4007 N Cage Blvd
Pharr,
TX
78577
(Exit Nolana southbound stay on frontage road 1/4 mile south of Nolana, Northbound customers exit Nolana take turnaround, 1/4 mile south of Nolana)
4007 N Cage Blvd
Pharr,
TX
78577
(Exit Nolana southbound stay on frontage road 1/4 mile south of Nolana, Northbound customers exit Nolana take turnaround, 1/4 mile south of Nolana)
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I really appreciate everything and everyone that works in this facility well helpful n friendly always have the right answers u need to know
Bob R
|
Overall Experience
Rating:
5.0
Good service
Francisco T
Rating:
5.0
Customer did not leave a comment.
Kenneth Y
Rating:
5.0
Customer did not leave a comment.
Briseida T
Rating:
5.0
Customer did not leave a comment.
Fredis R
Rating:
5.0
none that I can think of. Everyone was helpfull at my pick up location and at my drop off location. The rate was fair and the transaction was made clear and went smooth and quick.
Jerry W
Rating:
4.0
The AC on the truck I rented didn’t work. They never mentioned anything to me. We had to drive it for 260 miles round trip without AC. I let the people there know and asked if the previous renter had mentioned anything to them.
Nolberto C
Rating:
5.0
Renew the 10-foot truck fleet a little bit more. Most have one problem or another.
Facility very clean and orderly.
The supervisors and other employees are very attentive and helpful. Great staffing.
Teresa S
Rating:
5.0
Customer did not leave a comment.
Carmen T
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Vanessa R
|
Overall Experience
Rating:
5.0
Shout out to Elvia/Juan for making my rental experience so easy. This U-Haul center is the best in south Texas.
Juan R
Rating:
5.0
I deal with different U-Haul locations 3-4x/yr. This one is the best in the area without question. If possible, it will be the only one I use from this point forward
Terry C
Rating:
5.0
Outstanding customer service!
Claudia G
Rating:
5.0
Elva was awesome! Give that lady a raise.
April P
|
Online Move In
Rating:
3.0
Have your technicians check and verify fuel level, coolent level and vechile indicators for operational and accuracy.
Richard G
Rating:
5.0
Customer did not leave a comment.
MARIA G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
YALETZY v
Rating:
5.0
Customer did not leave a comment.
durmayne y
Rating:
5.0
Customer did not leave a comment.
jorge r
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Randy V
Rating:
5.0
Customer did not leave a comment.
George J
Rating:
5.0
Customer did not leave a comment.
Jeanette M
Rating:
5.0
Customer did not leave a comment.
Palak P
Rating:
5.0
Customer did not leave a comment.
Marquita R
Rating:
5.0
Keep going, press on. A Professional atmosphere was witnessed by me
Ivan L
Rating:
5.0
Customer did not leave a comment.
Roberto C
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Cristina G
Rating:
5.0
Customer did not leave a comment.
Briseida T
Rating:
5.0
Customer did not leave a comment.
Adan R
Rating:
5.0
Customer did not leave a comment.
John W
Rating:
5.0
Customer did not leave a comment.
Carlton C
Rating:
5.0
Everyone is very helpful and friendly at this facility . They worked with me and provided assistance in all my moving needs
Sandra R
|
First Impressions
Rating:
5.0
Nothing everything was excellent
MIGUEL A
Rating:
4.0
Customer did not leave a comment.
William Z
Rating:
5.0
Always fast and friendly service.
raymond g
|
First Impressions
Rating:
5.0
This place is customer friendly service and so helpful amazing experience thank you 😊 so much for your excellent service thank you.. I truly appreciate and recommend…
Jesslee A
Rating:
5.0
Very professional and courteous.
Jennifer L
Rating:
3.0
It would have been helpful if they had car dollys available.
John M
Rating:
4.0
Customer did not leave a comment.
james g
Rating:
5.0
I was skeptical at first, but I trusted you all. Thanks so much. A better waiting area would be nice.
Dennis O
Rating:
5.0
Customer did not leave a comment.
Charles M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Lizzeth A
Rating:
5.0
There is always room for improvement. But this is my second time renting from this location and both time service and equipment have been the best.
BELINDA P
Rating:
5.0
Customer did not leave a comment.
Reva C
Rating:
5.0
Customer did not leave a comment.
JULIE R
Rating:
3.0
Customer did not leave a comment.
Maria R
Rating:
5.0
Customer did not leave a comment.
Andres V
Rating:
5.0
Good service and nice manager
Juan T
Rating:
3.0
The ac was broken when we received it
Briana L
Rating:
5.0
Amazing staff and very knowledgeable. Very courteous and attentive, much kudos to the staff and their management. Recommend!
Erika S
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
CARLOS R
Rating:
4.0
Customer did not leave a comment.
PAMELA J
|
Overall Experience
Rating:
5.0
Excellent staff and management!
Georgia T
Rating:
5.0
Excellent costumer services. From the time we arrived to the store, we’re greeted by the service desk and the return was super fast
alejandro t
Rating:
4.0
Customer did not leave a comment.
James G
Rating:
5.0
Customer did not leave a comment.
Cristian C
Rating:
5.0
Customer did not leave a comment.
