Excellent service! Great help with loading the car on the trailer/hooking the trailer to the truck. Couldn’t have done it without her. Super pleasant and great help all around. Highly recommend.
Paula MeekerCustomer Reviews for U-Haul Moving & Storage of Port Charlotte
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Even though I lost my locker to auction due to non-payment there is still great team that they have a customer service they tried everything and their power to try to help me to get back get me posted on off payments and when I was able to go to auction and just great all around team customer service thank you ...
Andrew Sinclair | Overall ExperienceJami was extremely helpful
James Chorak | First ImpressionsThe staff was beyond helpful and accommodating! They went above and beyond to make sure our needs were met to make our move in as comfortable and convenient possible.
Shane Mayer | First ImpressionsStaff were very friendly and walked us through the whole process. Would highly recommend this facility.
Neil Rosato | Online Move InGreat storrage facility. A bit pricy, but you know your belonging are safe.
Paige McCormac-Kelly | Overall ExperienceThe owner is a really sweet person.
Warren Winkler | First ImpressionsJami was very friendly and accommodating.
Rex Campbell | First ImpressionsJamie runs a tight ship in a very good way! I absolutely loved working with her and the entire crew…. Billy Parsons
Bill Parsons | Overall ExperienceOnly problem was with the two moving guys that helped. They scratched my white leather couch while going out the front door and then proceeded to drop it on the concrete when they finally made it out. Doing a very nice job of ruining it. Of course no contact or reimbursement after that was done. Next time I'd have them sign paperwork for my liability and damages made prior to moving. That is the only thing that reflects poorly on U-Haul.
Karen Schluter | Overall ExperienceThis facility is top notch with excellent management and staff!!
Gary Laxton | First ImpressionsJamie is awesome manager! Deborah
Deborah Gendel | Overall ExperienceJami was so helpful and kind -a pleasure to work with and very accommodating. We would highly recommend this uhaul location.
Janice Pappas | Overall ExperienceVery clean well maintained facility.
Joey Shaw | Overall ExperienceJamie the manager was awesome! Very helpful and available when I had any questions or concerns. Thanks Jamie!!
Jessica Hines | Overall ExperienceI didn't like that whenever I scanned myself in,early mornings. The alarm would ring evertime I opened Storage unit. Over and over.
Michael Gist Williams | Overall ExperienceJamie was wonderful!
Terri Parece | Online Move InGreat place for storage!
Ernest Maliski | First ImpressionsExcellent personal communication via text messaging. This facility utilizes “real” staff members when you receive a text, not an automated Bot. It was truly a great experience with this one on one.
Kelly Cummins | Online Move InJami and her staff are excellent communicators and very knowledgeable and super friendly. I will recommend this uhaul location to everyone!
Melissa Hackman | Overall ExperienceSo far, all is great
Rita Cantwell | First ImpressionsThe staff was professional and friendly. The facility was very clean.
Liane Crawford-Smith | Overall ExperienceGreat facility would use them again.
Keith Davids | Overall ExperienceJami and John were excellent to deal with.
Nichalas Trickett | Overall ExperienceService was great and friendly
Kevin Shine | Overall ExperienceEveryone wanted to help us! We appreciate them very much!!
Madge Allen | Overall ExperienceSecure, clean, and convenient. Very friendly and helpful staff.
John Hilton | Overall ExperienceJami and other staff are very friendly, helpful and professional. Would highly recommend. Thank you for keeping my stuff safe and secure.
Mark Marashio | Overall ExperienceJamie is a wonderful person.
James Mariani | Overall ExperienceJamie was very helpful, and I have already passed this location to other prospects.
Mark Kovacs | First ImpressionsWe needed storage for our belongings during our move, All of our concerns were handled very considerately by all the staff. We appreciate that they were understand our needs and want to truly help us. Keep up the great work!
Madge Allen | First ImpressionsFacility is far above what I expected. Extremely user friendly and very clean. Staff was very helpful. I would highly recommend this facility.
John Kinslow | Overall ExperienceDissatisfied satisfied charged 20$ more for my unit than what I was quoted for a online reservation. Called the on site office and corporate twice nothing was resolved.
terri thomas | Overall ExperienceLeaking roof! But nice people I guess
Todd Jackson | Overall ExperienceThe girl working there was always nice, friendly and helpful.
William Ruhl | Overall ExperienceHelp us in everyway we need
Michael Custer | First ImpressionsJamie was wonderful to work with. I really appreciate her, giving me two extra days to move my stuff out of my storage unit.
