2080 River Rd
Calverton,
NY
11933
(Exit 72 Riverhead/Calverton on LIE to 25 East right on River Rd 1/4 mile, Across the LIE from Splish Splash Water Park)
2080 River Rd
Calverton,
NY
11933
(Exit 72 Riverhead/Calverton on LIE to 25 East right on River Rd 1/4 mile, Across the LIE from Splish Splash Water Park)
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Robert Wagner , the manager was very helpful, kind and courteous. Truly professional and knowledgeable.
GENE L
|
First Impressions
Rating:
4.0
A light in the unit would be great
Leonard R
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Rance P
|
First Impressions
Rating:
5.0
Easy, Friendly and fast in and out! They even have super clean self storage at a great price with no hidden fees. I confirmed they do not raise your rent every few months like every other self storage place in the area. Its the real deal! Thanks!
Michael N
Rating:
5.0
There’s great
Jamie F
Rating:
1.0
I ask for hand truck 2 of them and they where not In The truck then you guys charged my card $167 then send me a email with $94 dollars I won’t the rest of my money
Jose F
Rating:
5.0
Everyone was incredibly kind and helpful. cleared the snow off the truck before I started driving.
Would 100% use again. Truck ran great, heating inside cab was toasty. Very thankful for the convenience of UHaul services
Lisandra C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
JERSON M
|
Overall Experience
Rating:
2.0
Customer did not leave a comment.
JAMES C
|
Overall Experience
Rating:
4.0
Storage was great, but it took a little long to return the unit.
SARAH B
|
Overall Experience
Rating:
5.0
Great friendly staff !
james s
|
Overall Experience
Rating:
5.0
Great guys to deal to deal with. Thank you.
KENT V
|
Overall Experience
Rating:
5.0
nothing. friendly and informative
olivia g
Rating:
5.0
Great service truck.was.new
JOSEPHMICHAEL P
Rating:
5.0
Customer did not leave a comment.
michele l
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Michael M
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Danielle R
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Megan M
Rating:
5.0
The staff is wonderful! Helpful, knowledgeable, and respectful! Thank you for a great experience.
Lauren M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
LINDA L
Rating:
5.0
Coursty customer service
Abdul M
Rating:
5.0
You are Doing Great,We appreciate the Service and Efficient Helpful Employee's We have had your service many times and will continue for future rentals,ThankYou Debby and Bob Kortright.I Love your box's and Tape and packing supplies too.All Good Quality!!!!!
ROBERT K
Rating:
5.0
Nice staff and facility
james s
|
First Impressions
Rating:
5.0
Great customer service
ARIEL F
|
Overall Experience
Rating:
5.0
The entire rental process from beginning to end was perfect. The staff was friendly and extremely helpful. I would highly recommend.
THOMAS C
Rating:
5.0
Customer did not leave a comment.
Kathleen G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Sebastian A
|
Overall Experience
Rating:
5.0
Used this facility twice and great service from the helpful gentleman
Jacqueline M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
brian f
Rating:
3.0
Customer did not leave a comment.
John P
|
Overall Experience
Rating:
5.0
I thought everything was great. When I dropped off the van I said I would use them next time I needed a rental
james l
Rating:
5.0
Manager Robert Wagner was very helpful.
Kevin D
|
First Impressions
Rating:
5.0
Helpful staff. Store was open a few minutes early which helped to get a busy moving day get started on time. Van was clean and well maintained. Great location
Brian f
Rating:
5.0
Customer did not leave a comment.
Joanne C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
robert i
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Paul M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
James P
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Michael W
Rating:
5.0
- a great place
robert i
|
First Impressions
Rating:
3.0
After returning the van I was told I had to wait outside in the rain during the inspection. Do you think I want to steal something from your store because I’m a little darker ??
louis n
Rating:
5.0
Very satisfied
ANTHONY A
|
First Impressions
Rating:
5.0
I have had a storage unit at U-Haul since June, 2016. During that 7 years I have found their units excellent. It was always well maintained. It always felt save. During the 7 years, there was only two price increases. Their hours were always great for access. They opened at 5am. I could always go before work. They were open late as well. Their help was great during my last move and their prices for boxes & bubble wrap were much cheaper than Staples. Plus they buy back any unused boxes at the same price as they sold them. I would definitely recommend them and if I ever need a storage unit again, they will be my first choice.
