Everything was simple and quick, checking in, getting hooked up, dropping off. Only recommendation is layout of parking lot, could be organized for a more pull through type experience, there is little room for turning around to drop off trailers.
STEPHEN BIGGIECustomer Reviews for U-Haul Moving & Storage of O'Fallon
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This was the best worry free experience I have had in a long time. Hats off to you and your staff
Susan Henry | Overall ExperienceI WOULD MOST DEFINITELY RECOMMEND YOUR FACILITY 2 EVERYONE. FRIENDLY AND PROFESSIONAL STAFF. SHOUTOUT 2 MATT LOGAN AND DIANE. U GUYS ROCK!!!!! HATS OFF 2 ALL OF U ALL!!!!!
CARLYNNE BIVENS | Overall ExperienceYour staff was rude and were not helpful.
Abbey Francis | Overall ExperienceThanks
latisha king | Overall ExperienceI've rented from uhaul a few times and it's always been a great experience, the workers are always great help ,friendly and professional . Very clean place . Great deals .
Karen Goodrich | Overall ExperienceSuch a great experience with the automated systems and people I worked with. Couldn't recommend it more!
ALEXANDRA CARTEE | Overall ExperienceThis move wasn’t the best due to the National booking staff. They got the reservation wrong 3 times. It just caused extra stress and frustration on my part. It all worked out in the end.
Tina Cox | Online Move InEvery staff member I came in contact with was awesome, like they really appreciate my business.
Jeffrey Cheek | Overall ExperienceEveryone was so helpful and professional. What I like most was. How do you could read the fuel gauge into how many gallons of gas to put back in the truck I also picked up a chair from the spot inside the storage Unit that no one wanted. I thought that was very nice. All U-haul facilities are not this nice. I'm glad I went to O'fallon missouri
Jeffrey Jones | Overall ExperienceI rented my space in 2018, and now I am moving out of it. Everything was as it was when we put it in. No bugs or critters at all. The floor was still clear and clean as it was on day one. Had to leave it due to the expense for me. Yes it is a good storage facility.
laura niere | Overall ExperienceEverything was great with the exception of the Rate going up every year
mary martin | Overall ExperienceThe cup holders of the truck was broken before we got it
Monica Villon | Overall ExperienceAnyone i had met through getting the unit and closing out were awesome. i hope you have a lovely day
Stephanie Parker | Overall ExperienceThis uhaul storage was a great place for me to temporarily store some of my things. It is centrally located,has great hours,easy loading area,plenty of carts to load & unload with. We'll lit secure large hall ways an elevator. Even has a restroom inside the the building. All round great place. Oh an the employees are awesome. I had 1 who went above and beyond to help me get the unit rented.
DONNA ALCORN | Overall ExperienceI was very happy with my experience at the U HALL IN O'Fallon mo. Employees where a joy to deal with and were very kind.
SHARON RIEFLE | Overall ExperienceI had an unusual situation and in the last half hour of the work day I made a request. On of the employees named Colin stepped up to the plate. I have to say he went above and beyond what I would have expected. Because of his commitment to his job. I was able to move into my unit last night. If your looking for a storage unit you get what you pay for. The level of customer service was top knotch. Even when I couldn't figure out how to enter the building after hours. The manager came to my rescue. I can't remember the last time a company went the extra mile to help me. Uhaul has a great crew at this location!! The move in went well they had enough carts for me to load my entire 10ft truck on to them. The elevator was huge the hallways were wide and well lit. All in all this was a great move. Oh I forgot to mention one of the best surprises I got the 1st month free! Check them out Uhaul !
DONNA ALCORN | First ImpressionsThe staff was extremely friendly!! i believe her name was Diane who walked us thru how to get into the storage when we were having a hard time!! Thank you!!
BRANDY LUETKENHAUS | First ImpressionsThe assistant manager was very helpful, professional, attend definitely recommend this location!
Rafael Diaz-Villegas | First ImpressionsI have used your storage units before and will always recommend you!
Barbara Parsons | Overall ExperienceUpon clearing out the unit I found no rodents or roaches there or once I got my items home. The employees were always courteous and helpful.
Carla Cooper | Overall ExperienceWonderful experience. Great job.
Doris Mueller | Overall ExperienceEasy fast check-in. The App kept blacking out at certain points, so I finished check in at the office. Overall excellent experience. Very low stress!
James Britt | First ImpressionsIt was very clean and maintained, except there does need to be a concrete fix right at the opening of the door. Made it a little difficult to get the carts over.
