Customer Reviews for U-Haul Moving & Storage of Port Charlotte

606 reviews

23950 Veterans Blvd   Port Charlotte, FL 33954

(941) 629-4840

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(941) 629-4840

23950 Veterans Blvd
Port Charlotte, FL 33954

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Propane exchange

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Excellent service! Great help with loading the car on the trailer/hooking the trailer to the truck. Couldn’t have done it without her. Super pleasant and great help all around. Highly recommend.

Paula Meeker 
Rating:
4.0

All I all it was a great experience on both ends!! The Indiana side was very accommodating!! I would reccomend them and use them again!!

Patricia dalton 
Rating:
5.0

First location drop off 3596 Tamiami trail supposed to open at 10 o'clock never opened after waiting 30 minutes went to alternate drop off MUCH BETTER

Joan Bignoli 
Rating:
2.0

Customer service was poor. Female clerk has 0 personality and politeness. Instead of giving a welcoming vibe, she gave a " I don't like my job vibe".

Janet Hernandez 
Rating:
5.0

Even though I lost my locker to auction due to non-payment there is still great team that they have a customer service they tried everything and their power to try to help me to get back get me posted on off payments and when I was able to go to auction and just great all around team customer service thank you ...

Andrew Sinclair  |  Overall Experience 
Rating:
5.0

Great customer service at this location.

HANS FERJUSTE 
Rating:
5.0

Jami was extremely helpful

James Chorak  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Chris Gulsby  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kenneth Costner  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Virginia Stevens  |  Overall Experience 
Rating:
5.0

The staff was beyond helpful and accommodating! They went above and beyond to make sure our needs were met to make our move in as comfortable and convenient possible.

Shane Mayer  |  First Impressions 
Rating:
5.0

Staff were very friendly and walked us through the whole process. Would highly recommend this facility.

Neil Rosato  |  Online Move In 
Rating:
5.0

Nothing at all😊

Katherine Foster Martin 
Rating:
4.0

Customer did not leave a comment.

Michael Prusak  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ron schindler 
Rating:
5.0

The facility and equipment are very clean and in great shape. The manager Jami who checked me in and out was a pleasure to work with. She and made the process effortless an expedient. I will most certainly use them again.

PATRICK MCGOWAN 
Rating:
5.0

Excellent A++ Thanks

Lawrence Slater 
Rating:
1.0

Working staff is not professional and very rude.

Artur Niedziela 
Rating:
5.0

Great storrage facility. A bit pricy, but you know your belonging are safe.

Paige McCormac-Kelly  |  Overall Experience 
Rating:
5.0

Great experience. I would recommend using U-Haul to anyone that has a need.

Judy Gladding 
Rating:
5.0

everyone was very helpfull and nice

Ellen Haaland 
Rating:
5.0

Very friendly and professional people in the office.

Jacks Stevens 
Rating:
5.0

I thoroughly enjoyed my entire experience. I am SO impressed that all of the drivers were women!!!

Lilly Mcrae 
Rating:
5.0

I was so impressed with the service I received, the cleanliness of the premises and the prompt delivery of my UBoxes. I lost my home and most of my possessions during a hurricane. U-Haul not only offered me first month rental free they were helpful during the most stressful time of my life. I cannot think of any improvements to recommend.

Lisa Cox 
Rating:
4.0

The owner is a really sweet person.

Warren Winkler  |  First Impressions 
Rating:
4.0

Jami was very friendly and accommodating.

Rex Campbell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LOUISE DICKENS  |  First Impressions 
Rating:
5.0

thank you

John Lancia 
Rating:
5.0

Jamie runs a tight ship in a very good way! I absolutely loved working with her and the entire crew…. Billy Parsons

Bill Parsons  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DEBRA SCHUMACHER 
Rating:
5.0

Nothing

Ken Boyce 
Rating:
5.0

Customer did not leave a comment.

Carlos Diaz  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANGELA Fisher  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

REUBEN REYNOLDS 
Rating:
1.0

Customer did not leave a comment.

Starlet Smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brian Werger 
Rating:
3.0

Well next time if there is such a thing it would be nice to ship the correct ubox. It took 4 days worth of phone calls and 8 different people to get it straightened out and when I picked up my box the paperwork still had the wrong ubox number on it.

Michael Williams 
Rating:
5.0

Very easy rental

KEVIN BLOXAM 
Rating:
4.0

Only problem was with the two moving guys that helped. They scratched my white leather couch while going out the front door and then proceeded to drop it on the concrete when they finally made it out. Doing a very nice job of ruining it. Of course no contact or reimbursement after that was done. Next time I'd have them sign paperwork for my liability and damages made prior to moving. That is the only thing that reflects poorly on U-Haul.

Karen Schluter  |  Overall Experience 
Rating:
5.0

Great customer service knowledgeable helpful staff

Leon Michael 
Rating:
5.0

Customer did not leave a comment.

Christine Kent 
Rating:
5.0

Each and everyone we interacted with at both the facility and the Jessica, the driver, were extremely kind and helpful!

JOSETTE PURDUM 
Rating:
5.0

This facility is top notch with excellent management and staff!!

Gary Laxton  |  First Impressions 
Rating:
5.0

Jamie is awesome manager! Deborah

Deborah Gendel  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joseph Tayon  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Peter Markham 
Rating:
5.0

Customer did not leave a comment.

Michael Williams 
Rating:
5.0

Customer did not leave a comment.

Tim Murphy 
Rating:
5.0

Wry nice staff . Friendly

Keith Colvin 
Rating:
5.0

Customer did not leave a comment.

Jake Martini 
Rating:
3.0

The person that's checking you in doesn't rush because they want to leave for the day. Was given the wrong truck for the wrong keys. The manager of this location was amazing and made everything right.

Candice English 
Rating:
5.0

Customer did not leave a comment.

April Davis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patti Kelly 
Rating:
5.0

Jami was so helpful and kind -a pleasure to work with and very accommodating. We would highly recommend this uhaul location.

Janice Pappas  |  Overall Experience 
Rating:
5.0

Tried to bill me for 3 deliveries of units and charged my visa however quickly rectified and credited. I thought I paid a fee for the blankets and they were mine but it appears not.

MICHAEL SUSI 
Rating:
5.0

Great experience. Easy to check in and check out.

Ronald Doles 
Rating:
1.0

Customer did not leave a comment.

Jennifer Runza 
Rating:
4.0

Customer did not leave a comment.

Carolyn White 
Rating:
4.0

Trailer had a very poorly done repair done to the top front corners, with gaps and some kind of putty instead of rivets. Driving through rain, this leaked water on many of our contents and destroyed some valuable collector’s art I’ve been saving, including rare stamps. Yes we bought the insurance, but we shouldn’t have to deal with that, if the trailer was repaired properly there would be no issue.

ERIC EISEN 
Rating:
5.0

Customer did not leave a comment.

Joe Spidle Sr.  |  Overall Experience 
Rating:
5.0

Happy with the whole move from pick-up to delivery at our new home.

Joseph Costa 
Rating:
5.0

Customer did not leave a comment.

Rob Kayla 
Rating:
3.0

Customer did not leave a comment.

Michelle Wilcox 
Rating:
5.0

Truck didn't have cruise control. Very hard to drive such a long distance

greg wagner 
Rating:
5.0

Very clean well maintained facility.

Joey Shaw  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joan Raimer  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Sullivan Nogle 
Rating:
5.0

Customer did not leave a comment.

Roman Puchala  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shayaa Portillo  |  Overall Experience 
Rating:
5.0

Jamie the manager was awesome! Very helpful and available when I had any questions or concerns. Thanks Jamie!!

