Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Manager Dra was very helpful with the process
He was very patient and explained everything well with every question I had
Great manager!
Cameron Stipp
Rating:
5.0
Customer did not leave a comment.
Timothy Park
Rating:
4.0
Customer did not leave a comment.
Linda Need
Rating:
5.0
The staff was very polite and helpful.
Doug Maize
Rating:
5.0
TRAILER HAD ISSUE WITH RAMPS, RAMP KEEPER BROKEN. NEEDS TO BE FIXED BEFORE NEXT RENTER. When I checked trailer out Friday night everything went smooth. Until the next morning loading car on, noticed ramp keeper cracked and hanging on. When loading car ramp slipped out of hold and fell. Keeper completely broke off. No issue, got the car on trailer and used a ratchet strap to hold ramp in. THIS NEEDS TO BE FIXED BEFORE NEXT RENTER.
Niall Odonoghue
Rating:
5.0
Customer did not leave a comment.
Nicholas Cruz
Rating:
4.0
Busy, but it was Saturday. It was handled pretty well.
william hyatt
Rating:
5.0
Very prompt and courteous service. Keep on doing what you are doing.
Charles Ephland
Rating:
5.0
Customer did not leave a comment.
Eric Davis
Rating:
5.0
Customer did not leave a comment.
Ronald Nutt
Rating:
3.0
The person receiving the truck met me outside so I didn't see inside the shop. She was very rude.
Borden Hallowes
Rating:
3.0
Was treated very well at this facility.
Patsy Jones
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
RODNEY RUSS
Rating:
5.0
No issues; customer service at departure and arrival were excellent
Annamaria Mastronardi
Rating:
2.0
Customer did not leave a comment.
Jeff chauvin
Rating:
4.0
When we returned our truck yesterday afternoon (3/16/24) the lady was very rude. She wouldn’t let us “check it in” she just said to “go put the keys back in the truck”. Had she done her job and let us check in with her we would’ve noticed we left our (personal) moving blankets in the back. She then proceeded to charge us a “cleaning fee” for removing 2 little blankets. The truck was otherwise very clean and was returned in the condition it was rented from.
I would like you add that the younger man we had during morning pickup did a great job. I’m not sure what this ladies problem was but if she hates her job this much she should find elsewhere to work. :/
Gary King
Rating:
3.0
Mobile app didn't allow me to pick up truck without going into office. Starr were nice and helpful. Truck was old and not particularly clean.
Randall Rogers
Rating:
5.0
The U-Haul app made checking in a little more complicated than it needed to be. There was only one person working so the wait was a little longer than expected. Luckily, the associate at the counter was efficient and effective.
Clifton Patterson
Rating:
5.0
Service was excellent. Highly recommend this location.
Chester E Naramore III
Rating:
5.0
Customer did not leave a comment.
Scott Weber
Rating:
4.0
Customer did not leave a comment.
carol tompkins
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Kristen Shope
Rating:
5.0
great service!
Nicole Storey
Rating:
4.0
Customer did not leave a comment.
Valentyna Harchenko
Rating:
4.0
Customer did not leave a comment.
bryan zachary
Rating:
5.0
Customer did not leave a comment.
Joel Cadena Olmos
Rating:
5.0
Please keep hiring young people like the young lady who helped me.
She was amazing.
Deondre Gaines
Rating:
5.0
Customer did not leave a comment.
Timothy Quaye
Rating:
5.0
Customer did not leave a comment.
Ryan Borawski
Rating:
5.0
Customer did not leave a comment.
denise engel
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Harrietta Simmons
Rating:
3.0
low staffing at times means waiting for someone and not notes that they are away or working with others. A bell or something to alert staff that someone is in the office would be beneficial.
Michael Mahar
Rating:
4.0
Customer did not leave a comment.
Carl Shifflett
Rating:
5.0
Remain friendly, fast, and cost consciuos.
Barbara McKinney
Rating:
5.0
NA
Gloria Pinson
Rating:
5.0
Great Staff.
Thank you for hiring such wonderful People.
Suzanne Thurman
Rating:
5.0
Everything was excellent! Great staff.
Richard Angus
Rating:
5.0
I do think the truck that I rented needs a tuneup. It did make a very strange sound while driving, and the right side mirror would not stay in place.
The staff was excellent, and the office was kind and clean. I enjoy renting from the Westmoreland location.
Kathryn Lempereur
Rating:
5.0
Customer did not leave a comment.
Bradley Proctor
Rating:
5.0
Customer did not leave a comment.
Tim McGinley
Rating:
5.0
Excellent. Guy was busy but did a great job of working through the customers and keeping everything moving. He handled everything like a pro.
Michael Pickard
Rating:
5.0
Customer did not leave a comment.
james russell
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jim Fitz
Rating:
4.0
My only complaint at this location is the parking. Great service all the time.
Gary Bryant
Rating:
4.0
Overall it went well and the staff were super friendly.
The online check in was slow and clunky. It would have been quicker to go inside and handle in person.
The truck itself was fine. There was a light on from the start about RR tire needing air. There was also another light on on the dash.
Brent Beckham
Rating:
4.0
Keep on doing. Employees were congenial and polite.
Stanley Reiber
Rating:
4.0
Site needs more customer parking.
James Williams
Rating:
4.0
Very friendly and efficient service.
Sandra Boerst
Rating:
5.0
Customer did not leave a comment.
LYMAN WILKINS
Rating:
5.0
More parking
matthew faulk
Rating:
5.0
Everyone who works here is so friendly and professional
AnnMarie Hudson
Rating:
5.0
Customer did not leave a comment.
