Customer Reviews for U-Haul Moving & Storage of Oak Lawn

3,930 reviews

8900 S Cicero Ave   Oak Lawn, IL 60453

(708) 422-2332

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(708) 422-2332

8900 S Cicero Ave
Oak Lawn, IL 60453

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Haytham Mohammad 
Rating:
5.0

Hire more staff, only one person was working at the time we were there.

Richard Sterling 
Rating:
5.0

Customer did not leave a comment.

Mahdi Olwan 
Rating:
4.0

Customer did not leave a comment.

Scott Greenway 
Rating:
5.0

Great fast service

Wayne Sagotz 
Rating:
5.0

Customer did not leave a comment.

Deborah Gannon  |  Overall Experience 
Rating:
4.0

Excellent customer support very helpful with answer. I will recommend this site.

David Wylie 
Rating:
5.0

Nothing, the employees are spot on. The best of everything from them. Top notch people and performance. A+A+A+ All day long. 👏👏👏👏👏

KILEY O'LEARY 
Rating:
5.0

Top notch service as always from Uhaul

Roger Scheve 
Rating:
5.0

Have more vehicles available.

JOSE ARZUAGA 
Rating:
5.0

Customer did not leave a comment.

Lester Haim 
Rating:
4.0

Customer did not leave a comment.

ROBERT FITZPATRICK 
Rating:
5.0

Customer did not leave a comment.

JORGE REYES 
Rating:
5.0

Customer did not leave a comment.

Jorge Reyes 
Rating:
5.0

Customer did not leave a comment.

Fransico Bravo 
Rating:
5.0

I did have difficulty with app not responding when returning. Entire staff is always extremely helpful at this location. I have rented equipment several times there.

MICHAEL BUTZEN 
Rating:
5.0

Not a thing.

Steve Sanders 
Rating:
5.0

Truck needs suspension and alignment service Steering is off center Trucks drifts into other lane and handles poorly on bumpy roads Check engine light is on Other than the equipment staff were awesome...check out was great Checking in was with problems...location could not be detected.

Nathan Bowens 
Rating:
3.0

I rated average only because the unit I was assigned to had no lock. I was told it would be on the door. The office closes at 7p and I got there about 6:45p. I was assured the lock wouldn’t be an issue. I had to leave my belongings because we unloaded and I wasn’t going to load the truck again and go home with everything. I only had help for yesterday, it wasn’t possible for me to go back the next day.

Martha Navarrete  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KHADIZAH BROWN 
Rating:
5.0

Customer did not leave a comment.

Mary Carol Bertrand 
Rating:
4.0

Very good experience

Terrence Brown 
Rating:
5.0

Customer did not leave a comment.

Donna GASIOR 
Rating:
5.0

Everything works fine thank you

Gregory Cater 
Rating:
4.0

Make sure that the credit card reader works!

Steve Sanders 
Rating:
5.0

I had two amazing young men that help me with my moved yesterday. They were so efficient very hard-working. I would definitely recommend them to all of my family and friends. I would also give them a two thumbs up 100% good job and I will be calling them again in the near future.

gracie bumpers 
Rating:
5.0

Nothing everybody was great, especially Trent!

Linda Walker 
Rating:
5.0

Customer did not leave a comment.

Morticia Peterson 
Rating:
4.0

All was good.nothing.

Stanley Banko 
Rating:
4.0

Customer did not leave a comment.

Lolita Hagen  |  Overall Experience 
Rating:
5.0

Your doing it

RAMON VENEGAS 
Rating:
5.0

Thank l you

Naim IMTEIR 
Rating:
5.0

Customer service rep was very knowledgeable and professional. Equipment was clean. Storage unit was clean and well maintained.

Regina Barnes 
Rating:
5.0

Rental was great! Not much to improve on.

Marvin Wessel 
Rating:
5.0

Customer did not leave a comment.

Danny Collins  |  Overall Experience 
Rating:
5.0

Great people to work with

Haytham Mohammad 
Rating:
5.0

Customer did not leave a comment.

DAVID RYBICKI 
Rating:
5.0

Great customer service, great equipment.

Terry Testa 
Rating:
4.0

Online quoted 3.5 hours, got there and was quoted 1.5 hour wait. Awesome!

Alexandria Griffin 
Rating:
5.0

I rent from UHaul very often and I go to the same location is Oak Lawn, IL. The ENTIRE staff is very professional and always very polite. They always go above and beyond to make sure the trailers I rent are always up to great standards. I'm very pleased to be able to count on uhaul for my moving needs and I never worry about the condition of the equipment cause I know it's been well maintained.

Terry Testa 
Rating:
5.0

Staff friendly

Jen Radosevich 
Rating:
5.0

Customer did not leave a comment.

Janene Ellzey  |  First Impressions 
Rating:
5.0

Everyone I delt with was great.

MICHAEL BUTZEN 
Rating:
5.0

It was my first time renting anything from UHaul; I always have my son handle things like this. Being a senior Citizen I was overwhelmed not knowing what to expect. The associates made it easy as everyone was professional. The associate that checked me out was very welcoming and helpful, He made the checkout very easy.

