Customer Reviews for U-Haul Moving & Storage of Northeast Tallahassee

2,426 reviews

2554 Capital Cir NE   Tallahassee, FL 32308
(Across from Skate World North of Centerville/Blairstone intersection, Next to Apalachee Health Center)

(850) 422-0039

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(850) 422-0039

2554 Capital Cir NE
Tallahassee, FL 32308
(Across from Skate World North of Centerville/Blairstone intersection, Next to Apalachee Health Center)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

KURT WILLIAMS 
Rating:
5.0

Customer did not leave a comment.

KURT WILLIAMS 
Rating:
1.0

Security issues prevail. Lack thereof of and cleanliness isn't first concern. Receptionist and President Kurkbride are best assets at this location. Rude manager, attempted theft to my unit and each to my right and left following an encounter with an unknown and random burglar/stranger walking the halls without any notice or of a concern when I notified after-hour answering service and no response was received or action taken to immediately remedy the security gate stuck in an upright position while 2 trucks remained, blocking driveway and the path of the gate. Arguing with customers is unprofessional, the exact opposite of what I expect in regards to Southern Manners and Mommas being proud of what their sons do. BLESS HER HEART: SHE'D BOX YOUR EARS IF SHE WERE WITNESS TO SUCH BLATANT DISRESPECT. LORD, BLESS HER HEART. Thank you Mr. KURKBRIDE for taking time to take my call. Your receptionist choice was a great one. She's a genuine helper. Sincerely, Mr and Mrs. Thomas Sinc

HOLLIE THOMAS  |  First Impressions 
Rating:
5.0

THE STAFF IS AWESOME

Patrice Henderson 
Rating:
5.0

Representative on duty was great with great customer service

terrence watts 
Rating:
4.0

Customer did not leave a comment.

PETER MILORADOVICH 
Rating:
5.0

Thanks for making our move easy!

Debbie Thompson 
Rating:
5.0

Customer did not leave a comment.

rick turnage  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

rosemary coster  |  First Impressions 
Rating:
1.0

Most days when I tried to get into my storage, there was something in front of it. Like a truck or a trailer

Detesha Williams  |  Overall Experience 
Rating:
5.0

Custome service as excellent.Keep up the good work!

Alfred knieriem 
Rating:
5.0

Customer did not leave a comment.

William Lampkin  |  Overall Experience 
Rating:
5.0

My experience was very good. Thanks!!

Liiby Lewis 
Rating:
5.0

Good customer service.

Anurag Thokala 
Rating:
5.0

This location has the best employees!! Highly recommend them to everyone!

Tracy Smart 
Rating:
5.0

Customer did not leave a comment.

Leonard Capobianco 
Rating:
5.0

Your customer service , the lady was very good.

Ben Sarfo 
Rating:
5.0

Nothing really. It was a fast, painless experience and the staff were chill.

Michael Tulloch 
Rating:
5.0

Customer did not leave a comment.

joseph penell III  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KEARRA BUTLER 
Rating:
4.0

Customer did not leave a comment.

Dawn Roberts 
Rating:
1.0

Very poor experience. Check engine light remained on, storage area of truck smelled horrible, sun visors inoperable. Would not recommend

Taylor Larson 
Rating:
4.0

Vehicle is old , seatbwas not move forward to control acceleration.

Venkata pavan Vemuri 
Rating:
5.0

Customer did not leave a comment.

Roberta Lewis 
Rating:
5.0

I love this location and the people I deal with there. Always helpful.

Margaret Messer 
Rating:
5.0

Nothing everything was last minute rental helped me out alot

Edward Dominas 
Rating:
5.0

Customer did not leave a comment.

Gregory Pabich  |  First Impressions 
Rating:
5.0

Make known to customer when returning vehicle gas up only purchase amount to where the gas needle was at when rented. Also, on passenger side in floorboard was something gluy. Other than that vehicle looked cleaned. Overall experience was satisfying. I will use the service again.

Fredrica Jones 
Rating:
5.0

Excellent Facility

CONNIE DILLARD  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

denise breslin 
Rating:
4.0

Torey was courteous and knowledgeable about rental van options. He helped me select the best match for my in-town rental.

david norman 
Rating:
3.0

Booked the reservation online and the insurance was $22 however when I arrived to pickup the truck, the insurance charged was $30. The agent could not offer an explanation and I find this unacceptable that there was a difference in the charge.

Stephanie York 
Rating:
3.0

Customer did not leave a comment.

Yolondra Ervin 
Rating:
5.0

Customer did not leave a comment.

Barry Shields 
Rating:
5.0

Customer did not leave a comment.

Lynettetra Bell  |  Overall Experience 
Rating:
4.0

I had reserved furniture pads and they didn't have any when I picked up the truck. If I had known ahead of time, I could have used another place. The furniture dolly was not in the truck and I had to return to pick it up.

Robyn Grady 
Rating:
4.0

Customer did not leave a comment.

Alexander Sanchez 
Rating:
1.0

I originally reserved a 9:00am and this location cancelled my reservation, then sent me to another far location which cancelled my reservation as well. I finally contacted a representative and they told me this location had my reservation for a 12pm .... which was 3 hours later. So I had to wait 3 hours later to start moving even though I went up to the office face to face and reserved a uhual for 9am. It was a complete inconvenience.

JASMINE DERICO 
Rating:
5.0

Customer did not leave a comment.

SAM JENKINS  |  Overall Experience 
Rating:
5.0

I would recommend having a dolly in your trucks. I had to borrow one from someone. A ramp was not with the truck. The ramp would have been helpful when moving furniture. Torey was very nice and had a positive smilie attitude!

catherin worthom 
Rating:
5.0

Customer did not leave a comment.