Brandon Russell | Overall ExperienceOur experience was amazing. Jami is a true game changer for your company. Every time we had to deal with her she was professional and awesome. She helped with so many things throughout our time there. From communication to always available to help when we needed something or had a question. Thank you so much for the experience we will use your storage again if and when needed.
Walter Grim | Overall ExperienceThe cleanness of the facility, rental trucks, bathrooms was great. The staff was very friendly and helpful. Everything was excellent for the EXCEPTION of poor insect control. Not only did I see roaches in my unit, but once I got home and started unpacking there were quite a few in my belongings. It was so bad that when I arrived at my unit I witnessed a roach trying to crawl under my unit door. With that said , I don’t see my self recommending this facility to anyone until, if ever, the roach infestation has been remedied. Who wants to bring roaches home?
Hernando Gonzalez | Overall Experiencethis gacility is always well kept, and well stocked with packing needs. the space is kept clean and at a comfortable temperature. The office people are always very helpful!! If I need storage in the future I will look for a IHaul location!! Thanks. RodneyWells
Rodney Wells | Overall ExperienceThe young lady that checked us in was extremely helpful and very professional
Barbara Doktor | First ImpressionsBetter rates would be appreciated but everything else was great
Angel Almand | Overall ExperienceThe two ladies that worked Saturday were amazing
Mary Gaudiosi | Overall ExperienceThe staff from the GM down to the lot attendant were excellent, friendly, knowledgeable and extremely accommodating. I highly recommend them.
Clement Mann | First ImpressionsJammie is awesome
Paul Fanning | Overall ExperienceGreat customer service !
Heather Winn | Overall ExperienceWe had to delay closing of our house due to hurricane Idalia so instead of moving out August 31st we had to pay for an entire month removing all our belongings on September 6th. So sad!
Nancy Maynard | Overall ExperienceDid like the Dis Honesty on the Price Raises
Chetswayo Baptiste | Overall ExperienceEveryone was so kind and helpful. Will definitely recommend to all our friends.
Nancy Maynard | First ImpressionsExcellent facility as far as cleanliness, organization, helpfulness of staff & ease of loading/unloading. Way above and beyond what I have experienced with other facilities I have used. I'm very happy with my choice.
John Kinslow | Online Move InI had a indoor storage unit for over a year The best experience ever renting a unit!! A+++
Anthony Samataro | Overall ExperienceJamie went the extra mile in helping us get the storage room reserved. She was ALWAYS very pleasant, helpful and professional. Because of her assistance it all went smoothly. Would recommend anyone to use this facility. Thanks Jamie!
Rick Vaughn | Overall ExperienceAll the staff were very friendly and helpful to answer any concerns about the storage facility. The facility was kept clean all the times we were there. The truck we rented was also kept in great shape and very clean. We would definitely come back if I have need for more storage units or vehicles. Thank you all.
Paul Clark | Overall ExperienceStaff is friendly and very helpful. The process was quick and easy.
John Hilton | First ImpressionsThe awning needs to be a little bit bigger so when you are loading you don’t get wet. Hand dryer not working one day as well as the elevator.
Gordon Fiero | Overall ExperienceJami and John both were extremely pleasant and helpful.
Nichalas Trickett | First ImpressionsNothing to complain about. Great experience. Would use again and would recommend. Thanks.
Benjamin Emerson | Overall ExperienceJaime is exceptional!
Stuart Mendel | First ImpressionsVery friendly……helpful……..socialable to the customers
Larry Walstrom | Overall ExperienceJami was very helpful and friendly
Keith Ankeney | First ImpressionsStaff was great!
Wilburn Heffner | First ImpressionsOk
kent bennett | Overall ExperienceJohn and the women were very helpful
Erica McGoff | Overall ExperienceJami went overboard to assist me with my storage unit, being homeless is one thing, but to loose everything is another! Thanks Jami
Connie Lorraine Harris | Overall ExperienceThe General Manager Jami is very helpful A++++++ to her staff also
Wendy Crull | First ImpressionsThank you
Jacob Payette | First ImpressionsClean, easy, convenient. Priced right. Love the card key system! Everyone was most helpful each time I went in. Highly recommend!
Martha M'Bark Broschart | First ImpressionsI enjoyed the staff,and the service was excellent. I would recommend for storage
Betty Harless | Overall ExperienceI had this unit for a year - it very clean and the staff was wonderful!!
Bobby Wright | Overall ExperienceNice staff
Larry Walstrom | First ImpressionsJamie the GM was very helpful all the time. She work with me to make the time I used the storage and the move out very easy. Great job.
