Customer Reviews for U-Haul Moving & Storage Of Port Townsend

3,454 reviews

14082 Airport Cutoff Rd   Port Townsend, WA 98368
(At the Junction of Hwy 19 and 20 by the Wheel In Motor Theater, LIMITED CUSTOMER PARKING)

(360) 385-3813

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(360) 385-3813

14082 Airport Cutoff Rd
Port Townsend, WA 98368
(At the Junction of Hwy 19 and 20 by the Wheel In Motor Theater, LIMITED CUSTOMER PARKING)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Jeffrey Fagerholm  |  Overall Experience 
Rating:
5.0

Everything concerning our dealings with the U-Haul / U-Boxes has been such a wonderful experience. From the reservations, to box delivery, to shipping & storage and subsequently the final delivery of our items (in the U-Boxes), it has been a seamless and hassel-free process. You all rock! I will definitely be recommending you! Thanks again for taking care or our move and our belongings.

Carla Bingham 
Rating:
5.0

The guy who helped me (I have GOT to get his name) is ALWAYS so helpful and friendly. Every time I go in, he is there and ready to help. He is a great asset to your company.

jennifer stow 
Rating:
5.0

THe location was okay. The facility setup/arrangement was great for returning. The agent was friendly, helpful and very fast. Many more of the UHaul facilities should function as this one did. This was my 8'th UHaul facility I have had business with in the past 8 months.

Ted Drake 
Rating:
5.0

Staff was great to work with.

Troy Rodvold 
Rating:
5.0

Customer did not leave a comment.

Brent Duckwitz   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lee Cobert  |  Overall Experience 
Rating:
2.0

Renting vehicles with a quarter tank of gas is not good business. How can a costumer fill the tank back to 1/4. I left the truck with more gas that I got it with. Personally I think this practice is a scam

Mark Scott 
Rating:
5.0

Rian and Brian were excellent customer service representatives

VIBEKE DANBORG 
Rating:
5.0

Customer did not leave a comment.

CAROL RICH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Terry Skaug 
Rating:
5.0

We rented a cargo van to move boxes of tree seedlings to our tree farm. The van was clean when we picked it up and it ran beautifully. The staff were fantastic to work with - very respectful, patient and encouraging. Thank you for a wonderful customer service experience.

Pamela Roberts 
Rating:
5.0

Helpful/efficient

John Heidecker 
Rating:
5.0

Customer did not leave a comment.

Alissa Macpherson 
Rating:
4.0

Clean the windshield

PATRICIA BLACK 
Rating:
5.0

Customer did not leave a comment.

Rita Hubbard 
Rating:
5.0

Logan was super helpful with the whole process

Shelley Farmer  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

MELISSA CLOUSE 
Rating:
4.0

Customer did not leave a comment.

Leigh Hearon 
Rating:
5.0

The representative was cool and made the experience easy.

Jud Haynes 
Rating:
5.0

This was my first U-Haul rental and everything went great!

Tom Olsen 
Rating:
4.0

Customer did not leave a comment.

Felix Gullick 
Rating:
5.0

Customer did not leave a comment.

Robert Harrington 
Rating:
5.0

Wet happy with my entire experience with UHaul.

Clare Cornell  |  Overall Experience 
Rating:
5.0

Very friendly knowledgeable staff. Quick move-in process. Thanks for the great facility and people, Javier and the other gentleman that I didn’t get his name (my fault!! “Moving Brain”!!! 😊)

Mary Ann FISH  |  First Impressions 
Rating:
5.0

You guys and girls are awesome!!!!

John n 
Rating:
5.0

It was flawless. Thank you !!

Brad Holing 
Rating:
5.0

All the app to search multiple locations or within a specific radius for equipment. Better define the ability to reserve equipment for a one way contract.

David White 
Rating:
4.0

I found your contract to be coercive and in poor taste/deceptive business practice as insurance scare tactics were not mentioned when I booked but only when I showed up to pick up the truck. Having insurance through my credit card and my personal insurance should be enough. As a business professional my whole career and creating and negotiating contracts U-Haul sucks and isn't even remotely trying to partner with their customers. I will never rent from U-Haul again and anyone I can influence moving forward won't either!!! Thank you....