Kia Lott  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Mike FLORY 
Rating:
5.0

Customer did not leave a comment.

Mike Russo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mike Russo 
Rating:
5.0

Customer did not leave a comment.

Ivette Money  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Terry Vaughn 
Rating:
2.0

Vehicle was very very dirty from inside.

Hirenkumar Savaliya 
Rating:
5.0

No issues. Everything went smoothly.

SCOTT CARNS 
Rating:
5.0

Customer did not leave a comment.

Tom Jermyn 
Rating:
5.0

Customer did not leave a comment.

Peter Davis 
Rating:
4.0

Customer did not leave a comment.

Walt Murphree  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ELIZABETH CHRISTIANSEN 
Rating:
3.0

Much of the equipment I reserved was not available. No furniture pads and no furniture dolly. Annoying. Other than that, personnel were nice and polite.

William Gustafson 
Rating:
5.0

Customer did not leave a comment.

Leon Wells  |  Overall Experience 
Rating:
5.0

Great customer service. The van was spotless.

Deb Plumb 
Rating:
5.0

Customer did not leave a comment.

nikki johnson  |  Overall Experience 
Rating:
4.0

This location saved the day. Uhaul overall I would give ZERO stars. Rented a van. They called (corporate?) the day before, had the pick up time wrong and no van. Saved me a truck. Went to location, uhaul had logged in wrong location. Schedule now screwed up. Had to now drive to capital circle location, nice young man, only good part of this !!!

Cindi Benton 
Rating:
5.0

Nothing

carl gardner 
Rating:
5.0

Customer did not leave a comment.

Leon Wells  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

J Rachel Lazarus 
Rating:
5.0

Great service!

Keri DeHart 
Rating:
3.0

The air conditioner didn’t work. Customer service was great!

Ieisha Farrell 
Rating:
5.0

The U-Haul facility in Tallahassee on Capital Circle Northeast has been so warm and friendly. Absolutely the BEST customer service ever! I have used U-Haul throughout the years and I am very pleased with the staff at this location and they definitely go the extra mile.

kris Freeman 
Rating:
1.0

Very unprofessional and manager is nasty. They will put charges on you that you don’t want

Victor Thompson 
Rating:
5.0

Fast process which is what we all need.

michael estok 
Rating:
5.0

Customer did not leave a comment.

Elisabeth Rosier 
Rating:
5.0

Customer did not leave a comment.

Margaret Messer 
Rating:
4.0

Nothing. Excellent service and will rent again!

Jackie Keele 
Rating:
5.0

Customer did not leave a comment.

WILLIE JACKSON 
Rating:
3.0

If renting a truck it’s very difficult to get in and out of this location. It’s very small. The staff was nice and helpful though so it’s nothing against them.

Holly Ruiz 
Rating:
5.0

You have done an awesome job!

carl gardner 
Rating:
5.0

Very helpful Thanks

BLONZA WASHINGTON  |  First Impressions 
Rating:
5.0

i spent just over 3 year working out of a mini office, i always felt secure, the restrooms and common areas were always kept clean. think i may have stayed a little longer if the rent was a little more affordable. although the main factor for me leaving was the drive time from my home.

Cary Aron  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sheronda Perkins 
Rating:
4.0

Job well done

Clyde Weatherspoon 
Rating:
5.0

Staff were welcoming and friendly. I was in and out within a few minutes. Thank you!

Amber Johnson 
Rating:
2.0

I scheduled a truck a week in advance and the day prior to my move, they said a truck was not available. Pissed, i scheduled a truck for the next weekend. Uhaul did not have my truck at the location I wanted close to home but they did on the other side of town. This was 10 miles away. When I was about to cancel, uhaul said they would bump the mileage rate from 79 cents to 59 cents. I agreed. Even though this new location cost me 20 miles back and forth to get the truck and 10 miles to get it back. I asked the clerk whether my new rate would be reflected. She lied and told me it would at checkout. When I brought the truck back, it was 79 cents a mile. The clerk was not happy i complained. She went out and parked the truck almost right in back of my private vehicle making it hard to pull out. When I complained, the clerk told me to take it up with the 800 number. Very rude.

Eduardo Sanchez 
Rating:
5.0

Customer did not leave a comment.

alshadraquan finney  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cloys wiggins 
Rating:
5.0

Customer did not leave a comment.

HCA PHYSICIAN SERVICES GROUP HCA PHYSICIAN SERVICES GROUP  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

leslie allen 
Rating:
5.0

Customer did not leave a comment.

Thomas Batchelor 
Rating:
5.0

Customer did not leave a comment.

Leon Wells  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Jason Mann 
Rating:
5.0

Great!

larry pearson 
Rating:
5.0

Customer did not leave a comment.

lajanette Hawk  |  Overall Experience 
Rating:
5.0

Great experience It was like a valet

Warren Weeks 
Rating:
4.0

Customer did not leave a comment.

LaTonia Boyd 
Rating:
5.0

I have rented from Uhaul quite a bit throughout the years and the team here is amazing. They took care of all my needs and went above and beyond. I really appreciated it! I will rent from this location again when I need to move something big.

Kayla Albertson 
Rating:
2.0

After paying all our fees, at the last minute my wife asked fir a gate clicker. They gave her one and said nothing. 4 days later I got a past due notice for 5 dollars along with a 15 dollar late fee. That is ridiculous. After this time, I will never do business with u haul again.

frank sheffield  |  First Impressions 
Rating:
5.0

The woman who helped us with pick up and drop off the as wonderful—friendly knowledgeable and. Professional.

Martin Mende 
Rating:
5.0

Customer did not leave a comment.