Christina Jeffrey
Rating:
5.0
Customer did not leave a comment.
JOHN CLARK
Rating:
5.0
Uhaul now forces the customer to pick up and drop off where Uhaul wants, not necessarily where the customer wants. Years ago, before customer service took a hit for profits, Uhaul would make sure it had the equipment you needed at the location you wanted.
Harold McClain
Rating:
5.0
Appreciated the attention by staff as soon as I walked in. Very helpful and professional. Got out and back in with no wait or glitches. 10’ truck was just the vehicle for our purposes. Thanks for being open on Sundays!
Robert Inskeep
Rating:
5.0
The new manager and previous manager have been extremely helpful and polite. Wonderful customer service and nice clean and convenient location.
Heather Skuggen
|
First Impressions
Rating:
5.0
Keep up the good work...
Selene Cypress-McNairy
Rating:
5.0
Customer did not leave a comment.
JAMES NELSON
Rating:
3.0
The young lady who checked me in was very professional, courteous and friendly.
Kathleen Rissberger
Rating:
3.0
Customer did not leave a comment.
Robert Guarino
Rating:
5.0
I have used this location twice during my move and may have need to again. The staff is extremely helpful and friendly, we love this location!
Kimberly Botters
Rating:
5.0
Customer did not leave a comment.
Roger Hockett
Rating:
4.0
Please stop recommending Greater Moving Company. There service was horrendous
Natasha Harper Hawkins
Rating:
5.0
Customer did not leave a comment.
Daniel Wallace
Rating:
5.0
Customer did not leave a comment.
Mike Shula
|
First Impressions
Rating:
5.0
Very Friendly and Helpful staff employees!
leroy grismer
Rating:
5.0
Extremely professional service, and very informative and patient
Mike Shula
Rating:
5.0
Have always had a great experience with the staff at this location. They are very kind and helpful!
Shannon Vannelle
Rating:
1.0
Very rude customer service. Employee was not helpful and rude when being asked questions pertaining to her job and how to return equipment.
Eddy Medrano
Rating:
5.0
Customer did not leave a comment.
Vickie Shahady
Rating:
1.0
Yuri Wilson was absolutely disrespectful to be. She stated, " I will not take care of you and waved me off." Several other people that was white came in and did not get that response. She told me she was done for the day and was the only person working and did not have time to fill my reservation. The uhaul people told me she cancelled the reservation so I told them how she was treating me and they gave me a new location to reserve at. It was absolutely horrible
Alisa applewhite
Rating:
5.0
The young lady running the business is fabulous, smart, professional and hard working. This is by far the best U-haul location and provides unbelievable service.
M. Shaw
MARTY SHAW
Rating:
4.0
The girl who came in on her day off on Sunday was so nice and professional. Even with rude customers ahead of me. Just refreshing how she was so helpful
Scott Kwait
Rating:
5.0
I’m not sure of the girls name that works here, but this was the second time she has been working there solo and she is amazing at her job.
Obviously she is overwhelmed and there needs to be more staff on hand, but it sounded like both times she was in a tough situation having to be there solo (no shows and call-outs) and she pulled it off beautifully.
Really appreciate her Customer Service, work ethic, and Calm under pressure. Give that girl a raise!
Clayton Russell
Rating:
4.0
The only issue was that the U-Haul billing system was down on Sunday when I returned the tow dolly and was not working really well when I picked it up on Saturday.
Gregory Sowers
Rating:
1.0
There was one person working when I picked up the truck who had to do everything by himself.
Then when I dropped off, there was one young lady working by herself which was not safe. She was so busy trying to do everything while multiple people were waiting. It’s pathetic that U-Haul rakes in money and cannot be bothered to make sure they have enough staff to do business and keep them safe. This is the second time I hav experience this at this location. Pitiful, do better!
Kevin Ronan
Rating:
2.0
I had a truck reserved with moving pads and a furniture dolly all reserved with a confirmation. When I show up, they say all the dollies are gone even though it was reserved. It doesn’t matter other people took them. They don’t have anymore. Very unacceptable. Also had an encounter with an employee, when I just simply asked why the truck was not brought upfront I could had been prior since I had an appointment at 2:30 to pick it up. It was almost 3 , when I just simply asked why the truck was not brought upfront as it had been prior rentals, since I had an appointment at 2:30 to pick it up. It was almost 3 o’clock because of traffic and having to wait for a child to come drive me there I was told that the reservation was close to being canceled even though it was less than 30 minutes from the 230 reserve time . She got upset and then walked away, saying she would not even help me and clocked out.
William Blitstein
Rating:
5.0
Customer did not leave a comment.
Steve Voytovich
Rating:
5.0
The service person behind the desk, Jewel, could not have been more helpful. I note that she was under siege with customers and alone. She managed it all perfectly
Kerry Mylett
Rating:
5.0
More parking for customers cars.
Diane IANNUCCI
Rating:
5.0
Quick and easy. Nice folks and an easy process.
john brock
Rating:
5.0
Amazing customer service!
Adam Mansour
Rating:
3.0
I was charged for 2 days for a 5 hour rental. I submitted a query to customer service and still have not received the reimbursement.
JP Barfield
Rating:
5.0
Everything was just fine
Joel Pope
Rating:
5.0
Customer did not leave a comment.
thomas jennings
Rating:
4.0
I rented 2 weekends in a row and the dollys I needed were not available either time which makes moving so much harder. Jewel was so sweet and called around and none nearby had any either. If you don’t have the equipment you should get more or take it off your website. If it weren’t for Jewels exceptional customer service I would give this place 2 stars for lack of equipment reserved and necessary to make a big move.
