the facility is clean and the staff is helpful, kind and pleasant- the sign of good management and treatment.
michele ogilvie | First ImpressionsCustomer Reviews for U-Haul Moving & Storage of North Tampa
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Hello UHaul Corp/Leadership: Mrs. Dayna Rodriguez was wonderful...no wonder the facilities and team that she manages get excellent reviews....I met Mrs. Dayna Rodriguez in person...I was working with a new trainee...Mrs. Dayna Rodriguez reviewed everything...and always with a warm and kind smile...always making sure I was happy and had all my concerns answered...via emails as follow up....Excellent...Thank you Mrs. Dayna Rodriguez...making our relocation to Tampa, FL one less stressful experience. We appreciate your professionalism and compassion. Regards, Lu Pham
Lu Pham | First ImpressionsPoor
Kaira Freeman | First ImpressionsExcellent service staff at check in and check out. Would definitely utilize services for trucks and trailers and storage for future needs. Thank you!
Susan Daley | Overall ExperienceAwesome thank you
Hector Ruiz | First ImpressionsThank you for exterminating because I know I seen over 100 bugs but they where dead and I didn’t bring any nice job on keeping the storage place clean 👍
Marylisa Smith | Overall ExperienceThe staff was very friendly and responsible plus I got my first month free you can't get any better than that I give the management a 10 out of 10
dewight steen | First ImpressionsNot at this time
Paul Singleton | Online Move InGood excellent customer service
Sandra Smith | First ImpressionsRat poison in my unit, dead cockroaches near the door, lizards running all over the inside air conditioned units. Do not recommend.
Abby Foote | Overall ExperienceThe team provided an excellent experience. Thank you. 5 stars...
TERICA PEARSON | Overall ExperienceThe unit itself needs some TLC. The rope handle on the door gave me fiberglass splinters and the ceiling insulation was falling in a place or two, but it was convenient and cheap & I didn’t have any issues
Abigail Leake | Overall ExperienceMy only complaint is that when I booked the unit in the office the employee told me that there was a “very short set of stairs, maybe five or six” when in reality it was quite a few more. I probably would have chosen a different unit if I knew that.
EMILY WORTH | Overall ExperienceI SHOULD NOT be receiving 10+ text messages after renting a storage unit that ask me to "rate" the service I received. Got texts all weekend. So effing annoying!
SEAN HIGBIE | First ImpressionsThe gentleman who assisted me was very patient, took his time to explain the details so I fully understood the process. Very professional and caring towards customers. He was the only person working the line, but he made everyone feel valued.
TERICA PEARSON | First ImpressionsOnly thing the computer system was having issues BUT EVERYONE WAS GREAT 👍
John Thellin | First ImpressionsYou need a special box on this site to give them a rating above excellent for the staff at this U-Haul on North Florida Avenue Tampa. I was not excited about having to go here they completely changed that attitude in me. Take care of these people!
Robert Williams | First ImpressionsThe service was excellent! The staff was very friendly and HELPFUL. I rented a " drive to" unit. It was so convenient to drive next to it and unload. The entry security card made you feel safe. I had an item that was not manageable to unload without the help of a handtruck device, and they loaned me one to unload that item. Everyone was so kind and helpful.
mayra ng | First ImpressionsStaff was nice and attempted to correct errors that they made with my move in, took hours to finally get everything straight in their system and get a corrected unit only to have corporate call me a week later being very rude and accusatory saying that I'd moved into the wrong unit.
Jameela Smith | First ImpressionsIf the storage was right up front of U-Haul facility why it was so difficult for him to let us know where the place was
NERYS NUNEZ RESTO | First ImpressionsIt would be nice if you had storage units that were a little bigger in square footage than the trucks that you rent.
ERIC MORRISON | First ImpressionsGreat customer service:)
Jerill Cornaglia | First ImpressionsPleasant friendly patient
Shauna Richards | First ImpressionsThey were helpful and great
DELANTE STEWART | First ImpressionsI don't understand why there are steps or even ramps for that matters leading to the storage unit. There's a lot of lifting so who wants those things.getting to the storage unit is also task within itself. I feel I have to work even harder once I've gotten to the storage unit.
michael brooks | First ImpressionsAwesome customer service!!
NORMA SARABIA | Overall ExperienceIt’s well lit, nice & clean
Colleen Kidd | Online Move InDayna was so on top of helping everyone!! She is a rockstar!!