Terri Head  |  Overall Experience 
Rating:
4.0

The young lady at the counter was sensational. Software integration? Not so much.

Leonard Davis 
Rating:
5.0

Customer did not leave a comment.

Rey Urquiola 
Rating:
5.0

Every thing perfect from booking online and retuning the truck

Russell Esfahani 
Rating:
5.0

Have customers ready for immediate checkout.

W.C wilson 
Rating:
5.0

Great service and the truck was ready to go when I arrived. Very efficient check-in and check-out. Everything went smoothly and employees were very helpful and courteous.

Stephen Silvers 
Rating:
5.0

The person who checked me in and out was so kind. She was happy and very helpful! She was efficient and quick to get me checked in and out! She was truly a breath of fresh air when I was having a stressful day! I didn’t catch her name but she is a great asset!

ASHLEY STRICKLAND 
Rating:
4.0

Customer did not leave a comment.

Antonyah Dudley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Laura Barrett 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Stephenson 
Rating:
5.0

Great place friendly staff

sidney sergot  |  Overall Experience 
Rating:
4.0

Please call or text next time there’s a location change. A reminder would be helpful, too, as we showed up at the wrong location.

Teresa Watkins 
Rating:
5.0

Customer did not leave a comment.

Jeff Caster 
Rating:
5.0

Customer did not leave a comment.

Sathya Pothuru 
Rating:
5.0

Super Nice & Friendly

JAMES GRZYMKOWSKI 
Rating:
4.0

Customer did not leave a comment.

jordan Peoples  |  Overall Experience 
Rating:
5.0

The staff is amazing. They are kind and courteous, willing to help when the need arises. Any questions or concerns, they have addressed immediately and with an upbeat, positive attitude. The facility is immaculately clean and, as a woman, I feel safe so I also feel my storage is safe. I would highly recommend this facility to anyone who is in need of extra storage space or a rental vehicle.

lara gandiana  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bryan Desloge  |  Overall Experience 
Rating:
5.0

Very good customer service. Friendly, helpful, and the highest level of professionalism.

David Capolupo 
Rating:
5.0

Customer did not leave a comment.

Anna Wickman 
Rating:
5.0

Customer did not leave a comment.

Ricky Collum 
Rating:
4.0

Was lucky to have found a 10' truck for a 4 hour rental at the last minute as I was driving to Tallahassee from Atlanta. I did the vast majority of the booking online. When I arrived at the location, the truck was waiting for me in front and was ready to go. The young lady who was working there (alone, I might add) was very funny and knew her stuff. She was happy that I had already done pretty much everything online so it was a quick transaction in the store and I was on the road. Truck has no power locks or windows but it had a working AC which was critical since it was 100 degrees outside. The 10' trucks don't have ramps so I got a decent leg workout in, but it is a very functional truck and we packed it front to back and bottom to top. All in all, a great rental for a great price at the last minute.

Ronald Burnstine 
Rating:
3.0

Customer did not leave a comment.

Quiana Allison  |  Online Move In 
Rating:
5.0

Staff were extremely friendly and renting the moving truck was made super convenient. I was in and out within 10 minutes for both pick up and drop off. Thank you.

Jason Cowen 
Rating:
5.0

Customer did not leave a comment.

Veronica Gomaa  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Edwin Forrest 
Rating:
1.0

I didn't get a pro-rated refund on my storage unit when I moved out. Would have been nice to get that. But now they can re-rent it for even more money because we moved out early from our monthly rent. I want my pro-rated refund.

Travis Alexander  |  Overall Experience 
Rating:
1.0

Wasn't staged correctly. Key was not in lock box, had to wait two hours for location to open and it messed my whole day up. Girl that worked in the office was sweet and helpful

Zachary Iannitelli 
Rating:
4.0

The entry is awful and immediately puts you in an awful spot stuck at the gate. There is not enough customer parking and you can't turn around once you turn into the uphill parking lot and truck return

Kristina Campbell 
Rating:
4.0

This location is near perfect. The 2 issues are severe lack of space - hard to get that 26' truck around, and one employee that must have been subbing in the day we checked in because he knew next to nothing, but was polite.

Ellen Rainey 
Rating:
5.0

Customer did not leave a comment.

Terry Limehouse 
Rating:
5.0

Customer did not leave a comment.

LAKAYSHA WIDEMAN  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

mark moore 
Rating:
5.0

Keep up the good work.

Joseph Kirkpatrick 
Rating:
5.0

Super friendly and very helpful.

sidney sergot  |  First Impressions 
Rating:
4.0

Everything was great except: the first young man on duty when we checked in was clueless. He did not know where our unit was, which gate to go through, didn’t tell me about a lock, etc. The two ladies helping me in the 22nd seemed competent, BUT I was triple charged for the blankets and dolly we rented for the day. That was pretty horrible, especially since I’m still trying to contact them to resolve the issue. People moving certainly don’t need extra tasks caused by lack of attention to detail or incompetency.

Ellen Rainey  |  Overall Experience 
Rating:
2.0

Went to move into unit and there was a car parked in my unit that was supposed to be empty. The front desk employee told me they needed 10 minutes to move it. After over an hour the car was still there and I was waiting to move my stuff into the unit. The computer on your end showed it empty....had reserved it days in advance. Finally it got moved it. It was suppose to rain and I was unloading the truck myself. This put me in a panic since I did not want my things put in storage wet! Just curious how someone gets to park a car in a unit with no record in your system? I waited 1hr and 15 minutes in the hot sun for a my unit. Iwas very unsatisfied with my experience.

John Adams  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael Reff 
Rating:
5.0

Customer did not leave a comment.