Jerold Salmons 
Rating:
5.0

Thank you, we love U'Haul!

Phil Eherenman 
Rating:
5.0

The guy that helped me was very efficient and made the whole experience quick and seamless.

Shelley Farmer  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ROBERTA BIGLER  |  First Impressions 
Rating:
5.0

The staff are awesome. So much better than other locations

Christopher Fryer 
Rating:
5.0

Our changes were accommodated with a smile ! Much appreciated. Last minute plans worked out

amber benner  |  First Impressions 
Rating:
5.0

On the Ford van, show customer where fuel door is.

David Bommer 
Rating:
5.0

Customer did not leave a comment.

Rhonda Hos  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

ROBERT ROSANE 
Rating:
5.0

Customer did not leave a comment.

Brent Duckwitz   |  First Impressions 
Rating:
5.0

Really like the employees here. Always very friendly and helpful.

Brittany Lin 
Rating:
5.0

Great and will use again.

Mary Merralls  |  Overall Experience 
Rating:
5.0

Clean the windows in side of the truck !!!

Robert Frambach 
Rating:
3.0

Customer did not leave a comment.

George Hart 
Rating:
5.0

Rented trucks from this location many times over the years. I'm never disappointed. I just rented a storage unit today and the process was smooth. The on-site staff were awesome!

marla althouse 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Fagerholm  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bruce Krause 
Rating:
2.0

There was a great deal of confusion and misinformation with pricing. I spent about two hours on hold, getting transferred around, etc. trying to get my order right. Left hand does not know what the right hand is doing. Really bad customer service. I regret not going with the other more welll known company.

John Tools 
Rating:
5.0

The check-out experience was not optimal, as your system was down, but the knowledgeable desk clerk checked me in via the app, but I wasn't in a rush, so all good The check back in rep could not have been more helpful, made it quick and easy, which I really appreciated!

Steven Crow 
Rating:
5.0

Customer did not leave a comment.

Kevin Hansen 
Rating:
5.0

Customer did not leave a comment.

Lynn Sorensen 
Rating:
5.0

Great customer service...

Patrick McGillivary 
Rating:
5.0

Outstanding experience from start to finish, but a particular shout out to the outstanding customer service from the service rep who handled my pickup and drop-off, thank you!

James Swartz 
Rating:
5.0

Customer did not leave a comment.

Richard Hamman  |  Online Move In 
Rating:
5.0

Excellent service with very friendly approach to the customer. Highly recommend this facility.

Bruce Krause 
Rating:
5.0

Customer did not leave a comment.

Mia Lee 
Rating:
5.0

Customer did not leave a comment.

Audrey Burks 
Rating:
5.0

Customer did not leave a comment.

Audrey Burks 
Rating:
5.0

Get your customer service person Ryan some help. What an asset to UHaul this man was. Greeted me with a good morning and excellent service. Not all people are morning persons like myself. Ryan was great to deal with I will definitely use the Port Townsend location for any of my needs of a rental truck or trainer. Thank you Ryan for your excellent service..

Paul Lopiccolo 
Rating:
5.0

Customer did not leave a comment.

DEBRA DANGELO 
Rating:
5.0

Customer did not leave a comment.

peter SCHULTZ 
Rating:
5.0

Everyone was very friendly, knowledgeable and helpful

Michael Levy 
Rating:
3.0

Customer did not leave a comment.

angela anastasakis 
Rating:
5.0

Customer did not leave a comment.

Dena Odell 
Rating:
5.0

Customer did not leave a comment.

Renee Hammond  |  Online Move In 
Rating:
5.0

Amazing in every way - super flexable !

Julia Carle 
Rating:
5.0

Customer did not leave a comment.

Shan Nesset  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Elye Bliss 
Rating:
5.0

Service and equipment was excellent, customer service as well… thank you😁 I was worried that renting a truck would be a hassle but, Ashley, did fabulous at setting up what I needed..

Doralice Christiansen 
Rating:
5.0

Great location, awesome staff worked with us and were very helpful and flexible. Absolutely love the automated contactless rental

Laron Williams 
Rating:
5.0

Customer did not leave a comment.

DANIEL wall 
Rating:
5.0

Customer did not leave a comment.