Yolanda Lott 
Rating:
5.0

Customer did not leave a comment.

kevin hester  |  Overall Experience 
Rating:
5.0

Very knowledgeable staff

Robert Richter 
Rating:
5.0

Customer did not leave a comment.

Eric Mangan 
Rating:
5.0

Customer did not leave a comment.

Frank Kriegseis 
Rating:
5.0

Customer did not leave a comment.

Danielle Johnson 
Rating:
5.0

Customer did not leave a comment.

David Stelmack 
Rating:
5.0

Absolutely nothing. This is the first time I ever enjoyed my U-Haul truck rental experience.

Brianna Lockett 
Rating:
5.0

Customer did not leave a comment.

Wanda Sutherlin 
Rating:
4.0

Customer did not leave a comment.

John Wilson 
Rating:
4.0

Customer did not leave a comment.

Olga King 
Rating:
4.0

Customer did not leave a comment.

Aliyah Fykes 
Rating:
5.0

Very nice , fast efficient service

Alan Viggiani 
Rating:
5.0

Nothing i had no problems

ALBERT DUNFORD 
Rating:
5.0

I'm at this location very often. Each time I have had an excellent experience with the staff and equipment. Everyone is well trained, very polite, and very professional.

Terry Testa 
Rating:
5.0

Customer did not leave a comment.

Rosalyn Buford  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Tommie Gbur 
Rating:
5.0

Customer did not leave a comment.

alisha hill 
Rating:
5.0

Customer did not leave a comment.

EDUARDO DELUNA 
Rating:
5.0

Nice people

LUIS MENDEZ 
Rating:
5.0

Keep the good work

Keith Fields 
Rating:
5.0

Staff members are great people

Haytham Mohammad 
Rating:
4.0

Customer did not leave a comment.

BRIAN LYNCH 
Rating:
5.0

Customer did not leave a comment.

Amjad Naji 
Rating:
5.0

Lower prices

JEROME MORRIS 
Rating:
5.0

Customer did not leave a comment.

sarah wicks  |  First Impressions 
Rating:
5.0

It would be nice if it was mentioned at pickup that it needed to be gassed back to level of the tank when I picked it up. When I picked up the truck, it was only 3/4 full. Most rental cars have it filled then ask you to fill it up before bringing it back. Since it wasn't full, AND I was being charged by the mile, I was not aware it needed to be partially refilled before returning. Plus, it is hard to get it to the level it was when you picked it up as you have to keep stopping and checking the gauge as you fill. Just my $0.02.

David Garlick 
Rating:
5.0

Customer did not leave a comment.

David Griffin 
Rating:
3.0

Drop off was terrible.

Rachel Kotrba 
Rating:
5.0

Definitely like the self service experience. It’s almost too good to be true that it’s that simple!

Luis Torres 
Rating:
3.0

Vehicle was dirty in the dashboard area. Full tank should be provided at time of service. I have returned a truck with more gas and didn't receive credit.

Ricardo Aguilar 
Rating:
5.0

Customer did not leave a comment.

Dan Nesnidal 
Rating:
5.0

Customer did not leave a comment.

Dan Nesnidal 
Rating:
5.0

Customer did not leave a comment.

william melaniphy  |  Overall Experience 
Rating:
1.0

I didn’t use it. Wouldn’t let me cancel

Dionte Robinson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WESLEY HENRY 
Rating:
5.0

Customer did not leave a comment.

Kenneth Kurnat 
Rating:
4.0

They were great. The experience with customer service was a nightmare. My pick up location had to be changed 3 times the morning of pick up due to errors by uhaul staff

Robert Forgue 
Rating:
5.0

Customer did not leave a comment.

ALEXANDER CEREZO 
Rating:
5.0

Customer did not leave a comment.

joel garfias 
Rating:
5.0

Stay the same

Evertt Collins 
Rating:
4.0

Had storage for three and a half years was very well maintained and will use again if I need a storage unit again in the future.

Adrienne Esparza  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY HEAD 
Rating:
5.0

Personal was excellent to work with

Donald Kita 
Rating:
3.0

The entire truck leaked over all the stuff we packed it in overnight. Very box soaking wet, every tv soaking wet.

Kevin Kennedy 
Rating:
5.0

Customer did not leave a comment.

Adrian Anderson 
Rating:
5.0

Every thing was good

DOROTHY JOHNSON 
Rating:
4.0

Stay open longer, online check out could be intimidating.

Glen Kosche 
Rating:
5.0

Nothing, my experience was perfect! Great customer service

Adrian Anderson 
Rating:
5.0

Customer did not leave a comment.

Anna Williams-May 
Rating:
5.0

Customer did not leave a comment.

Nathan Christensen 
Rating:
5.0

Customer did not leave a comment.

Luis Salaya Gomez 
Rating:
5.0

This is the best haul experience ever I've used them before and each time has been amazing the staff is knowledgeable and helps on Jacob is the best they will always be my go to

Diane Reed 
Rating:
3.0

Managment needs to do better when speaking to any customer. I felt like his attitude was not professional at all, he was not well spoken, I couldn’t hear what he was saying most of the time. When I have been a customer for years and felt like I wasn’t treated right. Very unprofessional.

