Customer Reviews for U-Haul Moving & Storage of Penn Hills

1,042 reviews

603 Rodi Rd   Pittsburgh, PA 15235

(412) 731-1033

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Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat-Sun: 9 am–5 pm

Services at this Location:

Contact Us

(412) 731-1033

603 Rodi Rd
Pittsburgh, PA 15235

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat-Sun: 9 am–5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Best U-Haul experience I’ve ever had. Thank you.

Anita Coffey 
Rating:
4.0

Customer did not leave a comment.

Charles Carter 
Rating:
5.0

Customer did not leave a comment.

Caitlin Masters 
Rating:
3.0

Customer did not leave a comment.

Patricia Hart 
Rating:
5.0

Quick and friendly

ABIGAIL LO 
Rating:
5.0

Customer did not leave a comment.

Mark Wallace 
Rating:
5.0

Return crew was polite and helpful

Michael DeLisi 
Rating:
5.0

Everyone was friendly and nice

Alice Collins 
Rating:
5.0

Customer did not leave a comment.

Irwin Banks 
Rating:
5.0

Great service - very friendly.

Michel Fircak 
Rating:
5.0

Customer did not leave a comment.

Muhammad Khalid 
Rating:
3.0

I was supposed to get a 2-3 bedroom truck. They gave me the smallest truck. So it made me use more miles then I expected.

Sevannah Baker 
Rating:
5.0

Very good container

OLUSOLA ODUMOSU 
Rating:
4.0

Customer did not leave a comment.

Norman Gregory 
Rating:
5.0

Customer did not leave a comment.

ASHLEY WEAVER 
Rating:
5.0

Great experience. I have rented trucks as well from pennhills location. DOUG is great and very helpful. Experience was better than most places I have gone to. Quick and easy service. Employees under him are very professional and always willing to help in a timely fashion. I will definitely be back and recommend them to others ad well. Great job fellas

TINECIA GARDNER  |  Overall Experience 
Rating:
5.0

Vince and Ronald (I think that was his name) were very pleasant and helpful

Michelle Lawerence  |  First Impressions 
Rating:
5.0

Great customer service and extra helpful

JOHN WILLIAMS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Julie Yoschak  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

michael kelly 
Rating:
5.0

Nice quick, friendly checkout

Michael Sidler 
Rating:
5.0

Customer did not leave a comment.

Omid Kashefi 
Rating:
5.0

Customer did not leave a comment.

Jalique Burks 
Rating:
5.0

Only problem is the parking. I realize the location doesn't allow for much improvement in that area.

Christopher Williams 
Rating:
5.0

Customer did not leave a comment.

ROSEMERRY HEINS JONES 
Rating:
5.0

This location I have been to several times. Every time Doug goes above and beyond. I also spoke to another gentleman the day before around 3:30/4 who was very helpful and very friendly. This location specifically is the best around. You will not be disappointed! Thank you guys for all your help! -Tayshawna

tayshawna brown 
Rating:
5.0

Customer did not leave a comment.

LAUREN TETHER 
Rating:
4.0

Customer did not leave a comment.

Mark Wagner  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Matthew Christopher 
Rating:
5.0

Customer did not leave a comment.

Michael Bodilly 
Rating:
5.0

My equipment experience for U-Haul was exceptional. People in the office were respectable and polite. However, your moving company that U-Haul referred me to were horrible need to not use them, because I sure not will not. We had to help them move. They broke things. We complain to the supervisor of that crew, he said OK he’ll handle it and once the truck got loaded, he called them and told his workers to leave so they left 60-year-old customers to unload their own truck. I’ve never been part of such an unprofessional situation in my life. , he said OK he’ll handle it and once the truck got loaded, he called them and told his workers to leave so they left 60-year-old customers to unload their own truck. I’ve never been part of such a unprofessional situation in my life. I’ve worked in customer service all my life and I’m always respectable , I will never ever use you all services again concerning your recommendation for third-party movers again and if there’s a problem you could call me. My name is Terry Wilson, number 412-708-9635. You could call me anytime thank you.

terry wilson 
Rating:
5.0

Customer did not leave a comment.