ROBERT T
Rating:
4.0
Great customer service
MARINA G
Rating:
5.0
Customer did not leave a comment.
Terry C
Rating:
5.0
Customer did not leave a comment.
Wiley J
|
Overall Experience
Rating:
5.0
manager is awesome!Staff if very friendly
Janeiry M
Rating:
5.0
Customer did not leave a comment.
Jorge G
|
Overall Experience
Rating:
5.0
Thanks for good business
gwendolyn j
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Gilberto P
Rating:
5.0
Customer did not leave a comment.
Jorge A
Rating:
5.0
Customer did not leave a comment.
Kiril B
Rating:
5.0
The hitch installation was very good.
James C
Rating:
5.0
The manager Elvia was very nice and helped along the process. We felt she did a good job and was very responsive.
GONZALO A
Rating:
5.0
Employees were friendly and very helpful
Jessica Z
Rating:
5.0
Customer did not leave a comment.
Duane L
Rating:
5.0
Customer did not leave a comment.
Christopher A
|
Overall Experience
Rating:
5.0
Extend more hrs to 8pm
SILAS M
Rating:
5.0
I had no complains, facility was always clean, and staff has always been friendly and helpful. This is why we always keep coming back for all our moving and storage needs
ALMA D
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Scott W
Rating:
5.0
Customer did not leave a comment.
Roman R
Rating:
5.0
Excellent drop off Service. This was the easiest drop off I’ve ever had and would literally change the way all customers feel if it could go this smooth every time.
Neil K
Rating:
4.0
The amount I'm being charged is insane
Erasmo C
Rating:
5.0
Customer did not leave a comment.
Daniel C
Rating:
5.0
Staff was extremely helpful in helping me.
Kathy G
Rating:
5.0
Very good
JUAN M
Rating:
5.0
Friendly customer service and very knowledgeable. I love this location
Guadalupe G
Rating:
5.0
Customer did not leave a comment.
Luis G
Rating:
5.0
I can't think of anything, I think you guys are great, appreciate it. Thank you.
DANIEL R
Rating:
5.0
Excellent customer service and excellent location
Mario E
Rating:
5.0
The entire process of moving our goods cross country could not have been better.
Dan N
Rating:
2.0
Customer did not leave a comment.
SADIE G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Quickson N
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
sandra q
Rating:
5.0
Customer did not leave a comment.
Tammy B
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
ERNEST Z
|
First Impressions
Rating:
5.0
Excellent service!!
Carlos G
Rating:
1.0
I rent the U-Haul truck from South Texas to move to Tallahassee, FL. However, the box truck was leaking because of the rain on the way. Most of my mattresses, bed, computer, and cotton chairs were wet and damaged. However, they did not help and support me in anything. I called them and left many messages, but no one responded to me. My sons did not have a mattress to sleep, but they did not care. Is this U-Haul???
Lam D
Rating:
4.0
The agents at the service desk were very helpful and courteous. I would have given an excellent rating but the windows inside and out were quite dirty and the exterior of the truck should have been washed off. Interior of the cab and inside the box were very clean. Still satisfied with the quality of truck I was given.
Donald D
Rating:
5.0
Customer did not leave a comment.
Gabriel F
Rating:
5.0
Customer did not leave a comment.
Lawrence W
Rating:
3.0
Customer did not leave a comment.
suleyman t
Rating:
5.0
Customer did not leave a comment.
David B
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
ROBERTO T
|
Overall Experience
Rating:
5.0
Every thing was so good that keeping that way is good enough
JOSE C
Rating:
5.0
Customer did not leave a comment.
Joshua B
Rating:
4.0
Customer did not leave a comment.
ROBERTO T
Rating:
4.0
Customer did not leave a comment.
Daniel R
Rating:
5.0
Always a quick and easy experience at this location!
Michael S
Rating:
5.0
Customer did not leave a comment.
Rosa L
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Vicki D
Rating:
5.0
Customer did not leave a comment.
Melanie R
Rating:
5.0
Location has excellent assortment of moving products, and vehicles.
Tim L
Rating:
5.0
Customer did not leave a comment.
Jeffrey S
Rating:
5.0
Customer did not leave a comment.
Jesus R
Rating:
4.0
Customer did not leave a comment.
gerald h
|
Overall Experience
Rating:
5.0
People at drop off were very, very helpful
Quickson N
Rating:
4.0
Customer did not leave a comment.
PATRICK S
Rating:
5.0
Thank you
Quickson N
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
John S
Rating:
5.0
Friendly and helpful staff. Will rent from this location again.
Sonya G
Rating:
3.0
Rente un dolly de $7 y no lo pusieron en mi camión cuando lo rente, llame para notificar desde el mismo día cuando lo rente y luego al siguiente día que lo regrese, quedaron en reembolsarme el cobro y no lo hicieron :(
Fanny A
Rating:
5.0
The manager is top notch!
Timothy F
Rating:
5.0
Awesome service
Noe H
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Rosbe S
Rating:
5.0
Customer did not leave a comment.
NANCY N
|
Overall Experience
Rating:
5.0
They preformed the work professional and a great quality product
jeff w
Rating:
5.0
Customer did not leave a comment.
ANA V
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jerome M
Rating:
5.0
The store manager was very helpful, friendly and professional. He knew her business well. I was truly impressed by her.