Stephen Shackelford | Overall ExperienceThe staff was friendly, knowledgeable and very helpful.
Anthony Smith | First ImpressionsEverything went very well and to my satisfaction ~ Jamie, the manager is the BEST!!!
William Teng | Overall ExperienceManager was very helpful, great attitude, even by the workers
Donato Mazza | First ImpressionsJamie and her team are awesome! They went out of their way to ensure everything was just right. Great location and a spotless facilities.
Jeffrey Creasy | Overall Experiencethe girl that checked us out was very rude to us and the guy she was working with.
Brittany Adams | Overall ExperienceJami is wonderful and friendly. Always helpful and very attractive to your needs. I always enjoyed her smile when I came in the office and will miss her kindness.
Mark Hess | Overall ExperienceManager Jamie very helpful Tkx
Stephane Pare | First ImpressionsThey are unbelievably kind and helpful! Jamie was the best, thank you for your help during this difficult time in my life!!!
Katherine Taylor | First ImpressionsI was a customer for 20 months. Everyone was friendly and helpful. It's climate controlled and very clean. They have high security. I would definitely use them again.
Perry galuppo | Overall ExperienceThe customer service here is excellent.
Marva Gayle | First ImpressionsHappy we got one month free storage with our truck rental/move. The place was always immaculately clean. Felt our belongings were very secure. Staff was always very helpful and friendly.
Thomas Haning | Overall ExperienceExcellent staff and facilities.
Jim Devennie | Overall ExperienceReally nice staff!!! Facility was always clean and available.
Jennifer Sewell | Overall ExperienceGreat place, very clean well managed.
Marilyn Smith | First ImpressionsJami was the best to work with. She was courteous, kind and always greets the customer with a smile. She’s a keeper.
Charles Gray | Overall ExperienceHats off to Jamie. Her customer service was always impeccable. She did everything in her power to ensure I always had access to my unit, especially during the hurricane.
Manny Baptiste | Overall ExperienceWry nice workers!!
Janice Westfall | Overall ExperienceAs U can tell we were very well satisfied
Conrad Levesque | Overall ExperienceExcellent service by the staff. Facility is very clean. I was pleasantly surprised to find individual unit alarm systems great hours, and actually cost less than some of the competition in the area. five out of five for these guys. They know how to do it, right.
Roman Puchala | Overall ExperienceJamie was phenomenal. Apparently she was working alone, and had to put me on hold while she dealt with customers in the store at 9 am in the morning. When it took more than 5 min, she took my number and said she would call, and she actually did. I needed to sw ure a renatl.faciliry that morning, and Jamie went our of her way to help.
Sonia Fields | First ImpressionsAll my needs were met. Wonderful staff, courteous, professional and friendly. Jamie is an amazing manager. Thank you, Charlotte
Charlotte Wickert | Overall ExperienceI still have my unit I had to be closed and reopened because of a error in my check in
Lillian Arceri | Overall ExperienceThe GM Jamie is amazing at her job and went above and beyond to correct an error caused by a new employee.
Lillian Arceri | First ImpressionsFor an a/c space it was to hot to work and no garbage so I had to take the trash out with me to the new storage thanks for a shity experience
Thomas Campanella | Overall ExperienceWe were very pleased with the service and the facility.
Stephen Tharp | First ImpressionsStaff was excellent
Betty Harless | First ImpressionsHelpful and friendly staff
Brian Ward | Overall ExperienceAmazing and helpful owner and staff.
Sheila Roc | Overall ExperienceAwesome team. Very friendly staff
Nigel Barnes | Overall ExperienceGreat facility and the staff they, especially Jamie, were extremely helpful when I needed assistance and take the security of the Units and building very seriously. If you’re looking for a storage facility this is the one you should use!!
Patricia Haugeberg | Overall ExperienceGreat place, well lit, felt safe!!Thanks!
Sandra Mensik | Overall ExperienceJamie was very friendly and helpful
Theodore Bousman | First ImpressionsFacility was clean and Jamie was always so helpful. Thank you. Would do business with you again.
Christine E Marshall | Overall ExperienceLove the people who run the show there always helpful and cheerful would recommend this place to anyone who needs safe and clean storage
Terrie Cummins | Overall ExperienceI really 100 percent recommend this facilities to a friend or families.
Celrick Redona | Overall ExperienceGreat clean facility, with great staff!
Arsen Akopyan | Overall ExperienceVery nice and helpful
Connie Cato | Overall ExperienceJamie was incredible friendly & helpful. She was able to help us problem solve during a very stressful time. We will definitely send others to her location!