April Grimes | First ImpressionsGreat fast experience
Howard Taylor | First ImpressionsThe team was helpful, the only uhaul location I plan to use.
Javon Curry | Overall ExperienceThe workers were very informative, and friendly the units environment were clean and well lit every thing was great couldn’t have been better I would recommend any one to use this service.
Rogelio Hernandez | Online Move InEach and everyone on was very helpful to me and polite
Annett Hearn | Overall ExperienceEveryone was nice helpful and concerned... I want to thank each one of them again for everything..
Annett Hearn | First ImpressionsThank you for being so kind and helpful!
Victoria Iagulli | First ImpressionsKayla and Faith are awesome....
Tarnecia Daniels | First ImpressionsWe had no problems Thanks to the Uhaul Employees we were well taken care of Thank all for a beautiful job. The ROBERTS family
CHARLIE ROBERTS | Overall ExperienceThe only thing is, that the price for the unit was a bit much for the size.
richard mccalpine | Overall ExperienceGood place
ROBIN FURMAN | First ImpressionsEveryone was very helpful and friendly. Made the moving process very smooth and easy!!!
chelsea Young | First ImpressionsYou have a sign that is misleading on pricing. It says a 10 by 10 is either $119.95 per month or $134.95. My statement shows $139.95. When I asked Will why the $5 upcharge, he asked the manager. I was told because the unit I have is 9 feet high, and others are 5 less due to their heights. That is a classic bait and switch tactic. The sign should show exact sizes for the exact amounts.
Peter Speciale | First ImpressionsThe staff is AMAZING!!!!!
Maurice Allen | Overall ExperienceThe price I was told,was not the price they ask for the 2nd month,I refused to pay it,and told them they can have the things in there,I don't plan on paying any amount they ask for
Mario Alfonso | Overall ExperienceChris was quick, friendly, and efficient. After I realized that the largest unit was too small, I went back in and told Rosario my dilemma. I advised her of the truck size and what I needed. She gave me the same size at the other location. I went back to the office and advised Chris of my situation. My movers were upset and told her what I needed. Chris then fixed the situation.
Helen Sanders | First ImpressionsGreat Staff and General Manager, they made moving in and out easy. I would recommend this location to everyone.
Muricio Chavero | Overall ExperiencePeople that work at the counter at your facility start talking to customers when checking them in or out and stay talking throughout the check in or out process which takes them way longer and customers having to wait longer because their talking about them going to school together and everything else all which takes longer and customers having to wait longer especially when there's only one person working the counter, and yes the employee that day was slow,rude and this place is terrible for business I think they need to fire everyone and get all new staff,and yes I have been toand used this location many times but No more ! VERY SAD !!!
Gary Johnson | Overall ExperienceThank you for the convenience and the safety and location.
WILLIE WHITE | Overall ExperienceNo problem at all and easy access
Darrell Gordon | Overall ExperienceWe cancelled and turned in the keys and they continued to bill us.
Lexi Franz | Overall ExperienceLoved everything about my uhaul storage
shyne flowers | Overall ExperienceNeed more dollies to move into a storage
Liliana Tores | First ImpressionsService was great at the North Florida Location. I would definitely recommend their facilities. Thank you!
Justin Lopez | Overall ExperienceThe staff was very helpful and respectful best service
Latreese Watson | First ImpressionsWonderful place to store any item for short or long period of time staff was very professional and knowledgeable on all my questions that I had in reference to my storage facility great place to do business
Msrcos Diaz | Overall ExperienceVery helpful and knowledgeable staff. Well managed office/facility.
Peter Schneider | First ImpressionsThank you
MICHELE PIERCE | First ImpressionsThank You!!!
Marcel Hall | Overall ExperienceGood
Nelson Morales | Overall ExperienceEverybody played a role in making this transition of moving a great experience thank you very much to the staff and U-Haul as a company
Msrcos Diaz | First ImpressionsShe was very patient with me and my questions, and was so very helpful in getting my 5x10 climate controlled ...
ARMANDO LOPEZ | First ImpressionsI do believe that this location has the absolute best customer service!!! I’ve rented several trucks as well over the past year!! A+++++++
Crystal Mitchell | Overall ExperienceDayna was ABSOLUTELY the BEST! Upon check in we arrived very close to closing time, by the time we checked in Uhaul was closed and had issues with my pass code. I had to go through Uhaul.com which was a nightmare. Dayna then calls me from her personal phone, after hours to assist in my password not working. After my long journey from Atlanta, it was a relief to know Uhaul has AMAZING workers like Dayna! Thank you again Dayna!
