I want to send this massage to the best person, her name is LINDA, she helped me to get a good place to storage and return the truck, thank you Linda, god bless you
Luis CelisCustomer Reviews for U-Haul Moving & Storage of Passaic
Services at this Location:
Contact Us
541 Main AvePassaic, NJ 07055
Services at this Location:
Office Hours
- Mon-Thur: 7 am–7 pm
- Fri: 7 am–8 pm
- Sat: 7 am–7 pm
- Sun: 7 am–6 pm
- Free towing inspection
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
- Overall Rating:
- Rating:
- 5.0
Customer did not leave a comment.
sayed Khairy- Rating:
- 5.0
Customer did not leave a comment.
VICTOR RUIZ-SANCHEZ- Rating:
- 5.0
Outstanding service
Raul Berberena- Rating:
- 5.0
Customer did not leave a comment.
Jorge isler- Rating:
- 5.0
Carlos, the employee at the Passaic U-Haul location, was a big help and very polite and knowledgeable. Also, Mr. Flores the Manager there, is always polite and helpful whenever we rent from that U-haul location in Passaic. Thank you!
margaret carr- Rating:
- 5.0
Customer did not leave a comment.
John Mitchell- Rating:
- 4.0
Customer did not leave a comment.
Kyle Taylor- Rating:
- 5.0
Customer did not leave a comment.
Jorge Gao- Rating:
- 4.0
Customer did not leave a comment.
Wendy Maldonado- Rating:
- 5.0
Customer did not leave a comment.
nancy calderon- Rating:
- 5.0
Customer did not leave a comment.
BYRON PARDO- Rating:
- 5.0
Customer did not leave a comment.
cristino taveras- Rating:
- 4.0
Customer did not leave a comment.
esther Zapata- Rating:
- 3.0
Customer did not leave a comment.
Stephen Gallagher- Rating:
- 5.0
The truck seat was a little dusty and the outside was not spotless probably because it rained the day before. Overall, it was very good. Thanks to Carlos for helping me, for the second time.
Jonathan Baluyot- Rating:
- 5.0
I had a really good experience all throughout the renting process. Receiving and returning the truck was quick and easy. Carlos was very professional and polite and helped us out with our return. This location was a pleasure to visit!
monica hernandez- Rating:
- 5.0
Excellent and professional service. Thank you
Carlos L Vazquez- Rating:
- 5.0
Thanks guys for your help, super service and friendly...pickup Mr. and drop off -Mr Carlos Excelent...
Nelson Castro- Rating:
- 5.0
Customer did not leave a comment.
Susana Salazar- Rating:
- 5.0
Customer did not leave a comment.
Franklin Bell- Rating:
- 5.0
Excellent and professional staff. I recommend this location with five star service. Thank you.
Carlos L Vazquez- Rating:
- 5.0
Very good
isidro mejia- Rating:
- 5.0
Customer did not leave a comment.
JOSE MEJIA-MIRAMBEAUX- Rating:
- 5.0
Great customer service. Process was very fast and easy.
Luis Perdomo- Rating:
- 5.0
Maybe show customers how to operate the vehicle, although everything was pretty much the same as the regular cars. Thank you.
Jonathan Baluyot- Rating:
- 5.0
Have coffee/beverages available at rental facilities 🤔
roy frasco- Rating:
- 3.0
Customer did not leave a comment.
Jose Ortiz- Rating:
- 5.0
Some times we are late returning the truck because of traffic. It would be nice if they wave the late returning fee. After 7:00pm. Which is when the closed(U-HAUL OFFICE)
josue ruiz- Rating:
- 5.0
Customer did not leave a comment.
Kwangsung Lee- Rating:
- 5.0
Que los carros más pequeños o de 10 tengan rampa tambien
Carmen Robles- Rating:
- 5.0
Customer did not leave a comment.
Roberto Fernandez- Rating:
- 5.0
Thank you Andrew
Mark Bachoco- Rating:
- 5.0
Customer did not leave a comment.
CARL MOTTLEY- Rating:
- 5.0
Buy new trucks
NICHOLE AJALA- Rating:
- 5.0
Customer did not leave a comment.
johnny cruz- Rating:
- 5.0
Customer did not leave a comment.
JOSE MEJIA-MIRAMBEAUX- Rating:
- 5.0
Customer did not leave a comment.
Anjelica Mingo- Rating:
- 4.0
Customer did not leave a comment.
ashley james- Rating:
- 5.0
Good service
Walter Acasta- Rating:
- 5.0
We love UHaul. It's so easy to rent the truck. The staff are wonderful!
Josette Mendonca- Rating:
- 5.0
Carlos helped us a great deal! Thank you!
Leonard-Alexande Groth- Rating:
- 5.0
Everything's good
lam gong- Rating:
- 5.0
Nothing at this time. They are so helpful and i'm good to me every time I go
kirt robinson- Rating:
- 5.0
We like the service. Excellent!
Josette Mendonca- Rating:
- 5.0
Customer did not leave a comment.
Ian pablo Felix- Rating:
- 5.0
Customer did not leave a comment.
Carlos Cano- Rating:
- 5.0
Todos hacen burn trabajo
juan panza- Rating:
- 5.0
Customer did not leave a comment.
reibin batista- Rating:
- 1.0
This location is horrible. They called and harrased us and were Nasty on the phone. When we returned two vans they charged me $2,000 for scratches. When I returned another van they came out and yelled At us that there were scratches on the van when they were just dirt that wiped right off. Will NEVER come here again Just awful.
