Everything was GREAT. Victor took great care of me and I was in and out in no time. The price was fair and I would recommend them to anyone.
JOHN ROTHCustomer Reviews for U-Haul Moving & Storage of Palm Harbor
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Christopher F was very helpful and prompt in providing pickup service
Howard FoxStaff is very knowledgeable, professional, and friendly. I’ll definitely rent from here again.
Robert LowryAustin was a great help.
Scott ChaffeeExcellent!
Tanin ChamchongyuthGreat customer service and very accommodating.
JEFFERY COOLEQuick, easy rental, friendly staff. Had the truck I needed. Would definitely use again. Thanks.
Andrew RophieU-Haul consistently provide a positive experience for that reason I’ll keep going back!!
Denise CrepeauNothing
Jeffrey GrayAwesome drop off never left the car process super efficient
Nancy HolzhausenThe Team at The Palm Harbor location are top notch, do not change a thing.
CHRISTOPHERWILLI O'HANDLEYSuper happy with personnel-store was very clean. Would def also recommend this location. My daughter uses it also for rentals to pick up large items from Home Depot.
CINDY BELLEveryone is so courteous and helpful. David actually gave me good water bottle.
Christy KellerNothing at all. I have no complaints about the exellent service I received at this well run location
Michael CurnessRachel was very informative and courteous and just an all around nice person
daniel abrigoRachel runs a very good business.
Charlie ButterWhen we moved to Tarpon Springs 3 years ago, this was the location we dropped off at. The staff were so excellent that we continued to use them for every U-Haul need. Every time we visited, they were professional, courteous and efficiently addressed our needs. Even when I was concerned if our very small car would fit on the trailer, they took the time to walk out to the trailer and provide me measurements. Absolutely awesome and would recommend them!!!!
DANIEL ARVIDSONThis is my preferred place to rent a cargo van. Great equipment and helpful staff.
joyce curvinExcellent customer service, friendly and helpful, would absolutely recommend
Lisa HigginsExcellent service from these guys yet again! I have used this location for both storage and truck rental, and on each occasion I have received superb service. The staff went "above and beyond" to help me out. A very well run U-Haul location. Special shout out to Penny and Leon and Chris's Mom
Michael Curness | Overall ExperienceThank you. Everything was excellent both on the phone and at both locations
Cate Stacer-BransfieldFemale employee (I forgot her name) with long dark hair was absolutely a blessing!! She was very friendly and extremely helpful during the move-in and move-out process!!!
Ginette Jasani | Overall ExperienceThanks
HARUN GUVELOGLUEveryone I dealt with was great
Robert CarrettaWill be back, 2nd time at this location! Great experience!!!!
Catherine McGloin | Overall ExperienceGreat service
steve jonesDon't change anything!
Larry WareThe truck cabin was dirty and stinky ( heavy cigarette smoke) Overpriced for 12 miles trip
Dustin MyersGreat pick up and customer service they set up the trailer and inspected
NEAL BOSTICGive an accurate install time. I was told 1-2 hours so I had my wife follow me and pick me up. It was completed in 30 minutes, which is great, but I would have just waited there if I knew it would be completed so quickly. Thank you.
David BrazenVery helpful in unloading, very pleasant to deal with, very easy to get done and get on home
David TagyeEverything was great and I can’t think of any way to improve it. Service was excellent.
Michelle Firstall good
bill GronauThe customer service at this location is great.
Jeffrey QuimbyIt was a very simple procedure and the price was excellent. Kenneth was extremely helpful and made the process very smooth and simple.I will always be a customer of this UHaul
Eric GrafVery clean facility and always a good temperature inside. Never saw a single bug or anything in my unit. Great facility.
JEFF LANTZ | Overall ExperienceGreat facility and staff much appreciated
Peter CauserBeyond professional....got me in fast and were extremely nice and very knowledgeable.
Kirk BuddSales associates were super helpful.
Eldar ZigoExcellent service from the second I walked through the door until I dropped the van off later that day. Friendly, thorough, sense of humour, detailed explanations, answered all my questions. Absolutely 5 star all the way!
Ed WarlowI forgot to tell the dealership as I was in a hurry to get in and out of there the battery on the truck almost would not crank in the morning. I thought I was gonna have to jump the truck off of another vehicle. The facility was excellently clean people were very positive and very nice. And yes, when I need another vehicle to rent, I’ll be there. From 1 to 5 I would say a five star.
jeffrey baileyStaff at U-Haul Moving & Storage of Palm Harbor 30750 US Hwy 19 N Palm Harbor FL 34684 are excellent! Highly recommend this location. Penny, Kenny, and Rachael were good to deal with. Entire staff friendly! Paul DeMeo
Paul DemeoVery helpful and well organized. Highly recommend.
john guzikAwesome staff best moving company around !!!! 100%💯
richie smithramp for truck and parking curbs should be white or yellow for better visibility
Robert LindbergHelpful, friendly and knowledgeable staff
Benjamin Zolkower | Overall ExperienceCounter staff as always. AMAZING.