Amber Parr
Rating:
5.0
Nothing, it was a great experience!
Todd Friedman
Rating:
5.0
Customer did not leave a comment.
Tyler Stankiewicz
Rating:
5.0
The staff is very friendly and helpful specially Sunday, she is wonderful when she answers the phone you could tell she has a smile on her face and the rest of the staff are very nice.
JULISSA Martinez
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
MEGANJO LEDENICAN
|
Overall Experience
Rating:
4.0
Great customer service!
Joseph Pittman
Rating:
5.0
Staff are very polite and helpful.
Robert Woods
Rating:
5.0
Customer did not leave a comment.
John Bach
Rating:
5.0
Staff is very friendly, knowledgeable, and helpful. Keep up the great work!
David Pitts
Rating:
5.0
Customer did not leave a comment.
Lawrence Helfrich
Rating:
5.0
Customer did not leave a comment.
Daniel Wallace
Rating:
4.0
Customer did not leave a comment.
Peter Young
Rating:
5.0
Dra was fantastic and provided excellent customer service. The truck was ready and clean, no issues with pick-up or drop off.
Christopher Muellenbach
Rating:
5.0
Dre was great. Very courteous.
Ronnie Mahofski
Rating:
3.0
Customer did not leave a comment.
Leonard Bernens
Rating:
5.0
Customer did not leave a comment.
Robert Trgovich
Rating:
5.0
Customer did not leave a comment.
Scott Glover
Rating:
4.0
The ropes that were tied to the side walls when I picked it up I left inside the trailer tied to the sidewall. They charge me for those to cut those off and I told them I left it exactly as it was when I picked it up. They ended up taking the charge off.
Pete Vilett
Rating:
5.0
Customer did not leave a comment.
CHRIS HOLLINS
Rating:
5.0
Not sure.
Thomas Baker
Rating:
5.0
Customer did not leave a comment.
KENNETH MARCHAND
|
First Impressions
Rating:
5.0
Great facility, great service - would highly recommend
ED HORNE
|
Overall Experience
Rating:
2.0
U-Haul should disclosure hidden cost. For example at pick up I was told I had certain mileage but but could drive additional to return rental. They referred to it as a buffer. At return I was charged additional $$ because of going over 33 miles. Neither pickup or return locations had anywhere to park.
Eddie Culberson
Rating:
5.0
Everything was fine. Nice young lady. In and out quickly!!
Joel Pope
Rating:
5.0
Customer did not leave a comment.
ANGELICA VEGA
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Megan Ledenican
|
Online Move In
Rating:
5.0
Fantastic, highly recommended
Antonio Grayeb
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Peter Enyeart
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
George Harris
|
First Impressions
Rating:
5.0
The managers of the location have always been awesome to work with!
Adam Mills
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
DAVID HYNES
|
First Impressions
Rating:
1.0
There were multiple occasions I was unable to access my paid space and/or exit with my boat due to using my space for others’ vehicles/boats or clogged drive/entrance. Manager mentioned crediting my account to remedy, however I was never informed/confirmed that such credits were applied, quite similarly to never receiving phone call regarding account closure that was promised by uhaul customer service.
Christopher Beaver
|
Overall Experience
Rating:
2.0
I reserved a 5x5 unit online. Came in to pay and store my stuff. Went through all the paper and paid but long story short, the unit I was assigned was full of stuff. Unfortunately for me, it was the last one. He offered me a 5 x 10, for the 5 x 10 price, which I declined. At the end of the day, he refunded my money and confirmed availability at a nearby Uhaul place. On the way there I saw Lakeside Mini storage. They had a larger unit that was cheaper than Uhaul’s smallest unit. Go there. I did!!
Lisa McMillan
|
First Impressions
Rating:
4.0
my bin D421 had problems with mice, spiders and leaves
JASON ANTONIC
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Gregory Greer
|
First Impressions
Rating:
5.0
Clean place !!
renaldia cozza
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
mel gore
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Holli Hartman
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Holli Hartman
|
Overall Experience
Rating:
5.0
Staff was very helpful
Alan LaMore
|
First Impressions
Rating:
4.0
Need to open earlier for drop offs and pickups
james dryer
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
GARY BUHLER
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
denise engel
|
First Impressions
Rating:
5.0
The staff and team are excellent, nothing but positive things to say.
RANDY BROOKNER
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
james dryer
|
First Impressions
Rating:
1.0
The 5 x 10 unit I had was severely overpriced for the area and the competency of the staff. Over the period of three years, I never once received a direct answer for any questions in less than 5 to 10 minutes....if they were even able to answer it. I had to make 4 trips to setup autopay. Couple the above with the entry gates being blocked 85% of the time and the rented unit always having a truck blocking it. I would have to go to the office to ask them to move a truck every time so I could access my belongings.The unit was fine but slightly overpriced. The service is why I left. I would be embarrassed if this was my staff. They are friendly and polite, but lack the skills to do the simplest tasks. I have high reservations against recommending this location. Staff needs to be trained and tested or replaced. Wish I speak more highly of this experience.
gage gamble
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
DOROTHY JOHNSON
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Cameron Sloop
|
Overall Experience
Rating:
3.0
Too many trucks parked on corners of buildings and in the spaces closest to the doors preventing ease of access when trying to get the truck in to unload.
Amiee Rippetoe
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
SHEVONDA BYERS
|
First Impressions
Rating:
1.0
Customer did not leave a comment.