Victor Jimenez 
Rating:
5.0

Good

arjun patel 
Rating:
5.0

Customer did not leave a comment.

ANGELA RUSSELL 
Rating:
5.0

Customer did not leave a comment.

Daniela noriega  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jerry Bwanhot 
Rating:
5.0

Customer did not leave a comment.

greg bayer 
Rating:
5.0

The people was very nice and helpful

SARAH WILLIAMS 
Rating:
5.0

Thanks Awesome

Curt White 
Rating:
5.0

Customer did not leave a comment.

FAUSTINO CASTILLO 
Rating:
5.0

Customer did not leave a comment.

FAUSTINO CASTILLO 
Rating:
5.0

Marc and staff are great. They always greeted me with kindness and respect every time I came there and went out their way to make sure that I was doing well. So if I need them again, I will NOT hesitate to store my items with Marc! Also I definitely want to thank his sister for her help for the past 4 years!

Dwayne Lewis  |  Overall Experience 
Rating:
2.0

We waited 20min for someone to come and help us

Hamza Abdulraheem 
Rating:
4.0

Great customer service

andrew Morrison 
Rating:
5.0

Customer did not leave a comment.

Bennie Hill 
Rating:
5.0

Customer did not leave a comment.

Alaaeddin Mansour 
Rating:
3.0

Customer did not leave a comment.

Jonae Kates 
Rating:
5.0

customer service was excellent.

wanda parker 
Rating:
5.0

Very clean and friendly

Mark Rokosz  |  First Impressions 
Rating:
5.0

Excellent service

manuel diaz  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

andrew joslin  |  Overall Experience 
Rating:
5.0

It would be great when a small business gives a bigger business profit Why not set up a discount promotion rate!

HECTOR SALGADO MOYO  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

vanessa Lopez  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Christine Korpitz  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Felicia Serrano  |  Overall Experience 
Rating:
5.0

The staff is courteous, efficient and demonstrate a willingness and patience to answer any questions asked. They make the process very easy. As previously mentioned, I have used U-Haul in the past and I have called on their service to date, because the experience is excellent. I appreciate that their storage units are inside the buildings as opposed to some other storage facilities, thereby eliminating being in weather elements (rain/sub-zero temps/blizzard/blazing heat) when accessing items. I will definitely recommend U-Haul to those seeking storage and/or rental of trucks and vans for their moving needs!

JUDY CHAVIS  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

MARIO ARROYO  |  Overall Experience 
Rating:
5.0

Nice place good people very helpful

James Jolly  |  First Impressions 
Rating:
2.0

Manager sucks.

Roshunda Gibson  |  Overall Experience 
Rating:
5.0

Very nice place the people knows how to take care the people

Francisco Andrade  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Crystal Baker  |  Overall Experience 
Rating:
5.0

Very impressive, clean, easy access. love the indoor loading area/garage

Sharon Stiglic  |  Overall Experience 
Rating:
5.0

Service was great keep up the good work

Latonja Ross  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rhonda Moore  |  Overall Experience 
Rating:
3.0

It’s insane the prices for storage!!

ANGELA BARR  |  Overall Experience 
Rating:
5.0

Great staff! Helful,friendly knowledgeable

JOSE ORTEGA  |  Overall Experience 
Rating:
4.0

Overall, very pleased

Maurice Johnson  |  Overall Experience 
Rating:
4.0

Thank you 🙏🏾

Janetta Pegues  |  Overall Experience 
Rating:
5.0

Great location, very nice and clean! Staff was always helpful!

Maria Mendez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TALONA REED  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nancelle McPhearson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Annetta Stella  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William Martin  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Sharon Ortega  |  First Impressions 
Rating:
5.0

Staff was very friendly and helpful in particular the young lady

Carolina Nunez  |  First Impressions 
Rating:
5.0

Marc the manager, Patrcia were excellent. The location was very clean, the storage locker itself was so clean. Very good place to put your things.

Rosalyn Buford  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Chynna Farrow  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ASHLEY RAY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TRACY JOHNSON  |  Overall Experience 
Rating:
5.0

Best storage facility 89th Cicero Always helpful, courteous and kept very clean.

Linda Morgan  |  First Impressions 
Rating:
5.0

Me resolvió un gran problema el poder contar con un lugar seguro y limpio para mis pertenencias. Gracias

jose loyo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carla Davis  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Antoinette Sullivan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Serrell Drew  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

INDIA LOFTON  |  First Impressions 
Rating:
5.0

Over the years i have used this storage facility and truck rentals this location has been very accomodating I highly recommend this location

DAOOEED YISRAEL  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James Schick  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Cherese Williams  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Crystal Baker  |  First Impressions 
Rating:
5.0

Staff was very nice and helpful.

