Customer Reviews for U-Haul Moving & Storage of Roseville

1,779 reviews

25956 Gratiot Ave   Roseville, MI 48066

(586) 238-4546

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(586) 238-4546

25956 Gratiot Ave
Roseville, MI 48066

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
Adaptive reuse location

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Staff deserves a raise

Diane Daniel  |  First Impressions 
Rating:
2.0

I was charged for the unit after I moved my stuff and I'm waiting on my refund

Lee Andrew Rohdes Jr  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Jennifer Gonzalez 
Rating:
5.0

Nothing at this time. I had a great experience

Bob Rich 
Rating:
5.0

Customer did not leave a comment.

Taylor Cox 
Rating:
5.0

The updating of the available storage was a little bit of a problem, but Samantha afforded her time and got things in order. She is a gem.

Diane Dick 
Rating:
4.0

Customer did not leave a comment.

sarah roth  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

tyrone johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GLORIOUS UNIQUE FUQUA  |  Overall Experience 
Rating:
4.0

Great guys!

Charles Graydon 
Rating:
5.0

Great service and friendly staff!

Thomas Lehrer 
Rating:
4.0

Customer did not leave a comment.

Suzanne Nosakowski 
Rating:
5.0

Customer did not leave a comment.

JERMAINE CORNELIUS 
Rating:
5.0

Customer did not leave a comment.

Nira Dolan 
Rating:
4.0

Customer did not leave a comment.

Nancy Laclair  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Caroline Williams  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dawn Nelson 
Rating:
5.0

All the U-Haul folks were really great to work with! We are satisfied and have recommended U-Haul to our friends and family 😊

Mary or David Sermo 
Rating:
1.0

My truck was not available, they sent me to another location and the keys are not available. They ended up sending me to a third location to get a van, not a pickup truck, I was out close to midnight, and they refused to refund me anything beyond $50.

Joseph Woodfin 
Rating:
5.0

Huge place with all the supplies you need. Very helpful staff.

Laurel Brehler 
Rating:
5.0

Quick and helpful.

Kristin Urban 
Rating:
5.0

I was greeted by staff upon entry. Their personality was pleasant and they were kind and helpful with check out and check in.

Estel Bailey 
Rating:
5.0

The location was great, service rep was great. Cruise control - cruise control - cruise control!!

Kyle Kurtz 
Rating:
4.0

Friendly manager,business well run,every employee is always busy. Excellent service from start to finish.

Ronald Zielke 
Rating:
1.0

Here charged my card and will be disputing

toni townsell 
Rating:
5.0

employees that were working did a great job! But your location needs more help!

Mary Julian 
Rating:
4.0

Customer did not leave a comment.

Cichon Johnson 
Rating:
3.0

Fix the alignment in the truck. Half to hold to the left to stay straight while driving

Lynne Valenzano 
Rating:
5.0

Customer did not leave a comment.

brian pritchet 
Rating:
5.0

Customer did not leave a comment.

todd geldner 
Rating:
1.0

Customer did not leave a comment.

Maurice York 
Rating:
4.0

Better inform those who take the information of the consumers. I, wasn't informed of when, where, and time my furniture would be delivered nor was it delivered where I, asked for it to go. They DIDN'T,I REPEAT DIDN'T say they didn't have a unit in my area. It coated me extra nor did the person insure my things as I requested. Several different people had different responses to my issues. The one person who really assist me was one of the employees who listened more intently than the manager. I'm a mature senior moving to another state to take care of an older sibling. U haul added stress to my already stressful situation. Respectfully submitted: Pastor Alline K. Graham

Alline Graham 
Rating:
4.0

My gas was right before 1/2 a tank when i rented the truck and I returned it right before 1/2 tank and I was charged over $25 for gas. No phone call or nothing. The customer service was excellent when i picked my truck up. I dropped it off after hours..This was not my Usual pick up location.

Teri Daniels 
Rating:
5.0

Ryan was friendly, fast and professional. He is a hard worker. He was there when we picked up the truck at 7:30 am and was still there when returned the truck around 5 pm. The truck rental was affordable and there were no issues with the truck. Thank you.

JACQUELIN newby 
Rating:
5.0

Customer did not leave a comment.

LaShannon Taylor  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Joemari Fox 
Rating:
5.0

Ryan Gifford offers a family/friendly service in a corporate setting. Absolutely no problem with rental. Absolutely no problems with extension of rental. And most importantly no problems with return of rental. Waited for Uber ride and my experience was like waiting at a family members garage. Thank you very much Ryan Gifford and staff for making my move seamless. Uber has a tip app-You guys deserve a tip app! Or tip jar. Or raises!

Cody Derringer 
Rating:
3.0

Where's my $50 refund for hauling a trailer behind the truck for you??? Picked up at groesbeck in Warren MI n hauled it to Cadillac MI????

Patricia Sochowicz 
Rating:
2.0

Test drive your truck the truck I had was all over the road the blinkers did not work properly they gave me a dilated. I did not use those the wrong dolly they told me I had a $60 deposit for the dollar when I reserve the truck I wasn’t told anything about the deposit Just said $10 for the dolly was very slow customer service and when I went to return everything was not told a 3 to 5 day return the funds on my card not a very nice experience and will not use it again. They did not care, but as it say, Customer .

justina rippey 
Rating:
5.0

GtREAT(

PATRICIA ANN 
Rating:
5.0

Thank You for providing the storage space!

MELANIE SHARON WILLIAMSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nikia Travis  |  First Impressions 
Rating:
5.0

Great service, fast installation

Robert Pietrowsky 
Rating:
5.0

Customer did not leave a comment.

Mandel Nellon 
Rating:
5.0

Customer did not leave a comment.

Henry Wilcox 
Rating:
4.0

Customer did not leave a comment.