MICHAEL K
|
Overall Experience
Rating:
5.0
I highly recommend UHAUL in Riverhead . I felt very secure in having my personal belongings being safe and cared for in this storage facility. The manager and his crew are very accommodating and helpful. Thank you Rosalie Medina
Rosalie M
|
First Impressions
Rating:
5.0
I haven’t moved in yet, but from what I witness this far I’m quite sure I’m not gonna have any problems . Everyone was courteous and polite and my unit was clean.
Mary f
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Jody L
Rating:
5.0
Wow! This place is perfect for anyone looking to store household items or business inventory, the staff was so helpful and kind, love the space, super clean and perfect for me! Rob and his staff run a great store!
Estuardo R
|
First Impressions
Rating:
5.0
Everything was perfect.
I can not thank the staff enough.
Eddie P
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Drew L
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Dennis O
|
Overall Experience
Rating:
5.0
He was a nice guy to work with: professional too.
Patrick W
Rating:
5.0
Customer did not leave a comment.
GREG P
|
First Impressions
Rating:
5.0
Clean, kind and helpful
Jacqueline M
|
Overall Experience
Rating:
5.0
Ryan was a terrific friendly customer service staff member
Linda V
|
First Impressions
Rating:
5.0
Bob was an incredible help for my move and my storage needs
Big thank you to him
And his professionalism
Best
Christine
christein g
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Rosalie M
|
First Impressions
Rating:
4.0
Units need better lighting. The motion sensor lighting turns off if you are inside your unit and you are left in the dark
Angela B
|
Overall Experience
Rating:
5.0
Let them know whoever is picking up truck needs to have charge card in hand…my son picked up the truck for me and you wanted charge card for reservation which I had..my son had to put it on HIS card..otherwise everything went well..I now owe my son the money for the rental…
MARGARET H
Rating:
5.0
Customer did not leave a comment.
Brian D
|
Overall Experience
Rating:
5.0
Excellent experience in every way.
Jamie D
Rating:
4.0
Steering was not at all acceptable on truck.
BRIAN D
Rating:
5.0
It was quick and easy
THERESE S
|
First Impressions
Rating:
5.0
Rep behind the counter was polite , calm , and helpful. It was first thing in the morning with a crowd. Guy just remained calm and still very polite. You just don't see a professional like that too often anymore.
David O
Rating:
5.0
Facility was very clean and well maintained.
Korinthia M
|
First Impressions
Rating:
5.0
The people here couldn't be more helpful, accommodating and efficient. My experience from beginning to end was always pleasant and easy. Id definitely recommend or use again.
Whitcombe G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
gordon s
Rating:
5.0
Customer did not leave a comment.
William C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
David M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Eugene M
|
Overall Experience
Rating:
5.0
The only thing that could be helpful is a motion operated light inside the rental unit. Perhaps one that will turn off automatically when no movement is detected. Just in case tenant forgot to turn light off when leaving. Staff was great.
Brenda M
|
Overall Experience
Rating:
4.0
Staff members were great. Friendly and helpful.
Martine S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Frank P
Rating:
5.0
Scott was great and the other 2 gentlemen were as well. My storage unit was convenient and well light clean and easy to access. I would definitely recommend this storage center to anyone. Thank you guys again you were all so helpful and pleasant!!
Rebecca S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Herbey C
Rating:
5.0
Great service,would use again
Michael N
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Vincent N
|
Overall Experience
Rating:
3.0
Too expensive
Jamie F
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Nancy D
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Mario B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Janet P
|
First Impressions
Rating:
5.0
Great staff! Unclear if climate controlled space is climate-controlled. It was 100 degrees inside.
THOMASW I
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Linda S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Silvia Q
|
Overall Experience
Rating:
5.0
They were extremely helpful and answered all of my questions!
Jill M
Rating:
5.0
Customer did not leave a comment.
Aubry S
Rating:
5.0
Office staff were extremely helpful, cooperative, and congenial.