SAM TAYLOR  |  First Impressions 
Rating:
5.0

I moved from San Diego to Chicago using all U-Haul products and services. The uhaul on 1300 Wilson Ave, National City, CA 91950 was EXTREMELY HELPFUL with installation of my hitch & renting a trailer. When I made to Chicagoland area, the U-Haul staff at 8900 S Cicero Ave, Oak Lawn, IL 60453 were EXTREMELY HELPFUL and went over and beyond by staying a little later to get my storage and trailer drop off established! The corporate phone operators were EXTREMELY HELPFUL as well!! They went over and beyond to get me connected to other U-Hauls for my trailer drop off & storage setup. If it wasn’t for U-Haul my move/road-trip back to Chicago might have not been possible.

Derek Ridgnal  |  First Impressions 
Rating:
1.0

I was having issues with my card to make payments I tried for weeks to get in touch with the office with no luck I wanted to make my payment over the phone not only that but they reached out to me like once regarding my unit I wasn’t able to reach the office until the day my unit went up for auction and was told I had to wait and see if it wasn’t auctioned off at the end of the day which again I was unable to reach the office every time I reached the call center I was told notes would be put in for a return call from the office and they never returned my call I will not be recommending this location to anyone as far as storage goes. I lost literally everything I owned in that unit and am now starting from literally nothing rebuilding my entire life it’s beyond frustrating and disappointing. During business hours customers should be able to get directly through to the office not routed to a call center and constantly be told you will receive a call back that never happens

BRANDON DIAZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAVID REYES  |  Overall Experience 
Rating:
4.0

My experience with U Haul Oak Lawn was above average. The staff was friendly and professional. I will definitely use again and recommend to friends and family.

gwendolyn Lyons  |  Overall Experience 
Rating:
5.0

Personally my experience was quick and fast. I understood my contract and what my financial obligations are to be. It’s nice to know that there is a 5-day grace period. My recommendation is visit them for your next move.

ROSE MITCHELL  |  First Impressions 
Rating:
4.0

I was asked if I received an access code but I did not under that had to be put i before accessing my unit so an alarm would not sound. And that I should enter the code when I’m leaving as well!! Does the code time out? Otherwise, staff was helpful and patient. I really like the way the storage unit is setup—easy access and the code!

Traci Shobe  |  Online Move In 
Rating:
1.0

I fell behind on payment because of my complicated pregnancy and delivery however i called and visited frequently checking to see if i still had time to pay as I have done before. My last visit was not recorded neither was I informed of auction even after i specifically asked nor did i realize an old phone number was listed because the guy at the desk did not say anyone was trying to reach me. However my items were sold and none of the information the lady provided to me as of recent was given to me on my last visit beginning of May when i added an authorized user stating my return with payment. I am very disappointed to have lost my life beings after trying my best to communicate through this difficult time by phone and in person.

TELENA POSTLEY  |  Overall Experience 
Rating:
5.0

I am so very satisted with my expeirence. The assotiates are extrememly knowledgable and helpful. The facility is extrememly clean, hours are good, and lockers are very spacious and clean. I feel my items are safe here and will remain in the same condition I brought them. You will not be disappointed with your experience!

Lauren Leonardi  |  First Impressions 
Rating:
4.0

N/A

jose loyo  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

DARCEY OLIVER  |  Overall Experience 
Rating:
5.0

Very good storage facility.

Angel Lebron  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alex De Leon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel Rockensock  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Francisco Rivera  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

garrett loney  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Mensah McCadd  |  First Impressions 
Rating:
5.0

Brenda was absolutely amazing and extremely helpful. From my truck rental to getting me set up with my locker, she was patient and attentive the entire process. Best person that I was helped by that day. Thanks Brenda!

Joel Segovia  |  First Impressions 
Rating:
2.0

There was always an issue with payments even though I set it to automatic.

Gena Castro  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Justin mciver  |  Overall Experience 
Rating:
5.0

Whole crew was friendly

CARRIE JEFFERSON  |  Overall Experience 
Rating:
5.0

The whole process was smooth. We even had a map showing where the storage was. When we had questions staff was ver helpful!

Stephanie Branch  |  Online Move In 
Rating:
5.0

Excellent service.

Christopher Mendoza  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JOSE ORTEGA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tyree Moss  |  Overall Experience 
Rating:
5.0

I highly recommend this U-Haul location. The staff is always friendly and helpful. The facility is clean and easy to access.

TRICIA PONICKI  |  Overall Experience 
Rating:
5.0

Your staff were very helpful,fast and professional keep up the good work

Rachel Rendon  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

KARL WILSON  |  First Impressions 
Rating:
5.0

The prices are very high, which is the reason why I terminated my lease

Sandra Dioro-Grant  |  Overall Experience 
Rating:
4.0

It would be excellent if there were no stairs.

Christine Szewczyk  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cherli Joseph  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TRICIA PONICKI  |  First Impressions 
Rating:
5.0

I had two storage units over the last 1 1/2 staff w

sharon gans  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE MC KEOUGH  |  Overall Experience 
Rating:
5.0

The facility was very well secured, clean and organized.

Glenn Moore  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CELESTE SULLIVAN  |  Overall Experience 
Rating:
5.0

Very clean and well lit facility never any issues Thank you

Mary Ann Sollis  |  Overall Experience 
Rating:
5.0

You are more better than your competitors more cleaner place more friendlier atmosphere thank you

Howard Wilson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MIRANDA VALDEZ  |  Overall Experience 
Rating:
5.0

Great facility, clean and very accessible. Staff extremely nice and always helpful. Easy to do Auto payments and good email communication.

