Customer Reviews for U-Haul Moving & Storage of Pittsburgh

7,227 reviews

3000 Liberty Ave   Pittsburgh, PA 15201
(Next to the Pittsburgh Ballet across from 31st Street Bridge in The Strip, Across from the 31st Bridge)

(412) 567-0720

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(412) 567-0720

3000 Liberty Ave
Pittsburgh, PA 15201
(Next to the Pittsburgh Ballet across from 31st Street Bridge in The Strip, Across from the 31st Bridge)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • 24 hour customer return
Adaptive reuse location

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

I stored my furniture for several months. I had my monthly fees paid by auto draft. My payment was paid 4 days before I moved my furniture out of the storage unit. I asked if I would be refunded for the remainder of of the month. I was told there wouldn't be a refund. I feel that I should have been refunded for the remaining days.

RICK ROBINETTE  |  Overall Experience 
Rating:
5.0

Another pleasant and courteous experience. Thanks again!

LaShaun Martin 
Rating:
5.0

Was in a time situation to move and store my items and ordered a unit too small but was able to get a larger unit with no problem! Thanks

David Poindexter  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shafi Hussein 
Rating:
5.0

Great service and move went very smoothly 👍

David Poindexter 
Rating:
2.0

brought van back in better shape cleanliness-wise than when I picked it up, got charged cleaning fee. App never worked. the whole operation seems like a scam.

Ryan Parrotte 
Rating:
5.0

Easy pickup experience. I would recommend U-Haul highly to anyone considering a self move project!

DAVID LIEBERMAN 
Rating:
5.0

Customer did not leave a comment.

Clarence Mendiola 
Rating:
5.0

Customer did not leave a comment.

Phillip Popp 
Rating:
5.0

Customer did not leave a comment.

siavash asadi 
Rating:
5.0

Customer did not leave a comment.

Taylor Gilkeson  |  First Impressions 
Rating:
5.0

From buying boxes and moving supplies to renting the truck every encounter was seamless. An excellent staff!!

Kim Amato 
Rating:
5.0

Customer did not leave a comment.

Jeni Enck 
Rating:
5.0

Customer did not leave a comment.

Cherie Coates 
Rating:
5.0

Customer did not leave a comment.

Morgan Wable 
Rating:
5.0

Staff is very professional and extremely efficient. Great franchise.

Shaun Wiggins 
Rating:
5.0

Customer did not leave a comment.

Kimberly Hall-Collins 
Rating:
5.0

Highly recommend! Very professional staff, great storage setup that is user friendly, and flawless access to and from the facility.

Elizabeth Ceballos 
Rating:
5.0

Even though the vehicle type I reserved was unavailable as well as a piece of equipment I'd wanted, the team went above and beyond to make it right and give a great experience. Very thankful for their help today

Carter Leatherman 
Rating:
5.0

Customer did not leave a comment.

Rebecca Satterwhite 
Rating:
1.0

Didn't see the inside of the facilities since I picked up after hours. The mobile pickup (U-Haul Truck Share 24/7) was absolutely horrendous. The video instructions on your website were outdated, and the proper way to access the "Pick Up My Truck" button (by swiping up on the bottom pop-up menu) didn't function on the app, nor did it work on mobile browsers for Firefox or Safari. My travel partner had to download Google Chrome on their phone in order to get the pop-up menu to function so that we could access the truck. It turned what should have been a 5 minute process into 40 minutes. Unless you fix your app functionality, I would NEVER recommend someone to pick up or drop off a truck after hours.

Andrew Inigo Santiago 
Rating:
5.0

Customer did not leave a comment.

LONDON BARR  |  First Impressions 
Rating:
5.0

Everyone at both locations (departing/arrival) was very helpful.

Mark Lancellotti 
Rating:
5.0

Customer did not leave a comment.

Robert Mucklo 
Rating:
5.0

Customer did not leave a comment.

Christopher Anderson 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Ceballos  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LONA KENNEY  |  Overall Experience 
Rating:
3.0

Everything is perfect except the floors and size of the carts. The floors are way too uneven causing things to fall off the tiny carts and it was very uncomfortable to move things to and from my storage unit. Where the floors were smooth, totally different experience.

veronika volkov  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Danielle Wohning 
Rating:
5.0

nothing

Joseph Wilkins 
Rating:
1.0

Customer did not leave a comment.

Brandon Tirpak 
Rating:
3.0

Some of my stuff got a little wet.

Ashley Smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eric Cargo 
Rating:
5.0

Customer did not leave a comment.

Stephanie Watson 
Rating:
2.0

The truck was suppose to be on a half tank of gas when I got it, and it was under. So that was false informazioni. It also felt like it was going to stall out when I first got in to drive it to my destination, it felt unsafe. Im a Experience Class A Driver.

Lashawna Battles 
Rating:
5.0

Craig was excellent! Very helpful and professional

clayton cuteri  |  First Impressions 
Rating:
5.0

Great Customer service! Thanks for a smooth operation.

MATTHEW WOODS 
Rating:
5.0

Customer did not leave a comment.

Eric Michaell Jackson 
Rating:
5.0

This is my second time using this Uhaul location and I wouldn’t choose any other in Pittsburgh. Staff is super nice, helpful, and trucks are clean, and never any issues.

Charlene Denholm 
Rating:
5.0

Customer did not leave a comment.

Umarkhon Akhmadov  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Albertha Carter  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

john dellert 
Rating:
5.0

Anthony was amazing!! He was professional, helpful, thorough, and patient! He is a wonderful representative of U-Haul!!!

Sarah Haley 
Rating:
5.0

Customer did not leave a comment.

Rebecca Aglietti 
Rating:
5.0

The process worked well overall, The driver at the Pittsburgh location was awesome. She handled each drop and pickup. She knew what she was doing, was efficient and super nice. Great employee.

shane bua 
Rating:
5.0

Customer did not leave a comment.

Vernon Williams 
Rating:
5.0

Very professional, engaging, helpful and respectful, Great team to work with

sebastian lacy 
Rating:
5.0

Customer did not leave a comment.

Josh Frantz 
Rating:
5.0

Thanks

Safe Site Express 
Rating:
5.0

Easy access. Safe and secure.

john miller  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

kevin lettrich 
Rating:
3.0

.

Sharon Hall 
Rating:
5.0

Customer did not leave a comment.

Jillyn Roxberg 
Rating:
5.0

Customer did not leave a comment.

Alex Antonucci 
Rating:
5.0

Customer did not leave a comment.

Scott Jones 
Rating:
5.0

Customer did not leave a comment.

Hazem Fatehy Ali 
Rating:
5.0

Very friendly staff, positive experience

Gregg Young 
Rating:
5.0

I would like to express my greatest gratitude to the three gentleman who were working at the location of 3000 Liberty Ave Pittsburgh, PA on December 30th, for their kindness. They were kind, caring and compassionate. I was dealing with a family crisis and they did not hesitate to help me solve my issue regarding a Uhaul trailer to a truck. I am forever thankful for them. Thank you so very much. Melissa Myers

Duncan Aston 
Rating:
5.0

This the second time I have used them for college room items. They were friendly and professional both times. I highly recommend them for all storage needs.

Eileen Smith  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Timothy Murray  |  Overall Experience 
Rating:
1.0

My wife mistakenly returned an envelope of cash with the contract Information back in the drop box, and when she contacted them, they had pretended it wasn't there. Unacceptable.

Evan Snyder 
Rating:
4.0

Customer did not leave a comment.

Cheryl Mcgough  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carmen Freeland 
Rating:
5.0

Customer did not leave a comment.

Kelly Brodak 
Rating:
5.0

Customer did not leave a comment.

Tyleta Howell 
Rating:
2.0

The person upon pick up was helpful. The van was filthy on the outside, smelled of cheap cigar and cigarette smoke on the inside. The person upon the return acted as if they couldn't be bothered.

Ludgy Lilavois 
Rating:
5.0

Customer did not leave a comment.

Debbie Strobel 
Rating:
5.0

Customer did not leave a comment.

Sontosha Pollard 
Rating:
5.0

Was a very simple and straightforward experience overall. Staff were always really great and helpful. The facility was very clean. I especially appreciated the clean bathroom. And there were a ton of carts which made moving things around very easy.