Thank you
John N
|
Overall Experience
Rating:
5.0
I like to point out that Scott from the Calverton office was extremely polite and helpful and a pleasure to talk to! Also having the carts in each building is very convenient when moving in as well as moving out appreciate the thought for having that lined up thank you. William C. Van Helmond
William V
|
Overall Experience
Rating:
5.0
Person at Calverton Desk He's an Amazing Guy
Silvia Q
|
First Impressions
Rating:
5.0
Scott was an absolute pleasure to deal with when I picked up the trailer. You have a gem in him!
Dropping the trailer off was super easy. Rob is a great guy to deal with. Overall I’m beyond completely satisfied with my experience at this location. I will definitely use them anytime I need a truck or trailer moving forward.
Robert G
Rating:
5.0
Customer did not leave a comment.
MARKMARIAN M
Rating:
5.0
Robert was excellent in helping me handle the trailer pickup and drop-off. Couldn't recommend them enough.
Justin S
Rating:
5.0
Customer did not leave a comment.
Thomas S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
linda r
|
Overall Experience
Rating:
5.0
I found Everyone at this uhaul store to be very professional/ courteous especially Scott. He went above and beyond to make sure we had everything we needed will definitely used this store again.
Gwendelyn A
Rating:
4.0
Interior lighting within units could be improved
Jerry C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Gwendelyn A
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Amal C
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Catherine W
Rating:
5.0
Customer did not leave a comment.
dennis l
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Lilliam E
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Robert B
|
First Impressions
Rating:
5.0
The agent Scott Sessions was wonderful. He was extremely helpful and a pleasure to deal with. Your company should be proud to have an employee like Scott.
MARIODOMINIC B
Rating:
5.0
Nothing. Great customer service!
STACYDIANA N
Rating:
5.0
Customer did not leave a comment.
JACQUELINE S
Rating:
5.0
Easy to set up online, easy access, clean plus a convenient moving van and Rob the mgr, was professional, nice, answered all my questions.
So far, good experience overall. Recommend
dan f
|
First Impressions
Rating:
5.0
Truck didn't start but the staff was very accommodating. They made up for the bad experience.
LINDA W
Rating:
5.0
Customer did not leave a comment.
Leonardo L
Rating:
5.0
Customer did not leave a comment.
Jeff H
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
DAVIDWILLIAM A
Rating:
5.0
The storage unit was very clean and had convenient
Access. The staff was wonderful & very helpful.
Patricia K
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Giles M
|
Overall Experience
Rating:
5.0
Staff was very friendly and van that I rented was clean and worked perfectly for my need.
FRANCISCO J
Rating:
5.0
Customer did not leave a comment.
Collene R
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
David A
|
Overall Experience
Rating:
5.0
Great customer service, would definitely recommend to friends and use again. Best Uhaul Storage facilitaty I’ve ever used.
JOSEPHPATRICK N
Rating:
5.0
Customer did not leave a comment.
SHERRY Y
Rating:
5.0
Excellent service
DANIELJ S
Rating:
5.0
Customer did not leave a comment.
Robert H
Rating:
5.0
Customer did not leave a comment.
Bryan S
Rating:
3.0
The service person at the counter when truck was returned really lacked customer service skills. He was grouchy and rude
WILLIAM A
Rating:
5.0
Customer did not leave a comment.
John o
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Jeffery J
|
Overall Experience
Rating:
5.0
The guy in the office dis a great Job, the best service, I am so happy about that, excellent service.
JOSHUAMANUEL L
Rating:
5.0
Customer did not leave a comment.
Robert H
Rating:
4.0
Customer did not leave a comment.
Jay P
|
Overall Experience
Rating:
5.0
Friendly and accommodating staff. The facility is secure, clean and well maintained. Highly recommended.
Dean F
|
Overall Experience
Rating:
5.0
Rob was always helpful and runs the facility really well.
DANIEL D
|
Overall Experience
Rating:
1.0
I booked a rental that was confirmed for 6:30am Sep 25 at:
FANNING & BRUSH
4359 SOUND AVE
RIVERHEAD,NY 11901
When I arrived, the facility was closed, they had not enabled 24/7 share access for me to get the vehicle and I had to wait on hold for an agent at u-haul for over 30min. The agent rebooked more for the Calverton location. The Calverton service was fine, but I was 90min behind my scheduled time to move in two towns and had to pay movers more than contracted because of all the delays. This was an absolutely terrible experience with u-haul and I will actively dissuade friends and family from using the service in the future!