DONALD RUVELAS | First ImpressionsTermites in unit! When I brought it to the attention of the office staff they stated it was above their pay grade. When I talked to the manager she offered replacement boxes and to put trash in the trash dumpster at no charge. We paid for the insurance but no resolution was given. We vacated!
Jeanine Jones | Overall ExperienceGreat staff.. knowledgeable and patient .. unit was perfect size clean and climate controlled… also rented 10 ft truck for the day…. Easy drop off after hours…Facility is super clean and well maintained. final billing spot on! Highly recommend this location for your storage and truck needs.. professional all the way!
Glen Hebert | First ImpressionsService and staff were excellent!
Larry VETTOTI had an appointment and was told it would take 1 hour. Upon arrival they told me it could take up to 4 hours because they were busy with truck returns. Then I paid by company check and they guy could not provide me a receipt because he did not know how to process a check
Tiffany Revine leashes And LayoversAll went well.
Ryan BarkerEverything was awesome!!
Joy SakelsonThe staff at U-Haul was very nice and helped me with my unit that was destroyed by a rat infestation. All my bad remarks are for the fact that rats got into my unit and made it their home. I want to be clear that the staff was accommodating but still all my stuff is ruined.
Amy Santana | Overall ExperienceVery friendly staff.
raymond gilreathStaff appeared to be overwhelmed upon pickup and drop-off.
Dorian ModjeskiEverything was perfect. Nothing more I could ask for.
Russell BruhnFor 7am in the morning.…Kenneth was extremely friendly and helpful! We had fun renting a truck! 😂
Steve JohnsonI would tell everyone that I moved everything out early was not due until the 21st pay again but I did not get any money back. That is your policy. I will tell them to just make sure they wait and give it back to you all before the next month is due, they will not get their money back… My home was destroyed by tornado October 12 in Dunedin Florida… I had to get a post office box and turned it in early when I got an apartment they even gave me money back
Sondra Martin | Overall ExperienceBy far the best storage facility I’ve ever used. Professionally run Rachel Pospisil is a gem in your crown U-Haul!!! She runs a tight ship and always keeps costumer satisfaction the highest priority!! She was so friendly and informative that I actually looked forward to visiting my belongings…I would pop in and say hi just to feel her warmth. As far as the facility, it always felt welcoming and safe. Clean and inviting. I cannot emphasize enough how truly happy I was using U-Haul Palm Harbor Storage…if I had more free time in my life I would climb the highest mountain and shout your praises!!! I preach the gospel of U-Haul Palm Harbor Storage to anyone looking to store their beloved possessions. Top-notch!!!! I’m actually sad that no longer require your services, I will miss my interactions with your friendly staff.
Alan Pelno | Overall ExperienceVery Pleased as usual
ROBERT THOMAS | First ImpressionsI rented a storage unit for over five years and never had my issues. A very clean and pest free facility
john Gallagher | Overall ExperienceGreat experience, friendly staff!!
Jessica Ozer | Overall ExperienceEverything and everyone was great. No issues at all. 😁
eduardo salles | Overall ExperienceLeon was amazing!
Leonid Pinskiy | First ImpressionsExcellent staff, extremely helpful and friendly. Special thanks to Leon, he was very attentive and patient, explained everything clearly.
eduardo salles | First ImpressionsAwesome place for storage
JENNIFER OLIVER | Overall ExperienceMy huge issue is this I had the smallest unit and started paying $110 and within 2 yrs I’m at $180 and yet u go looking around elsewhere especially Oldsmar area it’s way cheaper, your staff are unprofessional if you call them and leave you on hold for ever , it’s a burden trying to call in to make a payment, customer service is we’re it needs to start and end in any business
alex artiaga | Overall ExperienceThank you!
Dale White | Overall ExperienceI wanted to rent an additional room but a discount was not offered. I moved to another storage facility that gave me a hefty discount for the 2 units
Pietro Dambrosio | Overall Experiencemove in and move out was great
Betty Paro | Overall ExperienceI got stuck in the elevator one time and the doors wouldn't open.
phil baker | Overall ExperienceGood vibz!
Anthony hardman | First ImpressionsFriendly quick service. You guys make it easy
Thomas Spohn | First ImpressionsOnly problem we ever had was when the elevators were down and we went to get items out and never were notified. I would recommend an email when elevator is out of service as it was a long drive. This happened 3 times in the last year and a half.
Barbara Dobat | Overall ExperienceThis Uhaul facility, location, and staff are tremendous!
Dale White | Overall ExperienceRachel runs a top-notch, efficient, effective and knowledgeable staff, which includes her self. Her leader ship skills and demeanor are also top notch.
MICHAEL ELSTON | First ImpressionsStaff was always very helpful and kind
Kimberly Byford | Overall ExperienceFive stars for customer service and assistance. I use their facility for about a year and they were always accommodating to all of my requests indeed even when I was halfway around the world. They helped me reserve a truck and find personnel to help load my furniture and possessions for a trip to Pensacola Florida. I plan to buy another condo in the Palm Harbor area and I will use this facility again’ professional & great manager terrific service.personnel.