Semawit Gebrehiwot  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joshua Anhalt 
Rating:
5.0

Great service and very nice new van. Thank you!

Valerie Herrero 
Rating:
5.0

Customer did not leave a comment.

Michael Dunleavy 
Rating:
4.0

Customer did not leave a comment.

Gary Pichney 
Rating:
5.0

Customer did not leave a comment.

Peter Madden 
Rating:
5.0

Customer did not leave a comment.

Faishal Mahmood 
Rating:
5.0

Customer did not leave a comment.

Nathaniel Robinson 
Rating:
5.0

Every thing was good staff was excellent

ELLIS THRIFT 
Rating:
5.0

We had an excellent experience.. couldn't have went any better Thanks

Brian Lovett 
Rating:
5.0

Efficient and Courteous team members!!!

LASHAUN MARTIN 
Rating:
5.0

Customer did not leave a comment.

samuel watkins  |  First Impressions 
Rating:
5.0

REALLY NOTHING.

Joseph Wilkins 
Rating:
4.0

Customer did not leave a comment.

Melissa Hopwood  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dexter Yamamoto 
Rating:
1.0

I never got to store anything because the GM Craig screwed everything up and was rude to me. I had no storage unit once I got there. Had to reload all my stuff back on the truck. Paid people to move me, was out of money and then had to keep my things in a Uhaul truck in the street for a week. This was horrible. There were Rat droppings everywhere in the facility. It was a horrible experience l. Then I get a call yesterday telling me I’m late for a payment! IDONT HAVE ANYTHING STOREDAT YOUR FACILITY!

melissa davis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOHN DREWERY  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

larue davis  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Da-Jai Beasley  |  First Impressions 
Rating:
2.0

I probably wouldn't rent here again. We paid extra for units on a temperature-controlled floor, but we saw several times in the summer that the air conditioning was not actually working, and the temperature was higher than what we were promised. Every time we brought it up, staff pretended to be confused or surprised and made dubious excuses. The facility is in okay but not great condition. The bathrooms aren't clean or maintained. There's a person living on the 5th floor, and the staff knows about it but has done nothing about it for months, despite the fact that the contract we all sign clearly says you cannot reside in your unit. I feel for this person and recognize the challenges of today's housing market, but I had two awkward encounters with this person that added stress to an already stressful time. Staff should do the right thing and support this person to find real housing.

Kurt Sampsel  |  Overall Experience 
Rating:
5.0

Car had no wiper fluid

VASILIOS SOFILLAS 
Rating:
3.0

My online reservation was perfect and then the guy at the store messed it up. My storage unit was supposed to be a 5x10x9. When I got to the facility the until we were assigned wasn’t available and we had a 10x10. I’m keeping it for now because I’m over it. The person on the shift got a straightened out but I’m going to downsize after the holidays. It was way too much to deal with and now I’ll be paying $165 for a unit I didn’t want in the first place. Also, getting anyone I believe you when you call in is miracle.

Melissa Washington  |  Overall Experience 
Rating:
3.0

My over the phone reservation was perfect. I replicated my previous rental. When I got to the store the guy messed everything up. Including my storage unit. I was supposed to have my rental for 24 hrs but received a message stating I had to return it at 2 pm. The guy never asked me what time I wanted to return it so I assumed he was following my reservation. I had also upgraded my storage unit, online, to the next size up. He canceled out that reservation and gave me a 10x10. My reservation was for a 5x10. I’ve rented from uHaul 3 times in 30 days. Every time I go into that store I get the same guy. He is nice but he messes me up every time. I try to be overly nice but I don’t feel heard. I know they deal with a lot but it’s frustrating and I now have a huge unit I don’t need and I’m paying more than I wanted to. I spills have taken care of it when I was there but life been exhausting and so has the uHaul store.

Melissa Washington 
Rating:
4.0

Customer did not leave a comment.

Mayss Saadoon 
Rating:
4.0

Customer did not leave a comment.

Ian Pirie 
Rating:
5.0

Customer did not leave a comment.

Luis Mas 
Rating:
5.0

Keep up the good work.

Zachary Mihok 
Rating:
5.0

This site was well run. Easy pickup and return.

Steven Simpson 
Rating:
3.0

Make sure the handle to move the chair closer to the steering wheel isn't busted. I'm on the tall side but could barely reach the pedals. The staff who helped me were kind though!

Hali Ball 
Rating:
5.0

Customer did not leave a comment.

Rebecca Price 
Rating:
5.0

People were professional and friendly. Best service I’ve experienced in years. Commend them.

David Smith 
Rating:
4.0

Truck was very old and basically falling apart. Headliner falling down, visor taped up with duct tape. Truck had a massive radiator leak, and was showing check engine light on and off. Was a total dog to drive. When we contacted U-Haul, they basically told us to keep driving it til it fell apart. Have rented a ton of times and this was a first. This truck has no business being in their fleet. Especially for a rental that was to last over 10 days with a 1000-mile anticipated trip.

JON TYILLIAN 
Rating:
5.0

Keep up the good work, Craig, Brianna, Daniel and Anthony!

David Thomas 
Rating:
5.0

UHaul needs to fix their app. This is the third time I think that I’ve tried mobile checkin and checkout and the app has not worked all the way through the process even one time.

Eliza Littleton 
Rating:
1.0

I’ve been trying to close this storage account for about 2 years I’ve been paying almost 121 a month for a stupid couch that I don’t even want I’ve paid over 2 grand for a couch that cost me 600 bucks all because no one would help me cut the lock off of my unit it’s y’all problem now gth

Qamara Miles  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kelsey McLennan 
Rating:
4.0

Customer did not leave a comment.

Melissa Ay 
Rating:
5.0

Customer did not leave a comment.

Stefanie Johndrow 
Rating:
2.0

Customer did not leave a comment.

Neil Toalston 
Rating:
5.0

Your staff was very friendly and helpful. One day i was in need of a wrench to take a chair apart to fit into my car. The mechanic employee( sorry I don’t have his name) let me borrow 2 wrenches and trusted me to return them finished— he saved to day and went above and beyond for a customer.. the little things are what counts and this team at this location is A++!!! Thanks for everything!!! Kevin Graham

kevin Graham  |  Overall Experience 
Rating:
5.0

This store is always filled with rock stars. We are never disappointed with service or product.

Jennifer Franz 
Rating:
5.0

Again the App would not work when trying to return truck. People outside helped me return my truck

Heather Cornell 
Rating:
5.0

Keep up the good work- Craig, Brianna, Daniel and Anthony

DAVID THOMAS 
Rating:
5.0

Customer did not leave a comment.

Jeremy Suschak 
Rating:
5.0

Customer did not leave a comment.

Brian Kiss 
Rating:
5.0

Customer did not leave a comment.

Richard Melvin 
Rating:
5.0

Customer did not leave a comment.

monika davis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nikki Denton 
Rating:
4.0

Customer did not leave a comment.

Michael Palmiere 
Rating:
5.0

Customer did not leave a comment.

James Miller  |  Overall Experience 
Rating:
5.0

Keep up the great customer service! I was assisted by, Anthony, Mark and Craig. They were efficient, accommodating and courteous. Thanks Again!

LaShaun Martin 
Rating:
5.0

Great costumer service and friendly.

Efrain Cruz 
Rating:
5.0

Wry helpful. Gentleman went out of his way to make sure I understood everything & even told me what my final bill was going to be.

daniel monoz 
Rating:
5.0

Customer did not leave a comment.

Toni Collins 
Rating:
4.0

Very satisfied with the hole process.

Serena Greenhalgh 
Rating:
5.0

The staff was extremely helpful and professional

tyrone sudduth  |  First Impressions 
Rating:
5.0

I gave you an excellent rating because moving is stressful and the only time I wasn’t extremely stressed was when I was talking to anyone at U-Haul. Yes the facility is great, but you have some great people working for your company. They understand the process and explain everything. Your facility is great but the employees make is even better.

Melissa Washington  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Paula Ballard  |  First Impressions 
Rating:
5.0

Appreciate the work done by Craig, Brianna and staff

DAVID THOMAS 
Rating:
5.0

Customer did not leave a comment.

Martin Braswell 
Rating:
5.0

Customer did not leave a comment.

JONATHAN HURST 
Rating:
5.0

Customer did not leave a comment.

Daniel Simmons 
Rating:
5.0

Craig and Brianna, keep up the good work!