Dante Hale  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Harry Eades  |  Overall Experience 
Rating:
4.0

Windsheild was dirty you could see out very good when the sun was shinning on it. Dusty on dash board. Button for pulling trailer was on and I didn't know burning more gas then I needed too.

Charles Everett 
Rating:
5.0

Customer did not leave a comment.

Christopher Chicollo  |  Overall Experience 
Rating:
5.0

I loved this location! Great service and plenty of vehicles/trailers. Lots of indoor storage! I didn't need storage this time, but I will definitely use them for future needs.

EILEEN ACQUAVIVA 
Rating:
5.0

The staff was very courteous and professional and answered all our questions. Would use again and recommend.

SUZANNE FIEHN 
Rating:
5.0

Customer did not leave a comment.

Michael Briones 
Rating:
5.0

Clean and safe. Friendly staff and very well lit.

Christina Molson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charles Graydon 
Rating:
5.0

Everything was perfect at the pick up location.

Don Micheal 
Rating:
3.0

Rep for the second time not very friendly. He knows his job so it’s a shame. Like a robot talking to a robot then takes your money. Truck was ok, but the cab was dirty and sticky and someone left a vape behind. Also, I had 2 locks on my unit. I guess that’s not allowed. If someone would have told me I would have removed it, but no. It was cut off without my knowledge…not cool. I have 2 units now or 310.00 per month.

Mike Orlando 
Rating:
5.0

none employee's awesome thank u

jeffrey schmidt 
Rating:
5.0

Customer did not leave a comment.

Laniika Roller 
Rating:
5.0

Customer did not leave a comment.

michael searcy 
Rating:
5.0

Customer did not leave a comment.

EDWARD RONALD DAVIS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nicole Gibson 
Rating:
4.0

Very. Nice place

Evelyn Jackson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

shantinique jackson  |  First Impressions 
Rating:
5.0

None at this time.

Deborah Parham 
Rating:
5.0

Customer did not leave a comment.

taylor hughes'griggs  |  Overall Experience 
Rating:
5.0

Nothing

shirley haynes 
Rating:
5.0

Customer did not leave a comment.

Dianna White 
Rating:
5.0

Customer did not leave a comment.

david jozwiak 
Rating:
5.0

This location, is my go to place for truck rental.

Earl Sledge 
Rating:
5.0

Customer did not leave a comment.

Perry Lang 
Rating:
3.0

The rent is too expensive.

CATINA LATRICE harvey oliver harvey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael rziemkowski 
Rating:
4.0

Need was met in a clean one level easy accessible storage facility. Drive in load and unload access as well.

TOUSSAINT MONDOL WALTON  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Colleen Braun 
Rating:
5.0

Customer did not leave a comment.

Matthew Wilson 
Rating:
5.0

Customer did not leave a comment.

ROBERT WALLACE 
Rating:
5.0

Customer did not leave a comment.

Careema Yopp 
Rating:
5.0

Great customer service

Charles Graydon 
Rating:
4.0

Customer did not leave a comment.

Paul Donatelli 
Rating:
5.0

All good

Mary Herring 
Rating:
5.0

Outstanding job

Pam and Manuel Gibson 
Rating:
5.0

Customer did not leave a comment.

Aaron Hodges 
Rating:
5.0

Customer did not leave a comment.

DEDRICK ORLANDO GRIFFIN 
Rating:
5.0

Awesome!!!

deborah nunnally  |  Overall Experience 
Rating:
5.0

I've rented fom the other storage company. After having a storage unit and renting trucks multiple times from U-Haul, they will now be my first choice. They are the best all-around storage and truck rental facility.

vango keffalo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charles Graydon 
Rating:
5.0

Customer did not leave a comment.

elaine smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bernetta Carter  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Randall Gill 
Rating:
4.0

Customer did not leave a comment.

CHANESE POWELL  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Patrick McGlinch 
Rating:
5.0

When I called to reserve the trailer, I was told it was at the location in St.Clair Shores. Then when I called back it was actually at the Roseville location. Also, when I was returning I was originally told a drop off location, and then when I called it was closed. I had to call back and get a location that was open. Definitely needs help with scheduling and returning. Otherwise the people were great!

Patty Mroz 
Rating:
5.0

Customer service was prompt easy and quick. Inhad no problems

Shaquala Levy 
Rating:
5.0

Ask if they want furniture pads. Those took up a lot of room in my container and I didn’t even use them.

JOSHUA DAVID ISENHARDT 
Rating:
4.0

They were amazing

Chandra Randall 
Rating:
4.0

Customer did not leave a comment.

brian easton 
Rating:
5.0

The gentleman I dealt with was great. Friendly, sense of humor, everything you could ask for to make a great experience.

Gerald Wroblewski 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Solomon 
Rating:
5.0

Customer did not leave a comment.

Troy Perry 
Rating:
5.0

Customer did not leave a comment.

Jahan Epps 
Rating:
5.0

Customer did not leave a comment.

Tracy Oakes 
Rating:
5.0

This location is already swift, courteous, and efficient.

Keith Adams 
Rating:
4.0

Customer did not leave a comment.

Marcy Claiborne  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Brooke Blackwell  |  First Impressions 
Rating:
5.0

Great service and great salesman

Quentine Davis 
Rating:
5.0

Happy New Year

cathy jackson 
Rating:
5.0

Everyone at this location was super friendly and very helpful. It was a great experience all around!

David Glaeser 
Rating:
5.0

Customer did not leave a comment.

LAMONT NATHAIAL JACKSON 
Rating:
5.0

Nothing

Darlene King 
Rating:
5.0

The check out was poorly maintained and placed me in a situation of potential unsaftiness. I was sitting in a dark parking lot trying to navigate a nonfunctioning website. Poor website functioning. Fear of overcharge due to improper return, This must get better

Gale Darnell 
Rating:
5.0

Customer did not leave a comment.

marwan algohaim 
Rating:
5.0

Customer did not leave a comment.

Jahnee Cross 
Rating:
5.0

Excellent, excellent, excellent!