Joseph Kirkpatrick 
Rating:
4.0

The parking situation at this facility is not good. The young woman working Sunday morning was lovely. Handled a bunch of people all at the same time with grace. Friendly and accommodating. I forgot her name. It was a relief, since U-Haul had given my previous truck reserved to someone else, leaving me in a real tough situation.

TRACY LEBEL 
Rating:
5.0

I have used this location several times over the years. The staff has always been very friendly and helpful! I highly recommend this location for your moving needs!

jeanie armstrong 
Rating:
5.0

Customer did not leave a comment.

Tonya Rainey 
Rating:
4.0

The poor young man on duty had no clue, but was very polite. Couldn’t tell me where to go, what my unit number was, or that I needed a UHAUL lock; nor which gate to go in. He was unaware there is a facility map on the wall, which we found when we came to ask about the lock. Again, he was polite, but not much help:-)

Ellen Rainey  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

krishana korokous  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Venanzio Casasanta 
Rating:
5.0

I came to return my Uhaul and retrieve my personal vehicle but ended up being blocked in by other Uhaul vehicles. It was very late at night but the front desk manager still came by to move the trucks so I was able to drive away in my personal vehicle. 10/10 would recommend this uhaul location and come here for my next move.

Luna Mercado 
Rating:
5.0

Customer did not leave a comment.

Charlene Whitcher 
Rating:
5.0

Thanks to Torey Walker for your hard work and dedication.

melissa walker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

erica henry  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RODNEY BURT 
Rating:
5.0

Customer did not leave a comment.

Marcia Binion  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

walker morgan  |  Overall Experience 
Rating:
5.0

Keep up the great work. Thanks for you service

DAUNTEY WATSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

melissa walker  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

rebecca PADOWITZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Samaurya Hicks  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

jackie bigoney  |  Overall Experience 
Rating:
5.0

Great staff and great experience!

RICHARD JONES  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Katherine Stratton  |  Online Move In 
Rating:
3.0

Very happy with the storage facility especially the fact I got a free month of storage for renting a truck but not happy with the billing of the truck I was over charged

Mike Hug  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jon Urbanek  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

bonnie Mcginnis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

john fisher  |  Overall Experience 
Rating:
5.0

Move out date is listed here as 4/24/2023 when I actually moved out and completed the online move out 4/16/2023 and received email confirmation. This makes me concerned about any liability between 16th and 24th. Other than that our U-Haul storage usage was a good experience and the location was well lit and easy to get in/out.

WESLEY SPRUELL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Claude Shipley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Todd Bullock  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Katrina eatman  |  First Impressions 
Rating:
5.0

This was the best storage facility experience I every had. All the staff was very helpful and friendly. The unit was extremely clean when I moved in. The hours was accommodating. I really want to recognize Mr Torey Walker Sr for making sure the entire experience was more than I expected. He made sure move in to move out was hassle free. Me and my family was always given the very best professional service. Thank you. I will use this location again. I have also recommended it to family and friends.

angel burley  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

nina deCourcey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

linda meeks  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHIRLENE STREETMAN  |  Overall Experience 
Rating:
1.0

Storage units were roach infested. As soon as we walked in there were roaches everywhere. Never seen anything like it before.

Cierra Young  |  First Impressions 
Rating:
5.0

Great place and Staff very Helpful!

Connie Dillard  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

bonnie McManus  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

bonnie Mcginnis  |  First Impressions 
Rating:
1.0

Dear Mr. Walker Sr., The experience began fairly positively. The employee we interacted with on site was helpful. She gave us a map of the property and the available units and suggested we walk around to make our choice. Since we were also renting a 10’ truck from U-Haul we were told we could return it there after unloading it and this would also qualify us to get a month’s free rent on the unit. We walked the property and made our selection and reserve the exact unit and the price right then before we left the property. When we returned to move in, we were told the unit we had reserved (and had the paperwork as back up) not only wasn’t available but the one that was available was considerably more each month. We were then also told we could not return the truck there. We asked if at the very least the price we reserved the unit for could be honored. That too was denied. We decided to cancel the reservation all together and find another location. We did. In that location they made good on all the promises made and did it with a smile and ease. So, I would love to say it was a great experience or even a good one. I can not say either of those things. It was unsatisfactory in the extreme. Regards, Cameron

Charles Cameron Jackson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHARLES SMITH  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

bonnie McManus  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

erica henry  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KENNETH PLANTE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donald Porter  |  Overall Experience 
Rating:
5.0

Extremely helpful. Discovered need for a small short term storage unit in preparation for home foundation repairs. With some Divine intervention, I called ahead and they had everything ready when we arrived. This team is awesome. Thank you.

MONICA FORD-GREEN  |  First Impressions 
Rating:
5.0

When choosing a place to store your possessions; your heirlooms; your memories, you must choose this storage facility.

robert stuart  |  Overall Experience 
Rating:
5.0

She’s always pleasant when visiting store and very helpful!

christina jelks  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Racquel Wyatt  |  First Impressions 
Rating:
5.0

Our contents were safe and our overall experience was great. We will consider in the future!

Joel Paez  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

PATRICIA H STEPHENS  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Gloria Palacio  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DESTINY AKINS  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

walker morgan  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Thomas Graham  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

robyn littleton  |  First Impressions 
Rating:
5.0

Appreciate .Lucretia's help to me when we needed to add to our storage late one evening. In a family emergency. July 12, 2019...

BENJAMIN INMAN  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Wilma Williams  |  Overall Experience 
Rating:
5.0

I was with this facility for nearly 20 years - same unit. I had absolutely no problems with the facility or the management. I only moved because the rate steadily increased over the past few years. The storage facility was always clean, bug-free, and well-lit. I hated to leave, but for my budget's sake, I had to move.