Jessica Hines  |  Overall Experience 
Rating:
3.0

I didn't like that whenever I scanned myself in,early mornings. The alarm would ring evertime I opened Storage unit. Over and over.

Michael Gist Williams  |  Overall Experience 
Rating:
4.0

Everything was good. The manager Michelle Paquette from the Stoney Creek, Ontario U-Haul office was excellent in assisting us with our storage and the move to Florida. I thought the cost was on the expensive side for the shipping but the service was very good. Thank you.

Patrick Giacomelli 
Rating:
5.0

Nothing

Ronald Rutherford 
Rating:
5.0

This is the second time we used U-Haul to transport our possessions - both from Illinois to Florida. Not one single thing was damaged! The price was super affordable. Highly recommend

Kristy Maniscalco 
Rating:
5.0

Customer did not leave a comment.

Penny Clauson 
Rating:
5.0

A great experience Will highly recommend Thanks

Melissa Hackman 
Rating:
5.0

Great staff!

Daniel Kraus 
Rating:
5.0

Jamie was wonderful!

Terri Parece  |  Online Move In 
Rating:
4.0

Rocky, rough start to process, but.pulled together in the end

Cynthia Azza 
Rating:
5.0

Jamie was extremely helpful and professional.

Lisa Van Ullen 
Rating:
5.0

Great place for storage!

Ernest Maliski  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Wilburn Heffner  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

April Davis  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

John Meissner 
Rating:
5.0

Customer did not leave a comment.

Marcia Brown  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eric Rowe 
Rating:
5.0

Excellent personal communication via text messaging. This facility utilizes “real” staff members when you receive a text, not an automated Bot. It was truly a great experience with this one on one.

Kelly Cummins  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Trisha Bramble 
Rating:
5.0

Customer did not leave a comment.

Rebecca Metheny  |  Overall Experience 
Rating:
5.0

Jami and her staff are excellent communicators and very knowledgeable and super friendly. I will recommend this uhaul location to everyone!

Melissa Hackman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Laurin 
Rating:
4.0

Customer did not leave a comment.

Alex Ross 
Rating:
5.0

Fabulous team!! 81 gets it done!!!

Jessica Roth 
Rating:
5.0

Customer did not leave a comment.

Jessica Roth 
Rating:
5.0

So far, all is great

Rita Cantwell  |  First Impressions 
Rating:
5.0

Not a thing. From the time we called to reserve , pick up and return the experience was more than pleasant. We rented a truck and trailer to move some equipment. Had it for about two hours. Easy peasy.

James Blatz 
Rating:
5.0

Customer did not leave a comment.

Glen Allen  |  Overall Experience 
Rating:
5.0

The staff was professional and friendly. The facility was very clean.

Liane Crawford-Smith  |  Overall Experience 
Rating:
5.0

Great facility would use them again.

Keith Davids  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Diana or Lynn Whitmore 
Rating:
5.0

Customer did not leave a comment.

Jessica Roth 
Rating:
5.0

Customer did not leave a comment.

Jessica Roth 
Rating:
2.0

When we went to inquire on a truck Jamie suggested the box which was better for us and much appreciated. My sister and I sat in the store quite some time while she worked on a quote for us. There was difficulty with the computer and back and forth. We asked more than once what our total cost would be. We were told $1,266 total EXCEPT for cost to get it from Newport News, VA to my house in Williamsburg, VA. Sister and I agreed to take the $1,266 route with box and decide later on picking it up w/$19.95 truck and trailer or do the $200 delivery when we got home. Jamie was also very helpful in providing a lock for us when we didn't have one. It was very hectic moving and I didn't read emails received. Now hearing that our charge is $213.95 higher than the $1266 quoted for initial delivery of the box in Port Charlotte and that it wasn't included in the $1266 quoted. We dispute.

Teresa Gillespie 
Rating:
5.0

Jami and John were excellent to deal with.

Nichalas Trickett  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

chester drake 
Rating:
5.0

Customer did not leave a comment.

Caleb Cameron 
Rating:
3.0

All were professional but a little pricey for just under 40 miles of use.

James Kachelmeier 
Rating:
5.0

Customer did not leave a comment.

Gary Jones  |  Overall Experience 
Rating:
5.0

Service was great and friendly

Kevin Shine  |  Overall Experience 
Rating:
5.0

Everyone wanted to help us! We appreciate them very much!!

Madge Allen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paul Giordano  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Olivia Sharp  |  Overall Experience 
Rating:
3.0

Was pleasantly surprised about how much stuff our u-boxes actually fit. It was nice to order extra and only pay for what boxes we actually used. We moved several states away and was happy our stuff arrived in good shape. Only issue we into is after we completed emptying our containers, the original scheduled pick up was missed and it was never communicated to us why. It was very hard to get in touch with anyone to get something rescheduled, which the 2nd pick up appointment was missed as well. Finally 5 days later the containers were eventually picked up on the 3rd rescheduled pick up. Overall satisfied and couldn’t beat the price compared to the other competitor companies.

Christopher Wilson 
Rating:
4.0

Customer did not leave a comment.

Bob Abeling 
Rating:
5.0

Secure, clean, and convenient. Very friendly and helpful staff.

John Hilton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Willian Quintero 
Rating:
5.0

Jami and other staff are very friendly, helpful and professional. Would highly recommend. Thank you for keeping my stuff safe and secure.

Mark Marashio  |  Overall Experience 
Rating:
5.0

Jamie is a wonderful person.

James Mariani  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Vasseur  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Christopher Rigos 
Rating:
5.0

Jamie was very helpful, and I have already passed this location to other prospects.

Mark Kovacs  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jonathan Craig  |  Overall Experience 
Rating:
5.0

We needed storage for our belongings during our move, All of our concerns were handled very considerately by all the staff. We appreciate that they were understand our needs and want to truly help us. Keep up the great work!

Madge Allen  |  First Impressions 
Rating:
3.0

Would be helpful if I had a tracking number for the U-box shipping

Dennis Vroman 
Rating:
5.0

Customer did not leave a comment.

Gary Jones  |  First Impressions 
Rating:
5.0

Facility is far above what I expected. Extremely user friendly and very clean. Staff was very helpful. I would highly recommend this facility.

John Kinslow  |  Overall Experience 
Rating:
3.0

Dissatisfied satisfied charged 20$ more for my unit than what I was quoted for a online reservation. Called the on site office and corporate twice nothing was resolved.

terri thomas  |  Overall Experience 
Rating:
1.0

Leaking roof! But nice people I guess

Todd Jackson  |  Overall Experience 
Rating:
4.0

Make it more clear on where your container is going so CEO and District does not have to locate it and then make sure the drivers when they pick them up do not mark the box as returned. The staff at PT charlotte was amazing i wish the storage rates were more inline with the area.

Rick Mutschler 
Rating:
5.0

Customer did not leave a comment.

Carey Butler  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Neil Peters  |  Overall Experience 
Rating:
5.0

Jami the owner/operator went above and beyond to help my family out. Letting us return the truck there instead of 45 minutes away was the icing on the cake; especially when I was on hold with u-haul customer service for 15 minutes. Thank you for making this the easiest move!!!!

Melissa Salamone 
Rating:
5.0

The girl working there was always nice, friendly and helpful.

William Ruhl  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Esther Downs  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Matthew Mundwiler 
Rating:
1.0

Horrible customer service and incapable employees. Definitely will not be renting from Uhaul again. You’re lucky if you get your remaining balance on my contract. I will never recommend this company or location to anyone.