Skip Hawk | Overall ExperienceThe only bad thing I can say is it is a bit expensive! Other than that, very nice facilities
Michelle Funk | Overall ExperienceGreat place to store your property!
Jeffrey Hall | Overall ExperienceThere is a water leak in front of 1105. The condensation from the air conditioner was over running the drip Pan up in the ceiling.
Tami Farrell | First ImpressionsVery professional and helpful
Brian Ward | First ImpressionsGreat management
Jeffrey Creasy | Overall ExperienceIf I ever need storage again it will always be with Uhaul.
Mark Welch | Overall ExperienceJami and John were very accommodating, friendly and professional! I will surely recommend this facility!
Michele Tiseo | First ImpressionsEveryone was very pleasant n friendly
Andrea Robinson | First ImpressionsAre check in guy was very friendly helpful and knowledgeable. Made for an easy in and out! Highly recommend this facility.
Jeffrey Hall | First ImpressionsVery friendly staff. Very helpful. Immaculate facilities.
Conrad Levesque | First ImpressionsI originally placed an order for a 2.5 locker an when I arrived an was speaking with Jamie we discovered I would need a larger unit an we went with a 5x5. Jamie walked me around showed me where things were located. I had explained to Jamie the reasoning behind why I would need a storage unit an she genuinely seemed to care an any questions I had she answered. She made me feel as if I was a priority not just a customer. Thank you 😊 💓
Terra Boling | Online Move InThis is by far the nicest, and cleanest storage area I have ever had. The security is top notch.
LISA NEGLEY | Overall ExperienceWhen I was was trying to check out on Friday December 23rd Jami arrived at 9:30am and I had been waiting on her since 8:30am. She was obviously not in a good mood I’m assuming because she was so late. She had a horrible attitude toward me. She would not give me a paper receipt showing that I checked out. I asked another gentleman there if she was always like this. She did not like that and slammed the door and locked the door on both of us. He went to his storage unit and I left. She definitely could have handled everything better.
Brian Jones | Overall ExperienceI believe his name was John, did a great job at explaining everything. Very friendly man.
Michelle Funk | First ImpressionsGreat understanding staff I will definitely refer friends to this location
Jonathan Donaldson | Overall ExperienceThe ladies in the front they are very great and nice
Debbie Jaramillo | Overall ExperienceI am very impressed with the storage facility and staff. Very very clean and staff was very helpful and nice. It was a pleasure doing business with them.
Karen Townsend | Overall ExperienceThe only thing i would love to see is you all have rental trucks the big ones moving vans. Other than that you guys rock. Keep it going.
Mark Welch | First Impressionsjami was very amiable and welcoming... got us a unit no problem.. the process was smooth, orderly and a pleasure. Thanks
Oscar Torres | First ImpressionsDevon was extremely helpful. He went above and beyond anytime he could.
Chris Grove | Overall ExperienceKnife place
Amy Kirkus | First ImpressionsVERY friendly and informative! Definitely would recommend this place to our friends.
Joe Spidle Sr. | First ImpressionsJamie is an amazing store manager. She works to make sure everything is right. Great follow up on commitments.
Jeffrey Creasy | First ImpressionsManager and staff very professional. Very friendly. Jamie is amazing!
David Proctor | Overall ExperienceExcellent facility and staff. Rented a storage unit for 15 months and had no issues.
Charles Sincavage | Overall ExperienceJohn was extremely helpful..
David Kotick | First ImpressionsManager and all employees couldn’t be any more helpful and friendly. Definitely recommend this place. Pricing is very reasonable. It has been a good experience for the first time I have needed a storage unit.
Michele O'Connell | Overall ExperienceJamie and crew are excellent people who go above and beyond! Great communication and outgoing Thank you all!
Tom Gomez | Overall ExperienceIts my fault but I didn't realize how small the unit is, honestly it's not useful to me at all. It said the measurements so it's totally my fault. I work 80hrs a week and was tired, but glad I could do it all online.
Ryla Hubbard | Online Move InJamie was wonderful!
Skip Hawk | First ImpressionsOnly issue I had with post hurricane Ian ceiling water leak and have into thousands damages to my stored brand name clothes and will make claim with their insurance
Elena Robarts | Overall ExperienceStaff was so nice and very helpful!
Gina Stephenson | First ImpressionsMy experience with U-Haul Moving & Storage of Port Charlotte was absolutely the best. I can't say enough good about the staff and especially manager Jami, who was very accommodating and worked hard to find the right size storage unit for me and the right timing for my move to the Port Charlotte area. The storage building itself is new, clean and nicely equipped with several rolling carts and elevators for convenience. My belongings were kept safe throughout Hurricane Ian and the aftermath. If you need a storage facility in the Port Charlotte area, you can't go wrong with U-Haul Moving & Storage of Port Charlotte. Five Stars!!!