Elizabeth Root  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jeff kennedy 
Rating:
5.0

Nothing really. You have awesome employees that are highly trained to handle customers with attitude problems and this happened twice now and find it impressive in today’s hostile environment.

Henri Haentjens 
Rating:
2.0

Loved the new truck! Customer service left something to be desired. Seemed annoyed, and any question was met with a gruff reply. Luckily I don't think I'll have to go back to that place for anything.

Sara Pikora 
Rating:
5.0

Customer did not leave a comment.

tamara harris 
Rating:
5.0

This has been such a great place to store for the past couple years, never had a single issue. Will recommend to people in the area.

Thomas Widner  |  Overall Experience 
Rating:
2.0

You never have the truck that I reserve.

elaine smith 
Rating:
3.0

Customer did not leave a comment.

Monica Clark  |  First Impressions 
Rating:
5.0

Everything was perfect

Vincent Washington 
Rating:
5.0

Customer did not leave a comment.

Sengane Mbodji 
Rating:
3.0

Customer did not leave a comment.

Tiesha Tinsley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sengane Mbodji 
Rating:
5.0

Customer did not leave a comment.

Deborah Edwards 
Rating:
5.0

Staff was super friendly and got me on my way quickly both picking up and dropping off

Jody Osentoski 
Rating:
5.0

Customer did not leave a comment.

Jasmin Osman 
Rating:
3.0

Used Van - it was OK as far a cleaning - just local - no big deal - I think every rental truck in America smells like POT now a days.

WILFRED DEORSEY 
Rating:
5.0

Customer did not leave a comment.

Shanta Savage  |  First Impressions 
Rating:
1.0

The attendant put my reference person as the renter, and now my reference person is mad at me. I gave him my driver,s licence. So how could he make a mistake like that. Reference person was my sister,so now she thinks,s I tried to rent a truck in her name. She is mad at me!!!

Ethel Campbell 
Rating:
5.0

Keep doing what you have been doing!!!

Diane Porter 
Rating:
5.0

Customer did not leave a comment.

Adnan Nasir 
Rating:
5.0

Customer did not leave a comment.

Eleanor Wood  |  Overall Experience 
Rating:
5.0

I would use your storage again and recommend you to others

Donna Davison-Rondeau  |  Overall Experience 
Rating:
5.0

Nice secure location that was reasonably priced and easy to use.

Joseph Picard  |  Overall Experience 
Rating:
5.0

Sometimes understaffed, but great experience!

Nancy Maynard  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

deborah nunnally  |  First Impressions 
Rating:
1.0

Was charged several times for the same service. Was supposed to get free month and over charged for truck rental.

Juanita Matthews  |  Online Move In 
Rating:
5.0

Both agents I worked with were so awesome and made my very stressful day not so bad anymore. 🙂

anitra bryant  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christopher Chicollo  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Raquel Henderson  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

James Spearmon  |  Overall Experience 
Rating:
4.0

The only thing I would say is they need to have garbage cans around the facility otherwise I have no complaints

LATASHA MARIE-LY  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Mary Dimech  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

La'Porchia Law  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Holly Stamm  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

donte ellis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

nina friant  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sheila Lyons  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Quently Moore  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donna Mcguire  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John Fortune  |  First Impressions 
Rating:
5.0

Every was good but did I leave a carpet

Stephen morton  |  Overall Experience 
Rating:
5.0

Great service!

Jason McGhee  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rosa Johnson  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Lee Andrew Rohdes Jr  |  First Impressions 
Rating:
4.0

Too expensive

Terrence Redmon  |  Overall Experience 
Rating:
5.0

He was very courteous and knowledgeable and pleasant thank you for the storage unit it was a good price

KEVIN Russell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ashley Sowiak  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nicole Edwards  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

marvin mc spadden  |  Overall Experience 
Rating:
5.0

I had a very pleasant experience storing my item here!

abagail sand  |  Overall Experience 
Rating:
5.0

U Haul met all of our needs. Our experience was fine. The place seemed a little under manned at times. Other than that everything went very well.

joe wilk  |  Overall Experience 
Rating:
5.0

The salesman Robert was very helpful, kind and provided great customer service.

Rhonda Calhoun  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Arnelle Bradshaw  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LILLIAN COLETTE DELONG  |  Overall Experience 
Rating:
5.0

Markisha vey nice and helpful. Took time to explain everything.

MAE BRODITH  |  First Impressions 
Rating:
4.0

😀

Renee Durlock  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

james campbell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

HARVEY EUGENE-TH KELLY  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

cindy cartmill  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CRYSTAL MAE JACO  |  Overall Experience 
Rating:
4.0

My only point of feedback is the lack of flat bed carts available. There are quite a few carts with the bars for mattresses. I've been at this facility for quite sometime and have brought this issue up with staff MULTIPLE TIMES with no resolution. This is a simple solve. Everything else was great, but what a pain in the butt this is was over my time here.

JACK RANDALL BAILEY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Johnson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

William Showler  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

TAKARA STEWARD  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Pamela Weatherwax  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Regina Steen  |  Overall Experience 
Rating:
2.0

Everything was fine until the end. I was told that I would be pro- rated because I moved 3 days after my storage bill was due. I paid my monthly bill moved out 3 days later haven’t been reimbursed. Waiting to hear back from manager nothing

Veronica Carter  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

TANYEL ARMSTRONG  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lawrence Watkins  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tracy Shipp  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brittney Beach  |  Overall Experience 
Rating:
4.0

Everything went smooth

Kenneth Southway  |  First Impressions 
Rating:
1.0

Whole two years here was horrible they tax you like crazy all types of fines and fres ugh im so glad to be rid of this terrible experience

Abdul Taylor  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Holli Black  |  Overall Experience 
Rating:
2.0

There were bugs in the facility. I am worried they will be inside my belongings.