Chloe Coffelletto 
Rating:
5.0

Customer did not leave a comment.

John Valentine 
Rating:
4.0

Customer did not leave a comment.

Jeffrey Ellis  |  Overall Experience 
Rating:
5.0

Help us in everyway we need

Michael Custer  |  First Impressions 
Rating:
1.0

The entire experience was awful. Wrong time frame was booked for me. The lady, Wendy, at the location was not friendly and made age discrimination comments saying young people shouldn’t work there because they don’t do anything. The truck wasn’t ready when I got there. The door was locked even though the location was open during the hours I arrived. Four phone numbers for a rental is absolutely ridiculous. Two is sufficient. If I ever rent from uhaul again, it most certainly won’t be from this location. I do have a complaint in with corporate as well. I am waiting in a response from them.

lauren johns 
Rating:
4.0

Jamie was wonderful to work with. I really appreciate her, giving me two extra days to move my stuff out of my storage unit.

Brandon Russell  |  Overall Experience 
Rating:
5.0

Our experience was amazing. Jami is a true game changer for your company. Every time we had to deal with her she was professional and awesome. She helped with so many things throughout our time there. From communication to always available to help when we needed something or had a question. Thank you so much for the experience we will use your storage again if and when needed.

Walter Grim  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Arthur Vaughn 
Rating:
3.0

The cleanness of the facility, rental trucks, bathrooms was great. The staff was very friendly and helpful. Everything was excellent for the EXCEPTION of poor insect control. Not only did I see roaches in my unit, but once I got home and started unpacking there were quite a few in my belongings. It was so bad that when I arrived at my unit I witnessed a roach trying to crawl under my unit door. With that said , I don’t see my self recommending this facility to anyone until, if ever, the roach infestation has been remedied. Who wants to bring roaches home?

Hernando Gonzalez  |  Overall Experience 
Rating:
1.0

They told me the rental van had a full tank of gas and that I needed to top it off before return. I drove it 13 miles total round trip to Home Depot and back and it took 4.8 gallons of gas. Obviously, Uhaul had not checked the gas. I got ripped off, and they refused to issue a partial refund. I will not be back.

Scott Helgeland 
Rating:
5.0

this gacility is always well kept, and well stocked with packing needs. the space is kept clean and at a comfortable temperature. The office people are always very helpful!! If I need storage in the future I will look for a IHaul location!! Thanks. RodneyWells

Rodney Wells  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amy Rola  |  Overall Experience 
Rating:
5.0

The young lady that checked us in was extremely helpful and very professional

Barbara Doktor  |  First Impressions 
Rating:
5.0

Better rates would be appreciated but everything else was great

Angel Almand  |  Overall Experience 
Rating:
5.0

The two ladies that worked Saturday were amazing

Mary Gaudiosi  |  Overall Experience 
Rating:
5.0

The staff from the GM down to the lot attendant were excellent, friendly, knowledgeable and extremely accommodating. I highly recommend them.

Clement Mann  |  First Impressions 
Rating:
4.0

I registered online then had to do it again when i got there i didnt understand why, but the young lady that helped me was very nice and friendly so it didnt make the experience so bad

Daryl Leto 
Rating:
1.0

Girl who checked in the truck had a rude attitude , fire her !!!!!!!!!!

James Kenson 
Rating:
5.0

Jammie is awesome

Paul Fanning  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joseph Cascio  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Makenna Smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John Martinache  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel Leier  |  Overall Experience 
Rating:
5.0

Nothing. The staff was extremely professional and the equipment was clean and well maintained.

Leslie Kraus 
Rating:
4.0

Customer did not leave a comment.

Daniel A Keifer II  |  Online Move In 
Rating:
5.0

Great customer service !

Heather Winn   |  Overall Experience 
Rating:
4.0

We had to delay closing of our house due to hurricane Idalia so instead of moving out August 31st we had to pay for an entire month removing all our belongings on September 6th. So sad!

Nancy Maynard  |  Overall Experience 
Rating:
2.0

Did like the Dis Honesty on the Price Raises

Chetswayo Baptiste  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

David Stafford  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

David Stafford 
Rating:
5.0

Everyone was so kind and helpful. Will definitely recommend to all our friends.

Nancy Maynard  |  First Impressions 
Rating:
5.0

Excellent facility as far as cleanliness, organization, helpfulness of staff & ease of loading/unloading. Way above and beyond what I have experienced with other facilities I have used. I'm very happy with my choice.

John Kinslow  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

ROBERT BUERKETT  |  Overall Experience 
Rating:
5.0

I had a indoor storage unit for over a year The best experience ever renting a unit!! A+++

Anthony Samataro  |  Overall Experience 
Rating:
5.0

Jamie went the extra mile in helping us get the storage room reserved. She was ALWAYS very pleasant, helpful and professional. Because of her assistance it all went smoothly. Would recommend anyone to use this facility. Thanks Jamie!

Rick Vaughn  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark Warfield 
Rating:
5.0

Customer did not leave a comment.

Derrick Davis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark Glennon  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mark Glennon 
Rating:
5.0

All the staff were very friendly and helpful to answer any concerns about the storage facility. The facility was kept clean all the times we were there. The truck we rented was also kept in great shape and very clean. We would definitely come back if I have need for more storage units or vehicles. Thank you all.

Paul Clark  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wendy Crull  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Heather Waller 
Rating:
5.0

Staff is friendly and very helpful. The process was quick and easy.

John Hilton  |  First Impressions 
Rating:
5.0

The team at this location was terrific. They were conscientious and professional. I ordered online the night before with an early morning pick-up. I received a call when the family member didn't show to pick-up and we realized they went to the wrong location. Thank goodness they cared enough to follow-up! Do not hesitate to work with this location.

Thomas Logan 
Rating:
5.0

Alisha was the best agent I have ever worked with.

James Bunch 
Rating:
1.0

They changed the pickup location and I had no idea where the new location was At pick up it took over a half hour so much for a reservation. Hope I never need this place again

RICHARD SIMPSON 
Rating:
5.0

The awning needs to be a little bit bigger so when you are loading you don’t get wet. Hand dryer not working one day as well as the elevator.

Gordon Fiero  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sharon Daniel 
Rating:
5.0

Jami and John both were extremely pleasant and helpful.

Nichalas Trickett  |  First Impressions 
Rating:
5.0

Nothing to complain about. Great experience. Would use again and would recommend. Thanks.

Benjamin Emerson  |  Overall Experience 
Rating:
4.0

The passenger mirror was broken and they should have never released it out! Jami was kind and very friendly to work with it made my experience very easy.

Melanie Friedmen 
Rating:
5.0

Jaime is exceptional!

Stuart Mendel  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Patricia Interval  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Autumn Stone  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KARINA CHRISTENSEN  |  Overall Experience 
Rating:
5.0

Very friendly……helpful……..socialable to the customers

Larry Walstrom  |  Overall Experience 
Rating:
5.0

Jami was very helpful and friendly

Keith Ankeney  |  First Impressions 
Rating:
5.0

Staff was great!

Wilburn Heffner  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John Curtis  |  Overall Experience 
Rating:
5.0

Ok

kent bennett  |  Overall Experience 
Rating:
5.0

John and the women were very helpful

Erica McGoff  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert McGoff 
Rating:
5.0

Customer did not leave a comment.

Herbert Hamilton  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Philip Machado 
Rating:
5.0

1. Go over the final billing when checking out, verify mileage/ cost of such. Only thing done was checking out vehicle not the charges. They were estimated at beginning only, no printed out bill given. When moving, many would not have printer to get a proof copy. 2. Truck had no running board to get into vehicle, too high for 5’2” person to get in causing severe sciatic issue and knee issue from jumping in and out several times over 3 days.