Julio Mantilla- Rating:
- 5.0
Good customer service.
roderick javier- Rating:
- 5.0
Customer did not leave a comment.
Yavuz Uzun- Rating:
- 3.0
Customer did not leave a comment.
Eric Andrews- Rating:
- 5.0
Nothing at all I always get good service
kirt robinson- Rating:
- 5.0
Customer did not leave a comment.
Juan Rodriguez-Capella- Rating:
- 5.0
Customer did not leave a comment.
Juan Manuel Diaz Bravo- Rating:
- 5.0
Customer did not leave a comment.
nicolas Mendez- Rating:
- 5.0
Customer did not leave a comment.
Francisco Garcia Leonardo- Rating:
- 5.0
Great experience. In and out with my reservation. Quick service.
Freddy Zuniga- Rating:
- 3.0
Customer did not leave a comment.
omar alsadeq- Rating:
- 1.0
They charged me for gas that I didn’t use they charged me over $100 when I didn’t even use the gas. So disappointed will never use this company again. They stole from me
Cindy Villots- Rating:
- 5.0
Smooth, easy, experience. My customer service rep was great!
candace hunt- Rating:
- 5.0
Hey i left my airpods on the truck!!!
franklin abreu- Rating:
- 5.0
Great customer service
Joel Batista- Rating:
- 5.0
Customer did not leave a comment.
James Friedman- Rating:
- 3.0
Check out was a little timely
Yaakov Wachtel- Rating:
- 5.0
The U-Haul team was extremely helpful. Kevin the manager was very attentive to my need. The store was organized and the prices was great. Thank you so much!
giovanni colon- Rating:
- 5.0
Customer did not leave a comment.
Jesus Lizarzaburo Arevalo- Rating:
- 5.0
This company made our move sooo much easier!! Polite and clear as to what was to be expecterd!
James Ross- Rating:
- 5.0
Customer did not leave a comment.
ruben suero- Rating:
- 5.0
Customer did not leave a comment.
Francisco Leonardo- Rating:
- 4.0
Customer did not leave a comment.
Susan Dinapoli- Rating:
- 5.0
Noty everything was perfect.
Travis Roland- Rating:
- 5.0
Customer did not leave a comment.
Ernesto Barbosa- Rating:
- 5.0
Customer did not leave a comment.
Luis Rivera- Rating:
- 5.0
Would have like to receive a paper Receipt after the return of the Vehicle. Not just a Email other than that everything was excellent Ty
Sharon Isham- Rating:
- 5.0
Customer did not leave a comment.
KATHERINE CASTRO- Rating:
- 5.0
Customer did not leave a comment.
Alexandra Resto- Rating:
- 5.0
Customer did not leave a comment.
DONNA CARUSO- Rating:
- 5.0
Customer did not leave a comment.
Ysabel Jerez- Rating:
- 5.0
Customer did not leave a comment.
Martin Peralta- Rating:
- 2.0
Personal was very rude and unhelpful. I asked for permission to park my car that I towed in the U-Haul while I go and unload the truck. When I came back, someone put a nail on the side of my car tire which cost me more money to change from new tire to used tire to get home.
Antoine Khawam- Rating:
- 5.0
Customer did not leave a comment.
armen Mantashian- Rating:
- 5.0
Nothing at all
Gilbert Perez- Rating:
- 4.0
Nothing
justo alvarado- Rating:
- 5.0
Customer did not leave a comment.
Nery tamayo- Rating:
- 5.0
Customer did not leave a comment.
Christoperh Bello- Rating:
- 1.0
The manager in the morning wasn’t there when i went. I had to call over the phone and he came bthe told me tis. Because yiu have abnout of state license you must oay for 100 kiles in advance ? I consider a clear case if orilogiling someone. I dont like my civil rogth to be violated and specially when im paying to some business. Poor, rude and discriminatory language used by the n Uhaul representative (the one who opened the contract to me).
Santiago Rodriguez- Rating:
- 5.0
Customer did not leave a comment.
Evelyn Kurianowicz- Rating:
- 5.0
Thank you. The process with renting Uhaul was made simple. The truck was very reliable and clean.
Katherine Ycaza- Rating:
- 5.0
Customer did not leave a comment.
Jose Vazquuez- Rating:
- 3.0
They never sent me the invoice.
JUAN MARCELINO- Rating:
- 4.0
Customer did not leave a comment.
JOSE LORA- Rating:
- 3.0
Found a roach in the Uhaul truck
nassor austin- Rating:
- 4.0
Easy booking online, friendly and helpful staff, clean convenient location.
CHRIStopher FAUSTINO- Rating:
- 5.0
Customer did not leave a comment.
Dalio Perez- Rating:
- 5.0
Customer did not leave a comment.
aleida garces- Rating:
- 5.0
Have different locations to return trucks.
MARIBEL REYES- Rating:
- 5.0
Customer did not leave a comment.
FELIXALBERTO VARGAS- Rating:
- 5.0
Thank you for the great service
ROBERT EUBANKS- Rating:
- 5.0
Staff went above and beyond to check us in. I have been doing a theatrical show in nyc and have been going so hard. I arrived right before close and they still took the time to get my stuff moved in properly. I would definitely like to thank the attendant and the manager for their help.
Elizabeth Linkewitz | First Impressions- Rating:
- 5.0
Great customer service and a great overall experience
Jesus Ramos | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Kevin Weatherwalks | First Impressions- Rating:
- 5.0
Great customer service!!!!!
nirea jackson | First ImpressionsAdditional Services at this Location
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