Miles Mcrae 
Rating:
5.0

Awesome helpful employees! Going through a really hard time with death of my Mom and everyone at your facility was so helpful to me. I appreciate all the kind, friendly help and service that I received. You guys are the best. Thank you.🥰❤️👍

RENE MYERS-LARSON  |  First Impressions 
Rating:
5.0

Clean and secure.

MICHAEL MCLERON  |  Overall Experience 
Rating:
5.0

There was a little uncertainty about whether the trailer would actually be available. I did not get a confirmation the night before.

Tom Putnam 
Rating:
5.0

Logan is very knowledgeable, was helpful in making our reservation. We ended up not needing the storage space. But we must tell you that Logan is a gem for uhaul

Bonnie GILMORE  |  First Impressions 
Rating:
5.0

Friendly staff was very helpful in sorting out my multiple changes related to weather delays.

Jeffrey Hester 
Rating:
5.0

Staff was a breath of fresh air after living in Indianapolis for 7 years. It’s hard to find good service and quality staff in that city. The staff here was very helpful and friendly. They knew their jobs well and got things done extremely fast with a smile on their faces. 5 stars

lorne potts  |  First Impressions 
Rating:
5.0

It was a very pleasant experience. Our salesperson was spot on!! A asset to Uhaul for sure!!! Thank you.

Tina Aman 
Rating:
4.0

Customer did not leave a comment.

James Lawson 
Rating:
5.0

The team at this U-Haul is very friendly and helpful. The only problem I had was that the driver side door had to be slammed shut or it an alert that the door was open would appear.

linda christi 
Rating:
5.0

Thank you

Danei Fowler 
Rating:
5.0

Customer did not leave a comment.

Mike Everitt 
Rating:
4.0

Logan is always very helpful. I appreciate the staff being efficient..in and out very quickly. I don't know the name of the young woman who works there but I also appreciate her efficiency.

florence jonston 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Roel 
Rating:
5.0

Customer did not leave a comment.

TAAN MORRISON  |  First Impressions 
Rating:
5.0

You advertise $19.99 a day for a pickup truck. Yet for a day & a quarter (28hrs) my bill was $95.00 & I only went under 40 miles. Please be more honest about what a rental could cost. Even though the place & the vehicle I rented was great....I won't rent again because the price was too costly for me. I'd rather pay a friend.

Gloria Holtz 
Rating:
5.0

Customer did not leave a comment.

Michael Paterson 
Rating:
5.0

Customer did not leave a comment.

Linda Showalter 
Rating:
5.0

Separate scheduling from pickup; try to make pickup quick and painless. When picking up, you are in a time crunch, when scheduling it is Moore relaxed Make pickup: here is the key. Let me walk you to your truck, ready to go. Have all trucks filled up.

Robert Faass 
Rating:
5.0

Customer did not leave a comment.

Glori Zeltzer 
Rating:
5.0

Customer did not leave a comment.

Daryl Campbell  |  Online Move In 
Rating:
5.0

The man at this location was quick and professional. Helpful and explained everything step by step.

Heidi Allencastre 
Rating:
5.0

Very friendly and helpful employees.

Glorie Velcer 
Rating:
4.0

Customer did not leave a comment.

Rich Tugade 
Rating:
5.0

Customer did not leave a comment.

CECELIA MACCLURE  |  First Impressions 
Rating:
5.0

The truck was extremely dirty on the outside. It worked well, but was noticeably covered in dirt

Timothy Edgren 
Rating:
4.0

Hard to reach staff by phone

MATTHEW BUTLER  |  Overall Experience 
Rating:
5.0

Friendly, helpful, efficient service

GEORGIA ARROW  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Alice Ryan 
Rating:
5.0

Thanks!

Patrick Murphy 
Rating:
5.0

Customer did not leave a comment.

Thomas Zatorski 
Rating:
4.0

Customer did not leave a comment.

Kelsey Extine  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stanley Kropf 
Rating:
5.0

Great customer service. The man that was working when we picked up was very nice. The process of picking up and returning were very easy. Clean van

CRAIG ROBBINS 
Rating:
5.0

Customer did not leave a comment.