LINDA HULSEY-FRALEY | First ImpressionsThank you! Matt did an excellent job helping us with questions and getting the moving truck in twice. A great place to store your belongings.
rick jones | Overall ExperienceAlthough everything was safe and secure for 20 years - when I checked out they kept 2 months of my prepaid amount. No explanation - not happy with that.
ROBERT COLEMAN | Overall ExperienceThis facility was very hard to work with. Matt, the manager, was constantly telling us to jump at his orders. He changes written rules to suite him. Signage on the walls were constantly contradicted as to his mood. Other renters were also told things to suite his mood. He was constantly threatening to charge our credit card on file for things that could have been worked thru. I can not give this facility an average rating, in good conscience. The lockers are dark because they refuse to replace light bulbs. Proceed at your own risk of aggrevation.
Linda Whitrock | Overall ExperienceI feel a pro rated refund should of happened.
loral powers | Overall ExperiencePleasant experience. Was able to get unit quickly and easily. One drawback, parking lot situation is a bit difficult if pulling a trailer and trying to turn around.
Jane Pierce | First ImpressionsI work 3rd shift , so when I called to inquire it was close to closing time. Kevin at the ofallon mo location was very professional and easy to talk to. Kevin had the knowledge of what units were available. The next day I arrived a Sunday, superbowl Sunday, at closing time, I work 3rd shift so my days are opposite, Kevin was willing to help , remember speaking to me on the previous day, and had no problem assisting me with a unit to rent , help me find the unit , made sure I knew how to access and I left feeling very comfortable and glad that I had Kevin help me. It's employees like Kevin that make a difference for customers. Most of us whom are stressed out moving. Thank you Kevin and thank you U-Haul.
Karen Goodrich | First ImpressionsGreat place
Tiffany Kayien | First ImpressionsI was disappointed that the posted access hours were only available if you paid an extra $10 a month per unit.
Gloria Angelly | Overall ExperienceKeith was very pleasant, knowledgeable and friendly. He answered all my questions professionally, went out of his way to show me everything I needed to know about my first time using a storage facility. I feel very comfortable with leaving my possessions and lifetime memories in a very clean environment. My first experience was incredible and I'm telling all my friends and family GO to uhaul for your needs when moving and storage , your needs will be met. Ask for keith!!
Marlissa Osborn | First ImpressionsThank you U-Haul for the free month of storage! The facility was clean. The unit was easy to find. It was a perfect size! The staff was friendly. They even offered their help to tie down my trailer when I was loaded up! I really can't say enough! I've been telling everyone that I know that's moving to use U-Haul. It's worth it!
Ninett Falkenrath | Overall ExperienceI absolutely chose the right place for my long term storage. I highly recommend this place.
KATHY KIRCHHOEFER | Overall ExperienceVery helpful and knowledgeable staff
Shamira Javon Williams | First ImpressionsWhile the staff and facilities were fine, the policies are terrible. Due to my schedule (and my paydays), it seems every time I was able to move my items out of storage, my next month’s rent was pulled out. But when I asked about pro-rating (since my unit would be vacated with 72 hours and would therefore be available to rent to someone else), I was told that doesn’t happen. Why??? This last month, my rent came out and less than 24 hours later my unit was empty. How is there not a policy to refund part of that rent?
ADAM ESTES | Overall ExperienceAll employees were awesome! Knowledge, helpful, courteous & always professional. I appreciate dealing with a business so well run as your O’Fallon location’
Rita Rucker | Overall ExperienceAccommodations are fine my only.complaint is that the locker that I have has half of a support peer taking up storage space. On those units, because I know its unavoidable, the client should be made aware and it should be a discounted space bc of that reason. If I had the time I would have went to the front desk amd asked for a different unit but I did not.
Elizabeth Smith | Online Move InVery friendly and helpful staff.
TITUS BLACKMON | Overall ExperienceThe staff was so friendly and helpful I was amazed have not seen that level of customer service in a long time it was refreshing.
Susan Henry | First ImpressionsI reserved a ground level 10 x 15. Confirmed over the phone twice. Got there yesterday and they said they aren’t sure why it was confirmed because they didn’t have it available. I ended up having to pay movers 2 extra hours because they had to use and elevator which was shared with three other people moving.
ASHLY MCWILLIAMS | First ImpressionsI think for the cost of the unit, I should have had 24 hour access without having to pay more. However, overall it was a good experience & I would recommend
Jessica Bishop | Overall ExperienceNever had a problem. Facility clean friendly staff would suggest to anyone.