Charles Randall | Overall ExperienceAlways my go-to place for moving and storage while I lived in Palm Harbor.
Sheryl Blakey | Overall ExperienceRate seems too high
Stewart Wilson | Overall ExperienceVery bright and clean facility. Good security!
Jennifer Steinig | Overall ExperienceI was impressed with how clean and easy it was to store on the second floor. Highly recommend. Dr. Burford
Glen Burford | First ImpressionsEasy to work with on everything.
John Scanlon | Overall ExperienceI kept my belongings in your facility for the past six years and during that time the ceiling leaked the entire time into my storage unit and destroyed all my property. This facility was recently engulfed in the largest hurricane in the past 40 years and this facility in Palm Harbor never had their roof inspected after the storm and therefore absolute negligence on the part of U-haul and therefore is responsible for the loss and destruction of all my belongings. Know that I am coming for restitution for all damages occurred. Because I have undisputable proof of U-Haul's negligence in this case because I happen to have before pictures that show the ceiling tile in my storage facility was already coming down the day I locked my stuff in it 6 years ago. Meaning U-haul had every opportunity to address this issue before it matured into this disaster. Hence I am following suit.
Laurence Lukasik | Overall ExperienceZach & Chris were wonderful. Very helpful.
Joanne Pascual | Overall ExperienceThe Storage Facility was immaculate. I always found the facility very well supplied and everything in working order. The employees are always very helpful and well trained in their job. The Manager really runs a tight ship.
WILLIAM CORDER | Overall ExperienceThe facility is very clean. The staff is very helpful and friendly. I highly recommend this storage facility.
JUDY PIOTROWSKI | Overall ExperienceHorrible customer service anytime I went in with questions. Late fees were not explained clear at all when signing up.
Amanda Henrikson | Overall ExperienceMy overall experience with both Rachel Popisil, Facility manager as well as the other facility staff has been has been very positive. Rachel has been more than willing to work with me in addressing any questions, concerns or problems that may have need of being addressed. My overall experience has been a positive, pleasant & professional one. Would highly recommend this location & business! Thank you.
manon De Shields | Overall ExperienceAustin and Chris were very helpful and professional and answered all of our questions and concerns. Rental process went quickly and smoothly!
christian frezza | First ImpressionsKim & Diana at the sunset point & 19 in clearwater fl are the best! They arranged for last minute storage needs & took care of everything--it felt like real VIP treatment! I'm grateful & really appreciate their assistance.
Debra Maukonen | First ImpressionsRachel was absolutely fantastic, so helpful and pleasant. She went above and beyond to help us with this transition. Could not have asked for a better experience!
JULIA Lespier | First ImpressionsUnfortunately i was checking in at a very busy time and had a new hire learning key stroke by key stroke. Instructions about how to get in And out of building B were not given so it was a bit frustrating.
Jennifer Steinig | First ImpressionsA reservation seemed to be not recorded correctly, but regardless, after a long day of driving to arrive, the staff were nonchalant and did not seem to care about how inconvenient the situation truly was. They were inconsiderate of how daunting switching from a 1st floor unit to a 3rd floor unit was, when expecting the first; and overall, it did not feel as though we as a customer mattered. It was a take what we have or leave mentality. Quite upsetting after a 5hr drive.
Stephanie Candiano | Overall ExperienceIt would have been an excellent rating but the elevator at the facility was damaged, and we had to carry all our stuff up and down the stairs. It took us 5 hours to unload our stuff. We came in last Tuesday, as of yesterday afternoon the elevator was still out of order
Milagros ParraCastro | First ImpressionsUsed a storage stall for 2 years U haul staff was friendly and always helpful with what I needed. Would highly recommend them
Eddie odonnell | Overall ExperienceMy escrow was delayed by a few days causing my storage to auto pay again. This facility does not prorate their monthly rents.. so I paid for 3 weeks of empty space and I'm sure they'll rent the space within those 3 weeks, getting paid twice for the same space is unethical. They give 24 hour grace period, as of that's helpful.
NICOLE LOPEZ | Overall ExperienceCustomer service was great whenever we needed anything. Clean storage.
tamara MELENDEZ | Overall ExperienceThe manager Rachel is very dedicated to keeping the business operations running smoothly. Her willingness to work with me when I needed it was most helpful. I would recommend her facility to anyone.
Dawn Marie Januzzi | Overall ExperienceQuick and Easy!
Ann Spence | Overall ExperienceEmployees were extremely professional and courteous.
jerry duncan | Overall ExperienceEveryone that helped us went above and beyond to make our move easy as possible.
James Stevens | First ImpressionsGreat place & people.
Marie Brazier | Overall ExperienceMoved out 4 days before rebilling walked into the office in person to let them know I’m vacating and also called as the moving truck was leaving to confirm this and the lady at the front confirmed the account was closed. Well today they tried to bill me because the account wasn’t closed at all. I feel like she didn’t listen or do anything at all. Literally had one job and failed it with flying colors
jully baker | Overall ExperienceIt was not clear where to swipe my card to get access to the gate. If someone is new to a facility all necessary information should be given. It also would have been helpful to let me know which floor my storage unit would be on. During the online reservation process it would be nice to know how the lockers are because disable people may not have access to a top locker.