Gabriel F
Rating:
5.0
Stellar service. I will return in December to rent another truck for our Christmas Celebration in a Colonia. The staff at this location is always professional, friendly and helpful.
Thank you for all your assistance.
Ana C. Fernandez, Director
Puentes de Cristo
ANA F
Rating:
5.0
Evryone was very helpfull!!!
Evrything and evryone was exelant!!!
Great service!!!
Im handicaped, my expirence was very good with evryone there!
Great job!!!
Thank you all!!!
Jose P
|
Overall Experience
Rating:
1.0
Customer did not leave a comment.
RUBEN C
Rating:
5.0
Very efficient. In and out in less than 15 minutes!!!
Randy J
Rating:
5.0
Customer did not leave a comment.
Benjamin F
Rating:
5.0
Joann from Corpus Christi on SPID made the return experience awesome. Great crew of workers .
Daniel S
Rating:
1.0
Had a bad experience with this company
HEBER C
|
Overall Experience
Rating:
4.0
Staff is very helpful.
ANNALEE A
|
Overall Experience
Rating:
5.0
Elvia was fantastic to work with as I waited for a covered RV storage area. Jonathan was also very helpful.
Jim B
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
VICTOR M
|
Overall Experience
Rating:
5.0
Awesome
Juan M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
DIANA M
|
Overall Experience
Rating:
5.0
Staff has always been very hospitable and friendly; very accommodating and above all professional
israel g
|
First Impressions
Rating:
5.0
A exelent service
Juan C
|
Overall Experience
Rating:
5.0
this fat guy was so helpful
Raul S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Edward B
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Jose M
|
Overall Experience
Rating:
5.0
Best in the Valley
Antonio M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Mauri M
|
Overall Experience
Rating:
5.0
this guy Erick , was so friendly
Raul S
|
First Impressions
Rating:
5.0
Staff was very knowledgeable and helpful, extremely impressed. They made everything easy.
PAMELA J
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
JULIO C
|
First Impressions
Rating:
5.0
Great staff
ROSALINDA M
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Tony T
|
Overall Experience
Rating:
5.0
Your staff in Pharr are the best.
Especially Rose....
BRANDON A
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
LAURENCIO G
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
LAURENCIO G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Debbie A
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
SONIA O
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jose P
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Kevin C
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
CYNTHIA C
|
First Impressions
Rating:
5.0
Manager has gone beyond my expectations for customer service.
MARIO G
|
First Impressions
Rating:
5.0
Great experience great staff loved the whole experience thank you for everything
JOSE Z
|
Overall Experience
Rating:
3.0
Annoying when I always had to call inside the store to open the gate outside since it wasn't working. The manager Elvia needs to check her attitude she is rude
Roxy M
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Matthew V
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
DIANA M
|
First Impressions
Rating:
2.0
Storage was leaking most of my furniture wet
Amer A
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
ESTELA G
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
MIRE C
|
Overall Experience
Rating:
5.0
Great workers en especial Elvia and her people for sure I back soon.
Yasmanih R
|
Overall Experience
Rating:
5.0
Awesome customer service, quick and easy. No problems encountered. Thank You
james v
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Allyson O
|
First Impressions
Rating:
5.0
The storage facility are in excellent conditions to keep your stuff.
Great service from all the employees.
If I will need again another service I will be back with Uhual without any doubt.
Thanks
Luis T
|
Overall Experience
Rating:
5.0
Great service at a decent price
HEBER C
|
First Impressions
Rating:
5.0
Elvia is the greatest and all her team are super as well
steve s
|
Overall Experience
Rating:
5.0
Great experience recommend to others
GARY C
|
Overall Experience
Rating:
5.0
Thank you. If I ever need another unit I sure stop by.
Juan F
|
Overall Experience
Rating:
5.0
Excellent service
Ernesto G
|
Overall Experience
Rating:
4.0
I was ver happy with the price, which is why I chose U-HAUL. I decided to leave because the price kept going up. I was not aware that the price was flexible. I was under the impression that the price was fixed.
Dolores m
|
Overall Experience
Rating:
5.0
Easy register, options and easy acces loved that the indoor units have carts to wheel in heavy or several items .
GRESSENIA F
|
Overall Experience
Rating:
4.0
The manager Elvia is top notch at this location.
steve s
|
First Impressions
Rating:
5.0
Everything was well maintained.
HELEN C
|
Overall Experience
Rating:
4.0
The driveways needed repairs, there was some big potholes and damage that can be hazardous
Pedro V
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Alexis C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jose R
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Jackie M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jose G
|
Overall Experience
Rating:
5.0
Good Customer Service!
MICHAEL D
|
Overall Experience
Rating:
3.0
I got charged 1st month's rent on storage when I requested first month free. I brought a 15 foot truck from New Mexico and qualified for the free month. The manager Elvia advised me that I should have requested first month free when I made the contract a month ago. I told her I did but she just kept repeating the same information. She also said she could not credit my card the amount charged for the first month. I will be calling the Uhaul center to try and resolve this issue.
Miguel V
|
Overall Experience
Rating:
5.0
EXCELLENT SERVICE…THANKS
MARIBEL G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Michael H
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Juan P
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Thomas H
|
Overall Experience
Rating:
5.0
I have relocated or I would still be using this facility. Very happy with the customer service, the facilities, and the prices. Thank you!