Jonathan Pasquinelli 
Rating:
4.0

Professional

Audrey Ptomey 
Rating:
4.0

All good until the end. I moved out 12/28/23. Had my receipt. But i still git charged n monies was taken out my acct. I need to be refunded back asap. I already spoke with branch about this Tk you.

MONA SIZEMORE  |  Overall Experience 
Rating:
2.0

They gave me the UhAul on “empty” so that’s how I returned it and was still charged for it. And it was dirty

Jordan Thomas 
Rating:
5.0

Nothing sol was awesome I rented from will go back there in the future to rent and so was the rep in the johnstown office!!! Outstanding service

DEANNA GINER 
Rating:
4.0

More customer parking.

Clifford Kendeall 
Rating:
5.0

My third rental with them, and they were very friendly, fast, efficient and the van was clean and all warmed up too! Definitely recommend this u-Haul business. Thanks ya’ll!

CAIOLINN ERTEL 
Rating:
4.0

Customer did not leave a comment.

Robert DeLorie 
Rating:
5.0

The location by itself is perfect. But the issue is the space for that location is very small. Not enough and hard for them to get it organized and hard for customers to pick up and return equipments. Try to do something like decreasing the number of equipments specifically at the front driveway Thank you for asking

Emran El Daour 
Rating:
5.0

Customer did not leave a comment.

Simon Alexander 
Rating:
5.0

Could definitely use a bigger lot. Personnel were fantastic

Daniel Fiala 
Rating:
5.0

Customer did not leave a comment.

Ashley Bordas 
Rating:
5.0

I am a newer resident to Pittsburgh. He has worked with me and my small budget. I am so grateful. He is always kind with a big smile on his face.

maria austin 
Rating:
4.0

Customer did not leave a comment.

Barbara Byrd 
Rating:
3.0

Customer did not leave a comment.

Dara Haynie  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MONA SIZEMORE  |  Overall Experience 
Rating:
3.0

For them to have a sign or something to tell us where to park the trucks. When no ones there

Taru Davis jr 
Rating:
1.0

Customer did not leave a comment.

Kandyse Gordon 
Rating:
4.0

Customer did not leave a comment.

Jessica Kelly 
Rating:
5.0

Customer did not leave a comment.

Marvin Brown 
Rating:
5.0

Customer did not leave a comment.

Austin Pascarelli 
Rating:
5.0

Customer did not leave a comment.

DAWN FAVOR 
Rating:
5.0

There was an issue only discovered after arriving at Havertown location.

Sponce Cade 
Rating:
5.0

Very decent people who work glad to do business with them

adrianne jeffrie  |  Overall Experience 
Rating:
5.0

Everything was great! The office staff was very caring, understanding and professional in how they handled our request to rent a uhaul truck.

BEVERLY JACKSON 
Rating:
5.0

Customer did not leave a comment.

Terri Cremeens 
Rating:
3.0

Unloading dock area is too small

Dara Haynie  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Toni crowe 
Rating:
5.0

Customer did not leave a comment.

Robin Williams-Wright 
Rating:
5.0

No improvement needed at this time. Underestimate.

melody wright 
Rating:
5.0

Everything was done professionally and quickly from check-in to the return of the truck. I would not say anything could have been done better. Great experience!

Michael Kramer 
Rating:
5.0

The staff made me feel like a valuable customer.

Renarda Walker 
Rating:
3.0

Customer did not leave a comment.

TANEESHA WILLIAMS-EYTH 
Rating:
5.0

Customer did not leave a comment.

Sandy DURICK 
Rating:
4.0

Customer did not leave a comment.

RAY KOVACEVIC 
Rating:
3.0

Staff nice! But, the truck had Problems! Door didn't shut, very SLOW moving , took Forever to get out of the Parking lot & took 4ever to get BACK into the Parking lot to Return! That area has HEAVY Traffic!!!

Michelle Weems 
Rating:
5.0

Customer did not leave a comment.