HOLLI BLACK  |  Overall Experience 
Rating:
1.0

I'm missing these

Kajuana Peterson  |  Overall Experience 
Rating:
5.0

Everything was great but I feel that a customer should always have access to there belongings

rachawnda manuel  |  Overall Experience 
Rating:
5.0

Great place

robert geister  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Amanda Brown  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHERYL LEONE MCKOWEN  |  Overall Experience 
Rating:
5.0

I appreciate the emphasis on helping customers feel welcome and valued!

MELANIE SHARON WILLIAMSON  |  First Impressions 
Rating:
5.0

They were all so helpful even for a non-text person like me they made everything so easy

Rebecca Mikel  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Domonique Floyd  |  First Impressions 
Rating:
5.0

Rep was great!!!

SHUKETA MARITHA MITCHELL  |  Overall Experience 
Rating:
5.0

I used U-Haul and their services for many years and have always been satisfied. You can't go wrong with U-Haul

Karen Gates  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

shonda love  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

enrico ward  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Pamela Linnex  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kim Zabel  |  First Impressions 
Rating:
2.0

Was not notified that they were out of power. Had to run around the day of moving to get a storage unit. Took 2 hours of the time I had help taken from me. Would have been nice to be informed that power was out and set me up with new unit. The power was out there 2 days before move. There was enough time to text me, email or call me.

Tera OHara  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Crystal Austin  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Lakeisha Gilliam  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Michael Csabon  |  Overall Experience 
Rating:
5.0

Thank you Calvin and staff! I appreciate you all. If I ever need storage again I definitely will be there. Thank you!

ADRIENNE Gaskins  |  Overall Experience 
Rating:
5.0

Wonderful experience with my storage unit, only frustration was no access during power outages, otherwise everything was perfect

Tatiana Jaacks  |  Overall Experience 
Rating:
5.0

Love y’all service ❤️

jenekia jackson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

enrico ward  |  First Impressions 
Rating:
1.0

Breach of contract after fees were paid 3 sets of locks cut off my 3 units after I paid and fid settlement agreement. Owner is on alcohol or drugs. His coroate manager us a wonderful and helpful gentleman

JOSEPH ROBERT RICE  |  Overall Experience 
Rating:
5.0

Everyone that I met or spoke to on the phone, where super friendly and nice people. U-Haul of Roseville was super clean and organized, I would recommend this moving and storage company to everyone.

FRANCIS MARLOWE  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Edwarddeandre Kelley  |  Overall Experience 
Rating:
5.0

I have no complaints. Staff was always friendly and courteous.

angela peavy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TAKEESHA BAILEY  |  First Impressions 
Rating:
5.0

All employees at the Roseville facility were very helpful at all times of my visits with them . And workable and understanding with my billing schedule.

JOSEPH ROBERT RICE  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Darryl Hardy  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

carol echols  |  Overall Experience 
Rating:
5.0

Calvin the manager was very kind got right to helping & patient I recommend him as the best at dealing with customers

CHRISTI davis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Crystal Drake  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Susan Lettner  |  Overall Experience 
Rating:
5.0

The manager Calvin was very courteous and professional. I will come to this location every time I need a rental, and the storage unit I rented was clean as well.Great job Calvin to you and the staff.

Alicia townsel  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Tene Dismuke  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DAWN WEISS  |  First Impressions 
Rating:
4.0

Maybe put something out of shu the birds away over the storage entrance to eliminate bird poop..

DAVETTA KRISTY MCNEAL  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

camille smith  |  Overall Experience 
Rating:
3.0

This facility was cool. It had its issues during the summer with gnats and they were so irritating but I overall had a good enough stay. I just hated it was almost always impossible to reach anyone by phone. Staff was nice. Some careless people kept breaking the bay doors in the back…

Iris Essex  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GALE ANN AKRA  |  Overall Experience 
Rating:
4.0

Pretty seamless and uneventful experience. Very convenient rental and move out capabilities. Would like to see more energy behind the counter, otherwise would be a 5 star review.

Scott Jesnig  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANGELA LOUISE CLEAVES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Duane Moss  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MYRA FRENCH  |  First Impressions 
Rating:
4.0

Floors dusty and a little debris

Wanda Simpson  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

mary kruel  |  First Impressions 
Rating:
5.0

My experience with this storage facility was very good. Any questions I had they were always available.

LaTonja Roby  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

carlo badalamenti  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cherafona Fantroy  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SHANNON HARDY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Keyana smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kareesa Riggins  |  Overall Experience 
Rating:
1.0

The staff is slow, non tentive and non chalant. I’ve had a problem since day one… Never again..

Jacqueline Timmons  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

AYANNA JUNE JEWELL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

cordelia austin  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jennifer Wolfe  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JAVON Gibbons  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeanniene Harris  |  First Impressions 
Rating:
2.0

It's so sad to see such a clean and well place storage; it has some staff who try and try to charge you for no reason. It almost feels like it's a conquer about it. Who can charge you more! I've asked to pay for two months storage rental. Later I realized I'd set for three months. When you return and try to see their mistake, you will face the worst attitude you've expected! No, thank you! I will NOT recommend this place to anyone!

Simin Haghshenas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Maria Asare  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Taylor Williams  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kimberly ingram  |  Overall Experience 
Rating:
5.0

Nice place just wish the storages were a little bit bigger for the price.

Kassy Hirschfeld  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Cheryll sterba  |  Overall Experience 
Rating:
2.0

Very confusing. Nothing is explained. Trial by error.

debbie baekelandt  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Shanta Jones  |  First Impressions 
Rating:
4.0

Steph seemed a little overwhelmed considering the amount of people that were there versus how many people were available to service the customers other than that everything was fine

laura barbera  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Donna Hudson  |  Overall Experience 
Rating:
3.0

They need to hire more staff

CAROLYN DENISE DAILEY  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

rick wahlberg  |  Overall Experience 
Rating:
5.0

It’s always a really long wait. No one ever answers the phone.

