Customer Reviews for U-Haul Moving & Storage of Saginaw

7,979 reviews

3520 Bay Rd   Saginaw, MI 48603
(Btwn Mccarty & Shattuck)

(989) 791-1510

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(989) 791-1510

3520 Bay Rd
Saginaw, MI 48603
(Btwn Mccarty & Shattuck)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Andre Borrello 
Rating:
5.0

Customer did not leave a comment.

Colleen Moon 
Rating:
5.0

Had to spend $5 more for a trailer I didn’t want because they didn’t have the one I wanted. Not happy.

Thomas Mueller 
Rating:
5.0

Nothing

Constance Mayes 
Rating:
5.0

Customer did not leave a comment.

Vicky Smith 
Rating:
5.0

Pick up and drop off were easy.

Glen Stewart 
Rating:
5.0

The app is not user friendly. It would not scan the QR code to return the trailer. After multiple attempts on two different phones, and two different QR codes (the one on the trailer and the one on the pamphlet I was given) I did an online chat, which was not much more helpful, but at least told me I could do it on the website. After logging into my account online, it could not find my reservation and stated that I had no previous rentals. I was finally able to return the trailer by using the number on the order. It should not have taken me over 30 minutes to self check in a trailer. Either make the technology work like it should, or allow it to be checked back in, in the morning, without charging a ridiculous fee.

Thomas Ewald 
Rating:
5.0

Customer did not leave a comment.

kynneisha patterson 
Rating:
5.0

Customer did not leave a comment.

AARON MCBRIDE 
Rating:
4.0

I find it concerning that they take a photo of you and your license at this location but nothing is posted to say this will be done. Nice rented here multiple times and at other locations . This is the first Time I experienced this and the employee said it was being done due to theft . When I questioned it she said the owner says they need to do it and not every location follows this rule but they do .

Amy Boeve 
Rating:
3.0

Saginaw location was not really helpful in answering questions i had about UBoxes. They were understaffed and not willing to take time with me. The Lansing office that actually handled the boxes were very helpful and the driver who delivered and picked them up was incredible

Garrison Bromwell 
Rating:
4.0

Was told prior to our arrival that they had a storage large enough for my 26ft truck but only had a 10x10 when I arrived so I had to go to a Storage down the street for the other half of my household.

GLENDA Love  |  Overall Experience 
Rating:
5.0

Great customer service. Thank you.

raecille brooks 
Rating:
5.0

Sad sad sad to hear about Wendy. Great location with great staff.

Tom Mueller 
Rating:
5.0

Customer did not leave a comment.

carolina rivera 
Rating:
5.0

Customer did not leave a comment.

Daniel Mahan 
Rating:
4.0

Customer did not leave a comment.

TIMOTHY JAMES NEAL 
Rating:
5.0

Customer did not leave a comment.

Luis Lindsay  |  Overall Experience 
Rating:
3.0

Make sure the running lights on the trailer rental we used work. We had to drive the WHOLE trip with the emergency flashers on...

Gabriel Karp 
Rating:
5.0

Always very accommodating and courteous.

david brown 
Rating:
5.0

I told him I had problems with the chain I think a clamp fell off and chain kept dragging we kept pulling over n tucking the chain up n the straps kept getting loose

rosalinda Garza 
Rating:
5.0

Excellent customer service

STEPHANIE SELMI 
Rating:
5.0

Customer did not leave a comment.

Petr Mehall 
Rating:
3.0

Customer did not leave a comment.

Briana Jones 
Rating:
3.0

I thinks there needs to be running boards on the trucks when I returned the truck I fell out of the truck in your parking lot on my back and one of your workers just looked at me and walked inside I will never use this company again due to your staff.

Kim Keyser 
Rating:
5.0

Customer did not leave a comment.

ovidio morales 
Rating:
5.0

Great experience

eugene fushi 
Rating:
5.0

Customer did not leave a comment.

shunique holmes 
Rating:
3.0

Customer did not leave a comment.

Christopher Clark 
Rating:
5.0

Outstanding

arturo aguilar 
Rating:
5.0

Customer did not leave a comment.