RHONDA HICKS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andy Mahoney  |  First Impressions 
Rating:
2.0

Dirty unit. Dirty and dark corridors. The presence of rat traps was enough to discourage me.

brad Nelson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sean Davis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patrick Sjogren  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

STEPHANIE NARGIZ  |  Overall Experience 
Rating:
3.0

It would be nice to access the gates without getting out of your car.

Barbara Fay  |  Overall Experience 
Rating:
5.0

I like that a live person on site answers my phone calls. This is huge plus. That small town connectedness is not lost.

JANA RAY  |  First Impressions 
Rating:
5.0

I have use your facilities before and have had really good luck with Uhaul on it

Lora Tucker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LANISHA WILLIAMS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jonathan acosta  |  First Impressions 
Rating:
3.0

It is a very tight area, hard to move around in with a vehicle of any size and especially if you are carrying a trailer. It appears there are multiple businesses that are also running out of that facility so that makes it that more difficult to maneuver when you are trying to navigate in and around parked truck and trailers all throughout the property. We made a reservation well in advance and when we showed up from our 500 mile trip, there was not the size unit that we reserved available, I am certain this is a corporate issue and they don’t care they are overbooking no matter what, it made things very stressful for a family moving from out of state. After a lot of phone calls with corporate and talking to multiple people that never helped at all, Thankfully we came to an alternative plan with the help of Torrey one of the managers (although inconvenient) we got 2 units on separate floors. We payed for “Climate control” for both our units, the climate control on the third floor was really only keeping the moisture out at best because it was crazy hot up there. Lastly, there was a business or rental office room on the first floor directly across from our elevator access that some young men always seemed to be in and out of throughout the day and night. The smell of weed coming from that place would just about knock a grown man down. A bad look for a professional storage provider. We appreciated the restroom facilities for the just in case emergencies, very grateful for them and the access in and out of the mechanical gate was very easy. Thanks Torrey for all your help, I know most of this isn’t the best feedback but it’s honest.

Winston James  |  Overall Experience 
Rating:
5.0

We had our storage unit for many years and have been very satisfied with tha facility and never was concerned about my property.

LACHLAN MACDONALD  |  Overall Experience 
Rating:
4.0

U-Haul should pro-rate (refund( money if the storage unit is not used for the entire month.

STANLEY MCINTYRE  |  Overall Experience 
Rating:
5.0

Never had any problems with this facility. Would recommend to anyone.

TARCISO ROCON  |  Overall Experience 
Rating:
4.0

I would have given an excellent rating but for the 6 attempts for card approval. The card terminal stated approved but computer took 6- 7 times before showing approved.

Sean Davis  |  First Impressions 
Rating:
5.0

Thank you for everything this weekend!

Joel Paez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHRISTINE LOUIS-JEUNE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LANISHA WILLIAMS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lucia Villanustre  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

daisy merino  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kimberly Mohorne  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PAM MOORE  |  First Impressions 
Rating:
5.0

The woman who checked me in was very friendly, competent, and helpful. Give her a raise!

Adam Boles  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

mike cullins  |  Overall Experience 
Rating:
4.0

N/a

jordan Peoples  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

AFRYEA BROWN  |  Overall Experience 
Rating:
5.0

All the staff were very friendly and helpful. They remembered me every time I went into the office and even asked about family members that had previously accompanied me.

david wachtman  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

LAURA CAMPBELL  |  First Impressions 
Rating:
1.0

You advertise climate control and my storage was not. I didn’t realize it for a whole year. 😡

Sylvester Scott  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

AFRYEA BROWN  |  First Impressions 
Rating:
5.0

Staff was nice and helpful.

JAMES LIGHT  |  Overall Experience 
Rating:
5.0

Customer service associate was very helpful and friendly

MICHAEL TROUTMAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michelle Condo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Barbara Fay  |  Online Move In 
Rating:
5.0

We had to rent a storage room at the last minute as we were moving our daughter to a new city. The uhaul staff was helpful and friendly and the facility was clean and well-lit. It was also easy to rent a Ubox a month later to move the rest of her belongings to her new city! Will highly recommend uhaul to family and friends!!

Kathy Heffner  |  Overall Experience 
Rating:
4.0

Falta iluminación dentro del almacenamiento.

Fredy Carrasquila Salcedo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

camille walkinshaw  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Wayne Pye  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NIKIA THOMAS  |  Overall Experience 
Rating:
5.0

Always clean. Nice place to store your stuff. I was very please with the staff. If I ever need to, I’ll be back. Thank You

Annie Gordon  |  Overall Experience 
Rating:
5.0

Love working with Uhaul

EDWARD TIPTON  |  First Impressions 
Rating:
5.0

The best and caring most compassionate receptionist I’ve ever encountered thank you for making my day A more pleasant experience as difficult as it has been

Carrie Langston  |  First Impressions 
Rating:
5.0

N/a

ISIAH WASHINGTON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Katelyn Day  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Deborah Blinderman  |  Overall Experience 
Rating:
5.0

The franchise owners are very personable and professional.They are very helpful and have definitely made my life easier.If which is rare they cannot provide a service they find a U-Haul dealer that can and personally contact them with my details.

MARTA ALVAREZ-WHITE  |  Overall Experience 
Rating:
3.0

The storage unit should've of been replaced with a new rotant devise before renting the unit. Therefor the green poisonous powder ended up on all of my furniture.

PHILOMENA MARINO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAMES WELLS  |  Overall Experience 
Rating:
5.0

I would use this location again customer service is good and for two years no regrets and the restrooms were always clean and stocked with supplies.

