stored there. Please move all the trucks and trailers.
Gregory Oppelt | Overall ExperienceDawn, Dave and i believe Ryan were awesome in helping me secure the unit and explain the policy's.
Mike Redpath | First ImpressionsVery dirty storage space Rat droppimgs on the floor and in the corners of the storage space. Will not use again.
Margaret Anderson | Overall ExperienceWas a great place, nice and well kept
brad grace | Overall ExperienceWonder-full place
Jose SANTANA | Overall ExperienceDawn and Shaun Davidson were wondeful. Any questions i asked were explained very well and i felt i was dealing with 2 prople who really knew what they were talking about. They made it a very pleasant
Margaret Anderson | First ImpressionsHelpful as always.
William Boling | Overall Experiencenone
Russell Kriebel | First Impressionsgood job
Willa Scott | First ImpressionsI thought that the grounds could have been better maintained. My unit collected many leaves due to poor weather stripping. Friendly staff. Monthly payment too high for size of unit.
Mark Konick | Overall ExperienceTruck Return was quick and easy. It's nice to have no problems after a long drive.
thomas luechtefeld | First ImpressionsI thought the cost was high for the amount of space in the unit. The fact that it is so close to where we live was the reason I chose to use this facility.
Cheryl Williams | Overall ExperienceGood service
robert carroll | Overall ExperienceEveryone I dealt with was very polite & helpful. Would highly recommend this location. Anthony K
ANTHONY KARAS | Overall ExperienceNice and friendly staff. Only wish is that it's more centrally located in St. Augustine, FL.
Huan Tsai | Overall ExperienceEverything went smooth
Raymond Akerman | Overall ExperienceGreat
Joao Gaspar | Overall ExperienceGreat people running this business
Chadwick Curley | Overall ExperienceFriendly people to work with. Would use again.
John Altman | Overall Experiencenice and easy
STEVE ROTHMAN | Overall ExperienceFacility is fine. People there are great. Your computer system sucks to no end. We cancelled before billing cycle yet I received notices again and again. Improve your system!!!
Greg Neuhaus | Overall ExperienceVery nice manager. Very accommodating.
Kasandra Cowart | ReservationThe staff was very polite and accommodating.
christine mcgrath | Overall ExperienceGreat place.
Huan Tsai | Overall ExperienceGood price and great people
Lehner Lawrence | Overall ExperienceThe staff were very polite and professional.
GLENN SPRAGUE | Overall ExperienceTold they had climate control in size i needed. Got there and they did not. Cost me 100's of dollars for movers and then has to get movers again to move my stuff again to climate control. Never again.
Gwendelyn Russell | Overall ExperienceJohn was awesome! He explained the whole process to me and got me on my way to load and bring my stuff back to my storage unit!
Joyce Bright | ReservationWhere do I start? What a fiasco. Never again. Spent most of the day with 4 storage rentals.... and 4 total screw ups. In the end I shoved a tall armour in a space with just a door, won't fit!
Gwendelyn Russell | ReservationFriendly!
Yvette Powers | Overall ExperienceThis particular location is above par compared to others I have dealt with. I would definitely recommend!
Sara Walley | Overall ExperienceFriendly staff and very accommodating.
Debra Sheets | Overall ExperienceI was very happy with everything.
Mildred Evelyn Wolski | Overall ExperienceGloria was very helpful to me throughout my rental. She was always friendly and easy to work with.
SHARON BOULWARE | Overall ExperienceThere was a discrepancy in the unit reserved & what was available upon arrival. After several phone calls to customer service it took a letter to the CEO to get the issue resolved efficiently.
Lindy Eake | Overall Experiencewe ran out of room moving my son home after college graduation and they were wonderful and saved the day!
Laura Mock | Overall ExperienceNeed to be able to access from the metal pull down on the smaller storages with employee supervision wider doorways by 1 1/3 inches
Jacob Baum | Overall Experience