Sherry Cooper | Online Move InI had a variety of sizes of climate controlled storage units over the 19 years that I used Palm Harbor U-Haul storage. Rachel Pospisil, the manager, was always accommodating and helped me find the right size storage for my needs at the time. They were all easily accessible and the facility is laid out nicely for parking near your unit.
ANNA IVERSON | Overall ExperienceI have done business with other local competitors of UHaul and lost everything in their storages. UHaul is the only one who has been willing to work with me to catch up on my account when things became difficult. I have worked with Rachel most of the time...and she has been awesome. Lori has also been wonderful. And, all of the other people who work at this Palm Harbor location have been cordial and helpful. For those reasons, you have my loyalty...and I thank you.
Carol Tietjen | First ImpressionsAll Good
STEPHEN THOMPSON | Overall Experience$$$$$$$$$$$$
Demetrio Serraino | Overall ExperienceGood people
don langley | First ImpressionsThank you for everything
Faye Tribble | Overall ExperienceLori was great!
Litsa Froustis | Overall ExperienceWe were very happy
RUTH LIVINGSTON | Overall ExperienceGreat experience
Carlos Calderon | Overall ExperienceThe whole U-Haul team and experience were great! So helpful, thanks!
Scott Goodman | Overall ExperienceRachel Pospisil was great to deal with.....
William Greenbaum | First ImpressionsMade a reservation for a storage unit. They were aware my u boxes were being delivered. We arrived to unload them to the unit and were told we had no reservation. Extremely frustrating We were given a smaller unit which was not enough. We were told when we reserved the unit that this was the only one that size and it’s a good thing we reserved it. Obviously this was a lie. The manager advised us that someone must have reserved it on line. We confirmed our reservation the day we reserved. Very poor customer service by the manager and no apology from her. She made up a story and obviously gave our unit to someone else. What is the point of a reservation? They took my credit card to hold the reservation for what purpose!
Sheri Fevelo | First ImpressionsThe only thing I did have a problem with was about halfway through my storage time there I think I was there for six months using a storage unit. they increase the monthly price without letting me know ahead of time.
Luis Artiga | Overall ExperienceExperience was great! Will be a return customer when I am in need of a Storage Facility.
Katherine Conner | Overall ExperienceIt just got too expensive for me to afford.
JOHN HUNTER | Overall ExperienceI had a storage unit for 14 months, small 5x10 temperature controlled. However, my monthly price went from $104.99 to $139.99 by the time I checked out. An increase of over 30%.
Chad Miller | Overall ExperiencePlease follow up with Largo to confirm order # 28000070 has been closed out. 3 U-Boxes were delivered to Palm Harbor and emptied on 8/26/21 and I don't want to be billed for another month rental on 8/28/21
Brian Sponsler | First ImpressionsLong time customer with no complaints or problems. Very helpful staff - all long term employees at this location.
Barbara Scott | Overall ExperienceAll the staff was helpful except the supervisor, who I believe name is Rachel. I had my stuff in the unit for over a year. Told her on July 30th I would be moving my stuff out. She said have to be out by August 7th. I asked her multiple times if there was anything else I needed to do. She said no she was putting a note in that I would be moving & the 7th is the last day. I moved all my stuff by the 7th.I got a email for a late fee and rent for next month. Had to call she did not put a note in. She also on another date blocked my car in & when I asked if she could back the truck up. She said yes. But proceeded to continue unloading frieght for another 5 minutes. After, that she has given me dirty looks. She has a terrible attitude and should not be serving people.
brianna ridge | Overall ExperienceIt was a pleasure to have such a well maintained and secure facility to temporarily store my items, your commitment to your customers is refreshing and you made it easy to service my account through auto pay and email communication. I will definitely keep you in mind for future storage needs. Thank you, Joe
Joe Grover | Overall ExperienceI arrived and they helped me park the truck and arranged to let me leave it there overnight. Very impressed the customer service.
Susan Agostinelli | First ImpressionsThe high prices, inaccurate sizing of units (my 10x10 was 10x8’.75”), taxes on top of unit rent (never in Cali or Nevada did I ever pay that, I have rented dozens of units in my life), forcing insurance on units, never in my 67 yrs did I ever pay that. Total heavy handedness and unethical corporate junk fees.
john blanco | Overall ExperienceExcellent customer service. Convenient carts and plenty of them to help with your move to include carts to move mattresses.
julie holland | Overall ExperienceThe monthly cost went up making in unaffordable for me.
Tracey Gagnon | Overall ExperienceThe palm. Harbor store was great. The pickup location in newington Virginia was not The staff were overworked abs grumpy. They needed help
JOHN COSTER | First ImpressionsNot having 24 hour access to the storage facility was hindering
Robert Days | Overall ExperienceVery unhappy with the fact that I paid $157.00 for 10 days. I used your service to move to Florida & storage facility for 3 months, then rented another trailer to move out of storage. Overall spent around or over $1000.00 & you people charged me a full months price for 10 days. That's the only thing I'm unsatisfied with.
