Customer Reviews for U-Haul Moving & Storage of Plainfield

3,707 reviews

243 E 2nd St   Plainfield, NJ 07060
(Located at the corner of Roosevelt Ave and East 2nd Street)

(908) 755-7676

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(908) 755-7676

243 E 2nd St
Plainfield, NJ 07060
(Located at the corner of Roosevelt Ave and East 2nd Street)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Michael Mitchell 
Rating:
5.0

None.

RESTY RIVERA 
Rating:
3.0

Customer did not leave a comment.

Andre Cruz 
Rating:
4.0

When I returned the trailer I knocked on the side door and window but neither attendant would answer the door or a knowledge I was there. I could have simply left the trailer and left. Instead I had to go around to the front. Guess this is the new generation, not impressed. There were no other customers in the store.

JOSEPH DICKINSON 
Rating:
5.0

Customer did not leave a comment.

Joseph Bergen 
Rating:
5.0

The woman who helped me that day made my move experience, which was normally very stressful, a smoother experience, she had a great personality and very professional and helpful attitude. A+

Sabrina Rondeau 
Rating:
4.0

Customer did not leave a comment.

Marcus Alexander 
Rating:
5.0

Customer did not leave a comment.

Sonia Villatoro 
Rating:
5.0

Customer did not leave a comment.

Hasaan Austin 
Rating:
5.0

I would definitely recommend and use again

ERNEST CAGLE  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Janice Smith 
Rating:
3.0

Customer did not leave a comment.

Ceaphas Stubbs RD 
Rating:
5.0

Customer did not leave a comment.

Roni Batres 
Rating:
5.0

Customer did not leave a comment.

sandra rosales 
Rating:
5.0

Very Professional and accommodating to help me changed from the original storage to one the fitted my needs better.

ANNA SAENZ  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Susan Lopez  |  Overall Experience 
Rating:
3.0

Clean the ice and snow off the windshield. It took me 30 minutes to remove the ice off the windshield in below freezing temperatures 🌡. That should have been done prior to renting the truck. In addition, costumer service booked my pickup at the wrong location and the wrong time. 1:00 am really! How can I rent a truck at that time, if the store doesn't open 🤔 until 7:00am? Moving is stressful enough, I didn't need the added aggravation.

Arthur Lester 
Rating:
4.0

The app is terrible, it continuously crashed when I tried to return the U-Haul and I had to call a representative to assist. Additionally, I did not get all of the requested equipment I wanted

RYAN BASILONE 
Rating:
4.0

My last purchase was very expensive, honestly I'm not happy for that . 19.89$ just for fee rental is to much money

Juan Ruiz Arauz 
Rating:
3.0

Clean the equipment before renting it out. I had to remove snow from the windshield, a lot ,ask employees for equipment to remove the snow ,I was told there's none..very dissatisfied and disappointed...

Ulson Ralph 
Rating:
5.0

Terrific service!

Joanne Macaluso 
Rating:
5.0

Customer did not leave a comment.

LESZEK WOJTKOWSKI 
Rating:
5.0

excellent

Dora Sugaste 
Rating:
4.0

I rented a U-Haul and the truck broke down and made me wait 7 hours which wasted my entire Sunday. I arrived home at 11 at night. meter. and the next morning U-Haul called me to tell me that he would not return the truck and that they would call the police if he did not return it. I instantly arrive at the U-Haul warehouse in Plainfield, New Jersey, where I tell them that the truck is outside and that I returned that same Sunday. They didn't realize the truck was in their own parking lot and they never checked their own mailbox where the keys are supposed to be left. I told the manger what happened and she didn't even pay attention to my situation. I lost an entire day of work due to this incident.

Adolfo Prieto Rial 
Rating:
5.0

Customer did not leave a comment.

Carolyn Roundtree 
Rating:
5.0

Your people were very friendly and helpful I'm a senior person who needs help they were GREAT

Vera Hannah 
Rating:
5.0

I forgot to return a dolly and they gave me a courtesy call before charging me

DEANA HOLNESS 
Rating:
5.0

Very impressed whith uhaul services

Candida Flippen  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Richard Loosli 
Rating:
1.0

Refund

Rick McMurrian 
Rating:
5.0

Customer did not leave a comment.