Kristen L
Rating:
3.0
Great manager!
Ian V
Rating:
5.0
Customer did not leave a comment.
Robert H
Rating:
5.0
Customer did not leave a comment.
DAVIDN O
Rating:
5.0
Customer did not leave a comment.
John O
|
Overall Experience
Rating:
5.0
Friendly and helpful staff, A pleasure to do business with.
Martin B
|
First Impressions
Rating:
3.0
Fix this leak... its terrible I spent 6 months wrapping and packing items only now to have to unpack all the wet ones and make sure none of my items got damage and now have to repack them
Johnny D
Rating:
5.0
Customer did not leave a comment.
Peter M
|
Overall Experience
Rating:
5.0
Very happy that I chosed U-Haul Moving and Storage Of Riverhead.
Virginia S
|
First Impressions
Rating:
5.0
Always a pleasure to work with.
Deirdre B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
SIIKA Z
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Elizabeth D
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Lisa Y
|
First Impressions
Rating:
5.0
Special thank you to Scott!!! He is a great asset to your operation.
Margaret D
|
Overall Experience
Rating:
5.0
Excellent service.Scott was the man who handled the transaction. Knows his stuff,pleasure to work with.
RONALDA R
Rating:
5.0
The truck I use could use a little front-end work, the steering was loose and made the truck wander out of Lane.
marcus n
Rating:
5.0
Customer did not leave a comment.
KATHLEEN K
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
DONALD R
Rating:
5.0
The attendant was very friendly and helpful
DAVIDMICHAEL A
Rating:
4.0
Staff is friendly & professional
Joseph S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Stephen G
Rating:
5.0
Customer did not leave a comment.
Robert H
Rating:
1.0
To the dealer, ask customer for updated/correct email!!! If Uhaul truly cared what the customer's input was, my email would not be connected to this customer, PLEASE REMOVE MY EMAIL FROM THIS CUTOMER!!! THIS IS NOT THEIR EMAIL/UPDATE WITH CORRECT EMAIL!!! U-MOS!!!
EDWARD L
Rating:
5.0
Customer did not leave a comment.
Robert H
Rating:
5.0
Robert was polite, helpful and patient. The unit was clean. We have yet to move our items in to our unit, but all seems in order.
Emma C
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Barbara L
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Gary K
|
Overall Experience
Rating:
5.0
Easy to move in and friendly staff to help when needed.
David A
|
First Impressions
Rating:
5.0
I wish there was not the extra fee for 24 hour access.
Theresa C
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Igor K
Rating:
4.0
Customer did not leave a comment.
TERESA G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
William c
|
First Impressions
Rating:
5.0
Christine set me up yesterday Tuesday 11th for my site B 138. 5x5 room
She was so professional. Helpful. Kind. Caring and made working with uhaul again so easy.
She is the Best!
Katrina F
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Francesca V
|
First Impressions
Rating:
5.0
Scott customer Service was outstanding. He took excellent care of me. And everyone that helped me over the phone was outstanding too !!! 5 stars !!!!
Edward B
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Carl B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
JEFFREY K
Rating:
5.0
I would have perfected a Ford 250 instead of gmc
ROBERTK I
Rating:
5.0
Customer did not leave a comment.
Michael N
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
SHEENA H
Rating:
5.0
Customer did not leave a comment.
THOMAS M
Rating:
3.0
The front desk staff are very courteous and respectful. Great people.
Gregory H
|
Overall Experience
Rating:
5.0
Always Helpful And Accommodating for my Needs,Never have to wait,the service is Great and highly recommend this location,the people who work there are knowledgeable and pleasant.
ROBERT K
Rating:
5.0
The experience has been Good!!We keep coming back,you are close to me and very dependable,I highly recommend the company U Haul for vans and supplies.Thank You,Kortright Family.
ROBERT K
Rating:
5.0
Customer did not leave a comment.
dennis l
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
CHAD S
|
Overall Experience
Rating:
4.0
My only criticism is the lack of lighting in the storage units.
Jerry C
|
First Impressions
Rating:
5.0
Scott was a great guy and our check in process was wonderful because of him!