Tonya BANKS
|
Online Move In
Rating:
4.0
Customer did not leave a comment.
Michelle Lilly
|
First Impressions
Rating:
5.0
Hannah was very helpful. Even very late night on the weekend.
Travis Kurtz
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
JUAN MONZON
|
Overall Experience
Rating:
3.0
The staff here work extremely hard and are very freindly. Although, there needs to be more employees on each shift. Understaffed would be an understatement. I'm a regular at this location with 5 storage units and frequently getting trucks. During busy hours, it's very difficult to get in and out of the facility because of a lack of employees able to service the desk and check in vehicles at the same time. Again, the staff works very hard but there's only so much one or two people can do.
David Franza
|
Overall Experience
Rating:
4.0
Front desk Staff was super friendly and helpful even when very busy close to closing. Our portion of the F building, (401). Seemed warm compared to the 300 section, may want to check the air for that area
Robert Bond
|
First Impressions
Rating:
4.0
The only complaint was due to poor communication regarding the drop off of the UHaul that I drove to your facility. I was told that I could leave it there but there was no confirmation of the arrangement once I arrived.
John Beheler
|
Overall Experience
Rating:
1.0
The requirements for completing a rental should be disclosed at the time of reservation.
It is very disconcerting to be told at check-in about the need for 2 alternate contacts, and for home owner's insurance policy details. For people who may not have permission to use other people's contact information in advance, this is a very uncomfortable and inconsiderate imposition. Further, it feels like a form of economic duress to refuse to complete the rental without the information for someone who does not have these alternate contacts. These type of requirements could easily be noticed in advance or during the reservation process and a customer could make a decision about how they wish to proceed. At the time of check-in, the customer often has their belongings in a rental moving vehicle with cost implications, as well, they may not have any other option for storage which forces them to find some way to comply with your requirements. They literally have little or no choice except to agree to your terms at that point. That feels very much like duress.
THOMAS LINDSEY
|
First Impressions
Rating:
1.0
All my my belongings were affected by the paint on the concrete wall inside of my unit. Seems the wrong kind of paint was used on the porous material on an exterior wall. It began rotting off and got white paint dust all over my items and myself. I had to breathe in the paint dust while clearing out my unit. The place was very expensive. Furthermore the entryway was most commonly blocked by large uhaul trucks and trailers so I would have to wait to access the unit for someone to come move the large vehicles.
MATTHEW GILL
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
demetrius burton
|
Overall Experience
Rating:
1.0
i will never use u haul for anything again , moving OR storage
Tara Petersen
|
Overall Experience
Rating:
5.0
This particular storage facility has extremely borrow aisles.
CYNTHIA BLACK
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
richard proctor
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
JAMES BORDERS
|
Overall Experience
Rating:
5.0
Nice facility excellent customer service
Nichole Dunbar
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Latoya Love
|
First Impressions
Rating:
5.0
We kept a storage unit here for many years & only discontinued because we moved. We were very satisfied.
CATHERINE STRAKA
|
Overall Experience
Rating:
5.0
Very polite and helpful staff, easy move in process
Sandy McCarty
|
First Impressions
Rating:
5.0
Thx Kyle- great help
craig gordon
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Tim Boone
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Amy Pierce
|
Overall Experience
Rating:
4.0
I rented from Life storage before and when I moved out, it was pro rated. It was a bit of a disappointment that I had to pay for days that I did not use.
Joshua Brown
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Amitosh Banerjee
|
Overall Experience
Rating:
5.0
As always, this U-Haul experience was outstanding. Every time I have used U-Haul for storage, a rental truck, or a trailer, my experience has been wonderful. I am a loyal customer and appreciate your performance and professionalism. Well done as always.
N. K. Angel
Norman Angel
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
shawna robinson
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Timothy Hagele
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Tynita Taylor
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
Fred Castator
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
HELEN WALKER
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
joey meddock
|
Overall Experience
Rating:
5.0
Kyle and staff were helpful and very respectful! Move out was easy and Kyle the manager was available after hours! I highly recommend this facility! It’s nice to business with great people! Even the cleaning lady was very helpful. She showed me the dumpster location and cart to hull boxes that needed discarded.
Alexis Simmons
|
Overall Experience
Rating:
5.0
We are so pleased with the entire experience. Thank you.
Charley Hess
|
Overall Experience
Rating:
5.0
Kyle and the whole team are the absolute best. From start to finish, a great experience. A special shout out to Larry-whatever he’s being paid, it isn’t enough!! The whole crew there deserves a pay raise, honestly.
james west
|
Overall Experience
Rating:
4.0
Good
Troy Stocks
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Blanca Delgado
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Carol or Cormac Conahan
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
lyman mcdonald
|
Overall Experience
Rating:
5.0
The staff here, especially the manager Kyle are great. Always willing to help and go the extra mile.
Angelo Guercio
|
Overall Experience
Rating:
3.0
Just moved in have not had enough experience to have a good opinion. The initial storage unit was too small, the nearest facility with a large enough unit was 10 miles away resulting in miles for the truck being exceeded and a 50.00 additional charge felt this was unfair
Claybon Marshall
|
First Impressions
Rating:
4.0
The only problem I have is the aisles you drive down are incredibly narrow, I got the truck stuck, and everytime I've been there someone was trying to unwedge a truck or car from an aisle. The truck drop-off at the front is a flipping nightmare. Trucks being returned, quickly clog up the drive way in and out of the storage yard area. I am literally terrified I will be trapped in the storage yard because of the trucks cluttering the front parking/drop-off area. I would still recommend this facility to anyone!!!