Allison Graves 
Rating:
5.0

Logan, the associate who helped me at drop-off, was exceptional - great service, great attitude, very helpful.

David Cohn 
Rating:
5.0

Drop off went fine.

Mary Rivard 
Rating:
5.0

nice people and facility. I will when needed return for your services there.

Mark Jacobs  |  Overall Experience 
Rating:
5.0

U-Haul did a great job on pick up and delivery and made our move very easy

Kent Taylor 
Rating:
2.0

I was charged an extra day and extra mileage when the Uhaul website directed me to return the truck to this location on Monday. I was charged for Sunday even though I did not use the truck. Also, being charged for extra mileage, I could have returned the truck elsewhere but Uhaul website would charge me $100 more to do so. I feel I was ripped off as I did what the Uhaul website directed and I still over paid for the rental truck.

Jennifer Hart 
Rating:
5.0

We had the best customer service and the greatest experience Using U-box. we had to make so many changes in our timeline and everyone at U-Haul/U-box was amazing. It was the best experience of moving I've ever had

brandy wessel 
Rating:
5.0

Customer did not leave a comment.

Lester Maneval 
Rating:
5.0

Truck was ready to go and when done someone was there to check me out.

John Hamilton 
Rating:
5.0

Customer did not leave a comment.

Stanley Hartman 
Rating:
5.0

Customer did not leave a comment.

LYDIA ROUSH  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cory Lundgren 
Rating:
4.0

People were nice but it wasn’t an organized situation. I returned the truck to the scheduled location the same day, but got two calls the next morning asking when I was returning the truck. The person in Olympia didn’t check it in I guess. That means they also didn’t have an accurate receipt for me so I may have overpayed. People were nice, but that is not good business practice.

Miranda Westerman 
Rating:
3.0

Answer the phone locally instead of letting it transfer to corporate. I had a local question and called several times this morning and gave up.

Susan Stewart 
Rating:
5.0

I would like to submit that when I have worked with Port Townsend staff they have fantastic. I would also like to submit that this is the second time I have dealt with the call center line and got information that was not accurate. This time was about trailer hitch ball size. I had a broker lock on my receiver which means that I had a larger ball. I called and got pushed to the call center to which I asked if my ball would work or if it was a 2 inch ball. The representative although very kind told me a range of ball sizes that would fit the trailer size I wanted. I admit I was a little surprised but thought perhaps your trailers had different hitch and ball sizes. So the next morning I arrived in Port Townsend where Ryan McGregor helped me get checked in and was great to deal with. Sadly when I got to the trailer he informed me all the 5x8 trailers took 2 inch balls and wasn't sure how someone had told me different This brought on a 50minute round trip in my less than fuel efficient truck along with 30 min in the shop cutting the keyed bold out so I could change the receiver to the proper ball size. I am genuinely disappointed that it cost me time and a couple gallons of diesel putting me behind on my trip and ultimately unloading in the dark due to the delay. I have a feeling the rep I spoke to didn't listen fully to what I asked which is what caused the inaccurate answer but it really was a shame.

Trevor Huntingford 
Rating:
5.0

Wonderful service, zero hassle booking, picking up and dropping off, very friendly staff who go above and beyond to be helpful.

Jennifer Anderson 
Rating:
2.0

Was not open posted and arranged hours for pickup

Douglas Butler 
Rating:
5.0

Customer did not leave a comment.

Jamie Mackenzie 
Rating:
5.0

Customer did not leave a comment.

Margaret Peterson 
Rating:
5.0

Customer did not leave a comment.

Katie Peabody 
Rating:
5.0

Customer did not leave a comment.

KATHLEEN BLANKENBAKER  |  First Impressions 
Rating:
5.0

The staff were very helpful over the phone. Logan was even more helpful when we returned the vehicle. He was very professional and considerate. We will be back!

Laura Tucker 
Rating:
5.0

Customer did not leave a comment.

Chet Stocker 
Rating:
3.0

The female manager was not helpful.

QUENTIN ROSMAIER  |  Overall Experience 
Rating:
5.0

Wish it were cheaper

Linda Abbey 
Rating:
5.0

Nothing, I have used this location several times and the staff have been personable and helpful.