Mattiea Kimpson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Keyana smith  |  First Impressions 
Rating:
2.0

Absolutely terrible staff. Called so many times and every time it would continuously ring until it eventually got sent to the main customer service line. I had covid at the time and was unable to close out my account in person so I did it over the phone with customer service (because this roseville location never answers the phone) and was told it was taken care of. Continuously got letters in the mail with them adding on payments and fees but every time I tried to call to get it resolved, no answer every single time. The last time I was called I missed the call and called back 5 minutes later trying to resolve it and was told no one called me? Unbelievable.

Rachael Pfeffer  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Rick Wahlberg  |  Overall Experience 
Rating:
4.0

When I got there I got a new access code and storage that were different than received online. I am hoping I'm not charged twice. Customer service was great. The representative showed me to my storage space.

Denise Crumbey  |  Online Move In 
Rating:
5.0

Everything was good, smooth and easy.

lonora faison  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Barbara Covill-Hoey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christine Gray  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Eleanor Wood  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

CHARLENE WRIGHT  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Pearl Emilii  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

JERRY HINAND  |  Overall Experience 
Rating:
5.0

Calvin was always pleasant and very helpful.

Leona Alexander  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Nikita Brown  |  Overall Experience 
Rating:
2.0

Did organiz

Herbert Henderson  |  First Impressions 
Rating:
3.0

Two times in a row the self checkout didn’t work.

Eugene Mustin  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Benjamin Whitt  |  Overall Experience 
Rating:
5.0

Staff was professional, patient and very helpful

nina friant  |  First Impressions 
Rating:
1.0

Manager Calvin was rude and helpful at all, his tone was condescending and sarcastic

Sante Trice  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

BILLY BROWN  |  Overall Experience 
Rating:
5.0

I was able to get my unit and move items into it the same day. The process was easy and they walked me through everything I needed to know

LaTonja Roby  |  First Impressions 
Rating:
4.0

Mr Calvin has managed to keep everything running well.

melvin mccree  |  First Impressions 
Rating:
5.0

The staff was friendly and as fast as possible. It was very busy and they seemed to handle that very well. They have all of your needs for packing and moving in addition to storage needs. I would recommend this location ro everyone I know. The price for all of your moving needs are also very reasonable.

David Ross  |  First Impressions 
Rating:
5.0

I think the access hours would benefit being moved to 11PM instead of 10PM from our experience. Calvin Turner and Makeisha Lee were both professional respectful, kind and helpful.

Tori Hooper  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Porscha Harris  |  First Impressions 
Rating:
5.0

I am very satisfied with the service from truck rental to storage. I highly recommend it. I would like to thank the staff for everything.

JOHNNIEMARY JORDAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHERLETA WATKINS  |  First Impressions 
Rating:
2.0

This place is humid and mold was growing on my stuff

Jarrett Rawls  |  Overall Experience 
Rating:
3.0

Customer service sucks it was a mess bad attitude but the store was nice and clean customer service is really bad

Linda Thompson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kieyona Jackson  |  Overall Experience 
Rating:
1.0

Every time I used my code to turn off the alarms it would work and the alarm would still sound when I opened my unit in fact the whole row I was in did it every time. The employees were rude and refused to help just wanted to argue and when thay we’re proven in the wrong no sorry no my bad no nothing I’ve had locks on my doors even when my bill was paid and got told it’s not there responsibility to take the locks off even tho my bill was paid and thay never should have been on there to begin with the all around attitude of the staff was unpleasant and unprofessional

Ashley St peter  |  Overall Experience 
Rating:
3.0

No lock in my unit as stated on the website. Very little staff working with a long wait at the register. Employee on the weekend appeared to have no idea that my reservation included 2 units side by side. This facility is in desperate help and someone that knows what is going on.

Michelle Fretter  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

coutney harper  |  Overall Experience 
Rating:
3.0

The doors almost never worked for me. I often drove to my unit and was unable to get inside. When I’d go looking for help there would be 1 person with a rude attitude and a million tasks in front of them, leaving them unable to help. I would never get a unit here again.

Heather Aiken  |  Overall Experience 
Rating:
5.0

Everything was great. I don’t know his name. However, he was very helpful and professional. I appreciate all the help I received. Blessings and thank you!

Angela Brock  |  Overall Experience 
Rating:
5.0

The young ladies are extremely helpful and nice

Tuhkena Cotton  |  Overall Experience 
Rating:
5.0

Staff helpful and friendly clean great service

CHARLENE WRIGHT  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Andrew Banks  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Eugene Mustin  |  First Impressions 
Rating:
4.0

Thank you

Chauntel Holt  |  First Impressions 
Rating:
5.0

I had no idea what the storage was and how much it would cost she told me you get free stairage with truck rental if you want.

eunice hill  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LAWERENCE LERMA  |  First Impressions 
Rating:
5.0

The young ladies at Roseville, Mi location are wonderful

Tuhkena Cotton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Samona Nichols  |  Overall Experience 
Rating:
5.0

I have used the u haul storage facility before in the past and was very happy with the staff and facility. I have recommended friends in the past to use the Roseville Frazho and Gratiot facility. That’s why I am using them again.

JOSEPH ROBERT RICE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mary Lowen  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

John Brown  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nicholas Stewart  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Chris Boucher  |  Overall Experience 
Rating:
4.0

Manager was never on hand he was always doing something in the back had to wait for a two hours and he never came to speak to me I ended up going back home eventually the issue was resolved but I didn’t appreciate that long wait other than that the service was good

Juanita Matthews  |  Overall Experience 
Rating:
5.0

Nice unit

MICHAEL RZIEMKOWSKI  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer Korby  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marquada Swanigan  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

devante fletcher  |  Overall Experience 
Rating:
5.0

Staff was very professional, the location clean. I would recommend location to my family and friends.