KellyL S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Miguel V
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
CHASTITY L
|
First Impressions
Rating:
5.0
Staff was super helpful and very personable !
Kevin G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Mariel G
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
raymond g
|
First Impressions
Rating:
2.0
The woman in the store told me the monthly rent after the first month free would be $49.95. This is not what the U-Haul rep. quoted me when I first called. He said the monthly rent would be $44.95.
Thomas H
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
TOM p
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
mark r
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Kevin G
|
First Impressions
Rating:
5.0
Over 3.5 years with the unit. Took care of our belongings when we needed
christopher c
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Roel A
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
josue s
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Tammy S
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
DEBORAH P
|
Overall Experience
Rating:
5.0
Second time utilizing this facility services and pleased with staff and cleanliness of the place as well as location.
Alejandro G
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
terry k
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
hector m
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Julio G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Patrick F
|
Overall Experience
Rating:
5.0
We thought your facility was great! We needed a facility closer to our home.
SHARON H
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Rafael S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Judith C
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Ernesto M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Grace A
|
First Impressions
Rating:
5.0
Excelente servicio, las instalaciones limpias y seguras.
ANA F
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Bernice T
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Charlene L
|
First Impressions
Rating:
5.0
Very satisfied
irma R
|
First Impressions
Rating:
5.0
Everyone was very helpful and polite
SADIE G
|
First Impressions
Rating:
3.0
The staff in the facility are extremely helpful.
ANTHONY P
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Marquel W
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
CLAUDIA C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Diana R
|
First Impressions
Rating:
5.0
Great experience. Definitely recommend!
Gilberto M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
juan g
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Carlos J
|
Overall Experience
Rating:
5.0
The staff was friendly helpful and knowledgeable especially employee Jonathan I will definitely recommend this storage to all my family and friends- thank you
elizabeth t
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
DEBORAH H
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
RALPH R
|
Overall Experience
Rating:
2.0
For the price you pay for the storage unit you are very overrated. I have purchased the same unit at another facility for $99 a month versus the $129 that you charge I have 24 hour a day access to unit.
JEFFREY L
|
Overall Experience
Rating:
5.0
Attendants were very helpful and accommodating. ☺️
HELEN C
|
First Impressions
Rating:
5.0
Excelente lugar para proteger sus cosas, sobre todo si requieren gran cuidado .
Aquí hay aire acondicionado, 24 Hrs para acceder a tu storage, el personal excelente .
He estado 24 meses aquí y todos
Mis artículos siempre han estado en buenas y excelentes condiciones .
Me encanta este lugar y lo recomiendo ampliamente ❤️💝
Silvia P
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Issel G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
LEROY Z
|
Overall Experience
Rating:
5.0
Staff was great and Antonio was super friendly and helpful.
Christopher B
|
Overall Experience
Rating:
5.0
Thank you
RENE D
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Richard F
|
Overall Experience
Rating:
5.0
The staff answer all questions I needed to know before taking the the u haul trailer. I will go back when I need trailer at this place. Oh I get my rv propane excellent service.
Mike G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jose R
|
First Impressions
Rating:
5.0
Staff was always extremely friendly and helpful.
john c
|
Overall Experience
Rating:
5.0
Excelente servicio y amabilidad , disponibilidad y seguridad, gracias
Alejandro G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
justus K
|
Overall Experience
Rating:
5.0
Best storage in the RGV!
Evan R
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Heidi J
|
Overall Experience
Rating:
5.0
Thank you. U haul made our move so much better!
Daniel N
|
Overall Experience
Rating:
5.0
Antonio real friendly and well acknowledge of the business, great great service. Thank you.
Alejandro G
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
RAQUEL C
|
Overall Experience
Rating:
4.0
Some water leaked in but overall great.
Arath H
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
nikki m
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Erika D
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Antonio G
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
James D
|
Overall Experience
Rating:
5.0
Elvia and all the staff were great!
Luz S
|
First Impressions
Rating:
5.0
Thank you!
karla t
|
Overall Experience
Rating:
5.0
Excellent storage facility and convenient location. Could not accept two price increases in little over year. Had to find a less expensive storage location.
Ray C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Mark D
|
Overall Experience
Rating:
5.0
The First Lady who helped me was so nice and she helped check in, super sweet lady! Then I went to buy a lock and turn in U-Haul and Eric went above and beyond to make my experience amazing! Thank you!
Viviana G
|
First Impressions
Rating:
5.0
Thank you for hiring people who are friendly, attentive, and well trained.
As a senior citizen we are short on patience sometimes and this was a smooth transaction, not a challenge.
Thanks
SHARON H
|
First Impressions
Rating:
5.0
Our experience with U-Haul these past years has been excellent. The staff was always very helpful and professional. Our storage units were clean, accessible, and we never had any problems. We highly recommend U-Haul storage to anyone looking for storage units. Our special thanks to the friendly and helpful staff at U-Haul in Pharr.
ELIAS B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
LORETTA N
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Vanessa M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Hector M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
daniel a
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Juan M
|
First Impressions
Rating:
5.0
Best U-Haul facility hands down.