Kerry Hulber | Overall ExperienceJami, the Facility General Manager was outstanding in every way. She was very professional, kind and informative throughout the rental process. Throughly explained the move in procedure and facility system and regulations. She personally gave me a tour of the building, my unit and code system. She is an outstanding employee. I know I’ll be in great hands for years to come. I’ve had storage units majority of my life and this an excellent, well run location.
Lisa Van Ullen | First ImpressionsNice and friendly staff
Lu Anne Stacy | Overall ExperienceJamie and her staff are outstanding as far as customer service, and friendly. The facility is amazingly clean and well lit. Great place to store our stuff and not have to worry. Well managed.
Jeffrey Miller | Overall ExperienceDevin sp? Was very polite and helpful
James Alan | First ImpressionsDevin was awesome and so was tge manager i cant remember her name. Thanks again
John Luna | Overall ExperienceEveryone at this facility is amazing. It is spot on clean. Jamie is outstanding with customer service and making sure everything is good. Outstanding facility.
Jeffrey Miller | First ImpressionsAll of the staff was friendly and helpful
Mike Klingsten | Overall ExperienceJohn was a great help!
Joseph Swetavage | Overall ExperienceJamie General manager made the experience just awesome, thank you Jamie and U haul.
Brett Billings | Overall ExperienceMr Lima was extremely helpful and knowledgeable. He was very professional to all that came in and acknowledged them including myself to explain that he would be right to them. I didn't feel rushed. He also was through in updating my information which took time.
Christa Hollenbeck | First ImpressionsWe needed storage for a 2 BR household for about 6 months with frequent access to the unit. This facility, right off I-75, was the perfect location at a reasonable rate. Jamie, the manager, was available and helpful at move-in and move-out. As an aside, one thing I did not think of when storing belongings in SW Florida was the potential for hurricanes. After Hurricane Ian ended up passing through during our "stay," I was thankful our belongings were on the second floor and in an interior unit of a new facility!
Maureen Harback | Overall ExperienceClean secure and excellent customer service!
Ben Minni | Overall ExperienceJami. Was wonderful! She went over and beyond to find me a good location within the facility. Very friendly and up beat. I highly recommend.
Michele O'Connell | First Impressionsthe staff was always helpful and courteous.
Georgette Lehotay | Overall ExperienceVery clean and well managed
Mike Klingsten | First ImpressionsJamie was vert polite and friendly and helpful.
Betty Ballard | Overall ExperienceJami was very friendly and helpful. Process was very smooth to get my unit. Jami explained everything. The facility was very CLEAN. I'm very happy. Thank you!!
Christine Marshall | First ImpressionsRaised the price of the storage facility without mine or my wife knowledge 10 extra dollars. As I was going to check out the guy at the facility pulled off in his car as he seen me walking up to the building to go in to check out the facility did not close till 5:00 so I didn't know if he was leaving for the day or coming back we had a 11-hour drive and could not hang out to wait and see if he was coming back. So I called you all and checked out with the lady who was very helpful I insured her that we took pictures because the guy had left that was supposed to do the walkthrough with us she said that was perfectly fine and to hold on to the pictures in case of an discrepancy. As I was pulling off the guy had returned I went in and gave him my key card he said we could not leave until he did the walkthrough I told him I talked with the lady that said it was fine to leave and she had checked us out he then said he don't know how she can check us out over the phone but looked at his computer and seen that she had he successfully check this out he said we was good to go and gave us our receipt and that he would do the walk-through. I assured him also that I took pictures and everything looked good in the unit other than a few dead water bugs on the floor that obviously came from another unit but they was dead. Other then the price hike without my knowledge everything was great. Just had to get my things because I don't know if they took the price up 10 dollars what it would be next time without my knowledge. So I my stuff out of there quick once they took it up! Anyway for this reason i wouldn't recommend this storage facility to anyone unless you ask questions about how much this unit goes up and how offen cause again they took the price up $10 and when I asked why the guy couldn't even tell me why the price went up. Just said they taking everything thing up now and days. Well that wasn't a good enough answer and the following month i went and got my stuff cause They wasn't gonna get over on me with price hikes and couldn't give me a good enough reason to why. Anyway staff was great friendly just gotta be honest about things and stop price hiking people.