Michaelharold Brinkman 
Rating:
5.0

Friendly staff. I always have a great experience at this location. Their vehicles are clean and well maintained.

Heath Bobick 
Rating:
1.0

Customer did not leave a comment.

Matthew summers 
Rating:
5.0

Customer did not leave a comment.

dave vanderlip 
Rating:
5.0

Customer did not leave a comment.

nathen mills 
Rating:
4.0

Customer did not leave a comment.

Michael Pruitt 
Rating:
5.0

Customer did not leave a comment.

Christina McEmber 
Rating:
5.0

Customer did not leave a comment.

GORDON HAAS  |  Overall Experience 
Rating:
4.0

The Uhaul employees that I have met have been very good albeit busy. Uhaul’s business practices stink.. My confirmed reservations are always changed, last minute, and terms are changed as well. Looking at the huge number of emails I got from Uhaul, I ended up with 3 different prices. When I returned the vehicle both Uhaul help center and the Uhaul facility were closed. There were no signs or instructions on where to park or what to do. I had to decide if I wanted to pay money for someone to check my vehicle in after sitting in an unsecured lot for 2 days or use an app. The app took a few times to download, and awhile to work through. I have used Uhaul multiple times and have been left only marginally satisfied each and every time.

joe demaria 
Rating:
3.0

Customer did not leave a comment.

David Silver 
Rating:
5.0

AS LIKE ANY OTHER TIMES I'VE USED YOUR SERVICES YOU GUYS DID EXCEPTIONALLY WELL THANK YOU SHOUT OUT TO TRACY ON BAY RD

Phaedra Gissendanner 
Rating:
5.0

Customer did not leave a comment.

Rodney Armstrong 
Rating:
3.0

You could provide dollies to help your customers.move large, heavy objects.

EVELYN JEAN 
Rating:
4.0

Customer did not leave a comment.

GLENDA Love  |  First Impressions 
Rating:
4.0

Good people doing a great job!

larry green 
Rating:
5.0

Customer did not leave a comment.

Amy Sierocki 
Rating:
5.0

Customer did not leave a comment.

Rodney Armstrong 
Rating:
5.0

Customer did not leave a comment.

KURT ROGERS 
Rating:
5.0

The storage was facility was clean well it everybody was professional. I needed to use a truck to move my things. The truck that I use that headlight was not working correctly and I did not know because I didn’t do a check with the staff before I left with the truck and the brakes were skipping, and I informed them as well when I return the truck, but overall it was good

Gloria Ingram  |  Overall Experience 
Rating:
5.0

Good service. Friendly staff.

Nancy Flahergy 
Rating:
5.0

Customer did not leave a comment.

Mackenzie Kussro 
Rating:
5.0

The 10 ft. Truck I rented only had 1 windshield wiper.. the passenger side didn't work at all. I told them I would still drive it because all I was doing was picking up a mattress and would be back in an hour. After the truck warmed up and I had the heat on high.. the inside of the cab smelled like fish.. like dead fish.. I had to drive with the window down. Now I have rented from this location many times.. and the customer service is outstanding and they are fast and friendly. This particular truck was less than pleasant. I would and do suggest others use this location based on their outstanding customer service alone.

JEFFREY SHAWN WILLIS 
Rating:
5.0

Customer did not leave a comment.

Jeff Talaski 
Rating:
4.0

Although I didn’t have a bad experience with this location, I did have a horrible experience with Uhaul Ubox customer service/department. Never, ever again. I was surprised to come across the number of incompetent agents who cannot help me with one issue 🤔.

Adrianna Pham 
Rating:
3.0

The truck wasn’t cleaned off it was covered in snow. There was supposed to be a dolly and furniture pads included but none of it was. However, my issue is with U-Haul itself, not particularly this location because I had to go to this location at the last minute since the vehicle I was supposed to be renting was inaccessible. I was also double charged which I was told I would not be.

Jennifer Richter 
Rating:
3.0

Better notifications that someone is in the store room waiting at the checkout desk. The truck I rented had 133k miles on it, inside of cap was filthy and sounded horrible driving.