Constance Stevens 
Rating:
5.0

Jami went overboard to assist me with my storage unit, being homeless is one thing, but to loose everything is another! Thanks Jami

Connie Lorraine Harris  |  Overall Experience 
Rating:
1.0

Train your brain employees better

Wendy Crull 
Rating:
5.0

The General Manager Jami is very helpful A++++++ to her staff also

Wendy Crull  |  First Impressions 
Rating:
5.0

Thank you

Jacob Payette  |  First Impressions 
Rating:
5.0

Nothing! The doors opened exactly at the appointed time and she was all ready for us. The return was every bit as essy.Excellent service!!

Nancy Erickson 
Rating:
5.0

Clean, easy, convenient. Priced right. Love the card key system! Everyone was most helpful each time I went in. Highly recommend!

Martha M'Bark Broschart  |  First Impressions 
Rating:
1.0

The customer service here is horrible. The owner is very rude and it’s last thing you want to deal with when you are moving. I have rented in U-Haul in the ghetto and never experienced this level of unprofessionalism that I experienced this establishment. I will not be back and will not recommend anyone here.

Amy Maddox 
Rating:
5.0

I enjoyed the staff,and the service was excellent. I would recommend for storage

Betty Harless  |  Overall Experience 
Rating:
5.0

I had this unit for a year - it very clean and the staff was wonderful!!

Bobby Wright  |  Overall Experience 
Rating:
5.0

Nice staff

Larry Walstrom  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ja'Hdaiah Gonyea  |  Overall Experience 
Rating:
3.0

I never received a final bill for my rental. I was told it would be emailed. Has t been. Yet they hit my credit card! Would like to see what the charges all mean. Rep was late getting in so I didn’t leave with my rental until 7:20-7:25 am. Had to be back by 9. I mashed just fine- but felt rushed. I had everything done in my end ahead of time too. Thank goodness.

Lisa Laxton 
Rating:
5.0

Jamie the GM was very helpful all the time. She work with me to make the time I used the storage and the move out very easy. Great job.

Stephen Shackelford  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

michael craighead  |  Overall Experience 
Rating:
5.0

The staff was friendly, knowledgeable and very helpful.

Anthony Smith  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JOHN ROBINSON 
Rating:
5.0

Everything went very well and to my satisfaction ~ Jamie, the manager is the BEST!!!

William Teng  |  Overall Experience 
Rating:
5.0

Manager was very helpful, great attitude, even by the workers

Donato Mazza  |  First Impressions 
Rating:
5.0

Jamie and her team are awesome! They went out of their way to ensure everything was just right. Great location and a spotless facilities.

Jeffrey Creasy  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kelli Tull  |  Overall Experience 
Rating:
3.0

the girl that checked us out was very rude to us and the guy she was working with.

Brittany Adams  |  Overall Experience 
Rating:
5.0

No improvements needed. excellent service.

Martin Adams 
Rating:
5.0

Customer did not leave a comment.

LOUIS Damian 
Rating:
5.0

Jami is wonderful and friendly. Always helpful and very attractive to your needs. I always enjoyed her smile when I came in the office and will miss her kindness.

Mark Hess  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lori Woolbright  |  Overall Experience 
Rating:
5.0

Manager Jamie very helpful Tkx

Stephane Pare  |  First Impressions 
Rating:
5.0

They are unbelievably kind and helpful! Jamie was the best, thank you for your help during this difficult time in my life!!!

Katherine Taylor  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Corey Hoeben  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

SHERYL BALALIO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Martin Adams  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Natasha Deloge  |  Online Move In 
Rating:
5.0

I was a customer for 20 months. Everyone was friendly and helpful. It's climate controlled and very clean. They have high security. I would definitely use them again.

Perry galuppo  |  Overall Experience 
Rating:
5.0

The customer service here is excellent.

Marva Gayle  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Richard Robinson  |  First Impressions 
Rating:
5.0

Happy we got one month free storage with our truck rental/move. The place was always immaculately clean. Felt our belongings were very secure. Staff was always very helpful and friendly.

Thomas Haning  |  Overall Experience 
Rating:
5.0

Excellent staff and facilities.

Jim Devennie  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mary Espinoza  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Susan Haas  |  First Impressions 
Rating:
5.0

Really nice staff!!! Facility was always clean and available.

Jennifer Sewell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paul Clark  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jonathan Frisbee  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lynn Walton  |  Overall Experience 
Rating:
5.0

Great place, very clean well managed.

Marilyn Smith  |  First Impressions 
Rating:
5.0

Jami was the best to work with. She was courteous, kind and always greets the customer with a smile. She’s a keeper.

Charles Gray  |  Overall Experience 
Rating:
5.0

Hats off to Jamie. Her customer service was always impeccable. She did everything in her power to ensure I always had access to my unit, especially during the hurricane.

Manny Baptiste  |  Overall Experience 
Rating:
5.0

Wry nice workers!!

Janice Westfall  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Shore  |  Overall Experience 
Rating:
5.0

As U can tell we were very well satisfied

Conrad Levesque  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

gwendolyn harris  |  First Impressions 
Rating:
5.0

Excellent service by the staff. Facility is very clean. I was pleasantly surprised to find individual unit alarm systems great hours, and actually cost less than some of the competition in the area. five out of five for these guys. They know how to do it, right.

Roman Puchala  |  Overall Experience 
Rating:
5.0

Jamie was phenomenal. Apparently she was working alone, and had to put me on hold while she dealt with customers in the store at 9 am in the morning. When it took more than 5 min, she took my number and said she would call, and she actually did. I needed to sw ure a renatl.faciliry that morning, and Jamie went our of her way to help.

Sonia Fields  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Melinda Sipes-Bell  |  First Impressions 
Rating:
5.0

All my needs were met. Wonderful staff, courteous, professional and friendly. Jamie is an amazing manager. Thank you, Charlotte

Charlotte Wickert  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lisa Thiebeau  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amanda DeGroot  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Leigh  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lillian Arceri  |  First Impressions 
Rating:
5.0

I still have my unit I had to be closed and reopened because of a error in my check in

Lillian Arceri  |  Overall Experience 
Rating:
5.0

The GM Jamie is amazing at her job and went above and beyond to correct an error caused by a new employee.

Lillian Arceri  |  First Impressions 
Rating:
1.0

For an a/c space it was to hot to work and no garbage so I had to take the trash out with me to the new storage thanks for a shity experience

Thomas Campanella  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Victoria Cantu  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Patricia Interval  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jordan Lambert  |  First Impressions 
Rating:
5.0

We were very pleased with the service and the facility.

Stephen Tharp  |  First Impressions 
Rating:
5.0

Staff was excellent

Betty Harless  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ana Garcia Calero  |  First Impressions 
Rating:
5.0

Helpful and friendly staff

Brian Ward  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gregory Wathen  |  Overall Experience 
Rating:
5.0

Amazing and helpful owner and staff.

Sheila Roc  |  Overall Experience 
Rating:
5.0

Awesome team. Very friendly staff

Nigel Barnes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Virginia Oquendo  |  Overall Experience 
Rating:
5.0

Great facility and the staff they, especially Jamie, were extremely helpful when I needed assistance and take the security of the Units and building very seriously. If you’re looking for a storage facility this is the one you should use!!

Patricia Haugeberg  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Angella Scott  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Corey Hall  |  Overall Experience 
Rating:
5.0

Great place, well lit, felt safe!!Thanks!