Deborah Knopp | Overall ExperienceTo Austin from Florida one way in 2019 and one way back to Florida in 2020, and one way to Tallahassee. Great vehicles and great service!
Allie Heller | Overall ExperienceYes I would Recommend someone to U-Haul but the rates for the units are too high Specially while going through this pandemic.
LaSondra White | Overall ExperienceI was having a very bad day. As a result I LOST/LEFT two items in the Uhaul Truck I rented. A pair of keys and my dolly. I recognized I left the dolly once I returned the truck. I scurried back to the Uhaul center where my dolly was waiting on me. The next day, I noticed I was Missing my keys. I back tracked where I could lost them...to my pleasure the Uhaul staff kept them safe for me also. Super people...and PLEASE tell them I said they are great.
leonard chatman | First ImpressionsClimate controlled, secure, well-kept - wouldn't go anywhere else.
Meaghan Kelly | Overall ExperienceThe young man who helped me was very helpful, friendly, and very knowledgeable. I greatly appreciated how helpful he was. He answered every question that I had and was very friendly about it. I felt that he was a great asset to the company and wished that other companies hired such friendly and helpful employees. He had a great attitude. I am writing this as a real customer and not being paid to leave a survey.
JUDY PIOTROWSKI | First ImpressionsU-Haul storage worked just fine for me.
Curtis Eshelman | Overall ExperienceJust some confusion as to where to enter it is was resolved quickly.
Stavroula Pardalis | Online Move InPicture of the space was deceiving compared to actual space. My stuff came from a 2 bedroom condo. My movers had to force everything into the storage space. Had I known that earlier on, I would’ve gotten a bigger space.
ELPIDIO LOLENG | Online Move InStorage unit was fine. I visited the service counter a couple times and the staff is not friendly or helpful. Once I had a billing issue and I called manager Rachel several times and she never returned my call.
paula upton | Overall ExperienceVery well organized, very helpful, very efficient. Nicely done!
JAMES KEVIN CRAIG | Overall ExperienceGreat experience
JEFF RHODES | Overall ExperienceThe experience and facility was overall very good. My only complaint is my on file Credit Card expired and I forgot to update the Web Site with my new one. U Haul did not notify me that I missed the payment because of the expired CC. They instead, charged me a late fee and sent a letter to my second point of contact. Very upsetting to get a call that I was late on a payment by my on file point of contact. Uhaul had all my correct information. But failed to contact me properly.
Richard Haslitt | Overall ExperienceRachel , And Staff Were Great !
William Studstill | Overall ExperienceRob Brown
Karen Makrianes-Brown | First ImpressionsThe staff here are consistently excellent.
Frank Quattromini | First ImpressionsI had this storage unit for 10 years and it was a great experience. The online bill pay was very convenient. I would definitely use this facility again.
ELIZABETH SAPERSTEIN | Overall ExperienceA very well-maintained facility with excellent services and products to fit moving needs. The only thing I found that needed to be improved on was the time it took to check-in at the counter. I think that needs to improve since time means everything when a customer is trying load and unload their personal belonging. As for the facility and personnel it could not be better. Thanks for taking such good care of the facility and your equipment.
WILLIAM CORDER | First ImpressionsA very good experience. We retired and moved to the area last June. The storage was extremely helpful as we transitioned. We started with a larger unit and moved to a smaller one as we were able to assimilate our belongings. Birth units were good. The equipment provided was very helpful. Everything was clean and accessible. Thank You.
Gerald Street | Overall ExperienceAlways great service from Uhaul! Thanks
Lisa Vitale | First ImpressionsRachel was very helpful in explaining everything and setting up my unit.
john griffin | First ImpressionsLeon was great!!
Dana Equi | First ImpressionsGot water damage from a leak. Staff helpful with insurance claim. Would not take a unit on top floor re: possible water leaks. Manager was always helpful and professional.
KERRY KUSHMICK | Overall ExperienceLiz was so extremely helpful. Rented my storage spot and when we got to our assigned storage spot we quickly realized it was going to be way too small. My companion went back to the office and Liz quickly redid my rental agreement and even added my militray veteran discount that I forgot to ask for. We got a unit in the same area we were already parked at. GREAT JOB Liz!!!! Thank you. Our faciliry is in Palm Harbor, Florida.
Val Kenney | First ImpressionsAwesome 👍😊 Professional Employees, Do Not Change Anything. Thank You Kindly.
cheryl hoffman | Overall ExperienceMade my day!!!!! Professional & very knowledgeable
sofia guraleci | First ImpressionsI was given a second floors unit which required using the elevator. My daughter was with me and we already have a fear of elevators and this elevator was broken. We were trapped inside for an hour. None of the emergency equipment worked inside. No one heard us yelling and banging on the door. I called the front office and was on hold so long my phone went from 50% to 4%. I ended up calling 911 to have the fire department get us out of the elevator or we would have been trapped in there all night. I didn’t even get an apology from the manager and when I requested for her to switch me to a 1st floor, she first offered me a 3rd floor! Even after the trauma we just went through using their elevator. Worst move in experience ever.
natasha keeto | First ImpressionsFantastic facility. Thank you very much. Leon was great to work with.