CHARLENE WRIGHT  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

CHARLENE WRIGHT  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Judy Neff  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHARLENE WRIGHT  |  First Impressions 
Rating:
5.0

Lawrence was very helpful.

George Elkess  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

katrina motton  |  Overall Experience 
Rating:
5.0

The staff was nice and very helpful very professional

John Brown  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

kativa lewis  |  First Impressions 
Rating:
3.0

Everything went well for over a year until this last month when I was checking out I still haven’t received my closing papers which was supposed to be emailed to me I don’t know if they closed it or not they was very rude .

Orlando Richardson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

timothy Raum  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHELLE DIXON  |  Overall Experience 
Rating:
5.0

The staff was very helpful and professional. The owner and staff went out of their way to assist me on my last day to ensure that my move out went smooth. Thanks again, you all were a blessing!

Ruthie Thomas  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kristine Tolan  |  Overall Experience 
Rating:
3.0

I was shown a 10×10×10 open space unit. When I reviewed mine, there were two side by side w/divided wall unit(separately #) When I questioned the young lady she replied with " that's what they gave you" I'm not sure about everyone's opinion but I was under the impression that you get what you pay for. Had I nor had planed to move that day I would have canceled everything down to the truck rental that was another disaster.

Joyce Tutt  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Melissa Buffa  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MICHELLE DIXON  |  First Impressions 
Rating:
5.0

Excellent customer service. Facility was very clean and access was easy.

ADRIENNE Gaskins  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carri Koehler  |  Online Move In 
Rating:
5.0

Calvin Turner is the best.

james stevenson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dominique Carter  |  First Impressions 
Rating:
5.0

Had our unit for almost 2 years and was happy with the maintenance of the facility. Never any issues with staff.

dean larsen  |  Overall Experience 
Rating:
5.0

Great Management Team! Great Customer Service Team, In Person or Telephone Services! Great Services all the way around!!! Truly appreciate everything during my time of need. Thanks Again The YoungTeam

FRANCES GENNELL YOUNG  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

EDWARD RONALD DAVIS  |  First Impressions 
Rating:
2.0

I have never had a rate increase at a storage unit. I have two one in Florida One in Oklahoma for over six years. You raised rates after one month.

Ken Snover  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Randy Pantelis  |  First Impressions 
Rating:
1.0

There is a sign in the store that said get 1 month rental free if you rent a truck or trailer. When I asked the manager about it he said it was for a one way rental. I personally took a picture of the sign and it did not say that. I think that is false advertising and misleading I have used uhaul rental several times over the past 2 years and I don't think I will be using this company anymore or recommending your company to anyone.

Danyell Smith  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

JANAEASHLEY MORTON  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

theodore branch  |  Overall Experience 
Rating:
5.0

I've been doing business with this facility for sometime now. The General Manager, Mr. Turner, is very professional in every way possible! I will go out of my way to do business with this facility. Sending everyone I know who needs Uhaul service to this facility!!!!!

OTTIES WOODS  |  Overall Experience 
Rating:
5.0

If needed I will be a returning customer the service was excellent

REGINA RENE JOHNSON-WALKER  |  Overall Experience 
Rating:
4.0

This storage facility seems to have problems with the overhead doors. I have problems beckoned January when I 1st Purchased my storage unit. They still seem to be having problems with the same doors.

Brian Murphy  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Linda Smith  |  Overall Experience 
Rating:
5.0

Very friendly professional and helpful employees.

Katherine Higgins  |  Overall Experience 
Rating:
5.0

Very helpful and great customer service, from all staff.... This location is very friendly and doesn't mind assisting with all matters considering the circumstances of needing a storage, not just 1 but 2, and I can truly say they have been truly awesome... Thanks so much, we truly appreciate the staff and facility at this time of our need....

FRANCES GENNELL YOUNG  |  First Impressions 
Rating:
5.0

Why do customers have to pay for 24 hr access We already pay the monthly fee..

ARCHIE LEE WOODS  |  First Impressions 
Rating:
4.0

Very please with the openness of the staff in helping me maintain my storage And the availability to help me

Kareesa Riggins  |  First Impressions 
Rating:
3.0

Calvin the manager was nice and showed me the security proccess. Inside loading and unloading was hampered by inoperative (3) garage doors especially on Jan 19 on myove out. All 3 garage doors were inoperative.

JEFFREY SCOTT MANIACI  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

franklin bell  |  Overall Experience 
Rating:
5.0

Very friendly & helpful because I am semi handicap walk with cane👍

CAROL CALVERT  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Miesha Watkins  |  First Impressions 
Rating:
5.0

Very helpful, friendly and knowledgeable . The storages were clean and in great condition. The facility was always clean .

Katherine Higgins  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

gary mazur  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Brian Murphy  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Michael Miller  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Mary Dimech  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tyria Thomas  |  Overall Experience 
Rating:
5.0

Thank you for a great place to store and secure my property.

Amy Lucas  |  Overall Experience 
Rating:
5.0

The service was awesome, very polite and everything was explained thoroughly

REGINA RENE JOHNSON-WALKER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

NANCY ALYSON WARNER  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Zachary Tormala  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PAUL RICHARD NORED  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

richard bathurst  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

jodi suffel  |  Overall Experience 
Rating:
5.0

❤️

Lakrisca gaut  |  Overall Experience 
Rating:
5.0

Calvin and his daughter were very accommodating and we’re always thinking of my best interest I really appreciate that they went above and beyond to take and help me out great customer service by these two I would never use another storage place they made this the best experience ever.

Michelle Mcmahon  |  First Impressions 
Rating:
5.0

From renting the trailer to returning the trailer and storage rental. Every employee was great.