Linda Sweeney 
Rating:
5.0

The front tires were almost bald and at a speed between 45-50MPH there was a very noticeable shake to the front end of the truck and a pull to the right.Truck needs to have a front end alignment and tires replaced.Transmission is also at its end of life and jumps a gear ratio going down hills even while not very heavy loaded. Kind of scary when coming to a light and truck jumps forward and gains speed while braking. All this was told to the person working the desk when we dropped off the truck after only using it for 24 miles.

Jeff Braisted 
Rating:
5.0

Customer did not leave a comment.

Ryan Epps 
Rating:
5.0

Customer did not leave a comment.

Destine Garrett 
Rating:
5.0

Best guys were great!!

Maria Collette Crosby  |  First Impressions 
Rating:
3.0

Make sure you have everything that's requested in there reservation.

Duane Primus 
Rating:
5.0

Great job to the owner and staff. Excellent service, fast and friendly.

Joseph Pizzuti 
Rating:
4.0

Customer did not leave a comment.

cierra peterson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dave Havern 
Rating:
5.0

The 2 men that assisted me were very kind and respectful

Denise McKinney 
Rating:
5.0

Customer did not leave a comment.

Kiara Pratt 
Rating:
5.0

The employees provided excellent customer service. Very professional and kind. They got me in and out quickly; and the price was very reasonable. Penn Hills U-Haul gets an A+ in my book. Chuck Taylor

Chuck Taylor 
Rating:
5.0

Customer did not leave a comment.

Shari Robinson 
Rating:
5.0

Mike was fantastic

Herman Straks 
Rating:
5.0

Great UHAUL experience glad the van had adjustable mirrors and a back up camera. Makes it so much easier to parallel park!

Randy Hyland 
Rating:
5.0

Thanks you Doug at Rodi rod office very nice man!!!!

april harris  |  Overall Experience 
Rating:
5.0

Doug is awesome.

Dan Kerns  |  Overall Experience 
Rating:
4.0

Mirrors needed adjusted but required an Allen key that I didn't have.

Randy Hyland 
Rating:
5.0

Customer did not leave a comment.

Dotlyn Atkinson 
Rating:
5.0

Nothing . Keep doing what your doing

JEFFREY DURICK 
Rating:
5.0

Make the vehicles nonsmoking. The trunk I rented was good but it smelled like Cigarettes.

William Thompson 
Rating:
3.0

Wasn't no gas almost ran out

Darryl Kyles 
Rating:
5.0

I like going to this Uhaul center for my moving needs. The staff is very pleasant and nice to do business with. The service is quick and efficient and the rental cost (truck rental, mileage charge, insurance, pick-up and return time, etc.) is explained to you before you leave the office. Great Service.

tomika cohen 
Rating:
2.0

My reservation had to be pushed back and changed to a new location due to the first location no longer having the truck I needed. I was ok with that, it wasn’t a big deal to me. Then when we picked up the truck they didn’t have the dolly I requested, I was understanding about that as well, I just accepted a different one. Then I was told that if I won’t make it back before close that was no problem, I can drop it off after hours, just call before closing to give them a heads up. I called 30 minutes before close, I was hung up on multiple times but finally got through to someone and I told the him we would only need it until about 6pm (an hour after close.) He proceeded to tell me that it was going to be a $69 extension fee. Of course I was upset as I was previously told it was no problem to have it returned after hours. So he put the $69 on my card and transferred me to customer service. She tried to help me the best she could but since the reservation wasn’t closed out yet she couldn’t see any of the charges, she told me to call back once it was returned. We returned the truck that night at 6pm like we said with gas in the tank. The man on the phone told me all we had to do was put the keys in the lock box so we did that, I wasn’t aware that there was an online form to complete when we got there, so in their system it stayed open until I got a hold of someone the next day. That evening I looked at the confirmation text from when he added the extension fee and noticed that he put that we wouldn’t be returning the truck until 6pm the next day, which is not what I said at all. I called customer service first thing in the morning, like I said on her end it was still open. She got in contact with the store, the person there told her that he was the only one working with a line of people but once he gets a chance he’ll close out my reservation. I asked if the $69 fee would be removed. She said she put a note in and that he should cancel it. Finally a few hours later I got a receipt, I did not see the $69 on it so I assumed it was canceled. However I put down an $85 deposit for the truck, the total ended up being $89. They added the additional $89 instead of just finalizing the $85 and adding $4. I know the $85 was still just a hold and it would be canceled but now at this point I have about $245 in charges pending in my bank account, which is a lot to just have floating around, unsure if I can use it or not. I tried to call the store that evening around 4pm to verify that everything but the $89 would be canceled, the phone rang, was picked up and then I was hung up on. I called back about 4 times with the same result each time, so I just stopped. As of right now, the next morning, the $69 charge is still pending as well as an $86 charge. The other $80ish charge is gone.