TRICIA WOODBURN | Overall ExperienceDidn't have a hand truck for moving items into unit. Unit was in corner so could not back truck up to it. Otherwise nice experience. Very secure facility. Friendly front desk lady.
TIFFANY DOBY | First ImpressionsThe front desk staff were very inattentive to the customer they were chit chatting among each other as I tried talking they were playing with each other’s hair took way longer than should have due to personal interactions with other staff. They need more education on customer service.
Sherry Wold | First ImpressionsAttendant at the counter didn’t originally explain how to get into the building. Tried to move some stuff in after office hours and could not get it. I had to go back the next day for more information of how to get into the storage facility. After that I was very satisfied. Plenty of room, and carts at entrance are super convenient to get stuff into my unit.
Dylan Brooks | First ImpressionsThe reservation I had wasn’t available when I came to the office to confirm. The storage unit was locked by 9:30 with no access to unit until the morning.
Keiona Mulkey | First ImpressionsWould definitely use this facility should I need storage. Excellent service and clean environment
Rochelle Morley Stuart | Overall ExperienceEvery time I need to speak to somebody about my storage unit they could never pull up the m25 unit no matter what we did but every month I had to make that payment and got the late fees if I didn't have it in by the 17th. Even the very next day after moving out and I went to go turn in the truck that I rented they still cannot find my information that I moved out of the unit m25. Then on the day we did rent the truck which was the 16th the young man was in the office by himself trying to handle at least 12 customers at 4:53 pm.But I feel like because everything was a rush situation he didn't understand I was looking for a one-way versus having to drop it back off in Tampa. Then after realizing he gave me the one way he said he had absolutely no one way rentals at this location even in bigger trucks but I just feel like he was just trying to rush really quickly so that he can handle the other customers in the building.
yolanda richardson | Overall ExperienceThe Storage part was find, but when I rented a 12X6 trailer from them yesterday, the trailer wasn't swept out and there was lots of sand and paper shredding in it. Very disappointed!
DENNIS YAMASAKI | Overall ExperienceGood service!
Deisy Quesada | Overall ExperienceVery satisfied 😊 your personal very professional nice people Thank you.
Javier Rodriguez | First ImpressionsI only have a few problems: 1. The unit is listed as 9' high, but I don't have use of 9' due to pipes and a red line on the wall as a warning, that should be provided before renting the unit. 2. There are not enough carts in case multiple people are there loading/unloading. I went there to unload and a group had both carts, leaving nothing for anyone else. 3. People leave carts wherever they please, so they are not always in the front.
NATHAN HAYES | First ImpressionsEvery time I visited the facility, it was secured and clean. I felt confident in the safety of my belongings while they were kept here. I would definitely use them again; the monthly cost was well worth it!
Darlene Kraushaar | Overall ExperienceThe staff was awesome! Very kind and helpful!
DYLAN STEELE | First ImpressionsShe went beyond to find me a storage unit. Thank you Dayna
Nancy Kammerer | First ImpressionsThere again too many problems to list ! The place needs help !
Gary Johnson | First ImpressionsI had issues with remembering my gate code, as well as my storage unit number 🙃 So I went inside to the office several times during my time there. All of the staff I encountered were just Fabulous. Friendly, Professional, Knowledgeable, and a pleasure to work with. Thank you for hiring the best. How about a pay raise for your employees 🤔 Sincerely, Kathleen Bristol
kathleen bristol | Overall ExperienceBuena atención
NANCY LABRADOR MENDEZ | First ImpressionsNice customer service
OLIANT SAINT JACQUES | Overall ExperienceDayana Rodriguez Tampa Florida location lied and said that I was still renting a storage unit there when in fact I moved out of the unit back in October 2021 just check the cameras but yet she has been billing me as if I’m still renting a unit there. She needs to be fired for committing fraud for using my information to rent a storage when she knows I’ve moved out
Ebony Hayward | Overall ExperienceI’ve been storing at this U-Haul for approximately 4 years now. They’ve always been very helpful!