JEFFREY SCOTT MANIACI  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Evelyn Jackson  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

EDWARD RONALD DAVIS  |  Overall Experience 
Rating:
5.0

If I ever need a storage unit again this is where I will come

Rebecca Russo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DOMINICK WILLIAM TURKIELA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

April buist  |  First Impressions 
Rating:
2.0

The dumpster was full, an employee was VERY rude to me as I'm lugging my sectional couches If I'm paying rent and it includes dumpster access. How is it my fault you have no room in your dumpster also I asked the same employee if he knew where I could he was pretty rude and told me he had no idea. Absolutely unacceptable. After I don't need a storage unit anymore I'm heavily considering never using a U-Haul storage unit again after this experience I had to dispose of them off-site which caused me to go over my time with the U-Haul. Again very displeased!!

brenda wierzbicki  |  First Impressions 
Rating:
1.0

I stored my belongings there while i was in transition of buying a new home. My items where the for ONE MONTH and when i came to retrieve them, my belongings were covered with all sizes of roaches.

nicole moore  |  Overall Experience 
Rating:
5.0

The storage was clean no I really would recommend others to the U-Haul storage in Roseville

sebrenia metcalf  |  Overall Experience 
Rating:
5.0

Thank you. Every employee I had the pleasure of dealing with was polite, helpful and sincerely went that extra mile to assist me. Clean secure facility. Great experience. Thank you again for everything.

Kevin Pickard  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

EDWARD RONALD DAVIS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Esteria Rogan  |  First Impressions 
Rating:
5.0

I think the manager at this location is Hot and polite he helped me a lot and I wish I got to know him!!

Collette Williams  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

philip thomas  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Barbara Covill-Hoey  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Shala Taylor  |  First Impressions 
Rating:
5.0

Calvin Turner was very friendly In very professional

Regina Steen  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

KIMBERLY MICHELL WRIGHT  |  Overall Experience 
Rating:
5.0

Staff needs to pay attention to units that have been reserved and not rent the unit out without asking the individual who reserved the unit.

David Walker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LASHAWN ANTIONET WHITE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANTHONY JOSEPH BATZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Suwal  |  Overall Experience 
Rating:
2.0

Friendly employees also able to answer all my questions.

gill mcquillen  |  Overall Experience 
Rating:
4.0

No other experience to compare to. Door near my unit not working and no sign. Nobody answered intercom so had to go i the office. Office staff extremely helpful and nice. Offered to look for a different unit but I said if the doors were being repaired it was ok (move in more difficult because further from door but If they work (expected after repair) the location was good so I told her it was fine. Lower stars were due to no intercom answer and no sign indication that set of doors were not working.

Eugenia Certesio  |  Online Move In 
Rating:
5.0

Large facility with a lot of space in the lot. Staff very helpful and friendly. Made the end of my cross country move very, very easy!

David Suwal  |  First Impressions 
Rating:
5.0

Very professional

Delshawn Jackson  |  First Impressions 
Rating:
5.0

I never moved in, because my plans changed

Lemoni Allen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Techa Dandridge  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Darryl Hardy  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kevin Averett  |  Overall Experience 
Rating:
1.0

I would definitely utilize the Uhaul location on Gratiot and Frazho in Roseville, MI THE SERVICE WAS GREAT!!!!

carrol parris  |  Overall Experience 
Rating:
5.0

The uhual was clean and nice. The only thing is the bathroom in the storage unit should be unlock for the customers. Other than that I will use them again. Oh and the staff is wonderful.

ADRIAN BENNING  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elana Cash  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

nicole bratton  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

YUBONNA LAMPKIN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Spearmon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KEONA MAXWELL  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

BRITTANY SCRUGGS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOLANDA NICHELLE LEWIS  |  First Impressions 
Rating:
1.0

Great interaction with the manager/owner. He was awesome! But facility was dirty my storage room was extremely dirty dirt trash and tape all over the floor when I first opened it. On top of that they gave me a unit that was sealed and ready for a new renter once I opened it it was full of stuff had to go back up front and get a new one. My time was wasted. Bad organization, laziness, lack of cleaning. Plus the bathroom was locked in storage area! Pros... staff is friendly?

JUSTIN ALLEN WILLIAMS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RUSSELL CRAWSHAW  |  Overall Experience 
Rating:
3.0

False advertisement online listing units that are available, but when you go to into the store and inform the employee about renting the unit that you reserved online and then your told that unit is not available and they only have 10-5x5’s units available🤷🏽‍♀️

Angela Gill  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

FRANKLIN JONES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel Asare  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tiffiny Garmo  |  Overall Experience 
Rating:
5.0

Very good customer service.

DaShawn Woodruff  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Barbara Barron  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

alonda johnson  |  First Impressions 
Rating:
5.0

Well organized, and efficient staff. Alexandria and Hugh were friendlyand knowledgeable. Great service. I would highly recommend U‐Haul Moving and Storage for all of your moving needs.

Kevin Pickard  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tracy Holifield  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

BRENTIA CHARLENC HUTSON  |  Overall Experience 
Rating:
1.0

Was three days into a new month and moved out but they kept my full payment. Never hinted at a prorated refund completely unethical and scammers. Don’t bother with this business.

Rhonda Grinnell  |  Overall Experience 
Rating:
4.0

Instructions on how to get into building could be more clear.

Deidra Woods  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

kendra binder  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Anita Weaver  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Takisha sneed  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bonnie Winters  |  First Impressions 
Rating:
5.0

No comments

YUBONNA LAMPKIN  |  First Impressions 
Rating:
4.0

The process was easy and came at the perfect moment. Wish I had been told about it when renting truck or first unit.

Karen Gates  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Rhonda Furby-Johnstone  |  Online Move In 
Rating:
3.0

The Staff weren’t very friendly neither eager to help, I was made to wait to be called to the register, but there was no other customers in office. The staff was very slow and more focused on doing nothing! Also I didn’t like the fact that a rat box was in my storage didn’t feel that was appropriate they should be placed out in the facility! That should be readdressed at how those rat traps should be if there’s a rat caught it’s goo to die and then who’s going to pay my cleaning bills due to the ODOR!!!!