Edward Malinski | Overall ExperienceThe desk staff were very helpful. The area from which we entered our storage area has a huge cover which made it super convenient in the rain. I definitely recommend this location to people in or near Palm Harbor
Karen Richards | First ImpressionsOutstanding service and facilities.
Thomas fondren | Overall ExperienceAll the staff at the Palm Harbor location were very helpful. Definitely will use this location for all my moving and storage needs. Thank you!
CHRISTINE UECKER | Overall ExperienceOutstanding service!!!
Brandt Werner | Overall ExperienceAll great except some issues with the Operation of the security gates and cards working. I hesitated to go after business hours for fear of problems occurring.
marsha gass | Overall Experiencethe best
frank bellafiore | Overall ExperiencePlease tell people the “movers” don’t come with a truck. Almost turned into a disaster. Spoke to multiple people and no one told me I had to rent a truck and drive it. Also say the “movers” don’t have dollys etc. Heard this is common complaint so please fix and help people.
Linda Roberts | First ImpressionsPeople are very good and very helpful 👍 thanks to all of you for your help.
Eufemio Rivera Gonzalez | First ImpressionsNicest U-Haul facility I’ve seen and the staff are awesome
David Witherspoon | First ImpressionsI am a teacher and need a summer storage area. Usually another teacher and i share. I have been doing this for years. The facility i was in was easy and convienent. I LOVE THE NEW SUN SHADE OVER THE AREA!!!!! I will request it next year.
kim stewart | Overall Experience100 times better than Public Storage & 1000 times more convenient. Could not ask for better customer service.
Joe Matta | First ImpressionsI have used this storage facility for over 10 years. Rachel, the manager, has been so kind! She answered all my questions and was helpful when I needed to reduce room sizes. It has been a great experience.
MONIQUE RUST | Overall ExperienceThe Manager there was very nice and compassionate and understanding whenever I had a problem.
BRENDA DUNLAP | Overall ExperienceRachel and her team work very well together and run a good operation LOL the only reason I know that is because of my multiple trips there to get things organized for our move!
carolyn rettig | Overall ExperienceThis facility was very clean and the staff very helpful.
Cynthia Poust | Overall ExperienceLaurie at the front desk has excellent customer service skills. She is always accommodating and helpful.
Jill Van dyke | First ImpressionsThank you!
charles park | Overall ExperienceI don’t give many testimonials but feel I need to express the gratitude I have have on multiple occasions rented storage at her facility, referred multiple Families for their Rental needs and supplies and purchase all my Box/Supplies at that facility !!! Rachel the Mgr I must say goes above and beyond her job requirements and functions. Definitely personable, listens without interruption, always calm and endearing. I cannot give her a raise but definitely an atta girl.
MICHAEL ELSTON | Overall ExperienceEasy Peary start to finish. Awesome facility and friendly helpful staff. I would definitely recommend and use again.
suzan ladouceur | Overall Experiencedid it all online. worked great
Ed proefke | First ImpressionsExcellent experience
suzan ladouceur | First ImpressionsThe storage unit was for my son's personal excess items. He relocated to Brazil to start a Sanctuary for elephants, www.globalelephants.org. I had another storage area for business related items that I recently cleaned and rearranged to enable me to consolidate into one place. I had no issues with anything at your facility.
NORM BLAIS | Overall ExperienceLeon and Victor were amazing. They always go above and beyond to make to make me feel welcomed. My rental and storage move in was a breeze! Thanx guys!!!!
RENEE JOHNS | First ImpressionsFast, professional service paired with a clean and safe building environment. Very happy with our selection to use U Haul in Palm Harbor.
Phil Campbell | First ImpressionsNo comment. No complaints.
Joanie Pilot | Overall ExperienceI loved this location! The place felt safe and secure. Staff were very accommodating. Would put my belongings here again in a heartbeat.
larry reinhold | Overall ExperienceI would have liked to be able to access at anytime as my best work hours are in the middle of the night. Otherwise I appreciated the staff that went out of their way to make my check in/out smooth.
Heather Murphy | Overall ExperienceThe staff is the best around. Always willing to help if needed.
Eric Birkholz | Overall ExperienceVery good day to deal with. Thank you
linda melton | Overall Experiencevery pleasant experience
jon winter | Overall ExperienceExcellent service at any time!!
Betty Jo Szunko | Overall ExperienceSpecial thanks to Leon who went above and beyond to help us with our Upods and storage unit.
Glenn Maltais | Overall ExperienceGreat customer service from the woman at front desk!
todd lyon | Overall ExperienceAlways helpful and knowledgeable Thank you
Mary Brandner | Overall Experiencevery nice and well maintained.
Don Graveman | Overall ExperienceService was quick and easy overall I had a very pleasant experience
Ladraysha Maxwell | First ImpressionsCustomer service is outstanding
Betty Jo Szunko | First ImpressionsWell run business Clean secure service facility
Richard Cox | Overall ExperienceVery happy with everything
George Toper | Overall ExperienceFor the short time that we used the storage we had a very good experience thank you.