Lamario Jones | Overall ExperienceI haven't moved in to my storage unit yet but I have reserved it over the phone. It has been an excellent experience so far!! Jami has been SO helpful in making the transition in my move to the Port Charlotte area. I can't say enough good things! I will be there in a few weeks and am looking forward to meeting Jami & everyone else!!
Kerry Hulber | First ImpressionsJami and her staff were all very friendly and accomodating!
Lynn Weeldreyer | First ImpressionsNice clean new facility. Lots of parking. On site staff quite helpful.
Tim Locke | Overall ExperienceGeneral Manager Jami Collier and her staff were great. First time we have rented a storage unit and Jami did a great job of explaining how everything worked and was very cordial. The staff took us to our unit and spent several minutes showing us how to access the facility, access our unit and secure it when we are done. Was a good experience!
Andrew Spradley | First ImpressionsJamie (mgr) and other girl in the office were very helpful, knowledgeable, prompt w getting me signed up, and friendly. Would definitely recommend this facility.
Lori Grennell | First ImpressionsThe manager Jamie and her assistants were absolutely wonderful. Very helpful and courteous. The facility was spotless. I have used storage facilities in the past and have never been as pleased as I was with this experience. I would highly recommend. them.
James Bargar | First ImpressionsWonderfully clean and convenient staff was great
Mark LaCross | Overall ExperienceExcellent service. Yeah to John and all the workers. Great people
Sharan Oehlman | Overall ExperienceAll the staff were great. Jami was the best. Honestly couldn’t ask for any better experience.
Frederick Boland | Overall ExperienceOutstanding facility, well let and great security. Jami Collier and the employees customer service is top notch!
Catherine checkosky | Overall ExperienceThank you.
David Perry | Overall ExperienceVery pleased with every one we dealt with thanks.
William Segrue | Overall ExperienceJamie was so very helpful during the process. She’s an excellent person for the job.
Patricia Dukarski | Overall ExperienceI’m really upset that it’s so hot in there. I thought climate control meant that it would be cool but it was almost 90° in there and the sign says it would be kept between 65° and 85°. I talked to other of my friends that have storage units and they said that it should be in the 70s if not the 60s inside. I’m worried that the hot temps are going to ruin my things in storage.
Brandon Russell | First ImpressionsEverything was great, just a Lil pricey but great, the gentleman there was awsome..thank you for your help and the direction
Maria Figueroa | Overall ExperienceVapor from spraying insecticide is dangerous for human beings. It will contribute to disease.
Dennis Yamasaki | Overall ExperienceJami is great to work with - very helpful and thorough
Robin Roberts | First ImpressionsThanks so much Jamie for all of your help!
Bob Varbanov | Overall ExperienceThe girl there is great!!!!
John Havirlak-Fields | Overall ExperienceJamie was efficient, helpful and friendly. She made our experience with Veterans Blvd. U-Haul storage excellent.
Lily Kingsley | Overall ExperienceVery nice and prompt
Keith Garretson | First ImpressionsJamie is wonderful to work with....Great follow up and keeps her word....
Kenneth Giunta | First ImpressionsGreat customer service clean unit price was reasonable, easy to move in. The storage location makes you feel secure where you are leaving your personal belongings.
Gregory Brown | Online Move InJamie was so helpful and pleasant and everything was with a smile. This entire experience was very rare in todays working environment. We need more Jamie's in the world. The smile was exceptionally nice to have on a day that was emotionally stressful. Deborah
Deborah Gendel | First ImpressionsJami was very helpful kind and friendly
Georgette Lehotay | First ImpressionsNice people, brand new,
Kevin McDonald | First ImpressionsMiscommunicated hours of operation causing a delay in being able to get into my storage unit as well as an additional day having to be paid to my movers to be able to unload into my storage unit the next day. When brought to staff attention they basically called me a liar told me that they communicated it to me as far as the closing hours and didn't offer any apology for any accommodation or inconvenience that they caused me. Very rude and accommodating staff. Would not recommend to anyone.
Jennifer Perry | First ImpressionsJami was professional and courteous to work with, and was always helpful and pleasant. Will certainly recommend to anyone looking for storage space.
William Teng | Overall ExperienceVery friendly and helpful! The facitlities are great!
John Wetherington | First ImpressionsDoug is friendly and knowledgeable. showed me around and set up the rental quickly.
Tim Locke | First ImpressionsExcellent
Jennifer Govero | Overall ExperienceOnly problem encountered was when a large truck was unloading and those people took ALL the carts and completely blocked the unloading dock so that all the customers had to wait and they took all the car parking spaces as well.
Charles Fuller | First ImpressionsGreat experience. Team calls back very promptly if you have to leave a message and is very thorough in their overall care of the process.