REGINA PINKS 
Rating:
4.0

I have filled in more gas than what has been mentioned in the file. I should get a refund and I don't see anything related to it mentioned anywhere.

Ram Vuruvakili 
Rating:
2.0

The truck had 1/8th of a tank of gas. I was told that if I return it with 1/4 thank or more I would get a $50 credit. The location of this facility is not very friendly when maneuvering a 20ft truck and there are few gas stations in the vicinity. Finally found a gas station that had the room to get to a pump without blocking everybody. Frustrating for a non-professional driver and I never did get the credit for returning it with more than a quarter tank.

Paul Fronczak 
Rating:
5.0

Customer did not leave a comment.

Eneida Feliciano 
Rating:
3.0

No comment

ophiel boothe 
Rating:
5.0

Customer did not leave a comment.

Ricardo Mendez 
Rating:
5.0

Customer did not leave a comment.

milton gomez 
Rating:
3.0

Customer did not leave a comment.

Essence Harrison 
Rating:
5.0

The employee on shift when I picked up my tow dolly was very helpful. This was my first time renting a trailer and he took the time to help me put the hitch on, brought out another hitch to check the size in case mine was wrong, and hooked up the trailer for me. I was very appreciative.

Tarun Masimukku 
Rating:
4.0

It was good and staff was helpful and friendly. The only problem was the U-Hailt app freezed when I was doing the return myself before it was off hours. U-Haul's IT or software developer needs to do a better job. I saw the same app issues on other reviews.

FRED CHEN 
Rating:
5.0

Joanne was amazing, she was very knowledgeable and patience with providing information. She made my experience welcoming. You need more people like her. I look forward to booking with Uhaul in the future if needed and would surely pass on redeeming this location because of herz

Shannon Brown 
Rating:
5.0

Customer did not leave a comment.

Lonnie Jones 
Rating:
5.0

Customer did not leave a comment.

Laurianne Forteau 
Rating:
1.0

Lock for back of truck was broken. Had to call roadside to remove it. Took roadside almost 2 hours for someone to show up. Still waiting to see if I will get any money back for the time spent waiting for truck to be opened.

Stephanie Lu 
Rating:
5.0

Customer did not leave a comment.

Juan Franco 
Rating:
4.0

You guys were good

FRANCIS ANKU 
Rating:
5.0

Customer did not leave a comment.

MATHEW ATHOOPALLIL 
Rating:
5.0

While dropping off, please ensure that the trucks are pulled up all the way in. I could not enter the facility completely and my truck was blocking the side walk. I had to get out and alert the employee to pull up the other trucks in the front to make space.

Shanal George 
Rating:
1.0

Customer did not leave a comment.

Brittany Sandoval 
Rating:
5.0

The young man at the register was very very kind and patient with me. Thanks so much.

PAM BAILEY 
Rating:
4.0

Customer did not leave a comment.

Thomas Rowe 
Rating:
4.0

Customer did not leave a comment.

Kevin Burdick 
Rating:
5.0

Customer did not leave a comment.

Manuel Quinteros 
Rating:
5.0

Customer did not leave a comment.

Anthony Flagg 
Rating:
4.0

I do not advertise commercial establishments for free, which is why I will not publicly recommend this location to friends. You should talk to the City of Plainfield about its broken glass problem, as it caused a blowout of one of my hand truck tires, delaying my move-out by several days. Also, I lost a caster wheel to a track in one of Plainnfield’s sidewalks. Fortunately, I was able to borrow my ex-wife’s Subaru to complete the move-out.

carl klapper  |  Overall Experience 
Rating:
5.0

Todo esta bien

Santos Ventura 
Rating:
5.0

Customer did not leave a comment.

Lynne Yancey 
Rating:
5.0

the young lady there was great!!!!!!!!!!!!!!!!!!!1

David Walters 
Rating:
2.0

Customer did not leave a comment.