PATRICK G
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
Jose T
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
JEFFREY M
|
Overall Experience
Rating:
4.0
Roads need repair inside the facility. Would like to have a restroom closer. Add 1 in each building. Staff, cleanliness, rates good. A bulb out for a long time. No bugs. You have to purchase their lock at time of initial rental.
Geraldine M
|
Overall Experience
Rating:
5.0
Great clean storage, friendly great staff I'll tell friends and relatives great place
HOMERO L
|
Overall Experience
Rating:
5.0
Excellent staff and storage areas always maintained and clean.
isai g
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
RYAN K
|
Overall Experience
Rating:
4.0
Rates increased too much. During pandemic should not have charged late fees. Incomes were decreased and now inflation. Uhaul is certainly not Uhelp.
JEFFREY P
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
jose r
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
JOSE G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
ARMANDO B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
jose b
|
Overall Experience
Rating:
5.0
We moved in efficiently hassle free. We wouldnt of had it that easily had we visited any other storage facility. All communication was clear, leaving us with a clear path not being rushed for time after traveling 1400 miles. The facility and its customer service were courteous, respectful and kind. Customer Friendly, so many other establishments need to a class from this location on customer service. Thanks so much again for making it a pleasure to do business with you!!!
Tim T
|
Online Move In
Rating:
5.0
Excellent customer experience. Will continue to do business with U-Haul.
LORETTA N
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Geronimo S
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
ROBERT L
|
Overall Experience
Rating:
5.0
Clean place and love the lights around buildings
HOMERO L
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Reginaldo R
|
Overall Experience
Rating:
5.0
Excelente Personal muy amables
Excelente servicio
Gracias
graciela F
|
Overall Experience
Rating:
5.0
Exelente lugar , lo volvere a rentar
Richardo E
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Geliza A
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
audra m
|
First Impressions
Rating:
5.0
This is an amazing facility clean, organized, secured and customer services is excellent
Dominik help us out greatly
Best Regards
pedro m
|
Online Move In
Rating:
5.0
Elvia is very involved in the operation and makes sure customers questions are answered. She is a manager who prioritizes the customer and makes herself available and follows up.
david h
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Mari K
|
Overall Experience
Rating:
5.0
Muy buen servicio
Personal muy amable
graciela F
|
First Impressions
Rating:
5.0
At first I wasn't sure I liked the idea that they only had one available for me in climate control. When I needed one out side but after the hot days unloading and loading the storage was helpful to have nice cool area. I also had paid to advanced on my months renting and they were nice enough to return the advanced payment I did with no worry. The security for the storage was great too I had peace of mind that my electronics were safe when I was away from home! Thank you.
Kasandra M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Destiny G
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Adriana R
|
Overall Experience
Rating:
5.0
Dominic was very courteous and professional and knowledgeable well be back to rent saturday
Marlene S
|
First Impressions
Rating:
5.0
We had a very pleasant experience with truck rental and storage .
Silvia T
|
First Impressions
Rating:
2.0
When using GPS the address takes you to the wrong place. I called several times to find some assistance with directions and I was on hold for 30 minutes. I finally found the place on my own where the gentleman told me he couldn’t answer the phone because he was attending to another customer.
I only needed a minute of his time. I was completely frustrated with my experience.
Nadia G
|
Online Move In
Rating:
2.0
Customer did not leave a comment.
JEFFREY L
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Crystal A
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Destiny G
|
First Impressions
Rating:
4.0
Very friendly and helpful staff
Only recommendations get insurance to cover your items anyway you just never know what can happen snd they don’t take any responsibility
We had a small water leak in our unit and damaged an individual couch other then that every thing was great
Thank you
mary h
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
JOHN D
|
Overall Experience
Rating:
5.0
Manager at this location is very helpful and professional
GILBERTO G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Roberto M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Irene M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Brandan G
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Ahmad D
|
First Impressions
Rating:
5.0
With Johnathan's assistance I was able to secure a uncovered RV parking space. Johnathan was extremely helpful and courteous and noted in my file that I wish to transfer to a covered RV parking space as soon as available.
I appreciate the extra effort.
I was impressed with the order and cleanliness of the business location.
ARMANDO B
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
luis d
|
Overall Experience
Rating:
5.0
Excellant team of workers.
Very happy with the storage experience
I will pass on to friends and family my positive feedback.
Thank you very much!!!
Victor O
|
Overall Experience
Rating:
5.0
Great job 👍guys
Marianela M
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Maria H
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
June I
|
Online Move In
Rating:
5.0
Súper, lo mejor
Jose R
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jose A
|
Overall Experience
Rating:
5.0
It meets the expectations one expects, plus great support and customer service, congratulations!
ARTURO G
|
Overall Experience
Rating:
5.0
Great!!
Ventura P
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
amador m
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Jesse F
|
Overall Experience
Rating:
5.0
Extremely nice and friendly. Also helpful and offered many options.
KASSANDRA R
|
First Impressions
Rating:
5.0
Eric helped me out and he was so nice and funny made the whole process easy. Excellent employee 🙌🏻
Brian Z
|
First Impressions
Rating:
4.0
Everything was well but during this rain there was a leak and all my boxes got wet. That’s why we moved out
Claudio T
|
Overall Experience
Rating:
5.0
Awesome customer service
Leonel G
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Luis M
|
First Impressions
Rating:
5.0
Woman working counter was Extremely helpful.