Diane Anderson | Overall Experiencecould not find online reservation, .then called after i left in truck asking when i was going to pick it up. did not give my license back.did not close storage account even though told plan.
Chris Bush | Overall Experiencerenting the locker was straight forward, quick and easy. The guy that assisted us was very polite and efficient
lynn watson | First ImpressionsWay too expensive
EDWARD DOLLARD | Overall ExperienceThe staff was always friendly AND very helpfull!! The buildings were clean and well lighted. Always felt safe. Thanks.
sarah pearsall | Overall ExperienceOur sales guy new his stuff he was very sweet.
Diane Anderson | First ImpressionsNo comments
Armand Paquette | Overall ExperienceIn the past it was hard to find carts but this has improved in recent months.
cheryl young wardell | Overall ExperienceReally stupid that uhaul company policy doesn’t pro rate storage charges forcing people to pay for a service they are no longer using sounds ridiculous
Dalton Dasher | Overall ExperienceHelpful staff, clean, secure building.
Julie Krutsch | Overall ExperienceGreat facility and convenient location
TRINA BANE | Overall ExperienceVery good and pleasant service experience.
john cruickshank | Overall ExperienceStaff member did a great job explaining everything
Sam Vereschzagin | First ImpressionsVery helpful and gave a good introduction to their facility and assistance in the getting ready to move in
George Toper | First ImpressionsToo many price increases and rent is too high
MARGARET FROST | Overall ExperienceEnjoyed working with you "RACHEL" YOU MAKE U-HAUL THE BEST! Janet Maloy Realtor
JANET MALOY | Overall ExperienceExcellently run operation. Interactions with staff have been professional and outstanding. I want to single out Rachel who is on top of everything. Any organization would be lucky to have her. Than
aladar nesser | Overall ExperienceFor the 2 1/2 years we used this faculty the staff was very helpful. The only problem I had was inability to utilize handicapped parking due to U-Haul equipment parked in the space.
Barron Brown | Overall ExperienceGreat service! Staff was always helpful and the storage units were well maintained. Definitely recommend!
Melinda Lang | Overall ExperienceEmployees were helpful in getting us to our storage area
Donald Weidt | First ImpressionsThey started by charging for my free month then when they canceled the charge the next day I started getting harassed about being late paying for free month. Even got locked out.
Mary Elbabaa | Overall Experienceleon very professional
donald nowakowski | First ImpressionsNone
chris cox | Overall Experiencevery expensive...It cost me $200 more to move because the elevator was broken . No compensation was offered from your company. Staff varied .
getulio herran | Overall ExperienceVery accommodating.
Kathy Bonwit | Overall ExperienceMy unit was ready, paperwork went smoothly thanks to Rachel!
Julie Krutsch | First ImpressionsI am no longer a client, my rent payment was late by a couple days and 3 weeks later a late notice/demand letter was sent to a family member who was my emergency contact, that was uncalled for.
Gordon Despot | Overall ExperienceEveryone was amazing at this facility! I was having a rough time with the pick up location people and the uhaul hotline, but this place made up for that! She made our drop off and storage easy!
Phillip Haney | First ImpressionsGreat customer service and very easy to set up storage and return rentals. Thank you!
Melinda Lang | First ImpressionsThis facility and almost every U-Haul facility is consistently good - with great, professional staff.
Nancy Conn | Overall ExperienceLoved the staff and the facilities were very clean. Would definitely recommend to other family and friends!
edwin jr grube | Overall ExperienceRachel operates an efficient facility.
CHARLES GUINN | Overall ExperienceSo quick easy and service oriented. Can’t remember her name but she was great. Thanks
deborah huffines | First ImpressionsRon and Leo are very professional and always helpful. We felt safe and confident leaving for Missouri in 27ft Truck with transport.
Philip Palmer | Overall ExperienceStaff at Palm Harbor location very courteous and helpful. This was a very difficult move for us because of our ages and medical condition. Rachel and her crew did everything possible to help us.
pat croak | Overall ExperienceVery friendly and helpful staff!
paul cavanaugh | Overall ExperienceWonderful facility, with friendly staff.
Ivonne Bessil | Overall ExperienceVery pleased with our total experience. Employees were all very polite
ROBERT STAFFORD | Overall ExperienceThe manager Rachel is very helpful and professional. I will continue business with them in the future and highly recommend.
jessica cope | Overall Experienceclean and freindly
ROBERT ZANGRI | Overall ExperienceUhauls palm harbor location managed by Rachel Popsipil is by far a superb example of what you expect to see rolled out across the United States.Their attention to detail and service is bar none.BRAVO!
CARLISLE FORRESTER | Overall ExperienceRates are higher than most but worth it. Each unit is climate controlled versus the hall that the unit is in which is a bonus.
Rachael howsare | Overall ExperienceVery professional friendly and helpful!!! 4 Stars open 7 days per week. Thanks for a smooth move.