Leslie Franks McRae 
Rating:
5.0

Customer did not leave a comment.

Visweswararao Nadella 
Rating:
5.0

Nothing it was perfect.

Vencant Martinez III 
Rating:
5.0

Customer did not leave a comment.

enrique saro 
Rating:
5.0

Customer did not leave a comment.

Gordy Coletti 
Rating:
5.0

There was a young lady sitting sitting at the desk with here head down very unprofessional

Eliot Morse 
Rating:
5.0

The truck I rented had a warning that the front right tire's pressure was low. I told the staff about it and they said that they had just filled the tire up and that the warning should disappear in a few minutes. The warning never went out, and driving a truck on highways for 80 miles was very worrying. The sun visors on the truck were also pretty beat up and would not stay locked in place.

Antonio Dutra Jr 
Rating:
5.0

The young woman who ran this location was professional and personable. Made the experience pleasant and easy! Would definitely recommend!

Scott Burns 
Rating:
5.0

Customer did not leave a comment.

Willian Sagastume 
Rating:
5.0

Customer did not leave a comment.

Heather Thomas 
Rating:
4.0

Customer did not leave a comment.

Lisa Montgomery 
Rating:
5.0

Customer did not leave a comment.

susan nauss 
Rating:
5.0

Have convertible hand trucks/cart dollies available to go on the truck to enable going over step-ups and step-downs without transferring loads.

Carl Klapper 
Rating:
5.0

Super helpful team at Plainfield location made this rental experience smooth and easy.

Michael Marzano 
Rating:
5.0

Customer did not leave a comment.

Melvin Mendez 
Rating:
5.0

The woman in the front counter was very thorough and professional at giving me my rental. Pick up was very quick and drop-off was even easier. I would highly recommend this location to my friends and family as well a returning to rent once more.

Emilio Florencio 
Rating:
4.0

The mobile app is complete garbage. If you click out of the process a live operator needs to send a link to get back to where you left off. It’s just terrible. Also, if you don’t show up within 30 minutes to your appointment, you need can no longer check out your truck without re-scheduling. Again, terrible. This should be made clear.

DAVID RANALDO 
Rating:
5.0

Customer did not leave a comment.

beverly trammell 
Rating:
2.0

Representative did not want to receive equipment. Representative wanted me to return equipment to originally scheduled drop off location which was a 50 minute drive away. Representative did not have a phone number for me to call to arrange drop off location modification.

Jeffrey Gray 
Rating:
5.0

Customer did not leave a comment.

Mylis Harrison 
Rating:
5.0

Very pleased with: A- Customer service agents (female & male). B- Equipment C- Transaction process: getting equipment and returning it. Just Awesome!!! Thanks so much and sorry that I did not remember the names of the personnel.

TomasR Rodriguez 
Rating:
1.0

Was unable to find barcode to scan at the location to shiw that i was there

DWAYNE GAINER 
Rating:
3.0

Location says it was supposed to be open until 7. They were closed at 6:40 when I arrived to drop off. Additionally, the return process through the app was atrocious.

Daniel McAneny 
Rating:
4.0

Customer did not leave a comment.

Richard Itz 
Rating:
5.0

Creo que por el momento todo esta perfecto

Glenda Garcia 
Rating:
4.0

Customer did not leave a comment.

EDWIN CABALLERO 
Rating:
3.0

Your price increases are unacceptable.

Maisha James 
Rating:
5.0

Customer did not leave a comment.

manuel rosado 
Rating:
3.0

Customer did not leave a comment.

Shadeequa Holmes 
Rating:
5.0

Service was great

Freddie Lanausse 
Rating:
2.0

There are people living in there and every time we go there it’s a mess in the halls. The worst part is there is no elevator. It’s unacceptable.

Patrick Da Silva  |  Overall Experience 
Rating:
5.0

The young girl that waited on me was excellent, if all your employees are like her keep up the great service than you.

Dave Berquist 
Rating:
5.0

- Clearer understanding of pricing when extensions are needed. - insulation piping on the doors didn’t fit. Very breezy and noisy when driving.