Green Orchid Lawn Care LLC | Overall ExperienceMuy buenos en asistencia
Olman Martinez | First ImpressionsEl personal no fue para nada amable.. incluso tuve que pagar por algo que no deje abandonado yo Quise pagar por un día y me cobraron un mes completo
Elier Ricardo | Overall ExperienceStaff was friendly and helpful. My only disappointment was that the biggest unit 10x10 was only 6ft high. I just moved to Florida and don’t know the area, I had all of my belongings with me. If I wasn’t on such a time crunch or hadn’t gotten rid of most of my big stuff I would have had to go to a different storage place. Because it wouldn’t have fit. I was very disappointed in that. C
Keith Gober | First ImpressionsCall from Amber, was not accurate and unjustifiable. My gas was wasted for an unnecessary trip. Something else was the cause for her actions.
ROSE GREEN | Overall ExperienceUhaul makes the whole process of renting a storage unit very easy & convenient.
Iris Brede | Overall ExperienceI loved this storage unit. Cleanly and up to date. A/c helps
rodney walker | Overall ExperienceBad customer service. I would not go back nor recommend anyone to this location
WILSON GALO | Overall ExperienceMe encantan U Haul muy excelentes
Juana Rajo | Overall ExperienceI sold me had to be cut off by a locksmith before I could move in it cost me extra $200 with the mover because of the delay and $100 for the locksmith. No one would come over to the unit and help me. One month after I moved in I got a email saying I had the inappropriate lock I was locked out of my storage unit. And I just recently got another email telling them it's urgent I need to contact them they didn't like the way I locked my unit. Will never rent from U-Haul truck or a storage unit again
Holly Sloop | Overall ExperienceI LOVED the neighborhood item area idea. We could really use trash cans but there were none onsite or employees and no one ever answered the phones.
DONNA WASHINGTON | Overall ExperienceThe worker Tre was a very nice young man and helped us a lot!!! But not the female worker
Hector Gonzalez | Overall ExperienceI reserve a unit at one location, when I arrive, they said its not available, they send me to another location that had a 10x10 unit. Which was further away, meanwhile I rented a uhaul truck prior which increased my mileage and expenses. I was on Budget and it through me off.. I shouldn't have to pay for extra mileage/gas/fees when I scheduled accordingly to my home. I should get refunded. 862 201 9322 if u can call me if this is possible.. See notes on reservation..
Sabrina Diaz | First ImpressionsSome of the staff was friendly, and the other just looks you up and down. Never answered any questions.
Maria Watson | Overall ExperienceThe young lady who assisted me was professional, friendly, and knowledgeable. I had Never rented a storage unit before. I had Many questions which she knew all the answers. The unit itself was clean. I did see a rat container thingy to capture rodents as soon as I stepped in the unit. It definitely wasn't something I expected. But I guess I should be glad they have it. I am very satisfied with my unit and the cleanliness of the entire site.
kathleen bristol | First ImpressionsI was glad to find the unit size that I needed immediately but I would have liked to have found one closer to my residence
Clem Brown | Online Move InThe staff members were great and willing to help, but the storage units were on the smaller size because the ceiling is only 6 feet tall. I ended having to get a second unit which doubled my monthly cost.
Lidio Ronda | Overall ExperienceThe crew was absolutely helpful, they attended to every one of my requests. They made my move a great experience overall. I highly recommend this location to anyone that's looking for moving or storage needs.
Pritam Mekala | First ImpressionsA young man, Tray Davis, was exceptional.
Mikayla Scott | First ImpressionsI made my reservation almost a month ago and when I arrived at the location, I was first informed the computers were down and I had to wait roughly one hour for them to come back up. When they finally came back up I was informed by the shift manager, there were no storage units available. I attempted to contact the store manager, but had no response. I next tried to contacted the GM from my cell a couple times to hopefully have the issue resolved, but no luck. I next attempted to call the GM from the store phone and she answered. I explained to her my situation, and she informed me she would make a call to the manager on shift, but never did. The GM was no help at all and never contacted me back to give me an update. Luckily one of the gentleman at the store noticed how frustrated I was because I was waiting for an hour for the computers to come back up and to then be informed there was no storage available. I also had a trailer to return and limited time and he luckily found me another storage unit. This was by far the worst UHAUL experience yet. Only good news was the gentleman on shift came through in the end!!!