Summer Wood 
Rating:
5.0

Customer did not leave a comment.

Walter Thomas 
Rating:
5.0

Staff was friendly and knowledgeable.

john wanamaker  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

HELEN BUILDER 
Rating:
5.0

No comment, everything thing went well.

john wanamaker 
Rating:
5.0

Customer did not leave a comment.

IGOR NORENKO 
Rating:
5.0

Customer did not leave a comment.

Dave Havern 
Rating:
5.0

The Guys that work there are awesome!!! I tell everyone that lives in Penn Hills to go to them!!!

Eleanor Madison 
Rating:
5.0

Customer did not leave a comment.

Carolyn Lum 
Rating:
1.0

I had a very bad experience with this location. The rental did not run properly. I had to pay to have it towed to my destination the 1st day. The second day it wouldn’t start after the mechanic put a new battery in it. And I had to pay several people for a jump. I took off work to get the stuff moved , so I missed out on work pay. Paid my movers for nothing. Not a happy camper.

MARY FISHER 
Rating:
5.0

Great customer service

Henry G Paul 
Rating:
5.0

This was my first time renting a U-haul and I would definitely recommend them to anyone needing to rent a truck. Very friendly everyone was very welcoming explained everything to me and had me on my way. When I went Solomon help me.

Tyler Jones 
Rating:
5.0

Customer did not leave a comment.

Terri Adams-Smith 
Rating:
5.0

Customer did not leave a comment.

Evan Mayo-Brink 
Rating:
5.0

Add more customer parking.

Calvin Shipman 
Rating:
5.0

Best team around!

Jackie Page-Heidelberg 
Rating:
4.0

Customer did not leave a comment.

jason jackson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Diane C Norcross 
Rating:
3.0

Stop adding miles knowing it’s not true

Jasmine Goodnight 
Rating:
5.0

Customer did not leave a comment.

Deborah Smith 
Rating:
5.0

Customer did not leave a comment.

Donald Smith 
Rating:
3.0

Trucks need inspected prior to renting

Jobbie brown 
Rating:
5.0

Any time I’ve ever rented a U-Haul I’ve done it from this location. The general manager is always so friendly and helpful! So it’s his staff! I’ve never had a bad experience.!!!

Aimee Jones 
Rating:
3.0

Office very small and filled with new boxes could use a remodel staff was great

Terry Frost 
Rating:
5.0

Everything was handled very quickly and friendly personal.would use them again.Also would recommend them to anyone.

Edwin Jones 
Rating:
5.0

Customer did not leave a comment.

Asia Nelson 
Rating:
5.0

Great staff! Always friendly and helpful!

Bradly Jones  |  Overall Experience 
Rating:
4.0

none

Richelle Robinson  |  Online Move In 
Rating:
5.0

Keep up the great job, and thanks for being there. A business you can trust is hard to find !!

Lorrie haldeman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

anthony Dececco  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Bobby Jones  |  First Impressions 
Rating:
5.0

Staff very friendly and helpful

Deidra Hawkins  |  Online Move In 
Rating:
5.0

Long term customer no complaints.

MICHAEL HOGUE  |  First Impressions 
Rating:
5.0

Doug was friendly and helpful.