Brain D
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
ANA F
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
leonardo m
|
Overall Experience
Rating:
5.0
Super fast and convenient!!
Sarah B
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
Michael D
|
Overall Experience
Rating:
5.0
Staff, is always very friendly & respectful I enjoy making business in this location
DIANA C
|
First Impressions
Rating:
5.0
Very friendly staff and very helpful.
Jose R
|
First Impressions
Rating:
5.0
Courteous and explained well costs and fine print.
rudy b
|
First Impressions
Rating:
5.0
Super clean. staff friendly. Easy to access. Climate controlled. Best experience ever. Price accessible.
Aleyda D
|
Overall Experience
Rating:
5.0
Good service
GILBERTO G
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
ELIZABETH E
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
CHERYL F
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Alvaro P
|
First Impressions
Rating:
4.0
1 ⭐ off because map of storage area/buildings would not download/show.
Roberto V
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
Alex C
|
Overall Experience
Rating:
5.0
Everyone here is awesome!
Israel S
|
Overall Experience
Rating:
5.0
Facility and units are in excellent condition and the upkeep is amazing. Staff always makes sure to acknowledge a customer even if they are busy with another customer. They tailor their customers service and services to each of the customers needs and wants. Hats off for management & manager.
IIiana E
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Jonathan G
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Robert G
|
Overall Experience
Rating:
5.0
Very affordable prices and friendly staff. Clean environment and good security measures. Mr. Eric was very helpful and patient with my reservation and answering all my questions.
Jeanett W
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
jorge m
|
Overall Experience
Rating:
5.0
Clean,secure,and courteous. What more could you ask for in a storage facility?
John H
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Victor R
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
JASON S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
GUADALUPE P
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Christine V
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Brandon O
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Rene S
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Sergio P
|
Overall Experience
Rating:
5.0
Congratulations you have any good information about your services!
ARTURO G
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
abby p
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Claudia E
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Estrella G
|
Overall Experience
Rating:
5.0
My experience was exceptional. The process was smooth and efficient. Jaker, Eric and Daniele were extremely polite, patient and courteous. However, the return process was a bit frustrating. First I could not log in and then your system had problems locating me. It took me about 30 minutes to do the self return.
Overall experience was excellent. Will not hesitate to rent again.
Umer J
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
GLENDA B
|
First Impressions
Rating:
5.0
Very professional and helpful.
Daniel D
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
MARISA C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
juan R
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Pedro R
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
DANIEL V
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
bob r
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Leticia B
|
Overall Experience
Rating:
5.0
Great
Amanda A
|
First Impressions
Rating:
5.0
Outstanding service and personnel. Will definitely use again
leo c
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
marilyn m
|
First Impressions
Rating:
5.0
very friendly staff. clean and secure
antonio m
|
First Impressions
Rating:
5.0
Good service and organized .
Daniel C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Natalie A
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Leticia M
|
First Impressions
Rating:
5.0
Will rent again. Thank you
mirna b
|
Overall Experience
Rating:
5.0
Very satisfied with customer service received. Employees were extremely courteous and helpful. Will definitely recommend and use this location again when necessary.
Jacqueline W
|
Overall Experience
Rating:
5.0
The facility were well kept and staff friendly and professional. An unexpected hassle free experience when I had delays in a move into a new house.
JOHN M
|
Overall Experience
Rating:
2.0
Climate controlled units never felt cool. Door on unit would not stay up. When in the store employees always worked at a snails pace
Isak C
|
Overall Experience
Rating:
5.0
Jonathan was extremely helpful, professional and courteous through out my whole experience of unloading U-boxes to a storage unit. Jonathan's expertise and pleasant daminer made for a very positive experience. This is why I'm a returning customer to this site for their professionalism and positive attitudes with every interaction. Thank you!
Kristina G
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Maria V
|
Overall Experience
Rating:
5.0
GREAT EXPERIENCE!
STEVIE P
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
william s
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Judith C
|
Overall Experience
Rating:
5.0
Great customer service
ANGELICA B
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Consuelo S
|
Overall Experience
Rating:
4.0
Great service and will definitely be using services in the near future again!
Estrella G
|
First Impressions
Rating:
5.0
The staff is friendly and helpful, the lady manager was very nice and very helpful every time I dealt with her. I would recommend this storage facility. The store has all the moving supplies you need such as boxes, bubble wrap, tools, straps, pretty much one stop shop if you’re moving.
Marisela R
|
Overall Experience
Rating:
5.0
Awesome service and great prices. However your success is definitely driven by the people you have working here locally. Your employee spoke very highly and proud of Uhaul. I wish i had more employees like this in my work organization.
Israel S
|
First Impressions
Rating:
2.0
Customer did not leave a comment.
Jorge v
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Eduardo D
|
Overall Experience
Rating:
5.0
My entire experience was excellent. The staff was very helpful. The facility was clean and secure. I was very impressed and would highly recommend Uhaul storage to anyone needing a storage unite.