CYNTHIA BLACK
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Sabrina Adcock
|
First Impressions
Rating:
4.0
After finally getting the truck emptied, we got stuck trying to get out. There is no room for people to leave trucks that are dropped off. We had to creep our way out. This place is great, but needs a bigger pick-up/drop-off space.
CYNTHIA BLACK
|
First Impressions
Rating:
5.0
Very accessable and user friendly facility. It was a great place to keep my boat for the summer
The staff was very helpful and professional. I would recommend this facility to anyone .
Tim Combs
|
Overall Experience
Rating:
5.0
Kyle Firman Has been extremely helpful, courteous and going above and beyond To make sure we had adequate space. We would highly recommend Kyle as our go to person.
carol tompkins
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Gene Fratello
|
Overall Experience
Rating:
5.0
All of the staff at the 9208 Westmoreland Rd. facility were very helpful and dedicated to getting their tasks at hand completed in a fast and professional manor. I was a tenant from Nov. 2021 to Aug. 2022, no problems at all. Unit stayed dry and rodent free. A special thanks to, Kyle, for his assistance on Wednesday, Aug. 17.
RAY MAGNUSON
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Cecil Holloway
|
First Impressions
Rating:
5.0
Staff and facilities were fantastic
Thanks
Fred Martin
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Ellen Franceschini
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
peter fernald
|
Overall Experience
Rating:
5.0
The staff was very friendly and helpful. The facility has easy access to enter and exit.
Tim Combs
|
First Impressions
Rating:
5.0
Kyle and his staff were excellent to work with and provided top notch customer service. I had a great experience at the facility and would certainly use again or highly recommend to friends and family.
Keith Clarke
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Michael Mcdowell
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Ryan Cate
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
alexis rodriguez
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Jack Zentmeyer
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Ken Patterson
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Britni Beckham
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
MARC ANDREI LOPEZ
|
First Impressions
Rating:
1.0
Every month I signed up for auto pay and every month I was charged a late fee. I called costumer service 3 times asking for assistance. On the third call the person told me there was an error with my card info. But she could not refund the late fees. Last month the location manager refunded the late fee for June. I appreciate the refund. However, uhaul has been a very difficult company to work with. I moved out as quickly as I could. I do not plan to use uhaul storage again and would not recommend.
Gena Hamby
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Howard Stein
|
Overall Experience
Rating:
5.0
KYLE Is awesome
Antoine Wilson
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Muhannad Bazuhayr
|
Overall Experience
Rating:
5.0
Nice clean storage facility
Helpful friendly staff
Well lit and maintained
Highly recommend
CARL HOFFMAN
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Joe Brown
|
Overall Experience
Rating:
4.0
I reserved my space online at a specified rate but when i moved in the rate had increased by $30. It would have been nice to have honored the rate at booking.
Jessica Martin
|
First Impressions
Rating:
4.0
No lights in storage units. No online to my bill & agent could not help with that.
Kissi Royster
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Terry Grady
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
ANNE REAVIS
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Randy Fulmore
|
Overall Experience
Rating:
5.0
Quick checkin and checkout and friendly desk workers.
Jeremy Howard
|
Overall Experience
Rating:
5.0
Kyle did an awesome job and provided excellent customer service! As a business owner, I appreciate and can tell he knows how to take care of his customers.
Ryan Schooley
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Herbert Cook
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Mark Whittaker
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Victoria Borkey
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Amy Laws
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Donovan Council
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Howard Stein
|
First Impressions
Rating:
5.0
Taylor did a great job in helping me with my moving needs. Courteous and knowledgeable. Very helpful
CLYDE LUCIUS
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Donna Sevilla
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Ona George
|
Overall Experience
Rating:
5.0
Super! Staff is excellent. Taylor is great
Craig Hedley
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Nick Guglielmi
|
Overall Experience
Rating:
5.0
Mobile app updates to chat with store locations instead of routing to call center to deliver the best experience
Michael Orgayle
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
patricia mott
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Carrie freeman
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
JAMES SHAW
|
Overall Experience
Rating:
5.0
I didn't get the lady at the desk name, but she made it so easy and quick. This was the best move-in experience I've had.
Kashima White
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Gary Swanson
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Lisa Martin
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Eric Pater
|
First Impressions
Rating:
5.0
Great service. Great facilities
Craig Hedley
|
First Impressions
Rating:
3.0
Trying to log into the system to set up my account prior to check-in was awful.
Michael Norman
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Russell Murphy
|
First Impressions
Rating:
4.0
Staff was very helpful. But could use more help. Understaffed.
Bill Stanley
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Brian Bauer
|
First Impressions
Rating:
3.0
I’ve transferred to a different storage unit that has 24 hour access, is well lighted (my last unit inside is dark) and one that is kept cooler. Our family has had multiple storage units with you, at this location, for about 4 years; when our temp control a/c was out for months, you did not notify us about the situation. When we discovered it by visitation, you would not discount our temp control rental. Quite a few items are ruined due to heat exposure of our units. The last straw was checking out yesterday a day past our monthly renewal and NO prorated refund. There is no one to talk to per phone or email in the office. Communications are dead since Karen Moore departed. She was a caring, devoted employee that kept this location in top order. What a loss. I’m disappointed with your direction of your company.
Shaun Stevenson
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
christine schueler
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Stacy Nelson
|
First Impressions
Rating:
5.0
Friendly courteous staff, facility clean, easy access, great customer service.