Clark Bechtel | Overall ExperienceFriendly and professional experience. Jamie made it easy and was helpful.
Bob Varbanov | First ImpressionsStaff was very friendly.
Stanley Peck | First ImpressionsI have had good experiences with UHaul in the past but this facility had been the best so far. It has been the cleanest and easiest to access. Jami and the rest of the staff were very accessible, helpful and professional.
Susan Riley | Overall ExperienceStuck with full load in u-haul truck, partially disabled , extending rental, because the facility closes at 10 PM without 1 x ability to access after hours, which most storage companies will do, this accumulated more charges for the truck. Now with NO help, that was available only yesterday, not sure how am I going to unload
Elena Robarts | First ImpressionsJami was amazing and so very professional! Great experience by far!!
Timothy Kierstead | First ImpressionsI was treated well , staff was professional and well kept in appearance. And very helpful. I would recommend this location to anyone.
Jeff Wikoff | First ImpressionsStaff was awesome
Marc Fratina | First ImpressionsEverything was as promised. The unit was clean and ready to store our belongings.
Harold Snead | Overall ExperienceJami is fantastic, professional, very nice and on top of everything!
Lily Kingsley | First ImpressionsJaime is great !!
samantha carey | Online Move InKeep up the good work!
James Linfield | Overall ExperienceJami is so thoughtful and helpful! Anything you need she is there to lend a hand!
Courtney Martin | Overall ExperienceI like the security systems that give excellent assurance that your goods are safe. The large elevators make it easy to move goods in and out, with large carts to carry your goods . A great system !
Rodney Wells | First ImpressionsExcellent Service!!!! Thank you
Wilbert Louis | Overall ExperienceStaff very helpful, facility very clean, I recommend
Thomas Sullivan | Overall ExperienceJami was so knowledgeable and helpful. So impressed with the security they have implemented. Would recommend this storage over all others.
Joseph Swetavage | First ImpressionsCl ean and neat
Jorge Brizuela | First ImpressionsWhen we checked In, Doug behind the counter was very helpful and accommodating. He explain everything we needed to know about accessing into our unit.
Steven Bernier | First ImpressionsDoug was the best! Very helpful and friendly! Highly recommend this facility!! Thanks!
Joyce Klingle | Overall ExperienceJami was extremely efficient in the check-in process and very cordial on showing me the unit to be rented
charles schwass | First ImpressionsI have nothing but good things to say about the U-Haul storage facility on veterans highway in Port Charlotte Florida your staff is courteous helpful and informative I feel very very safe when I go there whether it's 2:00 in the afternoon or 2:00 in the middle of the night it's well lit well maintained but I moved in my unit was brand new nobody's ever been in it and I would recommend this place to anybody who needs to storage unit the price seems reasonable enough and thank you for everything Elizabeth personnel
Elizabeth Picerno | First ImpressionsJamie, is a very professional lady. She is a keeper for sure.
Bob Martins | First ImpressionsLove Love Love Jamie the Manager . Jamie was so very helpful, Friendly, Kind and made me free, "WELCOMED". Love the new facility UHAUL on Veterans Hwy. Nice inside and OUT ! Clean. II have told many neighbors in and out of my community, about the new facility and about Jamie and John in the front office. I am so glad I opened up Storage Unit at the Veterans Hwy Location. Debbie Rakowitz 1014 Unit.
Deborah Rakowitz | First ImpressionsVery friendly, knowledgeable, and helpful.
James Wilcox | First ImpressionsJami was very courteous and helpful as she spent time with me looking at different size units.
William Teng | First ImpressionsWe were promptly helped and Jami went out of her way to make sure we were comfortable with the unit and the way to get in and out of the facility. We were quite impressed with the cleanliness and easy access
Meg Mondo | First ImpressionsThe staff here is very informative and very helpful the building is new and very clean Jami showed me my unit access is amazing and best of all is the security system Thank You
Thomas Mastrocola | First ImpressionsThe service was exceptional. Everything was explained and how things work. The experience could not have been better.
Harold Snead | First ImpressionsThe store manager Jamie went above and beyond. She was fabulous to work with.
Carol Capion | Overall ExperienceGreat storage facility and fantastic people (jami) working there.
Mark Hill | Overall ExperienceExcellent experience.
James Linfield | First ImpressionsOnly one employee on-site at check-in. Several people had to wait in line. My wait was over 30 minutes to get checked in.