Talal Sarwani 
Rating:
5.0

Very clean bathroom. Everything was great. Once the storage door was ajar at night but overall good.

Grant Lincoln  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

fredderick windbush 
Rating:
5.0

The truck steering wheel was unstable, didnt feel safe to drive.

OMOBOLA OJI 
Rating:
4.0

Hi! I was charged wrongly for the miles I used (50 miles more). I called to customer service, sent the picture for the attendant, waited for 72 hours and no response… bad service and I feel deceived.

Eliza Shinoda Zoboli 
Rating:
5.0

Customer did not leave a comment.

Pamela Luthy 
Rating:
5.0

Customer did not leave a comment.

Renee Johnson 
Rating:
5.0

Excellent service

Christian Olalla 
Rating:
5.0

Great overall experience from pick up to drop off! Highly recommend and will definitely plan to use again when the need arises.

John Flanagan 
Rating:
5.0

Customer did not leave a comment.

Oscar J Salazar 
Rating:
4.0

Customer did not leave a comment.

THERESA ANDERSON  |  Overall Experience 
Rating:
5.0

Nothing noticeable

Ventura Haynes 
Rating:
5.0

Angel checked us in and was by far the best UHaul Plainfield representative we have ever encountered. He was professional, polite, efficient and knowledgeable. We have rented from this location many times, and we have never had such a seamless experience. When we returned the truck, he and Kiarah were terrific. Again, professional, efficient, polite. Just an overall terrific experience. I hope they are there the next time we need to rent from UHaul Plainfield!

Kevin Whitmer 
Rating:
5.0

Staff was super friendly and very helpful Will definitely use this uhaul site again! Thx R Moldovan

Robert Moldovan 
Rating:
5.0

Customer did not leave a comment.

Satara Nelson 
Rating:
5.0

Customer did not leave a comment.

Eelco Swaak 
Rating:
5.0

Customer did not leave a comment.

LARRY HAYES 
Rating:
1.0

Staff stares instead of speaking out loud to even acknowledge guests. Front doors locked unnecessarily with multiple, conflicting explanations provided to me and corporate. Zero follow-up from management to resolve issues. Dead roaches and rats in hallway and bathroom, rat feces in storage areas. Listed office hours are not kept, staff freely admits they close early and have verbally reported earlier close times than those listed on the door.

ANTHONY ITALIANO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

HOWARD CLAYTON  |  First Impressions 
Rating:
3.0

Not understanding the hike in the ending charge

Joan Culver 
Rating:
4.0

Customer did not leave a comment.

Felicia Tonic  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MILDRED MOORE  |  First Impressions 
Rating:
5.0

The employees at this facility are amazing itvwas extremely hot during my move they gave me water ice I’m not from the area told me the spots to get food and drinks Would recommend to anyone

Thomas McDougald  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DERRICK BETHUNE  |  Overall Experience 
Rating:
5.0

It is truly a blessing to have a company like Uhaul in my Plainfield community. The staff Johanna, Eduardo, Angel, Katheryn, and Darneal are the most pleasant, responsible, and professional customer service representatives I have interacted with. Keep up the good work!

eduardo vidal  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christina Laureano  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Thomas Acevado  |  Overall Experience 
Rating:
4.0

Just wish I didn’t have the expensive late fees but storage save my stuff. I would come back again

Brionna Kimpson Harris  |  Overall Experience 
Rating:
5.0

Everyone was nice

terrance haley  |  First Impressions 
Rating:
1.0

I am the senior citizen. I cannot take that storage spot because it have to go downstairs. I thought that at least I’d be ground level or he would have an elevator so I won’t be taking that spot unless you can give me a unit that’s straight from the street, not downstairs please get back to me or I’ll have to cancel this unit.

Alma Woolfork  |  First Impressions 
Rating:
5.0

Johanna was extremely helpful and informative and made the process very smooth throughout.