WES HUMBARGAR | Overall ExperienceMy only issue and I get it, but the sliding doors seem to lock a half hour before closing time and that was a pan on at least two occasions. To bad they are not in some auto lock so it could happen right at closing and not before. Other then that great place, clean and I felt safe going alone there.
denise moskaluk | Overall ExperienceStaff is always personable, friendly and helpful! I'd recommend this location to anyone over and over!!
Jo Hamm | First ImpressionsAlways needed, the team at this store is very helpful!
JOSE REYES | First ImpressionsThe guys working there are very professional and polite and easy to work with. Thanks again. Rich Tanner.
Rich Tanner | Overall ExperienceI have had previous experiences with U-Haul Moving and Storage. Have always been treated with courtesy and professionalism. Very class act company.
ARTHUR MUELLER | First ImpressionsI was very happy with the level of service and the condition of the storage locker at the U-Haul in O’Fallon, MO. I would highly recommend this facility to anyone looking for a place to store items.
Ted Hediger | Overall ExperienceThe staff at this facility are great and helpful. Everyone was friendly and willing to help. I was in a stressful situation and the staff helped ease the situation. Thank you!
Vannah PETERSON | First ImpressionsEveryone was wonderful
Carol Dotson | First ImpressionsThe staff there is always exceptional. Always kind, courteous and helpful. The manager is very accommodating and quick to answer questions.
jay gooding | Overall ExperienceI wish it would have been 24 hrs accessible.
Pratap Zapada | Overall ExperienceEd was great when I moved in a year ago. He and his team were always helpful. I had never had a storage locker before. Ed made it easy for me and went with me to see the locker and make sure I understood how to work the door and the lock so my things were secure. It was service excellence all the way. Closing out and giving the key cards and lock back was easy too. Thanks for a great experience and a secure place.
Jeanne Zack | Overall ExperienceWhen we walked in Matthew was there to greet us, I had made online reservations which was not user friendly by no means and Matt was able to fix everything for us and make things go very smoothly!! He was very friendly and easy going which made things better! My experience with Uhaul for our move this weekend was exceptional! Thanks Matt and Uhaul for everything
Lisa Mounce | First ImpressionsWould recommend them to anyone
Leslie Simmons | Overall ExperienceVery impressive staff seeking to make sure everything went well. Good loading area, very clean, efficient, organized. One bit of feedback: After hours there's a heavy door that doesn't prop open with a high lumpy threshold the cart won't go over. Impossible to unload then. Otherwise a superior excellent place.
Kimberly Bate | First ImpressionsThe people at this facility are very nice, helpful, and friendly! I have been there for about 8 years and have never, ever had any problems. It is well maintained and they make sure that i am safe.
REBECCA THATCHER | First ImpressionsStaff and facilities were great would highly recommend.
CHRIS DUNLAP | Overall ExperienceIt was the very best of all the storage units we have used over the past 12 years.thanks.
RICHARD SMITH | Overall ExperienceStaff was fantastic.
David Brown | Overall ExperienceWhen big doors locks after hours it’s hard to unload big stuff also noticed a squatter in your building living in a unit
EUGENE BRANDT | First ImpressionsThanks for not throwing my stuff out when I had a couple of late payments. Super grateful and everything is in perfect shape, thank you very much!
BENITO LUONGO | Overall ExperienceRude manager. Threatening and very unprofessional
Lanora Eich | Overall ExperienceThe staff at this location was always helpful and professional above and beyond my expectations.
BARRY MCREYNOLDS | Overall ExperienceVery well lit but not secure at all. Not one customer that I observed bothered to secure the building before leaving. I felt vulnerable the entire time I was inside the locker facility. I carried pepper spray each time I returned.
Rita Rucker | Overall ExperienceLove you !
Carole Sichra | Overall ExperienceEveryone was nice and actually relaxed and fun. They smiled and lauged with customers as well as amongst themselves. They were kind, informative and I was very happy to deal with them. The vehicle I had was having an issue, that vehicle belonged to the St Peters Mo UHaul. St Peters was no help, 20 minutes on the phone nothing, you know who was helpful.. Ofallon Hwy K Uhaul. Very appreciative of them. The vehicle healed itself but still good to know Uhaul Ofallon had my back when I needed it. Thank you!!!
Lisa Beachler | First ImpressionsStaff were friendly and professional. I have used this particular location before. Went out of my way to use them again based on service received. Definitely recommend the facility and staff at this location.