JAMES ADAMS | First ImpressionsExcellent services great facility good staff including mr Rene Garcia Very helpful guy 👍👍👍
ANGELA RAMIREZ | Overall ExperienceThe direction to the new storage unit wasn't user friendly. As a long term an a loyal customer, had the worst with uhaul employees. Please review my may many messages. Please advise, Andrea 813-900-4619
ANDREA DEVORE | First ImpressionsThere were a couple of issues with my reservation. I booked the 1st week of July. However, when I arrived for my check-in I was told the storage unit I booked wasn’t available. The unit I was given in replacement was smaller then I booked. At the end of the day I was still able to fit my things miraculously. The store was able to rectify the situation at the end of the day as well. The associates at this location were super understanding and helpful but the process could of been smoother.
Angeline Saintfeur | First ImpressionsThe reason for this rating is because i made my reservation three weeks before my arrival. When I got there the front person said they can see my reservation was made on 7-12-2021 but someone gave the stroage to someone else. So I was ask to return the next Day because the manager was all ready gone and they didn't had any storage available. To make the story short I'm not a happy camper
Juan Vazquez | First ImpressionsThe storage locker was up some stairs. Very inconvenient. They also made it sound like the unit was split level. It wasn't. It made my move in harder than it had to be.
Cliff Henderson | First ImpressionsSuch amazingly friendly and helpful staff!! I loved the convenience and am so thankful for such a pleasant experience!!
Morgan Perdue | Overall ExperienceThank you for calling when I did not place the lock correctly and friendly due date reminders.
Barbara Pomnitz | Overall ExperienceEVERY TIME I GO AND RESERVE A UHAUL TRUCK, AND OR NEED A STORAGE UNIT THE EMPLOYEES ARE NICE, FUNNY AND VERY MUCH PROFESSIONAL, AND THE PROPERTY IS VERY CLEAN IN MY BOOK BUT SOMETIMES THERE IS A LONG LINE BUT I PREFER THIS LOCATION IT'S VERY CONVENIENT FOR ME AND MY NEEDS THANK YOU UHAUL . IF I NEED THESE SERVICES AGAIN I WILL BE BACK GET THAT☺😊😀☺
Allison Noriega | Overall ExperienceI was unhappy with my exit. I live out of state I sent my daughter to get my stuff out. I spoke with the staff. I was never told I had to be present or take pictures. No one helped my properly. They were promises made none kept.
Keisha Morgan | Overall ExperienceThank you!
Brian Penney | Overall ExperienceGreat everything was
Earl keaton | First ImpressionsNever rented a storage unit before and was nervous but this was great. I also really liked the mobile process so I could skip the lines.
Ashley Hass | Online Move InAccessible, clean, secure
ABBAS KHAN | First ImpressionsThank you!! Now happy to be in my new home 😍
pamela morera | Overall Experiencethank you u-haul.
Aref Arabestani | Overall ExperienceStaff every kind and helpful. Made me feel comfortable
Casieenah Anioce | First ImpressionsIt is far too difficult for me to climb stairs with heavy items in a non-climate controlled unit. That is my fault for agreeing to a first available unit on the second floor. An elevator may help a lot of people. Staff was professional and helpful. I enjoy storing items with your location as I have in the past as well.
DANIELLE MERCURI | Overall ExperienceAlthough the staff was helpful, the situation was a disaster. I made a reservation on line for the biggest storage unit and when I got there the storage unit I reserved was already occupied. This caused me to have to get a smaller unit which makes my life more hectic than it already is, due to having to pull everything out each time I want something out of the unit. Not only that every time I book something with Uhaul the name that shows up on my reservation which is not my name but it is all my information every time the staff has to go in and fix it so it can reflect my name. It would seem as though it could be permanently fixed by now but it is not.
leisan tillman | First ImpressionsExcellent experience from start to end. Definitely will use service if needed again. Thank you!
Sonia Santiago | Overall ExperienceRats running around moved in and moved right out
LaRissa Ransom | First ImpressionsI appreciate all your patience, for I was in a unique situation!! Thank you guys very much!!
Eddie Newsome | First ImpressionsI was giving the wrong unit twice, both in which I moved in and had to move out within a hour. Then I was told to go to another location. When I tried to leave my gate code didn't work. When I finally got out of the gate and arrived at the next facility, my coffee didn't work to get into the facility. By this time the physical office had closed, so I was forced to keep the Uhaul over night because I did not have access to a storage unit.
CHERRELLE VILIERE | First ImpressionsThe gate opener was consistently difficult to operate.