Lisa D
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Teresa G
Rating:
5.0
Everything went smoothly and the service couldn't have been better.
WALTER L
Rating:
5.0
Thank you UHaul for taking care of my storage needs while our future home was being built. You have went above and beyond and I will most definitely use your service again in the future.
Elizabeth O
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Melvine R
Rating:
5.0
Always friendly and courteous staff. Units both exterior and interior units are clean and dry. Temperature controlled interior units are very helpful and useful. Well maintained facility for the year or so we were there till we found a house
Mark S
|
Overall Experience
Rating:
5.0
Scott helped use with everything . A really nice guy and made our experience very easy. We left the facility very excited about our storage unit.
Judith Z
|
First Impressions
Rating:
5.0
Manager is super nice and helpful. He is an asset to the company.
JOSEPH D
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
JOSEPH M
Rating:
5.0
Customer did not leave a comment.
EDWARD A
Rating:
5.0
Both Scott and Robert were helpful and make renting storage easy and unit was easy to locate and very clean. Gates opened and closed fine, cards worked. Happy moving stuff into storage experience.
Lloyd S
|
First Impressions
Rating:
5.0
Very patient attendant
Carolyn C
Rating:
5.0
Whole process is very simple. The van was in great shape and perfect for moving the couch and other assorted items. We definitely do it again.
Steve F
Rating:
5.0
Customer did not leave a comment.
ROGER B
|
Overall Experience
Rating:
5.0
Nothing,always a great experience
danielle w
Rating:
5.0
Rob was very helpful and very attentive to our needs it was a very smooth process. we would hope to get a second unit when available so we can move other furniture to your storage then a competitor which is not half as clean and easy accessibility like yours.
James W
|
First Impressions
Rating:
5.0
I think all the guy say was perfectly clear i understan everything very fast all process
GLORIA F
Rating:
5.0
Robert was very helpful and kind. Always a pleasure to deal with. Thank you! The process was easy. Convenient location for me.
MADELINE C
|
First Impressions
Rating:
5.0
The Staff is excellent and efficient ,with all my needs.I appreciated how fast this was all completed.There was no surprises with additional fees.I would highly recommend this truck rental to my friends and family,the gentlemen who prepared my rental should get a raise ,this is the second time he has prepared my rental, All employees are Great!!!I also buy my moving and mailing supplies at the Riverhead Office.Thank you Robert Kortright.
ROBERTH K
Rating:
5.0
Customer did not leave a comment.
Anthony L
Rating:
5.0
Robert was extremely helpful. It was a very easy process.
David H
|
Overall Experience
Rating:
5.0
Very friendly and helpful, very well maintained.
Maryann D
|
Overall Experience
Rating:
5.0
Very professional and helpful without being aggressive!
Highly recommend the use of this business for moving needs as well as storage!!!!
ROBERTH F
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
GEORGETHEODORE R
Rating:
5.0
The man I dealt with was probably one of the nicest most professional people I have ever dealt with
Maria O
|
First Impressions
Rating:
5.0
Renting this van,was fast and priced reasonable and simple,the van was clean and comfortable,I Had a good experience with the staff very knowledgeable and I Had a very Good experience for the first time renting this van,I will go back Again and Highly recommended to my friends and family.
ROBERTH K
Rating:
5.0
Customer did not leave a comment.
Brian D
Rating:
4.0
Customer did not leave a comment.
Beverly H
Rating:
5.0
Customer did not leave a comment.
john g
|
First Impressions
Rating:
5.0
The Gentleman I dealt with through the whole experience was great. I think his name was Scott. He was super friendly and very helpful. So thank you for that.
JOHN D
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Full C
|
Overall Experience
Rating:
5.0
Wagner was very helpful.
Robert B
|
First Impressions
Rating:
5.0
excellent customer service!
ELIZABETH C
Rating:
1.0
It took 1.5 hours to check in
I was double charged at end.
Peter B
Rating:
5.0
Customer did not leave a comment.
MICHELE L
Rating:
4.0
We did not realize we could not LEAVE the facility after 10pm. Our truck was locked inside over night. Maybe have flashing lights jusr prior to 10pm closing so customers know the gate will be locked
Jeanne T
|
Overall Experience
Rating:
4.0
storage fee to high
Richard N
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
John S
|
Overall Experience
Rating:
5.0
The gentleman helping us was professional and friendly! Nice dealing with him!