Shealynn H
|
Online Move In
Rating:
5.0
The majority of the staff was amazing, including the manager. There was one exception with one of the employees in which he told me that was ok for me to go and get the lock when I was getting all my stuff from the storage and when I came back to return the unit, he closed the store in my face and told me it was too late, even thought I asked him if I had time and if he would have wait for me and he said yes. It took me, about 5 to 6 minutes to return to the store. Besides that experience, everything else was great! Rest of the staff is somewhat friendly.
XAVIER B
|
Overall Experience
Rating:
5.0
Staff was very helpful in every aspect. During hard times due to covid the late fee was waived. Also when i needed to add someone to the account they navigated me step by step over the phone on how to do the change online and were sooo patient and helpful! The management was always friendly . id Definetly recommend the Pharr Uhaul to anyone in the area and surrounding towns
rosa g
|
Overall Experience
Rating:
5.0
I was looking for a safe and secure place for my RV and close to home
Jose R
|
First Impressions
Rating:
5.0
Jonathan was always ready to help.
frank r
|
Overall Experience
Rating:
5.0
Super courteous and very friendly
Natalie A
|
First Impressions
Rating:
5.0
Top notch,cleanliness and excellent customer service. Gained a customer for life.
Ruben C
|
Overall Experience
Rating:
4.0
Everyone was very friendly and kind. I had no issues with any part of U-hauls services. Although, while i was there some employees did not have a "Customer-first attitude" with other customers. That needs a little work. But with me, fortunately, I was treated very very well. I will remain a customer for a long time. Prices are very reasonable. Thanks again.
Benito G
|
First Impressions
Rating:
5.0
Excellent service.
jose R
|
First Impressions
Rating:
5.0
Staff member named Eric went above & beyond to ensure all my questions were answered, was extremely polite & never stopped smiling underneath his face mask. It helped calm my Overwhelmed nerves from my moving chaos.
abby p
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
rene c
|
First Impressions
Rating:
4.0
Good
Aurora G
|
First Impressions
Rating:
5.0
It was an amazing experience and Eric and the staff were excellent in helping me. Five stars.
james e
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Tomas M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Linda g
|
Overall Experience
Rating:
4.0
I would rate a 5 star, but the buildings need to be fumigation more often. My outdoor storage had a lot of spiders. Either that, or fix the garage doors seal better. And one more thing, i would have liked 24 hours access. Other than these minor things, excellent place. .
jose R
|
Overall Experience
Rating:
5.0
Great service,would definitely choose this same location for any future storage needs.
Sonia S
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Felipe A
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
carrie f
|
Overall Experience
Rating:
5.0
Want to thank the manager helping us out great lady amazing customer care... great job
Marie G
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
DUVINA A
|
Overall Experience
Rating:
5.0
No lie, this U Haul facility has been the absolute best. Having had storage units from Houston to Austin to San Antonio, this location has given me the best experience. Yea this is a move out review but FYI, I moved to 2 larger spots on the property. Nuff said...
Mick S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Leah P
|
Overall Experience
Rating:
5.0
Great customer service, very professional and polite
mirna b
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
mark g
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jose C
|
Overall Experience
Rating:
5.0
The business is very clean and the service is excellent
rolando g
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
eddie l
|
Overall Experience
Rating:
5.0
Johnathan was very helpful, has fantastic customer service skills. Would definitely recommend to everyone your location and of course Johnathan.he was just awesome. He is a very kind and very attentive in listening to my our needs, very pleased. Thank you
carrie f
|
First Impressions
Rating:
5.0
Very clean facilities and staff very friendly
maria d
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
eric w
|
Overall Experience
Rating:
5.0
Elvia was great. Very helpful.
Juan A
|
Overall Experience
Rating:
5.0
Easy process! Reserved everything online and within an hour I was able to get into my storage unit.
Lidia F
|
Online Move In
Rating:
5.0
All staff members were very helpful and friendly.
joyce R
|
Overall Experience
Rating:
5.0
😊
Maribelle R
|
First Impressions
Rating:
4.0
overall good
maria c
|
First Impressions
Rating:
5.0
I would recommend Uhaul to everyone!! Not disappointed at all they have all the tools you need weather your moving out or moving towns !!
Vanessa D
|
Overall Experience
Rating:
5.0
Nice job. From Wisconsin to Texas your road assistance and 26 truck was great. Thanks
JOEL g
|
Overall Experience
Rating:
5.0
I enjoy interaction with the staff at this environmentally safe facility. The staff is amazingly friendly and helpful, always having smiles and giving out good vibes.
Meredith R
|
Overall Experience
Rating:
5.0
Very friendly staff.
jorge l
|
Overall Experience
Rating:
5.0
Eric was great!
Jaime R
|
First Impressions
Rating:
5.0
I find the staff at this facility very friendly and professional, particularly Miss Elvis Gutierrez. It is VERY clean with easy access. I will be back.
Meredith R
|
First Impressions
Rating:
5.0
Having issues with getting into the new building B to do necessary work in our storage unit ... help was great when available and would only recommend more staff present to help with customers.
darlene b
|
First Impressions
Rating:
5.0
Great customer service, manager and employees always with a very positive altitude. If I ever need you guys, I will definitely come back and rent from you......thank you!
MARGARITA C
|
Overall Experience
Rating:
5.0
Very Secure, extremely courteous service, very convenient.