Kathy Bonwit | First ImpressionsThis facility was exceptionally a benefit in my needs. Everyone was very polite and professional. Thank you.
David Belcher | Overall ExperienceI’ve been a customer since 2013 and never had any issues with my items in storage or access for all of these years. The customer service has always been excellent and they are always ready to assist.
NATALIE ALCEE | Overall ExperienceThis was the first time we used the new UBOX service and it was a 1100 mile move and couldn’t have gone better. We will definitely recommend this way to move, your employees were friendly and helpfu.
donna schmiederer | Overall ExperienceFast and friendly
Suzanne French | First ImpressionsThanks you so much! Nancy C
Nancy Conn | First Impressionsi love this store. i tell everybody i can how great you are. excellent staff! much appreciate you and thanks a million!!
arlene massey | Overall ExperienceThe best U-Haul storage facility in the area.
LAWRENCE PAREENE | Overall ExperienceEasy in and out. Well run facility— even during the last hurricane the staff kept us informed.
DONALD HUBER | Overall ExperienceFacility was Fantastic!! Exceptionally Clean with Friendly staff. Would highly recommend.
evie kotsol | Overall ExperienceU-Haul took the worry out of using temporary storage--a very well run company, They think of everything to make storage easier.
Diana Huber | Overall ExperienceI had an excellent experience
Leslee Wallach | Overall ExperienceOutstanding customer service!!!
MATTHEW BELAUS | Overall ExperienceI rented a UBox. Everyone was polite but not knowledgeable about UBox service. I had to call several times to get information AND Made several calls to get the UBox picked up from my driveway.
Karen Melvin | Overall ExperienceGreat staff
MARILYN WILLIAMS | Overall Experience.
Ariana Zayac | Overall ExperienceMy only issue was that when I called to let them know i was out of the unit I was told I could not call them directly and had to go there in person. Not convenient at all. Thank you,
Kathryn Shue | Overall ExperienceLORI HELPED IN EVERY WAY POSSIBLE. SHE WAS EFFICIENT AND SHE WAS PLEASANT AS CAN BE! THANKS TO LORI FOR MAKING THE MOVING EXPERIENCE EASY! MERRY CHRISTMAS UHAUL!
DEBRA KURIN | ReservationRachael is a UHaul Rock Star! Great staff and responsiveness, especially when software went haywire, charging twice for September's rent. I would do business with them again.
Debra gabriel | Overall ExperienceGood service. Pricey though
Joe Self | Overall ExperienceI had a very good experience. The staff was friendly and helpful.
Carole Snyder | Overall ExperienceGreat experience
RENEE COULTER | Overall Experiencecouldn't be better
michael weight | Overall ExperienceExcellent customer service . Great and knowledgeable employees. That's why I continue to use this location.
dino mihalis | Overall ExperienceHappy with all the services we have used here.
DREW DAVIS | Overall ExperienceEnjoyable experience
SHANE STEPHENS | Overall ExperienceGreat staff, 1st rate facility.
Stanley Karczewski | Overall ExperienceRachel and staff are the best. I’ll always be back
Bob Williams | Overall ExperienceVery friendly staff and would go out of their way to help you! Glad I chose U-Haul at Palm Harbor, Florida!
Betty Jo Szunko | Overall ExperienceI would recommend to friends.
ANNIE IV | Overall ExperienceVery quick and courteous service.
Stanley Karczewski | ReservationAll went well
THOMAS ROMAND | Overall ExperienceThey was really nice and helpful.
MALACHI ROMNEY | Overall ExperienceWe reserved a 10x10 and were not told that it wasn’t climate controlled. We checked in and were told that’s all that was available. The unit then had a lock on it. There’s a lot more to say but no roo
Kelley STRYCHARZ | ReservationThe staff was outstanding and the facility/grounds were maintained with great care! If in need of these types of services again, I would certainly return here.
kenneth morgan | Overall ExperienceThe staff at this location are friendly and helpful with moving and storage solutions.
MICHAEL GRUBB | Overall ExperienceThey met my needs. Very satisfied and would use uhaul again if I needed storage.
jerry moore | Overall ExperienceI have used this facility twice, 2months + each time & have been very satisfied. Should the occasion arise where I would need storage facilities I will use them again.
PATRICIA BURDETTE | Overall ExperienceOutstanding service from the manager Rachel and her team. Very well run facility
jeff greenberg | Overall ExperienceRachel has been great!!!
PAR TECH | Overall ExperienceI signed up for a 3 x 3 x 3 locker. But did not understand that I had to climb a ladder to get to the top locker. I am to old (81 years) to climb to the top so so had to cancel my contract
Robert Burleigh | Overall ExperienceAccess for renters would be ideal. The hours were not convent when needing accessin the mid evening hrs or later evening on weekend
joyce huffines | Overall Experiencegood
DAVE HYTNER | Overall ExperienceThe Staff is Courteous and Knowledgeable. They were more than happy to show me the many options they had. The unit was clean and easy to get to with a roomy elevator and courtesy carts to share
KEITH CONOVER | Overall Experience