Roger Carey  |  First Impressions 
Rating:
5.0

Great experience. Had to put my stuff in storage in a hurry due to a situation at home. They got me a unit that was the perfect size and cost. 3 months later I have a new place to call home and moved my stuff out. It was safe, clean and the staff was amazing and would recommend to anyone needing a storage unit.

Robert Scarborough  |  Overall Experience 
Rating:
5.0

I find u-haul to be excellent for all my needs

wiliam dunmire  |  First Impressions 
Rating:
5.0

Awsome ppl

geraldine dargan  |  Overall Experience 
Rating:
5.0

The manager Doug is the best

Rodney Green  |  Overall Experience 
Rating:
5.0

While many other storage unit places have hidden fees and increases over a few months, your's never did. Thank you for doing what is in the best of your customers needs. I truly appreciate your location and company.

Kitsy Higgins  |  Overall Experience 
Rating:
5.0

Doug and his staff are always pleasant to work with, professional, and go above and beyond to help the customer

DEVON Goetze  |  Overall Experience 
Rating:
2.0

Dirty — glass shards and trash/litter are everywhere near storage units. But, friendly service. The owner was super nice. The app is slow. This isn’t the franchise fault, so I don’t hold him accountable. But, the app is very very slow and very very buggy. Please update your app to fix the bugs. This caused a lot of delay.

Teresa McClellan  |  Online Move In 
Rating:
5.0

Doug runs a friendly, clean, and efficient facility. I love having him and team available for all of my moving and storage needs. He really went above and beyond to accommodate my last minute move on Easter. I was able to get my truck, pads, dolly, moving supplies, and storage all at the same convenient location. I will definitely be back the next time I need to move.

Joseph Loether  |  First Impressions 
Rating:
5.0

They made the process super easy and got me a space that fit my stuff.

Robert Scarborough  |  First Impressions 
Rating:
4.0

There were never any issues while the unit was being rented. I was informed ahead of time of any updates. Access was available at all times.

joy sparrow  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robin Poole  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Catherine Peebles  |  First Impressions 
Rating:
4.0

Doug was awesome. Very helpful. Also..a young man on staff answered all questions and helped immensely.

Bobbi Jeffries  |  First Impressions 
Rating:
5.0

Mr. Doug and Eric were awsome

geraldine dargan  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Wilhelmenia Nix  |  Overall Experience 
Rating:
4.0

There needs to have clear rules on the timing for the storage online

Georgette Latham  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

loujaue mcpherson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SEAN SMITH  |  Overall Experience 
Rating:
4.0

No the storage was not cleaned out because of the damage stuff that happen in there but other than that had no problem but with u haul for almost 20 years

ROSITA HAMMONDS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Heather Rosul  |  Overall Experience 
Rating:
5.0

They went above and beyond what I ever expected. The manager was too nice for words. I felt like I needed to rent something else just because he was so nice and helpful.

JOHN CAMMACK  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anna Troyan  |  First Impressions 
Rating:
5.0

Doug is the best manager I know

Rodney Green  |  Overall Experience 
Rating:
5.0

Doug is awesome! He was always a huge help to me, with renting storage and renting their trucks.

Dawn Gibson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ron richards  |  Overall Experience 
Rating:
4.0

Friendly and nice staff!

JANET NIETHAMER  |  Overall Experience 
Rating:
5.0

The Best👍❤️

Marilyn Glover  |  Overall Experience 
Rating:
5.0

Great service

Mona Minnie  |  First Impressions 
Rating:
5.0

The staff were informative and very detailed. They were extremely helpful with making my process go smooth.

joy sparrow  |  First Impressions 
Rating:
5.0

Staff worked together to help me find a suitable unit.

Cindy Kochanski  |  First Impressions 
Rating:
5.0

The staff was very friendly. Always had time and accommodating my in’s and out’s. Doug is an excellent manager. Any issues he addressed immediately. I would highly recommend. Excellent facility, staff and service.

matthew furjanic  |  Overall Experience 
Rating:
5.0

Thank you Doug!

Colin Kirschner  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DALERENO ROCHELLE  |  Overall Experience 
Rating:
5.0

Extremely friendly staff.