Definitely recommend this UHaul Center.
charles h
|
Overall Experience
Rating:
4.0
Very helpful
Torren W
|
Overall Experience
Rating:
1.0
Tho I reserved a 20’UHaul & car dolly 2 weeks in advance for Peru, ILlinois location, the day before I received 2 separate emails that 20’ UHaul would be in Ottawa, IL & car dolly would be in Pontiac,
irma m
|
First Impressions
Rating:
5.0
Person that helped was very very nice. Very helpful and met all my needs.
James J
|
First Impressions
Rating:
5.0
Every time i went to the office the staff was very friendly and helpful. Facility is very clean and accessible. My items were well kept in the climate controlled unit. Will use again if need arises.
Rubi A
|
Overall Experience
Rating:
5.0
Elvia was very helpful and knowledgeable, about u haul trailer. We have use them before. The area is so clean, that my wife and I decided to store are travel trailer.
Mike G
|
Overall Experience
Rating:
5.0
Excellent service
Efren S
|
Overall Experience
Rating:
4.0
Really nice people at the front desk. Very helpful.
Daniela A
|
First Impressions
Rating:
1.0
The reservation portion was fine, however, the check-in and service at the Uhaul location on hwy 281 in San Antonio was extremely poor. Supposedly the internet service was down, we lost hours.
Alfredo L
|
First Impressions
Rating:
5.0
Excellent service
Efren S
|
First Impressions
Rating:
5.0
Very friendly...answer all your questions very knowledgeable
juan g
|
First Impressions
Rating:
5.0
Professional service. Elvia was Eager to be helpful. Thank a Elvia I appricate Your patience even though I lost my key . Yours respectfuly,
~ Pablo Salinas
Pablo S
|
Overall Experience
Rating:
5.0
The price is very reasonable, the staff is the friendliest around and they treat you as if you’re their number one priority!
kerri l
|
Overall Experience
Rating:
5.0
Excellent services and team. Used rental and storage services. Psinless and great prices with great customer service by all team members worked with.
Kristina G
|
Overall Experience
Rating:
5.0
Quick clear, peodesionals
Benjamin F
|
First Impressions
Rating:
5.0
It is very good
JOHANNA S
|
Overall Experience
Rating:
5.0
Most affordable company with so many options. Staff has been great as well.
Mariah J
|
Overall Experience
Rating:
5.0
The best customer service! They were virtuous and quick to help us!
kerri l
|
First Impressions
Rating:
5.0
Thank you Ramsey I believe was the gentleman who was very nice and patient.
NEW H
|
Overall Experience
Rating:
5.0
Outstanding, friendly, helpful and professional staff.
leo c
|
Overall Experience
Rating:
5.0
...
Gloria C
|
Overall Experience
Rating:
3.0
It does the work.
Diego A
|
Overall Experience
Rating:
5.0
Great customer service
David S
|
Overall Experience
Rating:
5.0
Great customer service!
David S
|
Reservation
Rating:
5.0
Good informed personnel . Helpful too.
Pablo S
|
First Impressions
Rating:
5.0
This my second time using their services and again did not disappoint. They went above and beyond for my business. I will continue to go back to this facility for their outstanding customer service!
Kristina G
|
First Impressions
Rating:
5.0
Great service, I am happy with my service with uhaul & I will recommend to family & friends.
Eric M
|
First Impressions
Rating:
5.0
excellent manager, good staff.
Armando D
|
Overall Experience
Rating:
5.0
Staff was exceptional.
randall k
|
Overall Experience
Rating:
5.0
I live in Illinois and had to rent this unit after my Mommy passed away. Staff was always very pleasant, patient, and helpful with all my concerns and questions, even from a Pharr ~ lol!
Hilda M
|
Overall Experience
Rating:
5.0
NA
Arnold E
|
Overall Experience
Rating:
5.0
Bebo was fantastic! Knowledgeable, friendly, helpful. I had issues with the central scheduling personnel not listening to my needs but once it was all worked out, I was very satisfied.
Rebecca P
|
Reservation
Rating:
5.0
No comment but everything was great!
GILBERT R
|
Overall Experience
Rating:
5.0
You guys did a good job. It was great doing business with your organization in Pharr, TX. All the guys were always busy and ready to serve the customer.
Humberto Z
|
Overall Experience
Rating:
5.0
Everyone was very nice.
NORMA P
|
Overall Experience
Rating:
2.0
I was told that there was an RV space available at this location that would accommodate a 24' trailer. Upon arrival, I was told that the area was under construction and was not available Waste of ti
DOUGLAS D
|
Reservation
Rating:
5.0
Easy process and good customer service
Edward h
|
Reservation
Rating:
5.0
Staff was great. Would use again.
MARY H
|
Overall Experience
Rating:
2.0
Poor rating because your after hrs facility so small there was GREAT difficulty maneuvering an SUV and 6x12 trailer and a 26 ft truck into the available space
Poor recognition/planning by U-haul
ray m
|
Reservation
Rating:
5.0
Thanks for your help.
Christian M
|
Overall Experience
Rating:
5.0
Elvia is Awesome, she goes above and beyond to meet clients needs. Excellent Customer Service. She should receive a raise with her Staff. God bless you all. Magdalena recently moved from Orlando