Richard Woodford | First ImpressionsThe staff was awsome. Very polite and friendly. That it self goes a long way with me.
Joseph Scherer | Overall ExperienceI had a wonderful experience at this UHaul!
cindy mech | Overall ExperienceUHaul at H K has been a great experience. I give them a 10 and I never do that!
cindy mech | First ImpressionsEverything was great.
Jeffrey Laberer | Overall ExperienceI don’t like that you have to pay extra for 24 hour access. I’m storing my entire house here at the moment and paying enough without extra charges just so I can access my own belongings after 10pm. In addition, I was given a storage unit furthest from the point of entry- another thing I wasn’t happy about. Other than that, so far I’m fairly happy with the storage unit.
Jessica Bishop | First ImpressionsVery clean and secure. The staff was very friendly and helpful. I loved the carts they had to move things from your vehicle to storage unit. They have convenient hours to get in. It was all inside storage.
Wanda Smith | Overall ExperienceEd and his team were amazing to work with. Extremely friendly and always there to provide exceptional service. I highly recommend this location.
JEREMY BROWN | Overall ExperienceNice and clean well lit place. The flatbed carts and mattress cart was super convenient. Could not have asked for a more convenient move in! Friendly and helpful staff to boot!
JAMES BRITT | Online Move InVery convenient. The dock access to the storage area made unloading easy and quick. A variety of carts were available to use. When we determined we’d need a larger storage area, the staff was more than helpful getting us set up. Very positive experience!
JAMES BRITT | First ImpressionsEven with the computer system down, staff was friendly & I was able to move in.
Marcia Dorton | First ImpressionsGreat facility and staff.
TOM BRANDT | Overall ExperienceEveryone was very helpful & pleasant!! Thank you
Terri Nielsen | Overall ExperienceYour customer service rep was very helpful and he answered all of question
Steve McFadden | First ImpressionsQuick and easy to set up, and the turn in process the same! Will use again if the need arises.
Ed Engel | Overall ExperienceLoved everything about this store
Tina Hays | Overall ExperienceQuick and easy set up and check in. Answered my questions and very helpful in general.
Ed Engel | First ImpressionsWhen I tried to do everything online they charged my card 7 times most of the time I can’t even access my account online you guys advertise one month free storage with a rental truck and a free lock but the storage unit was out .
LINDA ROGERS | First ImpressionsService and facilities at this location are outstanding. Would highly recommend it to others.
Michael Pendergast | Overall ExperienceVery friendly & professional staff.
JIM SCOTT | Overall ExperienceMy unit was broken into and several thousands of dollars of electronics were stolen and I have STILL not heard back from the adjuster from UHaul. HORRIBLE experience
Mark Schmitz | Overall ExperienceThe staff at this facility was so nice! Great experience.
LINDA BUSSELMAN | Overall ExperienceExcellent service!! Love the workers!!! Joe is amazing!!!!
Rebecka pope | Overall ExperienceThis facility was great!! The only thing I did not like is moving. Com(on u-hauls web page) could care less who they advertise for!! And to call a corporate number for uhaul is a joke. All you get is all these unsolicited advertisements, if I wanted a medical alert bracelet or car insurance I would call those companies.
Vicky Mosher | Overall ExperienceWe rented 2 10 x 10 units in the climate-controlled area for approximately 10 months. The U-Haul Storage Facility was clean, dry, and pest-/varmint-free! The staff was always helpful and kind. Good experience.
Bob Matroni | Overall ExperienceThe elevator is always out of commission and Hallway lights were not on
Sandra Lawler | Overall ExperienceThe units are kept clean along with the restroom. I sometimes wished there was a light in the units themselves but the alleyways were all very well lighted. The office personnel were always very courteous and accommodating. I would recommend this place to anyone who ask.
STEVEN GRONEMEYER | Overall ExperienceMathew was beyond helpful and made the transaction easy and smooth especially with my 8 year old running around the store distracting me.
Heidi Herwick | First ImpressionsGreat customer experience Thank you
aimee twellmann | First ImpressionsI got all the stuff out of my storage unit and forgot to call before they charged me for another month, and they did end up charging me for another month, but they called me next day to confirm i moved everything out and said they were reversing the payment. I didn't even have to ask, and because of that i will always use u-haul for being diligent. Finding businesses like still operate diligently is a little harder to find these days. Please don't lose this quality!
brittany moon | Overall ExperienceCustomer service was excellent! The staff was super friendly and very helpful! I've never used a storage facility before so all my questions were answered! Matt Kaminski went above and beyond to make sure I was taken care of and even came out to check on me a few times since it was just me unloading and moving things into my storage unit. The carts used to move things were definitely helpful since I had handful of heavy boxes. Thank you for making my first experience the greatest and making me feel welcomed.