Hannah Hayes  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Patrica ward  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

richard acevedo  |  Overall Experience 
Rating:
3.0

I could not access my unit several times dealing with Uhaul

ISHMAEL CORBBINS  |  Overall Experience 
Rating:
5.0

Good

MARIA MIRANDA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Edna Boyd  |  Overall Experience 
Rating:
3.0

N)A

JUANA MEDRANO-HAYWOOD  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Deborah Williams  |  First Impressions 
Rating:
4.0

Very clean and accommodating, team was super helpful when I had questions

DENISE GIBSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Delores Jones  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Felicia Tolliver  |  Overall Experience 
Rating:
5.0

The assistant manager was very personable and made sure I was well taken care of.

Shifon Willis  |  First Impressions 
Rating:
5.0

N/A

jose loyo  |  Overall Experience 
Rating:
5.0

Lady at desk was really nice

MIRANDA VALDEZ  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jorge Castillo  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LA GRANT DAVIS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brenda Smith  |  Overall Experience 
Rating:
4.0

Very helpful looked cleaned was a little hiccup with rental but quickly fixed

Jeanette Hernandez  |  First Impressions 
Rating:
1.0

Numerous emails sent no response..can never get a hold of workers there they never answer phone..run very poorly..would never recommend

CHRISTINE CHAMPAGNE  |  Overall Experience 
Rating:
5.0

Great place to store

Anthony Watkins  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sally Reyes Gonzalez  |  Overall Experience 
Rating:
5.0

Both the guys working was very nice and helpful

Dorothy Jackson-Wright  |  First Impressions 
Rating:
5.0

The staff - and especially Montel were always helpful, professional, organized and friendly. From everyone who worked at the service counter to the people receiving rental vehicles that I had returned. I stored my belongings for a year and rented trucks and vans many many times. It was always a great experience working with the group at this particular UHaul facility. 5 stars

elle murphy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rachel Smith  |  Overall Experience 
Rating:
5.0

All of your employees that I came into contact with were wonderful. Employee Elvis was the best of the best!

RITA MANARPAAC-ALVAREZ  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

sally Reyes Gonzalez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Schnippel  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sanja randjelovic  |  Overall Experience 
Rating:
5.0

Friendly and excellent service. Great establishment. Great employees Very helpful. Thanks, will recommend if needed.

Andre Marcus  |  Overall Experience 
Rating:
5.0

The facilities were clean, the staff were helpful, knowledgeable and nice.

Fred McEwen  |  First Impressions 
Rating:
5.0

Excellent

RASHIDI BARUTI  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOHN ROSADO  |  Overall Experience 
Rating:
5.0

Your manager is fabulous

sally Reyes Gonzalez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Janet Winkler  |  Overall Experience 
Rating:
5.0

Friendly helpful and understanding!

Nicholas McElroy  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BRANDON DIAZ  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Annetta Stella  |  Overall Experience 
Rating:
5.0

This location and the guys there are incredible, best uhaul staff I've ever seen always willing to help, great communication and even better personalities.

Edwuije Saintilien  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOHN ROSADO  |  First Impressions 
Rating:
5.0

Good 👍

Odiljon Rasulov  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RAFAT JABER  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Javier Castillo  |  Overall Experience 
Rating:
5.0

Sufficiently Met my needs

Tanya Marfo  |  Overall Experience 
Rating:
5.0

Sufficient for our needs

Tanya Marfo  |  Overall Experience 
Rating:
5.0

Great staff, very helpful and attentive. Communicative and very professional

spartan irrigation creation  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Roger Dampier  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Erickson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

BRITTANY MITCHELL  |  First Impressions 
Rating:
5.0

Ninguno

jose loyo  |  First Impressions 
Rating:
5.0

I will use U-Haul again in the future

Danny Rivera  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elisha Stokes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

OLIVIA SOTELO  |  First Impressions 
Rating:
5.0

I appreciated the staff checking to make sure the storage locker was locked. On two occasions, I did not properly lock the storage area and staff let me know.

Barry Sturm  |  Overall Experience 
Rating:
5.0

Clean and convenient access

Miguel Camacho  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Glenn Martin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wojciech Kubala  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

lupin gause  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CARLOS INIGO  |  First Impressions 
Rating:
5.0

It is great

Victor Buirst  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nancelle McPhearson  |  First Impressions 
Rating:
5.0

Prompt attentive and expedient I was dreading the check-in move-in but he made it enjoyable almost fun! In the past it has always been a long drawn out disorganized process. He knew his property and vacant units well. I was escorted up to the unit and all my questions were answered. Thank you

Nathan Bowens  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

christine Wachewicz  |  Overall Experience 
Rating:
2.0

I haven't moved in because I couldn't get into the facility to store my furniture. I was given an access card but not instructed on how to set up the access code. I still have the furniture on the truck!!