Emma Hernandez  |  First Impressions 
Rating:
2.0

No management, Not kids working, no organization of the trailers/ UHual equipment in back of storage entrance , storage entrance blocked with trailer equipment

KEVIN BURDICK  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Annamarie Gonzales  |  First Impressions 
Rating:
4.0

The manager at this site was simply great to work with

Zoeann Harris  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kenya Woodson   |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gloria Funez Rivera  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Roosevelt Bryant  |  Overall Experience 
Rating:
5.0

Using the truck to relocate from Cleveland Ohio to Plainfield N.J. was stressful but the pick-up of the Uhaul in Cleveland was a great experience due to the wonderful gentleman that I retrieved the truck from.. Once I arrived in Plainfield it only got better as the Lady there made my transaction experience smooth with giving me customer service!!

Pamela Simmons  |  First Impressions 
Rating:
5.0

Ya es la segunda vez que ocupo las instalaciones y no tengo nada negativo para decir. Prestan un excelente servio, felicitaciones

Alba Riascos  |  Overall Experience 
Rating:
5.0

Buen servicio

Cesar Rivas Marin  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Lamar Nero  |  First Impressions 
Rating:
4.0

Siempre fui bien atendido por el personal en el futuro me gustaría ser su cliente nuevamente fue una grata experiencia

Carlos Cruz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Candace McIntosh  |  Overall Experience 
Rating:
5.0

The facility was spacious and well-maintained and the staff was helpful and friendly.

Stephen Henderson  |  Overall Experience 
Rating:
3.0

Unit was on the basement with no Elevator Apparently I have been overcharged vacated the space on or about may1

JOHN CURRY  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Latoya Boyce  |  Overall Experience 
Rating:
3.0

Cost high and never could get smaller unit on lower level

Kedar Malik  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Frances Anderson   |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Camille Coleman  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Danielle Jnorose  |  Overall Experience 
Rating:
5.0

Very intellectual informative professional lady and asset to your business

Cynthia Hush  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

allen hendricks  |  Overall Experience 
Rating:
5.0

Los precios de los estorech están caros para el espasio que tienen

OSCAR MIRANDA SERRANO  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Anissa Lee  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

yahaira Mera  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christian Lopez  |  Overall Experience 
Rating:
5.0

Customer service was great

Redena Williams  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Camille Coleman  |  First Impressions 
Rating:
3.0

I have a complaint,mice ate thru my things

kenneth samuels  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark Armstead  |  Overall Experience 
Rating:
3.0

There is no elevator Had to carry heavy boxes down a flight of stairs

JOHN CURRY  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Rosemary Mayer Ezell  |  Overall Experience 
Rating:
5.0

I will miss talking to the staff! The location was always very clean and I appreciate that.

Jasmine Burroughs  |  Overall Experience 
Rating:
4.0

I wish larger units were offered at this location.

PATRICE LONDON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

luis cruz  |  Overall Experience 
Rating:
5.0

Very nice staff and makes the storing process very easy.

Kofi Adjei-Bohyen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dion Edwards  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alexandra Trinajstic  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Rosemary Mayer Ezell  |  First Impressions 
Rating:
5.0

A Great Big Shout out to Tatyana & Johanna These representatives were good & easy to work with & responsible for the good experience here.

KEVIN BROWN  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

KUSKUS SEELEE  |  Overall Experience 
Rating:
5.0

It has been the best managed Uhaul facility that I have had business with. The whole team under the able guidance of Ms.Johanna Pena including - Ms Stephanie, Ms Tatiyana, Mr Fahad, Mr Jonathan and any body else that I may have missed. - are there for only one reason --- to help us in our move and make it as smooth as possible. Thank you all for such remarkable and excellent customer service. God bless you all. Keep up the great work that you all are doing!!!! Regards

TARUN SINGH   |  First Impressions 
Rating:
4.0

woman who helpled me was awesome and could not have been more accomodating. only issue was no elevator. that was an issue. great facility and clean. even the bathroom. great place

Andrew Humphrey  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Walter Ramos  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Leslie Russell  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Carl Hester  |  Overall Experience 
Rating:
5.0

The staff even the manager were very friendly. I would definitely recommend this facility !!!!