Matt Price 
Rating:
5.0

Excellent,courteous service.

david brown 
Rating:
5.0

Start to finish everything was great! Even when I accidentally booked for the wrong day it was fixed in no time.

Stacey Korpal 
Rating:
5.0

Customer did not leave a comment.

KENNETH ROY 
Rating:
5.0

Customer did not leave a comment.

Dana Gremel 
Rating:
5.0

All was sweet. Thanks

Tanya Battie 
Rating:
5.0

No issues during this rental. Employees were awesome. This location always provides excellent service.

Christopher Rohde 
Rating:
5.0

Don’t know lol

John Semetnic 
Rating:
5.0

Customer did not leave a comment.

KALLAN LARSEN 
Rating:
5.0

?

John Semetnic 
Rating:
5.0

Staff was very friendly and helpful

Jessica Barnes 
Rating:
5.0

Customer did not leave a comment.

Cheryl Buriel 
Rating:
5.0

Excellent service

Danielle Ortiz 
Rating:
5.0

Customer did not leave a comment.

John Semetnic 
Rating:
5.0

Customer did not leave a comment.

karen Ross 
Rating:
5.0

Customer did not leave a comment.

Michael Snipes 
Rating:
5.0

The windshield of the vehicle was dirty.

Timothy Kennedy 
Rating:
1.0

My uhaul statement order says drop off on xmas eve but no time stated. They charged me $40 for a late drop off.

Dana Armendariz 
Rating:
5.0

The workers were very friendly and helpfull

Bill Krenz 
Rating:
5.0

Wonderful I wouldn't change anything. The staff was amazing as well.

Aaliyah Wilson 
Rating:
5.0

Customer did not leave a comment.

Titus Dutcher 
Rating:
4.0

Roll door would not lock, and my belonging could have all fallen out.

Cheryl Cicalo 
Rating:
5.0

The guy that helped me was very professional.

VELMA WILKES 
Rating:
5.0

Customer did not leave a comment.

Terry Allen 
Rating:
4.0

Only complaint is that the staff member then offer a partial refund or a vehicle exchange. Our rental wasn't due back until December 24th. We returned it early because of all the issues with the rental.

Bruce Andres 
Rating:
5.0

Customer did not leave a comment.

Cynthia Mushett  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

susan worley 
Rating:
2.0

Not charge people extra with no warning of what your being charged 79$ was being held the day I picked up 39.95 for truck gas was 37.50 15$ for coverage 7$ for a dolly I didn’t get and it came to 189 with no explanation I could add that twice n it still don’t add up to almost 200$ they basically charged me whatever they wanted it does not add up on my receipt

Candice Parish 
Rating:
3.0

Customer did not leave a comment.

CARLTON GALES 
Rating:
5.0

Quick easy and reasonable.

Ona Lee Hoard 
Rating:
2.0

Better customer service...

Matthew Washe 
Rating:
5.0

Everyone was extremely nice and helpful

Jill Rechsteiner 
Rating:
5.0

Customer did not leave a comment.

Jacob Brissette 
Rating:
5.0

Customer did not leave a comment.

Audra Davis 
Rating:
5.0

Customer did not leave a comment.

Donald Palmiter 
Rating:
5.0

Customer did not leave a comment.

Tharesa Michalski 
Rating:
5.0

Customer did not leave a comment.

Landon Schirber 
Rating:
5.0

They helped work around our schedule, and kept everything very professional. Thank you for making our move easier.

todd brown  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Geoff Gruenberg 
Rating:
5.0

I placed a reservation for a pickup truck at this location. The day I was going to pick up the vehicle, I received a call telling me that the vehicle I reserved wasn't available and I was going to be given a box truck instead. I was not happy, this is the third time this has happened. When I got there to pick up the vehicle I saw a truck that I reserved sitting on the lot. I asked about that one and was told that was held for someone else. Why was I inconvenienced, why was my reservation disregarded. Your sign says guaranteed reservations, I don't understand why my reservation was not important to be kept

Jay Tillman 
Rating:
3.0

Customer did not leave a comment.

Justin Cross 
Rating:
4.0

Customer did not leave a comment.

Andrew Ruppel 
Rating:
4.0

Customer did not leave a comment.