DAVID THOMAS 
Rating:
5.0

Customer did not leave a comment.

Jeremy Hon  |  Overall Experience 
Rating:
5.0

I believe I forgot to check out when I left so the only thing I have to do next time is swipe out and back in.

Daniel Quarcoo  |  First Impressions 
Rating:
5.0

Very easy to access. Only recommendation is not to have trucks or vans parked in front of loading garage doors as the turning radius is too severe.

DAVID FIORITA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tara Yanossy  |  Overall Experience 
Rating:
5.0

Everything was great.

sandra henry  |  Overall Experience 
Rating:
2.0

There is only 1 cart available to take items to storage. When walking on the floor of my unit I saw 6 carts with items and blankets over. Are they renting these carts? If so, that is not fair to the rest of us. I went and purchased a wagon just to help with the move.

kathleen belskey  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Isabella Pons  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kehaulani Spears  |  Overall Experience 
Rating:
5.0

Great service as always

Rick Weis  |  Overall Experience 
Rating:
5.0

I really appreciated Craig and his staff for helping me with my relocation move from Phoenix to Pittsburgh . There was a mix up with my delivery that was intended for another facility but it was delivered to his facility and but Craig showed true customer service and made it all well. Thank you Craig!

marilyn mcculloch  |  Overall Experience 
Rating:
5.0

The staff is great at this facility. Always Friendly. I would highly recommend this facility to anyone with storage needs

JOHN CATON   |  Overall Experience 
Rating:
5.0

One of the few storage centres with truck access and full size dock. Location is great.

Jake Schmidlapp  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Embry Williams  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cheyenne Cudvat  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Min Chang  |  Overall Experience 
Rating:
3.0

Rented a 10x10 storage unit that had a 4x4 support pillar in it taking up about 25% of the storage space. No discount for the lost space, it cost just as much as the 10x10 units without a pillar in them.

Adam Zimmerman  |  Overall Experience 
Rating:
5.0

We've been at this location since 2021 using the storage rental and truck rental services. Everyone is friendly and the manager is helpful in working with us . We'd use this location again, when needed.

Ndubisi Ekoh  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

George Kline  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Garrick Cramer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alan Garfinkel  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Lucas Wu  |  Overall Experience 
Rating:
5.0

It was easy to use your system.

Cecilia Barber-Wilford  |  Overall Experience 
Rating:
5.0

Thank you.

Aj De Alba  |  First Impressions 
Rating:
2.0

Storage unit had cement support beam that took away 36-40 sq feet of storage space making it challenging to get all our items to fit.

Elizabeth Reed  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard Cardoso  |  First Impressions 
Rating:
5.0

The staff went above and beyond when I accidentally locked the key in the truck and ran down the battery. Luckily was still at the facility. They jinmied the lock and jumped the truck and got me on my way. Big thanks

Dan McDermond  |  Overall Experience 
Rating:
5.0

I’ve had a lot of poor experience with U-haul this year in my move from Oregon. This location is BY FAR THE BEST location we’ve come into contact with. Extremely helpful staff, incredible service from everyone.

Elizabeth Budge  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

STENZZEEAH MENAKRUZZ  |  First Impressions 
Rating:
5.0

Excellent Service and treat the customers with love and respect.

Alice Martinez  |  Overall Experience 
Rating:
5.0

Staff was always knowledgeable and super helpful.

Judy Wood   |  Overall Experience 
Rating:
5.0

Fantastic experience! Storage was clean, secure, and exceeded our expectations. Thrilled that a old building was saved and reused!

Oksana Krynsky-Kiefer  |  Overall Experience 
Rating:
3.0

Getting access to elevators was challenging - once I swiped the card at the door, the elevator would deny access no matter what and I would have to return to the door again and then the elevator, sometimes multiple times.

James Mills  |  Overall Experience 
Rating:
5.0

Great customer service, well explained process and very secure facility. Highly recommended.

Barbara Starkweather  |  First Impressions 
Rating:
5.0

This was the first vertical storage facility we used. We were initially concerned about relying on elevators to access a 5th floor unit, but it turned out to be a non-issue. Came quickly and large enough to fit multiple carts. Every thing was well labeled and lit. Clean, no smell. So glad we went with U-Haul. Highly recommend!

Oksana Krynsky-Kiefer  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Jevon Dixon  |  First Impressions 
Rating:
5.0

Every person who I came in contact with wether it was via phone or person was very nice and extremely helpful!! A awesome overall experience.

Kehaulani Spears  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

daniel barry  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Thomas Mullane  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ashley dowdy  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dina Ditommaso  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vance Wood  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Abdullaziz Algain  |  First Impressions 
Rating:
5.0

First rate facility and staff. Three visits there. Everything absolutely top shelf. I wish all my experiences mirrored this one.

Brian Burke  |  Overall Experience 
Rating:
3.0

I would not have an unfavorable opinion of the facility and UHAUL had my issue been handled better.

Chris Urbano  |  Overall Experience 
Rating:
5.0

They even remembered me since I've stopped by many times and used other services

John Burstein  |  First Impressions 
Rating:
5.0

I always feel safe. Staff is helpful and friendly.

LAURA STEPHENS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cyrus West  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Steven Smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tion Gaston  |  Overall Experience 
Rating:
5.0

Manager Craig is excellent at his job.

dontea posey  |  First Impressions 
Rating:
5.0

This facility was/is very well handedly. Thanks again for your help.

JERRY DAVIS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

andrew Laine  |  First Impressions 
Rating:
5.0

Exceptional service. When the Bigelow location overbooked (due to www- issue), they called me and arranged for a another location 5 min away. Saved a lot of frustration.

Timothy Yanik  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Andre Johnson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jamie Bassett  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Steven Smith  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

gladys duse  |  Overall Experience 
Rating:
5.0

Craig, the manager, was friendly, approachable, and helpful. When I need storage or a U-Haul van, I'll be back again. The process was always quick and easy.

Tamara Lindsey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

janay james  |  Overall Experience 
Rating:
1.0

they really need to train employees at Liberty Ave Pittsburgh on costumer service.

Steven Kent  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

janessa walter  |  Overall Experience 
Rating:
5.0

The staff at this location are top notch. Very Helpful with all my needs

JOHN CATON   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tamea johnson  |  Overall Experience 
Rating:
3.0

The old wooden floors are in desperate need of repair and the overall storage needs to be redone. One working elevator in a building that big is ridiculous.

NINJA TAYLOR  |  Overall Experience 
Rating:
5.0

I’ve held the unit for years and never had a issue nor wondered about my belongings. The facility is super secure.

Brittany Leonard  |  Overall Experience 
Rating:
3.0

Most of the staff was helpful and friendly, however, after packing up a Ubox to be shipped, I had asked if I needed to do any further actions like putting a lock on the box or anything like that, and the person at the front desk said no. Later that day when I was no longer at the facility, a man called very aggressively and scolded me for not having a lock, which I told him that I was instructed I was all set and did not need to do anything else to my Ubox. He continued to talk to me aggressively and was not very helpful in finding a solution to the issue, he sounded annoyed and finally told me my lock I returned after closing my storage unit will be used after I told him that I was no longer in the area of the U-Haul and had to Uber to reach the facility. Overall the staff is usually really nice and helpful, but I now feel nervous and skeptical that my unit will be able to be accessed easily after this encounter as I no longer have the keys for the lock.

Farrell Orman  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Sam Harris  |  First Impressions 
Rating:
3.0

Had some problems with double payments and not wanting to refund the over payments

Lezetta DINGLE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Helen Houck  |  Overall Experience 
Rating:
5.0

They offer 1 month free storage at the facility and thank god because I needed to take advantage of it after renting the truck! Everyone there was super nice and helpful, not renting trucks anywhere else in Pittsburgh.

Mike Benczkowski  |  First Impressions 
Rating:
5.0

Thank you Craig for being so accommodating!

Hvn O'neal  |  Overall Experience 
Rating:
5.0

Thanks Bri big help and the rest of the team

Brittany Williams  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Tomias Latimore  |  Overall Experience 
Rating:
5.0

Everything about this facility was excellent. The trucks are well maintained, the staff efficient, the storage unit convenient.