Jason Race  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Richard Faulkner  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DARRYL COASTON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

bethany Beale  |  First Impressions 
Rating:
5.0

All of the staff including the owner are friendly, kind and helpful.

Dora Johnson  |  Overall Experience 
Rating:
4.0

Staff very friendly and helpful. The doors on the units are pretty worn and could use maintenance or replacement. Would recommend

Dawn Swift  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

warren murray  |  First Impressions 
Rating:
5.0

The facility was very clean along with having the employee's being as helpful as they can.

lynn thompson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paul Morgan  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Gail Ross Brown  |  Overall Experience 
Rating:
4.0

Thanks!!!

Ronda Barnett  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

joel Melendez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KHADIJAH WAALEE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ron richards  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SEAN SMITH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DESIREE PHILLIPS  |  First Impressions 
Rating:
5.0

Loved it. The guys were great there

DEBORAH MCCOTTRY  |  First Impressions 
Rating:
5.0

Uhaul are always good and can be relied upon.

Jake Organ  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ANTHONY MAZZOTTA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

frankie walker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Janine Duckworth  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Kendra Cutler  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rodney Williams  |  First Impressions 
Rating:
5.0

I always trust U-Haul for all my movement needs

Sanjiv Kumar  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Andrew Dubrawsky  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Angela Arrington  |  Overall Experience 
Rating:
5.0

Thank you for your service

Walter Harris  |  Overall Experience 
Rating:
5.0

Would store here again

jim vensel  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

michael hutching  |  Overall Experience 
Rating:
5.0

Nice staffs, happy to help everything we need.

Qui Nguyen  |  Overall Experience 
Rating:
4.0

The guy working was by himself and I know it was a busy day but he handled it well. Promote him.

Walter Harris  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Chareese Henderson  |  Overall Experience 
Rating:
5.0

That eric gains was a great help he help me find the rite size storage good customer serves

Charles Harris  |  Overall Experience 
Rating:
5.0

The U-Haul Storage store of Penn Hills very friendly & excellence service.They were happy to help me with anything I need. Thank you for everything.

Qui Nguyen  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

tammy singletary  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GARY TURBACZEWSKI  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Darlene Adams  |  First Impressions 
Rating:
5.0

The staff were super friendly and easy to talk to, we had an issue with the latch to open and close our unit and they took care of it immediately.

Alexandra Richardson  |  First Impressions 
Rating:
5.0

I have had a great experience at this facility. I’d particularly like to recognize Doug, and his staff as well. I took rental space and couple of truck rentals from them. These guys are super nice and extremely help. I’ll recommend this facility 100%.

RAJVEER SINGH  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

shanell lee  |  Overall Experience 
Rating:
5.0

Great staff. Very helpful. Very clean facility n

matthew furjanic  |  First Impressions 
Rating:
5.0

very accommodating, pleasant experience thanks to your team

Joseph Jenkins  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ROBERT JONES  |  First Impressions 
Rating:
5.0

The staff at the UHaul storage facility is 100% customer satisfaction. Doug is always available for any questions

matthew furjanic  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

bill schulli  |  Overall Experience 
Rating:
4.0

Dough makes this place a 5*.

DENESHA MOOREFIELD  |  First Impressions 
Rating:
5.0

Doug goes up and beyond for you. A true Gentleman. I will use Doug's facility with all my UHaul needs.

Darrell Callaway  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH GETKIN  |  Overall Experience 
Rating:
4.0

The staff was very friendly and accommodating. The unit itself had some grease spots on the floor we wished had been cleaned first. Otherwise the experience was great!

Katie oliver  |  First Impressions 
Rating:
5.0

All of my U Haul needs will go through a Doug and his group.

Darrell Callaway  |  First Impressions 
Rating:
5.0

Although the storage unit that I reserved was not available the employees helped me find one that was bigger. The staff were nice and even took me to each size storage unit so I could make sure I had the correct size. The check out process was fast and easy.