LaClarence Mays  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Kearney  |  Overall Experience 
Rating:
3.0

When we arrived the lady was playing on her phone at the front desk and didn’t help me right away. She didn’t know I was there. Then every time she said some thing and I asked her to repeat it (because the noise from the traffic was coming in the door and I couldn’t hear) her she would just repeat it at the same tone so I still couldn’t hear. The traffic wasn’t getting any quieter but she wasn’t getting any louder. She was basically pretty rude.

Rita Stevens  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Ashley Lacey  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Ben Fairbrother  |  Overall Experience 
Rating:
5.0

Torrey at the 2554 Capitol Circle NE Tallahassee, FL location was Absolutely the Best. Thank you

Leah Johnson  |  First Impressions 
Rating:
3.0

First, I vacated on 12/9. On that day, I personally informed the office assistant. So, there’s some miscommunication. Second, I felt rates were constantly increased. Especially, during the pandemic. Third, during a time I had to purchase boxes, the credit machine was not working. So, my options were to pay cash or give the associate my credit card number, which I found inconvenient. Other than that, my overall experience was good.

Alisa Tapia  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carol RINGVELSKI  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robin Causo  |  Overall Experience 
Rating:
3.0

I reserved online but the day before pick up was rounded to a location much further away and either location had the dolly I reserved.

Patricia Hall  |  First Impressions 
Rating:
5.0

always helpful if they cannot fulfill your need they look for someone who can

MARTA ALVAREZ-WHITE  |  First Impressions 
Rating:
5.0

Knowledgeable staff and very accommodating.

FELICIA KIRBY-MONROE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

scott bevington  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NATASHA williams  |  Overall Experience 
Rating:
5.0

Have used several times. They have a great facility

Daphne Kamrowski  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Dustin Rost  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Raymond Jones  |  First Impressions 
Rating:
5.0

This is one of the nicest well kept and secure self storage facilities in Tallahassee. I highly recommend for people who care about the safety and security of their items.

Steven Porostovsky  |  Overall Experience 
Rating:
5.0

Never a bad experience with the Capital Circle NE location, they are always professional and I would use them again in a heartbeat.

Erin Powell  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Dean Porter  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carol RINGVELSKI  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jeremey Howell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ERIC BRICKNER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kimberley Nichols  |  Overall Experience 
Rating:
4.0

The service was great; staff courteous; knowledgeable; pleasure doing business with you all

BARBRA COLLIER  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Malach Goldberg  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Nikki Klein  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dennis Daniels  |  Overall Experience 
Rating:
3.0

The website to pay the bill each month was not up and working. Often the payment could not be made on time and I was penalized either way. No intervention for a refund or amnesty for the fault of the website not being in working order. It otherwise was a good experience.

Candice Youmans  |  Overall Experience 
Rating:
4.0

Very expensive for square footage rates

Kevin WIllingham  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kathryn Etheridge  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROBERT GOFF  |  Overall Experience 
Rating:
3.0

The light bulb in my unit was out therefore, it was dark and I rated average.

Silvia Judy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROBERT GOFF  |  First Impressions 
Rating:
2.0

Gates left open after hours . ( not very secure ) U-Haul Trucks often blocking the exit making it impossible to leave . They don’t answer the phone or call box during office hours . Lazy and unwilling to work or answer questions. Extremely rude and unprofessional.

KAREN LANTER  |  Overall Experience 
Rating:
5.0

Ms Person is a dedicated customer oriented employee with outstanding communication skills and job knowledge.

Grady Snell Jr  |  First Impressions 
Rating:
5.0

N/a

linda meeks  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

PAM SEAL  |  Overall Experience 
Rating:
5.0

Everyone at this Uhaul storage were so friendly and efficient. Fabulous place terrific people!

DAWN allen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paul Sebring  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marie Clark  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chavetta Carter  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Mandy Chapman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

laura reinwald  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paul Sebring  |  First Impressions 
Rating:
5.0

The staff was friendly and helpful. The ladies at the desk, Lacretia and the other lady whose name I do not remember, were quick to provide a solution to a problem I was having, and were thoughtful and kind. I truly appreciate those two women, and they are a credit to your organization.

Sally Rude  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

angela andrews  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kareem Merilus  |  Overall Experience 
Rating:
5.0

From beginning to end, the service was great on both ends of my move. Top notch Service for me from pick up to drop off...

STANLEY MCINTYRE  |  First Impressions 
Rating:
5.0

Great facility. Clean and courteous. We rented a U-haul truck for our move and received the first month of storage free. Great deal!

Connie Steele  |  Overall Experience 
Rating:
4.0

Great service.

Brina Smith  |  Overall Experience 
Rating:
5.0

The employees were very professional and courteous. The facility was always clean well-lit and very accessible.

ouida sowell  |  Overall Experience 
Rating:
5.0

We accidentally unloaded into the wrong unit and I was physically and emotionally exhausted from an extremely difficult move. The two women behind the counter stepped in and took over for me. Their kindness and empathy I will always be grateful for. Lucretia is the name of one of the women. Sadly, I do not remember the name of the other women. They went beyond their job description for me. Thank you so much, ladies.

Sally Rude  |  First Impressions 
Rating:
4.0

Great experience, all except for there being no way to turn on the light in the unit. There’s a bulb up top but no string hanging down with which to turn it on, and we couldn’t find any switches anywhere inside or outside of the unit. At least the hallway light was bright!

Kathryn Etheridge  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

james stephen  |  Overall Experience 
Rating:
5.0

Mrs.Smith was excellent... Very Helpful and nice!

Kareem Merilus  |  First Impressions 
Rating:
5.0

On my move out day, the elevator would not work. The young man that was in the office troubleshooted the issue from the control room to walking floor to floor to see if anything was impeding the door from closing. He was determined to figure out the problem. I appreciated this so very much. By the time the movers arrived, the elevator was working and I was able to move into my new condo on the day planned. Thanks so very much!