Stanley H
|
First Impressions
Rating:
5.0
We first called the 800 # and spoke to someone who was only interested in signing us up but not giving us any truthful information. The call center is terrible, absolutely NO customer service .
Almost did not go to the location but took a ride.
Robert Wagner the manager was VERY helpful and straight forward.
It was because of him and the spotless facility that we rented and purchased some supplies.
ROGER B
|
First Impressions
Rating:
5.0
Best storage experience by far. Honest, helpful staff who knew me and were pleasant and proficient and helpful. Highly recommend
Jennifer B
|
Overall Experience
Rating:
5.0
I used a range of U-Haul services over the past two years during my transition from my home owner to renter to a condo owner. U-Haul helped me every step of the way from transport to different storage options to my recent shipment using U-Box containers and arranging helpers to unload. Scott in your Calverton site was extremely knowledgeable and went above and beyond to help me and my family during this transition. He was extremely professional and took care of everyone like they were his own family. Thank you so much!
Victor D
|
Overall Experience
Rating:
2.0
Site had severe flooding in a building after heavy rains claimed puddles over 1/2 inch deep in hallways and in units was just condensation
James S
|
Overall Experience
Rating:
5.0
The people behind the desk were great. They took time with me, explained everything, walked me around, explained the details. Very happy.
deborah b
|
First Impressions
Rating:
4.0
Everyone was friendly and helpful
Robert R
Rating:
5.0
Great place to keep your stuff,very good service,clean rooms,convenient access. Thank you.
Sveltana P
|
Overall Experience
Rating:
5.0
Excellent place
Donald M
|
Overall Experience
Rating:
5.0
If you use location often there shoukd be a quick checkin with info on file.
Cathy B
Rating:
3.0
Very clean n well mannered staff. Thank you!
George L
|
Overall Experience
Rating:
4.0
Very good experience
Maureen H
|
Overall Experience
Rating:
5.0
Being as I am a current monthly renter of a storage unit at this facility I was hoping for a possible discount on the truck rental. What is the incentive of renting from this facility compared to another facility that would have been more convenient? I was trying to give my facility the business and they couldn’t even throw in a free appliance dolly or moving blanket rental.
Uhaul should really reevaluate this policy, next time I will simply borrow a truck from a friend.
Linda M
Rating:
5.0
staff is friendly and easy to work with
we will be back in few months
Tri W
|
Overall Experience
Rating:
5.0
Very clean convlenient storage space.
Professional helpful staff.
Most satisfied with storage rental.
Katrina F
|
Overall Experience
Rating:
5.0
A good setup . Will use again if I need it .
martin b
|
Overall Experience
Rating:
5.0
no comment
ralph r
|
Overall Experience
Rating:
5.0
assisted for storage arrangments done well robert was great help.
Richard N
|
First Impressions
Rating:
5.0
I returned my uhaul in the morning before a work event. Rob the manager called me as soon as I got to my event and told me my garage key was in the uhaul still and the store closed at 5 which was the same time my work event was ending. I was so stressed out because this was my only way to get into my house. Rob helped me out and made sure my garage keys were in lockbox so I could get back inside my house. Thank you so much for helping me Rob. Would recommend anyone to come to this uhaul store for their great costumer service!
Lorenne T
Rating:
5.0
Non
Giles M
|
Overall Experience
Rating:
4.0
- Truck I drove was loose/sloopy probably requires some type of service. (Lots of play in sterring wheel)
- I had to use a much larger truck than required the forced extra cost should not be passed on to customer. A home depot rental would have been less money.
Jerome D
Rating:
5.0
Extremely helpful and professional. Robert recommended just the right unit for my storage needs. Facility was always clean and I felt safe and secure there at all times. Have recommended to friends.
Steven R
|
Overall Experience
Rating:
5.0
Very clean establishment. Manager very helpful when I had difficulty with my return
Natausha M
Rating:
4.0
Appreciate the service
ISSA B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Harris S
Rating:
5.0
Great place and excellent service.
Peter H
Rating:
5.0
Great ,clean ,and great service !This is the place to store your belongings and dont worry !