Allen Sowle | Overall ExperienceI was pleased with my experience with the staff they were pleasant and helpful. Loved the security
Anthony Perez | Overall ExperienceNO COMPLAINTS FROM ME😎😀😁
Allison Noriega | First ImpressionsStaff was amazing and very helpful. Made the move in process very easy, after driving for 4 days all I wanted to do was get rid of all of my stuff and the trailer attached to my car!!!
Mariana Escobar | First ImpressionsGood customer service
Norma Vazquez | Overall Experiencewhen I opened the storage I rented I was surprised by a large concrete pillar that supports the roof this unit should never be offered
Acir Rodrigues Sousa Juni | First ImpressionsAll good keep up the good work
Willie Dixon | Overall ExperiencePerfect to store my stuff. Very clean, and had a great staff if I had any questions..
rick pouley | Overall ExperienceExcellent experience!!!
MOHAMMED ISLAM | Overall ExperienceThe people at this facility were friendly and fun. It's convenient and easy to access.
TINA CHRISTINE | First ImpressionsVery short staffed every time I went in.
Denise Linares | Overall ExperienceThe storage facility was clean and well maintained and easily accessible. But the representative I worked with to check in was a bit rude when I explained that I already had a disk lock and did not need to purchase one. Additionally I was a bit confused with the insurance. I added it on for my first month and asked if I could take it off for the second to save a bit of money since for the second "month" as I will only be in the unit for three additional days. At this point I was told the insurance was mandatory even though it is billed as optional when I selected the unit online. It's completely fine if I need to have the insurance I was just a bit confused as that was the first time I heard it referred to as required.
Samantha Brown | First ImpressionsThe Staff was VERY helpful and understanding and helped me tremendously. These are hard times for everyone, and you all were more than accommodating. Thanks so much. God Bless!
Marc Lazarre | Overall ExperienceI felt cheated by a unit with steel column taking up approx 4 square feet in almost dead center of my floor and was given a paltry discount which took 3 months to finally be given. And then when I was I think 6 days late moving out they tried to charge me for an entire month. Then Katrina told me to talk to Marcus to settle it , he gave me a price of half a month , a week more than I used , and then they sent me a bill for another half month even after I moved out a week before the half month I paid for . My worst experience with U Haul in over 50 years of dealing with them .
William Smith | Overall ExperienceAll the staff are down to earth and will work with anyone no matter what
Shawn johnson | Overall ExperienceDayna Was great and really helpful helping me with storage
Francisco Gaztambide | First ImpressionsKept raising my rates
Leonard Tartaro | Overall ExperienceForgot the lady employee’s name. She was so patient and kind. She came over twice to the security system I was having problems with. I do appreciate good service she went beyond 5 stars!
Elaine Hewitt | First ImpressionsYoung man most helpful in explaining the workings of my hookup of car & trailer. Forgot his name Joshua?
Elaine Hewitt | First ImpressionsNeed s 24 hour access
Anthony MErger | Overall ExperienceBeautiful, secure and well maintained storage facility. Exceptionally clean!
diane rettinhouse | Overall ExperienceThe staff are really great! They are all so very helpful and friendly.
Francis Copple | Overall ExperienceThe staff at this location were great! I had just arrived in town and was exhausted from drive and wanted to get unit and unloaded quick. All of staff were professional and very polite. It’s like they determined to make sure my experience was great. Thanks to all! Very pleased with my first experience with U-haul storage facility.
Francis Copple | First ImpressionsIt's all good, no more comments...
Oliant Junior Saint Jacques | Overall ExperienceI did not like the three steps from the street entrance to the storage unit. It caused me a lot more moving work. I also didn't like the fact that you raised the price without notification
steven cannon | Overall ExperienceI had a great experience, everyone was always helpful too
Krista Rotondo | Overall ExperienceI appreciate them they called me if something went wrong with my storage unit too which was great because it tells me they are alert
Nashali velazquez | Overall ExperienceAbove average
Delora Brown | First ImpressionsI had a storage locker at this location for well over a year and I have never dealt with such rude, incompetent people in my life! I couldn't wait to fill my closets and stop paying that enormous bill
Andrea Mayfield | Overall ExperienceN/A
ABIGAIL MONTGOMERY | Overall ExperienceVERY UNPROFESSIONAL!!!
Jaquana Harrison | First ImpressionsExpensive/ But excellent.