LAURA ROETCISOENDER 
Rating:
5.0

Very helpful

linda bardon  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Don Rhoden 
Rating:
5.0

Attendants were friendly and helpful!

Jamie Wilson 
Rating:
5.0

Customer did not leave a comment.

Jack Snyder  |  Overall Experience 
Rating:
4.0

Bathroom was not kept clean, but the rest of the facility was well organized.

CHADOR RED THUNDER  |  Overall Experience 
Rating:
3.0

There was a special offer when I reserved storage online for a lock to be given and waiting. There was no lock in the unit and I had to drive back to town to buy one.

Burl Norville  |  Online Move In 
Rating:
5.0

Very nice and pleasant experience. Thank you.

Lee Terry  |  Overall Experience 
Rating:
5.0

All the staff at the Port Townsend U Haul facility were friendly, courteous and helpful. The manager Desirae was wonderful. A really great team of employees! My move in experience was smooth and delightful. The faculty is clean, well organized and easily accessed. I am relieved to know that my items will be secure and protected by the safety provided by the facility. Thanks again to U Haul for providing great service :)

WILLIAM WOLF  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carolee Strom  |  First Impressions 
Rating:
5.0

Rental units were very clean and dry, the staff were always quick to help and friendly, the truck rentals ( 6 in all ) worked out great with no problems. Have to say we are very happy to have such a great team there for us on or house move, from boxes to storage to truck rental. If anyone is looking for moving help, these folks are the answer. Nothing but thanks.

Thomas Thomas  |  Overall Experience 
Rating:
5.0

Very friendly and helpful staffing. They made the experience pleasant.

Carla cribb  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

CHADOR RED THUNDER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Taine Gavin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeffery Michelson  |  Overall Experience 
Rating:
5.0

The employees are kind folks

Milo Redwood  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Rebecca Burcham  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

TERRY TILTON  |  First Impressions 
Rating:
5.0

The staff was excellent, and very helpful.

Jeanette Wagner  |  Overall Experience 
Rating:
5.0

Guys are so helpful and friendly. I love this place

Carolyn Gates  |  Online Move In 
Rating:
5.0

I would recommend the storage unit to anyone :)

Holly Katke  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Edward Gates  |  Overall Experience 
Rating:
4.0

My only complaint is that i verbally and in writing told both attendants that i didn't want the monthly insurance charge, and i was charged anyway. I was going to call in my homeowners policy information. As it turns out, it's easier to pay the monthly fee. I was told that we are #3 on the waiting list for a 5x10 unit. I hope that remains true (we're local).

Barbara Tusting  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Renee Gorla  |  Overall Experience 
Rating:
5.0

Javier was very friendly and efficient, knowledgeable and proactive.

REBECCA WELTI  |  First Impressions 
Rating:
5.0

Port Townsend was exceptional

Stephen Cade  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Emeron Bachhuber  |  Overall Experience 
Rating:
5.0

Austin is the friendliest most helpful person I’ve come across in a very long time. His customer service is top notch. It’s always a pleasure seeing him there.

jennifer stow  |  Overall Experience 
Rating:
5.0

Staff were extremely helpful and kind, important qualities in today's world from my point of view🙂

LeeAnn Dickson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KARL HANSEN  |  First Impressions 
Rating:
5.0

Staff was helpful and friendly, and made the move-in process quick and easy.

Patrick Gabbard  |  First Impressions 
Rating:
5.0

The only problem was they didn't have the picture boxes I needed. I had to go to Sequim to get them.

Jeanne Hoggarth  |  First Impressions 
Rating:
1.0

Everything was very difficult and the staff were not nice.

Dove House  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Angela Travis  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

THOMAS MULLEN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Rico  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

QUENTIN ROSMAIER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TRUDY DAVIS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROBERT KING  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LeeAnn Dickson  |  First Impressions 
Rating:
4.0

Access to storage should be longer. I had one last load to deposit at midnight. And I put my traveling really behind schedule not being able to Put stuff away in the shed

JOSEPH HANSEN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rich Whitsell  |  First Impressions 
Rating:
5.0

The new storage units are great. It's conveniently located, it is well lit, the staff is great. I'm very pleased with everything about it.