Wilma Williams  |  Overall Experience 
Rating:
5.0

Thank you for all the assistance and kindness. Happy 2021

Danny Engle  |  Overall Experience 
Rating:
5.0

GREAT STAFF, GREAT, CLEAN FACILITIES & OFFICE! GREAT EXPERIENCE!

Connie Steele  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Murray Moore  |  Overall Experience 
Rating:
5.0

The staff was very helpful and polite.

ouida sowell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Fred Knapp  |  Overall Experience 
Rating:
5.0

Easy website to secure unit. Facility well maintained!

Fred Knapp  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lorri Beeary  |  First Impressions 
Rating:
5.0

Very cordial and helpful staff

Jimmy Clemmons  |  First Impressions 
Rating:
5.0

The space unit was just enough for my stuff and I felt confident that my belongings were safe.

GAIL KURZER  |  Overall Experience 
Rating:
1.0

Do not rent from these people . I actually gave a good review on a prior rental but all was needed to see how this facility runs things . I went and changed my gate access because I had reason to believe my co workers might have been coming after hours. So what did the front office do ,they gave one of my guys my new gate code so he was coming in and out as he pleased and they going to tell me I need to leave because he was coming in late at night when they gave him the code .which happens 2 be the 4 digit code for all of my important business. Including my home door lock. What a joke

ricki bland  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Grady Enlow  |  First Impressions 
Rating:
5.0

Moving helpers were so helpful and to help on a Sunday was so convenient for my move.

Crystal Bragg  |  First Impressions 
Rating:
5.0

I have received the best of service throughout the duration of my storage need. Laucreita and Tory (management) are the best.

LOLA BROWN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

john bailey  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

laura lacy  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Godwin Denyo  |  Overall Experience 
Rating:
3.0

I am disappointed because when I called 1-800-go-uhaul, the rep informed me that I could get an air-conditioned unit for $139. I asked her to reserve it for me. Then, when I went to the actual facility to move my things in, I confirmed with the lady at the front desk that the storage unit assigned to me was air-conditioned, and she said yes. I then proceeded to my unit and moved my things in. I thought it felt too hot to be air-conditioned, so I went back to the front desk to ask the lady to double-check that my unit was air-conditioned. She said no it wasn't, and that I had to pay $169 for that. This directly contradicts what I was told over the phone and what she told me when I spoke with her initially. She did transfer me to an air-conditioned unit for $169, but now I have to go back and move my heavy things from the previous unit to an air-conditioned unit.

Briggs Ellison  |  First Impressions 
Rating:
5.0

The management do a great job. Very laid back and chill atmosphere but still keeping everything in check. Im get rid of the storage but still rent and office and would highly recommend this facility to anyone looking.

ricki bland  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Deborah Barker  |  First Impressions 
Rating:
5.0

Everyone was kind and efficient and helpful. Great at their job.

Darlene Beasley  |  Overall Experience 
Rating:
5.0

Very professional and friendly staff. Facility is maintained well

Michael Aufdenberg  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

tajanae miller  |  Overall Experience 
Rating:
5.0

Would highly recommend UHaul to anyone.

pia lehtonen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

marta smith  |  Overall Experience 
Rating:
1.0

I reserved a storage unit and charged more even though I showed proof of receipt

MILAGROS LOSA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jerry Gondola  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

xavier smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eric Robinson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

marta smith  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

stephen slepin  |  Overall Experience 
Rating:
1.0

The experience with horrible the staff as well as management were very nasty and unorganized and did my know gate hours and policies they never answered the phone or returned any of my messages the manager was very rude and disrespectful I called and told them I was moving out on the 15th and I was still being charged for the storage as of the 31st I hope I never ever have too use this company ever again

TRACY LEE  |  Overall Experience 
Rating:
4.0

Our actual storage room was not lit. it was kind of dark and we thought it should have had a light. We managed.

Jan von Scherrer  |  Overall Experience 
Rating:
5.0

To expensive

findly enviromental  |  Overall Experience 
Rating:
3.0

I assured by the U-Haul representative the size unit secured would fit a single Queen bedroom set which it did not. We were not able store all our contents. Also for an inside climate controlled unit it was extremely warm in the building. Staff were disinterested at check-in and frankly rude

Fred Knapp  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kisha Michel  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

tajanae miller  |  First Impressions 
Rating:
5.0

We were so tired after moving. And, your staff was very kind and helpful. It was a most positive experience. Thank you all so much! Frances Lee

mary lee  |  Overall Experience 
Rating:
5.0

Thank you for extending the free storage offer to us! It is a life saver. You were wonderful!

mary lee  |  First Impressions 
Rating:
5.0

I have always found the facility to be clean, well lit and safe. The staff have always been helpful and courteous.

MARY WILLIS  |  Overall Experience 
Rating:
3.0

Very difficult to maneuver around as there were vehicles parked everywhere.

Timothy Harrison  |  Overall Experience 
Rating:
5.0

Good job

Tim Tran  |  Overall Experience 
Rating:
5.0

Staff does a great job!!!

Paul Donovan  |  Overall Experience 
Rating:
4.0

The facility was well maintained except for the elevator which had a horrible shacking vibration which caused concern.

Bill Cotterall  |  Overall Experience 
Rating:
5.0

Thank you for your 5 years of friendly service and care as well as protection of my mother-in-law and father-in law’s precious personal and valuable things that they worked hard for over the years.

GERALD MURPHY  |  Overall Experience 
Rating:
5.0

Staff was very helpful. I would recommend U-Haul to everyone.