Sandra Mensik  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carey Butler  |  First Impressions 
Rating:
5.0

Jamie was very friendly and helpful

Theodore Bousman  |  First Impressions 
Rating:
5.0

Facility was clean and Jamie was always so helpful. Thank you. Would do business with you again.

Christine E Marshall  |  Overall Experience 
Rating:
5.0

Love the people who run the show there always helpful and cheerful would recommend this place to anyone who needs safe and clean storage

Terrie Cummins  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sylvia Haas  |  Overall Experience 
Rating:
5.0

I really 100 percent recommend this facilities to a friend or families.

Celrick Redona  |  Overall Experience 
Rating:
5.0

Great clean facility, with great staff!

Arsen Akopyan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARK NELSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joseph Holovachuk  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Darius Parsia  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patrick Caban  |  First Impressions 
Rating:
5.0

Very nice and helpful

Connie Cato  |  Overall Experience 
Rating:
5.0

Jamie was incredible friendly & helpful. She was able to help us problem solve during a very stressful time. We will definitely send others to her location!

Skip Hawk  |  Overall Experience 
Rating:
5.0

The only bad thing I can say is it is a bit expensive! Other than that, very nice facilities

Michelle Funk  |  Overall Experience 
Rating:
5.0

Great place to store your property!

Jeffrey Hall  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gary Grennell  |  Overall Experience 
Rating:
5.0

There is a water leak in front of 1105. The condensation from the air conditioner was over running the drip Pan up in the ceiling.

Tami Farrell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Keith Garretson  |  Overall Experience 
Rating:
5.0

Very professional and helpful

Brian Ward  |  First Impressions 
Rating:
5.0

Great management

Jeffrey Creasy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel Leier  |  First Impressions 
Rating:
5.0

If I ever need storage again it will always be with Uhaul.

Mark Welch  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carolyn Macsas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephen Shackelford  |  First Impressions 
Rating:
5.0

Jami and John were very accommodating, friendly and professional! I will surely recommend this facility!

Michele Tiseo  |  First Impressions 
Rating:
5.0

Everyone was very pleasant n friendly

Andrea Robinson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jennifer Govero  |  Overall Experience 
Rating:
5.0

Are check in guy was very friendly helpful and knowledgeable. Made for an easy in and out! Highly recommend this facility.

Jeffrey Hall  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tara Kephart  |  Overall Experience 
Rating:
5.0

Very friendly staff. Very helpful. Immaculate facilities.

Conrad Levesque  |  First Impressions 
Rating:
4.0

I originally placed an order for a 2.5 locker an when I arrived an was speaking with Jamie we discovered I would need a larger unit an we went with a 5x5. Jamie walked me around showed me where things were located. I had explained to Jamie the reasoning behind why I would need a storage unit an she genuinely seemed to care an any questions I had she answered. She made me feel as if I was a priority not just a customer. Thank you 😊 💓

Terra Boling  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Susan Whetstone  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Thomas Barrett  |  Overall Experience 
Rating:
5.0

This is by far the nicest, and cleanest storage area I have ever had. The security is top notch.

LISA NEGLEY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Maeve Deems  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nicholas Coia  |  Overall Experience 
Rating:
1.0

When I was was trying to check out on Friday December 23rd Jami arrived at 9:30am and I had been waiting on her since 8:30am. She was obviously not in a good mood I’m assuming because she was so late. She had a horrible attitude toward me. She would not give me a paper receipt showing that I checked out. I asked another gentleman there if she was always like this. She did not like that and slammed the door and locked the door on both of us. He went to his storage unit and I left. She definitely could have handled everything better.

Brian Jones  |  Overall Experience 
Rating:
5.0

I believe his name was John, did a great job at explaining everything. Very friendly man.

Michelle Funk  |  First Impressions 
Rating:
5.0

Great understanding staff I will definitely refer friends to this location

Jonathan Donaldson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Raymond Gammans  |  Overall Experience 
Rating:
5.0

The ladies in the front they are very great and nice

Debbie Jaramillo  |  Overall Experience 
Rating:
5.0

I am very impressed with the storage facility and staff. Very very clean and staff was very helpful and nice. It was a pleasure doing business with them.

Karen Townsend  |  Overall Experience 
Rating:
5.0

The only thing i would love to see is you all have rental trucks the big ones moving vans. Other than that you guys rock. Keep it going.

Mark Welch  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

William Elam  |  Overall Experience 
Rating:
5.0

jami was very amiable and welcoming... got us a unit no problem.. the process was smooth, orderly and a pleasure. Thanks

Oscar Torres  |  First Impressions 
Rating:
5.0

Devon was extremely helpful. He went above and beyond anytime he could.

Chris Grove  |  Overall Experience 
Rating:
5.0

Knife place

Amy Kirkus  |  First Impressions 
Rating:
5.0

VERY friendly and informative! Definitely would recommend this place to our friends.

Joe Spidle Sr.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lygia Witter  |  First Impressions 
Rating:
5.0

Jamie is an amazing store manager. She works to make sure everything is right. Great follow up on commitments.

Jeffrey Creasy  |  First Impressions 
Rating:
5.0

Manager and staff very professional. Very friendly. Jamie is amazing!

David Proctor  |  Overall Experience 
Rating:
5.0

Excellent facility and staff. Rented a storage unit for 15 months and had no issues.

Charles Sincavage  |  Overall Experience 
Rating:
5.0

John was extremely helpful..

David Kotick  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John Ochwatt  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gina Schaak  |  Overall Experience 
Rating:
5.0

Manager and all employees couldn’t be any more helpful and friendly. Definitely recommend this place. Pricing is very reasonable. It has been a good experience for the first time I have needed a storage unit.

Michele O'Connell  |  Overall Experience 
Rating:
5.0

Jamie and crew are excellent people who go above and beyond! Great communication and outgoing Thank you all!

Tom Gomez  |  Overall Experience 
Rating:
3.0

Its my fault but I didn't realize how small the unit is, honestly it's not useful to me at all. It said the measurements so it's totally my fault. I work 80hrs a week and was tired, but glad I could do it all online.

Ryla Hubbard  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Teresa Becerra  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alan Sachs  |  Overall Experience 
Rating:
5.0

Jamie was wonderful!

Skip Hawk  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lynn Dorler  |  First Impressions 
Rating:
4.0

Only issue I had with post hurricane Ian ceiling water leak and have into thousands damages to my stored brand name clothes and will make claim with their insurance

Elena Robarts  |  Overall Experience 
Rating:
5.0

Staff was so nice and very helpful!

Gina Stephenson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tom Thornberry  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ron Bozell  |  Overall Experience 
Rating:
5.0

My experience with U-Haul Moving & Storage of Port Charlotte was absolutely the best. I can't say enough good about the staff and especially manager Jami, who was very accommodating and worked hard to find the right size storage unit for me and the right timing for my move to the Port Charlotte area. The storage building itself is new, clean and nicely equipped with several rolling carts and elevators for convenience. My belongings were kept safe throughout Hurricane Ian and the aftermath. If you need a storage facility in the Port Charlotte area, you can't go wrong with U-Haul Moving & Storage of Port Charlotte. Five Stars!!!

Kerry Hulber  |  Overall Experience 
Rating:
5.0

Jami, the Facility General Manager was outstanding in every way. She was very professional, kind and informative throughout the rental process. Throughly explained the move in procedure and facility system and regulations. She personally gave me a tour of the building, my unit and code system. She is an outstanding employee. I know I’ll be in great hands for years to come. I’ve had storage units majority of my life and this an excellent, well run location.