Kenesha travis  |  First Impressions 
Rating:
5.0

Doug, the manager, was outstanding to deal with.

matthew furjanic  |  First Impressions 
Rating:
1.0

I will never shop at uhaul again. When I picked up my truck, it wasn’t checked and there was wood in the back so after an hour of not realizing it was back there prepping for my move to another state, I had to return my truck for another one. The staff was friendly, but not helpful I wanted more than a $50 return for my inconvenience.

jasmine Beltran  |  First Impressions 
Rating:
5.0

The staff was very nice and helpful everytime I went there. They were fast and efficient with all their work. They were also very helpful and understanding with any problems or issues you might have.

Liz Johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RAJVEER SINGH  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Vincent Constable  |  First Impressions 
Rating:
5.0

My total experience with uhaul was very good. Would highly recommend this site. When I arrived at that location and realized the unit was to small the owner/ manger was very good about making a larger unit available that night . Kudos to them. 👏🏼👏🏼👏🏼

Carol Murphy  |  Overall Experience 
Rating:
5.0

no comment

warren murray  |  Overall Experience 
Rating:
2.0

I cancelled my storage at this place and just seen that u guys charged me till jan 31 2020 i left ib july even opened door and called corporate and told them that i was leaving facilitys

kevin hersho  |  Overall Experience 
Rating:
5.0

Good customer service didn’t show attitude

Natasha Penn  |  First Impressions 
Rating:
5.0

They were very cooperative when we found out that the storage that I booked on the phone was not adequate. The manager at the Rodi Uhaul gave me a larger storage room. I was very pleased with him.

Carol Murphy  |  First Impressions 
Rating:
5.0

Doug and his staff are great.

FLOYD BURLEIGH  |  Overall Experience 
Rating:
5.0

The manager Doug at the Penn Hills office along with his staff were very helpful and courteous. I will recommend his facility to everyone I know. Annette Sampson

Annette Sampson  |  Overall Experience 
Rating:
5.0

My only problem with your service is upon leaving the family we could get out but upon my return I couldn't access the property I was given a code and it didnt work and Icouldnt get help after 6pm

Rhonda Modest  |  First Impressions 
Rating:
5.0

The move in process was easy and great. I regularly visit the Rodi Road location and it’s always a great experience.

Jeaonna Hodges  |  First Impressions 
Rating:
5.0

It was great and i would use them again if i needed to

lynne thompson  |  Overall Experience 
Rating:
4.0

Outstanding customer service from James, Solomon, and Doug, as well as other staff members.

EBONY JACKSON  |  Overall Experience 
Rating:
4.0

Contacting the facility directly has become difficult.

WILLIAM HALEY  |  Overall Experience 
Rating:
5.0

Excellent customer service from the owner, Doug. He worked hard to resolve my prob when my mower would not fit through the door opening of the unit I had originally reserved. Service was outstanding.

Matt Aufman  |  First Impressions 
Rating:
5.0

Doug and his staff are excellent. Very friendly and helpful. Will rent from them again.

Darrell Callaway  |  Overall Experience 
Rating:
5.0

Thank you

YALONDA HOWARD  |  Overall Experience 
Rating:
5.0

Very polite and very helpful. They will be my moving place.

Darrell Callaway  |  First Impressions 
Rating:
5.0

I have had my unit several years and always delt with Sherri Robbin sand was very satisfied with her. However Doug exceeded expectations and extremely polite and accomadating. Thank you Doug.

ROSEMARY OCONNER  |  Overall Experience 
Rating:
5.0

Thank you

JEWELL HOLT  |  Overall Experience 
Rating:
4.0

Could never reach anyone via phone at the Moore Storage #. Reached Doug on first attempt at U Haul.

GWENDELLYN OWENS  |  Overall Experience 
Rating:
5.0

Sheri was awesome. I really like your customer service. She helped us out and did everything amazing

bruce thompson  |  Reservation 
Rating:
5.0

Your facility truly met my needs. The units and the grounds are clean and secure. Also the attendant was more than helpful.

CANDIS WILLIAMS  |  Overall Experience 
No reviews have been submitted for this location.

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