Jim Olvera 
Rating:
5.0

Always very courteous and accommodating.

david brown 
Rating:
4.0

Customer did not leave a comment.

Justin Wall 
Rating:
5.0

Customer did not leave a comment.

Juan Anguiano 
Rating:
4.0

Seal on rear door leaked during rainfall. Boxes got wet.

Matthew Welch 
Rating:
5.0

Customer did not leave a comment.

Crystal Murphy 
Rating:
3.0

Customer did not leave a comment.

Kathy Campbell 
Rating:
5.0

Customer did not leave a comment.

Donald c Lage III 
Rating:
5.0

The running lights were not working

Dawn McCallum 
Rating:
4.0

Very crowded and confusing signage where to drop off due to so many vehicles on property.

David Howell 
Rating:
5.0

Wasn't expecting storage to be so convenient and helpful staff.

GORDON HAAS  |  First Impressions 
Rating:
5.0

Very nice & clean highly recommended

ROSE ANN CORONADO  |  Overall Experience 
Rating:
3.0

Only one staff seems to want to help all the men I talked to just wanted to rush me off. Unit was smaller then I expected for the price you are charging found a 10x20 for 80 a month...that's not 10 feet height so everything thing can but can fit.

angela green  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

joshua Buerkel  |  Overall Experience 
Rating:
5.0

Easy to access and employees very helpful! Unit was ready and very clean! Great experience!

Barbara Booream  |  Online Move In 
Rating:
3.0

Smells like something died inside the facility

taylor walker  |  Overall Experience 
Rating:
5.0

After using the storage facility for 8 years, i was very happy with the staff, who were always ready to help, the facility itself, and the ease with managing my account online. If I ever need storage again, I'll definately be back.

JIM BOCK  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Tameka Greene  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sally mims  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

joshua Buerkel  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

taylor walker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Luis Lindsay  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Judy Freeze  |  Overall Experience 
Rating:
3.0

Small unit high prices. I could have and should have found something cheaper.

Heather Sutter  |  Overall Experience 
Rating:
4.0

Small issues with pickup and refunds but overall a smooth experience. Facility and staff in Saginaw on Bay Rd were very helpful and patient.

Grant Walles  |  First Impressions 
Rating:
5.0

Owner Tracey Sequin and her crew were so helpful and friendly! Over the four years we stored our goods here, we’ve been nothing but delighted. On our move-out day, Tracey was gracious and very dedicated to making sure all our needs were met in detail, with a happy smile. Excellent business!

Wes Skinner  |  Overall Experience 
Rating:
5.0

Simon was a fantastic person to work with! I accidentally rented a storage unit instead of a truck and his humorous handling made me feel ever so slightly less an idiot. He deserves a raise and a promotion!

Connie Johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brian Lampkin  |  Overall Experience 
Rating:
3.0

It was a huge inconvenience getting my stuff out of storage February the 14th around 6:00 p.m. because the two sliding big doors did not open and they've been broken for months and the price of the storage is kind of high price could be lowered I left my storage clean

claude wills  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

dorrence hall  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARY-MICHAEL JACKSON  |  Overall Experience 
Rating:
5.0

Thankful to U-Haul Staff!! We are long term clients!!

Cynthia Young  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Demarion Cork  |  Overall Experience 
Rating:
4.0

The young lady that helped me started out a little rude but moving forward...she was very helpful and informative!

Erica Blackwell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gloria Deberry  |  First Impressions 
Rating:
1.0

I was acausted by the associates that work tbere after havi g went through a tromatic event when and with the move to be swarned at fingers pointed iny face called names i didnt stay at uhaul storage i went somewhere else

Thomas Karas  |  Overall Experience 
Rating:
5.0

Wonderful service and people..

DORIS ANN HUMPHREY  |  First Impressions 
Rating:
1.0

Price for a small unit way to much

Elisequziel Bauza  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sally mims  |  Online Move In 
Rating:
5.0

Wonderful clean inside storage unit. Great staff.