Lisa Van Ullen  |  First Impressions 
Rating:
4.0

Nice and friendly staff

Lu Anne Stacy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ellen Seehagen  |  Overall Experience 
Rating:
5.0

Jamie and her staff are outstanding as far as customer service, and friendly. The facility is amazingly clean and well lit. Great place to store our stuff and not have to worry. Well managed.

Jeffrey Miller  |  Overall Experience 
Rating:
5.0

Devin sp? Was very polite and helpful

James Alan  |  First Impressions 
Rating:
5.0

Devin was awesome and so was tge manager i cant remember her name. Thanks again

John Luna  |  Overall Experience 
Rating:
5.0

Everyone at this facility is amazing. It is spot on clean. Jamie is outstanding with customer service and making sure everything is good. Outstanding facility.

Jeffrey Miller  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Dennis Collier  |  Overall Experience 
Rating:
5.0

All of the staff was friendly and helpful

Mike Klingsten  |  Overall Experience 
Rating:
5.0

John was a great help!

Joseph Swetavage  |  Overall Experience 
Rating:
5.0

Jamie General manager made the experience just awesome, thank you Jamie and U haul.

Brett Billings  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cheryl Chrystal  |  First Impressions 
Rating:
5.0

Mr Lima was extremely helpful and knowledgeable. He was very professional to all that came in and acknowledged them including myself to explain that he would be right to them. I didn't feel rushed. He also was through in updating my information which took time.

Christa Hollenbeck  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Marie Zalecki  |  Overall Experience 
Rating:
5.0

We needed storage for a 2 BR household for about 6 months with frequent access to the unit. This facility, right off I-75, was the perfect location at a reasonable rate. Jamie, the manager, was available and helpful at move-in and move-out. As an aside, one thing I did not think of when storing belongings in SW Florida was the potential for hurricanes. After Hurricane Ian ended up passing through during our "stay," I was thankful our belongings were on the second floor and in an interior unit of a new facility!

Maureen Harback  |  Overall Experience 
Rating:
5.0

Clean secure and excellent customer service!

Ben Minni  |  Overall Experience 
Rating:
5.0

Jami. Was wonderful! She went over and beyond to find me a good location within the facility. Very friendly and up beat. I highly recommend.

Michele O'Connell  |  First Impressions 
Rating:
5.0

the staff was always helpful and courteous.

Georgette Lehotay  |  Overall Experience 
Rating:
5.0

Very clean and well managed

Mike Klingsten  |  First Impressions 
Rating:
5.0

Jamie was vert polite and friendly and helpful.

Betty Ballard  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RICKY PALAFOX  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel Kleinfeldt  |  Overall Experience 
Rating:
5.0

Jami was very friendly and helpful. Process was very smooth to get my unit. Jami explained everything. The facility was very CLEAN. I'm very happy. Thank you!!

Christine Marshall  |  First Impressions 
Rating:
3.0

Raised the price of the storage facility without mine or my wife knowledge 10 extra dollars. As I was going to check out the guy at the facility pulled off in his car as he seen me walking up to the building to go in to check out the facility did not close till 5:00 so I didn't know if he was leaving for the day or coming back we had a 11-hour drive and could not hang out to wait and see if he was coming back. So I called you all and checked out with the lady who was very helpful I insured her that we took pictures because the guy had left that was supposed to do the walkthrough with us she said that was perfectly fine and to hold on to the pictures in case of an discrepancy. As I was pulling off the guy had returned I went in and gave him my key card he said we could not leave until he did the walkthrough I told him I talked with the lady that said it was fine to leave and she had checked us out he then said he don't know how she can check us out over the phone but looked at his computer and seen that she had he successfully check this out he said we was good to go and gave us our receipt and that he would do the walk-through. I assured him also that I took pictures and everything looked good in the unit other than a few dead water bugs on the floor that obviously came from another unit but they was dead. Other then the price hike without my knowledge everything was great. Just had to get my things because I don't know if they took the price up 10 dollars what it would be next time without my knowledge. So I my stuff out of there quick once they took it up! Anyway for this reason i wouldn't recommend this storage facility to anyone unless you ask questions about how much this unit goes up and how offen cause again they took the price up $10 and when I asked why the guy couldn't even tell me why the price went up. Just said they taking everything thing up now and days. Well that wasn't a good enough answer and the following month i went and got my stuff cause They wasn't gonna get over on me with price hikes and couldn't give me a good enough reason to why. Anyway staff was great friendly just gotta be honest about things and stop price hiking people.

Lamario Jones  |  Overall Experience 
Rating:
5.0

I haven't moved in to my storage unit yet but I have reserved it over the phone. It has been an excellent experience so far!! Jami has been SO helpful in making the transition in my move to the Port Charlotte area. I can't say enough good things! I will be there in a few weeks and am looking forward to meeting Jami & everyone else!!

Kerry Hulber  |  First Impressions 
Rating:
5.0

Jami and her staff were all very friendly and accomodating!

Lynn Weeldreyer  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Fernando Carlos  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Susana Verworren  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marcia Pierre  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Connie Lorraine Harris  |  First Impressions 
Rating:
5.0

Nice clean new facility. Lots of parking. On site staff quite helpful.

Tim Locke  |  Overall Experience 
Rating:
5.0

General Manager Jami Collier and her staff were great. First time we have rented a storage unit and Jami did a great job of explaining how everything worked and was very cordial. The staff took us to our unit and spent several minutes showing us how to access the facility, access our unit and secure it when we are done. Was a good experience!

Andrew Spradley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Loren Putnam  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joseph Tayon   |  First Impressions 
Rating:
5.0

Jamie (mgr) and other girl in the office were very helpful, knowledgeable, prompt w getting me signed up, and friendly. Would definitely recommend this facility.

Lori Grennell  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Gina Schaak  |  Online Move In 
Rating:
5.0

The manager Jamie and her assistants were absolutely wonderful. Very helpful and courteous. The facility was spotless. I have used storage facilities in the past and have never been as pleased as I was with this experience. I would highly recommend. them.

James Bargar  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Charles Gray  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Niki Brown  |  Overall Experience 
Rating:
5.0

Wonderfully clean and convenient staff was great

Mark LaCross  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michelle Goad  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marc Fratina  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Judith Smith  |  Overall Experience 
Rating:
5.0

Excellent service. Yeah to John and all the workers. Great people

Sharan Oehlman  |  Overall Experience 
Rating:
5.0

All the staff were great. Jami was the best. Honestly couldn’t ask for any better experience.

Frederick Boland  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Eleanor Fain  |  Overall Experience 
Rating:
5.0

Outstanding facility, well let and great security. Jami Collier and the employees customer service is top notch!

Catherine checkosky  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Aisha Johnson  |  First Impressions 
Rating:
5.0

Thank you.

David Perry  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Judy Watt  |  First Impressions 
Rating:
5.0

Very pleased with every one we dealt with thanks.

William Segrue  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Christina Pagan  |  First Impressions 
Rating:
5.0

Jamie was so very helpful during the process. She’s an excellent person for the job.

Patricia Dukarski  |  Overall Experience 
Rating:
2.0

I’m really upset that it’s so hot in there. I thought climate control meant that it would be cool but it was almost 90° in there and the sign says it would be kept between 65° and 85°. I talked to other of my friends that have storage units and they said that it should be in the 70s if not the 60s inside. I’m worried that the hot temps are going to ruin my things in storage.