Barbara Allen  |  Overall Experience 
Rating:
1.0

The manager is very unprofessional and very disrespectful and I was also over charged I dropped a truck off on the 17th of these month and I was charged again on the 21st and I haven’t got my money

TRACY LEE  |  First Impressions 
Rating:
5.0

I had multiple units for almost 15 months, one of which was affected by Hurricane Michael. The staff's handling of that damage was tremendous. Would highly recommend this location to anyone.

eleanor warmack  |  Overall Experience 
Rating:
2.0

I rented a,climate controlled unit, and twice in the rwo month's rental period the air conditioning was not operating properly in my hallway of my unit. When I reported it, there's a lack of concern.

jil babis  |  Overall Experience 
Rating:
5.0

When I need another storage unit I will use them! Great customer service and always helpful!

JENNIFER HEDRICK  |  Overall Experience 
Rating:
5.0

Very friendly staff, helpful and answered all my questions in a professionally manor. The space was clean, easy to get into when I wanted.

patty stevens  |  Overall Experience 
Rating:
5.0

Excellent customer service and impeccable facility

Tamberly McCarus  |  Overall Experience 
Rating:
5.0

Extremely easy making of reservation, extremely helpful and accommodating staff, top notch customer service all the way around. We could not be more impressed with this U-Haul facility

Tamberly McCarus  |  First Impressions 
Rating:
5.0

The lighting and cooling was good enough to do "work" in the unit.

ANN WILLIAMS  |  Overall Experience 
Rating:
5.0

Very clean facilities!!!

JOHN ANGLIN  |  Overall Experience 
Rating:
5.0

Lacretia (sorry if it,s spelled wrong) Went above and beyond to help us find the right unit ! Best experience ever! Would highly recommend your services V-

Veronica Jones  |  First Impressions 
Rating:
5.0

Lucretia Smith was very helpful over the phone and when I arrived. She was polite, professional and knowledgeable. Her helpfulness made the difference between choosing this site over others.

Angela Miller  |  First Impressions 
Rating:
5.0

Very good customer service.

brenda wilkins  |  First Impressions 
Rating:
5.0

Staff was very friendly, helpfull and professional. Clean facility. Great experience all together. I would definitely recommend this location to anyone.

Steve Rodriguez  |  Overall Experience 
Rating:
5.0

This location was very secure and well maintained. Units were very clean. The location was convenient to work and home.

DAVID C BAKER  |  Overall Experience 
Rating:
5.0

Friendly and respectful staff that made my move-out stress free especially since I live in another part of the state. Thank you!

vernon williams  |  Overall Experience 
Rating:
4.0

Clean, yes. Well maintained, no, I had trouble keeping the roll-up door open whenever i was there. Secure, yes. Well lighted, no, No lights were available inside the unit making it difficult at night

frank rinkel  |  Overall Experience 
Rating:
3.0

They should not be parking trucks on this property. On multiple occasions, traffic flow has been blocked. The side gate did not work for 3 months.

Jeremy Potter  |  Overall Experience 
Rating:
2.0

Staff inconsistently knowledgeable, office often left open without staff service, payment issues were unresolved. Parking unsatisfactory both at office and at unit, temp not regulated as it should be.

PEGGY BRADY  |  Overall Experience 
Rating:
5.0

New manager is doing a fantastic job and should be reconized for the excellent job she is doing. The place is always clean and the staff is friendly.

MARIA DIAZ  |  Overall Experience 
Rating:
5.0

The office staff were welcoming, patient, and helpful.

Florence McCullough  |  Overall Experience 
Rating:
5.0

Clean units and clean bathrooms !!! Thank you

JOHN ANGLIN  |  Reservation 
Rating:
1.0

No words can describe the horrible service I encountered

ken sihle  |  Reservation 
Rating:
5.0

Very welcoming work family!!

shontia foster  |  Reservation 
Rating:
1.0

No

Joel Punausuia  |  Overall Experience 
Rating:
1.0

Overall wouldn’t recommend, poor exp. Had a stellar initial move-in until damage happened to my unit’s good my someone else’s negligence. Management incompetence and unwillingness showed hardcore

Joel Punausuia  |  Overall Experience 
Rating:
5.0

Staff was friendly and helpful.

James Grubbs  |  Overall Experience 
Rating:
5.0

It would be nice if could keep the climate controlled units at a cooler temperature instead of being close to the max of 85 degree 's. Thanks

David Reiss  |  Reservation 
Rating:
5.0

Excellent

diane Townsend  |  Overall Experience 
Rating:
4.0

Friendly service

Alicia Crespo  |  Overall Experience 
Rating:
5.0

Very good

Jeffrey Chambers  |  Overall Experience 
Rating:
4.0

I was a client that lived in another location so I set the billing up on automatic draft which it never worked so I would have to call monthly to make payments.

torri hightower  |  Overall Experience 
Rating:
4.0

Calling customer service is a problem due to the long long waits to talk to a representative, this does not apply to the actual uhaul location, they were great.

kaitynn baird  |  Overall Experience 
Rating:
5.0

Served my needs and staff was excellent.

Walter Hicks  |  Overall Experience 
Rating:
5.0

Travis was awesome

Karen bowerman  |  Overall Experience 
Rating:
5.0

Superb service!

Ken McDonald  |  Overall Experience 
Rating:
5.0

No issues and everyone was very polite and helpful!

Deborah Iden  |  Overall Experience 
Rating:
5.0

This was my 2nd time using this storage. Always the best!

Sterling Taylor  |  Overall Experience 
Rating:
5.0

I will be back to this location for sure should I need storage again

stan davis/salix  |  Overall Experience 
No reviews have been submitted for this location.

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