Kathy Costello  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ASTRID LARISSA WEBSTER  |  Overall Experience 
Rating:
5.0

Everyone was friendly and nice and made me feel very comfortable

johnna potts  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Elizabet Henne  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tim Roush  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Taquita Knox  |  First Impressions 
Rating:
5.0

Tracy checked me in originally and was VERY helpful. The various staff lenders keep in contact by radios and appear to work very well together (no sniping comments). I do not know the young man who helped me with parking my truck as i moved into the storage unit and then who subsequently checked in my rental truck, but he was SO KIND. Tall thin dark- complexion, great smile, wearing a boonie hat. I was so very appreciative of him.

Gayle Jones  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Michael Roberts  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Harkesh Patel  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Christophernicho Smith  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

CHRISTINA COOPER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Monte-Anna Davis  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Shavanna Johnson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Penny Fuhrhop  |  First Impressions 
Rating:
2.0

The lady that was there I think it was Wendy, in the Saginaw bay rd ,was very nice and helpful, I appreciated her help tremendously, thank you again for your service

OPHILIA GOJCAJ  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Angela Peters  |  First Impressions 
Rating:
5.0

Wendy and Tracy were extremely helpful. Made the experience enjoyable!

Wendy Wyman  |  Overall Experience 
Rating:
5.0

Staff were amazing, and extremely helpful. Would have preferred options for larger storage units however, due to location of facility, it’s understood on why that is not an option.

Bonnie Smith  |  First Impressions 
Rating:
5.0

We were very happy with our storage unit while we were moving. Everyone was so helpful and prompt if we had any questions. I would use them again if the need comes up.

chris callaghan  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

PHILIP ZAROO  |  Overall Experience 
Rating:
2.0

I was not told that the 24 hour access was untrue. It is only extended hours which no sign even explained what that meant. I need the exact times. This resulted to me getting locked out of the building while I was still unloading and had to take an extra day to unload and drive 5 hours. This entire experience was garbage and has cost me 400 bucks and U-Haul thinks they are going to charge me for miles but I will not or I will get my 400 I am owed. Will never move with U-haul ever again.

Benjamin Mitcham  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

Lamont Blackwell  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

ASHLEY LYNN STJAMES  |  Overall Experience 
Rating:
5.0

Wendy the manager always goes out of here way to make sure that I am cared for and happy with my service at Uhaul. I would also like to say that Tracty greets with a smile and always calls me out by my name!

JON MOHN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

norberto garcia  |  Overall Experience 
Rating:
5.0

Wendy is the best! And all of her employees are the best!

carlos salamanca  |  Overall Experience 
Rating:
5.0

The U-Haul personnel were professionals and courteous. They knew their job well.

Russell Staples  |  First Impressions 
Rating:
4.0

Great place and staff... but outside in the winter is a slip and fall begging to happen. The entire area behind the building is not salted and barely plowed it seems. Almost fell several times.

Zachary Drouin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

rhonda clark  |  Overall Experience 
Rating:
1.0

Everyone was friendly but my card never worked so I would always have to go in and each time have to wait while they tried ti fix it until finally they would let me in themselves. It was super frustrating especially when I wast tying to grab something quick.

Sarah Marx  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tom Bradford  |  Overall Experience 
Rating:
2.0

I did my storage unit online. However I was charged 4 times.went there discussed Iraq and he said I had to wait for the next business day and this was Saturday. Then after my First load because I’m currently in a law suite I took pictures befor and after I left and the first trip! Came back and things where different. Bulta where missing and the storage unit next to me has a unit with electricity running from it to my unit. I spoke the manager about it and she told me The was medication and a fridge that needed to be ran in that unit. Then I told her that just seemed weird because we where not allowed to to that. She said they paid extra and there was a camera in the unit as well. Well why do u need a camera in the unit of you ha e them in ever corner or hall of th storage place? Little writes to me. I asked to change units and I did. Came back to the new unit and same thing. My property where moved and the structure of my unit was different. Very strange and in easy. The workers keep saying no one can get in so it makes me question is it the employees who are messing with the units themself! After I complained manager was very rude and said I couldn’t do anything unless I had pictures. I told her yes and she got mad and Walked off. Why would you be so mad at me about figuring out why things are being messed with? I didn’t want to question any more and could tell she was not interested in my Issue the manager that is. Then they guy that helped me Saturday was nice but when I went on Monday to address my Fees still on there him hisself gor mad and said whatever and walked away.