ANNA MAE HITCHCOCK | First ImpressionsThe O’Fallon, Mo. Staff were very efficient and pleasant to work with.
sharon brooks | Overall ExperienceVery friendly staff in a very clean facility.
STEVEN GRONEMEYER | First ImpressionsDetail to cleaning was evident especially during this unprecedented time. Staff was friendly and always helpful.
Paula Holt | Overall ExperienceVery clean, and very well managed d by Mr. Andrew Slade. He's assembled a fine team of responsive staff. I've used the storage unit for nearly 4 years. My things were in the same condition as when I first stored them. No bugs or wet/ damaged papers or clothes. This is an exceptional, well-maintained storage and moving center!
JEFFERY STILLWELL | Overall ExperienceVery helpful and all my storage items were well kept and clean on pick up
Alice Rygelski | Overall ExperienceYou need more people in the store helping check people in.. and the gentleman who helped myself plus the guy ahead of me was either not sure of what he was doing or just not great with remembering why people said. He was very nice but it literally took me 45 minutes to upgrade my storage unit to a bigger unit. He seemed extremely confused.
Kenneth Zweifel | First ImpressionsGreat Service!!!
TERRY schere | Overall ExperienceEveryone was wonderful. Will definitely use again and will recommend uhaul to anyone needing rentals or storage, first class all the way!!
SAUNDRA HAGAR | Overall ExperienceI set up my bank to mail checks 1 week before the billing due date. My bank sent the checks but only 1 out of 4 were received. I had to switch to a credit card which was more problematic for me.
Lesley D.Bissett Living Trust Dated FEB 17,2005 | Overall ExperienceMy only complaint is that U-Haul does not prorate. I moved out of my unit 1 week after the rent was due (on the 1st) and was not able to get any money back for the remaining part of the month.
Maribel Ramos | Overall ExperienceMatt Kurt and Marcus were wonderful!
Abby Kramer | First ImpressionsWonderful helpful staff. Clean facility
Barbara Mitts | Overall ExperienceGreat staff always willing to help. Creative
craig heidger | First ImpressionsStaff is always friendly and willing to help
craig heidger | Overall ExperienceVery friendly staff on all levels. The facility was clean at all times especially the restroom. If there was ever a problem, the staff took care of the issue by the next time we were there.
STEVEN GRONEMEYER | Overall ExperienceIf you want to know how terrible it was please feel free to call me . It was so bad I will never use that location again. The staff was rude and uncooperative. I had reservations 636-579-9887!
Donna Brady | First ImpressionsKnowledgeable and friendly employees; clean unit; very pleased
Bob Matroni | First ImpressionsNever visited another company, just got this one.
RACHEL BRAKENSIEK | Overall ExperienceClean. Great location. Friendly staff. Easy access to units.
MICHELE DALPINI | Overall ExperienceThank you U-Haul staff.
DEANNA LITTLE | Overall ExperienceVery nice storage unit. Staff was friendly, space will well maintained and secure. Highly recommend.
Pamela Grivett | Overall ExperienceThe staff at this location are always extremely helpful. I would recommend this location for all of your moving needs.
Robert Laramie | Overall ExperienceGood service
Barbara Mitts | First ImpressionsGreat experience
alexandria andert | Overall ExperienceNever had a problem!!! Excellent service for 5 years !!!
LISA MILLER | Overall ExperienceVery helpful!
Betty Nally | First ImpressionsGood service
byron watkins | First ImpressionsNice facility with helpful employees.
SHELIA AMES | Overall ExperienceNext time i need help i'll be back, Thank You
DEREK RICHEY | Overall ExperienceWe had a great experience here. Everyone was helpful when needed.
geoffery francis | Overall ExperienceGreat facility and customer service! Matthew is always there with a smile and a solution!
RYAN UNDERWOOD | Overall ExperienceThe staff and owner where always there to lend a helping hand.
rhonda hoyer | Overall ExperienceOver the past 4 months I have rented a vehicle twice, started storage service and ended it. At every turn your staff have been professional, helpful, and anticipated and met my needs.
Jennie Jacobsen | Overall ExperienceGreat customer service, easy to use system
shaun rainey | First ImpressionsVery pleased with service and highly recommend U-Haul.