Nancy Hawthorn  |  First Impressions 
Rating:
5.0

Logan was above and beyond helpful. Great staff always!

Melissa Lamey  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Renee Gorla  |  First Impressions 
Rating:
4.0

The lack of a bathroom in the storage facility is a drawback. Having only 3 carts parked on the opposite end of the building from my unit was a hassle. Not being able to call directly to the office to ask a simple question and wasting time with a phone bank that had no information was upsetting. I had to drive over to ask my question. Two of the staff have poor communication styles, and not being able to give full and clear instructions meant I repeatedly had to ask for more detailed instructions. Rather than verbal instructions, it would help to have the instructions and procedures on a card that I could reference.

Denise Auld  |  Overall Experience 
Rating:
4.0

The only negative was that I ended up having to rent a unit larger than what I wanted. Stopped in a week earlier to inquire about units. Was given prices for units including 5x10 which is what I thought I might need but wasn't sure. I was not informed at that time that there were no units of that size available and had waiting reservations as well. I was informed of this when I came in to rent a unit. I had already made plans to start my move so I had to rent the larger unit. In their defense though, they were very busy at the time of inquiry. They were extremely friendly and helpful in every other aspect.

Connie Barnett  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Emileigh Risinger  |  First Impressions 
Rating:
5.0

Friendly family oriented people!

Lourdes Wusstig  |  First Impressions 
Rating:
5.0

Everyone was extremely friendly and helpful. Logan recommended we move from a pod to a unit which was a great suggestion.

Michael Levy  |  First Impressions 
Rating:
2.0

Main issue is that after signing up and paying I discover the unit is not a 5x10 as advertised, but really a 4 1/2 x 9. False advertising. Now it is much harder to fit our stuff in and we feel like uhaul did a bait and switch. Local staff are nice but powerless to fix the situation once I complained.

John Erickson  |  First Impressions 
Rating:
5.0

The gentleman that help me was great knowledgeable, friendly, personal. Thanks that was easy..

Jeff King  |  First Impressions 
Rating:
5.0

Thanks for the space.

Mark Malone  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lee Terry  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Suzanne Wilkerson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Scott Knoph  |  First Impressions 
Rating:
5.0

Very helpful & friendly as usual

Belinda Smith  |  Overall Experience 
Rating:
5.0

Their helpfulness was phenomenal. The problem was the subcontractors from Moving Help.Com—two did not show up. PT UHaul recommended a local mover. I suggest avoid Moving Help.Com!!!!!!!!!!!!

Ann Linnea  |  Overall Experience 
Rating:
5.0

Ted was very accommodating with all my changes. It was much appreciated!

Steve Kidd  |  Overall Experience 
Rating:
5.0

I know this is a corporate location, but what a good example for the rest of your company.

Michael Fredj  |  Overall Experience 
Rating:
5.0

I arrived and everything was ready to go. This is the best U-Haul experience I have had.

Charles Braden  |  Overall Experience 
Rating:
5.0

The staff was very friendly.

RONALD CADWELL  |  Overall Experience 
Rating:
5.0

Friendly and helpful. Facility is large and convenient to park in.

KIM WENNERBERG  |  Overall Experience 
Rating:
5.0

Staff were great to work with and the Moving Help Mike Rossier was a life saver and went out of his way to accommodate us!

Curtis Hammock  |  Overall Experience 
Rating:
5.0

Staff were accommodating and professional.

Jason Kays  |  Overall Experience 
Rating:
5.0

Friendly professional service. Would highly recommend them to anyone looking for a convenient and economical way to move/store things.

Mary Dupont  |  Overall Experience 
Rating:
4.0

Miscommunication with a continual rental for a larger truck was bad. We ended renting from Budget. So sorry.

lucille white  |  Overall Experience 
Rating:
5.0

The facility is great, and the people are fabulous! Everyone is so helpful and pleasant.

Terri Alexander  |  Overall Experience 
Rating:
5.0

Friendly and helpful staff.

Amy Koch  |  Overall Experience 
Rating:
5.0

The staff was extremely helpful, friendly and proficient. I would highly recommend this facility to anyone for their moving or storage needs.

Karen BAELE  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

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  • U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Trucks for Sale

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