Diana Schloss
|
Overall Experience
Rating:
5.0
Friendly staff. Convenient location. Great rates.
Angelo Guercio
|
First Impressions
Rating:
1.0
This place is never available by phone. I have waited up to an hour to speak with someone and they said I have to contact directly. That was the number I dialed!! I have always had to wait in store for a live person to appear. I arrived 15min before closing door was locked lites out. I was overcharged for a unit and still have got no resolution.
carla tillson
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Tyesia Caldwell
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
clarence Cline
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Shaharyar Fiza
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Steven Frankenbach
|
First Impressions
Rating:
5.0
The staff was very helpful.
darryl sutton
|
Overall Experience
Rating:
5.0
A little confusion with availability of smaller unit but all worked out well.
Aline Gaines
|
Overall Experience
Rating:
5.0
Excellent service
Blanca Delgado
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Kelly Butler
|
First Impressions
Rating:
5.0
Great customer service with inside staff!!
Cierra Gary
|
First Impressions
Rating:
4.0
Prices seem high compared to what I am used to up north, but it is what it is. Clean, convenient and easy to get to from where I am staying
Joe Brown
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
kelly birkland
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Shaharyar Fiza
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Rebecca Wheeler
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
David McClarin
|
First Impressions
Rating:
5.0
I don’t remember his name, but the guy working was extremely helpful and provided great customer service. He was dealing with multiple customers/situations when I arrived to pick up my uhaul (another person picking up a truck, a woman who’s car battery died while her car was parked outside her storage unit, and a man picking out boxes). He multitasked and prioritized well providing superb service to us all. When I arrived again to unload my truck in my unit, he was helpful answering my questions and provided quick service while being efficient again. I’ve had multiple experiences with other storage units and this was by far the best service I’ve had. I’m glad I chose this location and hope the person working is commended for his customer service. He was the guy working on the morning of 6/5.
Cameron Sloop
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
LEROY GILBERT
|
First Impressions
Rating:
5.0
It has been a privilege working with Robert and the team at westmoreland.
AJ Taddonio
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
JOSE LEVI
|
Overall Experience
Rating:
5.0
Both the site and the staff were very good!!
Eric Phelps
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Fred Castator
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Kimberly toothman
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
John Honeycutt
|
First Impressions
Rating:
5.0
Both associates at this U-haul on Westmoreland Rd (5/15/21) were very friendly and helpful. John even took me to see the actual unit I was considering renting. Easy online process - no hassle! Appreciate the free lock!
Jeanne Fitzgerald
|
Online Move In
Rating:
3.0
Customer did not leave a comment.
Sophia Eldridge
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
george harris
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Deborah Bobinski-Gable
|
Overall Experience
Rating:
5.0
Really helpful and friendly staff, smooth move-in experience and VERY clean facility!
Lisa Martin
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
LAVAR MATTHEWS
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
isabella zorrilla
|
First Impressions
Rating:
5.0
I was well taken care of when I has questions or issues. Karen was always willing to help me out. Great customer service...
darren benincase
|
Overall Experience
Rating:
5.0
Karen was always helpful and available .
DANIEL PANTIS
|
Overall Experience
Rating:
4.0
I love this facility! Karen and the entire team were great to both me & my family over the past 2 years.
This will always be my go to storage and rental location for sure.
keyia MATTHEWS
|
Overall Experience
Rating:
5.0
Karen and her team are exceptional!
Always go above and beyond if needed.
Second time renter... I will be back !
Gail Holroyd
|
Overall Experience
Rating:
5.0
The manager Karen was awesome and very helpful. She was prompt in helping to resolve any issue.
BETH BROWNING
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
MELVIN BASKIN
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
BETH BROWNING
|
First Impressions
Rating:
5.0
Great, use your facility again in a heart beat!! Thank-you for your service!
David Robinson
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
GARY HEATON
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
edwin cherry
|
First Impressions
Rating:
5.0
melissa did a wonderful job. she was clear and very helpful!
JANET MOTT
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
kevin brown
|
Overall Experience
Rating:
5.0
Clean facility and friendly staff.
bob whicker
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Brandon leibel
|
First Impressions
Rating:
5.0
Karen and her team are fantastic!! A pleasure to work with - thank you!!
DANIEL SIADAK
|
First Impressions
Rating:
5.0
Made the process really easy for seniors!!
David Robinson
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Thomas Mcginnis
|
First Impressions
Rating:
5.0
My favorite U-Haul location. :)
keri wass
|
Overall Experience
Rating:
5.0
I would like to let you know how happy a was at the storage center.
Karen Moore gave the most professional service and her team was very helpful. Checked in and had no problems when I checked out.
I was there for for 1 1/2 years..
Thank you
Ellen Shaw
ELLEN SHAW
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
CLAY FURCHES
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Wendy Talley
|
Overall Experience
Rating:
5.0
The team at this facility dfntly functions off of 'TeamWork'! W/the leadership of Ms Karen, you can see why vehicles are constantly going in & out. As far as being secure (any improvements)... I do not see any. Always clean, well lit, quick to resolve an issue, & they made the customer feel like their their time 'is' important. The way that I saw them take care of the customers (like a Nascar Pit crew), showed me how they value their facility!!!