CYNTHIA PEPLAW | Overall ExperienceMyles was the person that helped me and i will say that he made the transaction painless and hassle free he was knowledgeable all my questions were answered and looking forward to moving my items in.
Paul Martin | First ImpressionsHad a great experience and would definitely use this facility again.
LUCINDA BLANKENSHIP | Overall ExperienceGreat service
Trace Curvey | First ImpressionsI've been coming here for years to get propane. We are getting ready to move and decided to rent a storage unit to hold somewhere extra items. The staff was super friendly and went above and beyond.
brain bowen | First ImpressionsOver priced I found many others priced at a lower cost. Would not send me my bills until after paid when I asked for a bill for each month.
Thomas Page | Overall ExperienceThee two guys that helped me were great
jewell kaltenbach | First ImpressionsThis is the second time now that I have put my trust in this location with my personal belongings and the staff here are extremely professional and courteous
JIM SCOTT | First ImpressionsThis location was always neat and clean The staff was always friendly and ready to assist with questions or getting purchases out to the car.
HERSHEL JENKINS | Overall ExperienceVery helpful rental space nice and clean
patricia vanthull | First ImpressionsExcellent customer service. Quick and efficient transaction.
Jason Wiehe | First ImpressionsYour staff is friendly & awesome!
catherine simpson | Overall ExperienceFast and friendly service and helpful
Steven Babb | First ImpressionsStaff was helpful. Clean facilities
brittney ballman | Overall ExperienceSecond time using them and the guys are great! Life saver, Thank You.
DEREK RICHEY | First ImpressionsI was very pleased with everything. I liked the recycle area...excellent idea.
Bonnie Wade | Overall ExperienceEasy to check in. The guys were helpful & considerate.
Ellen Barr | First ImpressionsThanks for your help!
Michael Snowden | First ImpressionsWe loved everything accept having to pay extra 10.00 per month to use the facilities after hours. Most places have 24 hours with no extra charge .
Tracie Earl | Overall ExperienceI have over a dozen different days where I could not pull ahead of the dock to use it because the biggest and unrented uhaul trucks are typically parked in the way, in the NO PARKING ZONE. Got pics
Chris Crum | Overall ExperienceMy stay was good. It meet my expectations.
JIM KUNTZMAN | Overall ExperienceVery good
ODELL STUKES | Overall ExperienceIt was great and staff was really helpful.
ratnesh panchal | First ImpressionsI called numerous times to change my name and mailing address, but the staff never completed it correctly. Also, when I cleaned out the storage unit, the staff were not very friendly or helpful.
Amy Allan | Overall ExperienceMy mom passed away and we moved her up to O’Fallon and put her things in storage. We ended up using UHaul trucks 3 times during this whole situation O’Fallon U-haul experience was excellent!
Darra Evans | Overall ExperienceI felt my items were secure and was pleased with my experience
tammy curless | Overall ExperienceY'all provided a much needed timely service,,,glad you were there,,I appreciate it & thank you, sincerely 😀😀😀😉
Joe Sanders | Overall ExperienceThe service was great.
Patricia Townes | Overall ExperienceFantastic experience ! Clean, curtious people Would definitely recommend
Diana Dinwiddie | Overall ExperienceThe person who walked us to our unit was condescending and rude.
Jeremy Collings | ReservationThe management is very rude
ingra page | Overall ExperienceDavid was professional and helpful. Answered questions I had. I would recommend this location
Diana Dinwiddie | ReservationVery nice facility that I have recommended to family and friends.
jamar beckley | Overall ExperienceJust need more carts to get items in and out of storage bins.
STEVE GAMBLE | Overall ExperienceI had unit #156 for couple years and have absolutely no complaints. I would highly recommend!!
BARBARA GRABENHORST | Overall ExperienceI have rented a storage unit for almost 8 years and have had a positive experience. I have also rented vehicles several times and this too was a satisfactory experience.
GAIL QUICK | Overall ExperienceGood facility. Well maintained.
Scott Clavenna | Overall ExperienceJimmy was very helpful in the storage facility. Thanks Jimmy.
lisa cheatham | Overall ExperienceI would recommend this facility to anyone.
SUSAN LINDELL | Overall ExperienceThe staff was extremely helpful and nice. Would use again because the staff was so wonderdul
KYLE SMITH | Overall ExperienceStaff very courteous and very helpful. I will return with my business.
Tina Schwendeman | Overall ExperienceGreat experience.
erin tierney | Overall Experience