William Karras  |  Overall Experience 
Rating:
5.0

Overall a pleasant experience.

carol massengill  |  First Impressions 
Rating:
5.0

Good 👍

Tanya Harp  |  First Impressions 
Rating:
5.0

Im not completley moved out yet

LISA CROWLEY  |  Overall Experience 
Rating:
5.0

Excellent all except the accessibility of the storage unit .. the steps are strip and a safety issue when carrying items up and down..

craig thomas  |  Overall Experience 
Rating:
5.0

My personal help was very helpful and willing to do the heavy lifting. Smiles all around.

vivian isswell  |  First Impressions 
Rating:
5.0

The woman who helped us get our storage unit was excellent. She was pleasant, friendly and helpful.

William Karras  |  First Impressions 
Rating:
2.0

I asked for help several times called customer service also ! Within the hour ! No help my thing are stuck I can’t lift them n the company I paid said tell them to help me uhal said insurance purposes they can’t ! I’m losing out wen they could of gave me a dolly or something! Just rude Then he goes I’ll give u a free month!! Yeah if I even get my thing in the unit this month now !! A week before Christmas I’m livid Disrespectful disregarding me and my thing I asked for higher up no response threw email

JAMEELAH MILLER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stephane Andrade  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gregory Harris  |  Overall Experience 
Rating:
5.0

Fantastic

johnathan Johnson  |  First Impressions 
Rating:
5.0

We will be back in August

CHARLES BONASORTE  |  Overall Experience 
Rating:
5.0

Both the person on the phone and the person that helped me at the facility were INCREDIBLY GREAT. I am VERY VERY pleased.

henry Van steenberg  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kim hairston-Neal  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Larry Neal  |  Overall Experience 
Rating:
5.0

The staff was friendly, the payment plan is convenient and the facility looked well-maintained!

Kimberly Sams  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

thornita walker  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Jennifer Kunkel  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jared Miller  |  Overall Experience 
Rating:
5.0

Thank you for many years of storage!!

JOANNE PARK  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Arnaldo Villarreal  |  First Impressions 
Rating:
5.0

Very very helpful

Kim Cross  |  First Impressions 
Rating:
3.0

We were given a used storage unit ( was already a lock on it) 3 times. They were apologetic though and gave us a free month rental

Ester Jade  |  First Impressions 
Rating:
5.0

Thank you!

Celia Robins  |  Overall Experience 
Rating:
1.0

So many things were molded n i hqd to tgrow so many thinga away. There was a roach that came out of my things.. really hope it was just that one.

venessa Lopez lopez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joyce Beard  |  First Impressions 
Rating:
5.0

Everything was great! Do I need to contact anyone regarding my auto pay? HAs it already been taken care of at time of moving the items out of storage? Thanks

Jody Evangelista  |  Overall Experience 
Rating:
5.0

The wide door wasn’t working during office hours and the office didn’t answer when I called before the office closed. But the staff was very helpful all the other times I interacted with them.

ANDREW VAN'T LAND  |  First Impressions 
Rating:
5.0

I would prefer and recommend U-Haul storage facilitu to everyone in need for storing virtually all items with peace of mind. The staff are very good and take excellent care of the goods. The facility and lockers are very good in size and well maintained.

randhirsinh solanki  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

teona Patterson  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

willie stewart  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

grace polito  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Julie Hynes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Doyi Kim  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RAFAEL GOMEZ  |  Overall Experience 
Rating:
5.0

Thank you, for my stay you guys are very outstanding and thank you again !!!!

william johnson  |  Overall Experience 
Rating:
5.0

Lovely service

Atto Allas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chris Franklin  |  Overall Experience 
Rating:
5.0

Great experience. Craig is provided great service, and Tommie(not sure of spelling), visiting manager was awesome.

Phillip Cunningham  |  Overall Experience 
Rating:
5.0

First time user for storage units for our Pitt student and this facility worked out great for us. We would use again for sure and recommend. Staff was helpful and friendly in explaining everything. We were very impressed with cleanliness - and the helpful cleaning staff person (woman). Thanks for making our moving experience a little better.

Jason Tate  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

stephen douglass  |  Overall Experience 
Rating:
5.0

All staff were very helpful and pleasant. Very clean place. Please move items where you pull and out of bags.

Eileen Smith  |  Overall Experience 
Rating:
3.0

I didn’t like the way my truck drove and the inside smelled very bad like urine.. very sickening

Charlita Webster  |  First Impressions 
Rating:
5.0

Nice place nice management very helpful unlike others in the area

Jim Anderson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tammy Edwards  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Robert Horvath  |  Overall Experience 
Rating:
5.0

Everything about the process was excellent, the employees were also very helpful

Derya Ozcan  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Aditya Shirodkar  |  First Impressions 
Rating:
3.0

The staff member, Craig, was excellent. However, there were 16 people in line throughout the whole day and one functional staff member and the other in traiing. This created an enormous headache, slowed the process down enormously and was simply aggravating.

Theo Bucci  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kimberly Wong  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Robert Horvath  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Christina Bobbyn  |  First Impressions 
Rating:
5.0

Easy check in. Helpful associate with our questions. Clean storage unit. Good security. Good location for Pitt.

Jason Tate  |  First Impressions 
Rating:
4.0

Men booked and paid for to load at housemaid unload at storage unit didn't show. I got no assistance at the unit end tho I did pay Uhaul online fir the service for help your sakes order offered. Not good day for me given the heat and the load. Still don't know how to get my money back.

Michele Saling  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Karen Vannatten  |  Overall Experience 
Rating:
5.0

My over all experience was very positive.

ANTHONY RINGGOLD  |  Overall Experience 
Rating:
4.0

Mike was so great to work with this whole time. The storage unit has to be one of the nicest in the city and so convenient. The loading dock was always available and the staff was always available to answer questions.

FAMILY RESOURCES  |  Overall Experience 
Rating:
5.0

I will recommend this facility.

CARTER LEE  |  Overall Experience 
Rating:
5.0

The Uhaul crew here always provide excellent customer service and the facility is easy to find and access.

Anthony Goins  |  Overall Experience 
Rating:
5.0

safe bang for ur bucks!!!!!

william johnson  |  First Impressions 
Rating:
5.0

Very satisfied with our experience at your facility. Thank you!

Kelly Medeiros  |  Overall Experience 
Rating:
5.0

Mike Glancy and crew went above and beyond on customer service! Will definitely recommend

Michael Wiseman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jacob Diecidue  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Penny Girvin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gary Honaker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sacoyia Bey  |  Overall Experience 
Rating:
4.0

Calling and trying to contact someone at my location was almost impossible most days. That was my main problem, not being able to reach someone. Also when I went to close out I called and spoke to someone and they said they would go check the unit and send me an email as long as everything was out. That’s not what happened no one called and I kept getting bills and text messages stating that my storage was empty. So I called the second time and the young man was kind enough to do what he said he was going to do. But it did take two calls and the first call I had to be on the phone for almost a half an hour to speak to somebody

richael hundley  |  Overall Experience 
Rating:
4.0

Kevin helped us out a lot!

Amber Neeley  |  First Impressions 
Rating:
5.0

Love the price and the it is so close to my house I can walk there if I need anything would recommend your company to my family and friends

MARY GRABOWSKI  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

patty hesch  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

andretta wiggins  |  First Impressions 
Rating:
5.0

Accommodated my needs.

Brian Swope  |  Overall Experience 
Rating:
5.0

Our check in person was a young Woman. Who was very professional and knowledgeable about her job. I can't remember her name but she needs a raise.

Karen Vannatten  |  First Impressions 
Rating:
5.0

Service was exactly what I was hoping for—streamlined and perfectly hassle free. The building feels secure (and clean!) and I am incredibly pleased with the move in experience.

Amanda Hamilton  |  Online Move In 
Rating:
1.0

I'll be sending you an email directly with more details about my experience but from the start it was a less than desirable experience. If I wrote a google review or told a friend about my experience the words rude, chaotic, and unorganized we be my top 3 words to describe this place. I rented at the uhal in north side and never had any issues, this experience didn't even come close. Long story short I wasn't even In the unit a week before we switched to guardian across the street.

Angela Panza  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephen Barton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DENNIS BELL  |  Overall Experience 
Rating:
5.0

Customer service guys there help me tremendously.

Charles Blackshear  |  Overall Experience 
Rating:
5.0

My experience with U-haul staff and facility has been very positive.. The facility well maintained...