Brittany Banks  |  Overall Experience 
Rating:
5.0

Staff was really friendly

Christopher Holder  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gerardo Espinosa  |  Overall Experience 
Rating:
5.0

The young lady that was the manager with the 2 long pony tails was not only super professional but she went above and beyond being helpful to me. I think she had just got off but she stayed a while after to make sure that I was taken care of. Im new to Jersey and she was my first impression to great customer service. More people are needed like her. Thank you! Great ran business

jay jones  |  First Impressions 
Rating:
5.0

Amazing and professional staff. Johanna and the team provided me and my sister excellent customer service. Thank you!

NELSY DURAN  |  First Impressions 
Rating:
1.0

Daniel was professional yet overwhelmed. His coworker Fryer was no help at all and was extremely rude and unprofessional to every single customer he came into contact with in the store and outside in the parking lot. It was if he was looking to get fired or fight. I've never witnessed anything like it. My reservation was changed without my knowledge, consent, nor authorization. The location locked doors and refused to answer the phone at 6:20 despite closing time listed at 7pm. I've filed a formal complaint and hopefully will get some of my money back from this terrible experience. Never using uhaul again after removing my belongings from storage.

ROBIN ROACH  |  First Impressions 
Rating:
1.0

Your facility is filled with mice and mice droppings throughout. Very filthy.

John Hutchins  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Arlisa Hawthorne  |  Overall Experience 
Rating:
5.0

Joanna is THE BEST!

Juanetta Smith  |  Overall Experience 
Rating:
5.0

Very professional staff

Nathaniel davis  |  Overall Experience 
Rating:
2.0

I can’t get past how rude and unprofessional the employee at the desk was. He was slamming doors at customers and coworker, yelling at his coworker who was quietly cleaning and moving the trucks, sighing and making passive aggressive marks at customers, and telling them to “hurry up because he wanted to go home at 5.” He also got mad and walked away from me when I said I had to back out of renting a space because they had no elevator and that would make moving in and storing my furniture impossible. This was such an unpleasant experience that I also cancelled my truck rental from this location because I did not want to deal with him again.

Gregg Bautista  |  Overall Experience 
Rating:
5.0

Manager was very professional and very helpful. I would recommend anyone to try them out. I give them a 5 star rating. 10 if it was possible

Lakierra Brown  |  First Impressions 
Rating:
5.0

Everybody was great, the facility was clean & easy to access

Frank Bruno  |  Overall Experience 
Rating:
3.0

No smiles.....

Pauletta Waller  |  First Impressions 
Rating:
5.0

1st class customer service . The rental of the truck to storage needs this location is #1. I will use this location for all my truck rental needs and storage . Best location overall in New Jersey

Brendon Beittel  |  First Impressions 
Rating:
5.0

Fransheska was great!

Gloria Jefferson  |  First Impressions 
Rating:
5.0

Excellent servicio. Francesca muy amable

marisela campohermoso  |  Overall Experience 
Rating:
1.0

I requested a refund I want my money back I was not satisfied with the customer service I was not given all the proper information nor was I accommodated for being inconvenienced

Aaliyah lane  |  Overall Experience 
Rating:
1.0

I will never ever use the storage facility ever again I have requested my money to be refunded to me the customer service that I received was a level 0 very very dissatisfied customer

Aaliyah lane  |  Reservation 
Rating:
1.0

How can you rent a storage unit that leaks water. Even the manager came to us and asked how much water damage we have. I am a professional musician all my equipment is ruined. I will never rent from u

William Cooley  |  Overall Experience 
Rating:
1.0

Really bad customer service, the manager is worthless... no what you want to deal with after traveling from another state... the storage units are in a basement without elevator access.

Andres Mosquera  |  Reservation 
Rating:
5.0

Everything was easy, no complications, and that price was right.

steve lynch  |  Reservation 
Rating:
5.0

My first experience and it was painless.

Camille Baker  |  Reservation 
Rating:
5.0

Everyone who works at this facility was super helpful. I had stuff in storage for 6 months and had no trouble getting in and out, setting up a van rental, or returning my van after hours.

susan mezger  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

    We have the most coverage in North America!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trucks for Sale

    We have the largest selection in the industry!

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