Gregory Wathen | First ImpressionsThey place was amazing Climate control security and lights that light up when you walk through it was amazing. However the carts that you furnish which is an amazing ideal was not sufficient enough when there’s four other trucks and people in vehicles using two carts at a time.
Jenny Vickers | First ImpressionsThe general manager of the facility was great! Definitely would recommend!
Stacy Gleason | First ImpressionsThe gentleman that helped us was very nice and thorough . The facility is extra clean and secure !
Crystal Stone | First ImpressionsJami very friendly and awesome to work with. Thank you very much.
Nigel Barnes | First ImpressionsLos precios son accesibles y buena atención
Leon Parra | First ImpressionsJami was most helpful and professional. You are very lucky to have her as an employee.
Karen Rockey | First ImpressionsThis place was absolutely amazing! I made sure to tell the staff every time I saw them how unreal clean it was. I mean they were cleaning all the time and it shows!! I only have two suggestions and I’m just being nit picky: if they could change the timing on the elevator doors closing by deleting it just about two or three more seconds that would be very helpful. The doors always closed too fast after entering or trying to leave. The second person pushing a cart would not make it out after the first person before the doors would close and the same after a person would push the first cart back into the elevator. The second thing is, most likely nothing can be done on it, again with the elevator. When pushing the carts in or out there steel track is extremely rough and vibrates the cart where things can fall off. Kind of hard to explain it’s the part right when you enter the elevator and then the part right on the building floor as you exit the elevator. It’s like rumble strips on the shoulder of the highway. But seriously those two things are it and aren’t that important but if you wanted perfection there you go. The office staff were awesome explained how to use the cards, security, cameras, hours of operation how to hire movers. They all went above and beyond and should be recognized for keeping this place the most outstanding storage facility I’ve ever been in!
David Vanderbeck | Overall ExperienceJami (management) was a pleasure to do business with from general information to details involving the complex concerning security and the climate controlled storage spaces. The location of this facility is perfect. Easy access and at the center of everything and very near I-75. Thank you!
William Courtright | Overall ExperienceThe security measures helped me feel good about coming and going. The staff at the front desk was always helpful and approachable. Everything about the facility was professional and the location was ideal for my needs. I would use this facility again if needed.
Debbie Platts | Overall ExperienceGreat and easy experience. Clean facility, the security setup is awesome. Nice knowing your individual unit has its own security system beyond what's already used for the whole building.
Scott Williams | First ImpressionsVery nice, brand new facility. Allow plenty of time to get new contract set up.
LEO BEER | First ImpressionsThe young lady who works behind the desk is absolutely one of the best employees I've ever met .always very helpful and friendly . Exceptional ,and goes out of her way to be accommodating .
Sharon Davis | Overall ExperienceOur first time using the storage and won’t be our last.
Khamkiang Moeuth | First ImpressionsExcellent customer service from Jamie thank you for my you all experience.
Greg Tiffany | Overall ExperienceExpensive
Gabriel Alicea | Overall ExperienceI finally bought my home and now it’s time to unload. I did ask men to help me unload.
William Piotrowski | Overall ExperienceVery helpful and friendly with our move to Florida, would highly recommend them.
Scottie Overton | Overall Experiencethis was my first time using u-haul storage and i was very pleased with the service i got from the staff. very clean place. the facility manager was very friendly and very helpful . i thank you very much.
David Guzman | Overall ExperienceThis particular location and staff have gone over and beyond to help myself and family get through difficult times. They are so helpful and always with a smile too!
Sabrina Walker | First ImpressionsI'm absolutely blown away by the professionalism of Jami Collier, John, Doug and everyone from the moment I made my reservation. It's been a long time since a company literally made me feel at home, like family. They helped me in ways that was above and beyond how most companies treat you. Very clean, safe and such lovely folks to have helped me. Thank You.
Lorrie Nixon | Overall ExperienceI was lied to by the agent on the phone which put me in a big bind. This was wrong and she should be fired.
Mark Hess | First ImpressionsEverything an everyone was extremely clean an polite we use them again if needed to an recommended them to everyone
Robert Allman | Overall ExperienceJeanie was supper helpfull
James Eberhardt | First ImpressionsJohn was fantastic. Very helpful
Paul Blalock | First ImpressionsClean & very well managed .
George Downs | Online Move InBrand new facility.
Perry galuppo | First ImpressionsFriendly and very helpful!
Kenneth Chrismond | Overall ExperienceAll front end counter employees where great and went above and beyond to assist. Thanks
FRANCIS HAGEN JR | First ImpressionsThe staff was great and very helpful
Viola DeBose | First Impressionsvery nice places
Ronald Kilgore | First Impressions