ANTHONY RINGGOLD  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Federico Garcia  |  Overall Experience 
Rating:
5.0

Thankyou for protecting my items at your facility for all those years. I would recommend Uhaul to all my friends. I have no complaints.

elaine martin  |  Overall Experience 
Rating:
1.0

Got lock in the elevator five minutes before the unit closed and eventually got got but nobody was answering any of the phones or emergency lines.

Isabella Pons  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brenda Mckenzie  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

greg damjanovic  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Erin Kelly  |  Overall Experience 
Rating:
5.0

The staff at this location is knowlegable and helpful. They are quick to solve problems and eager to make sure the customer is well served.

Chris Shipley  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Rajani Chuensumran  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brian Seklecki  |  First Impressions 
Rating:
2.0

All is good except my 5 x 10 has a 2.4 ft diameter post in the middle thereby significantly reducing packing management and usable cubic ft.

MICHAEL DOMACH  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mary Ann AUSTIN  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

james and Elizabeth Malone  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Esther Scott  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DIEGO REYES LEON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHRISTINE HERBST  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY HAMILTON  |  Overall Experience 
Rating:
4.0

Tried to charge me for another month’s rent for storage unit after I specifically asked/complied with the date and time they told us that our free month rental ended. They reversed the charge when they became aware of the issue.

RYAN LAMMIE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sherryl Cooper-Bradshaw  |  First Impressions 
Rating:
5.0

Good service and I would come back

Jasmin Lewis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kaitlyn Santucci  |  First Impressions 
Rating:
5.0

Great Customer Service ...staff was very helpful and personable!!!

Mary Miller  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Sue Lochrie  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ashley Hill  |  Overall Experience 
Rating:
5.0

The owner Mike is always very helpful and friendly

Jacob Sonnenklar  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

emily niedbala  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Janet Shade  |  Overall Experience 
Rating:
5.0

Great experience again this summer. Will be back next year too if we need storage. In any case, would definitely recommend your facility to others without hesitation.

Heather Moore  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Saeed Chaichian  |  Overall Experience 
Rating:
1.0

The guy who seems to be in charge is rude and lies a lot

Timothy Beresnyak  |  Overall Experience 
Rating:
5.0

As I told the young man yesterday when he was checking me out of my storage unit when he asked if I had a good experience: this isn't even the closest storage unit or truck rental place for me. I went here a few years ago when I needed to move and the staff were so helpful, friendly, and accommodating it was unbelievable. That was around 2018 maybe and I still choose to get all of my trucks and storage spaces here. Additionally, I still see some of the faces around that I saw back then. That tells me that Mike is doing everything right. He must be a very knowledgeable dude. I always know that this part of moving will be easy and convenient.

Kevin Hurley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Frank Turney  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Beau Claiborne  |  Overall Experience 
Rating:
4.0

The only problems that we were concerned about was the truck rented did not have a gas cap and the check engine light came on, along with the tires being low. Other then that staff was amazing and the facility was clean

amy Greygor  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

B john MCGRANN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Pat Seery  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

judith okwamba  |  Overall Experience 
Rating:
5.0

Very positive experience.

John Mueller  |  Overall Experience 
Rating:
5.0

I have the best experience customer service provided here from Jayla at Liberty ave. Pittsburgh every time we go there we get very best service from her. She is so friendly and very helpful. She knows how to take care the customer for best satisfaction . We were not happy with how other U-Haul location treated us before that’s why we moved to use the service here and we are not disappointed. I am going to recommend this U-Haul location to people in the future.

Athikhom Bunsophak  |  Overall Experience 
Rating:
5.0

The young man was very nice.

Ken Boucher  |  First Impressions 
Rating:
5.0

Truly outstanding customer service. I used to live much closer to this location. I still choose it, however, because I've had top tier experiences here.

Kevin Hurley  |  First Impressions 
Rating:
5.0

The worker that helped me (Jayna, maybe, I forget) was awesome! She knew her job thoroughly, explained how the storage units work without over or under explaining, and completed my paperwork super fast. She was friendly, down to earth, and seemed to like her job. While I was being waited on two different customers asked her things, she answered them without ever missing a beat waiting on me. Super great employee!!

Sharon Herring  |  First Impressions 
Rating:
5.0

Upon move-in, I experienced a love/hate for the wood floors. While I absolutely love the beautiful old wood flooring, there are areas that are missing chunks of wood and are in need of repair. These areas make the carts vibrate so badly that it shakes things off the cart, leading to the major annoyance of having to continually stop to pick up the stuff that had fallen off, and the possible damage caused from it. Maybe softer, more shock-absorbing wheels on the carts might be the quickest, least expensive solution. Everything else about my move-in was great, and I would highly recommend this facility to anyone. Jayla was especially awesome and incredibly helpful.

Bruce Fuller  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stephen Barton  |  First Impressions 
Rating:
5.0

great place, excellent service and able to provide 100% of items required for moving and storage

Daniel Corsi  |  Overall Experience 
Rating:
5.0

A top-notch experience! We completed our reservation online (very user friendly) - when we arrived at the facility the paperwork process was quick and the staff was friendly and helpful. Unloading was so convenient - just back into the garage and unload onto the carts and took the elevator to our unit. Well lit and clean!

Janet Shade  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

chelsea losch  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Lauren Weiser  |  Online Move In 
Rating:
3.0

Name was not in computer system even though I had a reservation.

Nina Kochanowicz  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

PETE VITELLI  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

eleanor harris  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Pat Seery  |  First Impressions 
Rating:
5.0

Benjamin Armstrong is also a storage customer and he recommended a wonderful storage facility such as U-Haul thank you for your convenience and services.

Edmund Surratt  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Christopher Rymer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steven Garand  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ed sickel  |  Overall Experience 
Rating:
5.0

Everyone performed their job to completion

Scott Jaffe  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kenneth galadyna  |  First Impressions 
Rating:
5.0

Mike and Craig, are wonderful to deal with. Always fair and accommodating. My go to Uhaul period point blank.

RONNIE BARRETT  |  First Impressions 
Rating:
5.0

Went to U-Haul to get an additional locker in a unexpected situation. Got there at a very busy time, but was taken care of in a timely manner which I'm very thankful. Staff handled all customer very well and organized. Thanks again.

FRANCIS FAZIO  |  First Impressions 
Rating:
5.0

I’ve been a customer for more than 6 years. I have had nothing but the best experience with them.

TARU COOK  |  Overall Experience 
Rating:
4.0

Chris and Brandon (I think that was his name) were super helpful!

Gabriela Sanchez  |  First Impressions 
Rating:
5.0

The sales person that helped me made me feel like being at home. He cleared me of all my storage worries, very helpful, very professional. The company was so clean strong security. I could go on and on. Please tell that sales person who should be in management thank you and thank you. I am still today talking about the wonderful customer service and the storage co. I give sales person and company 10 stars.

Theodore Hill  |  First Impressions 
Rating:
5.0

Rayshawn was very helpful and kudos to him for being so patient with the new employee he was training while helping multiple customers.

Matthew Semmel  |  First Impressions 
Rating:
5.0

The staff was absolutely amazing. They were so helpful and a time of need. It's nice to have one less stressor in your life. Can't say enough good things about the people here

Michael Rodriguez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

benjamin troche  |  First Impressions 
Rating:
5.0

Top notch facility in a very nice restored building. Staff and management were terrific! Always attentive to my inquiries. I wish all UHaul facilities were managed and run this smoothly. Thanks Mike and your team!

Pete Tolle  |  Overall Experience 
Rating:
5.0

The staff is very friendly, and even mentioned a coupon/discount that I wasn't aware of. They helped me save money which is always a plus!

Chanel Nelson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

mark Stilinovich  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

DARLENE BOWENS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mary O'Connell  |  First Impressions 
Rating:
5.0

The staff is great.

CW KREIMER   |  Overall Experience 
Rating:
5.0

Truly a pleasant experience all around. Craig B. helped check me into my new storage unit and was super helpful. Answered all of my questions and was clear/concise about explaining everything I needed to know. I also happened to run into a few other employees in the halls and elevators and I can't stress enough how friendly, helpful, and personable everyone at this location is. Would definitely recommend U-Haul (and this location specifically) to anyone looking to store stuff!