Brandon Russell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Edward Williamson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sharon Sloan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steven Bernier  |  Overall Experience 
Rating:
4.0

Everything was great, just a Lil pricey but great, the gentleman there was awsome..thank you for your help and the direction

Maria Figueroa  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jesse Romero  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mary Collins  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Florence Schroth  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dwayne Anderson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Checkosky  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eric Vazquez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alfredo Cordero  |  First Impressions 
Rating:
4.0

Vapor from spraying insecticide is dangerous for human beings. It will contribute to disease.

Dennis Yamasaki  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Craig Carr  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Dennis Yamasaki  |  First Impressions 
Rating:
5.0

Jami is great to work with - very helpful and thorough

Robin Roberts  |  First Impressions 
Rating:
5.0

Thanks so much Jamie for all of your help!

Bob Varbanov  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christopher Obery  |  Overall Experience 
Rating:
5.0

The girl there is great!!!!

John Havirlak-Fields  |  Overall Experience 
Rating:
5.0

Jamie was efficient, helpful and friendly. She made our experience with Veterans Blvd. U-Haul storage excellent.

Lily Kingsley  |  Overall Experience 
Rating:
5.0

Very nice and prompt

Keith Garretson  |  First Impressions 
Rating:
5.0

Jamie is wonderful to work with....Great follow up and keeps her word....

Kenneth Giunta  |  First Impressions 
Rating:
3.0

Great customer service clean unit price was reasonable, easy to move in. The storage location makes you feel secure where you are leaving your personal belongings.

Gregory Brown  |  Online Move In 
Rating:
5.0

Jamie was so helpful and pleasant and everything was with a smile. This entire experience was very rare in todays working environment. We need more Jamie's in the world. The smile was exceptionally nice to have on a day that was emotionally stressful. Deborah

Deborah Gendel  |  First Impressions 
Rating:
5.0

Jami was very helpful kind and friendly

Georgette Lehotay  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Richard Cook  |  Overall Experience 
Rating:
4.0

Nice people, brand new,

Kevin McDonald  |  First Impressions 
Rating:
2.0

Miscommunicated hours of operation causing a delay in being able to get into my storage unit as well as an additional day having to be paid to my movers to be able to unload into my storage unit the next day. When brought to staff attention they basically called me a liar told me that they communicated it to me as far as the closing hours and didn't offer any apology for any accommodation or inconvenience that they caused me. Very rude and accommodating staff. Would not recommend to anyone.

Jennifer Perry  |  First Impressions 
Rating:
5.0

Jami was professional and courteous to work with, and was always helpful and pleasant. Will certainly recommend to anyone looking for storage space.

William Teng  |  Overall Experience 
Rating:
5.0

Very friendly and helpful! The facitlities are great!

John Wetherington  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jennifer Govero  |  First Impressions 
Rating:
5.0

Doug is friendly and knowledgeable. showed me around and set up the rental quickly.

Tim Locke  |  First Impressions 
Rating:
5.0

Excellent

Jennifer Govero  |  Overall Experience 
Rating:
5.0

Only problem encountered was when a large truck was unloading and those people took ALL the carts and completely blocked the unloading dock so that all the customers had to wait and they took all the car parking spaces as well.

Charles Fuller  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mike McCaskill  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ray Leathers  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brian Grochowalski  |  Overall Experience 
Rating:
5.0

Great experience. Team calls back very promptly if you have to leave a message and is very thorough in their overall care of the process.

Clark Bechtel  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Lamario Jones  |  First Impressions 
Rating:
5.0

Friendly and professional experience. Jamie made it easy and was helpful.

Bob Varbanov  |  First Impressions 
Rating:
5.0

Staff was very friendly.

Stanley Peck  |  First Impressions 
Rating:
5.0

I have had good experiences with UHaul in the past but this facility had been the best so far. It has been the cleanest and easiest to access. Jami and the rest of the staff were very accessible, helpful and professional.

Susan Riley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William Lyle  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carolyn Hall  |  Overall Experience 
Rating:
5.0

Stuck with full load in u-haul truck, partially disabled , extending rental, because the facility closes at 10 PM without 1 x ability to access after hours, which most storage companies will do, this accumulated more charges for the truck. Now with NO help, that was available only yesterday, not sure how am I going to unload

Elena Robarts  |  First Impressions 
Rating:
5.0

Jami was amazing and so very professional! Great experience by far!!

Timothy Kierstead  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Glen Hering  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Susan Becker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Paul Fanning  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chad Purdy  |  Overall Experience 
Rating:
5.0

I was treated well , staff was professional and well kept in appearance. And very helpful. I would recommend this location to anyone.

Jeff Wikoff  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alfredo Herrera  |  First Impressions 
Rating:
5.0

Staff was awesome

Marc Fratina  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tara Kephart  |  First Impressions 
Rating:
5.0

Everything was as promised. The unit was clean and ready to store our belongings.

Harold Snead  |  Overall Experience 
Rating:
5.0

Jami is fantastic, professional, very nice and on top of everything!

Lily Kingsley  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Sam Fox  |  First Impressions 
Rating:
5.0

Jaime is great !!

samantha carey  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Christopher Gullette  |  Overall Experience 
Rating:
4.0

Keep up the good work!

James Linfield  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Teddy Pagano  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Betty Ballard  |  First Impressions 
Rating:
5.0

Jami is so thoughtful and helpful! Anything you need she is there to lend a hand!

Courtney Martin  |  Overall Experience 
Rating:
5.0

I like the security systems that give excellent assurance that your goods are safe. The large elevators make it easy to move goods in and out, with large carts to carry your goods . A great system !

Rodney Wells  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jean Clark  |  First Impressions 
Rating:
5.0

Excellent Service!!!! Thank you

Wilbert Louis  |  Overall Experience 
Rating:
4.0

Staff very helpful, facility very clean, I recommend

Thomas Sullivan  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jason Fry  |  First Impressions 
Rating:
5.0

Jami was so knowledgeable and helpful. So impressed with the security they have implemented. Would recommend this storage over all others.

Joseph Swetavage  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kaila Meerovitz  |  Overall Experience 
Rating:
5.0

Cl ean and neat

Jorge Brizuela  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

William Linstruth  |  First Impressions 
Rating:
5.0

When we checked In, Doug behind the counter was very helpful and accommodating. He explain everything we needed to know about accessing into our unit.

Steven Bernier  |  First Impressions 
Rating:
5.0

Doug was the best! Very helpful and friendly! Highly recommend this facility!! Thanks!

Joyce Klingle  |  Overall Experience 
Rating:
5.0

Jami was extremely efficient in the check-in process and very cordial on showing me the unit to be rented

charles schwass  |  First Impressions 
Rating:
5.0

I have nothing but good things to say about the U-Haul storage facility on veterans highway in Port Charlotte Florida your staff is courteous helpful and informative I feel very very safe when I go there whether it's 2:00 in the afternoon or 2:00 in the middle of the night it's well lit well maintained but I moved in my unit was brand new nobody's ever been in it and I would recommend this place to anybody who needs to storage unit the price seems reasonable enough and thank you for everything Elizabeth personnel

Elizabeth Picerno  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Charley Scudder  |  Overall Experience 
Rating:
5.0

Jamie, is a very professional lady. She is a keeper for sure.

Bob Martins  |  First Impressions 
Rating:
5.0

Love Love Love Jamie the Manager . Jamie was so very helpful, Friendly, Kind and made me free, "WELCOMED". Love the new facility UHAUL on Veterans Hwy. Nice inside and OUT ! Clean. II have told many neighbors in and out of my community, about the new facility and about Jamie and John in the front office. I am so glad I opened up Storage Unit at the Veterans Hwy Location. Debbie Rakowitz 1014 Unit.