Nikolay G
|
Overall Experience
Rating:
5.0
Had a great experience using the storage unt. It was easy and convenient.
Laura S
|
Overall Experience
Rating:
5.0
Mr Wagner and his staff (Calverton, NY) were outstanding to deal with. This was the 2nd time in 3 years that I stored household goods at this facility and both experiences were great.
Donald S
|
Overall Experience
Rating:
5.0
I was very very pleased to have been a customer
Nancy G
|
Overall Experience
Rating:
5.0
Thank you
LESLIE M
|
Overall Experience
Rating:
5.0
Robert your rep at desk so helpful professional made us feel very good to be in your storage so clean good facility. Robert super!
Best to U Haul Katrina Fortuna
Katrina F
|
First Impressions
Rating:
5.0
Robert Warner is very professional and knowledgeable. He's assisted me with storage and moving needs for almost three years. I've just "graduated" from needing storage, but would come here again.
BONNIE R
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Connor T
Rating:
5.0
Robert was extremely helpful and provided a thorough response to all of my questions.
Steven R
|
First Impressions
Rating:
4.0
pleasant experience.friendly gentleman showed me the different size units, & suggested what size would be best for me after I explained what I had.Didn't try to push for a larger more expensive unit
PATRICIA A
|
First Impressions
Rating:
5.0
This was the easiest rental ever.
your person I dealt with was friendly and knew exactly what was needed.
Tri W
|
First Impressions
Rating:
4.0
The truck was clean and drove well. I had no issues. Very pleased with the ride.
Maureen H
|
First Impressions
Rating:
4.0
Everything was very good. Only issue is there weren’t any units left to rent in the size I wanted so I had to rent a bigger unit costing more money.
Donna T
|
First Impressions
Rating:
5.0
I had a unit in the climate control area. Very clean and dry.
Lindy C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Monique M
Rating:
2.0
Office staff would be on their phones very unfriendly. One day I was in there asking about when boxes would be back in stock that I needed and I got a very smug answer do not recommend
CHERYL M
|
Overall Experience
Rating:
4.0
Great storage facility, never had a problem, the only problem was to hot during the summer and way to cold in the winter.
Mary P
|
Overall Experience
Rating:
4.0
Ditto
robert Q
|
Overall Experience
Rating:
5.0
Robert Wagner was awesome and made the rental experience very pleasant, I would recommend to everyone..
James b
|
Overall Experience
Rating:
5.0
Lovely place with great service- many thanks!
Nicole B
|
Overall Experience
Rating:
5.0
Nothing to critique. All was good
john v
Rating:
5.0
Clean, well kept, accessible. Very happy with the space.
MADDY R
|
Overall Experience
Rating:
5.0
Thank you Robert Wagner for your prompt response to my questions concerning my storage contract. All employees at this location were helpful and very polite I would definitely recommend this location
Margaret K
|
Overall Experience
Rating:
5.0
All personnel were helpful, knowledgable and friendly.
My only criticism of this storage facility is the configuration of units and roads will not accommodate large rigs. Insufficient room to turn
Charles D
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Daryl S
Rating:
5.0
Customer did not leave a comment.
Maria R
Rating:
5.0
I am 83 years old and icy wife &I are both ill. Despite being all by himself, Robert , the young man who assisted us was kind, patient and helpful . Please give him my thanks. Charles & Marlyn Hunter
MARILYN a
|
Overall Experience
Rating:
5.0
Calvin was most helpful in getting my storage unit paperwork and payment straightened out. Thank you!
Nancy K
|
Reservation
Rating:
3.0
The drop off location was changed without notifying me, and this caused major inconvenience when I arrived at the incorrect location without knowing about the change. I will seriously avoid using uhaul in the future due to this major inconvenience.
Robert K
Rating:
5.0
Robert was great!! Put the customer first-no questions asked!
Susan C
|
Overall Experience
Rating:
5.0
Have had two great experiences at this storage facility.
meghan c
|
Overall Experience
Rating:
5.0
Pleasure to work with helpful and courteous! Facility was very clean!
Elizabeth m
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Linda M
Rating:
5.0
Very Convenient having the 24 hr access. Place well kept. I never had a problem. Thanks