Emily Maccia  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Richard Pappa  |  Overall Experience 
Rating:
5.0

I was very happy with the storage facility at 3000 Liberty Str. In Pittsburgh PA. That was a great idea to turn that building into a storage facility. It worked out for me and when ever I had a question or a U-Haul Trailer or Truck, this place always came through. Thank you very much for this!

John Lundy  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

james and Elizabeth Malone  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

mark Stilinovich  |  First Impressions 
Rating:
5.0

We were very happy with our storage rental experience. The facility is tidy, well-maintained, and easy to navigate. Mike's assistance at the counter was excellent - he was welcoming, friendly, and gave clear & thorough move-in instructions that were simple to follow and quickly led me to our unit. We had several large items to move in (a bed frame and large dresser) and were a little worried about how it would go moving to an upper-level storage unit, but there is a spacious unloading area, free carts and dollies, and a large freight elevator that made moving in a breeze. I highly recommend this location!

B john MCGRANN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kelly Medeiros  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brianna Fallahee  |  First Impressions 
Rating:
5.0

Customer service is excellent...

SOUMENDRA MUKHERJEE  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Ndubisi Ekoh  |  First Impressions 
Rating:
5.0

Convenient. Excellent service

Craig Lerman  |  First Impressions 
Rating:
5.0

Mike and the staff do a great job. Del was a huge help

CW KREIMER   |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jodi Denis  |  First Impressions 
Rating:
5.0

We needed a storage unit for our son's college dorm items. Drove by and stopped in. Mike took care of us and had us loading up our items in a matter of minuted. Clean, secure facility with friendly staff.

Jerry Nicklow  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tom Barr  |  Overall Experience 
Rating:
5.0

I will use this U-haul place again.

Wanda Bowie  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anthony Koulianos  |  First Impressions 
Rating:
4.0

It is a little difficult to swing into the bays when cars are parked directly across from the garage doors. Not sure if something can be done about this.

Anne Davis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John Penchoff  |  Overall Experience 
Rating:
5.0

Ideal location and size options for my needs. Painless procedures to rent and to move out. The restrooms are super clean and modern.

elaine goldsmith  |  Overall Experience 
Rating:
5.0

Everyone at this location is super friendly. Move in process was clear ,and easy to understand. My thanks to Mike, Del , Craig and all the other employees at this location.

Michael Huff  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

LeRoy Lundgren  |  Overall Experience 
Rating:
4.0

The payment system is flawed - unable to pay in advance of due date, misquoted amount due.

Kevon Copeland  |  Overall Experience 
Rating:
5.0

I used the storage units here for almost five years while on a work assignment and the units are in a great state. The team are exceptional. Always very friendly.

garrett Mcintosh  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JESSICA STEINSDOERFER   |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kamaldeep Nandra  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jeffrey Rosenbloom  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MARY PENDLETON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Zhiguo Huang  |  First Impressions 
Rating:
5.0

Thank you for being so professional! Great customer service and very clean facility and fleet of vehicles!

Christopher Corbett  |  Overall Experience 
Rating:
5.0

Really easy to use the facility -- 24hr access - staff very helpful

LeRoy Lundgren  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ray Burdett  |  Overall Experience 
Rating:
5.0

Mike has always helped me no matter what, he is such a excellent person.

ANGEL LAFFLER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Rosenbloom  |  First Impressions 
Rating:
5.0

Easy process for both unit and truck rental. Dale was knowledgeably and thorough

Daniel Corsi  |  First Impressions 
Rating:
5.0

Employees were always kind and very helpful! Management is doing a great job at the Liberty Avenue location. I will always go back for any of my moving needs!

JULIA JONES  |  Overall Experience 
Rating:
5.0

Thank you so much for making my first experience with U-Haul the best - I will definitely continue to return to U-Haul for all of my storage and moving needs!

Anameka Singh  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lisa Iacovelli  |  Overall Experience 
Rating:
5.0

Michael, as per usual thank you. We greatly appreciate your assistance these past three years

REGINA RIGAUD  |  Overall Experience 
Rating:
5.0

The facility is clean and well-maintained as are the parking areas. Even the landscaping is well cared for. It felt like the guys who run the place really care about it.

Vincent Lepre  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kathleen Beaudoin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

George Flores  |  Overall Experience 
Rating:
5.0

Customer service was great

Linda Turner  |  First Impressions 
Rating:
5.0

Great experience thank you. Felt safe and secure with my daughters belongings in there.

joseph giuliani  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joana Soldado Magraner  |  Overall Experience 
Rating:
5.0

Outstanding facility and staff. I have utilized four other storage facilities over the last 15 years and this U-Haul location outshines them all.

David Orth  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tammy Pedro  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

George Flores  |  First Impressions 
Rating:
5.0

Mike and his crew are exceptional. When you have storage needs look no further. It’s a one stop shop. You can get your truck, storage, moving supplies, and even a site where you can find reliable vetted moving help. They are three big stressors in life, death, loss of job, and moving. This location relieves the moving stress for sure. Thanks again.

moving firm llc  |  Overall Experience 
Rating:
3.0

My unit was too small and the office was closed so I could not get a bigger unit. It was a hassle to try and fit everything in. The unit size looked bigger on the website. The size is misleading.

Naime Benitez  |  First Impressions 
Rating:
5.0

Del W was very helpful in getting my storage unit arranged and explaining all the features of the self storage units at Uhaul. I would definitely recommend using Uhaul self storage to others in the future.

Mark Herrmann  |  First Impressions 
Rating:
5.0

No problems at all. High security, helpful staff.

Jeanne Gladilina  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Margaret DeSantis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Richard Senior  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Kali Kubatka  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Reginald WRIGHT  |  First Impressions 
Rating:
5.0

Not U-haul’s fault, but I had to share the elevator with multiple people in rapid succession who weren’t wearing face masks. One suggestion would be to police mask use more, and install a vent fan in the elevator, since corona isn’t going away soon.

Randall Sanderson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RANJITH KUMAR SOMASUNDARAM  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Miguel Padilla  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joana Soldado Magraner  |  First Impressions 
Rating:
4.0

Very difficult getting to my location because of storage unit selected for me. But other than that, staff was very professional! I would recommend storage facility and I would use the storage facility for future needs.

Robert Marburger  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Behrad Ziapour  |  Overall Experience 
Rating:
5.0

Clean easy access Would highly recommend

John Colby  |  Overall Experience 
Rating:
2.0

My property and furniture was rat infested with rat holes in the couch rat feces all over storage area had to throw most of the stuff away do to rat infestation

OTIS STRONG  |  Overall Experience 
Rating:
5.0

This is our 1st experience moving Everyone we dealt with "held our hand" thru the entire process from the beginning in February until the actual unloading at the storage facility on June 2 With the delays in closing the house in the middle of the Covid pandemic y'all made it seem SO easy.

Marsha McFerren  |  First Impressions 
Rating:
5.0

Clean facility. Easy to do business with.

Kim Kandel  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Aditya Jayanti  |  First Impressions 
Rating:
5.0

Uhaul storage worked perfectly while my housing situation was in transition. The facility is convenient, clean, and secure. The staff were excellent.

Kevin Mullen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANDREW GILL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

denise still  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael Farmer Jr  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Kevon Copeland  |  First Impressions 
Rating:
5.0

Will need another storage unit in the Fall.

LeRoy Lundgren  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

REGINA RIGAUD  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Vincent Lepre  |  First Impressions 
Rating:
5.0

Really nice and helpful attendant. Made the move-in really smooth and convenient.

christine balepo  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BOB CURRAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Janeya Hisle  |  Overall Experience 
Rating:
5.0

Very nice place

Tammy Demus  |  Overall Experience 
Rating:
4.0

Very convenient locations. Thank you.

Lisa Wright  |  Overall Experience 
Rating:
5.0

The service was outstanding and my experience with uhaul was great

Sara Jones  |  First Impressions 
Rating:
5.0

The staff was extremely helpful even when there was an issue they corrected it immediately!

Vianie Henri  |  Overall Experience 
Rating:
5.0

My experience with Uhaul was great. Since I wasn't from the area, I needed a bit more help which I got everytime I called with questions. Thank You

Cindy Karver  |  Overall Experience 
Rating:
1.0

The elevator didn’t work the lady accused as I am the one who brake it. They take me to use another limited help

Isaac Mondelus  |  First Impressions 
Rating:
5.0

Recommended!