Niquia Simbler  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TALONA REED  |  First Impressions 
Rating:
5.0

Staff was understanding of my unfortunate situation and very helpful.

CELESTE SULLIVAN  |  Overall Experience 
Rating:
5.0

The gentleman that is African American of descent, very admirable and super nice, he needs a raise. I frequent the place often since I have moved here from Louisiana between him and the Owner. Great experience hands down

AHMAD SARAMEH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joseph Harris  |  Overall Experience 
Rating:
5.0

Scheduling a truck for rent and acquiring a storage unit was a very easy process! Thanks for that!

Jamillah Ali-JOYCE  |  First Impressions 
Rating:
5.0

The gentleman who helped me close my storage account (Anthony, i think?) was very courteous, pleasant, & provided great customer service.

Nikeva Lawrence  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Valerie Latham  |  First Impressions 
Rating:
5.0

I've had multiple interactions with multiple staff at this location. Every one I have contact with have been very helpful and courteous, and really work well as a team.

MICHAEL DAVIS  |  First Impressions 
Rating:
5.0

Excellent service.

Linda Kay  |  Overall Experience 
Rating:
5.0

Love the curtesy and helpful staff

AHMAD SARAMEH  |  First Impressions 
Rating:
5.0

Great customer service

JOSE ORTEGA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Javon Echols  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Felicia Serrano  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

CHRISTINE CHAMPAGNE  |  First Impressions 
Rating:
5.0

Was just what I needed 👍👍

shawn brown  |  Overall Experience 
Rating:
2.0

Regular problems with autopay which was a known issue. The great month autopay didn’t work they contacted me, ran the card again and it worked. Every time after that though they did not contact me until it was 14 days past due, locking me out of my unit, and I would have to call for someone to unlock it. Last month, despite knowing this is an ongoing problem, they threatened to put a lien on my unit. After paying and again having the late fee waved I decided this would be my last month bc it’s not worth the stress.

Keri Poma  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

SHERRON westley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joanne Smith  |  Overall Experience 
Rating:
5.0

This is a secure and very well maintained location. I would highly recommend it if you need storage units. Well managed

gary belak  |  Overall Experience 
Rating:
5.0

This facility is the best storage experience I’ve had I thought being on the third floor would be difficult . That proved to be false.

James Murphy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARGARET TANGUAY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Miguel Conde  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

lupin gause  |  First Impressions 
Rating:
5.0

Montrell was EXCELLENT and extremely helpful!

KAREN GUNN  |  Overall Experience 
Rating:
5.0

Very clean secured and professional

Angela Brassfield  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

JUAN CEPEDA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Darnise Colman  |  Overall Experience 
Rating:
5.0

This is by far the best U-Haul in the city of Chicago. Professional kind courteous employees efficient and Facilities spanking clean

Joanne Smith  |  First Impressions 
Rating:
5.0

I really appreciate the cleanliness, the remote control operation of loading garage, the temperature controlled unit. The staff was helpful opening and closing the account to the unit. They were also very knowledgeable of the size truck I would need to transport the items in the unit. Overall,? I would definitely recommend this facility. Great job!

vondra duckett  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Guillermo Espinoza  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shamaria Jordan  |  Overall Experience 
Rating:
5.0

Very friendly and helpful staff. They really work as a team. Very professional.

James Kleinick  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Debra Drake  |  Overall Experience 
Rating:
4.0

The gentleman at checkin at Oak Lawn was great! Very helpful as this was out first time using a storage space.

Ana Gonzalez  |  Online Move In 
Rating:
2.0

Customer did not leave a comment.

DINA ACEVEDO  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Taschell Pickens  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Tiara Golden  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Gregory Jones  |  First Impressions 
Rating:
5.0

Great staff,great place,great customer service.

LUIS ORTA  |  First Impressions 
Rating:
5.0

All staff was great especially Ryan , he helped with my move out

Dannyell Lawrence  |  Overall Experience 
Rating:
5.0

After checking into a few other storage facilities I must say Uhaul was the most affordable and most importantly cleanest place. If ever I need to rent a storage I’m definitely coming back.

robin love  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lisa Earnest  |  Overall Experience 
Rating:
5.0

The man who helped me with my storage unit was so helpful and knowledgeable. He is an asset to your company! Friendliest person I’ve met in awhile. Thank you!!

Michelle Patras  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mike Nassar  |  Overall Experience 
Rating:
2.0

Wait time was excessive to get checked in and obtain access. Unit is on the third floor which was not what was discussed when the reservation was made. Unit seemed smaller than 15x10 and had a narrow doorway which made it difficult to move furniture in.

jIM Mohler  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

HINAD SAMHAN  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

L Frith  |  First Impressions 
Rating:
4.0

The people at the facility are nice. The online sign up is very easy. I don't think they make it clear that these are not normal walk in units. These are stacked one on top of another. They need to make note of that. I'm pretty unhappy honestly, but that's a corporate issue. I rented a truck there a couple of weeks ago also. The staff is very nice, very courteous. Pleasant to deal with. That's why I took a star off. I like the actual facility very much.

Nancy Decarlis  |  Online Move In 
Rating:
5.0

Montel was very professional and courteous. Awesome customer service experience.