Lee Hall
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Michele Donnelly
|
First Impressions
Rating:
5.0
Knowledgeable and helpful manager. Excellent. Thank you
margaret blacnchfield
|
Overall Experience
Rating:
2.0
I stored my boat there and ran into several issues. First, on numerous occasions I could not either get my boat out or back in because of your rental trucks blocking the driveway gate. Second you rented a space directly across from me to a boat that was to big for the space and it hung out into the drive which made it almost impossible to get my boat out. Too many hassles for me. I found another place.
steven kleier
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Joshua Kerns
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
kevin brown
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
John McCabe
|
Overall Experience
Rating:
5.0
My only concern is the parking or lack of
Sometimes it’s too congested and no where to park/wait
Otherwise it was very good experience
mary scala
|
Overall Experience
Rating:
5.0
When my reservation was given away at the 855 Concord location, I had to find another large space immediately, as I was in a loaded vehicle. The staff at Safe Harbor was very friendly and helpful and much appreciated.
I really was hoping this feedback was for the other location, because I'm exceedingly angry still with them.
Jennifer Bunting
|
First Impressions
Rating:
5.0
Great to work with. Worked well with our remodel and sale of the house.
JANET fowler
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Pauline Tulson
|
Overall Experience
Rating:
5.0
Great service. Helpful employees!
june brown
|
First Impressions
Rating:
5.0
The staff was always helpful and nice to deal with. The facility was always accessible, neat, and clean. I had to leave due to downsizing. Thank you for a great experience with your company. I will recommend to my friends. Thank you
ROSS PORTER
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
CLAY FURCHES
|
First Impressions
Rating:
5.0
We had a wonderful experience setting up our storage unit. Karen Moore who is the epitome of professionalism, efficiency, and knowledge, helped us. She was also very friendly, which is nice; most customer service is not at that level. For this reason, I will recommend this U-Haul location.
Therese Snow
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
lawerence genevieve bearden
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Alice Slaton
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
lynn himes
|
Overall Experience
Rating:
5.0
Helpful, friendly staff and great location.
Wendy Talley
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Donna Serrao
|
First Impressions
Rating:
5.0
We also used the recommended movers through uhaul. They were so professional, organized and amazing movers and packers. What a great experience!
Shaun Stevenson
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
JULIA BUMGARNER
|
Overall Experience
Rating:
5.0
This location definitely gets my recommendation:super clean and modern—plus a truly great staff. Much more (and much better) than your average storage shed!
Jason Messier
|
Overall Experience
Rating:
5.0
Great service, great staff; I never had a problem. I contacted staff a few times with requests over the years and was always well taken care of. Thank you all for your hospitality and great consideration.
Patrice Ballard
|
Overall Experience
Rating:
5.0
Great Customer Service. Great deals.
Carol Reese
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
james corbitt
|
Overall Experience
Rating:
5.0
Excellent
Eugene Brozzetti
|
Overall Experience
Rating:
5.0
Customer service and courtesy were outstanding. Thank you so much for making a difficult task easy.
Carol Reese
|
First Impressions
Rating:
5.0
Fulfilled our needs. Thank you
Elaine Benjamin
|
Overall Experience
Rating:
5.0
All my storage needs were met. Everything was convenient and easy, including the website.
robyn matisko
|
Overall Experience
Rating:
5.0
Thanks again!!!
Crystal Osgood
|
Overall Experience
Rating:
5.0
Great Staff!
Gary Swanson
|
First Impressions
Rating:
5.0
Very professional
Robert Dewese
|
First Impressions
Rating:
5.0
Excellent service!!!
delphine Everett
|
Overall Experience
Rating:
5.0
Karen was very helpful.
Dennis Ray
|
Overall Experience
Rating:
1.0
The staff at U-Haul in Huntersville used my credit card number without permission to put a charge on my account for $178. They are thieves. If you have used their facility CHECK YOUR card transaction!
Kele Little
|
Overall Experience
Rating:
5.0
Thank you!
Justin Novosel
|
Overall Experience
Rating:
5.0
Friendly fast attentive service however there are smaller spaces offered but not available at this time but there is no waiting list that my name could be put on for when one comes available.
steven kleier
|
First Impressions
Rating:
4.0
Karen the manager is very helpful and accommodating
Kathy Simpkims
|
Overall Experience
Rating:
1.0
I’ve had my items in the climate controlled unit for only 3 days and every time I go to the unit, it’s over 80 degrees in the building. I’m not able to get through to the main office and am concerned.
KELLY CORN
|
First Impressions
Rating:
5.0
Staff is very helpful.
Dennis Ray
|
First Impressions
Rating:
5.0
The team is always pleasant and helpful! Customer service is top notch! I didn’t have any concerns with leaving my boat there as security measures were in place.
STEPHANIE PIETSCH
|
Overall Experience
Rating:
5.0
Recommended
MARC SCHAFER
|
Overall Experience
Rating:
5.0
Karen and Rob do a wonderful job with the customers. I enjoyed knowing them.
BRIAN MONDELLO
|
Overall Experience
Rating:
5.0
Very helpful with truck rentals and worked with me to go with the best options for best rates. Great friendly staff. Highly recommend. Great place to hide your mid life crisis: Harley,classic car, etc
Andrew Gorzen
|
Overall Experience
Rating:
5.0
LOVED IT!!!
monica medina
|
Overall Experience
Rating:
5.0
Karen was great!!!!
John McCabe
|
First Impressions
Rating:
5.0
great friendly staff. Been coming here for almost 20 years. We have always had wonderful service and equipment. A+ in our book.
gael scheibel
|
Overall Experience
Rating:
5.0
Very easy to do business with Safe Harbor U-Haul - I would highly recommend. Only drawback is how crowded the entry/exit area always is. Lots of vehicles trying to jam into a small space.