Claus Ronnex Printz  |  Overall Experience 
Rating:
3.0

My property was damaged and i didn’t take the additional insurance and was only given about 20 percent of my money from UHAUL. My precious photos were destroyed by water and rats

LISA RAY  |  Overall Experience 
Rating:
4.0

Fantastic experience. I used my storage unit for 5 years while I traveled nursed. My only complaint is I wish the monthly cost was a little lower. Otherwise, I have zero problems with this facility.

BRETT DUSCH  |  Overall Experience 
Rating:
5.0

I'll be using Uhaul Moving and Storage of Pittsburgh for all of my moving and storage needs from now on.

Jared Miller  |  Overall Experience 
Rating:
5.0

helpful with answers to my questions. Smooth set up.

john miller  |  First Impressions 
Rating:
5.0

We had a great experience working with this Uhaul branch. Mike went above and beyond for us and we appreciated working with him so much.

kechia morway  |  Overall Experience 
Rating:
5.0

Your employees are extremely knowledgeable and helpful. This, above anything else is what makes any service top notch! I spoke to Nicki and her daughter- both amazingly kind and pleasant!

Jayne Pietropaolo  |  Overall Experience 
Rating:
5.0

Everything was great ... the only improvement would be 24 hour access.

david giesler  |  Overall Experience 
Rating:
4.0

It was a good experience.

sandra henry  |  First Impressions 
Rating:
4.0

Ok

Gerrit Bandison  |  Overall Experience 
Rating:
5.0

NA

THUONG NGUYEN  |  First Impressions 
Rating:
5.0

Everything has been perfect from beginning to end. Working with Michael and his staff is more than superb. We have been renting on consecutive years, and will continue to do so, until our kids graduat

REGINA RIGAUD  |  Overall Experience 
Rating:
5.0

The facility and the people working at it are great especially the manager.

jim white  |  Overall Experience 
Rating:
2.0

Calling for information is a major hassle. After responding to numerous questions from the "screening voice" we were finally connected. Their phone rang and rang. No one answered. Slow service on a Su

daniel brady  |  Overall Experience 
Rating:
5.0

Everyone was so nice and very helpful.

lisa Trimber  |  First Impressions 
Rating:
5.0

Very helpful staff.

Robert Farina  |  Overall Experience 
Rating:
5.0

Good storage place. Elevators can get crowded, and the wood floor is uneven. But the unit itself was fine.

Justin Turner Khim  |  Overall Experience 
Rating:
3.0

Ok

Gerrit Bandison  |  First Impressions 
Rating:
5.0

Customer service people were very helpful..

SOUMENDRA MUKHERJEE  |  First Impressions 
Rating:
1.0

Drove from New York. When I arrived first thing in the morning, service was rude. Got charged an extra day for returning truck 30min late. One small elevator, not enough carts. Bad!

JONATHAN HOLLAND  |  First Impressions 
Rating:
5.0

Y'all are fantastic. Everyone was responsive and very helpful. Give em all raises!

Tylar Farmer  |  First Impressions 
Rating:
5.0

They were always helpful when I had problems. When I needed extra hours to finish loading or unloading they were accommodating. Excellent and friendly staff.

Christian Etzi  |  Overall Experience 
Rating:
4.0

Workers were very nice and friendly to help.

Kali Kubatka  |  First Impressions 
Rating:
5.0

The person who assisted me - Justin - was outstanding. Patient in explaining options and going with me to determine the best truck and storage option for our needs. A pleasure to work with.

Robert Farina  |  First Impressions 
Rating:
5.0

I would recommend this facility

WILLIAM ALLEN  |  Overall Experience 
Rating:
5.0

Excellent service and facility!

Michael Waardenburg  |  First Impressions 
Rating:
4.0

Facility was clean. Employees efficient at time of transaction and responsive to issues with access card.

Kelsey Kreger  |  First Impressions 
Rating:
5.0

Great service and facilities!!

SHAWN WIETSTOCK  |  Overall Experience 
Rating:
5.0

Excellent service

Michael Pinkstaff  |  First Impressions 
Rating:
2.0

The storage experience was really unsatisfactory. The storage has only one elevator and we had to swipe the card every single time!! Also, one of the staff was a little rude.

Hessameddin Babaee  |  First Impressions 
Rating:
2.0

I moved my stuff because I had mice running in my storage bin and mouse droppings on my storage totes, blood was on the floor were a mice had been hit by a weight, they only offered a free month

GLORIA Maiolini  |  Overall Experience 
Rating:
5.0

I like this UHaul facility very much. It is very spacious, secure and well-lit. The loading docks are very convenient. I enjoy the ambiance of the old building and the convenience of the updates.

James HARVEY  |  Overall Experience 
Rating:
5.0

Huge fan of UHaul. The Ohio, Colorado and now Pittsburgh location are great. Spent 4 + years at the Pittsburgh place on Liberty Ave. is the best yet.

Greg Costa  |  Overall Experience 
Rating:
5.0

Excellent service Professional staff

Gillian Young  |  First Impressions 
Rating:
5.0

Excellent

Adam Brodman  |  Overall Experience 
Rating:
5.0

Mike helped me with my rental and he was great. He answered all of my questions and the rental process was very easy. The facility is clean, easy to access, and secure. I highly recommend it!

Elizabeth Timanus  |  First Impressions 
Rating:
5.0

Nicki was our UBox service provider, she was the best. One of the most helpful people I have ever met.

Joseph Artuso  |  Overall Experience 
Rating:
5.0

pleased

del ford  |  First Impressions 
Rating:
5.0

Very easy

Adam Brodman  |  First Impressions 
Rating:
4.0

Nice people. The manager thanked me for being a return customer. Classy. I wil be back again.

jim white  |  First Impressions 
Rating:
5.0

Michael and his team were super helpful in getting us set up! The location is super clean, warm, and welcoming. Would definitely do business with them again!

Mikko Simon  |  First Impressions 
Rating:
5.0

Very easy sign-up and the facilities are clean and secure. Felt very comfortable storing items with them.

Erin Kelly  |  First Impressions 
Rating:
5.0

Staff was extremely helpful

Jarae McClary  |  Overall Experience 
Rating:
5.0

I did the u haul u box, great fast service!

Cassie Zyra  |  Overall Experience 
Rating:
5.0

Great team here!

Johannes Apeldoorn  |  First Impressions 
Rating:
5.0

The place was accessible, secure, clean and well organized, the staff were nice and ready to help when I told them that I lost my padlock keys, I would give them extra rating stars above 5 for that.

omar yossef  |  Overall Experience 
Rating:
5.0

Very happy other then not getting the last month prorated. I feel that should be something that is done.

jared sadowski  |  Overall Experience 
Rating:
5.0

Our U-Box service person Laura was outstanding.

Rick Terrien  |  Overall Experience 
Rating:
5.0

Really was a pleasure and easy and convenient and the best price for removing

rodney williams  |  Overall Experience 
Rating:
5.0

Great place to store your stuff

Diana Dalton  |  Overall Experience 
Rating:
5.0

Great work . Very communicative and friendly. Easy to use, would recommended!

Nicole Lea  |  Overall Experience 
Rating:
5.0

Nicki was fantastic!

Louis Beckert  |  Overall Experience 
Rating:
5.0

Friendly staff.

Dejoun Green  |  Overall Experience 
Rating:
4.0

I've been with Uhaul since 2015. Aside from the mouse poop and stand-in supervisors (not familiar with the clientele), it is a great place to be. Mike is a great understanding manager! Thumbs up.

STEPHANIE CHEEMA  |  Overall Experience 
Rating:
5.0

Everything was explained and I understood easily. My move experience was great! Thanks!

John Lundy  |  First Impressions 
Rating:
4.0

I ordered the uhaul box online. The box was perfect for our project. It was clean and easy to open and lock again. The staff were friendly and kept in touch for delivery and pick up.

Patricia Gansberger  |  Overall Experience 
Rating:
5.0

We always felt very safe in putting our personal possessions there.

ANTHONY KRESS  |  Overall Experience 
Rating:
5.0

People were very helpful — service was just what I needed — could not have been easier. Will recommend to anyone needing moving supplies, services or storage.