GABRIELLSHANNEL MALOY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kelli Nemeth  |  Overall Experience 
Rating:
5.0

Nice staff and was very helpful

William Hayes  |  Overall Experience 
Rating:
1.0

My movers charge by the hour so I do not take kindly to having to pay them more time all because the doors was not working and had not been working since last year.

LaQuela Peeples  |  Overall Experience 
Rating:
5.0

David and Lawrence at the Roseville, MI location are great guys!!!

RAY ANTHONY MCFARLAND  |  First Impressions 
Rating:
5.0

Calvin and team were the bright spot in a series of misfortunes for me! At first glance I took a chance on this location moving from across the state. I'm so very grateful to every member there. It's safe, secure, temp-controlled so I didn't have to worry about excessive temperatures. AND, during the move-out, I was given special attention to my situation. This is such a cool venue. I even witnessed a stressed out client that Calvin handled with respect and courtesy. I cannot say enough.

diane armijo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Darryl Hardy  |  Online Move In 
Rating:
5.0

The people there were great they help out a lot an they were friendly

ANTHONY JOSEPH BATZ  |  First Impressions 
Rating:
4.0

I felt the welcoming feeling plan to start using my space tomorrow Lords Will

Patricia Hitower  |  First Impressions 
Rating:
5.0

David was very helpful

Andrew VanDeweghe  |  First Impressions 
Rating:
1.0

The frame on my unit is all messed up so I can’t open the door and the staff isn’t helping me

NICOLE CONE  |  Online Move In 
Rating:
5.0

David was awesome at the Gratiot and Frazho

Karen Dishman  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Dominique Zander  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Steven Covington  |  First Impressions 
Rating:
5.0

Very nice customer service

Melisha Tellis  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JASMINE NICHOLE DAVIS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joseph Buford  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nanetteelizabeth Freeman  |  Overall Experience 
Rating:
5.0

My only issue was it took a couple hours to rent a truck and get a storage unit.

James O Bedsaul  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

debra williams  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer Korby  |  First Impressions 
Rating:
5.0

Very nice and clean, staff always nice and friendly

Angelamichelle Heade  |  Overall Experience 
Rating:
5.0

Wonderful!! Thank you for answering my many questions & making my moving experience stress-free! I appreciated the competent, professional staff.

danielle saheb  |  First Impressions 
Rating:
5.0

i want to think you for letting me get into a storage unit.. the building was very clean and it was very safe. i hope it was in good sharp as you like it. thank you again. everyone was good help with everything i needed while i was there... thomas smyth..

Thomas Smyth  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dianne Turner  |  Overall Experience 
Rating:
5.0

Excellent service team! Very professional and knowledgeable. Mr. Turner is the best!

OTTIES WOODS  |  Overall Experience 
Rating:
5.0

I LOVE THIS UHAUL! Location, Uhaul team, and Management are the best in the State of Michigan! by my Opinion.

OTTIES WOODS  |  Overall Experience 
Rating:
5.0

I bought a great solid wood IKEA dining table off craigslist with 8 solid wood matching chairs. Needed to store them until I could drive the stuff (and mattresses, and household goods) up to the western Upper Peninsula. U-haul has the solution.

Antonscott Goustin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

joseph holden  |  Overall Experience 
Rating:
5.0

Total rental cost was a little more expensive for a van for 1 day than I had expected.

Joseph Buford  |  First Impressions 
Rating:
5.0

Staff is A1.

gail wilcher  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nanetteelizabeth Freeman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brandon Hoenicke  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Randell McGhee  |  Overall Experience 
Rating:
5.0

Lawrence and David were extremely helpful. There was an issue getting my 2 units split and they both had a great attitude toward getting it resolved and worked together to get the problem fixed for me. They do an excellent job at representing the Uhaul brand.

Brian Jansen  |  Overall Experience 
Rating:
4.0

I just moved in so I guess I’ll find out how everything goes in the long run. So far so good.

joe wilk  |  First Impressions 
Rating:
4.0

Great Management and team!!!!

OTTIES WOODS  |  First Impressions 
Rating:
4.0

The only issue I had is that it took an hour before anyone could check me in and give me my unit.

Maureen Kassens  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

carmen mauricio  |  First Impressions 
Rating:
5.0

I will recommend it to everyone

Angel Sanchez-Sanchez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nefertari Pharr  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

OTTIES WOODS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

duana manns  |  First Impressions 
Rating:
4.0

Wish I didn’t have to wait so long to get what I wanted

Rhonda Grinnell  |  First Impressions 
Rating:
4.0

It would have been nice to get a pro-rate on the renaming month i had left. I had a half month left and I feel I should have been credited. I also waited an excessive amount of time getting what i needed.

rhonda grinnell  |  Overall Experience 
Rating:
1.0

Employees including the manager do not wear masks properly even when a disabled, immunocompromised customer asks them to. They are rude and not helpful at all. They cost me several hundreds of dollars in rentals due to not helping and being rude. I would never rent from them again nor ever recommend them.

Marinda Darnell  |  Overall Experience 
Rating:
5.0

Everyone we encountered while using storage was very nice and helpful.

Sarah Chetcuti  |  Overall Experience 
Rating:
5.0

Very friendly. Very helpful.

April Pittiglio  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lori Wieber  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Melinda Currington  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

alvin strickland jr  |  Overall Experience 
Rating:
5.0

The staff especially the manager Calvin at this location are super friendly, attentive and professional !! Customer service is key here , I would recommend this location !!

Donita Alexander  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patricia Jackson  |  First Impressions 
Rating:
5.0

Courteous Efficient Service

Jacquelyn Theriot Merchant  |  First Impressions 
Rating:
5.0

stress free moving experience!

Edward Koch  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

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  • U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane

    Propane service delivered straight to your door!

  • Trucks for Sale

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  • History

    We have an adaptive reuse program to better the environment!

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