Stephan Sellers  |  Overall Experience 
Rating:
5.0

Great customer service

MONTELL SMITH  |  First Impressions 
Rating:
5.0

N/A

Lawrence Williams  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jasmine Williamson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Patrick Scott  |  First Impressions 
Rating:
5.0

Thanks to Montell and Jacob who made my move a smooth transition. Their assistance and knowledge made it easier. I would highly recommend them at the Uhaul in Oaklawn.

Midna Rodriguez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christopher Mendoza  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Juanita Velazquez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lizet Torres  |  Overall Experience 
Rating:
4.0

The garage doors at your oak lawn location on Cicero Ave need some service. They open they don’t open

Juan Mata  |  First Impressions 
Rating:
5.0

Great Service

Donnie Chapman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Frederick Hines  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOHN CONNER  |  First Impressions 
Rating:
5.0

No

Patrica ward  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rachel Smith  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MARIA MIRANDA  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

symphony sledge  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stephan Sellers  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lori Bohanon  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Guillermo Espinoza  |  First Impressions 
Rating:
3.0

We didn’t get a lock to secure storage. Was said there was none but that’s really unfortunate our storage is just open.

Shamaria Jordan  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Michael Kealy  |  Online Move In 
Rating:
1.0

No lock was in the room

Michael Kealy  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Lily Paterno  |  Overall Experience 
Rating:
5.0

The staff is friendly and very helpful

Nakesha Jackson Moultrie  |  Overall Experience 
Rating:
1.0

No lock in unit staff was rude

Timothy Harvey  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Rita webster  |  Overall Experience 
Rating:
5.0

Very clean. There are two buildings and I was confused by where my room was bc the online reservation just tells you a room # but not a building #. I went inside the office and the guy who works there was polite and very helpful. He gave me a map of the building and explained how to disarm the unit with my access code and where to pull my car up. I guess I would just say when you do an online reservation, the process of where to find your building and how to disarm your room should be provided via text before you get there to make things a little more clear.

Taylor Keila  |  Online Move In 
Rating:
5.0

The only problem I had was there was a mice that died under my mattress and I had to get rid of cause of smell..

juanita brooks  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jaime Cueto Fernandez Pena  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Mary Ann Sollis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

sanaa Abdelsalam  |  First Impressions 
Rating:
5.0

The young lady that help me was very friendly very knowledgeable great customer service

christine Wachewicz  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

pamela cruz  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

gary belak  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JAY LEWIS  |  Overall Experience 
Rating:
3.0

Had to wait a while but okay

HAROLD ABERNATHY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Patricia Matthews  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rita webster  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Trizse Shields  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Daniel HENRY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Faarooq Lowe  |  First Impressions 
Rating:
4.0

There should be access to storage unit earlier than 5am or a small additional fee to have 24hr access.

Edwuije Saintilien  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stefani Stokes  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Karen Franklin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Israel Guerrero  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Barry Sturm  |  First Impressions 
Rating:
5.0

Montale was very helpful and efficient!

sierra shelby  |  First Impressions 
Rating:
5.0

Great customer service experience.

KAMISHA GRAy  |  First Impressions 
Rating:
5.0

I signed up online due to convenience, but was charged the first month’s rental, when I was eligible for the free month’s rent. I did speak with someone via phone about it and they will credit my next month’s bill. Please make sure this happens, thanks. SR 1259

Sonia Ruiz  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

LYDIA ROWE  |  Overall Experience 
Rating:
5.0

Helpful staff. Clean facility

Kimberly Fowler  |  First Impressions 
Rating:
5.0

Thanks.

Michael Trovato  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Anthony Palermo  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

rosalind bush  |  First Impressions 
Rating:
5.0

This location was very new and clean. The moment I walked in a can smell the cleaning products. The staff was friendly. I would definitely recommend this location.

GIANNA DI GIACOMO  |  First Impressions 
Rating:
5.0

Very clean facility, staff are friendly and helpful. I felt secure leaving my property in the facility. Most importantly I had access to my property 24/7 If I needed anything at any time. Only negative thing I can say is need more parking for customers and more staff on the weekends as they are the busiest days. Otherwise keep up the great job! Will definitely recommend friends and family. Thank You Uhaul

baldemar claudio  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Maria Martinez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TRICIA PONICKI  |  Overall Experience 
Rating:
1.0

Woman at counter did not know what she was doing and gave me wrong size storage unit. She mumbled quickly and I asked her several times to repeat what she said She could not get remote to work I asked her where I go to unload and she said to ask the guy on next shift when I return Truck

tim king  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brenda Kilpatrick  |  First Impressions 
Rating:
2.0

Staff was unacceptably helpful with the fact that I was assured my reservation for a storage unit was taken care of and it was not I was basically told what do you expect me to do by a u haul staff member very bad customer service I went over all of this on the phone before arriving at the storage unit just to arrive and be told there is no reservation for me there and after all of that I received a storage unit that I was told by u haul would be big enough to site a 2 bedroom apartment in which it was not and by the time I figured that out it was too late and the facility was closed so due to that fact I was unable to store all of my furniture in the space u haul has been very unorganized with my whole reservation for storage I would like some kind of credit toward my storage unit and towards all of the extra gas that was out in the truck that I didn’t need to put I’d appreciate a prompt response in this matter and expect u haul to rectify this situation for me...