LeRoy Lundgren  |  Overall Experience 
Rating:
5.0

Thanks for your help!

Kristen Gismondi  |  Overall Experience 
Rating:
4.0

Mike the manager is the best! Pittsburgh (liberty avenue)

Judi Taylor  |  Overall Experience 
Rating:
4.0

I appreciated the convenience of renting the storage space and the truck at the same location that worked out really well for me. The estimated mileage proved to be difficult, overall I'm very pleased

roberta shavers  |  Overall Experience 
Rating:
5.0

BEUTIFUL large clean facility with knowledgeable staff and convenient hours. Vince and Del were friendly and helped me thru the process no questions asked.

Scott Roney  |  Overall Experience 
Rating:
5.0

Clean, courteous with prompt attention to detail. Just moved to the neighborhood and will make this my UHaul hub for all rentals going forward.

Adam Harvey  |  Overall Experience 
Rating:
5.0

exactly what I needed.

JUSTIN RIVERS  |  Overall Experience 
Rating:
5.0

Always a pleasure doing business with you guys! Highly recommend!

Latasha Wilson  |  Overall Experience 
Rating:
4.0

Niki was helpful in communicating the delay in picking up the U-Bin due to the ground conditions.

Patricia Edwards  |  Overall Experience 
Rating:
5.0

24 hour access would be great.

DIANE PRIDE  |  Overall Experience 
Rating:
5.0

The employees were very helpful and knowledgeable about the units in the facility and I liked the fact that I could pick the truck up in the area I needed and was able to drop it off at unit.

Tawanda Harper  |  Reservation 
Rating:
5.0

For such a large facility, there needs to be more carts. Overall, friendly staff, clean, and good security.

Raphael Cardamone  |  Overall Experience 
Rating:
1.0

Shipment was late. Employees were not at all helpful. Owes a $50 refund for being late. No communication. Will not ever use again.

Cheryl Smajda  |  Overall Experience 
Rating:
3.0

Safe and reliable access. But this center did try to steal $1600 from me by claiming that I damaged a truck. I refused to pay and they never called back. Must be a usual trick.

amar bansal  |  Overall Experience 
Rating:
5.0

Nicky was awesome in taking care of my moving needs.

Christine Finnegan  |  Overall Experience 
Rating:
5.0

Great experience

austin scheier  |  Overall Experience 
Rating:
4.0

Great and safe!

Blair Robertson Fisher  |  Overall Experience 
Rating:
4.0

Great place! Really friendly staff. Just one elevator which made moving slow when busy.

jim white  |  Overall Experience 
Rating:
5.0

The manager of the facility was the best, he did everything he could to make me happy. The only thing I wished was that there were larger carts for moving things. Overall it was excellent

Corinne DeBoer  |  Overall Experience 
Rating:
5.0

Communication between parties and coordination of the box delivery went very well .

bob Myer  |  Overall Experience 
Rating:
5.0

Very easy to use

Kevin Wang  |  Overall Experience 
Rating:
5.0

both the pick up and drop off were very easy and quick. we also used this location for a storage unit and that process worked well also.

David Wilson  |  Overall Experience 
Rating:
5.0

I love the security and the spacious loading and parking area. It was confusing at first, but once you know to sign in electronically, it’s a breeze. Greatly appreciate all the packing/moving supplies

Jeanne Gladilina  |  Overall Experience 
Rating:
4.0

I was very please with the convenience and easy access . Also, The storage space was appropriate .

Marianna Porter  |  Overall Experience 
Rating:
5.0

I really enjoyed using U-Haul, everyone was friendly and helpful even other people using the facility. I will definitely be back.

joe'l kane  |  Overall Experience 
Rating:
5.0

I called ahead to get my U-Box moved to the loading area and the my box is there ready for me to clear-out my contents. The area is easy to access and safe.

ping ni  |  Overall Experience 
Rating:
5.0

We were very happy with this facility. Every time we went there we were greeted with a happy person who had helpful information for us. We will surely be back and highly recommend this facility.

kevin mcglynn  |  Overall Experience 
Rating:
4.0

Very efficient and helpful!!

KARA MICHELLE RUBIO  |  Reservation 
Rating:
1.0

To Whom it May Concern: I am writing to you today to discuss my dissatisfaction with U-Haul U-boxes. I set up an appointment to have them delivered to my new home in Pittsburgh on August 13. After n

Stephanie Baker  |  Overall Experience 
Rating:
5.0

The staff was very helpful when I went to secure a storage unit for my son's items when he graduated from Pitt till he moved into his apartment in Aug. It was very easy, convenient and great service!

Patrick McPherson  |  Overall Experience 
Rating:
4.0

The driver that brought my new boxes was friendly professional very timely I was disappointed that it took two weeks to receive my you boxes after arriving in Pittsburgh

Rodney Williams  |  Overall Experience 
Rating:
4.0

Office staff was knowledgeable, capable, and prompt. Remote communication was the only challenge. Call mid morning if you want to talk to them.

Jeffrey Wilkin  |  Overall Experience 
Rating:
4.0

One occasion soda machines were empty, another no toilet paper or paper towels in garage restroom. Sunday hours suck, and not enough carts and dollys for a busy weekend.

Guillermo Santiago  |  Overall Experience 
Rating:
3.0

Cory, the employee who helped us, went above and beyond in dealing with our issue. 5++ stars to staff. Location has major vermin problem - we couldn't find unit w/ no mouse droppings or wasps nests.

ELIZABETH FEIN  |  Overall Experience 
Rating:
5.0

Very clean and organized facility. The staff is knowledgeable, friendly, and professional.

Eric Gosney  |  Overall Experience 
Rating:
5.0

Nicki was incredibly helpful and made our moving experience so much easier and stress free when it came to getting/moving our Uboxes

Lily Nacht  |  Overall Experience 
Rating:
5.0

The staff was very friendly and accommodating. The service was exceptional.

Dejoun Green  |  Reservation 
Rating:
5.0

Staff was very courteous made the move less painful to do and explained where everything was and where to get help if needed.

Daniel Mailloux  |  Reservation 
Rating:
2.0

Cost adders. Must have their lock at adddd fee. Though there was never any human interaction going to the unit, there is a fee to do it “after hours”. It’s just a shady way to extort more money.

Steve Brown  |  Overall Experience 
Rating:
5.0

Great experience, thank you

Felicia Fontaine  |  Reservation 
Rating:
5.0

Thumbs up

Isabel Mills  |  Reservation 
Rating:
5.0

Excellent service. Nicki goes behind to help me with my 2 U-box. I had an amazing experience with U-Haul.

Islande Toussaint  |  Overall Experience 
Rating:
5.0

This facility has their act together. It is a well run facility and seems very secured.

Thomas Eckerman  |  Overall Experience 
Rating:
5.0

Worked out well

Eugene Boyer  |  Overall Experience 
Rating:
4.0

I only had to come to the facility once to access my items, but did have to come to the office a couple other times about things. Staff was friendly, polite and helpful.

Anna Jolliffe  |  Overall Experience 
Rating:
5.0

Great service

chris warman  |  Overall Experience 
Rating:
5.0

Excellent!

Emmanuele Bobbio  |  Overall Experience 
Rating:
3.0

Helpful and friendly staff, but my delivery wasn't noted as scheduled despite me calling twice to confirm it so there was some confusion on the day of

renee philson  |  Overall Experience 
Rating:
5.0

Mike is great leader

HERMAN STARKS  |  Overall Experience 
Rating:
5.0

The expertise and professionalism of your employee Nikki was much appreciated. She provided continuous communication to assist in knowing when UBox would arrive and when she could pickup.

PAT SEIBEL  |  Overall Experience 
Rating:
5.0

The general manager went the extra mile to uphold the conditions of the contract of another Uhaul location. He fixed their late-ness with his initiative. Thank you!

Teresa Dong  |  Overall Experience 
Rating:
5.0

very friendly staff and it was super easy to access the clean storage unit. i also felt that the facility was very secure. would definitely recommend! A+++

Gwen Gaiser  |  Overall Experience 
Rating:
5.0

It's was a good friendly all around and dealing with professional people who care.

Frank Machi  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

    We have the most coverage in North America!

  • U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trucks for Sale

    We have the largest selection in the industry!

  • History

    We have an adaptive reuse program to better the environment!

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