Steven Burk
|
Overall Experience
Rating:
5.0
Great experience
TORY RAETHER
|
Overall Experience
Rating:
5.0
My experience with the Uhaul location off Westmoreland was excellent. They helped me throughout my move from Charlotte to Huntersville with everything I needed. I would highly recommend.
Amy Davis
|
Overall Experience
Rating:
5.0
My experience was outstanding Karen was very helpful
fred codd
|
First Impressions
Rating:
5.0
This facility is the best! Karen Moore is one of the most customer friendly associates I have ever had the pleasure of working with.
Laura Meg Parrish
|
First Impressions
Rating:
5.0
UHaul made it easy and convenient to move my things.
Amy Davis
|
First Impressions
Rating:
5.0
Karen is the best manager in the U-Haul system!!!
Jamie Morgan
|
Overall Experience
Rating:
5.0
We had our furniture stored in a 10 x 30 temperature controlled storage unit for 10 mos while we waited to have our house built. I could not have chosen a better place to store our stuff.
Andrew Maus
|
Overall Experience
Rating:
4.0
I think the security and accessibility are great for the price and location. I would recommend UHaul for anyone needing storage in Cornelius
Wes Dunaway
|
Overall Experience
Rating:
5.0
The staff here is very accommodating and so friendly. I would recommend this location to everyone.
victoria Borkey
|
First Impressions
Rating:
3.0
Unbelievably expensive...
Henry Barteck
|
Overall Experience
Rating:
5.0
Staff friendly and units are clean
gina beyer
|
First Impressions
Rating:
5.0
Thanks
Dennis Bixler
|
Overall Experience
Rating:
4.0
Excellent all around, thank you!
Savannah Shaw
|
Overall Experience
Rating:
5.0
They always di a great job here at this location
Eugene Brozzetti
|
First Impressions
Rating:
5.0
The people at this location were awesome!
monica medina
|
First Impressions
Rating:
5.0
Great facility very helpful
Dennis Bixler
|
First Impressions
Rating:
5.0
We have dealt with Karen several times and she is a complete asset to the company
kara mcdowell
|
First Impressions
Rating:
5.0
Karen and the stall are very helpful and friendly.
Charles Chambers
|
Overall Experience
Rating:
5.0
Very friendly and helpful staff!
Patrick Wyatt
|
Overall Experience
Rating:
5.0
Karen was very helpful when I arrived and helped me unload my car and allowed me time to unload the truck into the storage unit.
Matthew Alexander
|
Reservation
Rating:
5.0
Had no problem from start to finish.
The staff at both places was excellent no problems no incidents nothing
Charles Chambers
|
Reservation
Rating:
5.0
Everyone was very nice and Accommodating. Karen was especially helpful. I will use you again.
Becky
Becky Wood
|
Overall Experience
Rating:
5.0
.
Kellie Mcrorie
|
Overall Experience
Rating:
5.0
Thank you to Karen and two of her staff Robert and Mike, whom I personally worked with, for being professional, courteous, and always available to answer all my questions.
Positive experience
MARY CASTILLO
|
Overall Experience
Rating:
5.0
Very helpful with my move and with renting my storage unit!
Matthew Ohnsman
|
Reservation
Rating:
5.0
Karen is absolutely AMAZING. Because of her, I will definitely use this facility again. She is a true asset to your business. Very accommodating and she makes the experience personal
newell brands
|
Overall Experience
Rating:
5.0
We enjoyed the experience and convenience of working with this group.
michael norman
|
Overall Experience
Rating:
1.0
You billed me for rent, and took my payment, but had auctioned my stuff. I've been paying on that place for like 10 years. My bank changed cards - and you sold my stuff over like a months rent Thanks.
HENRY FLEMING
|
Overall Experience
Rating:
4.0
The monthly email payment reminders were very helpful.
jerome maggio
|
Overall Experience
Rating:
5.0
I never once in over 4 years did I ever think my belongings were at risk. The grounds always looked good when ever I needed to visit.
Thank You for your professionalism!!.......Tom
TOM HUDALLA
|
Overall Experience
Rating:
5.0
This has been my second experience renting from UHaul, the first being a few years ago. When I went to make arrangements for a this short term rental, Karen remembered me! A-plus customer service!!
NANCY CAUDLE
|
Overall Experience
Rating:
5.0
Excellent facility, excellent staff!!
Tom Aiello
|
Overall Experience
Rating:
4.0
Easy access for loading & unloading.
gerald roberts
|
Overall Experience
Rating:
5.0
Would definitely use Ihaul again
Kathleen MacDonad
|
Overall Experience
Rating:
4.0
My trip from North look to Charlotte went smooth as silk. Will recommend U-Haul to my friends in the future.
anthony otoole
|
Overall Experience
Rating:
5.0
I had an excellent experience at Safe Harbour U-Haul on Westmoreland Ave. in Cornelius, N.C. for close to one year. Everyone in the Front Office couldn't have been more helpful. I highly recommend !
lynette maginnis
|
Overall Experience
Rating:
5.0
Great customer service.
Michelle Bouthillette
|
Overall Experience
Rating:
4.0
We have rented a climate controlled space for years for our business and have always been pleased with the level of professional communication and service
DONNA WARREN
|
Overall Experience
Rating:
3.0
Overall, positive... Found a much larger space that was temp controlled and closer for the same price. Access card didn’t work and had to go into office and exchange it. Specific lock type required.
DAVID AUGER
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Overall Experience
Rating:
5.0
Very friendly and helpful staff! Rented a unit and two trucks, very convenient & affordable. Definitely recommend this facility!