Deborah Rakowitz  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Todd Zellmer  |  Overall Experience 
Rating:
5.0

Very friendly, knowledgeable, and helpful.

James Wilcox  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Darlene Barclay  |  First Impressions 
Rating:
5.0

Jami was very courteous and helpful as she spent time with me looking at different size units.

William Teng  |  First Impressions 
Rating:
5.0

We were promptly helped and Jami went out of her way to make sure we were comfortable with the unit and the way to get in and out of the facility. We were quite impressed with the cleanliness and easy access

Meg Mondo  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ernest Lengyel  |  First Impressions 
Rating:
5.0

The staff here is very informative and very helpful the building is new and very clean Jami showed me my unit access is amazing and best of all is the security system Thank You

Thomas Mastrocola  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Vincent Monaco  |  First Impressions 
Rating:
5.0

The service was exceptional. Everything was explained and how things work. The experience could not have been better.

Harold Snead  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carol Fryman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nicholas Coia  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Juan Vargas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Barbara Cerni  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jonathan Frisbee  |  First Impressions 
Rating:
5.0

The store manager Jamie went above and beyond. She was fabulous to work with.

Carol Capion  |  Overall Experience 
Rating:
5.0

Great storage facility and fantastic people (jami) working there.

Mark Hill  |  Overall Experience 
Rating:
5.0

Excellent experience.

James Linfield  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marcia Brown  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Patrick Liberti  |  Overall Experience 
Rating:
4.0

Only one employee on-site at check-in. Several people had to wait in line. My wait was over 30 minutes to get checked in.

Gregory Wathen  |  First Impressions 
Rating:
5.0

They place was amazing Climate control security and lights that light up when you walk through it was amazing. However the carts that you furnish which is an amazing ideal was not sufficient enough when there’s four other trucks and people in vehicles using two carts at a time.

Jenny Vickers  |  First Impressions 
Rating:
5.0

The general manager of the facility was great! Definitely would recommend!

Stacy Gleason  |  First Impressions 
Rating:
5.0

The gentleman that helped us was very nice and thorough . The facility is extra clean and secure !

Crystal Stone  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jayne Bordner  |  Overall Experience 
Rating:
5.0

Jami very friendly and awesome to work with. Thank you very much.

Nigel Barnes  |  First Impressions 
Rating:
5.0

Los precios son accesibles y buena atención

Leon Parra  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Arlene Olsen  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lauren Wickline  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Shawn Sarkon  |  Overall Experience 
Rating:
5.0

Jami was most helpful and professional. You are very lucky to have her as an employee.

Karen Rockey  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Wilby  |  First Impressions 
Rating:
5.0

This place was absolutely amazing! I made sure to tell the staff every time I saw them how unreal clean it was. I mean they were cleaning all the time and it shows!! I only have two suggestions and I’m just being nit picky: if they could change the timing on the elevator doors closing by deleting it just about two or three more seconds that would be very helpful. The doors always closed too fast after entering or trying to leave. The second person pushing a cart would not make it out after the first person before the doors would close and the same after a person would push the first cart back into the elevator. The second thing is, most likely nothing can be done on it, again with the elevator. When pushing the carts in or out there steel track is extremely rough and vibrates the cart where things can fall off. Kind of hard to explain it’s the part right when you enter the elevator and then the part right on the building floor as you exit the elevator. It’s like rumble strips on the shoulder of the highway. But seriously those two things are it and aren’t that important but if you wanted perfection there you go. The office staff were awesome explained how to use the cards, security, cameras, hours of operation how to hire movers. They all went above and beyond and should be recognized for keeping this place the most outstanding storage facility I’ve ever been in!

David Vanderbeck  |  Overall Experience 
Rating:
5.0

Jami (management) was a pleasure to do business with from general information to details involving the complex concerning security and the climate controlled storage spaces. The location of this facility is perfect. Easy access and at the center of everything and very near I-75. Thank you!

William Courtright  |  Overall Experience 
Rating:
5.0

The security measures helped me feel good about coming and going. The staff at the front desk was always helpful and approachable. Everything about the facility was professional and the location was ideal for my needs. I would use this facility again if needed.

Debbie Platts  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Teresa Hamilton  |  Online Move In 
Rating:
5.0

Great and easy experience. Clean facility, the security setup is awesome. Nice knowing your individual unit has its own security system beyond what's already used for the whole building.

Scott Williams  |  First Impressions 
Rating:
5.0

Very nice, brand new facility. Allow plenty of time to get new contract set up.

LEO BEER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James Goss  |  First Impressions 
Rating:
5.0

The young lady who works behind the desk is absolutely one of the best employees I've ever met .always very helpful and friendly . Exceptional ,and goes out of her way to be accommodating .

Sharon Davis  |  Overall Experience 
Rating:
5.0

Our first time using the storage and won’t be our last.

Khamkiang Moeuth  |  First Impressions 
Rating:
5.0

Excellent customer service from Jamie thank you for my you all experience.

Greg Tiffany  |  Overall Experience 
Rating:
5.0

Expensive

Gabriel Alicea  |  Overall Experience 
Rating:
4.0

I finally bought my home and now it’s time to unload. I did ask men to help me unload.

William Piotrowski  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jayne Bordner  |  First Impressions 
Rating:
5.0

Very helpful and friendly with our move to Florida, would highly recommend them.

Scottie Overton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Pamela Rusbasan  |  First Impressions 
Rating:
5.0

this was my first time using u-haul storage and i was very pleased with the service i got from the staff. very clean place. the facility manager was very friendly and very helpful . i thank you very much.

David Guzman  |  Overall Experience 
Rating:
5.0

This particular location and staff have gone over and beyond to help myself and family get through difficult times. They are so helpful and always with a smile too!

Sabrina Walker  |  First Impressions 
Rating:
5.0

I'm absolutely blown away by the professionalism of Jami Collier, John, Doug and everyone from the moment I made my reservation. It's been a long time since a company literally made me feel at home, like family. They helped me in ways that was above and beyond how most companies treat you. Very clean, safe and such lovely folks to have helped me. Thank You.

Lorrie Nixon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Shore  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gloria Mack  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Clark Bechtel  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Katherine Reynaud  |  Overall Experience 
Rating:
1.0

I was lied to by the agent on the phone which put me in a big bind. This was wrong and she should be fired.

Mark Hess  |  First Impressions 
Rating:
5.0

Everything an everyone was extremely clean an polite we use them again if needed to an recommended them to everyone

Robert Allman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Norman Long  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Teresa Hamilton  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bill Rogers  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marcella Couturiaux  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Allan Logan  |  Overall Experience 
Rating:
5.0

Jeanie was supper helpfull

James Eberhardt  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mark Hill  |  First Impressions 
Rating:
5.0

John was fantastic. Very helpful

Paul Blalock  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carol Plummer  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CRAIG LARSON  |  Overall Experience 
Rating:
5.0

Clean & very well managed .

George Downs  |  Online Move In 
Rating:
5.0

Brand new facility.

Perry galuppo  |  First Impressions 
Rating:
5.0

Friendly and very helpful!

Kenneth Chrismond  |  Overall Experience 
Rating:
5.0

All front end counter employees where great and went above and beyond to assist. Thanks

FRANCIS HAGEN JR  |  First Impressions 
Rating:
5.0

The staff was great and very helpful

Viola DeBose  |  First Impressions 
Rating:
5.0

very nice places

Ronald Kilgore  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Esther Downs  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sharon Sloan  |  First Impressions 
No reviews have been submitted for this location.

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