Amber Woodmore  |  First Impressions 
Rating:
5.0

The General Manager, Wendy, was super helpful & pleasant to work with! The process went very smoothly & quickly! The storage faciluty was immaculate! Thank You!

Amy Boone  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

nicole schemm  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eddie Stinger  |  Overall Experience 
Rating:
5.0

Top notch! Very impressed with the service!

Jeffery Papst  |  Overall Experience 
Rating:
5.0

Wendy and Saginaw team are great! Extremely knowledgeable, friendly, go well above and beyond in customer service.

Kim Bacon  |  Overall Experience 
Rating:
5.0

Nothing else

erika brans  |  Overall Experience 
Rating:
5.0

Thank you Wendy. Wish you were a teacher here and all U-Haul facilities across the USA for EXCELLENT customer service. unit 1625

brandon mcqueen  |  Overall Experience 
Rating:
5.0

Wendy and service team at this location are the best. Go above and beyond Very friendly and helpful Made our experience go smoothly

Kim Bacon  |  First Impressions 
Rating:
4.0

This is a nice facility.

Daniel Cardenas  |  Overall Experience 
Rating:
4.0

Very accommodating

Barbara Taylor  |  First Impressions 
Rating:
4.0

Good folks here.

Daniel Cardenas  |  First Impressions 
Rating:
5.0

Wendy was awesome

Barbara Wilcox  |  Overall Experience 
Rating:
5.0

Thank you Tracy for all of your help! Thank you for making sure I was well taken care of and had everything I needed!!!

staci tinney  |  First Impressions 
Rating:
5.0

There were 2 young men working, and there were quite a few customers returning trucks, they were doing a fantastic job taking care of all customers and keeping them all satisfied. Great customer serv

Barbara Wilcox  |  First Impressions 
Rating:
5.0

Tracey and Wendy were excellent and assisted me with any questions or concerns I had.

Christopher Buchanan  |  Overall Experience 
Rating:
5.0

The manager really knows her STUFF!!😊

Jewell White  |  Overall Experience 
Rating:
5.0

Very helpful! Pleased!

Barbara Railing  |  First Impressions 
Rating:
5.0

Friendly, energetic and HELPFUL staff here! The storage facility itself is very very clean inside, and the security appears excellent.

Wes Skinner  |  First Impressions 
Rating:
5.0

WENDY MIER IS AN ANGEL!!!

Cornelius Phelps  |  Overall Experience 
Rating:
5.0

The only concern I have it cleaning up right outside of the large door more often. I have seen sharp objects and glass often, and stepped on one which sent me to get a tetanus shot.

SAGINAW ISD  |  Overall Experience 
Rating:
5.0

She did a good Job serving me, very friendly :)

ERNESTINA TUPPER  |  Reservation 
Rating:
4.0

I am still owed 92.20

Nora Hollis  |  Overall Experience 
Rating:
5.0

The staff was very friendly and helpful. The ladies I worked with did a great job.

Helen Gruen  |  Overall Experience 
Rating:
5.0

Always a good experience.

Marilyn Patton  |  Overall Experience 
Rating:
3.0

Having to pay for night access after paying over $150 a month for the unit is way too high. The access times are terrible, and waiting at the place for help is always too long. I would not reccomend.

Julie Guavreau  |  Overall Experience 
Rating:
5.0

The staff is awesome. I lost my pandora bracelet and they found it. Called me right away and put it up until I came and got it. Thanks guys!

Latasha Lawson  |  Overall Experience 
Rating:
5.0

Thank you to uhaul, and their staff all was great.

MICHAEL REIDLINGER  |  Overall Experience 
Rating:
5.0

Great service

Deondra Grimes  |  Overall Experience 
Rating:
5.0

We were moving from out of state. We needed storage for a few months, then truck rental to move everything out of storage to our new home. This team was top notch, excellent customer service.

LAURIE KUHL  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

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  • Trailers & Towing

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  • Self-Storage

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  • U-Box® Containers

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  • Propane

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