Laurie Brown  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JESUS ESPINOZA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Minnie Tyler  |  First Impressions 
Rating:
5.0

It was a little busy, other than that, it was a nice experience. Thank you! Than

Danyell Baptiste  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

nicholas lockhart  |  Overall Experience 
Rating:
5.0

Great service

Rose King  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JASON hAMMERQUIST  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

margaret smith  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kristopher Walton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ashley Robles  |  Overall Experience 
Rating:
4.0

The only complaint is that an elevator or a ramp would have made it a less strenuous move. The only open locker was on the first floor and not the ground floor which was what I had registered for. When I got there it was too late and we were too tired but had no choice but to move it up a flight of stairs. I wish that it hadn't been changed but the employee td us they were building a new facility and I could request to move to that location when it was completed. If when I am ready to move it will be coming back to my house. I just wish that Uhaul had stayed with that ground floor instead of the 1st floor. Like I said a ramp or an electronic lift or elevator would have made my rate an excellent.

Wendy Patrick  |  First Impressions 
Rating:
2.0

The actual storage unit design with the low ceiling and no light is not good. I will not chose a facility with this configuration in the future. I'm not the tallest at 6ft but I've had moving support that could not move around without the danger of bunping their heads on the sprinkler. Lifting heavy furniture is also difficult if you have to bend over while doing it.

Vernon Cole  |  Overall Experience 
Rating:
5.0

Quick and friendly

Karen Utz  |  Overall Experience 
Rating:
5.0

They were all wonderful.

Cheryl Junior  |  Overall Experience 
Rating:
5.0

Nice customer service.

shantrice riley  |  First Impressions 
Rating:
5.0

I had a storage unit there for 12 months while i was living in another state. I am very pleased with knowing that being 992 miles away my personal belongings were kept safe.

Tanya Kimber  |  Overall Experience 
Rating:
5.0

Wonderful customer service!!

Cheryl Junior  |  First Impressions 
Rating:
5.0

Brenda was very polite.. And took care of me Quickly and very informative..

ALEXANDER CINTRON  |  First Impressions 
Rating:
5.0

Great customer service.

Francisco Holguin  |  First Impressions 
Rating:
4.0

The driveway to access the storage unit is hard to drive into with a 17 foot truck

Loretha Sheppard  |  Overall Experience 
Rating:
4.0

The only drawback was the construction near the entryway which I know is temporary...

LISA TONEY  |  Overall Experience 
Rating:
5.0

I love this location the staff is very friendly and helpful..

latrice hill  |  Overall Experience 
Rating:
5.0

Workers were super friendly and helpful and answered all my questions.

aginieszka szpernoga  |  Overall Experience 
Rating:
5.0

Great service by Ryan

Onivi Koudouovoh  |  First Impressions 
Rating:
5.0

The two gentlemen that helped me were absolutely great. They explained everything in detail and showed me around and how everything works.

aginieszka szpernoga  |  First Impressions 
Rating:
5.0

The employees are always nice friendly and helpful...

latrice hill  |  First Impressions 
Rating:
5.0

Excellent customer service from Brenda, Marc and a third young man whose name I didn't get, all of them were very accommodating.

caroll hibler  |  First Impressions 
Rating:
5.0

All the staff were very helpful and knowledgeable, they made a task that is a physical pain a very pleasant experience.

ERNEST YAMICH  |  First Impressions 
Rating:
5.0

Completely satisfied with U-Hall Storage.

nadel piggee  |  Overall Experience 
Rating:
3.0

15' truck had no cruise control. Very little explanation on how to use the dolley. Dolley not in the best condition. But staff was friendly and courteous.

johnathan javier  |  Overall Experience 
Rating:
5.0

Always friendly service and ready to help. Brenda is a lifesaver. I would highly recommend this facility.

BLANCA RODRIGUEZ  |  Overall Experience 
Rating:
2.0

Rude and un reasonable staff especially Marc Coffman. Unprofessional to the max, the reviews were right about him. Get rid of him and put lights up in those dark units and it would make it a better pl

Marcus Witherspoon  |  Overall Experience 
Rating:
5.0

Thank you guys for keeping my belongings safe and clean at a reasonable price.

sonia ruiz  |  Overall Experience 
Rating:
5.0

Jimmy, the man who checked me out was very helpful and literally jogged to get my truck. He wasn't dragging his feet and he was very friendly.

megan stidham  |  Overall Experience 
Rating:
2.0

New general manager is needed at that location. He’s the only one that was already rude and unprofessional. He will even talk about the customers behind their back to the other customers. Mark fire!

ALEXIS GONZALEZ  |  Overall Experience 
Rating:
5.0

Should be cheaper

gary belak  |  Overall Experience 
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Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

    We have the most coverage in North America!

  • U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane

    Propane service delivered straight to your door!

  • Trucks for Sale

    We have the largest selection in the industry!

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