Kevin Gardner | Overall ExperienceNice facility
RAYMOND ROCKENBACH | Overall ExperienceWill use again if needed.
jan zayas | Overall ExperienceMy unit was located in an no light zone. I went to get my belonging from the storage and there was a roach inside my box. All my boxes was left outside my home. Having to treat for roaches is no joke
Priscilla Johnson | Overall ExperienceThank you all very much. And I will be using yall again.
damon hodge | Overall ExperienceNice price and places
Lourdes Rosario | Overall ExperienceKristina as well as her staff are always very awesome to work with.
james schnabel | Overall ExperienceKeep up the excellent customer service
steven sidney | Overall ExperienceVery friendly and polite. Took the time to answered all questions. I would recommend this place.
jan zayas | First ImpressionsAmazing service
Dayron |Arias | Overall ExperienceGood service and very professional
Lourdes Rosario | First ImpressionsI t was a very professional approach.
Carita Fant | First ImpressionsGreat experience. Just a little pricey for storage
Jonathan Vasquez | Overall ExperienceVery pleasant experience with Uhaul.
Shirley Correa | Overall ExperienceThe staff was awesome! They were very professional and very helpful. I highly recommend this location.
Ron Alligood | First ImpressionsAbove EXCELLENT...
Oliant Junior Saint Jacques | First ImpressionsAll the employees was helpful and nice
SHerika Thompson | First ImpressionsEvery thing is excellent The staff were owsemoe
Awni Massoud | Overall ExperienceGreat customer service and quick checkin and checkout!! I will recommend this UHaul to everyone!!!
JEFFREY BLAIS | First ImpressionsThere was no light inside the actual storage room, that was the only thing that was inconvenient really.
Elton Marcus | Overall ExperienceVery good customer Service.
Manuel Maldonado | First ImpressionsLike the customer service.
Norma Vaquez | First ImpressionsReally good people
William Rosado | First ImpressionsA few requirements I wish had been explained prior during phone confirmation instead of once on site deposit charges depends on payment methods and that you have to buy their lock not an option.
Stephanie Gilmore | First ImpressionsGreat Customer Service
JoQuetta Winters | Overall ExperienceGood experience. Thanks.
Florance hancock | Overall ExperienceBusy place but they had the truck ready and they appreciate the online reservation and pick process better.
Ally Nolasco | ReservationIt was a pleasure doing business with U-Haul and the staff was excellent
Wally FORDE | Overall ExperienceThe manager on duty and someone that l called to verify a problem was very unprofessional. I only gave an average because of an older man stepped in and tried to smooth over the manager rudeness.
Deborah Morris | ReservationVery Helpful staff. Good value for the money
steven cannon | ReservationVery helpful and friendly.
Dan Cummiskey | Overall ExperienceAs always, top rate. Charlie
CHARLES LEE | Overall ExperienceUhaul has always been nice polite and friendly to me
DONNA MCDANIEL | Overall ExperienceNo issues with facility or staff!!
Adele Masiulis | Overall ExperienceEveryone was very helpful.well organized 👍
Christopher James | ReservationEasy pick up. Easier return. Truck was in great shape and ran well. No issues
Adam Morse | ReservationThe service was exactly what I needed.
Daniel Diaz | Overall ExperienceIve had a good experience, but find your $10 a month fee for 24hr access steep n inconveinent. Perhaps allow for 3 after hours visits a month before a fee is leveied or similar.
michelle whalen | ReservationThis was a cancelled reservation.
Santonja Lane | ReservationAttentive agents
Audrey Samuels | Overall ExperienceGreat service.
Joseph Allen | Overall ExperienceDelivery of u-boxes was not on time as promised. Office person stated was “too busy” to return my calls and “didn’t have the number of the delivery driver.” It cost me $135 due to 5 1/2 delay!!
Mike streed | Overall ExperienceThis facility was great. The store I rented my trailer in grapevine was not it’s on William D Tate. I filled a complaint and after several calls they didn’t resolve my complaint. So sad!!!
JOE AVILES | Overall ExperienceSo thanks for spamming my email with 136 emails for this review ._. Waited 3HOURS for the manager to get my box UBox. ONE guy in lobby did EVERYTHING. Manager rude & unhelpful. Jock was the real hero.
Jessica Whaley | Overall ExperienceI would definitely store here again if needed.
MARCI SHAFOR | Overall Experience